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Busy families across the country have relied on the Honda name for its reliability, but recent years have proven to hurt the company. Those looking for a compact sport SUV, turn to the 2019 Honda CR-V. After all, the company claims,“versatility has never looked so good.” Most people now disagree. If versatility means defective airbags and faulty components, customers would rather go back to the good ole days.
Click on other model year to view more problems: 2018 2020 2021 2022
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NHTSA Complaints for the 2019 Honda CR-V
| Complaint Category | Number of Complaints |
|---|---|
| Forward Collision Avoidance: Automatic Emergency Braking | |
| Electrical System | |
| Steering | |
| Air Bags | |
| Unknown Or Other | |
| Service Brakes | |
| Engine | |
| Communication | |
| Fuel/propulsion System | |
| Forward Collision Avoidance: Warnings |
Problems with the Airbags
The airbags are installed in all modern cars as a measure to protect the driver and occupants. When this system fails, owners don’t know if they can trust the vehicle at all.
Just read what happened outlined in a NHTSA report. “The contact’s daughter owned a 2019 Honda CR-V. While the contact’s daughter was driving 60 mph, she crashed into the rear of a commercial truck. There were no warning indicators illuminated. The airbags did not deploy. The driver sustained injuries to the sternum and elbows, a broken back, a carotid artery and a right knee laceration. Medical attention was received. The contact stated that there was smoke coming from the dashboard vicinity and the vehicle caught fire. The vehicle was towed to an unknown lot. A police report was filed. The local fire department extinguished the fire. The vehicle was deemed a total loss by the insurance company. The cause of the failure was not determined. The dealer and manufacturer were not contacted. The failure mileage was 100.”
Surprisingly, there was a massive recall on the airbag system in the CR-V model. It is labeled with NHTSA Campaign Number 19V383000 and it claims that the steering wheel can damage the airbag wiring. This might either disable it or cause it to deploy for no reason. The worst part about this recall is that there were so many, dealerships had trouble keeping up with the repairs and turned many people away. People likely drove a lot more cautiously, knowing that their airbags might not work. It’s also likely that many customers jumped ship to another brand in the midst of all this confusion. Who wants to wait and find out if the airbags will work as they should? Modern drivers aren’t interested in being crash test dummies.
Here are some actual complaints logged with the NHTSA about the 2019 Honda CRV Airbag Problems
TL* THE CONTACTS DAUGHTER OWNED A 2019 HONDA CR-V. WHILE THE CONTACT’S DAUGHTER WAS DRIVING 60 MPH, SHE CRASHED INTO THE REAR OF A COMMERCIAL TRUCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE STERNUM AND ELBOWS, A BROKEN BACK, A CAROTID ARTERY, AND A RIGHT KNEE LACERATION. MEDICAL ATTENTION WAS RECEIVED. THE CONTACT STATED THAT THERE WAS SMOKE COMING FROM THE DASHBOARD VICINITY AND THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS TOWED TO AN UNKNOWN LOT. A POLICE REPORT WAS FILED. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 100.
Problems with the Electrical System
Of course, some owners never needed to worry about whether the airbags worked or not. That’s because many drivers across the country couldn’t get their SUVs to start.
Just look at this complaint written on Edmunds. “On 2-14-19 we purchased a 2019 Honda CR-V EX-L with 10 miles on odometer. It has 94 miles on it as of today 3-31-19. During the past 40 days we have had:
- Dead Battery 6 x’s +
- Jumpstarts 5 x’s + (AAA, HRA or Dealer)
- Tows 1 x (HRA)
- 15/40 Days at Dealership
There is a parasitic leak on battery due to Emissions Scan/Test that runs after the car stops. There is a Recall in Canada but not in the US yet. Some buyers in US have been able to get the software update already but are now experiencing even worse problems. They are assuming it was due to update. There are many new CR-V buyers having this same problem. There are 131 Posts, on just one forum thread alone, regarding this issue. There are several Internet Forums where this is a heavy topic. Please do your research before purchasing. Even seasoned Honda owners are extremely angry and frustrated right now.”
According to Manufacturer Communication Number ABOM03292019, Honda began investigating why cars across the country were not starting and losing battery power. Sadly, there was no more communication after that. There was never a resolution or follow-up to that investigation. Either they discovered the fix would cut into their bottom line too much or they never figured out the issue. Meanwhile, there are probably owners still trying to start their engines.
Here are some actual complaints logged with the NHTSA about the 2019 Honda CRV Electrical Issues
2019 HONDA CR-V. CONSUMER WRITES IN REGARDS TO ISSUES WITH BATTERY LIFE. THE CONSUMER STATED THE BATTERY DIES WITHIN 2 DAYS OF SHUTTING THE VEHICLE DOWN, IF NOT DRIVEN AGAIN. THE EMISSIONS SYSTEM DRAINS THE BATTERY. THERE IS NO REPAIR AVAILABLE FOR THE FAILURE. *JS
INFOTAINMENT SCREEN WILL SOMETIMES JUST START MAKING BEEPING NOISES AS IF YOU ARE PUSHING BUTTONS, WHILE AT THE SAME TIME THE SCREEN GOES DARK, AND OR THE SCREEN BRIGHTNESS OPTION COMES ON TO THE SCREEN.DEALER SAYS ITS A KNOWN PROBLEM BUT I DON’T SEE IT LISTED ANYWHERE.UNSAFE AND VERY DISTRACTING. NOT SURE IF THE BACK-UP CAMERA WILL STILL WORK BECAUSE THE SYSTEM STARTED UP AGAIN AND IS NOW WORKING. VEHICLE WAS IN MOTION AND DIDN’T RESET UNTIL I TURNED THE CAR OFF AND BACK ON AGAIN .
BATTERY DIES OVERNIGHT. CAR HAS ONLY 1000 MILES AND I’VE HAD TO JUMP IT 3 TIMES PLAN TO CALL DEALER FOR WARRANTY WORK, BUT I SEE FROM OTHER POSTINGS THAT THIS IS AN UNRESOLVED ISSUE FOR HONDA. CALLING THEM ANYWAY. A NEW CAR SHOULD NOT BEHAVE THIS WAY.
Problems with the Brakes (Collision Mitigation System)
Brakes are another safety feature designed to make the car stop. Combined with today’s technology, drivers should be well protected from collisions.
That’s not what this Edmunds user experienced. “Overall a good car but my wife was driving it and the auto collision detector activated and brought the car to a halt with no cars on the road. Error came up said there was a problem with the anti-collision system. Scary. If she were on the highway and this happened with a semi behind her, I could only imagine what could’ve happened. We have owned this 2019 for four months. After it gets repaired, I’m getting something else- I can’t trust this anymore.”
The company didn’t even open an investigation into these problems. Maybe they learned not to open up another complaint they couldn’t resolve. After all, the issues are stacking up and dealerships had trouble repairing everything else going on. At this point, Honda is probably just attempting to salvage its reputation – with the drivers that still trust them.
Here are some actual complaints logged with the NHTSA about the 2019 Honda CRV Anti-Collision System Issues
2019 HONDA CR-V. CONSUMER WRITES IN REGARDS TO UNINTENDED BRAKING. THE CONSUMER STATED THE VEHICLE ABRUPTLY BRAKED DUE TO A SHADOW FROM A TREE. THE CONSUMER TURNED THE SYSTEM OFF.*JS
COLLISION MITIGATION SYSTEM AUTOMATICALLY BRAKED WHEN THERE WAS NOTHING IN FRONT OF THE VEHICLE. VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 25 MPH ON A CITY STREET WHEN SUDDENLY THE BRAKES CAME ON AND THE VEHICLE CAME TO A SUDDEN STOP.
Problems with the Steering
We’ve already seen how the defective steering system is causing the airbags to malfunction, but that isn’t the only issue it faces.
A driver on the NHTSA website wrote, “With the 2019 model of CR-V, I am unable to only turn off the lane keep assist. There is no mention in the owner’s manual about to exclusively turn the lane keep assist off, or at the very least configure it so that it does not apply force on the steering wheel. All other advanced features can either not be turned on, or deselected in the menu. This is a problem because the lane keep assist is incorrectly applying steering wheel forces. There is a lot of road construction by me and the system will try and pull the car into the vehicle traveling in the next lane. A huge problem if it is a semi-truck. There must be a way to defeat this feature and not affect other safety features that do function correctly.”
It’s almost as if the CR-V wants drivers to get into accidents, just to test out the airbag system. The steering, which causes the airbags to malfunction in the first place, is now causing drivers to get into accident-worthy situations. No one wants to have a wrestling match with the steering wheel on the way into the office.
Here are some actual complaints logged with the NHTSA about the 2019 Honda CRV Steering Issues
I HAVE BEEN TOLD THAT RECALL HAS BEEN ISSUED FOR MY CR V INVOLVING THE METAL CORE OF THE STEERING WHEEL. WHEN I TRIED TO GET IT REPLACED I WAS TOLD HONDA DOES NOT HAVE ENOUGH SPARE PARTS. I WOULD HAVE TO WAIT FOR AT LEAST ONE WEEK AND A HALF BUT THAT REALLY THEY DON’T KNOW WHEN THEY WILL COME IN. NOT ONLY CAN I CAUSE A CRASH WHICH WOULD KILL ME ME BUT WOULD ALSO KILL WHOEVER I CRASH INTO. THIS IS NOT ACCEPTABLE SO I WOULD LIKE TO GO ON RECORD AS HAVING WARNED THAT THESE CRASHES WILL BEGIN TO HAPPEN.
Problems with the Engine
It’s possible that at least the engine is free from defect. Actually, that’s not what drivers find – even in a brand new CR-V.
Look at what this owner wrote on the NHTSA website. “Strong gas smell coming from the engine oil. Car has only less than 220 miles on the engine.”
The amount of people complaining about this exact problem is overwhelming. Many dealers turned them away, saying there was nothing wrong. Then, a recall labeled with NHTSA Campaign Number 19V569000 was issued that discussed how a weld could fail and cause a fuel leak. Wonder what it took for them to acknowledge that failure? It becomes hard to deny fuel spilling out of the vapor return line, but they probably tried at first. They will have to find other problems to ignore, but on the 2019 Honda CR-V, it won’t be hard to find some.
Here are some actual complaints logged with the NHTSA about the 2019 Honda CRV Engine Issues
TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HONDA OF JOLIET WHERE THE SPARK PLUGS AND OIL WERE CHANGED. AFTER THE REPAIR, THE VEHICLE WAS STARTED AND BACKFIRED. BLACK SMOKE APPEARED FROM THE EXHAUST PIPE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 10,000.
SMELL GASOLINE FROM ENGINE OIL UPON INSPECTION FROM DIPSTICK. I HAVE JUST BOUGHT THIS CAR A MONTH AGO.
Your Lemon Law Legal Rights
Think you have a lemon? Sit back and let the experts work out your lemon case at no cost to you. The law makes Honda pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.
Complaint Data
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 15, 2023 |
| State | GA |
| Description | The collision mitigation system causes the vehicle to stop suddenly in the middle of the street. This happens when there is nothing in the street and when there is a pot hole cover. I have taken the vehicle to the dealership, but since this happens randomly, they were not able to reproduce the issue. The information screen goes blank and shuts off at random intervals. The first few times I took the vehicle to the dealership for repair, they reset the screen and then eventually they replaced the screen. The issue has continued to |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 13, 2023 |
| State | GA |
| Description | 2019 honda cr-v. Consumer writes in regard to collision mitigation braking system malfunction. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 09, 2023 |
| State | CA |
| Description | On three separate occasions the vehicle has audibly alarmed and showed (“brakeâ€) on the dash and then violently activated the brakes without my touching the brake pedal at a speed of over 40-50 mph. This occurred when there was no vehicle or obstacle anywhere near my vehicle. This potentially could have caused a rear end collision if another vehicle had been behind me. I called the local honda dealer and the service advisor told me he had heard of this happening and he had no solution other than shutting off this system each time I start the vehicle. That is unacceptable to me as this is potentially very dangerous. |
| Category | Engine, Fuel/propulsion System |
| Date | Mar 01, 2023 |
| State | IL |
| Description | Every warning light flashing, loss of power and none of the advanced features working. Took to honda dealer on multiple occasions and can't diagnose issue. Had regular maintenance done and now the radiator hose blew off while driving and won't star. Bought brand new and have records of maintenance. Very dangerous due to lack if acceleration when trying to merge or turn into traffic. |
| Category | Unknown Or Other |
| Date | Feb 25, 2023 |
| State | FL |
| Description | 2019 honda cr-v, the info-tainment panel for the radio, a/c, etc, goes dark randomly and returns randomly. There is no pattern, sometimes it works and sometimes it does not. The rear camera is also affected if the car is in reverse. Have had the car about 4 years and started doing this two weeks ago. Thank you. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 21, 2023 |
| State | TX |
| Description | 2019 honda cr-v. Consumer writes in regard to defective automatic emergency braking (aeb) and collision mitigation braking system (cmbs). The consumer stated on three separate occasions the vehicle malfunctioned and randomly slammed on brakes without the driving depressing the brake pedal. |
| Category | Fuel System, Gasoline |
| Date | Feb 21, 2023 |
| State | GA |
| Description | The contact owns a 2019 honda cr-v. The contact stated while driving 40 mph, there was a loud noise coming from under the hood of the vehicle. There was no warning light illuminated. The contact pulled over safely, and the vehicle lost motive power and stalled. The vehicle was towed to an independent mechanic and the contact was informed that the vehicle was experiencing the failure stated in nhtsa campaign number: 21v215000 (fuel system, gasoline). The contact was advised to contact the dealer for assistance. The dealer was contacted and stated that the vehicle was not included in nhtsa campaign number: 21v215000 (fuel system, gasoline). The manufacturer was not contacted. The failure mileage was 170,000. |
| Category | Steering |
| Date | Feb 20, 2023 |
| State | FL |
| Description | The steering wheel began slipping (without moving the wheels), especially when turning the wheel all the way to one side or another to make a turn starting in november 2022. Kept getting worse, although it was intermittent; it started trying to move the steering wheel the opposite direction when turning or while driving down the road. Dealer was unable to duplicate it a month after it started, although they recommended the replacement of the gear box (electric p/s rack). Four local mechanics checked it and three confirmed the gear box (electric p/s rack) was most likely faulty, due to the driver assist sensor issue that had been occurring in 2017 and 2018 models. The recall information for both years matched the symptoms and it kept getting worse to the point that the steering wheel intermittently slipped up to 90 degrees while holding it to make a turn. Finally had to have the electric p/s rack replaced at my cost, as the dealer wouldn't cover it. Vehicle now steering normally. |
| Category | Forward Collision Avoidance: Warnings |
| Date | Feb 19, 2023 |
| State | NY |
| Description | I bought the crv new, and it now has 31,000 miles on it and was never in an accident. On three occasions the breaks engaged without warning. There was no car in front of me and no reason for the breaks to engage. The car went into a fast slowdown form 45mph to about 10 mph when the breaks disengaged by themselves, and the car returned to normal. When this happened the orange break banner in the speedometer window, went on. This is obviously a very hazardous defect. If I were highway driving, someone would have surely ran into me for stopping so suddenly without any provocation. I read somewhere honda is aware of this and is investigating it. But I worried about using the car as it may happen at any time without warning, |
| Category | Electrical System, Electrical System:12v/24v/48v Battery |
| Date | Feb 15, 2023 |
| State | CA |
| Description | The contact owns a 2019 honda cr-v. The contact stated that while entering the vehicle at various times of day to start the vehicle, the security door lights had remained illuminated and drained the battery. The contact stated that the failure had been recurring for several years. The contact stated that recently the battery drained, and she was forced to tow the vehicle to a dealer. The vehicle was not diagnosed or repaired by a dealer or independent mechanic. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000. |
| Category | Electrical System, Seats |
| Date | Feb 15, 2023 |
| State | MA |
| Description | The contact owns a 2019 honda cr-v. The contact stated that the driver's side seat would continuously adjust independently while driving. There was no warning light illuminated. The vehicle was taken to the dealer, where the seat adjustment buttons were replaced. The contact stated that the failure reoccurred after five days. Additionally, the contact stated that there was an abnormal ticking sound coming from underneath the steering wheel. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Feb 11, 2023 |
| State | TX |
| Description | Vehicle has had phantom braking and accelerations, occurrences of "christmas tree dashboard" with all system alerts going off - have been intermittent, far between and unsure how to go about presenting to dealership or auto repair due to this - however this occurred today and caused a collision/ accident! My looking into the issue online has shown that this is a problem that many others have also had and that nhtsa has opened an investigation into it with honda! Again - my vehicle is now damaged and I am injured due to this system malfunction/error! Today while in slow moving traffic to turn onto interstate, car started having the phantom breaking and jolting forwards out of my control. All of the system failure alerts started going off (I've been able to clear in the past by turning off and turning on car multiple times in a row and on the 5-7th restart they go away) - while slowing moving forward across railroad tracks - the railroad lights and barriers then also started to decend (unexpectedly, as they had just been down shortly before - less than 2 minutes) - I attempted to accelerate forward to clear my vehicle from the tracks and my vehicle jolted forward - despite my own braking, the vehicle's forward collision mitigation also failed and the brakes did not/would not apply hard enough (or as hard as I was applying) in order to prevent collision with vehicle in front of me. I attempted to veer to the left at the last second to avoid any collision - which limited damage to truck in front of me to very minimal, but my car's front right is moderately damaged. Additionally - driver airbag deployed despite speed being under 35mph and collision not at a level that warranted airbag deployment - thus also injuring me and causing additional car damage. Needs to be addressed immediately due to person injuries and vehicle impairment! |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Feb 10, 2023 |
| State | CA |
| Description | I have had my cross traffic alert come on at least 5 other times. There was no reason for it to alert. Unfortunately this time it came on while traveling on a 2 lane street going 40mph and jammed my brakes on slowing me down to almost a complete stop. Causing me to lunge forward and hurt my right hand. There was no reason for this to happen. Luckily no one was behind me or I may have been hurt seriously. I am now scared to drive my car. I have made an appointment to take my car in on monday for repair. I do not want this car anymore and have no confidence in its safety. |
| Category | Steering |
| Date | Feb 10, 2023 |
| State | NH |
| Description | Electric power steering fails when parking (dry turning when vehicle is stopped). The electric power steering seems to overheat, once moving power steering resumes. This has happened multiple times prior to this report. |
| Category | Unknown Or Other |
| Date | Feb 10, 2023 |
| State | NY |
| Description | Oil dilution problem with fuel. This is a known issue with the 2019 honda crv. I bought the vehicle new in august 2019 and had to change the oil 8 months later because the oil level had risen well above the maximum mark on the dipstick due to fuel contamination. I currently (2/10/2023) have to change my oil 3 times per year so that it doesn't get to diluted so as to cause excessive engine wear. I drive less than 12,000 miles/year. |
| Category | Electrical System, Service Brakes, Steering |
| Date | Feb 07, 2023 |
| State | NH |
| Description | All my car systems started to flash warning failure lights including brakes, steering, transmission and all the safety features. My car would start but I couldn't move it out of park and all the warning lights for every system on the car blinked failure. The wire harness that connects to the rearview mirror caused my entire car to shut down and become inoperable. I had to have it towed and it cost me 52. 53 in repairs. I did some research and other people are having the same issue. Critical systems like brakes shouldn't be connected to things like mirrors. This is a critical safety concern. This issue should have a recall. The 2019 models having a bit of wire that hangs down is clearly a design / engineering flaw. I shouldn't have to pay to repair this. I would like to know what honda's plan is to fix this issue. I have found reports of others having the same issue. My hanging my handicap plate card on the rear view mirror shouldn't short out the entire car. Legally that is where we are suppose to hang it. People with disabilities have lower incomes and shouldn't be penalized for honda design errors. I would like my money refunded. I think honda should warn customers of this flaw. I also think honda needs to fix this on all existing and future models. I was lucky this didn't happen while I was driving on the highway to my destination. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jan 26, 2023 |
| State | MD |
| Description | I was driving at highway speed on a highway, no other vehicles in front of the car when the automatic emergency braking system suddenly engaged, slamming on the brakes. There was no indication or dash lighting indicating that I should brake, and there were no objects in the road. The vehicle has not yet been inspected and the dealership has informed me that there is no recall for the braking system. Had there been a car directly behind me this would resulted in a collision. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jan 24, 2023 |
| State | MS |
| Description | While driving 45 miles an hour my car braked on its own. Luckily there was no vehicle behind me, in front of me or pulling in from a side road. I was thrown forward and everything on my passenger seat was thrown on the floorboard (purse,etc.). I am taking it to the local dealership, where I purchased it in the morning. |
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Jan 07, 2023 |
| State | MI |
| Description | The forward collision or automatic brake system engaged for no reason, zero cars on the road. The car beeped and then came to a complete stop, luckily no vehicles were behind me or I would have been involved in a car accident. The lcd screen beeps, turns on and off, brightens appears and go and down. It won't stop until you turn the car off. It's happened numerous times. The backseat passenger window went down and wouldn't go up either by backseat passenger door or driver door, heard clicking by shutting the car off it fixed it. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jan 04, 2023 |
| State | KY |
| Description | On december 30, 2022 I was driving my vehicle between the speed of 40-45 mph through an intersection on a overcast day mid afternoon around 11:30 am there were no vehicles in front, behind, or either side of me. I was the only vehicle in the intersection. All of a sudden the car did an automatic hard brake. So hard I was lifted off my seat and my head almost hit the steering wheel. The mid of my back from the force back into to my seat has hurt me for a few days after the incident. Luckily there was no one behind me or I'm sure I would have been rear ended due to the hard sudden stop for no reason at all. A few days later after the holidays on january 4, 2023 I called my local honda service department told them about the incident and asked if they needed to inspect my vehicle or anything they could do to fix the system. I was told there is nothing they can do at this time honda corporation as a whole has not done any kind of update to the programing or summited any kind of service requirement to correct. He advised for me to turn the function off every time I turn on my vehicle. At this time honda or no one else has inspected the vehicle and I have continued to turn the function off so it has not reoccurred at this time and I sure hope to never experience it again. There were no warning lamps or messages the day of the incident. Since I have owed the vehicle on multiple occasions I have gotten a "brake" message pop up on the dash when nothing is in front of me but never has the vehicle did an auto brake like it did on december 30th. |
| Category | Fuel/propulsion System |
| Date | Dec 29, 2022 |
| State | MD |
| Description | 2019 crv 18k mileage stalled without warning while making a right turn onto a heavily travelled two-lane road with a 50 mph speed limit blocking all southbound traffic at the crest of a steep hill. Car would not restart or jump-start. Battery was fine and car started 5 minutes beforehand. No warning lights rough idling, etc. Just dead-stopped. It was towed to a honda service center and problem was diagnosed as a defective fuel pump relay. |
| Category | Visibility:defroster/defogger/hvac System:heater Core |
| Date | Dec 28, 2022 |
| State | IA |
| Description | The contact owns a 2019 honda cr-v. The contact stated that while idled, the heater and defogger system failed to operate above 40 degrees. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that due to the engine size, the heating system performed as designed. The contact was concerned that due to inclement weather, the failure could cause a safety risk to his health. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Dec 27, 2022 |
| State | IN |
| Description | The car has applied the brakes with no vehicle in front of it at least twice now. Front collision sensor keeps malfunctioning has been re-calibrated by the dealership two times in the last week vehicle has never been in any collisions or accidents. Only has 32,049 miles (road departure management system problem) displayed on dash first time before the first dealership recalibration then (front radar obstruction) second trip to dealership also re-calibrated next day same alert vehicle is clean weather is nice going back to dealership for the third time |
| Category | Electrical System |
| Date | Dec 13, 2022 |
| State | WI |
| Description | Brightness control of the center console infotainment unit will randomly cycle through it's settings; day, night, and off. Problem has occurred multiple times since I purchased vehicle in early 2021. Typically happens during the day with full sunshine, but has happened three days in row now with rainy/cloudy weather. Have shown video of problem occurring to a honda dealer service tech and after inspecting, was told they could not reproduce problem. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Dec 09, 2022 |
| State | IL |
| Description | While driving 55-65 mph on the expressway my vehicles brake system activated, slamming the brakes, without an object or vehicle within my line of sight. The first time it happened, I thought perhaps it incorrectly detected a car where there was a shadow from an overhead bridge. This has happened at least two additional times without warning or issue. As I was driving on the expressway at a high speed, this was a potentially dangerous situation where I could've caused a collision due to randomly braking without warning or expectation. There were zero warning lamps, messages or other symptoms of the problem prior to failure. I receive regular maintenance for my vehicle and always take it to the dealer for scheduled maintenance. My vehicle has been in an accident unrelated to this issue, but this has happened prior to the accident as well as after. |
| Category | Electrical System: Instrument Cluster/panel, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Dec 08, 2022 |
| State | FL |
| Description | The contact owns a 2019 honda cr-v. The contact stated while driving 65 mph, the vehicle made a sudden stop without warning. The vehicle was taken to the dealer and the dealer adjusted the camera and the acc/cmbs system was updated. The contact also stated while driving 40 mph, he noticed the instrument panel light was not illuminated. The contact was able to drive to his destination. The contact turned off and restarted the vehicle and the instrument panel lights illuminated as designed. The vehicle was taken to the dealer and the contact was unsure of the repair performed on the vehicle. The manufacturer was not contacted. The failure mileage was 15,000. |
| Category | Visibility/wiper |
| Date | Dec 03, 2022 |
| State | MD |
| Description | Cracked windshield with no impact damage. Happened while car was parked in a carport overnight (12/2/2022). Stress crack is about 8" inches in length originating from drivers side a-pillar under mounding. Vehicle us still under manufacturers 3 yr/36k mile new car warranty. As the windshield is an integral part of the srs system, we consider this a safety defect. |
| Category | Tires:pressure Monitoring And Regulating Systems |
| Date | Nov 29, 2022 |
| State | TX |
| Description | The indirect tpms system on my 2019 honda crv is a safety hazard. The tpms alert light stays on all the time, even when all tires are properly inflated, when all tires are the manufacturers recommended size, and all tires have adequate tread to meet all safety regulations. The dealer acknowledges the system is poorly designed and was probably implemented because it is cheaper to manufacture than a direct tpms system. The dealers have no remedy, therefore, honda should be forced to recall the vehicles and make necessary changes to create an effective tpms system. |
| Category | Electrical System |
| Date | Nov 25, 2022 |
| State | WV |
| Description | Infotainment system will randomly glitch. No touching or pressing of buttons beforehand. And no access to do anything while glitching. Infotainment system will spontaneously beep like you are pressing buttons, go from light to dark at different speeds. Very distracting while driving. Especially when nothing can be done to fix. Once car is turned off and restarted it does seem to “most of the time†make it go away for a bit. Nor rhyme or reason as to when it will happen. Hot or cold, ac or heat etc. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Nov 25, 2022 |
| State | WV |
| Description | While driving on highway mph 65-75 vehicle will show break sign and give sound warning and auto break with no car in front that would indicate a need for such an event. This has happened more than a few times and each time the vehicle slows quickly enough to jerk your head forward and scare the crap out of not only myself but my children. This even happens when the cruise control is on and set. |
| Category | Structure:body |
| Date | Nov 25, 2022 |
| State | WV |
| Description | The summer of 2021 my back windshield broke spontaneously reasons unknown. I had the window replaced shortly after, but I have noticed an odd unaligned shift in my back end lift gate/hitch. My hitch loses a tad off and there is a bigger gap difference between the driver side and the passenger side. My vehicle has not been in an incident that would cause this issue. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Nov 24, 2022 |
| State | CO |
| Description | An unexpected braking while traveling through a clear intersection with no obstacles at 30 mph. It was a it was an activation of the collision mitigation braking system. This could have resulted in a rear end collision. |
| Category | Electrical System |
| Date | Nov 18, 2022 |
| State | AL |
| Description | Last night as we were driving home our headlights went off for a few seconds and came back on. This is the second time this has happened. Concerning that they may go off and not come back on. This happened in the auto setting, which we pretty much leave it set there 98 percent of the time. I |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Nov 15, 2022 |
| State | TX |
| Description | I was proceeding straight ahead on a busy city street, crossing a set of railroad tracks, when my car suddenly engaged the brakes without me pressing the brake pedal. Fortunately, the car behind me was not following closely enough to result in an accident. Fortunately, there was not a train approach an intersection with this occurred. There was no warning just suddenly the automatic brakes were completely engaged, bringing my car to a complete stop on the railroad tracks. While the brakes are engaged, the automatic brake engagement, light and audible alert sounded, but there was no advance warning. This automatic brake engagement failure is an incredible safety risk that needs to be amended by the vehicle manufacturer immediately. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Nov 14, 2022 |
| State | IL |
| Description | I had just switched lanes to make a right-hand turn onto another street. I was going to brake anyway because I needed to slow down to make the turn, but as I lifted my foot off the gas pedal, the car started beeping and began braking itself. By the time my foot reached the brake pedal, it was already depressed. This wasn't a huge problem since I was in the process of slowing down anyway, but it still shouldn't have happened. There were no cars or other obstructions in front of me (either in the lane I had just left or the one I had just gotten into) nor were there any cars or obstructions to either side of me or in the upcoming intersection. We had this same problem a couple months ago where the car braked in the middle of an intersection when there was no car ahead of me. I reported that incident to nhtsa when it happened, and we subsequently took the crv to our honda dealership. They said the sensors/camera probably needed to be realigned and charged us to do so. Obviously that didn't solve the problem since this happened again. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Nov 14, 2022 |
| State | NJ |
| Description | On november -1 - 2022 I was driving my car on about 15 mph when the vehicle brakes applies on there own like emergency brakes applied very hard there was no cars on the front off me. Next day I send my car to the honda dealer service and I explain for them what happens with the car after 3 days they keep my car in the service they told me that . Theres is nothing wrong with the car you need to move the ezpass and dash camera away from the windshield to stop possible interference . |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Nov 06, 2022 |
| State | PA |
| Description | While driving the vehicle over afternoon, the vehicle flashed "brake" on the console and then almost immediately slammed on the brakes without any need to. There were no cars in front of me. The metal plate that was on the road due to road maintenance appeared to have set it off. This was not the first time the car's automatic emergency braking system would warn me of nothing. Unfortunately still, it slammed on the brakes this time and could have caused an accident should there of been anyone behind me. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Nov 03, 2022 |
| State | NY |
| Description | 2019 cr-v ex suddenly braked for no reason on the highway. |
| Category | Equipment:electrical:infotainment |
| Date | Oct 27, 2022 |
| State | GA |
| Description | 2019 honda cr-v. Consumer writes seeking reimbursement for repairs made to vehicle. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Oct 27, 2022 |
| State | TX |
| Description | Phantom braking without warning - including at high speeds! Often accompanied by 'christmas tree dashboard' with all system failure/ warnings going off. |
| Category | Electrical System |
| Date | Oct 22, 2022 |
| State | MS |
| Description | The display screen periodically goes haywire. Changing settings on its own changing brightness etc. It's distracting and can only be stopped by turning the car off and then restarting it. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Oct 22, 2022 |
| State | OH |
| Description | My car recently applied its breaks automatically for no reason as I drove through an intersection with a traffic light. Fortunately nobody was behind me at the time or it probably would have resulted in a collision. We contacted the honda dealer through which we bought the car, and they said that this is known issue without a fix. I have owned the vehicle for a year and this is the first time that it has applied the breaks automatically, although I have had about 3-4 other incidents where the brake warning light on the dashboard and beeping noise that typically warns you that you are about to hit a vehicle in front of you has falsely gone off. Each time this has happened, as well as the time the car falsely applied the automatic breaks, I have been passing through a green light at an intersection. |
| Category | Unknown Or Other |
| Date | Oct 15, 2022 |
| State | KY |
| Description | The display audio screen dims and brightens by itself and starts changing screens, channels, and beeping obsessively. This is very distractive to the driver and pushing buttons on the screen to try and make it stop does nothing and could very easily cause a wreck from the distraction of the unit beeping, changing channels, randomly calling people and flipping screens. Honda acknowledges this issue in service bulletin 19-066 which I don't think owners should have to pay to have fixed and should be a recall. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Oct 14, 2022 |
| State | TN |
| Description | My vehicle activates the automatic braking system when there is no car or other object in front of me. This has happened several times since I have owned the car. The most recent times it malfunctioned were (1) when I was approaching a train track and (2) when I was approaching a large metal plate on the road covering up a hole in the road. It gives no warning and slams on the brakes. This is very dangerous as I am afraid of being rear-ended. I consulted my service representative at the wolfchase honda dealership and was told that "the system is functioning as intended". I do not believe that. There is clearly something wrong with the sensor. He claimed that the sensor was just very sensitive and there was no way to adjust it. A different representative at the same dealership claimed to have never heard of this happening. I also do not believe that. This needs to be the subject of a recall. |
| Category | Tires |
| Date | Oct 13, 2022 |
| State | FL |
| Description | Driving on the freeway home from work, in the middle lane, heard a loud bang then thudding and pulled over and my tire was almost flat with big hole in the sidewall blew out. After replacing with spare tire, saw 2 other smaller holes / slits where the sidewall blew out. Called bridgestone manufactuer and they said this make model had a recall but not size did not have a recall or defect reported and there were not any replacement offerings. |
