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The 2022 VW Taos is a brand-new SUV model designed to provide a fun ride with a spacious, well-appointed cabin. In fact, the automaker claims that it is “an SUV that’s just right.” However, early owners have nothing but complaints to offer about the faulty electrical system, malfunctioning engine, and defective fuel system.
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NHTSA Complaints for the 2022 Volkswagen Taos
| Complaint Category | Number of Complaints |
|---|---|
| Engine | |
| Electrical System | |
| Fuel/propulsion System | |
| Service Brakes | |
| Unknown Or Other | |
| Vehicle Speed Control | |
| Power Train | |
| Forward Collision Avoidance: Warnings | |
| Fuel System, Gasoline | |
| Air Bags |
Most Common Problems with the 2022 VW Taos
A total number of 51 complaints were filed by 2022 VW Taos owners between August 11, 2021, and October 2, 2022. The components and systems attracting the most complaints are the engines, the electrical system, and the fuel system.
But consumers are reporting problems about other issues too that relate to airbags, forward collision avoidance, lane departure, powertrain, seats, brakes, suspension, vehicle speed control, and visibility/wiper.
There are also a large number of negative comments on Edmunds that relate to a wide range of issues. Many of these award the SUV only 1 out of 5 stars. These also include complaints about the engine and the fuel system. There are also complaints about parts required for various repairs not being available, including those required for recalls.
A user on Edmunds lists a whole lot of problems and states: “Never in my 40 yrs of car buying have I been more disappointed in a vehicle. I tried returning this Taos to the dealer within 24 hours after purchase after I got a “real” test drive. They made a joke out of it and told me I was out of luck. They had my money, why should they care?”
Another one states: “I have had different VWs during my life, I always loved them, no issues at all with any of them. Except for the Taos, VW Taos is a lemon. Steering rattle, fuel leaks, suspension noises, cluster layout display change randomly, as well as extremely low screen brightness.”
Problems with the Engine
As a newer model, it’s essential that the motor provides reliable power, but that doesn’t seem to be the case either. Customers continue complaining about the power delivery.
There are 25 engine complaints on file with the NHTSA. While these are varied, the most common problems are that the 2022 VW Taos stalls and has a dangerous loss of power and/or significant lag in acceleration. The problems recur with many owners and there are complaints that, even when their Taos are repaired, the failures persist. An even more alarming issue is that VW dealers are selling these vehicles without any transparency that there is a recall on engine control unit software that may cause stalling. This, in turn, increases the risk of a crash.
Purchasers Not Told About Engine Software Recall
The first NHTSA engine-related complaint was about a VW Taos engine stalling. It happened after the New Hampshire owner collected the SUV. “The car shut off and stalled several times. It also shuts off by itself without pushing the engine off button. It happens at every stop the vehicle makes. This car feels very unsafe to drive. The dealership is over an hour away from me as I am in Massachusetts. I have notified them about these issues and they told me they would get it in and have it looked at. When I put the VIN number into this site, a recall alert came up which I was not informed by the dealership about or I would not have bought this vehicle.”
This is very valid since the recall is dated August 6, 2021, and the complaint was filed nearly a week later on August 11.
An owner from Illinois is unhappy about being sold a 2022 Taos 4Motion with a recall. His Taos stalled in the middle lane of an interstate highway and he narrowly escaped crashing into several vehicles.
His complaint filed on August 28, states that he also discovered that all Taos models with 4Motion were issued with a stop-sale order. “I was never informed of this recall, and I have since learned VW is not sending notice of this recall until October 5, 2021. This is unacceptable. People could die, and no one is saying anything.”
He adds: “A recall that customers are not notified about when a stop sale order has been put in place is irresponsible and calling for a lawsuit—people’s lives are on the line.”
The recall, NHTSA Campaign Number 21V615000, states that up to 5,092 affected vehicles may have engine control unit (ECU) software that can lead to a stalling issue when the SUV is stopped. If the engine stalls, owners are at a higher risk of an accident. To remedy the situation, VW must update the engine control unit software to ensure a smoother operation. Yet, many customers are left wondering what happened to quality control that should have resolved this problem before it left the production plant. Apparently, none of those technicians felt like it needed to be “just right” before it shipped out to dealerships.
A second recall, NHTSA Campaign Number 22V687000, was issued on September 14, 2022. It is virtually identical, but only affects 2 units.
Electrical System Problems
New vehicles are meant to be high-tech and well-connected. Yet, the VW Taos is suffering from some major defects.
There are at least 17 complaints to the NHTSA about electrical problems, some of which are filed under unknown and other. There is also additional criticism on the Edmunds website. Problems range from the infotainment screen blacking out and the rearview camera malfunctioning to the sound system and radio stopping when the SUV stalls.
A recent complaint about the electrical system issued by a Massachusetts owner on October 2, 2022, described how a Taos was involved in a front-end collision with left front impact. “Damage spread across (the) front of (the) vehicle. Airbags did not deploy. Vehicle has been having electrical issues recently. Head unit will do (a) ‘hard reset’ while driving, disabling all safety features. Car also will alert fob not present after (the) vehicle has been started and is in motion. Other times (the) fob will unlock doors but will get alert messages that (the) fob is not found in (the) vehicle.”
After alerting the dealership and VW, the only response has been an unhelpful: “no codes have been stored.”
A complaint from a Minnesota owner deals with an engine-electrical issue that affects the knock sensor. The dealer replaced it, only to find out that they needed to install a complete engine electrical harness. According to the complaint, the engine warning light comes on and states that the maximum engine RPMs are limited to 4000. When this happens, the engine power is cut, resulting in a major loss of acceleration. Furthermore, while the engine light is on, the safety system does not work. Also, the infotainment system sometimes does not load for several minutes and the rearview camera doesn’t function while it is loading.
An owner from Texas complains that when the MIB infotainment system blanks out it sends an “error code to (the) driver center console rendering it useless. Key functions are therefore inoperable or inaccessible, including (but not limited to) TPMS monitoring/alert warning, rearview camera display, and potentially a host of other safety and advanced driver assist functions.”
Criticism on Edmunds
There’s another example in a complaint on the Edmunds website. “Vehicle software is disorganized and sometimes psychotic. Digital cockpit can change unexpectedly. Bizarre messages appear without warning or cause. Top level trim (SEL) is paltry, no HomeLink, power liftgate, seat memory, or ventilated seats. Frequent distractions while driving to the point of making the vehicle dangerous. Alarms and messages at interstate speeds literally scare the heck out of driver and passengers. Wireless charging pad makes devices so hot they can’t be used till they cool off.”
The issues are endless, as is the case with many other customer complaints. Even Volkswagen recognizes that this is one of the faultiest systems on the vehicle, providing more service bulletins in this department than most others. Apparently, the Taos needs a little tweaking before it can be “an SUV that’s just right.”
