2020 Kia Sorento Problems and Top Complaints – Is Your Car A Lemon?

Electrical system and powertrain issues among the top complaints received by the NHTSA from vehicle owners

SUVs continue to grow in popularity, including the 2020 Kia Sorento models. “Let’s get epic” is what the automaker has to say about this SUV. However, the only thing “epic” about this model is the defective powertrain and faulty electrical system.

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Problems with the Transmission

The main part of the powertrain is a transmission. Some vehicles come equipped with smooth-shifting transmissions that make the ride enjoyable, but that’s not the case with the Sorento.

One NHTSA complaint states, “I have a 2020 Kia Sorento V6. When the engine is cold or has been sitting for an hour or so, the transmission shifts erratically between 20 and 40 mph. When coming to a stop, at the same speed, the vehicle surges forward. I have taken the vehicle back to the dealership 3 times. They reprogramed the transmission module 2 times with no improvement. This problem happens in all 4 driving modes. I purchased this vehicle 10-22-2019 and the problem started about 3 or 4 days later and continues through today 2-23-2020.”

What is causing the transmission problems on the 2020 Kia Sorento?

It turns out that Kia is fully aware of this model’s powertrain malfunctions. Service Bulletin #TSBTRA086 even talks about the replacement of the four-wheel-drive coupling assembly pressure sensor, harness and actuator motor because of oil leakage and abnormal noise while driving. If the word “epic” is said to mean impressive, Kia needs to come up with another way to describe this SUV. Maybe puny or mediocre would fit the bill better.

Problems with the Electrical System

Another top issue with the Sorento seems to stem around the malfunctioning electrical system.

Reference this Cars.com review to see what’s going on. “The functionality of the traffic collision detection is really slow almost got into an accident many times because of that.”

As more people get behind the wheel of the Sorento, it’s expected that there will be plenty more accidents to talk about. Modern vehicles should have well-running driver aids that prevent accidents, but this model seems to want to cause damage. Sadly, Kia hasn’t wanted to talk about the malfunctions, simply leaving owners in the dark. Let’s face it; there’s nothing “epic” about rear-ending a car in traffic.

Your Lemon Law Legal Rights

Think you have a lemon? Sit back and let the experts work aid your lemon at no cost to you. The law makes Kia pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.

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About the Author:

Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

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  • Corey Y

    Bought my 2020 Kia Sorento EX in August of 2020. After the first oil change it started shifting erratically between 20 and 25 mph and sometimes up to 40 mph especially when the AC is on high and when the vehicle is cold. Also having problems with the lunging forward when breaking. And not impressed with the front collision cameras. The vehicle to date has 17,000 miles on it and the brakes have been squeaking for at least six months now too. Took it in to Kia and they say there’s nothing wrong with it. As soon as I got in and took off and started doing it again.

  • Davante C

    Bought a kia around August -September and had no problems. Recently gotten an oil change and now my screen goes black on startup. My transmission lunges forward when I come to a stop. I can literally drive 5mph without touching the gas.. not supposed to do that.. Try to press the gas gets no power and takes longs to shift and accelerate. Suppose to be a 2020 EX gdi. Please help. Only had the car less than 2 months.

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