2023 Chevrolet Silverado 1500 Problems and Top Complaints – Is Your Car A Lemon?

Brake and engine issues are among the main causes of complaints received by the NHTSA from vehicle owners

Updated on Author: Sergei Lemberg

Lighter duty than the other Chevrolet Silverado trucks, the Silverado 1500 can be used for everyday driving as well as hauling and towing. Owners say it’s a good looking truck, but there are problems many of them didn’t expect. Malfunctions and failures some owners have reported relate to various vital components including the engine, powertrain, and brakes.

Click on other model years to view more problems:  2019   2020   2021   2022

Most Common Problems

The most common complaints to the National Highway Traffic Administration (NHTSA) about the 2023 Chevrolet Silverado 1500 relate to the brakes and consequently the vehicle speed control of the truck. There are also engine and powertrain problems, and issues with forward collision avoidance, the electrical system, and equipment, in the form of faulty radios.

Additionally, there is a recall for 2022-2023 Chevrolet 1500 vehicles along with certain Buick, Cadillac and GMC vehicles. The problem is that the daylight running lights (DRLs) don’t deactivate as they are supposed to. This can result in a glare that reduces visibility for drivers and increases the risk of a crash. The remedy is for dealerships to update the body control module software, which they will do free of charge. The recall states that it can be done via an over-the-air update.

2023 Chevrolet Silverado 1500 Complaint Summary

Complaint CategoryNumber of Complaints
Electrical System
12
12
Power Train
9
9
Unknown Or Other
7
7
Engine
6
6
Service Brakes
5
5
Vehicle Speed Control
5
5
Forward Collision Avoidance: Automatic Emergency Braking
3
3
Fuel/propulsion System
3
3
Exterior Lighting
2
2
Forward Collision Avoidance: Warnings
2
2

Problems with the Brakes

No vehicle is safe without proper functioning brakes, especially a truck however small. So, owners with brake problems have every right to be concerned. It becomes a critical issue when dealers aren’t able to fix the problem. This is what happened to an owner from Oklahoma.

In a complaint dated February 16, 2023, the owner of a 2023 Silverado 1500 stated that the truck “does not brake when any object enters the safety brake zone.” This leads the driver to lose safe distance while driving. But there is no resolution, because, according to the complaint, the dealer is unable to fix the problem.

And this isn’t the only person who has discovered that dealerships aren’t able to fix problems.

On February 12, 2023, another owner experienced the dash of his 2023 Silverado 1500 lighting up “like a Christmas tree.” Additionally, the trailer brakes failed when he went faster than 43 mph. The check engine light was on together with multiple other lights. At the time of the complaint, the truck was still at the dealership, “and General Motors (GM) doesn’t have a fix for (the) issue.”

It appears that the dealership did identify at least part of the problem, because the owner discovered that the part needed to fix the problem was on national backorder. He isn’t happy though, because not even having made his first payment, the truck was already in the shop and “not safe to drive due to this issue.”

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Engine Problems

Without a functioning engine no vehicle is any good. If the automaker pays to repair the problem, that’s great. But if the parts aren’t available for repair, the problem is exacerbated. Even though GM is going to pay for repairs, there are problems. And it’s telling that the parts needed to fix the problem weren’t available due to so many vehicles needing the parts.

Of course, this doesn’t mean that only 2023 Chevrolet Silverado 1500 vehicles need the parts. Problems are commonly found across a wide range of GM vehicles, as the recall mentioned above shows.

According to the engine-related NHTSA complaint, the positive crankcase ventilation (PCV) system “plugs up in below-zero weather (were) causing the main rear engine seal to blow and leak.” A day before the seal started leaking, the owner heard “a loud pop.” The complaint states that it “sounded like an object hit under the truck.” He spotted oil drops the next day, and the dealership found the leak.

His concern is that if he had driven the Silverado 1500 “for a prolonged time, the leak could have poured most of the oil out of the blown seal and ruined the engine. There were no warning signs. The oil pressure seemed unstable the immediate days afterwards before being looked at. It was going down and coming back up after warming. The oil began leaking faster and in larger amounts as (the) weather warmed above freezing.”

At the time of the complaint, the owner was waiting for GM to “manufacture the seal as it’s been back-ordered due to so many engines needing this part.”  The owner states that GM would be paying for repairs, but that he was told the wait for parts would be about 2 months.

Problems with the Powertrain

The owner of a 2023 Silverado 1500 with 1,000 miles on the clock states had powertrain issues. The complaint states that  “while driving at various speeds, the vehicle hesitated and was jerking when shifting between the first and second gear. No warning lights were illuminated.”

The local dealer diagnosed that the transmission control module (TCM) needed to be reset, and the vehicle was repaired. However, the failure recurred while the owner was driving into his driveway, with the vehicle lunging forward. Surprisingly, a dealer was unable to duplicate the failure.

The owner refused to take the vehicle home until the dealer could provide a remedy and repair for the failure.

What Should You Do If Your 2023 Chevy Silverado 1500 is a Lemon?

Have you had major problems with your 2023 Chevrolet Silverado 1500? If so, do you think you may have bought a lemon?

Do you know that every year automakers buy-back, replace, or trade-in lemon vehicles? Also, do you realize that the law says that the automaker, in this case GM, must pay the legal fees for lemon law cases?

We have negotiated many settlements on behalf of our clients who have discovered they bought lemons. All you have to do is call our Helpline or fill out a contact form. We will assess your problem free of charge and get back to you.

Sergei Lemberg

About the Author:

Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."

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2 COMMENTS
  • Mr.D

    I bought a 2023 Chevy Silverado 1500 Z71 Custom Trailboss on March 4th 2023. I currently have 9,250 miles on it. I complained to the dealership that it had a hard shift from 1-2 and from 2-1 when driving at slow speeds. They informed me that it was a “breaking in phase” and I shouldn’t worry about it. It has gotten worse and I took it in. I informed the service advisor that it was the transmission. The service advisor told me that it’s not the transmission. Also there was a knocking on the left side under the driver side wheel well. The dealership had my vehicle from January 22, 2024 till February 15th 2024. I looked at the repair sheet and it indicated they replaced all the pistons in the transmission due to metal shavings on the magnetic in the transmission. Also there were cut pistons on 1-2 and 7-8. When I got my truck back the truck did not have a hard shift but still made the knocking noise. Also when I shift it from park to drive or drive to park it makes a loud click and sounds like the transmission is falling out. Now it’s worse then it was before. I took it back on February 20th and it is still in the shop and no one will call me back. On the repair sheet it indicates that when they worked on the transmission they didn’t fix the knocking noise because the work on the transmission fixed the noise. Nope, just being lazy.

  • Doru P

    Bought a 2023 Chevy Silverado in June 2023. The car has issues with the power train or transmission I believe. When switching to 4 wheel drive, the driving experience is a mess. The wheels would lock themselves up and the car would get stuck until the steering wheel would be straightened back up. This happens when making sharp turns. Then it starts smelling like burned plastic or grease inside the car and a vhooming noice comes out from under the vehicle when making these sharp turn while the car is in 4wd setting. The dealer says it is normal and they tried to convince me that’s the way it is but I can’t buy that. I had 4wd cars before and they didn’t act like this.
    I will take the car to be checked under warranty at the local Chevy dealer in a couple of days. I would be interested to know if this would be something your office would want to look into…

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