Faulty Fuel System Issues
Finally, it’s important to take a closer look at the VW Taos’s fuel system, since this is a critical aspect of how the engine runs.
There are at least 12 NHTSA complaints ranging from faulty fuel gauge readings to leaking fuel lines. There is also a recall for this new VW model. NHTSA Campaign Number 21V651000. It states more than 16,737 vehicles could be equipped with an underhood fuel supply quick connector that could become detached. If this occurs, a fuel leak could occur within the engine compartment. Any time there’s a fuel leak, there’s also a chance for a stalling engine and a fire risk. If this is what a vehicle looks like when it is “just right,” it would be scary to see what a defective lemon is.
To make matters worse, there are also complaints that following the recall, which was issued in August 2021, there were complaints for several months that the parts needed for the repair were not available.
While there are no complaints about fuel leaks to the NHTSA, there are complaints filed under the Fuel/Propulsion System category that mention problems with acceleration. However, it clearly isn’t only a fuel problem.
Taos with Leaking Fuel Line
There is, though, an Edmunds comment that mentions a leaking fuel line. It states, “I purchased a 2022 VW Taos for my daughter in July 2021. In August 2021 I received a recall notice that told me to take my vehicle to the dealer immediately. The dealer informed me that I had a leaking fuel line, and the vehicle was too dangerous to drive since leaking fuel could cause it to explode at any moment.
“The dealer impounded my car, and after 2 weeks (I am) still waiting for the parts to repair it. Evidently the parts are coming from China, and no one knows when they will arrive. No loaner or rental car was offered. So I am now paying $300/month for a car that I do not have. It is very unsettling to think that I put my daughter in a car that, according to the dealer’s service manager, could explode at any moment.”
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Complaint Data
| Category | Electrical System, Forward Collision Avoidance: Warnings, Service Brakes |
| Date | Mar 19, 2023 |
| State | FL |
| Description | My car has lagged two different times and would not accelerate causing me to get off the road and turn the car off. The two occurances were about 6-8 months apart from eachother. The engine recorded multiple misfires and the second time it happened I was able to get a video of it. The dealership said that I ran out of gas the first time, even though I had a quarter of a tank and said that it went into lower power mode. The second time it happened they didn't know what was wrong with it because they couldn't reproduce the problem. I have also had problems with the sudden collision light coming on even though there is nothing in front of me. At times the car breaks on its own if I'm using the cruise control, making sudden stops. I have told the dealership this problem as well, but they didn't know what to do because they couldn't reproduce the problem. The final problem I'm having is with the brakes. My car has about 33, 000 miles on it and I had it in for service early february for an oil change. When it was in they said I needed new tires, but said nothing about my rear brakes needing to be changed. I then took my car in to get new tires about a month later and the company said that my rear brakes were going to need to be replaced soon. After traveling just under 800 miles, my brakes started to grind and were showing that they needed to immediately be changed. My front brakes are like brand new brakes. Multiple mechanics have expressed that my brakes shouldn't have worn so quickly and that if anything it should be the front brakes, not the back. I recently called vw to ask if there was a problem with the brakes and they said no. However, after investigating more online, I found that it is a problem in other taos vehicles. |
| Category | Engine, Fuel/propulsion System, Service Brakes |
| Date | Mar 16, 2023 |
| State | NY |
| Description | Vehicle when new was grinding brakes and smell like they were burning. Brought to dealer no issue found. Vehicle did this numerous times like calipers were sticking and not releasing. Vehicle had excessive oil burn. 1/2 quart down with 1000 miles. Vehicle was over filled when brought back to dealer.. No warning light. Oil was change a 2nd time with no issues. Brought vehicle back to dealer on 2/16/23 for oil change. After 2 weeks oil light came on for excessive oil. Brought back to dealer again for them to drain some oil out. Now having issues with filling car with gas. Pump keeps clicking off, which could be evac system. This car has only 9000 miles and shouldn't have this issues. |
| Category | Engine |
| Date | Mar 15, 2023 |
| State | TX |
| Description | Error: start / stop car not driving normal |
| Category | Electrical System, Engine, Power Train |
| Date | Mar 10, 2023 |
| State | TX |
| Description | The vehicle suddenly loses power without warning/notice for a few seconds when attempting to accelerate from a stop; the car will move at speeds between 1-3 mph. The condition occurs multiple times during a drive cycle, especially when cold but also when at operating temperature, and has happened in wet and dry conditions causing numerous near-miss accidents due to the lack of poor response. This is a rental vehicle from national. |
| Category | Unknown Or Other |
| Date | Mar 08, 2023 |
| State | OK |
| Description | The start/stop system error. I have taken the vehicle in and every time I've been told there is nothing they can do to fix it, only annotate the codes. The first incident I had been driving for about 10 minutes and was on the highway and had to slow down. When attempting to accelerate past 50 mph I could not. Multiple incidents have occurred since each has been on city streets. It makes the car stutter to accelerate off at all. This has happened multiple times leaving my neighborhood. This could cause me to be t-boned if it stalls while traffic is high. The issue cannot be reproduced by the vw dealership as shutting off the engine and starting it again corrects the issue temporarily. Until you do so the vehicle will not accelerate properly. Only the dealership has inspected. The check engine light comes on until you restart the vehicle then goes away. |
| Category | Vehicle Speed Control |
| Date | Mar 06, 2023 |
| State | CA |
| Description | The car auto-accelerates and the acceleration is very jerky. When you put the car in gear it accelerates without control. Too dangerous to drive in the city. |
| Category | Exterior Lighting |
| Date | Feb 21, 2023 |
| State | VT |
| Description | I keep the light switch turned to auto. At random times I will get this warning on the center display to turn on the lights. I look down and find that the switch has turned to the left to off. I have no idea how this happens. It is not in a place where I can bump it or touch it. I do not feel safe knowing that I think that I have lights on and they are, in fact, off. |
| Category | Service Brakes |
| Date | Feb 18, 2023 |
| State | CA |
| Description | I am writing to address the problem with the rear break pads on this car. 9/29/22 my rear breaks were at 6+mm mileage recorded 21,926. 2/13/23 my rear breaks were at 1mm mileage recorded 27,451. Vw took video footage. I had the breaks replaced by a certified mechanic 2/17/23, I also received a notice the same day, it was a warranty extension on the rear breaks. This notice stated that the warranty was extended to 2 years or 24,000 miles. I went over the 24,000 by 3,451 miles and it wasn't honored. This is a major safety issue with a lack of timely action. |
| Category | Engine |
| Date | Jan 23, 2023 |
| State | CA |
| Description | The check engine light has come on 4 times in 5 months and car goes into limp mode in the middle of traffic making it unsafe. I pull over turn off car and turn back on and it runs fine for several weeks and then it does it again. Antelope valley vw tells me I'm getting bad gas but I use mobil, chevron, or shell |
| Category | Engine |
| Date | Jan 16, 2023 |
| State | WA |
