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A full-size sports utility vehicle (SUV), the Ford Expedition was launched for the 1997 model year. There have been four generations, the most recent launching in 2018.
It’s a popular SUV, but since day 1, it’s elicited complaints. In its first year (1997), there were 82 consumer complaints directed at the United States Department of Transportation’s National Highway Traffic Safety Administration (NHTSA). But, over time, complaints have gathered momentum, and there are currently a total of 905 complaints about the 1997 model on file with NHTSA.
Click on other model year to view more problems: 2018 2019 2020 2022
Contents
- 1| NHTSA Complaints for the 2021 Ford Expedition
- 2| The Most Common Problems with the 2021 Ford Expedition
- 3| 2021 Ford Expedition Back Over Prevention Problems
- 4| 2021 Ford Expedition Powertrain Problems
- 5| 2021 Ford Expedition Electrical System Problems
- 6| What to do if your 2021 Ford Expedition is a lemon? Your Lemon Rights
- 7| Complaint Data
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NHTSA Complaints for the 2021 Ford Expedition
| Complaint Category | Number of Complaints |
|---|---|
| Engine | |
| Power Train | |
| Unknown Or Other | |
| Visibility | |
| Electrical System | |
| Visibility/wiper | |
| Vehicle Speed Control | |
| Forward Collision Avoidance: Automatic Emergency Braking | |
| Forward Collision Avoidance: Warnings | |
| Seat Belts |
There were also 9 recalls for the first Ford Expedition model.
So far, there are 4 complaints on file with NHTSA for the 2021 Ford Expedition. There has also been 1 recall involving an airbag that doesn’t deploy properly during a crash. This, of course, increases the risk of the driver and passengers being injured if the Expedition is in a crash.
The Most Common Problems with the 2021 Ford Expedition
The NHTSA complaints about the 2021 Ford Expedition affect back-over prevention, the electrical system of the car, the engine, and the powertrain. Let’s take a closer look.
2021 Ford Expedition Back Over Prevention Problems
There are 2 back-over prevention complaints, both of which relate to the camera system.
One complaint says: “The reverse camera system does not display any images, i.e. the screen is black/blue (depending on night/day) and provides no view of what is behind the vehicle. The motion and parking sensors are still providing input, but the driver cannot see what the sensors are detecting. Since this is a large SUV with multiple blind spots, this creates a hazard when trying to back up the vehicle.”
The other says that the “backup camera does not always work and cuts out. Also, the 360 view cameras cut out. It is hard to see in the back during low light conditions with (the) tinted back window.”
This complainant is afraid the driver might hit someone or something when backing out in public parking spaces or from their home driveway.
While the problem was reported to the dealer shortly after the SUV was purchased, and then again about 3 months later, nothing was done. According to the complaint, the dealer acknowledged the issue and said the part was on backorder.
2021 Ford Expedition Powertrain Problems
The powertrain complaint states that the automatic transmission of this Ford Expedition got stuck in 6th gear while the driver was accelerating on a busy tollway.
“The car then began to slow down, and the gear display went blank. This put my safety and the safety of others at risk, as it happened in the left lane of a busy, high-speed tollway. The local dealership refused to help – even though the car is within warranty – as they did not believe the issue was replicable. However, the car had a similar problem on a lower-speed roadway just a few weeks prior. In both incidents, the transmission became stuck in one gear, the gear display on the dashboard went blank, and the car began to decelerate.”
2021 Ford Expedition Electrical System Problems
Filed as an electrical system/engine problem, this is not your usual electrical problem!
According to the complaint, the owner stated that on starting the vehicle, “the check engine warning light illuminated. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the soy-based electrical wires had been damaged by rodents. The manufacturer was notified of the failure and informed the contact that they would cover the cost of the repair. The vehicle was repaired. The approximate failure mileage was 3,100.”
We wonder just how common this failure is!
What to do if your 2021 Ford Expedition is a lemon? Your Lemon Rights
If you’re wondering whether your Ford Expedition is a lemon, contact the Lemberg Law Helpline so we can assess your issues.
We’ve helped many car owners get settlement deals after experiencing recurring problems. It’s not going to cost you anything because the law says Ford has to pay the legal fees of lemon law cases.
Lemberg Law is an experienced lemon law consultancy. Call our Helpline and we’ll see what we can do to help you.
