2020 Buick Envision Top Complaints and Problems – Is Your Car A Lemon?

Faulty airbags, unintended acceleration, and transmission issues are the cause of most complaints received by the NHTSA from vehicle owners

Updated on Author: Sergei Lemberg

General Motors states that the 2020 Buick Envision encompasses “a priority of safety.” It is designed to detect “certain hazards” and help drivers avoid crashes or at least reduce their severity. The automaker also says that the 2020 Envision’s “advanced safety” and “intelligent airbag systems” will protect drivers and passengers in the event of a crash. But those who have experienced dangerous unintended acceleration and been injured because of faulty airbags don’t believe a word of it.

Click on other model year to view more problems: 2019   2022

Most Common Problems with the 2020 Buick Envision

There are only a handful of complaints to the National Highway Traffic Administration (NHTSA) about the 2020 Buick Envision. But half of them describe crashes and report injuries.

Consumers blame faulty airbags, equipment, a malfunctioning powertrain, and vehicle speed control issues for the problems they’ve experienced.

The complaint about equipment relates to the vehicle’s myBuick Mobile app that enables  users to interact with their vehicles wherever they are. There are no details in the complaint from an owner in Texas except that the “safercar app” doesn’t recognize the vehicle’s VIN number. This, of course, renders it useless.

2020 Buick Envision Complaint Summary

Complaint CategoryNumber of Complaints
Air Bags
Service Brakes
Electrical System
Forward Collision Avoidance: Automatic Emergency Braking
Power Train:automatic Transmission:gear Position Indication (prndl)
Power Train:automatic Transmission:internal:gears
Unknown Or Other
Vehicle Speed Control:accelerator Pedal

Problems with Airbags & Unintended Acceleration

Airbags in general are designed to save lives and minimize injuries. But the Buick Envision has “intelligent airbag systems” that supposedly takes your protection to a whole new level. When the airbags don’t work, and people are injured as a result, everyone should be wondering, “what just happened?”

Certainly, this is what an owner of a 2020 Buick Envision from North Carolina is wondering after a crash in April 2022. To make matters worse, the crash wasn’t his fault. What happened was that when he pulled into a recycling center, the Envision randomly accelerated and, within seconds, crashed into a concrete wall.

There were no warning lights on the instrument panel and the airbags didn’t deploy. The vehicle was damaged and the driver was injured. He sustained minor injuries to his thumb and hit his head on the steering wheel. The right side of his face was swollen and his right leg below the knee was bruised. Damage to the Envision ranged from a shattered front windshield and severely damaged hood to bumper, lighting system, and windshield wiper issues. He could, though, drive the vehicle after the crash.

An owner from Ohio was involved in a crash in October 2021. Again, the crash wasn’t the driver’s fault, but the airbags didn’t deploy and he was injured. In this case, while driving at about 35 mph, the 2020 Envision was struck by “a semi-trailer,” and the side airbag didn’t deploy. He sustained broken ribs and sought medical treatment. The Buick was towed to an insurance lot.

The owner seems to believe that this is because of the crash rather than a malfunction. Consequently, the manufacturer was not provided with evidence of the airbags not deploying properly.

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Powertrain Problems

An owner from Tennessee states in an early 2021 complaint that there are issues with the SUV’s transmission. The problem is that the vehicle can be powered off and the key removed without being shifted into Park.

“The transmission seemed to shift into neutral independently, allowing the vehicle to roll away.”

The response of the manufacturer was that “the vehicle was operating as designed.” So, at the time of the complaint there had been no resolution to the problem.

What Should You Do If Your 2020 Buick Envision is a Lemon?

Do you think that your 2020 Buick Envision may be a lemon. If so, you’ll be facing repetitive problems that don’t appear to have any resolution. Additionally, the problems will likely be affecting your use of the SUV as well as its value.

While it is true that the percentage of lemons is low in terms of total numbers of cars manufactured, it is also a fact that every year manufacturers like GM replace, buy back, or pay cash settlements to thousands of vehicle owners who find they have bought lemons. Did you know that the law says that they (in this case GM) must pay the legal fees for lemon law cases?

With this in mind, if you would like Lemberg Law to assess your 2020 Buick Envision problems free of charge to see if you might indeed have a lemon, call our Helpline or fill out a contact form.

Sergei Lemberg

About the Author:

Sergei Lemberg is a lawyer whose practice focuses on consumer law, class actions and personal injury litigation. He has been repeatedly recognized as the “most active consumer attorney” in the country. In 2020, Mr. Lemberg represented Noah Duguid in the United States Supreme Court in the case entitled Duguid v. Facebook. He is the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Sergei Lemberg

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