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Since its launch in 2020, Tesla has used the tagline, Designed for Safety, to describe the Model Y. But complaints from Model Y owners regarding safety issues have been on the increase for the past two years. And it’s no different for the new 2023 model. Owners continue to complain about all the same issues, including phantom braking and sudden acceleration problems.
Click on other model year to view more problems: 2020 2021 2022
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NHTSA Complaints for the 2023 Tesla Model Y
| Complaint Category | Number of Complaints |
|---|---|
| Forward Collision Avoidance: Automatic Emergency Braking | |
| Forward Collision Avoidance: Adaptive Cruise Control | |
| Vehicle Speed Control | |
| Service Brakes | |
| Back Over Prevention: Warnings | |
| Unknown Or Other | |
| Forward Collision Avoidance: Warnings | |
| Electrical System | |
| Back Over Prevention: Rearview System Braking | |
| Power Train |
Most Common Problems with the 2023 Tesla Model Y
There are widespread reports of Tesla delaying delivery of 2023 Model Y (MY) vehicles until well into 2023. At the same time, it is clear that some people in the U.S. were already driving the 2023 MY in November 2022, even though it isn’t clear how many have taken delivery.
Nevertheless, there are already complaints mounting up with the National Highway Traffic Safety Administration (NHTSA) and on the Tesla Motor Club forum.
Forward collision avoidance and vehicle speed control issues top the list of problems owners of the 2023 Model Y owners are reporting to the NHTSA. Most focus on unexpected, random braking, a common Tesla issue better known as phantom braking. Other components that consumers say are problematic are the structure, service brakes, and the electric vehicle’s electrical system.
Before we look at the most common problems with the 2023 MY in more detail, we’re going to outline problems experienced by owners since 2020. You will see how some of the same issues, particularly phantom braking, continue to recur.
Prior Year Complaints, Recalls, Investigations, and Manufacturer Communications
2020 Model Y
As of mid-December 2022, there have been 144 complaints about the launch, 2020 model. There are a total of 25 manufacturer communications on record with the NHTSA dated between April 9, 2020, and April 29, 2022. One of these relates to MY vehicles built without a hydraulic control unit wake-up wire. It states that “in rare circumstances,” braking and stability control-related alerts may appear on the instrument cluster and touchscreen during the vehicle power-on process.
As the NHTSA points out, the law requires manufacturers to provide the NHTSA with these communications. They include all notifications to dealerships including service and other technical bulletins.
There are a total of 15 recalls, including one that relates to the unexpected activation of the automatic emergency brake. Another is due to a problem with the car’s “rolling stop” functionality that may result in it failing to stop at a stop sign.
There are 3 NHTSA investigations on file, 2 of which are still open:
- Autopilot & First Responder Scenes, “motivated by an accumulation of crashes in which Tesla vehicles, operating with Autopilot engaged, struck stationary in-road or roadside first responder vehicles tending to pre-existing collision scenes.”
- Tesla “Passenger Play,” which complaints state has the potential to distract drivers.
2021 Model Y
Complaints about the 2021 model lept to 614. Communications total only 12, and they were circulated between February 5, 2021, and April 29, 2022. Two of these relate to the stability control problem mentioned above. There are 14 recalls including the two mentioned above.
There are 4 NHTSA investigations on file, 3 of which are open. These include the two that relate to the 2020 model as well as another, Unexpected Brake Activation. This is an investigation into the so-called phantom braking problem so many consumers have had and continue to experience.
2022 Model Y
There are 383 complaints about the 2022 model and only one manufacturer communication, dated April 29, 2022. This relates to the same stability control problem found in previous models. There have been 9 recalls and 3 investigations, 2 of which are still open. These are Autopilot & First Responder Scenes and Unexpected Brake Activation, both mentioned above.
2023 Model Y
There are currently (mid-December) 4 complaints on record filed between November 18 and November 28, 2022, about the 2023 Model Y. There are already 2 recalls, but no manufacturer communications or investigations. Looking at the first handful of complaints, NHTSA is likely to include this model in the Unexpected Brake Activation investigation.
Phantom Braking Problems
A 2023 MY owner from Colorado had only 500 miles on the clock when he started experiencing phantom braking while driving at 75 mph. According to the complaint, he experienced the failure three times within two days. No warning lights were illuminated.
An Oregon owner states that when cruise control is activated in the 2023 Model Y, “it suddenly brakes for no apparent reason.” This happened suddenly, on a road trip, and recurred many times during the trip. “It’s quite scary and dangerous.”
Phantom braking is just one of the problems an owner from California describes. It started while he was driving at about 40 mph on a local road during rush hour. While making a lane change, without any warning, the car went into parking mode and the speed was reduced to 0 rapidly. This, the complaint states, was an “extremely dangerous situation” that increased the risk of being rear-ended. Because the driver was unable to put the car back into Drive mode, it had to be towed to a service center.
A member of the Tesla Motors Club writes that while driving from Tucson to Las Vegas he and his wife experienced 19 phantom braking incidents. They were driving mostly on an open desert highway. Every time, the car decided to “brake at highway speeds for no reason. In all cases there were no cars or obstructions in the way and this occurred at various stretches of the trip. The braking was very aggressive.”
They tried disabling autopilot features including emergency braking. But it continued to happen even when using regular cruise control with all the other features disabled.
“The experience was unpleasant and dangerous. If at any time during the phantom braking event there was a car following us closely there would have been an accident.”
Sudden Acceleration Problems
Another owner from California describes how the 2023 MY suddenly accelerated after the driver pulled slowly up to the curb while applying the brake. It jumped the curb next to a shopping center and hit the post outside a restaurant. It was a brand-new vehicle with just 10 miles on the odometer that had been delivered the previous day. There was no warning of any kind that this might happen.
Your Lemon Law Legal Rights
Not every problem makes a car a lemon. But if you experience recurring issues that impact the value or use of your Tesla Model Y, you might have bought a lemon.
Did you know that every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners? Better still, the law makes them pay the legal fees for lemon-related legal fees.
If you’d like Lemberg Law to assess your 2023 MY problems free of charge, call our Helpline or fill out a contact form.
