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Sports car enthusiasts couldn’t wait to get their hands on the 2019 Dodge Challenger. The automaker claimed it would help owners “take the streets by storm.” Still, many people are struggling just to get from Point A to Point B. The faulty electrical system, defective powertrain, dangerous steering system, malfunctioning service brakes and poorly constructed wheels are causing lots of trouble.
Click on other model year to view more problems: 2018 2020 2021
Contents
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NHTSA Complaints for the 2019 Dodge Challenger
| Complaint Category | Number of Complaints |
|---|---|
| Electrical System | |
| Wheels | |
| Steering | |
| Unknown Or Other | |
| Power Train | |
| Engine | |
| Vehicle Speed Control | |
| Tires | |
| Service Brakes | |
| Suspension |
Problems with the Electrical System
Considering the electrical system runs everything in modern vehicles, having a small glitch can cause massive headaches.
That’s what is revealed in this Edmunds review. “Brand new 2019 Challenger R/T Hemi with 8 speed auto with only 150 miles and driver window stuck and no power!! Search youtube and found a solution to recalibrate the window stuck position. Had to restart car a few times to get driver door to work again. It’s under warranty but a new car shouldn’t have these issues with 150 miles on it. Got a hunch there will be other issues with this car. No more Dodge products for me!! Going to stick with Lexus, Toyota and Honda.”
It turns out that there is a larger electrical problem with the Challenger. NHTSA Campaign Number 19V203000 states that some vehicles don’t have illumination to let drivers know when there is a warning. This instrument cluster failure could prevent the driver from getting the pertinent messages needed to make life-saving decisions. So, if owners want to “take the streets by storm,” they have to do so without the right information available. It’s like driving blind.
Here are some actual complaints logged with the NHTSA about the 2019 Dodge Challenger Electrical Problems:
THE CONTACT OWNS A 2019 DODGE CHALLENGER. THE CONTACT STATED THAT WHEN REVERSING HIS VEHICLE TO PARK, IT JOLTED BACKWARDS. THE SERVICE SHIFTER, SERVICE TRANSMISSION, SERVICE ENGINE, AND THE PARK CAR AND TURN OFF THE ENGINE WARNING LIGHTS ILLUMINATED. THE GEARS WERE STUCK IN THE PARK POSITION AND THE ENGINE WAS STILL RUNNING. THE DEALER REFUSED TO HELP TOW THE VEHICLE. TWO DAYS LATER THE DEALER CALLED BACK AND ASKED THE CONTACT TO PICK UP THE VEHICLE AND SAID THERE WAS NOTHING WRONG. THE CONTACT PICKED UP THE VEHICLE AND THE SAME ISSUE OCCURRED WITH ALL OF THE LIGHTS FLASHING. THE CONTACT STATED THE STEERING WHEEL WAS HARD TO CONTROL. THE CONTACT SLOWLY DROVE THE VEHICLE BACK TO THE DEALER. THREE DAYS LATER THEY FOUND OUT THERE WAS A TRACKING DEVICE. THE TRACKING DEVICE DESTROYED THE WIRING IN THE VEHICLE. THE DEALER STATED THAT THEY WERE GOING TO REMOVE THE TRACKER AND REPAIR THE WIRING. THE CONTACT HAD INFORMED THE MANUFACTURER AND HE WAS GIVEN A CASE NUMBER. THE DEALER REPAIRED THE VEHICLE AND THE SAME ISSUE OCCURRED AGAIN WHILE THE CONTACT WAS DRIVING AND HE ALMOST GOT INTO AN ACCIDENT. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE DEALER TEST DROVE THE VEHICLE FOR AN EXTENDED MILEAGE FOR OVER 100 MILES. THE ISSUE OCCURRED AGAIN DURING THE TEST DRIVE. THE DEALER STATED THAT THE ENTIRE WIRING SYSTEM HAD TO BE FIXED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,750.
Problems with the Transmission
Considering the Challenger is designed to be a high-powered sports car, it better have a potent powertrain under the hood.
