2019 Kia Sportage Problems and Top Complaints – Is Your Car A Lemon?

Exterior lighting, engine and powertrain issues among the top complaints received by the NHTSA from vehicle owners

Updated on Author: Brian Jones

Updated on Author: Brian Jones

In the world of compact SUVs, one of the most recognized is the 2019 Kia Sportage. New models claim to “command the road,” but this vehicle is just a disappointment. It features a faulty powertrain, defective engine, a poorly-built structure and terrible visibility.

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NHTSA Complaints for the 2019 Kia Sportage

Complaint CategoryNumber of Complaints
Engine
7
Electrical System
5
Unknown Or Other
4
Air Bags
2
Service Brakes, Hydraulic
2
Fuel/propulsion System
2
Power Train
2
Exterior Lighting
2
Wheels
1
Structure:body
1

Problems with the Transmission

The powertrain consists of several parts that transfer the energy from the motor and put it to the wheels. One of the most vital aspects to this system is the transmission, which seems to be causing trouble for Sportage owners.

Here is a recent Edmunds review. “My vehicle has significant issues at around 1200 rpm at around 40 mph especially on inclines. There is a prominent vibration and a hesitation in responding to accelerator pressure. It happens at various rpms and speeds but most consistently in this range. It eventually downshifts to 2000+ rpms and vibrations stop. AND at 2000 rpms at 70 mpg it vibrates and does not respond to acceleration. It does not downshift to raise the rpms and stop vibrations and speed up. I have reported this to the dealership and to KIA. I drove a similar 2019 Sportage and it appeared to have the same issues though we did not take it for an extended drive.”

Even the automaker admits trouble with the powertrain by releasing Service Bulletin #TSBTRA086. It states that the vehicle could have an oil leakage from the 4WD coupling assembly, 4WD malfunction, abnormal noises and vibration. These are all situations that no new car driver wants to find themselves in. Kia might have one of the best warranties on the market, but most customers are finding themselves trying to get the repairs needed.

Here are some actual complaints logged with the NHTSA about the 2019 Kia Sportage Transmission Problems:

IN THE RANGE OF 1200-1500 RPM AND SPEEDS IN THE 40 MPH RANGE THERE IS A VIBRATION AND HESITATION ESPECIALLY ON ANY DEGREE OF INCLINE. MORE SERIOUSLY, THE PROBLEM REPEATS AT 2000 RMP AT HIGHWAY SPEEDS FROM 65 MPH UPWARDS. THERE IS A VIBRATION AND SERIOUS LACK OF RESPONSE TO INCREASED PRESSURE ON THE ACCELERATOR. IT IS WORSE ON ANY INCLINE BUT HAPPENS ON LEVEL ROAD AS WELL. THE CAR WILL NOT RESPOND TO TRYING TO INCREASE SPEED UNLESS I REALLY PUSH HARD ON THE ACCELERATOR AND THEN IT IS STILL SLOW TO RESPOND. THE PROBLEMS SEEM TO BE GETTING WORSE POSSIBLY DUE TO THE SUMMER HEAT. I DO NOT FEEL SAFE ON THE HIGHWAY.

Problems with the Vehicle Structure

Generally, the more a car costs, the better it is built. However, even cheaper cars should be made to last, but that doesn’t seem to be true of the Sportage.

Here’s another Edmunds review to consider. “The road & wind noise is horrible, everyone that rides in it comments on it.”

Among these issues, Kia has acknowledged trouble with the windshield washer nozzle construction in Service Bulletin #PS590. The company states that these nozzles could become blocked and fail to work. Hopefully, no one wants to see clearly out the windshield while listening to all of that road noise.

Problems with the Engine

When it comes to moving down the road, a car must have a properly working engine. Yet, this is one more vital component that is suffering with the Sportage.

This NHTSA complaint states, “Purchased car on July 28, 2019 from [dealer]. Took it to their service center on November 26 for complimentary oil and filter change. On December 5 on the I-75 expressway, got an alarm sound and sign that the ‘engine has overheated.’ Managed to get home, next day waited all day for towing company. Either car is defective or the service they did caused this dangerous issue.”

Again, Kia is aware of engine concerns. Service Bulletin #PI1805_TSB_R2 talks about installing a Knock Sensor Detection System to prevent the engine from excessive connecting rod bearing damage. In the meantime, unsuspecting drivers are traveling without this technology and possibly putting excessive wear on the engines that may or may not be covered by warranty. Of course, if the company had produced a good engine to begin with, this software wouldn’t be required.

