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The Ford Bronco, first launched in 1966, evolved over three decades until it was discontinued in 1996. In 2021, Ford launched its sixth generation Bronco that was originally planned for 2020. Available in three versions, a 2-door, 4-door, and small sport SUV, it has already had 8 recalls and a large number of complaints about everything from airbags to service brakes, the engine, and the electrical system.
Click on other model year to view more problems: 2022 2023
Contents
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NHTSA Complaints for the 2021 Ford Bronco
| Complaint Category | Number of Complaints |
|---|---|
| Engine | |
| Service Brakes | |
| Unknown Or Other | |
| Electrical System | |
| Service Brakes, Hydraulic | |
| Visibility/wiper | |
| Fuel/propulsion System | |
| Power Train | |
| Fuel System, Gasoline | |
| Visibility:windshield |
Most Common Problems with the 2021 Ford Bronco
The United States Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) has two files on the 2021 Ford Bronco. The first records 9 complaints while the second, specifically for the Bronco Sport, currently has a list of 46 complaints.
Overall, the most common problem with the 2021 Ford Bronco relates to brakes. And all 16 complaints are for Bronco Sport.
One of the complaints records an injury that was the result of brake failure. The driver crashed into a parked car and had to have medical treatment at a hospital for back injuries and whiplash.
In addition to service brake complaints and 10 nebulous complaints listed for all Ford Bronco 2021 models as “unknown or other,” there are multiple complaints about:
- Visibility and wiper (7)
- Powertrain and airbags (both 5)
- Engine (4)
- Fuel system/gasoline and the electrical system (both 3)
- Forward collision avoidance, structure, and visibility (2 each)
There are also complaints that relate to exterior lighting, the fuel/propulsion system, and lane departure.
The 2 complaints about the structure are both about water leaking from the passenger side roof through the airbag when it rains. Ford issued a technical service bulletin, Water Leak From A-Pillars And/Or Windshield Header on 15 November 2021, but there is no recall.
2021 Ford Bronco Brake Problems
There are two primary issues that show in the NHTSA reports.
- There are squeaking or howling sounds when the driver applies the brakes
- The brakes fail to engage or malfunction
Sometimes these problems happen simultaneously. One complaint reads: “The car wouldn’t stop even after normally hitting the brakes. It continued to slide (and) almost hit another car. The brakes make (a) squeaking noise when in reverse mode.”
The accident victim mentioned above didn’t talk about squeaks but said “the brake pedal was stiff while depressed and the brakes failed to engage” and the car crashed into a parked vehicle.
One complainant was told by the dealer that the manufacturer “determined that the noise was acceptable.”
Brakes Failing to Engage
Of the 16 service brake problems reported to NHTSA, more than half of the complaints focus on brake malfunction or failure.
Clearly, brakes failing to engage are dangerous. Ford knows this too, and as a result, has issued a Bronco brake recall. This was on 23 November 2021 with potentially 114,996 vehicles affected. The company acknowledges that the rear brake linings may have been incorrectly manufactured which can affect braking performance.
That may sound good, but according to complaints to the NHTSA since the issue of the recall, dealers say the recall repair part is not yet available. While not all mention the recall in their complaints, 9 do. Most state that the manufacturer has exceeded a reasonable amount of time for the repair.
Comments include:
- 24 January 2022: “The part to do with the recall repair was not yet available.”
- 13 January 2022: “Ford has yet to come up with a remedy.”
- 12 January 2022: “Need Ford to provide a solution to the problem instead of simply neglecting the request.”
Additionally, several complainants are trying to get a buyback, trade-in, or some other solution. Those that mention this all say they have had zero success.
The accident victim says Ford was reviewing a buyback and was told not to drive the car, which had only 9,000 miles on the clock. Another 2021 Bronco owner whose vehicle had just over 5,000 miles on the clock, was told that the parts for the recall repair weren’t available. They wanted to trade the car in but said: “the manufacturer did not provide any assistance.” Another said, “Tried to trade vehicle in but manufacturer didn’t assist.”
In essence, by late-January 2022, the replacement parts needed still aren’t available and Ford is doing little, if anything, to provide other forms of compensation. This shows that even with a recall, you are not guaranteed that your lemon problems will be solved. This is why you need a firm like Lemberg Law on your side.
2021 Ford Bronco Visibility & Wiper Problems
Most of the visibility/wiper problems involve windows and windshields shattering. One, where a rear window shattered, resulted in injuries to a child.
A common complaint is that a stone or small rock hitting the windshield results in major cracks. Several people claim that nothing hit the windshield before the crack started to develop. Some claim that the windshield glass is too thin.
Other complaints relate to visibility, with the windshield fogging up.
What to do if your 2021 Ford Bronco is a Lemon? Your Lemon Rights
If you believe you’ve bought a lemon, contact Lemberg Law sooner rather than later. You don’t have to mess about with dealers or a manufacturer that doesn’t take your requests for replacement or buy-back seriously. We do that for you, and you won’t have to pay us, the law says that Ford must.
Call our Helpline today and we’ll evaluate your case.
Complaint Data
| Category | Fuel/propulsion System |
| Date | Mar 27, 2023 |
| State | NY |
| Description | On 03/14/2023 at 1300 hrs. I had an appointment with the ford service department in regards to safety recall 22v859. I arrive at the service station and was informed that the part was not available. One of the employees there told me to come back the next day 03/15/2023 at 1000 hrs. And he gave me his word that the vehicle would be repaired at that time. I arrived on that date and after waiting an hour I was called into the office and told they did not have the part. That same employee told me he would call me by the end of that week and here we are on 03/27/2023 and I have not heard from ford. This is very irresponsible on fords behalf. |
| Category | Electrical System, Power Train |
| Date | Mar 26, 2023 |
| State | AZ |
| Description | On 3/25/23, I was driving down a 40mph road. I had been stopped at a stoplight and as soon as I started to drive again, the car started moving forward and then completely shut down. The entire engine, all power (dashboard lights, display screen, everything). I panicked and went to go turn the caution lights on--they wouldn't work. As people behind me started honking, I tried to roll down my window to motion them on---the window wouldn't roll down. I had no choice but to open my car door, and stick my hand out to start waving people on behind me. Knowing this was a dangerous situation to be stuck in the middle of the road with no way for cars behind me to know I was stalled, I called 911. They transferred me to the local police department and within 10 minutes, an officer got behind me and turned his lights on to notify other cars to slow down and go around. After about 45 minutes of waiting for a tow truck, the police were getting concerned because of the continued safety risk. So they had another officer jump my car. That got it into the parking lot of a cvs, where it immediately died again. When it's dead, it tries to revive itself and periodically, lights will come on and start flickering. You then go to try to turn it on and are unable to. The latter situation has happened to me twice in the past (where it will not turn on, lights flicker, etc). However, in both of those former situations, my car was parked (once at my apartment complex and once at church) so there was not as much of a safety concern . However, for it to completely dead stop in the middle lane of an extremely busy road on a saturday at 4:30p was extremely concerning. What is more concerning is that this car is |
| Category | Unknown Or Other |
| Date | Mar 24, 2023 |
| State | NJ |
| Description | Brakes make loud noise went in reverse took the vehicle to dealer for service they replace some bushings but still is making the noise. |
| Category | Engine And Engine Cooling:engine |
| Date | Mar 23, 2023 |
| State | TX |
| Description | The contact owns a 2020 gmc sierra. The contact stated that while driving approximately 30 mph making a left turn, there was an abnormal rattling noise. There were no warning indicator lights illuminated. The vehicle was towed to the local dealer where it was diagnosed the oil was not changed, and that the flex plate behind the engine had locked up. The flex flywheel broke and shattered. The pin broke and locked up the engine. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure was 85,000. The vin was not available. |
| Category | Fuel/propulsion System |
| Date | Mar 23, 2023 |
| State | MS |
| Description | Contacted dealer to schedule recall 22v859. I was informed parts on back order. I can smell raw fuel, at times while driving. Although this recall does not address the core problem (cracked fuel injectors), ford should have had the parts available for the temporary fix, prior to sending out the letter to customers. |
| Category | Electrical System |
| Date | Mar 16, 2023 |
| State | PR |
| Description | The contact's wife owns a 2021 ford bronco sport. The contact stated that while his wife was driving at an undisclosed speed, several unknown warning lights illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 9,000. |
| Category | Fuel System, Gasoline |
| Date | Mar 15, 2023 |
| State | WA |
| Description | The contact owns a 2021 ford bronco sport. The contact received notification of nhtsa campaign number: 22v859000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Fuel System, Gasoline |
| Date | Mar 15, 2023 |
| State | WA |
| Description | The contact owns a 2021 ford bronco sport. The contact received notification of nhtsa campaign number: 22v859000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Fuel System, Gasoline, Fuel System, Gasoline |
| Date | Mar 14, 2023 |
| State | FL |
| Description | The contact owns a 2021 ford bronco sport. The contact received notification of nhtsa campaign number: 22v859000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Visibility:windshield |
| Date | Mar 14, 2023 |
| State | MI |
| Description | The contact owns a 2021 ford bronco sport. The contact stated that she noticed a crack was formed at the bottom of the windshield. Upon taking the vehicle to a dealer for an oil change, the mechanic informed her that several cracks had formed at the bottom of the windshield. The mechanic also stated that there was an unknown recall for the failure; however, the vin was not included. The contact stated that the cracks had expanded vertically on both sides of the windshield, obstructing the driver's vision. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 13,000. |
| Category | Service Brakes, Steering |
| Date | Mar 13, 2023 |
| State | MI |
| Description | The contact owns a 2021 ford bronco sport. The contact stated that while reversing, there was an abnormal grinding noise detected coming from the brakes. While driving at various speeds around a curb, the steering wheel was jerking. There were no warning lights illuminated. The vehicle was taken to the local dealer and the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 9,000. |
| Category | Service Brakes |
| Date | Mar 10, 2023 |
| State | OH |
| Description | I have a 2021 bronco sport badlands with the 2. 0. When taking the vehicle out after it has been sitting overnight or longer, as others have stated, the brakes are extremely sensitive and will groan/make a loud noise when even the slightest pressure is applied. I assumed until now that it has been condensation on the rotors, but seeing as the frequency it occurs has been everytime I get in the vehicle, I did some investigation and found out this is quite a common issue here. No brake performance issues have been noticed, just annoying noise. Adding my experience for documentation purposes. |
| Category | Visibility/wiper |
| Date | Mar 10, 2023 |
| State | GA |
| Description | A large crack in the windshield appeared out of nowhere. There was no injury to the windshield, no damage from a rock, etc. I got in my car one day after work and a large crack had appeared. I viewed company footage to see if something damaged my car, and there was nothing found. The crack appeared as a malfunction of defect of the car. |
| Category | Service Brakes, Hydraulic |
| Date | Mar 08, 2023 |
| State | TX |
| Description | The contact owns a 2021 ford bronco sport. The contact received notification of nhtsa campaign number: 21v922000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Engine |
| Date | Mar 07, 2023 |
| State | TX |
| Description | Catastrophic engine failure |
| Category | Fuel System, Gasoline |
| Date | Mar 02, 2023 |
| State | CA |
| Description | The contact owns a 2021 ford bronco. The contact received notification of nhtsa campaign number: 22v859000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Fuel System, Gasoline |
| Date | Feb 24, 2023 |
| State | FL |
| Description | The contact owns a 2021 ford bronco sport. The contact received notification of the nhtsa campaign number: 22v859000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and an appointment was scheduled; however, upon the contact waiting for the repair, he was informed that parts were not available for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Service Brakes |
| Date | Feb 22, 2023 |
| State | AR |
| Description | The brakes make a loud moaning/squealing noise like a whale every time I brake in reverse. The brake recall did not fix the problem. They still squeal every single time I leave my driveway. |
| Category | Fuel/propulsion System |
| Date | Feb 20, 2023 |
| State | GA |
| Description | Had the vehicle in for regular service and recall repair january 13, 2023. I was informed that the recall could not be completed due to there not being any available parts for the repair. It has now been four weeks and I haven't heard from the dealership about completing this repair. I am concerned about the lack of interest on the part of ford motor company and its local dealer in completing these repairs. The statement about there not being any parts for the repair is not totally true. The company is using all available parts for production and their bottom line rather for the safety and well-being of their customers. There are at least ten (10) like vehicles on the dealership's lot at the present time that the parts could be taken from for repair of the vehicle and my safety and well-being. |
| Category | Fuel/propulsion System, Unknown Or Other |
| Date | Feb 17, 2023 |
| State | CA |
| Description | The vehicle was acting weird and not providing power in the way that I would expect it when accelerating. If the vehicle cannot accelerate, I am at risk because I may be merging into traffic and a car could hit me. I tried calling the dealer but they don't have a solution to the problem yet. It is a safety recall but they don't have a way to fix it. There's also a lawsuit that I'm not related to but about this same issue. So I'm concerned this is going to take a long time to be solved. The screen inside the car malfunctioned and turned off but I'm not 100% sure if that's related. Below is the recall that I am referring to manufacturer recall number22s73 nhtsa recall number22v859 I'm just hoping to be able to drive a safe car and I'm concerned that this is a danger to me and my passengers and I'm not sure what I can do about it because even the dealership doesn't have a solution. |
| Category | Visibility/wiper |
| Date | Feb 15, 2023 |
| State | CA |
| Description | When driving in light, moderate, and heavy rain, the wipers fail to operate properly causing a loss in visibility and significant risk of accident. Specifically, when the wipers are on the fast intermittent, slow constant on, or fast constant on, they operate as expected for 45-80 seconds after which the wipers begin to slow down and stop. The wipers must be physically turned off and back on the make them work again, only to have the issue continue to occur after another 45-80 seconds. While driving at freeway speeds in moderate rain, this issue has caused numerous dangerous situations where my visibility has been reduced significantly. |
| Category | Electrical System, Engine, Exterior Lighting |
| Date | Feb 08, 2023 |
| State | CA |
| Description | 2nd time in a month this car has shut off completely while in motion. Both times in an intersection. No power to even turn on hazards to let traffic know I was stuck. Finally gets some power and hazards are able to come on but they are faulty and glitch, do not stay consistently on. Ford had no answers for me a month ago and just sent me home. |
| Category | Electrical System, Engine |
| Date | Feb 07, 2023 |
| State | TX |
| Description | While driving the vehicle the warning system activated and the entire car shut down. I was stranded in an intersection of a busy street during a heavy traffic period. I was unable to start the vehicle, use my hazards, or put the car in neutral to push it to a safe location. |
| Category | Electrical System: Instrument Cluster/panel |
| Date | Jan 31, 2023 |
| State | NJ |
| Description | The contact owns a 2021 ford bronco sport. The contact stated that on numerous occasions while driving at various speeds, the instrument panel intermittently illuminated and then went blank. The vehicle was taken to the dealer where the cause of the failure could not be determined. The contact was advised by the technician that the panel was rebooting independently; however, the failure recurred. The vehicle was not repaired. The manufacturer was notified and sent a video of the failure; however, the contact had not received a call back from the manufacturer. The failure mileage was 2,723 |
| Category | Fuel System, Gasoline |
| Date | Jan 31, 2023 |
