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Customers looking to drive a stylish yet inexpensive SUV often gravitate toward the 2019 Ford Escape. After all, it’s American-made and provides many innovative tech features. The company even suggests that it is “always unstoppable.” Sadly, the drivers of this model have more to say than that. The malfunctioning electrical system, defective engine and faulty powertrain leave a bad taste in their mouth.
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NHTSA Complaints for the 2019 Ford Escape
| Complaint Category | Number of Complaints |
|---|---|
| Engine | |
| Power Train | |
| Electrical System | |
| Unknown Or Other | |
| Service Brakes | |
| Steering | |
| Air Bags | |
| Structure:body | |
| Exterior Lighting | |
| Tires |
Problems with the Electrical System
In modern vehicles, the electrical system must be running at optimal levels for all the technology to work seamlessly. Between the interior comforts to the sophisticated engines, electronics are part of everything in the vehicle.
One NHTSA reviewer shares the struggle with this vehicle. “While operating the vehicle at approximately 70 mph on the interstate, I noticed that all instrument panel lighting, gauge and display screens went out. The gauge needles returned to their home positions. There was an error message on the main touch screen that said: Network Communication Failure. Worried, I took the next available exit and found a parking lot to investigate. I immediately tried to shut the engine off, figuring that if I completely shut the car down the system would somehow correct itself after a reboot of the PCM and BCM. I quickly realized that I was in trouble, the engine would not shut off. The vehicle is equipped with a smart keyless start system, but no matter how many times I would try pushing the button. Even though the car operated properly after the symptoms commenced I find it doubtful that all of the car’s safety features would have operated as designed, if needed. If I would have gotten into in an accident at the time the car was experiencing these problems would the safety restraint system work properly and deploy the applicable air bags??? Would the auto fuel pump shutdown, do its job if needed??? Also, what if the vehicle caught fire at this time and I could not shut off the car??? Not Safe!!!”
Among these issues, the automaker addresses several other electrical troubles. Service Bulletin #SSM 48053 talks about the SYNC 3 system having problems with display operations, navigation and voice recognition. While these aren’t safety concerns, it isn’t enjoyable having a commute to work without access to high-tech features. It’s enough to cause an average person to have a mental breakdown.
Problems with the Engine
The engine of any vehicle is the main component that people rely on. When it’s running well, everything seems enjoyable. When problems arise, the drive down the street can become painful and cumbersome.
One NHTSA user documents their experience with the 2019 Ford Escape. “While driving a local interstate between 60 and 70 mph, our newly purchased (3,000 miles) 2019 Ford Escape SEL Sport completely shut down without warning in heavy traffic. Luckily, my wife was able to coast to the nearest exit and pull off the road while traffic was whizzing by us at breakneck speed. Turns out that part of the wiring harness had either loosened on its own or was never properly secured from the factory. So, the serpentine belt managed to clip this wiring harness which, in turn, pulled the harness from its socket while starting to gradually shred the serpentine belt. Instantaneous loss of power without warning created a very serious and dangerous situation. Ford needs to issue a service bulletin and/or issue a recall asap since it would only take one other incident similar to this before someone is seriously injured or worse.”
A user on ConsumerAffairs.com stated the following regarding her engine reliability problems: “I bought a 2019 Ford Escape 6 months ago. The check engine light came on and the dealership said the codes were Misfires cylinder 1 and 2. They said coolant was leaking in the engine and I needed a new head gasket. I’m so upset that I bought a brand new car and now this. If I want to trade it in I will never get what I should be able to get for the trade. Now I feel stuck with a unreliable brand new car and this just seems so unfair. Why do I have to be stuck with this now?”
In Service Bulletin #SSM 47937, the automaker discusses how an auto start/stop situation occurs that also exhibits DTC P164C. This incident requires the SUV receive an updated crankshaft position sensor that isn’t defective. Still, there are no recalls making sure everyone is aware of the problem. That means plenty of drivers are currently experiencing the on and off situation while driving in front of other people. Knowing this, it might be best for other drivers to keep more than two car lengths between their vehicle and the Ford Escape in front of them.
Problems with the Transmission
A vehicle’s powertrain consists of every component that transfers power from the engine to the wheels. There are many parts that can ruin the drive if they begin to fail.
One NHTSA user had an experience related to the Escape’s powertrain. “At 10,000 miles my Escape transmission began slipping. It takes forever for it to shift but no transmission light comes on. My gas mileage has also gone way down as a result of this. Ford claims it is fine. But it does it often. Also, when the engine stop is engaged at stop lights, it doesn’t always start back up and I have to put the car in park and restart the vehicle.”
There aren’t any powertrain-related service bulletins that discuss this type of problem. Instead, Ford chose to tell drivers that this is “normal” behavior. How stupid does the Blue Oval think people are? Driving a bucking bull is not what people sign up for when dropping good money on an SUV. Again, it’s only a good reason to stay far away from these vehicles while driving on the road. It seems they have a mind of their own. Despite what the company says, they are clearly not unstoppable.
