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The Toyota Venza doesn’t have a great track record. Originally launched as a crossover vehicle in 2008 for the 2009 model year, it was discontinued in 2015. Reimagined and relaunched in 2021, it remains a five-passenger crossover. But it is now branded as a hybrid-only model that focuses on its SUV qualities and characteristics.
Contents
- 1| NHTSA Complaints for the 2021 Toyota Venza
- 2| Most Common Problems with the 2021 Venza
- 3| 2021 Toyota Venza Windshield Cracking/Visibility Problems
- 4| 2021 Toyota Venza Exterior Lighting Problems
- 5| 2021 Toyota Venza Fuel Gauge Problems
- 6| What to do if your Toyota Venza is a Lemon? Your Lemon Rights:
- 7| Complaint Data
Don’t be stuck with a lemon. You have legal rights to cash, return or buyback.
The law makes Toyota pay legal fees.
We've fixed thousands of lemon problems. Message or call 877-795-3666 today.
NHTSA Complaints for the 2021 Toyota Venza
| Complaint Category | Number of Complaints |
|---|---|
| Visibility/wiper | |
| Unknown Or Other | |
| Exterior Lighting | |
| Service Brakes | |
| Fuel/propulsion System | |
| Electrical System | |
| Structure:body | |
| Power Train | |
| Engine | |
| Air Bags |
Most Common Problems with the 2021 Venza
Complaints about the 2021 Toyota Venza started to roll in to the United States Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) from November 2020 when it was first released. They have kept on coming. There were 9 complaints registered during the first 24 days of January 2022, and a total of 44 complaints received by this date.
While the first 5 complaints were registered in an NHTSA category, 2021 Toyota Venza Hybrid (which is what it is), the next 39 complaints are simply categorized as the 2021 Toyota Venza. It is important to group these together for analysis.
The first few complaints were about exterior lighting issues, seat belts, and the fuel propulsion system of the newly launched hybrid. But it quickly became apparent that bodywork issues, particularly windshields cracking, are a much bigger problem. With 20 complaints to NHTSA, visibility/wiper issues still top the list.
As a result of consumer complaints made to Lemberg Law about windshield cracks, we already have a class action investigation underway. Here we focus on official NHTSA complaints. But if your windshield is cracked or shows signs of cracking, and you’d like to join the class action, we urge you to contact us.
In total, there are currently 44 complaints on file at NHTSA for the 2021 Toyota Venza. They relate to a wide range of problems including electrical system issues, engine, lane departure, service brakes, and steering. But the three most common problems lie with the windshield cracking, exterior lighting, and the fuel/propulsion system.
2021 Toyota Venza Windshield Cracking/Visibility Problems
At the end of January 2022, there are already a total of 27 complaints about visibility and/or wiper problems. All of these refer to windshield cracking. Some Venza owners report hearing a stone hitting their windscreen, others say that the cracks appear to occur spontaneously.
The first reported event was in November 2021, the most recent in January 2022. So, it’s an issue we cannot link to older vehicles.
While every situation tells a different story, the ultimate scenario is the same. The windshield cracks. Since obstructed visibility is a major hazard, it is a problem that we cannot ignore.
2021 Toyota Venza Exterior Lighting Problems
Most of the 7 complaints about exterior lighting problems focus directly on shadows that form when the headlights of the car are in low beam mode. Drivers say they are a major distraction that decreases visibility and makes it look as though there are people or animals on the road.
One complainant points out that using high beams solves the problem, but argues that this doesn’t eliminate the risks when using the low beams. This person reported that a Toyota dealer said it was the “fault” of the car’s new LEDs. This is not a solution!
2021 Toyota Venza Fuel Gauge Problems
The first two complaints about the 2021 Toyota Venza were regarding the fuel/propulsion system. Both highlight the fact that the tank gauge doesn’t seem to read correctly. As a result, drivers don’t know how much fuel they have left. The risk is that you might run out of fuel … which is a potential danger.
What to do if your Toyota Venza is a Lemon? Your Lemon Rights:
As we head into 2022, it’s worth noting that there are no major differences between the 2021 and the new 2022 Toyota Venza. For this reason alone, it’s worth paying attention to the complaints 2021 owners are sharing about their vehicles.
If you believe you have bought a lemon, call the Lemberg Law Helpline so we can evaluate your case and try to help you. Maybe you want to return the vehicle and get a new one, get the manufacturer to refund you, or perhaps you are after a cash settlement. We will advise you free of charge.
And if we continue with the case, the law says that Toyota must pay your costs.
Complaint Data
| Category | Electrical System |
| Date | Mar 03, 2023 |
| State | NJ |
| Description | The car has a new type of sunroof (stargaze) that turns clear or dark. It is operated by the electrical system. Mine shorted out and makes a buzzing sound if turned on. This same problem has been reported by many others with this sunroof. It is a design defect that is prevalent in the venza. The toyota venza is a low volume vehicle and a very small percentage are equipped with this sunroof, but l have read about many others experiencing this issue in toyota forums online. The pictures show the roof in clear mode and frosted mode with the shorted out burnt portion. |
| Category | Fuel/propulsion System |
| Date | Feb 27, 2023 |
| State | MD |
| Description | The miles do not seem accurate as the tank should hold 14. 5 gallons but always register less than 11 gallons when filled. Total miles in that vehicle should be around 552 but has been 479 the last few times. Toyota dealers says not issue. Complaint in with toyota motor co. I have pictures of this issues which has been going on for a little while but just documented the issue. This is an issue because I don't know the true mileage I wait til the warning light comes on to fill but that has not been accurate lately. There are no warning lights or anything that there may be an issue with that car. |
| Category | Service Brakes, Steering, Vehicle Speed Control |
| Date | Feb 27, 2023 |
| State | CA |
| Description | Forward collision avoidance; automatic emergency braking; adaptive cruise control; I pulled into a straight-ahead handicapped parking slot to park, going about 1-3mph . There was a handicapped sign in front of me on a newly installed steel pole. I pulled in within inches of the pole. When I tried to engage the brakes, the braking system failed to engage the brakes and slow down the car. The car instead accelerated and would have broken through a store front had the pole not stopped it. I also pushed on the brakes, but nothing happened, the car did not seem to slow down at all, like I had no brakes. It's like the brakes did not work and the automatic braking did not work either. There was a complete system brake failure. Also, the air bags did not deploy, which I'm surprised with so much front end damage to my car. So, in a panic to stop the forward acceleration, I put the car in reverse; after which the vehicle accelerated in reverse out of my control and crashed into a 3-foot concrete wall and another vehicle next to the wall. This crash stopped the vehicle. I had no control over speed of the acceleration, steering of the vehicle, or stopping. I am concerned about a defect in the brakes and the pkbs braking system. I could have been killed or backed into another person or car killing someone else. The car has been repaired. I did receive a msg about the raider cruise system being on days prior; I didn't know what it meant; it went away and I did not pursue why cruise control was on because I didn't engage it. I am seeking inspection by toyota and my aaa insurance rep. |
| Category | Power Train |
| Date | Feb 24, 2023 |
| State | MI |
| Description | The contact owns a 2021 toyota venza. The contact stated that upon entering her garage at a low rate of speed, her brake pedal failed to operate as needed. The vehicle independently accelerated and crashed through the garage drywall and struck a water line. The air bags did not deploy upon impact. There were two unknown warning lights illuminated. The contact suffered back, head, and neck pain and sought medical attention from her doctor. A police report was filed. The contact's dry wall and water line were damaged as a result of the failure. The vehicle was towed to an independent mechanic where it remained in their possession and had yet to be repaired. The manufacturer was notified of the failure and an inspection was performed on the vehicle; however, the results of the inspection were unknown. The failure mileage was approximately 18,000. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Feb 16, 2023 |
| State | CO |
| Description | I was on the highway, no ice on the road, in a construction zone, going about 50mph. The cars in front of me stopped completely, and the light to warn me to "brake" came on the dashboard to engage the brakes, but the emergency braking system failed to engage the brakes and slow down the car. I also pushed on the brakes, but nothing happened, the car did not seem to slow down at all, like I had no brakes. I kept going and crashed into the vehicle in front of me. It's like the brakes did not work and the automatic braking did not work either. There was a complete system brake failure. Also, the air bags did not deploy, which I'm surprised with so much front end damage to my car. The brakes also did this last year, and I collided with a vehicle the same way, but there was ice on the road, so at that time, I attributed it to the icy road. Now since these two accidents are so similar, I am concerned about a defect in the brakes and automatic emergency braking system. I am also worried to own a vehicle with the automatic emergency braking system. I am having the vehicle towed to the dealership to have the brakes looked at. |
