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When customers are in the market for an electric car, they often look at the 2019 Tesla Model 3. After all, this vehicle is designed to “go anywhere,” according to the manufacturer. However, many owners are having trouble taking it anywhere but for service. It seems to suffer from a faulty electrical system, defective steering system, malfunctioning powertrain and dangerous vehicle speed control.
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NHTSA Complaints for the 2019 Tesla Model 3
| Complaint Category | Number of Complaints |
|---|---|
| Forward Collision Avoidance: Adaptive Cruise Control | |
| Vehicle Speed Control | |
| Lane Departure: Assist | |
| Forward Collision Avoidance: Automatic Emergency Braking | |
| Unknown Or Other | |
| Electrical System | |
| Suspension | |
| Service Brakes | |
| Steering | |
| Visibility/wiper |
Problems with the Electrical System
When it comes to a solid electrical system, nothing should be superior over the EV. However, this is the technology that literally powers the car. Yet, the Model 3 is struggling to get this system right.
Take a look at this Edmunds review. “Operationally, the windows have to slightly open in order for the door to be available. Windows don’t work, you will not be able to get out the car. I hope this never happens to anyone in an accident, where the windows no longer are accessible, yet the passengers have to leave quickly.”
This situation could be quite dangerous, especially if an accident occurs. However, it’s not the only electrical system problem that Tesla has talked about. Service Bulletin #SB-20-16-003 points out how the high-voltage batteries don’t have the right number of bolts on the DC link busbars, making it difficult to charge the battery or power the vehicle correctly. Considering this is something that any electric vehicle should already have worked out, it is shocking to see Tesla fail in such a prominent way. Even the cheapest gas-powered cars have more functional electrical systems, thereby proving that Tesla can’t even compete in the non-electric market.
Problems with the Suspension
For the price paid for a Tesla, one would expect a smooth ride, but that’s not what is being reported.
Here’s one Edmunds review to note. “The car is very low to the ground and the ride, while very tight, is very harsh. This is not luxury car ride experience. It feels more like a sports car than a luxury cruiser. Great if you like it, but it can be annoying on bumpy roads or snow and ice and honestly can wear on you day after day if you like a smoother ride. Adjustable suspension would be a good improvement.”
Again, there are serious concerns about the Model 3, some of which could be dangerous. Service Bulletin #SB-20-31-002 states that the LH and RH rear damper top mount bolts might not have been fastened correctly, which could lead to noise, vibration and a harsh ride. If this ride becomes too harsh, it is also possible for the operator to lose control over the EV. While the Model 3 is aiming to “go anywhere,” no one wants to see it accidentally jump off of a cliff.
Problems with the Vehicle Speed Control
It’s imperative that any vehicle remains under control at all times. Otherwise, an accident could be imminent.
Again, here’s one more Edmunds review discussing the issue. “Driving, I found the acceleration rate caps out when above 50 miles per hour. Yes it takes off quickly, from a dead start, but when you need speed at the upper levels, the car loses the same jump.”
The vehicle speed control is just one advanced system on the Tesla model. There are other problems with some advanced equipment worth noting. Service Bulletin #SB-20-12-002 discusses how vehicle condensation can build up on the B-pillar, which obstructs the camera. When this occurs, Autopilot features might become inaccessible. Features such as Auto Lane Change, Lane Departure Warning and Blind Spot Detection are essential to remaining safe on the road, but they are playing hide-and-go-seek with the Tesla Model 3.
Problems with the Transmission
While the powertrain in the electric Model 3 is different from a gas engine, it still needs to be reliable and dependable. Yet, that’s not what’s found with this vehicle.
One NHTSA complaint states, “The contact owns a 2019 Tesla Model 3. The contact stated that while her spouse was attempting to park the vehicle, the vehicle accelerated out of control and crashed through a wooden fence, knocked it down, and crashed into a neighbor’s wall. The air bag did not deploy. There was no warning. There was no injury. A police report was filed. The contact called a Tesla roadside service whom advised the contact to have the vehicle towed to [repair shop], a Tesla approved body shop, where the insurance company approved the body damage repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,677.”
While Tesla has been happy to discuss previous issues, this topic hasn’t been mentioned in the communications, yet it is the same for many other owners. Apparently, the Tesla Model 3 is so anxious to “go anywhere” that it’s willing to take off all on its own, with or without operator input.
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Complaint Data
| Category | Electrical System, Visibility/wiper |
| Date | Mar 19, 2023 |
| State | FL |
| Description | The rear view camera of my car it's failing intermittently some days work some days don't. So I found that there is a recall related to this specific issue. Nhtsa recall number 21v-00d then I scheduled a service with tesla indicating that I'm sending the car for them to honor the recall. They accepted and scheduled the service appointment through the app at |
| Category | Power Train |
| Date | Mar 15, 2023 |
| State | CA |
| Description | The contact owns a 2019 tesla model 3. The contact stated while driving 45 mph, the vehicle lost motive power. The contact stated that the message “vehicle hold disabled†and vehicle shutting down and pull over safely. The contact was able to pull on the side of road. The vehicle was towed to the dealer. The vehicle was not diagnosed. The manufacturer was contacted, and the manufacturer had the vehicle towed to the dealer. The failure mileage was 34,148. |
| Category | Seat Belts |
| Date | Mar 14, 2023 |
| State | VA |
| Description | My vehicle is giving me a warning saying "front left safety restraint fault - service is required". This is a 2018 tesla model 3 that tesla says is a repair and not a recall. But if my seatbelts don't work, this seems like it should be a safety recall. |
| Category | Unknown Or Other |
| Date | Mar 08, 2023 |
| State | CA |
| Description | Car in park in busy parking lot. Car reset itself to factory settings, profiles gone, everything at factory default. Put car in reverse, rear-view cameras pop on as expected, but as I'm in motion in reverse the cameras freeze and a dialog box pops up with details on "what's new in v11", preventing rear visibility. |
| Category | Wheels |
| Date | Mar 07, 2023 |
| State | AZ |
| Description | link - lateral - lower - front - lh (remove & replace) lower lateral link -front(1044341-00-d) |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Vehicle Speed Control |
| Date | Mar 06, 2023 |
| State | NM |
| Description | The car on multiple occasions while driving on the highway with either the cruise control or autopilot engaged, drastically brakes and slows down for no reason. These slowdowns are drastic and have occurred when there are no other cars or conditions to cause the response. The braking is so dramatic that it is unlikely that I could have intervened in time to prevent a trailing vehicle from potentially rear ending my car. The speed change was so drastic that a trailing driver also may not have been able to react in time. This is a serious issue that must be corrected without delay. This typically issue occurs within 15 minutes of engaging the cruise control or autopilot and has happened multiple times. The date below is the most recent occurrence. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 05, 2023 |
| State | OK |
| Description | My car restarted itself and wiped out the entirety of my saved settings. I'm very upset because I had to set up everything all over again. Additionally, the full self driving brakes randomly while driving and causing my body to slam and pushed back from the seat belt. The autopilot feature also failed to recognize yellow lights where it will cross it, which had to be disengaged by the driver in order to avoid accident. The fsd also failed to recognize merging lane when merging onto the freeway. |
| Category | Back Over Prevention, Visibility |
| Date | Mar 01, 2023 |
| State | TX |
| Description | The contact owns a 2019 tesla model 3. The contact received notification of nhtsa campaign number 21v00d000 (back over prevention) and 22v702000 (visibility) however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the backup camera was inoperable nearly caused the vehicle to strike a pedestrian. The failure mileage was 48,000. Parts distribution disconnect. |
| Category | Structure:body, Suspension, Unknown Or Other |
| Date | Feb 28, 2023 |
| State | TX |
| Description | I was driving using beta full self driving feature, and the vehicle was involved in a collision |
| Category | Suspension |
| Date | Feb 23, 2023 |
| State | CA |
| Description | The front control arm fails just 58k mile mark this known issue on car. Multiple time brought to there attention no action was taken |
| Category | Electrical System |
| Date | Feb 19, 2023 |
| State | NC |
| Description | The ptc heater fails on a lot of the older cars leaving them stranded. The % of cars effected is alarming. This should be recalled to prevent people from being stranded in the cold. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Vehicle Speed Control |
| Date | Feb 19, 2023 |
| State | VA |
| Description | On feb. 18, 2023 when the tesla model 3 was being driven on I-66e in a regular lane (55mph speed limit) parallel to an I-66 express lane (posted limit of 70 mph) going in the same direction, the car display showed the higher posted speed limit of the express lane. As a result, in assisted cruise control mode, the car would speed up more than 15 mph faster than the permitted speed for the non-express lane. Using assisted cruise control in such a circumstance is a serious hazard, but it has been observed many times on different highways since the vehicle was purchased in 2019. The problem puts the occupants of the car and other vehicles on the road at risk. The problem was initially experienced on I-395 and reported to tesla in 2019 soon after purchase, but no action or follow-up was made. Recently, the problem has been consistently detected multiple times in similar circumstances. |
| Category | Electrical System, Vehicle Speed Control |
| Date | Feb 18, 2023 |
| State | CA |
| Description | I am writing to report a serious issue that occurred while my wife and two of my children were driving my tesla model 3 with vin number [xxx] on highway 99 north on february 14, 2023, at approximately 6pm. While driving on the highway, the model 3 suddenly shut down and died. The vehicle completely lost power and they were unable to restart it. Despite trying all the resets given by tesla roadside assistance, the car would not move. Even the tesla team wasn't able to move the car and it was california highway patrol who moved it to a safer location. My wife and children were extremely frightened by this incident, which was an incredibly dangerous situation as they were driving on a busy highway, and they were lucky that no accidents occurred as a result. I wanted to update you that the tesla team in stockton, ca is now handling this issue and they have informed me that the battery fuse blew. However, this incident has left me with grave concerns regarding the safety of my tesla model 3 for myself and my children. I believe that the car has become extremely unsafe to drive, and I am very worried that a similar situation could happen again. I must also note that this incident has created a panic within me, that even if and when the issue is resolved, every time I drive my model 3, I will have a flashback of the incident and the fear that it might happen again. I believe this is a very serious issue that needs to be addressed. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Feb 16, 2023 |
| State | ID |
| Description | I have six recorded incidents over three different trips where I was traveling at highway speeds on I-84. While utilizing cruise control, weather was clear and roads were dry with no vehicles in front of, behind or to the side of me. The vehicle slammed on it's brakes unexpectedly and for no apparent reason. 5 out of the 6 times, it stopped so fast, nearly coming to a complete stop that it caused the vehicle to swerve almost out of control. Luckily there were no vehicles close behind me, otherwise I would have certainly been rear ended and possibly even killed at the speeds we were traveling. I have spoken to tesla and they admit it is a known problem, but they don't have an immediate fix. The recommend not using cruise control in their vehicles. I think they should buy the vehicles back if you cannot use something as basic as cruise control. This problem is wide spread and extremely dangerous if not deadly under certain conditions. The date below is the 2nd to last time it happened. Last time was on 2/13/23. There were 4 similar incidents prior to 2/12/23 |
| Category | Unknown Or Other |
| Date | Feb 16, 2023 |
| State | NY |
| Description | A couple things that concern me. One- my vehicle is showing an open recall since I purchased it. I reached out to tesla and they advised it most like has been addressed by the software updates. I would prefer a more direct answer versus stating it “most likely†has been addressed. Two- my model 3 was advertised on tesla's website with a range of 310. I get an equivalent of 120 miles of range. This is less than half. I have reached out to tesla within days of purchasing the car and was told they completed an over the air diagnosis and nothing is wrong with my battery. They advised the cold weather can play a major role. Which I totally understand, however I can't imagine losing over 50% of range. This has also not been completely addressed. |
| Category | Service Brakes |
| Date | Feb 09, 2023 |
| State | OH |
| Description | I've been experiencing "phantom braking" where the car will decrease it's speed, sometimes up to 50% while it's in self-driving mode. |
| Category | Electrical System:adas:autonomous/self Driving, Forward Collision Avoidance |
| Date | Feb 08, 2023 |
| State | NM |
| Description | The contact owns a 2019 tesla model 3. The contact stated that on several occasions while driving the cruise control or auto pilot activated, the vehicle experienced phantom braking with a beeping sound coming from the vehicle with a manual control warning message appearing on the infotainment screen. Neither the service center nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 28,000. |
| Category | Vehicle Speed Control:accelerator Pedal |
| Date | Jan 31, 2023 |
| State | CA |
| Description | The contact owns a 2019 tesla model 3. The contact stated while driving at 3 mph and slowing the vehicle into his residence driveway, as he took his foot off the accelerator the vehicle accelerated at a high rate of speed forward. The vehicle crashed into the residence and entered the house. The contact stated he did not notice any warning lights. The contact was rendered unconscious and was transported by ambulance to an er. The contact stated that the air bags did not deploy. The contact had sustained a broken back and had fractured his sternum. The vehicle was towed to an impound lot and had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jan 30, 2023 |
| State | OR |
| Description | I was utilizing tesla's self-driving feature and while traveling at about 75mph, the vehicle slammed on the braked on three different occasions for no reason. Fortunately, on all occasions, no vehicles were anywhere near me. There were no warning signs and this is the first occurrence. I have not utilized cruise control or the self-driving function, since. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Jan 25, 2023 |
| State | NC |
| Description | Tesla knowingly disabled the hardware sensor suite in a recent update of the software in their push toward "tesla vision". Unfortunately the disabling of the hardware sensor suite has made the car more dangerous to drive in certain conditions such as dark roads and inclement weather where the camera cannot detect a danger situation in advance the way it could with a hardware sensor suite. The disabling of this sensor is costing me 00 in damage due to tesla vision not seeing a large, dead deer in the middle of the highway causing me to drive over it and damage critical components. Tesla's decision to use a plastic shield instead of a metal shield to protect the components lead to the piercing of the battery coolant line and damage to other components. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Jan 18, 2023 |
| State | MO |
| Description | Since disabling the radar, the car very frequently brake checks on the highway when there are no cars in front of it, due to the reflection off the surface of highways that are very flat. This happens at least every hour or 2 when driving. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Jan 18, 2023 |
| State | CA |
| Description | Vehicle came to abrupt stop so hard the seatbelt locked and my head hit the seat rest once fully stopped in highway traffic. I was traveling in the middle lane of a 3 lane highway at night, with clear skies, and dry road. There nearest car ahead of me was about 40 feet, and I was traveling with the flow of traffic at around 20 mph. “autopilot†was enabled and set to 35mph. I believe the adas camera system of my vehicle momentarily determined a nearby car in the left or right lane had suddenly moved into my lane when in reality none had crossed the white line and the road ahead was clear. |
| Category | Electrical System, Forward Collision Avoidance |
| Date | Jan 17, 2023 |
| State | CA |
| Description | The contact owns a 2019 tesla model 3. The contact stated while driving at high speeds with the auto pilot feature activated, the vehicle experienced intermittent phantom braking. The contact stated that no warning light appeared on the instrument panel prior to the failure. The contact attempted to notify the service center of the failure but was informed that he could only report the failure soon after the failure. The service center offered no further assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Unknown Or Other, Vehicle Speed Control |
| Date | Jan 16, 2023 |
| State | CA |
| Description | This morning, I was driving using fsd beta and the car swerved and veered almost directly into the curb, head-on. I was able to capture the data using the car's built-in dashcam and saved it, though I can't upload it to this site. I was able to slam on the brakes at the last minute and luckily no one else was around as it could have easily injured someone else and/or damaged my vehicle. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control |
| Date | Jan 10, 2023 |
| State | CA |
| Description | The car has repeatedly slammed on the brakes while using tesla's full self-driving functionality and made the car unusable at times. I've gotten into many near accidents, with the most recent happening on 1/8/23 where the vehicle slammed on the brakes on the freeway in front of a big rig, almost causing it to rear end me while me, my wife and two children were in the car. At the same time, the vehicle has also almost hit pedestrians while using the fsd beta, which I managed to avoid on 1/8/23 because I was paying attention. Had I not, I'm sure we would've struck a pedestrian walking across the street. |
| Category | Seat Belts, Seats |
| Date | Jan 09, 2023 |
| State | DE |
| Description | The contact owns a 2019 tesla model 3. The contact stated that while starting the vehicle, the front passenger restraint system fault message was displayed. The dealer was made aware of the failure and informed the contact that the front passenger's side seat needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000. |
| Category | Back Over Prevention, Electrical System, Visibility |
| Date | Dec 28, 2022 |
| State | CA |
| Description | The contact owns a 2019 tesla model 3. The contact received notification of nhtsa campaign number: 21v00d000 (electrical system, visibility, back over prevention) however, the part to do the recall repair was unavailable. The contact stated that the vehicle had experienced intermittent loss of the back-up camera. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 14,419. Parts distribution disconnect. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Dec 26, 2022 |
| State | CA |
| Description | My handicap son, devdutt srivastava, on cushing parkway and fremont boulevard. Fremont, ca, on us october 24 evening with no auto pilot or fusd engaged. At threshold the light had turned orange and my son proceeded with same pace as usual, without accelerating. A cross car with an autistic kid, most likely as my son is a special ed masters and trained to spot one, rammed into the tesla 3 which was fully wrecked. The auto collision emergency detection and braking should have worked as it was stop and go traffic at peak evening hours between 3:50 and 4:30 pm. I have seen toyota prius auto collison braking work. Someone needs to stop elon musk and tesla charging premium on false promises and taking toll on lives of innocent people trusting their marketing false propoganda and constant spinning on auto pilot and fud with new additional confusion creating packages and options and moving features too and fro. This complicates the software and causes more bugs. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Dec 24, 2022 |
| State | CA |
| Description | 12/24 between 7:54am and 8:55am driving on the 10 west from arizona to california while on auto drive within one hour experienced 4 times the car engaged the brake while traveling 80 mph on the highway. All 4 times there was nothing in front or side of the vehicle. The vehicle did not alarm a sensor that something was in the way. Fortunately we reacted quickly and continued with the accelerator so we didn't stop abruptly on the highway. 2 out of the 4 times it was a very hard brake the other two times it was hard but not nearly as forceful. Again nothing in the road, sun behind us, no indicators of obstructed cameras. We haven't been on a long trip with the car in a long time, however my son drove from orange county , ca to los angeles one evening about 6 weeks ago and he said the same thing occurred 3 times while on the trip and on the highway. I did google the situation and it sounds like I am not the only one who has experienced the phantom braking situation. We have disengaged the auto drive and auto pilot the remainder of the trip. |
| Category | Forward Collision Avoidance, Forward Collision Avoidance: Adaptive Cruise Control |
| Date | Dec 21, 2022 |
| State | OR |
| Description | The contact owns a 2019 tesla modal 3. The contact stated while driving approximately 65 mph with the autopilot activated, the cruise control suddenly deactivated and the braking system erroneously activated causing the vehicle to abruptly decelerate. The contact immediately depressed the accelerator pedal to avoid being rear-ended by a second vehicle. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 25,291. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Unknown Or Other |
| Date | Dec 21, 2022 |
| State | AL |
| Description | Full self driving (fsd) 10. 69. 3. 1 disconnect events lock out driver after five 'strikes.' this makes it impossible to diagnose repeatable faults until a future version unlocks fsd. My testing suggests there are problems with controlled intersections making a left turn. However, the lockout prevents documenting the problem(s). Locking out the software also makes it impossible for nhtsa, iihs, and even the national transportation safety board to identify and document failures with fsd. It also impacts car reviewers as well as this owner. |
| Category | Lane Departure |
| Date | Dec 21, 2022 |
| State | GA |
| Description | The contact owns a 2019 tesla model 3. The contact stated that while his partner was driving at approximately 60 mph in inclement weather, the lane departure feature malfunctioned, causing the vehicle to hydroplane and crash into the median. No air bags were deployed. The contact's partner sustained a sore neck and back; however, medical attention was not received. A police report was filed. The vehicle was towed to the contact's residence and was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control |
| Date | Dec 17, 2022 |
| State | CA |
| Description | Phantom braking is occurring regularly on a road trip from ca to la. It has happened on clear roads with sunny conditions and no obstructions as well as in shadowy or dark conditions. It only occurs with cruise control on. |
| Category | Air Bags, Seat Belts, Vehicle Speed Control |
| Date | Dec 16, 2022 |
| State | AZ |
| Description | I started to having "faulty restrain system fault" around 49k miles on tesla model 3. Error pop up "service needed". Consult tesla for repair. First they ask for 4 for repair harness wires attach for driver front seat. Upon checking warranty on tesla. Com, it provides 60000 miles and 5 years warranty for restrain system coverage so tesla agrees to fix error for " Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
| Category | Exterior Lighting |
| Date | Dec 16, 2022 |
| State | CA |
| Description | Poor led headlight/headlight seal caused severe condensation (water dripping) inside headlight housing, which led to the headlight and turn signal to not function. No warning/notification received from the car. The car is 3 years old, past 50,000-mile warranty. Headlight inspected by tesla service center and had to be replaced at owner's expense due to out of warranty. Condition led to poor visibility and danger/risk to other drivers/pedestrians on the road especially at night. Attempting to obtain old headlight from service center, but have pictures on hand. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Service Brakes, Unknown Or Other |
| Date | Dec 01, 2022 |
| State | NV |