This Cars.com review states otherwise. “I am not pleased with my 2019, it has had transmission issues sine I bought it brand new. Finally 7 months later they discover I need a new transmission! This is a new car…not used.. quality should be checked differently on new releases if this is the type of issue a new car will bring. I have a new car with a used transmission… How long will that last?”
Even Dodge recognizes that there are major transmission problems. Service Bulletin #18-100-19 states that some owners are experiencing a pre-detonation noise in the engine while attempting to accelerate. This is due to a defective PCM that requires a software update. In the meantime, drivers can attempt to take over the streets, but the noises their car makes are sure to draw some unwanted attention along the way.
Here are some actual complaints logged with the NHTSA about the 2019 Dodge Challenger Transmission Problems:
WHILE DRIVING ON A CITY STREET RECEIVED A TRANSMISSION MALFUNCTION WARNING. VEHICLE HAD BEEN DRIVEN LESS THAN 300 MILES. VEHICLE STOPPED IN MIDDLE OF TRAFFIC AND TRANSMISSION WOULD NOT ENGAGE. LUCKILY I WAS NOT REAR ENDED. ENGAGED EMERGENCY FLASHER. AFTER SEVERAL EFFORTS TO START/STOP THE VEHICLE TRANSMISSION DID FINALLY ENGAGE. THIS TOOK ABOUT 15 MINUTES. MANAGED TO GET VEHICLE HOME AND TOOK IT TO DEALERSHIP NEXT DAY. IT IS MY UNDERSTANDING THAT A TRANSMISSION CONTROL MODULE WAS REPLACED. STILL LEARY ABOUT DRIVING THIS VEHICLE.
Problems with the Steering
When a car is barreling down the highway, it’s vital that the operator can steer it correctly. Otherwise, a crash is imminent.
That’s the scary situation this NHTSA user experienced. “I was driving in the highway and as I turned to merge my steering wheel locked and I could not move the wheel. Once I stopped the car, I turned it off and on and it said ‘Steering Wheel Motion Off.'”
This Challenger had no trouble expressing the error message, but it was a little late. It would have been far better to get warning that the steering was going to fail. Dodge hasn’t issued any steering-related company communication, so there’s no indication of what could have caused this situation. What is clear is that the Challenger is only prepared to “take the streets by storm” if no steering is required.
Here are some actual complaints logged with the NHTSA about the 2019 Dodge Challenger Steering Problems:
WHEN THE VEHICLE IS IN MOTION THE STEERING WHEEL WILL LOCK. IT HAPPENS WHEN DRIVING ON THE HIGHWAY OR ON A CITY STREET. THIS HAS HAPPENED WHEN CHANGING LANES AND WHILE MAKE A TURN. ON 1-11-2020 I WAS AT THE DEALERSHIP TO TEST DRIVE THIS CAR, BUT WHEN I STARTED THE CAR THE DASHBOARD LIT UP WITH MULTIPLE CODES. THE SALESMAN HAD ME TEST DRIVE ANOTHER VEHICLE WITH THE SAME SPECS SO THAT A TECH COULD LOOK AT THE CODES. THE TECHNICIAN LOOKED THE VEHICLE OVER AND CLAIMED EVERYTHING WAS FINE. PURCHASED THE ORIGINAL CAR THAT HAD THE CODES ON THE DASHBOARD. WHILE DRIVING HOME ON 1-11-2020, THE STEERING WHEEL LOCKED WHEN ATTEMPTING TO CHANGE LANES ON THE HIGHWAY. ON WEDNESDAY, 1-15-2020 WHILE IN MOTION ON A CITY ROAD THE STEERING WHEEL LOCKED WHEN MAKING A RIGHT HAND TURN. THE CAR WAS NOT DRIVEN AGAIN UNTIL TUESDAY, 1-21-2020 WHEN IT WAS DRIVEN TO THE DEALERSHIP. WHILE THE CAR WAS IN MOTION AND MAKING A RIGHT HAND TURN THE STEERING WHEEL LOCKED. THE DEALERSHIP HAD THE VEHICLE FROM 1-21-2020 UNTIL 1-25-2020. I WAS TOLD THAT THE STEERING WHEEL LOCKING WAS DUE TO A BAD BATTERY AND THE DEALERSHIP CHANGED IT. WHEN DRIVING HOME FROM THE DEALERSHIP ON 1-25-2020, THE STEERING WHEEL LOCKED UP ON TWO DIFFERENT OCCASIONS WHILE MAKING A LEFT HAND TURN AND A RIGHT HAND TURN. THE CAR WAS PARKED AND NOT DRIVEN AGAIN UNTIL 1-27-2020 WHEN IT WAS TAKEN BACK TO THE DEALERSHIP. THE CAR IS STILL THERE AS OF 1-29-2020 WITH NO UPDATE ON THE ISSUE.