| Category | Power Train |
| Date | Feb 08, 2023 |
| State | NV |
| Description | I was at an intersection. Right turn lane, waiting for a green or a hole in traffic to turn right. The light turned green and I lifted up on the brake, turned the wheel to the right, and tried to accelerate into the turn. The car started rolling, and I heard an electric noise (hybrid car), but the car did not accelerate normally. I applied more 'gas' on the pedal, and nothing happened; the car continued to lightly roll. Usually if you press the gas pedal past a point, it will kick in the gas engine with the electric drivetrain, but this did not occur. After approximately 2 seconds, the pedal felt 'normal' and the electric drivetrain accelerated normally. I was ok because traffic had turned green, but if I had tried to find an opening in traffic and turned on the red, after a complete stop, having the acceleration pedal not correctly functioning for 2 seconds would have been highly problematic and not safe at all. No warning light or beeps. The only noise was an odd electrical sound which was 'not' the normal sound that I hear from the electric drivetrain. I have not told the dealership yet, but I will during my next appointment. I did find one other posting online which was the exact same description that I experienced. Https://www. Toyotanation. Com/threads/no-acceleration-from-stopped-position. 1713347/ |
| Category | Unknown Or Other |
| Date | Feb 04, 2023 |
| State | CA |
| Description | I heard a crack on my windshield. There were no other vehicles in front or beside me that may have thrown a rock into my windshield. A day later, I noticed a crack in my windshield that is approximately 10" long extending from the base of the windshield on the passenger side up and towards the middle of the windshield. There seems to be no reason for the crack to have developed. In researching this issue on line, it appears that there have been many complaints about unexplained windshield cracks with the 2021 venza. |
| Category | Visibility/wiper |
| Date | Jan 05, 2023 |
| State | SD |
| Description | The windshield has cracked 2 times since I bought the car – 1 crack per year. This is an expensive repair. In no other vehicle have I experienced windshield cracks so frequently. Is this windshield thinner than industry norms? Two times an object has hit the windshield while I was driving. Initially each impact only caused a chip on the windshield. Then a 12 inch crack appeared: a) the first crack appeared during the chip repair; b) the second incident's crack appeared 30 minutes after the windshield was chipped. The latest crack is available for inspection. The cracks caused no safety issues. |
| Category | Seat Belts |
| Date | Jan 04, 2023 |
| State | PA |
| Description | Extremely loud seatbelt warning chimes created a hazardous situation by causing a severe distraction, preventing ability to hear traffic, and having no way to correct the situation. I had a near miss accident while trying to figure out what was wrong, and was forced to make a very dangerous stop on the side of a highway to correct the problem. The seatbelt warning chime was improperly triggered by a fault in toyotas programming. A child briefly plugged their seatbelt into the 'wrong' receptacle in the rear seat. They quickly realized it was the wrong one and plugged it into the correct receptacle. After visually and verbally checking with my child that they were properly restrained, we left a parking spot at a shopping center and got almost immediately onto a highway. The car improperly deduced there was a child in the middle seat because of the brief failed attempt of buckling into the wrong buckle. And since the buckle was not buckled, it assumed there was an unbuckled child now in the middle rear seat. After some testing, it seems the only way to clear this alarm is to fully stop the vehicle and open one of the rear doors. This is how toyota decided to 'clear' the status of someone leaving the car. The seatbelt warning system does not begin it's chimes until the vehicle has reached a certain speed, which did not occur until I was on the highway. The extremely loud chime with no obvious reason created a panic situation. The child was unable to help in the rear because they did not understand, and would not have been able to safely reach over and buckle the unoccupied seat anyway. While focused on resolving the intrusive noise, we had a near miss situation. I was unable to hear any of the safety system warnings over the chimes. Ultimately I had to perform a dangerous stop on a 65mph highway to get out, and figure out why the car thought there was someone in the rear seat that wasn't there. |
| Category | Visibility/wiper |
| Date | Jan 03, 2023 |
| State | WA |
| Description | Windshield cracked with no reason. Did not drive on highway but a over 10-inch crack appeared nowhere on the driver side. It was the second time our windshield cracked. This is definitely an issue with defective glasses. |
| Category | Unknown Or Other |
| Date | Dec 28, 2022 |
| State | CO |
| Description | This car is 1. 5 years old and this will be the third windshield replacement. Ether nothing hit the windshield or if something did, it was so small and there is a 8 inch crack starting from bottom center side of passenger windshield. The last replacement was only 6 months ago. This glass is either defective or is so weak it continues to crack |
| Category | Unknown Or Other |
| Date | Dec 23, 2022 |
| State | MA |
| Description | I received a call from the toyota service department during a routine oil change. They indicated that I had severe rodent damage throughout my car. After doing my own research, I found numerous complaints of similar nature with toyota vehicles due to the soy based wiring they use. It creates a safety hazard as rodents (mice) are attracted to the wiring and create nests within the vehicle. My cost to fix the problem was over ,500 that my insurance covered, but I still had to pay my deductible. The job took approximately 3-4 weeks and I was without a vehicle. The dealership nor the toyota representative would do anything for me. The car was only a year old. I've never had anything like this happen to any new vehicles I have purchased. It seems to be a serious issue with other toyota vehicles and can be hazardous. |
| Category | Exterior Lighting |
| Date | Dec 12, 2022 |
| State | CA |
| Description | You just cannot see with these headlights. I cannot drive the car at night. No crashes but we live in the country with no added light and these light don't work. This is a proble since we bought the car a year ago. |
| Category | Exterior Lighting |
| Date | Dec 01, 2022 |
| State | UT |
| Description | Both left and right headlights on this car cast a dark "shadow" on the road in front of the car when driving at night. It only occurs when the headlights are on low beam, the high beam headlights are normal. Each headlight casts 2 shadows, for a total of 4, which can be seen about 100 feet in front of the car. They are very distracting at all times, but especially when the car is driven around a corner; it appears something is running across the road in front of the car. When I have pointed it out to passengers in the car, everyone remarks that it is very distracting and odd. I told the folks in the service department at the dealership I bought the car from about it, and they turned the headlights on and pulled the car up to a blank wall. I was with them and we could all clearly see the black shadows on the wall. It's like there are pieces of tape on the headlight lenses, but there isn't anything visible that would make these shadows. The service folks at the dealership just scratched their heads and said there was nothing they could do, and so the problem remains. This car is available for inspection at any time. There are no warning lamps or messages about the headlights. I bought this car new in may 2021 and noticed the problem right away. The dealership looked at it when we took it in for it's first oil change in february 2022, but they did not note it on the service receipt. |
| Category | Service Brakes |
| Date | Nov 20, 2022 |
| State | WA |
| Description | Sometimes when I'm driving the toyota venza 2021 downhill and press the brakes they freeze and sound weird without control to stop the car. I think is very dangerous. I reported two times in the dealership but nothing happened. |
| Category | Unknown Or Other |
| Date | Nov 17, 2022 |
| State | VA |
| Description | I have had to replace the windshield 5 times in the last two years. The windshield cracks with just the slightest impact to the windshield from small debris on the highway that should not typically damage the windshield in such a way. All replacement windshields have been ordered directly from toyota and all have had this issue. |
| Category | Visibility/wiper |
| Date | Oct 17, 2022 |
| State | IN |
| Description | Windshield cracking when I hit a "hard shell" bug on the interstate... Not a rock, nor a stone, but a bug!... Nobody around the vehicle in the middle of nowhere...;in broad daylight... Going to cost me a high deductable because it cracked right in the line of vision for the driver... Total replacement required... Toyota wont stand behind their product ... This windshield is way too soft...!!! |
| Category | Visibility/wiper |
| Date | Oct 14, 2022 |
| State | NJ |
| Description | A crack in the windshield appeared at approximately 13,000 on june 20, 2022. It appeared after a short local trip-seemingly out of no where. Initially the crack was about six inches long, ending at the bottom of the window pane. Minutes later, the crack continued an additional foot. The crack has continuted to grow and on 10/14/22 is in excess of 2 feet long, with approximately 19,000 miles. The windshield had been out of stock since july, 2022 when I initiated an insurance claim. It is now scheduled to be replaced on 10/24/22. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings, Service Brakes |