| State | CA |
| Description | The contact owns a 2021 ford bronco sport. The contact received notification of nhtsa campaign number: 22v859000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking, Unknown Or Other |
| Date | Jan 27, 2023 |
| State | TX |
| Description | Charging system the vehicle safety systems and monitoring systems shut down due to battery charging system failures. Problem confirmed by ford engineers. And ford service where the vehicle is still sitting. Vehicle has been at dealership 90% since 8/2022. They and ford engineers do not know what's wrong or why it will not keep a charge. Battery replaced, alternator and more but it still is unsafe to drive. Have too many warnings to count. And we have taken it to dealer for repair but nothing fixes it. And even the ford engineers do not understand why it fails. |
| Category | Service Brakes |
| Date | Jan 26, 2023 |
| State | SC |
| Description | The contact owns a 2021 ford bronco sport. The contact stated while reversing and pressing the brake pedal, there was a loud grinding sound coming from the rear of the vehicle. The contact stated that additional force was needed while depressing the brake pedal to stop the vehicle. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was also notified of the failure, but no assistance was offered. The failure mileage was 2,000. |
| Category | Service Brakes, Hydraulic |
| Date | Jan 26, 2023 |
| State | AR |
| Description | The contact owns a 2021 ford bronco sport. The contact received notification of nhtsa campaign number: 21v922000 (service brakes, hydraulic) however the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Engine, Fuel/propulsion System, Service Brakes |
| Date | Jan 22, 2023 |
| State | CA |
| Description | I had recall done a few months back regarding my breaks. Breaks always sound horrible when my vehicle is cold. When the recall was done they sound even worst. Ford parts are the worst. Im embarrassed every time I leave my driveway. Due to the loud noise. I took my car to marina ford on october 2022 because the engine sounds horrible. It shakes. I feel like I will get stranded. The dealer tech told me they did not have anything available until january 2, 2023. Once january came they told me they did not provide rental cars. Im scared to drive my vehicle. I drive for a living with people with disabilities. We are put in danger every time I drive. I have several videos on how my engine trembles, I am putting myself and my consumers at risk. Please help me resolve my problem. Ford is not helping me since there family own dealers. I would appreaciate a response. Thanks |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Jan 19, 2023 |
| State | TX |
| Description | Catastrophic engine failure on major highway . The warning message was " your engine is shutting down " |
| Category | Engine, Seats, Visibility/wiper |
| Date | Jan 19, 2023 |
| State | PA |
| Description | This car has had so many recalls on it and it does not stop. Gibbons ford does not have windshield wiper clips; there is constant recalls on this car. What are my options? |
| Category | Power Train |
| Date | Jan 19, 2023 |
| State | MN |
| Description | 1/10/23 I was driving my bronco and all of a sudden it lost power. I was only able to drive 20mph. When it lost power I rcvd a msg that I needed to “service my engine soonâ€and a wrench light came on. I called the dealership where I bought it and they couldn't get me in until feb 6 and were not able/willing to give me a loaner in the meantime. I called another dealership and they were able to get it in 1/13/23. That dealership asked me to restart my bronco to see if the code reset. It did but gave me another error and the engine light came on and said the electronic throttle body was likely stuck open or has problems. I am still waiting for a loaner (1/19/23) they confirmed it was the power train and said the part is on backorder and could be 2weeks, 6months or a year: they were not given an estimated timeline. Ford should be giving me a vehicle to drive, it shouldn't fall on the service dealer to provide one for the faulty ford vehicle. And then today I get a notice of another recall - stating my bronco could start on fire - but no parts available to fix that either…wtf?? |
| Category | Back Over Prevention:display Function, Communication, Fuel System, Gasoline |
| Date | Jan 18, 2023 |
| State | NY |
| Description | The contact owns a 2021 ford bronco. The contact received notification of the nhtsa campaign number: 22v859000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated while driving at approximately 55 mph, several unknown warning lights were intermittently illuminated and the back over prevention screen turned white. The contact stated that the vehicle communication error message was displayed. The contact was able to navigate the vehicle off the road. The contact notified ford's aaa for towing however, the tow truck never showed up. The contact then notified the local authorities. The local authorities notified a tow truck, and the vehicle was towed back to the residence. The manufacturer was notified of the failure and confirmed that parts were unavailable. The contact was advised to continue driving the vehicle. The failure mileage was approximately 25,000. |
| Category | Engine, Service Brakes |
| Date | Jan 17, 2023 |
| State | WI |
| Description | This has happened twice to me. First time, I was driving around a roundabout - and the engine kicked off and there were a lot of alerts across the screen. I was safely able to coast off the road and onto the side where I sat for a little bit trying to restart it. After pushing the start button several times - it started back up and I was on my way. Most recently, last week - I was driving on the highway and the engine died and so many alerts were going across the screen. I couldn't pay much attention to the errors because a semi almost rammed my back end. I was on an incline on an off ramp and was trying to coast to the side as much as I could. It was too scary to monitor what was happening on the screen. I sat there trying to restart the bronco and after several tries - it started back up and I was able to drive away. The bronco is at the dealership right now for them to look it over. No warning messages or anything - the engine shut down and then the alerts started. It appeared to be like every alert that could come up. There were so many. I also have the squealing and loud brakes. On back up .... They scream bloody murder. It is so embarrassing. |
| Category | Fuel System, Gasoline, Service Brakes |
| Date | Jan 17, 2023 |
| State | MI |
| Description | The contact owned a 2021 ford bronco sport. The contact stated that while driving at 55 mph, the vehicle inadvertently drove off the roadway and caught fire. The fire started from the front of the vehicle. The air bags were deployed. The contact sustained a broken hip, injuries to her pelvis, left clavicle, and right rib, as well as a head injury causing a minor brain bleed. Medical attention was received. The fire department arrived on the scene and extinguished the fire. A police report was filed. The contact was unaware if a fire department report had been filed. The vehicle was towed to an unknown location, where it was deemed totaled by the insurance company. The failure mileage was approximately 30,000. |
| Category | Service Brakes |
| Date | Jan 17, 2023 |
| State | OH |
| Description | Issue with brakes - the vehicle has been at the dealership 4 times with no resolution to the noise coming from rear brakes and now the brakes seem to lock up at a stop and release suddenly creating a safety issue for my family and the motoring public. After the last attempt the noise is a lot worse then it was prior to the repairs recommended by ford's tsb |
| Category | Engine And Engine Cooling:exhaust System |
| Date | Jan 15, 2023 |
| State | MI |
| Description | When my vehicle was warming up I noticed two plumes of smoke coming from the muffler area. One plume was the tailpipe and the other was shooting straight down from underneath the vehicle. Upon inspection I found a whole in the bottom of the muffler. There is no denting or impact damage near the hole. There is exhaust stains on the muffler ranging from the hole towards the rear of the vehicle. The exhaust stains show evidence that the whole and the exhaust leaking out has been taking place for quite some time. It is obvious the muffler rotted. |
| Category | Service Brakes |
| Date | Jan 14, 2023 |
| State | GA |
| Description | Had a recall done on my brakes because of the noise vehicle was making when going in reverse and difficulty and stopping. Brakes were replaced but current brakes do not work well and threw off a lot of dust did not fix the noise when going in reverse not sure if it needs rotors or if there's another issue with the brakes recall not resolved |
| Category | Seat Belts |
| Date | Jan 13, 2023 |
| State | FL |
| Description | My toddler in his car seat while we were driving, reached over and grab the seatbelt that was closest to his car seat with his hand. As we were driving, he pulled the seatbelt as far out as he could, so that the locking mechanism was activated. After he pulled the seatbelt all the way out, he had wrapped around his neck and let go of it, and the seatbelt ended up tightening around his neck. Luckily, he was able to tell me what happened and I was able to pull off and grab the seatbelt and keep tension on it so it wouldn't get any tighter around his neck. We had to call the fire department to cut the seatbelt off because the seatbelt was locked and getting tighter and we could not get it off his neck neck. As I called 911 I had to hold the seatbelt away from his neck from getting tighter, when the fire department got there their only option was to cut the seatbelt strap in order to remove it from his neck. Thankfully, quick thinking and holding the seatbelt away from his neck allowed me to be on the phone with 911 and when they got here allowed me to hold it away from his neck to keep it from choking him and potentially him turning blue from no oxygen. The seatbelt strap did leave a red mark on his neck from being wrapped around. |
| Category | Unknown Or Other |
| Date | Jan 10, 2023 |
| State | NY |
| Description | My car has around 13,000 miles and my heat started to not work. I took it to the ford dealer shop and it has been at the mechanic for over 1 month. They are replacing the water coolant. I read in forums that several people have had issues with the water coolant as well. I am unsure when the car will be ready |
| Category | Service Brakes |
| Date | Jan 05, 2023 |
| State | AZ |
| Description | The contact owns a 2021 ford bronco sport. The contact stated that while reversing at an undisclosed speed, there was an abnormal squealing noise detected. There were no warning lights illuminated. The vehicle was taken to the local dealer where the failure was confirmed but was not repaired. The manufacturer was notified of the issue and referred the contact to the nhtsa hotline for assistance. The failure mileage was approximately 9,202. |
| Category | Back Over Prevention: Sensing System: Camera, Unknown Or Other |
| Date | Jan 03, 2023 |
| State | CO |
| Description | Ford has a recall for rearview camera issues. They say my vin# is not included yet I have the same problem after backing up in 4-low has ended, the back camera stays on when moving forward. The recall notice that I am not suposed to need is 22c27. I have experienced this in the off roading in colorado. To reset the camera, I have to move to a safe spot, shut off the engine, and restart. The camera resets to normal until I back up in low gear again. Talked to someone at the ford custome service was told over and over again I was not included. Asked about reporting my problem and they would not. So giving you the info..;. |
| Category | Engine |
| Date | Dec 27, 2022 |
| State | TX |
| Description | The contact owns a 2021 ford bronco. The contact stated that while driving at an undisclosed speed, she depressed the accelerator pedal however, the engine failed to engage, and the vehicle stalled. The vehicle was towed to the contacts residence. No warning lights was illuminated. The vehicle was not diagnosed or repaired. The dealer was notified, and the contact was scheduled and appointment for the following month. The manufacturer was not notified of the failure. The failure mileage was approximately 6,000. |
| Category | Service Brakes |
| Date | Dec 21, 2022 |
| State | CA |
| Description | Our vehicle has multiple issues with it's brakes since we purchased the vehicle in december of 2021. Initially, when we would use our brakes while in reverse, the brakes would make a groaning sound (this started around january of 2022). We assumed it had something to do with the recall announced about the brakes of the vehicle and waited for parts to become available to get the brakes fixed. We finally got our brakes replaced once parts became available, but this did not fix the rear brake sound. The dealership replaced the rear brakes and the noise stopped. We brought the vehicle home and the front brakes began to squeal when using them while in drive. We called the dealership and let them know and they said to bring it back in. We brought the vehicle in, they replaced the front brakes and by the time we got home, the brakes were squealing again. We called the dealership, they had us bring the vehicle in again to inspect it, and confirmed they heard the squealing but they would not be performing a service until they confirmed with ford if they should replace the rotors. Two weeks later, we get the call to bring back the vehicle to replace the rotors. We bring it in, get rotors replaced and brought the vehicle home. After 4 days, our vehicle began to make the same squeal sound on our brakes while in drive, and make some sort of groaning sound when we came to a complete stop. Ford employees seem to not be able to fix this issue and seem frustrated with us that we keep calling and asking for help. |
| Category | Visibility/wiper |
| Date | Dec 19, 2022 |
| State | WI |
| Description | This issue occurs anytime the wipers are used, including rain, snow, sleet, etc.. The issue has been present from day 1 of ownership and continues to this day. Wipers are turned on to any setting. After approximately 1 minute, the wiping will stop completely, then start wiping at approximately 4sec intervals (15 cycles per minute). This pace is almost always inadequate to provide unobstructed visibility. This pace does not meet the mandated requirements of fmvss 104 section s4. 1. 1. 3 (20 cycles per minute) and thus means the vehicle should deemed non compliant for on road use until corrected. |
| Category | Service Brakes |
| Date | Dec 16, 2022 |
| State | FL |
| Description | The vehicle seems to have long stopping distances and I experienced shaking at highway speed. Also, when I back up, there is a very loud moaning noise, like a ‘ship horn'. This noise occurred several times from when I first bought the new vehicle and each time I took it to the dealer, they said they couldn't duplicate the problem. That was over 4 times now that the dealer denied there was a problem. I then made a video of the noise to prove it to the dealer. They agreed there was a tsb for caliper pins and bushings, so they did that work. Before I left the dealer service department, the problem happened again to the service advisor, so they have the car now waiting for ford to investigate. Online ford bronco forums also show a defect in the ‘coefficient of friction' for the brake pads, but both ford and the dealer currently are saying that's a wear item and they won't fix it under the warranty (my car has 30k mikes now but this problem occurred first when I only had the car for a few months). As part of the tsb service on 12/15/2022, they said my front original brake pads are like new but the back ones are due to be replaced. They acknowledged that the rear pads usually last twice as long as the front, but my vehicle is opposite that. I think they should put new brakes and new rotors on the vehicle under warranty, especially in back since those rear pads only should not be worn out at 30k miles while the front are like new. Clearly, there is a problem with the rear brakes (primarily,) but maybe in the overall balance of the braking system, resulting in premature wear of the back pads, longer stopping distances, and that awful noise when I back up. |
| Category | Service Brakes |
| Date | Dec 15, 2022 |
| State | OH |
| Description | The contact owns a 2021 ford bronco. The contact stated while reversing at approximately 3 mph, the contact depressed the brake pedal and there was a loud honking sound inside the cabin on the passenger's side of the vehicle. The contact stated that the noise was heard at start-up and while reversing and depressing the brake pedal. The contact stated no warning light was illuminated. The contact called a local dealer and was informed that the sound was not related to a recall. The vehicle was not repaired. The manufacturer had been contacted but the contact was transferred to the nhtsa hotline. The failure mileage was 7,982. |
| Category | Electrical System, Unknown Or Other, Vehicle Speed Control |
| Date | Dec 13, 2022 |
| State | TX |
| Description | Driving the vehicle between on a highway and, repeatedly, the control panel would completely shut down with the warning that the battery was running low on power. It doesn't make sense since the vehicle is less than two years old. |
| Category | Service Brakes |
| Date | Dec 10, 2022 |
| State | MD |
| Description | Every morning or when it's raining out the breaks make a horrible loud grinding noise on when hitting the breaks as you back up. My concern is that these breaks are oxidizing super quickly as this started happening only after a few months of owning my new car. I have had many cars and mostly used cars and never have I heard this horrible noise when breaking while backing up. I feel like these are going to degrade severely quickly. |
| Category | Tires |
| Date | Dec 10, 2022 |
| State | WI |
| Description | At 21,000 miles on bronco I purchased as new, I received an alert on the dash for low pressure on all 4 tires. I stopped the car and all 4 have bulges in the same place. I called continental and they set up a file #4143053155 and told me to take it to the dealer for inspection. I took it back to van horn in lomira wi for that inspection on 12/9/22. They took pictures and sent them to continental who tells me that this is normal for tires to have bulges in the side. I am very concerned if the tires are actually safe to drive on. The tires are continental pro contract tx p225/r65/17. |