Your Lemon Law Legal Rights
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Complaint Data
| Category | Electrical System |
| Date | Mar 07, 2023 |
| State | IL |
| Description | 1. The transmission "zooms" and revs higher as I'm breaking. I'm afraid that the gear will slip and I won't be able to stop - especially if it's icy on the road. 2. When the car is turned off completely, there's a mechanical sound that persists for 10min. It's not the water/cooling pump or the engine cooling down. It sounds like an atm machine that's trying to dispense cash, but can't. I suspect this is draining the battery. 3. On my way to work yesterday, the key (and the spare key) were not recognized and I couldn't start the car. Lights came on, so I didn't think it was the battery. This morning, battery is dead. I really think it's a result of whatever is causing the sounds mentioned in #2 above. While #1 is a safety issue to myself and other motorists, the issues reported in #2 and #3 are personal safety concerns. I am a woman who commutes from gig to gig, traveling through sketchy neighborhoods, and parking in dimly lit public parking garages. If I cannot start the car or it goes dead, I could get mugged or physically hurt. |
| Category | Engine |
| Date | Feb 24, 2023 |
| State | GA |
| Description | The erg or purge valve failed, causing a hole to be burned into my intake manifold, which caused my car not to be able to read my fuel properly which caused air and heat to build which caused my catalytic converter to melt. The danger is my car could've caught on fire, a check engine light came on and we went to autozone and they said the code read o2 censor, but nothing ever indicated erg or purge valve. Ford of dalton said he's never seen one do this kind of damage. |
| Category | Power Train |
| Date | Feb 22, 2023 |
| State | PA |
| Description | My transmission blow up without a warning when I was driving on the highway I am being informed that this is a on going problem with this vehicle |
| Category | Visibility/wiper |
| Date | Feb 17, 2023 |
| State | WV |
| Description | We bought this new ford escape at malloy ford in december 2019. It now has just under 21,000 miles. We have never had any prior wiper problem. Our escape is a titanium model with intermittent wipers that adjust automatically to whatever speed is needed to clear whatever amount of rain is hitting the windshield. On january 31, 2023, we made a trip from falls church, va to our home in slanesville, wv. The trip started out with intermittent rain, so our wipers were on – sometimes in the intermittent position and sometimes on full time at regular speed. As we passed through winchester, va, the rain had stopped but the wiper control was still in the intermittent position. We proceeded north on 522 and headed west on 127 toward slanesville for several miles. At that point the wipers had not moved for a number of miles, with the control lever still in the intermittent position. Suddenly, without me touching the wiper control at all, the wipers jumped up especially quickly and especially far and stayed in the up position. The driver's side wiper actually moved past the windshield post so the tip of the wiper was off the windshield and flapping in the wind. After remaining in this extreme up position for several seconds the wipers moved back down to the cowl and then back up to the same extreme up position where they held in place. At this point I moved the wiper control from the intermittent position to the “off†position, at which time the driver's side wiper moved back down to the cowl and the passenger side wiper remained up in the extreme upright position. The wipers remained in these different positions for several more miles until we arrived home, and they stayed in these positions when I shut off the car. I called my mechanic who told me I could move the passenger side wiper by hand to its down position and restart the car to see what happened. When I did this the wipers stayed down at the cowl because the control was still “off.†when I moved the contr |
| Category | Engine |
| Date | Feb 15, 2023 |
| State | OH |
| Description | The contact owns a 2019 ford escape. The contact stated that the check engine warning light was illuminated. After refueling the vehicle, the contact had to depress the accelerator pedal to the floorboard then turn the key in the ignition until the vehicle started. The contact took the vehicle to a certified mechanic who diagnosed the vehicle and determined that the evap failed, making it difficult to start the vehicle. The certified mechanic cleared the warning light. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000. |
| Category | Power Train |
| Date | Feb 07, 2023 |
| State | MO |
| Description | The contact owns a 2019 ford escape. The contact stated she had front-end parked her vehicle in her garage, as she had placed the vehicle into park (p) and was exiting the vehicle, the vehicle rolled backward at approximately 2 mph. The contact stated that the driver's side front tire ran over both her feet. The contact stated that the driver's vehicle door hit the right side of her body. The contact stated that the vehicle rolled down her driveway and stopped in her neighbor's front yard. The contact stated that the police were on the scene and wrote a report. The contact was transported by ambulance to the emergency room where she was treated for severe bruising on both feet and bruising on her ribs on her right side. The contact stated that there were no broken bones. The vehicle had been moved back into the contact's garage and placed in park (p). The vehicle had not been taken to a dealer or independent mechanic. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact had researched online and related the failure to nhtsa campaign number: 22v413000 (power train). The failure mileage was approximately 35,000. |
| Category | Power Train |
| Date | Jan 30, 2023 |
| State | PA |
| Description | I was driving at 45mph the car without any warning dead and the transmission stopped working I had it towed to the dealership and they stated that the troque convertor locked up taking out my transmission and it needs replaced |
