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Purchasing a full-size truck is a big deal for most consumers. It’s vital to get the right balance between durability, capability and function. That’s why most people just assume that anything receiving the Motor Trend Truck of the Year Award must be a winner. Sadly, that’s not the case with the 2019 Dodge Ram 1500. It has more complaints than can be counted, between the suspension, electrical system, powertrain, steering, structure and brakes.
Click on other model year to view more problems: 2018 2020 2021 2022
Contents
- 1| NHTSA Complaints for the 2019 Dodge Ram 1500
- 2| Most Common Problems with the 2019 RAM 1500
- 3| Problems with the Structure of the 2019 RAM 1500
- 4| Problems with the Suspension
- 5| Problems with the Electrical System
- 6| Problems with the Transmission
- 7| Problems with the Steering
- 8| Problems with the Brakes
- 9| Complaint Data
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NHTSA Complaints for the 2019 Dodge Ram 1500
| Complaint Category | Number of Complaints |
|---|---|
| Steering | |
| Electrical System | |
| Unknown Or Other | |
| Power Train | |
| Engine | |
| Service Brakes | |
| Air Bags | |
| Visibility/wiper | |
| Fuel/propulsion System | |
| Structure:body |
Most Common Problems with the 2019 RAM 1500
There are a huge number of complaints lodged by 2019 RAM 1500 owners with the National Highway Traffic Safety Administration (NHTSA) – 554 in all. Those with the highest volumes are filed under Electrical System, Steering, and Unknown or Other, a category that attracts a wide range of different complaints. These include reports of water leaking into the cabin of the truck, which is also a common complaint filed under Structure.
Other top complaint topics include brakes, powertrain, structure, and suspension issues. Not unexpectedly, there have been 23 recalls that involve multiple components.
Additionally, Fiat Chrysler Automobiles (FCA), which operates as Stellantis North America and owns the RAM and Dodge brands, has filed 546 manufacturer communications, including technical service bulletins (TSB) with the NHTSA. They must, by law, provide copies of all this documentation to the NHTSA.
We have highlighted typical problems that relate to all the problematic component categories. We have also referred to recalls and TSBs where relevant.
Problems with the Structure of the 2019 RAM 1500
Most of the complaints about the structure of the 2019 RAM 1500 are due to water leaking into the cabin of the truck. Most commonly, owners report that the rear glass seal fails resulting in all kinds of damage and multiple concerns. For example:
- It creates a musty smell
- It allows mold to develop creating a risk to human health
- Airbag sensors are affected by the infiltration of water
- There are potential electrical hazards associated with water leaking in
- Seatbelts randomly locking up because of water damage
While the problem is major, widespread, and has been an issue for years, the FCA (Stellantis) warranty generally doesn’t cover repairs and replacement parts.
As owners say in their complaints:
- “It is a known issue as Ram has updated the part to correct the problem, but refuses to replace due to (the) vehicle being 2 mos out of warranty and only 15k miles.”
- “It appears this has been happening to several ram 1500 from years 2019-2022 this should not be happening on a like-new, 2-year-old, well taken care of vehicle.”
- “My truck is out of warranty, and I understand that there isn’t much (that) FCA will do. I just hope that pressure is put on them to improve and develop a better design to prevent this issue. I would like to see FCA extend an olive branch, so to speak, to customers who have this issue, by either replacing the part or covering a portion of the repair cost.”
There have been at least 13 manufacturer communications about water leaks. One issued on April 22, 2021 acknowledges “water leaks at sliding backlite.” Dodge/RAM dealerships are advised to inspect and replace the rear sliding backlite if it is leaking. It states: “The customer may comment on the following: Water leaks from the cab back, evident on rear seats, carpet, and potentially roof.”
Others indicate other places where water leaks through into the cab, including the third brake light and a pillar onto the vehicle floor. A document issued on March 18, 2020 deals with testing the sunroof of the RAM for leaks and replacing the power sunroof glass if necessary. “The customer may describe a water leak from A-pillar grab handle or headliner microphone.”
RAM 1500 Water Leaks Complaints to the NHTSA
Here are some more detailed complaints about leaks.
“Water is leaking into the cab of the truck from the back window. Took the vehicle to Dodge and they stated it was an issue with the window and seal and it shouldn’t have failed like this. Declined warranty because it isn’t covered past 12k miles. Customer service via phone call on 5-17-21 stated windows are similar to brakes and windshield wipers as they wear out and that makes it not a manufacturer’s issue. The water damage is severe and causes a moldy smell and could comprise the live wires in the third brake light. There were no warnings and this isn’t anything caused by the user.”
Another owner reports that the rear window structure frame cracks prematurely causing structural damage due to water leaking through into the cab of the truck. “This defective backlite by RAM 1500 has been leaking causing the rear window visibility to be affected by fogging up too easily and water dripping through the windows frame on to the inside of the window, also the vehicle is equipped with a battery pack behind the rear seat and if left to get wet will cause failures and damage to vehicle electrical system.”
An owner wanting to file a claim for a defective rear window states: “This is a known issue that FCA has refused to acknowledge or resolve.” He goes on to say that “this may be due to a faulty seal when manufactured. My fear is that this will cause mold to develop behind as well as on my rear seats causing potential harm to not only my vehicle but myself and family. I also do not want potential damage to important electrical components that are located behind and under the rear seat.”
Problems with the Suspension
The suspension is a vital system that ensures the drive is comfortable and smooth. When one aspect of the system doesn’t work the way it should, it can make any excursion miserable. That’s precisely what RAM 1500 owners find.
Read this review left on the NHTSA website. “While driving sometimes there is a noise underneath by the steering suspension area. Feeling like if something is loose. Most notable when hitting a hole, ditch or uneven road as the wheel turns. Took vehicle to dealer even though they hear it also, all vehicles make the same noise.”
What’s implied here is that even though the dealer hears they noise, they claim it happens on all the trucks. What this dealer failed to share with the customer is that there is a service bulletin dealing with this problem. In Manufacturer Communication Number 02-002-19, the noise from the front sway bar link is talked about. The technicians are even told to tighten the sway bar link nuts better. This shows that the noise isn’t something to be expected, especially from a new full-size truck that wins awards. While we know that the ram (animal) makes some strange noises, no one wants to hear them from a truck, even if they share the same name.
Here are some actual complaints logged with the NHTSA about the 2019 Dodge Ram 1500 Suspension Problems:
THREE DIFFERENT TIMES I HAVE HAD TO RETURN THE VEHICLE TO THE DEALERSHIP DUE TO SUSPENSION PROBLEMS. EACH TIME THE VEHICLE JUST STARTED BOUNCING OUT OF CONTROL WHILE DRIVING AND SHORTLY AFTERWARDS THE ALERT WARNING MESSAGE CAME ON THE SCREEN INDICATING THAT I SHOULD “SERVICE THE SUSPENSION SYSTEM IMMEDIATELY”. THE FIRST TIME IT HAPPENED THE SERVICE DEPARTMENT STAFF INDICATED “INSPECTED UNDER CARRIAGE AND FOUND A RUPTURED AIRBAG ON RIGHT REAR, NO PHYSICAL DAMAGE REPLACED RIGHT REAR AIRBAG ON SUSPENSION AND FILLED WITH NITROGEN. TEST DROVE TO VERIFY REPAIR”. THE SECOND TIME THE SERVICE DEPARTMENT STAFF INDICATED “SCANNED VEHICLE FOUND DTC C152-2A/C1562 INCORRECT OPERATION OF PUMP, RIGHT REAR SPRING IS BROKEN, DUE TO HEIGHT SENSOR FAILURE”. THIS IS THE THIRD INCIDENT AND THE VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT SINCE APRIL 29, 2019 (9 DAYS) FOR THE THIRD TIME WITH A SUSPENSION PROBLEM AND I HAVE NOT BEEN TOLD WHAT THE PROBLEM IS AND WHEN I WILL GET MY TRUCK BACK.
Problems with the Electrical System
What happens when an electrical system on a vehicle begins to malfunction? It can show itself in many ways, from a non-starting engine to trouble using the interior accessories. Any one of these problems becomes more than just an inconvenience.
Unfortunately, this is exactly what Ram owners face. Just read this Edmunds review, “Since buying this truck the same day out the dealership my left fog light would flicker in and off immediately took it back the next day got it fixed, a wiring issue, next issue about a month owning the truck it won’t start one Sunday morning no lights come on my key fob don’t work either tried jump start and nothing so I stopped messing with it and then about 4 hrs later I try again and everything comes on like nothing happened to it, I take it back to the dealer again and they just say it was an electrical issue and they updated the system, and then exactly 1 month later on a 2/4/19 it won’t start again trying to go to work and this truck won’t turn on for nothing I have to call mopar care to get it towed to the dealership they look at it and get it to run only by smacking the power distribution component but once you turn it off it won’t start again so this part will take 3-4 days to come In and the dealership doesn’t have any loaners and I would have to buy a rental and then Chrysler would reimburse me back but on 35 dollars a day when a small little gas saver car is the cheapest at 55 dollars a day.”
While this review continues to go on, it’s easy to get the point. Ram isn’t afraid to share electrical problems with everyone. In fact, there are already three electrical system recalls owners should know about. The first talks about an instrument cluster failure that doesn’t keep the driver informed. In the second recall, the automaker acknowledges that the auxiliary battery terminals might overheat. Finally, in a third recall, it’s evident that the cruise control might fail to cancel and cause an accident. Bottom line – there’s nothing right with the electrical system in a 2019 Ram 1500. They might as well rip out all of the wires and components and start over.
Here are some actual complaints logged with the NHTSA about the 2019 Dodge Ram 1500 Electrical Problems:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE AUTO START/STOP FEATURE WAS NOT FUNCTIONING PROPERLY AS THE VEHICLE HAD LUNGED FORWARD SEVERAL TIMES CAUSING THE CONTACT TO APPLY EXTREME FORCE TO THE BRAKE PEDAL TO SLOW DOWN AND STOP THE VEHICLE. THE DEALER HAD NOT TEST DROVE THE VEHICLE YET TO DETERMINE IF THEY MAY BE ABLE TO REPLICATE THE FAILURE. THE CONTACT WAS UNCERTAIN IF THE FEATURE MAY CAUSE A CATASTROPHIC CRASH DUE TO THE INTERMITTENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF THEY HAD A REMEDY. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 11.
I STARTED MY 2019 RAM 1500 IN A PARKING LOT AND SHIFTED TO DRIVE, I STARTED TO SLOWLY MOVE FORWARD WHEN I HEARD A ENGINE REVVING A COUPLE TIMES THEN ACCELERATE. I STOPPED LOOKED AROUND AND SAW NO VEHICLES IN MY PROXIMITY (OPEN SHIPPING DOCK). THEN I REALIZED THE SOUNDS WERE COMING FROM THE INSIDE OF MY VEHICLE. I STARTED TO MOVE AGAIN AND THE NOISES PERSISTED. I THOUGHT IT WOULD GO AWAY SO I PROGRESSED ONTO A PUBLIC STREET FROM THE SHIPPING DOCK PARKING LOT AND THE NOISES CONTINUED. I WAS FORCED TO PULL TO THE EDGE OF THE ROAD AND CYCLE THE IGNITION. IT TOOK TWO CYCLES OF THE IGNITION TO MAKE THE ISSUE CEASE. THE SECOND ISSUE WAS A ELECTRIC THROTTLE CONTROL FAILURE THAT RESULTED IN MY VEHICLE HAVING ZERO THROTTLE RESPONSE AND RESULTED IN THE VEHICLE GETTING TOWED TO THE SERVICING DEALER. I LIVE IN A RURAL AREA WITH A LOT OF 55MPH CURVY ROADS AND THIS THROTTLE FAILURE RESULTED IN A DISABLED VEHICLE THAT COULD HAVE EASILY BEEN HIT BY SURROUNDING TRAFFIC.
WHEN THE CAR IS RUNNING AND PUT INTO REVERSE THE BACKUP CAMERA RANDOMLY QUITS WORKING. GET A BLUE SCREEN. HAS HAPPENED SEVERAL TIMES SINCE I BOUGHT IT IN JANUARY 2019. DEALERSHIP CLAIMS THAT THEY HAVE NOT HEARD OF IT. TOOK IT TO THE DEALERSHIP YESTERDAY AND OF COURSE CAMERA WAS WORKING FINE. TODAY IT HASN’T WORKED ALL DAY
Problems with the Transmission
Okay, maybe the powertrain is durable and reliable? That would be a reason this truck might have won so many awards. Nope, that’s not the case, yet again.
In fact, this driver wrote about a big problem on Edmunds. “Drove this truck for exactly 5 days. Transmission completely went out. Dealer told me it was a fluid leak. Drove at 2 miles after picking it back up from service and the whole thing went again. Wouldn’t come out of first gear. 212 miles on the truck total. Now I’m told transmissions are on back order and I have no date when I will get the truck back.”
And yet once again, there are two more powertrain related recalls. It appears that’s one thing this truck is good at – receiving recalls. The first one talks about how the driveshaft could fracture and separate. It’s labeled with NHTSA Campaign Number 19V324000. In the next recall, with NHTSA Campaign Number 18V556000, the automaker talks about the rear axle failing and locking up the wheels. What truck did Motor Trend drive when they awarded this as the best? Was there a special model made just for them, because the current owners would love to have that one instead of all these issues.
Here are some actual complaints logged with the NHTSA about the 2019 Dodge Ram 1500 Transmission Problems:
2019 RAM WITH 13,000 MILES. AFTER MY FIRST ENGINE OIL CHANGE AT 10,000 MILES CONDUCTED BY THE RAM DEALERSHIP. DURING NORMAL DRIVING CONDITIONS IN THE STREET AND IN THE HIGHWAY WHILE IN MOTION I FEEL THE TRANSMISSION SLIPPING, LIKE IT TAKES A COUPLE OF SECONDS TO FULLY ENGAGE. THE TRUCK IS NEW AND IS HAPPENING DAILY. I FEEL THAT THIS IS A MANUFACTURE DEFECT THAT NEEDS TO BE REMEDIED IMMEDIATELY.
ON A BRAND NEW 2019 DODGE RAM 1500 WITH LESS THAN 200 MILES ON IT, WHEN SHIFTING FROM PARK TO DRIVE, WITH THE TRUCK STATIONARY, THE TRANSMISSION DOES NOT ENGAGE RIGHT AWAY, BUT SUDDENLY ENGAGES AT 1,000 OR HIGHER RPM AND RAPIDLY LUNGES FORWARD. THIS IS AN ELECTRONIC SHIFT TRANSMISSION SO IT APPEARS THAT DESPITE THE VEHICLE SHIFT INDICATORS BOTH SHOWING THE TRUCK IS IN “DRIVE” AND READY TO MOVE FORWARD, IT IS NOT ACTUALLY SAFELY READY TO MOVE FORWARD. THIS IS EXTREMELY DANGEROUS SINCE THE SUDDEN LUNGING OF THE TRUCK MAKES IT VERY DIFFICULT TO CONTROL AND COULD EASILY CAUSE SERIOUS INJURY OR DEATH IN ANY CROWDED AREA, SUCH AS A PARKING LOT OR URBAN STREET
Problems with the Steering
Imagine driving down the highway and having the steering wheel lock while making a turn. That would be a scary situation, yet it happens to Ram owners across the country.
Here’s what one of them had to say on Edmunds. “The steering wheel locks when you turn left, please google it in RAM forum, Fiat/RAM refuse to knowledge it, maybe they waiting for few accidents/ death before issue a recall. (like the Boeing 737 max).”
Again, we see two steering-related safety recalls on these trucks. The first labeled with NHTSA Campaign Number 19V020000 talks about how consumers lose power steering ability and have to put forth extra effort to steer the vehicle. What’s even scarier is NHTSA Campaign Number 19V201000 which addresses how drivers might end up with a steering wheel that detaches from the column. This is no joke; it’s like a real-life cartoon playing out in Ram truck cabs everywhere.
Here are some actual complaints logged with the NHTSA about the 2019 Dodge Ram 1500 Steering Problems:
THE STEERING WHEEL DOES NOT RE-CENTER WHILE MAKING LEFT TURNS – EITHER ON EXIT/ENTRY RAMPS (BROAD SLOW TURNS) OR HARD LEFT TURNS. STEERING FIGHTS YOU TO BRING WHEEL AND TRUCK BACK TO CENTER. THIS HAPPENS AFTER DRIVING FOR AT LEAST 30 FOR 40 MINUTES AND IS ONLY FOR LEFT TURNS. IT DOES NOT HAPPEN FOR RIGHT TURNS. HAPPENS AFTER AND DURING HIGHWAY DRIVING. WHEN TURNING RIGHT, THE TURN HAPPENS AND THEN THE WHEELS NATURALLY RE-CENTER. THIS IS HARD TO DESCRIBE AND A SHORT TEST DRIVE DOES NOT PRODUCE THE PROBLEM. IT HAS TO BE DRIVEN FOR AT LEAST 30 MINUTES MOSTLY AT HIGHWAY SPEED. THIS IS HAPPENING FREQUENTLY..
WHILE STEERING LEFT AND RIGHT, THE POWER STEERING SEEMS TO INTERMITTENTLY GO OUT, IT HAPPENS OFF AND ON, AND YOU HAVE TO HOLD ON TIGHTLY TO THE STEERING WHEEL OR YOU WILL LOOSE CONTROL, I TOOK IT TO THE DEALER AND THEY TELL ME IT IS NORMAL FOR THIS TRUCK WHICH I STRONGLY DISAGREED WITH THEM, A NEW TRUCK OR ANY NEW CAR DOES NOT JUST LOOSE STEERING
WHEN DRIVING FOR ABOUT ONE HOUR WHEN TURNING TO THE LEFT THE STEERING STICKS AND I HAVE TO MANUALLY BRING IT TO CENTER. IT WILL NOT RETURN TO CENTER UNLESS I TURN IT TO THE RIGHT. ITS ENTERTAINMENT AND IVE HAD IT INTO THE DEALERSHIP MENY TIMES. THIS IS VERY DANGEROUS AND MAY LOSE CONTROL BY OVERCOMPENSATING FOR IT. I HAVE HAD ALL THE UPDATES AND RECALLS PERFORMED ON THE TRUCK BUT NOTHING HAS RESOLVED THE PROBLEM. DOGE NEEDS TO ADDRESS THIS ISSUES ASAP.
Problems with the Brakes
When someone steps on the brakes of a full-size truck, it’s supposed to stop. That’s not the case in this award-winner.
One customer wrote on the NHTSA website, “Engine was started on the vehicle. Vehicle was put into gear with the brake pressed firmly down. The vehicle started moving even while brake was pressed very firmly in. Brake pedal was engaged as far as it could be, but the truck continued to pick up speed until it collided into another parked vehicle. The brakes were not working at all. It caused a crash which caused damage to both vehicles, mine being a bent up bumper on a two-week old truck.”
So far, it’s been addressed that the steering wheel on these trucks can come detached and it’s also documented that the driveshaft might separate. With the braking system, we see something very familiar. In another recall, labeled with NHTSA Campaign Number 19V067000, we see that the brake pedal might separate from the assembly. This stops owners from having braking power and leads to a crash. Maybe all the parts are attempting to get off of this truck because they recognize how dangerous it is. They are all jumping ship and so are loyal owners.
Here are some actual complaints logged with the NHTSA about the 2019 Dodge Ram 1500 Brake Problems:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT TOOK THE VEHICLE DEALER TO HAVE THE FRONT BRAKE PADS REPLACED. THE CONTACT STATED THAT THE REAR BRAKES FAILED WHEN REVERSING THE VEHICLE AND CAUSED THE VEHICLE TO JERK VIOLENTLY. THE DEALER INSPECTED THE VEHICLE AND WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER TEST DROVE THE VEHICLE WITH THE CONTACT AND WAS ABLE TO RECREATE THE REAR BRAKE JERKING FAILURE; HOWEVER, THE DEALER STATED THAT THE JERKING WAS NORMAL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE BRAKES FAILED ON THREE OCCASIONS. THE BRAKE PEDAL WOULD EITHER BECOME REALLY SOFT OR IT WOULD TRAVEL TO THE FLOORBOARD WHEN DEPRESSED. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO DEALERSHIP TO BE DIAGNOSED, BUT THE FAILURES COULD NOT BE REPLICATED. THE SERVICE MANAGER STATED THAT NEW BRAKE MASTER CYLINDERS MAY NEED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 2,100
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Complaint Data
| Category | Power Train |
| Date | Mar 29, 2023 |
| State | FL |
| Description | While decelerating and still in motion, the vehicle drops out of drive, unable to accelerate, and a warning appears on the display cluster to shift the vehicle into park and then back to drive. |
| Category | Unknown Or Other |
| Date | Mar 29, 2023 |
| State | MI |
| Description | Power folding mirrors have failed and will not stay extended at highway speeds. At speed the drivers side mirror is very loose and flops around and will fold in against the drivers side window. When this happens the driver can no longer see behind him and must pull over to manually extend the mirror into the proper position. I have researched this online and it is common problem to this year, make and model. The dealership says the mirrors have just "worn out" and want 00 to replace them, with no guarantee the new mirrors won't eventually have the same issue. The issue there is plastic gearing in the power fold mechanism that fails. This should not happen with a 4 year old vehicle that is garaged, and never abused. |
| Category | Fuel/propulsion System |
| Date | Mar 28, 2023 |
| State | NJ |
| Description | Problem refueling. Nozzle/pump keeps shutting off after every 3-5 seconds causing gas to splash back. Truck was fine until 2022 problem getting worse. |
| Category | Steering |
| Date | Mar 28, 2023 |
| State | VA |
| Description | The electric power steering seized while driving. No check engine light, no warning. A recall was issued for other vin numbers regarding this, but per fca and ram no recall systemically is issued. The power steering cannot be manually manipulated when this happens giving you only an option to stop completely wherever you are. |
| Category | Steering |
| Date | Mar 24, 2023 |
| State | MI |
| Description | The contact owns a 2019 ram 1500. The contact stated that upon starting the vehicle, the steering wheel indicator light was illuminated but went off after five minutes. While reversing, there was a grinding noise detected from the driver's side. The vehicle was taken to the dealer where it was diagnosed the steering rack needed to be replaced. The vehicle was not repaired. The contact the manufacturer was contacted, who opened case number 85789082. The failure mileage was approximately 28,000. The contact stated that the failure was related to nhtsa campaign number: 19v812000 ( steering). |
| Category | Electrical System, Service Brakes, Steering |
| Date | Mar 23, 2023 |
| State | IN |
| Description | My abs brake module failed with no warning until after failure. All dash warning lights illuminated after failure rear brakes locked up and would not release causing me to be stranded and requiring a tow service. Dealership confirmed failed abs module and is currently being repaired but not covered by manufacturer resulting in out of pocket cost to myself. Truck has 57,408 miles on it. |
| Category | Electrical System, Power Train |
| Date | Mar 22, 2023 |
| State | AZ |
| Description | Shifting autocorrect to park when driving. The vehicle has to turned off and turned back on in order to work. This is a huge safety hazard as it is shifting on its own especially when I have my toddler in my car. I have taken it to the dealership multiple times in the past year with no fix. They just reset it. And it continues to happen again and again. Please fix it not a temporary fix. Also, I keep getting a message on the display that says service shifter. Also the parking sensors keep becoming unavailable |
| Category | Electrical System, Steering |
| Date | Mar 21, 2023 |
| State | OH |
| Description | Radio blinks out, loss of power steering while driving and then it returns but then no power steering again. |
| Category | Power Train |
| Date | Mar 21, 2023 |
| State | AR |
| Description | The contact owns a 2019 ram 1500. The contact stated while stopped in traffic, the vehicle inadvertently shifted into park and turned off without warning. The vehicle failed to restart. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 108,818. |
| Category | Engine |
| Date | Mar 17, 2023 |
| State | UT |
| Description | Ticking noise. Issue with manifold. Had it fixed in 2022. Now it's occurring again. Called my local dodge dealership and they said these parts are on back order because "so many are having the same issue". And asked if it was "still under warranty". #dodge when will this obvious recall actually be fixed? So many of your loyal customers are having issues. Your service depts are backed up with no parts. If you think we will stay loyal, you're wrong. |
| Category | Power Train, Unknown Or Other |
| Date | Mar 17, 2023 |
| State | MA |
| Description | When driving at speed and speeding up the transmission can go out of gear and leave the truck unable to accelerate. This has happened on the highway multiple times. Dealership cjdr24 unable to diagnose issue. Has been there twice. First time they said it was battery next time they said it was a transmission recall code that needed to be reset. Issue still remains. It is not a persistent issue but it is dangerous and has almost caused accidents on multiple occasions. To get transmission back in gear vehicle must be put in park or turned off then back on and it can drive normally again. |
| Category | Unknown Or Other |
| Date | Mar 16, 2023 |
| State | IN |
| Description | This happens randomly while driving. While driving the vehicle,the drive indicator around the shift knob will blink and the instrument panel will also display the message "shift to p then desired gear". In this time, the engine remains running and the transmission enters a neutral state. When pressing the gas pedal, the engine revs and vehicle will not move. The vehicle has to be stopped, shifted into park, then back to drive. This has happened many many times since owning the vehicle. Photos attached below are while stopped. I also have video but it will not allow me to attach. |
| Category | Fuel System, Diesel, Fuel System, Diesel |
| Date | Mar 14, 2023 |
| State | CA |
| Description | The contact owns a 2019 ram 1500. The contact received notification of nhtsa campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Electrical System, Unknown Or Other |
| Date | Mar 13, 2023 |
| State | AZ |
| Description | Dodge ram rear backup camera failure. Experienced multiple instances of backup camera failure. Problem was at first intermittent, as it became more regular truck was serviced at dealership. Wiring harness to camera replaced. Roughly 1 month later, problem returned. Returned to dealership for service, camera replaced. Roughly 1 month later problem returned. Performed online search of forums / message boards and discovered this is a common issue with 4th generation ram pickups. Recommended online fixes are disconnecting camera from wiring harness in tailgate and re-connecting, or even simply jiggling the connection. A friend who also owns a 4th generation ram suggested slamming the tailgate to fix. This (ironically) works and is less invasive than removing the tailgate inspection cover, and far better than leaving truck with dealer for a week. Still, the problem continues, frequently during change of temperature between seasons. I have small children, and am often driving locations where small children toddle about (daycare, parks, etc). Losing the rear view camera means I have no rearward visibility to see a small child behind this tall truck. If it fails in one of these locations I return the vehicle to park, get out, and slam the tailgate. I hope others who own these trucks take the time to do the same. This is a known problem identified on youtube and many message boards / forums. After the dealer repairs, when the problem occurred again I contacted chrysler cares and questioned if there was a recall or technical service bulletin related to the issue. I was told 'no'. I asked if some type of internal ticket or work order for engineering to investigate could be created and was told only dealerships could initiate investigations. |
| Category | Engine, Steering |
| Date | Mar 13, 2023 |
| State | NY |
| Description | The contact owns a 2019 dodge ram. The contact stated that while driving at an undisclosed speed, he heard an abnormal sound at the hood of the vehicle. The contact then stated that the vehicle started to overheat and stalled. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the thermostat and the oil pump and camshaft needed to be replaced. The vehicle was not repaired. The vehicle was taken back to the dealer where it was diagnosed that the engine head block needed to be replaced. The vehicle was not repaired. The contact then stated that while making wide turns, the steering wheel became difficult to maneuver and failed to return to a straight position. No warning lights were illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The manufacturer was notified of the failure however not assistance was provided. The failure mileage was approximately 25,000. |
| Category | Exterior Lighting |
| Date | Mar 13, 2023 |
| State | FL |
| Description | The connector for the trailer is located in a location that in the wrong place, the cable from all rvs and trailers is located at the left side of the hitch, so in order to attach the cable you need to stretch the cable and got loose when you turn, you need to get out and reconnect. Since the cable got disconnected the emergency brake of the camper got activated and after that things go to the wrong way, some tires explode for overheating, in other cases the trailer just got loose. |
| Category | Unknown Or Other |
| Date | Mar 09, 2023 |
| State | FL |
| Description | I'm not sure this isint a recall I bought this truck a few months ago with no warranty or exsteded warranty it has come to my attention when I start the truck I have a ticking sound now it's a sound of exaust escaping from exaust manifolds I know this cant be good with carbon monoxide escaping into the cab I went to dealership were I bought truck to no satisfaction I was told by chrysler they would share expense when I went to dealership I was told I needed to pay before they would tell me what was wrong bit being a retired auto mechanic I knew what I was talking about with it being a safty issue so if there is any help for the many ram owners this problem goes back to 90s and still l going on thank you |
| Category | Electrical System |
| Date | Mar 08, 2023 |
| State | CA |
| Description | Vehicle will not respond to keys and intermittently will start and drive then die in the middle of the road. Waring lights turn on then go off. Truck will be fine for a few days then fail to start and completely drain the battery. Water is entering the vehicle cause moisture and mold on the carpet and possible cause of the electrical problems. When truck is off radio will turn on and off and dome lights flash |
| Category | Structure:body:tailgate |
| Date | Mar 08, 2023 |
| State | UT |
| Description | The contact owns a 2019 ram 1500. The contact stated that the tailgate opened unintendedly while driving. There was no warning light illuminated. The contact stated that the failure occurred intermittently. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under nhtsa campaign number: 22v904000 (structure) since the vin was not included. The failure mileage was approximately 6,500. |
| Category | Electrical System |
| Date | Mar 06, 2023 |
| State | IN |
| Description | Dead battery. Something in the electrical system is draining the battery. I replaced the battery approximately 2 months ago. |
| Category | Steering |
| Date | Mar 06, 2023 |
| State | CA |
| Description | The contact owns a 2019 ram 1500. The contact stated while driving approximately 40 mph, the vehicle experienced a loss of power steering with the power steering warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the power steering pump needed to be replaced. The vin was not included in nhtsa campaign number: 19v812000 (steering). The vehicle remained at the dealer awaiting the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 22,000. |
| Category | Steering |
| Date | Mar 06, 2023 |
| State | TX |
| Description | The contact owns a 2019 ram 1500. The contact stated while driving approximately 20 mph, the power steering failed to operate as needed. The contact stated that the vehicle nearly crashed into the curb. The contact had pulled over, placed the vehicle in park(p), turned off, and restarted the vehicle and the power steering functionality returned. The contact stated that a "red steering wheel" warning light was illuminated. The contact stated that the failure had become constant. The contact had taken the vehicle to a local dealer, but the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 47,000. |
| Category | Air Bags, Structure:body, Unknown Or Other |
| Date | Mar 04, 2023 |
| State | NJ |
| Description | My name is [xxx]. I purchased a 2019 ram limited about three months ago. I noticed every time it rains. The rear of my roof has water stains. And my rear window leaks water. I have pictures and videos to show proof. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Electrical System, Power Train |
| Date | Mar 04, 2023 |
| State | MI |
| Description | Code p0850 for the tcm. Transmission would not go in park it happened 3 times on 3/3/2023 and 2 time 3/4/2023 truck would not shutoff due to the issue engine light came on and remains on. Had to set emergency brake so truck wouldn't roll and jump start the following morning because ignition had to stay on after seeing a chunk of snow fall off the transmission about 18"x10"and 6"thick it now shifts to park engine light remains |
| Category | Electrical System, Power Train |
| Date | Feb 28, 2023 |
| State | FL |
| Description | While driving vehicle comes out of drive and into neutral. The driver has to stop and cycle transmission into park and then back into drive leaving the vehicle in the middle of an intersection with heavy traffic. No warnings or messages pre or post event. Dodge dealership has ran a scan and also drove to recreate and was unsuccessful. There is many people experiencing this issue. Just google it. This will eventually kill someone. |
| Category | Unknown Or Other |
| Date | Feb 22, 2023 |
| State | MD |
| Description | Deteriorating dash, bubbling and peeling apart. Manufacturing defect with adhesive materials not holding leather to surface. |
| Category | Power Train |
| Date | Feb 21, 2023 |
| State | PA |
| Description | I was at a stop sign and when I attempted to cross the intersection my truck started to go but seemed like it lost all power and a warning message popped up on the dash stating to "place truck in park than in gear" after that everything went back to normal, I also had the same thing happened in january. I brought my truck to the dealer and they found and installed a software update that was related to my concerns. |
| Category | Electrical System, Engine, Steering |
| Date | Feb 19, 2023 |
| State | MN |
| Description | On jan 2nd 2023 I just left the grocery store with my youngest daughter and heading home. While on the freeway my 2019 ram 1500 laramie stopped accelerating even with my foot on the gas and my head lights shut off and dash lights were flickering and I lost complete power while making it to the next exit barely able to turn the wheel since no power steering was available and we made it about half way up the ramp and stalled completely. Yes I said up the off ramp and check the date it was snowing! With my child in the truck. No power, no hazard lights nothing to keep us from getting hit. I was able to get it jumped went bought a agm battery and by the time I drove back home which is about 2 miles the new battery was dead. Bring it to the dealership after checking (voltages and that the battery can be and hold charge my obd read only power drain with the battery and engine dash lights illuminated. Can charge the battery and I would get about 45-60 min of driving because the battery wasn't being charged). I tell them it's the exact description of campaign (v87) 1. System unable to charge battery. 2. Losing power to everything. (which could have killed us). 3. Only the battery and engine lights are illuminated. This point to the mgu not working properly. However dealer ship told me it's not even close to that so I excuse them and asked them to repeat that and they said it was the 48v battery that went bad while quoting me ,700. 00 for the repair indicating it was out of warranty. With the age of these batteries die this soon on the e-torque systems that means everyone will be spending an average of ,000-,000 extra on the 48v battery you need to do whats right and have this recalled immediately before someone has to die or worse a child dies. |
| Category | Engine, Suspension |
| Date | Feb 19, 2023 |
| State | OH |
| Description | 2019 ram 1500 bighorn 5. 7 slowed down truck started shaking really bad , throttle actuator mass airflow, stability control come on. Tried to start it quit and tried again engine started to turn over and stopped no lights nothing local shop said cylinder #8 gone engine locked needs engine 76,844 miles not under warranty had 2 other rams up to almost 150k no problems |
| Category | Engine, Fuel System, Diesel |
| Date | Feb 17, 2023 |
| State | CA |
| Description | The contact's husband owns a 2019 ram 1500. The contact received notification of the nhtsa campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was not notified of the issue. The contact stated that the check engine warning light was illuminated. The failure mileage was unknown. Vin tool confirms parts not available. |
| Category | Air Bags, Structure:body, Unknown Or Other |
| Date | Feb 16, 2023 |
| State | OK |
| Description | Back glass has crack in frame around sliding glass window. Water is leaking into the truck from crack and causing back seat, carpet, ceiling liner and airbags in the ceiling liner to get wet. |
| Category | Power Train |
| Date | Feb 16, 2023 |
| State | TX |
| Description | The driver side exhaust manifold is leaking. I have had the passenger side replaced already. That issue occurred around 55,000 miles on my ram. I am at 80,000 miles now with the driver's side having the same issue. I believe it is a bolt. I can smell exhaust and think this could cause a fire if not corrected. Along with the fire issue, I have noticed a decrease in gas mileage and believe to be experiencing lag or loss of power at times. |
| Category | Steering |
| Date | Feb 16, 2023 |
| State | AL |
| Description | The contact owns a 2019 ram 1500. The contact stated while driving 65 mph, the steering wheel became difficult to turn. The contact stated that the power steering failure warning light was illuminated. The contact took the vehicle to the local dealer, but the mechanic was unable to duplicate the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with nhtsa campaign number: 19v812000 (steering) however, the vin was not included. The manufacturer had not been informed of the failure. The failure mileage was 24,129. |
| Category | Visibility/wiper |
| Date | Feb 16, 2023 |
| State | PA |
| Description | Rear window has a defective frame that cracks. These cracks allow water into the cabin of the truck where electrical components are located. |
| Category | Electrical System |
| Date | Feb 13, 2023 |
| State | FL |
| Description | When I went to go home at the end of the day on friday, 2/3 around 6 pm the car would not start. I had to call someone to come & give me a jump start. I drove by the auto repair shop in the way home to have them check the battery, they couldn't tell me what was wrong only that the battery was low. On the way home I was turning left when everything started blinking and warning lights came on then everything died completely in the middle of the intersection. No lights, no power to anything. I had to wait 2 hours sitting in the middle of the intersection on a very dark night and almost got hit multiple times. The mechanics at the dealership working on the weekend couldn't figure out what was wrong so I had to wait until monday, had to pay for a rental for the weekend. On monday the mechanic was able to find a bulletin for the battery/generator system about a software update that needed to be done. Apparently since there wasn't a recall or complaint about the issue, it was not sent out as a required maintenance issue. This is absolutely crazy to me because it could have been a lot worse if I had been in a different situation when it stopped working. I have filled a complaint with ram hoping it will go out to other truck owners so they don't find themselves in the same situation. The truck worked fine for a couple of days but when I went to leave the house yesterday, 2/12, sunday, it clicked but wouldn't turn over. |
| Category | Engine |
| Date | Feb 13, 2023 |
| State | NM |
| Description | Getting coolant/antifreeze smell coming from the engine compartment inside the truck. Happens when heater is turned on. |
| Category | Latches/locks/linkages:tailgate:latch |
| Date | Feb 13, 2023 |
| State | MI |
| Description | The contact owns a 2019 ram 1500. The contact stated that the tailgate inadvertently opened without warning. The contact also stated that on a separate occasion, the tailgate failed to open as designed. The vehicle was taken to the dealer where it was diagnosed that the tailgate switch in the handle failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the nhtsa hotline for assistance. The failure mileage was approximately 85,000. |
| Category | Unknown Or Other |
| Date | Feb 13, 2023 |
| State | ME |
| Description | There frame around the rear sliding window is cracked in two places. Water appears to be getting into the vehicle through the cracks. I've brought this to the local dealer's attntion and they stated that even though it was a common issue, there is no recall yet for this. The headliner in the vehicle also shows water stains near the area where the cracks are. |
| Category | Electrical System, Fuel/propulsion System, Unknown Or Other |
| Date | Feb 11, 2023 |
| State | PA |
| Description | Rear window seal is leaking which cracked the window frame allowing water to enter behind rear seat leaking onto the wireless control module making it in operable. The vehicle would not start. This will become a safety issue when driving down the highway/local areas and you loose the module it shuts down the car no power at all. Power steering goes down breaks become more difficult to push. Chrysler knows about the leak but will not do anything. The suggested repair is to replace the rear window at 00. 00 and the wireless control module. My vehicle had 26k miles on it and warranty ran out. I do have an extended warranty but because the rear window was leaking the wireless control module is not covered. |
| Category | Electrical System, Power Train |
| Date | Feb 10, 2023 |
| State | IL |
| Description | The vehicle lost power, and all of the service lights on the dashboard started lighting up, wipers turned on and off by themselves, headlights turned on and off. Most of the messages stated that service was required on awd, shifter, parking assist, power steering, brakes... Etc. The truck wasn't picking up speed and started shaking. At some point, I felt like the brakes were not responding. I was 2 minutes away from home, so I drove home and parked it. I found a few other 5th generation ram owners online with the same issue. However, I just hit 40k miles on the car, and the basic warranty only covers until 30k miles. If this is a common problem, why isn't there a recall to fix the problem before someone crashes their truck, hurt themselves, or hurt someone else. This only adds to the water leaking from the back window problem. |
| Category | Engine |
| Date | Feb 08, 2023 |
| State | LA |
| Description | Exhaust manifold bolts broken causing exhaust leak and engine tick. |
| Category | Unknown Or Other |
| Date | Feb 07, 2023 |
| State | IL |
| Description | The ram app does not delete your car if you sell it. Which allows the previous owner to control the car by the app even though they do not own it anymore. The functions they can controled are starting the car, unlocking/locking the car and track it's location. The ability of this functionality could create dangerous situations. What if a previous owner mistakenly starts the new owners car and it is in a garage. |
| Category | Electrical System, Fuel/propulsion System, Steering |
| Date | Feb 03, 2023 |
| State | LA |
| Description | We bought this truck used around september of last year and it took a couple of months to start having issues. First, when we would turn the truck on and it would crank, we would hear an occasional knock in the rear end. Like something being reemed out. Recently, one two separate occasions, two separate days, we were going to town and all of a sudden the a/c stopped working and extremely hot air started blowing through the vents and we couldn't turn it off or anything. The knobs to turn off the ac didn't turn it off. The only solution was to pull over on the side of the road and kill the truck and then crank it again. I can only imagine if someone else has this truck and a baby or even elderly was sitting in the vehicle and it changed over like this, it would've suffocated them within minutes, the heat was hotter than heat on a vehicle ever thought about being. Also, our backup camera has had moisture in it after a rain and throws up green lines across the screen. It also has had electrical issues, the radio and whole display will sometimes cut off when the brake pedal is pressed. The radio sometimes cuts off on its own or won't turn off when the button is pushed and sometimes this causes distraction to the driver. There has been a rattle in the steering wheel since we have gotten it. Of course, we have taken it to the dealer from where we bought it because we paid for an extended warranty but they can never find an issue because it doesn't do it while in their presence, even though we have pictures of the malfunction. Also, recently we have noticed that the truck doesn't want to take the gas. It will click off the gas probably 3 or 4 times before we can get the truck filled. |
| Category | Engine, Power Train |
| Date | Feb 03, 2023 |
| State | TN |
| Description | I have already had one mainfold bolt replaced by the dealer 8/6/21 before warranty expired and now I have another defective manifold bolt causing yet another exhaust leak. My vehicle has just over 72000 miles and this is a know issue with ram and they need to take care of these issues. |
| Category | Electrical System, Engine, Power Train |
| Date | Feb 02, 2023 |
| State | CA |
| Description | Vehicle lost power while driving and received an error message stating please shift truck into to park to get to desired gear. Had to turn vehicle off while in traffic to get it moving again. |
| Category | Electrical System, Unknown Or Other |
| Date | Feb 01, 2023 |
| State | PA |
| Description | the issue is that as a result of faulty factory installation of the rear window and the resulting issues it caused that were beyond my control, I had to pay 00 that the manufacturer will not cover. The truck rear window was installed improperly causing a slight leak that was not detectable unless the rear seats were removed. At the same time the third brake light gasket was also leaking, and these leaks were not detectable by any normal means. The result of the leaks was that the rf unit that allows all of the key fobs and the main start button to function was damaged thus rendering the truck unusable. Manufacturing defects like this could have caused my truck to fail while driving it and could have been a huge safety issue. Luckily that did not happen to me. The manufacturer should be held accountable for these types of production failures. |
| Category | Electrical System |
| Date | Jan 29, 2023 |
| State | NY |
| Description | Instrument cluster turned off and on continuously. Will still not work. |
| Category | Electrical System, Power Train |
| Date | Jan 28, 2023 |
| State | MN |
| Description | 74,000 miles: I left a parking lot the transmission wouldn't shift, check engine light came on, I pulled over, shift knob went to park on its own. I shut off the engine, waited, restarted, shifted to drive, same thing, I repeated the same process. This happened a total of 3 times. 4th attempt I was able to drive normally. I have constantly had issues with the shift know not recognizing park. I have contacted my dealer and I'm told that I'm opening the door to soon. Bring it in when it's acting up, we have never head of this, the list goes on. I have also been driving to work and the engine light has come on, I got to a stop light, stopped, shift know went to park. I couldn't move the shift selector. Shut off the engine, waited about 15 seconds while drivers are blowing there horns, drivers in the other lane are driving by. Restart the engine, I still couldn't move the shift selector. Repeat. Then I could drive again. No check engine light. Once again contacted the dealer, I was told that unless it has an active check engine light they cant do anything. At some this vehicle will leave me stranded. |
| Category | Steering |
| Date | Jan 27, 2023 |
| State | FL |
| Description | The power steering went out during a left turn and as I parked I couldn't turn the truck off with the push start I had to disconnect both battery terminals in order to shut the truck off with the push start the power steering light has continuously been on and flashes on the display whenever you make a turn according to the manufacturers books provide it with the truck it says that if you shut the truck off it will reset when you restart that has not happened spoke with the dodge dealer and since there's no recall he advised me that I would have to bring it in for diagnostics and have it repaired myself |
| Category | Electrical System, Engine |
| Date | Jan 25, 2023 |
| State | CA |
| Description | Water intrusion through the back window seal causing damage to the module causing truck to shut down and stop working. Was informed by the dealer on 01/25/23 that that was the issue. Truck initially didn't open with key fob opened manually with key and the alarm went off was able to start it but wouldn't shut off so I had to disconnect the battery then after tht it wouldn't start at all had to have it towed to the dealership it happened right after heavy rain for 3 days. |
| Category | Power Train |
| Date | Jan 25, 2023 |
| State | CA |
| Description | 2019 ram 1500 continually shifts into park while the vehicle is moving. The problem occurs when slowing and the ram attempts to downshift. The shift occurs when the vehicle speed is slowing below 25 mph. I have had the vehicle serviced for this issue and the dealer cannot solve the issue but “upgraded “ my software for 0 with no resolution. The dealer is now saying they can't help me as they don't know what the issue is and their transmission expert isn't available. I have almost been involved in over dozen accidents due to this happening. When slowing or coming to a stop at an intersection or in heavy traffic, when the vehicle malfunctions I either have to quickly shift the electronic knob to park and then back into gear. If that doesn't work, I have to stop the vehicle completely then shift into park and then drive. In 4 separate instances I was performing a left turn against oncoming traffic and the vehicle shifted into park came to a stop while crossing in front of other vehicles. This issue started to occur last year, would stop happening, start again, and recently occurs daily. Video of the issue is available. |
| Category | Structure:body |
| Date | Jan 25, 2023 |
| State | OH |
| Description | Rear window, third brake light & sxm antenna all leak into the cab.. Not covered under warranty. All ram trucks have this issue. Should be recalled |
| Category | Steering |
| Date | Jan 24, 2023 |
| State | NY |
| Description | The contact's daughter owns a 2019 ram 1500. The contact stated that on multiple occasions while his daughter was driving at various speeds, the steering wheel intermittently failed after 30-40 seconds and became difficult to maneuver. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the low voltage battery needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was not re-repaired. The manufacturer was notified of the failure and the contact was awaiting a call back. The failure mileage was 19,318. |
| Category | Engine |
| Date | Jan 23, 2023 |
| State | TN |
| Description | I have had to have the exhaust manifold replaced on both the driver side and passenger side of the dealer. From talking to the dealer this is a common occurrence from the factory where the manifold warps and cracks breaking bolts off in the block and causing exhaust leaks and noise. Both of these occured with less than 72000 miles on the truck and within a month of each other. The safety concern is the resulting exhaust leak that could occur in the cabin of the vehicle and could harm those inside. |
| Category | Steering |
| Date | Jan 23, 2023 |
| State | VA |
| Description | Since 9,000 my steering gets stuck my truck now has 60k miles and the steering feels loose and still gets stuck in certain conditions. |
| Category | Structure:body |
| Date | Jan 18, 2023 |
| State | PA |
| Description | The back window is leaking water. Possibly from 3rd brake light or the back window seal. Dealership said factory warranty has expired but have extended warranty on it. They won't cover the replacement window seal because they deemed it has routine maintenance. Back seat and floor are soaked. Truck is 4 years old. They want me to pay for all the repairs. From my understanding this year and model of truck had numerous complaints about this issue for years. |
| Category | Engine, Seats |
| Date | Jan 17, 2023 |
| State | FL |
| Description | Seat are stitching are coming off vehicle. Reddit and a lot of ram groups have state concern do this. Manifold bolts break ad tend to melt because of truck heat. |
| Category | Structure:body:tailgate |
| Date | Jan 17, 2023 |
| State | MN |
| Description | The contact owns a 2019 ram 1500. The contact stated that while driving at various speeds, the tailgate fell without warning or driver input. The contact took the vehicle to the dealer however, the mechanic was unable to identify the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vin was not included in nhtsa campaign number: 22v904000 (structure). The approximate failure mileage was 50,000. |
| Category | Electrical System, Steering |
| Date | Jan 12, 2023 |
| State | AR |
| Description | Bought 2019 ram used in march 2020, had 22,500 miles. One morning the radio display began flickering and jumping around to different screens or settings as if someone was controlling it or logged into the control unit. This happened a few times. I videoed some of this going on with my phone. Then called the dealer. They said they would need it to happen while at the shop to determine the problem. Of course it stopped before I made it to the dealer. Dealer looked into it but could not determine an issue or problem. However it appeared to be fixed after that visit. There have be occasions that I've had problems starting the truck. It's almost as if the truck does not sync with key. After removing key, open and shut door or flipping key over, turn key it cranks. January 10, while at work, everything was working fine on truck that morning. After driving 2. 5 hrs, I stopped and got out of truck for 5 minutes. Once back at truck, cranked it and began driving off the power steering failed to work. Popped the hood, examined to see if I could find problem but no luck. Carried truck to local mechanic jan 11. They saw several codes but wasn't sure of problem. So he cleared all codes and rechecked. Couldn't find quick easy fix. Then I made appointment with dealer. Dealer said the steering rack and pinion needs replaced but there isn't a recall on my truck. However I'm seeing a lot of articles about this same issue with 2019 ram. Also have a co-worker with a ram that experiences the same odd electrical issues on his ram. Would like some help to connect the ongoing problems with ram electrical problems and fix it for all ram owners. Have videos of radio issues while it's jumping around but I could not upload in section below. It only allows photos. |
| Category | Fuel/propulsion System |
| Date | Jan 12, 2023 |
| State | MI |
| Description | Engine stopped running while driving on an active road due to fuel pump failures (only 26,000 miles). Truck will not start any longer and fuel pumps are on national back order. |
| Category | Air Bags, Unknown Or Other |
| Date | Jan 10, 2023 |
| State | CA |
| Description | The vehicle's rear window started leaking with normal rain. Airbags are present in the area and are prone to getting get. This can be a hazard in case of an accident. |
| Category | Electrical System, Engine, Power Train |
| Date | Jan 10, 2023 |
| State | VA |
