2023 Tesla Model X Problems and Top Complaints – Is Your Car A Lemon?

Structural and electrical system issues are among the top complaints received by the NHTSA from vehicle owners

Updated on Author: Brian Jones | Reviewer: Sergei Lemberg

The 2023 Tesla Model X is a BEV luxury crossover SUV that was first produced in 2015. It features the same platform as the Model S sedan and uses Falcon wing doors. This SUV is produced at the Tesla Factory in California, where the Model S is also built. The Model X set a Guinness World Record in 2018 when it towed a 287,000-pound Boeing 787-9 almost 1,000 feet at the Melbourne Airport.

Since 2015, Tesla has sold more than 142,000 Model X models. 2022 has been the model’s best sale year to date.

Click on other model year to view more problems:  2019   2020   2021   2022

Most Common Problems

The 2023 Tesla Model X has a distinct on-road look and tends to be highly coveted among electric vehicle enthusiasts, but it doesn’t seem to be all it’s cracked up to be. It suffers from electrical system issues, structure malfunctions and tire-related concerns.

2023 Tesla Model X Complaint Summary

Complaint CategoryNumber of Complaints
Unknown Or Other
35
35
Steering
14
14
Electrical System
11
11
Service Brakes
6
6
Structure:body
5
5
Vehicle Speed Control
4
4
Visibility/wiper
4
4
Exterior Lighting
3
3
Forward Collision Avoidance: Automatic Emergency Braking
3
3
Seat Belts
3
3

Electrical System Problems

  • Troublesome updates: Vehicles state that the updates have been performed, but there’s also an error saying the system is out of date. This malfunction has led to some issues with the safety features.
  • Malfunctioning wipers: The automatic wipers are supposed to activate when it’s raining, but they can fail. Drivers need to push the button on the steering wheel to clear the windshield when this failure occurs, thereby causing a distraction.
  • Automatic emergency braking failure: This vital safety feature activates at the wrong time, sometimes just for a shadow on the road. When the brakes slam on unexpectedly, an accident can occur.
  • Inaccurate GPS: With the Autopilot using the GPS for navigation, it’s important for the information to be accurate. However, users find the results to be off from anywhere from ten to hundreds of feet, creating a dangerous driving situation.

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Structural Problems

  • Lack of door safety: The falcon wing doors may not be equipped with the same safety features as other models. When an owner took the EV to the dealership to show how the door closes on their child’s head, the response was that the function was normal.
  • Broken seat belt anchor: There have been numerous complaints about the seat belt anchor breaking. In fact, the NHTSA has an open investigation into the problem (PE23006).
  • Road noise: Many drivers have complained about the excessive road noise and leaky windows. There are cracks and places where air and water can leak through to disrupt the ride.

Tire Issues

  • Flat tires: Owners are experiencing regular flat tires, even with the EV being brand new. Tesla roadside assistance provides a change to the spare tire but doesn’t cover the cost of a new tire.
  • Sidewall bulging: With owners noticing bulges in the sidewall, it’s expected that the tire will be covered by the warranty. Yet, Tesla hasn’t covered the expense, even when two tires have been replaced within a three-month period.
  • Defective tire material: One driver was told that the reason behind the flat tires was a defect in the material, yet it still wasn’t covered under warranty. Customers are left paying for their own tires that also appear to be defective.

What to do if your 2023 Tesla Model X is a lemon?

We have helped many car owners get replacement vehicles and have negotiated buy-back agreements or cash settlements from manufacturers. Call our Helpline and we will evaluate your case. The law requires that Tesla pays legal costs for lemon law cases, so you’ve got nothing to lose.

Brian Jones

About the Author:

Brian Jones spent more than 30 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

See more posts from Brian Jones
1 COMMENT
  • Sultan

    Hello. I have the following problems with my Tesla Model X: Wipers not working well in auto mode
    Sometimes the car brakes suddenly on the highway
    Rear doors squeak
    Poorly assembled front panels
    Different headlights
    Falcon doors close hitting a man on the head
    I am the second owner of the car. The car is 2023, I purchased it with 100 miles on it from the original owner. I bought it from him in May 2023. It currently has 16,800 miles on it.
    I don’t speak English well, so please answer me by email. Thank you

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