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The 2021 Nissan Rogue is sure to turn heads with its unique style. The automaker wants customers to know that “you deserve exceptional,” but it doesn’t feel like the automaker has gone above and beyond with this design. After dealing with the defective engine, glitchy electrical system, malfunctioning fuel system, failing powertrain and poorly-built structure, consumers have had enough.
Click on other model year to view more problems: 2018 2019 2020 2022
Contents
- 1| NHTSA Complaints for the 2021 Nissan Rogue
- 2| Most Common Problems with the 2021 Nissan Rogue
- 3| Problems with the Engine
- 4| Problems with the Electrical System
- 5| Problems with the Fuel System
- 6| Problems with the Powertrain
- 7| Problems with the Structure
- 8| 2021 Nissan Rogue Recalls
- 8.1| Fuel Pump May Overheat – 9 December 2021
- 8.2| Fuel Hose May Disconnect From Fuel Tank – 11 February 2021
- 8.3| Second-Row Seatback Improperly Welded – 24 June 2021
- 8.4| Missing Internal Bushing in Brake Caliper – 22 April 2021
- 8.5| Incorrect Wheel Nuts May Cause wheel Separation – 17 March, 2021
- 8.6| Your Lemon Law Legal Rights
- 9| Complaint Data
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NHTSA Complaints for the 2021 Nissan Rogue
| Complaint Category | Number of Complaints |
|---|---|
| Unknown Or Other | |
| Engine | |
| Electrical System | |
| Power Train | |
| Fuel/propulsion System | |
| Service Brakes | |
| Forward Collision Avoidance: Automatic Emergency Braking | |
| Air Bags | |
| Structure:body | |
| Forward Collision Avoidance: Warnings |
Most Common Problems with the 2021 Nissan Rogue
We looked at the most common issues consumers complained about in our article 2021 Nissan Rogue Problems and Top Complaints. These are wide-ranging, from defective engines and malfunctioning electrical systems, faulty fuel systems, failing powertrains, and even issues relating to complaints about the poorly-built structure and incorrect assembly.
The article quotes several reviews on Edmunds. Overall, to date, reviewers give the 2021 Nissan Rogue only 3.3 out of 5 stars.
Despite an overall safety rating of 4 out of 5 by the United States Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) for the Nissan Rogue 2021, complaints and recalls have been significant.
NHTSA reports handling 32 complaints about this model Nissan Rogue. There have been five recalls that could affect more than 88,000 vehicles.
Complaints About the 2021 Nissan Rogue:
Complaints to the NHTSA related to 19 different issues, some of which resulted in recalls (see below). They were:
- Air bags
- Backover prevention
- Electrical system
- Engine
- Engine and engine cooling
- Exterior lighting
- Forward collision avoidance
- Fuel system, gasoline
- Fuel/propulsion system
- Lane departure
- Powertrain
- Seat belts
- Seats
- Service brakes
- Steering
- Structure
- Suspension
- Vehicle speed control
- Unknown/other, including air-conditioning, A-pillar water leaks, cornering issues, vibrating bumpers, rattling noises, and faulty transmissions
Motoring journalists trying out the 2021 Nissan Rogue also noted that while it was technically a crossover, it had a below-average towing capacity of 1,350 lbs. Some criticized the inadequacy of the 181-hp 2.5-liter 1-4 engine for towing.
The NHTSA reports indicate that two people were involved in an accident caused by a faulty electrical system and malfunctioning brakes, and one person was injured because of lane departure and forward collision avoidance issues that caused a crash.
Problems with the Engine
The engine is arguably the most important component of any vehicle, but the Rogue suffers to provide a reliable motor.
One Edmunds review states, “Do not buy. 2021 Nissan Rogue 23 hours old and 170.0 miles suffered catastrophic engine failure. Worst part is that Nissan left my parents who are in their 80’s on the side of the freeway in the middle of nowhere and car can’t charge phone and it’s cold and raining with semi-trucks passing them and hazard lights will not work. Nissan says we are sending a truck but we are going to leave you on the side of the road and you need to call Uber or negotiate with the tow company. Nissan’s response put their lives in danger for over 4 hours. My mom and dad are terrified of this car and Nissan’s response.”
At this point, Nissan has failed to release any meaningful communication regarding engine problems. It’s as if there’s nothing to look at…never mind the numerous complaints of customers being stranded on the side of the road. One look at the number of Rogues sitting in the junkyard is proof enough.
Problems with the Electrical System
In the modern vehicle, the electrical system can make or break the entire ride. Sadly, the Rogue has proven itself to be a glitchy mess.
Another Edmunds review says, “My daughter bought this 2021 Nissan Rogue, piece of junk. It has 1900 miles on it and it is in the shop for the second time, should of been 3rd. Imagine driving down the interstate, engine failure coming across the dash, the car pulling itself over to the side of the road and putting itself in park, scary huh. And Nissan’s solution, don’t replace the car, oh no, it needs a module that they have no idea when it will be available and whether it will even fix the problem. I drive a Toyota and would never even consider a Nissan, especially after this.”
There’s one particular electrical malfunction that goes hand in hand with the engine. Service Bulletin #NTB21-041A states that the Engine Oil Service Due light comes on when it shouldn’t. Of course, the Nissan customers have gotten so used to having engine issues, they probably assume it is true, even if the oil was just changed. Maybe oil changes every few miles will keep the motor running.
Problems with the Fuel System
The fuel system shows just as many problems, which makes sense considering how terrible the engine turned out to be.
This Edmunds user states, “Upgraded a 2018 Nissan Rogue to this 2021 Rogue; I’ve owned this vehicle for almost 3 months now and as of now I’ve sat in the waiting room for three and a half hours due to recalls and my engine light being on this fast week only foe it to be 3 days later and my engine light is on once again. Stopped at O’Reillys on the way home and was told after plugging it up that it is in fact on again due to the fuel rail. I’ve never had this many issues, this vehicles came with lots of flaws.”
In this case, there is a fuel system recall. NHTSA Campaign Number 21V068000 reveals the trouble. The fuel hose might not have been secured correctly, with a lock ring that isn’t seated on the fuel tank. If the hose becomes disconnected, it can lead to a stalled engine and car fire. Of course, “exceptional” does seem like a fitting term at this point – an “exceptional” failure.
Problems with the Powertrain
The powertrain has been a sore point for Nissan in recent years, and it doesn’t appear that the 2021 models got it right.
Here’s yet another Edmunds complaint. “I just purchased a brand new rogue 7 days ago and yesterday I took it to the freeway to test the Propilot and after 5 minutes the warning light was on and said CVT malfunction Service not available. I pulled off to a stop turned off the engine and restart again. The warning light was gone. I got back to the freeway again and turned the autopilot again and about 3 minutes warning light on again. I can’t turned it off so had pulled over and stopped the engine and restart again this time the CVT malfunction light was gone but engine check light was on and can’t turned it off. I called the dealer and dropped the car off for them to fix it. It was frustrated when you spent over $32k for a brand new car and only last for 120 miles and had to go to the shop. Never experienced anything like this before on a new car. Very disappointed, should have gone for a different brand.”
Nissan has undergone class action lawsuits in the past because of the defective transmission. In fact, it wasn’t that long ago that 2014-2018 Nissan Rogue models were found to be worthy of lawsuits. Those transmissions suffered from shuddering and clunking during acceleration. The way things are going, this “exceptional” model might be following in its predecessor’s footsteps.
Problems with the Structure
It wouldn’t be fair to claim that the new Rogue is falling apart at the seams, but it is wise to look at what some of the customers are stating.
One final Edmunds review reveals some interesting facts. “We discovered that when you drive the vehicle over 45 mph, or a road with expansion joints the Sideview mirror on the driver’s side vibrates so much you can’t distinguish objects coming up behind and beside you. When we returned home I took the vehicle back to the selling dealer. The mechanic that serviced the Rogue reported that he ‘even drove a Rogue out of the dealer’s inventory and it had the same situation so there is nothing wrong with it.'”