| Description | Vehicle powertrain, engine, and electrical systems, including brake, power steering, and dashboard systems completely shut down (were completely 'black'/off) on three separate occasions - two of which occurred while operating the vehicle. The first occurred while driving on a public/local road in early dec 2022. Although all systems lost power and were unresponsive, I was able to coast the vehicle to the shoulder without impacting moving vehicles or fixed objects. The vehicle was towed to a ram service provider where the issue was investigated for approximately 10-days. The reason for mechanical failure could not be determined, however, they replaced the battery and key fob as precautionary measures - partially at my cost. The basic warrantee expired approximately 3,000 miles before servicing, however the powertrain warrantee is still valid. The second instance was today, 1/10/23, when I parked the car. The shutdown occurred while stationary and in 'park'. After leaving the vehicle for about 30 minutes, it started again without explanation. I reported the incident to the ram service provider and began to drive it to the service provider. Upon arrival, it was suggested that I return on monday, january 23 for the issue to be investigated on the 24th. While driving to my home today, 1/10/23, the vehicle lost all power and was nearly completely unresponsive. I was operating the vehicle at speeds in excess of 65mph on a 6-lane divided highway with minimal shoulder. Again, I was able to coast the vehicle to the narrow shoulder where it was eventually towed from and to the ram service provider where the issue remains under investigation. The photos, taken today, 1/10/23, show the location where I was able to park the vehicle from the highway and the narrowness of the shoulder, and the tachometer and speedometer which show the speedometer and tachometer 'frozen' and still displaying rpms/speed from before the shutdown. Notice no warning lights appeared. |
| Category | Steering |
| Date | Jan 10, 2023 |
| State | NC |
| Description | The power steering light came on, then the steering wheel began to move in a short abruption manner. Afterwards it was difficult to turn while driving and impossible while in park or at a stop. Vehicle was built in oct 17, 2018 which there was a recall on other trucks but not this one. Once I went to the dealership and was informed that in fact it was not on the recall, I left. On the way home the steering wheel began the abrupt movement again while I was driving, I lost control of the vehicle for about 5-10 seconds swerving all over the road putting myself and everyone around me at risk. Once I gained full control it went back to normal, steering wheel had full range of motion with no needed of excessive force. “lost communication with power steering control module "a"-†was what was presented as the issue at the dealership. |
| Category | Electrical System, Unknown Or Other |
| Date | Jan 09, 2023 |
| State | CA |
| Description | To whom it may concern, it is of extreme concern the interior moisture issue my vehicle is experiencing. My vehicle has been to chrysler dodge jeep and ram in valencia, california twice, for inspections, for reoccurring moisture inside the vehicle. On two separate inspections, on two separate dates, the investigation revealed no moisture issues present. Unfortunately, this week after a moderate rain storm, I discovered that all the interior electronics were dead inside the vehicle, although the exterior power was working on the exterior. Additionally, I discovered several heavy moisture areas within the interior cabin, which was described to me by service personnel, as being common. Finally, I also discovered upon closing the left rear door that there was moderate water draining out of the door, and or possible frame of the vehicle. |
| Category | Power Train |
| Date | Jan 09, 2023 |
| State | GA |
| Description | The contact owns a 2019 ram 1500. The contact stated while making a turn from a complete stop, he heard abnormal grinding sounds coming from the rear of the vehicle. The contact stated that the failure had been reoccurring while driving. The contact stated upon taking the vehicle to the local dealer for an oil change, the dealer informed the contact that the rear axle was leaking fluid. The vehicle was then taken to an independent mechanic where it was diagnosed that the rear driveshaft needed to be replaced. The contact related the failure to nhtsa campaign numbers: 18v556000 (power train) and 19v324000 (power train); however, the vin was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,500. |
| Category | Unknown Or Other |
| Date | Jan 09, 2023 |
| State | LA |
| Description | Rear back window leaking,causing water to fill floor boards with water. Noticed over time mold in areas of the truck. Cleaned, fca said no recall for this problem. Many 2019-2020 trucks like mine. Have this issue rear cabin brake light leaks,cabin vent leaks and rear back window leaks. Just passing this information on. |
| Category | Electrical System |
| Date | Jan 04, 2023 |
| State | IN |
| Description | My instrument cluster malfunctioned and has been repaired by an authorized ram dealer. My safety was at risk because my cluster at times would not illuminate. The dealer confirmed the instrument cluster malfunctioned and the entire cluster was replaced. While driving, the instrument cluster would not fully illuminate or display warnings, and at times power steering temporarily unavailable. The instrument cluster drained my battery and caused permanent damage to it. The vehicle would not start on its own. The vehicle has only been inspected by the dealer, and chrysler is in possession of the faulty instrument cluster. This issue is similar with other service bulletins related to ram's poor quality control of their instrument clusters. No recall has been issued for my specific vehicle though it was clearly a manufacturer defect. It should be recalled and my repair cost refunded due to this being a safety issue. |
| Category | Engine, Steering |
| Date | Jan 03, 2023 |
| State | CA |
| Description | The contact owns a 2019 ram 1500. The contact stated that the vehicle intermittently failed to start. Additionally, the steering wheel made an abnormal sound while driving. The vehicle was towed to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. |
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking, Structure:body |
| Date | Jan 02, 2023 |
| State | SC |
| Description | The truck has problems with electrical on and off. Today because driver assistance sensors did not work I got into a wreck. |
| Category | Fuel/propulsion System |
| Date | Jan 02, 2023 |
| State | NC |
| Description | While under warranty brought my vehicle to the dealer because I could not pump gas. The pump would continue to click off while fueling. Dealer told me that it may be the gas station that I'm going to and that they could not replicate the problem. Fast forward 6 months, the vehicle is now out of warranty and the problem has continued to the point where I can't put any fuel in. Brought it to another dealer and they said I need a new fuel pump and a new fuel tank at at cost of 00. This should have been covered under the warranty but the first dealer was less than honest. I'm sure they knew what the issue was since there are numerous complaints similar to mine on this site. Nhtsa should investigate and/or open a recall because ram won't. This fuel issue isn't just related to the 2019 1500 but other years as well. Consumers are paying for repairs that ram should be covering through the recall. |
| Category | Steering |
| Date | Jan 02, 2023 |
| State | WA |
| Description | My power steering is not functioning properly. I have to let my truck warm up for an extended amount of time otherwise it doesn't function. There is a malfunction indicator light that comes in and tells me the power steering needs serviced. Sometimes, even after 30 minutes of warming up, it still doesn't work. I have had it cut out and stop working while I'm driving and been forced to drive it without the power steering working. There is no indication when it will cut on or shut off. It has abruptly started working in the middle of driving and nearly caused me to be in several accidents and almost caused me to run off the road twice. This is a known issue by the manufacturer for the same year, make and model as mine, but for some reason I'm told my vehicle is not included in the recall. This is the only vehicle my family has at the moment and this is dangerous and scary. My vehicle should be included in the recall. I cannot afford this repair on my own right now. |
| Category | Electrical System, Unknown Or Other |
| Date | Jan 01, 2023 |
| State | NC |
| Description | 2019 ram 1500 limited with 48,000 miles the rear window started leaking badly. The rear seat back and hybrid battery pack get wet whenever it rains. On 12/23/2022 had truck inspected by safe lite glass shop in wilmington nc. Confirmed the rear plastic window frame cracked causing the leak. Estimate to fix 00. 00 on 12/28. 2022 went to hendricks ram in wilmington nc to have truck inspected. Service advisor [xxx] confirmed the rear window plastic frame cracked and leaking. He advised the ram refuses to pay for the design defect. Estimate 35. 00. See attached estimate. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Unknown Or Other |
| Date | Jan 01, 2023 |
| State | CA |
| Description | The rear window frame has cracked with under 33,000 miles on the truck. The crack occurred prior to my purchase of the vehicle. The crack has allowed water to enter the rear of the vehicle and potentially damage/interfere with various electronic systems and cause odors/mold. This water intrusions has caused some of these vehicles to no longer operate. The vehicle is available for inspection. It has not been inspected by a dealership to my knowledge (recently purchased used). This issue has not activated any sort of warning lights and was discovered luckily by accident, so I have been able to take some action to attempt to mitigate this issue. These mitigation steps are in no way permanent solutions for this issue. |
| Category | Structure:body |
| Date | Dec 27, 2022 |
| State | TX |
| Description | My sunroof exploded and sprayed shards of glass all over the inside of of the truck and passengers. |
| Category | Visibility/wiper |
| Date | Dec 27, 2022 |
| State | OH |
| Description | 2 issues to go over: 1.) the rear defroster. My defroster has failed on me twice. First time I had it repaired, second time they were going to charge me the same amount for the same failure. I had it repaired by my local auto shop, so it has not been touched by a manufacturer technitian. No warning to it at all. I only noticed it once I had ice covering my rear window and could not defrost, elimitating any center rear view completetly. 2.) the main issue is the side view mirrors. They are automatic mirrors with a button on the interior to open and close them. From what the dealership has told me is they use plastic gears to control the mirror operation. And they tend to get stripped out, this happens so often that there is a 6 month backorder on these parts. The safety issue arrises when I am driving down the road at either highway speeds or if there are large wind gusts, my side view mirror will close on me, because those gears holding the mirror in place has stripped so it just closes due to wind pressure. I have to stop the car, get our and reposition the mirror or else I have no visibility from the side view mirror that closes. This is a massive safety risk as I am unable to see to the left or right of me if my mirror collapses shut. And the fact that this happens to so many vehicle that I cant get the parts to fix it for at least six months in unnacceptable. |
| Category | Fuel/propulsion System, Vehicle Speed Control, Visibility/wiper |
| Date | Dec 23, 2022 |
| State | GA |
| Description | Our defrost system on windshield is only working on one side. First things first, the vin number and the picture listed does not match our vehicle so I will be calling the the safety line to get it fixed. When googling the dodge recalls. It popped up as a recall but I guess it's not on our vin number dodge yet? Then the truck automatically started smelling like antifreeze. When driving it sometimes loses power to the gas pedal and starts to slow down! The back windshield started leaking the same day as the defrost malfunction. There is no dash signal when there's low air in tires….. And depending on speed of the dodge started making like dying whale moaning sounds. When turning the truck off, it stops for a minute, but then it starts again. This truck only has 50,000 miles on it and it should not be tearing up this quick as it is. When pushing the push start on and off, it always goes into a cc mode instead of turning off last but not least the gas tank is malfunctioning when you put the gas pump into the tank I think the gas is leaking out and you have to constantly reset the gas pump handle. Also, the tailgate is getting stuck and you cannot open it. I'm afraid it's going to come open when driving. Thank you for your time. Hope to speak with you soon. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Fuel/propulsion System |
| Date | Dec 22, 2022 |
| State | LA |
| Description | When refueling, the fuel vapor recovery system causes the gas pump to shut off after only a couple seconds of pumping fuel. This happens continually while attempting to refuel. It takes 20-25 minutes to refill the tank. The dealership says they have to replace the whole fuel tank to fix this issue at a cost of over |
| Category | Unknown Or Other |
| Date | Dec 22, 2022 |
| State | VA |
| Description | The plastic cover for the fuel line and power cables on the underbelly of the vehicle came loose and drags down the road, exposing the fuel lines in the power connections. The clips that hold the cover in place to prevent the lines from getting struck by road debris failed. Could cause failure to fuel system and other components. |
| Category | Steering |
| Date | Dec 21, 2022 |
| State | TX |
| Description | Experience: ongoing issue and reproducible each time driving. Notice "stuck" feeling in steering at speeds over 45mph. "stuck" feeling consistently reproduced while at highway speeds making left bend, left lane change, or slight left turn. Problem consistently occurs between 10 and 11 o'clock angle. Problem occurs occasionally with right bends, lane changes, and turns. Problem was experienced immediately at purchase of the vehicle (34k miles) but not fixed until 47k miles. Safety concern: problem occurs at high speeds and jerking the steering wheel to correct for the "stick" could lead to overcorrection or slippage, especially in poor weather conditions. Unsafe in dense traffic. Dealer: dealer identified the issue with the rack and pinion. Dealer said "found rack to have internal fault replaced and set toe cn". Dealer mentioned there was an electrical short in the rack and pinion causing the "stick". Inspection: no inspection made by anyone other than the dealership. |
| Category | Fuel/propulsion System |
| Date | Dec 15, 2022 |
| State | OH |
| Description | Purchased a 2019 ram 1500 used, with 43k miles earlier this year. Twice, the trucks computer, and fuel gage said I had more then a quarter tank let in fuel. Twice, I have run completely out of gas, stalling the truck, and left no way to accelerate. Almost causing an accident. |
| Category | Unknown Or Other |
| Date | Dec 15, 2022 |
| State | FL |
| Description | I have a 2019 ram four-door with approx. 44k miles. I bought it brand new and have never been in an accident. I was coming to a stop light that turned green as I approached so I was slowing down, but when I accelerated, the truck dings at me, gives me the error code "shift to p then desired gear" and shifts itself into neutral. I had to come to a stop, then put it back into drive and continue driving. |
| Category | Latches/locks/linkages:tailgate:latch |
| Date | Dec 14, 2022 |
| State | FL |
| Description | The contact owns a 2019 ram 1500. The vehicle's tailgate failed to open and close correctly. The contact had taken the vehicle to the dealer who did not find the cause of the failure. The dealer advised that they close the tailgate more aggressively. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 37,255. |
| Category | Visibility:defroster/defogger/hvac System:rear Window |
| Date | Dec 14, 2022 |
| State | NC |
| Description | The contact owns a 2019 ram 1500. The contact stated that after the vehicle was started, all the windows were wet. The contact then stated that while attempting to turn on the defogger, there was a ticking sound. The contact stated that she noticed water was leaking on the inside of the rear window. As a result, the condensation caused the rear seats to remain wet. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was advised to call the nhtsa hotline for assistance. The failure mileage was approximately 42,000. |
| Category | Fuel/propulsion System |
| Date | Dec 08, 2022 |
| State | NY |
| Description | 2019 ram classic problem filling gas tank |
| Category | Power Train, Steering |
| Date | Dec 08, 2022 |
| State | KY |
| Description | The contact owns a 2019 ram 1500. The contact stated while driving 80 mph, a flashing warning light appeared on the instrument panel and the vehicle lost power steering functionality. The vehicle was restarted, and the power steering functionality returned. The contact then stated while driving 20 mph, several unknown warning lights appeared on the instrument panel and the vehicle stalled. The contact waited 5 minutes before restarting the vehicle. The contact stated that the check engine warning light remained illuminated, and the gear shifter failed to move out of park(p). The contact waited for several minutes and was able to drive the vehicle; however, the vehicle lost power steering functionality again. Upon investigation, the contact discovered nhtsa campaign number: 19v020000 (steering). The dealer and the manufacturer were notified of the failure, and both confirmed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was unknown. |
| Category | Steering |
| Date | Dec 06, 2022 |
| State | FL |
| Description | While driving, the truck lost power steering and the eps light came on. |
| Category | Fuel/propulsion System |
| Date | Dec 03, 2022 |
| State | WI |
| Description | Difficulties fueling vehicle. Gas pump consistently shuts off after a few (2-3) seconds of pumping gas. Bought vehicle used, have filled up 3 times in 1 month and have had issues with 2 of the full ups. |
| Category | Steering |
| Date | Dec 03, 2022 |
| State | PA |
| Description | When driving the truck at times the steering sticks to the left when making a left turn. The steering sticks around the 9-11 o'clock position on the steering wheel and will not return to center unless you turn the wheel yourself. You can feel the sticking when you bump the wheel toward 12 o'clock to return to center. It is definitely a safety issue and makes me extremely nervous while it is occurring. What if it will not allow me to correct the turning at some point it will cause an accident. I've had it at the garage and they said they could not reproduce the sticking when they were driving it. It does not occur at all times typically only happens after driving the truck for a little while >30 minutes or so. I purchased the truck in april 2022 and it has been occurring off and on since. |
| Category | Air Bags, Engine |
| Date | Dec 01, 2022 |
| State | CT |
| Description | Crankshaft retainer and seal kit is leaking oil. |
| Category | Electrical System, Engine, Power Train |
| Date | Nov 30, 2022 |
| State | NH |
| Description | Vehicle engine shuts off while driving and engages auto-breaking feature. First occurrence was at steady 35 miles an hour, engine shuts off suddenly and no warning lights/codes are displayed and the emergency auto-breaking feature kicked in before I guided vehicle off the road to a complete stop with a delivery truck behind me almost rearing ending. I confirmed gas and oil levels are within range, checked tipm fuses and none were loose or backing out, key fob battery replaced within last year. The next day the vehicle will start and immediately shut off, no warning lights or codes on the display. Looking online this appears to be an issue many owners are experiencing with no recall or definitive answer from fca and is creating extremely dangerous situations. I have videos of the vehicle starting and shutting off unexpectedly. Occurred on 11/29/22, appointment with dealer is scheduled on 12/8/22 so no additional root cause information. |
| Category | Engine, Power Train |
| Date | Nov 30, 2022 |
| State | TX |
| Description | I have a 2019 ram 1500 classic 3. 6l pentastar that I was driving home in from being out of town, and as soon as I got back in town I started getting the smell of burning oil coming through my ac vents when I would stop. I assumed it was a car nearby, but once I stopped at my house the smell came back. The next morning I went outside and there were a few drops of oil under the truck, so I looked underneath and the transmission pan cover underneath my truck was covered in oil. I couldn't figure out where the oil was coming from, so I took the truck to my mechanic. They took a look at it and saw that the leak was coming from my oil housing assembly, and oil would run to the back of my engine then spill down over the transmission's bell cover and drip off the transmission pan cover. This mechanic is not a large mechanic by any means, and they said that they usually get 20-30 of these same trucks every year with the same exact problem: a leak coming from the oil housing assembly. They said that it happens because the manufacturer cut corners when making this part, and after 60-90k miles it will give out due to the heat coming off the engine. They also said that the manufacturer and dealers will try to blame it on the consumer stating they over torque the filter when replacing it, but that is not the case at all. It is the quality of the oil filter housing that is the issue, and the manufacturer needs to improve the quality of the part and do a recall for this part. My truck was just over 80k miles when this occurred a few days ago, and the mechanic was not able to get an aluminum aftermarket version of this part, so I'll have another 60-90k miles before I have to drop another thousand on this part. Please fix this issue and issue a recall. |
| Category | Fuel/propulsion System |
| Date | Nov 30, 2022 |
| State | WI |
| Description | The ram 1500 bighorn cannot take more than mere ounces of unleaded gasoline before the nozzle auto shuts off. It does not matter how fast gas comes out of the nozzle; it can take up to an hour to fill from empty to full going at . 1 gallon every 5 seconds. When brought into the ram dealership, the techs stated this is a well known and documented issue that a lot of ram owners are seeing, but there has not been a recall on it. There are no warnings for this at all and it poses a threat to any owner that fills their tank with a nozzle that does not have an auto shutoff or with a gas can as fuel backfills and spills out of the truck posing a fire hazard. |
| Category | Steering |
| Date | Nov 30, 2022 |
| State | MI |
| Description | The contact owns a 2019 ram 1500. The contact stated while driving at various speeds, the power steering assist failed to operate with an unknown red warning light intermittently illuminated. The contact had taken the vehicle to the dealer where he was informed that his vehicle was not included in nhtsa campaign number: 19v020000 (steering). The manufacturer was notified of the failure and referred him to the nhtsa hotline for assistance. The vehicle was not repaired. The failure mileage was unknown. |
| Category | Fuel System, Diesel |
| Date | Nov 29, 2022 |
| State | TN |
| Description | The contact owns a 2019 ram 1500. The contact received notification of nhtsa campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Vin tool confirms parts not available. |
| Category | Back Over Prevention: Warnings, Electrical System, Unknown Or Other |
| Date | Nov 28, 2022 |
| State | VA |
| Description | The dashboard cluster frequently goes blank. This is where I can see the speed I'm driving, if my oil needs to be changed, my backup camera and warning messages etc. This is a complete safety hazard. I went to get my inspection and emissions done and they couldn't complete it because they couldn't gather the information needed because the dash was blank. I also see that this an ongoing problem with rams and I'm not the only one, there have been 100s of people stating the same thing. I feel like this is something that needs to be rectified. My car is only 2 years old it shouldn't be having these major issues already. |
| Category | Air Bags, Electrical System |
| Date | Nov 26, 2022 |
| State | MS |
| Description | My rear window or antenna shark fin is allowing water to leak into the truck cabin above the rear window. The ceiling is wet above the rear window. The ceiling is wet around the airbag cover. What guarantee is there the water has not damaged the airbags or other electrical components. I am now worried the airbags could be damaged and not work properly putting my family at risk of injury if we are in an accident. |
| Category | Electrical System, Visibility |
| Date | Nov 23, 2022 |
| State | PA |
| Description | The contact owns a 2019 ram 1500. The contact stated that rainwater had leaked into the vehicle from the top seal around the rear window and into the rear brake light wiring harness. The contact was concerned about an electrical short due to moisture leaking into the wiring harness. The cause of the failure was not yet determined. The local dealer was notified of the failure; however, the manufacturer was not yet notified of the failure. The failure mileage was 55,000. |
| Category | Electrical System, Power Train, Unknown Or Other |
| Date | Nov 23, 2022 |
| State | NJ |
| Description | While driving the truck, driving 80mph on highway the truck disengaged from drive to neutral, with a notice on the dash to pullover and shift to park to drive. When truck disengaged from drive while in motion I lost all acceleration power, and had to coast over to side of road to a stop. The truck disengaged from drive on 3 other occasions. I almost died when the truck disengaged from drive while makeing a turn through an intersection and almost getting hit my a tractor trailer. I contacted dodge fca, filed complaint, then I took the truck to the dealer and after having my truck for 22 days, they said I needed a new transmission on my 2019 ram 1500. The truck drove fine for 2 weeks then it disengaged from drive again while driving, 2 times this morning. I contacted dodge fca and they said they couldn't do anything till the dealer looks at it. This is a major safety issue. I refuse to let my wife and kids ride in this truck because I am not going to have my wife and kids die in this truck because of these major safety issues. This is a known issue on all dodge ram online forums and dodge has not addressed this issue or acknowledged it. There is something wrong with the electrician system. I have had 2 batteries replaced, radio replaced, manifold, transmission, full tail light housing, active noise cancelation system fixed. There has been so many issues from day one when I bought the truck, but this major issue with the truck disengaging from drive to neutral while in motion is the most serious. Seems like dodge doesn't have an issue till someone dies in an accident from this issue, because this issue can not be replicated and doesn't not show up at a fault on the dealer test systems, due it everything in vehicles being computerized and digital. Something needs to be done about this |
| Category | Engine, Unknown Or Other |
| Date | Nov 23, 2022 |
| State | FL |
| Description | Both front and rear differential failure. Recurring rear differential failure. The vehicle did not respond while trying to steer. Loud vibration and whining noise. Rear differential bearings were replaced and rear differential has failed. |
| Category | Steering |
| Date | Nov 22, 2022 |
| State | NH |
| Description | The contact owns a 2019 ram 1500. The contact stated while driving approximately 25 mph, the power steering became inoperable, almost causing the vehicle to drive off the roadway. The check power steering message was displayed. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to nhtsa campaign number: 19v812000 (steering) however, the vin was not included. The manufacturer was contacted, and the contact was informed that the vehicle was not covered under recall. The failure mileage was approximately 40,000. |
| Category | Visibility |
| Date | Nov 18, 2022 |
| State | MO |
| Description | The contact owns a 2019 ram 1500. The contact stated that while using the power button to close the side view power mirrors, they folded inward and touched the window. The mirrors continued to make an abnormal clicking noise. The vehicle was taken to the local dealer where it was diagnosed that the gear on the passenger's side mirror needed to be repaired. The vehicle was repaired but the failure persisted. The driver's side mirror was making an abnormal clicking noise but was not diagnosed or repaired. There were no warning lights illuminated. The manufacturer was not contacted. The failure mileage was approximately 4,000. |
| Category | Power Train, Steering |
| Date | Nov 15, 2022 |
| State | MA |
| Description | Went for routine maintenance and was told a front axle shaft retainer clip had failed allowing axle to move away from differential. This was at the dodge ram dealer. Car is a 2019. I called to speak to dodge representative and was told this was a recall issue but not for my vin. I find it hard to believe that this failure on a 3 year old truck would not be due to a similar issue. |
| Category | Steering |
| Date | Nov 11, 2022 |
| State | MS |
| Description | I was pulling out of my work parking lot and right as soon as I'm trying to make the turn out of the parking lot my steering wheel would not turn. Thank god I was still in the parking lot, but I was not able to move my steering wheel at all, the dealer said that it was a full painting rack failure in the steering column itself along with the power steering. I have to get my whole fuse and everything replaced, including the whole front end pin rack. |
| Category | Electrical System, Lane Departure: Blind Spot Detection, Steering |
| Date | Nov 08, 2022 |
| State | VA |
| Description | My vehicle is experiencing electrical issues that cause major systems to stop working while driving. This includes internal messaging screens, blind spot warning and various other systems failing. The most serious of which is the electronic power steering. It went out several times while driving and I nearly lost control of the vehicle. The first time it happened I was traveling and had to take the vehicle to a non dealer repair shop where they replaced the alternator. This initially appeared to resolve the issue but ultimately the problem returned with a few days. Fca has been unable to determine the cause and my truck remains at a local dealership. |
| Category | Engine |
| Date | Nov 08, 2022 |
| State | CA |
| Description | The ram 1500 'tick' as it has become known has started on my vehicle. Just like other reports, it would seem the bolts on my exhaust manifold have snapped causing exhaust to leak into the cabin of the truck. The truck doesn't throw any warnings for it, and the only reason it was discovered was because of a slight 'ticking' sound that can be heard on engine startup. The vehicle does not have any recalls for the issue despite numerous reports of a similar problem. I took the vehicle to a service center where they confirmed the issue. No doubt, exhaust leaking into the cabin of a vehicle poses serious safety risks. The vehicle is currently available for inspection but will be getting fixed in the coming days. |
| Category | Exterior Lighting |
| Date | Nov 04, 2022 |
| State | OK |
| Description | There is a known problem with ram headlights developing condensation within the headlight assembly. This is a problem as too much condensation can cause shorts and/or permanent damage to electronics. With standard halogen bulbs, the worst case is to replace the bulb and try to remove moisture and prevent future condensation build up. The problem with led lights, and especially pourly designed headlights with led modules on the underside so any moisture falls into the module and ruins it. This is a major saftey concern as your headlights can go out at anytime without warning and potentially cause both to go out at similarly times as condensation build up is a factor of the weather. Furthermore, with the led headlight module being on bottom of the headlight where the moisture build up is strongest, it shorts out the module so you loose all lights within the headlight. This is extremely dangerous for all vehicles and pedestrians in the area as all lights can go out without warning, likely resulting in a wreck. This issue has been brought to ram before, you can easily find many forums of ram owners having this issue. A few people have had their headlights replaced by ram, but the majority of people have not. Also, the people who have had their headlights replaced, received the same headlights as factory lights, so they may have the same issues in the future. |
| Category | Power Train |
| Date | Nov 03, 2022 |
| State | TX |
| Description | While driving the transmission is slipping out of gear. After research found this is happing to many other owners and the dealer has not been able to correct the issue. |
| Category | Electrical System |
| Date | Oct 29, 2022 |
| State | WA |
| Description | Cracked rear window frame allows water ingress. This water soaks the seats and carpets creating risk of corrosion and mold. There are 4 airbags near where the water comes in creating concerns that they may be compromised. Water leaks into the rf hub causing it to malfunction. This has happened twice. The first time, 5/9/2022 the vehicle would not turn off requiring battery disconnection to turn it off. The second time, 9/14/2022, the vehicle would not start and the electric parking brake would not release. Dealership has confirmed under tsb 23-016-21. There are also 2 others, one for the 3rd brake light and one for the aux antenna. Vehicle has 13500 miles and is out of warranty. |
| Category | Structure |
| Date | Oct 25, 2022 |
| State | FL |
| Description | The contact owns a 2019 ram 1500. The contact stated that upon cleaning the tailgate, the driver's side cable of the tailgate loosened, and the bolts fractured. The loosened cable struck the contact on his left leg. There was no injury sustained. The vehicle was taken to the dealer where it was diagnosed that the bolts needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the dealer as the vin was not included in a recall. The failure mileage was approximately 30,000. |
| Category | Exterior Lighting |
| Date | Oct 23, 2022 |
| State | FL |
| Description | The instrument panel one day a few months prior began to go dark and cease to function intermittently. Specifically the digital sections. It has since progressed to never working. This has created a risk as I can no longer receive system information or warnings as a result. Specifically I was unaware that an object in the road severely punctured one of my tires and I had lost all pressure until a concerned driver informed me. There have been no warning lamps leading up to this problem prior to its occurrence and it can 100% be replicated as it hasn't worked since the last time it went dark. It has not been inspected yet as I have been trying to determine the cause for repair. Everything can be made available for inspection upon request. |
| Category | Electrical System, Steering |
| Date | Oct 22, 2022 |
| State | TX |
| Description | I had a failed 48v battery for the etourque system so the 12v battery was no longer being charged. I had a dispute with the dealer so I picked up the truck and began to drive home. As the generator/alternator for the etourque system was not able to charge the 48v and 12v batteries due to the 48v battery fault, the engine and all systems were running on whatever charge was left in the 12v battery. When the battery began to completely discharge, systems began to fail/go offline. Though the engine was still running as I tried to find a safe spot to pull off the road, the electric power steering failed. Unlike a traditional hydraulic power steering system failure where the wheel can be turned easily at speed and with effort at minimal speed, I was almost unable to turn the wheel at all at over 30 miles per hour. I had to pull as hard as I could to turn at a limited radius until I barely made it to a safe location off the road. The electric power steering system makes it nearly impossible to turn the steering wheel if it loses power. I am a large male and someone weaker or smaller may not have been able to turn the wheel at all. |
| Category | Unknown Or Other |
| Date | Oct 19, 2022 |
| State | TX |
| Description | Rear back window from trim and headliner water is coming inside from too |
| Category | Unknown Or Other |
| Date | Oct 15, 2022 |
| State | FL |
| Description | 7 inch instrument cluster does not come on.... Started after a software update. This houses all information for safety concerning the truck. |
| Category | Electrical System, Steering |
| Date | Oct 13, 2022 |
| State | PA |
| Description | Electronic power steering failed, rack and pinion was replaced and dealer kept the failed component , was impossible to safely steer the vehicle and maintain control the vehicle, luckily it failed at a location that didn't result in a crash! Failure was confirmed by dealer and rack and pinion had to be replaced. Happened without any prior warnings or symptoms |
| Category | Air Bags, Seat Belts, Service Brakes |
| Date | Oct 10, 2022 |
| State | TN |
| Description | The airbag(s) and seat belt tensioner failed, and yes, the vehicle is available for inspection upon request. I was in a full frontal collision at 45 mph, the airbags did not deploy, and the seatbelt did not tighten or lock. I was thrown all over the truck and suffered several severe injuries, some of which may be permanent. Ram was notified and had stated everything was fine with the truck. But after detailed inspection by the collision center, they disagree and feel there was a malfunction. The insurance company after visual inspection also feels there was a malfunction. There is substantial frame damage, and the front of the truck was crushed. There were no warning lights or symptoms of failure previous to the incident. |
| Category | Visibility/wiper |
| Date | Oct 07, 2022 |
| State | AZ |
| Description | my drivers side sun visor is broke and keeps falling down in front of me while I'm driving causing a serious safety hazard. This is an event that happened, my wife and 2 other friends are driving from phoenix to la. The sun visor has broke at the pivoting point in which it holds up the main weight of the visor (not the spot where you would click it into) as we are driving the visor randomly comes out and falls down enough to block my vision and startle me only thing hold it up is the wire connection. This keeps happening which makes it very difficult to drive. In addition I'm now unable to block the sun from blazing into my eyes while driving at sunset and sunrise. I'm also filing this complaint because while searching online for a fix I noticed that there are a lot of people having the same issue so I'm trying to bring awarness to the problem |
| Category | Air Bags, Forward Collision Avoidance: Warnings, Seat Belts |
| Date | Oct 05, 2022 |
| State | TX |
| Description | My vehicle had issues in which all safety features have been turned off in the truck in june of 2022. Two dealerships have determined that it is a module but ram has not been able to get the part now going on 5 months. Airbags, lights, safety features are all not working. I have tried to escalate but no response. I keep being told month after month that this will be corrected but still nothing. This is a major concern as this is a vehicle that has to be used and yet it is completely unsafe. |
| Category | Power Train |
| Date | Oct 03, 2022 |
| State | NC |
| Description | Transmission slipping out of gear shifting to park while braking and downshifting occurs |
| Category | Steering |
| Date | Sep 29, 2022 |
| State | PA |
| Description | The contact owns a 2019 ram 1500. The contact stated while driving 15 mph, the steering wheel became difficult to turn intermittently. The contact stated that the “power steering service required†warning light was illuminated. The contact was able to drive to his destination. The contact took the vehicle to a local dealer however, the mechanic was unable to duplicate the failure. Upon investigation, the contact associated the failure with nhtsa campaign number: 19v812000 (steering) however, the vin was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 36,000. |
| Category | Back Over Prevention: Warnings, Forward Collision Avoidance: Warnings, Lane Departure: Blind Spot Detection |
| Date | Sep 26, 2022 |
| State | MO |
| Description | The instrument cluster often does not illuminate upon startup and as a result, the odometer, speed, parking sensors among other things do not alert me in the display. Some times upon starting the vehicle it starts up fine, other times it does not light up for a few minutes/miles than turns on, or does not turn on at all. There is currently a recall for this same issue "v83" for 2019 ram 1500's, which is what I own, but I am told that my vin was not listed in the recall. There is a lot of chatter online with others describing the same issue. I have not taken it to the dealer or had it inspected yet. This issue started a few months ago, is intermittent, but seems to now be happening every few startups. |
| Category | Unknown Or Other |
| Date | Sep 22, 2022 |
| State | PA |
| Description | Rear window frame has cracked. Allows water into the cabin. Creates awful smell and wet seats. Water drips onto seat belt which will most likely cost it to not work properly over time. |
| Category | Electrical System, Power Train, Seat Belts |
| Date | Sep 21, 2022 |
| State | CA |
| Description | -seat belt does not retract on driver side -was proven to dealer ship -didnt want to fix (glendale dodge - los angeles -key ingition turn off by it self when starting transmission loss power faile swtich gears during traffic - millage on truck 47k |
| Category | Power Train, Seat Belts |
| Date | Sep 21, 2022 |
| State | TX |
| Description | The contact owns a 2019 ram 1500. The contact stated while driving 30 mph, he pulled on his seat belt for adjustment and the seat belt would not retract. The vehicle was taken to the dealer and the mechanic stated the vehicle was not included in nhtsa campaign number: 20v580000 (seat belts). The vehicle was not repaired. On another occasion, the contact stated while driving 40 mph, the vehicle would not accelerate as needed with a roaring sound coming from the vehicle. The contact stated that while decelerating he heard a clicking sound as if the transmission had shifted gears. The contact stated the vehicle accelerated and then operated normally. The vehicle was taken to the dealer and the contact was informed that the vehicle was not under warranty. The vehicle was not diagnosed or repaired. The manufacturer was contacted and notified of the failure. The contact was informed that the vehicle was not under recall. The failure mileage was 30,000. |
| Category | Electrical System, Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Sep 19, 2022 |
| State | CA |
| Description | Digital dash display very seldom lights up so I can't track tire pressure, mileage and warning lights it should light up when the door opens |
| Category | Visibility/wiper |
| Date | Sep 19, 2022 |
| State | WI |
| Description | Over time, the folding mechanism of both side mirrors have deteriorated to the point that the mirrors move with wind resistance while driving. The side mirrors need to be constantly adjusted while driving to maintain visibility. This is a widely recognized issue among ram 1500 owners. |
| Category | Steering |
| Date | Sep 15, 2022 |
| State | NC |
| Description | Three weeks ago, my electrical power steering failed in a parking lot. This locked up the steering wheel going 10 mph. After this, the steering wheel was extremely difficult to move and almost resulted in a collision. I then restarted my truck and the issue went away; however, my steeirng wheel continued to drift and not maintain a straight direction. Two weeks later, roughly 700 miles, the same issue happened again. This time, however, I was travelling roughly 65 mph when the steering failed. A warning popped up on the dashboard only after the steering system failed. This was extremely dangerous because had I not been on a straight road this would have certainly caused my vehicle to crash. This issue was confirmed yesterday by my local ram dealership. They told me and quoted me that I need to have my "electric power steering module (rack)" replaced. The vehicle has not been inspected by mopar or the fca, but I did talk to the fca on the phone--they refused to help. The warning light appeared both times during steering failure, but after the steeirng had already failed--no advance notice. |
| Category | Fuel/propulsion System |
| Date | Sep 14, 2022 |
| State | LA |
| Description | The problem I'm having it does not let me add fuel into the tank. Without cutting off fifty times when I |
| Category | Structure:body |
| Date | Sep 14, 2022 |
| State | AL |
| Description | Rear window area not sealing properly from issues with body causing water to leak into the cabin. This is causing mold growth, electrical shorts and possible fires. There are hundreds of trucks dealing with this issue discussing this via online forums. Many are breaking the rear windows just to have insurance fix it, some are slapping silicone everywhere to stop the leaks. |
| Category | Engine |
| Date | Sep 13, 2022 |
| State | TX |
| Description | The contact owns a 2019 ram 1500. The contact stated while driving approximately 60-70 mph, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The contact related the failure to a faulty engine with the etorque system. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The failure mileage was approximately 71,623. |
| Category | Power Train:automatic Transmission |
| Date | Sep 13, 2022 |
| State | NV |
| Description | The contact owns a 2019 dodge ram 1500. The contact stated while driving 30 mph, the gear shifter inadvertently shifted out of drive(d) and the vehicle would not accelerate. A warning message was displayed to “return shifter to park(p) then shift to desired gear". The contact was able to pull over, turn off and restart the vehicle, and the vehicle started operating normally. Several unknown dealers were contacted and all stated that they had not heard of the failure before. The contact was advised to continue driving the vehicle and if the reoccurred, to contact the local dealer for assistance. The manufacturer was contacted and notified of the failure. The failure mileage was 54,000. The vin was not available. |
| Category | Engine, Power Train, Service Brakes |
| Date | Sep 12, 2022 |
| State | OH |
| Description | Twice now the truck has acted like the gas pedal was stuck down even though it was fully released. The first time I was parking in my carport, I had just put the truck into park, and the rear tires started spinning and spitting rocks. I had to shut the truck off to get it to stop. If I hadn't had the brakes on to stop initially I would have went through the wall in my carport. Took the truck to the dealership, they said there was a recall on the floor mats, they replaced those, and sent me on my way saying that was the problem. The second incident was a week later while approaching red light at a downhill intersection I applied the brakes, but the truck continued to accelerate aggressively. The rear of the vehicle started to slide back and forth from the force of the tires spinning. I was going to hit the vehicle in front of me, so I had to forcefully put the truck from drive straight into park and turn the engine off. I had to flatbed the truck back to the dealership due to safety concerns, they kept if for seven days, and when I went back they said they couldn't find anything wrong with it. They said perhaps it's driver error and wouldn't say much else ,and they won't do anything about it because they couldn't get the truck to replicate what happened to me. The paperwork they gave me shows that only drove the vehicle one mile at best. |
| Category | Air Bags, Seat Belts |
| Date | Aug 26, 2022 |
| State | GA |
| Description | I was in a high speed rear end collision. We were at a red light and hit from behind approximately 45-50 mph . The air bags did not deploy and the drivers seat belt failed to latch . The passenger seat back latched |
| Category | Electrical System |
| Date | Aug 25, 2022 |
| State | AZ |
| Description | The transmission goes into park on its own. I was at a stop light and it just went it to park mode on it's own. Sometimes the radio and displays will shut off when I drive, then the truck dings, and then everything comes back on. It's like the thing is possessed. |
| Category | Power Train |
| Date | Aug 24, 2022 |
| State | CO |
| Description | On 07-20-22 I was driving home from work in the evening around 5:45 pm, out of nothing, I noticed my temp gauge starting to rise. It rose up to alarm level (overheating). I slowed down and pulled over, and noticed the temp gauge starting to drop down to below overheating but still above normal. Note: I live 4. 7 mile away from work and the highest speed limit on my way home is 55mph. I limped slowly with the truck while paying attention to the temp gauge until I pulled up in my drive way. When I opened the door of the truck, I was hit by a huge cloud of white smoke coming from underneath the truck. I shut off the truck and moved away quickly. I noticed a reddish fluid coming from underneath the truck. I could not tell what it was at the beginning but it was oily. Later on I realized it was transmission fluid mixed coolant. Note: transmission fluid is flammable. Due to distance of 4. 7 miles distance to my house the truck (exhaust) had not warmed up enough to ignite the transmission fluid. It was later identified by mike shaw dealership in greeley co, that the heat exchanger (from the radiator) on the transmission body had failed and transmission fluid and coolant mixed rendering the whole transmission void. I was lucky I drive a short distance otherwise the truck would have caught on fire. The truck was towed from my drive to the dealership by my insurance. I am raising the concern because I saw a report by a 2019 ram owner on your website who had the same experience and unlucky to him, his truck caught fire and burnt down. See january 5, 2022 report nhtsa number 114446344. I bought the truck brand new on january 1, 2019 in greeley co. I am the only owner and driven mostly home to work and occasional trip, very minimal towing averaging twice a year. My truck has little over 70k mile on it. Today, over a month after the incidence I am still waiting to receive the truck from fca/dealership back. I was promised to have it back over a week ago. And, cost is going up. |
| Category | Unknown Or Other |
| Date | Aug 21, 2022 |
| State | CA |
| Description | Sunroof exploded/shattered while I was driving. Caused me to run off the roadway to the right shoulder and almost collided into a electric pole. |
| Category | Electrical System, Unknown Or Other |
| Date | Aug 18, 2022 |
| State | PA |
| Description | The entertainment system in the truck suddenly started playing at maximum volume and the volume control could not reduce the extremely loud sound (using either the steering wheel mounted controls, or on dash controls). This caused a temporary major distraction as I quickly tried to reduce the painfully loud sound while on the interstate highway. Using the settings section in the system menus could not solve the problem (but the mute button worked). I had to find a highway rest area and the only solution to the either off or maximum volume of the system was to disconnect the negative wire on the truck battery to get the system to hard reboot. The system reset after disconnecting the battery and the problem did not re-occur. Looking online I see that some other drivers have encountered the same issue. |
| Category | Steering |
| Date | Aug 17, 2022 |
| State | CA |
| Description | The contact's son owns a 2019 ram 1500. The contact stated that while his son was driving at an undisclosed speed, the power steering assist failed. The vehicle was taken to an unknown dealer, and the dealer informed the contact's son that he needed to pay out of pocket for the diagnostic test. The vehicle was then taken to an independent mechanic who related the failure to nhtsa campaign number: 19v812000 (steering) however, the vin was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. |
| Category | Electrical System, Visibility/wiper |
| Date | Aug 16, 2022 |
| State | AL |
| Description | 3 things. 1 gas pedal light pressure causes the engine to rev up to 1000 rpm then back to 750 on flat surface speed goes from 4 mph to 14 mph. 2 ac issue when on floor or vents when it is raining or sun is not beaming on windshield it fogs up like defrost is on cold when not in defrost mode, causes visibility issue. 3 power mirror doesn't open or doesn't lock in position causing mirror to fold back in. |
| Category | Steering |
| Date | Aug 16, 2022 |
| State | MI |
| Description | The contact owns a 2019 ram 1500. The contact stated while driving at 45-60 mph, the steering warning light was illuminated. The contact did not experience any mechanical failures and continued driving. However, the failure reoccurred and the steering wheel lost power steering intermittently while driving the next day. The vehicle was taken to the dealer where it was diagnosed that the rack and pinion needed to be replaced. The manufacturer was notified of the failure and informed the contact the vehicle could not be repaired under nhtsa campaign number: 19v812000 (steering) as the vin was not included. The vehicle was not repaired. The failure mileage was approximately 40,010. |
| Category | Suspension |
| Date | Aug 13, 2022 |
| State | VA |
| Description | The sway bar bushings failed under 36000 miles. I had been hearing a clunk since 25000k, and it was only diagnosed at 35000 miles. The issue started in feb 2022, fixed in july 2022 under warranty. Initially looked at by lindsay cdjr in manassas va. Second look by farrish cdjr in fairfax. June 2022. Repaired by lindsay cdjr in manassas va. |
| Category | Power Train |
| Date | Aug 11, 2022 |
| State | IL |
| Description | The contact owns a 2019 ram 1500. The contact stated while making a left turn, the warning message illuminated on the instrument panel stating to " place vehicle in park and place it back into driver" and placed itself into neutral. The contact shifted the vehicle to park and shifted it back to the drive position and the vehicle operated normally. The vehicle was taken to the dealer for diagnosis, and they replaced the shifter assembly, but the failure persisted. The vehicle was taken back to the dealer, and they stated that pcm and tcm were updated, but the failure reoccurred. The manufacturer was not contacted. The failure mileage was 76,000. |
| Category | Power Train |
| Date | Aug 09, 2022 |
| State | NV |
| Description | Service shifter message locks the vehicle in park. This can be life threatening if in a remote area or other area when a movement of the vehicle is required for safety |
| Category | Engine, Service Brakes, Unknown Or Other |
| Date | Aug 05, 2022 |
| State | FL |
| Description | I was driving in my neighborhood and slowed down to take a curve. Going no more than 20mph the truck stalls and starts beeping. The 'drive' light indicator started flashing and the dash had a message to shift into 'p'. It then shifted itself into neutral. I had to stop immediately and put it in park and turned it off. When I turned it back on it was fine. Dealership could not duplicate. |
| Category | Steering |
| Date | Aug 03, 2022 |
| State | VT |
| Description | The contact owns a 2019 ram 1500. The contact stated while driving at speeds below 35 mph, the power steering malfunctioned and the steering wheel became difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The approximate failure mileage was 46,000. |
| Category | Electrical System |
| Date | Jul 31, 2022 |
| State | OH |
| Description | Instrument cluster shows zero function. No warning indication, no mileage, no fuel reading no speed. At about 45 mph vehicle had reduced speed and reduced power while on a fairly busy road. Without the instrument cluster functioning, no idea what is going on and had to have it towed to dealership. Mileage unknown because of gauges not working. |
| Category | Structure:body, Visibility/wiper |
| Date | Jul 31, 2022 |
| State | AK |