Problems with the Brakes
With all the defects discussed so far, it would be helpful to know that the 2019 Dodge Challenger came equipped with reliable brakes, but that’s not the case either.
Here’s another NHTSA complaint to read. “Stock, factory built, rear brake pad surface area is substantially different than the rear rotor diameter. Sweep of brake pad is substantially narrower than the rotor. This is causing an improper wear pattern on rotor. Reduces stopping force and will create a ridge in the rotor. This ridge will make future replacement brake pads incompatible, and could affect brake system performance negatively.”
Again, Dodge hasn’t issued any communications about the braking system, except for a wheel-related issue that will be talked about in a second. To be safe, owners who want to travel at the speed of lighting should remember that stopping power might be hindered. It may be better to take the streets by way of a small windstorm instead
Problems with the Wheels
Moving onto the wheels, which cover the brakes, there are more concerns evident.
Here is one more NHTSA comment to illustrate the problems. “When turning the steering wheel in either direction to its full extent, the tires begin to scrape against the body of the vehicle while making a turn.”
It turns out that this isn’t the biggest issue. NHTSA Campaign Number 19V758000 states that some vehicles were built with an incompatible brake package and front wheel. This allows the front wheel to contact the car’s steering knuckle, which results in front tire damage. While taking the streets by storm, owners could experience a sudden loss of tire air pressure, which could result in an accident, especially if the steering locks up at the same time. Does any part of this highly acclaimed sports car work the way it should? Challenger owners are ready to make the switch to another brand after driving this lemon.
Here are some actual complaints logged with the NHTSA about the 2019 Dodge Challenger Wheel Problems:
I KEEP HEARING AND FEELING THE WHEELS RUBBING/WOBBLING. THE DEALER HAS REPLACED 2 TIRES AND 1 RIM SO FAR. MY CAR IS BACK IN THE SHOP TODAY AND THEY INSIST THAT THEY DON’T HEAR/FEEL ANYTHING. THAT IS NOT THE CASE SO THEY ARE TESTING IT AGAIN TODAY. I HAD THIS CAR BUILT JULY 2019, CHALLENGER GT AWD. I DON’T SEE ANY RECALL FOR THIS. THIS PROBLEM IS MAKING ME VERY UNCOMFORTABLE SINCE I COMMUTE DAILY VIA HIGHWAY. I THINK THIS NEEDS TO BE RESEARCHED FURTHER. MY ISSUE IS STILL PERSISTING.