There are also several recalls that illustrate the level of care the manufacturer put into making this SUV. NHTSA Campaign Number 21V474000 shows that more than 47,000 vehicles might have been built with improperly welded tether wires to the second-row seatback frame, keeping child seats from being anchored securely. Additionally, NHTSA Campaign Number 21V286000 shows that affected models were also built with a missing bushing in the brake caliper assembly. If the O-ring seal is allowed to move, brake fluid can leak, which would result in reduced braking performance. Finally, NHTSA Campaign Number 21V186000 states that there were also some Rogues built with the wrong wheel nuts, leading to the wheel assembly separating from the vehicle. Is there any part of this Nissan SUV that was built correctly? The verdict is still out.
2021 Nissan Rogue Recalls
According to NHTSA, the recalls relate to these components:
- Fuel system, gasoline
- Child seat
- Seats
- Service brakes, hydraulic
- Wheels
In all cases, vehicle owners were, or will be, told to contact their dealers whom Nissan has instructed to replace faulty parts free of charge.
Fuel Pump May Overheat – 9 December 2021
This is the most recent recall and it potentially affects 24,793 vehicles. According to NHTSA, the fuel pump failure is caused by abnormal wear within the fuel pump that may cause it to overheat and fail. It can also cause an engine stall which increases the risk of a crash.
Letters informing 2021 Nissan Rogue owners of the potential failure will be mailed in late January 2022.
Fuel Hose May Disconnect From Fuel Tank – 11 February 2021
The first recall of this Nissan Rogue model was due to the possibility of fuel hoses leaking or disconnecting completely. Leaks can cause a fire, while disconnection can cause the engine to stall and increase the risk of a crash.
The recall of 2,150 vehicles began in March 2021, and owners were advised to take their vehicles to dealers so they could check that:
- The fuel hose was secured in the proper position
- The fuel tank lock ring was fully seated
Second-Row Seatback Improperly Welded – 24 June 2021
The reason for this recall is that second-row upper tether wires may not have been correctly welded to the seatback frame of 2021 models. This means that affected vehicles will not comply with the child restraint anchorage systems requirements of the Federal Motor Vehicle Safety Standards.
This manufacturing fault can prevent child seats from being securely anchored. The implications of this are that the child seat may move if the vehicle stops suddenly or is in a crash, increasing the risk of injury.
As many as 47,098 vehicles may be affected. Letters were mailed on 30 July 2021 telling owners that dealers have been told to inspect the second-row seatback and replace them if they are improperly welded.
Missing Internal Bushing in Brake Caliper – 22 April 2021
Nissan discovered that the rear left and/or right brake caliper assemblies may be missing an internal bushing on as many as 14,054 vehicles. This fault will allow the O-ring to move, which will cause brake fluid to leak, reducing braking performance.
Because this can increase the risk of a crash, all potentially affected vehicles were recalled in June 2021.
Incorrect Wheel Nuts May Cause wheel Separation – 17 March, 2021
While a Nissan assessment indicates only up to 21 vehicles may be affected, the recall began in May 2021. Their concern is that if the incorrect wheel nuts are installed they may come loose and cause wheel vibration. The danger is that wheel vibration can break the wheel studs and result in the wheel assembly separating from the vehicle, increasing the risk of a crash.
Your Lemon Law Legal Rights
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Complaint Data
| Category | Air Bags |
| Date | Mar 20, 2023 |
| State | MI |
| Description | The contact owned a 2021 nissan rogue sport. The contact stated that while driving at approximately 40 mph, another vehicle coming from the opposite direction drove into her lane, causing a head-on collision. The contact stated that the air bags had deployed; however, the driver's air bag had not deployed until after she hit the steering wheel from the impact. The contact sustained a fractured sternum. The vehicle was towed to a tow yard and deemed totaled. A police report was not yet available. The manufacturer was not made aware of the failure. The approximate failure mileage was 17,000. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 20, 2023 |
| State | NH |
| Description | The contact owns a 2021 nissan rogue. The contact stated while driving at approximately 55 mph, the vehicle experienced phantom braking. The contact veered over to the side of the road and turned off and restarted the vehicle. The contact stated that on two other occasions the failure occurred, and the vehicle was turned off and restarted and operated as needed without further issues. The vehicle was taken to the dealer where the dealer reported that no failure was found. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 39,000. |
| Category | Electrical System |
| Date | Mar 14, 2023 |
| State | MS |
| Description | Battery was down when we tried to start . After charging the battery to start rogue and take to dealer the dash display did not work so wile was driving blind ! |
| Category | Electrical System, Service Brakes, Steering |
| Date | Mar 12, 2023 |
| State | PR |
| Description | The car belong to my father. This is the third incident. While he was going out of his property in reverse about 5 miles by hours the car sudently turn off itself making imposible to control the vehicle in any way , no wheel control , no brakes and almost kill his neighbors. |
| Category | Engine, Unknown Or Other |
| Date | Mar 07, 2023 |
| State | CA |
| Description | I was driving on I-5 (nighttime) when the engine suddenly lost all power. I was able to pull over to the shoulder, but it was dangerous. The dash displayed something along the lines of: engine malfunction power decrease |
| Category | Unknown Or Other |
| Date | Mar 06, 2023 |
| State | NC |
| Description | Windshield can not withstand any impact without cracking. This is 1 of 3 cracks. After this crack had windshield replaced with another factory windshield 2 more cracks after this one. |
| Category | Engine, Power Train:automatic Transmission |
| Date | Mar 02, 2023 |
| State | FL |
| Description | The contact owned a 2021 nissan rogue. The contact stated that while driving into a parking spot, the brake pedal was depressed, and the vehicle abruptly accelerated crashing into a pole. The contact stated that several unknown warning lights were illuminated. The air bags deployed as needed. There was smoke coming from the engine. The contact and his wife were injured and received medical attention. The vehicle was deemed totaled by the insurance company. There was a police report filed. The manufacturer was made aware of the failure. The failure mileage was 89,000. |
| Category | Electrical System |
| Date | Feb 01, 2023 |
| State | IL |
| Description | I have had a recurring problem with the battery draining with my 2021 nissan rogue, which I bought brand new in 2021, although the headlight dial is set to "auto" and no interior lights were engaged. This is also despite the vehicle having only 8,600 miles on it. I have had the vehicle checked for its 5k/10k mile maintenance, each time it was given a clean bill of health. In the last three months, I had to call a towing service to help get my car started twice and each time the towing service determined the battery was drained. When I took it to the dealership, on both times they said the battery was fine. On both occasions, once the battery was charged, the dashboard gave a headlight error. The dealership said that error was cleared and said "it was probably just the battery." for the second incidence, the dashboard gave an error about the abs system, despite having been checked for regular maintenance at the dealership just 4 days before and being given a clean bill of health. Again, the service adviser said that it was probably just the battery. I took a picture of the towing service's diagnostic tool which indicated the battery health was at 4% and that it was fully drained, and was “bad and needs to be replaced.†once the vehicle was checked at the dealership, the service adviser informed me that because no error was given by their diagnostic computer, they could not replace the battery for free because "we would be out 0" and that I had to contact nissan directly for help. I asked if their diagnostic computer would even be calibrated to detect whatever error was leading to what he described as "I have seen issues with the batteries with these cars, the batteries for these cars are different.†given the dangerous weather we had this year, where many people have died because they were trapped in their vehicles that were unpowered, this is a clear safety issue, what if the battery dies again while I am on the road and away from immediate help? |
| Category | Electrical System, Engine, Power Train |
| Date | Feb 01, 2023 |
| State | MN |