| Description | Vehicle is consuming coolant. It is not leaking. Over the course of 2-3 months I'm adding 6-8 ounces of coolant. Vw dealership cannot provide a diagnosis for the missing coolant and claims it is normal. I suspect slow head gasket leak. The vw taos forum has numerous posts from owners experiencing similar symptoms with some requiring head gasket replacement. My fear is that at some point the leak will expand and cause major engine damage or seizing. If that happens during a freeway commute an accident or fire could occur. Vw should investigate and recall any vehicles subject to early head gasket failure. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Jan 08, 2023 |
| State | NC |
| Description | When coming to a stop the car stalled, max rpm 3000 warning fired with check engine light. Once restarted it bucked as if it was not getting fuel then stalled again. Dealer had just installed update 48 hours prior to this happening |
| Category | Fuel/propulsion System |
| Date | Jan 05, 2023 |
| State | FL |
| Description | I purchased this vehicle a year ago for my 17 year old daughter. The initial test drive through slow suburban streets was not sufficient to identify the major acceleration issue that has persisted while owning this car. There is a significant lag in response time when pressing the accelerator. It typically takes 1 to 2 seconds for the turbo to engage after pressing the accelerator. This only occurs when pressing the accelerator roughly half way or more (generally when you need to accelerate quickly to navigate approaching traffic). While only slightly pressing the gas pedal (less than half way), the car will accelerate as expected, but with very little power. Beyond the halfway point, the turbo will engage (approximately 1 to 2 seconds after reaching that point) causing the car to accelerate very quickly in a jerky manner - there is simply no in between. As an experienced driver, I am able to work around this flaw, but my daughter has had numerous incidents where she has nearly been caught in the middle of traffic performing left hand turns. We have taken the vehicle to the shop once already to address this concern but nothing was done or recommended to correct the issue. |
| Category | Service Brakes |
| Date | Jan 01, 2023 |
| State | AZ |
| Description | The rear brakes on my 2022 vw taos are making grinding noises and now I have to get my brakes replaced. They should not need replacing this soon. This is a known issue. |
| Category | Fuel/propulsion System |
| Date | Dec 22, 2022 |
| State | WA |
| Description | There is a major lag in throttle response after slowing then attempting to speed back up. For example, a car in front of me turns right at an intersection while in travel so I slow down. After stepping on the accelerator to speed back up, it can take 5-7 seconds before there is any response. At times it's long enough that traffic behind me starts honking. |
| Category | Electrical System, Service Brakes |
| Date | Dec 21, 2022 |
| State | MD |
| Description | I have taken my taos in for 1 year / work 10,000 mile inspection. I was told my breaks are worn and I should monitor them. This should not be happening when the car is one year old with less than 10,000 miles. I believe inferior brakes were designed for the car. This seems to be major complaint for many of us who purchased the car in the first year. The ecu light that has come on 3 times over the year is a problem. No known diagnosis for the problem. |
| Category | Service Brakes |
| Date | Dec 21, 2022 |
| State | MD |
| Description | Rear brake pads were worn to the metal at 20,000 miles. Front brakes were perfect. Had ntb look at them after vw told me my brakes were squeaky because of the weather. Ntb agreed this was not normal for a brand new car. They said the front pads would be worn as well if it were because of driving behaviors. I contacted vw and informed them a lot of vw taos owners are having this issue. They did nothing. |
| Category | Engine, Engine And Engine Cooling:engine:engine Control Module (ecu/ecm) |
| Date | Nov 18, 2022 |
| State | IL |
| Description | 2022 volkswagen taos. Consumer writes in regard to engine control malfunction. |
| Category | Engine, Fuel/propulsion System, Vehicle Speed Control |
| Date | Nov 10, 2022 |
| State | FL |
| Description | While attempting to accelerate from a stop, my taos began to shake, the check engine light began flashing, and the car felt as if it were going to stall. I pulled over, turned the car off, turned it back on, and the car was drivable. This occurred around 5,000 miles. The dealer confirmed multiple misfires and a high pressure oil leak. The parts were replaced. My taos has a terrible lag when accelerating. This is a constant problem. It barely moves then all of the sudden it will take off, causing the wheels to spin out and your head to hit the headrest. This is extremely dangerous and has almost caused multiple accidents for me. I took the vehicle in to service and they stated that the emission pump valve was stuck open, causing it to drive badly. The pump was replaced at around 6,000 miles. The car continued to drive badly and at approx 7,000 miles, I was accelerating from a stop when the car began to shake again and would not accelerate. The check engine light began flashing and the start/stop error message appeared. I pulled over and turned off the car. I turned it back on and the engine light went off but the start/stop still did not work. I brought it to the dealer and they confirmed additional engine misfires. The dealer cleared the codes and advised me to use premium gas. The taos is supposed to run on 87, not premium. There are multiple online forums for taos owners. A concerning amount of people have complained about these exact same issues with their vehicles and that vw's "fix" is to run premium gas. This vehicle seriously needs to be looked into, as it is posing a serious safety hazard to all involved. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Nov 08, 2022 |
| State | MO |
| Description | I purchased my vw taos on nov 26, 2021, and since then I have experienced faulty issues 4 times. 2022 jul twice, sep once, and nov once. When merged to the main road the car refuses to accelerate and gives strange sounds in transmission/engine area. The first 2 times I had the issue with loss of power and significant lag in acceleration I could see the "start/stop error" message in the dashboard, and I had to pull over to the side of the road. I drove in the parking lot nearby for few minutes and continued driving when the engine seemed ok, but the automatic engine start/stop system failed to work on traffic lights when car fully stopped. I notified my local dealership about this issue and got an appointment for inspection in august. When examined they recommended changing my fuel to premium and explained that the fault was caused by the quality of gas I put. I followed their instruction and only been pumping unleaded-91 premium grade fuel for the last 2 months, but I had a more serious issue in mid-september. In the middle of traffic at 40mph speed a sudden loss of power occurred followed by a check engine light flashing. Again, I had to make an emergency stop from the second lane to pull over into the shoulder. When I notified this to my dealership, they recommended to get the car checked during my first oil change that was supposed to happen a month later because when I consulted with the operator, they said I should observe if the problem is going to reoccur. On 7th of nov 2022, I got my oil changed for the first time at the dealership and drove my car for a while and it seemed fine. However, by the evening when I tried to drive it back home the same issue with worse noise in the engine area took place and car failed to accelerate in the middle of the traffic where I had to act quickly to pull over to the side of the road causing risky situation to other drivers on the road and myself. I am now convinced that this issue is never going to be fixed. |
| Category | Power Train |
| Date | Oct 28, 2022 |
| State | NY |