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Complaint Data
| Category | Electrical System, Engine, Vehicle Speed Control |
| Date | Mar 22, 2023 |
| State | HI |
| Description | Was getting on freeway and hit the gas to accelerate and get ahead of the traffic. The challenger would not accelerate fast (has a hemi) and car almost flew into me. Started testing the vehicle and it just wouldn't accelerate fast, it was stall slowly and pickup speed over 30 seconds or so. I brought it in to one shop and they said its probably a software update and to take it to dodge and it should be free. Dodge told me it's probably not software, kept my car for 5 days and told me it was a software update and that they updated it for free but still charged me 5 for the "diagnosis" when I told them exactly what the issue was. And now that I got it back, it gets stuck in reverse, you have to turn the vehcile off and wait and start it again then it works. At a red light turn yesterday, it wouldn't drive forward and the "d" for drive started flashing. |
| Category | Steering, Suspension, Wheels |
| Date | Apr 27, 2022 |
| State | MO |
| Description | The lower control arm and lower ball joint broke causing me to hit another vehicle ,plus had to be towed due to damage , highway patrol called and took a report, was inspected my insurance adjuster after the accident this part would have broke while driving and caused more damage or injuries to me or my wife, the rack and pinion still needs to be replaced and is on back order until further notice no date given when it will be in by the dealership |
| Category | Tires, Wheels |
| Date | Jan 26, 2022 |
| State | LA |
| Description | The contact owns a 2019 dodge challenger equipped with goodyear tires. The contact stated that while driving at unknown speeds, the air pressure warning light would illuminate. The contact mentioned that there was an abnormal rubbing sound coming from the tires while turning. The vehicle was taken to an independent mechanic where it was diagnosed that the inside of the front driver's side tire was worn. The tire was the original tire. The tire was replaced however, a few months later the failure recurred. The vehicle was taken back to the mechanic where it was diagnosed that the front passenger's side tire needed to be replaced from also being worn. The tire was replaced but a few weeks later the failure recurred. The failure recurred multiple times and only the front tires were replaced after each failure. The manufacturer was notified of the failure. The approximate failure mileage was 46,000. |
| Category | Electrical System |
| Date | Dec 24, 2021 |
| State | FL |
| Description | Key fob to start vehicle ran out of battery, I then replaced the battery from a nearby cvs store and the key fob is still not working and my car will not start due to my key fob not being detected. |
| Category | Steering |
| Date | Nov 20, 2021 |
| State | FL |
| Description | I bought this certified pre-owned vehicle from a local fca/dodge dealer on 10/09/2021. The vehicle began exhibiting erratic and dangerous steering behavior, so I brought it to the dealer on 10/26/2021. The dealer was able to reproduce the erratic behavior. They replaced the electronic power steering gear, the rack and pinion gear, inspected the entire vehicle and did not find anything else wrong, see attached service order. However, the steering continues to be erratic and the vehicle cannot be safely controlled. I notified the dealer of the continuing issues, but they said the could not do anything else to remedy the problem. |
| Category | Service Brakes, Tires, Wheels |
| Date | Jul 28, 2021 |
| State | UT |
| Description | The contact owns a 2019 dodge challenger. The contact stated that while driving at an undisclosed speed, there was an abnormal sound when the steering wheel was turned. The instrument panel would also get very hot. Additionally, the contact inspected the vehicle and noticed that the driver's and passenger's side tires were worn due to steering knuckle, causing tire damage. The dealer was made aware of the failure but informed the contact that the vin was not under recalls. The dealer diagnosed that the instrument panel overheated and burnt the connecting wires. The instrument panel was replaced. The manufacturer was made aware of the failure. The contact was relating the failure to nhtsa campaign number: 19v758000 (service brakes, tires, wheels). The failure mileage was 40,000. |
| Category | Unknown Or Other |
| Date | Jul 25, 2021 |
| State | AL |
| Description | Does my car meet fmvss safety standards? [xxx] [xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Unknown Or Other |
| Date | May 26, 2021 |
| State | GA |
| Description | Back up camera goes out (turns gray/ fizzes out) occasionally and stays on when car is in drive |
| Category | Electrical System |
| Date | May 15, 2021 |
| State | IN |