| Category | Air Bags |
| Date | Jan 19, 2023 |
| State | MD |
| Description | The contact owned a 2019 ford escape. The contact stated while driving 20 mph and intersecting into the highway, a service van crashed into the front driver-side tire/bumper. The contact stated no air bags were deployed. The contact sustained bruises on her chest due to the seat belt and her husband had deep tissue injuries from his neck to his waist. The contact and her husband sought medical attention the following monday from their medical physician. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed towing lot. The contact called the local dealer and made them aware of the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 58,000. |
| Category | Visibility:sun/moon Roof Assembly |
| Date | Jan 12, 2023 |
| State | MI |
| Description | The front section of the panoramic sun roof exploded, for no apparent reason. There was a loud booming sound and glass came raining down everywhere. I was startled and swerved but stayed on the road and did not crash. Broken glass covered me, the front and rear seats, floor, center console etc. Most glass was crumble size but there were fine smaller pieces too. I tried to close the cloth roof but it wouldn't close all the way and glass continued to fall and blow around. There were no trucks around me, few cars, no flying objects, no hot/cold issues, no big bumps in the road; no reason that I saw for this to happen and no warning. The dealership was not interested and ford company said I was out of warranty so they would not do anything for me. No one has inspected the car yet, but it is currently sitting in my garage if anyone wants to. |
| Category | Engine |
| Date | Dec 27, 2022 |
| State | FL |
| Description | For the past few months I have been noticing a hot coolant smell from outside the vehicle. After investigating, I noticed the coolant level was low and there was residue on the valve cover. Afterwards, I refilled the coolant reservoir and continued driving for another week to make sure the coolant was leaking. Afterwards, I inspected the vehicle further to check for any external leaks and could not find any, but my reservoir was much lower when I check again. I then made an appointment with the dealership to see if they could find anything. They kept my vehicle for a day to run a pressure test, but oddly enough it passed the pressure test and they could not find any leaks. I only have 3000 miles left before the warranty expires and the service manager told me it would be fine to drive on our trip that we were getting ready to take. I did not take it on the trip because I was worried something catastrophic to the engine would happen. The dealership did not fix my problem at all. They just said it would be fine. I have to add about 1 quart of coolant every week to two weeks, which is definitely not “fineâ€. Ford has a service bulletin for my engine and they need replaced! They are intentionally trying to get away with not fixing the engine while it is still under warranty. There is even a class action lawsuit with this as well, as people are being scammed into paying for a whole new engine when it should have been paid for by ford mo co. To add to this, mutiple vehicles were there for the same issue as mine, including new broncos. There needs to be a recall in place! |
| Category | Power Train |
| Date | Dec 23, 2022 |
| State | GA |
| Description | The contact owns a 2019 ford escape. The contact received notification of the nhtsa campaign number: 22v413000 (power train). The local dealer was notified of the recall notification and confirmed that parts were not yet available. The contact was informed to wait on the second notice on when parts would be available. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift into the intended gear. The transmission warning light was illuminated. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was advised to contact the warranty department. The failure mileage was approximately 64,500. |
| Category | Structure:interior Panels:door |
| Date | Dec 21, 2022 |
| State | MI |
| Description | The contact owns a 2019 ford escape. The contact stated that the rear driver's side interior door panel separated from the door frame, making it very difficult to open and close the door. The vehicle was taken to the local dealer who diagnosed that the clamps used to secure the interior panel had failed and the door panel needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 50,000. |
| Category | Structure:body |
| Date | Dec 15, 2022 |
| State | MI |
| Description | The driver's side rear door panel gets caught on the door frame and will only open a couple of inches unless force is used. The car has never been in an accident, and nothing has ever been shoved or forced against the door to cause this. There are many reports online of similar issues with the escape (https://www. Cargurus. Com/cars/discussion-t66217_ds936400, https://www. Youtube. Com/watch? V=tap7dcfkj9g, https://community. Cartalk. Com/t/ford-escape-door-trim-clips/179063, among others). This is a safety issue because if someone needs to enter or exit the back seat quickly, it is difficult or would be impossible if the person was physically injured or had a physical disability that limited their upper-body strength. The problem has been confirmed by a ford dealer. I am not sure to what extent they "inspected" it. There was no warning or any other symptoms prior to the failure. |
| Category | Electrical System, Exterior Lighting |
| Date | Nov 30, 2022 |
| State | NY |
| Description | Vehicle has 32k miles on it and both low beam headlight bulbs failed at the exact same time. My daughter had just left her house and as soon as she got away from street lights she realized this. The odd part is that the in-dash indicators showed everything working normally with no faults, so we assumed it was an electrical issue. We got it to a ford dealer (she has an extended warranty), and they "fixed a connection that had corroded, causing both bulbs to fail." not covered under warranty, 0 to replace two bulbs and clean sockets. There are numerous ford forums with the same complaints. Just felt that you folks should be made aware... |
