Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win.
The 2022 Mercedes-Benz EQS is an electric vehicle that has garnered a lot of attention. The automaker says this EV will “make every day a fresh start for your own future.” However, customers are going as far as canceling orders because of defective forward collision avoidance and structural issues.
Contents
Don’t be stuck with a lemon. You have legal rights to cash, return or buyback.
The law makes Mercedes-Benz pay legal fees.
We've fixed thousands of lemon problems. Message or call 877-795-3666 today.
NHTSA Complaints for the 2022 Mercedes Benz EQS
| Complaint Category | Number of Complaints |
|---|---|
| Forward Collision Avoidance: Automatic Emergency Braking | |
| Forward Collision Avoidance: Warnings | |
| Electrical System | |
| Service Brakes | |
| Forward Collision Avoidance: Adaptive Cruise Control | |
| Wheels | |
| Structure:body |
2021 Mercedes Benz EQS Forward Collision Avoidance Problems
Today’s safety systems are made to protect occupants from danger on the road, but what happens when the system itself is causing danger?
That’s what is seen in this NHTSA complaint. “I was traveling at 75 mph along the freeway on a clear day around 2pm when all of a sudden the car’s autonomous emergency braking system fully engaged and brought the car to a dead stop. there were no obstacles or impediments in front of the car or near the car at the time. It was terrifying and could have resulted in me seriously injured or killed if there had been any vehicles traveling behind me. This had happened twice previously with the car but in less dangerous conditions and at lower speeds, but this time it was much worse. It has caused me a lot of ongoing anxiety and mental anguish and I feel very emotionally distraught by the incident. This is a brand new Mercedes EQS vehicle that I have only had a few weeks.”
The electrical system in the EQS is clearly struggling to do good. NHTSA Campaign Number 21V00J000 states that the emergency call system is disabled so occupants can’t get help after an accident. Also, NHTSA Campaign Number 21V931000 states that affected vehicles have an infotainment system that plays the television or internet while driving. This distraction can lead to an accident, keeping occupants from having any “future,” let alone a “fresh start.”
2021 Mercedes Benz EQS Structural Problems
Considering the price of this luxury car, every little detail should be scrutinized to ensure satisfaction, yet customers aren’t happy.
Here’s one complaint left on the MB World Forum. “Unfortunately, I am going to have to cancel my order for this $130,000 car as the EQS 580 is so low in the front that I can’t even pull it into my garage. There is no elevation option as there is in my current 2015 S550.”
It’s hard to trust any automaker that can’t even get the alarm system working properly. Service Bulletin #LI2700P073124 states that the car alarm goes off for no reason. How annoying could that become? Maybe it’s time to agree on the “fresh start,” except it might be best if customers just chose a different brand to have that start with.
What to do if your 2021 Mercedes Benz EQS is a Lemon? Your Lemon Rights
However, minor you might think your problems are, if your Mercedes Benz EQS has problems that make you think it’s a lemon, do something about it.
Lemberg Law has many years of experience helping car owners who buy lemons. You don’t have to keep a lemon. You have a bunch of legal rights to return, get a buyback, or demand cash for a car that doesn’t operate the way it should.
Call our Helpline today and we’ll evaluate your case. It’s not going to cost you anything because the law says that the manufacturer must pay.