Complaint Data
| Category | Power Train |
| Date | Mar 16, 2023 |
| State | NY |
| Description | The contact owns a 2021 ford expedition. The contact stated while driving 25 mph, the vehicle lost motive power with a messaging to restart the vehicle being displayed. The contact restarted the vehicle and the vehicle started operating normally. The vehicle was taken to the dealer and the dealer stated that no failure was found. On another occasion, the contact contacted the dealer and the dealer stated that the failure was a known issue however, there was no recall for the failure. The manufacturer was contacted, and the manufacturer stated that the vehicle needed to be diagnosed. The contact was referred to the nhtsa hotline to file a complaint. The failure mileage was 4,000. |
| Category | Engine, Visibility |
| Date | Mar 15, 2023 |
| State | MS |
| Description | The contact owns a 2021 ford expedition. The contact received notification of nhtsa campaign number: 22v250000 (visibility) and 22v346000 (engine) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Power Train, Seat Belts |
| Date | Mar 13, 2023 |
| State | GA |
| Description | Daily the automatic transmission will erratically and forcefully downshift at highway speed. When changing driving modes the transmission display on the dash has numbers disappear and the transmission downshifts with great force which has lead to injuries. After sitting for more than a few hours the transmission will not go into reverse at first but will then violently shift into reverse after several minutes. These issues began not long after we purchased this vehicle new. The service manager at the dealership the vehicle was purchased from when I told him about these problems told me that I don't understand how a 10 speed transmission works. Sometimes the driver's seatbelt will not buckle. |
| Category | Engine, Unknown Or Other, Visibility/wiper |
| Date | Mar 12, 2023 |
| State | NC |
| Description | My car has a very scary safety recall. The important notice that I received states that ford motor company has authorized your dealer to provide you with vehicle pickup and delivery, a rental vehicle or other alternate transportation all for free. I live in a very large city and can't find one dealership that says they buy into this free service. Not even the dealership where I purchased the vehicle. I do not have transportation to drop my vehicle and need this free service that is offered. I have contacted ford with no response or help in finding a dealership that complies with their offer. |
| Category | Vehicle Speed Control |
| Date | Feb 13, 2023 |
| State | AZ |
| Description | The contact owns a 2021 ford expedition. The contact stated that on two separate occasions while the cruise control was engaged at approximately 86 mph, the rpm increased and the vehicle inadvertently accelerated; however, the contact's husband was able to disengage cruise control to slow down. No warning lights were illuminated. The vehicle was taken to the dealer where the technician determined that the floormats had jammed the accelerator pedal however, the failure recurred. The contact then stated that on a separate occasion while the cruise control was engaged at approximately 84 mph, the rpm increased rapidly and the vehicle inadvertently accelerated at high speeds however, the contact's husband attempted to disengage cruise control, but the cruise control failed to disengage. As a result of the failure, the contact's husband had to apply extreme pressure to the brake pedal to stop the vehicle. The contact's husband was able to navigate off the road then turned off and restarted the vehicle. The battery warning light was illuminated. The vehicle was taken to the residence and was then towed to the dealer to be diagnosed. The contact was informed that an unknown sensor and the battery was faulty however, the actual cause of the failure could not be determined. The manufacturer was notified of the failure and the contact was advised to tow the vehicle to another dealer. The contact was provided a case number, but no further assistance was provided. The failure mileage was approximately 2,000. |
| Category | Unknown Or Other |
| Date | Jan 31, 2023 |
| State | KS |
| Description | Rented the vehicle from action car rental in orlando fl. On nov 7, 2022. The following evening we noticed some drips coming from the reading light assembly on the roof between the driver and passenger seats (there is no sunroof). We contacted the facility and left messages - no return calls - we contacted the parent company nu car rental and did not get anyone on the phone after calling back multiple times. There was a hurricane/tropical storm approaching between 11/9 am-11/10 am and when I finally got ahold of someone during the storm shutdowns; I then notified them of the water intrusion. They said I can return the vehicle to the security guard after the storm passes but cannot guarantee they will have a replacement car for me and to rent elsewhere if I had to. They would note the account for a refund. I was on vacation in orlando until 11/14, therefore I had to get another rental elsewhere. The afternoon of 11/10 when my husband got into the car with my son they realized tons of water was on the front floorboards. The night before and when we returned the car we got in the suv to drive we heard water swishing in the body of the car (this was after the storm - we didn't drive during the hurricane alerts). Upon acceleration the water swished from the front to back and could be heard on both sides of the car then deceleration the reverse; water swished from the back to front. When we returned the car to the security guard around 5:55a he said it would be inspected by [xxx] the manager. The manager did not inspect the car until it was marked as returned at 6:20a. He stated on the notes the car was in good condition and listed incorrect mileage driven. Numerous attempts were made to get a refund due to the issues and safety concerns - failed attempts until I got an investigative reporter involved. Then my cc reversed their denial of the dispute and rtnd the money. But we discovered the car had a major accident in canada and also had multiple recalls open. Information redacted pursuant to the freedom of informati |