| Category | Unknown Or Other |
| Date | Oct 08, 2022 |
| State | FL |
| Description | Sunroof shattered while driving on highway. Nothing hit it. It just shattered |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Oct 05, 2022 |
| State | OH |
| Description | Inadvertant activation of emergency braking system at highway speed |
| Category | Forward Collision Avoidance: Dynamic Brake Support/brake Assist |
| Date | Oct 04, 2022 |
| State | IN |
| Description | The contact owns a 2019 honda cr-v. The contact stated while driving 50 mph, the forward collision avoidance system inadvertently activated and abruptly stopped vehicle due to a metal plate being on the roadway. The dealer was contacted but offered no assistance, insisting that the failure was a factory defect failure. The contact sated that the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was 39,000. |
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Sep 29, 2022 |
| State | OH |
| Description | Unexplained auto braking. 1st incident summer 2021. Was approaching intersection with a stop sign with no vehicles behind or in front of my crv. There was 2 construction metal poles on each side of the intersection. As I approached the cars brake warning light on dash flashed. I tapped brakes to slow down released the brakes and the light returned and car suddenly braked hard before I got to stop sign. Was only going about 15 mph but braking was hard enough to throw me forward in the seat and was caught by the seatbelt. There was nothing in front of the vehicle. Happened again 2 days ago sept. 2022. Driving on highway at daytime no vehicles in front or rear of my crv. Brake light started flashing to hit brakes. I applied brakes, but there was nothing in front of me. Because I continued braking the auto brake did not engage this time. Talked to local hinda dealer was told they have not heard of any issues. If it happened again they recommended getting car inspected. Also have had intermittent issues with radio display suddenly starting to dim and change brightness on its own going from black to bright repeatedly with audible beeping. Was driving car everytime this happened. Happened multiple times over last 2 yrs. Only way to stop it is to stop vehicle, turn it off and then restart it. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Sep 18, 2022 |
| State | IL |
| Description | I was going through an intersection. There were no cars, people, animals, or other objects immediately in front of me. Suddenly, the automatic braking system warning light came on, the alarm sounded, and the car braked out of nowhere. There was a car following closely behind me, but thankfully it did not hit me. After the car braked on its own, I was able to keep going, and made it home a minute later. We have had the automatic braking work properly in the past, but this is the first time it has braked when there hasn't been any reason to. It was terrifying to have it happen, and I'm thankful that it happened at low speeds and didn't cause a collision. |
| Category | Engine |
| Date | Sep 17, 2022 |
| State | NY |
| Description | Basically when its cold outside 30f or less the car is very slow to heat up. It will not heat if idling you have to drive 4 to 5miles ,in the mean time the windscreen will not clear . If its icy or snowing very little heat to clear windscreen . Then when you park and let the car idle for a while it loses what heat has been generated. God forbid you were caught in a snow storm the 1. 5 litre turbo earth dreams engine will not generate enough heat to keep you alive at idle . The remote start that comes as standard equipment is a joke. I even tried putting the keyfob in the car start it for an hour, no heat generated unless you drive the car for at least 4 or 5 miles. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Sep 15, 2022 |
| State | MI |
| Description | My brake mitigation system keeps lighting up intermittently when there is nothing in front of my vehicle. This past time that it happened, my car actually stopped suddenly automatically when the brake light came on. I was traveling at about 35mph when it happened. Luckily nobody was behind me. My small dog was in the passenger seat and was thrown into the dash board and thankfully not injured. I called my honda dealer and they had me bring my car in but the problem wouldn't duplicate during their inspection. This seems very dangerous and it makes me nervous all the time while driving now wondering if it will happen again. |
| Category | Structure:frame And Members, Structure:frame And Members:underbody Shields |
| Date | Sep 12, 2022 |
| State | NM |
| Description | The contact owns 2019 honda cr-v. The contact stated that while she was driving 75 mph, she heard a noise coming from under the front passenger's side of the vehicle. As she continued to drive, she heard a metal plate hitting the freeway and dragging. The contact stated she was able to pull over into the emergency lane and was able to get help with securing the skid plates with a wire. The vehicle was taken to the local dealer who informed her that the skid plates were damaged and needed to be replaced. The vehicle was repaired but the failure reoccurred. The contact stated that while she was driving 65 mph, she heard the sound of the metal plate hitting the roadway underneath the front passenger's side of the vehicle. The vehicle was then taken to an independent mechanic who informed the contact that the skid plates needed to be removed and that the clamps were loosened. Additionally, there was damage to the flash guard. The contact stated that the vehicle was not repaired due to the parts not being available. The manufacturer was not made aware of the failure. The failure mileage was 27,500. |
| Category | Unknown Or Other |
| Date | Sep 12, 2022 |
| State | GA |
| Description | My sunroof exploded as I was driving down the highway yesterday evening. It was sunny, and I was not driving under an overpass, and there were no vehicles near me. I did not see an object hit nor was there anything on the roof or in the hole. Just lots of shattered glass. |
| Category | Fuel/propulsion System |
| Date | Sep 07, 2022 |
| State | TN |
| Description | The fuel pump failed on my car. I am very lucky and fortunate that I had my car parked in my driveway. I had driven my car a couple times the day it happened and my car started and then immediately shut off, after that, the car would turn over but wouldn't turn on and the battery and oil lights were flashing. I did not need an oil change, I still had 70% life. I called aaa to come because I thought it was my battery, the technician told me that my battery was at 100% and he'd never seen a honda do this before. I had my car towed to honda where they found it to be the fuel pump. My car has a little less than 65,000 miles on it and is only 3. 5 years old. My car had been running well up until this point. When I asked more and more questions about this, they said that I was getting power to my pump but it wasn't coming on. I was told that it wasn't going to ground. Again, I am lucky that I was in my driveway but they had told me that once my car got to the dealership, they had turned it on and it started up, but then it died. Luckily I wasn't on the road anywhere. I know there is an active recall for honda cr-v fuel pumps but it doesn't cover what happened to my car which is ridiculous. In all the years I've been driving, I have never had an issue with a fuel pump before, nor should I ever. This is not part of a recall and it should be. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Sep 06, 2022 |
| State | MI |
| Description | My automatic braking system deployed unexpectedly while my foot was on the accelerator. I was driving my mother and accelerating to the posted speed of 50 mph with no car in front of me. Suddenly the "brake" warning light came on the dashboard, as though I was coming too close to something, and the car started braking. My mother and I were suddenly leaning sharply forward and I was afraid the car on our tail would hit us. I had to turn into a driveway quickly. I have not taken the car to a dealer or service center yet. No one has inspected the vehicle. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Sep 05, 2022 |
| State | CA |
| Description | Earlier today my brake warning light suddenly came on and my 2019 crv suddenly slowed down. No cars were nearby on the street. I was driving just under the 40 mph speed limit. This could have been a problem if a vehicle was behind me. A few hours later on the freeway my brake light suddenly came on again. I was driving just under the 65 mph speed limit. No cars were nearby on the freeway. This time the car didn't slow down. |
| Category | Unknown Or Other |
| Date | Sep 04, 2022 |
| State | FL |
| Description | I was opening the hatch to my crv, and it just slammed shut. The hatch strut started leaking fluid, and it almost slam down on my head which would've been a pretty serious injury had it hit me. My vehicles only three years old and I don't even use my hatch that often so I believe that it is gone bad |
| Category | Air Bags:sensor:occupant Classification:front Passenger |
| Date | Aug 30, 2022 |
| State | PA |
| Description | The contact owns a 2019 honda cr-v. The contact stated that while his wife was seated in the passenger's side front seat, the air bag sensor intermittently failed to recognize her in the seat causing the air bag off warning light to be illuminated. The contact notified the dealer of the failure and the dealer informed him that unless they could duplicate the failure, they could not diagnose or repair the vehicle. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was approximately 1,000. |
| Category | Structure:interior Panels:sun Visor |
| Date | Aug 29, 2022 |
| State | TX |
| Description | Driver's side sun visor. This is a known issue to honda. The original sun visor became rigid and very difficult to adjust. Honda replaced the original sun visor under warranty. The replacement has also become rigid and is very difficult to adjust. Now, the visor will not fold back into place and drops down, blocking my field of vision. I have the item available for inspection. Autonation honda of lewisville, texas has confirmed this issue three times. Honda says this is a known issue and will not take further action to correct this, and since this is a common problem, there are no new sun visors available for sale, and they are currently on back order, for an unknown period of time. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Aug 27, 2022 |
| State | NJ |
| Description | On thursday, 8/25/2022, I was at a red light and when it turned green the vehicle ahead of me proceeded, I began moving when suddenly the automatic emergency braking system activated for no reason as the car ahead of me at that point was at least 4-5 car lengths and there was no oncoming traffic. Aside from startling me, the car behind me almost rearended me. The brakes activated, my foot was not on the brake pedal, and the warning light flashed on the dash along with the warning beeps. At that point I put my foot on the brake and the deactivated. I reported this issue to the dealer and they had me bring the car in and determined that it was caused by a low voltage in the battery, the car it 3 years old and only has 13,979 miles on it. The dealer replaced the battery but I wonder if I will experience this issue again in the future. I have to wonder why a battery would go soon, the car was purchased new, and why a low battery would cause an issue like this that could cause an accident. If this happened on the highway it could have resulted in a serious accident. |
| Category | Air Bags |
| Date | Aug 25, 2022 |
| State | FL |
| Description | My wife was on her way to work and she hit a deer. The damage estimate is approximately 5000. 00 to the right front end. With that much damage the air bags should have deployed but failed to do so |
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Aug 24, 2022 |
| State | NM |
| Description | 1) the following has occurred 5 separate times on 5 separate days: I was driving on a 2-lane road on 4 occasions going anywhere from 25mph to 35mph, and on a 5-lane freeway on 1 occasion going 65mph. My brakes suddenly engaged and my car came to a full stop. The "brake" notification flashed on my dashboard continuously for 30 seconds to 60 seconds. I was unable to steer car for another 1-2 minutes after. Each time it felt like a slam and my body was physically moved in whiplash mode. All items in my car flew around. Each time this occurred there was not another vehicle, object or person in front of me nor beside me. However there were cars behind me. On 3 of those instances, the cars behind me swerved. On all 5 instances I was shaken to my core. I did not want to drive for a day or two after. I have been terrified ever since. I could have been killed each of those times. My son could have been killed or severely injured on 2 of those occasions he was in the passenger's seat. The other drivers who had to swerve violently to get around my car could have also been killed or severely injured. Each of those times the dashboard has lit up every single icon. I have been told I have to pay to have this problem checked out. I do not have the means for this. I purchased my vehicle brand new off the lot. This is unacceptable and honestly terrifying, both for the risk of death and injury, and financially. 2)electric parking brake problem- my car refuses to start after this event. |
| Category | Electrical System, Unknown Or Other |
| Date | Aug 24, 2022 |
| State | WA |
| Description | For the 4th time in a year and a half, my cr-v has failed to start. I've had it in for dealership servicing twice on this issue and even replaced the battery at their recommendation. It did not fix the problem and they have since told me that they can't identify the problem and said it could be with the computer system (I did purchase an additional warranty for the computer system). In addition to the car failing to start and needing a jump start, the dashboard will start beeping and go blank, or flash a warning message that does not fit the situation. I consider this situation to be a safety issue as it leaves me without a reliable car for travel due to the uncertainty of being able to start the car. The latest episode was today and it was 88 degrees out and I had my 91 yr old father and my dog with me. Waiting for assistance in the heat was very hard on them. My father felt sick due to the long exposure to heat. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Aug 23, 2022 |
| State | MO |
| Description | The contact owns a 2019 honda cr-v. The contact stated while driving at various speeds, the collision mitigation braking system (cmbs) engaged and the vehicle decelerated inadvertently. However, there were no other vehicles or objects around. The brake assist warning light was illuminated. The contact stated the failure had been reoccurring increasingly and it seemed like the collision mitigation braking system (cmbs) was pulling the vehicle to the left each time it engaged. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Aug 22, 2022 |
| State | MO |
| Description | The contact owns a 2019 honda cr-v. The contact stated while driving approximately 22 mph, the vehicle stalled abruptly. The contact stated that the brakes locked up. The contact stated she had traveled over a metal plate on the road several times previously. The contact waited for 4 to 5 seconds before the vehicle would move. The forward collision assist mitigation warning light was illuminated. There was a loud abnormal grinding noise detected. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated the failure was related to nhtsa action number: pe22003 (forward collision avoidance). The failure mileage was 57,370. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Aug 22, 2022 |
| State | MA |
| Description | Driving 45mph on a two lane road, no oncoming traffic, no obstructions, one car 1/4 mile behind mine. Suddenly, I heard three beeps and lost control of the vehicle. The brake mitigation system activated bringing the car to a dangerous stop in traffic. This was sudden, random and without any warning. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Aug 22, 2022 |
| State | MA |
| Description | When driving on a main road at about 45 mph, the automated braking system slammed on the brakes, slowing me down to 20mph. At this time, my foot was already on the brake as I was going through an intersection so I was slowing down. There was nothing in front of me. This happened on 8/20/2022. Thankfully there was no car behind me, otherwise I would have been rear-ended. On several other occasions, the automatic brake warning has gone off when there is no obstruction in front of the car, but this was the first time the brakes actually slowed the car down significantly. |
| Category | Fuel/propulsion System |
| Date | Aug 21, 2022 |
| State | GA |
| Description | Multiple times all of my dashboard lights come on without notice. After checking my battery, there was no reason. It comes on for days then off. I took it to the honda dealership to che k it it. They stated that it was the fuel injectors, however my year of honda is mot in the repair. After calling the corporate honda and honda of stonecrest, I have gotten no response at all. It has been close to 2 months. |
| Category | Equipment:appliance:air Conditioner |
| Date | Aug 19, 2022 |
| State | CA |
| Description | 2019 honda cr-v consumer writes in regard to air conditioning system failure. The consumer stated the vehicle was out of warranty by 2 months and had 24,000 miles. The consumer requested that vehicle be repaired at the expense of the manufacturer. The dealer and the manufacturer were notied. The vehicle was not repaired. |
| Category | Tires |
| Date | Aug 16, 2022 |
| State | TN |
| Description | A honda 2019 cr-v ex 2wd was purchased in march of 2019 and came with oe hankook kinergy gt 235/60r18 h436 tires. The dot# 5m3v1bh5018 (one tire) and 5m3v1bh5118 (three tires). The vehicle was garage kept and most of the mileage driven was within the state of tennessee. All four tires were rotated every 5,000 miles and balanced every 10,000 miles by the honda dealership that sold the vehicle. A multi-point inspection was performed every 5,000 miles that included steering, braking, struts, and suspension components with no issues found. Tire pressure was monitored by both the owner and dealer during routine maintenance. Road noise began after the 12,000-mileage maintenance and could be seen as uneven tire treadwear. At 15,000 miles the dealership performed a four-wheel alignment to correct the problem, but the noise continued and became more pronounced at higher speeds. It became difficult to hold a conversation or listen to the radio without turning up the volume. By 23,000 miles it became apparent that the inside and outside tread on all four tires had become scalloped. The dealership confirmed the diagnosis and recommended new tires. They stated that continuing to drive with the cupped tire tread was not a safety issue. In contrary, most retail tire or automobile repair websites universally agree that driving with scalloped tires is dangerous. The decreased amount of tire tread to road contact causes reduced traction and increased braking distances, on wet driving surfaces and in emergency situations. The dealership service advisor also shared information that hankook uses substandard material in the manufacturing of their oe tires leading to premature wear and possible failure. How does this tire justify a treadwear rating of 540 and mileage warranty of 70,000 miles when an entire set of four tires became useless and unsafe at 15,000 miles? |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Aug 15, 2022 |
| State | NJ |
| Description | On or about august 8th 2022, while traveling on rt. 561 (haddonfield- berlin rd. Driving my 2019 cr-v my automatic brakes engaged erroneously. My son was with me in the front passenger seat when the brakes automatically engaged. This occurred while we were approaching laurel rd in one of two dedicated left turn lanes. There were no cars around me at that time. The driver's side tires did track over the painted hashed yellow median stripping briefly. It's a wide open area. It was not a harsh break but it jolted the car. I did not notice any signals on the dash and no sound of alarm was heard. This is the first time this has occurred. I understand that the nhsta is investigating similar reports. Weather was clear and sun was out. I am scheduling a visit to the dealer, burn's honda of cherry hill. |
| Category | Forward Collision Avoidance: Dynamic Brake Support/brake Assist |
| Date | Aug 10, 2022 |
| State | GA |
| Description | The contact owns a 2019 honda cr-v. The contact stated while driving at 50 mph and the vehicle brakes activated without any warning. The vehicle was not diagnosed. The dealer was contacted and made aware of the failure. The manufacturer was not contacted. The failure mileage was 25,005. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Aug 05, 2022 |
| State | MA |
| Description | The contact owns a 2019 honda cr-v. The contact stated that while her husband was driving at an undisclosed speed, the forward collision avoidance: emergency automatic braking engaged and almost stopped the vehicle. They remained driving during the failure. The brake warning light was illuminated. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The manufacturer was notified of the failure but no additional assistance was provided. The contact stated the failure was related to nhtsa action number: pe22003 (forward collision avoidance). The approximate failure mileage was 19,000 the vin was not available. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Aug 03, 2022 |
| State | OR |
| Description | Twice this has happened. Driving on normal city streets, approximately 35 mph, come to the metal plates on the road in construction area nad car slams on its brakes and comes to a complete stop in traffic, almost causing an accident and scaring heck out of the occupants of the vehicle. |
| Category | Forward Collision Avoidance |
| Date | Aug 01, 2022 |
| State | OH |
| Description | The contact owns a 2019 honda cr-v. The contact stated that while driving approximately 25 mph, the vehicle suddenly came to an abrupt stop. During the failure, there were no other vehicles nearby to cause the forward collision avoidance system to be activated. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 15,000. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Jul 29, 2022 |
| State | NJ |
| Description | I was driving our car on a suburban side street, maybe going 15 mph, and all of a sudden the car just completely to an abrupt stop and we were all jerked backwards. The dashboard displayed a rectangle that said brake in all caps, which I'd never seen before. There was absolutely nothing in front of us or in our way. No dog, no person, nothing. It was like someone had pulled an emergency brake and stopped the car out of nowhere. We were ok, though my son in the backseat said the seatbelt pushed against his neck. It was really scary and unsettling. |
| Category | Electrical System |
| Date | Jul 21, 2022 |
| State | IA |
| Description | Low tire warning light comes on even when there is no problem, because as I was told by my dealership, "the warning light comes on when it can actually be a reminder." because of the warning I pulled over on a heavily traveled road way to look for a low tire. Dangerous not only to my self but other vehicles. "warning" does not mean the same as "reminder" and yet honda has no way of distinguishing the difference. Do I keep driving ignore the warning light as it probably means nothing, and causing an accident because there was a real tire problem or pull into a possible unsafe area, to check? I feel there should be a way to distinguish warning from reminder on the vehicle that has more electronics than the first space craft. |
| Category | Seat Belts |
| Date | Jul 19, 2022 |
| State | LA |
| Description | 15 mm bolt head that holds driver side seatbelt in place fell off without warning or manipulation of bolt. This occurred when seatbelt was being removed while vehicle was at a stop. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Jul 18, 2022 |
| State | CT |
| Description | 2019 honda crv, 37,000 miles. Vehicle applied the automatic emergency braking system while it was in motion at about 30-35 mph. No one was behind me; thankfully, but this could have been a serious issue if someone was. I drive two small children in this vehicle on a daily basis. I was stunned and scared when the brakes engaged with no warning at such a speed with no obstructions in sight. This was a down hill straight road and no cars parked on either side of the road. Upon googling the issue, I came across the information that this was not a random fluke, but a known safety issues with my year, make and model. I have reported this incident to the dealership (brandfon honda, branford, connecticut) to honda motor corporation headquarters and here to the nhtsa. I am hoping for a swift review and resolution of this issue. Honda cr-v's and accords are a very common vehicles so this issue affects a great number of people all over the world. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Jul 15, 2022 |
| State | MI |
| Description | While getting off highway, traveling about 40mph, sudden severe braking, enough to force me forward in seat. Momentarily and then gone. Could have made me lose control and cause an accident. |
| Category | Forward Collision Avoidance |
| Date | Jul 13, 2022 |
| State | WA |
| Description | The contact owns a 2019 honda cr-v. The contact stated while driving over train tracks at approximately 25 mph at night, the vehicle independently stopped. The vehicle was stuck in the middle of approximately 3 of the train tracks. There were no warning lights illuminated. The contact then accelerated to move the vehicle forward and drove safely to her destination. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 20,000. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jul 13, 2022 |
| State | MD |
| Description | 7-12-22 I was driving on I-70 east in maryland--3 lanes. Car ahead of me was at least 6 lengths ahead. My brake light flashed on my dashboard, and then the brakes were applied by the system. I was thrown forward in my seat and a car almost hit me from behind. I called dealership and they will look at system next week. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Jul 09, 2022 |
| State | FL |
| Description | On multiple occasions I have received a notice to brake, but there is nothing in front of me. It's even started to break a couple times. When these incidents happen, there was nothing in front of me. It was a clear lane... This has happened while adaptive cruise control is on and when it is off. |
| Category | Suspension |
| Date | Jul 07, 2022 |
| State | AL |
| Description | I started hearing a roaring noise coming from the tires of my 2019 honda crv, so I made an appointment and returned the car to the auto dealership, who pretended like they didn't hear anything or see anything. I went for a second opinion at another honda dealer, who then stated my tires are cupping. This is the second set of tires to replace in less than 3 years! The first set that cam with the car where hancock kinergy tires, only lasted 29k miles! Now am on the second set perilli scorpion tires and her we go again at 30k miles and my tires need replacing. I am now being told the issue is with the suspenion on the car. It must be fixed or else I will continue to replace tires every 30k miles. I live in the real world and I don't have money to fix a manufacture defect nor do I have money to keep buying tires every other year. Shame on honda for not addressing the issue, especially when it has been brought to your attention! I should have bought a hyundai!! |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jul 04, 2022 |
| State | CA |
| Description | Incident happened on 7/2/2022 at approximately 9:45 pm. I was driving on a 3 lane street with light traffic. Speed approximately 40mph and no vehicles in front of me when my car suddenly had the automatic braking system stop the car. All 4 passengers jolted forward and fortunately no injuries as well as no car behind to cause a collision. I feel this is extremely dangerous and could have caused a major accident or injuries. Planning to bring car in to dealership for further evaluation as well |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jul 02, 2022 |
| State | NY |
| Description | I was driving at approx 20 miles per hour and the automatic braking system activated and the car came to an immediate stop. Luckily the car behind me was at a sufficient distance - or this would have been a rear end collision. This was extremely frightening and I found it difficult to drive the rest of the way home. I took side roads instead of the highway. This is a very terrifying incident that could potentially have resulted in a serious accident to myself, my passengers and others. My lease ends in december 2022 but I don't feel I can ever safely drive this car again. |
| Category | Electrical System, Steering |
| Date | Jun 30, 2022 |
| State | FL |
| Description | While driving felt sticking of the steering wheel when only turning left on curves or at a red light or stop sign. This occurred sporadically over a three month period but became more pronounced the last month prior to taking the vehicle to the dealership. Dealership discovered the issue was the electric power steering (eps) had failed. This occurred 3 months after 36 month warranty had expired and 3,000 miles over the mileage limit. No warning light was displayed when issues occurred. Diagnostics was performed by dealer and fault code 32xx thru 34xx confirmed the problem was the eps control unit. Had the unit replaced due to safety concerns when driving with family. Because of the electric system there was no way to conduct preventative maintenance. Called honda corporation and a "good will case" was opened (#13019826). |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 30, 2022 |
| State | NC |
| Description | The contact owns a 2019 honda cr-v. The contact stated while driving approximately 30 mph, the forward collision-avoidance emergency automatic braking erroneously activated and applied the brake, causing the vehicle to abruptly decelerate. During the failure, there were no vehicles or objects nearby to cause the system to become activated. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 25,630. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 29, 2022 |
| State | IL |
| Description | The automatic emergency braking system failed. I was driving and the car automatically braked to a complete stop on its own. No "brake" light came on before, the car just braked on its own, no warning. Luckily there was no car behind me this is a street people usually drive 60 on!!! Everything flew off my seats and it hurt my entire body |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 29, 2022 |
| State | OH |
| Description | We were driving on the interstate in las vegas with no cars in front of us for at least 300 ft when the automatic emergency braking engaged fully. Scared us to death but luckily we did not get rear ended. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Lane Departure: Assist |
| Date | Jun 28, 2022 |
| State | NJ |
| Description | While driving the emergency brake system activates and brings my car to a complete stop. It happens intermittently. The most recent was during a trip the week of june 6,2022-it occurred approximately three times on our way home. Fortunately I saw the brake light flash and tapped the brake to avoid it from coming to a complete halt. We were traveling about 60mph! I even pulled off the road and turned the car off and back on again to see if that would help! Additionally I had to turn the lane keep assist off because it malfunctioned a few weeks ago-it kept trying to pull my car outside of the lane I was in-it acted as though I was drifting out of my lane. I almost lost control of the car. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control |
| Date | Jun 27, 2022 |
| State | OH |
| Description | On june 17, 2022 I had front end collision. I was stopped at a traffic light and went to move up closer to the car in front of me. When I touched the accelerator my accelerated very quickly in and removed my foot from the pedal. The engine continued to rev even though my foot was on the break. I was not seriously injured. The car that I hit had 2 people in it and they looked ok at the scene. I think they are being evaluated for injuries. I am waiting to take it to progressive insurance network collision center. But they don't seem to be interested in anything but body work. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 24, 2022 |
| State | CA |
| Description | Car applied brakes without warning in 2020 while driving on the freeway |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 24, 2022 |
| State | CA |
| Description | The automatic braking system came on for no reason while I was driving on the highway t 65mph. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 24, 2022 |
| State | GA |
| Description | I was driving slowly (25 mph) through an intersection when the car suddenly beeped and flashed "brake" and slammed on my brakes. Another car almost hit me as he was not expecting me to stop in the middle of the intersection. All of my things inside the car flew around and the abrupt stop hurt me and my daughter in the back seat. |
| Category | Engine, Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Jun 20, 2022 |
| State | MD |
| Description | Out of nowhere all the warning lights on dash board came on and the parking break was automatically applied. Fortunately I was not driving at the time. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 20, 2022 |
| State | MI |
| Description | Automatic emergency braking engaged when there was nothing in front to brake for. This has happened 8 - 10 times in the last two years. The car is available. Sudden braking with nothing to brake for startles me but no injuries. I contacted the dealership but they have not checked the vehicle. No one has inspected the vehicle. When the automatic braking engaged the "braking" light came on as brakes engaged but no warnings prior to it engaging for no reason. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 17, 2022 |
| State | MN |
| Description | On june 14, 2022 my 2019 honda crv slammed on the brakes without me touching the brake pedal. My vehicle is available for inspection if needed my safety was at risk because I was thrown forward violently. My safety and the safety of others were at risk because if there had been a car behind me, they would have hit me. I have not taken it to a service center yet. I have not had time. There were no warnings. I was going about 30 mph, I do not believe the brake warning sign alighted but I can't say for sure because I was being jolted forward. There was no one around me on the road and luckily no one behind me. I read the feb 24, 2022 cnn business article “random braking in honda accord and cr-v under investigation†and found this is exactly what happened to me. Please let me know if there are any updates you can share or if honda is doing anything to alleviate the problem. |
| Category | Forward Collision Avoidance: Warnings, Lane Departure: Assist, Lane Departure: Warning |
| Date | Jun 17, 2022 |
| State | NY |
| Description | All the warning lights were flashing on dash, brakes, powers steering , cruise control anti lock brakes ,lane departure ect. This happen on the way to work shut off car two days remained on. On the way home lights went out. Was told to bring car in for diagnostics. Made app and away it went, apon arriving to dealer , I explanied thatthe lights went out. They told me that I would have to pay 150 dollars for diagnostics. Told them I was under warranty with full coverage, didnt matter. They asked if car was running ok and I reply yes. But alittle concerning to have all lights flashing at same time. Needless to say once again lights came on a month later same thing with dealer make appointment. I think that this should be looked into because it's not the first time this is a problem for honda it was happening to there 2017. Please check into complaints about the warning lights. |
| Category | Wheels |
| Date | Jun 13, 2022 |
| State | FL |
| Description | My tire pressure light has gone on 10 plus times in the last year and I think only 3 times my tire was actually low on air. This is a safety feature because you need your tires to drive. The dealer has advised they can't find an issue with the sensor etc and keeps telling me it's the tread etc and wants to show me how to recalibrate the system. I worry every time I get into the car that the light is going to go on and hear a binging sound. It's very nerve wracking because I only have just shy of 34k miles on the car and it continues to happen. If I ignored it and turned out there was a flat then I cause more damage to the vehicle. I would never consider taking it on a long ride just because of this issue. I don't want to know how to recalibrate I want it fixed. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 11, 2022 |
| State | PA |
| Description | Automatic emergency braking glitch. Car suddenly stopped with nothing in front and without driver's control. The car behind us narrowly avoided a rear ending collision. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 11, 2022 |
| State | IN |
| Description | In two instances, while driving in the city street (cloudy day, daytime) around 30 miles per hour, the car suddenly went into emergency breaking with no obvious reason. The breaking light flashing in the dashboard. No car in front at all. The car almost went to total stop. The system went back to normal less than a sec later. Everything was normal before it happened. I was lucky because no car was behind me when this happened. Did not take to dealer. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 09, 2022 |
| State | NJ |
| Description | While driving on the highway at approximately 50mph my 2019 honda cr-v suddenly braked hard on its own, with no vehicle in front of me. Luckily there was no one behind me either or it would have likely caused me to be rear ended. It was a frightening experience, also causing neck pain for a few days afterwards. I reported the issue to honda. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 08, 2022 |
| State | UT |
| Description | I was driving at 35 mph on a city road. All of a sudden, I heard several beeps and saw a brake signal on the car incident panel come up. My crv braked automatically and slowed to 25 mph. There was no car behind me, thank goodness. The brakes released and then the crv drove as normal. There was no indication before the braking system engaged that this incidence would occur except for the beeps. There was no reason for my crv to engage the emergency braking system. There was not a car in front of me or any other obstruction that would cause the automatic braking system to engage. It was a scary experience. |
| Category | Electrical System |
| Date | Jun 06, 2022 |
| State | CA |