Complaint Data
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 20, 2023 |
| State | IA |
| Description | Took 1st long trip with the tesla. I had "phantom braking" happen 5 times while on the trip. Once on the way to the destination. Then, it happened 4 times on the return trip home in a span of 2 hours. This was in the first autopilot mode (traffic-aware cruise control), not the autosteer version. Each time it happened on an open road in a rural area at a speed of around 70mph. This puts my vehicle and others at risk where someone that is close behind me would be surprised with a sudden decrease in speed and cause an incident. It also is nerve-wracking to the driver and passengers of the vehicle. This problem is known within the tesla community and was reported to tesla. The vehicle was "inspected" by looking at incidents in the cars software log. The customer service agent could not confirm any incidents and asked that I file a "bug report" through the car immediately after it happens again. There are no symptoms or warning of the problem - it happens at random. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 15, 2023 |
| State | AZ |
| Description | New car with less than 1800 miles. Multiple times where the car will frequently and unexpectedly slam on the brakes while in autopilot on the highway. Almost caused an accident twice and I was terrified. Did not know about this problem but this can cause an accident. |
| Category | Power Train |
| Date | Mar 12, 2023 |
| State | MI |
| Description | Vehicle displayed alert “powertrain requires service - vehicle speed and power may be limited†at 1664 odometer miles. Vehicle had to be towed to the service center and the cause was a faulty oil pump. |
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking, Unknown Or Other |
| Date | Mar 11, 2023 |
| State | GA |
| Description | I got the delivery of the car vin [xxx] on march 10 7 pm and got the car out and drive to home from kennesaw tesla delivery center. On my way home the car stopped right after crossing the light signal at the intersection of medlock bridge rd. And parson rd. And it does not move, I had to turn on the emergency lights to save myself from accident and the cop had come after some time. We were lucky to save ourselves without an accident as the car stopped all of the sudden and there was no car behind. I think this is a problem with the car and needs to be inspected and nobody should be in this situation in the future. I want to raise this as a safety concern please for model y in the very first hour after the delivery of the car. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Vehicle Speed Control |
| Date | Mar 11, 2023 |
| State | CA |
| Description | While driving acceleration pedal got loose and fell on the floor or the car. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Service Brakes, Vehicle Speed Control |
| Date | Mar 10, 2023 |
| State | WA |
| Description | Car was purchased december 30, 2022. The first time I engaged auto pilot, an oncoming semi was in its lane and my car slammed the brakes on while on auto pilot. It happened the next time I used auto pilot with zero perceived “threatâ€. I was extremely hesitant to use it, henceforth. I tried auto pilot over and over with my foot, poised and ready to take over the throttle, and my hand poised to disengage auto pilot. 12 times it slammed the brakes on-every time I used the feature it randomly braked, there was absolutely nothing around. These incidences were on two lane highways, no oncoming traffic, nothing in the road. Phantom braking. I do not feel safe using this feature on my brand new car because if someone is traveling behind me, it will cause an accident. I took my car in for minor service (for adjustment and stern issue) shortly after purchasing and mentioned this to the tesla service center representative. She said to me, “oh yeah, it does that sometimes. You have to be ready to take over.†even being poised and ready to take over, I fear my reflexes will not be fast enough if there were someone traveling behind me at 60 mph. And it certainly isn't how cruise control should work. I have a second service appointment, and actually noted the phantom braking (I subsequently learned this is what it's called after googling, “random, braking with no threat tesla model y 2023â€) on my service request to ensure that it has been documented because it's a problem. A dangerous, unacceptable problem that needs to be fixed. My service appointment is 3/28/2023. Thank you. |
| Category | Air Bags, Exterior Lighting |
| Date | Mar 09, 2023 |
| State | CA |
| Description | 3 days after purchase, headlights would not work, car towed to service center, both front headlight assemblies were replaced. 3 weeks after purchase, fault detected on passenger restraint, service center states passenger seat needs to be replaced to make airbag operational. I live 90 miles from service center, making these repairs quite difficult |
| Category | Back Over Prevention: Rearview System Braking, Back Over Prevention: Warnings, Lane Departure: Blind Spot Detection |
| Date | Mar 09, 2023 |
| State | CA |
| Description | Bought 2023 tesla model y on 29-dec-2022. Noticed that when I am backing up the car, even when there is another car right behind, or any pedestrian crossing there was no warning. At first I thought some settings is turned off. Later, when I was changing lanes in freeway, no lane departure alert. Also no blind spot chime came on even though that option was turned on in settings. Almost I was about to crash into another car which was in my blind spot. I started googling and learnt that tesla has removed ultrasonic sensors from oct2022 onwards and they are working on tesla vision which is a camera based system. But tesla vision is not ready as of 08-mar-2023 when I am writing this. How is the 2023 model y manufactured without ultrasonic sensors and no tesla vision passed basic safety test? I feel threatened every moment I drive the car without these basic safety features like rear object detection while backing up, lane departure alert, curb sensor alert, blind spot warning. I feel like I am driving a 2000 model old car which doesn't have any of these features. How does nhtsa deem tesla cars manufactured after oct22 safe on roads? I will be at financial burden and stress and risk of death without these basic features in a 70k+ car. Why is tesla even allowed to make such low standard cars without any of the basic safety features? Attached screenshots of my chat with tesla service also attaching the link tesla support gave me as ref - https://www. Tesla. Com/en_eu/support/transitioning-tesla-vision please investigate this issue and stop tesla from making and selling unsafe cars for huge price and making profits but doesn't have the basic ethics to care about customer safety. Thanks |
| Category | Electrical System:adas:autonomous/self Driving, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 09, 2023 |
| State | WI |
| Description | The contact owns a 2023 tesla model y. The contact stated while driving 40 mph with the autonomous self driving feature activated, the vehicle abruptly stopped without warning. The contact was then able to accelerate, and the vehicle started operating normally. The vehicle was not diagnosed. The dealer was contacted, and the dealer stated that should the failure recur, the vehicle needed to be diagnosed. The manufacturer was contacted, and the manufacturer stated that the vehicle needed to be diagnosed. The failure mileage was 1,250. |
| Category | Back Over Prevention: Warnings |
| Date | Mar 08, 2023 |
| State | CA |