| Description | purchased vehicle new from dealer on 5/25/22. Auto start/stop feature was enabled while driving on 6/8/22. Stopped at light and vehicle shut off as it should have with feature enabled but then would not start again. Had to put car in park and restart while sitting in the middle lane of a busy road. Had error message advising to restart manually come up on dashboard. Reported problem to dealer where purchased. Auto start/stop feature was enabled while driving on 10/27/22. Stopped at light and vehicle shut off as it should have with feature enabled but then would not start again. Had to put car in park and try restarting. This time I had to try to restart approximately 4 times before car was running again. This happened while sitting stuck in the middle lane of a very busy road again. This time I was very concerned about getting hit so I did not even notice if the error message about starting manually came up on the dashboard. I was busy putting on hazard lights and looking for cars that may hit me and trying to re-start car. Since incident first time in june - about 85-95% of driving time I disable auto start/stop feature for fear of this happening again. Therefore it could have likely happened many more times between june and october if the feature had been enabled while driving. This vehicle does not have awd. I will report to dealer but I see many others seem to have same or similar problem with this 2022 taos so I wanted to report here as well. Thank you. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Oct 24, 2022 |
| State | FL |
| Description | Vehicle has gone limp, almost like a stall, no matter how much the gas pedal is pressed. It happens for a few seconds and then it picks back up like normal. Check engine light and epc light come on. Has happened pulling out of parking spot, at a traffic light, and in traffic. The first time it happened I took it to the local vw dealership where they told me I had water in my gas. Hard to believe as I go to a well known gas station and my other car gets the same gas and has never had this issue. I paid to get the car back, and drove it until the tank was empty. I've been adding higher octane gas like they recommended and it just happened again recently. |
| Category | Engine |
| Date | Oct 17, 2022 |
| State | TX |
| Description | I was driving along in the left lane of a 6 lane busy highway with traffic moving along at about 80 mph when out of the blue with no warning indication whatsoever, the taos engine shuts off and just lost all capability to accelerate. I had to then maneuver across 5 lanes of 80 mph traffic as I was rapidly losing speed to make it to the shoulder. All this to say, this put me in a very dangerous situation with no forewarning that anything could be wrong. It took a few tries to get the engine to start back up from the shoulder. It is said that vw knows about this issue for the awd models, but my case is evidence that it also happens to fwd models. This issue is very unsafe. |
| Category | Engine, Power Train, Vehicle Speed Control |
| Date | Oct 07, 2022 |
| State | GA |
| Description | While driving down the road at a speed of 45mph my vehicle decelerated to a speed of 20mph. Vehicle would not let me accelerate to get out of the road to safety. Check engine light started flashing, epc light came on, tracks control light came on, and caution symbol under oil gage came on. Vw of macon erased 7 stored codes after doing a diagnostic. The technician was unable to find the issue or repair. I was told by the dealership that they have had several other vehicles like mine to do the same thing after I voiced safety concerns and life threatening concerns if traveling on the interstate. I was informed that this issue happened to someone going on the interstate at a speed of 85mph. This is an extreme safety issue and it should be addressed immediately. |
| Category | Air Bags, Electrical System |
| Date | Oct 02, 2022 |
| State | MA |
| Description | Vehicle was involved in a front end collision with left front impact. Damage spread across front of vehicle. Air bags did not deploy. Vehicle has been having electrical issues recently. Head unit will do “hard reset†while driving disabling all safety features. Car also will alert fob not present after vehicle has been started and is in motion. Other times fob will unlock doors but will get alert message that fob is not found in vehicle. Alerted dealership and manufacture but never received a response other than the dealership saying “no codes have been stored†and that they were unable to help me from there. |
| Category | Service Brakes |
| Date | Sep 25, 2022 |
| State | NE |
| Description | After 11,000 miles the rear brake pads were completely worn, 4mm of brake pad material left, and replaced by the dealership under warranty. |
| Category | Engine, Fuel/propulsion System |
| Date | Sep 20, 2022 |
| State | TX |
| Description | No acceleration. 2022 taos sel 4motion. I was attempting to turn to left and I applied the accelerator pedal and got absolutely no response. I let off of the pedal and again attempted to accelerate also having no response the second time. By this time there was traffic and I had to wait. On the third attempt the vehicle responded. The incident was very unsettling. In addition to the above problem, which has only happened once, the acceleration is often delayed and sluggish. Accelerator inputs are inconsistent. The delayed and sluggish responses are often followed by very aggressive acceleration and hard shifts. It often seems there is either little acceleration or over enthusiatic acceleration. The vehicle is difficult to drive smoothly. |
| Category | Vehicle Speed Control |
| Date | Sep 13, 2022 |
| State | UT |
| Description | In some cases when attempting to propel the vehicle from a stop or slow roll to a quicker state of acceleration, response to pressing the pedal down to accelerate is delayed enough to potentially cause a dangerous situation. Once the vehicle starts to accelerate, it does so in a snapping way that almost causes another dangerous situation. This is being discussed by several owners on social media groups. Some people are buying 3rd party odb2 gadgets that help resolve this, which mean it is possibly solvable with a ecu update that manages throttle response, turbo, and perhaps shift points. |
| Category | Forward Collision Avoidance: Warnings, Service Brakes |
| Date | Sep 11, 2022 |
| State | MI |
| Description | The vehicles brakes are engaging when driving. Can hear calipers rubbing on brake disks. Backing up the calipers are still rubbing on disks, making loud creaking noise. Same noise when pulling away from stop light. The red alert warning vehicle to close in front comes on with no vehicle present in front. I'm guessing the automatic electronic braking system has a serious flaw that manufacture is ignoring. Same issue from other volkswagen owners online |
| Category | Engine |
| Date | Aug 31, 2022 |
| State | AZ |
| Description | When the vehicle is idle for 10 minutes, or so engine light lits up. Then engine turns off and can't restart anymore unless engine cools down. Couple of times when turning, engine turn off all of a sudden. Again the engine has to cool down before it restarts. |
| Category | Electrical System, Engine, Power Train |
| Date | Aug 29, 2022 |
| State | SC |
| Description | I bought the car new on may 31, 2022. It had 266 miles on the odometer. With approx 200 miles driven it shut down while driving at 35 mph. The dealer, east coast vw, had it towed. After 10 days they said it was a faulty fuel sending unit and I was out of fuel, even though the fuel gauge read 3/8 of a tank. So again it happened. Saturday 8-27-2022. With 450 miles I've driven. Fuel gauge read 5/8 of a tank. This time it happened at 60 mph in traffic. |
| Category | Engine |
| Date | Aug 25, 2022 |
| State | FL |
| Description | Starting and stopping. Press on the peddle the car starts and then boggs down you need to depress further on the peddle and then the vehicle jolts forward rapidly. Have been to two different dealerships. The obd reader claims it bad gas. I buy mostly shell gas. The one professional doesn't think higher octane will have any effect. It an acceleration problem or transmission problem. |