| Description | The audio head unit software or hardware is defective. The unit resets repeatedly like someone is pressing the brightness button over and over again (beeping wildly). The problem is well described online as extremely common in newer hondas. Honda has a tsb on it https://static. Nhtsa. Gov/odi/tsbs/2019/mc-10163184-0001. Pdf however, the dealers often won't replace these unless they can see the problem themselves, which only happens intermittently (in my case, I have many videos of the problem). But when it does it is an extreme safety hazard disabling the navigation system, climate controls, and other controls controlled by the head unit. Many people in online forums have had their units replaced multiple times to no avail. Honda should be forced to recall these defective audio head units. At the very least dealers should be instructed to fix the problem when videos of it are shown to the dealer. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 06, 2022 |
| State | FL |
| Description | Car has stopped twice with no cars or objects in view. Would have been hit from the rear if other cars were close. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 06, 2022 |
| State | MD |
| Description | Automatic emergency braking system engaging without warning when no obstacle is in front of car. Very sudden, aggressive automatic braking puts my safety and that of other vehicles/drivers at risk of collision (rear-ending me). This has happened three times in the past week. I called dealer and they professed to have no knowledge of the problem. I am hesitant to bring the vehicle in for a “fishing expedition†if a repair shop doesn't know what the problem is and definitely how to fix it. |
| Category | Fuel/propulsion System, Unknown Or Other |
| Date | Jun 06, 2022 |
| State | TX |
| Description | Driving on road and all of a sudden the car seemed like it was braking. We have don't automatic breaking. The dash lights came on. Engine, steering wheel !, traction control, brake system, and blinking brake light. The last few days it was taking more cranks, this started happening after a new fuel pump was installed last month. This was because of a fuel pump recall. |
| Category | Engine |
| Date | Jun 03, 2022 |
| State | OH |
| Description | Couldn't hardly breathe as severe fumes coming from the car vents. And oil smells like gas . I had been smelling it off and on but thought it was coming from cars around me! This smell has been going on a few days. But car was parked all day, moved it a couple of feet and the fumes about made me throw up and couldn't breath. Call honda they said it was drill under warranty and it would get fixed. |
| Category | Engine |
| Date | May 26, 2022 |
| State | MI |
| Description | 2019 honda crv exl certified used purchased on may 12 - 2022 I checked the oil it was ok but took oil cap off strong smell of gas oil dilution like the recall for 17and 18crv this is the same engine in it no recall dealer said keep eye on oil if goes up bring it in has like 16590 miles on it they said t changed oil should have noticed it how can you certify it. Lemon |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | May 26, 2022 |
| State | AL |
| Description | The contact owns a 2019 honda cr-v. The contact stated that on two separate occasions while driving at highway speeds, the collision mitigation braking system activated inadvertently as a brake warning light flashed on the instrument panel. The contact had taken the vehicle to a dealer where the mechanic was unable to determine the cause of the failure. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 12,000. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | May 26, 2022 |
| State | AL |
| Description | The contact owns a 2019 honda cr-v. The contact stated that while his wife was driving 35 mph, the collision mitigation braking system activated inadvertently. The dealer was not notified of the failure. The contact attempted to notify the manufacturer of the failure but was informed that he would receive a callback. The vehicle was not repaired. The failure mileage was approximately 16,000. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | May 22, 2022 |
| State | MA |
| Description | while operating vehicle at roughly 35-40 mph automatic braking system engaged for no reason. There was no one in front of me and thankfully no one behind me or I could have been struck from behind. My car also will not start now due to a message saying brake system problem. Will start if jumped but then will not start again. |
| Category | Visibility:sun/moon Roof Assembly |
| Date | May 20, 2022 |
| State | OH |
| Description | Without any warning or apparent cause the sunroof just shattered. |
| Category | Engine |
| Date | May 15, 2022 |
| State | IA |
| Description | Oil dilution issue in my 2019 honda crv. Gas getting into the oil and stalling the vehicle. Honda dealership changed oil, spark plugs and differential fluid. I was told to drive the vehicle more. The issue was not fixed and gas is still getting into the oil and continuing to damage the engine. The dealership hasn't taken responsibility of this issue or the honda corporation. I contacted them and get no response back. |
| Category | Equipment:electrical:infotainment:video (touch)screen/monitor/unit |
| Date | May 11, 2022 |
| State | CT |
| Description | Touchscreen flashes and beeps. Brought it in to the honda dealer twice and they said they did a hard reset of the screen. The vehicle was 6 months old with less than 4,000 miles when the issue started in january 2020. It happens intermittently and honda has not been able to fix it. Today 5/11/22 the screen has gone completely blank. Now there is no rear back up camera, no climate control, no vehicle information or settings, no maps or radio information. |
| Category | Electrical System, Unknown Or Other |
| Date | May 05, 2022 |
| State | WI |
| Description | I am an able to open the back trunk and there's no secondary way to open it if I would need to get in or out. Also the doors randomly lock. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | May 05, 2022 |
| State | IL |
| Description | While driving on expressway at posted speed of 70 mph, while there was no vehicle in front of me, my car went into emergency brake mode. This has happened several times but most commonly on expressways. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | May 05, 2022 |
| State | IL |
| Description | I was driving at about 10:30 pm in downtown chicago (the bridge over the river on madison st) on may 4th when my automatic emergency braking system engaged. There were no cars or people in front of me on the street, nor was there any other object that I was in danger of hitting. I was driving at approximately the speed limit. There was a car behind me but luckily they were far enough back that when I pressed the foot brake and turned on my hazards, they were able to go around . |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | May 02, 2022 |
| State | MD |
| Description | The automatic emergency braking engaged for no reason . |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Apr 26, 2022 |
| State | TX |
| Description | I was driving down the street when the brake warning light flashed and the car suddenly slammed on the brakes. There was nothing in front of the car that would have caused the brake warning to flash or the car to brake. Luckily there were no other cars around, however, if I was traveling faster or on a busy street it could have been a very different outcome. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Apr 26, 2022 |
| State | WA |
| Description | Automatic emergency braking system activating without a clear and present danger. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Apr 25, 2022 |
| State | TX |
| Description | The contact owns a 2019 honda cr-v. The contact stated that while driving at various speeds, the vehicle experienced phantom braking. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Apr 22, 2022 |
| State | NY |
| Description | Afternoon of 4/21/22, I was stopped at light and brake hold activated without being touched. 20 minutes later I was again stopped at a light and parking brake engaged and vehicle would not move until I disengaged brake. This is the 1st time this has happened and vehicle has not been inspected since incident. Brake warning light has flashed to brake several times when approaching an overpass ( this has occurred many times over the last year ). |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Apr 21, 2022 |
| State | MA |
| Description | I was driving into a parking lot behind my store, as I approached my parking space going roughly around 5-7mph the brakes engaged by itself for a brief second (as if I had slammed on the brake pedal and let go) leading me to lose control and hit the wall/back door of my store. All warning lights are now on, damaged the front bumper and I'm guessing the radar sensor in the front. Called my insurance to try to file a claim, if not covered will try to contact the dealership. |
| Category | Visibility/wiper |
| Date | Apr 21, 2022 |
| State | MA |
| Description | Single internal 4" long windshield crack developed starting at the honda sensing safety suite sensor block built into the top of the windshield. This crack is growing in length on the passenger side of the windshield and is currently about 9" long. There were no windshield overheating or freezing issues (the crack originally appeared on 04/14/2022), no car incidents, or road hazards (like something hitting the windshield). My car is still under warranty but local honda dealer refused to even take a look at the windshield condition stating that honda's warranty does not cover windshield. |
| Category | Electrical System, Service Brakes |
| Date | Apr 14, 2022 |
| State | OH |
| Description | The contact owns a 2019 honda cr-v. The contact stated that while his spouse was driving approximately 5 mph in the driveway, the power steering and brakes became inoperable. The service brakes and several other unknown warning lights illuminated. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the failure was related to the wiring harness in the rearview mirror. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,000. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Apr 14, 2022 |
| State | OH |
| Description | While driving on the interstate highway at about 70 mph, with the adaptive cruise control activated, the "brake" warning flashed and the brakes were applied, causing the car to slow about 10-15 mph. I manually applied gas to resume speed, and then re-activated the adaptive cruise control. The weather was sunny, about 80 degrees. There were no cars, or anything, in front or behind me for at least a half mile. There was nothing next to me on the berms. I don't recall if any cars were approaching in the opposite direction. This has occurred at least twice since, once on the interstate and once at about 35 mph on a non-interstate highway. The conditions were similar in each case. This could certainly cause a disastrous accident if there were more traffic. Since this happened somewhat rarely, I have not brought it to the attention of the dealer. I still own and drive this car. |
| Category | Forward Collision Avoidance: Warnings, Service Brakes, Vehicle Speed Control |
| Date | Apr 14, 2022 |
| State | CA |
| Description | I was driving on a city street at around 30 mpr with no cars in front or behind me when my crv came to sudden jerking stop and then continued forward. It was so abrupt that my head snapped forward and I slid toward the steering wheel. Luckily, no one was behind me otherwise, I would have been rear ended. This has created a great fear in driving my crv. I still intend to contact the dealership and report directly to honda. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Apr 13, 2022 |
| State | CA |
| Description | The contact owns a 2019 honda cr-v. The contact stated while driving 30-35 mph, the collision mitigation braking system was applied inadvertently. There were no warning lights illuminated. The contact then depressed the accelerator pedal and continued to drive. The contact stated that the failure reoccurred twice while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown. The vin was not available |
| Category | Seats |
| Date | Apr 13, 2022 |
| State | PA |
| Description | The contact owns a 2019 honda cr-v. The contact stated while in a building he heard a loud explosion. Upon going outside, he noticed the vehicle seat was on fire. The fire was extinguished by the owner. The fire department was contacted and stated the fire may have been started in the passenger seat due to the coils. There were no reported injuries or police reports filed. The contact stated the heater in the seat was previously used. The contact had some items on the seat. The contact mentioned that he had his dog in the vehicle and could have died due to the safety failure. The vehicle was towed by the insurance company. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 42, 800. |
| Category | Fuel/propulsion System |
| Date | Apr 11, 2022 |
| State | GA |
| Description | There is a recall on some "not" all 2019 honda crv -( recall consequence: fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.) while driving my car started to stall and act up like it had bad gas, the dashboard then lit up with every warning possible. I was able to get my car to the dealership I purchased it from. They did the recall search and zero open recalls for my 2019 honda were found however the mechanic stated it was the fuel pump which is the same problem listed above for the other 2019 crv. Please investigate and please help!. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Apr 07, 2022 |
| State | CO |
| Description | Multiple times, while driving, the automatic braking system engaged when there were no cars or obstacles ahead of me. Most recently I was accelerating, and the brakes slammed on throwing me rapidly forward. The car behind me was driving the same speed nearly rear ended me. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Apr 06, 2022 |
| State | NJ |
| Description | Auto braking system - yesterday at night while driving at 45mph the auto braking system activated by itself inspite of no obstacles anywhere near me and the vehicle came to a complete standstill in the middle of the highway. I was lucky there was no vehicle behind me else I was for sure going to be rear ended. Lane keeping assistance system - the lane keeping assistance activates itself even though it has been turned off. The vehicle forces me to stay in lane many times when there is a change in traffic pattern and also when you cross over a line just to stay safe from a vehicle that is crossing over a line on one of your sides. This is dangerous. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Apr 01, 2022 |
| State | CA |
| Description | The automatic emergency braking system brakes the car to a complete stop when there is no reason or no obstacle in the way. This has happened on two occasions. Once in alameda, ca while on a connector bridge to the island and second on a city street in walnut creek, ca on 4/1/2022. The automatic emergency braking light has come on in excess of 20 times during normal driving. Although no braking occurred, the light flashed for no reason. The emergency stopping will eventually cause an accident if it continues. The car is currently under warranty and has been brought back to the dealer. |
| Category | Forward Collision Avoidance: Warnings |
| Date | Mar 30, 2022 |
| State | TN |
| Description | 3-29-2022 forward collision warning - brake - showed on display in front of steering wheel. There was no vehicle in front of me for a great distance. This had not happened before but the automatic braking system has malfunctioned 2-3 times per year for the 3 years I have owned this car. I reported that to this site last week and have discussed that issue a number of times with 5 dealer employees to no avail. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 25, 2022 |
| State | TN |
| Description | Automatic braking system brakes several times a year for no reason and is a danger for someone rear-ending me. There may not be another vehicle in front of me for 20 car lengths or none at all. Dealer's personnel as recently as yesterday have doubted me/told me nothing can be done/is due to sensitivity to heat/air system temperature/a steel plate over a hole in the road etc. Say it is just the new technology which is so sensitive. Last time it happened was last week. Has happened for the three years I have owned this vehicle - purchased new. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 24, 2022 |
| State | CA |
| Description | In the past month, or so, my automatic emergency braking system has initiated, for no apparent reason. Last night's incident was the most severe. I was driving about 25-30 miles per hour, accelerating (to get to the speed limit of 35 mph), when the car's automatic braking system slammed on the brakes, causing my car to lunge forward. It was not a slight brake slowdown; it was a strong, immediate, brief stop. I am grateful that nobody was traveling close behind me, otherwise I would have been rear-ended. The very strong motion jerked me so that both of my wrists and my neck are now hurting. I am now very nervous about driving my vehicle; and, especially having passengers with me. I have left a message for the service manager at my honda dealer (where I purchased my new vehicle in 2019), and am awaiting a return call. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Mar 22, 2022 |
| State | KY |
| Description | We will be driving and it will say something like system brake and it will hit the brakes on us and cause us to lose control of the vehicle happens every few weeks |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Mar 21, 2022 |
| State | PA |
| Description | Defect - the forward collision warning and braking system erroneously activated for no apparent reasons. On march 3, 2022, I was driving on a highway at 65 miles per hour when the forward collision warning and braking system unexpectedly activated for no apparent reasons. I had reported earlier incidents of this erroneous activation to a dean honda service representative who attributed the cause to interference with sensors such as snow on vehicles. I want to emphasize the following conditions at the time of the march 3 erroneous activation: (1) my car was the only car on the road, no vehicles were in front, beside or behind; (2) the road was straight; (3) no overpasses, (4) no objects or structures on both sides of the road and (5) the windshield in the vicinity of the camera, and the hood and front grill in the vicinity of the radar were clean. As a result, I do not believe that the march 3 incident was attributed to sensor interference as dean honda claimed. On march 14, 2022, dean honda took possession of my vehicle for less than an hour and again claimed reflection could be the cause of the march 3 incidents. Dean honda is located at 911 clairton blvd., pittsburgh, pa 15236. Phone no. 412-552-3228. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Mar 18, 2022 |
| State | KS |
| Description | 2 incidents car going 60 mph on interstate, no cars around and car suddenly brakes. Lasted about a second or two. Car slowed but did not stop. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 15, 2022 |
| State | MO |
| Description | The contact owns a 2019 honda cr-v. The contact stated while driving 60 mph, the collision mitigation braking system warning light illuminated; however, the closest vehicle to her vehicle was ten car lengths away; and there were no other vehicles nearby. The contact stated that the failure had been reoccurring intermittently while driving. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,000. Consumer stated since march 15, 2022 there have been three (3) additional incidents, activated the dash emergency system braking notification and the audible alarm without reason. These occurred twice on march 17, 2002: one time traveling approximately 45 mph, and the second time traveling approximately 60 mph. The third time was several days later on march 23, 2022, traveling approximately 40 mph. Happened with no apparent reason for the system to have initiated the dash and audible sound warning. Consumer took it to the dealer, they test drove the car to see if the issue would occur during the test drive, unfortunately it did not. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 14, 2022 |
| State | CA |
| Description | I was stopped at a red light, and when the light turned green, I accelerated and then maybe 2 seconds later the car suddenly braked. I was in the middle of the intersection. There were no cars behind me. My safety was put at risk because if there was a car behind me, it would have rear ended me. I took the car to the dealer the same week, and they told me I can turn off the cmbs (collision mitigation braking system). |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 14, 2022 |
| State | VA |
| Description | Periodically the driving assistance will break the vehicle when there is no reason. It happens both when changing lanes as well as when driving straight-on. The warning light "brake" appears on the dash and the breaking system engages. It has not put my safety at risk, but it is disconcerting when it happens. |
| Category | Fuel System, Gasoline:delivery:fuel Pump |
| Date | Mar 11, 2022 |
| State | RI |
| Description | The contact owns a 2019 honda cr-v. The contact stated that while driving at 65 mph, the vehicle stalled inadvertently. An unknown audible alert was heard coming from the vehicle. Upon investigation, the contact related the failure to a faulty fuel pump. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000. |
| Category | Engine |
| Date | Mar 10, 2022 |
| State | VA |
| Description | On feb. 15, 2022 traveling on I-95 in the passing lane outside florence s. C. We experienced a drastic loss of power over the course of less than a minute making it difficult to pull over to a slower lane and stop on the right side of the road to find an exit or stop safely. We eventually got over and were able to travel approximately 25 mph to an exit in florence s. C to cale yarborough honda dealership where the problem was determined as failure of number four fuel injector. Fortunately, with a pet in the car they had all parts necessary for repairs which included fuel injector set, plug top coil assembly, and ignition coil. We were released after approximately 5-1/2 hours with no additional problems. Considering the traffic, lane location, posted speed and the drastic loss of power my wife and I were very concerned about our safe exit off of I-95, and were very lucky to find a dealership with needed parts in stock. We were told by the dealership in florence and roanoke va. That similar problems are occuring in 2018, 2019 and 2020 crv's, pilots and sedans. All parts and service costs were paid under factory warranty. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 10, 2022 |
| State | KY |
| Description | Vehicle suddenly flashed a warning on the dashboard and vehicle slammed it's brakes on completely stopping the car while I was traveling approximately 65 mph. There was no vehicle or object in front of me, luckily there was no one behind me or they probably would have hit me. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 10, 2022 |
| State | WA |
| Description | When driving at approximately 35 mph the automatic braking system engaged, stopping the car rapidly and throwing me forward enough that all items siting on the passenger seat landed on the floor mat. There were no cars or pedestrians in front of me (or luckily behind me). This has only happened once. The dealer informed me that something might have been blocking the sensor (I don't think this was the case). The vehicle has not be inspected by any parties as this fortunately did not cause a collision. There were no warning systems that the automatic breaks weren't working properly. The typical dash indicator did turn on when the car braked. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Blind Spot Detection |
| Date | Mar 07, 2022 |
| State | UT |
| Description | I have asked questions everytime I have it in but honda does not seem to have an answer. 1. When in cruise the car will randomly brake when nothing is in sight 2. My blind spot monitors seem only intermittently notice anyone on my passanger side of vihicle |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 06, 2022 |
| State | DE |
| Description | I have been experiencing the same unexpected braking issues that I have read other drivers of the cr-v are reporting. For example, I was traveling southbound of delaware rt1 near milton de just over a week ago. This road has two lanes running in either direction. I had been in the right lane and saw some vehicles ahead moving at least 20 miles per hour under the speed limit. I switched to the left lane, which was clear for at least 1/4 mile ahead. As I approached to where the vehicles were, my car slammed the brakes on and decelerated quickly. I was nearly rear-ended by a truck coming up behind me. This same type of thing has happened on curves in the past and it just seems that the system is misinterpreting the road conditions. |
| Category | Unknown Or Other |
| Date | Mar 04, 2022 |
| State | NY |
| Description | While driving, when using the radio or gps, the display on the center console will intermittently go haywire. Display will turn on and off, loudly beep, screen will go blank and then turn back on unexpectedly, brightness adjustment bar appears on screen. There is no control over these problems except having to stop the car and turn it off fo a couple of minutes. Very distracting and dangerous while driving. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 03, 2022 |
| State | IN |
| Description | The contact owns a 2019 honda cr-v. The contact stated while driving at 45 mph, the brake warning light illuminated and the brake independently activated and the vehicle decelerated to 10 mph. The contact stated that the cruise control was not activated during the failure. The contact depressed the accelerator pedal and veered the vehicle to the side of the road, waited for several minutes before restarting the vehicle and the vehicle operated as needed. The contact stated that the failure recurred a week later. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 03, 2022 |
| State | CA |
| Description | Car has completely stopped while driving numerous times. I have been driving anywhere from 35 to 45 miles an hour when the car suddenly stops for no apparent reason. Today I was almost rear ended. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 02, 2022 |
| State | PA |
| Description | The component system that is failing is the anti collision emergency braking system. It has put the safety of me, and my family at risk, by engaging while I was driving on a highway—multiple times regardless of if there was a vehicle in front of me or not. I've had to lightly pump my brakes in order for the system to disengage. This issue has not been investigated by anyone other than hearing about it on the local news station. There were no other warnings and thankfully has not yet resulted in any accidents. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 01, 2022 |
| State | TX |
| Description | I have owned my honda crv for only 8 days. I have had three instances where my auto-braking has activated when it was not necessary. I have placed my stopping distance for my auto-braking at "short", to hopefully avoid unnecessary braking after the first incident occurred. Two of the incidents occurred when the vehicle ahead of me was turning right at an intersection in town at slow rates of speed. In both cases, I was not close to the vehicle, but my vehicle braked suddenly as if a collision was imminent. In one of those incidents, the vehicle ahead of me had turned and I was starting to accelerate when the emergency braking activated. It totally surprised me since there was no vehicle in front of me at that time. The third incident the automatic braking activated for just a split second and went off when there was a vehicle at least 50 feet in front of my vehicle and we were traveling straight down a city road at less than 30 miles per hour. It is a little unnerving at the moment the vehicle does automatic braking when there is no apparent reason for it. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 28, 2022 |
| State | FL |
| Description | The contact owns a 2019 honda cr-v. The contact stated that while driving 55 mph, the vehicle independently slowed down without warning. The contact also stated a similar failure occurred as he crossed a yellow line on the roadway. The contact took the vehicle to the dealer where he was informed that the vehicle was out of warranty; however, after the dealer spoke with the manufacturer, they agreed to honor the warranty. The contact was given a date for the parts to arrive however, the parts never arrived. The vehicle had yet to be repaired. The failure mileage was approximately 13,000. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 28, 2022 |
| State | IL |
| Description | In february of 2022, the automatic emergency braking system (cmbs) randomly activated as I was driving through an intersection and caused my 2019 honda suv to suddenly decelerate, shudder, and jerk while coming to a very sudden stop. There were no other cars in front of me or at the side of me and the weather was clear and the road smooth. My seatbelt tightened as I was jerked forward by the sudden stop. The emergency brake warning sign was flashing on the dashboard. At first I was unable to accelerate and move the car forward but after a minute was able to start up. There were cars following behind me and they too had to make a very sudden stop and avoided what could have been multiple rear end collisions. I have approximately 7,000 miles on this suv and have driven it for approximately two years and this is the first incident. I am scared to drive it with the cmbs activated and am turning it off every time I start the car! |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 28, 2022 |
| State | KY |
| Description | Vehicle braked hard without driver touching brake pedal. This has happened twice in last year. Now reading that this may be common with 2019 crv |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 28, 2022 |
| State | SC |
| Description | Automatic braking occurs when driving for no apparent reason. This has happened multiple times usually when driving on the highway at high speed. |
| Category | Service Brakes |
| Date | Feb 28, 2022 |
| State | MN |
| Description | The contact owns a 2019 honda cr-v. The contact stated while driving 40 mph in between two intersections with no nearby vehicles or objects, the vehicle started beeping and the brake warning indicator was flashing on the instrument panel. The vehicle then erroneously suddenly activated the brakes and the vehicle came to an abrupt stop. The contact stated that his wife who was seated in the passenger's seat sustained bruised from the seat belt to her shoulder. There was no medical attention provided. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The contact was also informed that sometimes the metal plates on the road may give a false indicator of a vehicle causing the vehicle to abruptly stop. The vehicle was not diagnosed or repaired. The manufacturer was not notified by the dealer of the failure. The failure mileage was approximately 24,000. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 27, 2022 |
| State | NY |
| Description | The emergency braking system deployed unexpectedly and for no reason I was accelerating after getting on the expressway at rush hour when the brakes deployed nearly causing a rear end accident. This has happened three additional times since the first incident. No inspection of the vehicle has been performed. The "brake" light did illuminate. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Feb 27, 2022 |
| State | FL |
| Description | On 22 feb 22 while exiting the highway to a service plaza, the automatic emergency braking system slammed on the brakes in our 2019 cr-v. Fortunately, no one was close behind us. I recall that the lane departure warning system activated and then the brakes slammed on. The braking system fault has also occured 5 or 6 times when making a 90 degree turn from a stop light to another street and there was no one directly in front of us. We have owned the car for 3 years and are happy with the vehicle and safety features, but this fault is extremely dangerous and needs to be addressed. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Feb 27, 2022 |
| State | OH |
| Description | In april or early may 2021, my wife and I were driving my crv on interstate 77s coming from downtown cleveland in the afternoon. It was a sunny day and we were driving at highway speeds. All of a sudden my crv went into an emergency braking condition. The car was braking was as if I slammed on the brakes full force. Luckily no cars were immediately behind us or else they would have rear-ended us. The car slowed down rapidly and drastically, but control of the car was returned to the driver before it came to a full stop. No cars were in front of us. Nothing was in the road that we could see as an obstruction or shiny object (which honda said sometimes fools the sensor). We were approaching (maybe 100 yds away) a shadow in the road from a bridge overpass. The dealer checked the vehicle on may 4, 2021 for proper operation of this emergency braking system and if any codes were created by the event. Nothing was found wrong. The car had 15,483 miles on it when honda checked it. Honda said the shadow in the road should not have triggered the sensor. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Feb 26, 2022 |
| State | VA |
| Description | This has happened 3 different times in the last 4 months, I have been driving down the road and the brake button pops up and slows me down when nothing is around, called dealership they said nothing wrong with vehicle. It's even done it in a curve and scared me had a vehicle behind me almost caused an accident |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 25, 2022 |
| State | MA |
| Description | The vehicle's automatic braking system flashes the warning and slams on the brakes when there is nothing in front of the car. It is an intermittent problem that happens mostly when the weather is clear and dry. This has nearly caused an accident on occasion since it's happened when traveling at both lower and higher speeds. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 25, 2022 |
| State | CA |
| Description | The contact owns a 2019 honda cr-v. The contact stated that while driving at 45 mph, the automatic emergency braking system activated without warning. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,500. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 25, 2022 |
| State | KY |
| Description | The contact owns a 2019 honda cr-v. The contact stated that while driving on the interstate at an undisclosed speed, the forward collision-avoidance: automatic emergency braking engaged, and the vehicle abruptly stopped. The brake warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 50,000. The vin was not available. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Feb 25, 2022 |
| State | AR |
| Description | The vehicle will be running at a certain speed then will just start braking like a car is in front but there isnt. It has done it several times. Sometimes it brakes hard and sometimes not. It is scary and worries you about being rear ended. It will slow you down then take off again. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Feb 25, 2022 |
| State | PA |
| Description | I had 2 incidences where my crv stopped suddenly for no apparent reason. Both times, I was driving in a residential area, on one-way streets, with a stop sign at each block. Speed was about 20 mph (or less). There was no warning of any kind, no accident was caused and I didn't report it to the dealer (car is leased), thinking each was just a fluke. I'm reporting it to you now, since I just learned that this has occurred with other honda crvs and is being investigated. The risk of an accident would have been high if a car was following me close behind. I do not reall the dates, but both occurred within the past year. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 25, 2022 |
| State | NJ |
| Description | Was driving on the highway at 50 mile an hour and car slammed on the brakes automatically. |
| Category | Forward Collision Avoidance: Warnings |
| Date | Feb 25, 2022 |
| State | IL |
| Description | My car will run normally with all the safety equipment turned on. Sometimes, when I switch lanes, the car will brake and slow down possibly 10 miles per hour and cause a dangerous situation on a highway or expressway. It happens mainly when I'm on a highway and traveling at normal speed and will make the traffic behind me come closer to my car as if I'm braking. When this happens, there aren't any cars near me neither in front and to my sides. This happens about once every 2 weeks of highway travel and also when merging from an entrance ramp. My email address is [xxx] and my phone number is [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Forward Collision Avoidance: Warnings, Service Brakes |
| Date | Feb 25, 2022 |
| State | FL |
| Description | Car will randomly brake when there is nothing in front. Has happened several times. |
| Category | Forward Collision Avoidance: Warnings |
| Date | Feb 25, 2022 |
| State | MD |
| Description | This vehicle is not equipped with an automatic braking system however if I get too close to a vehicle in front I will get a visual and audio warning to brake now. From time to time the brake now warning will appear when there are no other vehicles in front of me. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Lane Departure: Assist |
| Date | Feb 24, 2022 |
| State | AR |
| Description | When driving on the interstate with assisted cruise control and lane assist, my car has twice braked very hard when no hazards were in sight. Once, it almost came to a complete stop and had the car behind me been closer their would have been an accident - this was summer of 2021. The second time, it braked, I turned off cruise and tapped the brake and it corrected itself. In both cases, this could have been a very dangerous situation that put myself and others at risk. I thought it was happening because my windshield had been replaced and recalibrated. I had that checked twice and they found no issue with the calibration. I realized it could be a greater issue when I saw the news report on investigation of this happening on other 2019 honda crv's. I have not taken it to the shop yet. There were no prior warnings. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 24, 2022 |
| State | TX |
| Description | On three occasions the emergency automatic braking system activated. The first time it was hard braking; but, not to a full stop. The other two were minor. Only the first was a safety issue as it resulted in a quick slow down in traffic. I have not reported this to dealer and it has not been inspected. The word "brake" illuminated on the instrument panel but not prior to the action. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 24, 2022 |
| State | NJ |
| Description | The automatic emergency braking system engaged while I was driving, causing my vehicle to slow down with a jolt. I felt my safety was put at risk. I have not yet confirmed this with my dealer, nor has it been inspected by anyone else. There were no warning lights or messages. Indicating there was a problem. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 24, 2022 |
| State | NY |