| Description | The uss park assist safety feature was eliminated from the vehicle without providing an alternative method or feature to monitor the front of the parked car in case an object or child was placed in front of the car after it was parked. The original uss park assist feature would detect this but the current vision feature would not if the object or child is closer than 3 feet. It is irresponsible for a car manufacturer to eliminate a safety feature without providing a similar function as a substitute immediately. Just promising that this will come in the future should not be acceptable to the nhtsa. No problems have been recorded to date but this is just an accident waiting to happen. I'm asking the nhtsa to contact tesla to require an immediate resolution. |
| Category | Electrical System, Engine |
| Date | Mar 08, 2023 |
| State | CA |
| Description | After just 250 miles on the car and just after one month of the purchase, my wife along with my 4 years old daughter was driving to get my 7 years old son from the school when it suddenly stopped on the road with displaying errors on the screen as follows, the car battery was sufficiently charged, later from the inspecting what it appeared that the "rear drive unit" of the car got screwed up. Warning and error messages were: "acceleration and top speed reduced" "power reduced" there was a huge school traffic jammed behind the car, luckily other car owners offered help but the car was not moving, it stranded in the middle of the road. We contacted tesla they towed the car after one hour of the call, they kept the car for a week and told us the whole new "rear drive unit" need to be replaced. After a frustrating experience they offered no replacement but to fix the car. I found another same incident with other customer here at the youtube link: https://www. Youtube. Com/watch? V=smvnwkopuyy&ab_channel=justanothermodelyguy |
| Category | Engine, Power Train |
| Date | Mar 08, 2023 |
| State | FL |
| Description | I bought this tesla model y in less than a month to be specific february 23th, I was forced to park the car due to rear motor failure. I had barely any time to find a parking lot before the car shot down on me. Until today, I have not gotten the car yet from tesla due to long delay repair time. |
| Category | Steering |
| Date | Mar 08, 2023 |
| State | VA |
| Description | We leased the brand new model y on tuesday january 24th at tesla, rockville, md. On friday january 27th at approximately 4:30pm we were driving on rt773 riverside parkway in the right hand lane and the steering wheel came totally out of the column with wires and electronic exposed. I was able to slow the car down and the car went up on the curb. I kept trying to put the steering wheel back in the column and somehow managed to get it in enough to drive home which was 5 miles away. All of the electronics did not work. Tesla came and towed the car the same evening. There was no working warning. Tesla towed the car and the next day on saturday said the bolt to the steering column was loose and became dislodged. |
| Category | Service Brakes, Vehicle Speed Control |
| Date | Mar 07, 2023 |
| State | TX |
| Description | The contact owns a 2023 tesla model y. The contact stated that while at a stop with the brake pedal depressed, the vehicle unintendedly accelerated. The contact stated that no warning lights were illuminated. The contact stated that she rear-ended the vehicle in front as she turned the steering wheel to the left and landed in a ditch. No air bags deployed. The contact stated that she and her front-seat passenger sustained no injuries however the other vehicle driver was seen by the emts on the scene. A police report was filed. The vehicle was towed to an authorized tesla center and was awaiting diagnosis. The manufacturer was notified of the failure and a case was opened. The contact stated that she was informed by the manufacturer that a diagnosis team was working on the diagnosis. The approximate failure mileage was 473. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 06, 2023 |
| State | CO |
| Description | We had 2 phantom breaking occurrences while in autopilot traveling at 75 mph within 10 minutes. The first time we were passing a pickup with trailer on the right and the in the second a pickup was passing us on the left. In both cases there were no other vehicles or objects on the road in front of us. If there was a vehicle following close behind us there could have been an accident. We did not come to a complete stop but I am not sure if that was because of autopilot or my reaction. There were no other warnings. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Vehicle Speed Control |
| Date | Mar 05, 2023 |
| State | OH |
| Description | Vehicle brakes suddenly while driving even when there are no cars or obstacles of any kind in front or even in the distance. This has led to several events where I was almost rear-ended because of how strongly and violently the car was breaking on the highway. Last example was on march 5th 2023 at 1:19 p. M. While driving on interstate 90 in ohio going westbound, there were no cars in front or in the distance in the lane. The car suddenly applied the brakes in a very strong fashion in the middle of the highway. There were at least five examples just like this one which happened prior. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 05, 2023 |
| State | WA |
| Description | I was driving on east on I-8 and was east of yuma, az. I was using the enhanced auto pilot feature. I was traveling 70 miles per hour (5 below the speed limit) there were no autos in front of me and nothing on the shoulder. There was a semi truck behind me (I am not sure how far back.). My car suddenly put on the brakes and rapidly slowed down. (I am not what speed) the de-acceleration was so severe that my coffee cup too flew onto the floor. The semi truck was able to move to the right lane but blew his horn loudly. It was extremely scary and dangerous for both of us. I have done some research and this seems to be a problem that many tesla owners are experiencing. This issue needs to be fixed immediately. |
| Category | Visibility:glass, Side/rear |
| Date | Mar 04, 2023 |
| State | NJ |
| Description | Hello, I was taking my car reverse and my car door was open slightly and it hit my garage door, and that was my mistake. My only problem here is, the driver side rear window broke and it broke into millions of pieces and shattered all over inside. The car. Not sure what the technology is, and it should not break into millions of tiny, tiny pieces. It's a brand new car and struggling to clean it because they are no minute. Thanks |
| Category | Back Over Prevention: Warnings, Lane Departure: Blind Spot Detection, Visibility/wiper |
| Date | Mar 02, 2023 |
| State | OR |
| Description | The tesla model y blind spot warning system does not accurately detect the position of cars in the lanes next to the car. The display shows the car as behind the vehicle while it is actually at the rear quarter panel. There is only an audio warning if the turn signal is activated. The car is in the blind spot yet the system does not warn the driver. I took the car in for an adjustment to cameras and tesla said they are functioning as designed. Tesla removed the radar sensors that aid in parking at low speeds. This was intended to be replaced with tesla vision. Tesla vision functionality is not yet available. Although a low-speed collision with an object may not result in injury to a person, it is a safety feature that has been removed. The windshield wiper's speed cannot be adjusted or even started on the stock. To change speed or turn on the wipers you must look away from the road, locate the control panel and then select the desired speed. This clearly is a safety hazzard. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Feb 28, 2023 |
| State | NJ |