| Description | Randomly I get malfunction light, check engine light, caution light and and low power lights that flash and beep in the car. It affects the pressure I need to use when pressing down on the gas pedal. It requires more pressure and does not let me surpass a certain mph (I have only gone 40mph when this has appeared). It will randomly shut off and turn on. Since it has started it has been happening more and more with more lights going off. While driving it has turned off the blind spot indicator and other electrical options in the car distracting me while driving. |
| Category | Unknown Or Other |
| Date | Jan 06, 2023 |
| State | WY |
| Description | Multiple times when exiting car wash going from neutral to drive, car would not shift into drive. Dealership service department unable to duplicate issue. Brake fully pushed down and vehicle would not shift gear. Caused accident second time it happened. Need assistance with this issue as it is not getting handled due to non-replication by service departments. |
| Category | Forward Collision Avoidance: Warnings, Power Train |
| Date | Dec 22, 2022 |
| State | VA |
| Description | Went from a parking lot to the street and suddenly suv wouldn't accelerate. Pulled over, turned car off. Turned back on and put into drive gear and it moved forward. Car is 6 weeks old (bought 11/8/2022). Two weeks after obtaining the front crash warning light kept flashing. Then it told me it was a warning and not to drive. Comes on weekly. Then it doesn't. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Dec 16, 2022 |
| State | CA |
| Description | The contact leased a 2021 nissan rogue. The contact stated while driving 55 mph, an unknown warning light illuminated and a message indicating an unknown malfunction was displayed. The vehicle then experienced phantom braking and came to a complete stop, almost causing the vehicle behind him to crash into the vehicle. The contact veered to the side of the road. The contact turned off the vehicle. The contact stated that upon restarting the vehicle 10 minutes later, the vehicle responded as needed and he was able to drive to his residence. The vehicle was picked up by the leasing company. The dealer and the manufacturer were not notified of the failure. There was no further information provided. The failure mileage was approximately 30,992. |
| Category | Back Over Prevention |
| Date | Nov 14, 2022 |
| State | NJ |
| Description | The contact owns a 2021 nissan rogue. The contact stated that after completing an ivi software update through an over-the-air (ota) update, the rear-view camera became inoperable on several occasions. The contact also stated that after starting the vehicle or while driving at various speeds, the instrument panel failed to display and then rebooted inadvertently. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the instrument panel needed to be replaced; however, the parts were on back order. The contact was made aware of nhtsa campaign number: 22v772000 (back over prevention); however, the vin was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to file a complaint with the nhtsa hotline. The approximate failure mileage was 98,000. |
| Category | Visibility:windshield |
| Date | Oct 31, 2022 |
| State | IL |
| Description | The contact owns a 2021 nissan rogue. The contact stated while driving approximately 70 mph, the rear windshield inadvertently shattered without warning. The vehicle was taken to safelite auto glass where the window was being replaced. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was advised to call the nhtsa hotline. The failure mileage was approximately 13,000. |
| Category | Engine And Engine Cooling, Fuel System, Gasoline |
| Date | Oct 06, 2022 |
| State | OK |
| Description | The contact owns a 2021 nissan rogue. The contact stated that the fueling system was leaking. There was an abnormal odor of fuel detected. While driving at an undisclosed speed, the vehicle lunged forward and stalled but restarted. The alternator warning light was illuminated. The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 5,500. |
| Category | Service Brakes, Hydraulic |
| Date | Sep 20, 2022 |
| State | CT |
| Description | The contact owns a 2021 nissan rogue. The contact stated upon starting the vehicle, the malfunction warning light was illuminated and the message "awd error. See owner manual" and "abs error" were displayed. The contact stated as she turned off and restarted the vehicle, the warning lights disappeared; however, the failure reoccurred intermittently. The contact stated that the vehicle shut off while it was parked and the oil pressure warning light illuminated. Additionally, the contact stated that while driving approximately 65 mph and depressing the brake pedal, the vehicle emitted abnormally loud sounds. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 14,000. |
| Category | Back Over Prevention: Rearview System Braking, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Sep 19, 2022 |
| State | NY |
| Description | Automatic braking front and rear work sporadically and in most condition not predicable. Dealer tells me it's working as designed. System very dangerous |
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Sep 12, 2022 |
| State | FL |
| Description | The automatic emergency braking has activated randomly while in reverse and in drive on many occasions. These instances have almost gotten my hit while on the interstate as well as other busy highways in fort lauderdale. The car has been inspected on multiple occasions by nissan and they have been unable to fix it and merely suggest turning off this feature. The front braking sensors have malfunctioned and I have the warning notifications. The radio unit continues to go blank without any warning and nissan is unable to determine why this happens. They have added an update from the nissan sentra recall for the same issue, but it has not been rectified. I have several videos and photos of the incidents, however the file types are not supported on this website. |
| Category | Service Brakes |
| Date | Sep 12, 2022 |
| State | KS |
| Description | When trying to start the car I had to push the brakes almost to the floor to get it to start. They were extremely soft to get it to start the engine and then they were going to the floor before coming to a stop. They are almost to the floor when slowing down or stopping. Then while I was driving to pick up my prescriptions and approaching a stop sign, then 3 stop lights or approaching a vehicle that is already stopped in front of me my brakes are extremely soft and do not engage. They almost go to the floor. The car does not immediately slow down or come to a stop. I have to keep pumping the brakes and even then they were extremely soft and went almost to the floor before stopping. I have small feet size 6-7 and one time my foot slid under the pedal. I had to use the parking brake at the stop sign and the stop lights to feel comfortable enough that I would not move forward and be sure I that I came a full stop. I pulled into a mcdonalds parking lot less than a mile from my home to see if I turn off the car it will reset the brakes and it did not work. I called elevated nissan in merriam, kansas which is the dealership I purchased it from (less than another mile away from the mcdonalds) they were closing in 25 minutes, so I drove less than 5 mph to get there and dropped off the vehicle. I showed [xxx] in service how they would go to the floor. He called me the next morning and after the vehicle sitting in the shop all night long the brakes engaged in a normal fashion the next day. They are trying to find out what is causing them to go soft. These brakes can cause a serious catastrophe resulting in injury or worse. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Unknown Or Other, Visibility/wiper |
| Date | Aug 25, 2022 |
| State | VA |
| Description | Unknown, I had just got off or my 8 hour work shift at 3:30 pm eastern time. I went to my truck/rear hatch to put my stuff in and I notice glass on the ground. I look up and notice 2 holes the size of a soft ball on the bottom right and left corner of my back windshield. The glass was whole back glass was completely shattered. Every time I shut a door on either side of the door more glass shattered from the back windshield. I was park in an area where no cars were within 10 feet of my car the weather was about 80 degrees, we've had much hotter days in va. There is absolutely no explanation for this besides a malfunction in the windshield being used on the vehicles. Upon my own research I have discovered this same incident has happened to many other nissan owners with the damage to the wind shield looking identical, it the same exact spots. |
| Category | Back Over Prevention: Rearview System Braking, Forward Collision Avoidance: Warnings, Service Brakes |
| Date | Aug 04, 2022 |
| State | FL |
| Description | While driving down a road at 40mph that has a speed limit of 45 there are a set railroad tracks that you go over. Of course I slow to 20mph but the forward collision warning activated but it was not a warning but an out right complete stop of the vehicle which would have cause rear end collision if someone was behind me. And it was reported to nissan about the situation and requested to disable this safety feature but was denied. |
| Category | Unknown Or Other |
| Date | Aug 03, 2022 |
| State | MO |
| Description | Driving down the road at 55 mph moon roof exploded! Very loud explosion ! Disoriented me! Glass fragments everywhere! |
