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Enthusiasts couldn’t wait to get behind the wheel of the 2020 Ford Ranger. This model is supposed to be “adventure ready,” but most customers are scared to drive it to the grocery store. It seems to suffer from a faulty vehicle speed control, defective suspension, malfunctioning engine and poorly-built structure.
Click on other model year to view more problems: 2019 2021 2022
Contents
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NHTSA Complaints for the 2020 Ford Ranger
| Complaint Category | Number of Complaints |
|---|---|
| Service Brakes | |
| Power Train | |
| Unknown Or Other | |
| Structure:body | |
| Vehicle Speed Control | |
| Seat Belts | |
| Forward Collision Avoidance: Warnings | |
| Exterior Lighting | |
| Engine | |
| Electrical System |
Problems with the Transmission
When it comes to traveling down the road at a constant rate, the vehicle speed control is vital. However, the Ranger struggles to get this aspect right.
Just read this NHTSA complaint. “The contact owns a 2020 Ford Ranger. The contact stated while driving at 10 mph, the vehicle accelerated independently. The contact stated the brake pedal was depressed but failed to effectively stop the vehicle. The gear shifter was shifted into Park to stop the vehicle. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not informed of failure. The failure mileage was 5,000.”
While Ford has nothing to say about the speed control concerns, there is a powertrain recall worth mentioning. NHTSA Campaign Number 20V197000 discusses a problem with more than 55,000 vehicles. It turns out that powertrains with the ten-speed automatic transmission might have a shift cable lock clip that isn’t seated correctly. This can cause the transmission to be in a different gear other than what is shown on the gear shift position. If a driver thinks the truck is in Park and the parking brake isn’t applied, the truck could actually drive itself away. Nothing like seeing a Ranger driving itself down the road- talk about being ready for an adventure.
Problems with the Engine
In conjunction with a properly working transmission, the truck should be equipped with a potent engine to provide power. Yet, customers are struggling with this vital component as well.
Here is just one Edmunds review. “Just done 995 miles and I lost a cylinder….Ford recovery came out and said an injector has failed and my dealer not open so booked in for 29th May! Want to get my money back but don’t think that’ll happen! Well worth 33 grand! Thanks Ford for nothing I look forward to may years of happy breakdowns. I didn’t get it from this dealer so it’s no reflection on Edmunds but be warned!”
While Ford hasn’t wanted to talk about engine troubles, there are other communications that show how inadequate this company is when it comes to building a reliable truck. Service Bulletin #SSM 48908 discusses how defective the SYNC 3 touchscreen is and how there has been a struggle repairing it. If a company can’t get something as simple as a touchscreen right, how is it expected to build a strong and reliable engine?
Problems with the Suspension
The Ranger is touted as being capable and ready to head off-road, which requires a beefy suspension, but customers say it can’t even handle a curb.
Check out this Edmunds review. “The ride on my lariat 2020 Ranger is quite different than expected. The suspension is not adequate for the truck. Going over driveway curb one wheel at a time, the truck waves back and forth like a boat, almost throwing you off the seat. In a strong wind at high speeds any slight heaves in the road and truck needs careful attention to steering. I think it is a dangerous truck. My dealer says other Ranger truck act the same.”
When it comes to the suspension, Ford has remained completely quiet. There is no communications as the automaker hopes customers don’t notice that this truck really isn’t “adventure ready” after all. That is, of course, unless the adventure means driving to church on a Sunday.
Problems with the Build Quality
To head off-road, customers want a truck that is solidly built. Yet again, the Ranger simply can’t live up to the expectations.
Here is one more Edmunds review worth reading. “The big negative was an obvious fitment issue with the hood and left fender. It overhangs the fender by a quarter inch with uneven gaps along both sides. Either the fender was installed incorrectly, the hood or both.”
Whether the owner looks inside or outside the truck, the same quality level is found. Service Bulletin #TSB 20-2171 talks about how the seats make a clumping and thumping noise while turning. It turns out that the seat pan is loose because of some manufacturing defects, which is causing the seat to move on the track. To repair the problems, owners need to take the truck to the dealership for reinforcement. Yet, this problem isn’t a recall, even though it could cause safety concerns, especially during an accident. The moral of the story is – don’t take the Ranger on any adventure that means pushing the truck to its limits. It’s best to keep things safe and drive it with the same caution as when riding a bicycle.
Your Lemon Law Legal Rights
Think you have a lemon? Sit back and let the experts work out your lemon case at no cost to you. The law makes Ford pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.