| Category | Power Train |
| Date | Jan 27, 2023 |
| State | WA |
| Description | I purchased this 2021 ford expedition brand new from ford of kirkland in wa and discover there's a hard shift or pause when downshifting especially on an uphill. Often time it made a loud metal snapping sound from under the hood when that happened. I was driving on the freeway one afternoon the vehicle jolted and paused and doesn't engage for about 2-3 seconds causing the vehicle behind me to honk. It finally re-engaged after making the loud metal snapping sound. This vehicle had been in service 3 times for the same complaints but still not fixed and discovered that other people with the same ford vehicle had the same complaints as me |
| Category | Power Train |
| Date | Jan 25, 2023 |
| State | IA |
| Description | We just purchased this vehicle and started to notice a hard down shift when slowing down from 6th gear. I drove it saturday january 21st and when I shifted the vehicle into reverse to back into a parking space it threw the transmission into a fault and had no reverse. Still drove forward. Took the vehicle in for service on 1/25/23. They ordered parts to fix the harsh shift. No comment on the reverse issue. Picked up vehicle evening of 1/25/23. Drove from dealership to gas station close to home, about 15 miles. Shut vehicle off to fuel. When I restarted the vehicle it kept pushing forward against trans pawl and then rolling back repeatedly. After it did this 10 times or so I put the vehicle in nuetral and it proceeded to drive forward for 20-30 feet uphill. After 20-30 feet of driving forward the wrench light turned on and the vehicle stopped driving forward and rolled backwards down the hill as it should have. After this the vehicle had forward gears but no reverse gears. Wrench light and cel light both illuminated when driving home from gas station. Will have dealership tow back 1/26/23 due to safety issue of vehicle driving forward while not in gear. |
| Category | Power Train |
| Date | Jan 16, 2023 |
| State | CA |
| Description | Front differential failed. I was driving to the mountains and when I reached snow level it was about 38 degrees f and I slowed to less than 20 mph and switched to 4a. Within a few moments I heard and felt a grinding sound from the front. I have used 4wd several times over the year or so I've had the vehicle and have never heard this noise before. I thought it was the hubs not engaging completely and so I switched it back to 2wd and while the noise was less it continued. I switched back to 4wd and I confirmed that 4wd was working but the noise persisted. I bought this vehicle specfically for its 4wd and my family's life depends on it working when we are up in the sierras where it snows 2-3 inches per hour. When we returned I immediately took the vehicle to the dealer who informed me that it was the front differential that failed and parts are on back order. I am still waiting two weeks later. They said this is not common but why are parts on back order if it is not so common? |
| Category | Engine |
| Date | Jan 03, 2023 |
| State | WV |
| Description | The contact owns a 2021 ford expedition. The contact received notification of nhtsa campaign number: 22v346000 (engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and an appointment was scheduled but the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure. Vin tool confirms parts not available. |
| Category | Engine |
| Date | Dec 25, 2022 |
| State | NV |
| Description | My intake manifold has been experiencing corrosion. I took it to the dealership for inspection. They said they couldn't determine what was causing it but confirmed it was a process of corrosion. After my own investigation, I have realized there is a design flaw in the gutter area where the bottom of the windshield meets the hood. When it rains or when I get a car wash, the fluid/water is channeled toward the center of the windshield and drains onto the intake manifold and other various surrounding engine parts underneath the hood. I have never seen this happen in other cars. It's a bad design that will eventually corrode the engine. Furthermore, it may be affecting some electrical components under the hood near the intake manifold. This is bad. Please look at the design on the 2021 ford expedition xlt. Not sure if this is how they have designed it on other model years, etc. It's a real problem that will cause some serious problems of the engine down the road. |
| Category | Power Train |
| Date | Dec 16, 2022 |
| State | GA |