| Description | Two lane highway I was in the left lane with the cruise control on not full self driving. In the right lane was a semi which I came up along side off on the left , I was driving 70mph. (speed limit) the car suddenly hard braked on it's own. The car behind me had to brake to avoid an accident and went into the dirt. After that on this same drive, there were at least 6 more instances of phantom braking when traveling over a “wash bridge “ going under a highway sign, driving along side another semi and once without anyone near and an open road. This also happened 3 months ago and when I reported it to tesla they said when I received the full self driving down load which I got the next day, the problem should be corrected. I also reported the previous problem to you, the case # 11488958. |
| Category | Back Over Prevention, Electrical System, Visibility |
| Date | Nov 30, 2022 |
| State | CA |
| Description | The contact owns a 2019 tesla model 3. The contact received notification of nhtsa campaign numbers: 21v00d000 (electrical system, visibility, back over prevention) and 22v702000 (visibility) however, the parts to do the recall repair were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Lane Departure: Assist, Lane Departure: Blind Spot Detection, Lane Departure: Warning |
| Date | Nov 29, 2022 |
| State | FL |
| Description | At night, both left and right side turn signal cameras (repeater cameras) become heavily obscured with glare when using turn signals. This interferes with lane keep assist, blind spot/collision warning, autopilot functions, and the ability for a driver to safely discern the presence of a vehicle in the vehicle's blind spot. In november 2022 tesla stated “it is a characteristic of the product… that has been design enhanced in newer vehicle production.†the issue is caused by 3 small holes located on the repeater camera's printed circuit board (pcb) that allow internal light from the turn signal repeater to shine through the pcb to the camera sensor side, directly obscuring most of the camer sensor. The new “design enhanced†version covers these 3 holes with tape, eliminating the problem. Tesla does not view this as a concern and does not cover this safety issue under warranty. A very large number of owners have filed complaints with tesla. Some owners had the parts replaced under “good will†while most have been charged for the replacement of the side repeaters as tesla doesn't classify this as a defect in “materials or workmanshipâ€. Despite this, tesla felt compelled to “enhance the design†by eliminating this problem. It's absurd that tesla knows about the issue and went as far as correcting it to prevent further problems, but won't issue a tsb for vehicles effected by this “characteristic†that poses a major safety concern. |
| Category | Exterior Lighting |
| Date | Nov 28, 2022 |
| State | NJ |
| Description | The high beams frequently don't work. It has to be off auto. They only work sometimes I have to pull the left stalk forward to have them on. They should over ride the system if I push the stalk forward so I can see the road. I have allot of deer in my area and I'm afraid to drive often because the system isn't working right. They want to charge me Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
| Category | Electrical System, Unknown Or Other |
| Date | Nov 26, 2022 |
| State | TX |
| Description | Battery system is malfunction with power conversion system. I notice it is only charging 32/48a. After talking to tesla, they said it is the power conversion system failure and it wouldn't be cover under the battery warranty. I know there is a lot of other tesla owner with this issue as well. Please investigate this incident to see if tesla should recall the system. Thank you. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Lane Departure: Assist |
| Date | Nov 24, 2022 |
| State | PA |
| Description | Was using autopilot feature on the vehicle on thanksgiving. Was going about 75 miles per hour when suddenly autopilot failed and the car lost control. I had to quickly regain control of the vehicle before I crashed. I took photos of the error messages and reported the incident to tesla via the tesla app. Typically autopilot fails gracefully and provides notifications. I've never seen it fail with no warning and loss of control of the vehicle. |
| Category | Air Bags |
| Date | Nov 21, 2022 |
| State | MI |
| Description | Major side impact. Vehicle struck 30-35mph perpendicular to direction of travel. Vehicle did a 180 and suffered significant damage. Side airbags did not deploy and shattered glass projectiles were flung to the head area of rear occupant, as evidenced by glass shards caught in car seat head area. |
| Category | Electrical System, Unknown Or Other |
| Date | Nov 21, 2022 |
| State | IL |
| Description | A recall was issued on dec 21, 2021 regarding a potential camera issue due to a cable wearing out. It states that a remedy is unavailable. However, it has been almost a year since this recall and I believe this is not a reasonable time frame at this point. My camera has become glitchy and sometimes shows a green screen rather than the actual camera view |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Service Brakes, Vehicle Speed Control |
| Date | Nov 18, 2022 |
| State | WA |
| Description | While freeway driving with autopilot (adaptive cruise control) engaged the car will suddenly break very hard when there is no reason to. This is super dangerous when traveling at 70 mph and someone is behind me. This is a known issue (phantom breaking) that has been a problem for years and not resolved. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Nov 17, 2022 |
| State | NM |
| Description | The contact owns a 2019 tesla model 3. The contact stated while driving 65 mph, the vehicle experienced "phantom braking". The contact stated no warning light was illuminated. The contact was able to continue driving to his destination. The contact informed the manufacturer of the failure through the tesla app and the mobile service unit was dispatched to inspect the vehicle. The vehicle was not repaired. The contact stated that recently he had experienced the failure five times within an hour and a half. The manufacturer had been informed of the failure. The failure mileage was approximately 21,100. |
| Category | Back Over Prevention, Electrical System, Visibility |
| Date | Oct 28, 2022 |
| State | PA |
| Description | The contact owns a 2019 tesla model 3. The contact received notification of nhtsa campaign number: 21v00d000 (electrical system, visibility, back over prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Oct 12, 2022 |
| State | NV |
| Description | The contact owns a 2019 tesla model 3. The contact stated while driving approximately 70 mph with adaptive cruise control mode and passing a semi-truck, the vehicle experienced phantom braking and pulled hard to the left on three occasions. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to provide a two minute time frame of the next occurrence of the failure. The failure mileage was approximately 27,019. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Oct 12, 2022 |
| State | WA |
| Description | The contact owns a 2019 tesla model 3. The contact stated that while driving at 60 mph, the vehicle experienced phantom braking while there was no other vehicles or objects around. There was no warning light illuminated. The contact depressed the accelerator pedal and was able to continue driving. The contact stated that the failure had been reoccurring increasingly while driving. The contact stated that the vehicle was not designed with self-driving mode. The manufacturer was notified of the failure but provided no assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 50,500. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Oct 07, 2022 |
| State | OR |
| Description | On a recent cross-country trip in our tesla, we experienced "phantom braking" a number of times when we had the adaptive cruise control engaged. We were not using more advanced features on any of these occasions. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Vehicle Speed Control |
| Date | Oct 06, 2022 |
| State | NV |
| Description | While the vehicle has adaptive cruise control engaged, there are times it applies braking (sometimes aggressive braking) for no reason (commonly referred to as phantom braking). It's almost as if the vehicle thinks there is an object in front of it and is applying emergency braking, however there is nothing on the road. In my experiences, it happens mostly on the highway at speeds 60-80mph. This happens on clear days, with no weather concerns. This is a severe issue that will cause accidents (if people are following closely behind me, there is a concern of them hitting me). It is scary and concerning ; this needs to be immediately addressed and corrected. |
| Category | Steering, Suspension |
| Date | Oct 01, 2022 |
| State | NC |
| Description | Front upper control arm is failing, making an awful noise and can be felt grinding inside the car while driving. Reported to tesla service and they denied the repair. It is a known issue, they need to recall all effected vehicles for repair. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Vehicle Speed Control |
| Date | Sep 30, 2022 |
| State | WA |
| Description | I was traveling approximately 70 mph in passing lane when I engaged (standard) autopilot, as I approached to pass a vehicle with another vehicle following me in the same lane as I was traveling. My vehicle (phantom) braked hard to which the wheels began to squeal slightly and the vehicle behind me had to brake hard to avoid hitting my vehicle. I almost immediately applied pressure to the accelerator pedal to avoid a complete stopping of the vehicle and to which the vehicle responded to accelerate. And I disengaged the autopilot immediately by applying an upward motion on the gear stock. |
| Category | Service Brakes, Hydraulic |
| Date | Sep 30, 2022 |
| State | NY |
| Description | The contact owns a 2019 tesla model 3. The contact stated while driving approximately 12 mph, there was a rattling and grinding noise coming from the front passenger's side tire. The contact pulled over and noticed that the front brake caliper bolts had detached and the rear brake caliper bolts appeared loosened. Additionally, there was damage to the front passenger's side tire and rim. No warning lights were illuminated. The vehicle was towed to a local dealer and the contact was made aware of nhtsa campaign number: 21v387000 (service brakes, hydraulic) however, the vin was not included in the recall. The brake caliper bolts were replaced. The manufacturer was made aware of the failure however, a case was not opened. The approximate failure mileage was 38,000. |
| Category | Suspension |
| Date | Sep 30, 2022 |
| State | TX |
| Description | Squeaking while turning left, right, and under load while braking in a straight line. Problem is upper and lower control arms. Also at time is sound like metal grinding in a circular fashion like a break pad on a rotor, or like an inner bearing going out. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Sep 25, 2022 |
| State | IA |
| Description | I experienced more than 10 incidents of “phantom braking†while on interstate highways (i90 and i29) on a round trip from solon iowa to western south dakota. ( late sep 2022). There were no apparent obstructions, nearby vehicles, or other dangers. In several incidents I was traveling at the speed limit (80 mph) and the car braked so suddenly and hard it jolted wife and terrified her. If a car or truck was behind me I would have almost certainly had a serious accident. This behavior seems to have gotten much worse in the past few months, although I have seen it occasionally over the 3 years (48000 miles) I have owned the car. I have noticed it happens most often near the crest of hills. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Sep 21, 2022 |
| State | NY |
| Description | It has happened twice already today 9/21/22 was the second time that happened I was driving in the highway and the tesla suddenly hard brake with no cars near me if this problem continues it could lead to future accidents if someone is following to close… |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Steering, Suspension |
| Date | Sep 18, 2022 |
| State | MN |
| Description | Broken control arms |
| Category | Electrical System:wiring: Rear Compartment/trunk |
| Date | Sep 16, 2022 |
| State | HI |
| Description | 2019 tesla model 3. Consumer writes in regard to trunk harness safety recall. The consumer requested information regarding when the harness may be available. |
| Category | Exterior Lighting |
| Date | Sep 15, 2022 |
| State | NV |
| Description | Tesla software update 2022. 24. 6 is an update that forces the vehicle to use tesla vision for autopilot adaptive cruise control. The driver does not have the option to disable auto high beam features and the software is not accurate enough to prevent flashing and high beaming of other drivers. This hazard has occurred at least 5 times within two days of receiving the update. A hazard is created in two different ways: - blinding approaching vehicles, including turning on high beams when approaching vehicle is in direct area of glare - flashing high beams when following other vehicles at a close distance, distracting and blinding the lead vehicle while this problem has not been verified by a dealer, auto high beams while using autopilot cannot be disabled and many other drivers are reporting similar issues in online forums. There is no warning or way to adjust the feature. This will likely lead to a collision because approaching drivers cannot see through glare. |
| Category | Unknown Or Other |
| Date | Sep 09, 2022 |
| State | CA |
| Description | Pursant to nhtsa recall 21v-00d, I received notice of recall on my tesla model 3 in a letter dated 2/15/2022. I have not received any further communication regarding a repair in the the 7 months since, which in my estimation is beyond a reasonable time to address a recall notification. I am thereby submitting a nhtsa complaint that tesla has failed to remedy this defect within a reasonable time, as outlined in the recall notice. Please advise any additional steps I may need to take to register or advance my complaint. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Vehicle Speed Control |
| Date | Aug 30, 2022 |
| State | NC |
| Description | Car is on cruise control on a two lane highway, posted speed 55 mph. It has ghost emergency stops on cruise control not auto pilot . My car doesn't have it. It renders a simple feature unusable. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Vehicle Speed Control |
| Date | Aug 30, 2022 |
| State | CA |
| Description | I have experience phantom braking on my model 3 many times when I used fsd(full self drive) on the freeway. The car just randomly slows down / decelerates abruptly even if there are no obstacles or other cars in front. This results in a serious situation when the vehicle behind may ram into you causing a fatal accident. I have always reported this issue using voice control report bug and got acknowledgement saying thanks for the feedback. But I have never heard from tesla that they have fixed or are fixing it. This issue is happening almost every time I used fsd on freeway even today (aug 30, 2022) |
| Category | Visibility/wiper |
| Date | Aug 26, 2022 |
| State | CA |
| Description | The “auto-defogger†came on when the windshield was not fogged up and started to fog up the windshield instead of de-fogging it. It remained on the rest of the day and the only way I could figure out to get my window to stop fogging up was to turn off ac entirely. If I turned it back on, it immediately started “auto-defogging†which just kept fogging up my windshield. It was a dangerous situation trying to drive while the car was fogging up it's own windshield. I contacted tesla to look into it and they would not look at it under warranty. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist |
| Date | Aug 12, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. The vehicle made a turn left and found itself in a lane that was coned off. Traffic was queuing in the adjacent lane. The vehicle edged forward into the closed lane and waited to join the lane to the right. Even though other drivers were giving way, the vehicle failed to move. The driver took manual control in order to complete the manoeuvre. There is go_pro video here - https://vimeo. Com/738880343/09033b5c2a |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist |
| Date | Aug 11, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. The vehicle approached a busy intersection to turn left. Although drivers were giving way to the vehicle, it failed to complete the turn in a timely manner. The vehicle edged forward and then rapidly made the turn at 12mph . The driver had to take over as the fsd made the turn too sharply and too close to a bollard. There is go_pro video here https://vimeo. Com/738682868/d5b572a69d |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist |
| Date | Aug 11, 2022 |
| State | CA |
| Description | my friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. The vehicle stopped short of a stop sign at a junction then slowly moved to the middle of the junction, failing to make a right turn. After manual re-routing the vehicle brakes for no reason other than a pedestrian is close by. The vehicle then fails to make a left turn successfully, cutting the corner. There is go_pro video here.. Https://vimeo. Com/738680260/7c4eeba7e2 |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist |
| Date | Aug 11, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. Cruising at 30+ mph the vehicle was late to slow down ahead of a left turn junction. The vehicle then cut across the junction as it was moving too fast to make the turn correctly. There is go_pro footage of the incident here... Https://vimeo. Com/738674524/5db5854102 |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist |
| Date | Aug 11, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. After successfully crossing a junction the vehicle accelerated too quickly on a narrow residential road with another vehicle approaching from the opposite direction. The vehicle was travelling at 27 mph when it was forced to brake hard. There is go_pro footage of the incident here... Https://vimeo. Com/738677992/0a3c3d4713 |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Steering, Vehicle Speed Control |
| Date | Aug 05, 2022 |
| State | NJ |
| Description | Yesterday I had the most frightening driving experience of my entire life. It was raining heavily and I was going about 35 mph on the local road in my model 3 standard, 3 years old. Suddenly I lost all traction and was slipping side to side +/-90 degrees from the direction of traffic. I immediately took my foot off the accelerator and tried to slow down but didn't brake. I swung 180 degrees each way about 5 times. Luckily no one hit me but I was taking up all lanes as I careened all over the road. I can't believe how easily the model 3 loses traction in the rain. This is unacceptable. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist |
| Date | Aug 03, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. At 10mph the vehicle attempted to change lanes whilst there was another vehicle in the other lane. If the driver had not intervened there may have been a collision or the other vehicle would have to brake hard to avoid contact. There is go_pro video of the incident here. Https://vimeo. Com/736107290/2a01155c84 |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist |
| Date | Aug 03, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. At 25 mph the vehicle veered across two solid white lines and into the cycle lane. There is go_pro video of the incident here. Https://vimeo. Com/736112946/2d0d7a4ed3 |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist |
| Date | Aug 03, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. At approx 20 mph the vehicle entered a stretch of road works with temporary signage and cones. The vehicle performed an emergency stop for no reason to the frustration of other road users. The driver had to take control of the vehicle. There is go_pro video of the incident here. Https://vimeo. Com/736110202/bcedc1c516 |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist, Vehicle Speed Control |
| Date | Aug 03, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. The vehicle failed to recognise a speed limit change approaching a sharp left turn. The vehicle took the turn too fast at 29mph veered into the oncoming lane. The quick reactions of the driver, who took control averted a collision. There is go_pro video of the incident here https://vimeo. Com/736115753/289c3413e9 |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist, Vehicle Speed Control |
| Date | Aug 03, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. The vehicle was navigating through roadworks with temporary signage and cones in place. This seemed to interfere with the fsd with the vehicle moving left to right in an erratic manner and accelerating to 28mph whilst still in the roadworks zone. There is go_pro video of the incident here https://vimeo. Com/736104870/581215a7e7 |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist, Vehicle Speed Control |
| Date | Aug 02, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. On a section of road with a 15 mph limit the vehicle was travelling at 39 mph. It then attempted to take a corner at 25 mph veering into the oncoming lane. Vimeo link - https://vimeo. Com/735797650/15baa75187 |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist, Vehicle Speed Control |
| Date | Aug 02, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. On a section of road with tight, blind turns, the vehicle accelerated from 23mph to 27 mph into the approach to a turn. In making the turn the vehicle crossed the median into the oncoming lane. There is a go-pro video of the incident here https://vimeo. Com/735805944/eab3a31083 |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist, Vehicle Speed Control |
| Date | Aug 02, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. On a wide residential road, with a speed limit of 30 mph, the vehicle accelerated to 44 mph. The display on the vehicle incorrectly says the limit is 65 before the driver had to manually adjust the maximum speed. There is go-pro video of the incident here https://vimeo. Com/735815741/e651f8ab92 |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist, Vehicle Speed Control |
| Date | Aug 02, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. At 45 mph and without indicating etc, the vehicle swapped lanes from left to right on a dual lane highway. There is go_pro video of the incident here. Https://vimeo. Com/735819637/601febb81d |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Vehicle Speed Control |
| Date | Aug 02, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. Cruising at 35 mph on a broad residential street, the vehicle failed to recognise road markings and signage indicating that the vehicle was entering a “slow school†zone. There is go_pro video of the incident here https://vimeo. Com/735823359/7795c10089 |
| Category | Unknown Or Other |
| Date | Jul 30, 2022 |
| State | MD |
| Description | The rear windshield cracked with no impact, an interior stress crack on the bottom passenger corner formed. Researching this issue, I found many complaints with model 3 owners who have had this same issue with 2018 and 2019 model 3s. This seems to be a design flaw and quality issue with the glass tesla uses. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Service Brakes |
| Date | Jul 28, 2022 |
| State | CA |
| Description | While driving on the freeway tonight at about 11:45 pm with no one nearby and no shadows or debris in the road, the car on autopilot slammed on the brakes, taking the car from 68mph to below 45mph in less than a second, which could have resulted in a rear end collision had someone been behind the car. The car has done this many times in the past but this time was unusual in that three beeps occurred right as the car slammed on the brakes. I saved the video and will see if the video shows the incident. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist |
| Date | Jul 27, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. While fsd beta was engaged, the driver approached an intersection, the fsd stopped correctly to yield to oncoming traffic on a one-way street. The vehicle was travelling across the intersection according to its navigation. There was also a cyclist ahead of the tesla at the intersection. As the cyclist entered the intersection, the tesla followed and attempted to travel around the cyclist to complete the manoeuvre and continue travelling straight ahead. However, the tesla then deviated from its course and instead travelled left at the intersection, travelling the wrong way on one-way street, causing the driver to perform an emergency stop and reverse out of the dangerous situation. The tesla appeared to panic at the presence of the cyclist when attempting to travel around it, and then headed directly into oncoming traffic while travelling the wrong way up the one-way street. A link to the clip of the incident can be found below: https://vimeo. Com/733972674/ce244b3a69 |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist, Lane Departure: Warning |
| Date | Jul 27, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. While fsd was engaged, the driver approached a road closure sign due to road works occurring. Ignoring these well-marked signs, which clearly said 'road closed', the tesla proceeded past these signs until the driver had to perform a stop to prevent the vehicle from colliding with the road works. A link to the clip of the incident can be found below: https://vimeo. Com/733970645/9ef2ad21d2 |
| Category | Lane Departure: Assist, Lane Departure: Warning |
| Date | Jul 27, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. While fsd beta was engaged, the road transitioned from being single lane and one-way only to two lanes and with traffic travelling in both directions. As we travelled over an intersection, the tesla ignored this change in its surroundings and proceeded to travel in the wrong lane, towards oncoming traffic. Its failure to read road markings could have seriously endangered the driver and other road users. A link to the clip of the incident can be found below: https://vimeo. Com/733967979/01bc3c3795 |
| Category | Lane Departure: Assist |
| Date | Jul 26, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. The vehicle, when fsd was engaged, made a left turn at an intersection when in the right turn lane. Its lane position was entirely incorrect, and is a consistent failure within this software. A link to the clip of the incident can be found below: https://vimeo. Com/733571685/fb22a84a02 |
| Category | Lane Departure: Assist, Lane Departure: Warning |