| Description | Known manufacturer defect in rear sliding window plastic frame that cracks and allows water to enter into the rear cab of the truck. This leads to wet seats, headliner and carpet. If undetected or not corrected this could lead to mold growing behind the rear seats. This also is causing rust on the bolts that hold the rear seat in place. It also affects the various electronic controls that reside behind the rear seat. If those controls short out and sizable the truck while it is traveling down the highway this could lead to a fatality. The fca is not repairing is issue after the 3 year/36,000 mile warranty or if the vehicle was purchased (and registered in canada and then resold in the us). |
| Category | Steering |
| Date | Jul 28, 2022 |
| State | TX |
| Description | When traveling at low speeds when turning right the power steering feels like it is going to go out. I noticed that there have been recalls on the 2019 ram 1500 due to power steering problems. I believe there is something wrong with my vehicle and should be included with the other 2019 ram 1500's that were recalled for power steering failure. I'm voicing my concern because it is probably only a matter of time before I have a major issue with the power steering. |
| Category | Electrical System |
| Date | Jul 25, 2022 |
| State | OH |
| Description | +instrument cluster has zero function. No warning lights, no speedometer, no display of mileage. Nothing |
| Category | Steering:hydraulic Power Assist:power Steering Fluid |
| Date | Jul 19, 2022 |
| State | DC |
| Description | 2019 dodge ram. Consumer writes in regards to power steering issues. The consumer stated there was a recall concerning the power steering gear, but the vehicle was not included. The consumer believed the vehicle should be included in the recall as it was experiencing the same failure. The manufacturer was notified, but did not offer any assistance. |
| Category | Engine |
| Date | Jul 18, 2022 |
| State | CA |
| Description | Vehicle is burning anti freeze off and dealer can't find cause because of no recall on the vehicle. Vehicle smells like antifreeze all the time when running. This has been going on for months now but got really bad this last weekend. |
| Category | Engine |
| Date | Jul 09, 2022 |
| State | FL |
| Description | Exhaust manifold warped causing manifold bolts to break causing bolts to break. Dodge dealer mechanic from dodge stated this has been a common reoccurring problem and has done hundreds of repair for this. It has occurred so many times there is a special tool made specifically for this issue. |
| Category | Engine |
| Date | Jul 06, 2022 |
| State | FL |
| Description | Engine failure: the engine is currently available for inspection. While driving approximately 50 mph, the engine quietly shutdown. The truck was immediately towed to a nearby chrysler dodge dealer and a tech tore the engine apart and claimed the #8 cylinder is bent, which caused catastrophic damage to the engine. No manufacture rep, police, or insurance rep or anyone else has inspected the engine so far. For almost a year, following a significant warrantied repair, a check eng light continued to illuminate. The same dealer (jim browne chrysler dodge dade city, fl) the truck was towed to had previously completed a major warrantied repair to the engine. And the dealership reps continually claimed (at least 12 times) that the light was a "ghost" error code from the previous repair and that it wasn't anything to be concerned with. Since no additional repair was made, the dealership did not document a single one of the service calls regarding the 12 or so check eng light service visits. Jim browne refused to repair the engine, because the vehicle now has approximately 5000 more miles on it than is covered by the 60,000 mile drivetrain warranty. A dealership rep also called their manufacturer rep and was told they were not interested in repairing the faulty engine. The vehicle has never towed a heavy load, never been loaded down with anything heavy, nor has it been used off-road. |
| Category | Electrical System |
| Date | Jul 03, 2022 |
| State | NY |
| Description | / mfg communication number 23-016-21 associated pdf from ram: https://static. Nhtsa. Gov/odi/tsbs/2021/mc-10194060-9999. Pdf water leak rear of cab rear seat or headliner nhtsa id numbers 10193998 and 10175683 / mfg communication number s2023000024 rev a associated pdf from ram: https://static. Nhtsa. Gov/odi/tsbs/2021/mc-10193998-9999. Pdf on my 2019 ram 1500 5. 7 etorque vin #[xxx] fca well knows this manufacturer defect is a common problem and they've got a tsb on it however, they feel a leaking window/roof does not pose a safety concern so there isn't a recall for it. For etorque models this absolutely is a safety concern!! There's a potential for the leak resulting from a manufacturer defect and they're actively repairing that very issue on my truck. This defect is known to cause the rear seat area to accumulate water/moisture. This leak is a known issue, then shouldn't the etorque system (48 volt battery) be shielded from the potential risk of water exposure? This is a 48 volt battery. Water and electricity together could cause multiple safety issues. There could be a short or electrical or computer failure.. Shutting the vehicle down while driving or worse yet starting a fire inside the cab of the truck causing possible multiple injuries or fatalities! This problem is dangerous!! It should be recalled and reengineered before injuries or fatalities occur!! Please do the right thing and initiate a recall with this dangerous problem so etorque model drivers are safe and I, a disabled veteran, can can get reimbursed for the 22. 98 that the dealer charged me for unnecessary parts and labor this fca manufacturer mistake cost me. Regards                                      [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Electrical System, Unknown Or Other |
| Date | Jun 29, 2022 |
| State | NY |
| Description | Hello.. I purchased a 2019 ram 1500 limited with the 5. 7 etorque vin#Â Â Â Â [xxx] with approximately 32000 miles on it in december of 2021 from barton cadillac in newburgh n. Y.. I've put about 2000 miles more on it. About 2 weeks ago upon startup my low voltage light lit up. As the engine ran for a few seconds, the voltage continued to drop even more into the very low 11's with the red warning light illuminated.... After about a minute and a half, abruptly, the voltage soared up to normal range .. 14 - 14. 2 volts.. This happened multiple times.. Finally I brought it in to hudson valley chrysler dodge jeep ram dealership in newburgh ny... I was told I probably needed a new battery.. So they replaced my battery but the problem was still there... So I went back and they searched for codes with their scan tool and found many pertaining to the etorque battery and components behind the rear seat... They told me water had leaked in through cracks on the plastic frame of the rear window onto the etorque battery pack and other electronic components and ruined them.. They said it wasn't covered under the etorque 8 year or 80000 mile warranty because there was flooding in that area of the truck... Flooding.. That truck had a cracked rear window trim which is a well known manufacturers defect.. Many ram owners have had the same issue.. I have read on some forums that some dealerships did in fact cover costs for this issue even though it was not covered by the warranty... As I'm sure you know, fiat chrysler automobiles has had a bulletin on this.. Case # [xxx] rev a released on 1/30/21.. Technically my warranty ran out on november of 2021.. . So I purchased a battery which was not the problem.. It cost me 0 with troubleshooting fee.. Now they're saying I have to pay for a new etorque battery pack, a replacement window which is a widely known manufacturers defect and I'd also have to pay for the labor costs.. So a defective window leaked water on the etorque battery they are claimi information redacted pursuant to the freedom of information act |
| Category | Electrical System, Unknown Or Other |
| Date | Jun 29, 2022 |
| State | NY |
| Description | A recall will only be issued for safety concerns. A technical service bulletin (tsb) will be issued for known problems which are not a safety concern. A tsb isn't required to be repaired, so many times they aren't checked or fixed unless the consumer reports the problem. Likewise, if not addressed during the warranty period, they are typically* up to you to fix and/or pay for. (* more on this below) this is unlike a recall which will have safety implications and thus it must be repaired regardless of model year or mileage. This is why they send things out in the mail urging you to have the vehicle inspected/repaired. This covers them against legal claims if the affected part fails and causes injury/death. Don't confuse a "recalled" item with a known defect. They are two very different things. Fca well knows it's a common problem and they've got a tsb on it however, a leaking window/roof does not pose a safety concern so there isn't a recall for it. That doesn't mean it's not a known defect. With this being a known issue it makes it extremely difficult for fca to claim I have a flooding problem that I caused. They know there's a potential for the leak resulting from a manufacturer defect and they're actively repairing that very issue on my truck. This defect is known to cause the rear seat area to accumulate water/moisture. This also if this leak is a known issue, then shouldn't the etorque system be shielded from the potential risk of water exposure? That's not on me I didn't alter the vehicle, drive through deep water, or somehow create damage to the covered part. It's a manufacturer defect plain and simple. It happens to be where the etorque battery is located. Water is obviously bad for electronics. Therefore the logical and reasonable person would conclude that the defect has cause the failure of the etorque system. So what about that warranty. Obviously the leak is outside the 3 year/36k mile warranty. However a vehicle warranty guarantees (or "warrants") th |
| Category | Structure:body |
| Date | Jun 26, 2022 |
| State | MI |
| Description | Water leaks on roof that stain interior head liner over rear window that also may affect rear curtain air bags. |
| Category | Electrical System |
| Date | Jun 25, 2022 |
| State | KS |
| Description | Started my vehicle and the instrument panel was blank. I can't get messages, warnings, cruise control information, or anything else that provide vehicle operating specifications (engine temp, oil temp, transmission temp, etc.). Failure of the instrument cluster to properly illuminate prevents me from receiving warnings about the vehicle's systems and increase the risk of crash. |
| Category | Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe |
| Date | Jun 23, 2022 |
| State | PA |
| Description | The contact owns a 2019 ram 1500. The contact stated while starting the vehicle, he heard an abnormal sound coming from the vehicle. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the manifold gauges to be replaced. The vehicle was currently being repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 63,000. |
| Category | Electrical System, Service Brakes, Steering |
| Date | Jun 22, 2022 |
| State | MI |
| Description | I was driving on I-75 at approximately 73 mph when my instrument panel lights blinked and then turned off. My vehicle lost all power, I turned the steering wheel about 5-10 degrees to the right and my steering wheel locked. I could not press the brake pedal because it was stuck. I was able to get on the side of the highway where vehicle stopped. Hazard lights did not work, I could not unlock doors, start, or stop the car. When the tow truck came, they checked the battery and it had good voltage. The truck was towed to feldman ram dealership since 16 june 2022. I am being told that mechanics are having difficulty figuring out the problem to this day. |
| Category | Air Bags, Electrical System, Seat Belts |
| Date | Jun 20, 2022 |
| State | TX |
| Description | While driving the airbag disabled light, driver seatbelt sensor and auto park disabled light came on. This has been a recurring issue since my purchase in february 2022. I believe this is a safety issue because the airbag may fail to deploy in the event of a collision. The vehicle will be inspected by the dealership it was purchased at on 6/21/22. |
| Category | Steering |
| Date | Jun 15, 2022 |
| State | TX |
| Description | - there's a malfunction with the rack and pinion resulting in the steering wheel to get stuck in a position while traveling at highway speeds. When making a lane change or a left bend at speeds above 45mph, the steering wheel is sticking at about 20-30 degrees from the top. This results in jolting to overcorrect the steering and get the steering components unstuck. - the component is available for inspection upon request. - the problem is currently being looked at by the dealer, but I have not sought for them to reproduce the problem. - no official inspection has been performed, yet. - no. |
| Category | Air Bags, Seat Belts |
| Date | Jun 14, 2022 |
| State | AZ |
| Description | About half a year ago, I noticed the seat belt didn't retract properly, and on occasion, it would lock me into the seat preventing me from moving even though there was no reason for the belt to lock. Then a airbag light illuminated on the dash a few weeks ago, on the same day that I was standing still at a traffic light, and I tried to reach for a folder on the passenger seat, when the seatbelt would not allow me to move. So I made an appointment with the ram dealer. They just inspected and tested the truck. The dealer just told me it had something to do with the front outerleft seatbelt assembly. They say the ohms is low and the airbag will not deploy and the seatbelt may not work unless the entire assembly is replaced. I was told this is not covered under warranty, not even the extended warranty I purchased. The car is less than 3 years since delivery, and has 52900 miles on it. I can't believe such a safety issue would not be covered. I believe any car manufacturer should sell a vehicle that has a reliable safety restraint and airbag system, don't you? They tell me the part number is (mopar) #5kp971x9ag |
| Category | Visibility |
| Date | Jun 08, 2022 |
| State | MN |
| Description | The contact owns a 2019 ram 1500. The contact stated while driving 70 mph in the rain, the windshield wipers failed to operate as needed. The contact veered to the side of the road and readjusted the windshield wipers however, the failure reoccurred while driving. The vehicle was taken to the dealer who informed the contact that he would be responsible for the cost of the diagnostic test. The vehicle was not diagnosed or repaired. The contact became aware of nhtsa campaign number: c (visibility) which he associated with the failure. The manufacturer was notified of the failure and informed the contact that they could not assist as the vin was not included in the recall. The failure mileage was approximately 47,000. |
| Category | Tires |
| Date | Jun 06, 2022 |
| State | KS |
| Description | I was driving down a road with no load on the truck at about 35 mph. The front tire blew out. Stopped immediately. The tire had torn all the way across the tread from outside of wheel to inside of wheel. See attached pics. I had a former goodyear employee look at it and he said he thought it was defective. If this had happened at higher speed could have been very bad, could have killed me or others. As it was the tire caused over 00 damage to the truck - inner fender well and fender etc... These were original tires that came on the truck new had about 31,000miles on them. Still have the tire and it can be inspected. |
| Category | Steering |
| Date | Jun 04, 2022 |
| State | WA |
| Description | My steering wheel, at high speeds of 60+ mph, would "stick" when turning left, at approximately the 11 to 10 o-clock positions. This stickiness meant the wheel would not return back to center when releasing left turn pressure on its own. It would actually require small amount of force back the other way in which it would "pop" out of the sticky position, causing some very unsafe and scary jerk of the wheels. Both my wife and I experienced it every time the truck was driven on the freeway until we parked the truck due to it being unsafe to drive. I sent the vehicle to the local ram dealership and they diagnosed it to be an entire "steering rack failure" that would need to be replaced at my cost because the factory warranty time period of 36 months ended, though the mileage period did not end as the truck only has 32,000 miles on it. There were no warning lamps or indicators and the truck is 100% stock with no modifications to the wheels, suspension, or drivetrain. The price quoted (not yet the final price) was ,200. |
| Category | Power Train |
| Date | May 31, 2022 |
| State | SC |
| Description | Transmission falling out of gear when transmission fluid temperature under 100 degrees, error message "shift to p then to desired gear" on dash when slowing to a stop, puts vehicle in neutral and the driver must shift the vehicle into park then put it back in drive to continue. The vehicle can be inspected upon request. This fault is has put me in danger multiple times a day, more notably when slowing to a stop at a red light, the vehicle was still at 12 mph on the brakes, the light turned green and I had to pull over or get rear ended. The problem has been replicated multiple times by the technicians at my local cjdr dealer, and with live diagnostics the vehicle produced no error codes. I have contacted ram cares and they have said they would elevate it to a stars case but my service advisor said it would be a drawn out process and said I should just get rid of it if I can make my money back. The vehicle has not been inspected by someone employed directly by stellantis. The problems first appeared a week and a half after I purchased it. |
| Category | Engine |
| Date | May 27, 2022 |
| State | SC |
| Description | Exhaust manifold cracked on both pass/driver side replaced at dealer now cracked again 85k miles don't pull or haul anything |
| Category | Engine |
| Date | May 26, 2022 |
| State | WV |
| Description | The contact owns a 2019 ram 1500. The contact stated while driving 25 mph, several unknown warning lights illuminated and the vehicle stalled. The contact stated she was unable to activate the hazard lights. The contact was able to restart the vehicle and drive to her destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 82,682. |
| Category | Visibility/wiper |
| Date | May 25, 2022 |
| State | OH |
| Description | Wipers arms keep coming loose and disconnecting. Spoke to ram representative and they state that safety recall w25 / nhtsa 20v-208 does not include my vin. Until more people complain about having the same safety problem they will not address issue. |
| Category | Air Bags, Engine, Seat Belts |
| Date | May 19, 2022 |
| State | TX |
| Description | The contact owns a 2019 ram 1500. The contact stated that the center display screen failed to turn on upon starting the vehicle or while driving. The contact also stated that the rearview camera failed to activate while the vehicle was in reverse. The contact stated also that the forward collision chime would engage while driving with no vehicles nearby. Additionally, the contact stated that the check engine warning illuminated intermittently and the engine made abnormal sounds while depressing the accelerator pedal. The contact also stated that the rpm was malfunctioning. The contact then received notification of nhtsa campaign number: 19v407000 (air bags, seat belts) which the dealer associated with the failure. The dealer completed the recall repair dealer however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000. |
| Category | Structure:body |
| Date | May 19, 2022 |
| State | NY |
| Description | The rambox door randomly pops open fully while going down the road allowing items stored in the rambox to come out of the compartment while traveling down the road. This poses a severe risk to the vehicles following behind my vehicle. I brought the truck in for service and was told that this is not a safety recall, which is incredulous to me. I was told that the cause of the failure was a remote switching device in the b pillar, which is obviously nothing that has been damaged by my use. Since this started happening to me, I have heard of two other drivers of trucks with the rambox with this same incident. I believe both of those vehicles were 2020 dodge trucks. This has happened multiple times to me, and they want over 0 to fix it! |
| Category | Steering |
| Date | May 18, 2022 |
| State | IL |
| Description | The contact owns a 2019 ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer where it was diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to nhtsa campaign number: 19v812000 (steering) however, the vin was not included in the recall. The failure mileage was approximately 50,000. |
| Category | Unknown Or Other |
| Date | May 18, 2022 |
| State | ID |
| Description | This vehicle has developed an exhaust manifold leak/problem. When I have taken it to the dealer, they inform me that although there is no recall pending, it is so prevalent that ram has developed a repair kit for what is a known widespread problem. I believe that there is a risk of carbon monoxide poisoning to all users of vehicles that have developed this problem. |
| Category | Electrical System |
| Date | May 16, 2022 |
| State | VA |
| Description | While driving the vehicle the power steering went out which cause the car to become extremely difficult to steer. This is an electrically issue where a part failed and required to be replace. |
| Category | Air Bags |
| Date | May 15, 2022 |
| State | PA |
| Description | Driving off a small curb, and the 2 front airbags went off along with the seatbelt lock. |
| Category | Electrical System |
| Date | May 12, 2022 |
| State | NY |
| Description | The component and system that I am reporting is the failure of the instrument cluster. The instrument cluster will not illuminate preventing me the driver from receiving warnings about the vehicles systems and increasing the risk of a crash. I am in the process of setting up an appointment with a dealer to inspect the cluster. This occurred without warning. One day I went to start the truck and the cluster did not illuminate |
| Category | Unknown Or Other |
| Date | May 11, 2022 |
| State | AZ |
| Description | After purchasing my 2019 dodge 1500 I started hearing a ticking sound from underneath at about 64,880 miles. I have ignored the issue due to the dodge booklet says that the hemi engine makes consurning sounds but this is common with the hemi 5. 7. I drove my friend to pick up her daughter and her ex told me that I had a exhaust manifold issue with the bolts and they are sheered off. Little did I know, until after research, that this has been going on for over a decade and the consumers are getting screwed and the dealerships are selling the dodge chrysler 5. 7 hemi knowing there have been years of issues. I can not afford to fix my truck and I use it for making my living. I think its time for a class lawsuit. |
| Category | Engine |
| Date | May 09, 2022 |
| State | LA |
| Description | Well the other day I could smell a strong odor coming from the hood of my 2019 ram. I started feeling a little woozy and light headed from the amount of exhaust fumes coming from the engine. I later investigated the smell and found that the engine was also making a loud ticking noise as well. I decided to tear down the vehicle and found that both exhaust manifolds were cracked in the same exact spot. Now the only way something like that can occur is either bad design, bad casting at the factory, or bad material used in casting. That would make ram 100 % responsible for this defect. I'm not a scientist, but I would have to think that those gases escaping into the atmosphere would not be passing through the catalytic converter. If our planet is in a global warming crises that can't be helping out our atmosphere at all. I think ram needs to replace every vehicle that has the same issue immediately. If not, no telling what affects this is making on our planet and the safety of everyone on it. Also a cracked manifold can cause engine problems like overheating and I would think an over heated engine can cease up and stop running. Now if someone were traveling at a speed of 70mph and the engine overheated and locked up, could possibly cause a fatality! |
| Category | Steering |
| Date | May 02, 2022 |
| State | IL |
| Description | Driving home from work , as I slowed to turn on to the road that takes me home , I lost power steering, for a brief second I thought I was gonna crash into a on coming vehicle. It then came back and I was able to regain control. The power steering in getting increasingly worse and is happening all the time . There are no service lights displayed, but I am nervous to drive the vehicle. I have taken it to the dealership where the truck was purchased but they have directed me to an actual ram dealership, they said it will be covered under my manufacturer's warranty being that it only has 26,000 miles . This issue is becoming increasingly problematic and stressful since this is the only vehicle I have to drive . I work 1 hour away from home and I am becoming scared to drive it but have no alternative to get to and from work . |
| Category | Steering |
| Date | Apr 27, 2022 |
| State | FL |
| Description | The contact owns a 2019 ram 1500. The contact stated while driving at an undisclosed speed, the steering wheel vibrated abnormally while turning to the right. The contact stated that while coming to stop, the steering wheel shook and then seized momentarily. The contact stated that several unknown warning light s were illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the repair was not covered under warranty. The approximate failure mileage was 3,000. |
| Category | Steering |
| Date | Apr 25, 2022 |
| State | NY |
| Description | When driving and having to turn my truck gets really hard to turn and gets stuck while turning making me stay in on coming lane for a bit |
| Category | Electrical System, Engine |
| Date | Apr 23, 2022 |
| State | IN |
| Description | For the 3rd time now, while driving my truck either taking off from a light or stopping, the truck quit running and says to shift to park to start aswell as my shifting light flashing “dâ€. Tried to park and restart and it fails to start. Had towed every time to dealership. Twice they couldn't find anything and once, this last time found a faulty battery cell and replaced it. Ram great for a week, voltage looks great on my dash, still quit running. |
| Category | Steering |
| Date | Apr 22, 2022 |
| State | AR |
| Description | Power steering went out. Night of 4/7 I got a notice on the dash saying service power steering as I parked my truck. Morning of 4/8 I went out to take my truck to the dealership to have it looked at and power steering was completely gone. There is an open recall for the exact year model of my make and model however mine is not listed under the recall. After speaking with a ram customer care rep they advised I reach out here and make an incident report as this may possibly fall under the recall however it was possibly a mistake made given my vehicle is somehow not covered. |
| Category | Air Bags, Electrical System, Structure:body |
| Date | Apr 18, 2022 |
| State | PA |
| Description | Water leaking into roof from unknown source. Creating musty smell (mold). Concerns are: 1. Mold risk to consumer health. 2. Airbags/sensors being affected by water infiltration. 3. Potential electrical hazards associated with water infiltration. |
| Category | Steering |
| Date | Apr 18, 2022 |
| State | NJ |
| Description | Lost power steering- got it back. Had some warnings lights come up then went away. Power steering went on and off while driving. Dealer working on repair said it's not warrantied. 00 repair. Dealer claims electrical connection to power steering rack failed from corrosion. How can a sealed connection corrode. Need help. |
| Category | Electrical System |
| Date | Apr 17, 2022 |
| State | IN |
| Description | Instrument cluster screen went out (come on and off with temperature, but now completely out). This is where check engine warnings come on for my truck, and I don't know when the truck is dinging, if there is something serious going on, or I just need an oil change. The dealer I went to said they don't have new or used screens to replace mine with, so I feel very stuck. |
| Category | Visibility/wiper |
| Date | Apr 13, 2022 |
| State | CA |
| Description | Both sun visor have failed in the past 3 years. The mount fails, causing the visor to fall out of the headliner and hang by a non-detachable wire. Closing the visor and trying to re-seat it does not always allow it to stay up. When if falls it hangs in the line of sight, obscuring the view of the road. Dealer service commented that this is a big problem. Needs redesign. |
| Category | Unknown Or Other |
| Date | Apr 11, 2022 |
| State | NJ |
| Description | The rear window frame has cracked due to chasie flex. It's been repaired one time already. |
| Category | Latches/locks/linkages:tailgate:latch |
| Date | Apr 06, 2022 |
| State | PA |
| Description | The contact owns a 2019 ram 1500. The contact stated that the tailgate would open independently while driving at various speeds. The contact took the vehicle to the dealer however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 36,500. |
| Category | Back Over Prevention: Sensing System: Camera |
| Date | Apr 05, 2022 |
| State | FL |
| Description | The contact owns a 2019 ram 1500. The contact stated that the rearview camera failed to display the image in his vehicle. The vehicle was taken to a dealer where it was diagnosed that the screen was delaminating and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and provided the contact a case number. The approximate failure mileage was 32,983. |
| Category | Air Bags |
| Date | Mar 28, 2022 |
| State | CA |
| Description | Airbags failed to deploy. The truck was totalled, and I suffered injuries. |
| Category | Unknown Or Other |
| Date | Mar 28, 2022 |
| State | NY |
| Description | Vehicle stalled and forced the transmission into park while driving. Vehicle came to an instant halt. If this would've happened on a highway speeds this could have posed a serious safety risk. Vehicle very often stalls right after starting and the problem has been getting increasingly worse and more often. The vehicle has not been inspected by anybody and there are no warning lights. |
| Category | Engine, Fuel/propulsion System |
| Date | Mar 27, 2022 |
| State | CA |
| Description | Timing chain cover leaking oil for 2nd time with only 32,000 miles on the vehicle. Ram dealer repaired once already in 2022. Loosing antifreeze but dealer says the vehicle is not. Service def system comes on at random and says see dealer. While this is happening it does a count down on the temperature gauge in the dash and check engine light comes on. Dealer say they can't find anything wrong. |
| Category | Electrical System |
| Date | Mar 23, 2022 |
| State | KS |
| Description | The center screen of the instrument cluster blacked out and only comes on once every few weeks. The truck is available for inspection anytime. It is unsafe for my family to drive the vehicle without the instrument cluster. We are unable to see any warning lights, unable to see current mileage, and unable to rely on cruise control/ auto braking. Without warning indicators we will be unaware of faulty components and could put other drivers and or pedestrians in harm. I was unable to tag vehicle in ks on my first attempt because I could not prove mileage on vehicle. Dealer has seen and confirmed issue. Vehicle has not been inspected by manufacturer, police, or insurance representatives but I am willing to have it inspected anytime. There were no warnings or symptoms prior to the instrument cluster failure. The instrument cluster went blank in october 2021 and comes on once or twice per month randomly. |
| Category | Electrical System |
| Date | Mar 19, 2022 |
| State | WY |
| Description | Instrument cluster intermittently goes blank (odometer, engine info, etc). Observing, the screen blinks on/off without any information displayed. Occaionally the instrument cluster will work after the vehicle has sat for awhile (24hrs). But as soon as you turn off the ignition, and then turn it back on (stop at a gas station), the problem returns. After about 6 months of this pattern of going blank, and occasionally working again, now the instrument cluster just blinks on/off! |
| Category | Steering |
| Date | Mar 14, 2022 |
| State | OK |
| Description | When turning at low speeds to the right the steering will make a vibration and shake a little. At firts I thought was the abs or traction control acting up but now you can definitely feel the vibration coming from the electric assist. |
| Category | Fuel System, Gasoline |
| Date | Mar 08, 2022 |
| State | RI |
| Description | The contact owns a 2019 ram 1500. The contact stated while refueling the vehicle, the pump would constantly shut-off independently before the tank was full. The contact would constantly squeeze the handle to continue fueling the vehicle. There were no warning lights illuminated. The contact stated that the failure had been reoccurring increasingly and it would take 15-20 minutes to refill 4-5 gallons of fuel. The dealer was notified of the failure and advised the contact to bring the vehicle to their location for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000. |
| Category | Structure:body |
| Date | Mar 08, 2022 |
| State | AR |
| Description | The plastic frame at the top of the rear back glass has two cracks causing significant leaking into the cab of the vehicle. |
| Category | Steering |
| Date | Mar 07, 2022 |
| State | MN |
| Description | My power steering doesn't work properly on my 2019 ram 1500 classic. When I drive it goes in and out of power steering. I see there is a recall for fca us has decided that a defect, which relates to motor vehicle safety, exists in certain electric power steering (eps) gears intended for use on 2013 – 2019 model year (ds) ram 1500 pickup trucks. Some eps gear assemblies may have been built with a contaminated circuit card assembly that may short circuit. A short in the control circuit components may result in an intermittent loss of power steering assist which may cause an inconsistent steering effort, especially during lower speed maneuvers. Inconsistent steering effort can cause a vehicle crash without prior warning but both fca and duluth dodge refuse to inspected the vehicle because they say its not part of the recall.... But it was manufactured in 11/18 which falls into the time period |
| Category | Power Train:automatic Transmission:control Module:software |
| Date | Mar 02, 2022 |
| State | CA |
| Description | The contact owns a 2019 ram 1500. The contact stated while accelerating from a stop sign, the vehicle stalled and the "selector switch" knob went from drive to park then back to drive. The contact turned off and restarted the vehicle, and the vehicle returned to normal operation. The contact stated that the "automatic brake engaged" warning light was illuminated. The failure was intermittent. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission software updated. The vehicle was repaired however, the failure was still intermittent. The manufacturer had been informed of the failure. The failure mileage was approximately 5,000. |
| Category | Seats |
| Date | Mar 01, 2022 |
| State | MI |
| Description | The driver's seatback broke last year and now has broken a 2nd time. The vehicle has never been in an accident and has never been used off-road. I have contacted the dealer in the matter and they have dismissed my concerns this first seat broke at a weld and the 2nd seat has the same symptoms less than a year later. |
| Category | Unknown Or Other |
| Date | Mar 01, 2022 |
| State | CO |
| Description | Rear window shattered after using defrost |
| Category | Fuel/propulsion System |
| Date | Feb 28, 2022 |
| State | WI |
| Description | Fuel injectors are misfiring veichle on multiple cylinders. Replaced all spark plugs and change fuel injector on misfires cylinder. Then 2 weeks later now another misfire on cylinder. Now changing all fuel injectors. Don't even have 10000miles on truck. |
| Category | Steering |
| Date | Feb 28, 2022 |
| State | LA |
| Description | The contact owns a 2019 ram 1500. The contact stated that while driving 60 mph, the steering wheel was difficult to maneuver. There was an unknown warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,861. |
| Category | Electrical System, Power Train, Unknown Or Other |
| Date | Feb 25, 2022 |
| State | NY |
| Description | I was driving my truck home and while approaching a stop sign I proceed to apply the brakes, my vehicle drop out of drive, the d on my shift knob began flashing and a message was displayed on the panel that stated " select the p (park) and then desired gear". I looked online to see if I was the only person having this issue and it turns out that this issue is all over the forums. I considered this to be potentially dangerous issue since this could also happen in traffic. I contacted the dealership and they stated that there was no recall notice for such an issue. They stated that they were backed up with service issues and could not look at my truck for weeks. I think ram (fca) should look into this issue asap. |
| Category | Fuel System, Gasoline |
| Date | Feb 25, 2022 |
| State | MA |
| Description | The contact owns a 2019 ram 1500. The contact stated that while attempting the refuel the vehicle fuel would splash out of the filler neck and outside the vehicle and also the fuel nozzle would continuously shut off. The vehicle was taken to the local dealer who diagnosed that the fuel filler neck needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 15,000. |
| Category | Visibility/wiper |
| Date | Feb 23, 2022 |
| State | MO |
| Description | My passenger side wiper will quit working due to the nut loosening itself it has happened several times since I bought the truck. I noticed there is a recall for the year of truck I have but when I input my vin it does not show a decal but I am having the same problems as the recall |
| Category | Engine |
| Date | Feb 22, 2022 |
| State | MN |
| Description | Starter stopped working and needed to be replaced |
| Category | Visibility/wiper |
| Date | Feb 22, 2022 |
| State | NH |
| Description | During a rain storm wiper went out if sync then driver side either working erratic or not at all |
| Category | Electrical System |
| Date | Feb 16, 2022 |
| State | MN |
| Description | The navigation system has the car traveling in the wrong direction. The compass does not work and the navigation says the car is 100s of miles away from its actual location. It's has been fixed once by the dealer and broke again. This will be my second radio. A compass not working or telling a driver to turn into a ditch could cause harm. |
| Category | Air Bags |
| Date | Feb 15, 2022 |
| State | OH |
| Description | On january 1/23/2022 my vehicle was traveling at a speed of approx. 35mph in wintery conditions. A vehicle failed to stop at a stop sign and slide into the road way, and my vehicles front end collided with the side of their vehicle. All of the other vehicles air bags, front and sides, deployed. None of my airbags deployed at all. The vehicle had significant damage and was a total loss. The highway patrol, tow truck driver, the ems, the insurance adjuster, and the body shop all said "I can't believe your airbags didn't deploy". My vin number does indicate a recall related to airbags, but indicates it was fixed. I feel there was definitely an issue that prevented them from deploying. The people commenting are experts as they respond to accidents of this nature as a career, so I feel their opinion warrants an investigation in this matter. |
| Category | Exterior Lighting, Unknown Or Other |
| Date | Feb 15, 2022 |
| State | RI |
| Description | The direction signals will only work when taking a right turn. The signal stalk will not return to the neutral position and the signal will not shut off after making a right turn. In order to shut off the right signal, I must pull the signal stalk to the left turn position. However, the left turn signal will not operate. Further when making a right turn the signal will begin operating even though I have not engaged the turn signal. The truck is only 38 months old, with only 18,600 miles on it. The turn signal is a lifetime part and should last decades and hundreds of thousands of miles. It is dangerous to operate the vehicle in traffic especially at night as I cannot signal a left turn. I took it to the dealer, but the service agent wanted me to pay 5 just to diagnose the problem and then parts and labor. The vehicle is just beyond the 36-month warranty, but at only 18,600 miles, the dealer should repair this as it is a safety issue. |
| Category | Engine, Power Train, Unknown Or Other |
| Date | Feb 13, 2022 |
| State | FL |
| Description | When I come to a sudden or slow stop either coming to a stop sign or going around a corner or traffic jam on the highway, my truck will sometimes surge and accelerate suddnly before coming to a complete stop. When that doesnt happen the truck will just drop into nuetral and the cluster will display " please shift to park then select desired gear". Its not just annoying but a safety issue since ive almost been rear ended twice and almost t-boned while my wife and 8 year old daughter were in the car with me. I cant moved till I stop the vehicle to put it in park and then back in drive everytime it does it. Its been happening ever since 25k miles and im at 52k miles. Ive take. It to the dealer twice and they daid they couldnt replicate the problem so they couldnt do anything. Then no dealer near me does courtesy vehicles except one 50 minute away from me but they only have two courtesy trucks and they are always out and have no idea when they will get them back and I work out of my truck so I need a truck so I can never schedule an appointment to take my truck in for anything including this issue. I just want my brand new truck to work that im paying 0 month for. I dont wanna trade it in and get stuck on a new loan and more money out of my pocket. This is the most aggravating experiance of my life and no way to reconcile the issue in site. Please help. |
| Category | Electrical System |
| Date | Feb 10, 2022 |
| State | FL |
| Description | Not sure if these are both related, went to get in car and was locked out, towed to dealership where they replaced the bcn, went to pick up and vehicle was dead, had to have it towed back into the garage at the dealership where they replaced the battery almost Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
| Category | Fuel/propulsion System |
| Date | Feb 10, 2022 |
| State | ID |
| Description | Fuel tank won't take fuel in tank at almost empty it will only take 30cents of fuel and fills up neck and shuts off pump and spills all over the ground |
| Category | Fuel/propulsion System, Power Train |
| Date | Feb 08, 2022 |
| State | CA |
| Description | Just left my house. Came up to the second stop light, about 4 blocks away from my house , slowed down to stop for the red light when the truck just shuts off. The lights came on in the information center and stated to put the truck in park and restart the truck. There was a red lightning bolt displayed in the info center as well. This is about the 5th time the truck has done this, just stalling and shutting off for no reason. Seems to only do this within 5 minutes of starting the truck after it has been parked for hours. |
| Category | Engine |
| Date | Feb 04, 2022 |
| State | PA |
| Description | I was driving on the highway doing about 70mph and the truck shut down on me and I had to coast to the sholder across 3 lanes of traffic. Truck would not restart and had to have it towed. Had to have the truck towed to dodge and when they looked at it they put it on the computer and there were no issues. This is scary |
| Category | Electrical System, Fuel/propulsion System |
| Date | Jan 31, 2022 |
| State | FL |
| Description | 1) the fuel pump broke on our 2019 ram big horn. It only has around 40,000 miles on it. We had it towed to the dealership. They are going to replace the fuel pump mid to end of february due to part shortage. My wife was on the entry roadway to i95 when without warning the truck puttered and died on the entrance ramp. There was no warning lights, messages etc. Luckily she puttered to the side out of the way of speeding cars getting on i95. According to the dealership they have no idea how the fuel pump died. The dealership is the only party that inspected the vehicle. 2) the second problem we are having with the ram, is the dashboard lights flicker on off for no particular reason. It just happens when it feels like it. We brought it to the dealership and of course it didn't happen to them so they have no idea why the dashboard lights are going on and off. The rear defroster isn't working. The battery died as well. We feel there is some type of electrical problem with the truck. We do not believe a vehicle with only 40,000 miles would have the fuel pump die. I know other ram trims (2500, 3500 etc)have had recalls due to fuel pumps dying and dashboard lights going on and off for no reason. I think this is a problem that needs attention! My wife could have been killed on the ramp to i95 |
| Category | Seat Belts |
| Date | Jan 31, 2022 |
| State | KY |
| Description | I was dropping my child off at school. She said the seat belt was stuck. So her brother went to help her . Then she started screaming the seat beat was stuck around her waist . She could not breath. I parked the truck and ran around to help her. The seat belt was locked up I could not get it to release. The school principal saw the commotion and asked if she could help . I told her to grab a knife or scissors we need to cut the seat belt off. She ran and grabbed scissors and I cut the seat belt. She could have died if I was not at the right place at the right to me. |
| Category | Electrical System, Steering |
| Date | Jan 30, 2022 |
| State | TX |
| Description | Power steering intermittently failing, then completely failed and is very hard to turn. |
| Category | Fuel/propulsion System |
| Date | Jan 27, 2022 |
| State | NJ |
| Description | Will not accept gas from the gas pump and this is been happening for the last approximately six months the gas attendant told me that this is a problem with all ram trucks |
| Category | Fuel System, Gasoline |
| Date | Jan 26, 2022 |
| State | FL |
| Description | The contact owns a 2019 ram 1500. The contact stated that while the fuel tank was empty, it would not accept gasoline, and the gasoline overflowed out of the fuel tank and onto the contact's arms, which caused chemical burns. The contact received medical treatment for his injury. The vehicle was taken to an independent mechanic and diagnosed with a faulty fuel filter neck. The fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but did not provide any assistance. The failure mileage was approximately 58,000. |
| Category | Power Train |
| Date | Jan 26, 2022 |
| State | CA |
| Description | While I am driving my rebel the transmission pops out of the driving gear while driving which makes me have no power when on the road. I have to come to a complete stop and put my truck into park and then back into drive before I can take off. Every time this has happened I have almost got hit by other cars with my family in the truck with me. Chrysler customer service rep hung up on me today and said there is nothing they can do about it. My dealer told me they can't duplicate the problem so come pick up your truck. Not sure what to do, but I know I'm scared for anyone to drive this truck because it can be deadly. Dch dodge of temecula ca sold me this truck I hope they can fix this problem for me. Chrysler has been useless they obviously don't care about there customers lives. This is my 2nd transmission with only 35k miles on my truck |
| Category | Unknown Or Other |
| Date | Jan 22, 2022 |
| State | VA |
| Description | The rear window frame cracked. Water leaks into the interior. The window could fall out while traveling and create a road hazard or strike a vehicle behind me. It is a known issue as ram has updated the part to correct the problem, but refuses to replace due to vehicle being 2 mos out of warranty and only 15k miles. |
| Category | Unknown Or Other |
| Date | Jan 20, 2022 |
| State | TN |
| Description | 1. Rear glass seal failed as a result of manufacturer defect allowing water to leak into back of passenger compartment, just below the airbags in the rear/roof of the cab. 2. Concern is that increased moisture inside the passenger compartment may impact the functionality of air bag or other electronic systems. 3 & 4. Rear glass was inspected by the manufacturer and replacement was recommended. Defect with rear glass seal/cracked window frames is documented in mopar technical service bulletin (tsb) 23-016-21. This is a known issue to the manufacturer. 5. No warnings other than moisture build-up on the windows inside the passenger compartment and a saturated back seat and carpeting after wet weather. |
| Category | Fuel/propulsion System |
| Date | Jan 15, 2022 |
| State | FL |
| Description | Fuel tank has a cap less tank system that sprays gasoline all over the person pumping it. Most fuel pumps will not let fuel into the tanks causing the person who is fueling the vehicle to be splashed with fuel. The dealership wants 0 just to look at it but a local mechanic says the system is faulty. The emissions are fine and the tank will fill at certain gas stations. There are no warning messages or indications of any kind. You start fueling and bam! You're covered in gasoline |
| Category | Power Train |
| Date | Jan 14, 2022 |
| State | FL |
| Description | While driving the truck it will randomly put itself in neutral and the dash will indicate it must shift to p then desired gear and the gear selector will be blinking d which can only be done by stopping the truck completely. My dealer is unable to duplicate the issue. It has happened 4 times since I,ve owned it new. I have video of it doing it. I see others having the same issue on youtube and on ram forums if you google ram truck must shift to p to select gear. Imagine trying to cross lanes or merge with traffic and have your truck randomly go into neutral. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Jan 05, 2022 |
| State | GA |
| Description | on 06-06-2021 my wife, daughter and me and our three dogs, was heading to are first destination on are 2 week vacation pulling are camper. In about 150 miles into the trip started smelling diesel, pulled over on a narrow 2 lane road couldn't see anything. So my wife found a road we could pull off on to check everything out a mile away, right before we made it to the road a (service electronic throttle) message came on, so made it to the road to pull off stoped and instantly smoke started bellowing out from the back of the hood. I hopped out and started feeling something burning my legs looked down and saw liquid aluminum dripping and yelled from everyone to get out, by to time we got everyone out the whole front of the truck way fully on the so I got what I could get out and my wife was on the phone with 911. Knowing that the fire department is 20 minutes out I needed to save the camper. Fire is past the fire wall now, pull the panel for the emergency release to put the transmission in neutral one of the airbags blew up in my face and couldn't get it out of park. So somehow I shook the truck and camper enough to get the pin out of the hitch and somehow someone drove by and asked them could they help me pull the camper away, and we hooked a chain and pulled it away. 24 minutes later the fire department arrived and everything I saved from the truck was in the grass and burned up to hot to get close to get. So 24 minutes of hell was just starting legs, hand burned and contacts burned can't see well and back thumping. Calling everyone like ram, insurance company no one will help. So the volunteer fire department pulled are camper to their fire station and stayed the night there until are family could pull us back home. Then the nightmare of dealing with the scummy progressive fight for almost 3 months that would not pay market value the time of the incident and somehow took over my claim I had. I have videos and pictures of the fire. |
| Category | Electrical System |
| Date | Dec 31, 2021 |
| State | MI |
| Description | Instrument cluster comes on and off whenever it wants, leaves me in the dark without it while driving. Dealer states there's nothing they can do except replace screen. This started after I had my truck serviced at a dealership and the dealer stated it was like this when they got it. Everything worked great until I had it serviced. Now it's just dangerous to not have a dash that works. |
| Category | Structure:body |
| Date | Dec 29, 2021 |
| State | CA |
| Description | Rear window structure frame cracks prematurely causing structural damage due to water leaking through into the cab of the truck. This defective backlite by ram 1500 has been leaking causing the rear window visibility to be affected by fogging up too easily and water dripping through the windows frame on to the inside of the window, also the vehicle is equipped with a battery pack behind the rear seat and if left to get wet will cause failures and damage to vehicle electrical system. The vehicle has been inspected and confirmed by the ram certified dealership. Manufacture has been informed of this ongoing issue and has issued prior tsb cases for this defect. No prior issues with rear window prior to noticing the faulty cracked window frame. It appears this has been happening to several ram 1500 from years 2019-2022 this should not be happening on a like new 2 year old well taken care of vehicle |
| Category | Engine |
| Date | Dec 22, 2021 |
| State | TX |
| Description | Bolts holding the exhaust manifold to the engine block had broken on both sides. This led to a ticking sound coming from the engine bay while the vehicle was running |
| Category | Steering |
| Date | Dec 21, 2021 |
| State | CA |
| Description | The contact owns a 2019 ram 1500. The contact stated while driving approximately 30 mph, the steering wheel became difficult to turn. The contact stated that the service power steering warning message was displayed. The vehicle was taken to a local mechanic where it was diagnosed with needing the steering gear replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the vin was not included in a recall. The failure mileage was approximately 50,000. |
| Category | Fuel/propulsion System |
| Date | Dec 19, 2021 |
| State | FL |
| Description | Gasoline leaking from top of gas tank |
| Category | Back Over Prevention: Warnings, Electrical System, Forward Collision Avoidance: Warnings |
| Date | Dec 15, 2021 |
| State | OK |
| Description | Instrument cluster screen is blank this screen displays basically everything you can think of. When it's blank you're driving blind. It has not been inspected because it is blank. Have filed several complaints with fca. No warning messages------it just simply quit working. |
| Category | Electrical System, Structure:body |
| Date | Dec 15, 2021 |
| State | CA |
| Description | The key fobs would not work to unlock or start the vehicle. After two weeks with the woodland, ca hoblit dealership, it was determined that two cracks in the rear windshield led to electrical damage under the backseat where the key fobs connect to an electrical sensor. This caused the truck to be non-operational and requiring it to be towed. According to the dealership, they have now seen three recent cases of the same cracks in the rear windshield. When it rains heavy, more of these trucks will no longer become operational. If this went out while driving, the vehicle would not be able to operate, causing an unsafe situation for all drivers on the road. There was no warning. It rained and the cracks were not noticed as they blend into the design of the rear windshield. |
| Category | Power Train |
| Date | Dec 15, 2021 |
| State | FL |
| Description | Upon braking and downshifting, transmission occasionally erroneously falls out of gear without user input. The "d" indicator around the shift knob and in the instrument panel display will blink. The instrument panel will also display the message "shift to p then desired gear". A drop in engine rpm can be observed before the erroneous shift. The engine remains running and the transmission remains in a neutral state at this time. This can be dangerous when it occurs upon braking for a railroad crossing or yield and merge situation in which I cannot accelerate into traffic or away from an oncoming train. The transmission can be re-engaged only after shifting to p then back to d. |
| Category | Power Train |
| Date | Dec 14, 2021 |
| State | TX |
| Description | Battery went dead, display showed power steering failure and the check engine light was on. I had the code read and it was p1df3 |