| Category | Power Train |
| Date | Nov 09, 2022 |
| State | TX |
| Description | The contact owns a 2019 ford escape. The contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was unavailable. The contact stated that while attempting to accelerate to merge onto a highway at approximately 45 mph, the vehicle began to lose forward momentum. The contact stated that he pulled over and turned the vehicle off; however, when he restarted the vehicle and shifted into drive(d), the vehicle would not move forward. The engine revved while attempting to shift back into park(p). The contact stated that he had to turn the vehicle on and off numerous times until he was able to move forward. The contact drove the vehicle to a dealer; however, the vehicle was not yet diagnosed or repaired. The vehicle had been at the dealer for over two months. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 8,000. Parts distribution disconnect. |
| Category | Engine |
| Date | Nov 03, 2022 |
| State | TX |
| Description | Car has been acting up and making noises. (engine rattles). Was driving and made a turn as I was speeding up, my car revved and then started sputtering like it was going to die. Was a 1/2 mile from home. Made it home and restarted car, it sounds like it is missing something and engine is still rattling super loud. Have 68000 miles on car, engine was replaced due to previous recall of coolant leaking into engine at 27000. |
| Category | Power Train |
| Date | Nov 01, 2022 |
| State | NY |
| Description | The contact owns a 2019 ford escape. The contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The dealer was contacted, and an appointment was scheduled. The manufacturer was not made aware of the issue. The contact stated while driving at an undisclosed speed, she heard a loud noise under the hood of the vehicle. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The failure mileage was approximately 2,300. Parts distribution disconnect. |
| Category | Power Train |
| Date | Oct 31, 2022 |
| State | CA |
| Description | The contact owns a 2019 ford escape. The contact stated that the vehicle shuddered while driving at various speeds without warning. The contact stated that the vehicle independently stopped while exiting the highway without warning. The vehicle was initially taken to the dealer where they were unable to diagnose the failure; however, after a second diagnostic test, the dealer was able to duplicate the failure. The contact was then given an estimate for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 92,000. |
| Category | Engine |
| Date | Oct 18, 2022 |
| State | OH |
| Description | Ford has issued a technical service bulletin for the known issue with the coolant intrusion into engine. My 2019 ford escape with 31,060 miles is now dead with a short engine on backorder. No lights came on until the car was inoperable. |
| Category | Power Train |
| Date | Sep 26, 2022 |
| State | IA |
| Description | The contact owns a 2019 ford escape. The contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while shifting into reverse, the transmission made a grinding sound. The vehicle would demonstrate a jerking sensation. There were no warning lights illuminated. The contact stated that the failure occurred intermittently. The vehicle had not been taken to the dealer or independent mechanic. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,810. Vin tool confirms parts not available. |
| Category | Power Train |
| Date | Sep 14, 2022 |
| State | OH |
| Description | The contact owned a 2019 ford escape. The contact stated that while the vehicle was parked at a fuel pump, the vehicle began rolling backward on its own. The contact attempted to enter the vehicle to stop the momentum; however, the vehicle rolled over her left foot. The vehicle continued to roll backward and hit a curb which stopped the vehicle. A couple and the gas attendant came to the contact aide while another person parked her vehicle. The couple informed the contact that there may have been a recall placed on the vehicle for the failure. The contact stated the akron police dept. Said a police report could not be filed because the incident happened on private property.. The contact was taken by her brother to the emergency room where she was treated for injuries to her left foot and right shoulder. The contact sought further treatment for her foot and was placed in physical therapy. The air bags did not deploy. The contact was able to return to the fuel station and drove the vehicle home. The dealer was notified of the failure and towed the vehicle to their location and gave the contact a loaner vehicle. Upon investigation, the contact discovered that her vehicle was under nhtsa campaign number: 22v413000(power train). The dealer notified the manufacturer about the failure and the dealer informed her that a case had been filed. The contact eventually received a letter for the recall on her vehicle. The contact also received a letter from the manufacturer which stated that since the investigators could not replicate the failure with the vehicle; they would not cover any medical bills and that her case was closed. The contact was informed that the recall was performed on the vehicle; however, she refused to take back possession of the vehicle. The failure mileage was unknown. |
| Category | Power Train |
| Date | Sep 12, 2022 |
| State | MO |
| Description | The contact owns a 2019 ford escape. The contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration and stalled while coming to a stop. Additionally, the vehicle made an abnormally loud sound while driving. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 27,900. Vin tool confirms parts not available. |
| Category | Steering |
| Date | Sep 07, 2022 |
| State | VA |
| Description | The contact owns a 2019 escape. The contact stated that soon after start of the vehicle, the power steering failed to operate as the "power steering assist, system malfunction" warning message appeared on the instrument panel. The contact's husband arrived at the scene of the failure and managed to drive the vehicle home. Two days later, her husband used excessive effort to drive the vehicle to the dealer where a diagnostic test determined that the rack and pinion had caused of the failure. The manufacturer was notified of the failure and the contact was given a case number. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 38,000. |
