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When customers look to own a new vehicle, they often gravitate toward the 2021 Honda HR-V. After all, it has great looks and Honda boasts about the latest lineup. In fact, the company’s tagline is “Discover just how tough Honda can be.” Well, it would be a good thing if this Honda is tough, with tough skin, because the internet is blowing up with complaints about this crossover, ranging from the way the structure was built to the complicated electrical system.
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NHTSA Complaints for the 2021 Honda HR-V
| Complaint Category | Number of Complaints |
|---|---|
| Service Brakes | |
| Air Bags | |
| Engine | |
| Unknown Or Other | |
| Vehicle Speed Control | |
| Electrical System:ignition | |
| Forward Collision Avoidance: Automatic Emergency Braking | |
| Forward Collision Avoidance: Warnings | |
| Fuel/propulsion System | |
| Power Train |
Problems with the Structure
Starting off with how the HR-V is built, it’s clear that the older standards that Honda had no longer apply. The company has fallen on its face recently with providing an economical and reliable vehicle.
Just read this Cars.com review. “I expected less road noise with this vehicle. I even got the undercoat which was supposed to help, but it really didn’t. I was hoping for a quieter ride than my last Honda.”
That’s right! The owner even paid for additional equipment in hopes that it would reduce road noise. Why should an owner even have to worry about such things on a new vehicle? It seems ridiculous that Honda not only put this on the customer but didn’t follow through even when the actual equipment was added. There’s still road noise and no service bulletins or factory communication about how to resolve the issue. Guess they are just acting “tough.”
Problems with the Electrical System
There’s a lot of electronics in today’s vehicles, but the majority of automakers ensure that everything is laid out easily and works seamlessly. Such is not the case with the Honda HR-V.
In fact, here’s one KBB complaint. “Wish you could customize/personalize the displays more. Some of the tech features could be simplified.”
Again, there are no communications from the manufacturer, so no one knows what is really going on behind the scenes. Call it tough love, but it appears that Honda doesn’t care about its customers anymore or about building a solid vehicle.
Your Lemon Law Legal Rights
Think you have a lemon? Sit back and let the experts work out your lemon case at no cost to you. The law makes Honda pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.
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Does this ring a bell? Have you had a bad experience too? Sound off and share your experience with other visitors in the comment box below.
About the Author:
Brian Jones spent more than 30 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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