Here are some actual complaints logged with the NHTSA about the 2019 Kia Sportage Engine Problems:

WHILE DRIVING NORMALLY ON THE HIGHWAY, I’VE CONTINUOUSLY EXPERIENCED THE CAR RANDOMLY REVVING BETWEEN 3000 AND 4000 RPMS WHILE DRIVING ON THE HIGHWAY AND ON REGULAR ROADS. IT WILL GET STUCK AT 2000 RPMS AND WILL NOT ACCELERATE OR DECELERATE NO MATTER HOW HARD THE GAS/BRAKE IS PRESSED. IT HAS BEEN TAKEN TO THE DEALERSHIP I PURCHASED IT FROM TWICE NOW, AND BOTH TIMES THEY HAVE TOLD ME THEY CANNOT FIND ANYTHING WRONG WITH THE CAR, NO CODES OR ANYTHING. I DO NOT FEEL SAFE IN A CAR I’M PAYING $402 A MONTH FOR. I HAVE CONTACTED KIA CORPORATE IN ATLANTA AND OPENED A CASE WITH KIA CONSUMER ASSISTANCE ONLINE. WAITING RESPONSE FROM BOTH. WILL NOT BUY ANOTHER KIA AFTER I LEMON LAW THIS CAR.

Problems with the Exterior Lighting

Rounding out the list is the trouble stemming from a terrible exterior lighting design.

Here’s another NHTSA review. “Rear turn signals of the vehicle are below the lowest point of the lift gate, are mounted inside the bumper, and are recessed in the bumper. When turn signals are used, only the turn blinkers in the bumper blink while the traditional rear brake lamps are solid and do not indicate a turn. The turn signals are too low for following vehicles to see and because they are recessed, the housing gets packed with snow, slush and dirt, making the activated signals indistinguishable.”

Again, this isn’t the only issue with this system. Service Bulletin #TSB_ELE148 states that some of the halogen head lamp bulb connectors need to be replaced with an updated part because of defects. Not that it matters much to begin with, because the company put the lighting in places that can’t be seen anyway.

Here are some actual complaints logged with the NHTSA about the 2019 Kia Sportage Exterior Lighting Problems:

DRIVING HOME NIGHT 9/4/19, NOTICED HEADLIGHTS HAVE PARTIAL OBSTRUCTION WITH SHADOW ON HORIZON MAKING IT DIFFICULT TO RECOGNIZE ANY OBJECTS IN THE SHADOW AREA. IF YOU TURN THE CAR OR TAKE A BEND IN THE ROAD OR DRIVE DOWN OR UP HILL THE DISTRACTION BECOMES A VERY BAD PROBLEM AS THE SHADOW CHANGES IN SIZE OR MOVES…MOSTLY ON LOW BEAMS BUT IS ALSO ON HIGH BEAMS BUT NOT AS NOTICEABLE.