Complaint Data
| Category | Visibility:defroster/defogger/hvac System:air Handler/chamber, Ducts, And Valves |
| Date | Feb 25, 2023 |
| State | CA |
| Description | This is the second time I'm hearing the climate control system click before I can adjust the temperature gauge. It was replaced less than 1,000 miles ago and it already broke again. You already put notice on the issue, ssm 49264, but it needs to be recalled with better parts. Im afraid ill be having to pay out of pocket if it keeps breaking. Please recall this. |
| Category | Power Train |
| Date | Feb 16, 2023 |
| State | CO |
| Description | The 10-speed automatic transmission experiences rough shifting, particularly when the vehicle has been sitting for a period (e. G., overnight), including when shifting from park and into gear as well as shifting into gears 2 and 4. There have been no warning messages or indicators. Ford has attempted to diagnose this issue on at least one occasion - and is scheduled to examine the vehicle again - but, to date, has failed to acknowledge, duplicate or resolve the issue. This has been ongoing for more than a year. Based on simple internet search, this appears to be a known issue with ford 10-speed automatic transmission vehicles. |
| Category | Visibility:defroster/defogger/hvac System |
| Date | Feb 02, 2023 |
| State | MT |
| Description | There is a known issue with 2019 and some 2020 model year ford rangers. The ford ssm is #50629. I have been waiting for a ford service center to fix this issue for 3 months. This issue does not allow for the heater to work properly. Because of that, the defroster and defog doesn't work. This allows for limited or zero visibility through the windshield and side windows in winter conditions that require defrost or defog. I have to had to pull over and scrape ice off my windshield on short trips. Also, this winter has had some of the coldest days on record. Reaching in the -20f range. Having no heat at a time like this could possibly result in frostbite or hypothermia. I use my vehicle as sparingly as possible this winter, but there are times I absolutely need to drive around. |
| Category | Exterior Lighting |
| Date | Dec 06, 2022 |
| State | OH |
| Description | Regular headlights are excessively bright. Oncoming traffic is constantly flashing their bright lights with implications that my ford ranger's lights are on bright and not normal setting. This seems to be dangerous to oncoming traffic. It happens repeatedly every morning I am driving in the dark (5:00am-6:30am) dealer said that there is nothing they can do. No indications that the bright lights are on (bright light symbol not appearing) |
| Category | Power Train |
| Date | Nov 09, 2022 |
| State | AL |
| Description | Since purchase I have been experiencing problems due due a poorly built transmission. The 10r80 transmission has been the opposite of what I expected when purchasing a new vehicle. I have experienced extremely harsh up-shifting and downshifting, as well as slipping gears while in motion which causes a loss of power while the vehicle is in motion. The most concerning of these is when the gear seems to slip while driving and when the accelerator is depressed the engine will only rev for a few seconds and then harshly clunk into a gear which will cause a jolt in the forward motion which has cause me to lock up my brakes in order to avoid hitting another vehicle. In addition to these I have also experienced harsh clunking and jolting forward or backwards when selecting gears. All of these are of great concern to me of course. I have tried contacting numerous ford dealerships and shops to try and fix this problem and I continue to get the run around. I have since looked up recalls and I have found recalls for 2020 rangers made in the michigan plant from february 28 to march18 of 2020 have been issued a recall but somehow my ranger doesn't even though the vin states it was made in march of 2020. All of the servicing has been done according to ford's specifications. |
| Category | Power Train |
| Date | Oct 04, 2022 |
| State | MO |
| Description | The transmission has several issues, hard shifting, shuddering and shaking but the one issue I know is a safety issue is the lunging. When moving the shifter from park to drive, my truck has lunges, 3 different times now. If my foot wasn't securely and pressing firmly on the brake I could of been propelled into other objects. I have not visited a dealer for any of the transmission problems. I am just starting to research the issues and I see many transmission complaints. Plus it will cost me time and money to take it to a dealer. And I don't feel confident anything will be done. No warning lights have came on. |
| Category | Vehicle Speed Control |
| Date | Aug 30, 2022 |
| State | PA |
| Description | When I engage the speed control on my vehicle, approximately 15 to 45 seconds afterwards, the system will temporarily disengage without warning, causing me to manually re engage the system. Sometimes it will re engage right away, and other times I need to press the resume button several times for it to re engage. There is no warning before the system dis engages. |
| Category | Seat Belts |
| Date | Aug 26, 2022 |
| State | FL |