| Date | Jul 26, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. While travelling at 32 mph the vehicle moves to the right in preparation for an upcoming right turn. However, there is a parked truck in the lane the tesla intended to enter, and the vehicle passes far too close to it before over-correcting and veering back into the original lane before once again moving back to the right-hand lane. A link to the clip of the incident can be found below: https://vimeo. Com/733567653/6d929fc7d6 |
| Category | Lane Departure: Assist, Lane Departure: Warning |
| Date | Jul 26, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. While cruising at 30 mph the vehicle crossed a solid white line veering left into a bike lane. The vehicle then corrected itself, though this is an incredibly dangerous defect which could seriously endanger cyclists and other road users. This is a consistent error which is committed by tesla full self-driving beta version 10. 12. 2 software. A link to the clip of the incident can be found below: https://vimeo. Com/733576651/b62fd06772 |
| Category | Lane Departure: Assist |
| Date | Jul 26, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. Whilst indicating to turn left the vehicle carried on straight. The driver had to disengage from fsd mode and complete the turning. The unexpected late deviation from its plotted course gave the driver very little time to respond, and presented a potential hazard for other road users. A link to the clip of the incident can be found below: https://vimeo. Com/733569655/e65e5888e5 |
| Category | Lane Departure: Assist |
| Date | Jul 26, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. Whilst preparing to make a right turn the vehicle moved lanes too quickly, at just under 20 mph, and came very close to parked vehicles before correcting and completing the manoeuvre. A link to the clip of the incident can be found below: https://vimeo. Com/733575296/1285b49f58 |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist |
| Date | Jul 22, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (tesla model 3, 2019) while full self-driving beta 10. 12. 2 mode was engaged. The fsd tesla makes a left turn at an intersection on a protected left turn, but slows down considerably just before the traffic lights - which did not apply to the tesla but rather the traffic from the opposite side of the intersection - after making the turn, stopping in the middle of the lane. The driver disengages and accelerates to complete the manoeuvre, to avoid a rear collision. The tesla may have mistaken the red traffic light showing for other traffic as one it should pay attention to, almost causing a collision and displaying the inadequacies of its vision and cameras. A link to the clip of the incident can be found below: https://vimeo. Com/732401882/8837a257a0 |
| Category | Forward Collision Avoidance: Adaptive Cruise Control |
| Date | Jul 22, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. As the vehicle approached a rail crossing, with lights indicating it was safe to cross, the vehicle rapidly reduced speed from 21 mph, creating a hazard for the vehicles behind. The driver had to take back control of the car to mitigate the risk of a collision. A link to the clip of the incident can be found below: https://vimeo. Com/732400249/c1dbfe39dd |
| Category | Lane Departure: Assist |
| Date | Jul 22, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. Cruising at 49mph on a road that was opening up from one lane, into two, the vehicle veered to the right where a cyclist was present in the cycle lane. The driver had to take action to ensure the vehicle did not come too close to the cyclist. A link to the clip of the incident can be found below: https://vimeo. Com/732397659/c27b5b751d |
| Category | Lane Departure: Assist, Lane Departure: Warning |
| Date | Jul 22, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. Entering an area where there were roadworks, at more than 30 mph, in fsd mode the vehicle veered to the right into a lane that was closed off. The driver had to take back control of the vehicle and put it back into the correct position on the road to avoid colliding with the concrete barriers in the road works. A link to a clip of the incident can be found below: https://vimeo. Com/732399072/8ae3aeaaee |
| Category | Lane Departure: Assist, Lane Departure: Blind Spot Detection, Lane Departure: Warning |
| Date | Jul 22, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. The vehicle completed a right turn at an intersection then veers to the left, encroaching into the next lane. The fsd display shows no vehicle present at the driver's side left, but the driver had to take back control of the vehicle in order to avoid a collision as there was a car in the lane the tesla was attempting to enter. A link to the clip of the incident can be found below: https://vimeo. Com/732403629/851c8377fc |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist |
| Date | Jul 20, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. Travelling on a narrow and winding road the driver had set the max speed to 20 mph. After re-engaging fsd mode the tesla “reset†the max speed to 35 mph. Clearly too fast for the road conditions, the vehicle had difficulty negotiating the road safely and almost veered into the wrong side of the road. A link to a clip of the incident can be found below: https://vimeo. Com/731691467/e336068d60 |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist |
| Date | Jul 20, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. The vehicle was travelling at approx 35 mph - too fast for a narrow and winding road. The vehicle crossed the central line into the oncoming lane and a moment later veered towards the right - nearly making contact with the curb and causing a collision. The driver had to take back control of the vehicle. A link to the clip of the incident can be found below: https://vimeo. Com/731689228/485219aa71 |
| Category | Lane Departure: Assist |
| Date | Jul 20, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. The vehicle was travelling at speeds between 12 to 18 mph. As two lanes merged into one the tesla came dangerously close to the vehicle in front and the driver had to take action in order to avoid a collision. A link to a clip of the incident can be found below: https://vimeo. Com/731683998/17e89131be |
| Category | Lane Departure: Assist, Lane Departure: Warning |
| Date | Jul 20, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. Cruising at 30 mph, on a very straight road, the vehicle twice veered across solid white road markings and into the cycle lane before correcting. This is a repeated problem with fsd beta 10. 12. 2 and presents a very real danger to cyclists. A link to a clip of the incident can be found below: https://vimeo. Com/731686163/0ec7f7f428 |
| Category | Lane Departure: Assist |
| Date | Jul 20, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. The vehicle was cruising at 35 mph whilst indicating right as per the sat navigation instruction. In fsd mode the vehicle ignored the junction and continued straight ahead, deviating from its plotted course on the navigation. A link to the clip of the incident can be found below: https://vimeo. Com/731688075/d3f31fd060 |
| Category | Lane Departure: Assist |
| Date | Jul 20, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. On approach to a right turn at an intersection, which was necessary to follow the route on the navigation, the vehicle positioned itself poorly several yards from the car in front and did not take the space in the right hand lane to make the turn. The driver had to take control of the vehicle in order to make progress and not inconvenience other road users. The vehicle was also permitted to turn right on red, and failed to do so. A link to a clip of the incident can be found below: https://vimeo. Com/731694412/aeedeeccfc |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist |
| Date | Jul 19, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. The vehicle approached an intersection, on a bend in the road, at more than 30 mph and braked to a near halt whilst in the middle of the intersection. The speed limit is signed at 15mph. The vehicle then proceeds in fsd mode and takes another corner 5 to 10 mph in excess of the speed limit of 20 mph. A link to a clip of the incident can be found below: https://vimeo. Com/731419136/51bfb24df3 |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Lane Departure: Assist |
| Date | Jul 19, 2022 |
| State | CA |
| Description | 1. Phantom braking while on autopilot in a freeway (i15, i215, etc) 2. Disengaging auto pilot when it is making a curve in a freeway to another freeway (san diego freeway) |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist, Lane Departure: Warning |
| Date | Jul 19, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. The vehicle was stationary at a “no right turn on red light†intersection. In spite of the sign, in fsd, the vehicle took the turn in “autopilot creeping forward†mode, making an illegal turn on a busy intersection. Please see a link to a clip of the incident below: https://vimeo. Com/731427985/e4d022bdea |
| Category | Lane Departure: Assist, Lane Departure: Warning |
| Date | Jul 19, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. Whilst cruising at 30 mph the vehicle leaves its lane crossing two solid white lines and veering into the adjacent cycle lane before correcting and returning to the original lane whilst maintaining speed. A link to a clip of the incident can be found below: https://vimeo. Com/731422280/c39fc14a23 |
| Category | Lane Departure: Assist |
| Date | Jul 19, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. The vehicle was travelling at 29 mph, slowing to 15 mph, as it approached an intersection on a dual lane highway. As the vehicle slowed it veered to the right, crossing into the adjacent lane, even though there was another vehicle present. The driver had to intervene and take over control of the vehicle from fsd mode to prevent the risk of a collision. A link to the clip of the incident can be found below: https://vimeo. Com/731425264/4b09cb1e7a |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Vehicle Speed Control |
| Date | Jul 18, 2022 |
| State | OR |
| Description | Car suddenly braked hard while driving 60mph on a highway nearly causing me to get rear ended. No clear indications as to why it braked. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist, Lane Departure: Warning |
| Date | Jul 15, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. The tesla fails to slow down when approaching a curve in the road resulting in taking the corner far too quickly, despite the fact that there is a sign by the road warning drivers to slow down to 15mph. Tesla also failed to recognise the change in speed limit due to a blind turn in the road approaching, the car continued to go at a rapid speed (30mph) and even turned left when the road curved toward the right, leading to the driver taking control to steer the car back on path. During the turn, the tesla was engaged in fsd beta 10. 12. 2 and crossed the dividing line into the opposite lane. If another vehicle was approaching this incident would have resulted in a collision as the tesla strayed into the path of oncoming traffic. A link to a clip of the incident can be found below: https://vimeo. Com/730269602/ae8bd9f3b1 |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jul 15, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. Whilst travelling at 24mph the fsd informs the driver to “avoid traffic cones†and brakes to 12mph for no apparent reason . The video of the incident clearly shows there were no traffic cones to avoid. The vehicle automatically disengages from fsd mode whilst crossing an intersection, creating a hazard for other road users. A link to the clip of the incident can be found below: https://vimeo. Com/730258398/e0f8b28291 |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Lane Departure: Assist |
| Date | Jul 15, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. The vehicle approached a stop sign ahead of a single lane bridge at 14 mph. The vehicle braked and left the road coming to a halt on a private driveway. In fsd mode the vehicle attempted to approach a metal gate. The driver had to disengage fsd mode to safely manoeuvre the vehicle. A link to the clip of the incident can be found below: https://vimeo. Com/730266676/f170446e7d |
| Category | Lane Departure: Assist, Lane Departure: Warning |
| Date | Jul 15, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. The vehicle was negotiating a series of bends and sharp corners travelling at speeds between 11 mph and 34 mph. The vehicle failed to respond to changes in the speed advice signs telling the car to slow down for sharp corners, taking corners too fast, and crossing the median line into the oncoming lane. The driver had to take action to adjust the lane position of the vehicle to avoid a collision. A link to a clip of the incident can be found below: https://vimeo. Com/730270943/1bdcab7a7a |
| Category | Lane Departure: Assist |
| Date | Jul 15, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. Whilst travelling at 30 mph the vehicle leaves its lane and swerves across a solid white line into the clearly marked bicycle lane. The speed of the vehicle remained at 30mph. The vehicle then returns to the correct lane, though the incident could have been incredibly dangerous if there was a cyclist in that lane. A link to a clip of the incident can be found below: https://vimeo. Com/730261900/e4357f500c |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist |
| Date | Jul 14, 2022 |
| State | CA |
| Description | My friend was driving my car (a tesla model 3) at the time of this incident. At the time of the incident the tesla's full self-driving beta system (version 10. 12. 2) was active. The tesla fails to slow down when approaching a series of sharp bends in the road resulting in taking the first corner far too quickly. The posted speed limit according to the sign was 15 mph, however, the tesla was travelling at approximately 30mph, double the posted speed limit. The tesla therefore drives into the turn too widely and tries to steer into the oncoming traffic lane, forcing the driver to intervene quickly to correct the manoeuvre and reposition the car back into the lane. During the entire incident, the car was travelling, autonomously, at 25mph. Please see below a link to a short video showing this incident: https://vimeo. Com/720341558/004264b711 |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jul 14, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. The vehicle was travelling at 21mph approaching a railroad crossing in moderate to busy traffic. The crossing was open. The tesla slowed quickly to 7 mph for no reason. The driver had to take control of the vehicle in order to maintain progress and not cause a hazard to other road users. A link to the incident can be found below: https://vimeo. Com/729934579/b3e3d6438a |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jul 14, 2022 |
| State | CA |
| Description | My friend was driving the vehicle (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. The tesla was in traffic waiting to turn left at an intersection. As the vehicle made the turn it decelerated from 18mph to 10mph at a secondary red light - for no reason. The driver had to take control of the vehicle in order to maintain progress and not cause a hazard to other road users. A link to the clip of the incident can be found below: https://vimeo. Com/729935224/032493c7fd |
| Category | Lane Departure: Assist |
| Date | Jul 14, 2022 |
| State | CA |
| Description | My friend was driving the car (a 2019 tesla model 3) while it was engaged in full self-driving beta 10. 12. 2 mode. The tesla attempted to cut across the freeway while merging from the on-ramp. The auto-steer function attempted to drive perpendicular to the on-ramp and cross the lanes on the freeway, forcing the driver to disengage full self-driving mode to avoid a collision with high-speed traffic approaching from the rear. The extremely dangerous event was recorded by using a gopro camera, and a link to a video of the incident can be found below: https://vimeo. Com/729927123/a5cd8eeb15 the car was originally positioned in the wrong lane of the on-ramp, and then suddenly lurched to the left while making the right-hand turn to merge with the freeway. With traffic approaching at such a high speed, the sudden movement into the middle of the freeway was highly dangerous and the fsd beta 10. 12. 2 did not give the driver much time to react. |
| Category | Lane Departure: Assist |
| Date | Jul 14, 2022 |
| State | CA |
| Description | My friend was driving my tesla model 3 while full self-driving beta 10. 12. 2 was engaged. The tesla full self-driving beta software caused the car to stop at right turn onto highway on ramp and hesitated whilst it waited for traffic to pass, causing a queue of cars behind it and frustrated drivers honking their horns. The tesla could have taken the turn into the right hand lane and merged ahead. Instead, it pulled out into the turn lane while traffic was passing and had to steer around the tesla to avoid colliding with it. Please find a link to the clip of the incident below: https://vimeo. Com/729932395/315ccb9ffb |
| Category | Electrical System, Service Brakes, Steering |
| Date | Jul 12, 2022 |
| State | CO |
| Description | I was driving with my 5 yo in a car. We had to swerve to miss a truck pulling out in front of us, and when we swerved slightly, the systems of the car shut down. I could not drive the car to get us out of the middle of the road, but I also could not put the car into park. In order to prevent the car from rolling down the hill with my daughter and I inside, I had to keep my foot on the break. The emergency flashers also did not work, so there was a material risk of being rear ended. The ac also stopped working. It was 100+ degrees outside. The doors and windows did not work, so we were trapped in a hot car, in the middle of the road, without emergency flashers. Tesla roadside refused to come. They also refused to help me because the car was in my husband's name. My 5 yo daughter and I could have died either of suffocation or by collision. |
| Category | Air Bags |
| Date | Jul 10, 2022 |
| State | WA |
| Description | I was coming out of the park and getting on the main road, when the tesla accelerated without warning in huge burst of speed. I don't use autopilot. I had to drive the car out of the road to avoid the incoming traffic and the tesla hit a tree and a parked car. Then it came to a stop. Then the airbags also failed to deploy. I reported to the police . |
| Category | Structure:body |
| Date | Jul 07, 2022 |
| State | TX |
| Description | When heavy down rain falls and the streets start to collect water of 1-2 or more the uderbody skid plates with collect water and the body panels fasteners will fail and the skid plate tears. This has happed twice since I've owned the car. This last time happed last week when a heavy rain came through. I'm now over my warranty but the problem keeps happening. Tesla has a bulletin specifically for this dated september 19, 2019 address this problem. Tesla tsb sb-19-12-00. Tesla service in austin, tx is denying my car a replacement skid pad since I'm at 55,000 miles, just 5k past my warrenty. Even though they know this part will fail if the car happens to go through enough water from a heavy rain. If this part is not replaced water can then get into the rear bumpers and then cause them to be ripped off which could then cause an accident if this were to happen at hwy speeds. |
| Category | Air Bags |
| Date | Jul 05, 2022 |
| State | WA |
| Description | Frontal head-on collision - I went too fast while making a left turn (at least 50mph) - vehicle drifted and I lost control and it hit a lamp post - damage was pretty severe in front left drivers side of car but airbag never deployed |
| Category | Visibility/wiper |
| Date | Jun 30, 2022 |
| State | CA |
| Description | The rearview camera of the tesla model 3 is defective and it will lead to an incident since I rely on it when going in reverse. Tesla issue a recall letter in february 2022 but has not provided an update or dates as to when the solid core coaxial able will be replaced. If you can put pressure on tesla to replace this part asap before someone gets hurt. |
| Category | Suspension |
| Date | Jun 28, 2022 |
| State | CA |
| Description | Squeaking suspension not allowing for a safe drive. |
| Category | Electrical System |
| Date | Jun 23, 2022 |
| State | UT |
| Description | I'm submitting this because my safety recall nhtsa # 21v-00d which was sent to me on feb 15, 2022 has not been serviced in a timely manner by tesla. The letter I got stated that they would either replace the harness, or install a guide protector for the rearview camera. However they have done neither. When I call them about it, they tell me "everything is fine, there are no repairs available for your car, just keep using it as normal". When I told them that what they were telling me disagreed with the recall notice, they told me to "ignore the recall notice". |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Lane Departure: Assist |
| Date | Jun 13, 2022 |
| State | CA |
| Description | I was driving on tesla “autopilot†and instead of noticing the exit from freeway , the car thought it was still on freeway as it had to take the next exit, it just on full speed went into the exit, it did not break or slow down and just before the sharp exit turn on 65 mph it just disengaged autopilot with message “system error “ luckily I was aware and was able to avoid a major crash . If I was a second late, the car would have gone through the road barrier. I'm sure if I had a crash tesla would find reasons to blame me for the crash even though it was its software. Autopilot is junk piece of software with little regards to customer safety. I am not sure how something like this is even allowed to be sold and used on public roads |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 09, 2022 |
| State | NC |
| Description | The contact owns a 2019 tesla model 3. The contact stated while driving 70 mph, the forward collision-avoidance: automatic emergency braking was disabled independently. The contact stated that the forward collision-avoidance warning light was illuminated. The vehicle was driven to work safely. The vehicle was not repaired. The dealer and the manufacturer were informed of the failure. The failure mileage was 89,050. |
| Category | Back Over Prevention, Electrical System, Visibility |
| Date | Jun 08, 2022 |
| State | TX |
| Description | The contact owns a 2019 tesla model 3. The contact stated that while the vehicle was in reverse, the back over protection camera failed to display an image on the screen. The contact stated that he received notification of nhtsa campaign number: 21v00d000 (electrical system, visibility, back over prevention) several months ago. The dealer was contacted and stated that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to call the nhtsa to file a complaint. The approximate failure mileage was 65,000. Parts distribution disconnect. |
| Category | Forward Collision Avoidance: Warnings, Service Brakes |
| Date | Jun 06, 2022 |
| State | CA |
| Description | Phantom braking. During basic autopilot (steering, braking in one lane) at times system applies brakes for no reason, which could cause rear-end collision with the following car. Usually happens at freeway speeds, with no cars around the vehicle and the road is unevenly sightly with small grades or going past the crest of a large grade roadway happens when the vehicle peaks grade and descends down. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control |
| Date | Jun 05, 2022 |
| State | VA |
| Description | Sudden braking / deceleration while on adaptive cruise control. Has been happening frequently on i66 east between haymarket and rte 28, often at same locations. No visible hazards and often no other cars immediately in front of vehicle. Vehicle has "autopilot," not full-self-driving. Has been happening for more than two years. |
| Category | Service Brakes, Vehicle Speed Control |
| Date | Jun 05, 2022 |
| State | AR |
| Description | Car will break "phantom breaking" slowing down +20mph very quickly with nothing on the highway in front or behind. It typically happens before bridges, major shadows on highway. There are 2 places in little rock arkansas on the highway that it does it every single day in the same spot with nothing around! Has nearly caused people to crash into me from behind. I stopped driving with the autopilot. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Service Brakes |
| Date | Jun 04, 2022 |
| State | WA |
| Description | My car brakes for no apparent reason consistently in the same location every time. What has been described as “phantom brakingâ€. When I hit two spots on i5 northbound near the berkley exit. The set max speed of my cruise control will suddenly drop and the vehicle will brake. The speed then adjusts up to the prior setting and the vehicle will return to normal. This in total lasts about 5 seconds but results in dangerous braking. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 04, 2022 |
| State | MI |
| Description | While in tesla's auto pilot mode, the vehicle breaks for no particular reason. This is particularly very dangerous while going 70 mph and someone is following in close proximity. I have gotten side eyes and hand gestures from fellow motorists, I presume it is due to them thinking I break checked but I am very defensive driver and I would not put anyone at risks for any reason. I got rear ended back in 2019 in slow speed but do attribute this to tesla sudden breaking issue. I have since stop auto auto pilot in regular basis. I do use auto pilot once here and there often in light traffic. |
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Jun 03, 2022 |
| State | CA |
| Description | Autopilot break the car for no reason on highways and high speed. Always happen on I-5 at anaheim, ca to los angeles, ca area. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 03, 2022 |
| State | MI |
| Description | Multiple occurrences of phantom braking while at highway speed and using autopilot (I do not have fsd). In most cases, there is another car (on either side next to me) and a 3rd car is coming up from behind at a high rate of speed. The 3rd car then cuts across to the open lane and as that's happening, my car suddenly/abruptly applies emergency braking and I instinctually apply throttle to keep the car moving forward. I have submitted bug reports to tesla at the time of each incident. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 03, 2022 |
| State | PA |