| Category | Structure:body |
| Date | Dec 14, 2021 |
| State | CA |
| Description | Water leaking through the rear window. Headliner gets wet when it rains and when the truck gets washed leaving a smell after it dries. Dealer was notified about a year ago. |
| Category | Visibility/wiper |
| Date | Dec 06, 2021 |
| State | SC |
| Description | My wipers sound like they are grinding when I use them, and are very slow. To the point to where it seems like the wipers motor is quiting. My visibility when it rains will be close to 0 if it is not repaired. |
| Category | Power Train |
| Date | Dec 01, 2021 |
| State | VA |
| Description | Rear differential began to grind and make noise. Dealer stated could cause failure and lead to crash if not repaired/replaced. Full diagnosis not complete as of this date. |
| Category | Steering |
| Date | Nov 28, 2021 |
| State | WI |
| Description | Vehicle makes a noise similar to the antilock braking sound when making right turns. Ram does not have a fix for the issue. The issue is happening more frequently. |
| Category | Engine |
| Date | Nov 23, 2021 |
| State | CA |
| Description | When I was driving roughly 25 to mph I lost all power. Engine was still rubbing and revving because I was pressing the gas but I lost all power to accelerate and no check engine lights were in. All guards were fine and I have over 3/4 of a tank of gas. I have noticed upon acceleration at random times I will have difficultly accelerating. I heard a loud knocking at which time the dealer said it was a lifter. I took it to an independent shop after the service tech andrew told me it's a smart motor and will correct itself so no need to make any repairs. I was told at the independent repair shop that I had a manifold problem and they replace the manifold. But today noticed again I've lost power and unable to accelerate while going 49 mph. Again told by andrew that it's a smart engine and will correct itself however it'sa safety issue when driving the freeway |
| Category | Electrical System, Fuel/propulsion System |
| Date | Nov 22, 2021 |
| State | CA |
| Description | I cannot properly refuel my tank. It takes me 25 minutes to fill 5 gallons of gas. The pump keeps shutting off like it thinks my car is full. All gas station pump are doing the same thing. Also my navi goes off course. Sirius xm says my location is one place according to their system but I am 200 miles away. They say it shows it is working on their end but there is clearly an electrical or navigation glitch with my car. |
| Category | Electrical System, Engine, Power Train |
| Date | Nov 22, 2021 |
| State | CA |
| Description | At low speed usually coming to a stop truck shifts to natural dash indicates to "shift to park" once shifting to park and back to drive truck moves normally. The truck has had this happened numerous times. I reached out to ram care and they advised me to have it scanned at a service dealer. I had the vehicle scanned and no issues were reported. Since then the truck had switched gears at low speed to natural and shift to park . This is dangerous and safety is one of the feature of this vehicle and this can cause many issues to safety to myself or other drivers. |
| Category | Engine |
| Date | Nov 18, 2021 |
| State | GA |
| Description | Turned left into a parking lot, approximately 10-15 mph, and the engine unexpectedly shuts off. Electric parking brake engaged and all warning dash lights came on. If the person behind me was not paying attention they would have collided with me. Was able to start the truck and drive into the parking lot. After searching forums online, this seems to be a common problem with no solution or acknowledgement from the manufacturer. |
| Category | Visibility/wiper |
| Date | Nov 18, 2021 |
| State | WA |
| Description | Wipers stopped working while driving. It was snowing lightly but enough that it was dangerous without working wipers! |
| Category | Electrical System |
| Date | Nov 05, 2021 |
| State | AR |
| Description | The contact owns a 2019 ram 1500. The contact stated that the instrument cluster intermittently failed to properly illuminate. The vehicle was taken to the local dealer as well as mclarty daniel chrysler dodge jeep ram fiat (3709 s thompson st, springdale, ar 72764) and lewis chrysler dodge jeep ram (3311 n college ave, fayetteville, ar 72703) on separate occasions. However, all three dealers could not duplicate the failure. Additionally, the vehicle was taken to an independent mechanic and the mechanic related the failure to nhtsa campaign number: 19v556000 (electrical system). The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that since the dealers could not duplicate the failure, they were unable to assist. The failure mileage was approximately 7,200. |
| Category | Steering, Suspension |
| Date | Nov 02, 2021 |
| State | TN |
| Description | On october 27, 2021 I was pulling into a parking lot at extremely low speed and upon turning heard a pop noise and felt a minimal jolt in the steering wheel. Letter in the day as I was leaving I turned right to come home and had the same experience. The next morning same thing at slow speed turning either left or right. Made appointment at dealer for first available date which was november 1, 2021. I received this from the dealer service team: concern critical customer states there's a popping in the front end wall turning issue test drive and inspect front suspension - passenger front sway bar link worn/separated driver side also showing signs of failing needs both replaced and alighnment recommendation replace sway bar links and alignment with an almost Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
| Category | Electrical System |
| Date | Nov 01, 2021 |
| State | MA |
| Description | Fca “uconnect “ infotainment screen de-laminating, causing inputs to change (volume changes, interior climate changes, rear view camera activation) without user interaction or overall screen failure (inputs not recognized, screen shutoff) causing safety risks due to distraction or inability to use the device for intended function. |
| Category | Service Brakes |
| Date | Nov 01, 2021 |
| State | FL |
| Description | I stopped at the 4 way stop at hill street and apopka. I made a right hand turn down hill st. I went to push on the brake and the complete brake pedal and arm fell off and landed on the floor of my truck. At this point there was no brake to push, I put the truck in neutral and moved right and used the emergency brake to stop the vehicle. I got the truck to plaza dodge and they replaced the entire braking system. Evidently after some research on my part there had been a recall for the same issue on 2019 rams. But only for the classic model. Well it seems they need to have one for the new body style as well. I have all the parts if needed to be inspected. There was absolutely no warning, and if I had been anywhere else and traveling at a higher speed, I strongly believe someone may have been killed. |
| Category | Air Bags |
| Date | Oct 27, 2021 |
| State | AK |
| Description | Airbags did not deploy in an accident where my vehicle rear ended a vehicle. |
| Category | Electrical System, Unknown Or Other |
| Date | Oct 27, 2021 |
| State | KS |
| Description | I have had radio issues since mid 2020 on my 2019 ram 1500 laramie longhorn. I have gone to the dealer and they have updated the software. It was good for a short, short, time and then the issue continued. At the end of november of 2020, my battery went bad for a second time. I took it in to the dealer because the radio was not working again and this time they ordered a new radio. The maps system would show my 250 miles to the east southeast. I live in wichita, ks and it would have me in a field outside of tulsa, ok. The radio would display also the same message that “dive not supportedâ€. I finally got a replacement radio and the maps worked but the display immediately went back to “device not supported.†I went back into the dealership and they contacted mopar once again and the service person told me that an update was coming in the spring of 2021. I have contacted the dealership and “us customer care | uscustomercare@fcagroup. Com" by the installed help system multiple times and I have received one replay but was told at each phone contact that someone would be contacting me to followup. No one has ever returned a call for a follow-up. I would like my radio back and to be able to use it like it was purchased to function. It is a distraction to use since it also controls the air conditioning and the heat functions as well as hands-free for my phone. Please look into this matter and please keep me updated on it. It is a hazard and needs to be repaired properly |
| Category | Electrical System, Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Warning |
| Date | Oct 25, 2021 |
| State | FL |
| Description | The instrument cluster has stopped working. I am no longer able to view things such as speed, tire pressure, oil life, warning lights and signals and more. This was functioning properly when I bought the truck but recently has gone blank for days and then came back on. It went out again about 5 days ago and has been out since. I have researched he'd online and in message boards and have seen many other cases of this happening with other ram trucks. |
| Category | Structure:body, Unknown Or Other, Visibility/wiper |
| Date | Oct 21, 2021 |
| State | VA |
| Description | Parked, sprayed windshield with washer fluid, liquid streamed down inside of windshield (leak) in three separate locations. |
| Category | Steering |
| Date | Oct 20, 2021 |
| State | NY |
| Description | Steering control while driving higher then 40 mph the steering stick both right and left when going around a bend. This has caused 2 oversteering events with out accidents or injuries. This will be much more dangerous during inclement weather, especially snow. The dealer or service has not been contacted as of yet, nor have the parts been inspected. No working lamps were illuminated. This vehicle is a certified preowned that was purchased out of state. The problem was noted during the ride home after picking up then vehicle. Originally I thought it was the tires, it was not. |
| Category | Steering |
| Date | Oct 19, 2021 |
| State | FL |
| Description | The contact owns a 2019 ram 1500. The contact stated while driving at various speeds and making exclusively left turns, the steering wheel inadvertently locked in position, not allowing for movement of the steering wheel. The contact stated no warning light was illuminated. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was informed of the failure. The contact was awaiting a response. The failure mileage was approximately 6,000. |
| Category | Engine, Steering, Unknown Or Other |
| Date | Oct 15, 2021 |
| State | TX |
| Description | 5. 7 2019 ram 1500 rebel with mds engine stop with low mph and turning onto oncoming traffic. I was not accelerating, nor applying the brake. Just slowly rolling into a left turn. It has happened about 4 times and usually during a u-turn. Only two options to get it out of condition during oncoming traffic!!! 1) engine dies, apply the brake, shift to park, release the parking brake, shift to drive 2) while still rolling in turn, engage/turn the shifter to neutral and lightly touch the brake pedal, the engine will start, then shift into drive |
| Category | Fuel/propulsion System |
| Date | Oct 13, 2021 |
| State | MD |
| Description | Recently I have been experiencing issues when I pump gas in my three year old truck. When I pump gas the nozzle won't fill it up automatically and continues to stop constantly that causes to take forever. |
| Category | Structure:body |
| Date | Oct 10, 2021 |
| State | GA |
| Description | Tailgate unlocks and opens on its own while driving. |
| Category | Electrical System, Vehicle Speed Control |
| Date | Oct 09, 2021 |
| State | PA |
| Description | The instrument cluster screen in the driver dashboard has gone completely blank. You cannot see the mileage on the truck or any of the information about the truck. I went to dealer who quoted 00 to replace the screen. I was on the highway going 65mph when the screen went completely blank and I had no control over the cruise control. Luckily I was able to get the truck to stop. My concern is that when these screens go dead and you are using something like cruise control, you no longer can see anything happening in the vehicle when the screen goes dead. Ram has refused to fix the problem for me. This all started after I did an over the air update and it bricked my dashboard screen afterward. |
| Category | Visibility/wiper |
| Date | Oct 09, 2021 |
| State | NY |
| Description | My factory windshield cracked so I had to replace it, I decided to go with oem for the replacement, after getting it replaced I noticed the windshield was distorted and had wavyness to it, I called and the guy said it must've been a defective windshield, he replaced it a second time and the same thing happened, I then thought maybe he was getting fake oem glass so I contacted my dealer, they replaced it, low and behold the same problem, then a fourth time, yup the same problem, keep in mind these are oem mopar windshields. It is very hard to focus on driving and very frustrating, something needs to be done because I have a feeling I am not the only one with this complaint for my truck. |
| Category | Unknown Or Other |
| Date | Oct 07, 2021 |
| State | TX |
| Description | Instrument cluster panel has been intermittent for some time and eventually is now blank. It is a safety hazard since you cannot get any information about tire pressure, oil pressure, and other information. |
| Category | Structure:frame And Members |
| Date | Oct 06, 2021 |
| State | MD |
| Description | The contact owns a 2019 ram 1500. The contact stated that the rear window frame fractured and caused water to penetrate the vehicle and damaged the wires located in the driver's side rear passenger's seat and rear passenger's side seat. The vehicle was taken to an independent mechanic. The mechanic replaced the rear window frame unit and glass. The vehicle was repaired. The manufacturer was contacted. The approximate failure mileage was 49,500. |
| Category | Unknown Or Other |
| Date | Oct 02, 2021 |
| State | AL |
| Description | The instrument cluster in the vehicle providing all information to the driver does not work properly. When the temperature is hot outside or the vehicle is in direct sunlight for extended period of time it will not come on. This I lose all safety alerts, as well as odometer readings and other standard readings. |
| Category | Steering |
| Date | Sep 27, 2021 |
| State | MN |
| Description | The contact owns a 2019 ram 1500. The contact stated while driving 35 mph, the steering wheel became difficult to turn. The contact stated that the power steering assist warning light was illuminated. The contact was able to drive to his destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with nhtsa campaign number: 19v812000 (steering) however, the vin was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 27,000. |
| Category | Air Bags |
| Date | Sep 19, 2021 |
| State | NC |
| Description | My wife was in an accident where she hydroplaned, struck center barrier cables, went head on into a guardrail and was flipped 180 degrees and not a single airbag deployed. |
| Category | Vehicle Speed Control |
| Date | Sep 19, 2021 |
| State | NC |
| Description | While passing pushed pedal to floor and it stayed there. Got to over 100 mph before I hit the brakes hard and the over ride kicked in. Had to pull the pedal off the floor. |
| Category | Service Brakes |
| Date | Sep 15, 2021 |
| State | FL |
| Description | Based on the inspections and investigation arranged by the insurance group (attended by the vehicle and braking system manufacturers), a “seized caliper†was the cause of a 2019 incident that nearly killed a family traveling from illinois to florida. A 2019 dodge ram was rented from enterprise rent-a-car (illinois), for the purpose of transporting a family (and their personal belongings) to their new home in florida. 8 hours into the trip, the truck was traveling 65-70 mph on I-65 south when smoke began emanating from the rear, drivers side tire area. The driver pulled to the side of the road to inspect the issue, and immediately spotted flames near the drivers side, rear tire. The flames were directly beneath the fuel tank, leading the family to abandon the vehicle. 911 was called and the county fire department arrived approximately 20 minutes later. The vehicle was fully engulfed in flames, and was a total loss. Fortunately, no one was (physically) hurt. Kentucky state police also attended the incident, transporting the family to a local dq for them to wait for their replacement rental vehicle to be delivered. This incident occurred on may 31, 2019. Disappointing is the best way to describe how dodge and bosch have handled this incident. Ilco, the insurance group acting on behalf of enterprise rent-a-car, completed a thorough inspection process, which suggested that a seized caliper was the cause of the incident. The family involved were verbally notified on the findings. End of story |
| Category | Steering |
| Date | Sep 15, 2021 |
| State | SC |
| Description | When making right and left turns at slow speeds, I hear a buzzing noise and vibration in the steering wheel. I also feel a slight clunk when shifting between 2nd and 3rd gear. I'm afraid if I keep driving with this issue, this may cause a possible lost of steering/control. |
| Category | Steering |
| Date | Sep 12, 2021 |
| State | IL |
| Description | I was pulling out of the parking lot at work and the steering locked up, luckily I was going slow and was able to stop |
| Category | Electrical System, Exterior Lighting, Service Brakes |
| Date | Sep 08, 2021 |
| State | IL |
| Description | The headlights will flicker. Coming off a stop the parking break would flash as a failure and not available. Goes on and off along with a few lights on the dash. |
| Category | Electrical System |
| Date | Sep 08, 2021 |
| State | IL |
| Description | I had the vehicle in park. When I shifter the knob to drive everything completely shut off. The screen said to press the petal and start the vehicle. It wouldn't do anything. After a bit I was able to press the ignition button a few times to cycle and start the vehicle. |
| Category | Steering |
| Date | Sep 08, 2021 |
| State | MI |
| Description | When turning left at speeds over 40 mph the steering sticks or loses power assist when coming out of the turn. Turning to the right is unaffected and works normally. Been to the dealer with this complaint twice, each time they said there was no fault code and they could not find a problem. Driving at highway speeds in traffic can be very scary, anyone that drives this truck and is not aware of this steering issue could result in a wreck. |
| Category | Unknown Or Other |
| Date | Sep 07, 2021 |
| State | OH |
| Description | Rear tailgate opens randomly while driving. Tailgate has power locks. Vehicle has short bed. Luckily my cargo has not fallen out but this could be a safety issue for people behind me or cause damage if I'm hauling a trailer. |
| Category | Engine |
| Date | Sep 02, 2021 |
| State | NV |
| Description | I was driving down the hill on a state freeway and the engine completely shut off. The drive light was flashing but I was unable to do anything or even indicate with flashers or turn signal. I was able to move to the side of the road where I shut the key off. The car did not immediately restart. But after sitting for a bit, restarted and drove fine |
| Category | Electrical System, Engine, Power Train |
| Date | Sep 01, 2021 |
| State | TN |
| Description | I purchased my truck new in nov 2019. Since then I have had four different occasions where my truck has stalled while driving at low speed or while shifting from drive to reverse. Two of the occasions I was pulling away from a stop and the truck stalled and I was stuck in the middle of the intersection until I put the truck in park and restarted. Luckily there was no cross traffic so there was no danger in this situation but it could have been much worse. The last occasion happened a couple weeks ago when I was moving my truck in my driveway. I shifted to drive and pulled forward then put my truck in reverse. As I put my truck in reverse it immediately stalled. I put it in park and was able to immediately restart it. However, it did have a check engine light on. The next morning I was going to take the truck to the dealer to have the light checked but it had cleared itself and there are no codes stored so the dealer can't do anything. |
| Category | Engine |
| Date | Aug 30, 2021 |
| State | MI |
| Description | 2019 dodge ram. Consumer writes in regards to illuminated service lights. The consumer stated the engine light, battery light and adaptable cruise control warning lights illuminated on multiple occasions. While driving, the vehicle lost power steering, leaked a liquid, smoke emitted from under the hood and the dashboard went dark. Also the tailgate opens intermittently, radio shuts off independently, volts are reading low, and battery is in saver mode. |
| Category | Service Brakes, Steering, Unknown Or Other |
| Date | Aug 23, 2021 |
| State | MN |
| Description | This truck makes a grinding or rubbing sensation when turning and when turning and breaking. The sensation comes from the steering column and vibrates through the steering wheel. It is audible as well. Obviously, this is a concern not only for me any my occupants, but for others on the road way as well as I do not know what is causing this rubbing or grinding. This vehicle has been checked out by my dealer and they do not know what is wrong with it, although they were able to experience the problem for themselves. They also informed me that this is a known issue and that chrysler is aware of the problem as there are many other trucks like mine with this defect. This issue started very sporadically and has continually gotten worse. |
| Category | Visibility/wiper |
| Date | Aug 19, 2021 |
| State | TX |
| Description | Automatic folding side mirrors have failed 3 times on my ram within the last 3 years. The internal components seem to fail and cause the mirror to fail to fold in and fold out properly which causes a loss of visibility. I've had both mirrors replaced so it is not specific to one side. |
| Category | Electrical System, Power Train |
| Date | Aug 14, 2021 |
| State | CT |
| Description | Complete dashboard and guidance screen went black. Shut vehicle off restarted came back on. Happened again week later came back on by self. Happens on once in a while. Dealer changed radio still happens. Vibration in drive line dealer said it was road force on my tires said I need to replace my tires. I replaced all tires still have vibration. |
| Category | Engine, Fuel/propulsion System |
| Date | Aug 13, 2021 |
| State | AZ |
| Description | The exhaust system builds up soot and causes the vehicle to malfunction or require excessive egr cleaning. My vehicle has been in 4 times for the same issue. The dealership admitted they have had many of the same vehicles in for the same issue. It will freeze up when driving and prevent going forward. I have called ram and they refuse to consider anything because my issue is a maintenance issue the dealership already told me should not be necessary until 60,000-90,000 miles and I should know it will need to be done every 10,000 miles if I do not drive more than I do. I was never informed of the issue when purchasing the vehicle brand new. |
| Category | Electrical System:ignition:switch, Engine And Engine Cooling |
| Date | Aug 11, 2021 |
| State | MI |
| Description | The contact owned a 2019 ram 1500. The contact stated that while inside of her residence the vehicle was parked in the driveway when without warning the vehicle independently engulfed with flames. The fire department was contacted and came out to the resident and extinguished the flames. A police report was filed. The vehicle was deemed a total loss by the insurance adjuster who was contacted and came out to the resident. The vehicle was not towed. The dealer was contacted and informed the contact that no recalls were under the vin. The manufacturer was made aware of the failure and started an investigation. Damages from the flames were done to the left side of the contact residents. The failure mileage was unknown at this time. |
| Category | Service Brakes |
| Date | Aug 04, 2021 |
| State | NM |
| Description | Brakes failed to stop truck from bumper to bumper accident, I would've stopped in time but the brakes felt like it was sliding, it wasn't not stopping the truck. I had to quickly release the brake and try again but still manage to hit the truck in front of me. I noticed when I'm drive all day (especially in the heat) by the end of the day when I am using the brake, it takes longer to brake than it did earlier in the day. I assuming the brakes are overheating. Of course I am at fault for the bumper to bumper accident, claim number 31-22t8-87x with state farm. |
| Category | Steering |
| Date | Jul 31, 2021 |
| State | MD |
| Description | Steering rack fails. The part has been redesigned 12 times to my knowledge with no known fix. Parts to repair vehicles are currently not available. |
| Category | Power Train |
| Date | Jul 29, 2021 |
| State | IL |
| Description | The contact owns a 2019 ram 1500. The contact stated upon starting the vehicle, the warning message "service axle wack" appeared on the instrument panel. The vehicle was taken to the dealer who diagnosed that the power train control module had failed. The contact stated that the power train control module was reprogrammed however, the failure recurred while driving. The warning messages "axle locked" and "axle locked, service" appeared on the instrument panel along with two unknown warning lights illuminated. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 21,453. |
| Category | Steering |
| Date | Jul 19, 2021 |
| State | TX |
| Description | Power steering stopped working while driving it. I was going straight on a bridge at the time so I was in no danger, then it started working after about a half mile. No problem the rest of the day but then each day it did it more and more to the point that it has no power steering now. Called the dealer and I'm taking it in on 7/26/21. The warranty is out by 6000 miles |
| Category | Steering |
| Date | Jul 16, 2021 |
| State | IL |
| Description | When turning the steering wheel right I felt a resistance and a grinding/rubbing in the steering system. This has happened several times to both me and my spouse. We have taken it to the dealer, and were told it could not be duplicated. The issue first happened when the truck was less than 6 months old, and just happened again today for maybe the 10th time at just over 2 years and 35,000 miles. |
| Category | Engine, Power Train |
| Date | Jun 26, 2021 |
| State | MI |
| Description | The vehicle has a tendency to hesitate when accelerating from a stop. It is as if the engine is stalling and then recovers. It occurs primarily when the engine is cold but has also happened when warmed up this is a safety hazard because it could leave the vehicle subject to collision form approaching traffic. |
| Category | Unknown Or Other |
| Date | Jun 25, 2021 |
| State | NY |
| Description | The vehicle comes with a safety feature that automatically locks the doors when you reach a set speed, I believe it is 15mph. On several occasions, I, as well as two others that I am sure of, have had their arm on the door when the window was open and when the auto door locks engaged, it pinched us, and on three separate occasions, left bruises. I contacted ram and their independent reviewers said there was no manufacturing defect. I agreed with that but told them that it's a poor design, and at least change the auto door lock feature to engage when the vehicle shifts into gear. Still not the best option but probably the easiest to just change the software. I currently have the auto lock feature disabled, but if this were to happen to somebody while driving, it could distract them long enough to hit something. |
| Category | Unknown Or Other |
| Date | Jun 22, 2021 |
| State | LA |
| Description | While driving all dash warning lights will come on, windshield wipers come on, power steering stops working, brakes extremely hard to stop vehicle. Warnings states do not turn off vehicle as it may not start again or go into gear. This has happened on two occasions. Have taken truck to dealer on both instances and am advised there are no issues. Last time this happened I took video of everything that was happening and provided to dealer. |
| Category | Engine |
| Date | Jun 20, 2021 |
| State | NC |
| Description | Driving on hwy 85 north kind in atlanta going 65moh in rain truck stalls on 5 lane busy hwy in middle lane almost causes accidents . Engine bogged out and made it to side of road where engine failed to stay on , vehicle shakes when trying to start ..... Almost killed me |
| Category | Unknown Or Other |
| Date | Jun 17, 2021 |
| State | CA |
| Description | While driving the vehicle shifted out of drive and gave a message stating to put the vehicle in to park and then shift to drive. This has happen twice and the dealership does not know why. |
| Category | Steering |
| Date | Jun 16, 2021 |
| State | NY |
| Description | While slowing down from 45mph on a flat level road (over a bridge) prior to making a turn the outer passenger tie rod end completely decoupled from the hub's backing plate. I almost completely lost steering. Had another vehicle been in the area, or had the incident happened a second or two earlier there could have been a crash or even a fatality. I was able to torque steer the vehicle around the turn and bring it to a stop on the adjacent street. I couldn't locate the tie rod nut - so I don't know where it came off. The vehicle was flat bedded to the dealer last night. There were not any warning signs that this part was about to fail before it did. The dealer claims that it only needs an outer tie rod and an alignment. |
| Category | Power Train |
| Date | Jun 15, 2021 |
| State | TX |
| Description | Check engine light once for the alternator and had to have it towed and replaced with only 37,000 miles on it and took two months to get part and repaired after just buying the truck. Now check engine light came on and it's the code u11e9 which has to deal with the shutters in the front of the truck |
| Category | Tires |
| Date | Jun 09, 2021 |
| State | LA |
| Description | Going down interstate 70 miles per hr no obstructions at all tire blew out kocked fender out of position and tore off wheel well linning big hole all the way across tire |
| Category | Electrical System |
| Date | Jun 07, 2021 |
| State | KY |
| Description | The instrument cluster goes black, unable to see anything or scroll through tire pressure, fluid temperatures, speed, odometer, fuel economy, etc. It works intermittently, very distracting to drive when the screen flashes or appears to be trying to reboot. Have been to dealer without successful fix by resetting to factory standards. |
| Category | Electrical System, Engine, Service Brakes |
| Date | Jun 02, 2021 |
| State | NY |
| Description | While driving,usually slowing from highway speed,all safety lights turn on on the dash board (cross traffic,anti collision,rear parking,ignition,stabilitrak,check engine). Also vehicle loses power and you can not accelerate. Engine runs on (assuming) 4 cylinders as it starts shaking like it's misfiring. After you pull over and restart the engine all lights clear except check engine. Vehicle than runs normal. Check engine has cleared twice on me. Once after about 30 and second time after about 50 miles. In both instances I was away from home and had to drive back. The other few times was only a few miles away from dealer. Vehicle is currently at the dealer (7th time) with 35775 miles. Multiple tickets have been opened with fca. In my own research I have found online forums with identical issues. The dealer is at the liss. Their techs can't figure it out. They have replaced multiple parts but the issue remains. Note:your system allows me to select three issues at the start of this form but I have three more under adas category that I was unable to select. |
| Category | Structure:body |
| Date | May 18, 2021 |
| State | NV |
| Description | Water is leaking into the cab of the truck from the back window. Took the vehicle to dodge and they stated it was an issue with the window and seal and it shouldn't have failed like this. Declined warranty because it isn't covered past 12k miles. Customer service via phone call on 5-17-21 stated windows are similar to brakes and windshield wipers as they wear out and that makes it not a manufacturers issues. The water damage is severe and causes a moldy smell and could comprise the live wires in the third brake light. There was no warnings and there isn't anything caused by the user. This seems to be a known problem that others have reported to the nhtsa and on message boards monitored by dodge inc. Seat belts by the water damage had to replaced as they were locking up randomly causing child restraint to get too tight. |
| Category | Electrical System, Lane Departure: Blind Spot Detection, Unknown Or Other |
| Date | May 12, 2021 |
| State | TX |
| Description | The car is off and the radio turns on by itself. While the car is in motion the airconditioner works occasionally (not very often) and when the ac goes out the power windows go out as well. The warning sensors on side do not work either. |
| Category | Steering |
| Date | May 12, 2021 |
| State | TX |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated that while driving at approximately 5 mph, the steering wheel seized without warning causing the vehicle to crash into a telephone pole. The air bags did not deployed. A police report was not filed. The contact stated that there were no injuries. The vehicle was towed to southwest chrysler dodge jeep ram located at 2235 n main st, cleburne, tx 76033 where it was diagnosed that the racket steering pinion was lock and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 7,500. |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | May 10, 2021 |
| State | TX |
| Description | Vehicle warning display on the speedometer isn't working. It's a 2019 ram with 45k miles. It goes blank or won't come on. Without this display working properly, driver cannot see any warning such as, door open, tire pressure or any important warnings. The vehicle is drivable but the warning dash on the speedometer doesn't work. |
| Category | Unknown Or Other |
| Date | May 07, 2021 |
| State | MN |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated his son was reversing the vehicle when the vehicle lost motive power and began to shutter when hitting a curb. No warning lights illuminated from the vehicle. The driver exit the vehicle and noticed a glare coming from underneath the vehicle, when the driver looked underneath the vehicle he saw fire coming from the underneath between the frame welds. The fire department came out and to extinguish the fire. No one was injured. A fire department report was filed. The vehicle was towed to a tow lot, then later towed to a local dealer olivia chrysler center inc (2135 w lincoln ave, olivia, mn 56277 phone: (320) 523-2170). The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 37,000. *dt |
| Category | Power Train |
| Date | Apr 30, 2021 |
| State | TX |
| Description | I have owned my 2019 ram 1500 (new) for 2. 5 years and more than 30-40 times over this period the transmission gets stuck in 1st gear. The only way, I've found, to resolve is to put truck into park, turn off engine and then restart. It happens when I first start driving and don't notice until the engine "revs" and then realize it is stuck in gear. Had mentioned to dealership when in for repair/service. They seem not to be aware of any reports of this problem. It is random and although can happen back-to-back, it is seldom, so hard to replicate on demand. Not sure the exact dates of these occurrences, as I've gotten use to it, but warranty is come up and thought I better report it. |
| Category | Steering |
| Date | Apr 28, 2021 |
| State | MI |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated while reversing out of a parking spot, the vehicle loss power steering assist and was difficult to turn. There was no warning light illuminated. The contact had the vehicle towed to his residence. The vehicle was not taken to the local dealer nor an independent mechanic to be diagnosed or repaired. The contact referenced an unknown recall as a possible cause for the failure. The manufacturer was informed of the failure and informed the contact that the vin was not under recall. The failure mileage was approximately 37,890. |
| Category | Electrical System, Seat Belts |
| Date | Apr 21, 2021 |
| State | MA |
| Description | March 5 2021 car stopped working ,would not turnover and all the warn ing lights were on. Was ntowed to dealer and at first I was told they could not figure what was the problem then figured it was the tipm module needed to be replaced . One month later 2 more electrical problems . One is the cooling louvre system needs replacemet an d a more serious problem was happening with starter meltdown that could have caused a fire. Researching these issues I probably will be having more electrial problems. First issue cost 1000$ and parts on 2nd and third issues are over 900$so repair will probably @ over 2000$. Something is really wrong with these trucks or I have a lemon!! |
| Category | Engine, Fuel/propulsion System, Unknown Or Other |
| Date | Apr 20, 2021 |
| State | MD |
| Description | While driving on april 15, 2021, stopped at a red light and car completely shut off and would not start back up. Tried jumping car numerous times but still would not start. Had car towed to dealer and car still would not start. Dealer can not diagnose what issue is and can not define why car cut off in the middle of traffic |
| Category | Steering, Steering |
| Date | Apr 17, 2021 |
| State | WA |
| Description | Driving at 35mph the first time when the power steering completely turned off. Now happens when turning the truck on, then power steering turns back on after a few minutes. There are other recalls for this exact problem on other vin numbers. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Apr 10, 2021 |
| State | AL |
| Description | Vehicle was in motion, gently turning right and decelerating, moving approx. 60 mph exiting interstate when engine shutoff. Dash display read message to shift car into park. Drive shift knob flashed 'd'. Accessory power remained on. Vehicle was coasted to a stop, shifted to park, powered off, and restarted. Driver accelerated vehicle to merge back into traffic, triggering another engine shutoff with the same condition. After second restart, when vehicle was in park the engine was revved to verify a power limit redline was not being surpassed causing engine shutoff. Ac/radio was powered down and vehicle reached destination 5 minutes away without further incident. Cause of engine failure unknown, all fluid levels/temperatures nominal, no smoke or visual indications of failure on the vehicle. |
| Category | Vehicle Speed Control |
| Date | Apr 08, 2021 |
| State | LA |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated while driving 70 mph with the cruise control activated, the vehicle decelerated and the cruise control deactivated independently. There was no warning light illuminated. He was unable to re-engage the cruise control after the failure. The vehicle was taken to interstate dodge chrysler jeep ram fiat (701 constitution dr, west monroe, la 71292, (318) 387-2665) however, the mechanic was unable to duplicate the failure. The failure persisted. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 4,500.*dt |
| Category | Unknown Or Other |
| Date | Mar 30, 2021 |
| State | CA |
| Description | The truck turns off while driving |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Mar 29, 2021 |
| State | KS |
| Description | I was driving on I-65 in indianapolis, in traffic, when my engine abruptly shut off and the ignition mode switched from run to acc. This caused me to lose all propulsion power and I was forced to cross lanes to get over to the right shoulder. Luckily, I was still a mile or two from the upcoming construction zone, which would have prevented me from being able to pull off onto a shoulder. Because the engine had shut off while the truck was moving, the computer system is programmed to shift the transmission into park, but because I was going 70mph on the highway (>5mph according to my user manual), it just alerted me that my engine was off and that I was in acc mode. After parking the truck on the shoulder with hazards on, I turned the engine off and waited a few seconds before trying to start it again. When I pressed the brake and the ignition button, the truck started up immediately, like normal, but then 2 seconds later it cut out again with the same run-to-acc mode switch. This happened 6-7 more times before the truck somehow stayed on run. I checked the engine and my fluids for anything odd, but mechanically, the truck was fine. No check engine or warning lights ever came on. The computer system didn't recognize that anything was wrong other than the initial indication. I was able to get home without issues after that, but when I went to turn the engine off, I couldn't. The ignition button had stopped responding. I tried all of the user manual's methods to turn it off, but nothing worked. This vehicle doesn't have a manual key ignition override, just the fob and keyless button, neither of which could turn the engine off. The fob's remote start/shutoff didn't work either. In the end, I had to disconnect the battery to force the engine and computer system to turn off. I'm taking it into the local dealer, via tow if it won't start again, to figure out what happened. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Lane Departure: Warning, Steering |
| Date | Mar 29, 2021 |
| State | SC |
| Description | Passenger side tie rod inner end outer separated and upon inspection threads had rusted and they pulled apart in a simple left turn. Luckily it as at low speed, but had just gotten off the interstate at 70 mph. This could have been a catastrophic accident had it happened on the interstate. Dealership and tow truck driver said they had never seen this on a 2019 vehicle with less than 100,000 miles. |
| Category | Unknown Or Other |
| Date | Mar 26, 2021 |
| State | NM |
| Description | I was driving on hwy 285 just outside encino nm headin east bound weather was snowing and road conditions were fair I was doing about 40 mph when I lost control of the vehicle due to the gas pedal breaking off I slid into the median hitting a reflector pole and that didn't stop I continued sliding onto west bound traffic colliding with a semi emts and torrance county sheriffs office arrived upon discovering about the gas pedal no one has ever heard of a thing like this before information was exchanged I was checked out high blood pressure went to er and I was okay nothing broken or bleeding inside very sore tho |
| Category | Engine, Power Train |
| Date | Mar 25, 2021 |
| State | IN |
| Description | While driving, the truck loses power as if in neutral. The car is in drive, and the display says something similar to 'in park pick a gear'. I don't know the exact wording. |
| Category | Electrical System |
| Date | Mar 22, 2021 |
| State | TX |
| Description | Uconnect 8. 4c radio screen continually resets and or stays blank. Multiple trips to dealer and even screen replacement with no avail. Safety concern, very distracting and no back up camera use sometimes. Occurs primarily in motion, very randomly. |
| Category | Steering |
| Date | Mar 22, 2021 |
| State | NY |
| Description | I was driving and my power steering failed without warning causing me to nearly crash on the throngs neck bridge moving at 55 mph . The dealership will not tow my truck because I am in new jersey. So they rather me get hurt or die rather than spend a few dollars to have me towed |
| Category | Power Train |
| Date | Mar 17, 2021 |
| State | CA |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated that while driving at 10-15 mph, the vehicle jerked when coming to a stop and while accelerating from a stop. The drive knob shift light illuminated and the dashboard message stated shift to park then shift to drive appeared. The contact stated that the failure recurred four times. The vehicle was taken to coastline chrysler dodge jeep ram (32881 camino capistrano, san juan capistrano, ca 92675) however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 29,000. *ln the consumer stated the uconnect and steering wheel controls were not working consistently with an iphone. The right turn signal did not always turn off after making the turn. At startup, the shift into drive was delayed and would clunk and jerk. There was rear end vibrations. The consumer stated while proceeding from a stop the vehicle independtly applied the brakes. The consumer put the vehicle in park then back in drive. The vehicle then continued as normal. The consumer stated this occured on several occasions. The dealer was unable to duplicate the failure. |
| Category | Unknown Or Other |
| Date | Mar 16, 2021 |
| State | IN |
| Description | When driving, rpm just under 4 and truck slows down abruptly x 2. Today, driving on highway, cruise set, tapped brakes as I was nearing roadside construction, all of a sudden rpms nearing 4, truck abruptly slowed to 15mph. Pulled over on side of road x 2. Error msg 'shifter autocorrect active' the second time. The truck remained in d until turning it off. I turned truck off @ this point hoping I could drive rest of way home. It seemed to fix/reset itself. This is now twice this has done this. I am taking the truck in to be looked at tomorrow. This is not safe for myself, my family or even fellow drivers. I would have had video but I was nervous on side of highway with narrow pull off with semis barreling past me. |
| Category | Steering |
| Date | Mar 15, 2021 |
| State | CA |
| Description | Just over 23,600mi of generally on-road use, the electronic power steering (eps) failed on a trail in the snow, nearly sending the truck truck uncontrolled into an embankment. The eps had first locked up during a 3-point turn - the steering feel was as if the steering lock snapped 'on', not allowing the wheel to return to center after being turned (to the right). No error lights were seen, so I chalked it up to a fluke. This then happened a few more times on the same day, at uneven intervals until the eps failure without notice. When the eps failed, a loud whining / grinding sound was emitted from the steering area at the slightest rotation of the steering wheel. With the truck off, the steering rack made a deeper 'thunk when the wheel was rotated manually and at that point, the eps stayed off, allowing non-eps steering to recover the truck. There's plenty of dashcam video which tells the story, static images don't show anything out of the ordinary. Https://www. Youtube. Com/watch? V=lq3mf6vayyu |
| Category | Power Train |
| Date | Mar 14, 2021 |
| State | TX |
| Description | While driving approximately 15 miles an hour on a neighborhood street the truck displayed "auto park disabled" and proceeded to shut off completely, forcing me to pull over and try and turn the truck back on. |
| Category | Air Bags, Service Brakes, Vehicle Speed Control |
| Date | Mar 13, 2021 |
| State | AR |
| Description | On 2-23-21 my service airbag system light, service antilock brake system light, service electronic stability control light, abs light came on and cruise control stopped working on my 2019 ram 1500. The truck is under warranty and the dealership is making me drive my vehicle because they dont have the parts to fix it. |
| Category | Steering, Unknown Or Other, Wheels |
| Date | Mar 09, 2021 |
| State | TX |
| Description | Alignment is off and I only have 22,000 miles on vehicle and it's worn only the outside edge of tires alignment is off nearly 1. 5-2 inches |
| Category | Unknown Or Other |
| Date | Feb 26, 2021 |
| State | TX |
| Description | 2 cracks in the window frame above the rear sliding window have appeared. The truck was parked in my driveway. There was no incident that would have caused these and they appear to have formed on their own. I fear that there may have been leaks or will be leaks as other owners have experienced. |
| Category | Back Over Prevention: Warnings, Electrical System, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 25, 2021 |
| State | NC |
| Description | The instrument cluster went black. The parking sensors data does not display. The mileage does not display. The temperature and oil pressure do not display. |
| Category | Electrical System |
| Date | Feb 25, 2021 |
| State | TX |
| Description | My instrument cluster is not working. The truck is a 2019 dodge ram. It goes in and out. Can't see the mileage or anything else. |
| Category | Structure:body |
| Date | Feb 22, 2021 |
| State | MD |
| Description | Cracked rear window trim where the window opens, damp headliner near the cracked trim area. |
| Category | Structure:body, Unknown Or Other |
| Date | Feb 21, 2021 |
| State | NM |
| Description | Rear window seal is cracked in two separate areas roughly 12 inches apart allowing water to get in. The headliner above rear window has water damage. |
| Category | Structure:body, Unknown Or Other |
| Date | Feb 21, 2021 |
| State | KY |
| Description | My back window trim is cracked and has started leaking below the cracked area. 21k miles and it just happened. |
| Category | Unknown Or Other |
| Date | Feb 21, 2021 |
| State | NY |
| Description | Crack in rear window frame |
| Category | Unknown Or Other |
| Date | Feb 21, 2021 |
| State | NY |
| Description | Water enters vehicle through rear window. Stress cracks form in plastic frame of rear window. These then crack and water gets in vehicle can causes mold to grow. Ram replaced window and the new one already had stress marks on them. This is am ongoing issue that needs to be taken care of. |
| Category | Unknown Or Other |
| Date | Feb 12, 2021 |
| State | FL |
| Description | Vehicle has a "shimmy" at highway speeds, several dealerships have inspected the vehicle and agree that there is a "shimmy" but cannot find anything wrong with the vehicle. Tires have been balanced, replaced. Nothing makes a difference. |
| Category | Unknown Or Other |
| Date | Feb 12, 2021 |
| State | CA |
| Description | I was backing out of my driveway two days ago and the truck switched to the park position on its own while I was reversing and it would not get out of the park position even after I pressed the brakes and I tried to move the shift knob, so I was stuck in the middle of the street for five minutes trying to get the truck to move to the reverse position again. Today, I was driving to the store and the truck switched to park position on its own and came to a stop while I was driving. The engine was revving up and I pressed the brakes to switch it back to park and it would not let me switch. After a minute I turned the truck off and turned it back on to try and put it back in the drive position so I could get out of the middle of the road. Can someone please help with any information, I'm afraid that this will occur again and cause an accident. |
| Category | Air Bags |
| Date | Feb 05, 2021 |
| State | MO |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated that while driving at 40 mph, he had missed a left turn and drove 300 ft off of a cliff and nose dived into an embankment. The contact hit his face on the steering wheel and was knocked unconscious. The air bags did not deploy upon impact. An ambulance was called and the contact was rushed to emergency room where he had an emergency surgery for a broken back. Police did arrive on the scene; however, the contact was unaware if a report was filed. Due to the failure, the vehicle was towed to tri lakes ford(180 state hwy f &, 65, branson, mo 65616) where it was serviced and repaired without the contact's knowledge. The vehicle was returned to the contact once he left the hospital. The manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was approximately 27,500. |
| Category | Electrical System, Steering |
| Date | Feb 05, 2021 |
| State | TX |
| Description | Power steering failure at 17000 miles while stationary. I took it to the dealership and they said they could only recreate it once and were unable to fix it. After 2 weeks, they had me pick it up. 3 days later, it happened again while I was backing out of the gas station. |
| Category | Steering |
| Date | Feb 05, 2021 |
| State | AZ |
| Description | Power steering starts and stops working intermittently and at random. Sometimes it won't work for minutes/hours at a time. Other times it cuts out and then comes right back on repeatedly. Vehicle is very difficult to control when this happens, especially when it cuts in and out during a turning maneuver. Each instance is accompanied by a message on the dash screen advising to service power steering. Removing, cleaning, and retightening the battery ground cable fixed the problem temporarily. No maintenance or alterations were performed to the battery ground cable/contact before the problem started. |
| Category | Unknown Or Other |
| Date | Feb 05, 2021 |
| State | NV |
| Description | Both sun visors brackets break and causes the sunvisor to fall in front of the drivers face when you hit a bump blocking your vision. Both sun visors brackets that screw into the ceiling break loose inside the bracket and causes the visor to fall down vertically blocking the drivers vision. In taking the vehicle to the dealer, they had to backorder the item (30 days backorder) this might be a clue that this is a common problem. |
| Category | Power Train, Vehicle Speed Control |
| Date | Feb 04, 2021 |
| State | MD |
| Description | Transmission automatically disengaging on it's own while driving at speed of 30-40mph. Vehicle was being driven in rush hour traffic for at least 25 minutes at the approx speed on highway. No snow, transmission was in 2wd entire time. This has happened multiple times now with the vehicle. No errors were displayed, vehicle was already taken in to dodge for repair with no faults found. I contacted dodge and they did not believe me. I now have video proof of the truck and witness of the truck disengaging the transmission on it's own. I did not manually change anything. I have one other video from my passenger that I did not upload this is the second time I've reported this but the first with actual video evidence https://www. Facebook. Com/wesley. Goad. 94/videos/5831564673527699 https://www. Youtube. Com/watch? V=fdpgq0z1ags |
| Category | Power Train |
| Date | Feb 03, 2021 |
| State | FL |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated that while the vehicle is placed in park, the vehicle jerked forward without warning. The vehicle was taken to the dealer arrigo dodge chrysler jeep ram sawgrass (5901 madison avenue, tamarac, fl 33321, (954) 379-2040) where it was diagnosed that the transmission software needed to be updated. The vehicle was repaired. The failure recurred four times however, when the vehicle was brought back to the dealer, the technician informed the contact that the driveshaft needed to be replaced. The driveshaft was replaced twice. The manufacturer was notified of the failure and provided the contact with a case number. The contact was informed of nhtsa campaign number: 19v324000 (power train) that was a possible solution to the failure however, the vin was not included. The failure mileage was approximately 17,000. |
| Category | Engine, Power Train, Vehicle Speed Control |
| Date | Feb 01, 2021 |
| State | CA |
| Description | I was driving in the city in traffic. I was accelerating at about half throttle or less, when the gas peddle went all the way to the floor (full throttle). The truck accelerated out of control, I tried lifting the gas peddle with my toe and it kept going straight back to the floor. I was braking and trying to not crash. I was able to change into an empty lane and get the truck to come to a stop. When the truck was at a stop the gas peddle remained all the way at the floor. I lifted the pedal several times with my toe and it would fall back to full throttle. I shifted to park and the peddle returned to its normal level. After this happened the truck will not go any higher than 4th gear now and got towed to the dealership. |
| Category | Suspension |
| Date | Jan 30, 2021 |
| State | TX |
| Description | [xxx] *tr |
| Category | Electrical System, Fuel/propulsion System, Unknown Or Other |
| Date | Jan 21, 2021 |
| State | NC |