| Category | Engine, Engine And Engine Cooling |
| Date | Sep 02, 2022 |
| State | TX |
| Description | The contact owns a 2019 ford escape. The contact stated that while his wife was driving at an undisclosed speed, there was an abnormal clapping sound detected. There were no warning lights illuminated. The vehicle was taken to an unknown local dealer in kansas where the contact was informed that the failure was due to a friction plate issue however, the vehicle was not repaired. The vehicle was taken to another local dealer where it was diagnosed that there was coolant intrusion into the cylinder head and that an engine replacement was needed. The vehicle was repaired but the failure persisted. The contact stated that while driving there was an abnormal clapping noise detected with no warning lights illuminated. The vehicle was taken to another local dealer, legacy ford (27225 southwest fwy, rosenberg, tx 77471, (281)342-5611) where a diagnostic test and repair was unknown. The manufacturer was notified but no additional assistance was provided. The approximate failure mileage was 50,000. |
| Category | Engine, Engine And Engine Cooling |
| Date | Sep 02, 2022 |
| State | ND |
| Description | The contact owns a 2019 ford escape. The contact stated while driving at various speeds, the accelerator pedal was depressed but the vehicle hesitated to respond and started shuddering. There was no warning light illuminated. The contact stated that at times she would veer to the side of the road for a moment before resuming normal driving. The vehicle was taken to the dealer where four spark plugs were replaced; however, the failure reoccurred. The vehicle was towed to the dealer where it was diagnosed that coolant was leaking into the engine and the engine block was cracked. The dealer diagnosed that the engine needed to be replaced. The dealer informed the contact that she needed to pay out-of-pocket for the repair because the failure could not be repaired under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would not assist unless she purchased a used engine as the engine production had been discontinued. The failure mileage was approximately 65,900. |
| Category | Engine, Power Train |
| Date | Sep 01, 2022 |
| State | PA |
| Description | Whitish and/or whitish-blue smoke comes out of tailpipes when starting vehicle . Believe there is faulty head gasket or engine block that causes oil to be mixed with antifreeze resulting in permanent damage to engine over time which could lead to possible fires, breakdowns, and or fumes. Tried to get it looked at to confirm that the 1. 5l engines from the 2019 ford escapes are an issue like past models but dealership tried to side step me and not properly look over vehicle in my opinion. |
| Category | Power Train |
| Date | Aug 22, 2022 |
| State | VA |
| Description | The contact owns a 2019 ford escape. The contact stated that there was a failure experienced with the power train. The contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure milage was unknown. Parts distribution disconnect. |
| Category | Unknown Or Other |
| Date | Aug 08, 2022 |
| State | MI |
| Description | While driving at 70 mph on the expressway, the car began jerking forward and having trouble increasing/decreasing speed. It was like the car was skipping. I immediately exited the expressway because my 3 year old daughter was in the car. I drove it to the nearest ford dealership that I could get the vehicle to safely. I bought the vehicle two weeks ago at brighton ford (240 w grand river rd, brighton, mi 48114) on saturday, july 23, 2022. I have only had the car about two weeks. When I bought the car they sold it to me with a nail in the tire and an open recall. (the tire has already been replaced) this is absolutely unacceptable. They were in such a rush to make a deal, that nothing was discussed with me that day outside of the transaction including mentioning that there is an open recall (unintentional rollaway due to detached shift cable: a damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'park' position. Either scenario increases the risk of a crash or injury!!). The recall affects millions of vehicles, so there's no way they weren't aware the vehicle they sold me fell into this category of unsafe. I suspect who ever turned it in, did so, specifically because of the recall. Then the dealership turned around and sold it without fixing it, putting my daughter and I in danger. I am now without a vehicle until they can get it fixed. This does not need to happen to anyone else, and we are grateful we did not get into a fatal accident. |
| Category | Power Train |
| Date | Jul 28, 2022 |
| State | WV |
| Description | The contact owns a 2019 ford escape. The contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the parking brake was applied to stop the vehicle. Additionally, the vehicle rolled away while parked. The contact fell while running after the vehicle. A police officer witnessed the failure and ran after the vehicle as it rolled into a residential yard before coming to a complete stop. No police report was filed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 48,000. Vin tool confirms parts not available. |
| Category | Engine, Power Train, Unknown Or Other |
| Date | Jul 25, 2022 |
| State | AL |
| Description | I was driving my car and then all of a sudden it's starts to jerk and make this clanking sound and stops in the middle of traffic... A indicator check engine light pops in and the service transmission soon.. Thank god there was no accident due to quick thinking. I try to restart the car and take to the dealer where I bought it and was told they could do nothing and they were backed for 3 months and they just cleared out the message. I start driving it again because I don't have a car and I have to get back and forth to work. Maybe 2 days later it's does the same thing and the car shut down and wouldn't change any gears. I had to get towed which cost money out of my pocket. The car would not move. I only had this car 2 months and I feel as if this was known before the car was sold. Know I have no car and being expected of paying a car note. I contacted ford and they have nothing to say about it. This is unjust and creeping it's way into a civil lawsuit due to the many complaints. I just want my car fixed as it should because who pays for a car they can't drive. |