| Date | Sep 16, 2022 |
| State | DE |
| Description | 2021 toyota venza while being driven while merging onto the highway, the vehicle lost all braking power causing my wife to almost cash into the car in front of her. The vehicle was moving between 50 to 55 miles per hour. Once the vehicle was pulled over, the dash was displaying these error messages: pre-collision system malfunction; braking power low/visit your dealer; check engine; and secondary collision brake system malfunction. This caused my wife to be stranded on the side of the highway. The vehicle has 24,811 miles on it. The vehicle had to be towed to the toyota dealership. This is the second time this happened. The first time this happened was about 20 months ago when I had just bought the vehicle new and put about 400 miles on it. The first time the dealership said they could not find anything wrong with it. |
| Category | Unknown Or Other |
| Date | Sep 13, 2022 |
| State | WA |
| Description | Windshield cracked 8 inches when a small object hit it. U want even traveling close behind any vehicle. It was on a surface street and not the freeway. |
| Category | Structure:body, Structure:body, Structure:body |
| Date | Sep 05, 2022 |
| State | MD |
| Description | Unknown |
| Category | Service Brakes, Hydraulic:pedals And Linkages, Vehicle Speed Control:accelerator Pedal |
| Date | Sep 01, 2022 |
| State | CA |
| Description | The contact's mother owns a 2021 toyota venza. The contact stated that while she was driving in traffic and slowing down to 10 mph with her foot on the brake pedal, the vehicle unintendedly accelerated with a jolt. The contact stated no warning light was illuminated. The unintended acceleration had occurred on several occasions. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and stated that the failure was caused by driver error. The dealer stated that the vehicle information showed that both the brake pedal and accelerator pedal had been depressed simultaneously. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000. |
| Category | Service Brakes |
| Date | Aug 29, 2022 |
| State | CA |
| Description | After traction control recall firmware update was completed, my vehicle now turns on the parking break randomly when coming to a stop while still in drive. The vehicle says time for maitenance with aprox 5,500 miles before service required. Remote services no longer connecting. The firmware update to correct traction control not turning on automatically at vehicle startup has caused other electrical features to fail/malfunction. |
| Category | Visibility:windshield |
| Date | Aug 25, 2022 |
| State | PA |
| Description | 2021 toyota venza. Consumer writes in regard to the windshield design causing a blind spot. |
| Category | Visibility:windshield |
| Date | Aug 25, 2022 |
| State | TX |
| Description | The contact owns a 2021 toyota venza. The contact stated that on two separate occasions the front windshield cracked. The contact stated that the first time he noticed the crack was ten days after the vehicle was purchased. The vehicle was taken to the dealer where the windshield was replaced however, the contact stated that the second time his wife was seated on the passenger side when she noticed that the windshield started to crack. The vehicle was taken to the dealer where the dealer had taken photos of the windshield and sent them to the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened and the contact was advised to contact the nhtsa hotline. The failure mileage was approximately 11,500. |
| Category | Visibility/wiper |
| Date | Aug 16, 2022 |
| State | MN |
| Description | Windshield cracked on its own |
| Category | Unknown Or Other, Visibility/wiper |
| Date | Aug 15, 2022 |
| State | MD |
| Description | Windshield crack development possibly from an unnoticed very small impact. On august 13, 2022 we noticed a crack from center passenger side bottom edge arcing up and towards the driver side. No impact was ever noticed, heard, or seen. Upon close inspection there appears to possibly be a small/micro impact point that should not result in the development of a crack. This affects safety due to visibility issues. Insurance claim filed but not inspected or repaired. |
| Category | Air Bags, Service Brakes, Vehicle Speed Control |
| Date | Aug 14, 2022 |
| State | CA |
| Description | As I was pulling in slowly (going about 2 miles or less) to a perpendicular parking spot at my apartment complex, I took my foot off the accelerator to brake. And all the sudden my car lunged forward and rapidly accelerated forward on its own. It was completely terrifying to have the car take over. The car jumped the curb and went over a hill. I couldn't stop the car and I crashed head on into a two story garage. I saw a "malfunction" on the dashboard and the air bags did not deploy. I injured my back, neck and right arm. My new car that only has 9k miles on it was completely totaled. Vehicle is scheduled to be inspected by toyota's product liability department - 3rd party engineer. The only other time I was concerned about the vehicle was about 5 months ago, I was at a stop sign and when I pushed on the gas, the car felt like it lost acceleration power, but then it was fine after that so I didn't think anything of it. Vehicle is available for inspection for a very limited time (probably within 1-2 weeks of this post), after toyota inspects it, it will be going to the salvage yard. If you want to inspect it, please contact me asap. |
| Category | Air Bags, Steering |
| Date | Aug 03, 2022 |
| State | TX |
| Description | It was raining, I was driving in the far left lane next to the center divider. I noticed the car in front of me drive through a significant collection of water that was the width of the entire lane. I was unable to switch lanes, so I slowed down and went through the water as well. As soon as my venza came to the collection of water, my steering wheel locked up. I was unable to direct the car in the opposite direction of the pull. I was not able to move the steering wheel at all. The car continued to go in it's own direction, despite me pumping the brakes. The venza spun out, hit another car before it crashed into the concrete center divider. As a result I smashed my head on the driver's side window. My driver's side air bags never deployed. No air bags in the entire car deployed. After hitting the center divider my car ended up in the car right lane. My car was towed from the scene of the accident, it was not drivable. The insurance adjuster originally totaled the car, then they changed their minds and said the car can be fixed. It's been 3 months and my car is still in the shop. There were no warning lights, it was a brand new car, I had it less than 6 months. I could have died, other people could have died. If the steering wheel didn't lock up I could have easily maneuvered through the water, like the car did I front of me and like I have done many times in the past with my previous vehicles. If the driver's side air bag deployed I wouldn't have suffered such a bad concussion requiring medical attention, neurologist, loss of work and loss of pay. |
| Category | Unknown Or Other |
| Date | Jul 29, 2022 |
| State | TX |
| Description | Within the the past 2 years of having my venza, I had to switch the front windshield 3 times. I believe this is a safety concern because the smallest impact will cause a big crack in the windshield. Two out of the three times that has happened to me I was not driving in a zone of more than 50mph. |
| Category | Seats:front Assembly:power Adjust |
| Date | Jul 28, 2022 |
| State | MA |
| Description | The contact owns a 2021 toyota venza. The contact stated there was a default in the driver's seat and the lumbar function needed to be adjusted numerous times. The contact stated the bottom of the driver seat was not aligned properly with the steering column. There were no warning lights illuminated. There were pains in the driver's body that caused it to be pinned to the right while driving. The contact received medical treatments for the pains. The vehicle was not diagnosed and it was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000. |
| Category | Unknown Or Other, Visibility/wiper |
| Date | Jul 28, 2022 |
| State | WV |
| Description | I came out to get in my vehicle and observed a large crack beginning in the heat band along the bottom of the windshield. I was not aware of anything that hit my windshield to cause such a significant crack. After observing where the crack begins, it appears to have just split and cracked. A clear point of impact is not apparent. |
| Category | Visibility:windshield |
| Date | Jul 22, 2022 |
| State | TX |
| Description | The contact owns a 2021 toyota venza. The contact stated while driving 30 mph, an unidentified part fell from the vehicle ahead and struck and cracked the windshield. The vehicle was taken to the dealer where they replaced the front windshield. The contact stated that weeks later another similar event occurred. The windshield was replaced; however, the windshield was cracked by another foreign object. The dealer nor the manufacturer was not contacted or notified of the failure. The approximate failure mileage was 10. |
| Category | Exterior Lighting |
| Date | Jul 21, 2022 |
| State | PA |
| Description | Rear turn signal location is not easily visible in many traffic situations when being followed in traffic. Signals get snow covered quickly and markers are not visible from the side views. Rear signals are located very low on the rear bumper. Signals are small in size. There is also a recall on the failure of the signal on some of the 2021 venzas that is concerning. |
| Category | Electrical System, Engine, Power Train |
| Date | Jul 18, 2022 |
| State | KY |