| Description | On february, friday 17th, 2023 around 10:15pm on 287 exit ramp towards rte 78 west , a truck with a flatbed suddenly went from right to left but the car failed to detect that and we almost collide into the back of it. Collision was avoided only by driver reaction. All collision warning systems failed to detect the situation. Still this is the same behavior we have seen since we bought the car. There is no awareness of close proximity objects. Tesla is acknowledging that critical ultrasound sensors were removed from the car. |
| Category | Electrical System, Engine, Power Train |
| Date | Feb 27, 2023 |
| State | TX |
| Description | Driving 70mph on the highway, car abruptly clunked and three warning messages appeared. App_w009 automatic emergency braking is disabled; dif_a062 power reduced; and bms_a170 acceleration and top speed recuded. Car immediately dropped to 40mph and gave me enough time to exit the freeway to the shoulder. After putting in park, the car would no longer shift into any gear. Soft reset and full reset, exiting and re-entering the car didn't fix the issue. Tow required. Failure of rear motor (inverter) was cited in the service center. Seems to be a common issue across model 3 (as far back as 2017), model y (deliveries in nov/dec 2022) and model s (the last 3-4 years). Very dangerous if someone had hit us when it decelerated hard on the highway. Traveling with a 6yr old in a car seat. Only 500 miles on the car. |
| Category | Steering |
| Date | Feb 27, 2023 |
| State | NC |
| Description | Intermittent shaking from the two front wheels while driving. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Service Brakes |
| Date | Feb 25, 2023 |
| State | CO |
| Description | When using the cruise control function (not hands free) we have experienced multiple disconnects from the cruise control which puts the car into a sudden breaking condition slowing the car until the cruise control reconnects automatically. On a recent road trip we narrowly avoided a serious accident when this happened and we had a big rig truck behind us. We reported this to tesla and their emailed reply said the cause was "map data, speed limit data, gps position inaccuracies or predictive position inaccuracies." we drove over 2,500, mostly interstate highways, and in our opinion, none of their reasons for this condition apply to what happened to us. We set up an appointment with tesla to look at the car but their email response seemed to indicate that as we drive the car more, the system will correct itself. In our opinion, this apparent software glitch is serious and can have fatal consequences. We have spoken with other tesla owners and they are also aware of this chronic problem. We are reporting this matter in hopes that it will be investigated and promptly correctly before lives are lost. |
| Category | Electrical System |
| Date | Feb 24, 2023 |
| State | MD |
| Description | The contact owns a 2023 tesla model y. The contact stated that while his wife was driving in a parking lot, the vehicle independently accelerated as she depressed the brake pedal. The contact's wife crashed into another parked vehicle due to the failure. The air bags did not deploy upon impact. The contact's wife experienced mental trauma due to the accident but did not need medical attention. A police report was filed. The contact stated that the vehicle was equipped with a safety feature known as "sentry mode", which recorded the movements of the vehicle. The contact stated that the feature recorded the movements except for the failure and the collision. The vehicle was towed to a tesla service center where it remained in their possession. The manufacturer was notified of the failure, but the contact was not provided a case number. The vehicle was not repaired. The failure mileage was 363. |
| Category | Back Over Prevention: Warnings, Forward Collision Avoidance: Automatic Emergency Braking, Lane Departure: Blind Spot Detection |
| Date | Feb 23, 2023 |
| State | VA |
| Description | This 2023 model y has no collision warning. This was not what I expected when I purchased. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Service Brakes, Vehicle Speed Control |
| Date | Feb 23, 2023 |
| State | CO |
| Description | Driving on highway with cruise control activated. No traffic around. Experienced phantom braking taking me from about 80mph to 65mph before I was able to react. Had this happened in traffic there is a good chance I would have been rear ended. No notifications or emergency lights appeared on my dash. |
| Category | Forward Collision Avoidance: Warnings |
| Date | Feb 23, 2023 |
| State | CA |
| Description | Twice while driving in early afternoon on very bright days in the direction of the sun I've received forward collision alerts for no apparent reason. Due to adrenaline I don't remember if I slammed on my brakes or not, but I hope I did. Given that there was nothing in front of me for a substantial distance sudden braking for the alert would have been like a brake check had another vehicle been tailgating me. Date is for most recent occurrence, first occurrence was a few weeks ago. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 21, 2023 |
| State | NM |
| Description | This “phantom braking†issue must be resolved! This happens 2-4 times during a 700 mile trip. This is a known issue. At highway speeds or less with only the cruise control on the car will abruptly slow down as if there was something in front of me but nothing is there. A member of my family no longer wants to drive the car because of this. It's scary. When it happens, she screams! Fortunately, no one has been behind me close enough to cause an accident. Once we had aeb automatic emergency, braking turned off and it still happened! It happens day and night, dusk, and dawn and 40 mph or 80 mph. If you were using cruise control, it can happen at any time. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Feb 19, 2023 |
| State | NJ |
| Description | Car did phantom breaking when I was driving with my wife, 2 kids and niece from nj to pittsburgh, pa. I was driving on autopilot and there was no car in front or on side and yet it suddenly applied break and car went doen to appx 40 mph. Luckily the car behind was at distance and they managed their breaking well. I see it as a big risk to me and my family while being on long rides on autopilot. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Vehicle Speed Control |
| Date | Feb 19, 2023 |
| State | NJ |
| Description | In auto pilot mode , my tesla suddenly applied emergency brake and brought my model y from 65 to 10 min in 287 highway. Luckily they was no car or truck behind me. No car in front of me also. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 17, 2023 |
| State | FL |
| Description | While in traffic aware cruise control (adaptive cruise control), the vehicle will brake hard suddenly with no objects anywhere near it. This has happened primarily on the freeway and luckily no cars were following close enough behind to cause a collision. This is very concerning as it is occurs in inconsistent situations and is completely unpredictable. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 16, 2023 |
| State | TX |