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Complaint Data

CategoryAir Bags, Wheels
DateFeb 22, 2023
StateOH
Description
The tire suddenly exploded and the curtain air bag on the drivers side exploded too for some reason. I have a huge black eye and a concussion.
CategoryStructure:body
DateNov 08, 2022
StateGA
Description
Paint is bubbling, chipping and peeling in mirrors, door handles and rear spoiler
CategoryEngine
DateOct 19, 2022
StateNC
Description
The contact owns a 2019 kia sportage. The contact stated that while her daughter was driving at various speeds, there was a ticking noise heard coming from the engine. The check engine warning light was illuminated. The vehicle was taken to a local dealer who confirmed the vin was not included in a recall. The vehicle remained at the dealer awaiting diagnostic testing and repair. The manufacturer was made aware of the failure; however, no assistance was provided. The approximate failure mileage was 100,000.
CategoryUnknown Or Other
DateAug 23, 2022
StateIL
Description
Kia ignition switch it is making it easy for criminals to steal due to them not have immobilizers and the criminal are able from them yo start up with just a usb cord
CategoryUnknown Or Other
DateMay 31, 2022
StateNY
Description
On two occasions, most recently on 5/28/22, the gasoline overflowed when filling tank. If working properly, the vehicle should have automatically stopped the flow when the tank was full.
CategoryForward Collision Avoidance: Adaptive Cruise Control
DateMar 18, 2022
StateOR
Description
When cruise control is in place and you brake for traffic, to resume cruise speed if you hold the resume button for more than standard the car resets speed to 20mph and you have no control on gas pedal. The only fix is to turn off the card and restart. We are glad to have it inspected. This item has put our lives in danger about five times as we were using cruise on the highway traveling 65 plus mph and cars were coming upon us. We reported the issue back in march 2021 and several more times back into a kia dealership. It took months but they duplicated the problem on our vehicle and so they tested a 2020 sportage and had the same issue. The car stalls while on the freeway and kia dealership states it is normal operating procedures as the resume button should be a quick touch, not a prolonged one. There are no warning indicators this is going to happen. The local kia dealership states they have contacted kia engineers and they are confirming that it is operating within normal parameters.
CategoryService Brakes, Hydraulic
DateJun 28, 2021
StateGA
Description
The contact owns a 2019 kia sportage. The contact received notification of nhtsa campaign number: 21v137000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryElectrical System, Engine
DateJun 27, 2021
StateVA
Description
When you put the car in gear, the car rolls backward in drive. The engine light, oil light and battery light are on the dashboard.
CategoryElectrical System
DateMay 26, 2021
StateMI
Description
I have received a safety recall on the vin # above a lease car and have been trying to contact 2 different kia dealerships in my area, since receiving this recall letter, to no avail. Per the recall, this hecu may short-circuit and cause a engine compartment fire.... Since this seems very serious and failure to get this done is out of my control, I would greatly appreciate some help in this matter. I reside in clinton township michigan 48035. Thank you, susan bartle
CategoryService Brakes, Hydraulic
DateMay 20, 2021
StateNY
Description
The contact owns a 2019 kia sportage. The contact received notification of nhtsa campaign number: 21v137000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryEngine
DateFeb 11, 2021
StateNY
Description
When driving in traffic engine shuts off with no warning. Complete loss of engine power. Have to come to a complete stop in lane of traffic and then put vehicle in park and restart engine. Happened 3 times in last month. My kia sportage 2019 only has 18,000 miles on it. No check engine lights on. Extremely unsafe and kia services very unhelpful. Vehicle was in motion all 3 times this happened on a city street going straight in traffic.
CategoryUnknown Or Other
DateOct 25, 2020
StateOH
Description
The entire back of the sunroof has shattered. Car is only a 2019 with 15000 miles. We have a rogue which is over 5 years old and have had no issues with the sunroof.
CategoryElectrical System, Engine, Fuel/propulsion System
DateJul 17, 2020
StateNY
Description
In august of last year I bought a 2019 kia sportage ex from smithtown kia in ny. On july 12, 2020 I was driving with my daughter when the car just stopped without any warning. It was a very scary experience as cars were all around me. Luckily, I was on a side street and not on a main road or highway! When I preceded to start the car up again there was a terrible odor that smelled like gas and a burning smell. At that point, I called my husband who got a tow truck for us. The next day, the service department told me the code to inform them what was wrong with the vehicle disappeared. However, the car was working and ready for me to pick up! I informed them that I did not feel safe driving the vehicle without it being fixed nor was my daughter willing to go back in the car. I was told they would drive the car around to assure me there was nothing wrong with the car. Again, they offered for me to pick the car up or drop it off!
CategoryUnknown Or Other
DateJan 28, 2020
StateCA
Description
While driving at low speeds I heard a popping sound, got out checked my tires and everthing seemed ok. All of a sudden I hear a cracking sound. I pulled back the sunroof panel and saw shattered glass
CategoryVehicle Speed Control
DateJan 16, 2020
StateNC
Description
Tl* the contact owns a 2019 kia sportage. While at a stop/stop sign on several occasions, the vehicle sputtered. The accelerator pedal was depressed in the attempt to regain speed but failed to respond. There were no warning lights illuminated. The vehicle was taken to stevenson kia of jacksonville (500 w fairway rd, jacksonville, nc 28546 ( 910) 938-0555) but, was not diagnosed nor repaired. The manufacturer was contacted and a case was filed. No further assistance was provided. The failure mileage was 2,000.
CategoryEngine, Power Train
DateJan 03, 2020
StateGA
Description