| Description | Driver seat belt will not automatically/fully return. I have brought the issue to the attention of service advisors at two different ford dealership's. They acknowledge the problem but note there is no fix available from ford. Aside from having to manually feed the belt back each time used a safety issue could exist if slack remains in the belt when driving. |
| Category | Fuel/propulsion System |
| Date | Aug 07, 2022 |
| State | VA |
| Description | I jumped in the truck to run an errand, started the engine, rolled down the windows and got a faint whiff of gasoline. Checked the back seat to see if I had thrown rag or something, didn't see anything and started to pull down my driveway (about 250ft - gravel - rural area). The gas smell quickly became very strong. I stopped at the end of the driveway, got out of the truck to inspect what the issue might be. It was raining gasoline under my truck. Quickly turned off ignition (which stopped the gas pouring out). Had it towed to the dealer to get it fixed. Diagnosis was that a rodent (squirrel) had chewed through the gas line somewhere. Lucky for me it was a hot summer day (open window), otherwise I may have driven down the road until a fireball erupted. Kind of stunned that the fuel line is so insanely vulnerable. What would it cost to harden the gas line (a metal casing) - an extra per vehicle. This needs to be addressed. |
| Category | Service Brakes, Vehicle Speed Control:accelerator Pedal |
| Date | Jun 09, 2022 |
| State | CA |
| Description | The contact owned a 2020 ford ranger. The contact stated that while driving at 5-10 mph downhill onto a leveled road and approaching a traffic light, the brake pedal was depressed but failed to respond. The vehicle accelerated unintendedly. There were no warning lights illuminated. The contact continued to depress the brake pedal but it failed to respond. The vehicle crashed into two vehicles. However, the vehicle continued to accelerate unintendedly. The contact then purposely crashed into a tree on the side of the road in other to stop the vehicle. The air bags deployed. The contact sustained a split lip, soreness all over the body, swollen eye, and a swollen face. Additionally, the contact sustained depression and emotional trauma as he was confused, ridiculed, and verbally abused by bystanders who thought he intentionally caused the accident. The contact was also detained by a police patrol and released after an hour. The contact did not seek medical assistance. Two occupants of the two vehicles the contact crashed into sustained unknown injuries. There was no further information provided. A police report was filed. The vehicle was towed to the tow yard where it was totaled. The local dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 38,000. The vin was unavailable. |
| Category | Forward Collision Avoidance: Warnings, Vehicle Speed Control |
| Date | May 12, 2022 |
| State | WV |
| Description | On two separate instances the truck accelerated on it own and the brakes were used but didn't stop the vehicle had to turn the key off and the second of these two incidences the truck hit a wall and kept accelerating digging the ground up |
| Category | Electrical System |
| Date | Jan 24, 2022 |
| State | GA |
| Description | There was a alert saying my trailer was hooked my trailer was unhooked. On displace screen. When in fact my trailer was never hook to my truck. Loss of power |
| Category | Seat Belts |
| Date | Nov 15, 2021 |
| State | OH |
| Description | The contact owns a 2020 ford ranger. The contact received notification of nhtsa campaign number: 21v811000 (seat belts) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts are not available. |
| Category | Unknown Or Other |
| Date | Nov 15, 2021 |
| State | TX |
| Description | I checked oil level on nov 9 2021. Oil level was clearly past the "full" mark on dip stick and smelled of un burnt fuel. Took to dealer same day. Got truck back on nov 12 2021. Dealer says no fuel in oil bit couldn't explain why the oil level had risen past "full" mark. Clearly they lied. I had dealer do an oil change. Will send sample out next time. Checked today, nov 15 2021. Smells like fuel still. Cause: unknown. |
| Category | Unknown Or Other |
| Date | Oct 26, 2021 |
| State | FL |
| Description | The forward-looking camera located in the rear view mirror assembly on a 2020 ford ranger has failed, and the replacement part is currently unavailable. Per ford personnel, at least 96 ford vehicles (as of 10/26/2021) are awaiting the replacement cameras, and ford service personnel at the local ford dealership have indicated that "they have replaced a lot of these cameras". When this camera malfunctions, the vehicle loses 100% of five (5) of its key advanced driver assistance systems (adas): 1. Adaptive cruise control (there is no cruise control whatsoever without this camera) 2. Forward collision warning 3. Automatic emergency braking 4. Lane departure warning 5. Lane keeping assistance this is a critical safety issue with the vehicle. The only safety features that work are the blind spot detection in the side mirrors, and the front and rear parking sensors -- the latter of which are useless in high-speed highway driving. My camera failed on or about august 21, 2021, and I am still waiting for an update on when the part will be available. The car can be operated without the adas system, but its safety is significantly and materially degraded. The replacement of the camera is a simple operation, but the parts are not available, and no one at ford knows when they will become available. There are two (2) warning alarms which are audible and visible on the dash when the camera fails. Both can be "accepted" via the "ok" button on the steering wheel. Each time the car is started, both alarms activate shortly after the car warms up. |