| Description | On saturday, february 11, 2023, my wife and I were driving on the highway. I was the driver and I was utilizing the adaptive cruise control set at approximately 75 mph, which is the speed limit. There were no vehicles or objects in the roadway in front of us when all of a sudden, the vehicle automatically braked hard. My wife and I were startled and thrust forward in our seats. I quickly pressed the accelerator and looked in my rear view mirror. I saw a red truck that had been behind me had to veer off into the shoulder of the road to avoid hitting me. Another vehicle was next to him in the passing lane and was also braking. This was very shocking and disturbing that we narrowly avoided a major crash. We had previously experienced this "phantom braking" during a roadtrip a few weeks ago. At that time, we reported the problem to our tesla dealer and they sent a technician to our house on feb 3, 2023. The technician told us that we were experiencing this phantom braking and all of the newer tesla's had this problem. He assured me that the "engineers" were working on it and would have a solution soon. He further told me that there have been no reports of any accidents, injuries or deaths as a result of this phantom braking problem. That was reassuring at the time. With this latest incident, I find it hard to believe there have been no accidents. The only reason we did not have a bad wreck is because of the skill and attention of the driver behind us. We reported this latest incident to our tesla dealer and were given the following reply: "as mentioned in the previous messages, unwanted slows do happen and are expected. As we develop the system and the firmware, this will get better over time. At this time, we do not have an immediate resolution for you." I have never experienced a safety issue with a vehicle to the caliber of this magnitude. I am shocked this is allowed and acceptable. I am truly worried for our safety. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control |
| Date | Feb 14, 2023 |
| State | CO |
| Description | Was using the adaptive cruise control in addition to lane keeping assist, collectively known as autopilot. Was in the left most lane with no cars in front or beside and a car about 5 car lengths behind when max auto regen occurred aka "phantom braking". There were no indications of obstacles in front based on the screen rendering. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 13, 2023 |
| State | CA |
| Description | I was driving highway on 2/13/2023 around 11:12am. Traffic was clear, weather was good, I was using autopilot with tesla model y. The car decided to break at highway speeds for no reason. The breaking was very aggressive and I was very scared. There was no accident but something is not right with autopilot of tesla. The car is new and using latest available software update. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Service Brakes, Visibility/wiper |
| Date | Feb 13, 2023 |
| State | NV |
| Description | When autopilot is engaged the car slows down without warning and there isn't anything in front of the car. We had close calls with cars behind us when the car applies the brakes for no reason. The wipers would come on for no reason and as long as the autopilot was on it couldn't be turn off. So we had to disengage the autopilot and turn off the wipers and drive another 300 miles without autopilot for our safety. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 13, 2023 |
| State | CA |
| Description | The contact owns a 2023 tesla model y. The contact stated while driving 75 mph, the vehicle abruptly stopped independently. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,300. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist |
| Date | Feb 12, 2023 |
| State | NC |
| Description | Car braked aggressively and unexpectedly on highway in full traffic with autopilot (lane keeping cruise control) for no reason. Car in front was over 10 car lengths away and not slowing. Almost caused collision with car behind me but I took control immediately and hit accelerator. Night time driving - approximately 530pm on route 64/1 headed west in raleigh nc. My car is “vision onlyâ€. Extremely unsafe. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 12, 2023 |
| State | NJ |
| Description | Had adas engaged for about 180 miles and had phantom braking atleast two times. There was no one in front or on side |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Feb 11, 2023 |
| State | TX |
| Description | When driving in traffic aware cruise control in highway where the speed was around 70 mph, vehicles system auto applied brake and significantly slowed down speed for a few seconds. Had there been a vehicle following us closely, there would have been an accident. There were no close objects or vehicle in front while this incident happened. |
| Category | Electrical System, Unknown Or Other |
| Date | Feb 09, 2023 |
| State | NH |
| Description | Failure: rear motor disabled. Verified customer concern. Inspected rear drive unit and found inverter had internal issue causing failure. Replaced rear drive unit inverter and verified vehicle now operates as expected. Safety: car speed reduced to 68mph max and the regenerative braking barely worked. All functionality like cruise control/adaptive were restricted yes - reported to tesla dealer/service center and had verified and fixed under warranty no warnings prior. Driving down the road I heard a loud clunk and then a warning appeared saying power reduced, rear motor disabled. Ok to drive. |
| Category | Back Over Prevention: Warnings |
| Date | Feb 07, 2023 |
| State | TX |
| Description | The back up camera is misaligned and shows the car in the wrong position. The poor rear visibility, combined with the “coming soon“ parking sensors means it's very dangerous to backup the vehicle. |
| Category | Back Over Prevention: Rearview System Braking, Back Over Prevention: Warnings |
| Date | Feb 05, 2023 |
| State | PA |
| Description | While backing out of my parking lot space I almost hit a pedestrian emerging from behind a nearby parked car. My user manual, provided at the time of delivery, referred to warning sounds in situations such as these. I notified the tesla service about this issue and was informed that my vehicle did not include these warnings because tesla stopped installing the ultra sonic sensors required to activate the warning. Tesla service indicated this would be corrected in a future software release relying on tesla vision. That initial service call was early january and tesla has still not provided the updated software nor a target date for the change. The lack of sensors has also resulted in near impact in the front of the car due to the lack of sensors. This is a particular problem for senior drivers. |
| Category | Air Bags:sensor:occupant Classification:front Passenger |
| Date | Feb 02, 2023 |
| State | CA |
| Description | The contact owns a 2023 tesla model y. The contact stated that the message “passenger air bag off†would illuminate while his wife was occupying the front passenger's seat with the seat belt securely buckled. The vehicle was taken to the tesla service center, where an unknown software update was recalibrated. The tesla service center then informed the contact that the front passenger's side seat needed to be replaced in the event the failure persisted. The contact stated that the failure reoccurred approximately three weeks later. The manufacturer was notified of the failure and informed the contact that the vehicle was operating as designed and the passenger's side air bag would not activate unless the passenger weighed approximately 130 pounds. However, the contact stated that the owner's manual indicated that the air bag would be activated if the passenger weighed 100 pounds. The contact stated that his wife weighed 126 pounds and was 5ft. 1 inch tall. The vehicle was not repaired. The failure mileage was approximately 15. |
| Category | Steering |
| Date | Feb 01, 2023 |
| State | NJ |
| Description | I bought this car on january 24, 2023, I was driving with my family on route 1 south in woodbridge, nj and all the sudden steering wheel fall january 29, 2023 . Was lucky there was no car behind and able to pull on divider. Https://twitter. Com/preneh24/status/1619889507133976580? S=48&t=-diw7et9cnnrr31mhffyfw |
| Category | Vehicle Speed Control |
| Date | Feb 01, 2023 |
| State | TX |