| Description | While driving, vehicle suddenly lost all engine and electrical power and steering locked up. Fortunately I was stopped at a light at the time. Car restarted after I shifted into park and started in normal manner. |
| Category | Visibility/wiper |
| Date | Jul 18, 2022 |
| State | WA |
| Description | My windshield was hit by a small rock about 2 inches from the bottom. This spread into a crack at least a foot long that curves across the windshield. |
| Category | Service Brakes, Unknown Or Other, Vehicle Speed Control |
| Date | Jul 16, 2022 |
| State | MI |
| Description | As I attempted to turn left in the parking lot of a strip mall with several restaurants, my engine suddenly revved and accelerated and despite pumping the brakes several times I could not slow it down or stop it. As a result I slammed into a concrete berm, kept going and crashed through the glass doors of a coffee shop/restaurant, continued on and the car did not stop until it hit a metal counter. Fortunately I was not hurt, nor did I kill anyone, although I was told two workers went to the hospital with bruises and lacerations on their legs. Since I was unable to stop the car, not only was my life at risk, but anyone who crossed my path or who was in the coffee shop could have been crushed. The police came, made a report and had my car towed to their impound lot. The problem has not been reproduced or confirmed by a dealer or independent service center as of yet. . My insurer will have the car towed to a preferred repairer and they will inspect the car to determine whether it's repairable. I have asked them to check what made the car suddenly accelerate. I was informed at the police lot that they expect the car will be towed and inspected on monday, 7/18/22. The accident occurred on 7/14/22. The vehicle has not yet been inspected by the manufacturer, police, insurance representative or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The vehicle is available for inspection upon request. |
| Category | Visibility/wiper |
| Date | Jul 14, 2022 |
| State | WV |
| Description | The windshield inexplicably cracked. The outside temp was 78 degrees, it was sunny and I was driving with no traffic or other cars at all on the road. There is no sign of a rock strike or any object impact to the windshield. |
| Category | Unknown Or Other |
| Date | Jul 02, 2022 |
| State | AL |
| Description | Windshield just cracked with nothing hitting it. It literally just split from the bottom and is getting worse with only 24 hours. |
| Category | Air Bags |
| Date | Jun 30, 2022 |
| State | GA |
| Description | My wife was in involved in a crash where a person ran a red light and she broadsided a truck which flipped over. The front end of our 2021 toyota venza was destroyed see photo which I uploaded. The airbags in our car did not deploy at all. |
| Category | Visibility/wiper |
| Date | Jun 26, 2022 |
| State | WY |
| Description | Cracked windshirld |
| Category | Visibility |
| Date | Jun 01, 2022 |
| State | OK |
| Description | The contact owns a 2021 toyota venza. The contact stated that the windshield started to crack at the base and extended to the driver's side. The contact stated that the crack had expanded significantly. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 5,000. |
| Category | Visibility/wiper |
| Date | May 31, 2022 |
| State | CA |
| Description | Windshield cracked extremely easily, small pebble cracked more than half my windshield. People also reporting theirs cracking from just sitting. (have never seen this happen in other cars I've owned) many other people owning 2021 venza are having same issue. Already called toyota corperate to inform them of issue. |
| Category | Visibility/wiper |
| Date | May 22, 2022 |
| State | NC |
| Description | Car has a windshield crack starting at the rubber seal into the windshield approx. 7 inches. It happened while sitting. It hadn't been driven. |
| Category | Unknown Or Other |
| Date | May 17, 2022 |
| State | MI |
| Description | Windshield crack. Known that 2021 venza windshield prone to crack. Impaired vision and possible hazard. Class action lawsuit filed against toyota. This appeared first 7 days of purchase. |
| Category | Visibility/wiper |
| Date | May 17, 2022 |
| State | NC |
| Description | I purchased my car on dec. 21, 2021 and on march 12, 2022, a small pebble hit the driver side windshield on the lower side and created a small ding. By the next day, the windshield had a 30 inch crack across the drivers side in an arch toward the top center. It took until april 19, 2022 before the replacement windshield could be installed due to back order. My drivers visibility was terrible with sun glare on this crack. I had to pay my deductible to have it replaced. On may 16, 2022, as I was driving down the highway another small rock apparently hit the passengers side lower part of the windshield, but this time it shattered the glass so hard that a hole was formed and shards of glass shot out all over my dash. The crack went two ways up toward the top center in another arch. This scared me so bad I was shaking. Now my car is not safe to drive and I don't know how long it will take to have this oem windshield replaced yet again. There is something wrong and now I am seeing that there are many more people with this same problem. There is also a class action lawsuit against toyota for knowing the windshields are bad and refusing to do anything about it. |
| Category | Visibility/wiper |
| Date | May 13, 2022 |
| State | MO |
| Description | Arch shaped crack in front windshield starting on passenger side reaching across to driver's side. No impact or other trauma to the windshield. |
| Category | Air Bags |
| Date | May 11, 2022 |
| State | NY |
| Description | Involved in an one-car automobile accident (attempted to avoid hitting deer and hit a cement barrier). Vehicle was subsequently classified as totaled. Air bags never deployed. |
| Category | Visibility/wiper |
| Date | May 09, 2022 |
| State | NV |
| Description | My new 2021 toyota venza front windshield spontaneously develops small cracks and micro-fractures. I noticed the first crack on the driver's side within about 6 months after purchasing the venza. Since then, I the windshield has developed hundreds of tiny fractures which are especially noticeable when the sun shines through the windshield, just after sunrise or just before sunset. When the sun hits the cracks in the windshield, they all light up at once and the bright lights impede visibility. The windshield was inspected by the toyota service department on two separate occasions. It was explained that the windshield is not covered by the usual car warranty or extended warranty. It was suggested by the service technician and service manager that the cracks were possibly due to gravel or sand hitting the windshield, which is considered normal wear and tear by toyota. I explained that I have less than 18,000 miles on my car, I drive on only paved roads, and have never been pelted by gravel or sand. My car is also kept in a garage when not in use. |
| Category | Visibility/wiper |
| Date | May 01, 2022 |
| State | IL |
| Description | Defective component: front windshield. Available for inspection: yes the passenger side windshield has a tiny crack 25 and 1/2 inches from base of windshield that extends upward 7 and 1/4 inches and arcs toward the drivers' side 4 and 1/2 inches. The car was secured in our garage from 1/4/22---4/19/22. It was not driven until 4/21/22. Shortly after the first drive the defect was noticed. Concerned that entire window could crack and lead to an accident or further repair costs. Have appt. With dealer, but my research has indicated the dealer does not cover under warranty and toyota will not issue recall even though many others have experienced the same issue. Inspected by other agencies or organizations: no warnings, messages, or symptoms: no |
| Category | Unknown Or Other |
| Date | Apr 27, 2022 |
| State | WI |
| Description | Cracked windshield. After parking in an empty parking lot at my office. No one around. I came out of office five minutes later and found a crack in the windshield. No spider from a rock. Just a crack starting on the very edge of the glass. On the drivers side. |
| Category | Fuel/propulsion System |
| Date | Apr 25, 2022 |
| State | ME |
| Description | I was turning onto traffic and I tried pressing the gas pedal and nothing happened. I was in instant shock as I feared I was gonna be hit then I pressed the gas pedal again and I was able to accelerate properly. This just recently happened but hasn't happened again since. |
| Category | Visibility/wiper |
| Date | Apr 21, 2022 |
| State | GA |
| Description | Large (16â€) crack suddenly appeared in the windshield overnight. The previous day was spent driving around town at low speeds ( |
| Category | Visibility/wiper |
| Date | Apr 20, 2022 |
| State | OR |
| Description | On monday 4/18/2022, I was driving to work and heard a pop. Nothing hit my windshield and within about 5 seconds I seen a crack start to run across my windshield. |
| Category | Exterior Lighting |
| Date | Apr 18, 2022 |
| State | PA |
| Description | The contact owns a 2021 toyota venza. The contact received notification of nhtsa campaign number: 22v033000 (exterior lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was notified of the failure. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Visibility/wiper |
| Date | Apr 15, 2022 |
| State | OH |
| Description | A large crack appeared on my windshield while I was driving in the city. I didn't hear a rock hit it and have no idea what caused it. I have seen many complaints online about the exact same thing happening with this same vehicle. Took it to local toyota dealer and they said it was hit by a rock or it was caused by cold temperature or a ding that I didn't get repaired…everything except that it might be defective. Obviously a damaged windshield is a safety hazard for several reasons: visibility, supporting the structure around it, safety features not working correctly. |
| Category | Visibility/wiper |
| Date | Apr 09, 2022 |
| State | GA |