| Category | Unknown Or Other |
| Date | Sep 21, 2021 |
| State | MI |
| Description | I was in the driveway of my home. My family had entered and closed the front passenger door and opened the rear driver door. I opened and then closed the driver front door which caused the rear window with the glass sider to completely shatter. The vehicle had at the time 9,686 miles on it. It had no damage visible prior to this and there were no signs of any vandalism or other activity that would have caused this situation to occur. No vehicle alarm was activated either that would have indicated forced entry. In addition to our personal security system on our property providing no indication of such. This window should not have shattered. The cost to replace this window is 5 plus installation by a glass repair company. I contacted ford customer care and was referred to a dealership service center to get the vehicle inspected, file a claim and then be referred to a glass shop. After contacting a couple of dealerships, was able to clear away glass to safely drive this vehicle to a third dealership to complete this process. Shattered, tempered glass from a rear window is difficult to clear and sharp. I then learned I was denied the claim of coverage under warranty because there are no other complaints regarding glass breakage. I am lodging this complaint with a relevant third party to ensure this is not true and if others have this issue of a defective window, they are not denied a true and substantial claim as I was. I will be attempting to use the coverage the dealership I bought the vehicle from to cover the cost of this repair. I don't believe this is an insurance claim. It is defective equipment from ford on a new vehicle. It's a statement on how ford backs the quality of their vehicles. I will be considering my vehicle purchases going forward. |
| Category | Service Brakes |
| Date | Sep 01, 2021 |
| State | FL |
| Description | On 04-07-2021 I was traveling west on florida s. R. 60 / us 301; when a car in front of me was stopping. I applied the brakes and failed to stop in time; hitting the rear end of the auto in front of me. It appears to me that the brakes did not work correctly to stop. I feel (felt) like the brake pedal when applied felt like air in the brake line system. The brake petal almost went all the way to the floor. Their was only about 3130 miles on the vehicle at the time of this invident. I still feel that there is a problem with the brakes and had them checked by the dealer on 08-20-2021 where they performed a brake inspection and the pads and rotor were measured. Upon the filing of this report I still do not feel comfortable nor safe driving this vehicle with the brake issue. Also my front driver air bag did not deploy. The auto body manager said when I asked as to why; that the sensor perhaps was not hit straight on to make it deploy. I will follw up on an additional complaint on the air bag issue |
| Category | Unknown Or Other |
| Date | Aug 04, 2021 |
| State | OR |
| Description | On several occasions in the last three weeks, I've felt severe shaking--almost as if the truck was heaving at virtually any speed. This has occurred on surface streets and freeways. Over the weekend, it occurred so frequently that my wife and I abandoned an out of town trip for fear the transmission was about to fail completely. |
| Category | Seat Belts |
| Date | Jul 19, 2021 |
| State | GA |
| Description | The right front seat belt pulled out of its anchor in the rear door. It's clear the webbing did not go through the mounting eye. The belt was held in place only by the plastic housing until it pulled out today. This is the same problem covered by ford recall 19s23 for 2019 ranger super cab up to june 19, 2019 build date. Mine is a 2020 model built 9/20 over a year after the recall. I'd rack it up as a one-off defect except for the recall. |
| Category | Service Brakes |
| Date | Jul 13, 2021 |
| State | NM |
| Description | The contact owns a 2020 ford ranger. The contact stated while driving 45 mph, he had to depress the brake pedal to the floor to stop the vehicle. The contact stated no warning light was illuminated. The contact stated he had experienced the failure on two different occasions. The contact called the local dealer and the dealer was made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 1,242. |
| Category | Air Bags |
| Date | Jul 01, 2021 |
| State | SC |
| Description | Truck continues to have airbag lights on even after repairs at ford dealership. The first time it happened it would only come on when cold and would go off after 30-45 minutes. When airbag light was on gauges, heat and air and stereo would not work. That was november 2020. The dealership replaced body control module and other electrical components. June 2021 the airbag light is on again. The code it's giving is short in passenger airbag circuit. The truck is also saying that rear driver door is open when shut and continually tries to lock and unlock doors. Interior lights stay on because the truck thinks the door is open. Dealership keeps putting off seeing truck for diagnosing. Will not answer if the truck is safe to drive or if airbags will function if the truck is involved in an accident. |