| Description | What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission slams down into gear from 9th to 8th gear. It also slams in stop and go traffic from 4-5, 5-6. It is available for inspection. How was your safety or the safety of others put at risk? The transmission jerks hard enough to move you in your seat and could cause accidental breaking or acceleration. In stop and go traffic it could cause you to rear-end someone because it lags shifting. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has been back to the dealer 4 times for this issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there are not warning messages. It has done this since 17,000 miles. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Dec 13, 2022 |
| State | NV |
| Description | I have just found out that my pre-collision assist system has never worked in my vehicle since the day I purchased it brand new from the ford dealership. My vehicle is 1 1/2 years old now and I never knew I had this function. Recently, I got a chip in the center of my windshield and I got it fixed. I asked how much a new windshield was and I was told a price and to make sure I get oem glass and to have the camera in the front where the rearview mirror is calibrated correctly so the pre-collision assist will work correctly. I was somewhat confused and was like ok. I searched for the settings in my vehicle and sure enough there is a pre-collision setting which has been on since who knows when because I never touched that setting before. Well, it has never worked because I have had countless encounters with vehicles and pedestrians cutting me off right in front of me while in operation. This is not good. And I read that 2020 ford expeditions have been recalled because of this. I believe it's happening to 2021 models as well. I expect to take my vehicle in for service asap. |
| Category | Unknown Or Other |
| Date | Nov 22, 2022 |
| State | GA |
| Description | The contact owns a 2021 ford expedition. The contact stated while driving 70 mph, the vehicle decelerated without warning. The vehicle was taken to the dealer but no cause for the failure was found. The contact stated that the failure persisted. The manufacturer was contacted but offered no assistance. The contact was referred to the nhtsa hotline for assistance to file a complaint. The failure mileage was 21,000. |
| Category | Electrical System, Unknown Or Other |
| Date | Nov 13, 2022 |
| State | NC |
| Description | Issues started after the under the hood fire recall. When driving the vehicle the car will shut down and throw all lights on the dash. This vehicle has been in the shop for repairs, but not fixed. This is a safety issue due to the fact the the vehicle will shut down while driving leaving you stranded when it happens. |
| Category | Air Bags, Power Train |
| Date | Nov 03, 2022 |
| State | TN |
| Description | The contact owns a 2021 ford expedition. The contact stated that as his wife had attempted to park the vehicle, she placed the gear shifter into park(p) and let her foot off the brake pedal. Once she released her foot off the brake, the vehicle abruptly accelerated forward and hit a storage shed. The contact depressed the brake pedal multiple times during the failure but the brakes failed to engage. No warning lights appeared on the instrument panel during the failure. The air bags did not deploy upon impact. The police were not called and no medical assistance was needed. The storage shed was destroyed as a result of the impact. The contact called the dealer and made an appointment for a diagnostic. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown. |
| Category | Power Train |
| Date | Nov 02, 2022 |
| State | FL |
| Description | The contact owns a 2021 ford expedition. The contact stated that while driving at an undisclosed speed, the vehicle briefly lost motive power with several unknown warning lights illuminated. The vehicle was able to accelerate shortly after losing motive power. Additionally, the transmission experienced rough shifting into the intended gear. The vehicle was taken to the dealer, where it was diagnosed with transmission valve body failure and the transmission valve body was replaced. The failure recurred while the contact's wife was driving with the vehicle jerking. The vehicle was taken back to the dealer, and the dealer reset the transmission. The manufacturer was not made aware of the failure. The failure mileage was 13,722. The contact has stated that the vehicle's issues has caused multiple occurrences that could have resulted in an accident. |
| Category | Visibility:sun/moon Roof Assembly |
| Date | Oct 19, 2022 |
| State | TN |
| Description | The contact owns a 2021 ford expedition. The contact stated while driving approximately 80 mph, the sunroof inadvertently exploded. No warning light was illuminated. The vehicle was taken to the dealer where the cause of the failure could not be determined. The vehicle was repaired. The manufacturer was notified of the failure and a case number was provided. The contact was advised to call the nhtsa hotline for assistance. The failure mileage was approximately 18,000. |
| Category | Engine, Engine |
| Date | Oct 18, 2022 |
| State | MA |
| Description | The contact owns a 2021 ford expedition. The contact received notification of nhtsa campaign number: 22v346000 (engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Engine, Visibility |
| Date | Oct 06, 2022 |
| State | NY |
| Description | The contact owns a 2021 ford expedition. The contact received notifications of nhtsa campaign number: 22v250000 (visibility) and 22v346000 (engine) however, the parts to do the recall repairs were unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Engine, Power Train |
| Date | Sep 27, 2022 |
| State | SC |