| Category | Tires |
| Date | Jul 22, 2022 |
| State | TX |
| Description | I just had these tires replaced about 2 yrs ago and the front driver's side stated loosing air and upon inspection it is starting to shred. All 4 are doing this but not as back as the front one. This is a safety hazard if they were to come apart while driving it. The warning light came on stating low tire pressure. I only have 36744 miles on this vehicle. This happened on 7 /20/2022.. Tire is in my possession but I will have to have it changed. Info is 235/45r19 95m ms dot a3e6 |
| Category | Service Brakes, Hydraulic:foundation Components:disc:rotor |
| Date | Jul 15, 2022 |
| State | NY |
| Description | The contact owns a 2019 ford escape. The contact stated that while depressing the brake pedal, the contact heard a grinding sound. The contact took the vehicle to the dealer who diagnosed that the grinding came from metal-on-metal contact and that the brake pads needed to be replaced. The contact thought that the repair would be covered under warranty. The contact was informed that the warranty was invalid. The rear rotors and pads were replaced. The contact called manufacturer who confirmed the warranty was not valid for maintenance services. The approximate failure mileage was 10,800. |
| Category | Power Train |
| Date | Jul 14, 2022 |
| State | GA |
| Description | The contact owned a 2019 ford escape. The contact stated the vehicle was parked on a flat surface; however, it inadvertently rolled down the street backward into two different fences. There were no warning lights illuminated. The vehicle was towed to a collision center and diagnosed as deemed destroyed. The manufacturer was not notified of the failure. The contact related the failure to nhtsa campaign number 22v413000 (power train). The approximate failure mileage was 20,000 |
| Category | Engine |
| Date | Jul 13, 2022 |
| State | MI |
| Description | Loosing antifreeze found no external leaks |
| Category | Power Train |
| Date | Jul 12, 2022 |
| State | MD |
| Description | The contact called on behalf of her son who owns a 2019 ford escape. The contact stated while her son attempted to shift into drive, the gear was in park; however, the vehicle inadvertently accelerated into the wall. The contact also stated there was an unknown clicking sound, and the gears were shifting inadvertently consistently. There was an unknown sensor warning light illuminated. The vehicle was taken to the dealer which diagnosed an unknown failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to nhtsa campaign number 22v413000 (power train). The approximate failure mileage was unknown. |
| Category | Unknown Or Other |
| Date | Jun 25, 2022 |
| State | OH |
| Description | Parked the car it jumped into reverse dragged owner down hit 2 parked cars owner was pinned between cars he suffered broken right hip,pelvis,and 7 bones in his foot spent 2 wks in hospital and 2 weeks in rehab center |
| Category | Unknown Or Other |
| Date | Jun 16, 2022 |
| State | FL |
| Description | My car was in p, turned off, and my son and I exited the vehicle after returning home. I watered some plants and opened the door to get my phone and purse out of the car. The car car engaged, knocked me down, and rolled over me, badly injuring my leg. |
| Category | Engine |
| Date | May 06, 2022 |
| State | SC |
| Description | On march 29, 2022 my 2019 ford escape suddenly started shaking with no lights coming on to tell me there was an issue. When taken to the shop and after one week was towed to ford due to not being about to fix this problem. Once it arrived at ford the issue was found to be a leaking coolant which ruined the engine. This is a known ford problem. They will not fix the vehicle and for over a month we have been fighting with ford they have made no progress. This is known to cause engine failure, or verb eating engines, and even engine fires. |
| Category | Tires |
| Date | Apr 27, 2022 |
| State | NC |
| Description | The contact owns a 2019 ford escape equipped with continental tires, tire line: conti pro contact, tire size: 235/55/r17, dot number: a37a73b0219. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the passenger's side rear tire had a separated tread belt. The dealer informed the contact that her vin was not included in nhtsa campaign number: 21v155000 (tires). The passenger's side rear tire was not replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,000. |
| Category | Engine |
| Date | Apr 20, 2022 |
| State | IN |
| Description | At 61,000 miles (1,000 miles outside ford factory warranty) my vehicle 2019 ford escape has a blown head gasket. The check engine illuminated with a code of an engine misfire. Upon taking it to a ford dealership it was confirmed to have a blown head gasket. |
| Category | Fuel/propulsion System |
| Date | Apr 20, 2022 |
| State | IN |
| Description | In february 2020 after only having the car about an year and half (I bought it brand new from a ford dealership) my vehicle occurred a evap leak. This was confirmed by a ford dealership but ford own warranty does not cover emissions issues. |
| Category | Engine And Engine Cooling:cooling System:pump |
| Date | Apr 18, 2022 |
| State | IL |
| Description | 2019 ford escape. Consumer writes in regard to defective water pump. The consumer stated the water pump failed causing the engine block to crack. The manufacturer declined any assistance. |
| Category | Exterior Lighting:headlights |
| Date | Mar 26, 2022 |
| State | MI |