| Category | Exterior Lighting, Structure:body |
| Date | Feb 07, 2021 |
| State | CA |
| Description | Rear passenger side door is hard to open and close. My seven year old can't open it without help on that side. Warning light comes on while driving sometimes when it is closed. After parking the problem causes the rear tailgate to stay on to drain battery because truck registers the door as ajar. Have to slam and relock several times to get warning and lights to turn off. When an object is in that door's pocket the problem is worse and it may make the alarm go off hours after parking. Often takes several attempts of opening and closing doors and turning interior lights on and off to get the truck locked with all the lights off. |
| Category | Power Train |
| Date | Feb 06, 2021 |
| State | PR |
| Description | When you make the changes or you're stopping, you hit the transmission. Talk to other owners. They have the same problem, and the dealer says that everything is fine |
| Category | Electrical System, Structure:body |
| Date | Jan 28, 2021 |
| State | SC |
| Description | Extended cab model, rear driver door intermittently indicates door ajar. Alert appears while in motion, usually after a bump in the road. This happens after the door is closed by gripping midway down the frame. This warning can be prevented if the door is closed by gripping the top of the door frame. This does not occur on the rear passenger door. This has occurred ever since the vehicle was purchased new from a dealer. |
| Category | Service Brakes |
| Date | Jan 26, 2021 |
| State | KY |
| Description | Tl* the contact owns a 2020 ford ranger. The contact stated that on three separate occasions while depressing the brake pedal, the vehicle accelerated forward unintendedly without warning. The contact was forced to turn off the vehicle to prevent the unintended acceleration from continuing. The contact had taken the vehicle to jack kain ford inc. (3405 lexington rd, versailles, ky 403830) three times and each time the dealer was unable to duplicate or diagnose the failure. The manufacturer was also notified of the failure and a case was filed. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 1,400. |
| Category | Structure:body |
| Date | Jan 25, 2021 |
| State | OR |
| Description | Brand new 2020 ranger supercab (extended cab) rear door ajar lights stay on constantly. Known issue with these trucks and body style, ford should recall them and replace the door sensors. Could be a safety issue. |
| Category | Engine |
| Date | Dec 31, 2020 |
| State | MI |
| Description | My truck(2020 ford ranger) has fuel contamination in the engine oil. I changed the oil for the first time when the truck had 860 miles on it. The oil reeked of gasoline when I changed it. I sent the oil into blackstone for analysis and the results showed a 4. 3% fuel dilution of the oil, which according to the company is a cautionary level. They also stated the oil viscosity was low and probably due to fuel dilution. I opened a ford customer complaint (cas-29025613) and took it to dealer. The dealer inspected the vehicle and said nothing is needing repair at this time. No tsb's are listed for this complaint. The dealer said they tried calling ford to update the complaint claim with their findings but couldn't do so because was already closed! Very frustrating. There are several other ford ranger owners (on ranger5. Com forums) who also complain of having fuel dilution in their oil and ford has yet to take them seriously and investigate the root cause. |
| Category | Service Brakes |
| Date | Dec 24, 2020 |
| State | PR |
| Description | Brake pedal travel is long, soft and inconsistent. Feels like as if there is air in the line. |
| Category | Engine |
| Date | Dec 16, 2020 |
| State | VA |
| Description | When I start the car, it makes a rattle noise and when the engine warms up, it goes away, but every time I accelerate, you can hear the rattle again and when I remove my foot from the acceleration pedal, the rattle goes away and like that every time I accelerate. I took the car to the dealer and explained them about the noise and later that day, they called and told that in the 2019 and 2020 ford ranger, the engine came with a noise and it's normal in the engine, that they were told by ford not to attempt to fix it because the noise is part of the engine. It does not sound right and if in the future I want to sell I probably wouldn't because of the noise. If they have to replace the engine I'm okay with it, but I want that rattle noise out of my truck |
| Category | Forward Collision Avoidance: Warnings |
| Date | Dec 09, 2020 |
| State | PA |
| Description | I get an ''imminent collision warning" display and aural sound at random times, approximately 1x week, while driving straight, moderate speeds, dry weather. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings, Service Brakes |
| Date | Nov 21, 2020 |
| State | CA |
| Description | Our new 2020 ford ranger xlt listed a feature call pre-collision assist w/aeb. The truck did not give a warning nor did it apply the brakes automatically. Nothing occurred before we ran into the rear end of the car in-front of us. The car ahead was stopped at a traffic light and we ran into the rear end at about 20 mph. |