| Category | Service Brakes |
| Date | Dec 08, 2022 |
| State | MO |
| Description | The contact owns a 2021 ford bronco sport. The contact stated while driving 40 mph, the contact noticed a delay while depressing the brake pedal. The vehicle was taken to the dealer and the front brake pads were replaced. The manufacturer was contacted and agreed to replace the front brake pads; however, the rear brake pads were not replaced. The failure mileage was 100,000. |
| Category | Service Brakes |
| Date | Dec 06, 2022 |
| State | FL |
| Description | The contact owns a 2021 ford bronco sport. The contact stated that while driving soon after starting the vehicle, while the gear shifter was in reverse(r), the brake pedal was depressed and there was a loud squeaking sound. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the brake pads needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the local dealer on five occasions, and the mechanics were unable to duplicate the failure. Additionally, the contact stated that the failure was reoccurring while driving at various speeds and that a vibration was felt when the brake pedal was depressed. The manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. The approximate failure mileage was 600. |
| Category | Service Brakes |
| Date | Dec 05, 2022 |
| State | PA |
| Description | Some ford bronco sport and escape suvs, which share a brake system, are being recalled now because nhtsa has determined that they may not stop in a short enough distance in some circumstances. A total of 114,996 vehicles, mostly 2021 models with a few 2022s, will be recalled starting in early january. Yes dealer has car and told be it need booster. This was bought less than a month . I dont think it was look at with ford gold certified. Found out it was in shop late july august by previse buyer. They coverd it up never gave me sheet what was look at. |
| Category | Engine |
| Date | Dec 03, 2022 |
| State | AZ |
| Description | Per master tech bo at camelback ford in phoenix, az - he stated he had a 2021 bronco sport in his shop for 3 months with the same issue mine has had now 3 times and mine has been "repaired" twice. He could not find out why the vehicle was stalling/losing power while in motion. I proceeded to look for an answer and had asked if that bronco sport he is referring to is still in his shop.. His answer was no. I asked then what was the issue, his response was a failing guide-pin in the transmission not being an exact sit in the fitting position. I had my vehicle towed to chapman ford of scottsdale, az for the 3rd time. They started a inspection/diagnoses on my vehicle without knowing at all why my vehicle was towed in. Then proceeded to not listen to my request of inspecting the transmission assembly and denied service to my ensure if my family is (asap) - as safe as possible - in this vehicle and stated "it is supposedly drivable" (recorded line). They said my vehicle "stalled" and did not lose power (like they were there when I was moving 20 mph) because of the fuel level! They reported (recorded line) vehicle was brought in with estimated 26 miles like this is a non-sufficient amount of fuel. ** let me be the first to say the estimate is not an estimate I have gotten this car down to the 10 miles left warning indicator message and felt no problems regarding to a low fuel amount. First open case with ford motor company was closed at their discretion for their reasons the day it was opened first case number: [xxx] second case number was also closed the day it was open due to the dealerships report after looking at nothing and the car is supposedly drivable! Second case number: please reach out as I did not save this one but will obtain as soon as possible. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Power Train |
| Date | Nov 28, 2022 |
| State | TX |
| Description | Vehicle brought into dealership for brake recall. After this service, vehicle had loud metallic grinding sound when turning hard to the right under moderate acceleration. Vehicle was brought back to the dealership the next day, and the determination was there was damage to the rear differential due to a lubrication issue. The dealership added more fluid and a noise reducer fluid, and returned the vehicle a week later. Issue still persists, though not as loud as before. No warning lamps or messages appeared. Only symptom was grinding / surging of transmission when turning, and upon initial acceleration |
| Category | Service Brakes |
| Date | Nov 28, 2022 |
| State | TX |
| Description | Vehicle brought in for brake recall at 11k miles. After service completed, vehicle has a loud screech when vehicle is in reverse or in a tight turn radius. No warning lamps or symptoms before this issue occurred. Vehicle is being brought back to dealership for further inspection. |
| Category | Structure:body |
| Date | Nov 27, 2022 |
| State | SC |
| Description | The doors on my vehicle are buckling. There are ripples in the sheet metal on all four doors where the metal meets the window glass. It appears to be some type of structural issue. Im worried if these doors are buckling under normal wear and tear im concerned if they are structurally sound if the vehicle were involved in a accident? Is the cause of this issue metal fatigue? I am not an engineer but there is obviously an issue with these doors that may be some type of safety issue. I brought this to the attention of ford and they acknowledged the issue. They took photos of the issue but have not come up with a solution. While at the dealership having my vehicle inspected I observed several other ford broncos with the same issue. I provided photos of the issue but I must admit it is difficult to see. |
| Category | Service Brakes |
| Date | Nov 18, 2022 |
| State | TX |
| Description | I had my vehicle taken to address its recall on the breaks. Within a few weeks time, my vehicle began creating excessive break dust on the front breaks and began making a grinding sound when backing up. I had my vehicle brought back into the dealership to have those items looked at and staff brushed this all off as being normal. However, the breaks never behaved this way before the "recall fix" and I'm concerned that all of these issues may point to a bigger issue. Did I buy a lemon or is this truly normal? |
| Category | Service Brakes, Hydraulic |
| Date | Nov 16, 2022 |
| State | WI |
| Description | The contact owns a 2021 ford bronco sport. The contact stated that there was an abnormal squealing sound coming from the vehicle while in reverse(r). There was no warning light illuminated. The contact had taken the vehicle to a dealer where she was informed that her vehicle was not included in nhtsa campaign number: 21v922000 (service brakes, hydraulic). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 20,000. |
| Category | Engine |
| Date | Nov 09, 2022 |
| State | FL |
| Description | Check engine light came on and I took it into the dealership. They found the codes and confirmed low compression in cylinder 6. Was told I needed a new engine. |
| Category | Electrical System |
| Date | Nov 03, 2022 |
| State | TX |
| Description | Vehicle completely shut down while driving. No working lights and unable to put vehicle in neutral. Was stuck in a lane of traffic with nothing working. Same issue happened less than 2 weeks ago, dealership had the vehicle for 7 days and said they found nothing wrong and couldn't fix it. Tow truck driver told us it was the second bronco he tower in 2 days with the same problem. |
| Category | Engine |
| Date | Nov 03, 2022 |
| State | WA |
| Description | The car started chugging check engine light came on car studdered before actually turning over. |
| Category | Electrical System |
| Date | Oct 25, 2022 |
| State | TX |
| Description | Vehicle completely shut down. Nothing would work. |
| Category | Engine |
| Date | Oct 24, 2022 |
| State | CA |
| Description | On december 4, 2021, I was accelerating to get on the freeway when my bronco started shaking (from the front of the vehicle/under the hood) and refused to speed up. I was thankfully able to pull safely off the freeway into a vacant lot and wait for a tow. The work was completed, but I still had to wait over a month before getting my vehicle back. The entire engine needed to be replaced. |
| Category | Engine |
| Date | Oct 22, 2022 |
| State | FL |
| Description | I have reported this prior (complaint number 11481579). Another total catastrophic shut down of the vehicle occurred while my son was driving causing a near miss fatal rear ending on a busy road. The vehicle loses all power and electrical for no reason while being driven. Only after 5-10 min can the vehicle be restarted. I am reporting this story to new agency so I recommend the nhtsa take issue seriously. |
| Category | Unknown Or Other |
| Date | Oct 09, 2022 |
| State | TX |
| Description | I was waiting to turn at a red light when the engine shut down and I lost all power including all lights and locking mechanisms. I was unable to get it off the road because it was locked in gear. It had to be towed and dropped off at the dealer. It is still there at this time. |
| Category | Service Brakes, Suspension, Unknown Or Other |
| Date | Oct 06, 2022 |
| State | TX |
| Description | Makes a loud moaning sound when reversing after vehicle has sat for a few hours. Brake pads are fine, does not happen when braking while going forward. Only braking while going in reverse. |
| Category | Service Brakes, Hydraulic |
| Date | Oct 06, 2022 |
| State | CA |
| Description | The contact owns a 2021 ford bronco sport. The contact received notification of nhtsa campaign number: 21v922000 (service brakes, hydraulic). The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle was taken to the dealer, and the dealer informed the contact that the brake pads needed more wear and tear before they could perform the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. |
| Category | Engine, Power Train |
| Date | Sep 30, 2022 |
| State | CA |
| Description | In november 2021, I received delivery of my new ford bronco 4wd badlands vehicle. I went for a road trip with my family and friends in my new car. While driving back, the car engine light appeared on the dashboard, along with the service alert, and the car began to make noise. I pulled over and tried to restart the car, but it never started. We were in the mountains, where there was no signal for more than ten miles. We were completely stranded, along with my kids, who were 13 and 16 at the time, and one of my friends' 8-year-old daughter. We were fortunate to be with our friends and he was able to take us to a near-safe area where we could contact ford and the dealership. After 5 hours of waiting in a safe zone, we received a towing truck. I picked up the car with the towing driver and parked it at a nearly ford dealership. We had to book a hotel room in the area, and the next morning I went to the local ford dealership to request an appointment to see the problem, but they said they didn't have any appointments available for another three weeks and insisted I call ford customer service again. Ford customer service arranged for the same towing company that came last night to help haul the car to my dealership, where I purchased this car. My local towne ford dealership was nice enough to inspect and repair the car, but after a few days, I had a similar issue and they suggested that they replace the engine with a new one. The dealership took nearly a month to ship and repair the engine replacement. A few weeks ago, as my family and I were driving from sf to la, my car suddenly lost power. I kept getting the message, "powertrain malfunction/reduced power fault detected," and later, "service engine soon warning," which states that the engine control system has determined that the turbocharger is producing less boost than normal. It was shocking because I was on vacation with my family in la, and the kids were terrified to even be in the car. This are some experiences |
| Category | Structure:body:hatchback/liftgate:support Device/strut |
| Date | Sep 28, 2022 |
| State | FL |
| Description | Failed window assembly in tail gate resulting in broken tail gate window. Driving on a1a, melbourne beach fl, 630 am september 20th, 2022 45 mph heard very loud boom and saw that the high pressure cylinders that lift the back window blew apart and shattered the tail gate window obstructing my vision out of the rear window. The spontaneous combustions of the window assembly blew up and almost made me loose control of the vehicle. Nothing hit the window from inside or outside of the car. This car has been in maintenance on three other occasions to have the electrically operated systems repaired. I believe this is a manufacture defect. There is no explanation how this serious incident occurred and I fear for my safety driving this vehicle. I have filed a bbb auto claim, case number [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Sep 22, 2022 |
| State | CO |
| Description | My car went from 50 mph to nothing. Lost power. Coasted to the side of the road barely avoiding traffic. Dark road, sheriff had to sit behind car so I was not rear ended in pitch dark had to be towed to the dealer. One week later dealer uncertain. Likely complete engine failure maybe fuel valve less than one year old. 11,000 miles |
| Category | Power Train |
| Date | Sep 19, 2022 |
| State | MI |
| Description | When accelerating, there is a lag in shifting. The engine revs, but the vehicle doesn't move, like it's in neutral. This happens in normal mode, eco mode, and sport mode (the only modes tested so far). There is also a grinding noise sometimes when vehicle is lit in “driveâ€. This is a safety problem, because it happened as my wife was turning onto a busy road, and the vehicle would not accelerate. Had to take foot off accelerator, then try acceding again a few times to finally get vehicle to start moving. |
| Category | Engine |
| Date | Sep 18, 2022 |
| State | FL |
| Description | While driving approximately 40 mph the engine just shut off and the car stopped without warning on an extremely busy road. I could not turn the car back on at all and had to have someone help me push the bronco to the side of the road. My bronco had only about 3,500-4,000 miles on it and is less than a year old. About 5 months earlier I did hear a strange and very faint tapping noise from the engine right around the wheel base when I drove under 35 mph. About a week or two after I noticed this noise, it then went away. When I was at the ford dealership getting an additional key programmed for my bronco, I asked if they had heard of such an issue or if they thought it was something they should look into. They thought it was just a new car working out new car sounds. |
| Category | Power Train |
| Date | Sep 17, 2022 |
| State | MO |
| Description | Vehicle got stuck in gear while traveling on highway. I would accelerate and the rpms would shoot up but I was losing speed. I had to pull over, turn off the car and turn it back on. Some ford dealerships told me they won't even look at the transmission while others have a two week lead time to just look at it. I have no other cars to drive yet may or may not be offered a loaner depending on the problem. This is a huge safety risk because I can't be going highway speeds and then lose speed and be going 25mph on a 55mph road! I am still waiting to get my car seen and there were no lights that showed on the dash. |
| Category | Engine And Engine Cooling |
| Date | Sep 16, 2022 |
| State | TX |
| Description | The contact owns a 2021 ford bronco sport. The contact stated while driving 20-30 mph, the accelerator pedal was depressed but the vehicle failed to respond as needed. The transmission warning light was illuminated. The vehicle was taken to an independent mechanic where an oil change was completed. The contact then drove across the street and parked the vehicle. Upon restarting the vehicle, the vehicle experienced a rough start. The contact was able to drive; however, the vehicle failed to respond while depressing the accelerator pedal. The check engine warning light was illuminated. A message indicating to park and restart the engine was displayed. The contact drove back to the independent mechanic where it was diagnosed that there was no engine oil. Additionally, the independent mechanic diagnosed that the engine had failed and needed to be rebuilt. The vehicle was not repaired. The contact became aware that the vin was included in nhtsa campaign number: 22v191000 (engine and engine cooling) which he associated with the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 31,000. |
| Category | Visibility:windshield |
| Date | Sep 16, 2022 |
| State | NY |
| Description | The contact owns a 2021 ford bronco. The contact stated that after replacing the windshield wipers a crack formed on the bottom passenger's side corner of the windshield. The contact stated that the crack then spread up to the top corner of the window shield. The contact stated he called the local dealer who informed him they were unable to repair the vehicle due to not having the part available. The manufacturer was made aware of the failure and a case was opened. The contact stated that he called his insurance company who then referred him to safelite. Once the contact called safelite they scheduled a repair appointment; however, they delivered the wrong windshield for the vehicle. The vehicle was not repaired. The contact was concerned that the quality of the windshield was poor and could cause severe injuries in the event of a crash. The approximate failure mileage was 1,200. |
| Category | Electrical System |
| Date | Sep 15, 2022 |
| State | OH |
| Description | Within minutes of turning off my vehicle, I get the alert “ my vehicle equipped with fordpass(tm) connect has entered deep sleep mode to conserve battery energy. Remote features including start/stop and lock/unlock may be temporarily unavailable because your battery†we have had it in the ford service center several times to try to resolve this issue and they can not figure out what the problem is. They have checked several times and the battery is not low, reset the system and replaced the module under the passenger seat. Nothing has resolved this. This has been going on for over a year now. |