| Category | Visibility:defroster/defogger/hvac System |
| Date | Jul 27, 2022 |
| State | NM |
| Description | Air condition faliure |
| Category | Air Bags, Seat Belts |
| Date | Jul 10, 2022 |
| State | NJ |
| Description | Car and driver reported early builds pre january 28th 2021 from the japan plant recorded a 2 star safety rating on the passenger small overlap test. Nissan updated retrofitted the passenger airbag module software and seatbelt and was supposed to start a campaign to notify owners to have this done and we were never notified and nissan is no help when you call and provide vin. They only tell me no recalls on this vin. Please note the assembly line builds were provided the retrofit after jan28th 2021 in japan builds and smyrna tenn builds were already updated before the first build came off the line. My wife's truck and this vin qualifies with a build date of november 2020 from japan's factory. Very concerned of the safety of any passenger in our truck and nissan is dragging their feet and not taking this seriously I feel due to expense. Not sure how many are affected but they need a severe push to remedy this issue. Please help us and god bless you for having this forum. We purchased this feb 2021 and its been long enough for nissan to do the right thing for public safety for our family. Thank you. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Engine, Service Brakes, Steering |
| Date | Jul 05, 2022 |
| State | NY |
| Description | The steering wheel and brake peddle locked (unable to steer or pump brakes) causing me to lose control of the car. I ended up sideswiping a tree and rear-ending a parked pickup truck, totaling my car. This malfunction was an ongoing issue that I initially reported to the dealership which the car came from and also after occurring 2 additional times (with video evidence). The dealership stated that because they were unable to duplicate the malfunction, they could not fix the problem and due to my state's lemon law, nissan corporate could not get involved until the same malfunction occurred for a 4th time. This exact malfunction (unable to steer or pump brakes) had only occurred while the car was in reverse but unfortunately for me, the 4th occurrence happened while the car was in drive. My son and I are very fortunate to have walked away from this very avoidable accident with minor injuries, although the trauma will be there for a while. |
| Category | Unknown Or Other |
| Date | Jul 01, 2022 |
| State | PA |
| Description | This vehicle was purchased new without disclosure of any recalls. When I checked the vin a few months ago it showed as haveing 5 recalls, some of them major. When I checked recently it showed as having o unfixed recalls. The dealer never fixed the recalls and is running me around to even schedule. I didn't think they could sell new cars with open recalls? |
| Category | Fuel/propulsion System |
| Date | Jun 16, 2022 |
| State | TX |
| Description | The vehicle was being driven to work approximately 30 miles. It was noticeable that the fuel gauge was dropping rather quickly. When entering the parking lot and parking the odor of gas was strong. After walking around the vehicle a puddle of liquid was under the passenger side door area. After looking under the vehicle the underside was saturated with fuel. The fuel tank was now empty. The vehicle was 75 miles from a nissan dealer so we towed it to a class a mechanic shop for repair. At the time we were thinking something just pulled apart like a connection. The mechanic put the vehicle on a lift and took off all the covers to explore and found the fuel line blew apart. I contacted a nissan dealership which told me I would have to tow it to them which would be my cost. It is still at the mechanic shop and whenever nissan finds a new fuel line it will be repaired. This vehicle is a 2021 and has 44000 miles this should not happen. Now it will be 3 weeks minimum to get this fuel line because the nissan parts service cannot find the fuel line. I think nissan needs to look into this issue because we had 4 people riding in the car the day before and if it would of blew out at that time and caused a explosion 4 lives could of been gone. Lucky the vehicle didn't ignite in this situation but I'm sure it could very easily being close to the exhaust system. |
| Category | Unknown Or Other |
| Date | Jun 15, 2022 |
| State | FL |
| Description | 2021 nissan roge sv. 23621 miles sunroof explode while driving on highway it was glass everywhere. Became a unsafe vehicle for my kids. Dealer ship mike edman nissan horrible customer service will do anithing to no cover the guarantee and face the problem. 7 calls to nissan customer affairs never contact me. |
| Category | Unknown Or Other |
| Date | Jun 09, 2022 |
| State | TX |
| Description | I have the roof leak, infotainment issues, a rattle in my dash |
| Category | Structure:body |
| Date | Jun 06, 2022 |
| State | MS |
| Description | The a pillar was leaking and has since been addressed by my local dealer adhering to the service bulletin, however there are hundreds of other owners of the 21 and 22 nissan rogue experiencing the same thing with many having reoccurrences after 6 months. My concern is mildew/mold forming. It took months for proof of leaking to show (colors from carwash bled through). |
| Category | Unknown Or Other |
| Date | Jun 06, 2022 |
| State | WA |
| Description | First I had the leak which there was a tsb on due to the clips on the roof rack not being sealed properly. Had the clips replaced and resealed only to have 2 days later the leak back. For me it was the drivers side c pillar and drivers side hatch area. Took back & was told also have a faulty sunroof & sunroof seal. So now sunroof, seal & headliner also being replaced. There are tons online reporting the leaking issue. This needs to be fixed & changed to a recall!!! We should not be worried about having leaking on a brand new car and soaked headliners & pillars |
| Category | Visibility/wiper |
| Date | Jun 04, 2022 |
| State | NY |
| Description | I recently filled up my windshield wiper fluid tank to the max. As I was driving, my visibility was impaired by dirt/dust. I activated my wipers to clean the front windshield and nothing came out. I had to pull over on the highway because I had difficulty seeing. When I opened the front hood to check my fluid level, it was empty. I used a bottle of water to clean the front windshield. I purchased another bottle and when I was filling up the wiper fluid tank, it started to come out of the bottom of the vehicle. I took it to the dealership and was told that it was cracked and needed to be replaced. They said I must have hit something on the road. The problem with that is there is no other visible damage underneath the vehicle. A mechanic told me that he has been seeing numerous rogues coming in with the same problem: cracked windshield wiper fluid reservoirs. |
| Category | Visibility:windshield |
| Date | Jun 02, 2022 |
| State | TX |
| Description | The contact owns a 2021 nissan rogue. The contact stated while driving at an undisclosed speed, there was distortion on the front windshield. The vehicle was taken to the local dealer and the dealer replaced the windshield on two separate occasions; however, the failure recurred. The manufacturer was made aware of the failure and sent a field technician to inspect the vehicle at the dealer. The field technician recommended that the front windshield be replaced with an after-market windshield from another auto glass company. The vehicle was repaired. The failure mileage was approximately 500. |
| Category | Electrical System, Unknown Or Other |
| Date | May 22, 2022 |
| State | MO |
| Description | Traveling approximately 30 mph, suddenly appears red triangle with a warning .... Not available .... System malfunction, and a yellow illuminated object on the speedometer on the instrument panel of the car. The warning sign remains on until vehicle turned off, once vehicle is restarted and you get to approximately 30 mph, the warning light reappear. The vehicle has been taken to the dealership multiple times since sept/ oct 2021. All I know is whatever the service dept at the dealership does to remove warning, the warning sign always return. I am thinking it take more than resetting computer in vehicle to repair vehicle. The photos I am submitting has approximately 12k miles, you will notice the warning sign is on them as well. |
| Category | Unknown Or Other |
| Date | May 05, 2022 |
| State | NY |
| Description | On several occasions as I'm driving my car on its on will shift from drive to 1. I then have to pullover and put it back on drive. It's happened at different speeds since I bought it and reported to the sales guy and did nothing |
| Category | Electrical System, Engine, Power Train |
| Date | Apr 13, 2022 |
| State | PA |