| Description | Windshield cracked out of no where while driving down the interstate. Started small and is now across the windshield. |
| Category | Visibility/wiper |
| Date | Apr 08, 2022 |
| State | TX |
| Description | The windshield had a quality issue concern, we inform the dealership and vehicle manufacturer for this concern but didn't receive solution regards this product quality issue. It become greater concern since its a very new vehicle and we doubt should be replace original windshield parts because this quality concern. |
| Category | Fuel/propulsion System |
| Date | Apr 06, 2022 |
| State | VA |
| Description | There have been 2 occasions when I have been trying to make a left turn and the vehicle fails to accelerate. The pedal is pressed all the way down and nothing happens. Once I released the pedal and pressed it again, the vehicle accelerated. The first occurrence happened a couple of months ago. I was making a left turn, pressed the gas pedal and nothing happened. Vehicle did roll forward putting me in traffic lanes putting me in danger of being struck. When I depressed the gas pedal again, it worked. I believe I was in normal driving mode. The second occurrence happened on 4/5/2022. I was making a left turn, pressed the gas pedal and nothing happened. Vehicle did roll forward putting me in the traffic lanes and in danger of being struck. When I depressed the gas pedal again, it worked. I was in sport driving mode at the time. |
| Category | Exterior Lighting |
| Date | Mar 31, 2022 |
| State | GA |
| Description | The contact owns a 2021 toyota venza. The contact received notification of nhtsa campaign number: 22v033000 (exterior lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had stated that the exterior lights were dim. The approximate failure mileage was 45,000. Vin tool confirms parts not available. |
| Category | Electrical System, Suspension, Unknown Or Other |
| Date | Mar 30, 2022 |
| State | CA |
| Description | The connection to the starter is loose, makes ticking sounds on start. Bad connection to the battery car won't start. |
| Category | Visibility/wiper |
| Date | Mar 26, 2022 |
| State | KY |
| Description | Windshield crack starting in upper, driver's side extending diagonally to the middle, center of windshield. Crack occurred while starting car in owner's driveway. Windshield replaced by safelite 3/25/22. |
| Category | Fuel/propulsion System |
| Date | Mar 15, 2022 |
| State | WA |
| Description | Fuel tank filling issue. Could not fill anywhere close tank capacity, dealer claims it has several gallons reserves. Driver does not know what distance to empty shows vs what is real, how much gas left in the tank. Supposed 560 mile range, only showing 420 miles. Even after driving dte 0 miles, user can hardly fill 11 gallons. Do not know the reasons why, whether gas is in the tank but can't use, or can't fill the gas. This causes confusion of real distance to empty and car might suddenly shutdown on highway or even damage the hybrid system. Seems known issue by toyota, not acknowledging or fixing the issue. It has been observed over several tanks of refueling. |
| Category | Visibility/wiper |
| Date | Mar 12, 2022 |
| State | CO |
| Description | Windshield cracked on passenger side while driving. No rock or pebble was heard hitting glass. This is the second time in 3 months |
| Category | Visibility/wiper |
| Date | Mar 04, 2022 |
| State | TX |
| Description | My car was parked overnight in an uncovered hotel parking lot in irving texas. When I walked to my car in the morning, I discovered a long, arched crack, that was not there when I last drove the car the previous evening. The part of the crack that is visible to the driver is about 12 inches long, but the crack extends below, in the tinted black area, for another 6 inches or so. I believe there may be a tiny chip in the glass just below the line where the glass changes from black to clear. To-date no repair/replacement has been made, so it is available for inspection. This is a safety hazard because a compromised windshield is weakened and may crack further, decreasing the driver's visibility, as well as increasing the risk that it could shatter. My understanding is that there are a number of other venza owners who have experienced the same thing, many of whom have filed reports with nhtsa. |
| Category | Unknown Or Other |
| Date | Feb 28, 2022 |
| State | TN |
| Description | Windshield developed a 24 inch long crack overnight while vehicle was parked in driveway. There was no impact to the windshield and vehicle had not been driven for several days. Crack begins at top edge of windshield on passenger side and continues in a downward diagonal direction moving towards the driver side. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 25, 2022 |
| State | IL |
| Description | I was pulling out from a stop sign to cross a four lane intersection. I attempted to pass between two cars, but the emergency brake system activated, presumably because the first car was still in front of me, even though it would have well passed by the time I got there. Because of the emergency braking, I was left stuck across two lanes of traffic with cars coming toward me and no way to get out of the way. This has happened twice in 800 miles on the car. I live on a very busy intersection and it took me a couple of months to get comfortable driving in this congestion. I think the car simply isn't designed for that level of traffic, but the way that it's reacting is terrifying. Consumer stated issue continues to occur even when the pre-collision system is disabled. |
| Category | Visibility/wiper |
| Date | Feb 23, 2022 |
| State | TX |
| Description | While driving in june 2021, my 2021 toyota vensa had a small pebble hit the front windshield and this caused a large horizontal crack along the line of vision in the vehicle. This small pebble does not usually produce any damage to a front windshield. |
| Category | Visibility/wiper |
| Date | Feb 21, 2022 |
| State | IL |
| Description | I am leasing 2021 venza xle. The vehicle was purchased on 03/2021 and it has ~8000 miles on it today (02/21/2022) on 02/20/2022, at the stop sign, I heard striking sound followed by visible crack on the front windshield, bottom side near driver seat. It wasn't obviously caused by hitting from any objects but by no reason. After some investigation, I found that this complaint is not particular but more general / reproducible among the 2021 venza owners: https://www. Toyotanation. Com/threads/windshield-repair. 1695878/page-2 this defect would cause serious visibility issue as well as potential safety of driver. It looks like toyota is not taking an action to cover the ramification of this defect. |
| Category | Visibility/wiper |
| Date | Feb 19, 2022 |
| State | CA |
| Description | Windshield breaks easily |
| Category | Visibility/wiper |
| Date | Feb 18, 2022 |
| State | NY |
| Description | Just purchased the car in first week of january. In the second week of february for about 1141 miles driven, a crack of about 12 inches at the bottom of the windshield (photo attached) appeared for no reason while stopping at work. Upon inspection, a seemingly small pebble, probably an ice salt of about 1mm, may have hit earlier (photo attached) which should not result in such a large crack. |
| Category | Visibility/wiper |
| Date | Feb 17, 2022 |
| State | CA |
| Description | Without any warning, while driving the drivers side windshield began to crack from the bottom up towards the middle in an arc. |
| Category | Visibility/wiper |
| Date | Feb 12, 2022 |
| State | MD |
| Description | Windshield 20 inch crack with no rock impact, no visible impact mark. Multiple other owners reporting same issue. Windshield is soft and cracking due to flex in car, or small projectile impact that should not cause major spidering cracks |
| Category | Engine, Power Train, Unknown Or Other |
| Date | Feb 01, 2022 |
| State | WA |
| Description | While steadily accelerating on a freeway onramp, the vehicle suddenly accelerated, surged and gained speed rapidly without my control. I took action by braking and slowing the vehicle to a safe freeway speed. Thankfully no one in my vehicle was hurt and no other vehicle was near during the incident. There were no warning messages. The first time I experienced this unintended acceleration was the first month when this brand new vehicle was purchased from a local toyota dealer. I was turning into my driveway from a residential street , the car suddenly accelerated while I was in the middle of turn. I immediately/emergently stopped by stepping on the brake, I could have crashed into the power pole if I did not stop. Because this was a new car, I convinced myself I was unfamiliar with its controls. But since the second occurrence, I am greatly concerned about this random "unintended acceleration". The toyota venza had been dropped off at our local toyota dealer for inspection and hopefully repair. |
| Category | Visibility/wiper |
| Date | Jan 24, 2022 |
| State | WA |
| Description | Windshield cracked center of windshield, at the bottom, from a small pebble hitting it about 2 inches from the bottom. Car has approx. 7,500 miles and is barely 7 months old. Have seen this problem with dozens of owners in the same location of the windshield. Windshield also is leaking (see photo) from under the rearview mirror plastic cover. |
| Category | Visibility/wiper |
| Date | Jan 22, 2022 |
| State | OK |
| Description | Windshield stress cracks for no reason, nothing hit it. Venza windshields are defective and hazardous. |
| Category | Visibility/wiper |
| Date | Jan 20, 2022 |
| State | UT |
| Description | The vehicle was parked in a parking lot for several hours. After returning to the vehicle, it was found that a crack had appeared on the drivers side of the windshield that was approximately 12 inches long, starting at the bottom left of the windshield, and moving upwards. The crack is right through the middle of where the driver must look when driving down the road, which is a safety hazard. The salesman at the dealer stated that he hadn't heard about this problem, but in looking online, many others have complained about the same vehicle having windshield cracking issues. The vehicle is scheduled to be inspected by the dealer tomorrow. |