| Description | When I drive under bridges during the daytime, the vehicle will alert and in many cases brake the car. Can be very repeatable in my experience on my commute. Has happened on nearly every single different software version I had on the car over the last several years. Used to always report the 'bug' to tesla but they never did anything about it |
| Category | Unknown Or Other |
| Date | Jun 01, 2022 |
| State | NC |
| Description | On several occasions in the past 2 months, the display on my tesla mode 3 has gone blank while driving. One on occasion, the display which is the only source of your driving speed info went blank during a rain storm at night. At the same time, the vehicle also lost its auto wipers and turn signals. This made driving very unsafe . I was on a highway in a long construction zone with no way to pull off the highway. It was several minutes before the screen rebooted and returned to normal. I have attempted to have tesla correct this problem but they have told me that I must provide them with the exact time and date this occurs as they cannot go through lines of code to diagnose the issue. Blanking displays is a known issue. The service person I communicated with would not provide me with their phone number to discuss his dangerous issue. The advised me that without me telling them exactly when this happened they would not attempt a resolution. Help !! |
| Category | Vehicle Speed Control |
| Date | May 31, 2022 |
| State | MA |
| Description | This is a sudden unintended acceleration accident. I was driving into a hotel parking lot. I turned right at less than 5 mph for about 15 feet and then made another right. Suddenly, the car accelerated at very high speed. I was able to steer but can't stop the car until 200 yards after I made a turn into the bushes and knock down a tree. At about 50 yards the vehicle also banged into three parked cards. |
| Category | Electrical System |
| Date | May 30, 2022 |
| State | FL |
| Description | Nhtsa recall no: 21v-00d my vehicle has been affected and suffering from the defect noted by the nhtsa. For approximately five months I have unsuccessfully attempted to have the defective condition repaired to no avail. Most recently the vehicle was taken to a tesla service center to have to recall performed, however upon arrival I was informed that the parts were not available and the service center informed me incorrectly that the the parts were available. Specifically, the service center advised they did not have a grommet to complete the repair and would not repair the vehicle without the grommet. I was informed that although the service center had the rear camera coaxial cable in stock, which would have repaired the defect the service center would not perform the repair without the rubber grommet as well. Upon being informed the repair would not be completed as previously promised, I requested the alternative repair be performed for safety reasons to prevent the intermittent problem becoming permeant. I requested the "guide protector" be installed as a temporary solution to the rear camera ceasing to function for days at a time after I open and close the trunk. The alternative repair is described at: https://www. Tesla. Com/support/model-3-trunk-lid-harness-retrofit "how will tesla repair my car and how long will it take? At no cost to you, tesla service will inspect the trunk harness on affected vehicles for wear. If the amount of wear is within the specification for the coaxial cable, tesla service will install a guide protector to prevent further wear. If the amount of wear is beyond the specification, tesla service will replace the harness and install a guide protector." I have submitted numerous photographs to the tesla documenting the recalled defective condition that creates an enormous safety hazard. To date the only solution I have is to not use the trunk whenever the camera is actually working. |
| Category | Electrical System |
| Date | May 24, 2022 |
| State | NH |
| Description | No timely remedy provided for recall 21v-00d. The recall was initiated in december, six months later the manufacturer has no resolution. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Unknown Or Other |
| Date | May 23, 2022 |
| State | WI |
| Description | A tesla model 3 was eastbound on a two-lane roadway at approximately 7:20am local time. A westbound school bus slowed, and activated its amber warning lights, followed by the red stop lights and driver side stop sign. The tesla, proceeded through the traffic control devices of the school bus while the bus was accepting child passengers. It was evident that the "driver" of the model 3 had full self-driving mode engaged, and was not fully paying attention to the road as he was clearly interacting with his smart phone, held at steering wheel height. The tesla fsd system clearly failed to appropriately stop and wait for the school bus traffic controls. Had the students needed to cross the highway (instead of only boarding from the shoulder) a serious vehicle/pedestrian incident could have resulted. Note: model 3 was not my vehicle - this form is flawed that it makes the assumption that the reporting party is the owner of the vehicle. |
| Category | Electrical System, Structure:body, Unknown Or Other |
| Date | May 16, 2022 |
| State | CA |
| Description | Received an alert through the tesla app that my car alarm was going off. When I stepped outside my house I saw smoke coming out of the windows. I opened the rear passenger door and saw the floor on fire. I went inside and called the fire department. By the time they arrived the entire car had been destroyed. |
| Category | Unknown Or Other |
| Date | May 11, 2022 |
| State | CA |
| Description | Firstly, I have 2 recalls on my vehicle which I have reached out to tesla to repair. Their response was that if it's not a problem now, they won't fix it. If the cable/monitor loses function, I am asked to contact them. In regard to the 2nd recall, they said that they will fix it up with a recent update. No further action needed. My concern and current complaint is my back left/driver's side quarter/corner glass shattered spontaneously. This is after I closed the trunk and pushed back the backseat upright (which was pushed down probably from closing the trunk). Within 30-60 seconds of being in the car, the whole class corner panel shattered. The car was parked (in 50* degree weather) for 4 hours while I had dinner and watched a movie. I was inside the car when the spontaneous shattering occurred on 05/10/2022 @ approximately 9:00pm. There was no internal or external force, the car was parked, and I was inside when the whole situation happened. I was beside myself how it just shattered and how lucky I was not to have kids or anyone in that backseat behind me next to the shattered window. This is unacceptable to have defective and poor quality controlled glass/workmanship. I don't expect to close my car door and have my window shattered or close the trunk and have the windshield explode. This needs to be investigated so no one would actually get hurt. I am lucky that I had no one in the car and the vehicle wasn't moving but I can't imagine if others would be so lucky. I called roadside and customer service. They were of no help. They reported no recalls on the glass and that I should fix it and it won't be covered. I've called numerous numbers to get no where and no explanation other than we're sorry and you will need to get it fix and pay for it. I understand if someone broke in my car or if there was an accident, but in this case, it seriously just shattered without an explanation. I am hoping to get some resolution from tesla and protect others. |
| Category | Unknown Or Other |
| Date | Apr 28, 2022 |
| State | MN |
| Description | This is a safety report on the poor function of the rearview camera and is for two issues that both hinder the ability to safely back up utilizing the camera display. The first issue is in regard to the delayed display of video on the screen compared to reality. The display always is delayed by a noticeable margin. Reacting to what is on the screen _now_ is often the wrong reaction, as the real position of the car has changed from what is displayed. While this delay still results in a smooth video an estimated 80% of the time, there are times when the screen freezes for a second or two, making it more likely for an accidental crash due to non-current video being displayed. The second issue is in regard to the quality of the video displayed on the screen in what tesla calls "low light" conditions. The video is grainy, with vertical lines obfuscating what is displayed on the screen. After numerous reports of this to tesla over the time of my ownership, the always reply saying it is normal. If backing up in nighttime conditions, the screen may not adequately display surroundings due to tesla's known inability to fix the display when it is not daylight. As reference, this happens even backing into my own garage during the daytime hours, when I can see perfectly well myself. I would not consider this low light condition. Tesla has refused to fix this issue, and instead insists it is expected behavior and offered to explain it to me further, rather than resolving the issue. They seem more interested in getting customers to be quiet, than fixing issues. Please feel free to contact me to discuss this further. I would be more than happy to gather any data that would help you. I just want my car I paid for to work without safety issues shrugged off by the manufacturer. Thanks! |
| Category | Forward Collision Avoidance: Adaptive Cruise Control |
| Date | Apr 27, 2022 |
| State | WA |
| Description | The traffic-aware cruise control frequently brakes hard at high speeds (70-80mph). It will brake for no reason, bringing the car's speed from 80mph to 30mph in a few seconds. This happens about 3 times an hour. If there was a car close behind me whenever it happens, this could have caused significant harm. I feel this is an extreme safety risk. My vehicle has not been inspected, but this is a common complaint among tesla owners in recent months. |
| Category | Steering, Suspension |
| Date | Apr 24, 2022 |
| State | KY |
| Description | You have many reports of tesla model 3 ball joint failures. The ball joints are failing due to lack of lubrication. If an owner complains enough tesla will squirt some lube in and reseal with silicon goop. Owners are even diying with wd40. Here is a tesla in the junkyard with upperball-joint popped apart and all other ball-joints busted. Https://www. Iaai. Com/vehicledetail/33393366~us just wondering when you might get around to demanding a recall. Thanks your friend keef. Say hello to elon for me. |
| Category | Forward Collision Avoidance: Warnings, Unknown Or Other |
| Date | Apr 20, 2022 |
| State | NY |
| Description | While streaming bluetooth audio, the forward collision warning fails to activate sometimes until after a few seconds. What happens is when it is supposed to sound, all audio in the car stops and there is a clicking for a few seconds. Then after a few seconds, the alert goes off. The alert is very dangerous because it severely reduces the time for a reaction. Secondly the backup camera has ghost images and stutters. When placing the vehicle in reverse, a ghost image appears for a second or two then goes into the live view. The live view is very laggy and non responsive. The image freezes and does not update. This causes issues when backing as any sudden movements may not be recorded and will cause an injury because the driver will not be able to see what is going on. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control |
| Date | Apr 17, 2022 |
| State | CA |
| Description | I have a tesla model 3 sr and it only has the standard autopilot option, not the full self driving option. When on the freeway in a single lane and autopilot is engaged, if the single lane splits into two lanes, the car will swerve violently trying to determine which lane to take. This is a danger for the other vehicles behind me, as they are confused as to which lane the vehicle will take. Sometimes it will take a left or right hand turn lane and then start beeping when it determines that it made a mistake. A huge safety risk, as somebody would be thinking that I would move left or right, but instead the car moves into the lane going straight ahead at the last minute. |
| Category | Service Brakes, Steering, Unknown Or Other |
| Date | Apr 15, 2022 |
| State | MD |
| Description | On 3/28/22 at 4:01 pm, while in parking lot traffic traveling 2-3 mph, the vehicle lost propulsion, and steering. The vehicle's audible warnings sounded and displayed a series of errors ranging from tire pressure to driver assistance features not being available. The vehicle struggled to move and had steering as stiff as a vehicle without power steering all four tires flat. I backed it into a parking space and conducted a hard re-start using the steering wheel buttons. After a few minutes the vehicle rebooted and continued as normal. A service appointment with tesla was made immediately. On 4/15/22 tesla conducted a remote diagnostic and submitted a repair estimate to me in preparation for a 4/16/22 repair. The estimate was for the amount of 7. This amount appears to be related to my vehicle being 3,000 miles past the bumper-to-bumper 50,000 mile warranty. The invoice states tesla will conducting the following: correction: sensor - wheel speed -abs - rear - rh (remove & replace); correction: hub - rear - rh (remove & replace); correction: hub - rear lh (includes alignment check) (remove & replace). Lastly the invoice lists the hub assy as the part being replaced. |
| Category | Visibility/wiper |
| Date | Apr 10, 2022 |
| State | CA |
| Description | Telsa has not timely corrected the faulty wiring harness for the rear and side cameras causing an increased backing hazard. |
| Category | Back Over Prevention, Electrical System, Visibility |
| Date | Apr 01, 2022 |
| State | NC |
| Description | The contact owns a 2019 tesla model 3. The contact received a notification for nhtsa campaign number: 21v00d000 (electrical system, visibility, back over prevention) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist |
| Date | Mar 27, 2022 |
| State | WA |
| Description | Even after the firmware update which was supposed to have fsd beta come to a full stop, the car still does not come to a full stop. The car slows to a speed of around 0. 5 mph at a stop line with a stop sign and continues on if it is clear, but only comes to a full stop if it believes it needs to yield to other vehicles. Watching videos of other vehicles demonstrating the capabilities of fsd beta with the latest firmware version show the same behavior. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 27, 2022 |
| State | CA |
| Description | The scenario mentioned has happened numerous times. When using autopilot on a two lane highway, the vehicle's aeb kicked in and slammed on the brakes multiple times. My theory is that since ditching radar, the vehicle thinks that the oncoming traffic is coming into its current lane even though there is a set of double yellow lines dividing it. This phantom braking issue is especially prevalent when there are curves in the road, as momentarily it may appear that oncoming traffic is "head on". This resulted in me almost getting rear ended by the vehicles behind me and causing a multi-vehicle accident. |
| Category | Lane Departure |
| Date | Mar 25, 2022 |
| State | FL |
| Description | While the vehicle's “autopilot†is engaged with the screen showing the blue lane border lines on the screen, the lane keeping assistance will suddenly and sharply veer out of a straight and clearly painted lane without any warning creating a dangerous reaction from the driver to attempt to correct (and possibly over correct) the abrupt and unexpected departure from the lane.? |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Vehicle Speed Control |
| Date | Mar 21, 2022 |
| State | CA |
| Description | The vehicle suddenly and without visible obstruction in the road and with out warning applies the brakes aggressively which decreases velocity in an unsafe manner. This occurs while the enhanced autopilot is active. The component has not been inspected by the manufacturer, police, insurance representatives or other. The only prior warning is that the aggressive braking has occurred on several occasions as early as 2019. The most recent occurrence was on 03/19/22. |
| Category | Lane Departure: Lane Keep: Steering Assist, Service Brakes, Hydraulic:power Assist |
| Date | Mar 21, 2022 |
| State | CA |
| Description | The contact owns a 2019 tesla model 3. The contact stated that while operating the vehicle the lane departure, steering assist, and braking assist warning lights illuminated. During the failure the steering wheel had become difficult to turn in either direction. Additionally, while releasing the brake pedal, the vehicle continued to accelerate instead of decelerating as normal. The vehicle was taken to the local service center who performed unknown repairs however, after retrieving the vehicle the steering failure reoccurred. The vehicle was towed back to the service center. No further information was available. The manufacturer was not notified of the failure. The failure mileage was 30,000. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Vehicle Speed Control |
| Date | Mar 18, 2022 |
| State | CO |
| Description | While driving on I 70 in kansas with cruise control on, the car violently decelerated several times during a trip. This happened with no reason, with no object in the vehicle path and was like someone jamming the breaks and tire nearly skidding. If someone was behind me they surely would have rear-ended my car. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Lane Departure: Assist |
| Date | Mar 15, 2022 |
| State | CA |
| Description | While driving with tesla auto-pilot enabled, the car experiences phantom braking. This has happened multiple times already. The car will break unexpectedly for no good reason even if there is no obstruction on the road. The problem typically happens in the freeway at high speeds and presents a huge safety risk to the car occupants and the car behind since it increases the risk of a rear end collision. The problem is pretty common, a simple search on internet of tesla auto pilot phantom braking will yield many results. The problem started getting worse after full self driving beta was enabled around january 2022. When the problem happens, the car beeps loudly and breaks really hard. |
| Category | Electrical System |
| Date | Mar 06, 2022 |
| State | MD |
| Description | Tesla provided notification of nhtsa recall no. 21v-00d regarding the coaxial cable affecting camera visibility on 12/31/21. There is no estimate of when they will replace this cable, just that they have no parts available. I believe a reasonable time has passed and would like to have this safety issue resolved. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 05, 2022 |
| State | CO |
| Description | Automatic cruise control and tesla's auto pilot feature phantom braked extremely aggressively when it saw on coming traffic. Sometimes without any traffic. Through a roughly 1,200 mile road trip it happened at least 2-3 dozen times to the point where I turned it off concerned it might phantom brake aggressively with a car behind me and cause me to get rear ended. Sometimes it would give me alert sounds, sometimes it would just brake. This was never nearly as much of an issue until the november update of 2021. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 03, 2022 |
| State | PA |
| Description | Tesla has charged 00 for delf driving 2 years back and the self driving just came in effect , it is really risky to use this as the car brakes right before exit and some times does not evn recognize the red light s |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Mar 03, 2022 |
| State | WA |
| Description | While driving along the interstate on my commute at freeway speeds 60-70 miles per hour, the emergency braking system will suddenly engage, and the car will issue a collision warning. During these incidents there is no car at risk for striking my vehicle or slowing down in front of my car. My commute usually occurs in the evening and early in the morning. This typically happens at least once during my work week. |
| Category | Air Bags, Back Over Prevention: Rearview System Braking, Seat Belts |
| Date | Feb 26, 2022 |
| State | CA |
| Description | Constantly beeps and makes me think I'm getting into an accident took to tesla they say sensors are ok. But a car shows on my blind side and sometimes there's no car there, especially big trucks doesn't bring up sensor correctly |
| Category | Service Brakes |
| Date | Feb 26, 2022 |
| State | NY |
| Description | On a cold day at 26f, the parking system will seized. When attempting to move, you will have to move the accelerator pedal nearly more than a quarter to break free. This is extremely dangerous if you are parking close to another vehicle ahead. |
| Category | Structure:body |
| Date | Feb 26, 2022 |
| State | NY |
| Description | Vehicle handle will become frozen and because of the design, it is difficult to open the door. Once it is opened, the windows will not roll down far enough for the driver to close the door. Because of this, the driver will need to move or drive the vehicle with the door open. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Service Brakes, Vehicle Speed Control |
| Date | Feb 25, 2022 |
| State | MA |
| Description | Several times while driving highway route 2 in massachusetts, westbound and eastbound, the adaptive cruise control system slammed on the brakes for absolutely no reason. There was nothing in front of the car for 100 yards, sometimes longer. It happened at least 10 times within an hour. This caused a dangerous situation for myself and the cars behind me who were not expecting my vehicle to brake suddenly and for no reason. There have been many other cases of this submitted to the nhtsa, it is not an isolated problem. There were no warnings displayed during the phantom hard braking incidents. |
| Category | Unknown Or Other |
| Date | Feb 25, 2022 |
| State | TX |
| Description | Range is not true for 2019 p3d as it is advertised as 310, same for long range with same motor and same battery size, while performance has bigger wheels. I never got more than 220 range. |
| Category | Back Over Prevention, Electrical System, Visibility |
| Date | Feb 24, 2022 |
| State | FL |
| Description | The contact owns a 2019 tesla model 3. The contact received notification of nhtsa campaign number: 21v00d000 (electrical system, visibility, back over prevention) however, the part to do the recall repair was not yet available. The contact stated that while stopped at a red light, the rearview camera was inoperable. The manufacturer was made aware of the failure and scheduled two appointments for an associate to go to the contact's residence for the recall repair; however, the manufacturer canceled the appointments. The contact was instructed to use the side-view and rearview mirrors. The failure mileage was approximately 15,000. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 23, 2022 |
| State | FL |
| Description | Going down the highway (i75) and at a certain exit north of sarasota fl the car just randomly and unexpectedly brakes (phantom braking) no cars around, just straight highway has happened several times in this spot and also other spots |
| Category | Forward Collision Avoidance: Adaptive Cruise Control |
| Date | Feb 22, 2022 |
| State | TX |
| Description | Consistent "phantom breaking" when autopilot is engaged. There is not an option for a regular cruise control, rather, tesla activates an autopilot feature when the cruise is activated - the adaptive breaking is consistently applying the breaks when there is no reason. This is a safety issue as people following behind could hit my car when it tries to stop for no reason on a highway going 65-70 mph. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Feb 21, 2022 |
| State | NC |
| Description | When using cruise control the car will suddenly brake without warning and for no obvious reason. This happens with regular cruise control as well as adaptive cruise control. It happens at low speeds (in town driving) and at interstate speeds (65+mph). No warning lights or sounds. Most recently, today. Tesla has not been responsive to date. At higher speeds, there is a strong chance of either being rear ended or forcing the car behind me to take evasive action if they are too close which could result in an accident. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Feb 20, 2022 |
| State | OH |
| Description | Car has too many phantom braking issues while using autopilot and cruise |
| Category | Electrical System:adas:autonomous/self Driving:software |
| Date | Feb 18, 2022 |
| State | CA |
| Description | The contact owned a 2019 tesla model 3. The contact stated that while driving at 57 mph during rainy weather conditions, when hitting a puddle the vehicle then drastically slowed down and fishtailed veering to the left. As a result, the contact crashed into the divider. The air bags deployed. A police report was filed. The vehicle was towed to a aaa center where it was confirmed a total loss. The contact mentioned that the failure could be related to phantom braking. The manufacturer was not informed of the failure. The failure mileage was 27,140. It was determined that there was no phantom braking at the time of the accident. Consumer stated he would like to withdraw the complaint. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control |
| Date | Feb 18, 2022 |
| State | CA |
| Description | Phantom breaking on highways when approaching an overpass during daytime. Abrupt breaking on 5 fwy from 65mph limit to 45 mph limit when it is 65mph limit. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Service Brakes, Visibility/wiper |
| Date | Feb 18, 2022 |
| State | MD |
| Description | My model 3 tesla while in cruise control initiated braking while on a highway approaching an overpass. There was no obstruction on the road. I believe the cameras deduced the shadow of the overpass as an object and tried to stop. This incident has been termed ghost braking. |
| Category | Visibility/wiper |
| Date | Feb 18, 2022 |
| State | IA |
| Description | Defrost "button" location moved with sw update. Window became fogged rapidly and I couldn't find button. Figuring out how to locate the button, even though I had read update notes about moving button, took several seconds causing me to focus on car touch screen rather than road much longer than it should. I missed my turn because of this and could have easily run a traffic control sign/signal or drifted out of my lane, but I am experienced enough to know to glance up from the screen frequently even while searching for button. I waited a couple months to file this complaint figuring I would just need to get used to the new button placement, but I am thoroughly convinced the button needs to have 1 touch access on the touch screen as it did before, not opening a separate climate menu. |