| Description | The contact's husband owns a 2021 nissan rogue. The contact stated while driving at 45-50 mph, the vehicle was going at a slower speed than the speed displayed on the speedometer. The warning message “engine malfunction/power reduced/service now†was illuminated. The contact continued to drive at a slower speed. The vehicle was taken to the dealer where it was diagnosed that the gear shifter, the battery, and unknown sensors needed to be replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred while driving. The vehicle was towed to the dealer who informed the contact that they could not duplicate the failure; however, one of her keypads was replaced and reprogrammed. The contact stated that the failure persisted. The vehicle was not repaired. The contact notified the manufacturer of the failure and inquired about a buy back. The failure mileage was approximately 4,514. |
| Category | Air Bags |
| Date | Apr 07, 2022 |
| State | OH |
| Description | The contact owns a 2021 nissan rogue. The contact stated that while deriving approximately 20 mph when there was another vehicle coming towards the contacts vehicle head on. In order to avoid the other vehicle, the contact had swerved to the right and ended up colliding into a guard rail causing the vehicle to flip over several times. None of the vehicle's air bags deployed. A police report was filed. The vehicle was towed. The guard rail had completely detached from the street. The contact received injuries to their mouth and back that required medical attention. The vehicle had not been repaired as of yet. The contact stated the individual driving the other vehicle never stopped therefore they were unsure of them having any injuries. The manufacturer was not made aware of the failure. The approximate failure mileage was 8,000. |
| Category | Unknown Or Other |
| Date | Mar 24, 2022 |
| State | FL |
| Description | My new 2021 rogue sport does not always excellarate, especially on u turns or wait I g to make a turn. I have had the car less than 3 months and near afraid to drive it. It almost does one or more of these when out driving. I mentioned it to the dealership and they say it has a break in point and I needed to drive it for at least 1500 miles. It just went over 1000 miles. |
| Category | Unknown Or Other |
| Date | Mar 19, 2022 |
| State | ID |
| Description | While I was driving my back window exploded. Nothing hit me, and there was no cars behind me. The entire window just shattered. |
| Category | Visibility:windshield |
| Date | Feb 25, 2022 |
| State | NY |
| Description | The contact owns a 2021 nissan rogue. The contact stated that while the vehicle was parked at the residence, the rear windshield exploded without impact. Safelite auto glass was contacted and arrived at the residence and replaced the rear windshield. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 1,000 |
| Category | Electrical System, Unknown Or Other |
| Date | Feb 24, 2022 |
| State | NY |
| Description | The keys locked in the car, the car should not lock if the keys are inside |
| Category | Engine |
| Date | Feb 10, 2022 |
| State | CA |
| Description | The contact owns a 2021 nissan rogue. The contact stated while driving approximately 65 mph, an unknown object struck underneath the vehicle. The contact then noticed that oil was leaking underneath the vehicle. The vehicle was towed to the local dealer where it was diagnosed that the valve body was damaged. The contact was also informed that the oil pan and cover had been slashed by the object. The vehicle was not repaired due to parts being back ordered. The manufacturer was contacted via email but no further assistance was provided. The approximate failure mileage was 2,289. |
| Category | Air Bags, Lane Departure: Warning |
| Date | Feb 08, 2022 |
| State | NY |
| Description | When driving I got close to the rumble strip and when getting back into the lane the side airbags deployed not the one on the wheel or in front of passenger seat. The car didn't hit anything either |
| Category | Unknown Or Other |
| Date | Feb 04, 2022 |
| State | CA |
| Description | 2021 nissan rogue. Consumer writes in regards to strange noise coming from vehicle. The consumer stated the parts necessary for the repair were on back order. The consumer stated the dealer excceded a reasonable amount of time repairing the vehicle. |
| Category | Visibility/wiper |
| Date | Jan 23, 2022 |
| State | LA |
| Description | Back window exploded outward for no reason. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Jan 08, 2022 |
| State | TX |
| Description | The vehicle keeps throwing a warning on the dash that states "engine malfunction power reduced service now" and the performance of the vehicle becomes severely limited. I have had two dealerships attempt to diagnose and repair the issue and the last report back is "customer states reduced powertrain message comes on cluster, found same concern on techline data base, no repair can be made at this time. Concern still under engineer review". |
| Category | Structure:body |
| Date | Jan 08, 2022 |
| State | GA |
| Description | I have a 2021 nissan rogue in the collision shop (highly reputable corporation) for rear door scratch repair. When customer dropped off stated that her front door would not open from inside or outside. It only had 702 miles on it and still with the drive out tag. Once the door was able to get open after having to remove trim panels and such, noticed that the front drivers door release cable was too long and kept popping out of the handle base on door. Pulled the entire lock assembly and base out and works just fine, because there's no pressure on the cable. Once installed back into vehicle, after 3 or 5 handle pulls, the handle would not unlock anymore once again. Noticed again that the release cable popped out once again out of the base. After repeating the whole process 3 times with the same result, I am now writing this concern. It would be devastating if a actual accident did occur and the cable popped off again and customer couldn't escape out of her vehicle |
| Category | Fuel/propulsion System |
| Date | Dec 31, 2021 |
| State | FL |
| Description | I contacted local nissan greenacres locate at, 5353 lake worth rd greenacres, fl 33463 (561) 899-4413 refuge to do the service by saying they're busy and short handed. Even though I schedule for the schedule ahead on line and received confirmation. |
| Category | Unknown Or Other |
| Date | Dec 28, 2021 |
| State | CT |
| Description | I got a brand new 2021 nissan rogue. My window exploded outward. I just got to work oneday. I'm the only person in the parking lot. I'm sitting in my driver and 15 minutes later boom. On the nissan forum site there are several more 2021 rogue rear windows blows up. I borrowed the money to pay to get it fixed for 0. The dealership wanted to keep the car for days to do and investigation to see why it cracked. They would not offer me a loaner car need to drive to work. The warranty would have paid for window but no loaner car to drive so I had to pay out of pocket so I could get back to work. Nissan corporate will not reimburse me for the money for the window and my trunks carpet that still needs to be detailed because of small glass I can't remove from the carpet. |
| Category | Visibility/wiper |
| Date | Dec 25, 2021 |
| State | AZ |
| Description | Came home and sunroof was fine, no incidents on road, no debris. Went to leave home approximately an hour later and sunroof was shattered. Confirmed on camera normal on arrival home then shattered, unable to visualize when actual break occurred but no other activity noted on camera during said time frame. Vehicle had not moved or been touched by anything, was secure in garage. |
| Category | Vehicle Speed Control |
| Date | Dec 22, 2021 |
| State | FL |
| Description | Sometimes when I start driving, I press the pedal and the car accelerates and stays stuck in 1st gear. I'll press the pedal more and it doesn't go faster. I have to push the the shift to d (drive) again and then the car starts driving normal |
| Category | Forward Collision Avoidance: Warnings, Service Brakes |
| Date | Dec 20, 2021 |
| State | TN |
| Description | Sensors that stop the car reversing if someone is behind them malfunction and you cannot reverse. Sensors that are meant to slow car for fwd collision do not work at all, or stay on with no obstruction causing you not to be able to drive. Dealer stated issue when temp is below 35 degrees and reset, issue not fixed. Nissan rep states no issues with car take to dealer. Multiple other people with issue on a group page. I hit a deer at 15mph the sensor never detected anything or stopped car. Nissan rep stated it was to stop. Car for pedestrian not a deer. |
| Category | Unknown Or Other |
| Date | Nov 30, 2021 |
| State | FL |
| Description | When I turn on the a-c, one vent blows heat and the others are blowing cold air. |
| Category | Chest Clip, Buckle, Harness |
| Date | Nov 22, 2021 |
| State | MD |
| Description | The straps in the car seat do not tighten evenly, leaving one shoulder looser. I have tried everything to try to get the straps to be even but they always end up uneven. Secondly, I have had the left strap come completely detached from the back of the car seat 3 times within the past week. This was done unprovoked ( baby was not in the seat). It is concerning that the straps can just come undone without being pulled or bothered. |
| Category | Back Over Prevention: Rearview System Braking, Steering, Suspension |
| Date | Nov 17, 2021 |
| State | NH |
| Description | Vehicle has had 2 wheel alignments in the first 2500 miles the car drifts pulls off the road the steering is loose vague no sense of contact with the road. Rear cross alert not function almost got hit by cars moving behind me. Not sure if other safety systems even work. The tires maybe defective too. |