| Description | 2019 ford escape sel. Left and right front headlamps simultaneously stopped working during nighttime freeway driving. Dangerous safety issue. Dashboard headlamp green symbol continued to display headlamps were functioning properly. There was no warning symbol. Vehicle electrical issue was repaired at dealership at no charge. I am aware of an identical problem occurring on a similar 2019 ford escape sel. My belief is the headlamp failure is not a random issue and is a serious safety defect that has not been addressed by ford motor company. |
| Category | Exterior Lighting:headlights |
| Date | Mar 26, 2022 |
| State | MI |
| Description | 2019 ford escape sel. Left and right front headlamps simultaneously stopped working during nighttime driving. Dangerous safety issue. Dashboard headlamp green symbol continued to display headlamps were functioning properly. There was no warning symbol. Vehicle electrical issue was repaired at dealership at no charge. I am aware of an identical problem occurring on a similar 2019 ford escape sel. My belief is the headlamp failure is not a random issue and is a serious safety defect that has not been addressed by ford motor company. |
| Category | Engine |
| Date | Mar 14, 2022 |
| State | MI |
| Description | The contact owns a 2019 ford escape. The contact stated while her husband was driving at an unknown speed, the check engine warning light illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the spark plugs and ignition coil to be replaced. The vehicle was not repaired. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The contact stated that the check engine warning light turned off but then illuminated again. The contact took the vehicle to another independent mechanic, where it was diagnosed with needing the spark plugs and ignition coil to be replaced. The vehicle was repaired. The contact took the vehicle to another local dealer; garber ford (3380 us-17, green cove springs, fl 32043: (904) 264-2442) where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with ford service bulletin # 21-2269, however the vin was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 83,000. Consumer contacted ford customer care and was told they could not help or reimburse for any costs. The warranty is only good for 60,000 miles. Ford knows it is a defective engine. Consumer has 83,000 with no recall on the vin number. |
| Category | Tires:tread/belt |
| Date | Mar 04, 2022 |
| State | FL |
| Description | The contact owns a 2019 ford escape equipped with continental tires, tire line: pro contact, tire size: 235/45/19, dot number: 436e647lb3818. The contact stated that while driving at various speeds, the front-end of the vehicle would shake and vibrate. Upon inspection, it was discovered that the front driver's and passenger's side tires had experienced tread separation. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 40,600. |
| Category | Engine |
| Date | Feb 23, 2022 |
| State | IL |
| Description | The contact owns a 2019 ford escape. The contact stated that while driving, the vehicle failed to accelerate over 60 mph. The check engine warning light was illuminated. The vehicle was examined by an independent mechanic who replaced the spark plugs and indicated that coolant was present inside the combustion chamber of the engine. The vehicle was not repaired and continued to exhibit failure. The local dealer and manufacturer were notified of the failure. An appointment was scheduled to have the vehicle serviced by the dealer. The failure mileage was 75,000. |
| Category | Engine, Fuel/propulsion System |
| Date | Feb 11, 2022 |
| State | NC |
| Description | My vehicle is 2 yrs old and began having purge valve issues. Upon trying to fix the problem, I found that the part is on back order with no parts available anywhere in my region. Also while trying to locate the purge valve, part number: gv6z9d289e, I found that several other people were also trying to locate the part indicating this is an issue in several vehicles. The vehicle vapor locks upon fueling possibly resulting in future engine damage. |
| Category | Tires |
| Date | Feb 05, 2022 |
| State | MD |
| Description | Continental contiprocontact 235/45r19 95h on 2019 ford escape titanium. Tires were factory original with approximately 35,000 miles. Approximately 4/32†tread remaining. Dot a3e6 47lb 0119 was just turning onto the interstate on-ramp (from md-543 sb onto I-95 nb) traveling about 15-20 mph and heard a large pop noise and the car begin to pull hard to the right. Pulled onto the shoulder. Upon checking, front passenger tire was completely flat. Replaced with spare and returned home. Further inspection of the tire revealed a 2†rupture in the sidewall. Tire pressures had been checked and verified (tires at cold pressure) approximately three hours prior to event. No tpms warnings prior to event. Outdoor temperatures were around 35°f. No indication of other abnormal wear or damage. |
| Category | Engine And Engine Cooling |
| Date | Jan 27, 2022 |
| State | NC |
| Description | Https://static. Nhtsa. Gov/odi/tsbs/2019/mc-10169807-0001. Pdf my coolant is leaking into my cylinder. Making my car misfire and have p0301 code. Cylinder and spark plugs have been replaced. But error is still coming and coolant get lower every day. This needs to be recalled as many people are having this issue. Its not our fault and shouldn't have to pay to replace the short block and engine for a car's manufacturing issues. The car doesn't run right and its very pricey to fix. |
| Category | Engine, Fuel System, Gasoline |
| Date | Jan 26, 2022 |
| State | GA |
| Description | The contact owns a 2019 ford escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and remained illuminated. The contact drove to the gas station and while refueling, there was an abnormal fuel odor coming from the vehicle. After restarting and driving the vehicle back to the residence, the fuel odor inside the cabin of the vehicle was extremely strong, causing the contact to have a headache. The contact took the vehicle to a local dealer who inspected and diagnosed the failure as the emission evap valve was not properly separating the fuel inside the fuel tank. The vehicle was not repaired because the local dealer did not have the parts needed to perform the repair. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000. |
