Electrical and engine issues are among the top complaints received by the NHTSA from vehicle owners
Born in the 1940s, the Jeep brand has a loyal following that has continued for decades, even though ownership of the company has changed about 10 times.
With dozens of different vehicles, the company recorded its highest point in 2016, selling 1.41 million units worldwide. At this stage, the company was owned by Fiat Chrysler Automobiles. Since 2021, it’s been owned by Stellantis, which is a merger between Fiat Chrysler and the PSA Group that manufactures the Peugeot brand.
2016 was the year before they launched the Jeep Renegade, the brand’s first small sport utility vehicle (SUV). Sales of the 2015 launch model totaled 60,946 according to GoodCarBadCar, which publishes easy-to-access automotive sales and data statistics for North America. In keeping with the rest of the Jeep brand, sales soared to an all-time high with 106,605 units sold in 2016.
Sales have dropped progressively ever since, to 62,847 in 2020 and only 47,138 in 2021.
The volume of complaints to the U.S. Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) has also dropped. That said, they have been constant for the 2015 Jeep Renegade which registers 447 complaints to NHTSA, with 26 filed in 2021, and 8 as recently as 2022.
In an article about 2019 Jeep Renegade problems and complaints, Lemberg Law pointed out the electrical, transmission, and engine issues rank high.
But back to the beginning. A total of 153 powertrain problems, 143 engine issues, and 110 electrical system problems are identified in complaints about the 2015 model.
So far, there are a minimal 9 complaints listed by NHTSA, together with 34 manufacturer communications that draw attention to malfunctions and other problems that relate to the 2021 model. We’re going to explore the problems in more detail below.
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Most Common Problems
While there are only 9 complaints on file, these incorporate a total of 22 problems. There are also many complaints in various online forums and on other websites.
It’s no surprise to find electrical system problems near the top of the list in 4 of the complaints. The engine and powertrain are also featured, but so, too, do forward-collision avoidance and lane departure.
Because there is an overlap in complaints, we are grouping some. For example, 2 of the 5 forward-collision avoidance problems also relate to land departure. Some of these also highlight electrical problems.
2021 Jeep Renegade Complaint Summary
|Complaint Category||Number of Complaints|
|Unknown Or Other|
|Forward Collision Avoidance: Warnings|
|Forward Collision Avoidance: Automatic Emergency Braking|
|Lane Departure: Blind Spot Detection|
|Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor|
Forward Avoidance & Lane Departure Problems
Forward-collision avoidance is mentioned 5 times and land departure, 3 times. But there are only 6 complaints in all that relate to these 2 systems.
A major issue is that when these systems malfunction, safety features are disabled. From the complaints, it appears the manufacturer was aiming to update software as well as sort out physical issues. There are also complaints that dealers are unable or unwilling to supply rental or replacement cars while the problems are fixed.
As one complaint says: “The safety features are disabled because of this malfunction! This is dangerous and unprofessional for a company of their caliber, not only for our family but also for everyone buying these vehicles.”
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Problems with the Electrical System
There are 4 complaints that highlight electrical system problems. Some relate to the stereo system that warns it is unavailable. This also turns off the safety features, which, according to one of the complaints, is an issue that has recurred since 2018. They researched the problem, and were also told it was “a problem with all Jeep Renegades.”
Another complaint states that the radio sometimes “blasts its volume”, changes station, or won’t shut off. The electrical system fault also affects the operation of a rear window.
“I took it in to the dealer and was told there was nothing they could do. They had to wait for a fix for the software from Chrysler.”
Someone who had owned a Jeep Renegade for less than a month states, “the steering wheel becomes self-operating, the brakes respond, and during driving, the vehicle literally stops responding to manual driving.”
They maintain, “It’s dangerous and can lead to death by car accident.”
Engine & Powertrain Problems
A Jeep Renegade owner whose complaint is listed in both the Engine and Powertrain categories says, “Feel like I’m driving a time bomb.”
Another, whose complaint is listed in the categories for Engine, Service Brakes, and Forward-Collision Avoidance says:
“My car stalled in traffic causing a risk for accidents. I couldn’t steer the vehicle. There were numerous things going off in the car that prevented the mobility of the vehicle.”
A complaint listed in Powertrain and Seat Belts says:
“Dashboard lights suddenly start blinking, from the seatbelt airbag, check engine… Then the D starts flashing and the car loses power (goes into neutral) forcing me to pull over when I can.”
The complaint states this happens often, but the dealership cannot find any “trouble.”
What to do if your 2021 Jeep Renegade is a lemon? Your lemon rights
When problems recur and impact the value, use, or safety of your vehicle, you’ve got good reason to believe you may have bought a lemon. If this is the case, Lemberg Law can help you.
Call our Helpline as soon as you can and our team will assess your problems. As a specialist consumer law firm that specializes in lemon law cases, we can negotiate an agreeable settlement. This may be a trade-in or buyback. It may be a replacement vehicle.
Just remember that the law makes Jeep pay when it’s a lemon law case.