| Description | When entering an interstate at rush hour, I was the first car in the line of those entering, and there were no cars ahead of me in the remaining length of lane. At the top of the ramp, with nothing in front of me, my car suddenly came to a complete stop with the screen flashing break, telling me the automatic breaking engaged. The force of the break while driving 55 mph caused my body to fly forward (to the extent allowed by the seatbelt) and later a bruise across my chest. Everything loose in my car became a projectile. The car immediately behind me had to swerve to avoid hitting me, avoiding an accident. Problem is not reproducible as the system otherwise "works fine" and the car passes inspections. The car was under a year old at that point, and there were no other issues, warning lights, etc. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings, Service Brakes |
| Date | Feb 24, 2022 |
| State | LA |
| Description | Periodically my vehicle will abruptly slow down, propelling myself/passenger forward. I would examine the area and there is nothing moving that should have triggered it. There are no identifying factors involved, (day/night/wet/dry), it may occur at any time. I have mentioned it to the honda service department at my local dealership. They say it will happen sometimes. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Feb 24, 2022 |
| State | CA |
| Description | Vehicle on several occasions has applied the brakes at highway speeds for no apparent reason. My safety is at risk because this will causes the vehicle to brake without warning and at high speeds. No vehicles were in front of the car, the road was clear. The vehicle has been taken to two honda dealerships for this issue. The warning "brake" warning light flashes in the dashboard when this has happened. This has happened multiple times in 2021 and also in 2022. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 24, 2022 |
| State | NY |
| Description | The contact owns a 2019 honda cr-v. The contact stated that while driving at an unknown speed, the brakes applied independently. The failure recurred twice. The vehicle was taken to the dealer where it was diagnosed however, the cause of the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was unknown. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Feb 24, 2022 |
| State | TN |
| Description | Purchased my vehicle november/december of 2019. I have had multiple occasions of my vehicle automatically braking for no reason what-so-ever. I've been in clear path of travel and it just brake. I have reported this to the honda of gallatin, tn on multiple occasions. I had to have radar system replaced with in a couple of weeks of owning the vehicle. And had to have some thing else replaced about a month ago because all my brake warning systems came on. On that occasion it didn't cause the brakes to come on but it's an uneasy feeling to drive with brake system warning on everything. The emergency braking has happen multiple times I'll do better in keeping track of those going forward |
| Category | Forward Collision Avoidance: Warnings |
| Date | Feb 24, 2022 |
| State | NY |
| Description | I was exiting I-490 east to I-390 north at 45 mph and suddenly my honda crv forcefully applied the brakes. There was no vehicle in front of me and fortunately there was no vehicle in back of me. But I remember this because it really scared me. This is the only time this has happened. I am reporting this now because of an article I read on aol titled "over 1. 7m hondas probed for unexpected automatic braking". |
| Category | Forward Collision Avoidance: Warnings, Service Brakes, Vehicle Speed Control |
| Date | Feb 24, 2022 |
| State | MA |
| Description | The abs system suddenly engaged for no reason with the brakes slamming on. The system has also randomly alerted to brake for no reason with nothing but shadows in front of me. I purchased this vehicle because it happened multiple times in the 2018 crv model I owned and the dealer I bought it from said there was nothing wrong and that it couldn't be turned off. That vehicle stopped in the middle of a road from going 35 and again in the highway while traveling at 60 mph. |
| Category | Service Brakes |
| Date | Feb 24, 2022 |
| State | SC |
| Description | On thursday evening (2/3/22), I had just made a left turn from a complete stop, and was accelerating up to speed. The car had only reached between 30&35 mph when it (the car) came to an abrupt and slamming stop. There were no other vehicles or anything else in front of me that could justify us to stop. The car was not in cruise control - which, when I carried my vehicle in to be checked out, I was asked repeatedly. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 22, 2022 |
| State | IL |
| Description | I was driving through an intersection at about 25 mph with no car or obstructions in front of me when my collision mitigation braking system inappropriately engaged and brought me to a screeching stop in the middle of the intersection. I am very lucky that no one behind me rear-ended me. My wife was wife me in the passenger seat and confirmed that there were no obstructions in the path of out vehicle. We were traveling straight through the intersection, no turning. My "brake" light was flashing, the car was beeping and the brake pedal depressed itself firmly until the car stopped. This happened on 2/20/22 and I brought the car to the dealer (north city honda) on 2/22/22 and they found nothing wrong with the car. When I first purchased this car in 2019, I was on the highway going 70mph with nothing in front of me and the same thing happened with the collision mitigation braking system inappropriately engaging but it lasted only about a second and disengaged. The "brake" light was flashing, the car was beeping and the brake pedal automatically depressed. Again, there was no car or other obstruction in front of me. Both of these episodes have scared the heck out of me, and I'm very lucky nothing bad happened with either. |
| Category | Forward Collision Avoidance: Warnings, Service Brakes |
| Date | Feb 19, 2022 |
| State | CO |
| Description | Twice in the past 6 months, driving down our rural road to our neighborhood the car flashed the brake sign on the dash and applied the brakes. After touching the brake pedal the car returned to its normal speed. The road was clear, with no obstructions, no cars in front or cars coming the other direction. A web search brings up other incidents like this and a class action law suit |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 16, 2022 |
| State | GA |
| Description | Twice now, my honda crv has automatically applied the brakes without warning. Once at 55mph and again at 25mph, over a 6-month period. Both times, the car slammed on breaks and the engine turned off. I see on-line, others have also reported the problem, but I can't believe honda has not issued a recall. I am going to my local honda dealer next week for another recall and will see if anything at the local level can be done. |
| Category | Visibility/wiper |
| Date | Feb 14, 2022 |
| State | IL |
| Description | Multiple system issues with this car, I was told by honda sevice manager, “ most people don't even know what all the features do and don't know they aren't workin†wow!! Most recently (2022)there is a spontaneous window crack, very fine line. Cannot feel crack at all on outside or inside of glass. Not from impact. Crack goes up to black area of windshield about 3. 5†long. You can google and see there was a class action lawsuit filed do to framing defect in crv that causes windshield to spontaneously crack. (it was settled/ended with the initial plant if settling, without honda responsibility , so no recall or notice to the rest of us driving this dangerous car) there are several reports of the crack leading to whole windshield shattering. I'm being told to “wait for honda corporate to decide if they will cover under warranty†even though the warranty administrator at lisle honda looked at it and said it was not from an object. He had to take photos, after marking with pen/ marker to send to corporate for decision. Also, adas system malfunctioning, auto emergency braking for no reason, no trafic around, blind spot warning only works sometime, lane departure rarely works, all system display as “not functioning†the minute there is even slight fog, rain or snow. Even awd system no functioning warning. And passenger airbag randomly shows as “airbag off†when an adult is sitting in passenger seat, requiring us to pull over, get out of car, turn car off, lock it, unlock it and get back in to restart (sometimes several times before off light goes away). I have reported all of these problems over the past several years to honda lisle to no avail. I'm waiting to see if warranty will cover windshield for defect. |
| Category | Electrical System, Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Warning |
| Date | Feb 13, 2022 |
| State | IL |
| Description | While driving warning lights on dashboard display the following issues: 1. Collision mitigation system problem 2. Road departure mitigation problem 3. Tire pressure monitor problem 4. Brake system problem 5. Brake system hold problem 6. Power steering system problem 7. Vehicle stability assistant problem 8. Hill start assist problem and 9. Adaptive cruise control problem. Vehicle taken to dealership for evaluation and assessment. Indicated it was due to corrosion on battery post. Post were cleaned problem reoccurring after vehicle diagnostic test. I'm unsure what will happen to me while driving. Unsure if the car system will fail while in motion. Dealership apparently unable to repair. This issue has been periodically reoccurring since september 26, 2021. |
| Category | Forward Collision Avoidance: Warnings, Service Brakes, Vehicle Speed Control |
| Date | Feb 13, 2022 |
| State | MS |
| Description | The other day my car logged 35k miles. About 200 miles later multiple waning lights came up on my instrument panel. Adaptive cruise control, road departure and collision mitigation systems are not working. After looking for help on different forums I found that at around 35k miles this is happening to many people. The "radar" part of the system is most likely the part that needs replacing and just the part is over 0! This safety feature is not only required for modern vehicles, but it is used in vehicle safety ratings and marketing to attract buyers to specific vehicles. This is no small matter in my opinion. What good is a feature that stops working after the warranty runs out. |
| Category | Service Brakes |
| Date | Feb 08, 2022 |
| State | GA |
| Description | While driving 55 on a busy highway my car braked on its own. (like slamming on brakes!!) the brake warning light flashed on the dash. Thank god the car behind me was paying attention and swerved into the other lane. Otherwise I would have been rear ended! This is dangerous and unacceptable! This obviously can happen at anytime and could result in an accident with potential injury. |
| Category | Engine |
| Date | Jan 31, 2022 |
| State | WI |
| Description | I just started driving and I lost all pick up car went down to 8mph , wouldn't go any faster. Fortunately I managed to get on a side street and make it to a church parking lot. If I would have been trying to get across traffic, this could have been dangerous let alone just stopping on the road. I called the dealership and they gave me the number for there towing company (would be 3-5 hrs) called aaa would have been even longer. The police called a tow truck for me. They towed it to the dealership. Result gasoline in oil. Later I learned this is a problem called oil dilution with these cars. The dealership changed the oil , filter and spark plugs. All of my warning lights were flashing. They say this happened because of driving short trips. I've had cars that I drove the same distance to work and back, never had any problems. The car I had ran great, just wanted to make sure I had a reliable car as I'm getting older(67) |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jan 25, 2022 |
| State | WV |
| Description | Automatic emergency braking will randomly flash brake and start to break, yet there is nothing under or near the car. Unable to reproduce the problem, but it's happened 4-5 times in two years. The brake warning started showing within a few weeks of driving. |
| Category | Fuel/propulsion System |
| Date | Jan 24, 2022 |
| State | MI |
| Description | Gas was getting into the crankcase, mixing with the oil so that the crv would not operate. The warning lights did not come on until it was too late. It had to be towed. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control |
| Date | Jan 17, 2022 |
| State | AZ |
| Description | My vehicle has 3 malfunction warnings that come up - adaptive cruise control problem, road departure mitigation system problem, and collision mitigation system problem along with the brake system light on. I have had the vehicle at the dealer for repairs 4 times, it has happened again a few more times and I am bringing my vehicle back to the dealer again for the fifth time (on 1/18/22). It happens randomly and has been persistent since november 2020. The district rep for honda (arizona) is aware of these issues. I have been offered no other solution except to bring the vehicle back in again (for the fifth time). |
| Category | Unknown Or Other |
| Date | Dec 25, 2021 |
| State | NY |
| Description | I'm have problems with all the warning lights coming up on the dashboard. First time it happened I thought it was the brakes. They fixed the brakes. It happened a couple more times I turn it off and on and it was no problem. But one time it came on again but this time the car went slow I took it to the shop they fixed fuel pump and fuel filter set. I thought everything was good until it the warning lights came up again, so I went to get a new battery. New battery is in but a few hours later the warning lights popped up again. Luckily I haven't been in a accident. But sometimes it's scary driving the car and the warning lights pop up again. Every time I go to the dealership they said it a good to go. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Lane Departure: Blind Spot Detection |
| Date | Dec 10, 2021 |
| State | VA |
| Description | During driving, all warning lights flashed on the dashboard suddenly. Reverse car caused it to have lost power, stall. Regular maintained with low mileage. Dealer rest something but did not explain what were the exact causes. I am afraid it would happen again to cause dangers. |
| Category | Fuel System, Gasoline:delivery:fuel Pump |
| Date | Nov 12, 2021 |
| State | MT |
| Description | 2019 honda cr-v consumer writes in regards to defective fuel pump safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. The consumer was informen the parts necesary to complete the repair were on back order. |
| Category | Electrical System |
| Date | Nov 05, 2021 |
| State | VA |
| Description | The contact owns a 2019 honda cr-v. The contact stated that while it was raining and the vehicle was parked outside, the contact's son noticed that the windows were rolled down, the air conditioning was activated, and the radio and windshield wipers were activated however, the key was not in the ignition. The dealer was made aware of the failure and advised the contact to place the key in the ignition. The contact's husband placed the key in the ignition and rolled up the windows. The battery terminals were disconnected to deactivate the windshield wipers, radio, and air conditioning. The vehicle was towed to the dealer however, the dealer could not duplicate the failure. The vehicle was not repaired. The failure recurred whenever it rained. The vehicle was taken back to the dealer a second time however, the dealer was unable to duplicate the cause of the failure. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that they needed to witness the failure to assist. The failure mileage was 15,112. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Fuel/propulsion System, Lane Departure: Assist |
| Date | Oct 30, 2021 |
| State | NC |
| Description | 1. My car like many other crv's I have read about online in forums and other sites is experiencing the fuel injection failure of crv's since 2017 model. The consumer reports article from 2018 stated the 2019 model was to include a "fix" for this problem but it has not. My car has been in the shop twice in 2 weeks for this issue and now I am facing a |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Oct 15, 2021 |
| State | PA |
| Description | I was driving about 35 mph on a flat road, sunny day approximately 75 degrees with no vehicles, bikes or people around me and my emergency braking system went off for no reason, throwing the car into a hard brake. My purse and work bag went flying. Thankfully, there weren't any cars behind me or I definitely would have been rear-ended. It was a terrifying experience and I will be reporting this to my honda dealership tomorrow. This happened one other time in a road construction detour. The car hard braked when changing lanes per the detour. These “safety†systems are not safe. |
| Category | Fuel System, Gasoline |
| Date | Oct 15, 2021 |
| State | MS |
| Description | The contact owns a 2019 honda cr-v. The contact received a recall notice for nhtsa campaign number: 21v215000 (fuel system, gasoline) however, since parts were not yet available, the contact waited several months before having the recall serviced at the dealer. After the recall was performed, the contact stated that the vehicle would fail to start up after multiple attempts with an abnormal grinding sound coming from the engine. There was no warning light illuminated. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 23,939. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Oct 13, 2021 |
| State | CA |
| Description | On 9/6 I turned left into a parking lot. I was not exceeding 20 mph. I slowed to go over a speed bump, took my foot off the gas to brake and before I actually pressed the brake petal the automatic braking feature activated. There were no cars in front of me or any road hazard. The same thing happened again on 10/9 but this time I was in traffic. After completing a left turn I slowed to go over a construction steel plate in the road. Again no cars in front of me, or any other hazard, but before I got my foot to the brake petal the braking system engaged. Because I was in traffic this time I barely missed being rear ended. I took it to the dealer, dch honda in san diego on 10/12/21. They could not find an issue with the cmbc system and could not duplicate by a road test so they told me to keep driving it until it happens again and to bring it back if it does. Needless to say I don't feel safe while driving it. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Oct 10, 2021 |
| State | FL |
| Description | The emergency braking engaged for no apparent reason while I was driving about 35 mph and at least a car length behind car in front of me. The car slammed on the brakes in moving traffic for no apparent reason. Fortunately the car behind me was able to stop but this could have easily caused a rear end collision. |
| Category | Fuel System, Gasoline |
| Date | Oct 01, 2021 |
| State | PA |
| Description | The contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 21v215000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact made several attempts to reach out to the local dealer to schedule the recall repair but was not successful. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Sep 13, 2021 |
| State | CA |
| Description | Yesterday I was traveling about 40 mph on two-lane highway coming to the crest of a hill when suddenly the "brake" warning light from the collision mitigation braking system came on followed immediately by the car quickly coming to a stop. The whole warning/stopping event occurred in a few seconds. There were no obstacles in the road, it was a clear, sunny day and (I later determined that) there was no debris or dirt on the grill or in front of the forward camera. There was a car following me about 2 or 3 car lengths behind who had to stop very quickly in order not to rear-end me. Checking my vehicle settings I noted that the "distance" setting for the cmbs was set to normal (not short or long). I have not yet had the issue looked into and will do so asap. |
| Category | Structure:body, Visibility/wiper |
| Date | Sep 03, 2021 |
| State | CA |
| Description | My 2019 honda cr-v just had it's rear glass exploded all of a sudden. It was a 85f degree day and condition seemed normal and nothing out of the ordinary. The rear window left and right sides had a huge fault crack all along the edges. The middle of the windshield popped a hole and then upon lifting the trunk because I was unaware of the glass, the hole increased in size and chunks of glass just rained everywhere. Honda claims an object struck the glass, but that would mean the main damage would concentrate around that area. Judging from the damage to the left and right edges, it would indicate the glass internally failed all together. |
| Category | Fuel System, Gasoline |
| Date | Sep 01, 2021 |
| State | NY |
| Description | The contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 21v215000 (fuel system, gasoline). The contact called the dealer on three separate occasions and was informed each time that a service manager would call him back however, he never received a callback or an appointment. The manufacturer was also notified of the matter and the contact was provided a case number. The vehicle was not repaired. The contact had not experienced a failure. Part distribution disconnect. |
| Category | Seat Belts |
| Date | Aug 24, 2021 |
| State | NC |
| Description | I want to report an unsafe situation regarding the rear seat, seat-belt latches on the 2019 honda cr-v (and from what I can tell on the internet, for several other model years). The rear seat center and left side seat-belt latch receivers have been installed incorrectly. The setup causes the left side latch to be installed over top of the anchor portion of the middle seat latch. This results in the need to twist one or both belts in order to latch the belts. This setup results in a potentially unsafe situation when seating three passengers in the rear seat. Honda advertises the cr-v as a 5 passenger vehicle, not a 4 passenger vehicle! Btw, I used the date I purchased the vehicle as the "incident" date. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Aug 18, 2021 |
| State | MI |
| Description | While cruise control on, car slams on it's brakes for no reason. So it will go from 55 mph to 15 mph without warning. Clear roads, no other cars on right, left, front, behind me. This has happened many times. I have gone to two dealerships: 1-29-21, 6-27-19, etc. They had it overnight & couldn't find anything. I read online, this has happened to others. I have talked to a service tech. Manager who admitted the acc system doesn't always work. I have 3 typed pages of issues with this crv. Case #12036468 issued, but no one in customer service will call me back (800)999-1009. After I wrote a letter to their headquarters, they promised to call within 2 days. No one did, even after I sent them an email. |
| Category | Fuel System, Gasoline |
| Date | Aug 11, 2021 |
| State | PR |
| Description | The contact owns a 2019 honda cr-v. The contact had received a recall notice for nhtsa campaign number: 21v215000 (fuel system, gasoline). The dealer was contacted and informed her that the parts were unavailable and that parts would be available later that month. The contact called back the same dealer three weeks later and was informed that they were only receiving a limited supply of parts and could not service her vehicle. The contact stated that the manufacturer had exceeded reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Aug 02, 2021 |
| State | MA |
| Description | I was driving on an unobstructed road with no cars/ obstructions in sight and my automatic emergency braking suddenly engaged then released. Had there been other vehicles/ traffic an accident may have occurred. |
| Category | Fuel/propulsion System |
| Date | Aug 01, 2021 |
| State | CO |
| Description | There is a recall for my fuel pump for this car. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jul 15, 2021 |
| State | DC |
| Description | Automatic emergency braking system activated as I was accelerating away from a stoplight. Turning off of a side road onto a 4 lane thoroughfare. Upon turning onto the main road, I accelerated through an intersection with a green light. As I crossed two steel construction plates, straddled with the vehicle, the aeb system activated and brought the vehicle to a full and complete stop in traffic while I was on the accelerator pedal. Dash announcement flashed "brake" and vehicle came to a stop. I was not following any other vehicles. I was accelerating. |
| Category | Electrical System, Power Train |
| Date | Jul 10, 2021 |
| State | CA |
| Description | The car was running perfectly fine we were going to load some things into the trunk my wife was backing up and the car began to shake. All the sensors were in error: power steering, brakes system, high beams, tire pressure, tpms, engine light and some other sensor. The emergency brake was activated and we were unable to remove it, the brake light was flashing on the dashboard. The vehicle turned off and wouldn't turn on. The vehicle had its battery checked and was fine. The vehicle has been taken to a honda dealership for diagnostic testing. |
| Category | Unknown Or Other |
| Date | Jul 07, 2021 |
| State | CA |
| Description | The engine lid cover is faulty and fell while driving on an extremely hot day. The clips are plastic and fail easily. |
| Category | Unknown Or Other |
| Date | Jul 03, 2021 |
| State | NH |
| Description | Overview: on july 4, 2020 my suv rolled backwards on a slight incline when the start button was pressed to turn it off while in drive position causing a broken ankle, multiple abrasions and back pain. Details: I drove my suv onto a driveway with a slight incline. The suv did not roll forward because of the incline but after stepping out of the vehicle I realized that I had not turned it off. I turned back around while standing next to the suv and pressed the button to turn it off not realizing the car was in drive. It immediately started rolling backwards (downhill), knocking me to the ground and dragging me since I was caught under the door. The driver's side wheel either went over my foot or dragged it (not sure which since at that point I was afraid for my life). It broke my ankle and tore away the skin in the ankle area. When it finally stopped, I was able to roll away and cry for help. This incident caused a broken ankle, multiple abrasions on my body and damage to the muscles in my back causing a very painful rib cage. These injuries required immediate and ongoing physician care and physical therapy. I truly believe that there should be a safety feature that does not allow us to turn the car off while the vehicle is in drive. It was something that was part of the older key start/stop vehicles. I believe that I read that some of the other manufacturers were dealing with this problem so don't know why honda hasn't addressed it. Why is it not standard on all the new keyless push button vehicles? I know I'm not the only one who had this problem because my orthopedic doctor told me another of her patients sustained injuries with a roll back. Thank you for your time. |
| Category | Engine |
| Date | Jun 26, 2021 |
| State | PR |
| Description | I was driving 20 or 35 mph when the engine stopped unexpectedly. Also the steering wheel was stiffed. It simply shut down. |
| Category | Structure:body, Unknown Or Other |
| Date | Jun 26, 2021 |
| State | AL |
| Description | The passenger and driver doors do not line up to the body of the vehicle which is causing the paint to chip when the doors are opened and closed. The weather seals on the doors are rolling as a result. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 16, 2021 |
| State | IL |
| Description | I was driving in town at a speed of 35 mph when my car suddenly applied the brakes very hard and nearly stopped the vehicle. A warning alarm sounded at the same time. There were no other vehicles or objects within several blocks of my vehicle. I took the vehicle to honda on grand in elmhurst il where I purchased it new on 7-20-19 and reported the problem. They inspected the vehicle and could not find a problem. I looked online to find many people are having the exact same problem with this model. From what I read it appears to be a software problem with the adaptive cruise control. Honda is not acknowledging any problem at this time. My vehicle has 9480 miles on it and has never been in an accident. This is a serious safety issue and could easily cause an accident! |
| Category | Unknown Or Other |
| Date | May 24, 2021 |
| State | CA |
| Description | Driving on the freeway and sunroof glass spontaneously exploded. Was not going under an underpass and there were no other cars around. Moderate temperature outside and I was not running the heater or air conditioning (if that matters). Shade was pulled back, so I was showered with glass from the explosion. It is available for inspection upon request. Glass went everywhere. Luckily my family wasn't in the car with me, including my 4-year-old son. His car seat had a bunch of glass in it which would have hit him had he been with me. I am still waiting for a call back from the dealer. No, it has not been inspected yet. This happened yesterday, which was a sunday, so nobody was open. I did call my insurance and am waiting to hear back. There was absolutely no warning before the glass exploded. |
| Category | Fuel System, Gasoline:delivery:fuel Pump |
| Date | May 23, 2021 |
| State | NC |
| Description | Fuel pump module with out of specification impellers. My vehicle had this above specific recall, in which I took my vehicle into the local honda dealership to get repaired, however, just 2 days after my vehicle had been “repaired†it broke down/stalled and became inoperable while I was driving into a store parking lot. Ironically, earlier that day I called honda service department to inform them that my fuel detector continued to say full even though the dash information read only 118 miles left in fuel, they instructed me to bring the vehicle back to their shop so that they could assess the problem. Shortly after the call I made to honda service my vehicle broke down and so I had to have my vehicle towed back to the service department, after waiting for almost 3 hours they informed me that my vehicle had ran out of gas and insinuated that it was my fault, even though my vehicle's fuel indicator read full tank and was clearly not! Honda service representative continued to inform me that it was a little mistake that the mechanic installed the recalled parts incorrectly and that my vehicle was now fixed correctly. The following day I filled my gas tank full and the fuel indicator in my vehicle now read that it was less than 1/2 tank full!!! Once again the honda service station failed to install the recalled parts correctly and when I called them to report my issues they responded to me as if again it was my fault!!! I'm tired of the inconsistencies and lack of respect and professionalism from this department!!!! How many times does my vehicle have to break down and possibly cause an accident before the recalled issues with it are fixed correctly??? Something has to be done!!! |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Warnings, Vehicle Speed Control |
| Date | May 12, 2021 |
| State | FL |
| Description | When on interstate in middle or left lane and passing car in lane to the right, with no car ahead in sensor distance, brakes can suddenly be applied. I contacted hondausa and was referred to dealer, which was coggin honda, st augustine, fl. Vehicle inspected, spoke to mechanic, who said he is hesitant to adjust forward sensor cone on vehicle. For safety reasons, I now travel on interstates using traditional cruise control. I do not want to be rear ended if a vehicle behind is tailgating and my brakes are suddenly applied. I cannot always get out of the way of a tailgater. The sudden application of brakes has happened several times, not only the date listed and always on a limited access road. I rarely use cruise control except on a limited access road. Control. |
| Category | Suspension |
| Date | May 12, 2021 |
| State | OH |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact stated that the hankook tires on the rear of the vehicle, tire line: kinergy gt, dot number passenger's side rear: 5m3v1bh1019, and driver's side rear: 5m3v1bh1119, showed uneven wear resulting in the rear tires having a tread depth of 3/32. The vehicle was taken to honda marysville (640 colemans crossing blvd, marysville, oh 43040, (937) 645-4080) to be diagnosed. The contact was informed that the failure was related to the suspension and that the tires needed to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 21,000. |
| Category | Fuel/propulsion System |
| Date | May 04, 2021 |
| State | CA |
| Description | My car get recall for fuel pump on 3/25/2021, but I went to my dealer and they told me that I have to wait and not provide my exact date to repair. |
| Category | Electrical System |
| Date | Apr 23, 2021 |
| State | AR |
| Description | Starting at about 7months vehicles battery died and unable to start leaving me stranded. Dealer replaced battery. Condition returned 2 more times over the next year. Dealer did a software update serivice bullentin sb19-039. Did not fix the problem. Failed again. Feb 2021, dealer replaced battery again. Honda feild technical specialist sent sprficily to diaganose vehicle claimed no problems found. As of 4/23/21 curently in lemon law suit with honda america over this issue. |
| Category | Fuel/propulsion System |
| Date | Apr 13, 2021 |
| State | FL |
| Description | This car has a recall without any solution (fuel pump). I went to the nearest honda dealer and they don't have any answers for this problem that could be dangerous for us. |
| Category | Unknown Or Other |
| Date | Apr 07, 2021 |
| State | NV |
| Description | On 4/6/2021 we were traveling on 580 in reno aprox. 60mph no cars in front or sides of us but one truck behind us. Nothing such as a sign or bridge over us and no road construction in that area. There was a loud explosion sound and glass raining down on both sides of our crv. We first thought was there a plane flying over that lost something? Our sunroof literally exploded. Glass flew out like an explosion hitting the truck behind us. If we would have had the interior sunshade open we would have wrecked the car due to the glass that flew about. We then went to honda to see about it. They said something must have hit the glass. Nothing hit the glass. The glass exploded outward. The sunroof on this vehicle was obviously defective. We have placed a claim with our insurance and are having it fixed. This is a very dangerous situation that I have since seen many others have experienced but the car companies do not want to admit to. I'm hoping this very dangerous situation will be looked in as soon as possible. |
| Category | Electrical System |
| Date | Apr 05, 2021 |
| State | PA |
| Description | Vehicle was purchased new in 2019. Today is 05apr2021 and the car has been towed twice due to dead battery. Battery had been replaced in jan 2021 and required additional service 3 months later. Daily driver, 60 miles a day. Car was not driven over a 3 day weekend and required tow. |
| Category | Lane Departure: Blind Spot Detection, Unknown Or Other |
| Date | Apr 01, 2021 |
| State | WV |
| Description | In car mounted screen for radio etc randomly changes while driving. From brightness off and on and darker to volume changing on its own. Only way to stop it (sometimes) is to turn off and turn back on the vehicle. Blind spot sensors also go out randomly sometimes because of weather other times (rarely, but still happened) randomly while driving. |
| Category | Visibility/wiper |
| Date | Mar 14, 2021 |
| State | CA |
| Description | Was driving approx 65 mph, with no cars/trucks close to me, and as was looking to the left of car, heard a loud bang/pop, which startled me. Sounded like something landed on the forward roof, which nothing had. Car was running smooth, so knew I was not hit or ran over any road debris. I knew the noise came from the forward of the suv, solooked around front of interior while trying to figure out what happened. Then I saw the windshield cracks sparkling in the sunlight. |
| Category | Unknown Or Other |
| Date | Mar 05, 2021 |
| State | TX |
| Description | While driving down the highway at 65 miles an hour the sun roof suddenly exploded. There was no traffic close enough to have tossed up a rock. We immediately stopped to see what was wrong and discovered a large part of the sunroof was missing. A small amount of glass fell onto the sunshade which kept it from hitting me in the face. The rest of the glass scattered in the wind as I brought the vehicle to a stop. Fortunately no motorcycles were behind me or someone would likely have gotten hurt. No glass in an automobile should shatter this way it is dangerous both for the occupants of the vehicle and for those following. |
| Category | Engine, Fuel/propulsion System |
| Date | Mar 03, 2021 |
| State | VA |
| Description | 2019 honda crv. I have noticed that my oil has an amount of gas over 5% twice by analysis. I am worried about the problem of oil dilution that honda crv's (model year 2017 & 2018) have had. I fear that I will have premature engine damage and more important loss of power or stalling on the highway as the 1. 5 liter direct injection honda crv engines have experienced. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings, Service Brakes |
| Date | Mar 02, 2021 |
| State | NC |
| Description | My cr-v without warning will brake suddenly.. Very dangerous to me and the vehicle behind. Has happened on a straight hwy without traffic, and when I cross a specific rr crossing.. I've checked with three dealers and am told nothing can be done with resetting the radar. Only honda (america) can give the codes? In the meantime its dangerous and is going to get me or someone else killed. I purchased at honda of boone, (friendship) and have invoice for service on 16 june 2020, mileage 6743, and recently service at crown honda of greensboro 02/21/202, (mileage1714) . Service mgr. Said call amerrican honda, but would not give me address/phone and said I'd have to get codes? From them! |
| Category | Unknown Or Other |
| Date | Feb 22, 2021 |
| State | FL |
| Description | I purchase the car on september 2018. The car has a little than 15k miles. Started to get this brake system error |
| Category | Electrical System |
| Date | Feb 21, 2021 |
| State | AR |
| Description | The battery has failed multipile time in the first 18 months of ownership. The first instance at the 4 month mark with about 1000 miles on the car. Then aprox. 6 months later and again 6 months after the second instance. The dealer cannot identify the problem, after the first time they replaced the battery. The second time they said they did a "hard reset" of the ecm. The third time , I don't know yet as they still have the car. The car is 18 months old and has aprox. 8,500 miles on it. |
| Category | Electrical System, Unknown Or Other |
| Date | Feb 20, 2021 |
| State | AK |
| Description | I am having an issue with automatic high beam'it stays on with on coming traffic or when following behind the vehicle, it basically does not turn off when it should. Sometimes, it would not turn on when it should. I have it all on video, but the dealer states since they can't duplicate it, they can't fix it even when shown the video of the issue. It is illegal to drive with high beam on with on coming traffic (although I can turn the feature off), it is still very frustrating that they refuse to address the safety issue due to the intermittent nature of the problem. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Lane Departure: Assist |