| Description | I am concerned about the shifting or transmission in my new 21 expedition. Purchased new less than a year ago, currently less than 20k miles but the vehicle shifts gears hard, sometimes it seems it wants to up shift while in park or braking. The shift is shaky at times and I now put in park when stopped at a drive through because the last time I went to the bank while waiting with brake applied the car felt as if it was going to just drive off, I immediately put in park. This is scary because my kids rode with me and I dont want the gears to shift incorrectly and cause us to wreck. Dealer asked me to schedule a time when I can leave my vehicle for an unknown amount of time. In order to get a loaner the first available date to drop it off is november 17,22 which is over a month away. |
| Category | Power Train |
| Date | Sep 24, 2022 |
| State | AL |
| Description | Transmission routinely goes out of gear making a weird grinding sound, loses power and decelerates without warning. This has occurred at speeds from 10 mph to 70 mph. Neighborhood streets, roads, highways, and interstates. Very dangerous situation. The vehicle has approximately 22000 miles and this has occurred 20 times at minimum. I have been extremely lucky that this has not caused an accident or crash. The vehicle was purchased new from the dealership. I informed the dealer after numerous occurrences. The dealer inspected the vehicle in august. They said the vehicle computer time stamped the issue but they could determine the issues??? The same transmission problem has occurred 5 times since august. |
| Category | Vehicle Speed Control |
| Date | Sep 17, 2022 |
| State | MT |
| Description | For the 3rd time attempting to pass other vehicles our transmission revved up to almost 5000 rpms and would not shift after making a huge clunking sound into an obviously to low gear. We had no power and the vehicle would not accelerate. I do have a video after the clunk sound but can't upload it. |
| Category | Engine, Visibility |
| Date | Sep 01, 2022 |
| State | NY |
| Description | The contact owns a 2021 ford expedition. The contact received notification of nhtsa campaign numbers: 22v346000 (engine) and 22v250000 (visibility) however, the parts to do the recall repairs were unavailable. The contact mentioned that the dealer stated that the remedy for nhtsa campaign number: 22v250000 (visibility) would not be available until the failure occurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Engine |
| Date | Aug 29, 2022 |
| State | TX |
| Description | The contact owns a 2021 ford expedition. The contact received notification of nhtsa campaign number: 22v346000 (engine) however, the part to do the recall repair was unavailable. The dealer had been notified about the issue and confirmed that parts were not yet available. The contact was then notified that the dealer had ordered the part for repair; however, the manufacturer had not sent the part. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Engine |
| Date | Aug 26, 2022 |
| State | FL |
| Description | The contact owns a 2021 ford expedition. The contact received notification of nhtsa campaign number: 22v346000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Engine |
| Date | Aug 15, 2022 |
| State | NY |
| Description | The contact owns a 2021 ford expedition. The contact received notification of nhtsa campaign number: 22v346000 (engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Unknown Or Other |
| Date | Aug 09, 2022 |
| State | IL |
| Description | We have a 2021 platinum expedition that we purchased new in january of 2022. Our vehicle has had electrical/computer issues from the time of purchase. The lane keep assist did not work until the vehicle was updated or reset. The windshield wiper sensor has been replaced twice but continues to not alert me when the fluid is getting low. I am alerted of low fluid the second I am completely out of windshield washer fluid. The tpms has been a problem from time of purchase. My tire pressure display is accurate but cannot alert me when the tire pressure is low. These issues are “fixed†at the dealerships but begin to fail once I have my car back. The infotainment screen is also glitchy and gets stuck from time to time. I have to turn the vehicle off a few times and then I can begin navigating again without disruption. We bought this vehicle with an intent to tow our travel trailer. Our expy is rated to tow up to 9300 lbs. Our trailer was under 7 fully loaded. We went on one trip about 2 hours away and that was our last. We sold our trailer due to how badly our vehicle towed. My husband white knuckled the steering wheel the entire drive there and back. Our vehicle felt as if it was not in control at all. I decided to tow my brothers travel trailer that was around 4,000 pounds and our vehicle failed once again at towing safely. Our vehicle was swaying and completely unstable for the brief ride we took on the tollway going 60-65 mph. I have been dealing with ford corporation for 8 months now. I am completely exhausted from being told to go back and forth to dealerships to get these issues addressed. Ford does not take these complaints seriously at all. I was actually told that it is not the vehicles fault for towing poorly. We must not of towed a compatible trailer! Dealerships will intentionally not document service appts or delete them to prevent you from qualifying for lemon law. Ford did nothing when we told them our sunroof was leaking within 24 hrs of owning. |
| Category | Engine |
| Date | Aug 08, 2022 |
| State | TX |