| Description | I was driving on the george bush turnpike on with cruise control set at 80mph. There were few cars on the road an no cars in front of mine. All of a sudden the car went from 80 down to 60 mph and I had to recover manually by pressing the acceleration pedal. The only interesting point is that there were 2 cars accelerating at a higher speed in the next two right lanes that were passing me and didn't cross into my lane. There were no cars within 10-15 car lengths in front of me. Thankfully there were also no cars behind me so I was not rear ended due to the sudden deceleration. I cannot get in to even discuss the issue as tesla has failed to service the car after moving 5 scheduled appointments in the last month. They now tell me my next appointment is feb 24. To be fair they are not aware of this specific issue... The appointment was originally for several other issues unrelated to safety. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings, Unknown Or Other |
| Date | Jan 31, 2023 |
| State | CA |
| Description | When I purchased the car it was sold with certain safety features and those features are not available. It was also a surprise that the sensors were removed and tesla vision was the replacement. As of today tesla vision software update has not occurred and many features have been disabled. I cannot understand why tesla would eliminate the sensors / radar and not have the upgrade to tesla vision tested and active in my new vehicle. Pretty much all of the advanced driver assistance systems (adas) you list above are not functional. I have written three letters to tesla since I picked up the "y" model and have not received a response. In those letters I requested the car be returned for a full refund because it was knowingly sold with these features missing! |
| Category | Unknown Or Other, Vehicle Speed Control |
| Date | Jan 30, 2023 |
| State | OR |
| Description | We were driving our brand new tesla y long range (we picked it up by the end of november 2022, and it was less then 150 miles) on 01/22, there were 3 adults and 2 kids in the car, and the car lost power in the middle of freeway. We had to slide the car to the shoulder and call tesla service. When we saw the warning message on the screen, we were not given any respond time, the car lost power immediately. We were almost killed by it. On 01/27, we were told that the car has been fixed. They said there is a definite failure in the drive motor that was documented. There was an issue with an integrated part of the drive unite called the inverter, which can limit power when it has an issue and was resolved by replacing the drive motor assembly with another complete assembly under warranty. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Jan 29, 2023 |
| State | NC |
| Description | Brand new 2023 tesla model y lr phantom breaks on shadows. Issue happens with just auto speed adaptive cruise control and the more advanced lane departure "autopilot" feature on. Happens on 45mph roads and on highways at 65-75mph. Most serious instance was on us 540 in apex nc where car hard braked when it was about to go under an overpass with a strong shadow. Sunny day, 10am in the morning, no other cars near by. Would have likely caused an accident if someone had been behind me. |
| Category | Visibility/wiper |
| Date | Jan 29, 2023 |
| State | WA |
| Description | Traversing blewett pass at night, in a rain storm. Auto sensing wipers don't respond to light rain or rain at night. When they are on they don't adjust to the amount of rain so there is significant water on the windshield for too long. There is no manual option for adjusting the speed of the wipers forcing drivers to navigate a touchscreen in a downpour, in the dark, on a windy mountain pass. It's terrifying. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Lane Departure: Assist |
| Date | Jan 28, 2023 |
| State | WA |
| Description | On the freeway with auto steer and adaptive cruise control on. I experienced 3 phantom breaking incidents over the last two weeks. The car suddenly drops in speed about 10-20 mph before I can catch it and turn off cruise control and accelerate back to the right speed. It's super dangerous. We live in wa where it rains a lot and our car was delivered without any ultra sonic sensors. This was a big issue for me because we didn't get a lot of the features I was expecting and they told me it would be fixed with full vision eventually. I think it's false advertising since the test drives and a lot of things that sold me on the car were not there when I got mine. The breaking problem could easily cause crashes for us and is a big safety risk. |
| Category | Back Over Prevention: Warnings |
| Date | Jan 26, 2023 |
| State | CA |
| Description | I ordered the car with parking sensor feature standard similar to my daughter car model y 2022 which she bought a couple of months earlier. Tesla removed the parking sensor without advising me. This sensors are vital for safety of pets, children and obstacles during parking. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes, Unknown Or Other |
| Date | Jan 26, 2023 |
| State | NC |
| Description | While driving on the expressway, I had the cruise control set at about 72 mph. The car to my right went to change lanes but then saw me and rectified; my car automatically applied the brakes hard without me even touching anything. I was lucky that the car behind me was far enough that it didn't hit me. However, this is a safety hazard for me and others as I couldn't control the breaks at all. It also caught me by surprise since I did t know it was going to do that. |
| Category | Back Over Prevention: Warnings |
| Date | Jan 24, 2023 |
| State | NJ |
| Description | Park collision warning is defective. I have learned that tesla has disabled park assist on this vehicle and on model 3/y manufactured after october 2022 despite still advertising this functionality in the current user manual. This is because they have transitioned from ultrasonic sensors to a purely camera based system. However, their camera based software has not been enabled for park assist. As a result of this, I had a minor impact while parking due to expecting an audible 'beep' or screen indication of distance from objects, as I have had in my prior tesla. However, I received no such warning. Also, tesla poorly communicated to users, many of whom have had this functionality in prior teslas, that this functionality has been disabled. In speaking with tesla service, I was informed that tesla has disabled park assist until a software update will be available. However, until the software update is made available, this is a safety defect that should be communicated through a recall to all owners. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Vehicle Speed Control |
| Date | Jan 23, 2023 |
| State | TX |
| Description | When returning from the holidays during the last week of december I was using the tesla autopilot for it's cruise control on the open highway. I experienced the "phantom braking" twice during the three and a half hour trip. I reached out to tesla but only received a canned response explaining how autopilot is engaged and disengaged. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Vehicle Speed Control |
| Date | Jan 23, 2023 |
| State | NC |
| Description | We were driving on a three lane on the expressway with the autopilot engaged. All of the sudden and without any warning the car engage on the breaks. We didnt have any cars in front or side we did have a car behind us. This was an extreamly scare situation as it took us by surprised. This happened two times while engages on autopilot. We didnt use anymore after. I searched the web and there are thousands of complaint about it without a resolution. Tesla is no help following up. I hope you can do something about it. |
| Category | Electrical System, Vehicle Speed Control |
| Date | Jan 19, 2023 |
| State | CA |