| Category | Air Bags |
| Date | Feb 17, 2022 |
| State | AZ |
| Description | The contact owns a 2019 tesla model 3. The contact stated that the air bags deployed without impact. The vehicle was towed to the dealer who was unable to determine the cause of the failure. The vehicle was sent to the manufacturer who was investigating the failure however, no resolution had been made. The vehicle had not been repaired. The approximate failure mileage was 50,100. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Feb 17, 2022 |
| State | IL |
| Description | I start noticing when you stop at stop light or traffic light and soon you start drive and before it's get speed it's break for second you feel and notice something stop for second and this start happening since last 10 days |
| Category | Service Brakes |
| Date | Feb 17, 2022 |
| State | NY |
| Description | I was driving on a straight local street going around 40mph when all of a sudden, the car baked hard without the presence of any other cars or obstacles. This may have happened several times already and I am now reading that other people had similar incidences. |
| Category | Service Brakes, Vehicle Speed Control |
| Date | Feb 17, 2022 |
| State | NJ |
| Description | This is related to the latest recall for tesla unnecessary braking and acceleration on the highways . This happens to me a few times while I am on autopilot the car would suddenly break and accelerate right after . |
| Category | Chest Clip, Buckle, Harness |
| Date | Feb 16, 2022 |
| State | MN |
| Description | Q: what component or system failed or malfunctioned... A: summary: when using the car seat forward facing and in a configuration acceptable for forward facing as outline in the product manual, specifically when using the vehicle safety belt, the car seat harness can get tangled and interlocked with the vehicle safety belt, preventing the car seat harness from being tightened fully and also damaging the vehicles safety belt in the process. See attached images, videos, and transcript with clek support for more information. Q: ... And is it available for inspection upon request? A: yes q: how was the child's safety put at risk? Had I not noticed the issue by checking the tightness of the harness on my child's shoulders, I could have incorrectly believed that my child was securely fastened in the car seat. An inattentive parent or one that doesn't frequently check the tightness of the shoulder straps, could believe, if they were to pull the harness tightening strap and it were to stop, that their child was secure when in fact the harness could be tangled with the vehicle safety belt and the child not being secured in the car seat. Additionally, over time the vehicle seat belt could become damaged enough to where it no longer can serve its purpose adequately in securing the car seat to the vehicle. Q: has the car seat been inspected by the manufacturer, police, insurance representatives or others? A: clek support has been contacted and all details were provided but they are claiming that there is no issue with the car seat despite confirming with them that the car seat is in an acceptable configuration for forward facing and with being able to repeatedly reproduce the issue. Additional: I have a video of the issue but its too large to submit. I have uploaded it to my youtube account for viewing. Https://youtu. Be/q7bvugebnqm the images submitted are those provided to clek in the initial communication and the resulting conversation. The video best shows the issue. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Feb 11, 2022 |
| State | OR |
| Description | My radar-capable tesla model 3 is in the fsd beta program. As part of the program, tesla disabled radar functionality. Unfortunately on vision the car brakes aggressively (10+ mph decrease) approximately one time per five miles on the local undivided highways of central oregon. This is not safe for me or for other drivers. I have contacted tesla repeatedly to opt out of the fsd beta program and reenabled radar, but they have not responded. Customer service and service centers are not empowered to fix the situation. This situation puts me and other drivers at risk and could be easily remedied by tesla by adding a process for fsd beta program removal. Clearly their current approach is not working. |
| Category | Unknown Or Other |
| Date | Feb 11, 2022 |
| State | VA |
| Description | My concern is regarding the backup cameras on the car. While backing up the drivers rely on the backup and side view cameras to be aware of surroundings. Currently the camera skips frames or freezes and are is no longer reliable making it dangerous to backup vehicle while relying on the screen. There are multiple forums with similar complaints yet the manufacture states there is no current fix for this problem. This issue has been going on for almost a year. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 04, 2022 |
| State | FL |
| Description | While driving with autopilot engaged (adaptive cruise control + automatic braking) the vehicle abruptly slams on the brakes even when there is no vehicle or objects in its path. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes, Vehicle Speed Control |
| Date | Feb 04, 2022 |
| State | MN |
| Description | Every time I am on a two lane road, and sometimes even on divided highways, I experience numerous instances where the car seems to think there is an imminent collision, where the brakes are immediately applied excessively and for seemingly no reason. This issue is present with either the fsd beta engaged or simply having cruise control engaged at all. The issue is far worse at night, and in a 1 hour drive it is likely to happen several times. In addition to the above, the car also forces the auto high beams back onto auto when re-engaging the system after I've had to take control to stop it from stopping or swerving unnecessarily. Since the auto high beams are really bad, the car often will flash oncoming drivers on its own, and again for seemingly no reason. I usually remember to disable it every time, but have also forgotten and flashed oncoming drivers due to this as well. In addition to the above, the fsd system will make swerves that make no sense at times as well. For instance, it turned into what it thought to be the turning lane a block early, but maintained speed for the actual intended turn. When it saw the lines ending, it abruptly made a 90 degree turn a block early as it didn't know what to do. While I feel competent enough to be more alert than an average driver should expect to be when driving, I feel it is a matter of time, if it hasn't already happened, where teslas cause a rear end accident, injury, or even death, from their seemingly random and sudden movements by a driver that doesn't understand the limits of the cars. For the approximate date field below...... It happens every time I drive on a two lane road, and even more so at night. It's not a one time instance. It's every single drive. I'll put the date the last time I drove longer than a couple miles from home, but want to emphasize that everything described above can be easily reproduced on every single drive. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Feb 03, 2022 |
| State | CA |
| Description | Location: 5 fwy north (solana beach area) situation: 5pm rush hour traffic. Speed 30- 40mph incident: emergency braking system engaged for no reason resulting in all 4 wheels locking up. Scared the s#! T out of me but no injury or accident. No warning lamps or messages before the incident. Outcome: looked like an idiot to my fellow commuters. When I arrived home I turned off the feature and never used it again. No inspections. |
| Category | Visibility/wiper |
| Date | Feb 03, 2022 |
| State | TX |
| Description | Wiper don't work as expected on auto, and changing setting on the screen it's very dangerous in severe weather as you need to click the button, look to the screen while visibility almost zero and choose the speed while driving. This is very unsafe and almost I make accidents because of that. Solution is to let users change speed from steering scroll after hit the physical button on the indicators stick. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Steering |
| Date | Feb 02, 2022 |
| State | TX |
| Description | Two problems 1. Vehicle breaks randomly on the road when on assisted driving is enabled on freeways 2. New vehicle steering makes creaking/ clicking noise when turning. Reported to tesla and vehicle was repaired, but same issue again. |
| Category | Visibility/wiper |
| Date | Feb 01, 2022 |
| State | OH |
| Description | Since the last software update, it became twice as complicated to start the windshield defogger, because the button that was previously always on the screen, was relocated one level deeper and takes that much longer to keep our eyes off the road. This is unsafe. |
| Category | Lane Departure: Blind Spot Detection |
| Date | Jan 18, 2022 |
| State | TX |
| Description | Automatically activated blind spot camera system view is filled over 50% with glare from blinker while driving at night. This renders the driver safety feature unusable during nighttime driving and creates additional driver distraction with the bright light flashing on the vehicle display every time the turn signal is activated at all driving speeds. |
| Category | Electrical System, Forward Collision Avoidance: Warnings, Lane Departure: Warning |
| Date | Jan 16, 2022 |
| State | CA |
| Description | The screen on my tesla fails routinely (everyday) while driving and then reboots after about 3 minutes. This happens abruptly with no warning. Tesla has told me (verbally) that it was reproduced in their service location in palo alto. During this time, I have no idea of my speed or any other vehicle status, such as lane keeping, collision warning, navigation, heating, etc. I have tried to remedy this issue with tesla service repeatedly over two months, and the interactions have been unsatisfactory. Tesla does not seem to appreciate the potential seriousness of this issue and the risk to ourselves and others. Tesla service at sunnyvale, ca, encouraged me to continue driving, even though I pointed out the risk of "driving blind". My family is very wary of this vehicle now. |
| Category | Electrical System, Unknown Or Other |
| Date | Jan 11, 2022 |
| State | CA |
| Description | Tesla implemented a software "update" 2021-12-24 and removed basic functions making driving in everchanging ca weather a hazard. Both front and rear defrost buttons were constantly across the bottom bar of the touchscreen in the car before the software update on 2021-12-24. After the software update, the functions have been removed from the ever-present bottom bar. Because the touchscreen is the only way to turn on the defrost, this is a hazard. Now istead of simply pressing a button on the bottom of the screen, you have to press the car, then go to "climate" then turn on defrost. This is now a 2 or 3 step process. The other way to turn on defrost is to "swipe" up on the temperature, and this (if the climate control is off) will automatically turn on the climate control. On the new screen, I then have to hit "climate off" and also "defrost on". This is unsafe. Standard functions such as: volume, temperature control, defrost should be a single press away, not hidden behind several menus. Attachments description: oldui. Png this is the old user interface. Notice bottom bar on bottom of "screen" I have circled the defrost buttons in pink. Newui. Png this is new user interface. Notice the bottom bar now does not have the defrost buttons, but instead a "toybox", phone, and other icons that have nothing to do with driving a car. |
| Category | Unknown Or Other |
| Date | Jan 09, 2022 |
| State | MN |
| Description | Heating in the vehicle suddenly stops working in cold weather. I have been in the midst of a drive home in sun zero temperatures where I lose heat from my climate control and the cabin temperature plummets very quickly |
| Category | Visibility/wiper |
| Date | Jan 06, 2022 |
| State | NC |
| Description | The most recent ota update, v11, poses a severe safety risk and potential for future incidents. The update has moved visibility/safety activation into sub-menu's requiring the driver to take their eyes off the road for longer periods of time and search for these controls while the vehicle is moving. The main safety feature which is no linger available on the main screen is defrost, but other controls such as climate control, seat heating, tpms, and more are now 2-3 clicks/swipes away when they used to be one. Not only does it take 5-10 seconds to turn on the defroster which could be deadly in the event of a quickly fogging windshield, but one has to then take their eyes off the road to adjust all of the other climate functions that come on automatically by simply activating the defrost, such as a/c, seat heaters, etc. There is also no fan speed control to defrost, so on a very cold day if one does not want the defrost blowing at full power (very loud) the entire time they are driving they must keep toggling the touch button on and off, each instance requiring 2-4 clicks/swipes and 5-10 seconds of taking eyes off the road. |
| Category | Visibility/wiper, Visibility:defroster/defogger/hvac System |
| Date | Dec 30, 2021 |
| State | OH |
| Description | The contact owns a 2019 tesla model 3. The contact stated that the manufacturer had provided a new software update for the vehicle. The contact stated that the update made it difficult to use some functions. The contact was concerned that he had to take his eyes off the road to use the windshield wipers, defroster, and other features. The contact called the local dealer, but the vehicle was not diagnosed nor repaired. The manufacturer was not notified. The approximate failure mileage was 18,000. The vin was not available. |
| Category | Visibility/wiper |
| Date | Dec 30, 2021 |
| State | CO |
| Description | Software update version 11 makes it dangerous to drive when the front and/or back windshield fogs up. Getting the defogger to turn on requires multiple attempts to find icons and then more icons and then more options while attempting to drive the car (or pull over out of traffic to hunt down the defrost "button".) my windshield fogged up in a matter of seconds and it was impossible to see who was ahead of me, see the road, or get pulled over to avoid an accident while I struggled to find the software "button" hidden deep in the menus/screens somewhere. Also, blind spot warning camera is dangerous. It requires the driver to look away from the road and traffic, attempt to interpret complex visual data, and make a split-second decision (all while driving is traffic). It's way worse than not having the distraction at all. I love my model 3, but someone needs to reign-in tesla and keep them from forcing owners to drive their cars in an unsafe manner. |
| Category | Unknown Or Other, Visibility/wiper |
| Date | Dec 27, 2021 |
| State | CA |
| Description | Update 2021. 44. 25. 2 hid the defrost, defog, windshield wiper controls. These are safety concerns for me. The update also hid the seat heaters which is irritating but only a safety concern if I get cold and become distracted. |
| Category | Unknown Or Other |
| Date | Dec 27, 2021 |
| State | FL |
| Description | Tesla's new user interface / software to navigate the screen (adjust climate, radio, seats, vehicle settings, odometer, trip settings, etc.) has been destroyed in their latest update. Their cars are now too complicated to drive and pose a serious safety risk as drivers are trying to adjust simple controls in their vehicles which now require much more focus and effort to adjust. Tesla needs to revert their changes to their user interface. |
| Category | Suspension |
| Date | Dec 15, 2021 |
| State | CA |
| Description | The left front lower control arm came loose while I was getting out of my garage. The vehicle immediately became undrivable. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Dec 09, 2021 |
| State | PA |
| Description | During autopilot driving on highway, the car applied the brakes hard 2 times during my drive for no apparent reason. I was fortunate that no one was close behind me. This is a significant safety hazard. |
| Category | Visibility/wiper |
| Date | Nov 29, 2021 |
| State | CA |
| Description | This is my primary car and I have been driving the model 3 for more than an year. The side view mirrors provide very limited visibility. It doesn't provide the necessary field of view needed for safe driving. Many a time I find myself missing a car in the side lane when I turn my head. My spouse will not drive the car for same reason. The mirrors itself is very small and so is the viewing angle coverage. For context, I often travel for work and drive numerous different rentals cars - I have never felt this issue on other cars. I sincerely feel something is wrong with tesla model 3 side mirrors. I also the feel the same way about the rear view mirror. It is small and has to precisely adjusted. It is however less of a safety issue compared to the side view mirror. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Nov 16, 2021 |
| State | WA |
| Description | We have two tesla model 3s - 2019 and 2020. Both vehicles are experiencing increased issues with phantom braking where the car unexpectedly applies the brakes for no apparent reason when using cruise control or autopilot. Often times the braking is sever and abrupt. There have been incidents where we were nearly rear ended by the car behind us because of this. This is a major safety issue and I am asking the nhtsa to investigate. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Vehicle Speed Control |
| Date | Nov 15, 2021 |
| State | MI |
| Description | On three occasions while driving on the expressway the vehicle slammed on the brakes while tacc was enabled. One occasion the vehicle behind me had to swerve onto the shoulder to avoid hitting my vehicle. There was no threat or obstacles in the road, it was totally random. I'm afraid to use tacc and have no option for traditional speed based cruise on my vehicle. |
| Category | Unknown Or Other |
| Date | Nov 15, 2021 |
| State | CA |
| Description | Tesla model 3 is a cat death trap. There is a large platform cats can easily crawl into. . Cats jump out of the moving car when it's too late. Over two years period, two of my cats were killed the exact same way. When I took the car to the tesla service center, they refused to even take a look and diagnose the issue. Tesla needs to provide a fix for owners with cats or even have neighbors with cats. I'm attaching a picture showing the space with cat hair still stuck to it. The car behind me almost hit me when I tried to suddenly stop when I saw the cat jumping out. Cats died anyways. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Warnings |
| Date | Nov 14, 2021 |
| State | TX |
| Description | June 2021 I had an accident while tesla auto pilot was engaged. I was paying complete attention to the road, there was vehicle merging to the highway from right. Neither tesla slows down neither it have any warning and vehicle collided. Tesla auto pilot is misleading, and have serious safety concerns. I reported this issue to tesla, its been months I have not heard back. I am enclosing the incident video below. Https://youtu. Be/orb5qq3xsju I will be happy to share more details. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Structure:body |
| Date | Oct 29, 2021 |
| State | CA |
| Description | The casing that the batteries are covered in will sometimes "pop" during charging or preconditioning events. I think it's made from al and the temperature increase during cold days causes this pop. This may cause high cycle fatigue in colder climates while the vehicle is being charged constantly. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Lane Departure: Assist |
| Date | Oct 28, 2021 |
| State | AL |
| Description | After getting a shingles vaccination and eating lunch, a vaccine side-effect suddenly caused me to become extremely sleepy while driving. But autopilot drove me safely to my destination parking lot where I took a two hour nap. Autopilot saved my life and car from an accident. |
| Category | Structure:body |
| Date | Oct 27, 2021 |
| State | VA |
| Description | In august 2021, I discovered that the glass roof of my car had major cracks even though I had not had a collision and was not aware of any specific cause for such major damage. According to tesla technicians who examined the damage, the roof glass had "a small crack running in top layer of glass along with a small star crack on the front left"; the back glass had "several cracks all over it with two large impacts"; "both glass pieces showed external damage on both front and rear." as a result, it was necessary to replace the glass, at a cost of over 00. A hickory tree stands next to the uncovered driveway where the tesla is normally parked since it was bought over two years ago. I am incredulous that falling hickory nuts might have caused such extensive damage, as tesla theorized happened. In any case, if the roof glass is so fragile that a few falling hickory nuts could destroy the roof, it seems that the roof is not sufficiently strong and sturdy and could therefore be a safety hazard. |
| Category | Lane Departure: Assist |
| Date | Sep 15, 2021 |
| State | CA |
| Description | I was driving on I-80 eastbound at between dixon, ca and davis, ca with the tesla autopilot engaged (adaptive cruise control and lane assistance, not full navigation), hands on the wheel, in the rightmost lane. The autopilot suddenly started drifting to the left and the car partially entered the lane to the left of me before I disengaged autopilot and resumed control of the vehicle. At the same time, the center console display froze and "glitched" and became unresponsive. The car steering, acceleration and braking worked as normal, but turn signals did not work and I couldn't see my speed (the display had frozen). After a few seconds, the display turned off (still unresponsive). I pulled over to the shoulder and put the car into park and the display seemed to automatically reboot (the screen turned back on and displayed the tesla logo). After a minute, the car had completed rebooting and appeared to operate as normal again. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Vehicle Speed Control |
| Date | Sep 10, 2021 |
| State | CA |
| Description | Ever since I have owned the car, there have been intermittent bouts with what most tesla owners refer to as phantom braking while using the traffic aware cruise control (tacc) or autopilot (ap). In all instances, I'm driving along the I-15 highway in southern california at or near the speed limit with the flow of traffic, with no visible obstacles to safe driving in my lane or lanes adjacent to me, the car suddenly slams on the brakes out of nowhere and it is absolutely terrifying and unsafe. Today, had someone been tailgating me at 80mph and this occurred, I am certain I would have been rear-ended. The deceleration was so sudden and aggressive that I felt the blood rush to the front of my face and I became dizzy momentarily. I can't remain silent on this any longer as I hoped tesla would have fixed this through software updates. I no longer have trust in the system. I've reported phantom braking to tesla numerous times through their in-car bug report feature and there still is no fix. No other automakers are experiencing this with their adas systems and yet tesla is apparently leading us into full self driving. Please look into and investigate this for the safety of all drivers out there today. Thank you. |
| Category | Steering |
| Date | Sep 10, 2021 |
| State | FL |
| Description | Steering wheel locks up on my 2019 tesla three it has done this two days in a row the car was and the customer service shop for seven days they text me told me the car was to be picked up and was all fixed I went to the tesla dealership in orlando to get my car when they try to retrieve my car from the shop the wheel froze again they gave me another loaner car. Estimate time to be referred for this problem is seven days the days that this problem has occurred august 31 september 1 september 10 2021 |
| Category | Lane Departure: Assist, Vehicle Speed Control |
| Date | Aug 26, 2021 |
| State | NC |
| Description | I was going 45 mph with autopilot engaged and in fact the autopilot actually caused the accident. The car suddenly turned to the right and hit the curb then spinned 180 degrees midair, landed on the sidewalk and then rolled back fishtailed a wooden pole. |
| Category | Exterior Lighting, Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Aug 23, 2021 |
| State | CO |
| Description | 1. In three occasions while using fsd I approached red lights but the vehicle did not initiate a stop. I took control to do so. 2. Yesterday the car seemed to reboot. It was about 9pm, quite dark at 70 or 80mph on i80 in a construction area. The headlights stayed on and the car continued driving but the dash went black as it seemed to fail, and then seemed to reboot with the "t" coming back up before the full dash came up again. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Warnings, Unknown Or Other |
| Date | Aug 16, 2021 |
| State | NY |
| Description | We were driving our model 3 on autopilot on the lie from southampton to new york. We have the “full self driving†software from tesla. We drove past a parked suv about halfway through the ride, but the tesla did not notice. It drove straight through the side of the suv, ripping off the side mirror and skullcap from our car. We checked and the suv driver was totally fine, scared. We called tesla immediately and told them that in our opinion, our car had gone crazy and did not see the but my wife and I were other car stopped in the shoulder as we drove by at 60 mph. We have the invoices from tesla service documenting this issue and their repair of it, but we were then and remain now really scared when a car has its hazards on in the shoulder. |
| Category | Electrical System |
| Date | Jul 27, 2021 |
| State | CA |
| Description | The contact owns a 2019 tesla model 3. The contact stated that while charging the vehicle, the contact was coughing and had sinus issues. The contact's wife informed the contact that she had difficulty breathing while driving the vehicle. The contact stated that there may be an ozone leakage from the battery, underneath the vehicle and the fumes came into the cabin. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was unavailable. |
