2021 Jeep Cherokee Problems and Top Complaints – Is Your Car A Lemon?

Electrical system, engine, and transmission issues among the top complaints received by the NHTSA from vehicle owners

While the 2021 Jeep Cherokee is smaller than its “Grand” sibling, customers still enjoy riding around in this 4×4. In fact, the automaker claims, “Every Journey Starts Here.” However, drivers have trouble starting any journey at all because of the glitchy electrical system, malfunctioning engine, failing powertrain and defective service brakes. .

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Problems with the Electrical System?

No one expects a brand new SUV to have electrical problems, but the 2021 Jeep Cherokee is full of unwanted surprises.

Here’s one Edmunds review to consider. “Bought brand new 2021 Cherokee 80th anniversary. It’s now in the garage for the third time because it won’t start after being turned off. Also the camera in the front is faulty. All this on a brand new vehicle.”

The manufacturer communications are also riddled with more electrical system problems. One example is Service Bulletin #S2008000172 that talks about how the radio screen flickers when Android Auto or Apple CarPlay is being used. Maybe the company thought the entertainment system required a strobe light for more effects.

Problems with the Engine?

A potent engine is what all thrill seekers are looking for, but it’s more important that the motor is reliable, which it doesn’t seem to be with Cherokee models.

One NHTSA complaint reads, “The contact owns a 2021 Jeep Cherokee. The contact stated while driving approximately 55-60 mph, the vehicle lost motive power without warning. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was plastic left from the manufacturing process inside the engine. The mechanic flushed the engine however, the failure recurred with the check engine and battery warning lights illuminated. The vehicle was towed to another [dealer], however, the mechanic was unable to duplicate the failure. There was no fault code retrieved. The vehicle was not repaired and remained at the dealer for a second diagnostic test at the request of the contact. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 836.”

It turns out that there are investigations happening right now into defective engines among Dodge, Chrysler and Jeep vehicles. This is one of the models that is currently being investigated because of loss of power, rough running conditions, as well as a knocking or ticking noise. For so many people to be rallying against the automaker because of this defect, it’s clear there is something major happening. For every customer that has been duped, the journey will actually start here.

Problems with the Transmission?

The powertrain doesn’t appear to be any more reliable than the engine, leaving customers with SUVs that don’t provide their transportation needs adequately.

A recent NHTSA complaint says, “My 2021 Jeep’s powertrain unit broke and damaged other connecting parts while driving on a highway using cruise control causing a complete loss of power. This occurred with only 5,696 miles driven on the vehicle.”

The powertrain has an active recall out because of a defect, a scary one at that. NHTSA Campaign Number 21V310000 says that affected vehicles might have a transmission oil cooler hose that wasn’t cured correctly. Because of this oversight, transmission fluid can leak, increasing the chances of a car fire. The bigger question is – are there any customers at this point that would be upset if the SUV burned into a heap of ashes?

Problems with the Brakes?

Stopping the SUV should be a paramount concern to drivers and automakers alike. However, Jeep doesn’t seem to be bothered with ensuring the brakes are working.

A final NHTSA complaint says, “While putting on new tire valve caps, I noticed a drip of something wet on the inside of one of the rims. It smelled like brake fluid. I took the car to the dealership for inspection. I was told that I couldn’t drive the car, that the caliper was leaking brake fluid, and that it would take about 6 days to order and replace the caliper. If gone undetected, the defective leaking caliper could have resulted in brake failure. There was no warning lamp to indicate an issue.”

Along with the brakes, there are serious suspension issues to look at. NHTSA Campaign Number 20V657000 talks about how the front lower control arm might fracture while driving. If this occurs, a loss of steering will also happen, leading to an unexpected crash. From the front to the back of this vehicle and from every angle, it’s easy to find a defect. So, in reality, the “journey that starts here” should be the one to another brand of vehicle.

Your Lemon Law Legal Rights

Think you have a lemon? Sit back and let the experts work aid your lemon at no cost to you. The law makes Jeep pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.

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Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today!  There is no charge unless we win.

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About the Author:

Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

See more posts from Brian Jones

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