| Category | Visibility/wiper |
| Date | Jan 18, 2022 |
| State | IL |
| Description | Windshield crack after 6 months of ownership. Woke up one day and found it cracked in my garage while parked. |
| Category | Visibility/wiper |
| Date | Jan 17, 2022 |
| State | GA |
| Description | Windshield cracked when rock hit it. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Jan 15, 2022 |
| State | TN |
| Description | Twice in the (almost a)year I've had the venza I have gone to accelerate from a stop sign and the car started to go then the gas pedal went all the way to floor and nothing happened - then when I tried again the car accelerated as expected. The first time (@ approx 4000 miles) I was turning left with oncoming traffic (of semi truck plus others) coming and had it happened a few seconds later - I would have been in a serious accident. Second time was just over 10000 miles on 1/12/2021 |
| Category | Visibility/wiper |
| Date | Jan 15, 2022 |
| State | OR |
| Description | Very fragile windshield. Although this may be hard to measure, I only had a very small rock hit and the windshield cracked. I've been driving for 25 years (16 cars and suvs) and never had such a small impact create a significant crack. It created a visibility issue and I'm worried about future issues. |
| Category | Service Brakes |
| Date | Jan 06, 2022 |
| State | WA |
| Description | Pulling into a parking spot (under 5 mpg), brakes did not engage. Car drove up onto the sidewalk. Had to put car into reverse to avoid hitting the building. While in reverse, brakes would not engage as well had to turn off the vehicle to stop it after it hit the curb 20ft behind the vehicle. Had vehicle towed to the dealership. They could see where the brakes were engaged 3x, but could not replicate the issue. Although there was snow, ground was not icy or slippery. |
| Category | Visibility/wiper |
| Date | Jan 05, 2022 |
| State | NY |
| Description | Windshield cracked. Car only has about 4500 miles. Many other 2021 venza owners are experiencing the same issue. Obstructed visibility is a major hazard. |
| Category | Exterior Lighting |
| Date | Dec 26, 2021 |
| State | TX |
| Description | Headlights: they have a shadow blocking full view. They are not shining equally on both sides. Instead the beam drops off the field of vision abruptly and you now faced with a blind spot of darkness. Basically, if something or someone came out in front of you, you would not see them until it was too late. For instance, driving in the neighbor alley without lighting, if a child, animal or ball came out in front of you, you would have no shadow or warning that you were about to come into contact with them. With other vehicles the light sprays off into the distance so you can see a wider field of vision. I find this extremely dangerous, unsafe for me and others! If I use my high beams the problem is solved but that is not a proper solution. I have spoken to toyota dealer x2 and their answer is... That's the new leds. I have called toyota corp and they have registered my call. I truly believe this is a matter of urgency for the safety of human life. |
| Category | Visibility/wiper |
| Date | Dec 23, 2021 |
| State | WA |
| Description | Windshield cracked along drivers side with no known rock impact and no evidence of a rock hit. It appears the windshield just cracked. The crack was about 2 feet long. Car was only a few weeks old when this happened. |
| Category | Exterior Lighting |
| Date | Dec 02, 2021 |
| State | ID |
| Description | Low beam led headlights have shadows and dark spots projecting on to the road. Very distracting and looks very similar to animals or people as they come into view in the dark. Have had to swerve several times only to realize it's the shadows in the headlight units. I have read many other owners complaining of identical issue on toyotanation venza forum. Really need a fix for this. It is not an issue that appears over time, this is happening straight from the factory with 0 miles on the car. |
| Category | Structure:body, Visibility/wiper |
| Date | Nov 26, 2021 |
| State | PR |
| Description | While driving we noticed a line in the windshield. After inspection we realized that the line is actually a crack. It started at the base in the right corner (passenger side). No rocks or any impact with any objects. |
| Category | Unknown Or Other |
| Date | Nov 18, 2021 |
| State | CA |
| Description | Don't recall anything unusual hitting my windshield (other than sandy grit), but when I drove it today there is a small chip and 12" crack. I have driven cars for 35 years and have never had such a fragile windshield on a car. I think it is defective, because I read about a bunch of other people having the same issue on this toyota nation site (and also facebook)- https://www. Toyotanation. Com/threads/windshield-repair. 1695878/ it is not very safe to have people drive around with windshields like this, especially if it is the fault of poor manufacturing. And even though you are supposed to get it fixed with insurance, I am not in a place right now to afford the deductible to get it fixed. |
| Category | Visibility/wiper |
| Date | Oct 30, 2021 |
| State | WA |
| Description | I am writing to complain of cracking the vehicle windshield. The vehicle is a toyota venza 2021 and it has been cracked very soon after two weeks that I have got from dealership. I think that is very vulnerable part of this new vehicle and is a malfunction, since my other past vehicles never had such failures in the winshield like this. I have had this problem more than three months ago and still after three month, toyota has not provided it to me. It is extending rapidly and I have to drive with cracked winshiekld. I have ordered that on august 2021 at toyota westminister vancouver and still agter three month they just update the date to the next month. I have submitted my full icbc insurance and an extra insurance to the dealership at parts section, but they say this is a national back order for both canada and states. As I said I live in vancouver canada, I had to put a different address in states to submit,you can reach me via my email. Thanks |
| Category | Lane Departure: Assist, Steering |
| Date | Oct 17, 2021 |
| State | CA |
| Description | 2021 toyota venza steering assist feature creates a safety hazard. The steering assist works with the cruise control and lane departure. When on, it appears that the steering assist picks up its position or centers the vehicle in the lane from the nearest white line on the right side. It positions the vehicle approximately 12 to 18 inches from the right line position thus positioning the vehicle slightly right of the center of the lane. One is forced to fight the pull of the wheel to maintain a center lane position. This steering assist function creates the following problems: 1. Off-center to the right can make it too close for vehicles traveling to the vehicles right. Also, it does not adjust for vehicles traveling too close or possibly swerve on your right side. It will maintain its position regardless of events alongside of you. It receives its bearings from only the white line. This condition is more severe when traveling in a left lane on a multiple lane road with a dotted line. 2. Because the steering assist picks up its orientation from a right-side line; when the line is out of position or not available, the car will automatically move right until it finds something to coordinate the cars position. Without something fixed like a line or curb it will take the car off of the road. When approaching an off-ramp, the right solid road barrier line, usually veers right off the highway and will follow the direction of the off-ramp. Under this condition I have discovered that the steering assist feature will actually take me off of the highway onto the off-ramp and alongside the right-most solid line wherever it goes. I feel that nhtsa still should examine any issue on a car that could make its operation unsafe. Furthermore, it appears that nhtsa has not performed any crash-worthiness testing including weight and roll-over. Why has safety testing and crash worthiness not been performed on this vehicle? Lastly; why doesn't it have a standard nhtsa door label? |
| Category | Fuel/propulsion System |
| Date | Oct 14, 2021 |
| State | CA |
| Description | I just purchased the 2021 venza a week ago. I was not aware of the fuel tank issue with the rav4. When I filled up my venza I noticed that it was not filling up to the full 14. 5 gallons as stated by toyota. I would assume that there maybe some reserve gas in the tank. But had I not noticed this I would have attempted to continue driving since I assumed that the tank has 3. 5 gallons in reserves but I am uncertain. If this is the case anyone may become stranded or even worse run out of fuel on the freeway putting the people inside the vehicle in danger and causing life and death accidents. There is no documentation in the owners manual about the discrepancies between what toyota states (14. 5 gallons) and the 11 gallons that it takes when filling up at the gas station. |
| Category | Unknown Or Other |
| Date | Sep 28, 2021 |
| State | OK |
| Description | Windshield cracked passenger side with 2. 5 inch circular area defect, with crack from passenger edge to midpoint. There was no traffic at the time in front of me or oncoming traffic. Was in an area of just grasslands on paved road. Temperature was in the 80's. Speed at 75mph. Sunny day. No known rock hit prior to this. Purchase july 2021. |
| Category | Forward Collision Avoidance: Warnings |
| Date | Sep 20, 2021 |
| State | TX |