| Description | Touchscreen controls for radio, climate, and all other controls do not work properly. Any and all elements of touchscreen will power on and off from ac to heat to radio stations to random phone dialing. Also the vehicle will shut down while driving as if the gear shifter has been placed in neutral. Truck will not accelerate and remote start doesn't work either. Left rear passenger window seal near bed of truck also leaks water when it rains. |
| Category | Structure:body, Unknown Or Other |
| Date | Jan 21, 2021 |
| State | TN |
| Description | I am wanting to file a claim on a 2019 ram 1500 for a defective rear window. This is a known issue that fca has refused to acknowledge or resolve. The rear window frame is weak and cracks around the rear sliding glass. With these cracks, there is potential for water to leak into the cab of the vehicle. There are also issues with cracks and leaking around other areas of the rear window frame. This may be due to a faulty seal when manufactured. My fear is that this will cause mold to develop behind as well as on my rear seats causing potential harm to not only my vehicle, but myself and family. I also do not want potential damage to important electrical components that are located behind and under the rear seat. My truck is out of warranty, and I understand that there isn't much fca will do, I just hope that pressure is put on them to improve and develop a better design to prevent this issue. I would also like to see fca extend an olive branch so to speak to the customers who have this issue by either replacing the part, or covering a portion of the repair cost for those that are in or out of warranty. |
| Category | Electrical System, Power Train |
| Date | Jan 19, 2021 |
| State | CA |
| Description | While driving (in motion in the city) car randomly put itself in neutral the drive light blink and error message on dash board stating put the car in park and back into drive. While stopped car and foot on brake randomly the engine revs and lunges forward. |
| Category | Fuel/propulsion System |
| Date | Jan 19, 2021 |
| State | FL |
| Description | My 2019 ram fuel filler neck causes any gas pump nozzle I use to become stuck and makes refueling take much longer than it should. The gas pump nozzle continuously turns off not allowing me to fill my gas tank. The filler neck? S design seems to trigger the gas pumps? Automatic shutoff when the tank isn? T full yet. Sometimes the pump shuts off every few seconds, forcing me to fill my trucks? Tank ounces at a time. |
| Category | Unknown Or Other |
| Date | Jan 19, 2021 |
| State | AR |
| Description | My rear window upper trim cracked and started leaking on my 2019 ram 1500(new body style). I took to my local dealership and after it sat out in the weather for 3 weeks and had extensive water intrusion to the point of so much moisture in vehicle the windows would condensate on inside,I decided to take to the dealer I purchased at. Issue is still not resolved 1 month later. Nobody seems to care or listen to my concerns. Not to mention how much water damage do I have at this point?? |
| Category | Steering |
| Date | Jan 16, 2021 |
| State | AZ |
| Description | I was stopped at a right light, made a right turn and immedailty lost all steering it was locked in a right turn had to slam on the brakes after the truck ran up over the curb onto the sidewalk inches from driving through a brick wall. I shut the truck off started it again and everything seemed fine. I was 3 hours from home since everything seemed fine after driving another 30 miles or so I headed down the mountin to go home. Heading down hill on a very curvy road I lost all power steering on a corner and it took everything I had to keep it on the road and avoid driving off the side of a mountain. Exxtremely dangerous and scary. I was able to limp the truck home from there driving at slow speeds to be able to maintain control. I am driving a 2019 ram 1500 bighorn. |
| Category | Unknown Or Other |
| Date | Jan 16, 2021 |
| State | LA |
| Description | Front bumper on driver's side is sitting lower than passenger side. |
| Category | Power Train, Unknown Or Other |
| Date | Jan 10, 2021 |
| State | PA |
| Description | Transmission would not come out of lower gear while driving on city street. Had to pull off street, put into park then back into drive then it seemed to function normally again. |
| Category | Seats, Structure:body, Visibility/wiper |
| Date | Jan 10, 2021 |
| State | TX |
| Description | I had noticed that the rear window on the drivers side would leak a small dribble of water after a car wash or a heavy rain. The vehicle was not moving at the time of discovery. I took my truck into meador cdjr in fort worth tx and they removed and replaced the rear seat and rear window. They installed a new window seal and replaced the rear seat. They covered this as a warranty item with no charge to me. |
| Category | Unknown Or Other |
| Date | Jan 07, 2021 |
| State | CT |
| Description | Found a crack in my rear window assembly and water stains in my interior headliner. |
| Category | Electrical System, Visibility/wiper |
| Date | Jan 06, 2021 |
| State | TX |
| Description | Rear window seal has cracks. Rear window/3rd brake light leaks water into the cab. Mirrors fold but when unfolding they pop and keep trying to open even though they are all the way out already. These all happened without incident. |
| Category | Structure:body |
| Date | Jan 06, 2021 |
| State | OK |
| Description | Rear window leak that let mositure in my vehicle and soaked my headliner |
| Category | Structure:body, Unknown Or Other |
| Date | Jan 06, 2021 |
| State | CA |
| Description | Rear window is leaking water at 31,000 miles it happens when I wash the truck or when it rains |
| Category | Structure:body |
| Date | Jan 06, 2021 |
| State | TN |
| Description | Rear window has developed cracks in the upper frame allowing water in the cab. This allows water to come in contact with the electronic systems on the rear wall. Which have a possibility to short the system and possibly cause an accident. |
| Category | Engine, Structure:body |
| Date | Jan 05, 2021 |
| State | MA |
| Description | Ok we need a recall now this is ridiculous! Give us a recall on the rear window because all it does is crack and leak, I am sick and tired of bringing my truck to the dealer for this problem and im sure everyone else is too so please do us a favor here. Second the manifold bolts breaking/cracking, seriously! That needs to be addressed immediately as well, thats all we ask for is for these two recalls. |
| Category | Engine, Fuel/propulsion System, Service Brakes |
| Date | Jan 04, 2021 |
| State | MN |
| Description | Location: state hwy 55, buffalo, mn, intersection with central avenue description of the issue: while stopping at the red light and applying the brake, the truck experienced a sudden acceleration burst. Even though the brake was fully applied, the engine was accelerating on its own and pushing the truck. At low speed ( |
| Category | Visibility/wiper |
| Date | Jan 04, 2021 |
| State | MD |
| Description | Driver side wiper motor not in gauging properly, not working at times or only wiping the windshield half way. This problem happens in both stationary and in motion. |
| Category | Electrical System, Lane Departure: Blind Spot Detection |
| Date | Jan 02, 2021 |
| State | LA |
| Description | Back up camera has gone out. Repeatedly while in reverse; also auxiliary and charger stop working |
| Category | Air Bags, Electrical System |
| Date | Jan 01, 2021 |
| State | MO |
| Description | Rear window frame is cracked and leaking water into the cab as well as where the rear airbag wiring. This was noticed in a stationary position. |
| Category | Electrical System, Visibility/wiper |
| Date | Dec 31, 2020 |
| State | CT |
| Description | Water (rain,car wash, etc) is leaking through the rear power sliding window and into the vehicle and damaging the interior (headliner, seats). This is a known issue by ram/fca and they have not recalled them yet. This can be a safety issue when driving. I'm also concerned that if water sits inside of the liner can it cause mold to form? Also can it short out any electrical to the window? When I noticed it happen to me the vehicle was parked. |
| Category | Seats, Unknown Or Other |
| Date | Dec 31, 2020 |
| State | CA |
| Description | Rear window plastic cracked/leaking when raining or going through a car wash. Dealer fixed 3rd brake light and resealed antenna but window still leaking headliner and seats get soaking wet I have a video of this happening but it won't let me upload it |
| Category | Unknown Or Other |
| Date | Dec 31, 2020 |
| State | AZ |
| Description | Rear window has began to crack from the inside and a lot of water comes in to the rear. My seats get wet and also the carpet of the truck. Starting to smell and might have mold. The headliner also gets water. My concern is that it may build up mold throughout time. Fca is unwilling to replace the window outside of the bumper to bumper warranty even though this is a major issue for the 5th generation ram and there are many others that have come across this issue. They have also knowledge of this and have sent out a letter to their service teams (see picture). The water can come in when left outside during a rain storm or simply going thru the car wash. Any water that hits the roof of the truck and goes to the back will eventually make it through the rear window crack and inside the truck. |
| Category | Unknown Or Other |
| Date | Dec 31, 2020 |
| State | MI |
| Description | Third brake light rear window leak and plastic black trim is cracked on both sides. Causing water damage to the backside of my seats and I don't want any electrical to get shorted out by the water damage. It's been declined for warranty repair at plymouth dodge dealership. Have many other friends with the same issues and had him warrantee fixed by dealer. |
| Category | Visibility/wiper |
| Date | Dec 31, 2020 |
| State | LA |
| Description | As with an overwhelming amount of other ram trucks, my rear sliding window frame has cracked. This causes water to leak in through the crack when it rains. The water leaking in can damage the headliner and could cause an electrical short in the rear of the truck. An updated window with a metal frame would be much better than the oem one and probably fix the issue everyone is having. |
| Category | Air Bags |
| Date | Dec 28, 2020 |
| State | MO |
| Description | I was in the left turn lane waiting to turn when I was struck by another car at about 40 mph. His air bags were deployed but my airbags did not deploy. I was hit and had damage in the front center to the drivers side front clip, even my door was a little hard to open. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings, Service Brakes |
| Date | Dec 28, 2020 |
| State | NJ |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated while driving 65 mph, the forward collision automatic braking activated. The contact stated the abs and forward collision warning lights were illuminated. The vehicle was taken to a local dealer chrysler jeep dodge ram of warwick (185 ny-94, warwick, ny 10990 (845) 986-2021) however, the vehicle was not diagnosed nor repaired. The manufacturer was informed of failure and a case was filed. The failure mileage was approximately 6,000. |
| Category | Steering |
| Date | Dec 28, 2020 |
| State | FL |
| Description | Complete loss of power steering assist while driving on local street / in light traffic. Power steering unavailable / service required warning appeared on dash. Was able to control truck and get to nearest dealership. |
| Category | Air Bags, Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Warning |
| Date | Dec 25, 2020 |
| State | IA |
| Description | On 11/20/20 my ram truck was hit on the right front corner and totaled. We were at a stop light and just started to complete a left hand turn on a city street when the other driver ran a red light, he was issued a citation for running a red light, and was "probably" speeding. We were in a 35mph zone. The air bags failed to deploy. I contacted chrysler and this is part of their conclusion. "the conclusion of the investigation is that the rate of deceleration necessary to activate the air bag system was not present during this accident. A information regarding the air bag system may be found in your owner's manual. For additional facts, you may also want to visit nhtsa website: https://www. Nhtsa. Gov/equipment/air-bags. In other words any time you are hit and don't have advance warning where you can take your foot off the accelerator the air bags will not deploy because you can't decelerate. If you don't see the accident about to happen, why would you take your foot off the accelerator and slow down??. This conclusion makes no sense and looks to be an easy out to try and avoid any perceived problem with their air bag deployment system. Thank you*dt*jb*dt*jb*dt*jb |
| Category | Electrical System, Power Train, Steering |
| Date | Dec 23, 2020 |
| State | PA |
| Description | The truck has been intermittently experiencing loss of power steering. This situation has been happening after I stop the truck. Has happened 2 times now. Makes it extremely dangerous to drive and or maneuver to get to a safety spot. Also when this happens, it loses lane, departure adaptive cruise control, assisted braking & most electronic safety features. |
| Category | Electrical System |
| Date | Dec 22, 2020 |
| State | GA |
| Description | Instrument cluster fails to come on randomly. Begin driving with the cluster not working, sometimes it will finally come on with no notice or turn off without warning |
| Category | Electrical System, Service Brakes, Vehicle Speed Control |
| Date | Dec 16, 2020 |
| State | SC |
| Description | For the second time in 3 months, while I was driving down the highway all my dash lights just came on and my truck started to accelerate on its own even with both feet off both pedals. Traction light, abs light, parking light, throttle sensor light, and check engine light all stay on. (have picture and video) passenger side headlight also stopped working. Took to ram dealership october I believe and they said pcm needed an update and they did that. Also replaced whole passenger headlight housing. Well yesterday december 15th same thing happened and I almost got into a wreck. Lights came on so I went to brake and pull over, nothing happened. Truck actually accelerated on its own from 40mph to 60mph. Took to dealership first thing this morning and they said they have no record of fixing any of these issues... Wanted me to leave my truck for an unknown amount of time and but they couldn't get me a loaner or anything to get me to work. Said there was nothing they can do until I have time to leave it, pretty [xxx] so now im driving an unsafe truck on the highway to and from work. Kids and wife also drive/ride in this truck. (it wont let me upload the video) information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr |
| Category | Fuel/propulsion System |
| Date | Dec 13, 2020 |
| State | FL |
| Description | My 2019 ram fuel filler neck causes any gas pump nozzle I use to become stuck and makes refueling take much longer than it should. The gas pump nozzle continuously turns off not allowing me to fill my gas tank. The filler neck's design seems to trigger the gas pumps' automatic shutoff when the tank isn't full yet. Sometimes the pump shuts off every few seconds, forcing me to fill my trucks' tank ounces at a time. |
| Category | Unknown Or Other |
| Date | Dec 10, 2020 |
| State | TX |
| Description | The backup camera displays black. It will not turn on when in reverse or on display. |
| Category | Steering |
| Date | Dec 09, 2020 |
| State | GA |
| Description | When turning to the right the front left wheel makes a grinding noise similar to abs activation causing turn resistance and "understeer" nearly resulting in several collisions. When repair was attempted ram reported they were aware of the issue, but have no repair. This results in an unsafe vehicle to drive as the understeer could readily result in a collision. |
| Category | Engine, Power Train, Vehicle Speed Control |
| Date | Dec 08, 2020 |
| State | MD |
| Description | Traveling around 35-40 mph I was approaching a stopped light. I eased off the gas and when the gas pedal no longer "engaged" the transmission the computer/software disengaged the transmission without my doing. No error was displayed and the knob still showed as in the drive position. As I pressed the gas pedal the rpms rose but because the transmission was in neutral it only revved the engine. I had to pull over, manually place the knob into park, then wait a few seconds then back into drive. The truck resumed normally after that. This is not the first time the transmission disengaged itself into neutral or into a lower gear. I did not try to force the truck into neutral while it was moving. The truck was in motion on a city street. The most important thing to note was the position of the gas pedal I had just eased off of it slightly intending the truck to slow down. Last year I had the truck serviced for the recalls. Today 12/8/2020 with 7900 miles on the truck I placed the truck into service for them to ascertain the problem. |
| Category | Steering |
| Date | Dec 08, 2020 |
| State | GA |
| Description | When turning to the right at low speeds ( |
| Category | Structure:body |
| Date | Dec 08, 2020 |
| State | IA |
| Description | Vehicle is leaking water through my back window seal, cab brake light and it has destroyed my headliner. When it rains or waking my truck it leaks every time when stationary or moving. |
| Category | Fuel/propulsion System |
| Date | Dec 07, 2020 |
| State | ME |
| Description | For the past month my truck is unable to get more than 1/2 a gallon of gas when refueling. I brought it into the dealership and they looked the truck over and advised they couldn't find an issue. Told me to bring the truck to a gas station with a longer nozzle. I was also advised they would reach out to ram for another solution. No follow up still having issues at multiple locations, fuel also spills out of the tank when the nozzle stops working. |
| Category | Steering |
| Date | Dec 04, 2020 |
| State | TN |
| Description | While driving my steering locked up and I had a notification on my dash cluster that said power steering was temporarily unavailable and required service. It took me about an hour to get the truck to where I could move it. If I would have been driving fast, this could have really hurt or killed someone. |
| Category | Steering |
| Date | Dec 01, 2020 |
| State | MI |
| Description | My wife drove the truck home on a saturday with no issue. I warmed the truck with the remote start the following monday and when I entered and started it to drive, was unable to. The infotainment center informed me that the power steering was inoperable. Shut off and restarted with the same result. 1 year old and 8,000 miles and cannot drive it! Have to wait a week to get it in to local dealer for a look and not sure it can be driven. May need to be towed in!. Vehicle was stationary at the time.*dt *tr |
| Category | Visibility |
| Date | Dec 01, 2020 |
| State | NJ |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated that the rear driver's side window was leaking water into the headliner and also nearby the air bag symbol. The vehicle was taken to lester glenn chrysler dodge jeep ram fiat (1199 nj-37 w, toms river, nj 08755) where the contact was informed that the failure was due to a manufacturing defect with the rear window. An appointment was scheduled for the repair. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 24,800. |
| Category | Tires |
| Date | Nov 24, 2020 |
| State | CA |
| Description | Tl* the contact owns a 2019 ram 1500 equipped with the goodyear tires, tire line: wrangler sr-a: tire size: p275/60/r20, dot number: m6ynid1r3819. The contact stated that while his nephew was driving at an undisclosed speed, the rear driver's side tire exploded. The contact pulled off of the roadway and the vehicle was towed to stevens creek chrysler jeep dodge ram (4100 stevens creek blvd, san jose, ca 95129, (408) 809-3886. The dealer ordered a replacement tire and the tire was replaced. The vehicle was picked up and while driving 55 mph on the highway, the failure recurred on the driver's side front tire. The vehicle was pulled off of the roadway and towed back to the residence. The vehicle was not yet taken back to the dealer and the tire was not yet replaced. Neither the tire nor the vehicle manufacturer were notified of the failures. The failure mileage was 14,500. |
| Category | Vehicle Speed Control |
| Date | Nov 23, 2020 |
| State | MO |
| Description | Multiple instances, when using cruise control switches becomes inactive, will not power on and sometimes will not cancel setting forcing me to tap the brakes to disengage. On one occasion when using the set button it reverted back to a previous higher speed and started unintended acceleration, I was able to cancel by tapping the brakes. |
| Category | Vehicle Speed Control |
| Date | Nov 23, 2020 |
| State | MN |
| Description | Tl* the contact owns a 2019 ram 1500. The contact took his vehicle to harry brown's chrysler dodge jeep ram(1747 grant st nw, faribault, mn 55021) for a routine maintenance check and unbenounced to him his vehicle was serviced for nhtsa campaign number: 20v513000(vehicle speed control). Upon return of the vehicle, the contact stated that there were holes in the driver side floor mat. The dealer was made aware of the issue and referred him the the manufacturer. The manufacturer was notified of the problem and the contact was informed that this was the remedy to the recall was approved by the nhtsa. The contact stated that the remedy exposed the floor mats to outside elements which can cause the mats to become easily stained. The contact had yet to experience the failure. |
| Category | Electrical System, Engine |
| Date | Nov 20, 2020 |
| State | TX |
| Description | Today 11-19-2020 dodge ram 1500 vin#[xxx] is the 5th time that shifts on to neutral when on drive position. Took it back to demontrond chrysler/dodge in conroe texas where I bought the truck dealer kept the truck for 2 days to find the problem [xxx] didn't find any codes or issues they released the truck back to me. I feel very unsafe about this truck after today 11. 19. 2020 with my wife after picking up kids from school almost got hit at intersection when truck shifted to neutral. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr |
| Category | Electrical System, Steering, Visibility/wiper |
| Date | Nov 19, 2020 |
| State | IL |
| Description | Steering- popping/ grinding noise when turning to the right. Slow turns in town and turns on highway ramps. Have taken truck to dealership with no resolution twice. Electrical- backup camera stays on after putting vehicle in drive. Computer-radio-phone resets itself every couple of weeks since I bought the truck with no fix. |
| Category | Power Train |
| Date | Nov 19, 2020 |
| State | FL |
| Description | 2019 ram 1500 bighorn stopped at stop sign and then truck would not accelerate, the "d" light on shifter knob was blinking and dash message said to put the shifter into drive. I put the shifter into park and rolled back to drive and the truck was normal. |
| Category | Engine, Unknown Or Other |
| Date | Nov 16, 2020 |
| State | DE |
| Description | I purchased a 2019 ram 1500 in june of 2019. In october of 2020 I got into the truck as I have done for over a year and started it up. As I put it in drive and begin to take my foot off the brake, the truck would auto-shift into park and cut the engine off. This continued to happen over and over again as I kept trying to put the truck in drive and go into motion. It even did it while trying to put it in reverse. I lmade sure all doors were shut, seat belt on, no e-brake and nothing was lit up on dash. The truck simply would not engage into drive and it was not user error. I had ram road side assistance tow the vehicle to a local certified dealer with ram technicians. This was on 10/16/20 and the truck was in the care of the ram dealer until 10/19/20. They informed me that they could not replicate issue I experienced. I then took back possession of the truck. On 11/12/2020 I drove about a mile from my residence put the truck in park while running into a store. I drove the truck about 900 feet and the truck auto shifted to park while I was at speeds of 30mph. The enigine cut off and the truck had to come to a complete stop before I was able to turn it back on as if I would if the truck was stopped. I pulled over and began driving again for several hundred feet. Again the truck shifted to park on its own while driving speeds of 30mph. This happened two more times before being able to return to my residence and call for a tow. The car was towed to the same dealer and in their notes. The tow driver experienced the truck turning off on him while trying to back it off the truck. The dealer had the truck for several days but told me they could not replicate the issue which has now been experienced by me and the tow driver. Again I go back and take possession of the truck which is now more concerning because it is happening while driving and they can't fix it. |
| Category | Electrical System, Steering |
| Date | Nov 03, 2020 |
| State | TX |
| Description | Cars steering sticks to the left when turning left. Also, electrical system acts up at times. Mirrors start to tint, hazards go on and can't turn off, horn beeps randomly, and side vehicle alert comes on when no vehicle is there. |
| Category | Electrical System, Electronic Stability Control, Engine |
| Date | Nov 01, 2020 |
| State | NC |
| Description | The check engine light has been on several times. I've dropped my truck off at crown dodge of fayetteville and was told on two separate occasions that's everything was taken care of. Today 1 november 2020, I've purchased a brand new 0 duralast platinum battery and it's still being drained by some unknown issue. I received some help outside of the dealership and received the error code p1dr3. I told told that was a dealership code and I would have to return the vehicle to get it resolved. This will be the third time in a months time I would have to be without my vehicle. The first time this is happened I was driving 40-45 mph and the truck completely shut off! |
| Category | Electrical System |
| Date | Oct 27, 2020 |
| State | ID |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated that the instrument cluster failed intermittently. The contact was unable to view the tire pressure, the oil pressure, the cooling temperature information. The vehicle was taken to an independent mechanic to be inspected. The mechanic inspected some unknown wires, cleaned the wires but, was unable to locate the cause of the failure. The vehicle was not repaired. The manufacturer was contacted and the contact was informed that the warranty had expired. The approximate failure mileage was 29,900. *dt *tr |
| Category | Steering |
| Date | Oct 23, 2020 |
| State | WA |
| Description | This morning 10/23/20 at 0530 I was driving out of my drive way which is 128 feet long. Making a right turn on to the street and my power steering locked up. Code on the dash says "power steering service due soon". I could not turn left or right. I had to muscle the steering and reverse the truck back to my house. My 2019 ram has around 14,000 miles. I'm sure glad I was not on a side street or the freeway. It could of been a bad situation. |
| Category | Air Bags |
| Date | Oct 13, 2020 |
| State | AZ |
| Description | Truck air bags did not deploy under a side impact by an other pick up truck. This happen when making a complete stop indicated by a stop sign in the city street. The car was in drive waiting for trafic to clear to proceed crossing the street. When an accident happen just in front, and one of the cars involved crash on my truck. The impact move the truck toward the side walk and stoping at the curb. |
| Category | Electrical System, Steering |
| Date | Oct 12, 2020 |
| State | NY |
| Description | While driving multiple dashboard warnings appeared and the power steering abruptly failed. Brought into dealer for diagnosis and repair. I was informed by the dealer the problems were corrected, these issues were apparently cased by bad ground connections, as per dealer. Four days later I again had the same problems. |
| Category | Unknown Or Other |
| Date | Oct 06, 2020 |
| State | CO |
| Description | I have an open recall on my vehicle. I took it to my local dealer, boulder ram, and they refused to service my vehicle because I did not purchase it from them. Shouldn't any authorized dealer be required to repair a vehicle with an open recall? I have a call into fca but they have yet to respond. |
| Category | Power Train, Service Brakes, Wheels |
| Date | Oct 04, 2020 |
| State | CO |
| Description | I have a 2019 ram 1500 I bought last year that now has 20,000 miles. Within 5,000 miles, I noticed brake noise issues and took the vehicle to the local dealership in colorado springs, co (I bought the truck in leesburg, va). They told me everything from bad brake pads to rotors to mounts - after I refused to accept their claim of not being able to find anything. After taking it in approximately 6 or 7 times, they finally changed mounting assemblies, and the noise went away. However, I started getting a vibration between 45 and 60 miles an hour. I took it in again, and they said my tires needed to be rebalanced, rotated, and they suspected they had unusual wear somewhere. Of course, the person telling me this proceeded to show me my tires and noticed they were almost like new. He said they fixed it to the point it would only vibrate between 75 and 80 miles. Since then, the vibration still presents itself between 45 miles and up & now my brakes are squealing again. |
| Category | Electrical System |
| Date | Sep 30, 2020 |
| State | NJ |
| Description | After a 350 mile trip I parked the truck in the driveway the next day it was dead. This has happened 3 separate times. The dealer has had it for two weeks this time, 5 days the first time and 5 days the second time. Ram is doing nothing to solve the issue. Please help. |
| Category | Steering |
| Date | Sep 29, 2020 |
| State | AR |
| Description | Steering make loud noise when turning stationary and moving and vibrates steering wheel. I have taken to dealer 3 times and they confirmed problem. Stated they are waiting on ram to get fix. It has been over 5 months and engineering does not come up with fix. I have complained to national ram to no help. |
| Category | Air Bags |
| Date | Sep 28, 2020 |
| State | MO |
| Description | Tla* the contact owned a 2019 ram 1500 classic st quad cab. The contact stated that while driving at 62 mph and towing a camper trailer, the vehicle shut off while switching lanes without warning. As the vehicle shut off, the vehicle proceeded to drift towards the right of the highway and hit the highway shoulder. The vehicle then flipped over on its head and the camper flipped over on its left side. The front and passenger air bags did not deploy upon impact. Fellow motorist who witnessed the accident assisted the contact and broke the front passenger side glass and removed the contact and her father from the vehicle. The authorities arrived at the scene and the contact and the passenger were treated by the paramedics at the scene but did not go to the hospital. A police report was filed. Both the trailer and the vehicle were totaled and towed to an independent tow yard. The manufacturer was notified of the failure and an inspection on the vehicle was performed. The contact received an edr report from the manufacturer but no statement was given as to what was the cause of the failure. The failure mileage was 27,093.*dad*dad*jb*jb*ln *tr |
| Category | Power Train, Steering, Suspension |
| Date | Sep 28, 2020 |
| State | AR |
| Description | 1st problem.... Steering column rattles loudly in-between 45 and 60 mph and at speeds below 10mph. Trucks front end grinds when making slow speed right hand turns. Also truck lurches, grinds and rattles the entire front end slowing down or backing up at slow speeds.... This happens when brakes are not being applied. Sometimes when I drive the truck the steering wheel stays off center to the right and pulls very hard to the right. Chrysler says it possible the electronic power steering rack but they dont have a fix. Gets worse almost every day. 2nd problem.... I have noticed the truck has marks where the knuckle and the lower control arm are hitting each other. I understand the need for steering stops but these are not steering stop hits. These parts are structural parts of the truck that are not supposed to hit. Both sides are doing this and I do not feel the truck is safe with this issue and it has caused stressed areas on the front end of the truck. This could cause parts to fail and have serious consequences at any speed the truck is going if they decide to fail. My truck has been to the dealership 4 times and was just dropped off again today. They said they may have to replace the parts that are hitting... But they are the same parts and it will do the same exact thing again. They gave me a 2019 ram to drive as a loaner and this truck doesnt have the air suspension like mine does. I inspected under the truck and found the same exact issue on this truck. I believe chrysler has a serious issue with these trucks that started with the design and they are not taking care of the issue. I have a ,000 dollar truck I do not feel is safe and I am not getting answers to correct these issues. The date below is estimated when I took it to the dealership the first time. This has been an ongoing problem with no resolve from chrysler |
| Category | Steering |
| Date | Sep 27, 2020 |
| State | MD |
| Description | Lost power steering while driving twice. First time was 9/11/2020 dealer said a transmission control module needed to be updated. Happened again just today 9/27/2020. Happened while we were on the highway. |
| Category | Steering |
| Date | Sep 22, 2020 |
| State | NC |
| Description | Power steering seems to lose power causing difficulty in steering especially in parking lots and slow turns. |
| Category | Electrical System |
| Date | Sep 16, 2020 |
| State | NY |
| Description | Tl* the contact owned a 2019 ram 1500. The contact stated while driving about 70 mph on cruise control, there was a strong burning odor and discovered through the rearview mirror that there was black smoke coming from the vehicle. The contact stated he pulled the vehicle over and got out the vehicle. The smoke was coming from the hood and the fire was visible under the vehicle. The police came to the scene and a police report was filed. The fire department came on the scene and extinguished the fire. The vehicle was towed to towing lot where then the insurance company towed the vehicle to an unknown location and deemed it destroyed. The manufacturer was notified of the failure. However, no assistance was offered. The failure mileage was approximately 15,000. |
| Category | Electrical System: Instrument Cluster/panel, Visibility |
| Date | Sep 16, 2020 |
| State | MD |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated while driving 30 mph at night, the instrument panel was reflecting on the front driver's side window making it difficult to see the roadway clearly. The vehicle was taken to local dealer tate service center located at 7139 ritchie hwy, glen burnie, md 21061, (410) 443-0859 and the dealer was made aware of the failure. The vehicle had not been repaired as of yet. The manufacturer had been informed of failure. The failure mileage was approximately 2,000. *ln *tr |
| Category | Air Bags, Electrical System |
| Date | Sep 15, 2020 |
| State | PA |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated that about a year ago, the vehicle was involved in an accident where he t-boned another vehicle that was turning in front. As a result, the vehicle spun three times but the air bags failed to deploy. There were no injuries sustained. A police report was filed. The insurance agency company towed the vehicle to an independent mechanic, who repaired the cosmetic damages. The contact then turned on the vehicle and all warning lights on the dashboard failed to illuminate as the dashboard becomes dark to the point where the contact can't see. The contact also stated that the rear windows worked however, the driver side and passenger side windows failed to operate correctly and the 4 way flasher warning light that illuminates on the vehicle or works properly. The vehicle was taken to the dealer (tri-star motors 2 superior way, uniontown, pa 15401) where the technician was unable to duplicate the issue. The vehicle had not been repaired. The manufacturer was contacted and had someone inspect the vehicle but the failure was unable to be determined. The failure mileage approximately 150. |
| Category | Electrical System, Engine, Power Train |
| Date | Sep 15, 2020 |
| State | CA |
| Description | Vehicle fails to start without any notice or apparent indications of a potential issue. I had someone use a code reader and got the following code p1df3... I checked ram forums and this is a common malfunction. Without warning something drains the battery. No one knows what will fix it yet. |
| Category | Service Brakes, Unknown Or Other |
| Date | Sep 15, 2020 |
| State | FL |
| Description | To whom it may concern, in may 2020, I rented a 2019 dodge ram to facilitate a move from illinois to florida. 8 hours into the journey, the vehicle erupted into flames, nearly killing my son, fianc, myself and our puppy. Fortunately, someone driving behind us flagged us down when they noticed black smoke coming from the vehicle. We were able to safely escape, called 911, then had to watch as all of our personal effects and some valuables were destroyed by fire. That was on may 31, 2020, inspections were performed on the vehicle, with ram being one of the parties involved in the inspection process. Unfortunately, the inspectors were unable to definitively say what happened, although they theorized that the rear, drivers side caliper may have seized up, resulting in the fire. Either way, nothing we could have done differently. While I am relieved that we were able to escape harm, it's upsetting that all of our keepsakes, personal effects and some valuables were destroyed. To add to the heartbreak, we have yet to hear from anyone acting on behalf of ram. Considering the near miss we suffered, I would think that ram would show some compassion and reach out to us. Very disappointing, I will never purchase a dodge affiliated vehicle (again) in my life. |
| Category | Engine |
| Date | Sep 13, 2020 |
| State | TX |
| Description | Ehicle was parked over night came out next day to go to store ebgine light was on on further investigation I get a p1df3 error code from my odb reader |
| Category | Electrical System |
| Date | Sep 12, 2020 |
| State | NC |
| Description | 2019 ram 1500 instrument cluster display going blank, starting out going blank when parking outside in heat and humidity it would come back when truck cools down inside. August 19 2020 I took it to the dealer to check it out. They said instrument cluster needed replaced and order one. They told me it would take three weeks to get. Call dealer sept 12 and they have no ideal when they will get it. I have been driving since august 19 with no instrument cluster it has not work at all. See this as safety hazard. Can not see alarms, mileage, oil pressure, water temp, or any alarms, had alarm yesterday for about thirty minutes while driving. Took about 20 minutes to figure it out was a sensor. |
| Category | Electrical System, Engine |
| Date | Sep 12, 2020 |
| State | OH |
| Description | Driving truck and check engine / warning light came on stating that stop / start system unavailable service needed. Contacted dealer and took in for service. By the time I took it back to the dealer the system reset and warning was no longer in system logs. Dealer stated that since warning was not active in system they could not check message and therefore could not repair. Same issue occurred 2 weeks later and resolved itself again. I am now driving truck with out using the start / stop system. |
| Category | Electrical System |
| Date | Sep 12, 2020 |
| State | OH |
| Description | While backing up to a trailer to hitch to it I was using the reverse camera in the stereo and I heard a pop and the stereo shut off along with the screen for the camera. This is the second time that this has happened with this stereo. I just had the stereo replaced in april for the same issue and I was told that it was a programming issue with the system. Will be contacting the dealer to have this stereo checked out again. |
| Category | Electrical System, Engine |
| Date | Sep 10, 2020 |
| State | NE |
| Description | 2019 ram classic big horn. It's been quite a journey with this truck. First, about a month after I bought it (feb 19) I noticed the bed was a couple of inches to the left of the cab. Turns out, it was the cab needing adjustment not the bed. Drove it for a year fine. 2 months ago I attempted to start and it was dead. The interior lights would work but it would not start'not even try to turn over. I disconnected the neg battery post and waited a few minutes, hooked it up and it started. Drove it for a couple days then, backing out of my garage it died'while moving it just died. It was on the way to the dealer for some warrenty paint repair so I figured I'd disconnect the battery again and drive it over. When I opened the door the alarm went off. Nothing I could do to turn it off. Could not turn the key to off and could not get the key out of the ignition. Pushing the buttons had no effect. Disconnecting the battery silenced the alarm. Had it towed to the dealer. They tried for two weeks to fix it. They changed the ignition module, and it didn't' work. They reprogramed the keys and it didn't work. They reprogramed 1 another new, different key and it didn't work. They programmed two new different keys and said that fixed it (makes no sense why the second key would help). It also doesn't make sense how the key fob malfunction would cause the vehicle to die when it's running. Picked up the truck and drove 200 miles. Then the next day it died while driving straight at 30 mph, in the middle of an intersection. They clearly don't know what's going on with this thing and won't pay to tow it back to their shop. They want me to send it to a local small town dealer, 4 hours from home. I can barely get them to return my calls. The service rep says all they can do is have it towed to the closest dealer. |
| Category | Service Brakes |
| Date | Sep 08, 2020 |
| State | MT |
| Description | Complanied about brakes squealing took to lithia dodge in billings montana said they replaced everything pads calipers and rotors about 4k miles later started doing same thing took it back said nothing they could do replaced pads my self found inadequate lube on all slides and nothing replaced like they said |
| Category | Engine, Unknown Or Other |
| Date | Sep 03, 2020 |
| State | MD |
| Description | Sudden loss of engine oil due to engine mounting bracket breaking away from frame causing engine to drop puncturing the oil filter. 7 quarts of oil pumped out all over the hot exhaust and onto the right front brake assembly. When I saw the smoke I slowed down and tried to get to a safe stopping point off of the highway. By the time I got there the low oil pressure indicator came on. When I finally came to a complete stop oil was everywhere under and on the vehicle. I shut the engine off and got out thinking it may be on fire. Thankfully it was not. I also hope there is no engine damage. I called the dealer and had it towed to there shop. I was informed there was an incomplete weld on the frame bracket causing this failure. This sounds like a manufacturing defect to me! I,am not happy with the repairs the dealer is proposing. This truck is 2 years old and has 18,000 miles.*dt *tr |
| Category | Engine |
| Date | Sep 02, 2020 |
| State | MT |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated that while driving at various speeds, the vehicle decelerated without warning. The vehicle was pulled over, shut-off and restarted. The failure recurred several times. The vehicle was taken to the lithia chrysler jeep dodge of billings dealer located at 2229 king ave w, billings, mt 59102, where the technician was unable to duplicate the failure, and stated that there was nothing wrong with the vehicle. The contact stated that the vehicle was taken to the same dealer four times. The technician suggested that the engine needed to be replaced however, when made aware of the failure, the manufacturer declined to pay for the engine replacement. The vehicle was not repaired. The failure mileage was approximately 17,000. The vin was not provided. |
| Category | Steering |
| Date | Sep 02, 2020 |
| State | FL |
| Description | When turning to the left the steering wheel sticks like the power steering goes out. When moved back to stay on road I over turn sometimes come off the road |
| Category | Electrical System, Visibility/wiper |
| Date | Aug 31, 2020 |
| State | VA |
| Description | When vehicle shifts to reverse the side mirrors tilt down to show parking lines. When the vehicle returns to drive, the mirrors tilt up back to the factory reset position rather than the position previously set by the vehicle operator. The driver may not notice the mirrors are misplaced until they are on the road. This is a safety issue. The driver has can reasonably expect the mirrors to return to the previous position. All other cars with backup mirror tilt return to pre-set position. I have contacted ram and they claim this is the intended function of the mirror / electronics. My local dealer confirmed that ram says this is correct function and that the safe return of mirrors to pre-set position is only available with a higher luxury trim option. |
| Category | Electrical System, Service Brakes, Steering |
| Date | Aug 29, 2020 |
| State | MI |
| Description | Truck was in motion on a city street at 40mph. Approached a stop light and the warning lights on the dashboard started going off (all of them). The windshield wipers went on and off by themselves, blinks didn't work, hazards didn't work, the rpm and mph gauges kept going up and down. The brakes didn't work so I had to use the emergency brake to stop. Pulled into a parking lot, shut the vehicle off, waited 5 minutes and started it up again. Same thing happened. Shut the vehicle off and waited 10 minutes, started it back up and this time only the check engine light came on. I made it home 2 miles down the road. The first business day available, the dealer came and picked up the truck. It has been with the dealership for the week. The called the other day and said something is wrong, they are unable to start the vehicle up now. They are waiting for an engineer to review it from the manufacturer. |
| Category | Electrical System |
| Date | Aug 24, 2020 |
| State | ND |
| Description | Stereo can be turned on without the key fob or pressing the ignition button causing the battery to drain dead |
| Category | Electrical System, Vehicle Speed Control |
| Date | Aug 24, 2020 |
| State | NY |
| Description | The dash lights go out and this makes the instrument panel very hard to see, even when backing the camera also goes dark, this happens when the vehicle is in motion and when not in motion. The cruise control does not always engage when the cruise is on. This happens while driving the vehicle. Obviously the back up camera when backing. In motion. This is not a one time thing it happens off and on when in the vehicle. I do not have any pictures as I am usually driving when it happens. |
| Category | Structure:body |
| Date | Aug 18, 2020 |
| State | DE |
| Description | Washing/waxing truck when crack was found over driver door jamb where the roof and the door surround meet. Truck has 11,000 miles on it and has been well cared for and not abused. Zero accident damage. Fca has already denied the initial claim but it is reprocessing. Absolute textbook manufacturer defect, be it in steel used or welding process. Crack first found on 8/15/2020, no idea how long it's been there. |
| Category | Steering |
| Date | Aug 07, 2020 |
| State | OH |
| Description | While operating the 2019 ram 1500, the steering wheel sticks (does not turn smoothly or locking while in the turn) when your turning it left or right at highway speeds of 50-70 mph. While operating the above mentioned vehicle, due to the steering malfunctioning, I feel it is deemed unsafe to operate at highway speeds. |
| Category | Electrical System, Service Brakes, Steering |
| Date | Aug 02, 2020 |
| State | IN |
| Description | I would have selected other issues above but it only allows three. Driving with family on vacation when all electrical on dash starting going crazy. Every light on dash was flashing, gauges were bouncing all over, hazards wouldn't turn on, loss of power steering, loss of brakes, wipers sped up, transmission trying to shift gears, airbag lights were on, transmission slammed in to park once vehicle was under 5 mph, and shut itself off. Had to have vehicle towed to york chrysler in crawfordsville, in. This was on thursday july 30. I had taken vehicle to bosak motors in merrillville, in on friday july 24 due to same issue and was told they couldn't find the issue. I managed to videotape the issue while it was happening. I also looked online and found a couple videos of other ram 1500 doing the same thing. |
| Category | Air Bags, Seat Belts |
| Date | Jul 30, 2020 |
| State | NC |
| Description | 2019 ram laramie 4x4, 5'7", crew cab with less than 9000 miles on it, getting intermittant "service airbags" messages with dinging alarm for past 2 weeks and now, getting "passenger seatbelt alarm" intermittently as well with my wife buckled securely in the passenger seat, while I'm driving. |
| Category | Steering |
| Date | Jul 28, 2020 |
| State | MS |
| Description | Power steering stopped working in the middle of driving around a parking lot. The truck is extremely hard to steer around corners. It's very dangerous driving this truck with no power steering. |
| Category | Steering |
| Date | Jul 26, 2020 |
| State | FL |
| Description | Steering sticks in the 11 o'clock position in left curves of 30 degrees at speeds of 30 mph or more. The faster the speed the more pronounced the stick. This is the sticking problem reported by many in the electric power steering, not to be confused with the ground issue total power loss. The problem was originally corrected at 1879 miles by the dealer replacing the rack and pinion assembly. Problem reappeared over the weekend 7/24/2019 at 35,200 miles. I'll be taking it to the dealer this week. It is obvious that there is something amiss in ram's rack and pinion assemblies. This problem could definitely result in the death or injury of the occupants of the vehicle or the occupant's of other vehicles. I find references on ram forums about this issue as far back as fall of 2018, the same as my original problem. I am highly surprised that ram hasn't found an answer for this problem. |
| Category | Unknown Or Other |
| Date | Jul 24, 2020 |
| State | GA |
| Description | While I was driving my truck, the panoramic sunroof shattered. The cover was closed during this time. I was driving approx. 35-40 mph, with the temperature around 85-90. I was driving straight on an open road with no vehicle in front of me. There were no other debris from the vehicle, except for the shattered glass. I brought the vehicle to the ram dealership where I am waiting for repairs. At this time, the dealership is not saying whether it will be covered by warranty or if I have to pay out of pocket. |
| Category | Air Bags |
| Date | Jul 21, 2020 |
| State | TX |
| Description | This vehicle sustained a drivers side impact to the doors and the side airbags failed to deploy. The vehicle was traveling down the road and was struck by a box truck in the driver's door area. The driver was injured as a result of the airbags failing to deploy. There are photos and video of this collision.*dt consumer stated no repair was done it was totaled.*jb*dt*dt*jb*dt*jb*jb |
| Category | Electrical System, Power Train |
| Date | Jul 14, 2020 |
| State | FL |
| Description | During slowing down to a stop the transmission downshifts usually from 2 gear to 1st gear and surges forward. Many times during this surge the transmission goes into neutral and the screen instructs me to shift into park and then back in to drive. It makes it dangerous if there is traffic behind me. The truck often surges when stopping and pops out of gear at once a month. Dealership said they addressed by updating drive train software. Since repair it has happened again and I took to another dealer and they state they can't replicate or know how to fix it. |
| Category | Steering |
| Date | Jul 14, 2020 |
| State | NY |
| Description | Intermittent loss of power steering assist and an inconsistent steering effort, especially during lower speed maneuvers, when forcing the wheel back to center the vehicle will jerk to the right. The vehicle mileage is 14000 and has been operating this way since I acquired the vehicle late 2019 |
| Category | Electrical System |
| Date | Jul 06, 2020 |
| State | NM |
| Description | The information system in the instrument panel does not work or works intermittently. I took it to the dealer and they said it would be a 00. 00 repair but the system started working again when the mechanic brought the truck around for me to leave. It has worked off and on since then. It's a very expensive repair and no guarantee it will not fail again. There seems to be no pattern of when the information system will quit. |
| Category | Seats |
| Date | Jun 29, 2020 |
| State | AR |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated the middle seat of the vehicle was not equipped with an automatic locking retractor, leaving a seated child vulnerable to injuries in the event of a crash involving either the driver's side or passenger's side of the vehicle. The contact was concerned that whether the child was seated in the driver's side or passenger's side rear seat of the vehicle, that the child was most vulnerable to sustain injuries in the event of a crash. The contact called the breeden dodge chrysler jeep ram dealer located at 5900 highway 71 s, fort smith, ar 72908, (479) 646-4731, and was provided a printout from the website, showing that the vehicle was as designed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,000. |
| Category | Air Bags |
| Date | Jun 26, 2020 |
| State | AZ |
| Description | I was in a head on collision with a chevy car. This was the other drivers fault as he come into my lane (while taking an illegal left). The car is totaled and my ram 1500 had close to ,000 in damages. It is still in the auto body getting repaired. Both the frames are bent. During this accident, none of my airbags were deployed and this shocked me. My body moved back and forth violently due to the collision and absolutely not one airbag was deployed. I strongly believe the airbag system installed in my truck is faulty or designed incorrectly and nhtsa must investigate. Going forward, I do not feel safe in this vehicle as I am not confident that the airbags will be deployed. I've attached few pictures of the damage. We had to pull the entire front bumper from the front left tire almost 12 inches as it was deeply wedged into the tire and we could not move the vehicle for towing. Please help. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *cc *tr |
| Category | Fuel System, Gasoline:delivery:fuel Pump |
| Date | Jun 25, 2020 |
| State | CA |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated that the fuel gauge provided incorrect fuel level information. The contact stated that the fuel gauge showed empty when the fuel tank was full. The vehicle was taken to dodge chrysler jeep ram of vacaville (681 orange dr, vacaville, ca 95687), and was diagnosed with a defective fuel pump. The contact was informed that the fuel pump needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 14,670. |
| Category | Steering |
| Date | Jun 22, 2020 |
| State | OK |
| Description | I am having an issue when taking a left hand bend at moderate speeds 40 to 70 mph the steering wheel will not return to center without considerable effort on the drivers part. When forcing the wheel back to center the vehicle will jerk to the right. The vehicle mileage is 6500 and has been operating this way since I acquired the vehicle. I took the vehicle to fowler dodge in okc and they say they cannot duplicate the issue and made no repairs. I rotated the tires thinking this may remedy the problem, but did not. Right hand bends are not affected only when navigating a left hand bend. I have researched this and found where the same complaint has been reported to the nhtsa at least a dozen times. There has been a recall for this year ram 1500 for power steering issues and I feel this is part of the same issue. I am not aware if a error code comes on as I am to busy watching the road. The issue happens frequently whenever negotiating a left hand bend. This is a serious safety issue. *tr |