Complaint Data
| Category | Forward Collision Avoidance: Warnings |
| Date | Feb 14, 2023 |
| State | CA |
| Description | I was traveling at 10 mph on a two lane road in clear conditions at 4 p. M. A single car was parked legally ahead on the right and there was a single safety cone present, off the road (on the shoulder) and further ahead on the left. The road was perfectly clear for driving. Without any warning, visual or sound, the autonomous emergency braking system fully engaged and brought the car to a dead stop. The driver information system reported nothing. There was no car behind and no collision occurred. It has left a concern that the autonomous breaking system could be triggered erroneously in the future. |
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jan 21, 2023 |
| State | NC |
| Description | While driving at approximately 45 miles an hour with nothing in front of me and no objects in the road, the vehicle activates the emergency braking system and attempts to stop in the middle of the road. It activates the seatbelt retentioners, as well as all of the safety warnings at the time. It does this with no apparent warnings or trouble lights on the dash. This puts me at risk to injury to my body being thrown around, neck and head threw forward. It also stops in the middle of the road potentially causing me to be rear ended. This happened at 500 miles on the odometer and at 1041 miles. I only took delivery in december. It has happened twice. |
| Category | Electrical System, Forward Collision Avoidance: Warnings, Service Brakes |
| Date | Dec 14, 2022 |
| State | FL |
| Description | On several occasions driving at 50+ mile per hour maintaining a safe distance and with no hazards around, the vehicle abruptly stops and the last time it skid damaging my rim. 1) it appears that the electronic braking system (ebs) is defective. 2) my safety as well as vehicles behind me are at risk of collision due to this problem. 3) I brought this vehicle to the dealership and they claimed that they worked on it and asked to come back if this issue happens again. 4) this vehicle has been taken to the dealership but I'm not sure if it was inspected by the manufacturer. 5) there were no warning lights, no messages or any symptoms which makes this nerve wrecking since it can happen at any moment. The first time this occured was in april 2022, then in july 2022, september 2022, and finally december 2022 at which point I brought the car to the dealership since I feel that I'm in danger as well as other motorists/pedestrians while this car is on the road. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Nov 17, 2022 |
| State | TX |
| Description | I was driving at around 45 mph, without any cars around me, and suddenly the car abruptly stopped. There were no obstacles or any reason for the automatic emergency brakes to engage, and thankfully there were no other cars around, or else there would have been a collision. This was a very frightening experience, and I am thankful this didn't happen on the highway or at a higher speed, as that would have resulted in a significant accident. I have only had this car 3 weeks!! |
| Category | Forward Collision Avoidance: Adaptive Cruise Control |
| Date | Oct 08, 2022 |
| State | FL |
| Description | Driving on I-75 south of ocala as I drive by the state weigh stations the eqs sees a 45 mph speed limit sign off to the right so the adaptive cruise control starts drastically reducing my 75 mph to 45 mph in the passing lane. I have to floor it to maintain speed. This has also happened as I drive by a left entry ramp with a reduced speed limit |
| Category | Wheels |
| Date | Sep 15, 2022 |
| State | NJ |
| Description | The car was delivered with bridgestone 265/40r21 xl turanza tire and with less than 200 mi. I was told that there is a bubble on the side wall . We were informed that there were others with the same problem . I am bringing this to your attention b/4 there are major accidents involved . Thank ing you in advance to look into this |
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Aug 04, 2022 |
| State | CA |
| Description | On four instances my car thinks that there is an object in front of it and automatically initiates emergency breaking. It happened today twice at 67mph on a highway and I almost got smashed by semi behind me!!! |
| Category | Structure:body |
| Date | Aug 01, 2022 |
| State | CA |
| Description | Mercedes announced a recall for my vehicle the 2022 eqs but in several months has not provided a remedy |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | May 11, 2022 |
| State | CA |
| Description | On two instances the car thinks that there is an object in front of it and automatically initiates breaking. Today it did that and a driver almost collided into me. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Feb 07, 2022 |
| State | FL |
| Description | I was traveling at 75 mph along the freeway on a clear day around 2pm when all of a sudden the car's autonomous emergency braking system fully engaged and brought the car to a dead stop. There were no obstacles or impediments in front of the car or near the car at the time. It was terrifying and could have resulted in me seriously injured or killed if there had been any vehicles traveling behind me. This had happened twice previously with the car but in less dangerous conditions and at lower speeds, but this time it was much worse. It has caused me a lot of ongoing anxiety and mental anguish and I feel very emotionally distraught by the incident. This is a brand new mercedes eqs vehicle that I have only had a few weeks. |
Share your story
Does this ring a bell? Have you had a bad experience too? Sound off and share your experience with other visitors in the comment box below.
About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
See more posts from Brian Jones
My EQS 580 4matic slams on brakes with nothing in front of me .Now the avoidance braking does’t appear to be working at all. Also the battery range at 100 percent has consistently gone down. I am now at 265 miles on a 100 percent charge .