| Description | The contact owns a 2021 ford expedition. The contact received notification of nhtsa campaign number: 22v346000 (engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Engine |
| Date | Jul 28, 2022 |
| State | NY |
| Description | The contact owns a 2021 ford expedition. The contact received notification of nhtsa campaign number: 22v346000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Engine |
| Date | Jul 27, 2022 |
| State | FL |
| Description | The contact owns a 2021 ford expedition. The contact received notification of nhtsa campaign number: 22v346000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor |
| Date | Jul 27, 2022 |
| State | MS |
| Description | The contact owns a 2021 ford expedition. The contact stated while driving 45 mph, the vehicle started jerking with an abnormal odor coming from the engine. The check engine warning light was illuminated. The contact was notified by a telephone app of an issue with the catalytic convertor. The vehicle was taken to the dealer and diagnosed with a catalytic convertor failure. The vehicle was not repaired, due to parts not being available. The manufacturer was notified of the failure. The approximate failure mileage was 18,000. |
| Category | Engine |
| Date | Jul 21, 2022 |
| State | DC |
| Description | The government owned vehicle was parked, unattended, engine off and a fire started in the engine area. |
| Category | Unknown Or Other |
| Date | Jul 19, 2022 |
| State | TX |
| Description | Unknown |
| Category | Engine |
| Date | Jul 15, 2022 |
| State | WI |
| Description | The contact owns a 2021 ford expedition. The contact received notification of nhtsa campaign number: 22v346000 (engine) however, the part to do the recall repair was not yet available. The dealer and the manufacturer were made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Electrical System |
| Date | Jul 13, 2022 |
| State | NC |
| Description | Underhood engine fire recall... Reuters and other news reports of update but nothing from ford or ford pass. Have parked our expedition outside of our garage since 6-1-22 with no updates from ford. Is this acceptable from nhtsa? |
| Category | Engine |
| Date | Jul 08, 2022 |
| State | GA |
| Description | The contact owns a 2021 ford expedition. The contact received notification of nhtsa campaign number: 22v346000 (engine) however, the part to do the recall repair was unavailable. The dealer was notified of the issue. The contact informed the dealer that due to the residential area that she resided; she could not park the vehicle away from structures as stated in the letter. The contact took the vehicle to a dealer where it remained in their possession. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Parking Brake, Power Train, Unknown Or Other |
| Date | Jul 01, 2022 |
| State | NY |
| Description | The contact owns a 2021 ford expedition. The contact stated that while operating the vehicle the parking brake limited-service message was displayed. Additionally, while driving at various speeds, the vehicle experienced a sudden reduction of speed and would not properly accelerate while depressing the accelerator pedal. The cause of the failure was not determined. The local dealer was contacted regarding the failure. The manufacturer was not notified of the failure. The failure mileage was 100. |
| Category | Engine, Visibility |
| Date | Jun 29, 2022 |
| State | CA |
| Description | The contact owns a 2021 ford expedition. The contact received notification of nhtsa campaign number: 22v250000 (visibility) and 22v346000 (engine) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Unknown Or Other |
| Date | Jun 25, 2022 |
| State | ME |
| Description | Recall |
| Category | Engine |
| Date | Jun 23, 2022 |
| State | GA |
| Description | The contact owns a 2021 ford expedition. The contact received notification of nhtsa campaign number: 22v346000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The manufacturer advised the contact to park the vehicle outside and away from structures, unhook the battery cable, or purchase a free-standing structure to park the vehicle until the remedy was performed. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Visibility/wiper |
| Date | Jun 16, 2022 |
| State | AR |
| Description | On 5/20/2022 I contacted my local dealership regarding recall 22v250 to discuss getting this issue repaired. I was scheduled an appointment on 6/16/2022 at 7:40 a. M. On 6/15/2022 I was told by the dealership that they were not going to repair my vehicle because I was not having any issues with it and I had to wait until there was a problem. When I made the appointment on 5/20/22 I was told that they would be able to repair it even if it was not broken and they would get the part ordered. I was told yesterday by the service manager that they had three parts in but they belonged to someone else and that since mine was not broken they could not fix it. |
| Category | Engine |
| Date | Jun 15, 2022 |
| State | MS |
| Description | The contact owns a 2021 ford expedition. The contact received notification of nhtsa campaign number: 22v346000 (engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to nhtsa. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Engine, Visibility |
| Date | Jun 15, 2022 |
| State | AL |
| Description | The contact owns a 2021 ford expedition. The contact received notification of nhtsa campaign number: 22v250000 (visibility) and 22v346000 (engine) however, the parts to do the recall repairs were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Power Train |