| Category | Power Train |
| Date | Nov 01, 2021 |
| State | AZ |
| Description | The cheap plastic transmission drive selector broke off when I took delivery of the rental car. I was astonished to find that the thing just broke and pulled right out of its socket while I was attempting to back it up right out of the rental parking lot. I've driven cars since 1971 and I've never seen a drive selector just break off that easily before. That should just never happen. I never could get it into drive again without just turning the car off. I finally figured out how to get it into reverse and drive and neutral, but that's it. There were no warning lamps and the indicator on the shift lever that's supposed to tell you it's in park never lit up. Without it going into park, there is a real risk of the car rolling away. Turning the car off does put it into park because it's an electronic transmission apparently. But I had to engage the parking brake when putting it into neutral when I went to park. I'm just astonished nissan would put something this fail prone on the road. The shift control should just never break whether it's a lever, or dial or pushbutton. I am now liable for a 0 repair job. I realize that this was just a cheap rental car, but I strongly feel that it shouldn't have happened. Wouldn't want anyone else to have this issue. |
| Category | Engine, Vehicle Speed Control |
| Date | Oct 18, 2021 |
| State | GA |
| Description | The contact owns a 2021 nissan rogue. The contact stated while driving at various speeds, the vehicle would not accelerate while the accelerator pedal was depressed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed. The manufacturer was not informed of the failure. The failure mileage was approximately 2,000. |
| Category | Electrical System |
| Date | Oct 13, 2021 |
| State | NV |
| Description | The contact owns a 2021 nissan rogue. The contact stated that while driving at an undisclosed speed, the instrument panel and radio went black. The driver's and passenger's side front doors and tailgate door failed to open intermittently. Additionally, the front and rearview camera failed to display intermittently. The vehicle was taken to the dealer, but the dealer could not replicate the failure. The dealer informed the contact that they would be contacted when the replacement radio arrived. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened and transferred to arbitration. The manufacturer also sent out a specialist from california to test drive the vehicle, but the specialist refused to test drive the contact's vehicle. The failure mileage was approximately 400. |
| Category | Unknown Or Other |
| Date | Oct 13, 2021 |
| State | FL |
| Description | A pillar water leak on both driver and passenger side leaking into vehicle, noticeable water damage, possible sunroof drain or roof rail issue. Appears to be a known issue to dealer but blame user error for using car washes. |
| Category | Fuel/propulsion System, Unknown Or Other |
| Date | Sep 28, 2021 |
| State | CA |
| Description | When we added gas, locked pump in gas door, when full it didn't kick off. The gas ran out inside to the wheel well creating a fire hazard, I took it in for my first servicing and they couldn't find a problem (I attached a copy of a recall for this years rogue for this problem). 09-28-21, my 2021 (3,200 miles)nissan rogue stalled at the light, it wouldn't restart and we had to push it out of traffic. Nissan has been sued and recalled the transmission for all there models, I filed a complaint over my nissan altima having delayed excel-oration as complaints and with repeated class action suits known to nissan. Nissan continues to put falty transmissions in there vehicles endangering lives. |
| Category | Electrical System:12v/24v/48v Battery, Engine |
| Date | Sep 24, 2021 |
| State | NY |
| Description | The contact owns a 2021 nissan rouge. The contact stated that while driving 62 mph, the vehicle lost power as speed was reduced inadvertently. The contact stated engine warning light illuminated displaying "malfunction power reduced service now". The dealer was contacted and advised to turn the vehicle off and to restart it. The contact did as was informed by the dealer as the vehicle resumed normal operation. The vehicle was taken to the dealer and stated the battery lost charge. The vehicle was at the dealer overnight to have the battery recharged. The issue was corrected however, the failure recurred several times. The vehicle was currently at the dealer for diagnosis and repairs. The manufacturer was made aware and a case was opened. The contact stated that the manufacturer contacted the dealer and was informed that the failure could not be diagnosed. The failure mileage was approximately 1,600. |
| Category | Lane Departure: Assist |
| Date | Sep 24, 2021 |
| State | OH |
| Description | On 7/23/21, I leased a 2021 nissan rogue sv awd at nissan of streetsboro, ohio. I leased the vehicle because I felt the newly designed rogue looks good and drives smoothly. Unfortunately, during a recent long-distance trip from ohio to florida between 7/24 and 8/3 on interstate multi-lane highway I-77 and I-95 for a total of 2,500 miles, I uncovered a serious safety defect that is not possible to spot during the local test drive and it prompted me to make this report. The near accident-causing problem occurred on three occasions when the cruise control and intelligent lane intervention (I-li) were enabled simultaneously at high speed (60~70mph). The incident occurred when I passed a big truck on the lane next to me, andthe entire rogue got pulled towards that truck! What had happened was that the intelligent lane intervention system (I-li) is designed to keep the vehicle in lane automatically. But when the truck next lane made a mistake and crossed line into my lane, I had to pull away from it, but then the intelligent lane intervention (I-li) system failed to recognize the danger and forced my vehicle back in lane while the truck was still there, allowing my vehicle onto a collision course at high speed. I had since made the report to nissan consumer affair. And the nissan dealer sent the tech person out to drive along side of me, and he fully agreed that it is a dangerous problem. However, to my utter surprise, the case manage at nissan consumer affair closed the case simply because that's how the feature was designed and no damage had occurred to the vehicle. I felt obligated and determined not to let this dangerous defect cause anyone's life. So, I contacted nissan america corporate office on 8/31. They only had someone call me back to acknowledge receipt of my letter. No actions had been taken since. I am still driving this unsafe leased vehicle, and the lease is for 3 years. I think it's illegal to lease an unsafe vehicle to a customer. |
| Category | Unknown Or Other |
| Date | Sep 24, 2021 |
| State | CA |
| Description | A-pillars on both driver and passenger side are leaking water. This may cause mold issue during winter and harmful for the passenger of the vehicle. |
| Category | Unknown Or Other |
| Date | Sep 23, 2021 |
| State | PR |
| Description | When cornering the car losses strength and takes a few seconds to continue driving normally. The problem is intermittent. First visit to the dealer the problem “was addressed†because they repaired a voluntary recall for the abs. The problem still persists and is currently at the dealer. |
| Category | Back Over Prevention: Camera System |
| Date | Sep 17, 2021 |
| State | OH |
| Description | The contact owns a 2021 nissan rogue. The contact stated that the back over prevention camera malfunctioned and the vehicle lost the safety feature. The contact stated that the warning light was displayed. The vehicle was taken to the local dealer and diagnosed the camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 3,000. |
| Category | Fuel/propulsion System, Vehicle Speed Control |
| Date | Sep 17, 2021 |
| State | FL |
| Description | Exiting a parking lot 6:45 pm 9/16/21, after braking and shifting gears from reverse to drive, the vehicle took off at top speed without my depressing the gas pedal. I negotiated a right turn with great difficulty because of high speed and pulled off to the side of the next block, braked hard, stopped, and turned off the engine. Each time I tried to restart the engine it roared into high speed (speedometer flew instantly to 140 mph) and the vehicle lurched forward without my touching the gas pedal. I repeated attempts at normal start several times; each time the roar and lurch recurred. I turned off everything and called a friend to pick me up. By the time she arrived about ten minutes later, I heard a loud pop/click in my otherwise totally silent vehicle and looked down to see the gas pedal rising up from the floor. I was then able to start it normally and drive a few blocks home to my garage. Today I have contacted a large dealership (not the smaller one where I bought this new vehicle off the showroom floor 6 months ago) to see if incidents similar to this incident had occurred with their customers. The receptionist canvassed 4 service techs who had heard of no such thing. (the last time this happened to my knowledge was with lexus and camry in 2007, when 5 people died in high speed highway crashes in california and the gas pedal assemblies were recalled. Toyota attributed the gas pedal malfunction to floor mats at the time. Congressional hearings were held.) the floor mats in my vehicle are rubber trays molded to the shape of the individual interior. They cannot move or impede the gas pedal in any way. My vehicle has been serviced by the dealership on schedule since purchase march 10, and the monthly vehicle report--testing conducted remotely--I receive by email finds nothing wrong with any component. However, the highly advertised safety and convenience features of this 2021 vehicle expired on september 10 and are now available only by paid subscription |