| Category | Air Bags |
| Date | Jun 17, 2020 |
| State | TX |
| Description | Wife was in a wreck on interstate where she bounced off a barricade and the other truck also 2019 ram struck her twice,no air bags deployed. No one from dodge called to check on her and the tow truck had to pull the cord so he could put it in neutral find hit hard to believe,no alarms or alerts. *tr |
| Category | Power Train |
| Date | Jun 17, 2020 |
| State | CA |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated that while driving at various speeds, there was an abnormal grinding sound coming from the vehicle. The contact took the vehicle to an independent mechanic and was informed that the noise came from the differential. The vehicle was driven to the residence and upon inspection, the contact became aware that the differential fluid level was low. The vehicle was driven to haddad dodge ram (3000 harris rd, bakersfield, ca 93313) where they diagnosed the vehicle with a difficult rear pinion bearing. The contact linked the failure to nhtsa campaign number: 18v556000 (power train) however, the vin was not included. The manufacturer was notified of the failure. The failure mileage was approximately 14,000. |
| Category | Service Brakes |
| Date | Jun 17, 2020 |
| State | IL |
| Description | Brakes squeal when slowing down from 45 mph+ down to around 20-25 mph. At lower speeds, the squeal stops. Happens when going forward. Does not seem to happen right away, only after driving for about 5 minutes or more. Dealer could not replicate problem but it happens every time I drive the truck. *tr |
| Category | Fuel/propulsion System, Unknown Or Other |
| Date | Jun 14, 2020 |
| State | TX |
| Description | The air dam will not extend down after reaching the required speed, thus throwing a cel. Believe the motor is sticking or gasket/seals are dried and won't turn the shaft to release the dam. |
| Category | Power Train |
| Date | Jun 14, 2020 |
| State | CA |
| Description | Whining/ growling noise from rear end. Sound starts about 40 mph and never goes away. Checked the differential fluid it was 3/4 quart low. Took it to dealer for warranty, they informed me it was a pinion bearing going bad likely cause was from low fluids. Researched the problem found fca ( had a recall ( safety recall u88 / nhtsa 18v-556 rear axle fluid level - 2018-2019 ram 1500)on similar year and model truck but did not include my vin number. Fca advised me to contact this agency to see if I can include my vin. |
| Category | Air Bags, Unknown Or Other, Vehicle Speed Control |
| Date | Jun 11, 2020 |
| State | VA |
| Description | The first issue was the airbag light came on when starting and stayed on since and the app said airbag may not deploy. The dealer said in mar it was safe to drive. In april the truck while engaging the cruise would speed up above cruise set or just turn off without breaking. Now no cruise at all and I am disabled so it would be nice to have that feature for long drives. I called again they said I was welcome to call hq. Now not even a month later I have no horn while driving and needed it. This is the last straw. How is this safe with no airbags or a working horn? *tr |
| Category | Unknown Or Other |
| Date | Jun 11, 2020 |
| State | VA |
| Description | Vehicle airbag lights on startup stayed on. Dealer said ok to derive even though app said airbag a may not deploy. Issue sounds like the same issue as 2018 rams. Less than a month later the cruise control would speed up or turn off while engaged. When all of sudden it stooped working. Disabled.. This is a necessary feature on a longer trip. Lastly about 3 weeks layer when I needed the horn, it too stopped working. 2 safety issues and its ok to drive. *tr |
| Category | Unknown Or Other |
| Date | Jun 09, 2020 |
| State | GA |
| Description | There is a horrible roaring sound when you get up to around 50-70 miles per hour and slow down or speed up. It will be constant at times and come and go at times. Talked to the service man at the company said there were constant complaints on this he knew exactly what it was but wouldn't say to me. Is this a recall of some sort on these trucks if so I need to know im not going to pay for this due to this vehicle under warranty and just buying it. I am always driving on the road when this happens. *tr |
| Category | Latches/locks/linkages, Unknown Or Other |
| Date | Jun 05, 2020 |
| State | OH |
| Description | The door locks have hurt me twice now. The ledge of the door is a totally normal place to rest your arm. Once we get going they automatically lock and pinch the heck out of me leaving broken skin and bruising. *tr |
| Category | Service Brakes |
| Date | Jun 03, 2020 |
| State | TN |
| Description | When rear sensor is activated, and backing up, automatic brake goes off without reason, causing safety concern. I believe this occurs when backing on grade (even slightly) like a driveway. Happens constantly. Only fix : deactivated rear braking option. *tr |
| Category | Power Train, Suspension, Unknown Or Other |
| Date | Jun 02, 2020 |
| State | DC |
| Description | Loose rear suspension. Creates a wobble that increases with speed. Vehicle seems unstable. Been to multiple dealers and they say tires are out of line. I have paid for eight wheel alignments and the problem has been constant since I purchased the vehicle. *tr |
| Category | Steering |
| Date | May 26, 2020 |
| State | MN |
| Description | Power steering needs service on driver dashboard. Followed by ps trouble light. Power steering failed. Recall addressing this was completed. Vehicle was in motion on city street!! *tr |
| Category | Air Bags, Seat Belts |
| Date | May 25, 2020 |
| State | VA |
| Description | Hit a guard rail head on at 60 mph air bags failed to deploy and seat belts failed to restrain me . Contacted fca . Was told it was within regulations |
| Category | Structure:body |
| Date | May 17, 2020 |
| State | NJ |
| Description | Water leakage into the rear of the cab. Mold started growing in the carpet. Notice it is mor prevelent at seam indicating its bottom up. Also, moisture present inside cab when not driven regularly. Multiple complaints located on youtube as well. Noticed rear cab looks like seals are not seated correctly. |
| Category | Unknown Or Other |
| Date | May 16, 2020 |
| State | TX |
| Description | The a/c in this vehicle is terrible, and fca fails to recognize the issue. *tr |
| Category | Power Train, Suspension, Unknown Or Other |
| Date | May 15, 2020 |
| State | GA |
| Description | Mild to extreme vibration from rear of the vehicle but not limited to the steering wheel seats and gas pedal at any speed but worsens as speed increases. Was told after multiple visits to dealer that everything is within spec. And they will no longer pursue the issue further. Filed lemon law claim and was awarded compensation and was allowed to keep the vehicle. In my opinion the vehicle is progressively unsafe to drive and there are hundreds of complaints on the same subject throughout multiple forums (over 932 pages on the one I am a member of alone) and we are all being told the same line.. Flat spots on the tires.. We don't warranty tires. *tr |
| Category | Seat Belts |
| Date | May 09, 2020 |
| State | MO |
| Description | Drivers side seat belt stitching came undone. When seat belt was put on and tightened down seat belt came thro bottom attachment point. Took vehicle to landmark dodge was informed by service tech there that there was nothing they could do, due to truck being over 36,000 mile warranty. *tr |
| Category | Steering |
| Date | May 05, 2020 |
| State | PA |
| Description | Started the vehicle last night and got an alert that the power steering was unavailable. Power steering is not working. The car was stationary. *tr |
| Category | Power Train, Steering, Visibility/wiper |
| Date | May 04, 2020 |
| State | VA |
| Description | Speedometer and entire instrument cluster stopped working, wipers started working, transmission would not shift. Message on cluster stated to get where you're going and don't turn engine off or it may not restart. Driveability was greatly reduced, power steering seemed to be less effective. Error and warning messages from all the electronic modules flashed on the driver display in sequence. Dealer starr motors of suffolk, virginia indicated that without an active condition they cannot troubleshoot and repair so they sent us back out on the road with this vehicle. Error code u1817 is displayed as a non-active historical diagnostic trouble code. Hitting a bump in the road seemed to trigger momentary return of cluster functionality, with a return to non-functionality shortly thereafter. |
| Category | Electrical System, Engine, Power Train |
| Date | Apr 30, 2020 |
| State | NM |
| Description | While driving slowing down to make a left turn turn completely turned off. While still in drive was able to get to the side off the road everything was still on a. C. Shut off but power was still on. |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | Apr 17, 2020 |
| State | IL |
| Description | After remote starting the car for a few minutes, I got in the truck and hit the start/stop button and reversed out of my driveway. As I backed out on to the street, the engine shut off and the car shifted itself back to park. I started it again and after a couple of seconds, the car turned itself off again. This happened about 10 times. Finally it stayed on and I drove 6 miles to work. When I got to work, I hit the start/stop button to turn it off and it would not turn off. After a couple of minutes, the car turned off by itself. I started it again and it turned off after a couple seconds. After a couple more times it finally it stayed on for longer than a few seconds but would not turn off with the start stop button. I had it towed to the dealership. *tr |
| Category | Power Train |
| Date | Apr 14, 2020 |
| State | FL |
| Description | Every day when driving the truck for the first time. Truck has sat for more than 5 hours and is cool (70 degrees) as I leave my community driiving 25 mph, I stop at the first stop sign. During slowing down to a stop the transmission downshifts and surges forward. Many times during this surge the transmission goes into neutral and the screen instructs me to shift into park and then back in to drive. It makes it dangerous if there is traffic behind me. The truck always surges when stopping and pops out of gear at least twice a week. Dealership said they addressed by updating drive train software . Since repair it has happened again and dealer insists they can't replicate. I have provided a video showing the truck popping out of gear at a stop sigh. The site will not allow me to upload the video but I can provide if requested. |
| Category | Vehicle Speed Control |
| Date | Apr 14, 2020 |
| State | NY |
| Description | Cruise control button on steering wheel sometimes wont turn the cruise on especially when its cooler outside and when first turning truck on you have to push the button like time times for it to register it while driving. *tr |
| Category | Electronic Stability Control, Service Brakes, Wheels |
| Date | Apr 11, 2020 |
| State | MS |
| Description | Started with telling me my tire was flat. I pulled over on the side of the highway which is dangerous and the tire was full of air. Then told me elcectroic brakes needed to be serviced. Not too long after that it kept telling me the four wheel drive is not working. I have never put the truck in four wheel drive. Also the abs service light was flashing. Took it back to dealership 4 days after I bought it and they took it into their shop and 'fixed' it in a few minutes. Very next day everything started again. Took it back to dealership and they have kept it over the weekend. When I called them at lunch on friday telling them I was bringing it back they asked me to wait til next week to bring it. This is their second chance to get it right. It has been a nightmare. I bought a truck because I have a small farm and I need it to feed and water my animals. They have had to go without water one day because I haven't had my truck 3 out of the first eight days after buying it. Also they didn't want to give me a receipt from when I brought it the first time until I had told them I had already called the ag office. |
| Category | Power Train |
| Date | Apr 09, 2020 |
| State | MA |
| Description | The contact owns just bought a ram 1500 classic bighorn driving it home from dealership on interstate 91 in springfield ma. Going about 65 miles an hour when driveshaft fell out of truck onto highway almost causing an accident.*dt*dt*tp*dt consumer stated because truck was still under warranty repair was free of charge.*jb*jb |
| Category | Power Train, Steering |
| Date | Apr 02, 2020 |
| State | WA |
| Description | On three separate occasions the vehicle power steering stopped working. One event was while driving the vehicle at highway approved speed on the interstate when the vehicle's power steering stopped operating suddenly in heavy traffic on a curve. The vehicle was extremely difficult to manually steer to a safe location in traffic. Next two events happened at the start of the day shortly after starting the vehicle's engine. A message is displayed on the panel "service power steering". There is no power steering functioning when this error is displayed. With each event the nearby service center for the manufacturer has needed to keep the vehicle multiple days to work with the manufacturer on a solution. On another issue the vehicle was unable to drive forward or reverse on first delivery (within 100 miles) and again around 2500 miles. The transmission would not go into gear and needed the service center to reprogram the transmission to make it work. |
| Category | Air Bags |
| Date | Mar 30, 2020 |
| State | NH |
| Description | I was in a major motor vehicle accident in where I fell asleep behind the wheel. As a result I swerved right, collided with 20-30 ft of guard rail and rolled at least 2 times. I don't remember a thing since I received a major concussion from slamming my head into the steering wheel at impact. Had my airbags worked, I wouldn't have a massive scar on my forehead, I would be able to defend myself in court because I may have memory of the accident. Neither front airbag deployed, the rest of the truck airbags deployed, including the rear passenger airbag |
| Category | Visibility/wiper |
| Date | Mar 30, 2020 |
| State | ME |
| Description | My windshield has been replaced 4 times in the last year. It is due to be replaced again. It appears to have stress fractures. I had a very small pea sized pebble hit is and it caused a crack that looked as though it was going to come through the windshield. |
| Category | Engine |
| Date | Mar 28, 2020 |
| State | NC |
| Description | Lifter ticking |
| Category | Steering |
| Date | Mar 27, 2020 |
| State | IL |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated that while driving at 40 mph, the contact made a left turn however, the steering wheel failed to return to the center. There was no warning light illuminated. The vehicle was taken to the tyson chrysler dodge jeep ram 1 sw frontage rd, joliet, il 60404, (815) 741-5530), to be diagnosed. The contact was informed that the ground terminals needed to be tightened. The ground terminals were tightened however, the failure recurred. The manufacturer was made aware of the failure and stated that the failure was not a known issue. The failure was not repaired. The failure mileage was approximately 2,500. |
| Category | Electrical System, Power Train, Unknown Or Other |
| Date | Mar 24, 2020 |
| State | ME |
| Description | Leak in ceiling head liner wet and discoloring radio screen died twice. Has shifting problem from 1st to second sometimes want my old truck back please |
| Category | Steering |
| Date | Mar 24, 2020 |
| State | MI |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated that while driving at various speeds, the power steering would ceased without warning while turning the steering wheel to the left. The contact stated that extra effort was needed to release the steering wheel to operate the vehicle as designed. The vehicle was taken to fernelius chrysler dodge jeep ram located at (11283 n straits hwy, cheboygan, mi 49721) twice however, the mechanic was unable to retrieve a fault code. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was 6,931. |
| Category | Unknown Or Other |
| Date | Mar 16, 2020 |
| State | FL |
| Description | First, while driving, the vehicle seemed to slip out of gear. The next day I drove approximately 15 miles to work and while trying to park the vehicle automatically shifts to park (p). Then while trying to engage the vehicle in drive (d) or reverse (r) the auto park system is activated and the car is unable to move. I suspect it is a faulty transmission problem. 2019 ram 1500 was purchased new (with 28 miles) on 23 october 2019. |
| Category | Electrical System, Service Brakes, Vehicle Speed Control |
| Date | Mar 06, 2020 |
| State | MI |
| Description | I was driving on i94 eastbound highway, I pressed the brake pedal to slow down for traffic then accelerated and the truck accelerated at full downpower. I lifted my foot off the accelerator, but the pedal stayed on the floor and the truck kept accelerating. I got up to 105mph in no time at all, then pressing on the brakes as hard as I possibly could so I didn't hit the vehicles in front of me. This slowed me down to about 60mph slowing the truck down enough to move from the far left lane to the far right shoulder, with the truck still at 5k plus rpms, I then was able to put the truck in neutral using the shifter knob. The vehicle then displayed the electronic throttle control warning light on the dashboard. During this whole time the accelerator was on the floor and the truck was trying to out power the brakes. I then powered off the vehicle entirely. I was then attempting to restart the vehicle to get myself off the unsafe shoulder of the highway and the throttle was still stuck to the floor and was ticking with error codes reading on the dashboard. I then turned the key back to the off position and had to wait over a minute in order for the truck to start so I could get off of the unsafe shoulder. This is a huge concern and I have stock floor mats in my vehicle. Component that failed was the electronic throttle control system. Took to chrysler dealer stated nothing wrong with vehicle. I have video proof!*dt*jb |
| Category | Steering |
| Date | Mar 02, 2020 |
| State | LA |
| Description | Getting ready to make a left turn into my driveway, when the steering wheel wouldn't turn and a "power steering unavilable//service required " message popped up on the dash display. I am very fortunate the it didn't happen on a busy road. I was able to get it into the driveway ,but the "power steering unavailable/service required" light will not go away. All of the previous recalls have been performed. Due to a previous wreck,there is no warranty on this truck, because of a reconstructed title. This truck was repaired with 1492 miles on it and now has 4347 miles. |
| Category | Steering |
| Date | Feb 28, 2020 |
| State | HI |
| Description | When driving above 40 mph the steering sticks. It happems while driving into and out of turns. The steering grabs/sticks and has to be forced to correct. Extremely dangerous on our 2 lane roads in hawaii. All of my required recalls have been corrected. This is a new issue. I have been noticing this issue since june 2019. |
| Category | Power Train, Unknown Or Other |
| Date | Feb 27, 2020 |
| State | OK |
| Description | While stopped at a red light vehicle started accelerating while break peddle was engaged. Vehicle continue accelerating with heavy break paddle application. Acceleration continued to the point of tire screeching and smoking moving vehicle into intersection. Vehicle was stopped by shifting into neutral and shutting off vehicle. Vehicle would not restart till third attempt. Vehicle was then moved to safe location and towed to dealer. Vehicle has been in shop for 6 days with no resolution. Incident occurred in a downtown location with heavy vehicle, pedestrian, and bicycle traffic. Had it been as less experienced or less attentive drive this incident could have proved fatal. I will not be driving this vehicle until issue is identified and a solution provided. Vehicle is two months old with less than 5000 miles.*dt consumer stated dealership could not find any problems with the vehicle.*jb *js |
| Category | Electrical System, Engine, Power Train |
| Date | Feb 25, 2020 |
| State | CA |
| Description | 1) engine shut off while driving 70 miles per hour 2) nob shifter set on drive but does not drive until it feels like so, may take a minute or two and vehicle lunches 3)keys do not open, lock, or turn vehicle on 4) back up sensor's go off and vehicle auto brakes with nothing behind or in front of it 5) rear camera will turn on and will never shut off even after 2 hours of driving on the freeway 6) tire pressure sensor not working, all four |
| Category | Steering |
| Date | Feb 24, 2020 |
| State | MT |
| Description | After taking possession of our new 2019 ram truck I began to drive home. As soon as I came into a left hand turn the steering stuck in the 10 or 11 o'clock position when trying to return to center. I almost crashed into oncoming vehicles. I returned the truck to the dealership immediately and they said the steering was fixed. When I picked it up the second time the steering was still defective. Very dangerous. I almost got into an accident several times on the way home for the second time. The threat of overcompensation is a major concern also. |
| Category | Engine, Structure:body |
| Date | Feb 23, 2020 |
| State | NV |
| Description | Front driver side motor mount loose; causes engine to shake |
| Category | Electrical System, Exterior Lighting, Visibility/wiper |
| Date | Feb 19, 2020 |
| State | MA |
| Description | In october 2019, the uconnect system in my 2019 ram 1500 began to malfunction. It started with gps coordinates being misaligned to my current location, but quickly progressed to malfunctioning in all aspects of the system. On december 30, 2019, the entire system failed, rendering a black screen and no ability to control the critical functions in the vehicle (maintenance, lighting, climate, or safety cameras). Without the uconnect system, it is impossible to modify any of the setting for the vehicle. |
| Category | Structure:body |
| Date | Feb 19, 2020 |
| State | CO |
| Description | Rear power sliding window develops cracks at the top on both sides of the center glass. Window leaks into cab when moisture is present outside the vehicle such as snow, rain or car wash. I am trying to get ram/fca to fix issue but they are not calling me back. Many 2019 ram trucks are having this issue. |
| Category | Steering |
| Date | Feb 14, 2020 |
| State | VA |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated that while driving at various speeds the lost power steering which made it difficult to maneuver the vehicle. The contact stated that extra effort was required to maneuver the vehicle. The contact stated that a message stating power steering unavailable; service required, was displayed on the instrument panel. The vehicle was taken to hall chrysler ram located at (3152 virginia beach blvd, virginia beach va) however, the technician was unable to duplicate the failure. The vehicle was not repaired. After retrieving the vehicle, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 16,666. |
| Category | Steering |
| Date | Feb 13, 2020 |
| State | VA |
| Description | Power steering went out twice and the dealership can't find the issue when the vehicle gets to the dealership. It's going out in the highway and the roadway |
| Category | Power Train |
| Date | Feb 12, 2020 |
| State | OH |
| Description | I pulled in to get gas shut vehicle off and pumped gas got back in vehicle started it up put vehicle in drive and it got really loud and started shifting bad |
| Category | Steering |
| Date | Feb 11, 2020 |
| State | GA |
| Description | I own a 2019 ram 1500 4x2 big horn currently with 9600 miles. This has been an ongoing issue since the truck was new and I see that other ram owners have had a similar problem. When traveling at speeds between 40-55 and in a left hand curve with the wheel between 10 & 11 o'clock, the steering wheel seems to catch and not return to center without forcing it. When the correction is made it makes the truck jerk and feel unstable as it comes out of the curve. |
| Category | Structure:body, Suspension, Unknown Or Other |
| Date | Feb 03, 2020 |
| State | NY |
| Description | My vehicle has been in service for over 6 months. They are unable to figure out what is wrong. My ram constanly makes a banging noise while driving. They changed the entire front end and the noise continues. Also have a mildue smell and pictures of water leaking down the inside of the windshield. Opened a case with fca they refuse to buy the truck back |
| Category | Unknown Or Other |
| Date | Feb 03, 2020 |
| State | NY |
| Description | The gear shifting mechanism/transmission is faulty. I place my truck into park upon coming to a stop, and my truck rolls away with me in it. This happens intermittently, and could not be repeated at the dealer when I took it in for service. I was told to buy a wheel chock to use to keep it from rolling away.*dt*jb |
| Category | Exterior Lighting, Visibility/wiper |
| Date | Jan 30, 2020 |
| State | NY |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated that the video screen on the console went blank and the contact was unable to access several settings including the defroster. The manufacturer stated that the issue would be addressed during the fourth quarter of 2019 which was still pending. The vehicle was taken to (cobleskill chrysler dodge jeep ram 5709 2444, ny-7, cobleskill, ny 12043 (518) 234-4000) but was not repaired. The manufacturer was made aware of the issue. The failure mileage was 7,500. *dt*jb |
| Category | Power Train |
| Date | Jan 30, 2020 |
| State | FL |
| Description | When slowing down from a higher speed to coasting (let off gas let slow down), I have a harsh vibration/noise coming from the rear end, to the point it shakes the seats, console, and even the door panels. The vibration does not last but a couple of seconds at a time usually a speed or two. Took to the dealer they replaced the vibration actuators on the vehicle (no change) , replaced the carrier in the rear diff (no change) took back to dealer but have been being blown off. The vibration can happen on any street at any time, when ever it feels like doing it. No one at my dealer seems to know how to fix it so they keep saying can not duplicate it when multiple have duplicated it. I have audio files but can not attach them to this page |
| Category | Engine, Unknown Or Other |
| Date | Jan 28, 2020 |
| State | PA |
| Description | I pulled into a car wash bay at a car wash in mercersburg pa I hand washed the exterior only. When finished I started my truck and the engine raced like full throttle. I turned it of immediately. I let it set a few minutes tried starting it again it did the same thing full throttle. I turned it off immediately. Called shively motors in chambersburg, pa for help and assistance. They gave me a number for a tow company they towed my 2019 ram 1500 4wd truck to that dealership. It is january 28, 2020. The vehicle was stationary inside a car wash bay. I had not had any issues like this before, first time. It scared me. |
| Category | Steering |
| Date | Jan 01, 2020 |
| State | PA |
| Description | While driving truck at low speed, power steering stopped working, making it difficult to steer. Within a minute, the power steering randomly began working again. Over correction at this point could have caused a serious crash. Called dealership and was told to activate assist button to have truck towed because it is not safe to drive. Truck was towed to dealership for service. Was told there was a recall for this issue--loose ground wire in front driver fender area. Was told issue was fixed. Picked up truck. Within weeks, loss of power steering recurred while driving at 35-40 mph, then abruptly resumed in about a minute. Again, overcorrection at this point could have resulted in serious crash. My truck has since been in the service department at the dealership and it has been over 2 months! This qualifies it as a lemon in accordance with my state's lemon law. I'm told they are not able to reproduce issue and so warranty will not allow them to work on fixing it. Filed complaint with fca and a case was opened but have been bounced around to several case managers and currently no one is returning my inquiries. I have requested a full buy back. Feels like a smokescreen with nothing but delays and excuses. The dealership has been outstanding, but at the moment I have lost faith in fca and the ram brand. |
| Category | Electrical System |
| Date | Dec 28, 2019 |
| State | NY |
| Description | 2019 ram with 12" screen developed electrical issues with 5100 miles. The screen and other electrical items will work fine in the accessory mode but as soon as you start the vehicle the screen goes black and a lot of electrical issues begin. The defroster goes on high, the seat does not automatically go forward, the front windows do not work and the blind spot sensor will not work. With screen out you have no backup camera and losing the blind spot also causes serious risk of an accident. First dealer the truck was taken to could not solve the problem. I have an appointment with another dealer and hope that they can resolve these issues. I noticed online they have a problem with the unconnect and sirius radio but I don't know if this is associated with my problem. |
| Category | Electrical System |
| Date | Dec 24, 2019 |
| State | WA |
| Description | My left rear led turn signal. Warning light on my dash came on. I investigated the problem and thought I would try to repair the tail light. I couldn't fix it due to too much electronics involved so I re assembled the tail light and made an appointment to see my dealer. I took the truck in and was told the warranty was voided because I took it apart to see if I could repair the light. They would not replace it. The reason I am writing is that the taillight failed. Why? It was never investigated, only told me I was not allowed to be repaired under warranty. I would have to pay. However if the light failed on my truck, why? Did it fail because of other things wrong., is it a safety issue I say yes. Please let me know what you think or advise. The tail light is brand new and I think an investigation into tail light failure as to why mine failed? Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr |
| Category | Electrical System |
| Date | Dec 23, 2019 |
| State | GA |
| Description | This incident has become more prevalent. It began about two months ago as what I thought was something stuck in the grooves of the tires. But as it began to occur more and more regularly I felt it was time to try and get some help with the problem. While in motion, when I remove my foot from the gas pedal and it is not pressed and truck begins decelerating, at approximately 45 to 50 miles per hour a drone/hum will begin within the cab of the truck. If I do not press the gas pedal or roll down windows the drone/hum will get louder and more pronounced. If it is not eliminated, the drone/hum will increase in decibels and actually become physically felt within the truck. Since the sound almost seems to resonate from the speakers, I have tried unplugging the anc (active noise cancellation) device under the driver's seat. While this does stop the radio speakers from playing any music, it does also seem to prevent the drone/hum from occurring. The truck was purchased in early june of 2019 and currently has about 12,500 miles on it. There has been no customization or alteration of anything on the vehicle. |
| Category | Air Bags, Electrical System, Exterior Lighting |
| Date | Dec 21, 2019 |
| State | TX |
| Description | The rear center brake light apparently leaks into the cabin. This is a common 1500 2019 problem. It leaks into the ceiling surrounding air bags and other electronics. How is this not already recalled? It leaks constantly so how can one tell when it occurs? |
| Category | Service Brakes |
| Date | Dec 18, 2019 |
| State | IL |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated that the brakes made a squeaking noise when the brake pedal was depressed. The issue occurred primarily when the vehicle was in reverse and whenever it rained, snowed, or any condition that caused the ground to be wet. The contact had to apply excessive pressure to the brake pedal to stop the vehicle. The contact called antioch chrysler dodge jeep (located at 105 rt 173, antioch, il 60002, 847-787-7016), but they were unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 3,000. |
| Category | Electrical System, Unknown Or Other |
| Date | Dec 17, 2019 |
| State | AZ |
| Description | 12' screen goes black. I frequently and randomly. Sometimes turning ignition off reset the screen, sometimes it does not. Them a few minutes or hour later the screen turns on. I am able to adjust some of the heat and fan settings with the screen black. Any other controls of vehicle functions or selections are 'inop.' this condition occurs when the vehicle is stationary, at start-up. The condition has occurred 3 time when in motion on any street or highway (speed) |
| Category | Unknown Or Other |
| Date | Dec 13, 2019 |
| State | VA |
| Description | My vehicle was in the shop for repairs. The windshield was damaged in the accident. Because the windshield was on national back order the repairs took way longer then it was supposed to. I am now out 1. 28 that I had to pay for a rental car. I am looking for some sort of reimbursement. |
| Category | Steering |
| Date | Dec 11, 2019 |
| State | CA |
| Description | When driving speeds are in excess of 70 mph steering wheel does not return to center when steering on the freeway. |
| Category | Vehicle Speed Control |
| Date | Dec 11, 2019 |
| State | OH |
| Description | On 12/10/19 the driver was driving a 2019 dodge ram 1500 when the accelerator got stuck and he could not slow down. The driver tried pressing the accelerator to release it but this did not work. The driver then tried to press on the brakes but the vehicle was accelerator faster than it could stop. The driver than ran head first into a parking garage wall totaling the dodge ram. All airbags were deployed and there was major front end damage. *dt no police report due to private property. There is a report through towne park and hilton located at 401 north high st. Columbus, oh 43215 *jb*dt*jb |
| Category | Service Brakes, Vehicle Speed Control, Vehicle Speed Control:accelerator Pedal |
| Date | Dec 10, 2019 |
| State | NV |
| Description | Vehicle has adjustable height gas pedal and factory floor mats properly installed. After near-miss accident I found the gas pedal stuck down on a vertical rib of the floor mat. Pictures attached. When pedal height is adjusted full up or full down it can not reach floor mat. When adjusted mid range though, the pedal can reach the floor mat and stick to the top of the far right hand rib. I was pulling away from a 4-way stop going straight when the 395hp vehicle maintained violent acceleration. Pressing the brake I believe stopped the violent acceleration or decreased it significantly. I needed to touch the pedal again to get to a safe place and again just touching it caused violent acceleration. Regained control of the vehicle and pulled over and found the pedal stuck to the top of the rib. Was a few blocks from where I purchased the vehicle a few days before. Their resolution was to confiscate my floor mat and for me to go to a parts store to buy a new one for my ,000 vehicle. See also odi 11288197. *dsy*dt*dt*jb*dt *tp consumer stated have a lot of controls background and immediately assumed the braking cut back on the power and was very sure when it took off again. Consumer acrossed the intersection and had enough speed to make it to a safe place to pull over. Pulling up the pedal was not a viable option. Consumer forgot to determine if the engine button shuts off the engine immediately at speed. *jb *dt*jb *tr*dt*dt*jb*dt*jb*dt *tp*jb*dt*jb*dt*jb |
| Category | Vehicle Speed Control |
| Date | Dec 10, 2019 |
| State | NV |
| Description | Vehicle has adjustable height gas pedal and factory floor mats properly installed. After near-miss accident I found the gas pedal stuck down on a vertical rib of the floor mat. Pictures attached. When pedal height is adjusted full up or full down it can not reach floor mat. When adjusted mid range though, the pedal can reach the floor mat and stick to the top of the far right hand rib. I was pulling away from a 4-way stop going straight when the 395hp vehicle maintained violent acceleration. Pressing the brake I believe stopped the violent acceleration or decreased it significantly. I needed to touch the pedal again to get to a safe place and again just touching it caused violent acceleration. Regained control of the vehicle and pulled over and found the pedal stuck to the top of the rib. Was a few blocks from where I purchased the vehicle a few days before. Their resolution was to confiscate my floor mat and for me to go to a parts store to buy a new one for my ,000 vehicle. |
| Category | Unknown Or Other |
| Date | Dec 09, 2019 |
| State | NJ |
| Description | I bought a 2019 dodge ram laramie from city dodge in nj. Every time I put the truck in reverse, the truck grinds to a halt. In streets, driveway and parking lots. I returned it to dealer for inspection on 11. 12. 19. They had the vehicle for a few days. When it was returned to me. The service dept. Said they couldn't find anything wrong, diagnostics was good. Their service manager experienced the problem yet I was told its ok. Later that say after getting it back 11/18/19. My wife drove the vehicle and it repeated a different defect (the truck shut down) while backing up to driveway plus 2 times after that. I then returned it back to dodge 11/21/19 and explained what happened. They then had the vehicle for a week. The service tech then couldn't explain what's wrong then asked me to "maybe turn off the safety sensors" . I then got it back on 12/2/19. They said they replaced the park assist module. Not sure if they tested the vehicle after. Later that evening while backing up it happened again. The third time. I went back to tell them it happened again. The service manager told me he s not sure and "their chasing ghosts". I said then why did you replace a safety feature if you don't know what's wrong. The other service guy said a similar incident happened to another customer. At this point I don't want this vehicle. I feel unsafe driving this vehicle. I still haven't heard from the dealer in 6 days so I wanted to report this so it doesn't happen to someone else |
| Category | Exterior Lighting |
| Date | Dec 05, 2019 |
| State | MI |
| Description | On 11-21-19 traveling at 6:00 a. M. In the dark, pushed the wiper arm to turn on my high beams, the information screen flashed "high beams disabled" they have not worked since. Vehicle was in motion. I have tried turning fog lights off, this made no difference. |
| Category | Unknown Or Other |
| Date | Dec 04, 2019 |
| State | CA |
| Description | I purchased a 2019 dodge ram 1500 I have been looking at this vehicle for a very long time excited I finally made my purchase. This dealership I went to sales rep was amazing took care of me made sure I got everything I wanted. As soon as I went to sign paper work I noticed right away the paperwork did not have the correct name or address on it I pointed it out to the finance manager ?[xxx]? Told him this is not me and this is not my address and he said he would fix it if I gave him the correct name and address so I did signed my paperwork and took off. 3 weeks later I get a call from my father that my plates and reg came to his house and the truck is registered in his name and his address is on the paperwork. So go to the dealership and let them no what the issue is and no one has helped me I have been sent to sales reps I set with 4 different finance managers and also dealt with the dmv paperwork lady at the dealership and still no fix every person I talk to sends me to someone else and no one seems to be able to fix my issue that the dealership caused. Then I get a call from [xxx] the finance manager and tells me I have to call chrysler capitol and I have to fix the problem that they have caused and I have to do what I have to do to fix it. I have not got a call from any gm or manager I have been leaving messages and nothing I don? T know how much more unprofessional this dealership can be it? S been 3 months and my own vehicle is not registered to me that I bought and paid money on this was a big purchase for me and I was so happy purchasing this vehicle now the last 20 years I have been driving nothing but dodge has made me hate the buying experience from this dodge dealership. This is the worst dodge dealership and the worst and most unprofessional customer service I have ever dealt with in my life once issue is resolved I will never be stepping foot in dch temecula information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr |
| Category | Visibility/wiper |
| Date | Nov 30, 2019 |
| State | MI |
| Description | Drivers wiper actually comes off the drivers side of the window, wrapping around the door column, then freezes in that position. When I manually push the blade back into position it either flies off the window again or freezes 1/2 way. This was in snow conditions. Was unable to use wipers in snow storm. Truck was in motion at 70 mph. |
| Category | Steering |
| Date | Nov 28, 2019 |
| State | FL |
| Description | I purchased a 2019 ram 1500 two weeks ago. I quickly started experiencing power steering failures (unexpectedly), I noticed the ac didn't work, and the mirrors ratchet when adjusted. I had it looked at by a dealership where they fixed the power steering, at least temporarily. Of course we didn't experience power steering problems until me and my family went on a cross country trip. Intermittent power steering failures in unfamiliar area, at night, and in poor weather made traveling in my new truck very stressful. I still don't have power steering and we are getting ready to drive home from thanksgiving on saturday (in two days). This is extremely dangerous, I've had too many close calls on this trip with power steering re-engaging causing me to serve out of my lane. Please help! |
| Category | Air Bags, Seat Belts |
| Date | Nov 13, 2019 |
| State | AK |
| Description | Tl* the contact owns a 2019 ram 1500. While driving 50 mph, a semi truck struck the front driver's side door of the contact's vehicle. As a result, the contact lost control and spun around a couple of times. The air bags did not deploy. There were no warning indicators illuminated. The contact sustained injuries to the spine and base of her skull, her left leg was fractured, and her pelvis was shifted and needed realignment. The contact was taken to the emergency room and was seeking medical attention from a chiropractor several times a week. A police report was filed. The contact stated that the rear passenger tire was destroyed, which prevented the vehicle from being driven. The vehicle was towed to a body shop. Gene's chrysler dodge jeep ram (located at 3400 s cushman st, fairbanks, ak 99701, (907) 452-7117) was made aware of the failure. When the contact purchased the vehicle on july 1, 2019, she was informed that it had been serviced per nhtsa campaign number: 19v407000 (air bags, seat belts). The manufacturer was notified and opened an investigation. The failure mileage was 3,466.*dt *ln *tr *dt *tr *tr |
| Category | Visibility/wiper |
| Date | Nov 07, 2019 |
| State | KY |
| Description | I was driving about 40mph in a heavy rain storm with the wipers on. The wipers failed and stopped up on the windshield. I could not get them to respond on any wiper setting. The headlights would still respond when turning the wiper switch on so the driver switch appeared to work. I had the bcm codes pulled and it showed the wiper park switch circuit shorted to ground. This was a very dangerous failure. |
| Category | Unknown Or Other |
| Date | Nov 01, 2019 |
| State | PW |
| Description | Issue with radio sound system. Occasionally no sound from speakers. Must disconnect battery to restart/reboot radio computer to get sound back. Known issue many complaints online. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Oct 31, 2019 |
| State | CA |
| Description | Crossing a busy intersection, my truck stalled in the middle of the intersection for no apparent reason. Was eventually able to restart it, but stalled again after approximately two minutes. Has been at cole chrysler since 9/5/2019. Dealer says it may be the battery associated with the hybrid system. That part has not been available for two months, and there is no estimated time it will be available. After it is replaced, there may still be another problem. |
| Category | Power Train, Unknown Or Other |
| Date | Oct 31, 2019 |
| State | CT |
| Description | I have made several attempts to get this vehicle repaired after receiving this recall notification. V61/nhtsa 19v-407at this incompetent dealership crowley chrysler jeep in bristol ct. I called the recall notification hotline on 26 september 2019 and made the appointment for 30 oct 2019 only to have an incompetence and unprofessional person call me on 29 october 2029 at the end of the business day saying that they were canceling my appointment. I am so f'ing pissed about this crap and really at the point of contacting daimler chrysler to file a lawsuit and have them take back the truck. My regrets are many at this point I just want answers and to be treated with some measurecof respect. This vehicle has been sitting in the drive way beacsue I dont know the level or how how unsafe it may be to drive. No one has told me anything about the [xxx] recall.. I have retained an attorney in the event this issue is not resoved before december 2019. Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Electrical System |
| Date | Oct 30, 2019 |
| State | FL |
| Description | Uconnect system resets its self every few minutes. It has happened several time during back up which renders the back up cams inoperable. |
| Category | Suspension |
| Date | Oct 30, 2019 |
| State | AR |
| Description | Driving down highway when ball joint fell out causing to skid down highway, took to dealership in they said was a defect. |
| Category | Power Train |
| Date | Oct 29, 2019 |
| State | TX |
| Description | During normal driving of vehicle when coming to a complete stop, releasing the brake without applying any gas will produce a "bump" or a slight "jerking" forward. This does not happen every time but has been happing since purchase of the vehicle. I have taken the vehicle in many times to remedy the situation that included, updating of software as well as the replacement of the entire transmission which still has had no effect. There are numerous customers that have documented this very issue with the ram product that include many years/models however it seems that this very issue has not been resolved nor does it seem like it will be resolved any time soon. Manufacture refused buy back or trade in for unknown reasons. |
| Category | Visibility/wiper |
| Date | Oct 19, 2019 |
| State | TN |
| Description | Driver's visor broke while driving, it fell into the vision path dangling by the power cables. Upon inspection only plastic holds the metal rod in place, no grommet or snap washer is used at the end of the rod to secure it in the ceiling mount; the rod that extends into the base is free to fall out once the plastic breaks. Visor does not free fall to floor, but remains swinging in front of driver, resulting in severe distraction and having to fight to break the wiring free to remove it quickly. Plastic broke during normal use swinging the visor normally, possibly binding in the mount led to this, as the plastic remaining does not easily swivel. Pictures of mount and visor rod attached. |
| Category | Steering |
| Date | Oct 17, 2019 |
| State | FL |
| Description | Lost power steering while backing up a camper trailer |
| Category | Engine |
| Date | Oct 11, 2019 |
| State | OK |
| Description | Tl* the consumer owns a 2019 ram 1500. While starting the vehicle, the consumer heard an abnormal ticking noise. There were no warning indicators illuminated. The vehicle was taken to bob howard chrysler dodge jeep ram of tulsa (13250 broadway ext, oklahoma city, ok 73114, 405-749-1111) where it was diagnosed that the manifold exhaust bolts were cracked. The vehicle was not repaired. The manufacturer was contacted and did not assist. The failure mileage was 103,000. *bf vehicle was repaired by elite automtive, 7317 n. Classen blvd, olkahoma city, ok 73116 *as |
| Category | Power Train, Visibility/wiper |
| Date | Oct 11, 2019 |
| State | UT |
| Description | #1 complaint- the panoramic sunroof sounds like it isn't fully shut when at higher speeds (80+) and whenever there are crosswinds. I took it to the dealer and they said they currently have three other customers with the same complaint and that there wasn't a fix currently. #2 complaint- a clip to the sliding rear window to the bed of the truck (picture provided) has broken twice by just opening up the window from the drivers seat. Took it to the dealer the first time and it was fixed. Not even a week later, the same part broke a second time. Will be taking it back into the dealer soon. #3 complaint- there's a clunking noise coming from the front left suspension area when certain sized bumps or holes are hit while driving at lower speeds. I took it into the dealer and they said that's a know problem, but that there wasn't a fix currently. |
| Category | Steering |
| Date | Oct 10, 2019 |
| State | SC |
| Description | While steering left, the steering wheel gets hung up, and does return to center without forcing it back to center. |
| Category | Air Bags, Seats, Service Brakes |
| Date | Oct 06, 2019 |
| State | FL |
| Description | Since buying this truck (2019 ram 1500) purchase date 02/09/2019 my airbag light comes on I immediately took it back to the dealership napleton chrysler jeep dealership (855)517-8371 they kept my vehicle 3 week after I was told parts will be in 2-3 business days! Then 5 days later I was I was told parts are on back order without giving me a replacement vehicle. The service tech (eric) never calls me back I have to keep going back in forth trying to get a status up date on my vehicle. Brand new truck and no parts for it nor does can the mechanic find out how to fix it !!! He said the mechanic can't found the problem . I also complained about a seat memory issue that says need servicing continues coming on saying needs servicing. No action was ever taken to repair the pissue. I spoke with the service manager about these issue he assured me that he will work closely with me and service tech to fix the issues it never happen it was just to stop me from complaining about the service I have been receiving and it has been 3 months 10/06/2019 since I last talk to the service manager. I been driving around with a airbag issue which is a safety issue suppose I get into a accident what will happen if the airbag doe's not deploy. I have other issue the navigator issues the breaks sweaks radio buzz and when back up there nothing behind me and the car stops really hard and flashing warning light red jerking my neck really hard |
| Category | Service Brakes |
| Date | Oct 05, 2019 |
| State | OR |
| Description | Our vehicle has an intermittent problem with the breaks that showed up within a week after purchase. In the first month of ownership our breaks lock up when backing up for no apparent reason. To correct the problem the truck has to be put back into park and then into reverse again. The safety issue is it has happened when backing out of a parking spot and nearly getting hit because the breaks locked up. It has happened in our driveway as well with no other cars or other obstacles near. In the first month it has happened no less than 6 or 7 times. |
| Category | Steering |
| Date | Oct 02, 2019 |
| State | NC |
| Description | While making a slight left turn about 10 to 11 o clock steering wheel is locking up and have to force the wheel to center. Very dangerous in the rain and I could only imagine what would happen in the winter time. I notice it more getting on the on ramp or back country roads with a speed range from 20 to 45 mph. The dealer crown dodge in greensboro nc says that I need to do a 4 wheel alignment to make sure right and that I have to pay for because its not covered under warranty. Truck has 12160 miles. Code in the system for steering angle sensor. This is unsafe and my truck has been sitting at the dealership for weeks now with no final repair. |
| Category | Steering |
| Date | Sep 30, 2019 |
| State | TX |
| Description | Steering wheel will stick and not return to center when turning left or veering left at highway speeds and when entering on ramps to highways. This can be a serious safety issue as it takes excessive force to bring the wheel back to center, which could lead to overcompensation and eventually wrecking. |
| Category | Visibility/wiper |
| Date | Sep 26, 2019 |
| State | FL |
| Description | While a/c is on and vent direction is set to front, cold air also blows out of the defrost vent and fogs part of the windshield |
| Category | Visibility/wiper |
| Date | Sep 25, 2019 |
| State | FL |
| Description | When turning on the defrost in the morning the driver side windshield becomes completely obstructed by fog while the passenger side is clear. Typically takes 15 minutes before the windshield will clear. This is occurring in florida during the mornings. It has occurred while driving and while sitting in the driveway. |
| Category | Visibility/wiper |
| Date | Sep 24, 2019 |
| State | MO |
| Description | With the hvac system set to dash vents, air is allowed to blow through the defrost vents causing fogging on the windshield, many mornings this fogging is severe and impedes my ability to view other cars/pedestrians on the road. This has been happening since I purchased the vehicle in dec '18. To date ram has not issued a recall, or service bulletin for this. Many other 2019 ram 1500 owners are experiencing the same issue. |
| Category | Service Brakes, Unknown Or Other, Vehicle Speed Control |
| Date | Sep 23, 2019 |
| State | TX |
| Description | Several times the vehicle brakes hard (as in locks up the brakes) when backing up and auto braking is enabled, but nothing is there. Same thing when driving forward, forward collision warning auto brakes when nothing at all is there, almost resulting in being rear ended at least twice before I turned it off.. At least I am able to turn it off. I kept the warning on, and it goes off all the time when I cross speed bumps or shadows from overpasses. This is extremely dangerous and continues after tsbs that are supposed to address. Another known issue that ram isnt addressing publicly is brake squealing - there is an internal memo about it, but dealerships are not addressing it - it happens when you break lightly to slow down between 70-40 mph, but they can never seem to reproduce it at the dealer. I opened a case with ram and they have done anything other than what the dealer did... I am most worried about the safety features causing an accident, please help! Latest date the front collision warning activated when nothing was there was today. It happens all the time. |
| Category | Visibility/wiper |
| Date | Sep 23, 2019 |
| State | TX |
| Description | Constant flow of cold air to windshield in all air modes. Causes fogging of windshield at night and decreases ability to safely see at times. |
| Category | Tires, Wheels |
| Date | Sep 20, 2019 |
| State | CA |
| Description | There is a visible chunk of rubber missing from my truck tire. My wife and I noticed the anomaly on the tire in the morning right before leaving to work. I commute with this truck monday though friday, on a smooth highway. These tires have never seen harsh conditions. This is not normal, and definitely not expected for a vehicle with so few miles on the road. The vehicle has 18400 miles and was purchased new. These tires are meant to last much longer (5 years / 65,000 miles). This is a dangerous defect, that can cause accidents especially since one does not expect this issue to arise. Additionally, when brought to an authorized shop, workers state that this is not a warranty issue and will not be covered. This is not acceptable. Manufacturing defects such as these should be covered under warranty. |
| Category | Unknown Or Other |
| Date | Sep 19, 2019 |