| Category | Power Train |
| Date | Jul 01, 2021 |
| State | CA |
| Description | Around 12:30 pm pst on 7/1/2021, I got back into my car which was parked at a local shopping center to return home. I quickly noticed when I shifted my car into reverse, it instead drove forward. I performed a hard reset of the vehicle, which did not fix the issue. I also tried putting the car into drive, then back into reverse and it still proceeded to drive forward. What eventually fixed the issue was putting the car into drive, then tapping the accelerator, then putting it back in reverse. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Vehicle Speed Control |
| Date | Jun 29, 2021 |
| State | IL |
| Description | On june 6th, 2021, we were driving home in our 2019 tesla model 3. We were at the intersection of 7th street and 36th avenue in moline, illinois. We were stopped on 36th avenue heading east trying to turn north onto 7th street. We were stopped behind another vehicle when our tesla started creeping slowly forward toward the vehicle in front of us. My wife, who was driving, stepped on the brake. But instead of stopping, the tesla suddenly accelerated, careening off the car in front of us and then heading into the intersection at full speed. My wife was able to avoid hitting two vehicles on 7th street in the intersection, but then hit a steel stoplight pole across the intersection. The right front passenger tire was torn off the tesla and the airbags deployed. No one was hurt. But we damaged two other vehicles and totaled our tesla. My wife insists that she did not hit the accelerator pedal. I believe I remember when she attempted to stop the car, she might have accidentally bumped the control behind the steering wheel that activates the adaptive cruise control. I do not know. But the adaptive cruise control should not activate under 35 mph. The moline police department investigated the accident and issued report number 2021005635. You can download this report on https://buycrash. Com. I have seen other reports on sudden unintended acceleration from tesla's and wanted to report this incident. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control |
| Date | Jun 25, 2021 |
| State | AZ |
| Description | Front facing camera, used by autopilot, obscured by contaminant on the inside of the windshield. Autopilot engaged without warning, even though the front facing camera was significantly impaired due to the contaminant. Contaminant appear to be glue residue based upon tackiness. The front facing camera is surrounded by an anti reflection enclosure. Upon inspection, the anti reflection enclosure was significantly degraded and broke into many pieces while being serviced. As this enclosure is designed to absorb light, it's likely getting extremely hot during the summer months in a car parked facing the sun. |
| Category | Steering, Suspension |
| Date | Jun 16, 2021 |
| State | CA |
| Description | Squeaky sounds and shaking steering control due to the front 2 wheels upper control arm ball joints lost the lubrication. Extremely laud squeaky sounds, the squeaky sounds is similar to car that about to fall apart in movies. Resulting the model 3 driver has to be on high alert all time, scared if the wheels will fall apart or the steering will be out of control or difficult to control. |
| Category | Tires:sidewall |
| Date | Jun 02, 2021 |
| State | CA |
| Description | In november both rear tires shredded, while driving. The metal belts became exposed. Tesla replaced the tires, claimed there was no other problem. The tires had been appropriately pressurized during the entire life of the tires. Mileage 9800. Two months later one of the rear tires (new tire) sustained a nail in the side wall- non-repairable (the sidewall on a new tire should not be on the pavement, but the side), and now at 3000 miles on the new tire not replaced due to the nail- the tire is beginning to shred again. This is coupled with inordinate road noise since the tires were changed. I think the problem is the car being inadequately made, and the tires, that seem to be exposing the weak sidewall to the pavement. Neither company claims credit for their handiwork. |
| Category | Unknown Or Other |
| Date | May 13, 2021 |
| State | NV |
| Description | I had an a/c repair person at my house, he was admiring the car saying how new it looked. I asked him if I should move the car out of the garage so he could work, he said "yes". I started to back out of my garage, I moved it 4-5 feet, the wheels hadn't even crossed the garage floor when I heard a loud boom or pop. I exited the car, came around to the rear thinking I had hit something and noticed the rear window cracked across the entire bottom section of the window. I took the car to tesla for repair and was told that this is not a stress crack but something impacted this glass. I will attest that this glass has never been impacted or hit. I believe this is a quality issue that should have been fixed under warranty by tesla but they refused and I had to pay 0. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Vehicle Speed Control |
| Date | May 10, 2021 |
| State | VA |
| Description | When I'm driving on an interstate highway with hot lane to the left of my direction of travel, the car erroneously senses the speed limit as 65 mph (the speed limit for the adjacent hot lane) rather than the actual speed limit of 55 mph in my lane. The result is that when I am using the adaptive cruise control in the situation described, the car suddenly and without warning accelerates by at least 10 mph over the posted speed limit. This has happened repeatedly and makes use of the adaptive cruise unsafe. |
| Category | Seat Belts, Seats, Service Brakes |
| Date | Apr 27, 2021 |
| State | TX |
| Description | Took my car five times for brake/suspension clicking, driver seat noise (bulletin already available), and steering column rattle ( advised by tesla to move the steering a little because it touching the instrument panel ( bad design and shouldn't the customer change his comfort to comfort the bad design by tesla.), also has issue with camera moist that prevent blind spot and autopilot lane change works in moistur weather, seat belt rattle. All these issue with some has bulletin they said normal and charge me for checking it while my car under warranty. All issues are while driving except battery breather supercharging |
| Category | Unknown Or Other |
| Date | Apr 23, 2021 |
| State | CA |
| Description | On 3/15/2021, my car suddenly turned 90 degree to the right under autopilot on highway 210 when hit a puddle. The rain is very small. I think the highway has risk as accumulated a puddle unexpected at all. Tesla 3 has issue as well since it shouldn't turn 90 degree. I was hit by a car and the car stopped. If there were container truck besides me, I might die that day. |
| Category | Lane Departure: Assist, Lane Departure: Blind Spot Detection |
| Date | Apr 09, 2021 |
| State | MD |
| Description | B pillar cameras tend to get condensation in them causing them to work intermittently. This has been reported to tesla service in rockville, md, to no effect. According to tesla, they do not have a solution for it, yet the cameras continue to intermittently fail to provide coverage, especially in weather conditions when they are most needed. Usually, the car is in motion when this issue arises and while driving at highway speeds. |
| Category | Vehicle Speed Control |
| Date | Apr 02, 2021 |
| State | CA |
| Description | My 2019 tesla model 3 independently executed a minor acceleration during a sharp u-turn on a side street with no instruction from myself. I have reported the issue to tesla and requested they review the data. This absolutely happened while my foot was not on the accelerator. I was very surprised by it and it startled me. I have been driving this vehicle since 2019 and this is the first time it happened to me. |
| Category | Air Bags |
| Date | Mar 17, 2021 |
| State | NC |
| Description | Tl* the contact owns a 2019 tesla model 3. The contact stated while driving in auto pilot at 65 mph in the rain, the vehicle began to drift to the left and then it spun out of control causing the vehicle to crash into a medium guard rail. There was no other vehicle involved in the crash. The air bags did not deployed, a unknown warning light did illuminate from the vehicle. The contact was the only one in the vehicle. The contact was not seriously injured however they had whiplash around their neck, but there was no medical attention or treatment for the injury. A police report was filed. The vehicle was towed to manufacturer dealer tesla (7101 glenwood ave, raleigh, nc 27612). The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 34,000. |
| Category | Unknown Or Other |
| Date | Mar 17, 2021 |
| State | GA |
| Description | Rear a/c vents blow hot air sporadically when front main vents are blowing cold air conditioned air. This happens are stops or when driving. Becomes dangerous for rear passengers/pets when outside temperature is high and car is adding additional heat to rear passenger area instead of cooling. |
| Category | Steering, Suspension |
| Date | Mar 02, 2021 |
| State | CA |
| Description | Yet another tesla in the junkyard https://erepairables. Com/salvage-cars-auction/tesla/model+3/vid-43698899 not in a crash. Front suspension simply fallen to bits. The usual busted steering knuckle and popped ball joints. I've seen shopping trolleys with sturdier suspensions. Please get these death traps off the roads. Yours extremely persistently keef |
| Category | Steering, Suspension |
| Date | Mar 01, 2021 |
| State | CA |
| Description | Please please please have a look at the photographs of this tesla with a snapped suspension. Https://www. Iaai. Com/vehicledetails/39201645? Tenant=us&rownumber=8 I have filed other complaints of this same failure on other model teslas that share the same suspension parts. This is not crash damage. This is bad manufacturing. Please investigate. Thank you keef |
| Category | Steering, Suspension |
| Date | Feb 28, 2021 |
| State | CA |
| Description | Here is a tesla model 3 in the junkyard. Https://www. Iaai. Com/vehicledetails/39201645? Tenant=us&rownumber=8 it has not been in a crash. There is no impact damage and no air-bags deployed. The front suspension has simply fallen to bits. The stem of the ball-joint has snapped. The steering knuckle has broken in half. The tesla factory is a disorganized shambles. Https://www. Youtube. Com/watch? V=hf_ormiy9tk there are many reports of drug use by employees and management. Quality control is nonexistent. Please stop this madness. Thank you keef |
| Category | Steering, Suspension |
| Date | Feb 26, 2021 |
| State | CA |
| Description | This is a complaint about ball-joint failure in tesla model 3 cars. Please note that I have used the vin of another tesla to file this complaint since the vin of the car in question is unavailable. Many owners are complaining on the forums that their steering is creaking and they are resorting to diy remedies such as peeling back the rubber boot on the top ball joint and squirting in lubricant. There have been many cases where the ball has eventually worn down and popped out of the socket. Here is a thread discussing this and the owner has included a photograph showing the separated ball joint. This photo is attached to this complaint thread: https://teslamotorsclub. Com/tmc/threads/whompy-wheel-syndrome. 221394/#post-5355853 snip ***I was driving this morning and the car started to pull to the left, as if my tire had gone flat. I pulled over and found that side of the car to be resting on the tire. I thought the air suspension had gone out in that area, but after having it towed, we found the ball joint to have failed. After looking online, I am thankful it wasn't much worse. If you google whompy wheel syndrome, you'll see plenty of stories where an accident ensued and lots of damage followed. Now I'm just interested to see what this will cost to fix. Guessing I should have the passenger side replaced, as a precaution, as well. "whompy wheels" is a term coined and perpetuated by a lunatic living in australia. The pictures associated with that phrase were taken from random pictures the guy found while trawling the internet, that is not to say people haven't had suspension issues, but "whompy wheels" is fud and therefore not a legitimate source of information.**** there are many teslas showing up in the junkyards with this exact same failure. Please act now. Thank you. Keef |
| Category | Unknown Or Other |
| Date | Feb 11, 2021 |
| State | CA |
| Description | The rear passenger side window spontaneously shattered while I was driving to work this morning. After a quick google search I found that this same thing has happened to many other model 3 owners. I immediately drove to the nearest tesla service center and was treated as if the problem was my fault and at first they were not going to cover it under warranty. I provided them with the dash cam footage of the window falling out of the vehicle into the freeway and proof that there were no other vehicles around me when this happened. They then agreed to cover it under warranty. But when my vehicle was done they then tried to blame the issue on the fact that my windows were tinted. It was very disappointing to be treated dismissively and for them to not acknowledge at all that this issue may be bigger than my vehicle. Had that window not been tinted the shattered window would not have stayed in tact like it did and I would have had shattered glass flying in the cabin of my vehicle making for a very dangerous situation. |
| Category | Electrical System, Unknown Or Other |
| Date | Jan 19, 2021 |
| State | WA |
| Description | When warming the cabin, rear vents will often blow very hot air, sometimes in excess of 100f, compared to the front vents. Even during the summer when the front is blowing cold air, the rear will still blow hot air. |
| Category | Unknown Or Other |
| Date | Jan 19, 2021 |
| State | OH |
| Description | The heat in the foot well is too hot when hvac system is on auto. Foot well can get as high as 50 degrees celsius which is not safe. This occurs during all driving and stationary parking. |
| Category | Forward Collision Avoidance: Warnings, Unknown Or Other |
| Date | Jan 15, 2021 |
| State | CA |
| Description | My son was driving on the golden gate bridge when the auto pilot applied the brakes. He said a traffic cone appeared on the screen. There was no traffic cone or any other object in the road. This issue caused an accident behind him because of the sudden brake application. This also happened to me while driving on the freeway. I had the car on cruise control. All of a sudden the brakes were automatically applied without anything in the road. |
| Category | Suspension |
| Date | Jan 08, 2021 |
| State | CA |
| Description | Here is another tesla model 3 in the junkyard. The front suspension has fallen to bits. All 3 ball-joints have simply popped apart. Even in cars that have been in major crashes it is unusual to see a ball joint that has separated. There are many reports on the forums that the ball joints on model 3 cars are squeaking badly when the steering is turned side to side. Example: https://teslamotorsclub. Com/tmc/threads/time-to-replace-upper-control-arm-ball-joints. 202921/page-3 time to replace upper-control arm ball joints | page 3 | tesla ... Teslamotorsclub. Com ' tesla: vehicles ' model 3 I am exceptionally disappointed that tesla will not honor what's clearly a fleetwide part failure issue for the ball joints ** owners are resorting to diy repairs by injecting grease or wd40 through the rubber boot. The squeaking sound means that metal is rubbing on metal. Eventually the ball wears down sufficiently for it to pop out of its socket. I have made reports to you already on this subject and have supplied many photographs of tesla popped ball joints. I strongly urge you to take immediate action by issuing a recall. Thank you. Keef |
| Category | Suspension |
| Date | Jan 06, 2021 |
| State | CA |
| Description | Here is a tesla model 3 in the junkyard. Https://www. Iaai. Com/vehicledetails/38603577? Rownumber=11 it has not been in a collision. There is no damage to the bodywork and no airbags have been deployed. The front suspension appears to have committed seppuku. All its giblets have fallen out. It looks as though the suspension has been unable to withstand the insane and ludicrous power of the motor and has had its nuts wrenched off. I think the same thing should happen to the nhtsa officials that allow these lethal contraptions to be on the roads. Have a great day. Regards keef |
| Category | Electrical System, Forward Collision Avoidance: Adaptive Cruise Control |
| Date | Dec 20, 2020 |
| State | CA |
| Description | White block appeared on screen, would not clear. Blocked visibility of any displays under the block, including gear selector, speed, energy status, turn signals, most of any other display, such as maps, camera display. Block remained when we left the car, and returned. Only could clear w/ display reset, which I uncovered once I returned home and looked online. White block did not appear to impact driving, but obscured basically every driving feedback you'd expect from a dashboard. |
| Category | Suspension |
| Date | Dec 12, 2020 |
| State | CA |
| Description | Started to hear noise from steering. Front upper control arm failure. Many owners have same issue evidenced by forum. |
| Category | Suspension |
| Date | Nov 27, 2020 |
| State | CA |
| Description | Tonight my tesla 3 with 9500 miles was noted by the driver in the car next to mine to be riding on a tire that was sparking. Stopping the car I found the radial michelin tire was riding on the inner medial radial as the rubber was totally gone. Further inspection found both rear tires to be similarly marked by having no tread. This is a 4 shell drive car in which there is a major problem with the suspension or motors for the rear wheels. I have never had a car with this type of problem. I suspect they cut corners t some major step or this is a mother type of design flaw. The front tires appear to have minimal wear. Which is what one would expect for a car that is one year old. Lucky we did not have a blow out |
| Category | Service Brakes |
| Date | Nov 22, 2020 |
| State | TX |
| Description | I, deputy a. Sabrsula #5090 with travis county sheriff's office highway enforcement unit responded to a collision on laguna cliff rd. A female backed out of her driveway, and upon placing her vehicle in "drive" mode, the tesla "took off out of no where" and caused the vehicle to drive through a neighbors front gate/fence cluster and through their yard. The vehicle then went through another section of fence and came to a final stop in the middle of a field. I noted there was zero evidence of any type of brakes being applied (skid marks, grass ruts, etc). The female stated she attempted numerous times to apply the brake but the vehicle continued forward. I attempted to load my photos from the crash but the files are too large. |
| Category | Suspension |
| Date | Nov 20, 2020 |
| State | CA |
| Description | Here is a tesla model 3 in the junkyard in hawaii. Https://www. Iaai. Com/vehicledetails/38117165? Rownumber=0 I don't think elon can use the chinese roads and chinese drivers excuse for this one. The front wheel and suspension has simply fallen to bits. This is not the result of a crash, no air-bags deployed and no damage to the car except for the wheel falling off. The stems of the ball joints are snapped. These same failures of snapped ball joint stems happen repeatedly on teslas. There is something badly wrong with the manufacturing process and inspection. This car has only covered 6000 miles. Why in the world are you allowing tesla to get away with this? Yours in disgust. Keef |
| Category | Tires |
| Date | Nov 09, 2020 |
| State | CT |
| Description | 2019 tesla 3. Consumer writes in regards to unintended acceleration. *ld the consumer stated while driving, the vehicle veered to the right and flipped over. The vehicle had 16,000 at the time of failure. It was totaled. The consumer stated upon inspecting the vehicle, the next day, the driver's side tire was flat. The manufacturer was notified. *js |
| Category | Service Brakes, Unknown Or Other, Vehicle Speed Control |
| Date | Nov 03, 2020 |
| State | NJ |
| Description | 1. Phantom braking while driving on autopilot: mostly on highways, when driving on autopilot, the car suddenly applies brakes for no reason and no obstacle or vehicle in front of the car. This may lead to someone hitting me from behind (rear ending) as that driver would not expect my car to slow down. 2. Homelink system closes garage door randomly: the homelink gives command to garage door to close when it is not supposed to. There were an incident when the car was under the garage door and one incident when the car was backing out. 3. Lane departure alert: on newly marked road, the car did not take any action when the lane was crossed without engaging turn signal. The lane departure alert system should have brought the car back in lane. Tesla's response is that the systems are "beta versions". I can understand a system not working (like lane departure alert). However, phantom, braking and homelink issues are out of drivers' control and there is no corrective action a driver can take. For example, a) "the car does not apply brakes if there is obstacle", driver can apply brake and mitigate the risk. B) "the car applies brakes when the road is clear". Driver cannot help as it will be few seconds before the driver realizes that the car applied brakes for no good reason and then he/she will have to cancel the autopilot system and take control. It may be too late... There were several incidents of phantom braking. There were 4 incidents related to homelink. Date below is the date of latest phantom braking incident. |
| Category | Electrical System, Electronic Stability Control, Service Brakes |
| Date | Oct 30, 2020 |
| State | CA |
| Description | Driving on highway 280, the auto-pilot stopped working and driving became erratic and unsafe with random accelerations/decelerations. I had no choice but to keep on driving. Tesla kept confusing me with their service arrangements while I needed to use the car every day. It took a week to arrange for service. The car sat for a week at the dealership with no communication from tesla. Then they sent a laconic request to pay them Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
| Category | Steering, Suspension |
| Date | Oct 28, 2020 |
| State | CA |
| Description | Here is a 2019 tesla model 3 in the junkyard. Https://www. Copart. Com/lot/53850990/photos/2019-tesla-model-3-pa-pittsburgh-north the front passenger side is completely smashed in. Judging by the fact that the passenger side air-bags have not deployed and that there is no blood splatter on the dashboard it looks as though the passenger seat was unoccupied. This is very fortunate. Turning now to the probable cause of the crash, the front suspension is in pieces. The stem of the lower ball-joint has snapped and so have most of the other giblets. The tire has had all the tread worn off. The tread on the other tires is in good condition. Given the known weaknesses of tesla ball-joints and castings that are the subject of a recall in china it is a near certainty that the suspension fell to bits causing the tire to be shredded and then things went from bad to worse. Why don't you follow the lead of china and get these junk-heaps off the roads? Yours in disgust. Keef |
| Category | Unknown Or Other |
| Date | Oct 27, 2020 |
| State | RI |
| Description | In their newly released autonomous driving package called full self driving, my car is acting very erratically and does not seem to be safe. Specifically on narrow streets the car will automatically fold the mirrors meaning I can't even safely monitor the vehicle as it drives. Can you address this with tesla? |
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking, Vehicle Speed Control |
| Date | Oct 22, 2020 |
| State | MA |
| Description | Tl* the contact owns a 2019 tesla model 3. The contact stated that he purchased the special feature adaptive auto pilot back in 06/2020. The contact stated that the automatic emergency braking activated independently while driving 65 mph, almost bringing the vehicle to an abrupt stop three times on the same day. The brake pedal was depressed to deactivate the feature, allowing for the vehicle to accelerate. The vehicle was taken to tesla (840 providence hwy, dedham, ma 02026 (781) 471-3001) to be diagnosed. The mechanic was unable to duplicate the failure. The manufacturer was contacted and informed of the failure. The manufacturer suggested that the feature be turned off. The vehicle was not repaired. The failure mileage was 14,000. |
| Category | Vehicle Speed Control |
| Date | Oct 20, 2020 |
| State | PA |
| Description | I was pulling in head first to a parking spot in a shopping center and was coasting into the spot. The car suddenly jolted forward at a very high speed. Our car jumped over the curb, traveled up a 4 to 5 foot high, sloped embankment, and struck a parked car in the upper parking tier. |
| Category | Suspension |
| Date | Oct 16, 2020 |
| State | CA |
| Description | Please note that I have used the vin of another 2019 model 3 to submit this complaint since the vin of the badly mangled car which is the subject of this complaint is indecipherable. Here is mangled model 3 in the junkyard: https://www. Copart. Com/lot/52448180/photos/2019-tesla-model-3-in-indianapolis from the condition of the wreck and the bio-hazard markings it is a certainty that occupants have been severely injured or killed. The attached photograph shows that the upper ball joint has popped apart. This can only happen if there is a manufacturing defect or if the ball has worn down due to poor lubrication. Many owners have complained about squeaking ball joints and some have resorted to puncturing the rubber boot and injecting spray lubricant. Even in such a severe crash the ball joint should not have popped apart like this. It is highly likely that this ball joint failure was the cause of the crash. In the photograph balljointfatal2 you can see that there is a flat section worn away on the tire tread. Teslas have anti-lock-braking system. The only way for a wheel to totally jam up and skid is by means of a mechanical failure prior to the crash. It is disgraceful that your organisation does not demand that tesla recall these deadly cars. Please take action. Thank you keef. Please note that although I have used a substitute vin this submission is entirely honest and factual and I have supplied my genuine contact details. Number of deaths and injuries is an estimate based on the severity of crash damage. Date of crash and speed of vehicle are estimates. Mileage of vehicle is an estimate. I deny the claim by elon musk that my complaints are fraudulent and intended to damage the tsla share value. |