| Category | Electrical System, Engine, Lane Departure: Assist |
| Date | Aug 13, 2022 |
| State | CA |
| Description | I had a check engine light, epc warning, lane assist deactivated and stop start disabled all at once while on a drive in a remote area without cell service. The car had a dangerous loss of power. I brought it to the dealer and they told me there is no fix as its a common software issue that apparently faulty detects bad gas. All they could do was reset the code and say it may happen again, and recommend higher octane fuel. Vw corporate was no help & I opened a buyback case. I don't trust this car and dont think its safe to drive. This is the second time brought in for a stop start stall issue. Under 4k miles. |
| Category | Engine, Power Train, Vehicle Speed Control |
| Date | Aug 04, 2022 |
| State | NJ |
| Description | While driving, there is a significant lag in acceleration after pressure is put on the gas pedal. There have been multiple instances where I have been making a left turn across traffic and the lag in acceleration has caused me to almost get into an accident. Downshifting and attempting to accelerate immediately after also produces a significant delay, which prohibits the driver from avoiding accidents if needed. |
| Category | Engine |
| Date | Aug 03, 2022 |
| State | AZ |
| Description | The contact owns a 2022 volkswagen taos. The contact stated while driving 40 mph, the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the vehicle was low on fuel. The contact stated that the failure recurred and the vehicle was taken to the dealer once more. The contact was informed that the vehicle operated as designed and that no failure was found. The manufacturer was contacted and notified of the failure. The failure mileage was 9,019. |
| Category | Electrical System, Engine |
| Date | Jul 28, 2022 |
| State | TX |
| Description | I was driving on the highway traveling approximately 65- 70 miles an hour when my taos began losing speed. I attempted to accelerate when I realized my speed had dropped to 56mph. I was unable to accelerate and a message popped on my dashboard showing about maximum rpm cannot exceed 4000. My engine shut off and moments later before the check engine light, hazard signal, and epc lights flashed and turned on. I was forced to pull over off to the left shoulder. I was not able to restart my vehicle. Each time I tried it would power on, attempt to ignite and die down back to assessors mode with the engine, hazard, and epc lights remaining on. Had my vehicle towed to vw dealership and am awaiting diagnostic and repair. Truly scary experience when my vehicle shut off on a highway with speed limits at 70mph! |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Jul 28, 2022 |
| State | MO |
| Description | After a complete stop, acceleration is jerky. In that there is a 2-4 second delay than a burst of acceleration that causes the car to shoot forward. The car ran perfectly fine when we first bought it, since then a computer update was performed about 6 months ago. Since having the update the car is slow to respond while accelerating, we've been back to the dealership for this and were told that there is an issue but no codes are being thrown. The service manager stated that all of the 2022 taos that have been sold have this problem, they are waiting for a computer fix from volkswagen, but volkswagen customer care says they are unaware of this issue. Not sure where to go except to possibly trade out of this potential deathtrap. |
| Category | Vehicle Speed Control:accelerator Pedal |
| Date | Jul 27, 2022 |
| State | VA |
| Description | The contact owns a 2022 volkswagen taos. The contact stated while attempting to drive from a complete stop, the accelerator pedal was depressed twice but failed to respond. There were no warning lights illuminated. The contact depressed the accelerator pedal harder and the vehicle accelerated unintendedly and crashed into the rear of the vehicle in front of it. The contact stated it was a fender-bender. There were no injuries sustained. The air bags did not deploy. The contact was able to continue driving. However, the failure reoccurred upon reversing. Additionally, the contact stated that the fuel gauge had failed. The vehicle was taken to the dealer where it was diagnosed that no issues were found. However, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Jul 18, 2022 |
| State | MA |
| Description | I have a 2022 sel 4motion. I purchased it in december. 7 months later I'm having issues with it. The extreme lag to this car is so unsafe. This is my 5th vw, and I've never had issues like this before. I can't stress how many times I pray I don't get hit when trying to accelerate the car. It's mind blowing how slow the pickup is and super unsafe. I've had the epc light come on 3 weeks ago and now today I've had the check engine light on. The infotainment system is so unreliable. Sometimes the screen blacks out completely. The charging area becomes so hot that I have to take my phone off of it and put it elsewhere. When the epc light came on I was driving on the highway and freaked out when the light came on and the vehicle started slowing down and wouldn't accelerate as I kept trying to hit the gas pedal. Luckily my son wasn't in the car. Volkswagen needs to straighten these serious issues out immediately. I will be on the hunt for another car. I don't feel safe with this vehicle. |
| Category | Engine, Fuel/propulsion System |
| Date | Jul 15, 2022 |
| State | NY |
| Description | Vehicle from time to time without warning stalls. Engine starts shaking and we usually coast to a stop. At this time the check engine light and and other warning lights on. We shut the car off and wait few minutes and restart the car and it works fine as if nothing happened. This is very scary as this has happened 4-5 times in the last year and dealer can't find anything wrong. This problem started after update to programming that I believe was done after stop sale order. |
| Category | Suspension |
| Date | Jul 15, 2022 |
| State | GA |
| Description | Both front axles were defective. They were just replaced by nalley after autonation told me for 8 straight months nothing was wrong with my car. My taos made a loud knocking sound, steering wheel vibration and I almost lost control of it on the highway. |
| Category | Engine, Fuel/propulsion System, Service Brakes |
| Date | Jul 11, 2022 |
| State | OK |
| Description | When pressing on gas peddle, vehicle aggressively jolts forward. This caused me to almost rear end the vehicle in front of me while on the highway as well as be rear ended. While on and in drive taos appears to have died. Vehicle will not drive and break locks. The break peddle has also locked up twice while driving. Check engine light did appear but shortly turned off. Auto start/stop does not work on app and auto start doesn't work on key fob either. Multiple times my taos has “detected†a vehicle in front of me and flashed a warning when there was no vehicle at all. These incidents have occurred over multiple days. At this time I have only owed my taos for three weeks. |
| Category | Air Bags, Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Warnings |
| Date | Jun 25, 2022 |
| State | OK |
| Description | I was driving down the interstate on 6/24/2022 with acc turned on and was in traffic. The semi truck in front of me came to a complete stop, but my vw taos did not stop or slow down, so I had to intervene in order to prevent an accident. After I came to a complete stop, my vehicle started beeping, flashing errors on the dashboard for every safety system on my car including the airbags, traction control, anti-lock brakes, all safety sensors, cruise control, and something called brake booster. It stayed like this for about 10 minutes. After moving more, traffic came to a complete stop again, so I took the opportunity to turn my car off and restart it, and the warnings came up again. After 5-10 more minutes, the errors finally cleared off my dashboard. This made me very concerned that I would not be protected if I were in an accident. This is the third time my vehicle has done this since owning it. |