| State | FL |
| Description | Cold air blowing from winsheild defrost vents and side window defrost vents when ac is set to face vents only. This defect is causing condensation to form on windows which reduce visibility and creates an added distraction. I have had open cases with the dealership and fiat chrystelr but no resolution has been reached. The only advice offered was to turn up the temperatures on the ac settings and that is not an option in south florida. Fca claims that the vehicle is "running as expected" simpoly beasiue all like models of the ram 1500's all exhibit the same faulty design and all allow air to blow from the defrost vents when that mode is not selected. I don't think that comparing one defective vehicle to another defective vehicle is very good to measure of determining if something is running as expected. I have created a forum of this subject and have a significant following of many individuals across the country experiencing the same issues and there have been no solutions offered by any of them either from fca or their respective dealerships. Unfortunately, it may only be a matter of time before this defect results in the severe injury or death of an individual or individuals and maybe then it will be worth fca's time to invest in a solution. This needs to be resolved and it needs to be done expeditiously. |
| Category | Air Bags, Seat Belts, Service Brakes |
| Date | Sep 18, 2019 |
| State | CA |
| Description | In the car accident the air bags weren't activated. |
| Category | Steering |
| Date | Sep 17, 2019 |
| State | CA |
| Description | Steering seems to stick to the left at 40 mph and up. Almost sticks at 10-11 oclock.. Must be forcefully returned to center line. Seems to over and under steer needs to be constantly managed. It is dangerous. |
| Category | Steering |
| Date | Sep 16, 2019 |
| State | CO |
| Description | I'm having an issue with the steering on my new 2019 ram 1500 new body laramie longhorn. I now have 10,000 miles on the vehicle. I noticed this when I first obtained delivery. Most of my driving has been on rather straight roads with a few curves. I'm in colorado on the east side of the mountains. This week we took a trip up into the mountains. Took some paved back roads and off the interstate driving. Drove about 12 hours. When turning the wheel to the right for a curve in the road, the steering wheel centers correctly, as all vehicles would that are aligned properly. However, a left hand curve at just about any speed, has a catch in it. It will want to continue turning left even after I'm out of the curve. It's as if there's a high spot in a round gear or a tight cog in a gear. I have to put pressure on the wheel to pull it back. I've had the alignment checked. I mentioned something to the dealer after first noticing it, and he suggested the button that will pull back the wheel when the truck wanders out of the lane. But, it will do that when it's in function or when I disable it. The steering, I've been told, is not mechanical but electronic. I know nothing about that type of steering. I've driven trucks all my life, having a class 1 license years ago. 18 wheelers, etc.. I'm 75. Never had this issue with any vehicle. Any advice? I have an appointment with the dealer service department in about 10 days to take it in for a look see. This is dangerous.. My wife could not drive this vehicle. It would freak her out having to pull the steering back out of oncoming traffic. |
| Category | Steering |
| Date | Sep 16, 2019 |
| State | CO |
| Description | I'm having an issue with the steering on my new 2019 ram 1500 new body laramie longhorn. I now have 10,000 miles on the vehicle. I noticed this when I first obtained delivery. Most of my driving has been on rather straight roads with a few curves. I'm in colorado on the east side of the mountains. This week we took a trip up into the mountains. Took some back roads and off the interstate driving. Drove about 12 hours. When turning the wheel to the right for a curve in the road, the steering wheel centers correctly, as all vehicles would that are aligned properly. However, a left hand curve at just about any speed, has a catch in it. It will want to continue turning left even after I'm out of the curve. It's as if there's a high spot in a round gear or a tight cog in a gear. I have to put pressure on the wheel to pull it back. I've had the alignment checked. I mentioned something to the dealer after first noticing it, and he suggested the button that will pull back the wheel when the truck wanders out of the lane. But, it will do that when it's in function or when I disable it. The steering, I've been told, is not mechanical but electronic. I've driven trucks all my life, having a class 1 license years ago. 18 wheelers, etc.. I'm 75. Never had this issue with any vehicle. This is dangerous' my wife could not drive this vehicle. It would freak her out. Having to pull the vehicle out of a turn when it's trying to go into oncoming traffic. |
| Category | Air Bags |
| Date | Sep 12, 2019 |
| State | CA |
| Description | Tl* the contact owned a 2019 ram 1500. While the contact's husband was driving 50 mph, the vehicle was struck by an 18-wheeler. The air bags did not deploy. The contact sought medical attention at a local hospital for shoulder injuries. The whereabouts of the other driver were unknown. A police report was filed. The vehicle was towed to the contact's home and was later deemed destroyed. The contact received a recall notice that there were three unknown recalls associated with the vehicle. The recall repairs were performed prior to the crash. The dealer and manufacturer were not notified of the air bag failure. The failure mileage and vin were unknown. |
| Category | Steering |
| Date | Sep 11, 2019 |
| State | NM |
| Description | After traveling at highway speeds, approximately 70 mph, for 10 to 20 minutes the steering will stick at around the 1100 to 1000 o'clock position during left hand turns on interstates. If left alone the steering will not realign at the 12 o'clock position and vehicle will continue to veer left . You must manually steer right past a noticeable detent in the steering path to return the wheel to correct position. The longer you drive the more noticeable the sticking becomes and more force is required to bring the wheel back to center. As the force requirement increases the increase of overcorrections occurs. This is quickly becoming very dangerous. Of note is the fact this will not occur below highway speeds even after traveling at highway speeds for 20 minutes. Once you go below 60 the malfunction will not duplicate. This vehicle has had all required recall repairs for ground cable prior to purchase. Maintenance appointment with dealer is set within the week. |
| Category | Electrical System, Engine, Vehicle Speed Control |
| Date | Sep 10, 2019 |
| State | TX |
| Description | We purchased the vehicle on june 12th, 2019. After many electrical issues we took it to autonation for repairs. On august 27th we picked up the vehicle and they said the keyfabs on our brand new truck were aftermarket and caused over 120 codes. Drove the vehicle on i45 (freeway) southbound from houston tx and the vehicle turned off while in motion. This could have been a very bad accident. Driving at 60mph and engine dying. Had to have vehicle towed to tomball dodge where we purchased vehicle. The vehicle again had over 120 codes on it. Vehicle is still there weeks later. |
| Category | Electrical System |
| Date | Sep 03, 2019 |
| State | NM |
| Description | Instrument cluster works only sometimes on my 2019 dodge ram 1500 only has 28,000 miles can't see my digital speedometer gauges fuel information or cruise control settings only comes on when it wants to |
| Category | Steering |
| Date | Sep 03, 2019 |
| State | NY |
| Description | Feels like the steering is sticking when turning left and right when turning. |
| Category | Service Brakes |
| Date | Sep 02, 2019 |
| State | TX |
| Description | Aug 6th- driving on hwy, and parking light and brake light flashing. Stopped my truck and brakes locked up. Had truck towed to dealer next day, and service dept said my caliper disc brake went bad! They replaced it. Almost a month later on sept 1st 2019, it happened again while I was driving! My husband was following me, and saw sparks. Stopped truck and breaks locked up again! Having it towed to shop again on tues sept 3rd being they were closed for labor day. Since I bought this truck 1 year ago, iv had brake problem all along, and numerous times in the shop for it. They have replaced and turned my roters 2 times already, and that has not helped. |
| Category | Electrical System, Service Brakes, Steering |
| Date | Aug 30, 2019 |
| State | MO |
| Description | Tl* the contact owns a 2019 ram 1500. While driving at night, the entire instrument panel illuminated and the power steering failed. The contact was able to pull over as the brakes were malfunctioning. The contact kept trying to turn off the vehicle and the instrument panel indicators kept flashing. After fifteen minutes, the vehicle finally started up and functioned normally while the indicators were still flashing. The manufacturer was contacted and advised the contact to call nhtsa. The dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 8,000. |
| Category | Electrical System, Engine, Service Brakes |
| Date | Aug 27, 2019 |
| State | CA |
| Description | I own a 2019 ram 1500 and the instrument cluster has stopped illuminating. I conducted internet research and learned there is a pending recall for 1... Yes 1 ram truck in the us with this issue. Eureka, I think I've located it! I called the recall phone number for fca and explained the situation. The call taker was unable to comprehend the issue and repeatedly told me I could not speak with a manager. The call taker hung up on me. I called back and spoke to a different representative and she would not allow me to speak to a manager either. This issue is associated with nhtsa campaign number 19v556000. I need this recall to be issued quickly so it can be fixed. According to various sites, the owner (I assume me) will be notified in early september. Maybe we can just take care of this now. I am concerned with the instrument cluster issue since it is the display center for my odometer, and all other warning systems on the vehicle. I have previously taken my vehicle to the dealership for periodic illuminated check engine lights. The first time I was told that the truck had no record of the check engine light ever being illuminated. I took it back after more illuminations kept continuing. The dealership kept the truck for a week and were finally able to troubleshoot the issue. I have also had issues with my rather large radio screen failing to turn on and / or work. Additionally, the brakes squeal like crazy. The dealership was unable to fix this issue and said it was just brake dust. The vehicle had only 2,000 or so miles on it at the time. I believe my truck only has about 3,200 miles on it right now, but I cannot really tell because I cant' see the odometer. I have read various complaints on this site regarding this model and many of them apply to me as well. |
| Category | Steering, Unknown Or Other |
| Date | Aug 26, 2019 |
| State | ND |
| Description | While my 2019 ram 1500 is in motion, it has a pull / drift to the right. The pull / drift to the right occurs when lightly holding the steering wheel or momentarily letting go of the steering wheel. The pull / drift to the right occurs on all types of road surfaces. The grade of the road does impact the pull / drift as it is exaggerated with a steeper rightward grade, however it will drive straight if the road has a slight leftward grade. With a mild rightward grade, I have to put a little leftward pressure on the steering wheel to keep it from veering right. This occurs at speeds of 10 to 80mph on city streets and highways. If the driver gets distracted for a moment, the vehicle will unintentionally change lanes or pull the vehicle off the road. I have had it serviced and the alignment checked 4 times at corwin chrysler dodge jeep ram in fargo, nd and they tell me the alignment is within spec and there is nothing else they can do. Tire pressure is equal in all four tires. The service manager states a rightward pull is characteristic of new vehicles. I do not believe my vehicle, nor any anyone else's, should be pulling to the right and potentially causing a motor vehicle crash. The truck should drive straight with the exception of outside influences such as steep road grades, high cross winds, etc. |
| Category | Air Bags, Seat Belts |
| Date | Aug 22, 2019 |
| State | MI |
| Description | In a collision and neither the airbags went off and seatbelts did not lock |
| Category | Electrical System, Service Brakes, Unknown Or Other |
| Date | Aug 22, 2019 |
| State | NE |
| Description | When backing out of the driveway without any obstructions the brake assistance will engage. This has caused injury with heads hitting the ceiling and whiplash. Fca/ram says this is functioning as designed but as designed this should have prevented an accident but did not. This is a concern as it can cause injury to many by engaging when there is no obstruction or anything to cause it to engage. The dealership has informed me that fca is aware of the issue but no resolution for this. I am tired of not being able to use a safety feature due to it causing injury and not avoiding an accident. My vehicle has been at the dealer several times for this and one time they made it worse. The last time they sent me home with a similar truck and that one did not do it each time like mine. So there is a variance in the code from one truck to another that is not consistent and causes more harm than it would prevent. I look forward to a resolution by fca as there are many complaint videos online about how this engages for grass or other things that are not an immediate danger. It also has done this when it was raining on a flat surface. This feature needs more testing and an update soon to be called a safety feature of the 2019 ram brand. A link to the videos can be shared and was emailed to the nhtsa. Webmaster@dot. Gov address. They are to large to load on this site due to the time length to capture all details of the incidents. The videos are both of the newer ram and mine. The difference is mine has the smaller screen in the video. It is an ongoing issue with a start date about 2 months after I purchased the vehicle and after the dealer "flashed" the programming due to a recall. |
| Category | Steering |
| Date | Aug 22, 2019 |
| State | MI |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated that the steering wheel made a grinding noise when turned left or right. The failure occurred on a daily basis. The vehicle was taken to golling chrysler dodge jeep ram of chelsea (1500 s main st, chelsea, mi 48118, (734) 475-8661) four times, but the failure could not be replicated. The vehicle was purchased in may of 2018. The manufacturer was not notified. The failure mileage was 31,000. |
| Category | Service Brakes |
| Date | Aug 21, 2019 |
| State | KY |
| Description | Tl* the contact owns a 2019 ram 1500. The contact took the vehicle to pogue chrysler (2252 west everly brothers boulevard, powderly, ky 42367, (270)-641-0400) to have the front brake pads replaced. The contact stated that the rear brakes failed when reversing the vehicle and caused the vehicle to jerk violently. The dealer inspected the vehicle and was unable to locate a failure code. The dealer test drove the vehicle with the contact and was able to recreate the rear brake jerking failure; however, the dealer stated that the jerking was normal. The manufacturer was not contacted. The vehicle was not repaired. The approximate failure mileage was 2,000. |
| Category | Structure:body |
| Date | Aug 21, 2019 |
| State | NJ |
| Description | I went to open my tailgate and it can off the hinges and fell to the ground, pulled the wiring out and scratched the paint. Now my gps and back up camera doesn't work. Along with injuring my arm since I just had ligament surgery. It was stationary in my driveway. |
| Category | Vehicle Speed Control |
| Date | Aug 21, 2019 |
| State | NJ |
| Description | Tl* the contact was driving a 2019 ram 1500 loaner vehicle. When the accelerator pedal was depressed, the pedal did not return to its position and the vehicle continued to accelerate to 90 mph. The contact had to shift the vehicle into neutral and reached down to pull the pedal back up. The contact investigated and found that the pedal became caught in the grooves of the floormat. When the contact attempted to brake, the rear wheels began spinning and smoking. Also, the engine continued to rev when the vehicle was shifted into neutral. The dealer and manufacturer were not contacted. The failure mileage was 300. *dt investigation #xxxxx ('parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).'*jb |
| Category | Electrical System, Power Train |
| Date | Aug 20, 2019 |
| State | ID |
| Description | Tl* the contact owns a 2019 ram 1500. After the vehicle had been parked for a while, it was unable to restart. The contact stated that after several attempts the vehicle was started, but it independently switched back from drive into park. The vehicle was towed to lithia chrysler jeep dodge of twin falls (1310 pole line rd e, twin falls, id 83301, (208) 293-8571) to be diagnosed, but the mechanic was unable to retrieve a fault code or provide a prognosis for the vehicle. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 110. The vin was invalid. |
| Category | Power Train |
| Date | Aug 20, 2019 |
| State | TX |
| Description | 2019 ram with 13,000 miles. After my first engine oil change at 10,000 miles conducted by the ram dealership. During normal driving conditions in the street and in the highway while in motion I feel the transmission slipping, like it takes a couple of seconds to fully engage. The truck is new and is happening daily. I feel that this is a manufacture defect that needs to be remedied immediately. |
| Category | Vehicle Speed Control |
| Date | Aug 20, 2019 |
| State | TX |
| Description | Contact stated I bought my 2019 ram 1500 at the end of may about 3 months ago. In over 40 years driving my recent experience was one of the most frightening. I got on interstate 10 here in houston, I was in the right lane and the motor vehicles behind me were two big rigs moving at a good speed. I needed to get to the left lane for easy pass. To get out of the truckers way I "put my pedal to the metal" as the phrase goes. I felt I believe it was three crunches under my right foot. Right at this time my gas pedal went back and hit the fire-wall carpet. Was driving in my 3 month old ram 1500 with 1840 miles on it. Accelerated to get on the highway, pressed the pedal and it clicked like gears were breaking. I could feel it under my shoe. The pedal got stuck and I was really accelerating, I hit the brake hard and it slowed the car. I got my shoe behind the pedal up high and pulled it toward me. The dash lit up "a!" service electronic throttle controller! I moved the pedals toward me like a short person would drive. The entire pedal wobbles like its broken inside the unit. I put a call into someone at the dealership. On the following day, wednesday, august 21st. I brought my truck in to the dealer. They jacked into the obd connector and a minute later it shout out 6-7 issues. They gave me a loaner car and said this would take a few days to sort. I got a call about two hours later telling me that a new throttle controller had to be ordered and that would take about a week to get. They also said they compared my pedal with a new truck and that there was an problem. I'm hoping for a call back. This is serious! I a very decent driver, I can't imagine a woman or older man in my situation. *dt *dt *dt *dt *dt *tr *dt *dt *tr*jb *dt |
| Category | Unknown Or Other |
| Date | Aug 14, 2019 |
| State | AL |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated that the forward collision warning system failed to function. While driving southbound at 50 mph, another vehicle west bound and heading east crossed in front, causing the contact to crash into the rear driver side of the vehicle to his immediate right. The contact mentioned that the forward vehicle collison was on but failed to activate. The contact did not sustained injuries. The contact mention the other driver did not sustained injuries. A police report was filed. The vehicle was drivable and was driven to an independent mechanic collision center for the repair of the cosmetic damage and after the repair, it taken to chris myers dodge chrysler jeep dealer (27163 us-98, daphne, al 36526, (251) 621-8885) for an alignment. The contact stated that the technician completed two alignments on the vehicle but was not repaired correctly. The manufacturer was notified of the failure and provided a case number: unknown. The approximate failure mileage was 4,900. *dt*jb |
| Category | Service Brakes, Unknown Or Other |
| Date | Aug 13, 2019 |
| State | NM |
| Description | 2019 ram 1500 censer issue, breaks will engage while in drive indicating parking censer front or back that object is to close with nothing there. This has happened multiple times when stopped at a stop light all traffic starts to move truck brake will engage not allowing truck to move forward. We have to disengage the censer to be able to move. Close to accident with other truck coming to intersection and light being green. I could not move because break would not disengage. We have to turn off both parking assistant censers to be able to move. After third incident we have left the parking censers off. Called dealership was told to clean censer that possible larger debris may be cause, also washed truck but issue continued. Taking for service next week with dealership. |
| Category | Service Brakes |
| Date | Aug 13, 2019 |
| State | IL |
| Description | I opened the door on my 2019 ram and I was the under the impression that these trucks were lock the brakes if in drive and the door is opened. It did not stop and ran into a pole causing 0. 00 worth of damage to the front bumper . This truck is supposed to be equipped with front and rear sensors to apply the brakes and it didn't work going forward, but does work in reverse. |
| Category | Unknown Or Other |
| Date | Aug 13, 2019 |
| State | FL |
| Description | A/c does not get cold and have to close rear vents for it to push hard |
| Category | Power Train |
| Date | Aug 08, 2019 |
| State | FL |
| Description | I feel a knocking sensation either when I apply the brakes or gas after driving the vehicle. In my opinion, it feels like either the transmission or drive shaft are slipping. This happens almost every time I drive the vehicle in the city and usually when stopping at a red light or sign. |
| Category | Electrical System, Unknown Or Other |
| Date | Aug 06, 2019 |
| State | PA |
| Description | Ac is not working and the gps/radio blinking on and off with a error message |
| Category | Steering |
| Date | Aug 06, 2019 |
| State | MN |
| Description | When driving for about one hour when turning to the left the steering sticks and I have to manually bring it to center. It will not return to center unless I turn it to the right. Its entertainment and ive had it into the dealership meny times. This is very dangerous and may lose control by overcompensating for it. I have had all the updates and recalls performed on the truck but nothing has resolved the problem. Doge needs to address this issues asap. |
| Category | Air Bags, Structure:body |
| Date | Aug 04, 2019 |
| State | TN |
| Description | I was driving the vehicle under ideal conditions and both sides curtain airbag deployed to include the seat airbags. The cabin became smoky, causing the vehicle to veer off the road due to no visibility. The vehicle when up and embankment and back down before coming to a complete stop. *dt consumer contacted the manufacture immediatedly and was told that an investigator would take a look at the vehicle. Vehicle is currentlly under the possession of usaa and is in the process of being towed to service king, 1635 fort campbell blvd, clarksville,tn 37042 (931)245-1616. *jb *dt *dt *tr attached is the requested cdr report (edr data) for odi xxxxxxxx. 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).'*jb |
| Category | Steering |
| Date | Jul 31, 2019 |
| State | OR |
| Description | Steering sticks when in a left turn at highway speed have to forcibly recenter it when coming out of the turn it will keep turning left if pressure on the wheel is relaxed. |
| Category | Unknown Or Other |
| Date | Jul 31, 2019 |
| State | TX |
| Description | We totaled our truck 7/21/2019 and the passenger air bag failed to deploy I had to have a cat scan on my head and still have a knot we were in the turning lane on hwy 281 in palo pinto county ,texas slowed and not sure if we turned into a prius or she hit us no police report yet |
| Category | Back Over Prevention: Automatic System Braking |
| Date | Jul 28, 2019 |
| State | AL |
| Description | On 8 different occasions, just this week alone, the braking assist engaged while backing up out of a driveway. Each time, there was nothing behind me and I wasn't on a steep incline. It happened 3 times back to back, and the other 5 times independently. Each time, it seriously hurt my and my passengers necks. |
| Category | Service Brakes |
| Date | Jul 24, 2019 |
| State | WI |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated that the brakes failed on three occasions. The brake pedal would either become really soft or it would travel to the floorboard when depressed. The failures occurred without warning. The vehicle was driven to butrness chrysler dodge jeep ram (1421 w main st, whitewater, wi 53190, (262) 473-6060) to be diagnosed, but the failures could not be replicated. The service manager stated that new brake master cylinders may need to be installed. The vehicle was not repaired. The manufacturer was made aware of the failures and provided a case number. The failure mileage was 2,100. |
| Category | Tires |
| Date | Jul 24, 2019 |
| State | AL |
| Description | Tl* the contact called on behalf of the owner of a 2019 ram 1500 equipped with goodyear wrangler duratrac tires, size: lt275/70/r18 (na). While driving at an undisclosed speed, the rear driver's side tire blew out. There was no crash due to the blowout. The vehicle was taken to a goodyear tire dealer to be inspected. The contact stated that the steel belts were pushed out outside of the tread on the tire due to the blowout. The contact stated that the tire showed defects to the tread belt. The contact was concerned that similar vehicles at the local fca dealer showed the same flaw with the tires. The tires were not replaced. Team one chrysler dodge jeep ram of gadsden (located at 1149 1st ave, gadsden, al 35901, (256) 543-9583) was informed of the failure. The manufacturer was not contacted. The approximate tire and vehicle failure mileage was 30. *tr*jb *tr*jb |
| Category | Steering |
| Date | Jul 22, 2019 |
| State | CA |
| Description | Steering wheel occasionally does not return to center when turning left. I can let go of steering wheel and it will stick in the 10 o'clock position for example. |
| Category | Engine |
| Date | Jul 19, 2019 |
| State | MI |
| Description | Tl* the contact owned a 2019 ram 1500. The contact stated that while the driver was driving at an unknown speed, another vehicle cut in front immediately as the lanes were merging. As a result, the driver depressed on the the brake pedal and swerved to the left direction crashing into the rear of the vehicle who cut in front and into a curb. After the crash, the vehicle engulfed in flames instantly. The fire department extinguished the fire. A police report was filed but it was unknown if a fire report was filed. The driver sustained a burn injury on his arm but did not seek medical attention. The vehicle was towed and deemed destroyed. The dealer and the manufacturer were not notified of the failure. The contact mentioned that the insurance company was conducting an investigation to determine the cause of the failure. The failure mileage was unknown. *dt *dt*jb vehicle is currently at an acution.*jb |
| Category | Wheels |
| Date | Jul 18, 2019 |
| State | FL |
| Description | Had truck less than a week, when my tire pressures alerted that were low, anywhere from 2-5 pounds. Filled up, and a week later, same thing. This also happened on my 2016, but roughly once a month if not less often. |
| Category | Steering |
| Date | Jul 16, 2019 |
| State | TX |
| Description | While steering left and right, the power steering seems to intermittently go out, it happens off and on, and you have to hold on tightly to the steering wheel or you will loose control, I took it to the dealer and they tell me it is normal for this truck which I strongly disagreed with them, a new truck or any new car does not just loose steering |
| Category | Air Bags, Seat Belts, Service Brakes |
| Date | Jul 10, 2019 |
| State | FL |
| Description | Tl* the contact owns a 2019 ram 1500. The contact received notification of nhtsa campaign numbers: 19v067000 (service brakes, hydraulic) and 19v407000 (air bags, seat belts). The contact called atlantic dodge chrysler jeep at 888-909-4754 (located at 2330 us highway 1 s, saint augustine, fl 32086) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Exterior Lighting, Visibility/wiper |
| Date | Jul 10, 2019 |
| State | TN |
| Description | Standard halogen lighting not adequate and is a safety concern. Have reached out to ram corporate for customer assistance and have been denied. |
| Category | Fuel/propulsion System |
| Date | Jul 10, 2019 |
| State | VA |
| Description | The truck will increase and decrease engine rpm's from idling at 6000 to 14000 at low speeds wth a/c engaged. This happens in alldriving conditions. This makes parking and driving in heavy traffic most challenging. |
| Category | Visibility/wiper |
| Date | Jul 10, 2019 |
| State | IA |
| Description | Doesn't matter if truck is moving or stationary, the defrost will clear the passenger side. I have not had this truck during the winter, but this would be greatly problematic and dangerous if occurred during the winter. |
| Category | Power Train |
| Date | Jul 08, 2019 |
| State | TX |
| Description | Driving in city traffic 45mph and lost power with engine running and raced up but truck wouldn't move. I coasted into center lane and put my emergency flashers on, waited for rpms to go down about a minute then tried to accelerate into a lane and the trucked raced up but barely moved. I coasted into turning lane and into parking lot, shut off vehicle and waited 5 minutes and restarted and truck was driving normally the next 5 miles to my house. |
| Category | Electrical System, Engine, Power Train |
| Date | Jul 04, 2019 |
| State | CA |
| Description | I had just finished pumping gas and turned on my truck and shifted from park to drive. When I did this, nothing happened. I thought maybe I didn't turn the truck on so I pressed the push start button and turned off. Turned it on again and shifted from p to d and still nothing. Still in d I very lightly pressed the gas pedal and the truck jolted forward. This happened to me on two separate occasions. I'm not a mechanic but from what I have read, other people with same truck have had this problem and it seems to be the electronic gearbox. I have also heard a noise every time I press the brake that comes from the electronic gearbox and also a noise that comes from the brake pedal itself that sounds like sparks. My truck has under 400 miles as I write this on 07/04/2019. Have had it less than 10 days. |
| Category | Service Brakes |
| Date | Jul 04, 2019 |
| State | NC |
| Description | Engine was started on the vehicle. Vehicle was put into gear with the brake pressed firmly down. The vehicle started moving even while brake was pressed very firmly in. Brake pedal was engaged as far as it could be, but the truck continued to pick up speed until it collided into another parked vehicle. The brakes were not working at all. It caused a crash which caused damage to both vehicles, mine being a bent up bumper on a 2 week old truck. |
| Category | Power Train |
| Date | Jul 02, 2019 |
| State | MI |
| Description | On a brand new 2019 dodge ram 1500 with less than 200 miles on it, when shifting from park to drive, with the truck stationary, the transmission does not engage right away, but suddenly engages at 1,000 or higher rpm and rapidly lunges forward. This is an electronic shift transmission so it appears that despite the vehicle shift indicators both showing the truck is in "drive" and ready to move forward, it is not actually safely ready to move forward. This is extremely dangerous since the sudden lunging of the truck makes it very difficult to control and could easily cause serious injury or death in any crowded area, such as a parking lot or urban street. |
| Category | Air Bags, Engine |
| Date | Jul 01, 2019 |
| State | NJ |
| Description | After airbag deployment on my 2019 ram 1500 the engine did not shut off automatically. The truck accelerated after the deployment despite standing on the brakes. End result was truck impacted guard rail after the collision with the other vehicle multiple times before it shut down. |
| Category | Steering |
| Date | Jul 01, 2019 |
| State | TX |
| Description | Steering keeps intermittently sticking when turning left |
| Category | Air Bags, Service Brakes |
| Date | Jun 26, 2019 |
| State | MD |
| Description | Vehicle was pruchased from waldorf dodge (06/12/20190 with two (2) open recalls, v07 & v71. As the customer, I found out about the recalls on my own (including one that had been known of since feb 2019) and had to contact the dealership (who ignored the warning about the recalls during the sale and failed to tell me, the customer) to fix this issue. |
| Category | Air Bags |
| Date | Jun 25, 2019 |
| State | TX |
| Description | Driving down the highway, 60 mph. Pick up ran in front of me . Totaled my pick up and airbags did not deploy. |
| Category | Electrical System, Engine |
| Date | Jun 25, 2019 |
| State | NV |
| Description | Driving at 70mph the truck without warning went to idle with clicking sound towed to dealer said nothing wrong it was bad fuel not true fuel was fresh. Talked to chrysler customer service told not aware of problem. I know this is not true talked to other ram owners had same problem. The problem is when it happens you shut the truck off and restart it, it acts normal. There is some bug in their system that is causing this shut down no one can find it I have heard they have had the same problem with some of their vehicles. Before someone gets killed these vehicle should be taken off the road until the bug is found. I nearly got myself and others killed on the freeway. I have talked to the dealer and chrysler customer service they will not acknowledge the problem exists they will blame fuel or anything. My truck is a 2019 at the time of the shutdown there was 600 miles on the truck. For now the truck is sitting until I get some answers. I know there are others having the same problem and need help or the proper repair made we the public should not be the test drivers risking our lives for fca. |
| Category | Vehicle Speed Control |
| Date | Jun 24, 2019 |
| State | MN |
| Description | I have a new 2019 ram 1500. On numerous occasions (approximately 6), the truck unexpectedly lurches and begins accelerating by itself, never stopping. This acceleration takes place in both drive and reverse. The vehicle can only be controlled with heavy breaking or flipping the truck into neutral. If the truck is turned off and restarted, the acceleration stops. However, it reoccurs shortly thereafter, sometimes in only a few blocks. During this uncontrollable acceleration, the gas pedal does not work at all. This currently has only occurred during slow speeds while driving in town. The dealer has attempted to fix the truck numerous times, unsuccessfully. I currently do not drive the truck on the highway out of fear on how the truck will react when this problem occurs at high speeds. This issue is a safety risk to those in the truck and other drivers on the road. |
| Category | Air Bags, Seat Belts, Service Brakes, Steering |
| Date | Jun 20, 2019 |
| State | NJ |
| Description | Tl* the contact owns a 2019 ram 1500. The contact received a u-connect system notification for nhtsa campaign numbers: 19v020000 (steering), 19v407000 (air bags and seat belts), and 19v067000 (service brakes, hydraulic). Performance dodge ram (555 mantua pike, woodbury, nj 08096, (856) 848-5008) was contacted and stated that they would follow-up with a response. The contact did not receive a response and was unable to schedule a diagnostic appointment. The manufacturer was contacted to address part availability. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Air Bags, Electrical System, Service Brakes |
| Date | Jun 19, 2019 |
| State | TN |
| Description | April 30,2019 my wife was in our yard and made a sharp right turn into driveway put on brakes truck didn't stop applied brakes harder truck accelerated brakes didn't stop truck and park-assist didn't stop truck . Truck went through steps then hit house knocking house off foundation. Air bag didn't deplore. *bf*jb |
| Category | Electrical System, Unknown Or Other |
| Date | Jun 16, 2019 |
| State | GA |
| Description | While driving a brand new dodge ram 1500 (2019) the truck suddenly lost power and I was not able to control the steering of the truck, nor could I control the truck. This has happened on several occasions. This has happened on the city streets as well as the highway and it is very scary. |
| Category | Electrical System |
| Date | Jun 14, 2019 |
| State | CA |
| Description | When the car is running and put into reverse the backup camera randomly quits working. Get a blue screen. Has happened several times since I bought it in january 2019. Dealership claims that they have not heard of it. Took it to the dealership yesterday and of course camera was working fine. Today it hasn't worked all day. The |
| Category | Visibility/wiper |
| Date | Jun 12, 2019 |
| State | KY |
| Description | Wiper motor failure at 13k miles, parts on backorder vehicle in motion, on highway |
| Category | Air Bags |
| Date | Jun 10, 2019 |
| State | AZ |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated that while driving at approximately 70 mph, the vehicle struck a deer however, the air bags failed to deploy. A police report was filed. There was no injuries sustained in the crash. The vehicle was towed to a collision repair center where the body damages were repaired. The vehicle was not taken to be diagnosed for the failure. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 3,700. |
| Category | Visibility/wiper |
| Date | Jun 05, 2019 |
| State | PA |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated that the windshield wipers moved slowly while driving in a storm. The contact could not see the road due to the water on the windshield. The contact had to wait for the storm to pass as the windshield wipers continued to move slowly. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was 424. |
| Category | Engine |
| Date | May 29, 2019 |
| State | SC |
| Description | A roaring sound and vibration between 10 and 60mph. On city streets or highways. |
| Category | Steering, Suspension |
| Date | May 28, 2019 |
| State | NY |
| Description | Tl* the contact owns a 2019 ram 1500. On several occasions, while driving various speeds and making left turns, the steering wheel momentarily seized before returning to the center position. The contact stated that the failure was not present when making right turns. The vehicle was taken to mcclurg chrysler dodge jeep (located at 125 n center st, perry, ny 14530, (585) 969-3496) to be diagnosed, but the mechanic was unable to retrieve a fault code. The mechanic was able to duplicate the failure. The contact stated that the mechanic performed minor adjustments on the front suspension and steering; however, the failure recurred. The contact stated that the failure was intermittent. The manufacturer was not contacted. The approximate failure mileage was 3,200. *bf*jb |
| Category | Power Train |
| Date | May 27, 2019 |
| State | TX |
| Description | Enterprise rental - while driving on a busy city freeway, the pick up truck lost all it's speed as if transmission switched from (drive) to (neutral). This occurred at approximately 1,180 miles (odometer), as I was driving on the left lane (fast lane) going around 75/80 mph the vehicle's rpms sped up to 5000/6000 while the speedometer show the vehicle slowing down as the pick up truck lost it's speed. I immediately turned my emergency lights on as I attempted to pull over onto the left shoulder. I also promptly realized that the rpms were as high due to my foot still resting on the accelerator, I also checked that the pick up truck's gear was still lit up as (drive) - and I confirmed that it still was, but the pick up truck was not responding. After coming to a complete stop the pick up truck was placed in (park) and no warning messages/lights lit up (before/during/after incident). As I the pick up truk was still running in (park) I turned off the (a) button located below the gear knob (autostop mode) just in case that might have prompted this (highly unlikely but - just in case). After inspecting all gagues in dashboard (engine temp/battery/transmission oil temp etc) all ok, the pick up truck was placed in (drive) gear after, the pick up truck responded to the gas pedal's input (normally). Outside temperature was around 100 degrees (f), prior to incident pick up truck had been parked for 6hrs in the sun; incident occurred after driving through a 1- 1 1/2 inch raised concrete bump (on the freeway, typical in texas). Pick up truck had been driven approximately 1000 miles in the last 2 days (highway miles). |
| Category | Unknown Or Other |
| Date | May 26, 2019 |
| State | KY |
| Description | I'm not sure that this is a safety issue but when I accelerate something vibrates loudly, this started less than a week after purchasing this truck new. It sounds like something is vibrating on or within the dashboard. I've tried to find the problem myself with no success. I look at online forums and found a lot of others are having the same issues but can't seem to figure out why it's doing this. Thanks for your time and I hope I can get this fixed!! |
| Category | Power Train, Unknown Or Other |
| Date | May 22, 2019 |
| State | MA |
| Description | When I try to put my new truck in gear (stationary) the transmission seems not to slide into drive and the truck just sits there. I've checked the brakes and al the digital stuff and nothing is holding the truck back, it's just not clicking into gear. Then, when I apply a little pressure to the accelerator, the engine revs up a bit and the truck lurches into gear. Sometimes, it's hard to know when the surge/lurch is coming, hin I have makes this a very dangerous situation. The engine is running and the trucks shows that it's in gear, so it's natural to hit the gas and go. The lag and lurch is hard to detect until the whole vehicle convulses. This could absolutely cause someone to lose control of the vehicle and hit something or someone. I've also read a series of comments online from other owners who are experiencing the same failure. So, ram needs to do something systematic or this will hurt someone someday... |
| Category | Suspension |
| Date | May 22, 2019 |
| State | IL |
| Description | I let my son off at tsc door, turned to park, and bam!!, loud noise as if I hit concrete. I proceeded to move forward, to only have my truck veer to the left, bumping up next to pole. I reversed slightly and my left front side went down. I stopped. Got out and seen my front left tire down inward, found a broken piece under the front of the truck. Called my insurance sf, was told to call chrysler because my vehicle is under warranty. Chrysler contacted. Truck was towed to nearest chrysler dealership. This occured april 9th, 2019. I just bought the truck jan. 4th, 2019. The broken piece is the knuckle to the spindle, my steering was gone. It sat at the dealership until april 26th, 2019. Having been seen by 3 chrysler representatives, 2 of which deemed the part defective, the 3rd deemed it my fault for hitting the pole, denying my claim. State farm notified and filed a claim as collision?? Transferred truck to collision center to start repairs on may 8th,2019. State farm will not pay for defective spindle, states chryslers resonsibilty. Chrysler denies that spindle is defective. This is a safety issue!! I was lucky in that it broke in a parking lot and not on the road. This is probably going to happen to someone else and may end up a fatality. Chrylser needs to take ownership and recall these spindles. The new spindles that are about to be put on my truck are notably better made. Obviously chrysler is aware! For my piece of mind..... I am replacing the one on the right as well. This is out of my pocket to replace those. |
| Category | Suspension, Wheels |
| Date | May 21, 2019 |
| State | OK |
| Description | At 18:00 miles started developing a shimmy had tires rotated read balanced has not created the problem |
| Category | Power Train |
| Date | May 20, 2019 |
| State | NC |
| Description | Vehicle occasionally sticks in park when you put it in drive. It releases when the rpms raise enough to overpower what is hanging. This causes the vehicle to lunge forward once whatever is hanging it is overpowered by the input rpm's, the natural response when you put it in drive is to hit the gas. If you are not expecting this to happen, you can imagine the potential result. At least one person (many have had this happen) has claimed that it occurred in his garage while his wife was crossing in front of the vehicle nearly pinning her between the vehicle and the garage. Problem happens under random circumstances with no apparent pattern and cannot be made to happen on command, in many cases the dealership will not fix anything because they cannot get the problem to occur in their presence. I personally video'd it happening and showed to to the service manager. They had the vehicle for one week and were unable to reproduce the problem. I picked the vehicle up and the problem occurred 5 minutes later. I called the service manager while it was happening and he came to my location and witnessed the issue first hand. He will advise in the coming days as to the plan for resolution. The video can me found here: https://m. Youtube. Com/watch? V=mwl4xffhoky |
| Category | Steering |
| Date | May 17, 2019 |
| State | KS |
| Description | When turning the steering wheel back to the center from the left, there seems to be a catch and it resists turning. It seems to match other recalls out there, but my vin was not included in any of the current, documented recalls. |
| Category | Electrical System |
| Date | May 14, 2019 |
| State | VA |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated that the auto start/stop feature was not functioning properly as the vehicle had lunged forward several times causing the contact to apply extreme force to the brake pedal to slow down and stop the vehicle. The dealer (lustine chrysler dodge jeep ram, 14211 jefferson davis hwy, woodbridge, va 22191, (703) 496-5202)) had not test drove the vehicle yet to determine if they may be able to replicate the failure. The contact was uncertain if the feature may cause a catastrophic crash due to the intermittent failure. The manufacturer was notified of the failure to determine if they had a remedy. The vin was not available. The approximate failure mileage was 11. |
| Category | Steering |
| Date | May 12, 2019 |
| State | TX |
| Description | Purchased truck in dec 2018. About a month in around 2000 miles started experiencing the steering wheel sticking around the 11:00 position at highway speeds. I drive 1500 to 2000 miles a month and afraid I am going to overcorrect especially in heavy traffic. Spoke with dealership and they do not have a solution for the problem. Had the recall taken care of on the battery cable and this did not correct the issue either. Feels like a problem in the steering linkage. I have also started noticing which feels like the truck is starting to float side to side and am having to correct to keep it in the lane. This truck does not have lane assist on it so that could not be the problem. |
| Category | Suspension |
| Date | May 07, 2019 |
| State | SC |
| Description | On three (3) different occasions between february 25 and april 29, 2019 while driving the vehicle on an open highway, twice on the interstate and once in the city, the vehicle started to bounce out of control and shortly afterwards the alert message came on the screen indicating that I should "service the suspension system immediately". Three different times I have had to return the vehicle to the dealership due to suspension problems. Each time the vehicle just started bouncing out of control while driving and shortly afterwards the alert warning message came on the screen indicating that I should "service the suspension system immediately". The first time it happened the service department staff indicated "inspected under carriage and found a ruptured airbag on right rear, no physical damage replaced right rear airbag on suspension and filled with nitrogen. Test drove to verify repair". The second time the service department staff indicated "scanned vehicle found dtc c152-2a/c1562 incorrect operation of pump, right rear spring is broken, due to height sensor failure". This is the third incident and the vehicle has been in the service department since april 29, 2019 (9 days) for the third time with a suspension problem and I have not been told what the problem is and when I will get my truck back. |
| Category | Steering |
| Date | May 02, 2019 |
| State | OR |
| Description | When vehicle is at highway speed and going into left hand corners, the steering wheel sticks if you go past the ten o clock position. It happens only after driving at highway speeds for a period of time. It does not happen on right turns, the wheel comes back, but intermittently. Almost feels like a wobble? |
| Category | Steering |
| Date | May 02, 2019 |
| State | MO |
| Description | Steering sticks when turning left on curvy roads and the truck feels like its straddling a hump, this happens while driving at speeds from 5 to 40 miles an hour so far. I just picked the truck up brand new from the dealer, I will be contacting dealer to see if I can get service as soon as possible, I looked up this problem on the web, and found a few others on ram forum . Com with the same problem, after several visits to the dealer the dealer replaced the steering rack which seemed to resolve there problem. The steering seems to stick while in a slight left turn and doesn't want to return to center, unless I apply more pressure to turn back to straight. Also the truck feels a little wobbly, and like its straddling a hump in the road, turns to the right are fine it has no problem going right just left.*dt consumer state the answer to did it take force to return the wheel back to center is not much force, maybe a pound or two of force. The other question about any warning lights or buzzers is nothing completely silent. *jb |
| Category | Steering |
| Date | May 02, 2019 |
| State | TN |
| Description | Purchased 2019 ram 1500 around 9/8/2018 one week after having it the steering wheel started sticking only when turning to the left at highway speeds. Since then the problem has greatly increased. This does it as stated on sweeping turns on the interstate or highway speeds only. I have to jerk the steering wheel back to the right in a hard motion to get the truck going back straight after these turns. This is scary and causes the truck to sway at such speeds. There was a recall on the steering however this did not correct the issue. It is currently in its 4th trip to the dealership for repair. This has been going on for 9 months without being corrected. It is to the point I have parked the truck as I do not feel safe in driving it. |
| Category | Visibility/wiper |
| Date | Apr 30, 2019 |
| State | WI |
| Description | Even though the defrost system seems to put out plenty of heat the fan or the way the windshield is designed, when it is cold out and/or I am traveling at a decent speed the defroster does not keep the windshield clear. It affects aprox. The last couple of inches that the wipers reach and then everything above that. This then affects the auto wiping option. There is a recall for basically this exact issue nhtsa campaign # 19v051000 but it does not include my model of vehicle. It affects the ram 1500 that have the 12" screen but do not have dual climate control. My vehicle has the 12' screen but does have dual climate control. The date listed below is just a general date. This issue would happen when it was raining/snowing and it was cold or close to freezing temps |
| Category | Steering |
| Date | Apr 27, 2019 |
| State | WA |
| Description | Was driving and my steering wheel locked up had to turn off the truck in the middle of the road. Was turning in the turn lane while braking at the time |
| Category | Electrical System |
| Date | Apr 26, 2019 |
| State | TX |
| Description | When I was driving my truck to slow down the vehicle was completely turned off and it is the second time it happens, to take it to the dealer comes a low-voltage code in the battery that they tell me is when you do not drive for a good time , but this is my vehicle of daily use. City street |
| Category | Electrical System |
| Date | Apr 26, 2019 |
| State | TX |
| Description | Driving my truck in the city at the time of stopping the computer as it disconnects the change and asks me to put it back on the p and then select my gear again, and that already apasado twice as well. |
| Category | Visibility/wiper |
| Date | Apr 26, 2019 |
| State | VA |
| Description | My wipers fail during rain. First event at 70mph in heavy rain.... Very dangerous. Have stopped on multiple occasions. Dealer cannot replicate and hesitate to do anything. I have video but it can't be uploaded on your site. |
| Category | Electrical System |
| Date | Apr 21, 2019 |
| State | NY |
| Description | While back out my garage, all the service engine lights came on and started flashing and the dash started displaying service traction, service electrical, service shifter. Auto park disabled. The wipers would come on automatically when in the off position. Service air bag system. Electronic throttle control and there was more. The lights on the dash started flashing and continued to flash even when vehicle was turned off. I disconnected wires from battery terminal to kill power so the lights would stay off. Power doors would lock or unlock |
| Category | Service Brakes |
| Date | Apr 09, 2019 |
| State | CA |
| Description | Tl* the contact owns a 2019 ram 1500. The contact received a recall notice regarding nhtsa campaign number: 19v067000 (service brakes, hydraulic). While driving 10 mph, the brake pedal separated and failed to stop the vehicle. The emergency brake was engaged to bring the vehicle to a complete stop. The vehicle was taken to hoblit ram truck center (1990 hays ln, woodland, ca 95776, (530) 662-4667) where the recall repair was being performed. The dealer stated that the pedal separated again during the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 6,000. |
| Category | Electrical System, Service Brakes, Steering |
| Date | Apr 08, 2019 |
| State | SC |
| Description | Since purchase my 2019 ram truck has lots of issues with the 12 inch screen. It controls everything on the truck. The screen goes blank all the time and you are not able to control any thing on the truck , steps , air condition, heat etc.... When the screen acts up the auto retractable running boards stay out until around 15 mph. Also the ac and heat will automatically come on and you cant shut if off, no controls will work. I have 27 videos of my truck not working right and all dealer says is sorry we cant duplicate. The steering is also always off. The steering wheel gets off to the left then goes off to the right. Dealer states it takes 500 miles for it to auto align it self to re learn center. Feel free to call [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tt |
| Category | Electrical System, Engine, Power Train |
| Date | Apr 08, 2019 |
| State | OR |
| Description | While driving down a curvy rural road, my vehicle lost all throttle control. I almost wrecked and had to stop at the "exit" of a blind 55mph corner. The vehicle had multiple check engine lights on including a electromic throttle control failure light, park brake failure light, trailer brake failure light (no trailer connected at the time), and a generic check engine light. |
| Category | Electrical System |
| Date | Apr 06, 2019 |
| State | OR |