| Category | Suspension |
| Date | Oct 16, 2020 |
| State | CA |
| Description | Yet another tesla in the junkyard with a suspension that has fallen to bits. Https://www. Copart. Com/lot/39479050/photos/salvage-2019-tesla-model-3-fl-orlando-north this car has not been in a crash. No air-bags have deployed. There is no significant damage to the bodywork. All of the ball-joints have snapped off. I am continuing to file these complaints in the public interest and in an attempt to prevent further loss of life. Thank you keef |
| Category | Service Brakes, Vehicle Speed Control |
| Date | Oct 07, 2020 |
| State | TX |
| Description | While driving in the left-most lane on mopac expressway in austin (although has happened other times and places as well) with "full self driving" autopilot engaged (and with the car having been in control for quite some time before this), the vehicle slammed on the brakes for no apparent reason. I immedately pressed the accelerator to override the breaking action and avoid being rear ended. To the best of my knowledge no accidents occurred as a result, however it did cause multiple cars behind me to have to brake. Similar issues incidents have happened before, however it seems to be doing it much more often now. I'm unable to upload it, but I also have a video from the vehicle itself showing the incident. |
| Category | Structure:body |
| Date | Sep 23, 2020 |
| State | CA |
| Description | Part number 1131205-00-cc (pp-gf20), poor design breaks easy on (3) thin tabs unable to support push/pull of panel to seat grommets, use to hold up panel in frunk portion of vehicle where clean air intake. This allows a panel to hold the pushing and pulling off of a panel. Alot of people are unaware this part is broken, usually starts in manufacturing installation. |
| Category | Suspension |
| Date | Sep 22, 2020 |
| State | CA |
| Description | Model 3 in the junkyard: https://www. Iaai. Com/vehicledetails/37485495? Rownumber=9 the front suspension has fallen to bits. The lower ball joint stem has snapped. A ball-joint stem is normally made from high grade steel and would be expected to tear through the hole in the cast alloy steering knuckle before it would itself snap. Tesla must be obtaining these suspension parts from a a team of monkeys working in someone's back shed. Musk is fond of using the words insane and ludicrous. In the case of the snapping suspensions these words make perfect sense. It would be nice if you would take action but I won't be holding my breath. Yours whompily. Keef |
| Category | Electrical System, Unknown Or Other |
| Date | Sep 21, 2020 |
| State | TX |
| Description | This occurred this past saturday in a nordstrom rack parking lot in dallas. My reason for being at this shopping center was to do a quick return at nordstrom's rack. I opened the back door of my tesla and grabbed my return. I walked away from my car, believing that the smart locking system would secure the contents of the car and the vehicle itself. I was in the store for approximately fifteen minutes. When I returned to my car and opened the back passenger door to put in the empty nordstrom's bag, there was a man hiding in my back seat, under my dog's blanket. He was wearing black gloves and was holding my tesla charger in his hands. I screamed and two young girls came over to try to help. We backed away from the vehicle. The man then crawled into my trunk from the back seat, popped open the trunk from the inside and climbed out. He looked at me, shaking his head, and called me crazy over and over again while security was present. He wandered away for an hour and forty-five minutes. Security kept an eye on him while waiting for dallas police to arrive. Police caught up with him after he wandered back to the same vicinity. The police took a case report, found out that the suspect had warrants out for his arrest, handcuffed the man and put him into the police car. I don't feel safe when I leave my vehicle, and this should never have happened. Here are my issues: obviously, my doors did not lock as soon as I closed them. There is about a five to ten second pause until I completely walk away from the car before it actually locks. That is how this man got into my back seat. He could have strangled me with my charger, raped me, and then killed me, and not one person would have ever seen him. I am not sure how I should proceed. I do know that every tesla owner should be aware of this dangerous occurrence. |
| Category | Suspension |
| Date | Sep 05, 2020 |
| State | CA |
| Description | Here is a tesla in the junkyard. Https://www. Iaai. Com/vehicledetails/36045205? Rownumber=2 not in a crash, no air-bags deployed. Only damage is to the rh front area. The tire is badly worn away. It looks as though a suspension failure caused the wheel to rub hard against the body but because the driver is a tesla owner and by definition not the sharpest tool in the shed he just carried on driving for a few more miles until everything turned to feculence. Please be so kind as to investigate. Thank you keef |
| Category | Suspension |
| Date | Aug 29, 2020 |
| State | CA |
| Description | Here is a 2019 model 3 in the junkyard. Https://www. Iaai. Com/vehicledetails/37267527? Rownumber=6 not in a crash, no air-bags deployed, no bodywork damage. The front suspension has competely fallen to bits! What the fudge?? Are you afraid of elon or what? Have a great day. Keef |
| Category | Suspension |
| Date | Aug 15, 2020 |
| State | CA |
| Description | Here is a 2019 tesla model 3 in the junkyard. Https://www. Iaai. Com/vehicledetails/37119993? Rownumber=13 not in a crash, no air-bags deployed, no impact damage. The front rh suspension has fallen to bits. The stem of the lower ball joint has snapped. This is a common failure in teslas it seems that the ball joints are of very poor quality and snap off very easily. It is apparent that this component snapped while the car was moving and that the broken parts gouged the inside of the wheel until it split in two. See attached photographs. It was only by good fortune that this did not result in a fatal crash. Please investigate. Thank you keef |
| Category | Suspension |
| Date | Aug 11, 2020 |
| State | CA |
| Description | Here is a 2019 model 3 in the junkyard https://www. Iaai. Com/vehicledetails/37069661? Rownumber=1 it has been in a major crash. The tread on the front rh tire has been rubbed completely away. The top ball-joint has popped apart. It is unusual for good quality ball-joints to pop apart even after an impact. Bearing in mind that the top wishbone on a model 3 is made from plastic it is highly unlikely that a large force was transmitted to the ball joint. It is almost certain that what happened was like this. A suspension part failed whilst the car was being driven and this caused the tire to rub against the wheel well until the tire finally burst. Then the car crashed. That's it. Would you please issue an immediate recall before more people get killed. Thank you. Keef please note that date of incident and details of injuries are just estimates. |
| Category | Suspension |
| Date | Jul 20, 2020 |
| State | CA |
| Description | This is a complaint about fragile suspension components in teslas. Please not that I have used the vin of another tesla model 3 to file this complaint since the vin of the affected car is unavailable. Here is a tesla suspension assembly listed for sale on ebay. Https://www. Ebay. Com/itm/seat-tesla-model-3-rack-and-pinion-strut-parts-miami-suspension/264625594705? Hash=item3d9cea2151:g:ngeaaosw7pnepght the lower suspension arm (made from cast monkey-metal) has simply snapped in half. This assembly has been taken from a wrecked tesla and naturally I do not know the circumstances that caused it to be sold for spare parts. The rest of the suspension assembly is undamaged. There is no sign of impact damage to the assembly at all. It has simply snapped like a pretzel if have attached a blown up picture of the snapped part. You should also be interested in this article https://insideevs. Com/photo/4755029/this-tesla-model-3-manufacturing-issue-could-have-ended-really-badly/ which proves that the suspensions do indeed fall to bits and that is not owner abuse as tesla has been claiming. Please do the right thing and demand a recall. Thank you. Keef unhinged |
| Category | Tires, Wheels |
| Date | Jun 27, 2020 |
| State | CA |
| Description | I have a 2019 tesla model 3 with premium wheel upgrade and the continental pro contact rx tires put on by tesla are clearly defective. The car has 7k some miles on it and the tire blew out randomly. There was no impact/crash of any kind, we were going approx 30 miles per hour on a paved road and heard a large boom. Then almost instantly our tpms indicated extremely low tire pressure pull over now. We had a blow out with these basically brand new tires, no other damage to car so that's it. Could kill someone in the wrong circumstance! *tr |
| Category | Electrical System |
| Date | Jun 23, 2020 |
| State | IN |
| Description | The only display in the car will turn off while driving. This causes a loss of all readout. You lose the speed you are traveling, hvac, backup camera, safety warnings, etc. This has happened over and over. This has been reported to tesla and they declined to fix it under warranty when first reported at approx 1500 miles. This is not a road legal car when the only display intermittently stops working for an undetermined amount of time while in use. *tr |
| Category | Air Bags |
| Date | Jun 15, 2020 |
| State | UT |
| Description | At approximately 1800 hours on june 3 2020 the vehicle was traveling under the speed limit on a residential street. At a cross street, an suv failed to make a stop at a posted stop sign and struck the vehicle on the right passenger rear quarter, spinning it 270 degrees and propelling it into a wall across the street from the lane of impact. The driver, the only occupant was not injured. The driver of the suv fled the scene of the accident. Police were called and responded to the scene. A police report was filed. The car was evaluated as a total loss by the insurance appraiser. Importantly, the rear passenger airbags did not deploy on impact. *tr |
| Category | Steering |
| Date | May 15, 2020 |
| State | CA |
| Description | While attempting to make a left into my driveway traveling about 10mph the steering completely disengaged and would spin completely around without moving the front wheels at all. I stopped and called service before hitting anything. The car is being serviced now. *tr |
| Category | Structure:body, Visibility |
| Date | Apr 08, 2020 |
| State | FL |
| Description | Do to a large back windshield (entire vehicle roof is made out of class) I believe that the heat makes the windshield crack. I posted a video on youtube explaining how my vehicle windshield broke down by the intense heat, a person replied with the same problem. *tr |
| Category | Electrical System, Fuel/propulsion System, Unknown Or Other |
| Date | Mar 30, 2020 |
| State | FL |
| Description | Immediately prior to downgrade my tesla model 3 configuration from standard plus (240 max charge limit) to standard configuration (220 max charge limit), I could charge to 239 charge limit. At the downgrade, in conjunction with a software update, after the synchronization/calibration period took place, my new configuration of standard had a charge limit of only 207/208 at 100% charge, which is an immediate loss of charging limit of 31+. This is a 50% greater drop in charge limit than was agreed. The charge limitation was supposed to be only a 20 miles drop, but it ended up being 31+ drop in charging limit. My battery is and has always been in good health. The method of reduction in charge limitation was originally communicated to be a simple software limit. However, I was later told that the limit in charge level was achieved by actually turning off cells within the battery block. If turning off cells is in fact the method used to limit the charging capacity of the battery, then it is very concerning since not only is it a fraudulent removal of capacity - but a much greater drop in charging capacity than the charge capacity I purchased - but it also leaves me in a situation where I can only charge to 166 miles to maintaining my battery's health condition at the recommended max 80% charge level. At an 80% charge level of the now 207/208 100% maximum charge limit I will only get 166 charge. At 80% of my standard configuration I would have been able to charge to 176. If I had known this artificial and fraudulent reduction in charge limit would have been imposed I would have not downgraded to standard. The charge limit on the non-downgraded standard plus configuration has been increased to 250 from 240. So, today without the downgrade my 80% charge limit would be 200 instead of 166 - a 34 charge increase - or - a 43 increase at 100% charge limit!! |
| Category | Unknown Or Other |
| Date | Mar 11, 2020 |
| State | CA |
| Description | This was not an event, but a feature that could result in injury or death. I am very concerned that the passenger doors do not have mechanical release levers should the car loose power. That means I could be trapped in the car if I am in the back seat. I am 65, and climbing over the seat would be difficult for me. The owner's manual says I can crawl through the trunk which has a manual release, but that is even harder. I practiced it with the trunk empty, and it was very difficult. With luggage in the trunk it could be impossible. We often carry people in their 80's in the back seats as well, and explaining these emergency procedures is quite anxiety-provoking. I myself have claustrophobia. I have discussed this with a tesla representative, who is going to put it through as a suggestion. I asked to have the door handles replaced with door handles equipped with emergency release levers, but I am told that this is not an option at this time. |
| Category | Structure:body |
| Date | Mar 06, 2020 |
| State | TX |
| Description | When get wet, undercarriage composite try gets heavy when water is absorbed and fall/ tear and get dragged on the street, sometimes resulting in friction sparks. |
| Category | Unknown Or Other |
| Date | Feb 29, 2020 |
| State | CA |
| Description | The vehicle develops moldy smell after a short period of time that is a potential health hazard due to bacteria growth. The smell is due to the accumulation of water on the evaporator and is a mechanical design issue that impacts most tesla 3 cars. |
| Category | Unknown Or Other, Vehicle Speed Control |
| Date | Feb 27, 2020 |
| State | CA |
| Description | While attempting to park in a school parking lot, the vehicle accelerated unintentionally striking another parked vehicle and a sign pole in front of the parking space then coming to a stop on top of a boulder. The private security patrol at the school filed an incident report with all details. |
| Category | Suspension |
| Date | Feb 25, 2020 |
| State | CA |
| Description | Here is a tesla model 3 in the junkyard. Https://www. Iaai. Com/vehicledetails/35467844/15 the top suspension ball joint has simply popped apart. This ball joint is only connected to a steering knuckle made from monkey metal and to a suspension arm made from plastic. How in the name of beelzebub does a suspension ball joint simply pop apart like this ? (and there are plenty more tesla examples to be found ) nntsb has opined that you have been letting tesla get away with murder (autopilot) just wait till they start investigating the whompy wheels. Tell you what. I'll give them a heads up myself. Have a great day. Keef |
| Category | Service Brakes |
| Date | Feb 19, 2020 |
| State | MI |
| Description | The vehicle experiences sudden braking while driving freeway spped around 65 to 70 mph in the freeway underneath overpass during sunny day using autopilot. Tesla autopilot consider shadow underneath the overpass as stand still vehicle and apply sudden brakes. This can be very dangerous. I have reported this problem 2 times already to tesla support, but, nothing has been done. |
| Category | Unknown Or Other, Vehicle Speed Control |
| Date | Feb 19, 2020 |
| State | TX |
| Description | My tesla model 3 keeps unintentionally and erratically braking while in motion using the autopilot or cruise control on the highway. I have multiple dates and times of this incident happening. This is known as "phantom braking" a false positive that the autopilot system engages in. This happens at random areas and time (day or evening) on the freeway. I have contacted tesla service and they have given me the cold shoulder and stated there is no fix for this. |
| Category | Power Train, Vehicle Speed Control |
| Date | Feb 14, 2020 |
| State | AZ |
| Description | Tl* the contact owns a 2019 tesla model 3. The contact stated that while her spouse was attempting to park the vehicle, the vehicle accelerated out of control and crashed through a wooden fence, knocked it down, and crashed into a neighbor's wall. The air bag did not deploy. There was no warning. There was no injury. A police report was filed. The contact called a tesla road side service whom advised the contact to have the vehicle towed to dan's paint & body (3810 e 22nd st, tucson, az 85713) a tesla approved body shop, where the insurance company approved the body damage repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,677. *bf*jb |
| Category | Electrical System, Service Brakes, Steering |
| Date | Feb 13, 2020 |
| State | ME |
| Description | I previously submitted a concern with this car that occurred in december 2019. Tesla in milford, ct had the car in service for 23+ days because of errors with the car: alert messages included (but weren't limited to) power reduced, front motor disabled, etc. The car kept powering off while I was driving and the brakes and steering malfunctioned. Tesla ultimately diagnosed the problem as a "shorted penthouse harness." two weeks after receiving the car back, the error messages reappeared. The car broke down again and had to be towed back to tesla in milford, ct. While tesla indicated that the prior issues were resolved, they obviously weren't. The car shut down again while I was driving on the interstate and also in the city. The brakes and steering didn't function properly. I received error messages indicating power reduced, brakes disabled, power steering disabled, front motor disabled, automatic emergency braking disabled, car may be free rolling--just to name a few. This car is unsafe and unreliable. As of today, the car has been in service for 28+ business days; however, tesla told me they worked on the car over the weekend, which would indicate the car has been in service over 30 days. |
| Category | Vehicle Speed Control |
| Date | Feb 11, 2020 |
| State | WA |
| Description | While driving at ~70mph on the freeway, we attempted to open the web browser app. The entire ui froze, during this time I could not exit autopilot by pressing the brake pedal. The car would decelerate when pressing the brake, however after pressing the brake the car immediately accelerated back to the set cruise control speed. After around 30 total seconds (around 10 seconds after attempting to exit autopilot) the ui unfroze and I was able to exit autopilot. |
| Category | Air Bags, Vehicle Speed Control |
| Date | Feb 06, 2020 |
| State | CA |
| Description | Tl* the contact owns a 2019 tesla model 3. The contact stated that while at a stop sign, the vehicle accelerated independently causing the vehicle to crash into another vehicle causing that vehicle to rear ended another vehicle. The contact mentioned that the brake pedal was not depressed. The air bags failed to deploy. The contact was unaware of a police report being filed. The contact stated that there was no injuries sustained. The vehicle was towed to a towing lot and then to a collsion center. The contact contacted tesla (811 s san fernando blvd, burbank, ca 91502) where they was informed of the crash and informed the contact that they was unable to assist. The vehicle was not repaired or diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000. |
| Category | Suspension |
| Date | Feb 01, 2020 |
| State | CA |
| Description | Please note that the full vin of the car I am complaining about is unknown and therefore I have used the vin of another wrecked 2019 model 3 to submit this report. Here is a damaged tesla in a salvage auction in germany. Https://www. Copart. De/lot/50047705/photos no airbags have deployed and the car is almost undamaged except that the front suspension has fallen to bits. The attached photographs show that the ball joint of the lower control arm has snapped. Also the ball joint that attaches the steering arm has snapped off which is extremely alarming. Part of the cast aluminium lower arm has snapped off. The manufacturing standards and quality control of tesla suspension components is appalling. Rather than reporting these defects back to the factory and to the nhtsa these failures are being systematically covered up. Quite obviously the german owner of this car will not be reporting this to nhtsa so I am doing my best as a concerned citizen to bring this to your attention. The tesla fan club is not very pleased that I am doing this. Such is life. Regards keef |
| Category | Electrical System, Steering, Unknown Or Other |
| Date | Jan 28, 2020 |
| State | FL |
| Description | The driver was involved in a fatal accident in which the auto-pilot and/or lane-assist features failed, causing the vehicle to travel out of its lane and into oncoming traffic while traveling west on osceola polk line road east of sullivan road in florida. The tesla then collided with a vehicle in oncoming traffic, killing the driver of the tesla. Florida highway patrol and osceola county firerescue investigated. |
| Category | Electronic Stability Control, Structure:body, Wheels |
| Date | Jan 27, 2020 |
| State | CA |
| Description | Autopilot was engaged. The tesla vehicle sensors failed to recognize 2 parked vehicles on the right side of the street while driving, and collided with them. Anti-collision mechanism and auto-braking failed to apply, resulting in collision. |
| Category | Vehicle Speed Control |
| Date | Jan 24, 2020 |
| State | OR |
| Description | While in reverse parallel parking on a city street, vehicle accelerated suddenly. The vehicle continued to accelerate once pressure on the throttle petal was removed and did not stop acceleration until brake was applied. Vehicle impacted curb, but did not sustain damage outside of some light scratches to the wheels. Vehicle returned to normal operation after being put into park, removing the break, reapply the break, placing in drive, and slowly releasing the break. |
| Category | Electrical System, Structure:body, Wheels |
| Date | Jan 21, 2020 |
| State | WA |
| Description | This incident happened because of sudden acceleration issue in tesla mode 3 in our parking lot. I was parking between 2 cars on my right. So, was really slow. While turning there was a sudden acceleration and the vehicle was at a high speed. Since, I was turning, the car rotated at the high speed and in the process my car hit car on my left, 3 cars on my front. There was severe damage to my car and a flat tire. Fortunately, no people were affected. When the accident happened, all systems stopped functioning. |
| Category | Service Brakes, Vehicle Speed Control |
| Date | Jan 21, 2020 |
| State | TX |
| Description | The cause of the "sudden unintended acceleration" in tesla vehicles is a design flaw in which the gas and brake pedals are too close together and not offset as in other vehicles. While tesla alleges it is user error, this error is caused by poor design. 1. As you begin to stop or pull into a parking spot (vehicle in motion traveling at a slow speed in a parking lot), it is quite easy to push the wrong pedal, or push both pedals, causing acceleration. This is especially true for drivers with large feet. 2. Occurance is relatively rare, and can cause property damage and minor injuries. 3. User remedies include not wearing shoes while driving. |
| Category | Vehicle Speed Control |
| Date | Jan 21, 2020 |
| State | CA |
| Description | When parking the car, the car accelerated without the driver depressing the pedal causing the car to run into a building and cause damage. Despite the speed, the airbags did not deploy |
| Category | Vehicle Speed Control |
| Date | Jan 21, 2020 |
| State | PA |
| Description | When I stopped on parking lot car suddenly accelerated over the curb into building. |
| Category | Suspension |
| Date | Jan 20, 2020 |
| State | CA |
| Description | Here is a model 3 in the junkyard. Https://www. Copart. Com/lot/61748319/photos the front suspension has fallen to bits. The upper ball joint has popped out of its socket. The lower ball joint has snapped its stem. There is very little impact damage to that area of the car, nothing that would account for the suspension falling to bits like that. These tesla suspensions are badly designed and badly manufactured. It is entirely probable that the recent crash of a model 3 in long beach which severely injured a pedestrian was caused by a suspension failure. The wheel on that long beach crash car looks badly whompy. |
| Category | Unknown Or Other, Vehicle Speed Control |
| Date | Jan 20, 2020 |
| State | CA |
| Description | Car turning and pull up to the garage drive way, it suddenly unintended accelerate and crash into the garage gate. (videos available) |
| Category | Vehicle Speed Control |
| Date | Jan 19, 2020 |
| State | MD |
| Description | Sudden unintended acceleration in driveway was I was pulling into carport. Slammed on brakes to prevent impact into carport wall. |
| Category | Air Bags, Structure:body, Visibility/wiper |
| Date | Jan 17, 2020 |
| State | CA |
| Description | I am female safe driver with clean driving records, my tesla was third car stopped at traffic light on dec 19th in the city street, and all of sudden, I strongly believe that it triggered unintended spontaneous acceleration that resulted in accident with two cars ahead of me, damaged all 3 vehicles including mine, I pushed the brake immediately & parked before all airbags in my car deployed. I tried to prove my point to the insurance that its not my fault but its a car that became uncontrollable due to probably some kind of nightly automatic software update or a mechanical problem but insurance didn't agree and forced me to agree that I did it ! |
