2020 Dodge Caravan Problems and Top Complaints – Is Your Car A Lemon?

Wheels and suspension issues among the top complaints received by the NHTSA from vehicle owners

By Brian Jones | Updated on

By Brian Jones | Updated on

Minivans have lost some of their popularity over the past few years, but the 2019 Dodge Grand Caravan still seems to be a popular option. The automaker claims that “high energy is expected” with this model, but owners disagree. Instead, many drivers are met with defective powertrains, poorly-made seats and dangerous service brakes.

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NHTSA Complaints for the 2020 Dodge Caravan

Complaint CategoryNumber of Complaints
Air Bags
Electrical System

Problems with the Suspension

A smooth ride is essential for anyone looking to take a drive, especially when children are involved. However, this isn’t what is found with the Caravan models.

One Edmunds review states, “We have these at work to haul crews. They are the roughest riding vehicle. No rear suspension to speak of. You feel every little bump. My 3/4 truck rides smoother than these vans.”

There are no communications available from the manufacturer. It’s as if FCA is hoping to avoid any written acknowledgment that there are faults with this minivan. Otherwise, the company could be held liable, which is what it is currently facing with other issues. While waiting for the automaker to make changes, owners are experiencing a slight thrill ride behind the wheel of this Dodge model.

Problems with the Wheels

Vehicles ride on the tires, so it’s important to look at the entire system to make sure it is working correctly.

Dodge Problems discusses some serious issues with the fifth-generation minivan. “Fiat-Chrysler made a mistake by using aluminum valve stems in some of their early tire pressure monitoring systems (TPMS), like the one found in the Dodge Journey. The aluminum stem and metal cap are highly susceptible to corrosion from salt and other contaminants.”

It’s unclear yet if the problem has been resolved for the 2020 model year, but it’s unlikely. If this corrosion occurs, owners are facing metallic valve caps that can seize on the stems and destroy the sensors when removal is attempted. The fault can also trigger the TPMS warning light because the advanced technology can no longer read the pressures. If the stems are excessively corroded, it’s possible for them to crack and release all of the air from the tire quickly. Imagine what will happen if this occurs while driving. What’s even scarier is that Dodge was found liable for this defect and the trouble it caused. This isn’t the type of company anyone wants producing family-friendly vehicles. Owners looking to head out on the “long haul” might consider choosing another automaker to partner with.

Your Lemon Law Legal Rights

Think you have a lemon? Sit back and let the experts work out your lemon case at no cost to you. The law makes Dodge pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.

Complaint Data

CategoryElectrical System, Latches/locks/linkages
DateMay 02, 2022
The contact owns a 2020 dodge caravan. The contact stated that after securing her infant child inside the vehicle, his wife started the vehicle and then exited the vehicle. After closing the door, it was discovered that all the doors had erroneously locked causing the child to become trapped inside the vehicle until her husband was able to open the door using a second key fob. The cause of the failure was not yet determined. Prior to the failure, the contact indicated that the key fob auto start feature had malfunctioned and failed to start the vehicle. The local dealer was notified of the failure. The manufacturer was not yet contacted. The vin was not available. The approximate failure mileage was 13,000.
CategoryAir Bags
DateApr 28, 2021
Tl* the contact rented a 2020 dodge grand caravan. The contact stated that while another person was driving the vehicle at 45 mph, he attempted to pass another vehicle but collided with another vehicle in front of him. The contact stated that the air bags did not deploy upon impact. Both the driver and contact were transported to the hospital via an ambulance. The contact was treated for a broken nose and a major bruise to her left thigh. The driver was treated for three broken ribs on his right side, bruises to the left side of his head, and a broken left arm. A police report was filed at the scene. The vehicle was towed to an independent mechanic where the whereabouts of the vehicle remained unknown. The rental company stated that a claim had been filed with the manufacturer. The failure mileage was approximately 19,000.
CategoryAir Bags
DateMay 14, 2020
Tl* the contact stated he rented a 2020 dodge caravan. The contact stated that while driving approximately 45 mph, a deer ran in front of the vehicle causing the contact to crash into the deer. The air bags failed to deploy. There were no injuries. A police report was filed. The vehicle was not towed or taken to the dealer for diagnosis. The vehicle was returned to avis car rental (6405 us 49, hattiesburg, ms 39401 phone: (601) 264-2488). The manufacturer was not made aware of the failure. The approximate failure mileage was 2,800. The vin was not available.

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Brian Jones

About the Author:

Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

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