| Description | Had vehicle in reverse, put vehicle back in drive or park and rear view assist camera is still showing on the screen for at least 10-12 seconds after gear is no longer in reverse. Just got car in january of 2021, canÂ’t understand why this happens. Has happened multiple times now. |
| Category | Back Over Prevention |
| Date | May 05, 2021 |
| State | NJ |
| Description | Tl* the contact owns a 2019 dodge challenger. The contact stated that after shifting from reverse to drive, the back over prevention image remained on screen for up to 10 seconds. There was no warning light illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with nhtsa campaign number: 20v191000 (back over prevention) however, the vin was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 8,000. |
| Category | Electrical System, Unknown Or Other |
| Date | May 03, 2021 |
| State | TX |
| Description | Rear camera is dark and cloudy hard to see impossable at night |
| Category | Service Brakes |
| Date | Apr 21, 2021 |
| State | WA |
| Description | Brake lines in engine bay on passenger side are routed too close to the exhaust manifold causing the insulation to melt. The melted insulation was found by my independent mechanic during a routine inspection of the vehicle. The mechanic noted that this could be a serious safety issue due to boiling brake fluid and recommend getting this fixed at dodge under warranty as soon as possible. |
| Category | Power Train:manual Transmission |
| Date | Feb 04, 2021 |
| State | CA |
| Description | I have a 2019 challenger r/t with the 6 speed manual transmission. It has a problem where it will pop out of first gear intermittently and I have taken it to the dealer 7 times in the 7 months I have owned the car and they have failed to fix it. I have provided 2 videos one a month after I bought the car and one that happened last week to prove it is a continuous problem. I have been almost rear ended many times because the car will pop out of gear from a stop. It is dangerous and dodge has failed to even attempt to fix my vehicle. I have replicated it with a dealer employee in the car and have been told by dealership employees when this problem happens I just need to ? Pull it out of gear and put it back in to gear?. It is dangerous and I am afraid to drive the car. It has happened to my mother and myself while driving and I don? T want her to be injured or myself to be injured because my car is stopped at a green light. It is an intermittent problem and it happens at least three times a month but up to four times a week. |
| Category | Electrical System |
| Date | Jan 06, 2021 |
| State | FL |
| Description | Driver and passengers windows go up and down when car sits overnight which drains the car's battery. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Power Train, Vehicle Speed Control |
| Date | Jan 03, 2021 |
| State | NC |
| Description | P1dab-00,u1412,p0716. Vehicle has shown codes above for 5 plus months. Codes cause vehicle to shift between gear randomly. I have taken vehicle to dealership but probably was not resolved; the dealership stated the problem was the speed sensor, so the switched them out only to find out later it was not the problem. Vehicle is unsafe; on one occasion the vehicle shift from the 8th gear to the 3rd while on the freeway almost causing an accident. Please resolve issue before someone is gravely injured. |
| Category | Electrical System, Wheels |
| Date | Dec 23, 2020 |
| State | CA |
| Description | Wheels: my front left wheel tends to feel like it hits something when I turn making a thump sound . Camera: stays in reverse while shifted / also gear |
| Category | Engine, Unknown Or Other |
| Date | Dec 22, 2020 |
| State | CA |
| Description | This is my 2nd dodge challenge I've owned. My first one was a 2017 r/t. The reason I mention this is because its the same issue I had with the other one. I keep up with all the maintance and take care of my cars. The problem from what I've been told is the exhaust manifold and there's also a knocking sound coming from the engine. Its exactly like the first one I had and traded in. I couldn't get it fixed because its not covered in the factory warranty or in the extended warranties I bought. So I don't know what to do and dodge wants me to pay hundreds just to look at it which I shouldn't have to do with a car that has less than 30,000 miles on it and its something that I feel and believe is their fault. I know I'm not the only one because every mechanic, oil changers I've gone too I ask them about it and they tell me so many of their customers complain about the same thing. I hope you can help. Thanks |
| Category | Air Bags |
| Date | Jul 15, 2020 |
| State | AL |