| Category | Suspension |
| Date | Sep 12, 2022 |
| State | FL |
| Description | The contact owns a 2021 ford bronco. The contact stated that while driving at an undisclosed speed, the vehicle was lopsided due to the driver's side front suspension measuring 38. 25 inches from the ground while the passenger's side rear suspension measured 40. 5 inches from the ground. The contact was concerned that in the event of a tire blowout, the weight distribution would cause a rollover. The vehicle was taken to the dealer where it was diagnosed with a faulty suspension that needed to be replaced. The dealer informed the contact that the vehicle performed as designed per the factory package. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 9. |
| Category | Visibility:windshield |
| Date | Sep 11, 2022 |
| State | NM |
| Description | The wind shields on these vehicles are cracking in abundance. My bronco wind shield cracked on the passenger side from the edge across the window. No rock hit it. I just came out one morning and it was cracked. I've read many complaints on line from owners having this problem. Now you can't get new wind shields because there have been so many issues, they are on back order. I tried to contact ford but they referred me to you. I do not believe this is normal. |
| Category | Engine |
| Date | Sep 10, 2022 |
| State | NY |
| Description | I was driving about 65mph on a bridge when my engine completely shut down. I barely was able to coast to the end of the bridge and was almost struck by multiple vehicles. This is a new bronco with 3000 miles on it. I see they had problems with this in the 6 cylinder but I have the 4 cylinder and this happened. Also when u got to the side of the road every single warning light in the vehicle went off. There was no warning sign. No previous issue. It just happened out of the blue and I could have been killed because of this. My wife was in the vehicle with me and was terrified. Then it took 4 hrs to get a tow truck to get us using road side assistance. Now I'm out a brand new vehicle for god knows how long and have no transportation. |
| Category | Unknown Or Other |
| Date | Sep 06, 2022 |
| State | FL |
| Description | Powertrain malfunction/reduced power |
| Category | Engine |
| Date | Aug 29, 2022 |
| State | GA |
| Description | Engine failed and replaced under warranty. |
| Category | Electrical System |
| Date | Aug 27, 2022 |
| State | FL |
| Description | On 2 separate occasions over the past 3 days the vehicle has lost total operability. All functions, lights, locks, etc cease and are unable to simply restart the vehicle. The first occurrence was on a busy highway in poor weather conditions causing a near accident/collision. It appears some electrical malfunction shits off all working of the vehicle only to recover 5-10min later. A brake failure signal was shown on second occurrence. This is a definite life-threatening defect needing prompt investigation and remedy. |
| Category | Engine, Service Brakes, Vehicle Speed Control |
| Date | Aug 27, 2022 |
| State | GA |
| Description | Traveling with cruise control set at 78mph. Service engine light came on without warning and vehicle couldn't maintain speed. Exited highway to determine what was wrong. Pulled into gas station parking lot and the power brakes failed. The vehicle had two recalls for brakes serviced on 7/7/22. The vehicle is being towed to a dealership as the vehicle had less than 12,400 miles and has been owned less than one year. Any/all components available for inspection. If driver had not had wherewithal to exit highway when they did, there certainly could have been a fatality incident. |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | Aug 26, 2022 |
| State | NC |
| Description | After I turned on the car, unbeknownst to me, the ford bronco stayed revved up and it did not slow down. I then switched from park to reverse and the bronco went so fast (>4000rpm) that I ended up hitting the tree so hard that the tree was uprooted. The car was not driveable and it had to be towed. This is under progressive insurance claim: 22-3913700. The insurance company would not check the "inside" of the car (etc... Transmission, electrical, etc...) as they say this is prior to the accident. I have called the ford dealership for assistance several times to report this and for them to take a look at the inside of the car, but they have not returned my messages. |
| Category | Service Brakes |
| Date | Aug 19, 2022 |
| State | MA |
| Description | The contact owns 2021 ford bronco sport. The contact stated that while the vehicle was in reverse(r), the brakes would emit a loud squealing noise upon depression without warning. The contact had taken the vehicle to the dealer and the front brake pads were replaced; however, despite the repair, the failure persisted. The contact then called the manufacturer who referred her to the nhtsa for assistance. The vehicle was not repaired. The failure mileage was unknown. |
| Category | Engine |
| Date | Aug 16, 2022 |
| State | NM |
| Description | Catastrophic engine failure 16 aug 2022. Ford bronco sport with the 2. 7 engine, some 2,800 miles, towed to repair facility austin tx, can be inspected there, notify for details. Safety of all at risk, car in "deep sleep" with no warning, fortunately not yet on interstate highway from residential/small business area. Multiple warning signals appeared in vehicle only as engine in death throes. This problem, we find, is now under investigation by the nhtsa. No information on fix by ford but appears to require full engine replacement under warranty. Inspection underway today at non-ford repair facility. Note: vehicle operated by new mexico owner's adult daughter in austin tx. |
| Category | Electrical System, Engine And Engine Cooling |
| Date | Aug 12, 2022 |
| State | FL |
| Description | The contact owns a 2021 ford bronco sport. The contact stated that the vehicle failed to start. There was no warning light illuminated. The vehicle was not drivable. The vehicle was towed to the local dealer, where it was diagnosed that the front belt and two coolant hoses needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 37,000. |
| Category | Engine And Engine Cooling, Service Brakes, Hydraulic |
| Date | Aug 12, 2022 |
| State | MD |
| Description | The contact owns a 2021 ford bronco sport. The contact received recalls notifications for nhtsa campaign numbers: 21v922000 (service brakes, hydraulics) and 22v191000 (engine and engine cooling). However, the parts to do the recalls repairs were not yet available. An unknown local dealer was contacted and confirmed that the parts for both recalls repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for recalls repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Engine |
| Date | Aug 10, 2022 |
| State | TN |
| Description | Within seconds of parking and turning off my vehicle I heard a loud pop and saw gray smoke billowing out from under the hood of my 2021 ford bronco sport. Within 10 minutes the entire vehicle was engulfed in flames and destroyed two other vehicles and did additional property damage. The fire investigator stated that the fire started in the lower right front of the engine compartment but many of the parts were now incinerated including the aluminum wheels that melted into a puddle. No warning lamps or other indicators were present. Insurance representatives are currently inspecting the vehicle. |
| Category | Service Brakes |
| Date | Aug 09, 2022 |
| State | HI |
| Description | When coming to a stop and pressing on the breaks it periodically will make s sound and then there is about a 2o sec delay before coming to complete stop. If I am driving downhill the delay is longer. This scares my since I drive over 100 miles a day for work. I have reached out to ford and the manufacture and they still do not have a fix to the issue. |
| Category | Engine, Fuel/propulsion System |
| Date | Aug 08, 2022 |
| State | AL |
| Description | I was driving in atlanta in 4 lanes of heavy traffic. My new bronco just started slowing down and I was almost killed by traffic swerving around me. The message said deactivated switch and fuel injector faulty. Then bronco completely stopped and would not crank. 100 degree heat in bad part of town. Stranded and scared. After being towed, the deactivated switch replaced in ford dealership in georgia. No loaner given. After 2 weeks at my expense, I get car back. 2 months later it happens again. Now, it's in dealership for third time for 2 more weeks. Waiting to hear what's wrong. The dealership has ordered fuel injector replacements. This is a brand new bronco with about 4k miles. I am distressed and disappointed. |
| Category | Engine |
| Date | Aug 07, 2022 |
| State | IA |
| Description | Very rough idle, rpm's bounce and do not stay smooth at all. Have 10,000 miles, has run rough since purchase. Getting worse as we accumulate miles. Will be taking to dealer very soon. Not throwing a code or light yet, but obviously something is wrong. |
| Category | Visibility/wiper |
| Date | Aug 04, 2022 |
| State | PA |
| Description | The speed of wipers is not fast enough. In moderate rain on high the wipers do not clear window fast enough. |
| Category | Engine |
| Date | Aug 02, 2022 |
| State | IL |
| Description | July 15, 2022 - lost power on i80 during heavy traffic. I had to pull to the side as I could not accelerate. Luckily it restarted and I was able to get home. I took it in for service at the dealership the next day (engine light did not come on until the next morning). I was told it was an issue with the catalytic converter and parts were on backorder but it was safe to drive until the part came in. 3 days ago, on saturday july 30th, I was in my driveway getting to leave and my bronco wouldn't start, it turned over briefly and then died. The engine made a loud 'knocking' noise and then complete silence. This was a saturday so they couldn't schedule a tow until until monday, its been at the dealership for 2 days and they are waiting to hear back from an engineer. I know it's covered under warranty but I think a recall should be issued before someone dies. I was driving about 60-65 mph when I lost acceleration. There was construction ahead but thankfully, it happened before an off ramp. If it hadn't happened in that spot, I wouldn't have had a shoulder to pull over to. |
| Category | Unknown Or Other, Visibility/wiper |
| Date | Aug 02, 2022 |
| State | MI |
| Description | My 2021 bronco sport has a stress crack in the windshield and it is very concerning because on the facebook forum, I am seeing tons of bronco sport owners having the same issue. Some owners are on their 2nd to 4th windshield. Ford is not taking responsibility for this issue and is having owners submit to their auto insurance. I'm very concerned for the safety and integrity of the windshields that are being put in these vehicles. I'm getting mine replaced but how can I trust that it won't happen again. I'm very scared that it will shatter while driving. |
| Category | Forward Collision Avoidance: Warnings, Service Brakes |
| Date | Jul 30, 2022 |
| State | NM |
| Description | Kepts getting hills stop brake malfunctioning anti collusion failures ant lock brake failure |
| Category | Fuel/propulsion System |
| Date | Jul 28, 2022 |
| State | CT |
| Description | Whilst traveling at highway speeds on the jersey turnpike, black smoke suddenly started emanating from the rear of the vehicle. All power was suddenly lost from the vehicle, with the accelerator pedal being nonfunctional. I was able, even though the vehicle was starting to fill with smoke and leave a trail of smoke behind, navigate across the lanes to the hard shoulder. The engine had of course ceased to run. At this time I exited the vehicle to assess the situation. Upon finding no obvious defects and the smoke having cleared, I reentered the vehicle, to see what the engine would do when the key was turned. The engine would not turn over, with only items running off of battery power. Basically the car was dead. At this time I called a aaa for a tow of the car. Unfortunately aaa can't tow on the new jersey turnpike, so a local tow company had to be called, to transport the car to a local exit. After the car was deposited in a car park close by, I then reached out to aaa to transport the car to my local ford dealer. The bronco was taken to stamford ford, in ct, where after inspection, we were told the car had suffered a "catastrophic failure". The vehicle took over one month before it was returned, as the whole engine had to be rebuilt. |
| Category | Fuel/propulsion System, Visibility/wiper |
| Date | Jul 23, 2022 |
| State | MT |
| Description | My engine light on again evap canister ford does not warnnety it. Need the oil recalled done but my ford dealer ship will not do it so running it with engine light on vo recalled done and wiper washer does not spray, can not get anything done by my ford dearler ship |
| Category | Visibility:windshield |
| Date | Jul 21, 2022 |
| State | IN |
| Description | The contact owns a 2021 ford bronco. The contact stated the front windshield cracked and was repaired by the dealer; prior to the second crack that occurred while driving approximately 35 mph. The vehicle was taken back to the dealer; however, they diagnosed no failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 9,000. |
| Category | Engine |
| Date | Jul 20, 2022 |
| State | NY |
| Description | On may 17th at 6,800 miles my motor randomly experienced catastrophic engine failure and has been at the ford dealership since. The dealership has not told me anything on how or why this happened other than the motor needs to be replaced. The dealer received the new motor on june 22nd. |
| Category | Engine |
| Date | Jul 19, 2022 |
| State | NV |
| Description | The contact owns a 2021 ford bronco. The contact stated while driving approximately 45 mph he heard a ticking sound coming from the engine and then a grinding sound before the vehicle stalled. The contact stated there was no warning light illuminated. The contact stated that after coming to a complete stop there were several unknown warning lights illuminated. The contact had the vehicle towed to a dealer. The dealer had not yet diagnosed or repaired the vehicle. The manufacturer had been informed of the failure. The failure mileage was 2,812. |
| Category | Steering |
| Date | Jul 19, 2022 |
| State | FL |
| Description | Within days of buying this 2021 bronco in april 2022, the power steering and drive modes (e. G., eco, sport) stopped working and we got the following error message: [see steering assist fault - service required] we called the dealership in georgia, which is far from our home, and they advised us to take it to one closer to us; the problem would be covered under warranty. We made the first available appointment with the dealership in havana fl and took our vehicle in on july 11th. We showed the photo saying "service required" and explained that every morning the drive modes don't work and the power steering usually does not work right away. We have to re-start the vehicle to get the power steering to work, but the drive modes don't work until later in the day (usually). We get the error messages shown repeatedly below saying "drive mode not available." despite the service department at the dealership saying they identified the malfunctioning part, ford sent us away without approving a warranty repair—citing a policy that because the service personnel could not report a computer code for the part, ford will not pay to fix it. The problem continues and we continue to provide photos to ford and ask them to fix this problem for us and for anyone else who is experiencing it. |
| Category | Electrical System, Engine, Service Brakes |
| Date | Jul 16, 2022 |
| State | MI |
| Description | We were on vacation in miami, florida in february 2022 driving in stop and go traffic when our 2021 ford bronco with 2. 7l ecoboost engine suddenly shut down. The entire electrical system shut down and the emergency brake was applied. We were unable to start the vehicle with the ignition button or key fob. Traffic was backing up behind us and we couldn't put our hazards on to let them know we were having vehicle trouble. A pedestrian tried assisting us with pushing the vehicle but due to the parking brake being applied it wouldn't move. As a last ditch effort I decided to try to start the vehicle through the ford pass app. Thankfully, that worked and the vehicle started. We called a dealership in miami to see if they could look at the vehicle before we traveled on to key west. They were unable to get us in so we traveled to key west. The ford dealership in key west was gracious enough to look over the vehicle and errors we received on the ford pass app. They did not find anything that would have caused the issue. We were just thankful we were on a side road in stop and go traffic when this happened rather than driving on the highway at 70 mph! |
| Category | Unknown Or Other |
| Date | Jul 16, 2022 |
| State | MT |
| Description | Ford says off road bronco bull I haul mail in the counrty so gravel roads the sheilds under break all the time and it breaks the e vap canister so I have to replace it on my own they will not cover it not under warnnety about a 00. 00 everytime it happens all the time. And I can not afford it. They need to do something about these cheep plasct sheilds cause I'am not going to keep replaceing them |
| Category | Engine, Vehicle Speed Control |
| Date | Jul 15, 2022 |
| State | CT |
| Description | Multiple times the engine has failed to respond to the accelerator pedal when engaged from a cold stop. The delayed response has happened several times while attempting to merge into moving traffic so even a 1 second delay is both dangerous and scary from a driver perspective. The vehicle was taken in for service recently and no problems were identified after mechanic testing. However, I wonder if this problem is related to the ongoing investigation of defective valves in the 2. 7l ecoboost engine. |
| Category | Engine, Power Train |
| Date | Jul 14, 2022 |
| State | PR |
| Description | Problems with the engine loses power and a message appears on the screen of the bus that says "transmission system failure" from the 1st day I bought it and the ford does not solve my problem. |