| Description | When entering the vehicle, the touchscreen does not turn on. The vehicle can be operated but without the touchscreen on, the speedometer is not available. I believe this to be a safety issue. |
| Category | Back Over Prevention: Rearview System Braking, Back Over Prevention: Warnings, Forward Collision Avoidance: Warnings |
| Date | Jan 18, 2023 |
| State | FL |
| Description | The car advertising having uss when place the pre-order. But when pick up the vehicle, uss is not there |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Jan 18, 2023 |
| State | NJ |
| Description | On january 13th, 2023 we were waiting for green light on an intersection, 2nd in place. The car in front of us started moving on green light for a left turn, and suddenly it slowed down as a result of another car coming in the opposite direction. Our tesla model y didn't recognized the situation and crashed into it. The automatic emergency braking didn't actuate and also the forward collision warning didn't alert. The low speed collision avoidance also failed to act. A police report was filed because of the accident. Previously, on january 6th, 2023, a service was requested because of the vision system is not properly detecting objects / situations that can result in collision. Tesla canceled the service appointment. After contacting the dealer on january 13th, they acknowledged verbally that the car is missing sensors that were previously installed in older models. |
| Category | Unknown Or Other |
| Date | Jan 17, 2023 |
| State | TX |
| Description | There was a spontaneous blowout of a rear tire made by continental. Thankfully I was not hurt while driving at 75 on a highway. I had to tow and replace the tire at discount. There was blowout from sidewall with no evidence of other damage or cause of it. I have kept the tire as evidence. I noticed there is a safety recall on very similar continental tires. I am attaching the pictures and video of the tire and the note from discount tire professionals that nothing was found inside the tire. I wonder if these continental tires also need to be on recall list. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jan 16, 2023 |
| State | VA |
| Description | I purchased the vehicle on dec 14 th and so far had two episodes of phantom breaking leading to near rear end collision. Car is applying breaks for no reason even when there is nothing in front. |
| Category | Back Over Prevention: Warnings |
| Date | Jan 15, 2023 |
| State | CA |
| Description | Tesla advertised that tesla vision will replace the ultrasonic sensors (uss) and help with park assist. Before buying the tesla model y tesla representative assured me that tesla vision will function to replace the uss. Currently my model y has no visibility to any objects near the vehicle. The lake of sensors caused me to hit concrete blocks in parking spots. The lack of these sensors may cause serious accidents around the vehicle while moving out of garages. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Unknown Or Other |
| Date | Jan 15, 2023 |
| State | IL |
| Description | I was driving along the highway on cruise control - plenty of space between me and the car in front of me, both of us traveling around 70 mph. My car suddenly started decelerating quickly, as if the cruise control had turned off. It slowed down to about 55-60 before I hit the accelerator to get back up to speed. Nothing obvious that would have caused the slowdown, no one was merging, the car in front of me was still travelling 70ish, and I didn't disengage the cruise control or hit the brake. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jan 13, 2023 |
| State | VA |
| Description | my brand new 2023 tesla model y brakes for no reason at all while driving in a completely open lane on the interstate highway. I took my car to my local dealer to have it fixed, but they refuse to even acknowledge this serious safety issue. I am now forced to manually remember to disable the dangerous emergency braking feature with my brand new car. I have owned cars with cruise control for decades - I am 62 tears old. I have never had an accident on the highway. Never. This is because I keep a safe distance from the vehicle ahead. Please understand that I do love this car. It drives beautifully, and I appreciate the other safety features such as the distance feature keeping the car too close to the car ahead of me while cruise control/auto pilot is engage. However, when I am on the highway in heavy traffic and the car brakes for no reason whatsoever, the chance of having a car ram into me from from behind is a serious danger to myself and my family. Please escalate this issue to the highest level possible, or connect me with legal services involved with class action lawsuits to force tesla to disable this dangerous malfunction in their automobiles. Kindest regards, james gaites 4334 7th st n arlington, va 22203 |
| Category | Vehicle Speed Control |
| Date | Jan 13, 2023 |
| State | CA |
| Description | I was driving in cruise control on the freeway going 70 mph with no other cars in front of me when suddenly the car slammed on the brakes and slowed to less than 40 mph before I could even react. The car behind me came close to crashing into me. The car continued to slam on the brakes every time I put it in cruise control. I am concerned going forward that if I use cruise control and someone is following close behind me, that they may crash into me if it happens again. I reported the incident to tesla and they stated that they are aware of the issue and are working on a software fix. However, after researching into the issue, it looks like this issue has been occurring for multiple years with still no resolution. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Vehicle Speed Control |
| Date | Jan 11, 2023 |
| State | MI |
| Description | While using “autopilot†and “traffic aware cruise control†the vehicle will heavily apply the brakes when there are no forward obstructions or incidents. This causes issues for vehicles behind me and is very unsettling, as there never appears to be a reason for the dramatic reduction in speed. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Jan 10, 2023 |
| State | MI |
| Description | Car applied brakes suddenly multiple times when no vehicles or objects were remotely close (I. E. The car had phantom braking). This occurred while auto-pilot mode was on as well as while cruise control was on and with auto-pilot off. This happened several times on wide open highway lanes including when no other vehicles or other objects were anywhere in sight. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control |
| Date | Jan 08, 2023 |
| State | CA |
| Description | While using the adaptive cruise control, the vehicle unexpectedly applied brakes aggressively. There were no vehicles in front, to the side, or behind the vehicle. This could have resulted in a collision if a vehicle was behind us. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jan 05, 2023 |
| State | TX |
| Description | 7 times in 2 days of travel on major interstate highways in cruise control the car phantom sees something that isn't there and slams on the brakes throwing us forward until I can manually override with the accelerator. Had there been any car following me a serious accident would have occurred. |
| Category | Seat Belts |
| Date | Jan 04, 2023 |
| State | CA |
| Description | Since I took delivery of this vehicle on 11/26/2022 ,I had a message displayed on the screen for a faulty passenger seat belt that require a service appointment . I called and requested a service appointment and they gave me one in dec then cancelled it then gave me on in early jan and cancelled it then late jan and they mentioned it due to the lack of parts and I dont feel safe to drive this car with my wife and kids with this faulty seat belt but yet they were pushing me to take delivery and [it seems they were aware of the problem and once I took delivery this message popped up and now I end up with unsafe car that they keep postponing fixing because they don't have the parts just because they want to meet their delivery numbers!!!! |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Service Brakes, Unknown Or Other |