| Category | Structure:body |
| Date | Sep 08, 2021 |
| State | NC |
| Description | What component or system failed or malfunctioned, and is it available for inspection upon request? The roof rail has a clip where it attaches to the body, water can leak in there causing leaking in the headliner of the car. How was your safety or the safety of others put at risk? Water damage, possibly mold growth. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No |
| Category | Fuel System, Gasoline |
| Date | Sep 07, 2021 |
| State | MA |
| Description | The contact owns a 2021 nissan rogue. The contact stated while moving off from a complete stop, the vehicle stalled without warning. The contact stated that there was no warning light illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing the fuel pump replaced. The vehicle was repaired. Upon investigation, the contact associated the failure with nhtsa campaign number: 21v068000 (fuel system, gasoline) however, the vin was not included. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 3,300. |
| Category | Structure:body, Unknown Or Other |
| Date | Aug 26, 2021 |
| State | OK |
| Description | Rear bumper in two parts one part with sensor and other reflective. Main rear bumper attached with body. Second rear bumper part of main rear bumper gaps found between both bumpers defective or grips/ hooks gap. Create noise vibrating. Also knock sound came from steeribg when its park and put in drive or reverse. |
| Category | Engine And Engine Cooling |
| Date | Aug 23, 2021 |
| State | MO |
| Description | The contact owns a 2021 nissan rogue. The contact stated that while driving in local traffic, the rpm abruptly increased without warning. The contact turned off the vehicle and waited a few minutes. The contact restarted the vehicle and immediately the rpm increased independently. The failure was experienced three times. The contact had the vehicle towed to the dealer. The dealer performed a diagnostic test that was unable to locate a failure code. The vehicle was not repaired. The manufacture was contacted. The failure mileage was 1,433. |
| Category | Electrical System, Engine, Forward Collision Avoidance: Warnings |
| Date | Aug 19, 2021 |
| State | PA |
| Description | First problem occurred on sunday, august 15, 2021 (mileage: 4,514) when the dashboard displayed: "engine malfunction, power reduced, service now" warning light came on. The same day, I left a vm with service manager at conicelli dealership (as well sent pic and video of another repeat problem w/the front passenger window) who called me back the next morning stating if the warning message is off its okay to drive it to dealership in which I did on 8/16/2021 (by the way, when arriving the warning did not display, but again I had taken picture) after having my vehicle for a little over any hour I was told they had to call nissan about the problem and they were instructed to replace a sensor, the gear shift, and battery (since I had been having problems with starting the vehicle, it takes 2-3 "push start" before the vehicle turns on. Now because it will take about 3 weeks for all the parts to come in it okay for me to drive the vehicle since the warning light went off. I said that I did not feel safe driving the vehicle and want to be placed in a rental until they can complete the repairs. The service manager (mark) said again since the light was off its okay, I just need to be concern if the comes back on begin flashing. I did not think it should be driven until the repairs was done because it is an unsafe condition for me and everyone else on the road. But I took the vehicle. The next morning the light came back on and stayed (mileage: 4,594) on for the enter 45 minute drive and it did not drive well (it was sluggish). I called and complained to nissan hq and service manager, mark at conicelli. They only want to repair the sensor and battery because they have those parts and call me when the gear shift comes in and I return to get that fix. I was like that's unacceptable, I don't want a partial fix I want the problem fully fixed and I want a rental while you wait all the parts. He wants me in rental but none available, yet I reserved a rental after r call. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Aug 08, 2021 |
| State | TN |
| Description | This alerted while driving. Washed the car 4 times to make sure there was no dust interference. Two weeks and the system is still not working. Does not allow me to use anything that has to do with the aeb system. I believe it is the main sensor. No automatic headlight diming option. Cruise controll doesn't work with systems. |
| Category | Fuel/propulsion System, Power Train, Seats |
| Date | Aug 04, 2021 |
| State | SC |
| Description | Purchsed a new 2021 rouge sl, I had the car for 2 days and the check engine light came on, I took it to the service center where all they did was clear the code. The very next day the car would not go into any gear and the check engine light came on again, this time they are saying it is the filler neck to the fuel tank. The rear seats also will not let down unless you push against the back of the seat and pull the lever hard, then had issues of the latch not locking the seat in a upright position unless you basically push the seat hard. |
| Category | Electrical System, Engine, Power Train |
| Date | Jul 23, 2021 |
| State | FL |
| Description | 5 days after buying the car when you turn it on. An alert of failure in the motor lack of energy take to service. He took him to where he was bought, they checked everything was fine but he did not understand why that notice came out. Moderately to call to give me an answer but they did not call me. Weeks passed and the car began to show warnings on the screen, a yellow wrench, a yellow exclamation point, lack of oil, perform an oil change with only 1000 miles, the parking sensor is constantly activated while driving, the vehicle it turns off, it was taken back to where it was bought, they reviewed it and did a re-programming, when I went to pick up a car from the workshop I turned it on and the car turned off and the alarm sounded. |
| Category | Air Bags, Seat Belts |
| Date | Jul 14, 2021 |
| State | FL |
| Description | We bought our 2021nissan rogue se from fuccillo nissan of clearwater, 15232 us-19, clearwater, fl, (727-507-3200) on may 5, 2021. Our rogue had 400+ miles on the odometer at the time we received. On june 7, 2021 the air bag dash light came on. An appointment was made for service of the airbags on june 10, 2021. At the time of pick up the airbag dash light was off. It turned back on june 14, 2021. In a call to fuccillo service department the service tech informed us that because the airbag dash light was on the airbags were disabled. We had a major trip planned to attend a wedding in pa that we were driving to. Since the airbags were disabled driving our rogue on a 3000+ mile trip would not be safe. We were put in a position of renting a vehicle for our trip. On june 15, 2021 we left our rogue at fuccillo nissan of clearwater for repair of this safety issue. Today is july 14, 2021 and our rogue is still at the dealership waiting for the arrival of a seat belt clip which may fix the airbag issue. We have started a claim case# 44081404 with nissan consumer assistance requesting replacement of rogue with a new 2021 nissan rogue comparably equipped as the new 2021 nissan rogue we purchased on may 5, 2021. |
| Category | Electrical System, Fuel/propulsion System |
| Date | Jul 13, 2021 |
| State | GA |
| Description | I had just filled up my tank and was leaving the local gas station. My car would not move. This was not the result of the gas I just put in it. Additionally, the electrical display on the dashboard was wreaking havoc. It told me to put my foot on the break to start my car, even though the car had to be running to have the blue tooth connected and me speaking on the phone with the car door wide open. Best of all, the assistance button to call for help, wouldn't work because it wouldn't start. The car has less than 3k miles on it, it had to be towed to the dealership. Because my car is so new I was told the part is on back order. They are waiting on a fuel pump in hopes of keeping the car running to find out what is causing the electrical issues. I waited 30 years to get a new car, and now I am afraid of it. Looking at the reviews and troubles other have had with theirs is disheartening. |
| Category | Engine, Exterior Lighting, Structure:body |
| Date | Jun 23, 2021 |
| State | TX |