| Date | Feb 17, 2021 |
| State | CA |
| Description | I was driving on the freeway at 60 mph. Traffic was flowing. Suddenly, with nothing in front of me, the car applies the break and I came down immediately to 30 mph. It was terrifying and luckily no one slammed into me. |
| Category | Back Over Prevention: Rearview System Braking, Structure:body, Visibility/wiper |
| Date | Feb 13, 2021 |
| State | AL |
| Description | Windshield wiper system does not work when it rains and in the morning when dew is present on windshield glass. Door does not lock often. Liftgate does not open often. Reverse camera does not work after rain for approximately 24 hours. |
| Category | Engine, Power Train |
| Date | Feb 13, 2021 |
| State | OH |
| Description | This is a reproducible software glitch that can be consistently triggered by bringing the car to a stop on a slippery surface, and then flooring the gas pedal to spin the wheels with the transmission in 'd'. After the wheels have spun, the transmission shifts erratically while driving until the car is restarted |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Unknown Or Other |
| Date | Feb 09, 2021 |
| State | FL |
| Description | While driving 45 mph on a divided road with no cars in front of me for at least 1/2 mile and no cars to the side or turning, my car brakes to almost a stop and the brake assist light went on. If there had been anyone behind me I would have been hit from behind. The braking was sudden enough that everything flew off the passenger seat into the floor. Took it to the dealership where I was told a shadow or a bag can set it off and there was nothing they could do to help because it wasn't broken and although some honda's allowed you to turn off that feature, the honda crv does not allow you to disable brake assist function permanently. You can turn it off every time you start the car but if you forget to turn it off a bag blowing in the street can bring you to a sudden stop. |
| Category | Electrical System, Unknown Or Other |
| Date | Jan 31, 2021 |
| State | NY |
| Description | Leased crv-9/30/2019--from the day I picked it up it has had computer issues, they had to give me a loaner.. Multiple lights came on dash. Also several times I have come out to car & windows & sunroof opened. 6mo ago 6/2/2020 car back at dealer for a week.. Computer issues again, all warning lights on and parking brake set on its own.. For the 2nd time they replaced a vsa modulator also came out to car after work 10 degrees outside.. Windows & sunroof opened. This car only has 8,000 miles on it & when not at wk its in the garage. Ive had several hondas & very unhappy with this lease due to 20 more payments & unable to get out of the lease. When driving 6/2020 I was moving at 50 mph .. Car shook & all warning lights came on.. Took a week to get appointment at dealer & lights did not go off dashboard |
| Category | Engine, Steering |
| Date | Jan 16, 2021 |
| State | TX |
| Description | I have purchased honda crv 2019 0n 02/18/2019. Initially the car performance was awesome. My first visit at first texas honda on 10/04/2019, to fix tyre puncher. When primary technician reminded me about security recalls then I asked to fix all the 3 recalls (1. 2019 cr-v fi-ecu self shutdown software product update, 2. 2019 cr-v steering wheel controls & srs sub-wire satefy recall, 3. 2019 cr-v incorrect owner's guide non-compliance recall) second visit at the same dealer on 10/17/2019 to explain all the issues I was facing after security recalls. The reported issues are high engine noise, sluggish acceleration, steering wheel tight and brake pedal feels very low while applying brake. Honda dealers did not accept the main issue while is high engine noise and sluggish acceleration. They simply deny saying no alerts showing on the dashboard. Raised support cases (given below) with american honda and I feel I did not get right support because american honda says we value our customers but they say our authorized dealer should check and confirm on the car issue. But dealers not agree to the issues, simply denying the issues. American honda support case numbers: 1) 09952327 during oct 2019. 2) 10214175 during feb 2020. 3) 202888213 during december 2020 but the issues were not resolved. As a third party review, I approached firestone, austin for inspection they did a test ride and confirmed with a report on the issues sluggish acceleration and steering hardness. But american honda denied firestone inspection report as they believe only authorized dealer, who are not acknowledging the issues. If any person who drive new honda cr-v and try my car they agree in first attempt that engine noise is high and the car speed pick-up is very poor. I need help from nhtsa asap bcoz my new cr-v which is still in warranty but no-body accepts the car engine issue to fix it. |
| Category | Unknown Or Other |
| Date | Jan 06, 2021 |
| State | PA |
| Description | Radar obstructed - warning indicators came on with just snow flurries that obstructed the radar. Appears to be similar to the 2017 issue fixed with software update 17-064. Reported to jones honda in lancaster pa but they said there is no known fix. Totally unacceptable spend k for safety features that do not work. |
| Category | Electrical System, Unknown Or Other |
| Date | Dec 30, 2020 |
| State | VA |
| Description | On august 28 I went to start my car and it would not turn on. I called the dealership and they jumped it and the car started. They tested the battery and it was fine but changed it anyway. On december 23 it would not start and had to be jumped. This happened again on december 26 and 27. The car is currently at the dealership. They have said nothing is wrong with the battery or the car even though this has happened to multiple 2019 cr-vs. |
| Category | Seat Belts |
| Date | Dec 15, 2020 |
| State | TX |
| Description | Tl* the contact owns a 2019 honda cr-v. Contact stated that the rear passenger's middle seat belt buckle clip failed. The contact stated that the buckle was installed in the reverse position. The contact's grand child's car seat car seat was located in the middle rear seat where the defective clip and buckle was installed. The contact used the middle passenger seat belt and clipped it into the right rear passenger's seat buckle. The contact took the vehicle to gillman honda san benito (1801 industrial way, san benito, tx 78586, (956) 361-3700) and was informed by the mechanic that seat belt failure could not be corrected. The manufacturer was contacted and informed of the failure. The failure mileage was not available.*dt*jb |
| Category | Forward Collision Avoidance: Warnings, Service Brakes |
| Date | Dec 14, 2020 |
| State | VA |
| Description | I purchased a honda crv from hagerstown honda on 3/16/2019. I love my crv. However, I've been having serious problems with my car. The honda collision mitigation braking system is causing my car to just stop while driving, usually going 70 miles an hour or more, down to zero without warning. The cmbs thinks there is something I'm going to hit, however there are no cars or objects in front of me. This has happened to me about 5 times now. I have had my car back to the dealership to see if hagerstown honda can fix the problem. I have meet with bob barnes (service manager) and talked several times on the telephone about the issue, the technician (nick shifler) readjusted the radar, and a honda sensing interview sheet that was sent into honda usa. It happened again just last week, where I caused a three-car accident on east bound route 66. I was the only one that was injured in the accident as far as I know right now, however the other drivers had significant car damage. This car is not safe. Someone is going to get killed. The va state trooper at the scene of the accident told me not to drive the car because it was unsafe, and I agree. I contacted bob barnes service manager from hagerstown honda again last week, and he said he can't help me because they couldn't reproduce the problem and to contact honda usa. My car is unsafe to drive, because you never know when the cmbs system is going to engage, without warning. This has all happened on highway driving. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Dec 04, 2020 |
| State | NY |
| Description | The first this happen was when I park and I turn off the car but the dashboard was still on and then appears most of the signals on and some weird code on the dashboard and is been for months like that and also like 2 months ago start as I was driving all of a sudden seems the car reduce the speed and I press the gas and doesn't do anything |
| Category | Electrical System |
| Date | Nov 28, 2020 |
| State | VA |
| Description | Our 2019 honda crv was purchased in december of 2019. The battery had died 3 times and had to be recharged by the dealer. The honda dealer refused to replace the battery and could tell us why the battery keeps dying. The car is driven every day and the lights are always turned off automatically at night after driving. Please investigate the problem as we have found out on the internet that other people are having the same problem with their 2019 honda crv. |
| Category | Unknown Or Other |
| Date | Nov 25, 2020 |
| State | TX |
| Description | In my neighborhood, I was turning right with foot on brake and car began to accelerate on a city street. Was going 5 miles per hour and speed went up. Eased off brake and braked again and it slowed. Went home slowly which was a block away |
| Category | Electrical System, Unknown Or Other, Wheels |
| Date | Nov 21, 2020 |
| State | MN |
| Description | Milage at service 19,338. Tpms alert came on. Check air in all tires, rear tire had metal in the inner sidewall. Replaced one tire and balanced. Returning home milage 19,388. Tpms alert came on after hard reset by dealer. Returned to dealer. Milage 19,424 informed by service manager all four tires needed to be replaced to correct computer tpms. Really, computer can't calculate tire tread reset on one or two tires? Had to return to dealer after tpms light came on driving home. Returned to dealer. Milage 19454. Hard reset again by dealer. I've never seen this on the internet for 2019 honda crv all wheel drive. Any help with this safety issue for tpms? |
| Category | Unknown Or Other |
| Date | Nov 05, 2020 |
| State | IL |
| Description | The car wouldn't start until I messed with it a lot. I've read it's a battery drain and software update issue on message boards- several people complained about it. I've only had my 2019 honda crv since september 2019. |
| Category | Electrical System, Engine |
| Date | Nov 02, 2020 |
| State | LA |
| Description | Vehicle keeps gaining oil level from burned fuel even though the dealer installed the software update. I live in the south so the cold weather is not the issue. I am an industrial mechanic for 47 years and do my own maintenance so I know what the correct level is. The dealer says there is no fix but diluted fuel leads to damage and if severe, can cause engine failure and accident. The image posted is about 7k miles on oil change and the level is above the level marker pad. The second issue is the electronic display fails to function which allows access to vehicle information and control access. The dealer replaced the unit but this issue goes back to 2016 and so far, do not know if the replacement will solve the issue since it was replaced with a remanufactured part, not new. The dealer replaced the unit really not telling honda the truth about the failure type, they said it was sound system issue when they knew for a fact there was none as I gave them a video and a letter describing the issue. One part is 1000 dollars and the other 1800 dollars, a stiff cost when warranty runs out. Their fix is an extended warranty at a couple of hundred a month. A win win for them and a loss to the consumer. The failure was sporatic and happened driving or parked. The failure date is just for the electronic part but oil issue has been from the beginning. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Oct 06, 2020 |
| State | TN |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact stated that on two separate occasions while driving over a railroad track at a slow speed, the vehicle abruptly stopped with the collision mitigation braking system activated. The vehicle returned to normal operation afterwards. The contact took the vehicle to music city honda (88 belinda pkwy, mt. Juliet, tn 37122) where she was informed that the collision mitigation braking system could be deactivated each time the vehicle was started to prevent the failure from reoccurring. The contact stated that the safety feature needed to be amended as it may cause an accident due to the sudden and incorrect activation. The manufacturer was not notified of the failure. The failure mileage was unknown. *bf*jb |
| Category | Seat Belts |
| Date | Oct 01, 2020 |
| State | CO |
| Description | Very unsafe seatbelt configuration. The 2019 honda crv is advertised as a five passenger vehicle. With the configuration of the seatbelts in the backseat the seatbelts have to crossover each other to seat five people. What I mean by crossover each other is the the actual buckle you snap the seatbelt into are reversed so in order to use the middle or fifth seat belt it has to crossover or under one of the other seatbelts into to to secure them. I spoke to the honda dealership about the problem and they said the car was designed that was and there was nothing to correct. Essentially it is a four passenger car unless you want to risk buckling people in what appears to be an unsafe way. |
| Category | Electrical System:12v/24v/48v Battery |
| Date | Sep 23, 2020 |
| State | FL |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact stated that the battery became drained on two separate occasions. The vehicle was towed to braman honda of palm beach located at 5200 lake worth rd, greenacres, fl 33463, where the battery was replaced. The failure recurred after two weeks and a road side assistance was called and recharged the battery. The contact was informed by the roadside service technician that if the vehicle was not driven up to 20 miles per day, the battery would be drained. The technician stated that the failure was common with the make and model and that the dealer would not disclose that information. The contact called the same dealer who confirmed the information and told the contact to buy a jumper cable. The manufacturer was made aware of the failure and provided a case number. The failure recurred. The vehicle was not repaired. The failure mileage was 8,900. |
| Category | Visibility:sun/moon Roof Assembly |
| Date | Sep 16, 2020 |
| State | AZ |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact stated while driving 65 mph, the sun roof shattered without impact. The vehicle was taken to bell honda located at 701 w. Bell rd, phoenix, az 85023, (602) 490-8877 where the repair was still pending. The manufacturer had not been informed of failure. The failure mileage was approximately 8,500. |
| Category | Fuel/propulsion System |
| Date | Sep 10, 2020 |
| State | FL |
| Description | Strong gas smell in cabin and outside,near front of car when we stopped car. Took to port charlotte honda. They said rodent ate throgh gas line. I have the part that they removed,it was not through it. I saw some simialar problems on line with this exact car they charged 615. 44 for nothing. I am 68y/o I need |
| Category | Seats |
| Date | Sep 05, 2020 |
| State | FL |
| Description | The seats in our vehicle have a bad rubbery smell which passes onto our clothing. Its becoming more and more bothersome because the smell will linger on our clothes until they are washed. |
| Category | Electrical System |
| Date | Sep 03, 2020 |
| State | CA |
| Description | Car idling, outside air temperature not registering. Dealer found "codes b1227 open in the outside air temperature sensor, c0051-54 steering angle sensor learning incomplete, other areas harnesses damaged insulation and tubing, ...". Entire main electrical harness had to be replaced. If I had been on the road, could a safety feature have been compromised? Problem attributed to rodent damage, yet car was parked in the same place as a 2013 honda accord, which I traded in to get the subject vehicle, for six years. This new vehicle is 11 months old and has 2695 miles on it. The dealer did not consider this as a design defect. |
| Category | Structure:body |
| Date | Aug 27, 2020 |
| State | CT |
| Description | Linear paint chip |
| Category | Unknown Or Other |
| Date | Aug 26, 2020 |
| State | VA |
| Description | While driving on a highway at about 55 mph (cruise control set) with no vehicles ahead, the accident mitigation system activated causing the vehicle to aggressively brake on its own. |
| Category | Service Brakes |
| Date | Aug 24, 2020 |
| State | OH |
| Description | Three incidents (all random) travelling on two lane highway in suburban area, the cmbs system automatically stopped the vehicle. There were no other vehicles, animals, other obstructions, or cross intersections around. The weather was a clear, sunny day. The three incidents were during may, june, and july, 2020. (specific dates aren't available). The vehicle was travelling approximately 35 to 40 miles per hour. I took the vehicle to great lakes west honda - elyria, oh 44035 (from whom the vehicle was purchased). Service manager and technician took the vehicle out for testing. Everything was operating to honda specifications. |
| Category | Service Brakes |
| Date | Aug 20, 2020 |
| State | KY |
| Description | While accelerating through an unobstructed city street intersection from a red light that had just turned green, the vehicle's collision mitigation system -- without warning -- activated and forcefully applied the brakes for no apparent reason. The system brought the vehicle to a complete hard stop in the middle of the intersection and I was nearly rear-ended by the vehicle behind me. There wasn't any vehicle in front of my car and no reason for the system to activate. I could not override the system once it activated. I estimate my vehicle's speed at approximately 15 mph when the system activated. I understand there are reported problems and lawsuits about this issue with honda's collision mitigation system. |
| Category | Electrical System |
| Date | Aug 15, 2020 |
| State | AZ |
| Description | At 28,230 miles the car began having difficulty turning the engine over during start-up. The dash lights flicker, the brake pedal kicks back at the driver, and it struggles to start, taking 3-4 turns before the engine starts. This happens when the car is parked, and is in the off position. Anywhere from a cold start. Subsequent (immediate) turn offs and turn one are easier. |
| Category | Electrical System |
| Date | Aug 07, 2020 |
| State | WI |
| Description | On july 25, 2020, when driving down the interstate, using google maps gps for direction on apple carplay, the display all of a sudden started beeping and flashing different screens. The screen brightness changed as well as the display. Nothing was being touched. This went on for at least 4 minutes until we had to pull over and shut the car off in order to stop the beeping and screen flashing. The passenger has a video of the screen flashing/beeping and proof that no buttons were being touched that we can share. It was extremely distracting and was very dangerous. I believe this incident also re-set the lane keep assist and automatic cruise control notification settings. On wednesday, august 7, 2020, the incident occurred again driving on a different interstate when using apple carplay for google maps gps. The brightness indicator flashes, the screen changes brightness, and changes screens without prompting. There is no way to stop it unless the car is pulled over and turned off. |
| Category | Electronic Stability Control |
| Date | Jul 28, 2020 |
| State | FL |
| Description | I have 2019 crv and I recently brought to dealerships for radar sensor replacement due to intermittent. About a month later now it picks up signals or objects then automatically brakes even with nothing in front of the car (ie. No obstacles in front of the car or objects). A person behind me honked the horn and about to hitting me from behind. I just talked to honda dealerships and they have no idea how to correct the problem. This has occurred about 3 or more times now. |
| Category | Service Brakes |
| Date | Jul 28, 2020 |
| State | MI |
| Description | My 2019 honda cr-v touring model had sudden unintended braking. There were no cars or obstructions around. It was at noon on a sunny day. My dealer said the car was working ok and gave me a page telling me not to use the adaptive cruise control in town. I called honda corp and asked for a buy back. This resulted in a test drive and a statement that the car was working as designed and there is nothing else to do. They did tell me that they found a code in the collision mitigation system data record that showed the incident. It showed that on 6/24/2020 the car braked by itself from 42 mph to 11 mph in 3 seconds. I stated that this is not "working as designed." they told me it is working to design and that nothing exists which can be fixed to prevent this problem. They pointed to a page in the manual that said do not use it in town. I told them that the honda ad calls it a "slow follow" system and the salesmen who sold me the car took a lot ot time to tell me how wonderful this system is in town. He had me demonstrate it in city traffic. Please note I filed a complaint before, but I want to update with the fact that the collision mitigation system had a record of the incident as well as honda's insistence that the car was working as designed. Also a flat refusal of a buyback. |
| Category | Service Brakes |
| Date | Jul 20, 2020 |
| State | IN |
| Description | The automatic brakes have engaged three separate times, all while driving on the highway 60 mph minimum, each time in the right lane. Each time, no cars were present, I didn't veer off the road and there was nothing to trigger the automatic braking system. Honda mechanic told me a bug must have been smashed on the sensor and that caused the braking. I find this hard to believe given this has happened three times in the last six months, including during cold weather. |
| Category | Service Brakes, Unknown Or Other |
| Date | Jul 09, 2020 |
| State | VA |
| Description | My family experienced multiple episodes of sudden unintended acceleration with a new car purchased on 01/31/2020. The current mileage of the car in july 2020 is about 3,000. We experienced about 7 episodes in may and june. On one day, this happened 3 times. Most of times this happened when I was slowing down to a stop sign. On one occasion, this happened after I had the car completely stopped at a red light. In all cases I know my foot was on the brake pedal. Our car has weather mats, and it is not interfering with the operation of brake or acceleration pedals. In all these events my wife was in the passenger seat and knew I did not put my foot on the acceleration pedal. We had the same issue with toyota 2004 sienna and 2011 camry in the past. This is a well-known issue with modern cars. But no car manufacturer admits that the issue even exists probably because it may require a major design change ' throttle by wire, brake by wire, etc. - to resolve the issue. I believe the cause of this issue is the failure of computer software used to control all components. I believe the car manufacturers should include a safety in the software programming to lock the acceleration when brake is engaged. |
| Category | Electrical System |
| Date | Jul 08, 2020 |
| State | VA |
| Description | I have had this car 4 months and we bought it new. Twice the infotainment system has gone crazy as we were driving. It began to flicker and panel kept flashing lines and format wording while making beeping noises. Also 3 times the automatic braking system has tried to stop the car for no reason, one nearly causing the car behind us to rear end us. |
| Category | Electrical System:12v/24v/48v Battery |
| Date | Jul 07, 2020 |
| State | CA |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact stated that an hour after parking the vehicle, the battery was drained. The contact stated that the failure recurred six times. The vehicle was jump-started. The vehicle was taken to thurston honda located at 2900 n state st, ukiah, ca 95482, the failure was diagnosed. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was 6,000.*dt*jb |
| Category | Unknown Or Other |
| Date | Jul 07, 2020 |
| State | MD |
| Description | When auto is on a hill facing downward and then is put into reverse to back into a parking space, the car moves forward. There is no "hold on a hill" protection. This is horrible after the car is in a parking space & you reverse to straighten up and it hit the car in front of you!!! |
| Category | Electrical System |
| Date | Jul 06, 2020 |
| State | VA |
| Description | The sunroof and all the windows opened on their own during the night. This is the third time this has occurred, luckily the vehicle was parked in the garage each time. I blew it off the first two times thinking I must have hit something on the remote, but I see this has happened to someone else. I have a silicone cover over the remote now so I don't think I am causing this. I always close all the windows and turn off all accessories before turning off the vehicle so this gets easily noticed. This could be a real problem if it happened outdoors with inclement weather or if packages were left in an otherwise locked vehicle. |
| Category | Electrical System |
| Date | Jul 03, 2020 |
| State | VT |
| Description | Windows and sun roof open by themselves. This has happened 3-4 times over the last 6 months. If it happens in the garage is one thing, but if the vehicle is outside during a rain storm or in a parking lot somewhere unattended this occurrence could result in damage or theft. This happens at night when vehicle is unattended parked. *tr |
| Category | Electrical System, Service Brakes |
| Date | Jun 27, 2020 |
| State | AR |
| Description | When I got in my car at walmart and started the engine all the sudden the brake system warnings come on the dash and also I could night shift the gears. I was not able to move the car at all and had to call a wrecker to come tow the car to the dealer. The dealer told me they had no idea what was wrong for most of the day. They then called me and asked me did I normally hang my handicap placard on the rearview mirror. I said yes that's where we normally hang out and remove it before we drive it every time. They told me that the handicap placard had damaged the cable on the back of the mirror and had caused the brake system to completely fail and that it was not a warranty problem. I had to pay 2 to get the car fixed. The wiring harness in the roof of the car had to be replaced. We were not even aware that cable was behind the mirror. The problem could've happened at any point while I was driving the car and I would have lost all the braking system for the car if it had happened while driving. I believe this is an issue that needs to be taken up with honda and other car makers and have a recall to fix the problem so the handicap placard will not destroy the cable. *tr |
| Category | Engine, Fuel/propulsion System, Vehicle Speed Control |
| Date | Jun 25, 2020 |
| State | TN |
| Description | We were driving on a straight section of road at 80mph on I-24 e when the engine light came on and we lost power to the wheels but the engine was still running. There was no jerking motion or any sign of trouble when this happened. We had to coast in heavy traffic with semi-trucks all around us to get to the right hand shoulder for a safe place. Honda's reply to the dealer was to change the oil out if there was gas in the oil. There was gas in the oil when the dealer checked so they replaced the oil. No other fix was suggested by honda to the dealer even though this problem was supposed to be fixed for the 2019 models as it had initiated field repairs for the 2017 & 2018 models. The fix was supposed to be implemented at the assembly plants before the 2019 models were sold. *tr |
| Category | Service Brakes |
| Date | Jun 24, 2020 |
| State | MI |
| Description | Unintended braking at 45 mph. Full lock up with no cause. Released at 10 mph. Clear 4-lane street, no curves, no debris, no cars nearby no shadows. I was in the left lane. Dealer told me not to use the adaptive cruise control in the city. (that is what sold me on the car). *tr |
| Category | Structure:body:hood:hinge And Attachments |
| Date | Jun 22, 2020 |
| State | OH |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact stated that on four occasions, the hood latch detached from the hood of the vehicle. The contact stated that the safety latch was used to prevent the hood from unintendedly opening while the vehicle was in motion. The vehicle was taken to winter haven honda located at 6395 cypress garden blvd, winter haven, fl 33884, (863)508-2400, ext. 212, where the hood latch was reattached however, the failure persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 3. *bf |
| Category | Air Bags, Engine, Structure:body |
| Date | Jun 18, 2020 |
| State | MN |
| Description | I hit a large deer on the interstate highway at a speed of 60 to 65 mph. There was considerable damage to the front of the car. I have pictures. The airbags did not deploy. There were 2 people in the car, no one was hurt. *tr |
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 10, 2020 |
| State | AR |
| Description | We have had the car a year and 4 months and we bought it new. Twice the infotainment system has as gone haywire as we were driving. It began to flicker and the brightness control kept flashing and making beeping noises. Also 4 times the automatic braking system has tried to stop the car for no reason. *tr |
| Category | Structure:body, Visibility:sun/moon Roof Assembly |
| Date | Jun 08, 2020 |
| State | FL |
| Description | My sunroof exploded. *tr |
| Category | Engine |
| Date | Jun 04, 2020 |
| State | IL |
| Description | Gasoline in oil (oil dilution). *tr |
| Category | Power Train |
| Date | Jun 01, 2020 |
| State | WI |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact stated that while in a carwash port in neutral, the gauge shifted in reverse without warning. As a result, the contact crashed into a pole. No airbag deployed. No injuries were sustained. No police report was filed. No medical attention contacted. No dealer was contacted. No manufacturer was made aware of the failure. The vehicle damages were made to the rear driver side hatch. The failure mileage was approximately 4,700. |
| Category | Electrical System |
| Date | May 31, 2020 |
| State | OK |
| Description | While driving on a highway the infotainment center suddenly began beeping and turning on and off repeatedly. The brightness control began to beep and turn to a higher setting and then a lower one. No one was touching the screens/controls. I videoed this. Earlier in the month while I was driving and the tire pressure monitor said tires were low but when I measured them, they were not so while the car was stationary, I checked and the message was still there.. Before that I had error messages that came on when I parked the car. I got messages about lane keep assist problem , adaptive cruise control problem, and collision mitigation system problem and was told something outside the vehicle caused them to go off and it was ok because when I restarted the car they were reset. I am not very savvy about uploading files from my phone to a web site but could email them to an address if you have one to provide. |
| Category | Engine |
| Date | May 14, 2020 |
| State | MD |
| Description | 2019 honda crv ex. Engine oil getting into the oil. Oil dipstick way above the allowed maximum mark. Just bought it in september 2019 and has only 4,600 miles. Oil gauge shows 40% left before next change. Dealer told me not to bring it until it gets to 15% and that there is no danger driving it. *tr |
| Category | Engine |
| Date | May 12, 2020 |
| State | IA |
| Description | Fuel is diluting engine oil. You smell gas in garage and hear the vacuum pump running that is in the pollution control system. Highest oil level has been 6. 5 quarts drained out of engine. Right now it took 200 miles to increase oil level a half inch on drip stick. Cr-v purchased 4-9-19. Took in first in 8-27-19 for vacuum pump running on and off while vehicle was parked in garage. Dealer had no idea where the sound was coming from and sent us home. Continues today. *tr |
| Category | Electrical System, Unknown Or Other |
| Date | May 11, 2020 |
| State | CA |
| Description | After leaving vehicle in garage for 24 hours or more, then attempting to start the vehicle, vehicle will not start. After using battery jump, vehicle will start and run as normal. This has happened several times over the past few months, even when vehicle is run for couple miles or more. *tr |
| Category | Engine |
| Date | May 02, 2020 |
| State | WI |
| Description | Gasoline is getting into the oil. Just as it has been reported in the 2017 and 18 models, 1. 5 liter turbo charged engine. I have heard that the 2020 model has the gasoline oil dilution problem also. This issue was identified on the first oil change. We were asking by the dealer to get the oil level checked every 1000 miles, we just had that happen and the oil level was recorded as slightly high. It smells of gasoline. The dealer told us honda is working on a solution. In the meantime our engine is making metal and it's life is getting shorter and shorter. Lack of lubrication. Purchased cr-v new 9/4/19, last oil level check was 4/30/20. |
| Category | Engine |
| Date | May 01, 2020 |
| State | IL |
| Description | There is a strong gasoline smell in the cabin immediately after starting the vehicle. The smell is strongest when the engine has already been warmed up. I have taken the cr-v in to the dealer twice and they have not been able to resolve the issue. |
| Category | Engine, Fuel/propulsion System |
| Date | Apr 30, 2020 |
| State | MN |
| Description | Developed oil dilution problem, to the point where it damaged my spark plugs and the engine had trouble running, had to be towed to dealership. Cause smoking under the hood and shakiness in the middle of driving, wheel locked up and I couldn't steer, all warning lights came on the dash together, not safe at all. |
| Category | Electrical System, Unknown Or Other |
| Date | Apr 29, 2020 |
| State | MI |
| Description | Windows and sunroof open on their own. Vehicle parked for 2 days in driveway. In middle of night, all windows and sunroof opened during a rainstorm. This is the second occurrence of this issue. First time sep'19, second time 4/28 or 4/29 2020. Customer case 09867240 with american honda. They say this is a "feature" that requires pushing buttons on key fob remote in specific order. No buttons were pushed either time. Sep'19 key fob was in pocket. Second occurrence occurred middle of the night while I was sleeping. One fob hanging on hook near back door. Other on my dresser next to my wallet. No possible way buttons could have been pushed in middle of night. Am honda solution is to get a hardcase for the remote to be sure buttons are not pushed by mistake. Dealer says same thing. Internet postings show this has been happening on many different honda models for many years and they refuse to take responsibility for the problem. Am honda also says that the "feature" can't be disabled. My point... If they programmed it into the system, they should be able to program in a "switch" that can be accessed through the control screen. Dealer (williams honda, traverse city mi) also indicates it is a known problem and they have no way to disable it either, even with their service diagnostic tools. It rained here last night. My car is soaked. The response from american honda is that I did not have a hard case for my key fob. Even though I was asleep and the fobs were not moved in the middle of the night. |
| Category | Fuel/propulsion System |
| Date | Apr 24, 2020 |
| State | DE |
| Description | 2,790 miles. Gas fumes in the cabin of newly purchased 2019 honda cr-v and on the outside of car near front of car. On 02/03/2020, I took the car to honda's service center where they performed a multi-point inspection(visual inspection). They ran the car in the garage for 45 minutes but were unable to duplicate the problem and the smell could not be noticed inside the cab, around the fuel tank or under the hood. But they did say, the oil had a fuel smell. I found this is a known oil dilution problem that has been found in 2018 and 2017 models and that it was to be corrected for 2019. Honda is aware this is still an issue but say they cannot duplicate the issue so they do nothing. I have respiratory problems and very sensitive to certain odors and fumes, and when I drive the car I have to have the moon roof open and the windows cracked. It causes discomfort in my chest and air passage. I called honda customer service several times and opened a case. It was assigned to a case manager who said he would look into it and call me back in a couple of days, that was 2 months ago. He never called. I called them again 4/20/2020 and was told I can get a second opinion at another honda service center, but if the results are the same there is nothing they can do. Honda knows this is an issue that has not been corrected for the 2019 and refuses to do anything. This car is a hazard for those with health issues, small children and for anyone breathing in these fumes. I am a senior citizen who bought this car based on good reviews because I wanted a good car that would possibility be the last car I had to purchase and it may be, but not for the reasons I hoped. When someone purchases a brand new car with a 5 year car note, the least they should be able to expect is the ability to drive the car without feeling they are putting their life in jeopardy. Honda is awful and shameful. |
| Category | Engine, Fuel/propulsion System |
| Date | Apr 20, 2020 |
| State | ND |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact stated while driving 25 mph, the vehicle hesitated with multiple unknown warning lights illuminated. The contact stated that the vehicle failed to exceed 12 mph with the accelerator pedal depressed. The vehicle was towed to ryan honda (1212 2nd st w, williston, nd 58801), where the contact was informed of gasoline and oil mixture in the engine. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of failure. The failure mileage was 976. |
| Category | Unknown Or Other |
| Date | Apr 16, 2020 |
| State | IA |
| Description | Driving vehicle at 60 mph with cruise set. Car suddenly braked, lane departure activated steering wheel control, lane assist warning displayed. There were no other vehicles on the road, the weather was clear as was the highway. The instrument display began to show the following error messages:collision mitigation, road departure mitigation, adaptive cruise control with low speed follow error, lane keeping assist and brake error icon displayed in cluster group. Trying to disengage systems using cancel on steering wheel did not work. Pulled off highway, turned off vehicle and restarted and all error codes disappeared. Contacted honda service and was not given a reason this happened. I did find a class action law suit was filed in u. S. District court for the central district of california in/or about january 2020. The lawsuit claims the safety systems are defective in the 2016-2019 honda cr-v, cr-v ex, cr-v ex-l, and cr-v touring suv's. I have attached a pdf copy of article regarding lawsuit. *tr |
| Category | Engine, Fuel/propulsion System |