| Category | Engine |
| Date | Jul 14, 2022 |
| State | VA |
| Description | Engine locked up with 1,255 miles. Seemed to be running fine, then heard a noise and unit started to deselerate and started clicking. Was lucky enough to be on a local four lane road and coasted to a school zone pull off. Tried to restart and would not catch. Starter would stay engaged with foot taken off of brake. Had the unit towed to the dealership and the engine was replaced in about a months time. Hopefully this engine is good as it seems to accelerate better much better. My dealer did repair, but my concern is the value going forward. The bronco is still valuable for resale, but that's having all original numbers and this one no longer does and it will of course show up on a car fax and I'm afraid my resale value will decrease for theses reasons. |
| Category | Service Brakes, Structure:body |
| Date | Jul 13, 2022 |
| State | CO |
| Description | I have a brake recall related to a safety defect. The car does not stop quick enough at highways speeds, however ford has not offered a remedy in a timely manner. I have been to 4 different ford dealerships with no success. All four have informed me it would take a week to get the part, to later change the answer and say its unavailable on backorder. I can't get my brakes repaired. Additionally, the back door does not lock under any circumstances. The car is unsafe and unsecure from the inside and out. |
| Category | Electrical System, Exterior Lighting |
| Date | Jul 11, 2022 |
| State | NY |
| Description | There is an electrical issue with the cars running lights, headlights and interior lighting. Intermittently, when the car is shut off and either locked or unlocked, the cars running lights, and/or headlights, and/or interior lighting fail to shut off. This occurs beyond the 30 to60 minute delay feature. This happens when you lock the door from the door lock or the key fob. In all cases the car has to be unlocked and relocked, trying either, or re-starting the car, shutting it off and locking the car again. At some point the battery will fail before its 60 months. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings, Service Brakes |
| Date | Jun 28, 2022 |
| State | NM |
| Description | I was pulling into a residential driveway and as soon as the front tires entered the driveway the pre-collision alert warning went off and when I applied the brakes they did nothing. I proceeded to roll 25+ feet and crashed into the back of a parked car in the driveway. There were people standing just to the right of the parked car I hit. The ford dealer has had the vehicle for over 4 weeks now and all they've said is certain modules aren't communicating properly. |
| Category | Fuel/propulsion System |
| Date | Jun 25, 2022 |
| State | CA |
| Description | While driving on surface and freeway, the vehicle dramatically loses fuel pressure and slows down. It's a hazard. Nearly rear-ended on the highway. After a while, pressure resumes, only to fail randomly. No warning or malfunction indicators appear. Vehicle has been at a ford service center 2 times and is there again, now. First, they changed the battery. Then they told us we didn't drive it enough. Suspiciously, there's a recall addressing the exact same issue on the same make and model, made at a different plant. Perhaps it's related? Nhtsa campaign number: 21v625000. |
| Category | Fuel/propulsion System |
| Date | Jun 22, 2022 |
| State | CA |
| Description | On june 9, 2022, while traveling on an interstate highway at about 80 mph, the engine sputtered and died without any warning light activation. The vehicle failure caused an extremely unsafe condition which caused me to navigate without power, in moderate traffic, from the #1 lane, across the #2 lane and onto the shoulder. The failure caused me to perform this high risk maneuver in front of an approaching big rig traveling in the #2 lane. The vehicle was towed to the nearest ford dealership where an inspection determined the fuel pump had failed. The fuel pump was replaced but the dealership did not know if the replacement had been redesigned to prevent such catastrophic failures in the future. The loss of power was sudden and immediate without any prior warning messages and/or warning lamp activation. |
| Category | Service Brakes |
| Date | Jun 21, 2022 |
| State | CA |
| Description | I had two recalls which one of them was my breaks. I went about 3 months ago and they told me they didn't have the part and they would place the order and I would get a call as soon as it arrived. I waited and a new recall came in saying there was a leak in the engine oil and it could cause a fire on my car. I called ford after I made an appointment online, when I spoke to the lady she said she had no idea and all she could do was made me an appointment. I decided to drive myself in person to this dealer big valley ford and let them know what was happening since my app and my car both said I had I has 0% oil life and I needed oil changed asap. According to my sticker on the window from the previous oil changed it said I had over 1000 miles before oil change, yet my car and app were telling me I had 0% oil life. When I went to them specially after knowing there was a recall for oil leak they took my car and said they would inspected, they called me again and said there was nothing wrong with it and to ignored it, I never got a paper or anything with such information. I asked about the other recall and if my parts were finally in and the guy said there is no record or order for that. He sent me to speak to someone else and when I did they lied to me saying my car parts had been order. When I left a lady call me saying she needed pictures of my car to be able to order them and I told her someone had already said they were order that morning and she said no orders were never place. I drive back to them again and I live 20 minutes away, if I didn't show up in person again they would had never had made the order I had been waiting for over 3 months. As of today I do not longer feel safe with this car and I don't want it, yet I dont know what to do to solve this I need help please!! |
| Category | Engine |
| Date | Jun 13, 2022 |
| State | NM |
| Description | According the the service department at the dealership, the valves on my vehicle's engine failed and caused a complete engine failure. |
| Category | Engine |
| Date | Jun 13, 2022 |
| State | GA |
| Description | About 1 hour into our trip the vehicle started to shutter while at highway speed, no warning lamps or notices were indicated when the shutter started and I assumed it was a road vibration. We came to a stop sign about 2-3 miles after the shutter was noticed and the vehicle stalled at the intersection and would not restart. At that point the check engine light, in dash notifications and fordpass app notices indicated a serious mechanical malfunction. The vehicle needed to be put in neutral and pushed to the side of the road by me and my son to clear the intersection. Ford roadside assistance was contacted and a tow truck was dispatched to take the vehicle to the closest dealership. We sat at the side of the road for 2 hours waiting on the ford dispatched tow truck. The vehicle was towed to ford of clermonth. The ford of clermont, florida service department ran diagnostics on the vehicle the next morning(12/06/21). The ford service technician, following ford's diagnostic directions, determined there was catastrophic engine failure and ford immediately authorized an engine replacement. As per the attached service invoice the ford service technicians determined it was a valve failure that caused the engine failure. |
| Category | Engine |
| Date | Jun 12, 2022 |
| State | NC |
| Description | Engine completely destroyed with no notice at 4600 miles destroyed itself in less than three minutes while driving. New engine replaced |
| Category | Service Brakes |
| Date | Jun 12, 2022 |
| State | TN |
| Description | Purchased 2021 ford bronco sport in 9/21 and was made aware of safety recall from ford in 12/21 stating problem with front brakes to be repaired 2nd quarter of 2022. Took vehicle to dealership 4/22 and replaced front pads only. Took vehicle back 2 weeks later due to grinding noise coming from brakes and reduced braking distance. When the vehicle was inspected told nothing is wrong when clearly the vehicle is not safe. |
| Category | Engine |
| Date | Jun 10, 2022 |
| State | TX |
| Description | 8:28pm 6. 8. 2022 - bronco was towing 1 boat on a single axle trailer (total weight less than 3000lbs). - first soft top convertible roof panel was open - music playing at medium volume to drown out adjacent highway noise - heading ne on the highway 820 feeder road. - stopped at stop sign at intersection of cahoba drive. - pulled out of intersection and was traveling on a slight uphill at 18pmh - interior of vehicle smelled sweet and we noticed white smoke filling behind the vehicle - warning lights for battery (red battery) and service (wrench) came on and then a warning to stop vehicle and restart engine. This coincided with a sudden decrease in power. - pulled to the side of the road to a safe position and powered off the engine, allowed several minutes for it to cool then attempted to restart the engine with no luck. Service (wrench) light turned off and check engine light came on. - open hood to allow engine too continue to cool and to check for exterior engine damage. - documented current state of vehicle with photos. - had ford tow to grapevine ford in grapevine, tx. 8am 6. 9. 2022 - service advisor reached out to confirm vehicle was in shop and would be looked at this week. - I advised that based on the engine build date on the engine sticker, this vehicle was in the batch of potentially faulty valves from the lima facility. He said he and ford had no knowledge of potentially faulty valves and that the tech would perform the necessary checks. 10am 6. 10. 2022 - service advisor & manager reached out to advise that one spark plug was sheared off and that the engine would need to be replaced and possibly the turbos; fomoco would confirm what to replace. They actively avoided any discussion of the valves and did not respond when I mentioned them. I verbally requested copies of all videos/photos/reports related to my vehicle and access to parts. 1pm - I requested via text message to scott service advisor access to the my request above. Dealer to follow up next week |
| Category | Engine |
| Date | Jun 10, 2022 |
| State | CA |
| Description | Engine died, won't start again |
| Category | Electrical System, Vehicle Speed Control |
| Date | Jun 09, 2022 |
| State | MI |
| Description | 1. Vehicle issue. -at approximately 2k miles while driving through severe weather in the rocky mountains my new bronco lost all electronic driving systems that controlled driving modes including 4 wheel drive modes(goat) along with safety systems such as traction control, sensor systems, and cruise control. I was forced to drive through a white out in rocky mountains with 2 wheel drive due to the electronic goat modes failing. This was a dangerous situation as the systems I was relying on failed me when I needed them most. These systems failed off and on for the next three months before mysteriously subsiding. 2. Attempts to resolve. - took vehicle to ford dealer to identify issue and they said there was no record of these failures in the code system which is extremely concerning. If I had gone off the road and injured myself and or died ford would attempt to say there was no electronic failure when in fact there was a significant electronic failure of all traction systems. Fortunately I took video and photo evidence of the electronic failures. Alarmingly, these failures are not being recorded within the vehicle. |
| Category | Engine |
| Date | Jun 08, 2022 |
| State | TN |
| Description | The contact owns a 2021 ford bronco. The contact stated that while driving at an undisclosed speed, the vehicle made clicking sounds and then lost motive power. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with engine failure. The dealer informed the contact that the engine needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was 923. |
| Category | Engine |
| Date | Jun 07, 2022 |
| State | MO |
| Description | While pulling up to a yield sign the vehicle lost all power and shut off causing it roll past the yield sign and come to a stop in traffic blocking the roadway. The vehicle was towed to the ford dealership and after being diagnosed it had a broken valve that caused catastrophic failure to the engines head and caused the head of the engine to be replaced |
| Category | Power Train:automatic Transmission, Unknown Or Other |
| Date | Jun 03, 2022 |
| State | NV |
| Description | Loud grinding noise coming from transmission at 800 miles |
| Category | Visibility:windshield |
| Date | Jun 02, 2022 |
| State | IN |
| Description | The contact owns a 2021 ford bronco. While starting the vehicle the contact became aware of a line crack on the front of the windshield. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 7,337. |
| Category | Service Brakes |
| Date | May 24, 2022 |
| State | OR |
| Description | -I bought the ford bronco to flat-tow behind my motorhome. (all 4 wheels on the ground) -per ford this is permitted, they outline a procedure in the owner's manual on how this must be performed. -at least 48 states require a supplemental braking system on towed vehicle. -the bronco has an electronic break booster (ebb) -when the bronco is placed in the flat - tow mode, the last step is to turn the key off. -ford has set a timer (30 to 45 minutes) to shut down power to the ebb, when the key is turned off. -after timer expires, the brakes have no boost. This causes any after-market braking system installed on the bronco to be useless. -in these circumstances, the bronco is providing no help to the motorhome for braking, causing longer braking distances. Also, if the bronco were to become detached from the motorhome, the emergency braking system that should come on and stop the vehicle, would not work. Could cause injury or death by having a runaway. -ford has been unresponsive in attempts to remedy the situation. |
| Category | Power Train |
| Date | May 19, 2022 |
| State | CA |
| Description | Transmission broke at 4,884 miles reversing out of the driveway. The driveway has no grade and never sits on a hill. |
| Category | Electrical System |
| Date | May 18, 2022 |
| State | NY |
| Description | When trying to start my new ford bronco with 3000 miles on it in my driveway , the vehicle would not start and there were no lights on the dashboard , everything was black . When the vehicle was jumped , it started , but the console and radio was still black and when you put the car in drive it just stalled out. The tow truck came and could not put the vehicle in neutral so he had to drag the car onto the bed of the truck . It was taken to the dealership and they had the vehicle for a week and said they could not find a problem and after a few days the vehicle just started working. I read online that this same incident is happening to many bronco owners and this is something that really needs to be fixed by ford. |
| Category | Engine, Forward Collision Avoidance: Automatic Emergency Braking, Suspension |
| Date | May 17, 2022 |
| State | IN |
| Description | The car is stalling on hills! Then the car restarts and goes! My auto parking brake automatically comes on and you cannot get it to release! And I have notice the car wanting g to ride to the right of the rd ! |
| Category | Engine |
| Date | May 13, 2022 |
| State | CA |
| Description | Engine failure. My wife was driving the vehicle and was enveloped in smoke and the engine stopped and she was stuck in the middle lane of a busy road in rush hour. A dangerous section of road a few miles from our house. I drove down and gave her my suv and then called aaa who towed it to the dealership. The motor was dead. The vehicle was towed to future ford of sacramento. They then diagnosed it a few days later and informed us that it is a complete engine failure and that it will take several months to get the vehicle back to us. There were no warning lights or any warning prior to the engine stopping and a large amount of smoke to the point that my wife thought the whole vehicle was on fire. Four people stopped to help her and get her to the side of the road. |
| Category | Unknown Or Other, Visibility/wiper |
| Date | May 11, 2022 |
| State | TX |
| Description | The windshield is weak, I have 3 cracks and multiple divets within 6 months of purchase. |
| Category | Service Brakes |
| Date | May 10, 2022 |
| State | MO |
| Description | Loud screeching noise when backing up, seems to be harder to stop when applying brakes when needed to make a quick stop, been to dealer and he told me that the noise was normal! And couldn't duplicate the reduced braking issue! |
| Category | Engine |
| Date | May 03, 2022 |
| State | IN |
| Description | At 2,000 miles the engine dropped a valve. Vehicle has already received a new engine. Vehicle shut off running down the interstate. Safety was had to coast to shoulder and wait on tow truck. |
| Category | Engine |
| Date | May 03, 2022 |
| State | AK |
| Description | On monday, march 7, 2021, my ford bronco first edition with the 2. 7 engine experienced catastrophic engine failure. I was driving near my home when my vehicle stopped running. I did feel a strange pull in my steering and tires; but I was also driving on ice and assumed it was the traction control system at play. I was wrong. It was my engine losing compression and my engine failing. My dash lit up with a series of errors (all in quick succession and could not catch them all) and my vehicle lost all power and control. As mentioned above, I was driving on ice covered roads and had difficulty steering. I attempted to pull off the road and into a parking lot; however, the drive sloped up and I could not get clear of the entryway. I had to stop blocking the entrance to the veterinarian's parking lot. To increase the risk here, my vehicle was not visible from traffic turning in because of snow banks that were taller than my vehicle. I want to stress how incredibly lucky I was that this happened close to home. I went on a road trip and had returned home the night before. We had contemplated taking the bronco. If we had, we would have broken down on the parks highway in alaska. This highway is remote at most times with spotty cell service. The risks of having broken down in subzero temperatures with zero help was extremely high in my area. I also consider myself extremely lucky that I had a friend that was able to come move my vehicle from blocking the business entrance. When I used the ford app to get a tow, it quoted me 7 hours. I did call and complain that that was unacceptable. The vehicle was towed to the dealership and catastrophic engine failure was determined with a faulty valve being the contributing factor. This is a known valve issue and I have included my engine build date sticker in the photos. I included a photo of my bronco being loaded on the tow truck showing the ice roads and snow bank blocking my car from view. |