| Description | Tl* the contact owns a 2019 dodge challenger. The contact stated while driving 55 mph, when she t-boned into another vehicle causing her to lose control and also hit a guard rail. The air bags did not deploy. The contact stated no warning light was illuminated prior to the accident. The contact stated she sustained a broken left hand and 3 persons were injured on the other vehicle (unaware of what injuries). The contact stated herself and the 3 passengers all sought medical attention. A police report was filed. The vehicle was towed to impound lot. A dealer was not contacted. The vehicle had not been diagnosed or repaired as of yet. The manufacturer had been informed of failure. The failure mileage was 4,018. *ln*dt*jb*dt*jb*jb |
| Category | Steering, Tires, Unknown Or Other, Wheels |
| Date | Jun 20, 2020 |
| State | CA |
| Description | My tire suffered a major crack on the train to the sidewall on june 13, 2020 I called russell westbrook dodge in van nuys to purchase a tire since this was an emergency they told me I had to wait three days because of ordering delays, so I had no other choice to buy another tire at another tire shop this tire was 305 3020 the standard stock tires are 305 35 20. I was unable physically to take my old tire with me since I came from a trip and my trunk and interior had luggage. I went to russell westbrook dodge on june 19, 2020 with this concern and ask them at the very least to refill my tire with nitrogen which I paid 0 for and asked to check for my tire pressure on all my tires, both of these requests were denied I feel unsafe driving this car. I asked the service director of russell westbrook dodge in van nuys to write a service docket detailing my situation and his denial to check my tire pressure and to fill my tires with nitrogen, as well as a potential alignment he declined all of these request and banned me from servicing my car, I feel very overwhelmed for my safety and for the safety of others because of this negligence brought by russell westbrook dodge. I reached out to perelli tires llc and they declined to help me because I was an able to have the tire with me for inspection, if I had space in my truck I would've taken my tire. On another matter I contacted fca dodge regarding steering clicking noise coming from my car when turning our parking the car between zero and 3 miles per. *tr |
| Category | Electrical System, Structure:body, Vehicle Speed Control |
| Date | Jun 09, 2020 |
| State | CA |
| Description | When car is in reverse, backup camera is unavailable jeopardizing safety around. During acceleration of car when driving, the speedometer on dash shows different than the digital speedometer. I. E if I am going 40 the digital shows 60+ (varies). Passenger door lock has difficulty clicking lock/unlock and no child lock is on- will be safety concern if exiting is needed of vehicle. All issues above happen almost every time. *tr |
| Category | Power Train, Steering |
| Date | May 14, 2020 |
| State | MS |
| Description | My 2019 dodge challenger was hesitant to take off even when the accelerator was to the floor. A diagnostic test came back and it was a gear 6 shift incorrect ratio. My vehicle was in motion within busy traffic, almost causing a wreck. *tr |
| Category | Fuel/propulsion System |
| Date | Mar 30, 2020 |
| State | NC |
| Description | Tl* the contact owns a 2019 dodge challenger. The contact stated while driving 15 mph when the accelerator pedal was applied the contact's neighbor noticed that vehicle had an abnormal noise coming from the driver's side rear muffler. Vehicle's exhaust affected by the rattle. The vehicle was able to drive to the destination. The contact stated no warning light was illuminated. The contact stated riverside chrysler jeep dodge ram located at (1601 us-70, new bern, nc 28560 252-633-4411) was contacted and an appointment was scheduled to have the vehicle diagnosed butterfly acuator valve failed. Rattle can be heard but heard in regular not sport mode. The vehicle was repaired. The manufacturer was informed of failure. The failure mileage was approximately 45,500. *bf*jb |
| Category | Wheels |
| Date | Mar 13, 2020 |
| State | PA |
| Description | I keep hearing and feeling the wheels rubbing/wobbling. The dealer has replaced 2 tires and 1 rim so far. My car is back in the shop today and they insist that they don't hear/feel anything. That is not the case so they are testing it again today. I had this car built july 2019, challenger gt awd. I don't see any recall for this. This problem is making me very uncomfortable since I commute daily via highway. I think this needs to be researched further. My issue is still persisting. |
| Category | Wheels, Wheels |
| Date | Feb 08, 2020 |
| State | LA |
| Description | When turning the steering wheel in either direction to its full extent, the tires begin to scrape against the body of the vehicle while making a turn. |
| Category | Engine |
| Date | Feb 04, 2020 |
| State | CO |
| Description | Purchased the car brand new with 992 miles put on by the dealership owner (that's what I was told). Drove the car 8 hours, spent the night in hotel; left the next morning and at odometer 1626 going 75mph on the interstate the engine blew up. I was able to control the vehicle and bring it safely to the shoulder but all the engine oil had covered the roadway and metal pieces. Looked under car and saw part of a connecting rod hanging out of the oil pan. |