| Date | Apr 12, 2020 |
| State | MN |
| Description | Problem: fuel getting into oil transfer case and contaminating/diluting the oil. We purchased a 2019 honda cr-v ex-l on 10/31/19. I had done some research on this problem since it had been reported with the 2017-2018 models with the same 1. 5 turbo engine. I brought it to the dealer's attention before we bought the car and we were told that honda had "fixed the problem and that our vehicle had the fix". We were planning a trip to dallas, tx on 02/22/20 and planed to drive there from our home in duluth, mn. In preparing for the trip, I checked the engine oil and found that the oil level was 1/2" above the full mark on the dipstick, and the oil was dark and smelled strongly of gasoline. The car had 2407 miles on it at this time and obviously honda had not fixed the problem. I took the car to the dealer on 02/21/20 where I purchased the car and had them check the oil. They observed the same issues that I am reporting. They stated that honda knows about this problem but has not yet issued a recall. But they also stated that honda was not providing any explanation or remedy other than to change the oil at the owner's expense. My dealership, to their credit, agreed to change the oil and filter at no charge to me. The service manager also explained why the issue is occurring and acknowledged that honda may yet be forced to issue a recall. Honda has already offered an extended warranty for the 2017-18 models as the result of a class action suit, but nothing is being done for the 2019 or 2020 models that have the same engine and same problem. I am concerned about premature engine wear, damage, or potential of fire or explosion. Dealer repair #122992, krenzen honda duluth, mn. |
| Category | Service Brakes, Structure:body, Visibility/wiper |
| Date | Mar 18, 2020 |
| State | NC |
| Description | -lane assist did not work -brakes did not work when applied, on a highway and city street -when the vehicle was close to other vehicle no warnings or such -it crashed with front hitting a tree and engine fell out of the car |
| Category | Electronic Stability Control |
| Date | Mar 11, 2020 |
| State | FL |
| Description | On february 29, 2020, I was pulling into a parking spot at a nearby park at a low rate of speed. I began to apply the brake to stop the car. As I applied the brake, the car rapidly accelerated with smoke coming out of the steering column. I continued to put my foot on the brake to stop the car, but it continued to accelerate. I steered the car away from a small lake but smashed into a pine tree. The airbags deployed and the seatbelt worked. I received trauma to the chest by the airbag. I was taken to the hospital for evaluation and then released the next day. The state trooper confirmed that the engine was revving when he restarted it. This honda crv received a recall notice in july, 2019 concerning a problem with the wiring harness and steering column. The parts did not come until september, 2019 and I then brought the car in for the repair. The parts were replaced. Five months later the accident occurred with only 6,800 miles on the car. I went to speak with the manager at the honda dealership about the incident and his attitude was polite but totally indifferent. He indicated that the dealership only sells cars, but he did not take responsibility that the dealership also did the repair on this recall. I left there with no satisfaction at all. The honda crv 2019 is currently under investigation as to the cause of the acceleration problem. This was my first honda and my last. |
| Category | Unknown Or Other |
| Date | Mar 11, 2020 |
| State | NY |
| Description | Windshield had a crack in the bottom left corner after owning it for two months and nothing hit my windshield. Honda tried to say there was a puck which there wasn't. Had my windshield replaced by safe lite and they used an after market windshield. I was having issues with my vehicle dropping 5-6 mph when going from one lane to the next. Honda duplicated the issue and now honda is trying to say my vehicle is dropping speed because of an after market windshield and I need to have it replaced with a honda windshield. This is a safety issue. |
| Category | Unknown Or Other |
| Date | Mar 10, 2020 |
| State | OK |
| Description | My windows and sunroof opened on their own. I had been in a place of business. When I went in, the car was locked and windows and sunroof closed. When I came out, they were open but the car was still locked. No one and no pets were in the car which was parked. |
| Category | Steering |
| Date | Mar 08, 2020 |
| State | NJ |
| Description | It fall off while driving |
| Category | Structure:body |
| Date | Mar 06, 2020 |
| State | NJ |
| Description | Highway driving at 65 mph, the sunroof glass spontaneously exploded, with no evidence of being hit from an external object. No other vehicles were around me, no overhead objects were nearby (trees, power lines, overpasses) |
| Category | Engine, Power Train, Vehicle Speed Control |
| Date | Feb 28, 2020 |
| State | PA |
| Description | On 2/7/2020 I was operating my crv, made a left turn into driveway of tavern/restaurant, 1080 e. Philadelphia ave., gilbertsville, pa. 19525 and pulled into the first parking space about 10 feet from street. I slowed down to almost a stop approx. 2 feet from concrete parking block, my foot was on the brake and engine accelerated very high causing the vehicle to jump the parking block and striking the restaurant wall. Approx. 8 feet from parking block. My wife asked me what I was doing and I pointed to my right foot on the brake. No one was hurt and very minimal damage to wall. There was a police report to douglas twp. Pd. I spoke to piazza honda dealership where vehicle was towed to and manager said that I most likely had my foot half on brake and half on gas pedal. I also gave same story to allstate insurance. I requested that hey check the black box in vehicle and both said they could not. My vehicle was repaired after . 000. 00 estimate was written. I was so afraid to drive the vehicle again and I traded it in to piazza honda without leaving their business after it was repaired. I have been driving for 60 years and never had my foot half on brake a nd half on gas pedal. The brake and gas pedal are separated by at least 3 inches. If it was on both pedals, I am sure the brakes would have screeched. The vehicle was in the shop at piazza honda 4 days prior to the accident for pa. Vehicle inspection and during the exam they told me that the left front strut was leaking and they installed a new one. The vehicle was only 8 months old with 11,000 miles on it.. |
| Category | Electrical System |
| Date | Feb 26, 2020 |
| State | NJ |
| Description | Rodent ate through soy based wire insulation causing short circuit and failure of all safety system devices. This happened after starting the vehicle but could have occurred during operation. |
| Category | Engine |
| Date | Feb 22, 2020 |
| State | MI |
| Description | Strong gasoline fumes were noted in the vehicle interior at about 2,000 miles. The issue seemed to present itself when restarting after relatively short trips. Issue was reported to a local dealership at approximately 3,000 miles. I was told that this had been an issue with 2017/2018 models, that the issue had been resolved and did not apply to 2019 models. This was contrary to what I was experiencing, so I researched and determined that this does in fact appear to be an issue with the 2019 model. When pulling the dipstick to check the oil, it smelled as if I had dipped the stick in a can of gasoline, not oil. I reported the issue to a second dealership, the dealership from which the vehicle was purchased. The individual checking the car in, agreed that upon starting the car for the test drive, the cabin smelled strongly of gasoline and that they would check it out. After the vehicle was checked-out by a mechanic, they said that it was ready to pick up and that nothing was found. I inquired as to gasoline smell noted upon check-in. They indicated that the comment made could not be considered as the person checking the vehicle in and going for a test drive was not a licensed mechanic. I was told that I needed to take the matter up with honda america as there was nothing they could do. It was suggested that if the issue is associated with engine design, there was nothing they could do, that I would need to appeal to honda america to have an engineer check my car out, that if they were to call, honda would not send an engineer. In the meantime, I have a ,000, purchased vehicle that I am not able to give back to honda at the end of a short lease. I am also being exposed to gasoline fumes on a regular basis. I was knowingly sold a defective vehicle with an engine that will not last for the 10+ years that I planned to drive it in retirement. |
| Category | Unknown Or Other |
| Date | Feb 17, 2020 |
| State | MI |
| Description | In cold weather, with a normal city driving habit, fuel and oil smell is consistently present during the driving, in the street or highway, causing nauseousness and dizziness. This is regardless of turing, stopping, or another car driving infront of us, the fuel and burned oil smell is present. Oil was changed, the air filter was changed, the pan under the engine was cleaned, the oil drain plug was secured, and no leakage; nevertheless, the fuel and burned oil smell is still present in the car. We bought the car on 3/30/2019, and the issue started showing up when the weather got colder. |
| Category | Engine, Fuel/propulsion System |
| Date | Feb 16, 2020 |
| State | IL |
| Description | The engine is getting gas in the oil. I have taken oil samples that show greater than 5% gas in the engine with lower than minimum oil viscosity. I have taken it to the dealer who changed the oil. Less than 1000 miles later, the problem is back. The engine hesitates randomly especially when slowing down. I've taken the vehicle to two different dealers with the same "there's nothing we can do". I asked them if they could pull the injectors and check to see if one is faulty and was told "it's direct injection, the injectors cannot be pulled", which of course is false. The last mechanic told me that unless the oil level is more than 1. 5 inches above the add mark, there was no chance of damage to the engine. I estimate that at that level, there would be 30% gas in oil. The company stated that the problem for the 1. 5 turbo engine in the 2019 cr-v was solved. I don't believe it has been solved based on my and others experience. |
| Category | Fuel/propulsion System |
| Date | Feb 15, 2020 |
| State | MA |
| Description | Significantly low gas mileage at 15miles per gallon or less both city and highway with econ button on and off. Advertised as 29 city and 31 highway |
| Category | Engine |
| Date | Feb 12, 2020 |
| State | CA |
| Description | Oil level is high, strong smell of gas in the oil. Took it to dealer, who changed the oil, said there was nothing wrong. A few miles later I have the same issue. The oil is being diluted with gas. Currently the car runs. Honda is not addressing this isue. |
| Category | Engine |
| Date | Feb 09, 2020 |
| State | LA |
| Description | Oil dilution. Dip-stick was reading high after recent oil change at dealership. Dip-stick had strong odor of gasoline. Honda remedy was another oil change. Filed complaint with honda, case #10193498 and with dealership I purchased from. I may need to hire a lawyer |
| Category | Unknown Or Other |
| Date | Feb 09, 2020 |
| State | TN |
| Description | I bought my honda crv ex on 7/19/2019 and mileage is 3,760 miles. On the way to work along a city street road in the morning on 2/2/7/2020 I heard loud pop and crack formed two spontaneous cracks coming from edge of windshield on both driver and passage side. |
| Category | Engine |
| Date | Jan 31, 2020 |
| State | CO |
| Description | Vehicle has a demonstrable problem with the engine oil being diluted with fuel that causes the oil to be thinned out to a point where it is no longer in spec for the viscosity. The oil level in the crankcase rises and causes a check engine light to be illuminated and also causes a strong fuel smell to be present in the cabin. This is an ongoing problem that has been reported to both honda dealers as well as honda usa and they have chosen to take no action. |
| Category | Vehicle Speed Control |
| Date | Jan 31, 2020 |
| State | CO |
| Description | Vehicle has been observed to undergo unnecessary emergency braking operations during the use of the adaptive cruise control system. The vehicle seems to be sensing something that's not actually present and this causes it to brake rapidly. The problem is not repeatable when driving the same route under similar conditions. This is an ongoing problem that has been brought up with the honda dealer but as yet remains an unresolved intermittent problem. |
| Category | Service Brakes |
| Date | Jan 30, 2020 |
| State | MA |
| Description | Brake warning signal appears on the screen when there is no visible reason for the warning to appear while driving on a city street |
| Category | Service Brakes, Unknown Or Other, Vehicle Speed Control |
| Date | Jan 29, 2020 |
| State | CA |
| Description | My honda sensing system has serious and dangerous malfunctions. When driving, the brake assist will beep and flash "brake" at me when there are no obstacles anywhere near the vehicle and on more than one occasion has actually braked and slowed the vehicle substantially. Additionally, the lane departure warning comes on when I haven't left the lane, and also will brake when it is not only unnecessary but very dangerous, such as when I was driving in the fast lane on the freeway with cars traveling behind me. |
| Category | Electrical System |
| Date | Jan 28, 2020 |
| State | WA |
| Description | My vehicle was rendered unsafe after rats ate through a wiring harness that disabled safety and emissions equipment on my vehicle. The wiring in the honda is allegedly coated with a soy based material that attracts rodents. Honda is aware of rodents eating through its cars wiring and offers part number 4019-2317 rodent tape to address this defect after damage has occurred. |
| Category | Engine |
| Date | Jan 28, 2020 |
| State | NY |
| Description | 2019 honda crv-oil dilution causing oil level to rise-caused car to go into "limp mode". Invoice attached. I have a 2019 honda crv with only 3196 miles on it. On 1/24/20, I was in the passing lane of a busy highway when the car suddenly lost acceleration! I put the gas pedal to the floor and nothing! There were cars all around me and it was absolutely terrifying. I and everyone driving around me were lucky, as it could easily have been a large pile up on the highway with catastrophic repercussions. The car was towed to the dealer where it was determined that the issue was caused by "oil dilution causing elevated oil level"..."fouled plugs and misfire codes"..."oil very thin very dark and smelled". This is the same issue that occurred in prior years crvs! The honda tech line didn't have a fix for 2019s yet so advised the dealer to change my oil and replace the spark plugs. I am terrified to drive this car and am stuck in a lease for 2 1/2 more years. I called honda corporation and they wouldn't give me any information on what they were doing for this, except to tell me that no notice is ever sent to owners of a car until a fix is found. That is frightening. I can't believe they can continue to sell them while this dangerous situation exists. |
| Category | Engine |
| Date | Jan 27, 2020 |
| State | IL |
| Description | The issue was discovered when doing an oil level check. After seeing a problem I changed the oil and filter. The dealer had put 3. 8 qts. In, but 5. 0 qts. Came out. The old oil was very dirty and very thin. The issue = fuel leaking into the engine oil of honda's 1. 5 turbo engine, installed into the 2019 honda cr-v. This appears to be the same problem as with the 2017 & 2018 models. Honda reported that their fix (apparently a software change) would be applied to the 2019 model. The fix does not seem to have worked. I do have a case number from american honda motor co. |
| Category | Unknown Or Other |
| Date | Jan 26, 2020 |
| State | NJ |
| Description | My wife was traveling thru an intersection with a railroad track running across the far side of the intersection when the honda sensing system caused the car to suddenly stop. There were no obstructions in the roadway and she stopped just short of the railroad tracks. If someone had been traveling close behind her, a collision may have occurred. |
| Category | Visibility/wiper |
| Date | Jan 25, 2020 |
| State | NY |
| Description | When the outside temperatures got to about the 15 degree, it became apparent the defroster and heating system would not work until the vehicle was run on the road at highway speeds for several miles. I ran the engine at idle for over twenty minutes and there was absolutely no heat produced through the defroster. Consequently, the windshield and side windows could not be defrosted or cleared of ice. Vision was severely and unsafely limited. The local honda dealership pronounced the car in good shape on the first visit but did duplicate the problem on a second visit. However, they could not give us a solution other than to run the car in a lower gear. Honda said to put a piece or cardboard in front of the radiator. No solution or fix was provided and the dealership could not do anything further until honda acknowledged the problem and provided a solution so we are at a standoff. If the car can not be defrosted prior to moving, it is an unsafe car in my climate. |
| Category | Service Brakes |
| Date | Jan 22, 2020 |
| State | KY |
| Description | I have had my vehicle since march of 2019. On approximately 5 separate occasions since then, the automatic emergency braking system has hard braked at inappropriate times. On at least two occasions, it seemed to be reacting to a seam in the highway, running perpendicular to the road (this was in no way a driving hazard, just a line in the pavement). I would have been traveling around 65mph on the highway on these occasions. On at least two other occasions, I have been 2-3 car lengths behind the next car in front of me, traveling at a similar rate of speed to them, and they slowed to turn. Here again, my vehicle inappropriately hard braked as though I was about to hit them, when there was in fact no danger of that (and at least one of these times I was already lightly and appropriately applying the brake myself). In each of these instances I was traveling around 35mph in the city. Thankfully these incidents have not led to an accident for me to date, but they are very jarring and could easily have led to someone slamming into the back of my vehicle at a high rate of speed due to the sudden and inappropriate braking. I am glad my car offers this feature, but am strongly considering disabling it due to safety concerns around the malfunctioning. |
| Category | Electrical System, Structure:body |
| Date | Jan 20, 2020 |
| State | PA |
| Description | Driver and passenger door freezes and although the doors appear to unlock when parked the doors will not open. Evan after 30 minutes of travel time when car has more than ample time to warm itself. Also door locks me out even with the fob on my person. The car is stationary in both situations. |
| Category | Engine |
| Date | Jan 19, 2020 |
| State | NY |
| Description | 2019 honda cr-v on my 2nd. Oil change there was gas in the oil at 8250 miles. I will and was told from dealer to drive it 500 miles and bring it in as I just had oil change done. I will also keep checking the oil level and bring it in to dealer for next oil change or if I see oil level rising. |
| Category | Electrical System |
| Date | Jan 13, 2020 |
| State | NY |
| Description | The suv would not start after not being driven for 2 days. Roadside assistance was called and they tested the battery and it was fully charged, but the suv wouldn't start. The suv was jump started and the alarm started going off and the head unit had to be restarted. |
| Category | Exterior Lighting |
| Date | Jan 13, 2020 |
| State | NY |
| Description | Driving in the early morning while it was still dark outside, I was following another car about 5 car lengths back and the automatic high beams came on. The person in the car ahead became annoyed and slammed on his brakes and proceeded to drive 5 mph until I tuned off the road. I turned off the car and headlights to reset the system. The automatic high beam system is supposed to recognize a car in front of you or oncoming headlights and automatically turn off the high beams. I brought the car to advantage honda in manhasset, ny. They said they checked the system and it's working properly |
| Category | Fuel/propulsion System |
| Date | Jan 13, 2020 |
| State | WV |
| Description | Honda stated that the oil dilution problem had been corrected for 2019 crv's. It was not in my 2019 crv. I have aprox 21000 miles and each time oil is changed. Its been a quart high or more on the dipstick with a gasoline smell. The dealer will not tell me that this is the problem. They keep putting me off. Very simply this is adding to wear and tear on the crv. Another problem is the gas fumes in the car cabin which are very dangerous . We have felt light headed while driving . This would cause an accident if we would pass out from the fumes, |
| Category | Unknown Or Other |
| Date | Jan 10, 2020 |
| State | IL |
| Description | Issue with screen brightness started 2 months ago, initially I thought may be I accidentally touched screen and now I realized it is problem with screen itself. While driving on highway infotainment screen brightness lowers and highs and blackout by itself and 3 to 4 times screen was blacked out on reversing which I consider as safety issue. Issue will start if you are driving for more than 20 minutes. Dealers failed to inform about the issue when I bought car. |
| Category | Electrical System, Electronic Stability Control |
| Date | Jan 06, 2020 |
| State | SC |
| Description | This happened in my driveway, where we have lived for over 25 years. The wiring used for the main harness is made with a soy base product. Not only mice or rats, squirrels and other animals can smell this out and destroy the wiring. I was told that one man has had his main harness replaced 3 times. If a soy based product is being used, then the repairs that will be needed over and over from rodents should be covered under a warranty for wiring for the entire life of the car!! This harness goes to control all of the information that is in the cars computer system. I am an elderly disabled senior on a fixed income. I can not afford to buy this car and then turn around before it is even a year old to have to fork out 00. 00 for a new wiring harness, you knew this would happen, but did not care!!! Therefore your product is highly defective!!! I will never buy another honda car and I will definitely promote the problem of the wiring info to inform others not to purchase these vehicles!!! The poor service that you have given customers concerning this is totally wrong!!!!! By doing this they are creating a completely different problem. Mice, rats and rodents carry all kinds of diseases and by enticing them with soy based wiring, you are causing another problem that could be much worse for your customers, if they were to be bitten by these rodents!!!! Why don't you people think about what would be worse, the environment or dead customers and the lawsuits from that!!!! |
| Category | Electrical System, Service Brakes |
| Date | Jan 02, 2020 |
| State | NY |
| Description | Tl* the contact owns a 2019 honda cr-v. While operating the vehicle, various warning indicators suddenly displayed, including "brake system failure", "road departure mitigation system problem", and "collision mitigation system problem". Also, the vehicle would not immediately stop when depressing the brake pedal. After turning the engine off and back on, the vehicle resumed normal operation; however, the failure later recurred. The vehicle was taken to baron honda (17 medford ave, patchogue, ny) where an unknown module was replaced, but the failure continued. The vehicle taken back to the dealer where it was determined that the electronic brake booster needed to be replaced. The manufacturer provided case number: 101365007. The failure mileage was 3,900. |
| Category | Steering |
| Date | Jan 02, 2020 |
| State | DE |
| Description | 2019 honda cr-v. Consumer writes in regards to steering wheel controls & srs sub-wire safety recall. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.*js |
| Category | Engine |
| Date | Dec 30, 2019 |
| State | IL |
| Description | When starting the vehicle, a strong gasoline smell is present in the cabin. After checking online, checked the engine oil and there was a gasoline smell on the dipstick. The engine oil was above the full line due to the gasoline leaking into the oil compartment. |
| Category | Engine, Fuel/propulsion System |
| Date | Dec 18, 2019 |
| State | OH |
| Description | Intermittent raw gas fumes inside cabin of 2019 honda cr-v. Raw gas smell present while vehicle is parked, moving on city streets and on the highway. Dealer was unable to replicate the problem. Dealer conducted an evap function test. The vehicle passed. |
| Category | Steering |
| Date | Dec 18, 2019 |
| State | CA |
| Description | 2019 honda cr-v. Consumer writes in regards to steering wheel burrs safety recall. *ld the consumer stated the parts were unavailable to complete the recall. *js |
| Category | Steering |
| Date | Dec 09, 2019 |
| State | IN |
| Description | 2019 honda cr-v lx. Consumer writes in regards to cable reel safety recall. *ld the consumer stated there were no parts available to complete the recall. The consumer was put on a waiting list, but did not receive a phone call. *js |
| Category | Visibility:defroster/defogger/hvac System |
| Date | Dec 09, 2019 |
| State | NY |
| Description | Tl* the contact owns a 2019 honda cr-v. While driving approximately 50 mph in the rain, sleet, and snow, the contact attempted to use the defroster, however, the system failed to clear the windshield. The contact had to turn the heat up all the way inside the vehicle in order for the defroster to work properly. The contact called mawah honda (located at 345 rt 17 n, mahwah, nj 07430, 201-529-5700) to be diagnosed, but the failure could not be duplicated because the weather conditions had changed. The dealer stated that the defroster seemed to work correctly. The manufacturer was not made aware of the failure. The vehicle was not repaired. The vin was unknown. The approximate failure mileage was 10,000. |
| Category | Electrical System, Electronic Stability Control, Service Brakes |
| Date | Dec 06, 2019 |
| State | VA |
| Description | We were driving a crv which is less than 6 months old. All of a sudden all safety systems failed. The breaks system, colliosion avoidence, lane assist, acc. All failed. Fortunately we were at 20 mph so we were able to safely stop the crv. We towed the crv to the dealership and they after 4 days were able to figure out that all the safety systems had failed as there was an electrical shortcurcuit which has blown the fuses and the control system. The cause of the electrical short was traced to exopsed wires in the rear view mirror assmebly which were damaged by an ornamnet we had hung. The reason I am complaining is I want to bring it to your attention of this manufacturing defect. 1. Lot of people hang ornamnets/ car freshner etc and this defect can cause a very serious system failure with all safety systems failing when the crv is in motion. 2. This crv is less than 6 m old so it also indicates to the poor designand manufacture . 3. Crv is one of the most popular suvs sold in usa so lot of people are at risk. 4. The design engineer knew the importance of these wires so have a protective rubber insulation but the insulation leaves a gap where the wires are exposed, and can be damaged. I have dramatic video showing this incident when we were drving and the exposed wires, the short cricuit damage and the ornament that they are blaming for this incident. I have the video that I could not load in this complain as the sytem would not allow it to be loaded ,but I would be pleased to share if needed. |
| Category | Service Brakes |
| Date | Dec 04, 2019 |
| State | NY |
| Description | Driving in daylight on a partly clouding morning on a residential street. No other cars or objects on the road. The honda collision mitigation braking system trips without warning and the car comes to an abrupt halt. The word "brake" flashing on the dash. Took the car to dealer who ran diagnostics and then charged me because there was "nothing wrong". Something is most definitely wrong. This is safety issue as it could cause an accident or injury. I am not sure what to do. |
| Category | Air Bags, Communication, Steering |
| Date | Nov 20, 2019 |
| State | PA |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering); however, the parts for the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. C harper auto group (located at 4435 state route 51, belle vernon, pa 15012, (724) 929-8000) was contacted and stated that they were on the waiting list for parts to be provided. The manufacturer was contacted and referred the contact to the dealer. The contact had not experienced a failure.*mp consumer stated metal core of the steering harness has been replaced.*jb |
| Category | Equipment, Steering, Wheels |
| Date | Nov 19, 2019 |
| State | GA |
| Description | Tl* the contact owns a 2019 honda cr-v. While the contact's husband was driving at an unknown speed, the vehicle turned left instead of right. As a result, the contact's vehicle crashed into another vehicle. A police report was not filed. The contact's husband sustained injuries that did not require medical attention. The vehicle was damaged, but was not towed. Prior to the crash, the contact called an unknown dealer about the steering failure and was informed that it was not a life or death situation. The dealer stated that they would call the contact back. The contact was not called back. The contact later received a recall notification for nhtsa campaign number: 19v694000 (equipment). The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 5,000. |
| Category | Electrical System |
| Date | Nov 12, 2019 |
| State | WI |
| Description | Went away for a weekend trip and hadn't driven the car for 3 days. Came back and the battery was totally drained, had to jump start the car. It has roughly 3,300 miles on the odometer. Vehicle was stationary. |
| Category | Electronic Stability Control |
| Date | Nov 08, 2019 |
| State | PA |
| Description | Mitigation warning came on multiple times when I was driving in rainstorm on turnpike and made comment that collision warnings not available dealership told me that I need to turn system off when it rains or snows this doesn't make sense to me as this system is for safety the never occurred with my previous crv |
| Category | Air Bags, Engine, Structure:body |
| Date | Nov 07, 2019 |
| State | FL |
| Description | I just had a high car accident and my airbag did not deploy but the other car did. My car is a total. |
| Category | Steering |
| Date | Oct 28, 2019 |
| State | TX |
| Description | Honda has failed to replace the cable reel and cable reel sub-harness and install a protective cover on the steering wheel core for free. This is a safety recall and the dealer was contacted july 23, 2019. |
| Category | Service Brakes |
| Date | Oct 26, 2019 |
| State | NJ |
| Description | While driving I noticed a bus about 20 car lengths in front of me the bus pulled into a cutout to pick up and discharge passengers. As I attempted to pass the bus that was off to the side of the road, the vehicle suddenly applied the brakes. |
| Category | Visibility/wiper |
| Date | Oct 24, 2019 |
| State | NY |
| Description | I purchased my new 2019 honda cr-v in june, thinking I would be as safe, comfortable and satisfied as I was with my 2016 honda cr-v for 3 years. However, I live in a rural area and am unable to drive after dark because the top half of my front windshield turns black whenever my headlights dim and I only have clear vision for a few yards n front of me. After 3 windshields, many hours of diagnostics, and my wasted time and frustration, my insurance agent, family, friends and I agree this is a serious manufacturing defect and I am stuck with a vehicle I can only drive safely in the daylight. A dealer employee told me the new led lights present this problem in most newly manufactured vehicles, but apparently I am the only owner who attempts to drive in a rural area at night. I am especially in danger now that we are in hunting season and deer are crossing the roads at all hours commencing at sunset. |
| Category | Air Bags, Communication, Equipment, Steering |
| Date | Oct 22, 2019 |
| State | NE |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign numbers: 19v694000 (equipment) and 19v383000 (air bags, communications, steering). The contact called garcia honda albuquerque at 505-260-5000 (located at 8301 lomas blvd ne, albuquerque, nm 87110) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Service Brakes |
| Date | Oct 20, 2019 |
| State | AZ |
| Description | 1;42 pm, 40 mph, on a road I frequently travel, sunny day no traffic ahead of me and for no reason vehicle braked hard and the words "brakes" showed on the dash. After a few seconds and before I could pull over it returned to normal. System designed to prevent accidents almost caused one. Very dangerous |
| Category | Air Bags, Communication, Equipment, Steering |
| Date | Oct 11, 2019 |
| State | GA |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign numbers: 19v694000 (equipment) and 19v383000 (air bags, communications, steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Nalley honda brunswick (178 altama connector, brunswick, ga 31525, (912) 267-7000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The manufacturer provided case number: 89944541. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Forward Collision Avoidance |
| Date | Oct 10, 2019 |
| State | NC |
| Description | Tl* the contact owns a 2019 honda cr-v. While the contact was driving approximately 45 mph, another vehicle pausing on the passenger side of the contact's vehicle caused the automatic braking system to activate. As a result, the contact's vehicle independently and abruptly stopped. The contact stated that the failure recurred four times. The vehicle was taken to first team honda (located at 3444 western branch blvd, chesapeake, va 23321, (757) 337-6597) where it was diagnosed that the forward collision avoidance sensor lens was contaminated with road debris. The lens was cleaned and the vehicle was returned to the contact. The contact stated that the failure recurred within thirty minutes. The manufacturer was contacted and provided case number: 09924572. The approximate failure mileage was 7,200. *bf *tr |
| Category | Air Bags |
| Date | Oct 08, 2019 |
| State | IL |
| Description | On oct 5, 2019, our new 2019 crv with only 178 miles displayed a dashboard warning - airbag system (srs) problem while driving.. We stopped, shut off the car and then restarted. Within minutes, the warning reappeared. We returned home and mad an appointment with honda service for oct 7, 2019. On oct 6, 2019, while driving , the warning again showed on the dashboard. When we got to the service department on oct 7, the warning was show2ing on the dashboard. After the service inspection, we were told the problem was a low voltage code, that it had been reset and the warning no longer showed while the car was at a standstill in the service bay. Within 5 miles of leaving the dealership, the warning reappeared. We returned to the service department and the problem was reexamined. We were then told that the problem was a bad airbag. It would take 4 days for the new bag to get there and we would have to return for the replacement.. We did not get a new service statement printout. The warning again showed on our return home. |
| Category | Air Bags, Steering |
| Date | Oct 06, 2019 |
| State | CA |
| Description | Got a notice in the mail early august 2019 for a recall (nhtsa recall number 19v-383). Contacted the dealer I got the car from right away. Said they had no parts to repair it and would call back when they do. I followed up a few weeks later, and said the same thing. Two months now and I've gotten no notice of parts going to the dealer to fix the recall. |
| Category | Steering |
| Date | Oct 06, 2019 |
| State | MA |
| Description | I got in my vehicle and started the engine. After putting it in "drive", there was a horrible sound that included screeching, grinding, clicking, whining, and buzzing and my steering wheel wouldn't move. This sound continued until I turned off the car. I had to get it towed. |
| Category | Air Bags, Communication, Steering |
| Date | Oct 04, 2019 |
| State | NJ |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering). The contact called route 23 honda at 866-857-7386 (located at 700 state rte 23, pompton plains, nj) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Air Bags, Communication, Steering |
| Date | Oct 04, 2019 |
| State | NC |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Pecheles honda (3774 dr martin luther king jr blvd, new bern, nc 28562, (252) 637-4300) was contacted and confirmed that parts were not available. The manufacturer was made aware of the failure and the contact was provided a case number. The contact was also informed that there were not a lot of parts being shipped out for the recall remedy. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Air Bags, Communication, Steering |
| Date | Oct 03, 2019 |
| State | SC |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering). The contact stated that stokes honda cars of beaufort (located at 88 robert smalls pkwy, beaufort, sc 29906, (843) 379-2535) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Air Bags, Communication, Steering |
| Date | Oct 03, 2019 |
| State | NJ |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called dch honda of nanuet (10 ny-304, nanuet, ny 10954, (845) 367-4380) who stated that the parts were not available. The vehicle was not repaired. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Engine |
| Date | Oct 03, 2019 |
| State | CT |
| Description | Gasoline leaking into the engine lubricating oil. When I bought the car the dealer assured me that honda had taken care of the problem. I feel that a recall is justified since this will certainly lead to shorter engine life and could possibly lead to an engine fire. I noticed the problem after checking the oil after a trip of 500 miles. |
| Category | Air Bags |
| Date | Oct 02, 2019 |
| State | WA |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received a recall notice for nhtsa campaign number: 19v383000 (air bags). The contact notified the manufacturer about the recall notice and was provided case number: 09854039. The manufacturer stated that they would get back in touch with the contact once they figured out where the vehicle could be repaired. The contact went online to schedule an appointment with the dealer; however, the day before the scheduled appointment, sims honda (1615 s goldenrod rd #3723, burlington, wa 98233, 360-757-7467) informed the contact that the parts were unavailable. The contact called the dealer and manufacturer on numerous occasions, but there was no resolution. The vehicle was not repaired. The contact had not experienced a failure. |
| Category | Air Bags, Service Brakes |
| Date | Sep 27, 2019 |
| State | NJ |