| Category | Service Brakes |
| Date | Oct 07, 2020 |
| State | FL |
| Description | The adaptive curise control does not work like other vehicles. When the cruise control is active it keeps the proper distance between cars until the car in front slows down and then when there is about two car lengths it releases the brakes making you have to jam on the brakes before hitting the car in front. My other vehicles stop and keep the proper distance. Ford dealer first said this is not the way it should work but after talking to ford they say thats the way it works. Seems like a big safety issue I almost had a rear end collision the first day I got the truck |
| Category | Air Bags |
| Date | Sep 24, 2020 |
| State | MI |
| Description | We were heading east on a city street when we came to an intersection. The light was green so we continued through the intersection. There was another car heading west on the same street and turned left directly in front of us at the intersection. We were traveling between 40-45 mph. We could not avoid the car that turned in front of us. We hit the side of the second vehicle (the one turning south) head on with our vehicle. The airbags in our vehicle did not deploy. Both the fireman and sheriff on the seen commented on the fact that our airbags should have deployed. Also after our vehicle was towed back to the dealership, the head mechanic was shocked that the airbags did not deploy. Our vehicle has a bent frame on both sides and has been totaled. |
| Category | Visibility/wiper |
| Date | Sep 17, 2020 |
| State | NV |
| Description | The windshield and rear window are wavey, making objects blurred. I've had the truck to the dealer, they tell me they never noticed it before. I looked at the 2021 ranger pickups and they have the same problem. The larger pickups don't have the problem. It makes it hard to read signs and traffic. |
| Category | Vehicle Speed Control |
| Date | Feb 13, 2020 |
| State | NH |
| Description | Tl* the contact owns a 2020 ford ranger. The contact stated while driving at 10 mph, the vehicle accelerated independently. The contact stated the brake pedal was depressed but failed to effectively stop the vehicle. The gear shifter was shifted into park to stop the vehicle. The contact stated no warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer and dealer were not informed of failure. The failure mileage was 5,000. The vin was not available. |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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My experience has been the navigation system / and touch screen system. I was driving through a town and 911 was activated randomly, also random calls were made to nearby gas stations and restraints while I was driving. It was like it was haunted. the dealership replaced the touch screen and its been fine since but…. what a pain in the butt…
I have a 2020 Ford Ranger all worked well seem to be a good truck but at around 45 K all heck broke loose regarding the transmission and all of the issues that people have complained about started to happen. I have taken it to the dealer in Norfolk Virginia since I am stationed here Navy and they have no answers other than that is normal. Normal I said no way ,! So they tell me that all of them do the same thing so I held their feet to the fire and requested that they we test drive another 2020 Ranger so that I can verify that in fact it’s true what they are telling me. Guess what ? It turned out that I called their bluff no such problems or issues with shifting and transmission problems on this Ranger. At this point they do not have any answers for me. Unfortunately the reality is that they attempted ion 2 occasions to resolve the issue and now they have reached an impasse. They expect me to accept this vehicle as is with the problem not resolved being that it is under warranty. I need help. My back is up against the wall because I have to leave for 1 Month for training at another base in Florida. Currently they have me in a rental vehicle. But I refuse to accept anything less than a resolution on my Ranger.
No legal concerns what so ever. I just wanted to mention the bad comments about the 2020 Ford Ranger. Why is it they make it seem as though every Ford Ranger has problems. I’ve had mine now for almost 25,000 miles and the vehicle has performed flawlessly. No engine or transmission issues, no problems with the ride. I always get compliments on what a nice looking vehicle it is. AND, it get’s 30 mpg on the highway. No issues with any components, options, everything works the way it should – like – lane keeping feature, Co-Pilot 360, Ford Snych 3, Adaptive Cruise Control… power everything, and EVERYTHING works great !!! I take it in for service ever 5000 miles as recommended. My dealer takes care of me, and it’s the 2nd vehicle I’ve purchased from them in the last 3 years. I would give a 5 star rating to all the Fords I’ve had over the years. And I’ve driven some of my vehicles extremely hard, and absolutely NOTHING has ever happened to any of them Mechanically. Ford is the nr. 1 product if you want reliability. None of the 5 Ford vehicles I’ve purchased sine 2003 up to 2020 have EVER had any mechanical failures or breakdowns what so ever !!!! I’ve had 4 Mustangs and now 1 pick up truck the 2020 Ranger XLT Sport.