| Category | Engine |
| Date | Jun 24, 2022 |
| State | AZ |
| Description | The contact owns a 2022 volkswagen taos. The contact stated while driving approximately 70 mph, the vehicle stalled. The contact stated that the power steering and power brake failed. The contact stated that the "check engine" and "electronic stability protection" warning lights were illuminated. The contact was able to safely coast to the left and onto the highway median. The contact had the vehicle towed to a dealer where it was diagnosed and determined that the evap purge solenoid had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer had been informed of the failure. The failure mileage was approximately 320. |
| Category | Engine And Engine Cooling, Service Brakes |
| Date | Jun 15, 2022 |
| State | MI |
| Description | The contact owned a 2022 volkswagen taos. The contact stated while driving in the parking lot at work, the engine stalled, she turned the vehicle off, waited to restart the vehicle, and drove the vehicle but could not stop. The contact crashed into the fence. There was no warning light illuminated. The air bag did deploy. The contact suffered some injuries that required medical attention. The contact suffered an abrasion to the wrist and a sprang right wrist also injured her nose. The vehicle was towed to a collision shop and deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000. |
| Category | Electrical System, Engine |
| Date | Jun 07, 2022 |
| State | MN |
| Description | Engine electrical issue with knock sensor, dealer replaced only to find out they now need to install an engine electrical harness complete. Engine warning light comes on and states max engine rpm's limited to 4000, while doing so engine power is cut resulting in major loss of acceleration, while engine light is on safety system does not work. Infotainment system sometimes does not load for several minuets as well as the rear view camera not functioning while loading. |
| Category | Unknown Or Other |
| Date | May 26, 2022 |
| State | VA |
| Description | While 19 year old daughter was at highway speed on interstate (speed limit 65 mph) vehicle suddenly stalled while in heavy traffic with epc and check engine light coming on. Happened twice in last 2 days. Called vw corporate and filed open case and had them check vin for recalls and asked them if this was a known problem. Was told vin is up to date re recalls and tsb's despite finding conflicting information online. Vehicle will be in dealer tomorrow to attempt duplication of issue/read stored codes, and try to repair. Unsafe vehicle and never would have leased it had I known of the numerous issues with this vehicle and know stop sale order by vw to dealers late 2021. Feel deceived with long business dealings with vw and dealership. |
| Category | Power Train |
| Date | May 25, 2022 |
| State | CA |
| Description | Experienced a stall while making a complete stop on freeway and as you step on the gas the car doesn't move which could cause an accident in busy traffic? It happened twice today for me. |
| Category | Unknown Or Other |
| Date | May 05, 2022 |
| State | FL |
| Description | Repeat start stop error message check engine light on for a few moments. Today my car completely lost all power on the road. |
| Category | Engine And Engine Cooling |
| Date | Apr 19, 2022 |
| State | CA |
| Description | The contact owns a 2022 volkswagen taos. The contact stated that while at a complete stop, the vehicle would intermittently stall upon depression of the accelerator pedal. The contact stated that the "shift to park" warning message would appear on the instrument panel as the contact would restart the vehicle and resume normal driving. The contact took the vehicle to a dealer and was informed that his vehicle was not included in nhtsa campaign number: 21v615000 (engine and engine cooling). The manufacturer was notified of the failure and referred him back to the dealer for a diagnostic test. The vehicle had yet to be repaired. The failure mileage was approximately 100. |
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Apr 08, 2022 |
| State | FL |
| Description | I have had start/stop error a few times but the other day I turned my car on and it said car on and chimed that a door was open even tho no light was on indicating which door. So I got out and re closed all of them. I get back in my parking brake is on now and won't come off. So I shut the car off give it a few minutes and turn it back on. I was able to get the parking brake off to back out of my parking spot as I'm pulling out of the parking lot I was in my parking brake comes on in the middle of the intersection. I had to turn my car off to get the parking brake to go off. |
| Category | Electrical System |
| Date | Mar 24, 2022 |
| State | FL |
| Description | The contact owns a 2022 volkswagen taos. The contact stated when she exited the highway at approximately 25 mph, the vehicle completely stalled in the middle of the road. There were no warning lights illuminated on the instrument panel. The contact repeatedly pressed the auto start/stop button; however, the vehicle failed to start. The contact then used her keys to manually start the vehicle and drove safely home. The vehicle was taken the dealer however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 11,000. |
| Category | Electrical System, Visibility/wiper |
| Date | Mar 24, 2022 |
| State | VA |
| Description | The rearview camera on our new volkswagon taos does not work. We leased the taos on 12/27/21 and the rearview camera malfunctioned for a short time and then completely stopped working soon after. We took it to dealership twice and called volkswagon several times but were told they do not have the part to fix it. We have two toddlers at home and neighbor children regularly play at our home. We are very concerned about safety of the vehicle, but it is our only vehicle. We are aware of part 573 safety recall report 20v-716 concerning a similar defect being non-compliant with fmvss 111 on “rear visibility.†we emphasize that the rearview camera on our new vehicle does not work at all, despite fmvss 111. |
| Category | Engine, Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Warning |
| Date | Mar 19, 2022 |
| State | FL |
| Description | Epc, auto/switch off error, lane control, check engine and yellow triangle exclamation mark light are all on again - 4th time same issue, the engine was about to stall on me and luckily I was close to my house. Additionally there was the issue with a part recalled related with the fuel. The car was shaking when hitting the gas and seemed like engine was about to give out. This car is not safe to drive and I'm reporting this safety issue with nhtsa due to many previous recalls on this model and will be applying for lemon law on monday. There is a history of recalls with this model and I no longer feel safe. Unacceptable I have leased this car for six months and 4th time I'm having issues. I already had to stay with a rental car twice all together while they “repair†the issue and reassure me the car is safe. I rely on my car for work and I'm always on the highway. Today I had my entire family in the car and the engine almost gave up on me in the middle of of major busy road |
| Category | Vehicle Speed Control |
| Date | Mar 05, 2022 |
| State | CA |
| Description | This car has a dangerous delayed acceleration problem. While making a left hand turn the car did not apply the correct amount of acceleration proportional to the pressure applied to the gas pedal. It got to the point where I was basically flooring the gas pedal and the car did not change speed! Because the car would not accelerate I almost got hit. After the turn a delayed surge of speed made the car jerk/lunge in an dangerous manner. If I didn't have a firm grip on the steering wheel I would have lost control of the car. I'm terrified driving this car in heavy traffic conditions. Volkswagen needs to fix this before someone has an accident and dies. |
| Category | Unknown Or Other |
| Date | Feb 25, 2022 |
| State | TX |
| Description | Driving today 2-25-22 near dripping springs tx and heard what sounded like a gunshot and noted that my panoramic sun roof glass imploded. |