| Description | Tl* the contact's parents own a 2019 honda cr-v. While the contact's mother was driving 35 mph, she approached an intersection and the brakes completely failed. In order to avoid other vehicles, the driver swerved off the road and collided with a pole. There were no warning indicators illuminated prior or after the failure. The air bags did not deploy. A police report was filed. The contact's mother was taken to the hospital and treated for whiplash. The driver was also treated for back and neck pain as well as elevated blood pressure. The vehicle was towed to an independent tow yard and was eventually towed to an independent mechanic for inspection. The vehicle was not destroyed. Prior to the crash, the contact's mother received a recall notice for nhtsa campaign number: 19v383000 (air bags, communications, steering). The vehicle was serviced at route 22 honda (75 us-22, hillside, nj 07205, (973) 287-4742). The manufacturer was notified of the failure and provided case number: 09923297. The contact was informed that a representative would call him back to obtain more information. The vehicle had not been repaired. The failure mileage was 7,175. |
| Category | Air Bags, Communication, Steering |
| Date | Sep 26, 2019 |
| State | NE |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received a recall notice for nhtsa campaign number: 19v383000 (air bags, communications, steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Superior honda of omaha (4111 s 144th st, omaha, ne 68137, (402) 408-1000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Service Brakes, Unknown Or Other |
| Date | Sep 25, 2019 |
| State | FL |
| Description | I was driving in a local mall at a rate of 10-15 mph when the emergency stop feature engaged without warning. The car came to a complete stop, although u hadn't brakes. My wife experienced whiplash due to the seatbelts she was using. She will be in pt for the next month. The car was only less than a month old when this happened. I reported the incident to my sales contact, who gave me the contact information for the agency general manager. Despite messages I have sent to the manager, I haven't heard from him. I wanted to meet with him to learn how to avoid any repeats. Can't believe honda reps. Won't discuss this. |
| Category | Air Bags, Unknown Or Other |
| Date | Sep 24, 2019 |
| State | NC |
| Description | Re: nhtsa recall # 19v-383. Manufacturer recall # r4s dated may 21, 2019. Steering wheel core repair. My local honda dealer, flow honda of burlington, nc still does not have parts/tools for the repair as of september 18,2019. They state that they do not have an estimate when parts/tools will be available. As of september 24, 2019 I have not had any problems relating to this recall. I am reporting this because I feel it is taking a long time for the repair to be performed for a recall of this magnitude. |
| Category | Seat Belts |
| Date | Sep 24, 2019 |
| State | NV |
| Description | My husband and I were sitting in the back seat of our 2019 cr-v and noticed that the seat belt inserts on the seat directly behind the passenger and middle seat were in the wrong position. In order to buckle the middle seat we have to pull down the strap from the top and connect one buckle directly next to the seat belt insert for the left passenger seat belt. So when we try buckling both the middle seat and the rear left passenger seat belt they are twisted around one another, making it unsafe to travel with three passengers in the back at a time. We have gone back to honda in order to get the issue resolved but were unable to due to the fact that all of the 2019 cr-v models were like that. We believe this is a safety issue. We often need to travel with three people in the back seat and this is truly an inconvenience for us, on top of it simply not being safe. We didn't think we'd have to check the back seat seatbelts when we purchased the vehicle, we've never had an issue like this in any of our previous cars. |
| Category | Air Bags, Communication, Steering |
| Date | Sep 23, 2019 |
| State | CT |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering); however, the parts for the recall remedy were not available. The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Liberty honda (71 w service rd, hartford, ct 06120, (860) 251-6851) was contacted and confirmed that parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Air Bags |
| Date | Sep 20, 2019 |
| State | WA |
| Description | Tl* the contact owned a 2019 honda cr-v. While the contact's husband was driving approximately 30 mph, the driver's side air bag deployed spontaneously and without an impact occurring. As a result, the driver crashed into a construction barrier and lost consciousness. When he woke up, he drove home followed by three police officers. A police report was filed. The driver was transported via ambulance to the hospital where he remained for two days. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was deemed destroyed by the insurance company. The manufacturer was notified of the failure, but did not want to evaluate the vehicle. The manufacturer requested that the contact call her insurance company. The contact also mentioned receiving a recall notification for nhtsa campaign number: 19v383000 (air bags, communications, steering) after the crash. The approximate failure mileage was 2,800. *bf *tr |
| Category | Air Bags, Communication, Steering |
| Date | Sep 20, 2019 |
| State | FL |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering). The contact stated that vatland honda (located at 700 us-1, vero beach, fl 32962, (772) 299-9797) exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Air Bags, Communication, Steering |
| Date | Sep 18, 2019 |
| State | NJ |
| Description | Tl* the contact leases a 2019 honda cr-v. The contact stated that nhtsa campaign number: 19v383000 (air bags, communications, steering) exceeded a reasonable amount of time for repair. The contact received the recall notification in july of 2019. The contact spoke with hamilton honda (655 us highway 130, hamilton township, nj 08691, (609)-528-2600) and was informed that parts were unavailable. The manufacturer was contacted and stated that some dealers had parts and others do not. The manufacturer provided case number: 09899115. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Air Bags, Communication, Steering |
| Date | Sep 18, 2019 |
| State | SC |
| Description | Tl* the contact owns a 2019 honda cr-v. After reviewing the carfax information from the manufacturer, the contact stated that the steel rod in the steering column could cut through the cables and cause the air bags to deploy. The manufacturer informed the contact of nhtsa campaign number: 19v383000 (air bags, communications, steering); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Stokes honda north (8650 rivers ave, north charleston, sc 29406, (843) 572-4700) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Air Bags, Communication, Steering |
| Date | Sep 18, 2019 |
| State | OH |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received a recall notice for nhtsa campaign number: 19v383000 (air bags, communications, steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sunnyside honda (7700 pearl rd, middleburg heights, oh 44130, (440) 243-5577) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted and did not know when the parts would be available. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Air Bags, Steering |
| Date | Sep 16, 2019 |
| State | FL |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact stated that nhtsa campaign number: 19v383000 (steering, air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in july of 2019. The contact spoke with honda of fort myers (14020 south tamiami trail, fort myers, fl, 239-288-3297) and was informed that the part was not available. The contact had not experienced a failure. Parts distribution disconnect. *pm consumer states that after contacting dealer on numerous occasions he filed a complaint. The next day the dealer called and told him that parts were available. Vehicle was repaired. *dl |
| Category | Air Bags, Communication, Steering |
| Date | Sep 16, 2019 |
| State | OR |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering); however, the part for the recall repair was unavailable. The contact called tonkin gresham honda (located at 24999 se stark street, gresham, or, 97060, 855-385-9086) and was placed on a waiting list for the recall repair. The manufacturer was informed of the issue and stated that the same dealer was contacted and the parts would be provided to them for the recall repair. The contact had not experienced a failure. |
| Category | Air Bags, Communication, Steering |
| Date | Sep 13, 2019 |
| State | NM |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called garcia honda (located at 8301 lomas blvd ne, albuquerque, new mexico 8710, 505-260-5000) and was informed that the parts were not available. The manufacturer was contacted and stated that they were working to provide the recall parts to the dealers. The manufacturer opened a case number. The contact had not experienced a failure. *pm vehicle was taken to garcia ford and repaired on 10/14/2019. *dl |
| Category | Service Brakes, Unknown Or Other |
| Date | Sep 13, 2019 |
| State | PA |
| Description | The automatic emergency braking system engaged on a clear road. It occurred twice since I've owned the car. Both times occurred on a wet roadway. I deduce that it detected changed in road surface color on areas that had asphalt patches. No injuries or damage occurred. I submit this after reading about an investigation into toyota's aeb system. |
| Category | Air Bags, Steering |
| Date | Sep 12, 2019 |
| State | MD |
| Description | Received recall letter stating parts would be available for fix by end of may. Now it is mid-september and when my husband contacted the local dealer he was told "there is no fix for this problem, and no parts to fix it." this is an unacceptable amount of time to wait for a repair to a potentially horrible problem. |
| Category | Air Bags, Communication, Steering |
| Date | Sep 12, 2019 |
| State | FL |
| Description | Tl* the contact owns a 2019 honda cr-v touring. The contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering). The contact called space coast honda at 321-320-6109 (located at 1885 w king st, cocoa, fl 32926) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Service Brakes, Unknown Or Other, Vehicle Speed Control |
| Date | Sep 12, 2019 |
| State | VA |
| Description | Under certain lightning or glare conditions, the cr-v's automatic braking comes on. It recently happened to me on three occasions. In the first it was on the t. R. Bridge, leading into dc, at 7 am, when the sunlight from the east was causing glare. The cr-v braked automatically while going at about 45 mph when there was no vehicle in front of mine. In the second and third instances, it was when I was on I-66 east on the overpass over the capital beltway at 8:30 pm traveling at about 55 mph. The cr-v's "brake" warning came on when there was no vehicle in front or next to the vehicle. The glare from the overhead lighting for the highway signs is quite strong in that location. This is a serious safety issue, since the vehicle can brake without warning in the middle of a highway at highways speeds, potentially causing the driver to lose control or to be rear ended at high speeds. |
| Category | Air Bags, Steering |
| Date | Sep 11, 2019 |
| State | CO |
| Description | I received a recall notice july 2019 for a damaged cable reel-sub-harness/short circuit and every dealership within 40 minutes of where I live does not have the parts to fix his defect even 60 days after I received this letter. I drive often for work and want to make sure honda is taking care of this asap. |
| Category | Air Bags, Communication, Steering |
| Date | Sep 10, 2019 |
| State | NC |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received a recall notice for nhtsa campaign number: 19v383000 (air bags, communications, steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called flow honda of burlington (2920 s church st, burlington, nc 27215, (336) 584-4870) and was informed that the parts were not available. The vehicle was not repaired. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Air Bags, Communication, Steering |
| Date | Sep 09, 2019 |
| State | NY |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campgin number: 19v383000 (air bags, communications, steering); however, the parts for the recall remedy were not available. The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Carbone honda of yorkville (5009 commercial dr, yorkville, ny 13495, (315) 790-6106) was contacted and confirmed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Power Train |
| Date | Sep 09, 2019 |
| State | VA |
| Description | Tl* the contact owns a 2019 honda cr-v. While the vehicle was engaged in park, with the engine turned off, it rolled backwards and went part way over a wall. It stopped suspended on the wall. The air bags did not deploy. There were no injuries. A police report was not filed. The vehicle was towed to billy craft honda (2634 lakeside dr, lynchburg, va 24501, 434-385-6045), where it was diagnosed and repaired over a 6 week period. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000. *jb |
| Category | Air Bags, Communication, Steering |
| Date | Sep 06, 2019 |
| State | KS |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (steering, communications, air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Roper honda (902 n rangeline rd, joplin, mo 64801, (417) 625-0800) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the failure and informed the contact to call another dealer. Honda of bartlesville (3210 se washington blvd, bartlesville, 74006 ok, (918) 333-3333) was called and the contact was informed that the parts would not be available until another six months. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Unknown Or Other |
| Date | Sep 05, 2019 |
| State | MD |
| Description | Recall - I was notified of a recall on my cr-v - nhtsa recall number 19v-383 back in may, 2019. I have called several dealerships and have been advised the part is on back-order. I do not feel safe driving my vehicle especially with my 7 month old grandson in the vehicle. It's been over 3 months - I think this is unacceptable. I was then told I should come in and at least get the software update - no where on the recall letter does it say anything about a software update. I have made an appointment to have the software update performed on 9/13 - a 3-4 hour wait time. Not happy with honda right now. Please help |
| Category | Air Bags, Communication, Steering |
| Date | Sep 04, 2019 |
| State | CT |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received a recall notification for nhtsa campaign number: 19v383000 (air bags, communications, steering). The contact received the recall notification in july of 2009. The contact spoke with an unknown honda dealer who stated that parts were available for the repair and problem has been resolved. Dealer located parts necessary to resolve the recall and made repairs on 10/16/2019. The manufacturer was contacted. The manufacturer provided case number: 09826186. The contact had not experienced a failure. Parts distribution disconnect.*jb |
| Category | Electrical System |
| Date | Aug 30, 2019 |
| State | SC |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact stated that there was a software issue that was causing the battery not to charge and was draining the battery. The vehicle was parked at an airport and would not start upon the contact's return from a five day trip. The contact had to jumpstart the vehicle. East coast honda (8756a us highway 17, bypass south, myrtle beach, sc 29588, (843) 492-5175) was contacted and stated that they were aware of the issue. The manufacturer stated that there were not enough complaints to issue a recall. The manufacturer suggested that the contact unhook the battery if the vehicle remained parked more than a day. The contact planned to take the vehicle for diagnostic testing on august 30, 2019. The failure mileage was 1,900. |
| Category | Air Bags, Steering |
| Date | Aug 29, 2019 |
| State | MA |
| Description | Honda has recall my 2019 cr-v due to potential airbag release from a steering column wiring issue. They suggest not to drive the car. However the local honda dealers do not have the parts necessary to correct the problem and, in fact, do not know when they will be available. I am nervous driving my family because of their warning, but have to as it is the reliable vehicle I own. Please put maximum pressure on honda motors america. |
| Category | Air Bags, Communication, Steering |
| Date | Aug 28, 2019 |
| State | FL |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Coggin deland honda (located at 2677 n volusia ave, orange city, fl 32763, (386) 490-4331) was contacted and confirmed that the part was not available. The manufacturer was contacted and made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. *tt consumer stated issue has been resolved. All repairs have been completed.*jb |
| Category | Steering |
| Date | Aug 27, 2019 |
| State | WI |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received a recall notice for nhtsa campaign number: 19v383000 (steering). The contact scheduled an appointment with all-star honda (6141 s 27th st, greenfield, wi 53221, 414-269-1399) and was informed that the part was not available. The contact scheduled a second appointment with the same dealer and experienced the same outcome. The manufacturer was not notified. The vehicle was not repaired. The contact had not experienced a failure. Vin tool confirms parts not available. *bf*jb |
| Category | Electrical System |
| Date | Aug 26, 2019 |
| State | GA |
| Description | I am having the same problem the honda pilot is having, my infotainment/radio has not worked since I bought the car on march 1st. It does not connect to apple car play and the screen suddenly just goes black. It plays pandora sporadically but never works consistently. |
| Category | Air Bags, Communication, Steering |
| Date | Aug 23, 2019 |
| State | PA |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received a recall notification for nhtsa campaign number: 19v383000 (air bags, communications, steering) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Lehigh valley honda (675 state ave, emmaus, pa 18049) confirmed that parts were not available to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Steering |
| Date | Aug 23, 2019 |
| State | NY |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received a recall notice for nhtsa campaign number: 19v383000 (steering). The vehicle was taken to paragon honda (5702 northern blvd, woodside, ny 11377, 877-343-9132) and the contact was informed that the parts for the recall repair were unavailable. The contact made two appointments with the dealer for the recall repair and was given the same information each time. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Air Bags |
| Date | Aug 22, 2019 |
| State | NY |
| Description | Tl* takata recall. The contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called hillside honda (13907 hillside avenue, jamaica, ny 11435, (718) 657-7810) and was informed that the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Air Bags, Communication, Steering |
| Date | Aug 21, 2019 |
| State | AZ |
| Description | Tl* takata recall. The contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communications); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (arrowhead honda, 8380 w bell rd, peoria, az 85382, (623) 562-9054) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Steering |
| Date | Aug 21, 2019 |
| State | SC |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received a recall notice for nhtsa campaign number: 19v383000 (steering). East coast honda (8756 us highway 17 bypass south, myrtle beach, sc) was contacted and stated that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect. *bf*jb |
| Category | Air Bags, Steering |
| Date | Aug 19, 2019 |
| State | FL |
| Description | Nhtsa recall notice arrived in july 2019 nimber 19v- 38300. I have called ocean honda multiple times and no parts available to fix the recall. I spoke with ocean honda sept 19 2019 and still zero word on when parts will be available. I purchased this vehicle on or about january 15 2019 and an shocked to learn honda was aware of this issue yet sold me a unsafe vehicle anyhow. I feel I have waited long enough for a remedy. The car only has 800 miles on it and has not had an incident as of yet but the car has been parked since recieving the recall notice in july. |
| Category | Electrical System, Electrical System |
| Date | Aug 19, 2019 |
| State | TX |
| Description | Battery is draining out after sitting for 3 days in a parking lot, and will not start up again without a jump. Battery tests are coming back as fine. |
| Category | Air Bags, Communication, Steering |
| Date | Aug 16, 2019 |
| State | IL |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communications). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (d-patrick honda, 4300 e division st, evansville, in 47715, (812) 477-6201) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The manufacturer wa contacted and provided case number: 09791093. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Air Bags |
| Date | Aug 16, 2019 |
| State | CA |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received a recall notice for nhtsa campaign number: 19v383000 (steering). Autonation honda roseville (230 automall dr, roseville, ca 95661, 916-467-8056) was contacted and advised her to bring in the vehicle for servicing. When the contact called the dealer back, she was informed that the parts were not available. The manufacturer was not notified. The vehicle was not repaired. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Service Brakes |
| Date | Aug 16, 2019 |
| State | TN |
| Description | Tl* the contact owns a 2019 honda cr-v. While driving 35 mph, the vehicle stopped abruptly on its own without warning. As a result of the abrupt stop, the contact's chest struck the steering wheel. There were no injuries. The contact was able to drive the vehicle home without incident. The manufacturer was notified of the failure. The dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 3,399. |
| Category | Steering |
| Date | Aug 16, 2019 |
| State | CA |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received a recall notice for nhtsa campaign number: 19v383000 (steering). Rockettown honda (1224 n h st, lompoc, ca 93436, 805-736-4595) stated that the parts were not available and were waiting for the parts to be delivered from the manufacturer. The contact also spoke with honda of santa maria (2175 s bradley rd, santa maria, ca 93455, 805-922-4600) and was provided the same information as the other dealer. The manufacturer was not notified. The vehicle was not repaired. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Air Bags, Communication, Steering |
| Date | Aug 15, 2019 |
| State | MA |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communications). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Curry honda (767 memorial dr, chicopee, ma 01020, (413) 593-6721) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Engine, Fuel/propulsion System |
| Date | Aug 15, 2019 |
| State | WI |
| Description | Honda oil dilution - driving the car on the interstate and the engine light came on and the engine shut off. Pulled over and restarted the car. Drove 2 miles and engine shut off again. Pulled over started car drove 100 ft and engine shut off and everything including wheels locked up. Car taken to honda dealer and they state that the engine running on 3 cylinders because spark plug fowled up. Replaced spark plug. Picked up the car drove it 300 miles and engine stuttered, did not shut off and blue smoke plumes came out of exhaust. Shut the car off and blue smoke went away, did not drive the car for one week. Drove car 100 miles on interstate, engine light comes on and engine shuts off. Pull over. Restart the engine and was able to drive 50 miles to the same honda delear for the first time repair. Mechanic tells me that the oil case was 1/2 quart too much. Sound like oil dilution issue. *js |
| Category | Steering |
| Date | Aug 15, 2019 |
| State | MS |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received a recall notification for nhtsa campaign number: 19v383000 (steering). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bob boyte honda (2188 ms-18, brandon, ms 39042, (601) 591-5000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Air Bags |
| Date | Aug 14, 2019 |
| State | NM |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (air bags). Perfection honda (located at 2603 american rd se, rio rancho, nm 87124, (505) 221-5084) stated that the part was not available. The contact felt that the dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Air Bags, Communication, Steering |
| Date | Aug 14, 2019 |
| State | FL |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received a recall notice for nhtsa campaign number: 19v383000 (steering, air bags, communications). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gary smith honda (225 miracle strip pkwy sw, fort walton beach, fl 32548, (850) 812-3474) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Steering |
| Date | Aug 13, 2019 |
| State | NY |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communication). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Keeler motor car company (1111 troy schenectady rd, latham, ny 12110, (888) 600-3013) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. *js |
| Category | Steering |
| Date | Aug 13, 2019 |
| State | CA |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received a recall notice for nhtsa campaign number: 19v383000 (steering). When the contact initially received the notice, he contacted anderson honda (1766 embarcadero rd, palo alto, ca 94303, 650-856-6000) and was informed that there was no remedy for the recall. The manufacturer was contacted and referred the contact to the dealer. The remedy has not been made available and the vehicle was not repaired. The contact had not experienced a failure. |
| Category | Engine |
| Date | Aug 12, 2019 |
| State | NJ |
| Description | Engine oil dilution |
| Category | Steering |
| Date | Aug 12, 2019 |
| State | MN |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (steering); however, the parts to do the repair were unavailable. The contacts stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Walser honda (14800 buck hill rd, burnsville, mn 55306, (952) 388-2231) and burekle honda (3360 highway 61 north, st paul, mn 55110, (651) 490-6600) were contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Air Bags, Communication, Engine, Steering |
| Date | Aug 09, 2019 |
| State | GA |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign numbers: 19v383000 (steering, air bags, communications) and 19v039000 (engine and engine cooling). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called hennessy honda of woodstock (8931 ga-92, woodstock, ga 30189, (770) 924-9000) and was informed that parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Fuel/propulsion System |
| Date | Aug 09, 2019 |
| State | NC |
| Description | Tl* the contact owns a 2019 honda cr-v. After starting the vehicle, a fuel odor came through the vents and all the warning indicators illuminated on the instrument panel. The contact called apple tree honda (242 underwood rd, fletcher, nc 28732, (828) 684-4400) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and provided case number: 09773700. The approximate failure mileage was 1,900. |
| Category | Steering |
| Date | Aug 09, 2019 |
| State | TX |
| Description | I received the nhtsa recall notice 19v-383 and, when I called john eagle honda (where I bought the car), they did not have the replacement part and didn't know when it would be available. I called the national honda hotline and was told I had to call another dealership to find out if they had the part and, if they did not, to call honda back and they'd try to help me. This runaround is outrageous, given that the recall involves a potential "uncommanded deployment of the drivers airbag". Honda is callously disregarding the safety of its car owners and I want them to send replacement parts immediately to john eagle honda in dallas. |
| Category | Steering |
| Date | Aug 08, 2019 |
| State | MD |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received a recall notice for nhtsa campaign number: 19v383000 (steering, air bags, communications). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called herson's honda (15525 frederick rd, rockville, md 20855, (301) 279-8600), sport honda (3110 automobile blvd, silver spring, md 20904, (301) 890-4700) and ourisman honda (4800 bethesda ave, bethesda, md 20814, (301) 789-0272) and was informed that the part was not available. The manufacturer was made aware of the issue and informed the contact to call the dealer. No further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Air Bags, Electrical System, Steering |
| Date | Aug 07, 2019 |
| State | UT |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communications). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Stephen wade honda (located at 1630 s hilton dr, st. George, ut 84770, (435) 628-6100) was contacted by phone and confirmed that the remedy was not available. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Air Bags, Communication, Steering |
| Date | Aug 05, 2019 |
| State | FL |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communications). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Honda of bay county (3601 15th st, panama city, fl 32404, (850) 763-5495) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Air Bags, Steering, Unknown Or Other |
| Date | Aug 05, 2019 |
| State | CA |
| Description | Srs system defect. Please find, attached, a letter entitled "important safety recall". I received this in early july from the dealer. When I called my honda dealer I was told I could bring the car in the following week. My service representative called back, in a few days, and told me the parts were not in yet and please call back in a few weeks. I called today, 8/5/2019, and was told my service rep. Was on vacation this week and I would be put on their "call back" list and contacted when the parts came in. Then, I called the honda customer support center and was told the parts might be in "by the end of summer". The "what is the reason for this notice?" see below, states the dangers this defect can cause. I am very concerned about this! The honda representative said I just "have to wait" and there is nothing else they can do about this. No rental car. Etc. They (honda) told me they had to issue this warning, per government law, but they can't give a date to their customer as to when the defect will be resolved. Any help, regarding this issue, would be greatly appreciated. |
| Category | Air Bags, Communication, Steering |
| Date | Aug 05, 2019 |
| State | NY |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communications). Fx caprara honda (located at 23115 ny-12, watertown, ny 13601, (315) 755-7575) stated that the part was not available. The contact felt that the dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Air Bags, Communication, Steering |
| Date | Aug 01, 2019 |
| State | PA |
| Description | Tl* the contact called on behalf of the owner of a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communications). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. Rohrich honda (5121 liberty ave, pittsburgh, pa 15224) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Electrical System, Lane Departure: Blind Spot Detection |
| Date | Jul 31, 2019 |
| State | VA |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact stated that the audible indicator of the blind spot system was not loud enough to hear. The contact took the vehicle to pearson honda (14001 hull street rd, midlothian, va 23112, (804) 745-0300) and asked them to increase the volume; however, the dealer stated that they could not change the volume. The manufacturer was not notified. The failure mileage was 232. *bf consumer stated after further examination I believe the volume is appropriate.*jb |
| Category | Steering |
| Date | Jul 31, 2019 |
| State | TX |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received a recall notice for nhtsa campaign number: 19v380000 (steering). The contact scheduled an appointment on july 15, 2019 with keating honda conroe (311 interstate 45 south, conroe, tx 77301, (936)-270-7125). When the contact arrived at the dealer, the part was not available for the repair. The contact spoke with the manufacturer recall center and was informed that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Air Bags, Communication, Steering |
| Date | Jul 29, 2019 |
| State | NY |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received a recall notification for nhtsa campaign number: 19v383000 (steering, air bags, communication), but the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called maguire honda of ithaca (315 elmira rd, ithaca, ny 14850, (607) 273-1926) where three diagnostic appointments were scheduled and was informed that the part was not available. The manufacturer was notified and stated that the part was not available. The manufacturer provided case number: 09698247. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Air Bags, Steering, Unknown Or Other |
| Date | Jul 26, 2019 |
| State | NY |
| Description | I received a safety recall letter for the vin of my 2019 honda cr-v. The letter clearly informed me to call any authorized honda dealer to make an appointment to have the cable reel and cable reel sub-harness replaced and a protective cover on the steering wheel core installed for free. I called yonkers honda service center and I was told they don't have the required parts to fix the recall issue. After I talked to the dealer, I decided to call american honda motor co. I spoke to a customer service representative named samantha, who responded very unprofessionally and impatiently, told me to call each and every one of all honda dealers to find out who has the parts for the fix. I ended the call with samantha. I called again and spoke to another service rep. I was told that honda has not yet shipped the required parts to any of honda dealers and it will not happen until sometime in october 2019. I was misinformed by the letter to call honda dealers now when the dealers don't even have the parts. Prompt action should be taken before any serious and unpredictable injuries/death due to the defects. |
| Category | Air Bags, Electrical System, Steering |
| Date | Jul 25, 2019 |
| State | NY |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communications). The contact called millennium honda at 516-481-2800 (located at 286 n franklin st, hempstead, ny 11550) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Electrical System |
| Date | Jul 23, 2019 |
| State | AZ |
| Description | Infotainment screen will sometimes just start making beeping noises as if you are pushing buttons, while at the same time the screen goes dark, and or the screen brightness option comes on to the screen. Dealer says its a known problem but I don't see it listed anywhere. Unsafe and very distracting. Not sure if the back-up camera will still work because the system started up again and is now working. Vehicle was in motion and didn't reset until I turned the car off and back on again . |
| Category | Electronic Stability Control |
| Date | Jul 23, 2019 |
| State | MN |
| Description | Car display unit is overwhelmed with warning lights that stated the collision mitigation braking system, road departure mitigation system, and adaptive cruise control all have problems. It happens frequently when starting the vehicle and also while in motion. |
| Category | Air Bags, Communication, Steering |
| Date | Jul 18, 2019 |
| State | PW |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communications). The contact called six different dealers, including dean honda at 844-299-2733 (located at 911 clairton blvd route 51, pittsburgh, pa 15236) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Electrical System |
| Date | Jul 18, 2019 |
| State | FL |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received a recall notification for nhtsa campaign number: 19v383000 (electrical system) and stated that the manufacturer did not know when parts would become available to repair the vehicle. Honda of ft. Myers (14020 s tamiami trail, ft. Myers, fl 33912) confirmed that parts were not available to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Air Bags, Electrical System, Steering |
| Date | Jul 17, 2019 |
| State | NC |
| Description | Recall 19v-383 after many months of research, decided to purchase 2019 honda crv for our 16 year old son in april. Received notification on july 11, 2019 that there is a recall that could cause 'uncommand deployment of driver's airbag.' this recall was first issued in may 2019, however honda did not notify owners until mid july. Since this is a serious recall, I called several honda dealers in charlotte right away to schedule the repair. I was told by every single one that they do not have the parts in stock for current customer repairs and will not receive them until aug/sept. I was then told that the parts that they are receiving weekly are only for current inventory on the lot that they are trying to sell. What?! This does not make any sense! I was then told that the service department did not have a lot of info about this recall, I would have to call corporate. Called honda corporate and was assigned a claim number and was told I would be receiving a call in 24 hours.... 4 days later and still no call. This needs to be addressed now, I do not want to put my 16 year old son (or anyone for that matter) behind the wheel of a car where the driver airbag could randomly deploy at any moment. Pretty disappointed in the lack of concern honda is showing for their current customers. |
| Category | Service Brakes |
| Date | Jul 17, 2019 |
| State | VA |
| Description | The collision warning system has activated the 'brake' light several times in about the first 2,800 miles. It has not applied the brakes but the light has come on even though there were no vehicles close to mine. Closest in front of the vehicle was several hundred yards and nothing to the left, right or back. The brakes were not applied like some other online complaints for 2017 and 2018 models but I am worried that could happen. Each time I noticed the light I was traveling about 55 mph on route 28 in virginia in dulles airport area. I did not see any planes in the area at the time. The most recent incident was at about 5:45 am on july 17, 2019. |
| Category | Air Bags, Communication, Steering |
| Date | Jul 16, 2019 |
| State | MI |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communications). The contact stated that victory honda of plymouth (located at 315 ann arbor rd w, plymouth, mi 48170, (734) 244-8177) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Air Bags, Communication, Steering |
| Date | Jul 16, 2019 |
| State | CA |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received a recall notification for nhtsa campaign number: 19v383000 (steering, air bags, communications). The contact stated that the manufacturer did not have the remedy or an idea when the remedy would be available to repair the vehicle. Keyes honda (5905 sepulveda blvd, van nuys, ca 91411) confirmed that the part availability was unknown. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Air Bags |
| Date | Jul 15, 2019 |