| Description | I started my 2019 ram 1500 in a parking lot and shifted to drive, I started to slowly move forward when I heard a engine revving a couple times then accelerate. I stopped looked around and saw no vehicles in my proximity (open shipping dock). Then I realized the sounds were coming from the inside of my vehicle. I started to move again and the noises persisted. I thought it would go away so I progressed onto a public street from the shipping dock parking lot and the noises continued. I was forced to pull to the edge of the road and cycle the ignition. It took two cycles of the ignition to make the issue cease. The second issue was a electric throttle control failure that resulted in my vehicle having zero throttle response and resulted in the vehicle getting towed to the servicing dealer. I live in a rural area with a lot of 55mph curvy roads and this throttle failure resulted in a disabled vehicle that could have easily been hit by surrounding traffic. |
| Category | Steering |
| Date | Apr 02, 2019 |
| State | FL |
| Description | After ~ 1000 miles the steering wheel does not re-center while making left turns - either on exit/entry ramps (broad slow turns) or hard left turns. Steering fights you to bring wheel and truck back to center. This happens after driving for at least 30 for 40 minutes and is only for left turns. It does not happen for right turns. Happens after and during highway driving. When turning right, the turn happens and then the wheels naturally re-center. This is hard to describe and a short test drive does not produce the problem. It has to be driven for at least 30 minutes mostly at highway speed. This is happening frequently.. |
| Category | Exterior Lighting:headlights |
| Date | Apr 01, 2019 |
| State | LA |
| Description | Tl* the contact owns a 2019 ram 1500. While driving various speeds, the high and low beam headlights failed to illuminate. There were no warning indicators illuminated. Aj dohmann chrysler dodge jeep ram (24945 la-1, plaquemine, la 70764, (225) 687-5337) repaired the light switch and sensors, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 7,000. The vin was unknown. |
| Category | Unknown Or Other |
| Date | Apr 01, 2019 |
| State | TN |
| Description | Since the first week we bought the vehicle we have had a burning wire smell. Took the vehicle to 2 different dealerships and they could not duplicate the issue even having the vehicle for 4 days. Scheduled to take it back and it burned sitting my driveway parked and off. We also had an issue of the vehicle cutting off while driving down the road. We were taking it back due to the display screen had turned blue for the radio and the burning wire smell. We were scared it would catch fire. |
| Category | Electrical System, Power Train, Unknown Or Other |
| Date | Mar 31, 2019 |
| State | TX |
| Description | 2019 ram laramie gear selector will show drive and not move until the rpm is @ 2000 and then slam into gear. This was after backing into a parking spot and then immediately going into drive to reposition the truck. This has happened twice. Once an hour after purchase and once the next day. I bought this vehicle 3 days ago, 3/29/19. |
| Category | Electrical System, Engine |
| Date | Mar 31, 2019 |
| State | TX |
| Description | Truck has 442 miles on it, check engine light came on began flashing. Engine malfunction light indicator illuminated. Sluggish on acceleration, blows heat regardless of temperature setting. All while in motion. |
| Category | Vehicle Speed Control |
| Date | Mar 31, 2019 |
| State | TN |
| Description | I started my truck and before I could put it in gear, a 'throttle failure' warning message appeared on my dash along with several warning lights/symbols. I had no throttle response and the engine was stuck at approximately 1,000 rpm's. I 'limped' home at a near idle. I could press the gas pedal a little or a lot, and got nothing from the truck. |
| Category | Vehicle Speed Control |
| Date | Mar 31, 2019 |
| State | TN |
| Description | I was driving forward at approximately 20 mph. I attempted to slow down by letting off the accelerator pedal, but the truck kept going. I was able to stop, by using the brake, but if I let off the brake, the truck would accelerate. I drove to dealership without using the accelerator pedal. The truck was literally stuck at 1500 rpm's. A 'throttle failure' message appeared on the dash, along with basically every warning light and symbol. |
| Category | Engine |
| Date | Mar 28, 2019 |
| State | GA |
| Description | I was driving on interstate highway 75 and my car slimiest turned off and sputtered. I slowed down like I stopped on breaks and a 18 wheeler had to change lanes. I heard a pop and thought it might have been gas but took it to the dealer and found out the engine lifters has broken/popped. This is a defect that could cause lives to be lost if the truck has not been paying attention. The car has been well maintained and I was told by the dealership and my service technicians that this has happened to numerous ram trucks with hemi's 2013, 2014, and 2015. The mileage range that this happens is from 40,000 to 80,000 miles without warning. |
| Category | Service Brakes, Steering |
| Date | Mar 28, 2019 |
| State | PA |
| Description | Tl* the contact owns a 2019 ram 1500. The contact received recall notifications for nhtsa campaign numbers: 19v020000 (steering) and 19v067000 (service brakes, hydraulic). Apple chrysler dodge jeep ram of hanover (200 eisenhower dr, hanover, pa 17331, 717-637-1101) was unable to schedule an appointment within a reasonable time frame due to the part being on a nation-wide backorder. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Steering |
| Date | Mar 25, 2019 |
| State | FL |
| Description | Tl* the contact owns a 2019 ram 1500. While driving 50 mph, the power steering failed without warning. The failure occurred intermittently. The contact regained control and took the vehicle to boniface-hiers chrysler dodge jeep (1775 e merritt island causeway, merritt island, fl 32952, (321) 452-8181) to be diagnosed, but they were not able to duplicate the failure. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 1,350. *dt *tr |
| Category | Visibility/wiper |
| Date | Mar 23, 2019 |
| State | NJ |
| Description | 2019 ram 1500 classic. Every time small rock hits the windshield it will chip it. Guaranteed. I already have 6 chips in 3 months of ownership and 3000 mostly local-driving miles. This never happened on any other vehicle I owned or have driven |
| Category | Steering |
| Date | Mar 22, 2019 |
| State | NJ |
| Description | While driving for about half hour at 50mph or more the steering seems to stick when I make slight left or right turns to switch lanes or make small turns. Been to the dealer 4 times for the issue and they can't find anything wrong. Other owners are having the same issue. Https://www. Carcomplaints. Com/ram/1500/2019/steering/steering. Shtml#27 |
| Category | Power Train |
| Date | Mar 21, 2019 |
| State | NY |
| Description | The transmission failed while I was driving. The vehicle coasted to a stop and became immobile. I could not get the transmission to shift into neutral and I was left in an unsafe situation as my vehicle was blocking the road. The police and others arrived but nobody could move the truck until the tow truck arrived. |
| Category | Unknown Or Other |
| Date | Mar 14, 2019 |
| State | FL |
| Description | Towing - truck as equipped is supposed to tow 11410 lbs. We have severe sway towing our 6900 lb travel trailer beginning at 45 mph. We have a distribution hitch and anti sway bars. Trailer has been inspected by two independent service providers. Tongue weight is 800 lbs. Truck severely squats with trailer on it. Techs at dealership have indicated that it does not have proper suspension or tires, but dodge refuses to make any repair attempts. |
| Category | Electrical System |
| Date | Mar 13, 2019 |
| State | MI |
| Description | This 2019 ram 1500 has serious problems. It should not be allowed to be driven on the road ever again. I would fear for my own life along with other people on the road. While driving my 2019 ram electronics through out the vehicle began to fail. This was while driving 70 mph on the freeway. Power steering, shifter gear, electronic stability control, airbags, 4wd system, traction control system, abs system, auto brake system all failed at once. No headlights no brake lights and no turn signals. The dashboard even shut off. This is a serious nightmare and a danger to everyone. This is the second time this has happened with my vehicle and only was driven 20 miles after is was supposedly fixed. They replaced the ecm. I believe that if a less experienced driver was driving the vehicle it for sure would have ended up in a accident. At this time chrysler and snethkamp cdjr cannot figure out what the exact issue is to repair the vehicle |
| Category | Power Train |
| Date | Mar 11, 2019 |
| State | NY |
| Description | Park to drive shifting problem. Transmission and indicators go to from park to drive, however vehicle does not move. To rectify the problem you must place the vehicle in reverse, than into drive. If you hit gas when it is stuck vehicle does not move, then will lunge forward aat an unsafe speed. Vehicle has less than 80 miles has happened 5 times on several occasions |
| Category | Power Train |
| Date | Mar 08, 2019 |
| State | IL |
| Description | The truck was backed up in the driveway. When shifting from park to drive the vehicle remained in park and the engine revved up. Tried again and the same thing happened except as the rpm's were coming down the transmission jumped into gear and the truck lunged forward without warning. |
| Category | Seats |
| Date | Mar 06, 2019 |
| State | MA |
| Description | My truck was delivered with no bolts securing the rear of my driver's seat to the floor. I can completely lift up the back of the driver's seat. *dt*jb |
| Category | Unknown Or Other |
| Date | Mar 06, 2019 |
| State | NY |
| Description | While driving, the blind spot mirror detection device failed to operate at all. Normally when a car is alongside you in your blind spot, a yellow arrow would be indicated in your mirror. The yellow arrow failed to appear even during several tests of the feature. The consumer relies heavily on this device and the vehicle failed to inform me that it was not working. Not working (no yellow light in mirror means it's safe to enter another lane). Not working, not working is a recipe for disaster. |
| Category | Unknown Or Other |
| Date | Mar 06, 2019 |
| State | VA |
| Description | When driving at speeds above 60 mph, the hood flexes inwards at the center of hood close to the windshield. It covers an area of 10~12 inches if not more. This will lead to stress cracks at the hood and paint. |
| Category | Service Brakes |
| Date | Mar 05, 2019 |
| State | FL |
| Description | Recall stating my brake pedal may fall off which can be dangerous to myself and 2 kids or other drivers on the road. |
| Category | Service Brakes |
| Date | Mar 04, 2019 |
| State | TX |
| Description | Tl* the contact owns a 2019 ram 1500. The contact received a second recall notice for nhtsa campaign number: 19v067000 (service brakes, hydraulic). Ron carter chrysler jeep dodge ram of league city (3535 gulf fwy, dickinson, tx 77539, 281-488-4060) indicated that the part was not available. The dealer also indicated that more than 100 consumers were on a waiting list and they were receiving two parts per month from the manufacturer. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect. *tt |
| Category | Steering |
| Date | Mar 03, 2019 |
| State | NJ |
| Description | While driving at highway speeds, initiating a sweeping left hand turn, like an on-ramp, the steering wheel 'sticks' to the left wanting to continue a sweeping left turn and requiring a significant pull to force recentering the truck. (describes like breaking a bolt loose). Intermittent replication requiring highway speeds means dealership is writing it off as 'normal operation'. |
| Category | Service Brakes, Steering |
| Date | Mar 01, 2019 |
| State | OR |
| Description | I took my truck into the dealership for problems with the fuel economy being severely below the epa rating. While at the dealership, I found out that the dealership sold me a brand new truck with two open recalls that were unrepaired. I believe this is illegal. |
| Category | Steering |
| Date | Feb 28, 2019 |
| State | GA |
| Description | Safety recall for steering ground cable was fixed by dealer and my power steering is still intermittently going away causing steering to lock up temporarily. Taking back to dealer for second time to see if they can fix it. It is not safe and almost caused me to cross the center line at 55 mph and hit a car head on. |
| Category | Steering |
| Date | Feb 27, 2019 |
| State | VA |
| Description | Vehicle steering sticks during left turns at highway speeds. After vehicle has been driven for approx 1 hour, during left turns at highway speeds, 65+ mph, the steering will hold at approximately the 10 o'clock position resulting in unpredictable and unsafe driving conditions. Due to the requirement of highway speeds and approx 1 hr drive time, dealerships won't take the effort to be able to replicate this safety issue. Without replication both the dealership and ram customer service consider it a non issue. This issue is not related to the ground recall already issued for the 2019 rams. This safety issue is also reported by numerous other 2019 ram owners in online forums. Efforts to get this issue resolved through the dealership and ram customer support have been unsatisfactory. This is not a minor problem and could result in serious damage or loss of life on the road. Just because a problem cannot be replicated in a short test drive does not equate to their not being a major safety concern on these vehicles.*dt consumer had the recall performed and the steering problem is still present. When the steering wheel sticks you have to apply some extra force to get it to return to center as well as sometimes it will hold momentarily and jerk back on its own. The concern is the unpredictability of it and the potential over/under steer at higher speeds. Once the problem presents itself after longer periods of driving it will also then do it occasionally at slower speeds as well. There have not been any chimes or messages that appear on the instrument panel. It has been in to service but they have been unable to replicate. Unfortunately this issue has only appeared during longer road trips at interstate speeds with long left turns so it is unlikely a dealer would be able to replicate it on a short test drive. I know from the forums that people with similar issues have had it resolved with the replacement of the steering rack. *jb |
| Category | Engine |
| Date | Feb 26, 2019 |
| State | TX |
| Description | Tl* the contact owns a 2019 ram 1500. The contact stated that the vehicle stalled more than twice without warning. Benny boyd gonzales chrysler dodge jeep ram (3698 us-183, gonzales, tx 78629, (830) 445-4001) indicated that the vehicle would need to remain with them to be test driven because a diagnostic trouble code was not located. A buy back offer was stated by the dealer, but was not a repair solution. The vehicle was not repaired. The manufacturer was notified of the failure. The vin was not available. The approximate failure mileage was 130. *dt *tr |
| Category | Service Brakes |
| Date | Feb 23, 2019 |
| State | NC |
| Description | 02/05/19: brake recall (* source: www. Mopar. Com) 'an adjustable brake pedal assembly that allows the brake pedal adjustment to over travel could cause the brake pedal to become separated from the pedal assembly. If the brake pedal separates from the adjustable pedal assembly, the driver may be unable to use the brake pedal to apply the service brakes, which can cause vehicle crash without prior warning.' I've called three local dealerships and all have expressed that there are no parts available at this time from fca as of today (02/23/19). This doesn't seem acceptable as this recall was issued nearly three weeks ago. |
| Category | Service Brakes |
| Date | Feb 23, 2019 |
| State | CO |
| Description | Since purchasing new, my 2019 ram 1500 (new body) has been pulling to the right when braking on the highway. Its not the crown of the road since the same model loaner truck did not pull. I have driven it for 5600 miles and it pulls to the right when braking on the highway. Dealers and fca are not willing to help duplicate or diagnose. They believe there is no problem. I am concerned that this vehicle my not be safe and operating as designed |
| Category | Steering |
| Date | Feb 22, 2019 |
| State | GA |
| Description | Steering is stiff when coming out of a left turn. Very reluctant to come back to zero almost as if there is a dead spot in the steering rack itself. |
| Category | Vehicle Speed Control |
| Date | Feb 14, 2019 |
| State | TX |
| Description | I was driving down the highway feeder road, and the vehicle in front of me made an emergency stop. I slammed on my brakes, and swerved into the lane to the right of me. A car was coming up in that lane at high speed so I hit the accelerator to get out of the way, and the truck accelerated at full power. I lifted my foot off the accelerator, but the pedal stayed on the floor and the truck kept accelerating. I then switched to the brake pedal, and had to use maximum braking force to keep the truck from further accelerating into the vehicle in front of me. The vehicle then displayed the electronic throttle control warning light on the dash. While hard on the brakes, I was able to work my way off the feeder road and into a parking lot. During this whole time the accelerator was on the floor and the truck was trying to out power the brakes. As I entered the parking lot I put the vehicle in neutral using the transmission selector knob, and the accelerator returned to it's normal operating position and the warning light went away. I then powered off the vehicle entirely. A minute or so later I got an email from fca uconnect that the vehicle needed service and the error that the truck gave. The vehicle was towed to a dealership. |
| Category | Steering |
| Date | Feb 13, 2019 |
| State | FL |
| Description | Tl* the contact owns a 2019 ram 1500. While driving approximately 10 mph and making a left turn, the vehicle jolted forward and crashed into a second vehicle. After the collision, the front driver's side wheel was damaged and pointed to the left of the vehicle. When turning the steering wheel, the front wheels did not turn in either direction. A police report was filed and there were no injuries. The vehicle was towed to a collision center for repairs. Approximately three months later, the failure recurred while driving approximately 10 mph and making a left turn. The vehicle was towed back to the collision center. Upon inspection, it was discovered that the steering mechanism knuckle fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not notified. The failure mileage was 3,000. |
| Category | Steering, Suspension |
| Date | Feb 11, 2019 |
| State | WA |
| Description | While driving, power steering unavailable caution followed by service suspension immediately. Power steering is lost while driving and intermittently comes back or is lost. I have taken to the dealership twice and they 'can't find anything wrong'. This is extremely dangerous while driving at 50-70 mph on the highways and interstate. |
| Category | Steering |
| Date | Feb 10, 2019 |
| State | CA |
| Description | While driving 40 mph vehicle indicated power steering failure. Power steering service needed. I was driving and could not run steering wheel approaching turn. Almost died unable to turn wheel. Vehicle only has 10024 miles and purchased brand new. A catastrophic accident involving my family and others could have occurred. I have looked into this via forums for 2019 ram 1500 and there seems to been multiple issues reported with similar issues. Please please please follow up with fca to address power steering failure issues as deadly consequences can happen. Please do not wait on this. |
| Category | Fuel/propulsion System |
| Date | Feb 08, 2019 |
| State | PR |
| Description | When filling the tank, I notice a leak on the tank. At the moment of the leak, it was half a tank. Not sure if the problem was from a tube that connect to the tank. *dt *dt*jb |
| Category | Electrical System, Unknown Or Other |
| Date | Feb 07, 2019 |
| State | CA |
| Description | The main head unit lost sound and I have done some research and there have been multiple people with the same issue I have restarted my truck multiple times with no luck the sound was working just the night before I was at a stand still originally then started driving on a city road. There have been multiple complaints on forums for the 2019 doing that and hopefully they can figure out a solution to fix it a lot of people have said to unplug fuses but I shouldn't have to I spend the money on a truck at astronomical rate and expect it to work. |
| Category | Unknown Or Other |
| Date | Feb 07, 2019 |
| State | PR |
| Description | Contacted dealership at (787) 805-3000 to verify recall I had heard where my veh could be affected. They gave me appointment but said have no parts available. But if it could be serious in nature (reference recall 4) why are we not even told, to be safe with ourselve, family and general public, that we should not drive unit. Issue with ground could affected sterring capabilities and may even cause an accident and/or crash. Why not be more proactive for the safety of all people affected and general public. For two different ocassions while driving in traffic, out of the blue, my hazard lights turn on and I cant disable them. I've told this to dealer and seems its not a mayor issue. Even have suggected to continue driving without concern, really! I believe it's irresponsable to have that posture as a customer service representative. I am very happy with the ram truck, excellent unit. But this attitude towards solving issues like the one already described tells much about their concern of the general public. Don't know if this will make any difference, but I hope someone can take my concern more seriously and probably save lives. Thanks for your attention to this matter. |
| Category | Power Train |
| Date | Feb 06, 2019 |
| State | GA |
| Description | 85 miles on vehicle put vehicle in drive no movement shifted to park then back to drive no movement shifted to reverse movement shifted to drive movement this is similar to the issue with the 2006 mega. An transmission *dt*jb |
| Category | Steering |
| Date | Feb 06, 2019 |
| State | NY |
| Description | Lost power sterring twice. Took to dealer with a recall I saw about 12 volt battery ground fastener may be loose. Had it checked out and about 5 days later loss power sterring again. Power sterring did not come back. Had truck flatbeded to dealer. They said power sterring rack was shot. Have to wait about 2 to3 wks. For parts and repair. The truck has about 1600 miles on it (sucks). Was in parking lot first time,thank god. In driveway sec. Time |
| Category | Structure:body |
| Date | Feb 05, 2019 |
| State | UT |
| Description | When reach speeds above 60 mph or wind present, the hood flexes inwards. It creates a concaving high on the hood and covers an area of 12-18 inches. This can't be good for the hood or the paint. |
| Category | Service Brakes |
| Date | Jan 30, 2019 |
| State | NC |
| Description | A noticeable high pitched sound of the brake being worn down was coming from the front brakes. New brake pads were installed incorrectly or were manufactured incorrectly. Caused front brake pads to wear down under 2000 miles. Dealership installed new front pads had and filed the routers. Unclear as to why this happened. |
| Category | Unknown Or Other |
| Date | Jan 30, 2019 |
| State | WA |
| Description | Currently live in wa state. At every fuel station-regular fuel that has an epa rubber boot as part of the filler nozzle will constantly lock, stick and remain in the capless fuel hole. Causing damage to my vehicle when attempting to "rip" it out or causing me to lose my balance because so much force is required to release it and then it just "pops" out. Stationary. At a gas station. I can't pick one date when this happens. It happens at every fill up so every 2 weeks. *dsy |
| Category | Power Train |
| Date | Jan 27, 2019 |
| State | IL |
| Description | Having same problems as several other buyers.... I purchased this vehicle and had it built in dec of 2018. Since then, I have experienced 10 or more instances of where I put the vehicle in d (drive) and the vehicle will not move. I returned to p (park) and then back to d, and it still won't move. I turn the vehicle off and back on, and then proceed to put it in d, and sometimes it will then move. In all cases, I was on flat pavement / black top. I have read truck forums viewed youtube videos, and several other folks appear to be experiencing the same issue. See: https://5thgenrams. Com/community/threads/shifter-knob-issues-2019-ram-1500-help-brand-new. 1180/ see: https://www. Youtube. Com/watch? V=hg4syqtxxjq |
| Category | Fuel/propulsion System |
| Date | Jan 24, 2019 |
| State | NY |
| Description | The window stickers said 19 mpg . Really I only do 11 on my trick |
| Category | Power Train |
| Date | Jan 24, 2019 |
| State | FL |
| Description | Occasionally, when the vehicle is started and shifted from park to drive, the transmission will not engage and the vehicle will not move forward. Shifting back to park and then drive again does not resolve the issue. If the gas pedal is pressed when the vehicle is in drive, the vehicle will suddenly drop into gear and the car will dangerously surge forward. This has happened 5 times so far on a vehicle with only 500 miles. This seems to be a recurring issue with other 2019 ram 1500 owners as there are forum posts and complaints on this issue already. I also have a video of the issue occurring. |
| Category | Electrical System, Steering |
| Date | Jan 21, 2019 |
| State | TX |
| Description | Power steering went out multiple times. Would work after restarting truck then go out again. Took it to the dealership to fix then went back out again after servicing. Also have other service messages for suspension and lane control. Check engine light came in after being serviced twice. Truck is now in the shop for the 4th time with more electrical issues. It throws new codes everytime. Lastest codes: implausible data received from tcm, calibration mismatch, implausible data received from rf hud and from radio, battery voltage circuit voltage below threshold, implausible data received from cruise control switch, edu not initialized, implausible/missing transmission message. |
| Category | Power Train |
| Date | Jan 21, 2019 |
| State | VA |
| Description | When the truck is put into "d" drive from park, it will not move. Some times it will do it in "r" reverse. If you push on the gas pedal enough it will lunge forward abruptly. In some cases very rough. Dealer and fca are acting like they no nothing about this. |
| Category | Power Train |
| Date | Jan 12, 2019 |
| State | NC |
| Description | I purchased the vehicle from a ram dealer on january 2, 2019. Since then, I have experienced 3 instances of where I put the vehicle in d (drive) and the vehicle will not move. I returned to p (park) and then back to d, and it still won't move. I turn the vehicle off and back on, and then proceed to put it in d, and sometimes it will then move. In all cases, I was on flat pavement / black top. I have read truck forums viewed youtube videos, and several other folks appear to be experiencing the same issue. See: https://5thgenrams. Com/community/threads/shifter-knob-issues-2019-ram-1500-help-brand-new. 1180/ see: https://www. Youtube. Com/watch? V=hg4syqtxxjq |
| Category | Electrical System, Power Train |
| Date | Jan 10, 2019 |
| State | NJ |
| Description | Vehicle gets stuck when shifting from park to drive as if electronic parking brake is engaged, though it is not. Tapping the gas pedal then sends the vehicle jolting forward in an extremely unsafe manner. |
| Category | Service Brakes, Vehicle Speed Control |
| Date | Jan 10, 2019 |
| State | KY |
| Description | The breaking part of the collision avoidance system flashes a warning to break in and alarm goes off typically when I am crossing a bridge. While trying to merge on the interstate, the braking system applied the brakes unexpectedly and brought the vehicle to a complete stop on the interstate. There were no obstacles are cars anywhere around the front of the vehicle and there was nothing to avoid when the vehicle unexpectedly applied the brakes. A cyma almost rear ended me because there was nothing I could do. The problem has been reported to the dealer and the vehicle has spent 4 days in the shop with no solution are no apparent cause. |
| Category | Steering |
| Date | Jan 09, 2019 |
| State | FL |
| Description | Power steering on the vehicle failed to work with only 1,000 miles since purchased. |
| Category | Power Train |
| Date | Jan 06, 2019 |
| State | MA |
| Description | Brand new 2019 ram 1500 490 miles ,about 3 times ( owned it a month) when truck is shifted from park to drive ,parking brake is off ( auto park brake disabled as well in settings } the truck will not move ,foot is off brake, foot off of gas ,if I shift into park then drive again and give it some gas it will ,lunge /jerk/jump in first gear and fly forward like a brake stand . So I did some research on the issue , found numerous people with the same issue ,same exact symtoms and results . Someone soon ,will be killed by this ,when they get out to check to see if the truck is blocked and it runs them over. So far all the people ive talked to the dealers have no fix ,its a band new transmission for 2019, they turn people away ,when they can't duplicate the problem ,and it won't throw a code. A tsb or recall needs to be issued !!!!!!! Asap. |
| Category | Steering |
| Date | Jan 06, 2019 |
| State | NH |
| Description | While driving home on the highway approximately 20 mile commute when making left turns the power steering stops working at a specific area of the turns. Does not happen while making right turns. The longer you drive the more frequent the problem shows up. When you first start the trip does not show up right away ten after 18-20 miles will start to show the problem at lower speeds between 35-40 mph. Due to what I consider an unsafe condition in the steering I put the vehicle into the dealership before an accident or worse occurs. The service manger took the vehicle out for a test drive for 20 miles and did experience the issue with steering. The dealership has not found anything after 3 days and is in contact with chrysler. |
| Category | Steering |
| Date | Jan 05, 2019 |
| State | NM |
| Description | After driving for about 10min in town (30-50mphs) the power steering warning went off and power steering failed in traffic for about 90 sec before returning. |
| Category | Unknown Or Other |
| Date | Jan 02, 2019 |
| State | CA |
| Description | I bought this new car in december 2018. The three days after, I realize the car was making deep loud humming/rumbling noise "zzzzzz" sound while I was driving at 10mph-40mph. It gets worst last night, the humming sound came every 15 seconds, and last about 5 second or longer. The sound was like the tires going to fell off the car/a jet left or a motorcycle passes by. I went to the dealer 5 times since this problem appears. They said they did everything they could, they gave me 2 reports, and they said they couldn't duplicate this problem, so they refuse to exchange or return this problem car. I felt very very unsafe to drive this car. The dealer told me "it is safe to drive because nothing shows on the panel, no warning light." but I think because of nothing shows on the panel is the scariest part. It is a new car. I was driving on the nice and flat road. I didn't turn the radio or ac on. I turn off the inside air circulation. I closed all the windows without a gap. Everything was normal and it starts humming. I have drive truck/pk truck for 35 years, and it is the first time of my life herd a car making such a noise. A car is having a problem and shows any warning light, even a professional can't solve? What is the problem? Is the tire going fell off when I'm driving? Is the car going to constantly stop on the highway? Is the break not going to do its work without a warning? I have so many questions, and who knows what the answer is. I'm so done with this car. I have a lot of videos recorded when the humming happens, but all of them are bigger than size 5mb. I wonder if there any other way to show the evidence. I can do email to the agent. |
| Category | Electronic Stability Control, Steering, Suspension |
| Date | Dec 31, 2018 |
| State | NY |
| Description | The vehicle initially had a reported steering failure twice on december 19th. This was reported to nhtsa under file 1162423. The vehicle was taken to the dealer the same day. The dealer was unable to determine why this occurred. Then, again on december 30th this occurred again at highway speed, almost causing a collision. Immediately contacted the dealer again and the dealer was concerned over safety issue and offered a rental vehicle while inspecting the vehicle. On the way to the dealer this morning, the power steering turn off and again the message center displayed in red " power steering unavailable service required".. This was displayed on the prior occasions.... While driving slowly to the dealer this loss of steering occurred another 3 times intermittently with another warning "service air suspension immeditaley".... Keep in mind that when the power steering leaves with electronic steering very little control remains. Since this has been reported to the dealers and also to nhtsa numerous times from various geographic areas since august 2018 I am surprised that a recall has not been issued and or a remedy through the dealers. |
| Category | Steering |
| Date | Dec 30, 2018 |
| State | WY |
| Description | Started truck in a parking lot and started to pull away, went to turn and truck went straight till it indicated to 'service power steering.' once I realized it had lost all power steering I was able to limp it home with much effort to make turns. Traffic was light so was able to use multiple lanes to make turns. While driving home however, about 65 mph the power steering came back on pulled the truck hard to the right and centered back up, then quit again after three miles. |
| Category | Electrical System |
| Date | Dec 27, 2018 |
| State | CA |
| Description | The cluster screen went out while stopped at a stop light just 2 months after purchasing our brand new truck. |
| Category | Steering |
| Date | Dec 26, 2018 |
| State | MD |
| Description | I was driving down interstate i95, when I got an alarm on my dashboard saying my power steering was unavailable, and I had no power steering, I took my truck to the dealer and they checked for loose wires and changed the pcm module and the battery sensor, my truck has been there 3 times as this last from anywhere from 10 seconds to 10 minutes, and has been doing this 6-10 times a day |
| Category | Steering |
| Date | Dec 20, 2018 |
| State | NY |
| Description | Reported this yesterday and unable to update in the system. Brought vehicle to dealer after the 2 failures... Unable to replicate dealer process a recall and an update. Not certain if this steering issue is resolved. Filed under complaint number 11162423 dated 12/19/18 *dsy |
| Category | Steering |
| Date | Dec 19, 2018 |
| State | NY |
| Description | Today at 8:45 am my vehicle lost its steering while backing in a parking lot. Then again while entering state route 12 in clayton, ny. The steering returned after restarting the vehicle. Then while driving in traffic the steering again failed. I stopped and pulled very hard and the vehicle slowly turned onto the next road on my right. I drove for several miles with the steering returning occasionally. Dodge ram dealer was about 5 minutes away and slowly arrived at dealer. They are checking it now. The vehicle is a 2019 with slightly over 9000 miles. This event was extremely very close to serious accident. |
| Category | Engine, Vehicle Speed Control |
| Date | Dec 17, 2018 |
| State | FL |
| Description | The truck has been self accelerating and causing me to slam on breaks to avoid accidents. It was first happening on the highway and it went 50-70mph by itself. Then it happened today on the city street and almost caused an accident. It was claimed to be a sensor problem, but it happened again today and I barely made it to the dodge dealership. The car has multiple warning lights come on and then will self accelerate and only allow you to brake. Sometimes it floors it from a stop and other times it barely moves but self acceleration should not be happening and its a major concern. *dt vin is not available *jb *dt*jb *bf consumer stated vehicle considered for lemon law and dealer and consumer working on getting a new vehicle.*jb |
| Category | Unknown Or Other |
| Date | Dec 15, 2018 |
| State | TX |
| Description | When starting the vehicle the uconnect system will either start or will go to reboot mode which will not display the rear back up camera screen and turn off the park sense braking assist features. |
| Category | Steering |
| Date | Dec 04, 2018 |
| State | MN |
| Description | Tl* the contact owns a 2019 ram 1500. While driving various speeds, the power steering inadvertently lost power for a few seconds and the power steering failure warning indicator illuminated. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was 7,000. |
| Category | Power Train, Vehicle Speed Control |
| Date | Dec 03, 2018 |
| State | PA |
| Description | Tl* the contact owns a 2019 ram 1500. While the vehicle was parked in a garage, the contact exited the vehicle and it independently accelerated backwards. The contact entered the vehicle in an attempt to stop the vehicle. The contact noted that the vehicle did not drift backwards, but independently accelerated rapidly backwards out of the garage of the contact's residence. The contact was nearly smashed in between the front driver's door and a stone pillar. There were no injuries. The contact stated that the driver's door and the front fender were damaged due to becoming caught on the garage pillar, which bent backward and struck the front fender of the vehicle. The contact stated that the vehicle would not shift into the drive position after three attempts. The contact referenced the "safe-hold" system, which was a feature of the electronic park system that failed to automatically engage the vehicle to the park position after exiting the vehicle. Carright chrysler dodge jeep ram fuso (5408 university blvd, moon, pennsylvania 15108, (412) 264-4270) was made aware of the failure and took the vehicle in for service. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and provided the contact with case number: [xxx]. The contact referenced nhtsa action number: pe16014 (power train) as a potential cause of the failure and specifically indicated that the parking brake was not engaged. The failure mileage was approximately 97. *tr*dt ('parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).')*jb |
| Category | Steering |
| Date | Dec 03, 2018 |
| State | TX |
| Description | Truck make clunking noise throughout the chassis while turning. |
| Category | Steering |
| Date | Dec 01, 2018 |
| State | MS |
| Description | Vehicle in a left hand turn over 30 mph will not correct itself and has to be manually corrected or the vehicle continues turning left. Ram acknowledges the problem but no solution as of this date december 1, 2019. Ram rapid response team stated "if customer maintains contact with the steering wheel their is no safety issue." |
| Category | Exterior Lighting |
| Date | Nov 29, 2018 |
| State | MI |
| Description | On coming drivers complain the head lights are to bright. They are blinding to on coming traffic. |
| Category | Other/unknown, Visibility/wiper |
| Date | Nov 28, 2018 |
| State | PA |
| Description | When the temperature is "cold" (36 degrees and below) the backup camera does not work. The screen displays a completely blue screen when the backup camera engages (when reversing, or when selecting the backup camera view intentionally). This happens when in parked, when in reverse, and while driving when the temperature is 36 degrees or below. I do not know the exact temperature when the camera starts/stops working, but it has happened to me at least 5 times, and on the days I recorded it the temperature was 36 degrees, and 35 degrees. It does not happen when the temperature is in the 40s or higher. |
| Category | Electrical System, Steering |
| Date | Nov 18, 2018 |
| State | OK |
| Description | While driving in dallas over the weekend, the trucks power steering became unavailable. Happening at slow speeds through a residential area. The truck was stopped, turned off then started again and it came back. For a 6 mile drive, this is how the truck acted. Once it was left parked for 3 hours, it started and ran fine. The following morning while driving down the interstate at 75 miles per hour, the power steering became unavailable yet again. This lasted for over 19 miles, but finally came back. |
| Category | Power Train |
| Date | Nov 16, 2018 |
| State | AZ |
| Description | On five different occasions the vehicle would not shift out of first gear. In each case I was stopped at a stop sign or red light and making a left turn. Upon starting up and turning, the transmission remained in first gear, motor revving 4,000 - 4,500 rpm or so, until I realized I had a problem. I lifted my foot off the accelerator and let the truck slow down, it was still in first gear, almost came to a full stop, tried to slowly accelerate but still no shift. I brought the truck to a full stop, then slowly accelerated again, still no shift out of first gear. I again came to a full stop, this time put the selector knob into park, then back into drive mode and accelerated and the transmission worked fine. After the first four episodes I called the dealership and took the truck in the same day. First thing the service rep did is check for a obd code, no code was generated. Dealership had it for four days and could not replicate the problem. Since I've had the truck back one more episode has occurred. Now I'm not sure where to turn. Also, one other thing should mention every time this happened it was at night. I was fortunate that each episode happened in very light traffic, had it been in a busy or heavy traffic area it could have created a serious safety issue. |
| Category | Engine |
| Date | Nov 09, 2018 |
| State | NY |
| Description | Without warning while driving ,the vehicle engine quits and looses all power. Power steering is lost and all power is lost. This has happened twice on my truck that has less than 5,000 miles on it. When the incident happened the first time the local dodge dealership replaced a relay switch. I believe the issue is related to a faulty electrical system as I also have issues with the power mirrors not functioning properly. It is extremely unsafe to be driving this truck with my children and family not knowing when and where this will happen again. The vehicle is currently at my local dodge dealership. *dt*jb |
| Category | Electrical System:starter Assembly, Engine, Fuel/propulsion System |
| Date | Nov 08, 2018 |
| State | CA |
| Description | Tl* the contact owns a 2019 ram 1500. While driving 15 mph, the vehicle vibrated abnormally and smoke emitted from the engine compartment. In addition, fuel leaked from the tail pipe. The vehicle was taken to john elway's claremont chrysler jeep dodge ram (located at 620 auto center dr, claremont, ca 91711, (909) 962-7462) where it remained for approximately three weeks. The dealer replaced the starter. The manufacturer was notified of the failure. The approximate failure mileage was 90. |
| Category | Suspension, Unknown Or Other |
| Date | Nov 04, 2018 |
| State | PR |
| Description | While driving sometimes there is a noise underneath by the steering suspension area. Feeling like if something loose. Most notable when hitting a hole, ditch or uneven road as wheel turns. Took vehicle to dealer even though they hear it also, all vehicles make the same noise. |
| Category | Steering |
| Date | Oct 22, 2018 |
| State | NY |
| Description | While driving cornering left or right steering wheel holds position when released will not straighten out you have to fight steering to straighten the vehicle out of the turn dealer said nothing is wrong they cannot do anything brown's chrysler dodge in medford new york this happens at any speeds |
| Category | Electrical System, Steering |
| Date | Oct 21, 2018 |
| State | WI |
| Description | While driving my work today I was taking a left turn and my power steering stopped working. My car had the power steering light pop up and also my screen in my gauge clustered said, "power steering unavailable service required." I literally almost crashed into a huge electrical pole. Due to my steering while becoming extremely stiff. My current milage is 2270. 6 miles. About a minute later my power steering came back and my truck was fine. While parking my truck at work in the parking lot about 5 min. After the first failure my power steering failed again but came back within seconds. On the way home from work tonight my power steering failed and didn't come back for about 8mins/several miles. My power steering continues to fail then come back to normal then fail again. The vehicle was in motion and on a city street. This occurs randomly while turning and or going straight. |
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Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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I had an accident in a 2019 Ram 1500 Classic today. It just took off to the left while I was driving and was headed for a head on collision with another vehicle. Nothing I did would change the direction I was going. It wouldn’t slow down and felt like it was accelerating. Then at the last second it suddenly took off to the right and hit two trees in a yard on the right side of the road and came to a stop. I had no control over the situation. Thank God I’m still alive. I’ve never experienced anything like it.
Our 2019 Dodge Ram Rebel is having what we thought was electrical issues. The battery voltage spikes, then the dash lights bleak and last you hear a “pop” “pop” “pop” sound coming from behind the glove box. Took to dealer, they stated it was the battery and they replaced. The very next day we brought it home we took it for approximately a 40 mile road trip, upon our return, approximately 1 mile from our house, the truck did it again, only this time it did not stop, it kept going until we pulled into our driveway. Put it into Park, then nothing. No electric at all. No dings, lights, turn on=nothing.
After waiting for 10 minutes, my husband used the key fob to remote start. The dealership then towed the truck the same exact day. They have had it now for 3 weeks. Nothing they cannot find nothing wrong. Another friend has had the exact same thing happen, only with his vehicle turning off on the highway with no steering, brakes, etc…
No thinking this is a major issue that they are aware of but a recall/fix has not been issued because they do not know what to do.
Any suggestions???
I sent my 19 Ram Limited in for leaks coming from the rear window, got it back after 3 days, next day it rained, it’s still leaking in the same place. Returned it got back after about 2 weeks, supposedly found about 4 leaks front and rear. Got it back Saturday evening, Monday morning it’s raining and I go to leave for work, it’s still leaking in the same spot in the rear, I can’t even tell if it is in the other locations they found because I don’t know. I’m waiting to set another appointment as I text. It was in for one week to have the dash replaced because it was bubbling up top. All the while I had to find other means of transportation, because they don’t offer loaner vehicles. This vehicle is a lease, for which they have offered me a pay-off. I do want to buy the truck, but they need to figure out these leaks. Dash is fixed, however, for my inconvenience, all I ask at this point is fix the leaks and replace the headliner instead of trying to clean it. They act like it’s so costly to place a new liner in the vehicle. They only thing they did offer after I complained to Chrysler Capital after having my vehicle for a near month was $45 a day rental, for which I can’t even find a rental under about $60 or more a day. I don’t need it now anyway. Wish I knew to call sooner. However when you call they all, to include managers repeat the same thing, “we don’t negotiate any price offers”.
I bought A BRAND NEW DODGE 1500 2019 key fob malfunctions sometimes i cant lock my doors or cant start my truck. if im turning around fast (donuts) in my back yard the accelerator stays on full speed until i press on the bakes. also on the front of my dash the plastic is kind of melted they said i used a liquid air freshener and that caused it. I do not used liquid air fresheners. also on the drivers side door there is strong air coming through i believe the weather strip is defective ans when i meet a transport it is worse to the point the truck moves side to side. they told me ITS A DODGE THING!!
ive had 3 dodge rams and i will never purchase another!!!
My Son was driving his 2019 Ram 1500 Laramie on the freeway. He was getting ready to exit and all the lights on the dash started going off. The steering wheel locked he tried hitting the breaks and the RPM’s went up. The emergency break wouldn’t activate, he couldn’t turn off the truck the windshield wipers were going crazy. He finally got it to stop and just missed hitting a guardrail. We had it towed to the dealer and they said they can’t even look at it for at least 4 days. They said it sounds like the battery!! If that’s the case none of these vehicles should be on the road! My son said he never wants to drive it again. It has 42,000 miles on it. My Son videoed what the dash looked like with all the lights on so we could show the dealer.
We bought a 2019 in October 2018. Had problem with front windshield leak. Power steering. Left turn signal would come on with no reason. Back driver window leak. Now check engine.
I too, want to sound off: Ram Rebel 1500 2019 100,000mile/ 5 year warranty
Jan2020-Misfire on push start ignition button, followed by electronic stalling (IN TRAFFIC), and multiple accounts of screen freeze. The fix: Replace battery, and update software. (took 4 days)
Fast Forward to Sep 04, 2020:
Check engine light came on; disabled air bag light came on; seat belt light came on (all while driving)- disabled auto park, disabled backup camera brakes when sensors reach red zone, KEY FOB control start did not work. No working auto lock doors, radio continues to freeze. Service fix: (14 total days) Replace airbag module. All annotated on paperwork and warranty covered. Received text message: vehicle is done for pick-up after replacing the airbag module. Upon arrival, I was told to sign for vehicle. Asked if anything else is needed, their response: By the way, ORDERED new radio to be replaced, but can take at least 10 days for delivery by manufacture. Not authorized to leave vehicle here to wait for radio.
Upon leaving service with truck, the screen froze. Shutting off truck would not turn off screen. Returned to service 15 minutes later. They took the vehicle to disable wiring so radio would not kill the battery. When asked to put on paper what they did, said it was not necessary to write up disabling the radio. Now I have no screen. ALL of you know what it is like to back up a full size truck with camera. No internet, no radio, cannot see AC temperature or level of air. They know at the 30 day mark in the state of Florida that I would have a case for lemon law. Now waiting for new radio and see if it gets fixed. Curious why the check engine light is on while truck is on RUN, but engine is not on. Wish all you the best of LUCK.
“THE STEERING WHEEL DOES NOT RE-CENTER WHILE MAKING LEFT TURNS – EITHER ON EXIT/ENTRY RAMPS (BROAD SLOW TURNS) OR HARD LEFT TURNS. STEERING FIGHTS YOU TO BRING WHEEL AND TRUCK BACK TO CENTER. THIS HAPPENS AFTER DRIVING FOR AT LEAST 30 FOR 40 MINUTES AND IS ONLY FOR LEFT TURNS. IT DOES NOT HAPPEN FOR RIGHT TURNS. HAPPENS AFTER AND DURING HIGHWAY DRIVING. WHEN TURNING RIGHT, THE TURN HAPPENS AND THEN THE WHEELS NATURALLY RE-CENTER. THIS IS HARD TO DESCRIBE AND A SHORT TEST DRIVE DOES NOT PRODUCE THE PROBLEM. IT HAS TO BE DRIVEN FOR AT LEAST 30 MINUTES MOSTLY AT HIGHWAY SPEED. THIS IS HAPPENING FREQUENTLY.”
Exact problem I have report to my on 3 different visits to the dealership. Finally, got Ramcare involved and everyone was set on getting it fixed. It spend 4 weeks at the dealership and the dealership duplicated the issue. On the day it was set to be repaired, replace steering rack due to flat spot, the RamCare rep called me to tell me that the Engineers at Star deemed it not under warranty due to a leveling kit. Even the service manager was in shock as it was a major concern. I was told to come get my truck and my case was being closed. There stipulation was that I would need to remove the leveling kit and return tires to factory and they would re-test it to see if it duplicated. It would cost me more money to do all of that than it would to replace the rack myself. The fact that the dealership said it needed to be replaced due to the safety concern being out on the road and not returning to center on left hand turns, yet STAR and Ramcare say no coverage and put me and my family back on the road is a joke. So I am stuck with a $60K truck manufactured by someone who doesn’t stand behind there product.
Uconnect radio hasn’t worked properly since I bought the truck. They refuse to fix it and say it’s an issue that a software update will fix. I’ve owned the truck now 18 mos and I’m still getting the same line from FCA. Sometimes it works sometimes it doesn’t, load of sound, backup camera freezing up. 55k down the drain for garbage.
My ram 2019 2500 6.4 blew up at 768 miles. Had weird vibrations the whole time..its been to the dealer 4 times so far with less than 2k on it. I’ve had it two months and only driven it 10 days total. New drive shaft tires and now I think it’s getting a axle or transmission because of the vibration.
I have a 2019 Ram 1500, bought brand new. I keep having sensors issues and radio issues. I take it in they say “Updates”. Bull!!! No new updates are available or needed at this time it brand new. My radio will not save programmed channels. To me fix will be just change out the radio ????????♀️ And my sensor read I have a issue. Take it in and they say it’s fixed. Drive it a a few times sensors comes back on. I can not use my remote start with the sensor reading a problem. Dealership says they fixed it, I lost my fuel miles.
I just buy a 2019 limited v6. Second day backup camera , radio and screen just go off. I took to the dealer and they said is an update. Also if I put my cruise at 80 miles , it still most of the time in 7 gear and when you go slow transmission vibrate. The said the vehicle is in perfect condition. Just 300 miles , I want to return the pick up or take another o e and they said I can’t do it. Some advise?
We have a 2019 Dodge Laramie 1500 which we purchased new. We took it in for a recall on October 1st and when we got it back the navigation system didn’t work. We took it back to dealer and they said it needed a software update. When attempting to do the update the stereo system failed to the point that it continues to drain the battery. We have been told dodge has a major problem with stereo/navigation system and it will take 3 or more months to get it replaced. We have read other problems that owners are experiencing and we think it would be in our best intetest if we at least checked out returning the truck. We paid outright for it and also purchased the lufe time warranty. Also had side step rails and topper. We have always kept the truck in our garage and how itis sitting outside in the Minnesota elements. Can you tell us what the process is for working with you based on
lemon law.
Purchased a new 2019 Dodge Ram and almost immediately started having problems with the back up camera, failure of display, loss of sound (no audible warnings, bluetooth, phone, radio, etc). It has been in the dealer 6 times in the last 10 months and the issue still isn’t fixed.
sterring issues sticking! key fob shows not in range when driving. entertainment system volume muting. sensors warnings triggered and no record of it except pics I take. backup camera comes on when driving when you don’t press anything. updates pushed to truck and cause new issues. truck locked both sets of keys in vehicle when i was camping out of state when i didn’t press lock on anything just shut door. called and filed complain lemon law to ram. got case number waiting to her back from them.