| Category | Unknown Or Other |
| Date | Apr 30, 2022 |
| State | FL |
| Description | When I drive in reverse at any speed, there is a very loud noise. When I got my last oil change I told the repair tech at my ford dealer and he said he didn't hear it. I took it home and now it is worse, and extremely loud. |
| Category | Service Brakes, Hydraulic |
| Date | Apr 25, 2022 |
| State | CA |
| Description | The contact owns a 2021 ford bronco sport. The contact received notification of nhtsa campaign number: 21v922000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Service Brakes |
| Date | Apr 22, 2022 |
| State | OR |
| Description | Flat towing 2021 ford bronco with 2. 7 v6 engine. After connecting my bronco to the motorhome and putting it in the tow mode the following will occur. About 45 mins after turning the ignition off and closing the doors the ebb (electronic brake boost) in the bronco shuts down leaving the bronco without any brake boost and leaves the supplemental brake system ineffective. When first connecting the bronco to the motorhome the brake boost is active and the supplemental brake system must be set to match, or it will lock up the brakes on the bronco when you stop. After the boost shuts down the supplemental brake system cannot apply enough force to the bronco brakes to assist in stopping and all at once it takes a much greater distance to stop the motorhome than it did when the boost was working. This is extremely dangerous as a break-a-way tow vehicle would have no brakes and become a missile, or the additional weight with no assisted braking could cause a 40,000lb class a rv to lose it's brakes down a steep grade. |
| Category | Engine |
| Date | Apr 18, 2022 |
| State | NV |
| Description | Constituent writes in regard to their 2021 ford bronco. Constituent stated that the engine has a known defect in the valves causing catastrophic engine failure. |
| Category | Electrical System: Instrument Cluster/panel |
| Date | Apr 09, 2022 |
| State | WA |
| Description | I was driving and a warning came up on the driver console that the I believe blind spot detection system malfunctioned (it happened really fast) and some of the lights on the dash went off. Then everything went dark on the dash and center console screen. The center console screen just said "vehicle network communication error". I turned off the car and the car would not turn back on after that. This happened while driving and could be very dangerous while driving especially at night. The pictured attached is with the car on, before I turned it off. Once I turned it off that screen stayed on all night with that message with a few accessory lights. |
| Category | Engine |
| Date | Apr 08, 2022 |
| State | CA |
| Description | 2021 ford bronco. Consumer writes in regards to a known valve defect which causes engine failure. The consumer stated the manufaucturer had not made any effort to acknowledge the failure. The consumer believed the engine should be recalled as many others share the defect. |
| Category | Engine, Unknown Or Other |
| Date | Apr 08, 2022 |
| State | CD |
| Description | 2021 ford bronco. Consumer writes in regards to engine failure. The consumer stated the manufaucturer had not made any effort to acknowledge the 2. 7 litre eco boost engine failure. The consumer believed the engine should be recalled as many others share the defect. |
| Category | Engine, Unknown Or Other |
| Date | Apr 08, 2022 |
| State | KY |
| Description | 2021 ford bronco. Consumer writes in regards to known defect with valves that causes catastrophic engine failure. The consumer stated the manufaucturer had not made any effort to acknowledge the failure. The consumer believed the engine should be recalled as many other vehicles share same the defect. |
| Category | Visibility/wiper |
| Date | Apr 08, 2022 |
| State | ME |
| Description | The wipers slow down to intermittent after 45 seconds or so every time driving in the rain when they are set on continuous or continuous high. This temporarily hampers your visibility when driving in the rain and the bronco is not even supposed to have auto sensing wipers. You have to change the wiper setting then put in back where you want the speed to be only to have it slow down again in 45 seconds or so. |
| Category | Engine |
| Date | Apr 01, 2022 |
| State | MI |
| Description | I was driving to work on the morning of march 14, 2022, on the highway approx. 70 mph. I felt a falter or engine buck, I began to lose power to the engine. The engine light began to flash and I was only able to drive 55mph. I was in a very unsafe area on a highway with a very narrow shoulder and so I proceeded to manage my speed to reach work safely. I was able to make the additional 10 miles to my workplace. When I stopped at the gate for security, the engine died and I was unable to restart it. |
| Category | Service Brakes, Hydraulic |
| Date | Mar 25, 2022 |
| State | CA |
| Description | The contact owns a 2021 ford bronco sport. The contact received notification of nhtsa campaign number: 21v922000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal metal-on-metal sound. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. Vin tool confirms parts not available. |
| Category | Service Brakes |
| Date | Mar 23, 2022 |
| State | MD |
| Description | what component or system failed or malfunctioned, and is it available for inspection upon request? The brakes are really weak. Yes available for inspection. How was your safety or the safety of others put at risk? Yes has the problem been reproduced or confirmed by a dealer or independent service center? No not yet has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No not yet were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning hard to slow down and stop in heavy traffic. They have been weak since purchase. |
| Category | Service Brakes |
| Date | Mar 22, 2022 |
| State | KS |
| Description | When flat towing 2021 ford bronco with 2. 7 v6 engine. After we connect our bronco to the motorhome and putting it in tow mode we lose electronic brake boost about 45 minutes after turning the ignition off and closing the doors. The ebb (electronic brake boost) in the bronco shuts down leaving the bronco without any brake boost and leaves the supplemental brake system not working. When first connecting the bronco to the motorhome the brake boost is active and the supplemental braking system must be set to match, or it will lock up the brakes on the bronco when you stop. After the boost shuts down the supplemental brake system cannot apply enough force to the bronco brakes to assist in stopping and all at once it takes a much greater distance to stop the motorhome than it did when the boost was working. This is dangerous and potentially life threatening. |
| Category | Service Brakes |
| Date | Mar 21, 2022 |
| State | FL |
| Description | The contact owns a 2021 ford bronco sport. The contact stated while reversing at an unknown speed, an abnormally loud screeching noise was coming from the brake pedal while depressed. There was no warning light illuminated. The vehicle was initially taken to an independent mechanic where he was informed that the lower control arm was defective; the mechanic referred him to a dealer. The dealer inspected the vehicle but found no defects. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 12,000. |
| Category | Engine |
| Date | Mar 18, 2022 |
| State | OH |
| Description | After 625 miles the low engine oil pressure alert came on. Had vehicle towed to dealership. After inspection they stated the engine will need to be replaced. It has now been two months and I'm still waiting for my vehicle to be repaired. |
| Category | Engine |
| Date | Mar 14, 2022 |
| State | NY |
| Description | I was on cruise control going about 70 yesterday when I lost all power at the gas pedal. I made it to the side of the highway and waited 90 minutes for a tow truck to come get me. I had my dogs with me and it was 25 degrees out. We were three hours from home. The service department reported today that I had a catastrophic engine failure. A valve came loose and was crushed by the pistons or some such. |
| Category | Service Brakes |
| Date | Mar 12, 2022 |
| State | OH |
| Description | When going in reverse loud grueling noises occur. When driving forward abnormal noises occurs but this noise is not consistent. I do need to apply more than normal braking while stopping. I took my vehicle in to have service look at it at the dealership but they stated there was nothing wrong. |
| Category | Engine, Unknown Or Other |
| Date | Mar 10, 2022 |
| State | WA |
| Description | My 2. 7l v6 engine dropped a valve, it was inspected and determined by the dealer. This happened after a 1 hour freeway trip on christmas eve. Luckily, the incident was in my driveway after shutting off the engine. If it would have happened minutes before we would have had complete power failure at 65mph. The problem was determined to be a defect and was replaced under warranty by the dealer. Unknown whether ford has done a post mortem inspection. No warning whatsoever prior to failure. It happened on shut down so no indication of an issue until attempting to restart 2 days later. |
| Category | Service Brakes |
| Date | Mar 09, 2022 |
| State | VT |
| Description | The contact owns a 2021 ford bronco sport. The contact stated that while his wife was driving, the brake hold system was causing resistance and the vehicle was grinding and shaking. The contact disengaged the brake hold assist. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the nhtsa. The failure mileage was approximately 5,000. |
| Category | Service Brakes |
| Date | Mar 09, 2022 |
| State | TX |
| Description | Flat towing 2021 ford bronco with 2. 7 v6 engine. After connecting my bronco to the motorhome and putting it in the tow mode the following will occur. About 45 mins after turning the ignition off and closing the doors the ebb (electronic brake boost) in the bronco shuts down leaving the bronco without any brake boost and leaves the supplemental brake system ineffective. When first connecting the bronco to the motorhome the brake boost is active and the supplemental bakes system must be set to match, or it will lock up the brakes on the bronco when you stop. After the boost shuts down the supplemental brake system cannot apply enough force to the bronco brakes to assist in stopping and all at once it takes a much greater distance to stop the motorhome than it did when the boost was working. Also, if for some reason the bronco becomes detached from the motorhome that is towing it, then the bronco becomes a missile waiting to hit what ever is in it's path as the emergency braking from the supplemental braking from the coach would not engage and stop the bronco. |
| Category | Electrical System:adas:parking Assist:sensors |
| Date | Mar 07, 2022 |
| State | FL |
| Description | The contact owns a 2021 ford bronco. The contact stated that when shifting into the park, the front camera sensors would activate when there was no object nearby and there would be a chime. The vehicle was driven to the dealer where it was diagnosed that the front sensors needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 200. |
| Category | Engine |
| Date | Mar 05, 2022 |
| State | IN |
| Description | My vehicle started showing power loss, and within 1 mile of driving completely died and refused to restart. The dealership diagnosed the engine as having dropped a piston and will require a full replacement. |
| Category | Service Brakes, Unknown Or Other |
| Date | Mar 03, 2022 |
| State | TX |
| Description | Every morning when reversing out of my driveway my brakes make a very loud noise. It's been going on for several months and is only getting worse. I've taken it up to the dealership and they cannot find the problem. |
| Category | Visibility/wiper |
| Date | Feb 28, 2022 |
| State | OH |
| Description | When operating the wipers at either of the highest/fastest settings (low and high), after about 45 seconds, the wipers will revert to intermittent. This happens at various driving speeds (not specific to driving slow or fast). When driving in heavy rain, it is very dangerous to suddenly not have adequate wipers. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Feb 25, 2022 |
| State | MI |
| Description | I started my car on 2/15. Drove about . 5 miles down the street through a fast food place. Drove another . 9 miles down the street. I heard a pop and pulled over immediately and the car was already on fire. The car had around 3542 miles on it. I had just leased it in september. Ford says this was the only vehicle that this has happened too. The inspection is happening with the insurance company as well as ford motor company. No prior issues and no warning signs on the car before the fire. |
| Category | Engine |
| Date | Feb 25, 2022 |
| State | OK |
| Description | The engine blew at 6,976 miles. |
| Category | Engine, Unknown Or Other |
| Date | Feb 24, 2022 |
| State | UT |
| Description | Was driving my son to school, maybe 30 mph when all of a sudden I heard some clicking noises from the engine. The power dropped and I was barely able to pull over to the side of the busy road out of harms way. Engine dead. Only warning lights I got were a forward sensor failure and then a message telling me to pull over put it in park and restart. I tried but I was not able to restart, the starter fired but didn't seem to engage with anything. Got towed to the dealer. Dealer confirmed a dropped valve and engine failure. Awaiting a replacement engine. |
| Category | Engine |
| Date | Feb 23, 2022 |
| State | CA |
| Description | Engine cut out in the middle of road driving in heavy traffic and would not restart. Vehicle was stranded and had to be towed to dealership. Driver and passengers had to exit vehicle into traffic to avoid dangerously sitting in disabled vehicle on road with significant traffic. Passenger and driver waiting in rain for tow truck to take vehicle to dealership. Dealership has stated engine has seized and can not turn over with starter or manual crank. |
| Category | Service Brakes |
| Date | Feb 23, 2022 |
| State | AZ |
| Description | The 21 bronco is sold and marketed as being set up and safe to flat tow recreationally. The problem is with the 2. 7l engine which has an electric brake booster. After 45 mins the battery management system turns the electric brake booster off. Thus the brakes are not powered and the required by law, brake system (3rd party) can not apply enough pressure. This is a serious design flaw. I have reached out to ford, they denied that there is a global problem and asked me to contact my dealer. The dealer search tsb's and other systems and saw no notations and thus did not want to see the vehicle. I have asked to speak to a bronco engineer and was denied. This is a known and confirmed issue to be found on any rv or bronco forum using search. Please help me put pressure on ford to fix this serious safety issue. This an on going issue thus date information below is irrelevant. 3rd party braking system is an airforce one by demco and was professionally installed, it functions as it should. |
| Category | Service Brakes |
| Date | Feb 23, 2022 |
| State | OK |
| Description | Flat towing my 2021 ford bronco with 2. 7 v6 engine. After connecting my bronco to the motorhome and putting it in the tow mode the following will occur. About 45 mins after turning the ignition off and closing the doors the ebb (electronic brake boost) in the bronco shuts down leaving the bronco without any brake boost and leaves the supplemental brake system ineffective. When first connecting the bronco to the motorhome the brake boost is active and the supplemental bakes system must be set to match, or it will lock up the brakes on the bronco when you stop. After the boost shuts down the supplemental brake system cannot apply enough force to the bronco brakes to assist in stopping and all at once it takes a much greater distance to stop the motorhome than it did when the boost was working. |
| Category | Engine |
| Date | Feb 18, 2022 |
| State | FL |
| Description | Engine stopped in parking lot. Would no re-start. Towed to dealership. |
| Category | Engine |
| Date | Feb 15, 2022 |
| State | CA |
| Description | Engine seized when coming to a full stop at a light. Shut off abruptly and shook the vehicle. Would not crank the engine over at all. Towed directly to the dealer 12/31/2021. |
| Category | Engine |
| Date | Feb 14, 2022 |
| State | NM |
| Description | On 12/11/2021 at 1,166 miles and after 35 days of owning the new vehicle I was traveling on interstate 40 about 400 miles from home. I was doing approximately 80 mph on the highway when the vehicle shuddered. Luckily right in front of an off-ramp. So I quickly pulled on the off-ramp. The engine light and several alarms went off and the vehicle died while traveling on the road. I was able to pull close to the side, but still in traffic. The engine was dead. It melted. It died on the highway, at high speed, with other cars around, with 1,166 miles on it. Brand new. It is still in the shop two months later. |
| Category | Engine |
| Date | Feb 11, 2022 |
| State | TN |
| Description | I experienced complete motor failure while traveling on the highway near my home. I was able to move across traffic to the shoulder of the highway. The vehicle would not re-start, and a tow service was required to take it to the dealership. They have informed the the motor is blown, and will require complete replacement. The vehicle has 6,600 miles and is fully covered under warranty. There were no prior warning or alarm indications, smoke, noise, etc to indicate and issue. The pertinent engine information is included in a picture as attachment. |