| Category | Vehicle Speed Control |
| Date | Jan 17, 2020 |
| State | IL |
| Description | I was pulling into a parking spot at the grocery store and as I tried to ease to a stop, the care accelerated quickly and aggressively and I smashed into the parked car a few feet in front of me. Air bags went off and burned a hole in my pants and burned the skin on my left thigh. Substantial repairs were required. I have never had anything like this happen before or since. I am healthy, not on any meds or substances, wasn't tired or distracted, and am overall a high functioning 50 year old married mom of two. The car was only 5 days old. It all happened so fast and the car seemed to have a mind of its own. I was very shaken, assumed I had my foot on the wrong pedal, and was ashamed that I could have made such a mistake. When I heard of the recent case and that you are reviewing similar issues with other teslas, my husband and I thought you should at least review our situation too. Whether it was in fact user error or a defect, I don't know. I'm not above accepting responsibility, but it is like the car raced forward so quickly I didn't know what was happening and had no time at all to react or respond before my leg as burning. |
| Category | Vehicle Speed Control |
| Date | Jan 17, 2020 |
| State | CA |
| Description | There were two incidents where I was driving very slowly in city traffic and the car all the sudden accelerated violently. There was no accident, as I slammed on the brakes. I was not in autopilot. |
| Category | Vehicle Speed Control |
| Date | Jan 17, 2020 |
| State | FL |
| Description | Tl* the contact owns a 2019 tesla model 3. The contact stated that while driving 25 mph, while depressing the brake pedal to make a right turned, the vehicle experienced an unintended acceleration. The contact quickly depressed the brake pedal and was able to slow the vehicle. There were no warning indicator lights illuminated. The vehicle was taken to tesla dealer, (11945 n florida ave, tampa, fl 33612, (813) 496-3039) where the technician took a look at the log and informed the contact that the accelerator pedal instead was depressed instead of the brake pedal. The vehicle was not repaired. The failure mileages was approximately 3,500. |
| Category | Electrical System, Engine, Power Train |
| Date | Jan 08, 2020 |
| State | ME |
| Description | My vehicle is experiencing wire issues resulting in error messages such as "power reduced, front motor disabled, etc" that disable safety features such as the turning signals and issues with braking and steering. The vehicle will power off/shut down while driving and restart. The car is currently in service for the past 2 weeks and other than notifying me that there are "wire issues," tesla has been unable to diagnose the cause of the problem or fix it. |
| Category | Suspension |
| Date | Jan 02, 2020 |
| State | CA |
| Description | Here is a 2019 model 3 in the junkyard. Https://www. Copart. Com/lot/60516299/photos not in a crash, no air-bags deployed, no significant damage to the bodywork. The top ball joint on the driver's side has simply popped apart causing the wheel to flop over at a crazy angle. This exact same failure in which a suspension ball joint pops apart has been reported on many other teslas including model 3, s and x. A similar failure on hyundai cars resulted in nhtsa issuing a mandatory recall. ** october 9, 2019 nhtsa campaign number: 19v721000lower control arm ball joints can detach a detached ball joint can cause a loss of vehicle control, increasing the risk of a crash.** can you offer any explanation for why teslas have not been issued a similar recall notice? Something smells very musky around here. Regards [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr |
| Category | Electronic Stability Control, Unknown Or Other, Vehicle Speed Control |
| Date | Dec 30, 2019 |
| State | CA |
| Description | I am very disappointed and shocked from what happened last december 10, 2019 (tuesday). At around 5:50 am, I am slowly driving at the parking lot of my office at stryker corporation in san jose, ca. I am slowly parking my car and then there's a sudden unintended acceleration on my car which I cannot even control or stop. The acceleration speeds up automatically on its own even if I'm stepping on the brake. Due to the speed up on the acceleration, the car went over the curb with so much speed and moved towards the tent which is the smoking area in our work. The windshield of my car broke when it hit the tent and the car still moved to the other side of the island. Luckily, my car landed on a bucket of cement which helped my car to stop. It was really a terrifying incident which I didn't expect to happen because my car is new and I thought that it's the smartest and safest car. I have a dash camera on my car and I have a video of the whole incident that will prove that my statements are true. |
| Category | Suspension |
| Date | Dec 23, 2019 |
| State | CA |
| Description | Another day, another 3 wheeler tesla. Https://www. Copart. Com/lot/60564119 no air-bags deployed just a slight chip in the wheel rim. Are these suspensions really meant to snap-off if they run over a bump in the road? See attached photo. All the ball joints have snapped again. Insane mode? Please investigate. Keef |
| Category | Suspension |
| Date | Dec 21, 2019 |
| State | CA |
| Description | Model 3 with snapped off front suspension. Https://poctra. Com/2019-tesla-model-3/id-bxl6puf0qjyeccjy/martinez-ca/photos all ball-joints snapped. Alloy steering knuckle cracked in half. Isame old thing. Over and over. How many examples do you need before you take action? |
| Category | Vehicle Speed Control |
| Date | Nov 30, 2019 |
| State | CA |
| Description | On november 29, 2019, we were driving our 5-month-old tesla model 3. We were coming to a stop at a stoplight in heavy traffic, when suddenly the car accelerated on its own. My husband had to brake suddenly to prevent running into another car. |
| Category | Vehicle Speed Control |
| Date | Nov 30, 2019 |
| State | CA |
| Description | On 11-27-19, out tesla model 3 which is 5 months old, suddenly accelerated in traffic. My husband was driving about 20 miles an hour at the time. This also occurred on 11-29-19, in a more dangerous situation. I made a separate report for that date. Fortunately, no collision occurred, but we are scared now. |
| Category | Fuel/propulsion System, Suspension |
| Date | Nov 26, 2019 |
| State | CA |
| Description | I wish to file a complaint about a tesla model 3 in the interest of human safety. This is concerning the issue of battery fires. I believe that this incident has so far gone unreported. Here is a model 3 in the salvage auction yard that has been almost totally destroyed by fire. Https://www. Iaai. Com/vehicledetails? Itemid=34394730&rownumber=2&similarvehicleitemid=&isnext=&loadrecent=true the car is so badly burned that the vin is not able to be determined but the auction site would have that record. I have substituted the vin of another wrecked model 3 in order to make this report. There has been a recent post on tesla motors club forum which provides photos of the fire scene on the highway at vacaville and the images match the junkyard car. It seems that tesla is using the "ran over a trailer hitch on the roadway" aka "cat ate my homework" excuse again but looking at the photos it seems that a whompy wheel is the more likely cause. Https://teslamotorsclub. Com/tmc/threads/another-tesla-fire. 175198/ **** ddawson, today at 9:51 am vacaville fire department car fire. I was told the owner ran over a trailer hitch that fell off a truck. I believe its a 3. No one hurt at least.. **** and *** this story actually did run on the 11:00 news, sunday nov. 24th, on kpix (our local cbs affiliate). It was reported by brian hackney. The story wasn't clear about where the fire took place, other than in vacaville where there does happen to be a supercharger. They showed the same dramatic image of the burned-out car. Fortunately no one was injured here. The weird part is that the kpix website never showed the story. I searched afterward, and the other stories reported that night (including the one about prius catalytic converter thefts) were all up, except for that one** please investigate. Thank you. |
| Category | Electrical System, Unknown Or Other |
| Date | Nov 13, 2019 |
| State | CA |
| Description | I was parking in my drive way. I thought I placed the car in park . My foot was on the brake. So I opened the driver door. When I took my foot off brake the car lunged forward. The door was opened and I had both feet outside the door. I tried to push the park button . The car went into reverse. This caused the driver door to impact the building and damadge the door. |
| Category | Electrical System |
| Date | Nov 06, 2019 |
| State | IN |
| Description | The back up camera video feed has purple and green vertical lines that goes through it intermittently like there is a short. The issue was reported to service via email with a picture for them to be able to identify and repair the problem at a future service appointment. I was then told via txt that this was not a warranty issue and they could only provide an estimate to have the problem corrected at my expense. Having a faulty backup camera feed is definitely a safety concern when you are trying to use it to back up. They should take these reports seriously and not dismiss them. |
| Category | Electrical System, Fuel/propulsion System |
| Date | Nov 06, 2019 |
| State | IN |
| Description | The high voltage battery the new car was purchased with had damage to the 4 jack points that required the battery pack to be replaced. The original battery would charge to the full range purchased, however, the new battery that was installed will not charge to the full amount of range purchased. I brought this up to service before I picked up the car from service. They tried to get it to fully charge multiple times but it would not. I asked to see the battery health report and they declined. If you purchase a new car with x amount of range, when the battery is charged to 100%, it should display the range you paid for. They told me if I was unhappy with the range, I was free to file an arbitration claim. On the way home I almost ran out of battery and could have really used the extra capacity that I purchased. |
| Category | Electrical System |
| Date | Nov 06, 2019 |
| State | IN |
| Description | The only display in the car locked up, turned off, and turned back on approximately a minute later while I was backing up which caused loss of all readout including the back up camera, mph, access to many other vehicle features. I reported this to their service group with a date/time stamp for them to identify and repair the problem but was told that they would not look at this under warranty but they could provide an estimate to have the problem corrected at my expense. This is a safety issue and should be covered under the new car's warranty. The one and only display should never lock up while the vehicle is moving but if it does, service should take all reports of this occurring very seriously. |
| Category | Service Brakes, Unknown Or Other |
| Date | Nov 04, 2019 |
| State | TX |
| Description | I turned into a perpendicular parking space in a home depot parking lot. I let up on the accelerator as the car inched closer to the curb. As I began to press the brake to bring the car to a complete stop, the car suddenly lurched forward, jumped the curb, crossed the grass median and come to rest on the hood of another car. I know my foot was on the brake at the time and contend that the incident was due to a vehicle malfunction. |
| Category | Suspension |
| Date | Nov 02, 2019 |
| State | CA |
| Description | Here is a tesla model 3 in the junkyard. Https://www. Iaai. Com/vehicledetails? Itemid=33838953&rownumber=80&similarvehicleitemid=&isnext=&loadrecent=true both front wheels and suspensions have completely fallen off. All of the ball joints and suspension giblets have snapped. What the bleep? Please investigate. This is just insane and ludicrous. Thank you. Persistent citizen. |
| Category | Air Bags, Structure:body, Unknown Or Other |
| Date | Oct 08, 2019 |
| State | PA |
| Description | My wife was trying to park the car in our garage when the car suddenly sped up and hit our inner garage wall. It then reversed back and hit the wall a second time. Then it automatically reversed and parked on the neighbor's driveway. Both the sterling air bag and airbag near the feet deployed. The car's front was smashed. Our garage wall and door are also badly damaged. I have asked tesla to investigate if it was because of the autopilot taking over but have not received a response from them yet after more than a week. |
| Category | Seat Belts |
| Date | Oct 07, 2019 |
| State | CA |
| Description | My wife has a tesla model 3 car, purchased earlier this year and having about 8000 miles on it. The safety belt buckle is broken and cannot insert the safety belt to the buckle. My wife scheduled a service from the app. The company sent an invoice for over 0 for the repair. She didn't have any knowledge on the warranty and signed the invoice. But after that, I told her that it is a manufacture defect and should be covered by warranty. It is not only covered by the bumper-to-bumper warranty, it is a safety issue and has a longer warranty. My wife then rescheduled the appointment, and called the phone number listed in the invoice, also called the tesla customer number. Called every day and left at least 3 voice messages. However, she could not reach any live person to discuss the issue. My wife rescheduled the appointment multiple times so that she could make clear on the warranty issue. But now she could not reschedule the appointment any more, so she had to cancel the appointment. It's been close to three weeks since the first contact and still could not reach any live person to discuss the issue. I'd like tesla to contact her to discuss the warranty issue on the safety belt buckle and fix it for free. |
| Category | Electrical System, Electronic Stability Control, Unknown Or Other |
| Date | Oct 04, 2019 |
| State | IL |
| Description | I just bought the new tesla model 3 last week for long run battery but it's not giving me full rang of miles and dropping crazy amount of battery . The way tesla is telling the people about mileage , it's not working that way , I have long rang mileage and it's supposed to give 310 mileage after full charge and that's only reason I bought this car because every day I'm driving around 200 to 270 mileage . But true is it not giving me that mileage at all and just giving me only 230to 250 all together after my full charge whole night , and so I have to stop by somewhere every day to charge my car to go home with enough mileage . For me it's doesn't not make any sense at all since you are buying long range distance car and you are not getting what you accepting . |
| Category | Visibility/wiper |
| Date | Oct 04, 2019 |
| State | GA |
| Description | Rear windshield gets distorted every time the defrost is turned on. Tesla has seen and noted the defect, stated this is normal on all tesla model 3 vehicles, and will not fix the problem. It is not normal as no other car I've ever driven in has this kind of distortion when using the defrost. I believe this should be registered as a safety recall asap. |
| Category | Vehicle Speed Control |
| Date | Oct 01, 2019 |
| State | OR |
| Description | Law enforcement entry - vehicle was involved in a 10-vehicle crash. Driver and passenger both stated vehicle had unintended acceleration. Additional witness statements appear to verify report. *dt as vehicle was traveling on the highway, the driver reportedly tried to slow the vehicle as it approached stopped/slowed traffic. Vehicle did not respond and driver was not able to slow it before it crashed into stopped traffic. Police report go 51 2019- xxxxxxx 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).' *jb |
| Category | Electrical System, Fuel/propulsion System, Power Train |
| Date | Sep 26, 2019 |
| State | TX |
| Description | While driving through my work place parking lot, my tesla suddenly stopped and displayed a fault code and requesting immediate return of the car to a tesla service center. My car would not unlock the doors when I tried to exit, either via the touch screen unlock icon, electric door unlock button, or using my phone app. I ended up using the emergency door open latch to get out of the car to call for assistance. I closed the door behind me but was unable to reenter the car. Tried my key card and my phone app to unlock it but to no avail. The car ended up having to be tow away. |
| Category | Structure:body |
| Date | Sep 02, 2019 |
| State | CA |
| Description | As I was opening the passenger door, my nail got caught in the space between the handle and the car. As background, in order to open the door one I has to push the handle on one side for the other side to come out, as I was doing this my nail got caught in the gap created when pushing one side tearing off more than half of my nail. This also ripped the skin and I had to go to the hospital where I got two shots because the pain was so intensive, and then I needed wrapping and a splint. |
| Category | Electrical System, Fuel/propulsion System, Power Train |
| Date | Aug 27, 2019 |
| State | CA |
| Description | I was moving forward at ~15 mph over a set of railroad tracks on a city street when both electric motors stopped working bringing us to a halt on the tracks. The car would not switch into neutral to allow it to be pushed off of the tracks nor would it release the brakes until put into tow mode which required 4-5 people to push at that point. There were no steps displayed to get the car into a mode that would allow it to move. |
| Category | Visibility/wiper |
| Date | Aug 27, 2019 |
| State | GA |
| Description | Rear windshield gets distorted and extremely difficult to view thru rear mirror when turning on rear defrost after 2 minutes. This is a repeatable/reproducible defect. Attempted to have tesla remedy/replace rear windshield to no avail. They verified the distortion and stated it is a "normal operation" as it was found in their other vehicles as well. That is unacceptable as I've never had a vehicle with distorted glass upon turning on rear defrost. I believe this to be a major safety defect. |
| Category | Structure:body |
| Date | Aug 22, 2019 |
| State | FL |
| Description | Tesla model 3 the mid aero shield was damaged while driving in the rain. Tesla had previous issued a technical service bulletin (sb-19-12-001) to replace these defective mid aero shields but it appears the new piece is as susceptible to rain water damage as the origin piece. Tesla is charging its customers to replace defective mid aero shields when these defective products should be covered under warranty or should be recalled. The original mid aero shield part number was 1104313-00-a. After the tsb, the replacement part number is 1104313-00-b. 1104313-00-b is as equally susceptible to water and rain damage as the original part. There are over 2000k complaints on the following forums; forums detailing aero shield damage is rain. Https://teslamotorsclub. Com/tmc/threads/ripped-undercarriage-composite-from-the-rain. 131903/page-11 https://forums. Tesla. Com/forum/forums/undercarriage-composite-tray-ripped https://www. Reddit. Com/r/teslamotors/comments/bavo7p/model_3_hard_plastic_version_of_undercarriage/ https://teslaownersonline. Com/threads/front-underbody-aero-piece-came-off-on-highway. 11820/ https://www. Quora. Com/will-driving-fast-through-1-or-2-inches-of-water-damage-the-undercarriage |
| Category | Unknown Or Other |
| Date | Aug 22, 2019 |
| State | NY |
| Description | Front trunk unlatched while driving. Made a left turn at an intersection and received a warning message saying the trunk is unlatched. Got out and checked, the primary latch is unlatched and the secondary latch is engaged. |
| Category | Fuel/propulsion System, Steering |
| Date | Aug 11, 2019 |
| State | CA |
| Description | I am making this complaint in the interest of public safety. There has been a tesla model 3 crash in russia. Https://www. Thesun. Co. Uk/news/9700731/tesla-car-explodes-autopilot-failure-driver-truck-russia/ irrespective of whether autopilot or driver distraction was the cause of the crash the batteries literally exploded. This is an order of magnitude worse than the model s and x fires. ** I have used the vin of another model 3 which is in a wrecking yard** this is not done in any fraudulent way. It is done in order to comply with your website design. It is near impossible for the russian owner to negotiate your site and file a complaint so I have taken the liberty of filing on his behalf. |
| Category | Air Bags, Steering, Vehicle Speed Control |
| Date | Aug 01, 2019 |
| State | CA |
| Description | My car was five weeks old. While I was driving home on my commute I realize the screen had froze, and then suddenly blacked out. I thought it was a software update as I am a family that owns tesla, but it wasn't because suddenly the ability to steer and break or compromised and the car had sped without any indication as to why. I reported it to tesla and the earliest they could set for an appointment with several weeks later. Within one week of this incident initially occurring, this happened again during traffic and my car instead of breaking, increased tremendously and smashed into a car in front of me. I had contacted. Tesla letting them know that the first time this happened I was very lucky because I wasn't on the highway, but 95% of my commute is on major highways in the bay area. I said this could be dangerous and I really think this needs to be looked up faster, I got zero response. So when this happened there was absolutely nothing I could do and I rolled and sprained my ankle very aggressively. Not only that but all of the airbags in the entire car malfunctioned even though I was able to focus the brunt of the damage to the right front. Unfortunately one of the back windows didn't open nor did the passenger lower airbag. There was no one in the passenger seat but if there was that would have not gone off and that's not ok. There was no reason for this to happen and there were no updates on software that needed to happen and the car was five weeks old. Tesla has refused to provide me with their data and I have an ssd that shows my car shut down. |
| Category | Service Brakes, Vehicle Speed Control |
| Date | Jul 15, 2019 |
| State | MD |
| Description | My tesla model 3 just suddenly accelerated as I was turning right trying to the lot to park the car. My car hit the wall and then the hazard light came on. |
| Category | Visibility/wiper |
| Date | Jul 03, 2019 |
| State | OR |
| Description | In sudden heavy rain on busy highway (i5), the auto wipers wouldn't go on. To switch to manual or control wipers manually requires driver to take their eyes off the road for a significant amount of time to make 2 precise selections on touch screen. It was a bumpy-ish road and this required me to take my eyes off the road for even longer to click on correct wiper mode selection. It was a very dangerous situation to be in heavy traffic to lose visibility and then have to take my eyes off the road to navigate a touch screen. The real issue is that navigating the touch screen is like using a smartphone while driving and should not be required critical safety functions. |
| Category | Vehicle Speed Control |
| Date | Jun 30, 2019 |
| State | TX |
| Description | When in cruise control mode and a vehicle crosses my traffic lane far enough away to pose no hazard to me, my car slows very suddenly. This slowing for no apparent reason puts me in danger of being rear-ended by following traffic. A similar slow down happens if the car in front of me makes a right turn onto a side street and my cars slows dramatically even if there is no reason to brake; again creating a danger of rear end collision. |
| Category | Structure:body |
| Date | Jun 22, 2019 |
| State | CA |
| Description | This is for the 2019 tesla model 3. Part number 1131205-00-c >pp-gf20 |
| Category | Unknown Or Other |
| Date | May 10, 2019 |
| State | CA |
| Description | I was stopped at a red light, second in line. My car lunged backwards hitting the car behind me. I had done nothing to move the vehicle. There was slight damage to my rear end and their front end. My neck did whiplash. There was an infant in the backseat who was injured in the other car. The driver of the other car was not injured. Please call me (xxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Unknown Or Other |
| Date | May 06, 2019 |
| State | CA |
| Description | Hi, according to the following article: https://www. Businessinsider. Com/tesla-model-s-catches-fire-in-san-francisco-garage-2019-5 tesla ceo elon musk has said the company's vehicles are less likely to catch fire than gas-powered ones, but data from the national fire protection association suggests the opposite.[xxx] has made a fraudulent claim. He has committed a crime. What is nhtsa going to do about this serious issue? I believe nhtsa has a fiduciary obligation to the world to handle this situation in a right way. I believe immediate action is needed, including requiring tesla inc. To do a recall if warranted. I hope nhtsa would do the right thing. I believe time is of the essence. I hope to hear from you guys. Thanks. Also, please consider the following two concerning articles and videos as well: 1)https://ktla. Com/2019/04/22/video-appears-to-show-tesla-exploding-in-shanghai-parking-lot-prompting-investigation/tesla is investigating why a model s appeared to explode in a shanghai parking garage 2)https://abc7news. Com/5283936/ tesla model s catches fire in san francisco garage aren't these two recent events extremely concerning? Thanks. If you guys can't do anything about this serious issue, can you please provide me with the names of some government agencies who might be able to help me? Regards, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr |
| Category | Unknown Or Other |
| Date | Apr 20, 2019 |
| State | TX |
| Description | Three times when driving the tesla the screen starts flashing, then either goes black or freezes. The tesla's screen is for navigation and driving settings. It's very scary to drive with a frozen screen because the cameras don't work: and the interaction with the functioning of the car is unknown. When I asked tesla for a service request to fix it, they said firmware will be pushed to the car when it was developed but gave no timetable. They canceled my service request. Other people with model 3s I know do not have this problem with their cars. |
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