| Description | Multiple times pcs (pre-collision warning system) would go off only in city driving when I was passing a car that had turned right (and just completing turn)-approximately 45 degrees to from right of my car. The dealer said my car needed front wheel alignment and said that had been the problem. Using the computer analysis system and since I was not getting a warning light saying pcs was not working, I was told it was fine. On a recently completed road trip out of town, at 70 miles an hour, pcs through us into hard break due to a car that had just entered exit ramp-45 degrees to my car. Almost caused multicar incident. Can not get further help from dealership since computer analysis not showing issue and no response from toyoto na. Have since just turned system fully off. |
| Category | Visibility/wiper |
| Date | Sep 19, 2021 |
| State | CA |
| Description | While driving on the freeway I heard what sounded like a tiny pebble hit the front windshield. Shortly after while driving I noticed a crack in the shape of an arc appeared from the passenger side bottom of the windshield towards the upper center of the windshield. This crack continues to grow as I drove. Even parked, the crack has expanded slightly. |
| Category | Visibility/wiper |
| Date | Sep 16, 2021 |
| State | OK |
| Description | 6 months old and 10k miles caught a rock at the top right hand corner where glass meets the body. Cracked immediately diagonally through the middle of the windshield just stopping about an inch left of the rearview mirror. |
| Category | Visibility/wiper |
| Date | Sep 15, 2021 |
| State | TX |
| Description | I bought a toyota venza, I made my first road trip and with approximately 800 miles traveled a small rock rubbed my windshield and became a big rock chip, I took it to repair on safelite and it was not 100, it is still crashed. I have read that several people have had the same incident, I am concerned that this is an issue of failures in the security systems with the front windshield. |
| Category | Visibility/wiper |
| Date | Sep 11, 2021 |
| State | MI |
| Description | Front windshield experienced a 2' long crack from top center thru drivers filed of vision. Car was parked on a 75' degeee day. Crack was not there prior to parking! Total replacement was recommended by dealership. |
| Category | Unknown Or Other |
| Date | Sep 05, 2021 |
| State | TX |
| Description | Wind screen of new venza is very vulnerable to chipping. In first 7 months of driving it happened twice. On same route I drove prius for 230,000 miles with no issues. It seems the glass is not tough enough and with slight hit by stone it easily breaks. This happened while I was on a stop sign waiting for other vehicle to pass. |
| Category | Unknown Or Other |
| Date | Aug 24, 2021 |
| State | TX |
| Description | I got hit by an unknown vehicle while I left my car parked then to work. |
| Category | Exterior Lighting |
| Date | Aug 17, 2021 |
| State | CA |
| Description | re: complaint, rear turn signals purchase new toyota venza on 8/12/21. Several complaints with the vehicle after a couple of days after driving. Programming and setting up all of the features is very complicated and the instructional manual does not match the vehicle. The dealership was unable to set several parameters and is in contact with the manufacturer for information. One in particular that nhtsa should be concerned with is the rear turn signal lights. I believe that the rear turn signals are poor design. The only rear turn signal lights are mounted low on the bumper. The lumosity seem dim and the dimension is small approximately 5 inches long and ½ inch wide. They are too low for good visibility. They are mounted only 24 inches above the ground. With this low position on the bumper, vehicles approaching from the rear are unable to view at closer distances. Vehicles cannot see the turn lamps at closer distances. The venza also has small turn lamps on the side view mirrors however; I also feel with poor visibility. Yesterday, a vehicle attempted to squeeze along my right side for a right turn; likely because they could not see the r-turn lamp blinking. |
| Category | Visibility/wiper |
| Date | Aug 05, 2021 |
| State | CA |
| Description | Pebble hit windshield. No initial damage 1/2 hour later, windshield crack across entire windshield. This appears to be happening to other 2021 venza based on internet comments. There has been 2 month delay in fixing. Still not fixed. Local toyota says there is back order of 500 windshields. This is brand new model. The number of back order sounds excessive. |
| Category | Unknown Or Other |
| Date | Aug 04, 2021 |
| State | TX |
| Description | An object, possibly a rock, flew up from the road and caused a chip in the windshield that turned into a crack from the far left side of the windshield to the middle. I have had several other vehicles in the past that rocks have hit the windshield and no damage was done. |
| Category | Electrical System, Engine |
| Date | Aug 03, 2021 |
| State | PA |
| Description | The contact owns a 2021 toyota venza. The contact stated while the vehicle was parked, the vehicle failed to open or start. The contact was able to jumpstart the vehicle with some assistance and the check engine warning light illuminated. The vehicle was taken to the dealer who diagnosed that there was an error in the firmware of the vehicle that caused the vehicle to constantly communicate the status to the manufacturer leading to the battery failure. The dealer informed the contact that the failure was related to a tsb. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the owner needed to report the failure to the dealer for the tsb to be accessed. The approximate failure mileage was 5,500. |
| Category | Visibility/wiper |
| Date | Jul 29, 2021 |
| State | MA |
| Description | 6/14/2021 rock hit front shield bottom right corner no visable crack. 6/24/2021 parked car for a few days came back and had to use windshield wipers and their now there is an arc crack on the winshield. The arc crack comes all the way 1/3 of the way up the windshield into the drivers view when looking to the right side of the windshield. Contacted safelight insurance and they will be replacing the windhield. |
| Category | Exterior Lighting |
| Date | Jul 25, 2021 |
| State | IL |
| Description | The headlights when they are in low beam have shadows. They are a distraction and sometimes it seems like something is in front. They decrease visibility. No no |
| Category | Unknown Or Other |
| Date | Jul 23, 2021 |
| State | WA |
| Description | 1 month after buying vehicle I heard as if a rock hit the car. I assume that's what happened but I did not see it hit. When I got home, I saw a chip in the lower edge of the passenger side (in the black part of the glass) on the windshield. There have been no appointments to repair, but 6 weeks after, the windshield cracked overnight while sitting in the garage. The crack formed an arc towards the driver side and is about 18 inches long. I have noticed reporte of other owners reporting the exact same thing, so thought I would report based on how similar their accounts are to my experience. |
| Category | Visibility/wiper |
| Date | Jul 16, 2021 |
| State | NH |
| Description | While traveling in ct on sunday 7/11/21 a small pea sized stone struck windshield directly in front of driver position about 10 inches up from bottom of glass. Within 10 miles the windshield cracked to the bottom edge from the original contact area and additionally up and across windshield to a total length of about 20 inches. The original damage likely could have been repaired but with the run of the crack now has to be replaced. Multiple others have reported this issue on the venza. Pics available for review by government or toyota representatives. Windshield is being scheduled for replacement in the next week or so. |
| Category | Structure:body |
| Date | Jul 12, 2021 |
| State | MS |
| Description | On may 19, 2021, 5 days after purchasing the 2021 venza xle, I got a rock peck about 6 inches from the bottom on the driver side center of the windshield. I was on my way home and stopped by a windshield repair shop to see if it could be repaired to avoid further damage. The repair shop said it could and to return the following noon with the car. By the following morning, the small peck had turned into a 12 inch long run. Now it's about 30 inches long. A replacement windshield (4 for the part) has been ordered but is on back-order with no projected delivery date. There are no aftermarket options. |
| Category | Unknown Or Other |
| Date | Jul 12, 2021 |
| State | ME |
| Description | Small rock hit windshield causing it to immediately crack 12†long and in an arc. In 55 years driving never had this occurrence. Checked website and apparently there are quite a few incidents of the same size of crack and arc happening in 2021 venza. Wondered if there is a manufacturers defect with this windshield. |
| Category | Visibility/wiper |
| Date | Jul 12, 2021 |
| State | NC |
| Description | Vehicle 2 weeks old; small pebble (pea size) hit windshield centered on passenger vision (approx 80% from left to right) ; crack starts to form in windshield to left of driver vision (approx 10% from left to right) starting at the bottom in the black trim section - nowhere near pebble impact; over the next week (whi9le waiting on backordered replacement) crack continued to arc and lengthen to 60% windshield width |
| Category | Visibility/wiper |
| Date | Jul 12, 2021 |
| State | FL |
| Description | Very small rock hit front windshield, which cracked soon after purchase. I might be willing to rack this up to bad luck, but there are several others that have posted online about the exact same scenario, see toyotanation forum https://www. Toyotanation. Com/threads/windshield-repair. 1695878/ as well as on the facebook 2021+ venza hybrid club. I think its likely that the front windshield is under engineered and this presents a safety hazard. Im a fan of toyota but I think there is something that needs to be looked at here. |
| Category | Visibility/wiper |
| Date | Jul 12, 2021 |
| State | TX |