| Category | Electrical System, Visibility/wiper |
| Date | Feb 10, 2022 |
| State | NY |
| Description | The wiper motor or electrical controlling the wiper motor. When the two high wiper blade settings are selected, the wipers run for around 30-40 seconds, then slow down and eventually stop. You can watch it happen. This has happened while having snow and rain on my windshield. In order to get them to start going again full speed you need to turn the switch. I feel this takes my focus off of the road during unfriendly road conditions and puts me and others at risk. The condition has been reproduced by my dealership and I have had my truck to the dealership twice for this problem. The first time they replaced the motor and the second time they said they couldn't fix it. They compared it to another one on the dealers lot and it did the same thing. They said if a bulletin came out on the problem, they would contact me to get it fixed. There were no warning lights. This first happened a couple weeks after picking up my truck new from the dealership. I have a video of it, but cannot attach it. If needed, I can email it to you. Thank you |
| Category | Service Brakes, Hydraulic |
| Date | Feb 10, 2022 |
| State | NV |
| Description | The contact owns a 2021 ford bronco sport. The contact received notification of nhtsa campaign number: 21v922000 (service brakes, hydraulic) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and referred the contact to the dealer. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Service Brakes, Hydraulic |
| Date | Feb 10, 2022 |
| State | NV |
| Description | the contact owns a 2021 ford bronco sport. The contact received notification of nhtsa campaign number: 21v922000 (service brakes, hydraulic) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and referred the contact to the dealer. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Engine |
| Date | Feb 09, 2022 |
| State | NC |
| Description | Driving in town at a speed of 30 mph (speed limit 35). Engine dropped a valve. Engine was destroyed internally and locked up. I quickly put the transmission in neutral and pulled off to the side of the street. This could have been a bad accident if it had happened on a highway at speeds. Ford has an issue with these engines. They know that there is an issue and they are waiting on them to fail and then fix them. I am a member of a forum (www. Bronco6g. Com) with a few bronco owners and there are at least 35 engines that have failed. Someone is going to get hurt or worse. |
| Category | Unknown Or Other |
| Date | Feb 08, 2022 |
| State | VA |
| Description | The soft top is ripping and shredding apart, causing unbearable and distracting road noise. The middle bar inside, where the fabric connects, is unable to withstand normal daily operation and is ripping at 6,5000 miles on the odometer. |
| Category | Engine |
| Date | Feb 07, 2022 |
| State | IN |
| Description | While driving on interstate engine shut off. Was able to get to side of the road easily because it was late at night. Was not able to restart once coming to a complete stop. Had towed to dealer. Dealer could not get engine to start. Dealer found what looked to be a dropped valve. No indicators on the dash as to what was happening. |
| Category | Engine |
| Date | Feb 07, 2022 |
| State | VA |
| Description | on november 14th, 2021, the 2. 7 ecoboost engine on my 2021 bronco, with 2744 miles, shut off without warning. I was traveling on the interstate, going approximately 75 mph, with my girlfriend and elderly mother as passengers. The bronco lost all acceleration and the "service engine" light came on. Fortunately, I was able to coast to the nearest exit ramp. After bringing the vehicle to a stop, I attempted to restart the bronco to no avail. The starter would engage, but the engine would not fire back up. I unhooked the battery cable in an attempt to reset the electronics, but this did not work either. I then checked to make sure all of the fuses were tight, but the vehicle still wouldn't start. The vehicle was transported to the nearest ford dealership. After 6 1/2 weeks at the dealership, the bronco's repairs were finally complete. The dealership had to replace the entire engine. Based on the paperwork given to me by the dealership, cylinders 4, 5, and 6 had low compression, cylinder 6 spark plug was found mashed from the piston, and they found catastrophic failure in cylinders 4, 5, and 6. Also, the paperwork states that metal was found in the oil, cylinder 6 intake valve was found in the intake manifold, and metal chunks were found in the intake manifold and turbos. Needless to say, we were all pretty shaken up over losing complete acceleration and power on the interstate. We were very fortunate there was an exit ramp close to us, but this could have turned out very differently. I feel like we were unnecessarily put in a dangerous situation in an essentially brand new vehicle. |
| Category | Engine |
| Date | Feb 07, 2022 |
| State | DE |
| Description | One of the engine valve rods failed and punched a 3" hole in the engine block. I was traveling about 70 mph when the engine light came on and the vehicle started to loose power. At the time I was on a major highway and barely had enough time to get off on the shoulder before the engine quit entirely. Fortunately, I had enough time to get off the highway, but what if this had happened somewhere on a highway where I could not safely pull off on the shoulder??? |
| Category | Engine |
| Date | Feb 07, 2022 |
| State | CA |
| Description | The contact owns a 2021 ford bronco. The contact stated that while at a stop sign, the vehicle experienced a catastrophic engine failure. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the engine needed to be replaced. The vehicle was repaired after several weeks. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 2,322. |
| Category | Engine |
| Date | Feb 06, 2022 |
| State | FL |
| Description | Broke down with 2058 miles. Flashing engine light, strong fumes smell and vigorously shaking. Ford customer care said there's nothing they could do. Not even a loaner for a k vehicle. |
| Category | Engine |
| Date | Feb 06, 2022 |
| State | TX |
| Description | Pulled up to stop light. Car shuddred coughed and conked out. Got it started, coughing and sputtering. Made is 2 miles to get home. Had it towed to dealer. Dealer first said I got water in engine. There is no way that happend. Then they said ford will be paying for it to be repaired. 4,400 miles on her. |
| Category | Service Brakes, Hydraulic |
| Date | Feb 02, 2022 |
| State | NY |
| Description | The contact owns a 2021 ford bronco sport. The contact stated that while reversing the vehicle at 3 mph, there was an abnormally loud sound coming from the vehicle while the brakes were engaged. The vehicle was taken to the dealer. The dealer inspected the brakes but could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the nhtsa. The failure mileage was approximately 900. |
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Jan 29, 2022 |
| State | MO |
| Description | Both interior liftgate lights inoperative. However, the "liftgate ajar light", and came on without warning as I was driving. I had not opened the litigate. Radio system skips & pops. Fails to load tor loads slowly. Brakes failed to fully engage quickly on a slow turn, causing a total loss accident. Vehicle has 645 miles on it. I love my bronco sport. But.. Is it safe to drive if I order a new one? Can there be a cross check done by vin to ensure I'm not getting one with the same problem? Specifically, the brakes? The brake issue worries me please advise. Thank you for your help. Sincerely, [xxx]. Vehicle purchased at pundmann ford, saint charles. Mo. 63301 on 12/3/2021 [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Service Brakes, Unknown Or Other |
| Date | Jan 26, 2022 |
| State | NE |
| Description | Unknown. When backing up there is a howling sound while applying the brakes. The cause maybe the brake linings or rotors. |
| Category | Engine |
| Date | Jan 24, 2022 |
| State | PA |
| Description | First time the engine lights came on and turned off the car could not restart, needed a new engine the first engine had 830 miles. Second time car stalled and the car would not start they replaced the engine again this time that engine had about 1,200 miles. Third time the car did the same thing with about 1,400 miles. All three times I was driving on busy roads almost got hit all three times. Dealership did not give me any paperwork |
| Category | Service Brakes, Hydraulic |
| Date | Jan 24, 2022 |
| State | TX |
| Description | The contact owns a 2021 ford bronco sport. The contact received a recall notification for nhtsa campaign number: 21v922000 (service brakes, hydraulic) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the brake pedal would make abnormal squeaking sounds while driving. There were no warning lights illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 4,200. Vin tool confirms parts not available. |
| Category | Engine |
| Date | Jan 22, 2022 |
| State | MI |
| Description | Without any warning lamps, messages or any other symptoms, lost acceleration power going roughly 45mph. I was traveling on a rural road, but this could have caused a serious accident if this would've happened in traffic or a highway. Dealer diagnosed a dropped valve in 2. 7l engine, almost 2400 miles. |
| Category | Engine |
| Date | Jan 21, 2022 |
| State | NJ |
| Description | The contact owns a 2021 ford bronco sport. The contact stated that the vehicle failed to start-up. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000. |
| Category | Engine |
| Date | Jan 20, 2022 |
| State | GA |
| Description | The 2. 7 l engine failed going down the interstate in the middle lane. Complete loss of power. Was fortunate to be able to coast to the shoulder. Dealer says the engine failed and needs to be replaced. |
| Category | Service Brakes, Hydraulic |
| Date | Jan 19, 2022 |
| State | MT |
| Description | The contact owns a 2021 ford bronco sport. The contact stated that the rear brake was making abnormal squealing sounds while reversing. There were no warning lights illuminated. The vehicle was taken to the dealer who took the rear brake apart and diagnosed that no issues were found. The contact stated that the failure had been reoccurring increasingly and the vehicle was taken back to the dealer approximately 4 to 5 times. The dealer informed the contact that they would not repair the vehicle under nhtsa campaign number: 21v922000 (service brakes, hydraulic) because the vin was not included in the recall. The contact notified the manufacturer of the failure, but the manufacturer did not provide any assistance. A case was opened. The contact followed up with the manufacturer and inquired about a buyback and the manufacturer instead referred the contact to nhtsa for assistance. The vehicle was not repaired. The failure mileage was approximately 1,200. |
| Category | Service Brakes |
| Date | Jan 18, 2022 |
| State | TX |
| Description | There has already been a recall issued but ford has yet to come up with a remedy. |
| Category | Service Brakes |
| Date | Jan 18, 2022 |
| State | TX |
| Description | There is already a recall issued for the brakes, but ford has yet to come up with a remedy. |
| Category | Service Brakes, Service Brakes, Hydraulic |
| Date | Jan 13, 2022 |
| State | IN |
| Description | The contact owns a 2021 ford bronco sport. The contact stated that while pulling into her driveway, the brake warning light illuminated and remained on after she had parked the vehicle. The contact stated that the brake warning light illuminated whenever she would start the vehicle. The contact became aware that the vehicle was included in nhtsa campaign number: 21v922000 (service brakes, hydraulic) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact notified the manufacturer of the failure and inquired whether she could trade-in the vehicle, but the manufacturer did not provide any assistance. The vehicle was not repaired. The failure mileage was approximately 5,025. Vin tool confirms parts not available. |
| Category | Service Brakes |
| Date | Jan 12, 2022 |
| State | WA |
| Description | Vehicle has a recall and manufacturer is not able to fix this. When asked about the timelines within which it can be fixed, ford mentioned that it would be more than 6 months. More than 6 months is not a reasonable time when there is a risk of crash. I wanted ford to either replace the vehicle or provide a rental car. They are not able to do that either. So I have to either take risk and continue driving the vehicle which might result in a crash or not use the vehicle for more than 6 months. Neither of those seem reasonable. Need ford to provide a solution to the problem instead of simply neglecting the request. |
| Category | Exterior Lighting |
| Date | Jan 10, 2022 |
| State | ME |
| Description | Headlight cracked even though it is made of plastic. Brand new car, only 3 months old and ford claims that a “foreign object†must have hit it. Although in all the vehicles I have driven in the state of maine, never has a rocket broken my headlight. Not to mention the cost to fix it is text="Who are we? We are Lemberg Law, a Consumer Law Firm" smalltext="Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win." img="balance" color="green",600 for one headlight. |
| Category | Service Brakes, Hydraulic |
| Date | Jan 10, 2022 |
| State | TX |
| Description | The contact owns a 2021 ford bronco sport. The contact received a recall notification for nhtsa campaign number: 21v922000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Service Brakes, Hydraulic |
| Date | Jan 07, 2022 |
| State | OK |
| Description | The contact owns a 2021 ford bronco sport. The contact received notification of nhtsa campaign number: 21v922000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while reversing at 5 mph, the brake pedal was stiff while depressed and the brakes failed to engage, causing the contact to crash into a parked vehicle. The contact received medical treatment at the hospital for whiplash and back injuries. No police report was filed. The dealer was made aware of the failure and has possession of the vehicle. The manufacturer was made aware of the failure and was reviewing the buyback. The manufacturer informed the contact not to drive the vehicle and turn it in to the dealer. The failure mileage was approximately 9,000. |
| Category | Service Brakes, Hydraulic |
| Date | Jan 06, 2022 |
| State | OH |
| Description | The contact owns a 2021 ford bronco sport. The contact received a notification for nhtsa campaign number: 21v922000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall; however, the contact was informed that parts were not yet available. The manufacturer had also been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts are not available. |
| Category | Service Brakes, Hydraulic |
| Date | Jan 06, 2022 |
| State | CA |
| Description | The contact owns a 2021 ford bronco sport. The contact received a recall notification for nhtsa campaign number: 21v922000 (service brakes, hydraulic) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that he was afraid to drive the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and referred the contact to nhtsa. The contact had not experienced a failure. Vin tool confirms parts are not available. |
| Category | Structure:body |
| Date | Dec 29, 2021 |
| State | OR |
| Description | Water is leaking from the passenger side roof through the passenger side door airbag when it rains. The passenger side top door airbag is constantly getting wet from this leak as water passes through. |
| Category | Unknown Or Other |
| Date | Dec 19, 2021 |
| State | CO |
| Description | Rear glass lift gate exploded. Wind advisory was in effect but no surrounding cars were disturbed. The vehicle was parked and fully secure. |
| Category | Visibility/wiper |
| Date | Dec 19, 2021 |
| State | WI |
| Description | The windshield developed a crack down the center of the windshield starting at the top of the glass. There is no apparent indication that crack is due to an object hitting it. |
| Category | Air Bags |
| Date | Dec 14, 2021 |
| State | CA |
| Description | The contact owns a 2021 ford bronco. The contact received manufacturer recall number: 21c23 (air bags), nhtsa campaign number: (awaiting) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and informed the contact that the remedy was not yet available. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Fuel/propulsion System |
| Date | Dec 13, 2021 |
| State | MI |
| Description | I have the same symptoms of recall 21v625000, they check my suv however they said its not afected by the recall and the problem is still happening. |
| Category | Unknown Or Other |
| Date | Dec 06, 2021 |
| State | GA |
| Description | The car wouldn't stop even after normally hitting the brakes. It continued to slide almost hit another car. The brakes make squeaking noise when in reverse mode |
| Category | Service Brakes |
| Date | Dec 01, 2021 |
| State | IN |
| Description | The contact owns a 2021 ford bronco. The contact stated that an abnormal squealing noise would emit from the vehicle without warning. The contact had taken the vehicle to a dealer where they had kept the vehicle for over a week; she was later informed that the manufacturer was notified, and the noise had been deemed "acceptable. The dealer then notified her that the failure may be linked to moisture on the brakes and that the brakes may be replaced. Upon retrieving the vehicle, the contact was informed that no repairs were performed on the vehicle and reiterated that the manufacturer determined that the noise was acceptable. The contact then called the manufacturer and was referred to nhtsa for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 600. The vin was not available. |
| Category | Unknown Or Other |
| Date | Nov 27, 2021 |
| State | AK |