| Date | Jan 02, 2023 |
| State | NY |
| Description | Drove out of my driveway, drove maybe 50 feet and the car did a shake and stopped suddenly in the middle of of the road. The car wouldn't let me put the car in park, drive, reverse or neutral. Many alerts appeared on the screen (pics attached). The right side of the car was making a whistling sound that wouldn't stop even when I got to finally turn off the car. The car was reset, turned off and on but wouldn't drive in any direction. It's extremely dangerous that a brand new car, 2 days old with 118 miles on it would suddenly stop while driving with no danger near by, the car was going 7-10 mph, no other cars near or around me for the car to stop in that manner. I had two elderly (mother and mother-in-law) passengers in the car that could have been hurt because of this sudden unnecessary stop. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Dec 29, 2022 |
| State | WI |
| Description | When using traffic aware cruise control on interstate highway the brakes would suddenly apply. My safety was not compromised. Vehicle was not checked or inspected by dealer. Was not aware of any warnings, but there may have been some. This happened several times during a 45-minute drive. Conditions, daytime, sunny, light traffic, lanes well marked, no apparent reason for braking. One of the incidents reduced my speed from 70 mph to 35 mph. |
| Category | Back Over Prevention: Warnings, Forward Collision Avoidance: Warnings, Lane Departure: Warning |
| Date | Dec 26, 2022 |
| State | OR |
| Description | When I purchased this vehicle, I was told that all adas features would be available once the cameras calibrated (approximately 50 miles). After 100 miles my wife bumped into a wall in our garage. I opened a ticket and tesla said the adas features are unavailable until a software update is sent. The sales person who I spoke to were not aware of this. This is extremely dangerous. Drivers are reliant on warnings from features like this and to have the features off without a warning could get someone run over. |
| Category | Unknown Or Other |
| Date | Dec 23, 2022 |
| State | NY |
| Description | This new car model y was picked up on december 20th around noontime. After my husband drove it home, I updated the required documents with insurance. Then we went out to a nearby store. I was the driver(>20 yrs experience). When we stopped on smithtown bypass/moriche by the red light, during the waiting, the car suddenly took off, with an unbelievable speed. Thank god!! I don't know what happened, but I was extremely calm at that moment. I heard my husband screaming and I knew both of us know we are going to directly hit the cars that drove from the left. To avoid such definite impact, I had no choice but quickly made a very aggressive left turn and stopped on the road of moriche. To be safe, I drove the car back to tesla around 2pm. The guy said it could be my mistake of accidentally hitting a button of cruise control. I truly doubted it. Is there a button can be unintentionally hit without warning? I asked him to look into the report. I told him I was fully stopped and waiting on the red light. My foot was completely off the pedal. My hands were on the wheel. My eyes were on the road rather than on the touch screen for any information displayed. No warning signs at all. I felt I might have heard some noise while the car shooting out but I am not sure. Even though this serious incident was reported right away and our car was parked in front of the service door, we were scheduled to get a service check on 23rd. And then we were informed by an email that the service check has been rescheduled to january 30th. I believe this incident must be reported and be awarded by other tesla drivers as well. While tesla bragging how safe their cars are, my personal experience told me a totally different story. Please investigate this incident asap because I think tesla didn't take it seriously. I wish there is a traffic footage can be obtained. I can't imagine how many families would be destroyed if the accident happened! Praise the lord for his mercy!! |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Service Brakes |
| Date | Dec 16, 2022 |
| State | FL |
| Description | I purchased a new 2023 telsa model y, picked it up today and on the drive home I experienced a phantom braking event which caused the vehicle to immediately stop and become inoperable. Despite my attempts to restart or reset the car it would not move. I sat in the middle lane of a six lane roadway for 90 minutes waiting for a tow truck to take the vehicle to the nearest tesla service center. There was no warning and the vehicle drove flawlessly prior to this event, although I had only driven about 125 miles. I was in heavy traffic and I responded quickly to stop the vehicle and avoid an accident. |
| Category | Unknown Or Other |
| Date | Dec 15, 2022 |
| State | TX |
| Description | The vehicle is reporting open recall, I have already upgraded the vehicle software 2 weeks ago but the nhtsa. Gov website is not updated accordingly |
| Category | Electrical System:adas:autonomous/self Driving, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Nov 28, 2022 |
| State | CO |
| Description | The contact owns a 2023 tesla model y. The contact stated while driving 75 mph, the vehicle experienced phantom braking. The contact stated no warning light was illuminated. The contact stated he had experienced the failure three times within two days. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 500. |
| Category | Structure:body |
| Date | Nov 21, 2022 |
| State | CA |
| Description | 1. Brake system 2. After vehicle slowly pull up to the curb, the vehicle suddenly accelerated, while the brake was applied, it jump the curb in a shopping center and hit the post outside of a restaurant 3. It was a brand new vehicle just got delivered one day before, ~10 miles on odometer 4. No warning of any kind prior |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes, Vehicle Speed Control |
| Date | Nov 20, 2022 |
| State | OR |
| Description | When my vehicle is on cruise control it suddenly brakes for no apparent reason. On a road trip, it has happened suddenly and many times during the trip. It's quite scary and dangerous. |
| Category | Vehicle Speed Control |
| Date | Nov 18, 2022 |
| State | CA |
| Description | I was driving at about 40 mph on local road at rush hour, the car was put in parking mode when I made a lane change, the speed reduced to 0 rapidly and put me in extremely dangerous situation like being rear ended. Then I cannot put car in drive mode and called maker's roadside assistance and 911. Car was towed to service center. 1a. Q: what component or system failed or malfunctioned a: car's power system failed. 1b. Q: is it available for inspection upon request? A: I don't know. 2. Q: how was your safety or the safety of others put at risk? A: car might stop quickly unexpectedly when travel at high speed, very likely being rear ended or overturned due to side swipe. 3. Q: has the problem been reproduced or confirmed by a dealer or independent service center? A: unknown 4. Q: has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: car was towed to service center and was inspected & diagnosed. 5. Q: were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: no any warning, it happened unexpectedly. |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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