| Category | Unknown Or Other |
| Date | Feb 21, 2022 |
| State | MA |
| Description | The infotainment system on this vehicle does not always turn on when the vehicle is started and has stayed off for long durations of time from 2 minutes to an entire day of driving. This means the backup camera does not function nor does bluetooth. I have brought it back to the dealership multiple times only to be told it just needs a software update. Most recently I had it serviced feb 17th 2022 for a software update and the issue is still on going. I drove for 20 minutes without the infotainment system turning on. |
| Category | Engine |
| Date | Jan 16, 2022 |
| State | FL |
| Description | I bought my new car june 2021. Model 2022 volkswagen taos [xxx]. In a new car, every 1500 miles a light comes on to check the engine. I have already been in maintenance twice, and today the light came on again to check the motor. I'm tired of driving with a new car to the service. My car has only done 4,300 miles and this is the third time I have to go to fix it. When the light comes on, check the engine, the car starts to slow down and a loud sound is heard, they can't fix it for me. New car and so bad information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Power Train |
| Date | Dec 13, 2021 |
| State | FL |
| Description | 2022 volkswagen taos sel. Consumer writes in regards to powertrain issues. The consumer stated the power train had a violent jerk. The jerk can cause the vehicle's occupants head to slam against the headrests. While driving the dashboard's will independly switch between sceens. The driver would be unable to use the steering wheel controls, the software wiped out the 1/4 of the dashboard's critical drving data, the display would freeze or reboot while driving. The display shows distracting messages. Also, the wireless charging pad can cause devices to become extremely hot. The rear cross traffic alert and adaptive cruise control were unpredictable and unsafe. The lane watch and automatic emergency baking system triggered unnecessarily. |
| Category | Electrical System, Unknown Or Other, Visibility/wiper |
| Date | Dec 02, 2021 |
| State | TX |
| Description | Mib infotainment system blanks out, simultaneously sending error code to driver center console rendering it useless. Key functions are therefore inoperable or inaccessible, including (but not limited to) tpms monitoring / alert warning, rear view camera display, and potentially a host of other safety and advanced driver assist functions. |
| Category | Electrical System, Unknown Or Other |
| Date | Dec 02, 2021 |
| State | TX |
| Description | Periodically the mib infotainment screen blacks out; this in turn places a warning error in the driver center console screen. While this occurs, nothing else can be accessed or displayed in the center console screen. This creates a potentially dangerous situation as it can lead to confusion on a variety of things (example: is cruise control still engaged?). It can also deprive the driver of key safety information (example: if one or more tires experiences a loss of pressure, the driver will not be warned). Furthermore, if the driver is reliant on navigation and is driving under stressful and adverse weather conditions, this could create panic and result in a collision. Vw has no fix for the issue currently and is releasing the vehicle back to me, even though I have stated my safety concerns. |
| Category | Electrical System |
| Date | Nov 26, 2021 |
| State | TX |
| Description | Modular infotainment platform (radio, navigation, etc.) called mib goes blank when driving sometimes. This can be dangerous if it occurs when traffic is heavy and driver is dependent on the navigation system. Also simultaneously the driver center console display only shows the following error message: “error dynamic road sign displayâ€. |
| Category | Engine, Service Brakes |
| Date | Nov 10, 2021 |
| State | TX |
| Description | 2022 taos se fwd safety concerns. Automatically turns off, engine light turns on. My vehicle and the loaner (2022 taos) had the same issues. Safety recall needs to be explored |
| Category | Fuel/propulsion System |
| Date | Nov 02, 2021 |
| State | NJ |
| Description | 2022 vw taos 4 motion fuel line leak; called for appointment 8/30/21 prior to receiving the important safety recall letter in mid september when the information was first told of possible fire starting under the car on the internet. First available appointment at the vw dealer was 10/6/21. Needless to say, the vw taos was leaking fuel. I was told the car cannot leave the dealer lot. Here, I had been driving the car since purchase 7/15/21 with my grandchildren in the car, not knowing the car was leaking fuel. My dealer had no loaner cars. After contacting vw care for a week, I was given a rental for 2 weeks only. Now I'm without a car again with no known date when the car will be fixed. The dealer says it could be after the new year, that they can't get any information from vw corporation. The vw corp. Parts case manager says the parts will be in no later than 11/5/21, then delivered to the dealer about 7-10 days later, 11/12/21- 11/15/21, with the parts to be installed the day the parts are delivered. Such a discrepancy between the dealer and vw corporation. Vw corp rarely returns calls, when I get a human voice, their answers aren't answers, just words going around in circles reading off a script. Still without a vehicle to drive but paid the 7 lease payment each month, but not paying again, and payments must be prorated for the non use of the vehicle. Ready to begin the lemon law process. Will not deal with vw corp or the local vw dealer ever again. Both leaving me stranded. Bad customer service all the way around. Just want to be rid of the car, and be done with all this aggravation. Have all the 'chats' saved, as well as a log of all correspondence, and repair invoice from the past month. |
| Category | Fuel System, Gasoline |
| Date | Oct 28, 2021 |
| State | AZ |
| Description | The contact owns a 2022 volkswagen taos. The contact received a recall notification for nhtsa campaign number: 21v651000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Fuel System, Gasoline |
| Date | Oct 21, 2021 |
| State | TX |
| Description | The contact owns a 2022 volkswagen taos. The contact received notification of nhtsa campaign number: 21v651000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated dealership is waiting for the parts for recall 21v651.*jb |
| Category | Fuel System, Gasoline |
| Date | Sep 29, 2021 |
| State | NJ |
| Description | The contact owns a 2022 volkswagen taos. The contact received notification of nhtsa campaign number: 21v651000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact called the local dealer and was informed that the part and tool needed to complete the recall repair was not yet available. The contact also called cherry hill volkswagen (2261 nj-70, cherry hill, nj 08002, (888)486-1840) and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue, but no further assistance was provided. The contact had not experienced a failure. The contact was concerned about driving the vehicle. Parts distribution disconnect. |
| Category | Fuel/propulsion System, Vehicle Speed Control |
| Date | Sep 24, 2021 |
| State | WA |
| Description | A stop sale order was placed the following monday after I signed my lease of the 2022 vw taos with 4motion. Not only was I not contacted about this safety recall but upon taking it in for severe turbo lag reasons on sep21 I was informed that it was unsafe to drive and needed to be kept for an undetermined extended period of time with no loaner or rental. I'm paying 500 a month to lease and insure a brand new car that I simply cannot use? It's unacceptable. Vw needs to buy back my car so that I can be in a reliable safe vehicle from somewhere else. |
| Category | Unknown Or Other |
| Date | Sep 18, 2021 |
| State | FL |