| Description | 1. Rattling noise. Front driver door rattle around the window switch area (happens in some temperature like early morning, late night time, and driving on rough road). Center dash near the ac vent and hazard light area (happens driving on rough road at night time when the car cools down). Front passenger door rattles happen driving on all rough road. I think I hear something from the sun roof too or maybe it's coming from the passenger side. 2. Passenger door sound like there is something loose around the mirror area. Just park the car. You can hear it outside at night time when you close the door with normal force. 3. Driver side under the kick panel there is a plastic pieces not putting together right. It looks like it falling apart. 4. Driver door there is a little hole on the inside leather. I notice it when the car is like 2 days old when I was washing the car. 5. On the driver side fender is making noise when you push on it when the car is parked and at lower temperature time. 6. The engine oil thing keeps showing up. Sometime it says service due now or sometime it says service due soon. (first time it happened at 151 miles into this new car. Second time around 300 miles then around 500 miles then 1264 miles into the car then 1387 miles then 1779 miles then 2225 miles then 2477 miles). 7. The ac sync button light does not turn off when tri-zone ac is not in sync. 8. The ac light is not on when on auto mode. 9. The new nissan digital dashboard at night time light does not dime right. There is a software issue. 10. Propilot assist will pull the car to the left if there is a car next to my left. If there is a car on my right then it will pull me to the right. |
| Category | Engine |
| Date | May 07, 2021 |
| State | VT |
| Description | Unable to put car into park. Need to stop/start engine with foot on break in order to be able to put car into park. Resistance to speed while driving. Need to pull over vehicle and stop/start engine to then proceed driving. |
| Category | Fuel/propulsion System |
| Date | Apr 22, 2021 |
| State | MA |
| Description | A family member was driving at 65 mph a brand new 2021 nissan rogue with less than 3,000 on us rte 95 (4 lane highway) in waltham ma when the engine stopped running/ lost power and they were able quickly pull into breakdown lane. They exited the vehicle and climbed over the guard rail, called aaa and had it towed to the nearest nissan dealer. The problem was diagnosed as a fuel pump failure due to an electrical problem. The dealer replaced the fuel pump. *tr |
| Category | Engine |
| Date | Apr 15, 2021 |
| State | MN |
| Description | After parking in a driveway for a gift delivery my car would not start and the check engine light came on. I took it into coon rapids, mn nisson service on april 2nd and they still have it today ( april 15). No idea as to what is wrong. They provided me with a rouge to use but would like my new platinum back. It only has 838 miles on it. What is going on? They said I ciuld get it back with no repairs but I do not want to drive an unsafe vehicle as I am in my 80's and do not wish to be stuck someplace when my car won't start and also with an engine warning light on. I paid ,000. 00 for this vehicle and expect it to be right. Please respond. Msaybe a new platinum will be needed if they cannnot fix it. |
| Category | Electrical System, Service Brakes, Unknown Or Other |
| Date | Apr 07, 2021 |
| State | WI |
| Description | While our son was trying to align car in drive outside our home garage door, going from r to d, dash lit up with all red warnings and could not put into park. Car started to roll back. My husband went to assist our son who was behind wheel and now believed the car to be in park. When my husband went to get behind wheel and my son was getting out, car started rolling backward getting close to our neighbor's garage door. My husband and son both fell from vehicle beside drivers door. My son put arms up onto open door trying to prevent car from further rolling and to prevent his father from being run over. Car finally stopped, aaa was called and vehicle towed to dealership. Car has approximately 1300 miles on it, and was taken to dealership twice to repair/replace/check sensors. |
| Category | Engine |
| Date | Feb 28, 2021 |
| State | TX |
| Description | Engine light and oil light comes on and the vehicle jerk when parked and attempting to turn the engine off. |
| Category | Unknown Or Other |
| Date | Feb 22, 2021 |
| State | NJ |
| Description | Vehicle either blows hot air or cold air. Nothing in the middle. Must set it to lo for cold air, as soon as you get to 62 degrees the vehicle will blow hot air. There is no comfortable temperature. Thermostat change did not fix this defect. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Lane Departure: Assist |
| Date | Feb 19, 2021 |
| State | CA |
| Description | Tl* the contact owns a 2021 nissan rogue. The contact stated that while driving at various speeds with the driver assist engaged, the vehicle decelerated when there were no obstruction. The vehicle jerked to the right and the driver assist warning indicator illuminated. The contact stated that while his wife while driving at 10 mph, the brake pedal was depressed however the automotive braking failed to engage and the driver crashed into a toyota camry. A police report was filed. The driver sustained injuries to her neck but no medical attention was received. It was unknown if the occupants of the other vehicle sustained injuries. The vehicle was taken to premier nissan of fremont (5701 cushing pkwy, fremont, ca 94538 (510) 668-8700) where it was diagnosed with an alignment failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 2,000. Invalid vin. |
| Category | Power Train |
| Date | Feb 02, 2021 |
| State | FL |
| Description | Recently purchased a new 2021 nissan rogue. To shift to reverse requires moving the shifter forward. Not like any other car ever. Park has always been the farthest forward gear shift position. Reverse first or second position to the rear of park. This is not intuitive , and will probably cause accidents in the future. |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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2021 Nissan Rogue SV, purchased in January 2022. Worked very well for till I had taken to the dealer for oil change. The Bolts of the SUV loosed themselves without intervention. Clocked 5.7 Liters to 100 Kms in Alberta. I drive at the recommended speed as per the road signs. Pre Start before I drive in winter. Now it’s 18000 KMS and gives 6.8 Liters for 100 Kms in February 2023
bought a 2019 nissan rogue has 70000kms on it and it is 3yrs old took it to oregans nissan in dartmouth nova scotia where i bought thecar.the car was making a high pitched noise between 40 and 60 kms was told it was rear left wheel bearing had it replaced .stiil made same noise so took it back was told it was my tires so i purchased 4 tires from dealer .this still did nothing to fix noise .took it back againthis time they checked and replaced differential fluid and proceeded to tell me it was low and had a smell to it. they then proceeded to tell me the noise is from the transfer case which needs to be replaced at a cost or around 2100dollars.they are refusing to pay for this under the powertrain warranty even thou i still have 2yrs left and 30000kms left on powertrain warranty.They claim it should have been changed earlier even thou it recommends changing at 100kms.Also i had dealership inspect fluid and have work orders showing they themselves inspected the fluid at year one year two and changed it at yrs three. very dissapointed in nissan for not backing their warranties and want everyone to know so please pass this info on thanks
I bought my 2022 Nissan Rogue SV in March 2022. On the 25th of June I went into the grocery store with my children. Once we came out I noticed my windows were dark, my hazard lights were on, and my car was on fire. I called the fire department and they said it was a electrical fire. I have been trying to get in contact with Nissan Corporate office due to a manufacturer defect. Once I was able to finally have a conversation with someone I got a attitude and a hang up in my face. Once I contacted Consumer Affairs department again, I was told it will be another 1-3 business days before I can speak to someone again. I contacted my insurance company and they said it should not be like this at all. I am being treated like I set the fire.
Bought a Rogue 2021 Sport this January and within two weeks I was experiencing a lack of excileration when putting my foot on the gas peddle. It doesn’t do it all the time. I notice that it does it more when I have pulled up to stop, do a “U” turn or idling waiting to merge into traffic. I mentioned it to the dealer’s sales rep and he said never heard of that and something was said about a “break in” period. It did it again and I made an appointment at the dealership for service. They never check it but a rep came out to tell me that I needed to put 1300 to 1500 hundred miles on it, break in period. Well, it has been almost 3 months and yesterday it did it several times while out driving. It is driving me paranoid and concern I will cause an accident. I am going in tomorrow for a discussion with management and I want it fixed!