| State | NY |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received a recall notice for nhtsa campaign number: 19v383000 (air bags). After contacting morehead honda (1000 auto park pl, newburgh, ny) and the manufacturer, the contact was informed that the parts needed for the recall remedy were still not available. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Engine, Unknown Or Other |
| Date | Jul 15, 2019 |
| State | CA |
| Description | We leased this 2019 honda cr-v 6/17/2019. Had made a trip back to arizona parked car 15 minutes later came out to go home to son in laws car wouldn't turn over. Seem like it was flooded and couldn't start car. Towed car to dealer in the morning went to find out the problems. They couldn't determine any diagnostic problems. So we drove back to california. We both lost day work and pay. That morning I went to the store to get some things and had encountered the same problems car wouldn't start and smell of gas. As like car was vapor-locking. Had to have aaa come and tow suv to dealer where we got it. They had it a week and couldn't find any problems. Al these times vehicle was stationary in parking lot. |
| Category | Service Brakes |
| Date | Jul 15, 2019 |
| State | CA |
| Description | 2019 honda cr-v. Consumer writes in regards to unintended braking. *ld the consumer stated the vehicle abruptly braked due to a shadow from a tree. The consumer turned the system off.*js |
| Category | Air Bags, Electrical System, Steering |
| Date | Jul 14, 2019 |
| State | GA |
| Description | 2019 honda crv exl. Received recall notification for possible airbag failure due to metal burrs in steering column. Contacted honda mall of georgia. They were aware and referred me to honda corporate. Filed a case and was told they would contact me within 2 days. Case # 09698729. Honda rep asked me to contact other dealerships in area for warranty repair. Parts not available. Contacted honda mall of georgia again. Waiting for service manager to contact us. Honda should cover a rental because of the airbag safety and lack of parts. We need the vehicle to be safe or an alternate provided. |
| Category | Electrical System |
| Date | Jul 14, 2019 |
| State | FL |
| Description | Battery dies overnight. Car has only 1000 miles and I've had to jump it 3 times plan to call dealer for warranty work, but I see from other postings that this is an unresolved issue for honda. Calling them anyway. A new car should not behave this way. |
| Category | Engine |
| Date | Jul 13, 2019 |
| State | WI |
| Description | Strong gas smell coming from the engine oil. Car has only less than 220 miles on the engine. |
| Category | Air Bags, Steering |
| Date | Jul 12, 2019 |
| State | NC |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received a notice for an unknown recall regarding the steering and air bags. The contact called boyd honda oxford (1025 m. L. K. Jr ave, oxford, nc 27565, (877) 489-1688) and was informed that the parts to repair the recall were not available. The contact called honda customer care where a representative informed him that he would receive a call back. The contact had not yet heard back from the representative. The vehicle was not diagnosed or repaired. The failure mileage was 5,000. |
| Category | Air Bags, Communication, Steering |
| Date | Jul 12, 2019 |
| State | OR |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communications). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Dick hana honda (3321 ne auto mall dr, vancouver, wa 98662, (360) 342-9660) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Air Bags, Communication, Steering, Structure:body:door |
| Date | Jul 12, 2019 |
| State | GA |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact stated that a metal piece stuck out from the front driver's side door. The contact called gwinnett place honda at 678-274-6206 (located at 3325 satellite blvd, duluth, ga 30096) and was informed to bring the vehicle to their facility. The vehicle was not diagnosed or repaired. The contact also received notification of nhtsa campaign number: 19v383000 (steering, air bags, communication). The same dealer confirmed that the parts were not available. The manufacturer was not notified. The failure mileage was approximately 3,000. Parts distribution disconnect. |
| Category | Air Bags |
| Date | Jul 12, 2019 |
| State | LA |
| Description | Tl* the contacts daughter owned a 2019 honda cr-v. While the contact's daughter was driving 60 mph, she crashed into the rear of a commercial truck. There were no warning indicators illuminated. The air bags did not deploy. The driver sustained injuries to the sternum and elbows, a broken back, a carotid artery, and a right knee laceration. Medical attention was received. The contact stated that there was smoke coming from the dashboard vicinity and the vehicle caught fire. The vehicle was towed to an unknown lot. A police report was filed. The local fire department extinguished the fire. The vehicle was deemed a total loss by the insurance company. The cause of the failure was not determined. The dealer and manufacturer were not contacted. The failure mileage was 100. |
| Category | Air Bags, Communication, Electrical System, Steering |
| Date | Jul 12, 2019 |
| State | IL |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communication). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Motor werks honda in barrington (located at 1475 barrington rd, barrington, il 60010, (847) 447-0170) was contacted via phone and confirmed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Electrical System, Steering |
| Date | Jul 12, 2019 |
| State | PA |
| Description | American honda motor co., inc. (honda) is recalling certain 2019 model year cr-v vehicles. The metal core of the steering wheel may contain burrs, which can damage the cable reel sub-harness and cause a short-circuit. This can result in inoperative steering wheel-mounted control buttons (including the horn), illumination of the supplemental restraint system (srs) warning indicator, and/or an uncommanded deployment of the drivers airbag. Honda was unwilling to tell me about the safety concerns related to this recall or provide a loaner vehicle. They are not able to fix this issue until the end of august/early september. |
| Category | Steering |
| Date | Jul 12, 2019 |
| State | TX |
| Description | I have been told that recall has been issued for my cr v involving the metal core of the steering wheel. When I tried to get it replaced I was told honda does not have enough spare parts. I would have to wait for at least one week and a half but that really they don't know when they will come in. Not only can I cause a crash which would kill me me but would also kill whoever I crash into. This is not acceptable so I would like to go on record as having warned that these crashes will begin to happen. |
| Category | Air Bags, Communication, Steering |
| Date | Jul 11, 2019 |
| State | CA |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communication). The contact stated that scott robinson honda (located at 20340 hawthorne blvd, torrance, ca 90503, (424) 999-1799) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Unknown Or Other |
| Date | Jul 06, 2019 |
| State | TX |
| Description | When vehicle is idling every few moments I hear a single whistle or whine noise. It happens randomly. We originally thought it was audio feedback from our phones or radio feedback but it's not as everything is off and it still happens. It sounds like it's coming from the front right of the cr-v. |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | Jul 04, 2019 |
| State | TX |
| Description | Brand new vehicle with barely 450 miles turned off out of nowhere. All possible dashboard faults were displayed and car wouldn't start. Brakes got locked at some point and couldn't push car away from road. Many customers have already encountered this issue and honda is aware but claims that they dont have any bulletins or recalls. It is a safety issue to be driving this car. Car has been at the dealership for 3 days now and mechanics/technicians can not find the problem. Honda dealership where vehicle was purchased shows lack of interest on helping me. Honda dealership where car was taken keeps working on the issue. Vehicle wont start. Three days at the dealership now. |
| Category | Seat Belts |
| Date | Jul 01, 2019 |
| State | OR |
| Description | The left and center rear passenger seat belts cross over when buckled. This makes it impossible to have a passenger with a center child seat (except a few unusual models) and difficult to belt in 3 passengers. It seems unsafe because of the extra load on the belts in a crash. I have contacted the dealer and the dealer contacted honda rep, I also complained to honda customer service. They respond the official honda national position is that the design is intentional to meet spacing requirements for outboard passenger, but no one including the engineer can verify that the design is safe in that it was crash tested this way. (the engineer states it is safe but does not know about crash testing). Can nhsta verify that this car is crash tested this way and these seat belts will protect rears seat passengers? Otherwise we must treat as a 4 passenger vehicle, while it is advertised and described in the manual as 5 passenger (false advertise?). We discovered the problem on 6/5/19 after purchase and meantime were working with dealer and honda to no avail. |
| Category | Electrical System, Service Brakes |
| Date | Jun 30, 2019 |
| State | CA |
| Description | The automatic vehicle braking system applied urgent brakes on its own when no other car was in front, nor was any other obstacle in front of our car. This is a huge concern because, the system applying automatic brakes could have resulted in a collision. |
| Category | Air Bags, Electrical System |
| Date | Jun 10, 2019 |
| State | NH |
| Description | Our honda crv is a 2019 purchased litlle over 4 months ago 7800 miles to dare. Our problems started 17 days ago with a routine first oil change. At that time were advise of software recall and they said was completed and ok to drive. 6 days later an electrical. Or software problem occurred and all 13 icons on dashboard went off while driving. Alarms and warnings on dash as well. Brought back to honda and they rebooted and said found no issue. A daynor so later same issue and brought ba k to honda autofair manchester nh and they ket car 4 daya and worked with honda tech replaced turbo and reset software and said might be related to origiginal software issue recall. A few days late on june 8th while starting a 65 birthday celebration for my wife we heard the loudest shreaking alarm when we went out front to driveway we found it was out xar and air bag had deployed on its own while not moving in driveway. The alarm was ao bad people driving by stop to help. Smoke was pouring from dashboard. Again we call honda and they towed ro honda manchester only again to give us yet another rental. When going back to get phone cord from diaabled car a group of honda ployees surrounded vehicle in dismay. One said to me is that your vehichke I said yes and thwy said your lucky you werent killed if that happened while driving. This ia we we are at 17 days later from first oil change. We are in fear of driving thia car. Honda new about thia problem and has not decided to send out recall till july8 2019. Another month!!! How many lived will be loat or serious injuries because of thisnegligence |
| Category | Electrical System, Unknown Or Other |
| Date | Jun 02, 2019 |
| State | CO |
| Description | Honda crv display issues . The display starts flashing on its own and even makes calls sometimes . Also no amount of reset works unless you stop and start the car again . Also after shutting down the car a weird noise keeps on coming from display . This is a new honda cr-v 2019 exl model this is a huge inconvenience and safety issue as we lose navigation in between and it's always not possible to pull the car aside and restart it I do have the video which explains the whole issue but I am not able to upload here |
| Category | Engine, Fuel/propulsion System, Unknown Or Other |
| Date | Jun 01, 2019 |
| State | VA |
| Description | The 2019 honda cr-v touring vehicle has experienced gasoline contamination of the engine oil due to an issue with the engine design. The abnormal levels of gasoline contaminates has been validated through a third-party lab test. The degradation of the lubricating properties of the engine oil results in engine performance and in-cabin air quality issues. The vehicle has been taken into the manufacturer's service department, however, they have indicated that there is no fix for this issue at this time unless you live in specific states where the fix is being offered. This is a known international issue with this vehicle type and honda has acknowledged that this is a problem. Some reports indicate that consumers have experienced severe vehicle performance issues (I. E., stalling) as well as health related issues due to super strong gasoline odors in the cabin of the vehicle. The reduced lubrication quality of the engine oil due to the engine design issue has long-term performance indications. |
| Category | Structure:body |
| Date | Jun 01, 2019 |
| State | VT |
| Description | Moon roof leaks. Noticed it when using a car wash. Car was inside carwash and stationary. |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | May 28, 2019 |
| State | CA |
| Description | I have 260 miles and my car started to flash like christmas tree all the dash-board warning lights and engine was shaking. Lost traction and it's a awd and it was turning off every block. I was driving in the street. It was also smelling so bad worse then burning. |
| Category | Air Bags, Steering |
| Date | May 24, 2019 |
| State | MT |
| Description | I have been notified of a recall for my crv. "that the steering wheel may contain "burrs" which can damage the cable reel sub harness and cause a short circuit, this can cause inoperative steering wheel buttons, horn and uncommanded deployment of drivers side airbag. Srs may not function in crash and uncommanded deployment of airbag increases risk of crash and injury." 3 people have already been injured. When I contact honda for this recall repair they tell me the parts are not available yet and they do not know when they will be. I requested alternative transportation be provided me until recall repair completed. Honda told me they had to review my "case" first, this would not happen until next week. I have no car to drive unless I drive a car that is unsafe due to honda not repairing it immediately. They need to provide all people involved in this recall with alternative transportation or repair the problem immediately. |
| Category | Unknown Or Other |
| Date | May 24, 2019 |
| State | TX |
| Description | Driving and the anti-collision activated and stopped the car. No cars around and no obstacles in the road. The display screen indicated a problem with the system but when I took it to the dealership, nothing was in the computer that indicated something was wrong (see pic). Even after the pic was shown to the dealership service dept they said the same thing- nothing was wrong with the car. The car was driving at a slow speed on an on-ramp with no car or obstacles in front of it. Who would have known what would have happened if it occurred while traveling at a higher rate of speed with traffic or going down a curved hill. |
| Category | Engine |
| Date | May 22, 2019 |
| State | NJ |
| Description | Smell gasoline from engine oil upon inspection from dipstick. I have just bought this car a month ago. |
| Category | Electrical System, Engine |
| Date | May 15, 2019 |
| State | OH |
| Description | Brand new 2019 honda cr-v ex-l: electrical problem,4/10/19 at 200 miles, battery completely dead after 2 days of not driving because computer program error. Honda is aware of problem, but does not instruct the dealer to fix the problem before selling its cars. Engine problem at 12 mile and up, bought the car in march,2019, smelled gasoline in engine oil at dipstick, the level was over max mark by 1/4", was told that honda already implemented the solution prior to selling 2019 model to the public. Obviously, it did not solve the problem. Dealer was no help, refuse to admit that the oil was over maximum and mixed with gasoline. 5-9-19 at 1467 miles, paid to change oil and filter at dealer and started to monitor oil condition and level closely. Discovering that the oil level was still over maximum mark by 1/4" after returning home and engine was cool. 5/13/19 at 1600 miles, drained 1/4 qt. Of oil out to bring the level down to 1/8" below max. Mark. Discovered that the oil had already turned black after less than 200 miles , 4 days after oil change. Saved sample of the black oil for dealer. 5/14/19 at 1694 miles, showed sample of newly changed black oil to the dealer service dept. Was told that this dirty oil could be typical of this 1. 5 turbo engine. Dealer admit this time from the oil sample that there is gasoline smell mixed in with engine oil. Paid for another oil and filter change myself. Dealer did not offer to do anything except telling me to contact honda engineering. Will continue to monitor the oil status, and possibly ask for help from honda usa. Honda is not doing the right thing for the customer since it has known this since 2017 model year. Seriously, considering other brand of vehicle in the future. If the new oil and filter can get completely dirty in less than 200 miles, I would be required to change oil every week! |
| Category | Service Brakes |
| Date | May 14, 2019 |
| State | MD |
| Description | Collision mitigation system automatically braked when there was nothing in front of the vehicle. Vehicle was being driven at approximately 25 mph on a city street when suddenly the brakes came on and the vehicle came to a sudden stop. |
| Category | Air Bags |
| Date | May 08, 2019 |
| State | AZ |
| Description | Passenger seat airbag is disengaged even when passenger is well over the 65 lb weight limit to activate it. This is happening off and on so difficult to take to dealer to fix. Happens whether vehicle is being driven or not. |
| Category | Electrical System |
| Date | May 08, 2019 |
| State | AZ |
| Description | I went into my garage for something and noticed a humming noise coming from the crv which had been parked in there for several hours. I walked around the car but couldn't locate the exact location the noise was coming from. When I opened the drivers door the noise stopped. This has happened only one time that I know of but if its an electrical short it could cause a fire. |
| Category | Electrical System:12v/24v/48v Battery |
| Date | May 01, 2019 |
| State | IA |
| Description | 2019 honda cr-v. Consumer writes in regards to issues with battery life. *ld the consumer stated the battery dies within 2 days of shutting the vehicle down, if not driven again. The emissions system drains the battery. There is no repair available for the failure. *js |
| Category | Seat Belts |
| Date | May 01, 2019 |
| State | NJ |
| Description | My 2019 honda cr v ex l has a serious seat belt safety issue: there are three seat belt assemblies in the second row. In order to buckle the left rear seatbelt (behind the driver) the belt has to cross over the buckle for the center seat belt. This renders one of the 3 seat belts virtually useless. If they are engaged they are unsafe and they are very difficult to get them buckled. I got this vehicle because I thought it had a good safety record and I need to use it every day with my three little grandsons. I do not want to have one of them seated in the front passenger seat as honda says that would be unsafe for one of my 8 year old twin grandsons or my 9 year old grandson because of air bag issues in case of an accident. I have contacted the dealership and honda customer care with no results.. I was told that honda is aware of the safety problem but has no plans to correct it. There was a california class action lawsuit about this problem. I find it very disturbing that honda is ignoring this. This is my 7th new honda and my last. |
| Category | Engine |
| Date | Apr 19, 2019 |
| State | IL |
| Description | Tl* the contact owns a 2019 honda cr-v. While driving 35 mph, the vehicle stalled and the check engine indicator illuminated. The vehicle was towed to honda of joliet (3225 plainfield rd, joliet, il 60431, (815) 439-2222) where the spark plugs and oil were changed. After the repair, the vehicle was started and backfired. Black smoke appeared from the exhaust pipe. The vehicle was taken back to the same dealer, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The vin was unknown. The failure mileage was 100,000. |
| Category | Service Brakes, Unknown Or Other |
| Date | Apr 19, 2019 |
| State | NH |
| Description | I was stopped in cambridge in front of the mos pending a red light change and despite having the brake fully compressed the car moved forward slowly approx 3-6 feet into the car in front of it. There were no lights or warning. I had no control over the car. The car had less then 100 miles on it and there was no prior indication that anything was wrong. |
| Category | Electrical System |
| Date | Apr 16, 2019 |
| State | NY |
| Description | Car 2 months old, have only put 1300 miles on it, let it sit for 5 days, and battery totally dead! Nothing was left on, had to jump car and alarm came on along with all sorts of warnings, called dealer who talked me through resetting radio, ect, and informed there is a recall, made appointment, I can't find any active recall. Also radar brake warning systems fail repeatedly in rain and snow. |
| Category | Fuel/propulsion System |
| Date | Apr 11, 2019 |
| State | CA |
| Description | While refueling (at different gas stations and different pumps) the fuel nozzle becomes stuck in the cap less filler. Located in california, where the pumps have the vapor re-cycler. Don't know if that is causing the issue or not. This is while vehicle is stopped, engine off. Waited for 5 to 6 seconds as is called out in the manual. Didn't help the issue. |
| Category | Steering |
| Date | Apr 11, 2019 |
| State | CA |
| Description | With the 2019 model of cr-v, I am unable to only turn of the lane keep assist. There is no mention in the owner's manual about how to exclusively turn the lane keep assist off, or at the very least configure it so that it does not apply force on the steering wheel. All other advanced features can either not be turned on, or deselected in the menu. This is a problem because the lane keep assist is incorrectly applying steering wheel forces. There is a lot of road construction by me and the system will try and pull the car into the vehicle traveling in the next lane. A huge problem if it is a semi truck. There must be a way to defeat this feature and not effect other safety features that do function correctly. |
| Category | Electrical System |
| Date | Mar 29, 2019 |
| State | NH |
| Description | If the car sits for 24 + hours the battery dies, I have had this happen 6 times now. Called dealer 3+ times, brought it in they first said it was the battery (which we all knew it was not) but they put in a new one they said. Anyhow as you already know this is an electrical issue that needs to be fixed a. S. A. P.. Dealer now tells me honda is working on a fix but in the mean time I have had to have the car jumped and paid for this as well it's a major nuisance I want fixed very soon or want my money back and I will buy another car. This has been goin on since I bought this car dec. 28th 2018 |
| Category | Exterior Lighting |
| Date | Mar 29, 2019 |
| State | FL |
| Description | Purchased 4 weeks ago & while driving in the rain moisture intrudes into driver side headlight causing severe fogging which reduces visibility at night. The headlight doesn't carry sufficient illumination thru the fogging to safely see forward coming traffic or road obstructions. Dealer said it was "normal" & did nothing. |
| Category | Electrical System |
| Date | Mar 28, 2019 |
| State | MA |
| Description | Vehicle battery was dead after the suv sat unused for 2 days within 3 weeks and 300 miles of ownership. This has occurred over 6 times in 3000 miles. Battery has been replaced by the battery twice and is now on its third battery. Dealer notes this problem exists on all 2019 crv's delivered to-date and that they do not yet have a solution. |
| Category | Electrical System |
| Date | Mar 19, 2019 |
| State | NY |
| Description | If the car sits for 2-3 days without running the battery drains and dies completely. We have been told that it is related to an evac test that is performed 5 hours after the car is shut off. Apparently honda is aware and is working on a software upgrade. |
| Category | Power Train |
| Date | Mar 18, 2019 |
| State | FL |
| Description | Vehicle was backed into garage to towel dry after washing. Vehicle was placed in park, turned engine off and I exited the vehicle. After collecting drying towels I proceeded to lock vehicle (confirmed by beep) and started to enter my home when I noticed vehicle beginning to roll out of my garage. I could not catch it before it rolled down my drive and across my street into a tree damaging front end of vehicle. When I reached vehicle and unlocked it to enter it was still in park. I then started vehicle and backed it up (dragging front bumper) into my garage. |
| Category | Electrical System |
| Date | Mar 16, 2019 |
| State | MI |
| Description | Left car parked for 5 days. Nothing left on but battery was drained. Needed to call a tow truck for a jump start. When vehicle came back on, alarm sounded and all safety systems were off-line. Slowly they came back online again. Only 1,600 miles on it. Also, lock and unlock not consistently working on vehicle. Also noted radar for front and back collision does not work in snow and rain (see picture). |
| Category | Electrical System |
| Date | Mar 16, 2019 |
| State | WY |
| Description | Continual battery failures, batteries go dead if not driven every day. On my second battery and died as two days not being driven. Some sort of parasitic drain? |
| Category | Electrical System |
| Date | Mar 14, 2019 |
| State | PA |
| Description | Tl* the contact owns a 2019 honda cr-v. The contact stated that the vehicle failed to start without warning. The vehicle was towed to thomas team honda (814-262-2140, located at 1920 bedford st, johnstown, pa 15904) where the technician stated that the vehicle needed to be driven everyday to keep the battery charged. The technician also stated that the contact may need to get a battery tender. The manufacturer was made aware of the failure and informed the contact that a case worker would be assigned. The contact did not hear from a case worker. The vehicle was not repaired. The failure mileage was approximately 400. |
| Category | Electrical System |
| Date | Mar 11, 2019 |
| State | NY |
| Description | Tl* the contact owns a 2019 honda cr-v. After turning the vehicle off, the battery drained and the vehicle could not be restarted. The vehicle was towed to middletown honda (520 rt. 211e, middletown, ny) where the battery was replaced, but the failure continued. The contact was informed that the failure was caused by an epa module inside the vehicle, but no repair was available. The manufacturer was not notified of the failure. The vin was not available. The failure mileage was 100. |
| Category | Engine |
| Date | Mar 09, 2019 |
| State | MI |
| Description | Gas is in the engine oil. As a result of this, there is a gas smell in the cabin as well. |
| Category | Electrical System |
| Date | Mar 05, 2019 |
| State | NH |
| Description | The battery is repeatedly dead after a day or so if not driven. The dealer says a draw of 0. 500 amp was found from the evaporation detection module and there needs to be a software update to fix it. They cannot give me any timeline for this update other than to say "they are working on it". In the meantime, anytime I do not drive the car for a day or two, I need to get a "jump" to get it started. |
| Category | Unknown Or Other |
| Date | Mar 05, 2019 |
| State | NY |
| Description | Purchased 12/28/18. After driving home from dealer(60 miles) car was not used for 2 days. Tried to start car and battery was dead- totally drained. Called roadside service who started by quick charging battery. Brought to dealer who installed trickle charge on battery and told me to plug in car each night to avoid battery drain. They had also changed to a new battery. After first battery failure 5 additional times it failed. Dealership thinks a honda america will issue a corrective service bulletin during march 2019. Also, dealership is aware of 4 additional 2019 crvs with the same problem. |
| Category | Electrical System |
| Date | Feb 25, 2019 |
| State | MD |
| Description | Purchased 2019 honda cr-v on february 9, 2019. Drove only twice in the first 2 weeks. Attempted to drive for the 3rd time (101 miles on odometer) on the 2 week anniversary of buying, february 23, 2019 and the car was completely dead! Honda sent tow truck, driver charged battery. Took into honda today for inspection, they checked the battery and only the battery and said it was fine, nothing more they could do. I would have liked them to check and see what drained the battery. The car sat from tuesday to saturday, I would expect it to start without an issue. Spoke to sales associate who said that new cars tend to drain the battery if the windshield wipers are left in the on position. I don't know why that would even be a possibility but if that is a fact it should be corrected. |
| Category | Unknown Or Other |
| Date | Feb 20, 2019 |
| State | MA |
| Description | Battery keeps dying after 2 days of not using my car. I brought my car to a honda dealer and they checked it and said there was nothing wrong with it. So far this has happened 4 times. I have to jump start the each time |
| Category | Electrical System, Electronic Stability Control, Service Brakes |
| Date | Feb 19, 2019 |
| State | MA |
| Description | On saturday, february 16, 2019 while driving on a clear afternoon, we went onto the entry ramp for the highway to rt 95 s. The ramp was not straight and had curves. When an attempt was made to apply the brakes to slow for the first curve, they did not respond as they should, they pulsed and locked. At the same time, the digital dash began displaying multiple warnings of systems not functioning including brake, emergency brake, transmission, power steering, tire pressure, lane assist, cruise control, hill assist,, etc. With difficulty we were able to pull onto the grass shoulder of the highway, there was not a breakdown lane in view. We tried shutting the car off and restarting, and the warnings persisted. I contacted honda assistance and they sent a tow truck. The tow driver stated he had difficulty loading the car because of the brakes being locked. At the honda dealership, they also could not release the brakes to off load the car. |
| Category | Electrical System, Electronic Stability Control, Vehicle Speed Control |
| Date | Feb 04, 2019 |
| State | OH |
| Description | Tl* the contact owns a 2019 honda cr-v. While driving 70 mph, the vehicle shook, vibrated, and began to decelerate. Also, the electric parking brake, transmission, brake system, brake hold, adaptive cruise control, collision mitigation system, road departure mitigation system, blind spot information system, and auto high beam system warning indicators illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The approximate failure mileage was 800. |
| Category | Visibility/wiper |
| Date | Feb 03, 2019 |
| State | ME |
| Description | Vehicle will not warm up to defrost windshield on cooler/cold mornings when running at idle., cold air blowing into cabin even after driving at highway speeds for 30 mins. After driving for 30 mins + engine will sometimes will be at normal operating temp. When coming to a light after this driving time engine temp gauge will drop to low.-temps inside car go to cold. This has been an ongoing situation since purchase new in jan 2019, we live in maine. Going to the dealer for this problem. Online investigations bring up this issue since 2017 with the cr-v with the 1. 5l engines-will no defrost the winsheilds. |
| Category | Unknown Or Other |
| Date | Jan 30, 2019 |
| State | GA |
| Description | I noticed gasoline smell inside the car during driving, the car had 150 miles took it to the dealer of honda on january 16th the service manager examined the car told me there was gas in the oil, and to return back if the oil increases,and affected the drivability and engine light turns on. He refused to give me paper work of the visit or copy or the report paper he had in his hand, I went again asking about that visit paperwork he said he ran some test on the car and there is no paperwork I reported the case with honda. This is a safety issue the oil diluted with gas and the level goes high then the car can install on road |
| Category | Electrical System |
| Date | Jan 27, 2019 |
| State | MI |
| Description | My 2019 honda cr-v's battery dies after sitting in my garage for two days. It has only 320 miles on it. |
| Category | Engine |
| Date | Jan 18, 2019 |
| State | GA |
| Description | After buying this new car I noticed twice gas smell while driving I checked the engine oil it smells gas I took it to the dealer he said the oil has gas in it and advised me to watch the level and the smell, bring it back if engine light turn on or smell strong smell of gas again. The is unsafe to drive since gas leaks to the oil that can cause car to install when oil level gets too high. Also gas smell makes driver and passengers dizzy and increases chance of accident honda is very lazy to act since this is 3rd generation of crv ex with turbo engine. Honda said that this can happen in very cold weather and with frequent short driving I'm living in georgia , no extreme cold and I drive mostly about 15 miles trips this car is defected as many crv cars with turbo engine |
| Category | Engine |
| Date | Jan 10, 2019 |
| State | OH |
| Description | Motor oil smells like gasoline after only 139 miles. Honda changed oil and gasoline smell in oil returned after only 50 miles. Car driven under normal circumstances. |
| Category | Engine |
| Date | Jan 07, 2019 |
| State | MI |
| Description | Extensive white smoke out of exhaust pipe when stopped at city traffic light. Burnt oil smell. Could not accelerate above 23 miles per hour in traffic. Every system failure message displayed. Purchase crv new from honda dealer in march, 2018. Has 2,634 miles on it. Had been start/stop driving for about 2 hours in local city traffic running errands. |
| Category | Engine, Fuel/propulsion System |
| Date | Dec 26, 2018 |
| State | CA |
| Description | Excess oil fuel in engine brought to dealer they said no problem only in cold states I live in california. Had to pay to change oil even thou manual says do not over fill the same dealer had changed oil before and did not overfill. |
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I bought a used 2019 CRV AWD with less than 16000 on it. I have noticed than when I drive over uneven spots in the pavement, the front end feels a bit loose in the steering wheel. So far it doesn’t last for more than a moment but I find it concerning. Is this a problem found in other CRVs? Should I be concerned?
I bought this Honda CRV in Oct 19. It’s now in the shop again for a third transmission. The dealership nor Honda will stand behind this lemon. I can’t go see my daughter for fear I will be stuck on the road somewhere. I drive a 30 minute drive to work, can’t trust I will get there. Shame on both the dealership and Honda for not fixing this problem!!!!
BATTERY DIES- OVER & OVER
I was retiring and wanted to buy a new and dependable car to last me for awhile. I purchased a 2019 Honda CR-V in November 2019. A few days ago infotainment screen started blinking on and off and beeping constantly while I was driving. I tried touching it to see if it would stop but it did not. It continued until I got to my destination. When I returned back to the car and started it; it appeared to be fine. While driving home it happened again and continued until I got home and turned the car off. Today, a few days later it went completely black. I tried touching it and nothing happened. It stayed black. I hit the button to raise the AC fan and it came on, then went black. I did this a couple of times yet it continued to go black. I called the dealer and he said my warranty was for 3 years or 36,000. 36,000 miles is nothing. My mileage is 36939. I was told it is out of warranty. WHAT? I have to bring it in to have them look at it. Called for an appointment but got voicemail. Left a message but no one has called me yet. Now they are closed. A couple of freaky things happened on the dash sporadically but has not happened again. Not sure what is going to happen at this point but I immediately came home and searched the internet for problem. Found this site. Rated it a 3 star at this point as I don’t know what is going to happen but before these things happened I would have said a 5 star as I do like the vehicle
Honda CR-V 2019 is not starting due to break system problems and low tire pressure! I’ve had this car a week!
I bought a 2019Honda CR-V last October 2019. It hasn’t been fully 6 months since I bought this brand new car. Last night (1.2.2020) while driving with the speed of 35-40 mph, my car suddenly made a weird sound coming from the engine. I tried to hitting the break but the pedal was really hard and my car didn’t stop, I kept pumping it so it will stop , eventually it stop . Luckily there were no cars ahead of me. If that was on the highway and I was driving like 60-70mph, I could not imagine what would have happened. I called the emergency hotline and they towed my car. I have to wait until Monday. Please give me some advice. I don’t trust this car anymore. What case can I build against Honda to protect my rights? Thank you.
We are experiencing a smell of gas in the cabin. The has been an ongoing issue since we purchased it brand new. At first we thought we stepped in gas and the smell was from our shoes. I am concerned for my children’s and my own health from the fumes. After more headaches and research, we are realizing that this is a common problem with the CR-V’s. Another related problem we are having is that the engine occasionally stalls upon starting. We park the car in a garage. While at work, the car is parked outside. I went out to the car and tried to start it and the engine was hesitant to start and sounded like I was trying to start a car with a dead battery. It lagged and after three attempts the car started. This has happened to me a total of three times during the winter. Each incident was a separate occasion. Each time was after the car was parked outside for a few hours.
Hello, i have a Honda Crv 2019 Touring AWD. I bought this car on March 2019. The 1st month the screen had issue the brightness was going up and down and the screen was shutting off. Another issue is that sometimes when am in the freeway and i want to accelerate the car. It always keeps the same speed, eve. If I press the pedal har . There was a recall on May for the Steering wheel, I made a appointment took it. To the dealer, they said they don’t have the part. And that there was no update to fix the screen. Then I took it again with an appointment, they only made an update at the screen, but they didn’t had the part of the Steering wheel again. On Monday the 16 I took a video of my screen malfunction. Show them at the dealer they only said wow, and gave me another’s appointment for the car for the 28th. Am scare of driving the car the beeping of the screen is very annoying and scare that the airbag won’t deploy. . I could send you what the recall says. It say it may cause an accident. To be honest I don’t want this car no more. To many people has already had this problem with same Crv model and trim. Please help.