| Description | The vehicle drives well and the problems surface without any prior indication or warning. The problem: while driving the vehicle slows down to about 10-15 mph. When I try to press the gas pedal, the vehicle does not increase speed. In addition there is a loud sound coming from the engine. Also, there is a grating/vibration as if one drives on a gravel road. The service light shows up in red, and the "+" sign next to "d" shows red: I use the "d" to drive and not the overdrive. The gear lever does not release as it is stuck. My wife and I feel very alarmed because the cars behind are braking and blowing their horns. I managed to slowly drive off the main road to the nearest parking and turned off the ignition. When I turned on the engine again I was able to continue. I have been calling for an appointment to correct the problem but have not been able to get an appointment as of date. I am scared to drive the vehicle. I am having it towed to the dealership. I leased the vehicle on 6/3/21. The problem first occurred on 6/18/21. It occurred again on 9/15/21, and 9/17/21 |
| Category | Fuel/propulsion System, Unknown Or Other, Vehicle Speed Control |
| Date | Sep 14, 2021 |
| State | OH |
| Description | When I depress the accelerator, the car jumps ahead or stalls. I took this to the local dealership and was told this car is on a do not sell list- 1 day after purchase. They, along with vw customer care has advised against driving the vehicle and encouraged it be towed to a dealership. This is my only vehicle and without it I have no transportation. They are unable to provide alternate transportation. I have been working with vw customer care. |
| Category | Electrical System, Engine |
| Date | Aug 31, 2021 |
| State | TX |
| Description | The contact owns a 2022 volkswagen taos. The contact stated that shortly after accelerating from a stop light, the vehicle suddenly stalled and the lane assist disabled, tire pressure sensor warning light, and the brake warning lights were illuminated. The contact was able to coast into a nearby gas station where she turned off and restarted the vehicle and the vehicle regained proper function. The contact had taken the vehicle to the dealer however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the vin was not under recall. The approximate failure mileage was 50 miles. |
| Category | Engine, Vehicle Speed Control |
| Date | Aug 30, 2021 |
| State | IL |
| Description | Yesterday afternoon, while driving on I-55 in heavy chicago saturday traffic, my taos 4motion stalled out (mid-drive) in the middle lane of I-55, and I was nearly smashed into by several vehicles. My gas pedal didn't work, and yet my car appeared to be on. In an effort to find a way out of danger as fast as possible, I managed to get the car going again, only to have it stall out a second time (mid-drive) while trying to get onto a shoulder to safety. I was nearly smashed into again. Three hours after a vw roadside assistance tow truck got to me, I learned that a mere six days after I purchased my taos 4motion, vw issued (1) a recall on the specific problem I have described, and more importantly, (2) issued a stop-sale order on taos models with 4motion. I was never informed of this recall, and I have since learned vw is not sending notice of this recall until october 5, 2021. This is unacceptable. People could die, and no one is saying anything. I spoke by telephone with nick faciano of vw crystal lake illinois this morning--my dealership--and he informed me that he had spoken with vw corporate representative that morning and that, and I quote directly, "I even contacted volkswagen corporate this morning and again, they're still telling us not to contact the customers, that they're doing it." obviously, this has not been done. And it's already too late for me to be notified. What about the next person? Will someone have to be smashed on I-55 or anywhere else, and die, before vw does something about it? A recall that customers are not notified about when a stop sale order has been put in place is irresponsible and calling for a lawsuit---peoples lives are on the line. |
| Category | Electrical System, Engine |
| Date | Aug 28, 2021 |
| State | MD |
| Description | Purchased car on july 22 - only 360 miles on it. Engine cutoff when I stopped in my neighborhood. Additionally, the sound system stopped working - no radio volume for am/fm/sirius and phone. Phone calls come in but can't answer them. |
| Category | Air Bags, Seats |
| Date | Aug 11, 2021 |
| State | NJ |
| Description | I just returned my leased 2017 tiguan and leased a 2022 taos. The taos does not have a front passenger seat height adjustment. When I test drove the taos, the tall vw salesperson was sitting in the front passenger seat while I was driving and my girlfriend was sitting in the back seat. The vw salesperson did not tell me that there is no front passenger seat height adjustment. My girlfriend cannot see over the dashboard when sitting in the front passenger seat. I purchased a seat cushion that raises her 4 inches but now the front passenger airbag light will not turn off so if we are in a car accident the driver airbag will deploy but the front passenger seat airbag will not deploy. I need to have the front passenger seat replaced with a front passenger seat that has a manual height adjustment or I need a different car. Can you please help me? I have been a lifetime loyal customer of vw porsche audi and do not understand why a manual front passenger seat height adjustment would not be included in any of your products. The vw salespeople need to make sure that customers know that there is no front passenger seat height adjustment prior to purchasing the taos s and the taos se. The tiguan s models that I had all had front passenger seat height adjustment. Can you please help me? Thank you. |
| Category | Engine |
| Date | Aug 11, 2021 |
| State | MA |
| Description | I picked my vw taos up yesterday 8/10 from the dealership in new hampshire. The car shut off and stalled several times. It also shuts off by itself without pushing the engine off button. It happens at every stop the vehicle makes. This car feels very unsafe to drive. The dealership is over an hour away from me as I am in massachusetts. I have notified them about these issues and they told me they would get it in and have it looked at. When I put the vin number in to this site, a recall alert came up which I was not informed by the dealership about or I would not have bought this vehicle. |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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I have a 2022 Taos SE have over 2000 miles and it runs great no issues at all. Keeping my fingers crossed
I just bought a VW Taos. At 350 miles (yes that’s 350 miles) the car unexpectedly locked in 1st gear. Air conditioning seemed to stop working. I noticed that the car was starting to overheat but being on a 4 lane highway, I could not accelerate to avoid traffic and get to a safe location. I was finally able to move lanes and access a parking lot. At that point the engine overheat indicator was on. I had probably driven 350 yards at most to. I let the car cool down and tried to continue driving. The car was still locked in 1st gear, so I called VW and had the vehicle towed to the dealership. They told me that we did not know how to drive which is not what I wanted to hear. I also own an Audi Q7 and Porsche 911 Carrera 4S so I think I have knowledge of how VW products work.
They told me nothing was wrong with the car. After 2 days at the dealership, we were told to drive it home. On the next use of the car, my wife exited a grocery store parking lot and tried to merge into traffic. Again, the car locked in 1st gear and she could not accelerate. Nearly had a fatal crash trying to merge into traffic with a vehicle that would not accelerate. It was locked in 1st gear. Had the car towed a second time but with 405 miles on the vehicle, something is dramatically wrong. I do not want this vehicle and the dealership has been terrible to deal with. I should not have to drive a vehicle worried that I could be subject to a fatal accident at some random point in the cars’ operation. Trying to find a solution, but at the very least, I want my money back and need VW to take this vehicle back. It’s a death trap.