| Date | Jun 13, 2022 |
| State | TX |
| Description | The contact owns a 2021 ford expedition. The contact stated that while shifting out of park(p) or reverse(r) there was a popping sound heard while the brake pedal was being depressed. The vehicle was taken to the dealer where an unknown part was replaced in the transmission. The contact stated that the failure persisted and the vehicle would hesitate while depressing the accelerator pedal. The contact stated that no warning lights were illuminated. The contact stated that the vehicle was taken back to the dealer where the failure was unable to be diagnosed as no failure codes were found. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 13,000. |
| Category | Engine, Visibility |
| Date | Jun 09, 2022 |
| State | TX |
| Description | The contact owns a 2021 ford expedition. The contact received notification of nhtsa campaign number: 22v250000 (visibility) and 22v346000 (engine) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Engine |
| Date | Jun 08, 2022 |
| State | NJ |
| Description | The contact owns a 2021 ford expedition. The contact received notification of nhtsa campaign number: 22v346000 (engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | Jun 06, 2022 |
| State | MI |
| Description | I received notice through carfax of a recall due to fire hazard. Numerous attempts at getting more information through ford has resulted in little more than referral to a local dealer. The dealer has no loaners available at this time. I am forced to park in my driveway surrounded by trees as there is no place near me to park that avoids other structures in a chat with ford today I was told a potential temporary solution was to disconnect the battery. When I called the local dealer again and requested a quick disconnect be installed they said they don't /won't do that. So I am back to square one. A new expensive suv which may burn down my house and no clear solution. If I were to install a quick disconnect on my own I was told it had to be done with a ford service (why if I am paying out of pocket for it). This is potentially dangerous situation and left hanging on my own feel like how pinto owners must have felt |
| Category | Engine |
| Date | Jun 06, 2022 |
| State | FL |
| Description | The contact owns a 2021 ford expedition. The contact received notification of nhtsa campaign number: 22v346000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Engine, Visibility |
| Date | Jun 02, 2022 |
| State | NY |
| Description | The contact owns a 2021 ford expedition. The contact received notification of nhtsa campaign number: 22v346000 (engine) and 22v25000 (visibility) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Engine |
| Date | Jun 02, 2022 |
| State | TX |
| Description | The contact owns a 2021 ford expedition. The contact received notification of nhtsa campaign number: 22v346000 (engine) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Engine, Visibility |
| Date | Jun 01, 2022 |
| State | MD |
| Description | The contact owns a 2021 ford expedition. The contact received notification of nhtsa campaign number: 22v250000 (visibility) and 22v346000 (engine) however, the parts to do the recall repairs were not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Firerelated |
| Date | May 31, 2022 |
| State | UT |
| Description | The contact owned a 2021 ford expedition. The contact received notification of nhtsa campaign number: 22v250000 (visibility) however, the part to do the recall repair was not yet available. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost motive power. The contact's husband was able to pull over on the side of the road when they noticed that there was smoke coming from underneath the hood. The contact's husband opened the hood and saw that the electrical box on the passenger's side had caught fire. The contact's husband attempted to put out the flames with a cup of water before the vehicle was engulfed in flames. The contact and their five children were able to safely exit the vehicle. No injuries were sustained and no medical attention was received. The fire department was able to extinguish the fire. A police report was filed; however, the contact was unaware if there was a fire department report. The vehicle was towed to a tow yard and was not yet deemed totaled by the insurance company. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000. Vin tool confirms parts not available. |
| Category | Engine |
| Date | May 21, 2022 |
| State | PA |
| Description | We saw on the news our ford expedition could be recalled for "under hood fires." we checked our ford app and it shows two recall issues. One for the "under hood fires" and one related to a "wiper arm loose." we have not received any recall notices from ford but we received these notices on our ford app. When we called ford, we did not get anyone to help us. They just told us to park our car outside our garage away from the house. We called our local ford dealer and they did not know anything about the recall and repeated the statement to park outside the garage until they receive information on how to resolve the problem. We take good care of our vehicles so we don't like having our car sitting outside where it is subject to weather conditions. However, we are told the car could catch fire even when it is not turned on so we don't want to risk having our home burn down. Also, we are concerned of a safety issue of driving the car that it may catch fire. We purchased this vehicle to pull a small camper and camping