| Description | The car stalls out and stops accelerating while on the road, putting me in danger. At first, it displayed service and check engine lights, and the ford service dept said it was a faulty transmission sensor. They replaced it, and now no service and check engine lights appear, but the car continues to have problems accelerating or changing gears. It is driving very loud as well and struggling to drive at high speeds. Consumer stated auto-shutoff at lights is also not working consistently and continues to stay shutoff even after letting go of the brakes. This hasn't ever happened before. |
| Category | Air Bags |
| Date | Nov 22, 2021 |
| State | OR |
| Description | The contact owns a 2021 ford bronco. The contact received notification of nhtsa campaign number: 21v770000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Structure:body |
| Date | Nov 18, 2021 |
| State | FL |
| Description | The contact owns a 2021 ford bronco. The contact stated after the vehicle was parked in the rain, he noticed on the passenger's side a-pillar, where the air bag marking was located that water was leaking into the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where the cause was discovered as a clip was damaged allowing the water to get into the a-pillar. The dealer repaired the failure by adding additional sealant to the area. The contact stated he looked at the repair and contacted the dealer stating the repair was not proper. The dealer informed the contact that a tsb was recently issued for the failure. The contact was waiting for an appointment as parts needed to be ordered to repair the failure. The manufacturer was notified, and a case was opened. The approximate failure mileage was 600. |
| Category | Unknown Or Other |
| Date | Nov 03, 2021 |
| State | AZ |
| Description | My front windshield has cracked in a manner that is unsafe. It has 2 identical cracks on each side. Small rocks hit the glass and caused instant cracks well over 8 inches in length. I feel that the glass is not impact rated correctly or too thin. I have never seen a windshield crack like this from the impact of a small rock. There have been many complaints on online forums of these windshields cracking on the new bronco. |
| Category | Air Bags |
| Date | Oct 27, 2021 |
| State | GA |
| Description | At present no incident has occurred. I am in the process of purchasing a 2021 ford bronco with the associated vin number. The vehicle was delivered to the dealership, but as per guidance from corporate they are unable to now sell the vehicle. Ford has not determined a course of action and I am unable to purchase the vehicle. This is wholly unacceptable. |
| Category | Fuel System, Gasoline:delivery:fuel Pump:control/drive Module |
| Date | Sep 27, 2021 |
| State | TX |
| Description | The contact owns a 2021 ford bronco sport. The contact stated that the vehicle stalled while she was at the stoplight. There was no warning light illuminated. The contact was able to restart the vehicle. The contact stated that she was able to pull into the nearby parking lot however, the failure recurred while parking. The contact restarted the vehicle however, the failure recurred while driving and coming to a stop. The check engine warning light was illuminated. The vehicle was towed to the dealer who diagnosed that there was a fuel delivery module failure. The contact referenced nhtsa campaign number: 21v625000 (fuel system, gasoline). The manufacturer was notified of the failure and advised the contact that her vin was not included in the recall. The vehicle was not repaired. The failure mileage was 89. |
| Category | Electrical System |
| Date | Sep 09, 2021 |
| State | NE |
| Description | On morning of sept 2, 2021 I was driving home from my overnight shift as a nurse getting off about 0635, driving down a major street in the downtown area. I was approx 6 blocks from my hospital approaching a busy intersection and my bronco sport [2021] lost all power. Because my speed was only 30mph, it was easy to just come to a stop after a short roll anytime the bronco sport shuts off it automatically goes into park. So I had no power, not even flashers and could not put it into neutral to push it out of the intersection onto a side street. So I sat in my dead vehicle blocking traffic, just before dawn without flashers that worked, and directly in front of a bus stop, unable to move it at all. There were no warning lights or messages that came on prior to the loss of power on the dash. My radio was working fine, vehicle seemed to be running normal. After my bronco sport was towed to the dealer, which they have had now going on 1 week, they report the battery was completely dead and after they charged it they cannot replicate the problem I had. The battery stays charged but numerous warnings that come up on their diagnostic board. They ordered a new battery which is supposed to arrive today, thursday 9-9-21. Once the new battery is installed they will check if the warnings go away and again if the new battery will die. The dealership cannot tell me why the battery/vehicle just died as it did. I am afraid to drive it on a crowded interstate or roadway of any type but I need a reliable vehicle to get to work. |
| Category | Unknown Or Other |
| Date | Sep 06, 2021 |
| State | TX |
| Description | When turning on the car and getting it into drive, the car does not move as it seems to be stuck in neutral. Once the gear catches, the car does drive. This happens at stop lights, in traffic, red lights, and any time my car has to stop. This occurs with the engine on or off. This car also was bought on 8/17 straight off the truck for the dealership. |
| Category | Visibility/wiper |
| Date | Sep 06, 2021 |
| State | GA |
| Description | While driving on interstate I noticed what seemed to be small gravel (sand like) hitting the vehicle. Then I heard the sound of the window cracking across from the lower drivers side to the center of the window. I never noticed anything striking the window. After stopping in a safe area I could see on the outside that something small had struck it. The windshield has been replaced by my insurance company and one week later I have already received one small chip. As with most people my age I've had numerous vehicles and have only had one other vehicle with a windshield that was as easily damaged and that would be a jeep tj. Many other people have been complaining on line about the same issue. Like jeep ford should be replacing the windshield with a better product. |
| Category | Fuel System, Gasoline |
| Date | Aug 18, 2021 |
| State | NH |
| Description | The contact owns a 2021 ford bronco sport. The contact received a recall notification for nhtsa campaign number: 21v625000 (fuel system, gasoline) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Visibility/wiper |
| Date | Aug 10, 2021 |
| State | MD |
| Description | Windshield is too thin and is prone to cracking very quickly. The windshield needs to be made out of thicker glass. |
| Category | Electrical System: Instrument Cluster/panel |
| Date | Aug 06, 2021 |
| State | KY |
| Description | The dash cluster was dead and the start button led just flashed on and off. The battery, checked with a vom, showed normal voltage. The vehicle would not start. I unhooked one of the battery terminals and waited 10 minutes for the system to reset. After reconnecting the battery the vehicle lit up, behaved and started as normal. One should not have to carry tools to reboot their vehicle. |
| Category | Unknown Or Other |
| Date | Aug 05, 2021 |
| State | WV |
| Description | When driving my 2021 bronco and going into a right turn the vechicle gets loose . Sort of scary when it does it. Like im going to lose the vechicle. The steering wheel gets real loose and its a concern right now. I thought you all can look in t o this and see what is causing it. |
| Category | Unknown Or Other |
| Date | Aug 04, 2021 |
| State | KY |
| Description | Chipping paint and gear shift knob cracking and ineffective |
| Category | Visibility/wiper |
| Date | Aug 02, 2021 |
| State | IN |
| Description | I live in northern indiana where humidity is high in the summer. We often have nights with a low temperature in the 60s to low 70s, with heavy dew, and sometimes fog. I park the bronco in the garage overnight, and the windows are clear in the morning. I go to work before sunrise. With the climate control (with: manual temperature control) set for no, or low heat, and outside air, everything is fine till about 10 minutes into the drive. The air conditioner turns on (with no indication that it is on, except the ice cold air coming out of the vents). Then the windshield starts to fog up on the outside because of the high humidity outside and a cold windshield. There is now way to turn off the air conditioner, except to turn off the climate control. I have tried turning up the temperature control to compensate, only to have the air conditioner turn off after several minutes, then I get hot air, and it is a never-ending task to try to control this as the temperature from the vents goes up and down. When the windshield fogs up on the outside, the wipers can;t effectively clear it. This hassle is also distracting to the driver. I know of no reason to have a humidity sensor turn on the air conditioner. This was verified by the dealer that the humidity sensor is what is turning on the ac. |
| Category | Power Train |
| Date | Jul 28, 2021 |
| State | OR |
| Description | While driving the new bronco sport big bend home, we both heard a rattling shuttering whirring noise coming from the drivers left side in the dash. We felt this was not a normal noise as we had never heard this on any other new cars we've had. The whirring noise happens on accelerating. The rattling shuttering noise happens at low speeds at ~1500rpms. We took it to the dealer where we purchased it at 1036 mileage. They heard the noise and said it was not normal. They said they found the hood latch cable vibrating and it was fixed. It was not fixed at all. So we took it to another dealer at 1575 mileage. This dealership service department confirmed the engine rattling shuttering/whirring noises are not normal also, but they suspect it's something to do with the transmission. They did their testing and found abnormal air leakage around the “f†clutch port internal to trans. They proceeded to replace the whole transmission. They test drive it and said it was fixed. Yes the whirring hissing noise was much less. But after driving it 100 miles, all these noises are back. Very frustrated and wondering if we will get stranded with a failed transmission somewhere! |
| Category | Lane Departure: Assist |
| Date | Jul 21, 2021 |
| State | NM |
| Description | Windshield cracked 15 days after purchase. There was no sign of any damage that could have caused the crack. Also, with lane keep assist vehicle will steer entirely into other lane without any correction from the safety system |
| Category | Air Bags |
| Date | Jul 20, 2021 |
| State | NE |
| Description | On july 10th this vehicle was hit at a high rate of speed by another vehicle. I was a passenger in this ford bronco sport, non of the airbags went off. The driver of the bronco and I were both injured. |
| Category | Air Bags |
| Date | Jul 17, 2021 |
| State | NE |
| Description | My bronco was running while parked and another driver struck my driver side fender at about 60mph. Which spun my car about 180° and about 15 feet from where I was parked. None of the airbags went off even though the vehicle should have sustained sufficient sideways motion. The fuel shut off was activated and the radio notified me of a crash but my 911 assist wasn't set. I asked ford and my body shop who haven't been able to tell me why my airbags didn't deploy |
| Category | Unknown Or Other |
| Date | Jul 09, 2021 |
| State | MD |
| Description | Unknown I purchased a new 2021 ford bronco from the ford dealership in gaithersburg, md in may 2021. On june 24th with 700 miles on the odometer I began a cross country drive to wisconsin for a family vacation. Spent the week up north in minocqua. Returned to oconomowoc wi for the 4th of july weekend. On monday july 5th my 15 year old nephew and I began the drive back to md. Around 3:00pm we ma de our first stop at a convenience center in elkhart in. I parked my car and we went in to use the restrooms, while in the restroom my nephew heard someone say that there was a car on fire in the parking lot. It was my ford bronco. A total loss. I had no notice of any sort of issue with the vehicle. |
| Category | Unknown Or Other |
| Date | Jul 06, 2021 |
| State | MD |
| Description | Small rock hit my windshield and caused a huge 12+ inch crack in the middle of the windshield. Started off as a small crack then grew. |
| Category | Visibility/wiper |
| Date | Jul 03, 2021 |
| State | KS |
| Description | Had a rock hit my windshield in the lower left corner. It immediately started to crack approx 8". The next morning it grew to about 18+". I have heard that the glass used is thinner than most. I feel this is a major concern to the consumers as if any little thing may crack these windshields and have the customer shell out more money to have them replaced everytime. I feel safety is a factor as well, causing possible shattering, etc. Car is scheduled for a safelite replacement. |
| Category | Power Train:automatic Transmission |
| Date | May 28, 2021 |
| State | FL |
| Description | The contact owns a 2021 ford bronco sport. The contact stated while driving at various speeds, the vehicle hesitated with the accelerator pedal depressed. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the nhtsa for assistance. The failure mileage was approximately 1,000. |
| Category | Visibility:windshield |
| Date | May 26, 2021 |
| State | IA |
| Description | Stress fracture in windshield while it was sitting in a parking lot all day. Cameras on premises verified nothing hit the car. |
| Category | Power Train |
| Date | May 25, 2021 |
| State | NY |
| Description | While driving my shifter was accidentally tapped and went into neutral I went to a parking lot & at a slow speed I could put the car into reverse or park so if you are driving at 65 mph it can be shifted and will be a safety issue I'm sure |
| Category | Power Train:automatic Transmission:torque Converter |
| Date | Apr 28, 2021 |
| State | NY |
| Description | Not even 200 miles, engine began rattling and stalling out. I was stranded in the middle of the road at a green light. Dealership claims torque converter problem. Brand new badlands package. 2 liter 4cyl ecoboost 250hp |
| Category | Power Train:axle Assembly:axle Shaft |
| Date | Apr 28, 2021 |
| State | NJ |
| Description | Tl* the contact owns a 2021 ford bronco sport. The contact stated while driving 25 mph, the vehicle stalled. There was no warning light illuminated. The vehicle was towed to steven's jersey city ford (740 nj-440, jersey city, nj 07305) but not yet diagnosed or repaired. The contact also stated that the front axle was repaired prior to the failure. The manufacturer was informed of the failure. The contact was informed that he would receive a callback. The failure mileage was approximately 2,294. |
| Category | Forward Collision Avoidance: Warnings |
| Date | Apr 23, 2021 |
| State | IL |
| Description | The pre collision assist / warning is not working at all. Someone was cut into my lane in front of me and I was almost hit him so I need to hit the brake in the last second but no warning showed up at all. After that I tried to test if the pre collision warning system is working or not so I tried to force them such as I drove into like almost hit to another object/ car without hitting brake but I never get or see any warning on the screen. I even setting the sensitivity on high! But it never worked at all. I used to drove the car that has the pre collision system so I know how it's work. So I'm sure my car has a problem |
| Category | Visibility |
| Date | Apr 20, 2021 |
| State | LA |
| Description | Tl* the contact owns a 2021 ford bronco sport. The contact stated while driving 20 mph, she heard an abnormal sound and became aware that the driver's side rear window had shattered. The contact pulled over and parked in a nearby parking lot. The contact's grandson was seated in the rear of the vehicle and had some scratches to his leg but did not required medical assistance. A police report was filed. The contact called matt bowers ford (3724 veterans memorial blvd, metairie, la 70002, (504) 887-8410) and was referred to a glass repair facility. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 2,500. |
| Category | Fuel System, Gasoline:delivery:fuel Pump |
| Date | Apr 05, 2021 |
| State | NY |
| Description | The vehicle stalled [halted] on my daughter while in motion in moving traffic. The vehicle became inoperable and was towed to depaula ford albany ny. The vehicle stalled as a result of a faulty fuel pump and only has 1449 miles. My daughter could have been injured as a result of the vehicle disablement in flowing traffic on a busy city street. Fuel pump replacements are a "substantial defect" that impairs the car's use, value, and most important safety. This is a serious safety defect to the fuel and emission system. Fuel pump problems are typically mileage dependent issues. You typically need to have at least 60k miles on the average vehicle before the fuel pump starts to give out also, if a vehicle's fuel system is at the point where fuel pump replacement is necessary, it is 10 times likely other components are faulty: electrical connections, fuel injectors, clogged fuel filters, etc. So typically other important components are swapped out at the same time with that being said, the ford dealership advised the exhaust clamp wasn't tightening correctly so they ordered a new clamp and are putting it on tomorrow. I'm not a mechanic but I have common sense to know this is a component other than the a fuel pump. My daughter is to pick up that vehicle tomorrow and I am very concerned for her safety in this brand new vehicle under 1500 miles! We have kindly asked ford for a vehicle replacement but I also wanted to inform other avenues because I am concerned for my daughters safety in this current vehicle. The vehicle was purchased for peace of mind and right now we are unsettled! It should immediately be taken off the streets and taken back to the ford lab for assessment; if this the first ever issue like this for the 2021 bronco sport respectfully [xxx] on behalf of [xxx], owner of vehicle indian - [xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *cc |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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