| Category | Service Brakes |
| Date | Feb 02, 2020 |
| State | CA |
| Description | Stock, factory built, rear brake pad surface area is substantially different than the rear rotor diameter. Sweep of brake pad is substantially narrower than the rotor. This is causing an improper wear pattern on rotor. Reduces stopping force and will create a ridge in the rotor. This ridge will make future replacement brake pads incompatible, and could affect brake system performance negatively. |
| Category | Steering |
| Date | Jan 30, 2020 |
| State | TX |
| Description | When the vehicle is in motion the steering wheel will lock. It happens when driving on the highway or on a city street. This has happened when changing lanes and while make a turn. On 1-11-2020 I was at the dealership to test drive this car, but when I started the car the dashboard lit up with multiple codes. The salesman had me test drive another vehicle with the same specs so that a tech could look at the codes. The technician looked the vehicle over and claimed everything was fine. Purchased the original car that had the codes on the dashboard. While driving home on 1-11-2020, the steering wheel locked when attempting to change lanes on the highway. On wednesday, 1-15-2020 while in motion on a city road the steering wheel locked when making a right hand turn. The car was not driven again until tuesday, 1-21-2020 when it was driven to the dealership. While the car was in motion and making a right hand turn the steering wheel locked. The dealership had the vehicle from 1-21-2020 until 1-25-2020. I was told that the steering wheel locking was due to a bad battery and the dealership changed it. When driving home from the dealership on 1-25-2020, the steering wheel locked up on two different occasions while making a left hand turn and a right hand turn. The car was parked and not driven again until 1-27-2020 when it was taken back to the dealership. The car is still there as of 1-29-2020 with no update on the issue. |
| Category | Electrical System |
| Date | Jan 13, 2020 |
| State | CA |
| Description | Tl* the contact owns a 2019 dodge challenger. The contact stated that when reversing his vehicle to park, it jolted backwards. The service shifter, service transmission, service engine, and the park car and turn off the engine warning lights illuminated. The gears were stuck in the park position and the engine was still running. The dealer bravo chrysler dodge jeep ram of alhambra located at 1100 w main st, alhambra, ca 91801 (626) 283-5212 refused to help tow the vehicle. Two days later the dealer called back and asked the contact to pick up the vehicle and said there was nothing wrong. The contact picked up the vehicle and the same issue occurred with all of the lights flashing. The contact stated the steering wheel was hard to control. The contact slowly drove the vehicle back to the dealer. Three days later they found out there was a tracking device. The tracking device destroyed the wiring in the vehicle. The dealer stated that they were going to remove the tracker and repair the wiring. The contact had informed the manufacturer and he was given a case number. The dealer repaired the vehicle and the same issue occurred again while the contact was driving and he almost got into an accident. The vehicle was taken back to the same dealer. The dealer test drove the vehicle for an extended mileage for over 100 miles. The issue occurred again during the test drive. The dealer stated that the entire wiring system had to be fixed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 5,750. The vin was invalid. |
| Category | Steering |
| Date | Oct 09, 2019 |
| State | VA |
| Description | I was driving in the highway and as I turned to merge my steering wheel locked and I could not move the wheel. Once I stopped the car I turned it off and on and it said 'steering wheel motion off' |
| Category | Power Train |
| Date | Apr 24, 2019 |
| State | OH |
| Description | If parked in gear, the vehicle will get stuck in the gear it was left in. It also has problems shifting into lower gears when cold. These issues have been reported in star center case #k38556860 and #s1021000004. |
| Category | Power Train |
| Date | Mar 22, 2019 |
| State | TX |
| Description | While driving on a city street received a transmission malfunction warning. Vehicle had been driven less than 300 miles. Vehicle stopped in middle of traffic and transmission would not engage. Luckily I was not rear ended. Engaged emergency flasher. After several efforts to start/stop the vehicle transmission did finally engage. This took about 15 minutes. Managed to get vehicle home and took it to dealership next day. It is my understanding that a transmission control module was replaced. Still leary about driving this vehicle. |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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