While driving normally on the highway, I've continuously experienced the car randomly revving between 3000 and 4000 rpms while driving on the highway and on regular roads. It will get stuck at 2000 rpms and will not accelerate or decelerate no matter how hard the gas/brake is pressed. It has been taken to the dealership I purchased it from twice now, and both times they have told me they cannot find anything wrong with the car, no codes or anything. I do not feel safe in a car I'm paying 2 a month for. I have contacted kia corporate in atlanta and opened a case with kia consumer assistance online. Waiting response from both. Will not buy another kia after I lemon law this car. My family has always had kia's and never had any issue with them. I previously had a 2016 sportage that also had transmission problems.
CategoryTires:pressure Monitoring And Regulating Systems
DateNov 11, 2019
StatePW
Description
I keep getting low air notifications on my car. I took it in once and they found nothing wrong with my tires and sent me on my way. Well it's back again so I'm taking my car in again. This is a real pain because I work 2 jobs, 12 hours days, night shifts etc. I don't have time for this! Also my bluetooth skips and pauses a lot so I always have to plug in my phone to use it.
CategoryElectrical System, Engine, Fuel/propulsion System
DateOct 01, 2019
StateMD
Description
My kia sportage 2019 caught fire on the highway in new market md at around 10:30 am 9/26/19. We had previously taken the car to the dealership where we purchased it back in 12/2019. It had only 3900+/- miles on it. The oil, filter, tire rotation and 27 point inspection was done on 9/19/19. As I was in the left lane of rte 70 wb I noticed blue smoke coming from the back of the car. I put on my flashers and signaled over to the right shoulder. I called my husband and was quite hysterical because now the front of the car was smoking a brownish-black. It quickly started coming in they the vents. I couldn't figure out what to do - may have been in some sort of shock. But I finally left the vehicle but was still too close. A passerby, jeremiah darling of nj, assisted me to a safe place and I heard a pop then the flames started coming quickly.
CategoryExterior Lighting
DateSep 24, 2019
StateGA
Description
Driving home night 9/4/19, noticed headlights have partial obstruction with shadow on horizon making it difficult to recognize any objects in the shadow area. If you turn the car or take a bend in the road or drive down or up hill the distraction becomes a very bad problem as the shadow changes in size or moves... Mostly on low beams but is also on high beams but not as noticeable.... Live and drive in the ne georgia mountains, hazard in daytime and more at night.. Called kia next am, car seen dealership 9/9/2019.. Adjusted headlights... 9/13/2019 drove night again, no change... Called dealership and took in 9/18/2019 before service was told this is a problem with the 2019 kia sportage and other kia suv's.. Nothing they can do... It is a problem that has been reported to them by other kia sportage owners and it is a design flaw so was told by service manager at lifetime kis... 4170 us highway 64w, murphy, nc 28906.. 828-835-9200.... I wanted to know why when I purchased the auto was not informed of this major problem.. Considered a major safety hazard.. No satisfactory answer was given... I felt like all they wanted to do was sell a car and I was willing to purchase another but would lose 10k in just a few months.. Am still considering trading this car in so will have peace of mind on the road at night..
CategoryAir Bags, Electrical System
DateJul 08, 2019
StateKS
Description
I was recently involved in a collision with a deer. I was travelling at 55mph when I hit the deer square on and my air bags did not deploy. Also every time I wash my car some of the electrical components stop working for a few days such as the clock. I have talked to kia dealership near me and they can not explain the issue over the electrical stuff. Also they stated I could start a case with them over the airbags
CategoryPower Train
DateJul 04, 2019
StateSC
Description
In the range of 1200-1500 rpm and speeds in the 40 mph range there is a vibration and hesitation especially on any degree of incline. More seriously, the problem repeats at 2000 rmp at highway speeds from 65 mph upwards. There is a vibration and serious lack of response to increased pressure on the accelerator. It is worse on any incline but happens on level road as well. The car will not respond to trying to increase speed unless I really push hard on the accelerator and then it is still slow to respond. The problems seem to be getting worse possibly due to the summer heat. I do not feel safe on the highway. This has been reported and examined at the local dealership and a report filed with kia but I have not been able to reach them in person.
CategoryExterior Lighting
DateMar 10, 2019
StateMN
Description
Rear turn signals of the vehicle are below the lowest point of the lift gate, are mounted inside the bumper, and are recessed in the bumper. When turn signals are used, only the turn blinkers in the bumper blink while the traditional rear brake lamps are solid and do not indicate a turn. The turn signals are too low for following vehicles to see and because they are recessed, the housing gets packed with snow, slush and dirt, making the activated signals indistinguishable. All 2019 kia sportages have this poorly engineered feature, which may be as outside compliance as an early 70s malibu, and no turn signals in the brake light assembly.
CategoryEngine
DateDec 09, 2018
StateFL
Description
Purchased car on july 28 2019 from hollywood kia. Took it to their service center on november 26 for complimentary oil and filter change. On december 5 on the I-75 expressway got an alarm sound and sign that the "engine has overheated". Managed to get home, next day waited all day for towing company. Either car is defective or the service they did caused this dangerous issue.
CategoryService Brakes
DateOct 16, 2018
StateNY
Description
Tl* the contact owned a 2019 kia sportage. While reversing the vehicle out of a school parking lot, the brake pedal was depressed and failed to respond without warning. As a result, the vehicle crashed into the side of the school building. The airs bags deployed. There were no injuries. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The dealer (fuccillo kia, 3900 state st, schenectady, ny 12304, (518)-847-0800) was contacted and stated that the vin was not inculed in any recalls. The manufacturer was not made aware of the failure. The failure mileage was 300.

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Brian Jones

About the Author:

Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

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1 COMMENT
  • Terry P

    I have a dangerous fault with a 2019 sportage sometimes it does not change down on inclines unless you use kickdown it also revs upto 6000rpm sometimes when entering a roundabout, dealer says can not find anything wrong and no fault codes

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