| Description | Faulty front windshield cracked without any known damage. |
| Category | Exterior Lighting |
| Date | Jun 08, 2021 |
| State | IL |
| Description | The venzas headlights, while on low beam only, have 2 shadows or blobs in the drivers view. It is very distracting especially while turning or cornering. It appears as if things are running out in front of the car. The issue is discussed by venza owners on the toyota nation blog. Https://www. Toyotanation. Com/threads/shadows-in-2021-venza-xle-headlamps. 1695536/ |
| Category | Exterior Lighting |
| Date | May 03, 2021 |
| State | CA |
| Description | Left and right headlights, in 'low beam' setting, have a visible 'dark shadow' that projects slightly off to the left of the field of view. When driving on dark freeways, you are constantly distracted, thinking there is a moving object approaching from the left. High beam setting does not have this situation. |
| Category | Exterior Lighting |
| Date | May 03, 2021 |
| State | NH |
| Description | Just purchased new 2021 toyota venza hybrid. With low beam headlights on, have black "shadows" in top portion of illuminated field on both sides. Very distracting esp. On dark, curvy road. These shadows do not appear with high beams on... Nothing on headlight lens to cause these black areas. Low beam shadows apparent when vehicle is stationary as well as moving. Previously had a 2019 toyota rav4 hybrid without this issue. |
| Category | Seat Belts |
| Date | Apr 10, 2021 |
| State | NY |
| Description | Our car impacted with another as we tried to enter the highway from a short merge lane. The other car entered in front of us from the side of the road after we passed a stop sign in the merge lane; the other car then stopped short before entering the highway, just as we were speeding up the enter the highway. A sensor sounded in our car, we slammed on the brakes, and the two cares collided. The passenger side front of our vehicle was damaged; the rear drive side of the other car was damaged. Driver side seatbelt in our car operated normally. Passenger side seatbelt in our car loosened instead of tightened; passenger hit head on dashboard as brakes were hit or impact happened (we were going approx. 15 mph. Upon impact). Said passenger observed upon impact of head on dash that her seat belt was hanging slack away from her chest by approx. Six to eight inches. Toyota product liability dept. Was informed (case number 210409002008) between 6:15 and 7:30 pm on friday, april 9th, 2021. They say they will download the "black box" information, but they haven't committed to a physical inspection of the seatbelt, which seems critical (I. E., that a seatbelt engineer physically investigate).*dt |
| Category | Fuel/propulsion System |
| Date | Mar 08, 2021 |
| State | PA |
| Description | Fuel gauge and fuel tank do not operate properly, like the 2020 rav 4 gas tank problem. On 2/8/21 when the gauge indicated 1/2 tank, I put in 9. 997 gal of gas, since this car only has a 14 1/2 gal tank the tank must not have been 1/2 full. On 2/14/21 the gauge read 2/3 , I pumped gas and the pump shut off at 1. 1 gal, I slowly added gas as the pump kept clinking off till I got a total of 1. 743 gal of gas into the tank. I started the engine and the gas gauge still read 2/3, so I started the gas pump again slowly added another 1. 287 gal of gas. I started the car again and the gauge still read 2/3 full. I left the gas station and after driving approx 4 miles the gauge suddenly went up above the full mark. I talked to one person at the local toyota service center and was told that the gas tank was the same part number as the ones being replaced on the rav4 hybrids for the problem of the tanks not filling properly and the gas gauge not operating properly, but nothing can be done until toyota finds that there is a problem and sends out instructions to repair or replace the defective parts. I then talked to another supervisor at another toyota dealership and was told that the 2021 venza has a bladder in the fuel tank and the only way for it to fill properly and the gauge to work properly is to wait until the vehicle has less than 1/4 tank of gas before filling with gas. After spending over ,000 for a new vehicle this should not be a problem customers should have to be concerned about. The other problem is due to the gauge and tank problem the miles remaining display is always wrong. |
| Category | Fuel/propulsion System |
| Date | Nov 26, 2020 |
| State | AZ |
| Description | My 2021 toyota venza hybrid le claims to have a 14. 5 fuel tank capacity by toyota but mine will only fill up to around 11 gallons when it gets to empty. I took the vehicle in twice to toyota's service department and they confirmed my vehicle was only filing up to 11 gallons but that this was 'normal and part of the design since it has a reserve of gas.' however, the new toyota rav4 hybrids are reporting the same exact issue which toyota has acknowledged. Both vehicles share the same engine, hybrid system, and same 14. 5 fuel tank and are almost identical mechanically. How come it's an issue for the rav4 hybrid and not my 2021 toyota venza? Either way, my toyota is not getting anywhere near the range that toyota advertises on a full tank and is only filing up to 11 gallons. I understand most cars will let you get to a gas station if you ever get to empty, but the difference is that most cars will fill up very close to what the tank capacity is advertised to be. So either the vehicle's computer is lying because it will tell me 11 miles distance to empty when the low fuel light comes on or toyota lied to me, both are telling me two different things. This can be unsafe for someone who purchases the vehicle and believes that they have a 14. 5 fuel tank and are left stranded because the vehicle is only filling up to 11 gallons. I'm getting 42 miles per gallon so those extra 3. 5 gallons that may or may not exist can make a big difference if you aren't sure if you'll get to your destination or be left on the side of the highway which can be extremely dangerous because toyota isn't addressing this for my venza. |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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My gas guage says empty so when I fill it, it only takes 40 liters of gas. The other problem is and has happened several times is it won’t start, Toyota sends someone to boost and it works fine, but this morning it would not start, called Toyota road side assistance and they said they are not allowed to boost and it would have to be towed in except the auto brake is on and no way to release it, so it is sitting in my driveway till Toyota can resolve this.
During the past 3 days my rear hatch has opened 4 times without being asked too. Fortunately 2 time the vehicle was parked in my garage so the vehicle was secure. Once it happened at a road side stop and another at a gas station.
I bought the Toyota Venza 2021, and the very first day of driving it I started noticing a whole bunch of issues with the car. Starting with the braking system it almost gave me a heart attack when I entered a bump while braking. The car brakes felt as if it stopped working and was making a crackling noise I had to quickly release the brake and applied it again before I could come to a safe stop. Then the shock absorbers felt like I was driving a 20 year old car with leaking shock absorbers. When you run into a bump it will hit so hard like you are using a sledgehammer on a steel beam. I noticed that little rocks coming off the tires of cars in front of me easily caused my windshield to have small cracks and my wipers are never doing a good job of giving me a clear windshield and I have changed my wipers twice now from date of purchase. The lights are limited in travel distance and has a shadow like effect on it, I even went to my dealership and requested for the fog light which I was told is not available at the time of my request. The back seat seatbelts are already looking bad and twisted. I hear a cracking sound when I step on my accelerator and when I brake and it feels like am having issues with my front shaft. The car stereo even after I did an update sometimes disconnects my Bluetooth device and my fuel gauge initially was showing me 411 mile’s when filled up but now can’t go past 385 miles. Not sure why.
I took my 2013 Venza for all the routine maintenance service faithfully. I took the Venza into the shop for a routine oil change and 3 days later no oil was noted. I took the Venza back to the dealership shop and no problem was detected and oil was placed. At the next schedule service I was informed the engine was burning the oil and the engine needed to be replaced. This Venza has 123,000 miles.
Took my 2021 toyota venza in for 20,000 mile maintenance even though had not quite reached that milage. Was told I need all new tires because car was bad out of line and was eating up the tires. I reported at 5000 mi car on rt rear sounded like rear tire was locking up and made a grinding noise when braking and coming to stop. No rough roads and have had the car a 1 1/2 yrs. New tires needed doesn’t make since. Cupping on the inside. Also have had 3 windshields this year.
My windshield also cracked and had to replace it for 1200$
Had a recall on suspension. Hopefully fixed. Now electric start not working. Had it towed to dealer.
I have a 2021 Venza Limited with the optional Star Gaze roof. While driving on I70 last week, a passing truck kicked up a small stone that impacted the roof 1” above the windshield, causing a small chip in the glass. Within 24 hours, a crack spread 12” from the chip. My local Toyota dealer is still working on the estimate, but the replacement glass alone is $5200 + tax. Labor is estimated at nearly $2,000. How can Toyota sell a car that a small stone impact can cause $7,500 in damage? That’s nearly 18% of the MSRP of the vehicle!
my 2021 gave a 890kms of autonomy in summer, in colder temperature it goes down to 670
is it normal…seems a lot to blame on weather and I believethe gauge does not read correctly