season is starting. If we use this to pull our camper and the car can catch fire when not in use, we are concerned about the safety of having the car in the campground close to our camper. Ford needs to provide a resolution to this safety issue immediately. A customer should not feel they are at a risk of physical harm or harm to their home or camper. This should be a top priority to find a resolution to this problem. We should not have to park our car outside and we should not have to worry about driving the car with risk of a fire or risk of a fire in a campground by our camper. Please request ford prioritize this safety issue an find a resolution immediately. We did not receive any recall letters for either of the recall issues - fire under the hood or wiper problem. Please require ford to solve both issues but the most important is the "under hood" fire issue. |
| Category | Power Train |
| Date | May 20, 2022 |
| State | VA |
| Description | Went to accelerate on on ramp and vehicle was not able to accelerate. |
| Category | Steering |
| Date | May 20, 2022 |
| State | VA |
| Description | Vehicle is making clicking sound when steering. Also there was an electrical sparking sound in steering wheel that was found and fixed. |
| Category | Power Train |
| Date | May 17, 2022 |
| State | CA |
| Description | The vehicle transmission has failed, potentially do to towing (the vehicle is supposed to be towable) I bought the vehicle to be able to tow behind our rv. We took a trip last july from thousand oaks, ca up through 5 national parks all of the way to glacier national park in montana. The vehicle appeared to tow normally, I never had a problem getting the vehicle to indicate the tow mode was active. In january of this year (almost 6 months after the trip), my transmission made a clunking sound, and started to perform poorly. We called the dealership immediately to have it looked at. The dealer said I must have towed it incorrectly and therefore it won't be covered under warranty. I had a second opinion which did not agree with ford's assessment. Ford had an engineer look at the transmission, and the engineer reiterated it must have been towed incorrectly. I asked how they assessed if the vehicle could have come out of tow mode through some error and the refused to answer or provide any additional details. They would only say that the transmission appears damaged from improper towing. I do not disagree with them that the vehicle could have been damaged during towing, what I disagree with is the assertion it was not properly in tow mode. I followed the process in the handbook, had a affirmation it was in tow mode every time before we moved the vehicle. When teh vehicle is attached to our rv there are two option. Park - when we are stationary for a period of time, or tow mode when moving. There are no other options. Ford said they have reported this incident already, I would like confirmation if possible to make sure. I would also like to know if other similar incidents have been reported. |
| Category | Electrical System, Engine |
| Date | Nov 24, 2021 |
| State | CO |
| Description | The contact owns a 2021 ford expedition. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the soy-based electrical wires had been damaged by rodents. The manufacturer was notified of the failure and informed the contact that they would cover the cost of the repair. The vehicle was repaired. The approximate failure mileage was 3,100. |
| Category | Back Over Prevention |
| Date | Oct 21, 2021 |
| State | KY |
| Description | The reverse camera system does not display any images, I. E., the screen is black/blue (depending on night/day) and provides no view of what is behind the vehicle. The motion and parking sensors are still providing input, but the driver cannot see what the sensors are detecting. Since this is a large suv with multiple blind spots, this creates a hazard when trying to back up the vehicle. |
| Category | Back Over Prevention: Camera System |
| Date | Oct 11, 2021 |
| State | WI |
| Description | Backup camera does not always work and cuts out. Also, the 360 view cameras cut out. It is hard to see in the back during low light conditions with tinted back window. Afraid would hit someone or something when backing out in public parking spaces etc. Or from home driveway. Yes, it was brought to dealer's attention in april 2021 right after vehicle was purchased and then again followed up july 2020 with no updates or repairs. Dealer acknowledged the issue and said the part is on back order. |
| Category | Power Train |
| Date | Aug 21, 2021 |
| State | TX |
| Description | While accelerating on a busy tollway, the automatic transmission got stuck in 6th gear. The car then began to slow down, and the gear display went blank. This put my safety and the safety of others at risk, as it happened in the left lane of a busy, high-speed tollway. The local dealership refused to help--even though the car is within warranty--as they did not believe the issue was replicable. However, the car had a similar problem on a lower-speed roadway just a few weeks prior. In both incidents, the transmission became stuck in one gear, the gear display on the dashboard went blank, and the car began to decelerate. |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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At 65 MPH, the sunroof spontaneously exploded on my 2021 Expedition. Outside temp was 60 degrees. No heat or air conditioning was on. Still under warranty at 28k but Ford refused to fix unless I paid.