| Category | Steering |
| Date | Jan 13, 2022 |
| State | ND |
| Description | It was power steering failure while in operation. The vehicle has been inspected by a mechanic, who cleared the error code, but the problem persists. It is an internal failure in the power steering. The consumer stated the power steering failed while the vehicle was eing driven.. The manufacturer was contacted but, did not offer any assistance due to the vehicle being 5 days out of warranty. |
| Category | Engine |
| Date | Nov 18, 2021 |
| State | VA |
| Description | Bought new march 2019; may 2020, with 32,000 miles, had a coolant leak and had to replace engine; about 6 weeks later needed anew flywheel and about 2 months after that needed some of the oxygen sensors replaced. |
| Category | Unknown Or Other |
| Date | Nov 18, 2021 |
| State | PA |
| Description | I was stopped and when I stepped on the gas pedal to make my turn my car's engine accelerated at full force, stepping on the brake it wouldn't stop the car. I put the car in neutral and was able to pull over break and put it in park. It was as if the car was possessed and took me for a wild ride. I called the dealership they checked it out no dash lights came on no nothing so they were unable to detect any problem. I had my car for almost 3 years I'm an experienced driver and nothing ever happened to me like this before. The dealership tried to tell me my mat must have been stuck under my gas pedal which I know is not true due to I look down at my gas pedal while trying to break and if it was stuck under my gas pedal like they're saying my car wouldn't accelerate I would have trouble pushing the gas and making it go so nothing makes sense. |
| Category | Engine |
| Date | Oct 19, 2021 |
| State | NY |
| Description | Our check engine light came on in our 2019 ford escape, which has 80,000 miles. It overheated with no warning. We took it to the dealership who informed us the coolant leaked and caused a crack in the engine between the 2nd and 3rd cylinders and said the engine needs to be completely replaced. |
| Category | Seats |
| Date | Sep 27, 2021 |
| State | OH |
| Description | The contact owns a 2019 ford escape. The contact stated that while attempting to remove a safety seat located on the rear driver's side seat, the contact pulled the lever to move the seat but the seat collapsed on the contact's hand. Medical attention was received for the contact's fractured wrist. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 37,900 |
| Category | Engine |
| Date | Sep 15, 2021 |
| State | NC |
| Description | At 44,000 miles engine began to idle badly on startup and misfire. Engine light came on during drive home after work. Stopped vehicle and had it towed to the nearest ford dealer. Dealer service technician checked codes and reported p0304 cylinder 4 miss fire. Dealer technician replaced and replaced all four sparks plugs and used 446676 cleaner to clean throttle body, intake, fuel injectors and valve. Few days later engine light returned, took vehicle back to ford dealer. Ford technician checked and road tested vehicle and stated 446676 cleaner may not have finished cleaning systems and that was the cause of the engine light. A few days later engine began to idle badly on startup and misfire again. Then saw white smoke came from the exhaust on startup. Two weeks earlier just had vehicle service maintenance completed by the ford dealer. Invoice #233228 and #782806. |
| Category | Unknown Or Other |
| Date | Sep 06, 2021 |
| State | OR |
| Description | Twice in a 90 day period, the plastic shielding plates on the underside of the car, skid plates, have come loose, and started dragging on the road. I was able to do a temporary repair with duct tape and bungee cords until I could get to the local ford dealer for repair. The ford dealer's service dept. Stated the plastic pins that hold the plates become worn, and fail. They said even in the oil changing process, they frequently have to replace the pins. This problem should be fairly easy to remedy by inserting metal female screw threaded receptacles into the areas the plastic pins fit into, and metal male threaded bolts to screw into them. |
| Category | Forward Collision Avoidance: Warnings |
| Date | Aug 10, 2021 |
| State | IA |
| Description | I was driving along in a eagle grove. Iowa when my escape's collision assist was shut off, then the traction control light started to come on and off. I tried to shut it off with a button but it wouldn't listen. Also my engine acted like it was dying I could only go about 5 miles per hour. I found a parking lot, pulled in and shut the car off hoping the computer would reset. I waited a bit, tried the escape and everything was fine. I drove off. This escape was in a car crash in feb. 2021 the brakes failed and my son was driving we hit another suv. Now I wonder if someone shut off our brakes. I am scared now, I think someone is trying to harm me. |
| Category | Engine |
| Date | Aug 06, 2021 |
| State | NJ |
| Description | The contact owns a 2019 ford escape. The contact stated that in november of 2020 the engine was replaced under an unknown recall. The contact stated while driving at approximately 60 mph, the vehicle stalled without warning. The contact stated that after attempting and restarting the vehicle several times, the vehicle was taken to the dealer and the contact was informed that the vin was under a recall. The vehicle was repaired. The contact stated that approximately 8 months later the failure recurred while driving approximately 35 mph. The vehicle was restarted and driven to the dealer. The mechanic was unable to determine the cause of the failure. The failure recurred while driving 55 mph. The vehicle was returned a third time to the dealer however, a repair was not performed. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 14,000. Consumer stated case number [xxx] was opened by ford corporate. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).†|
| Category | Engine |
| Date | Aug 05, 2021 |
| State | NY |
| Description | Engine began to idle badly on startup and misfire. White smoke came from exhaust on startup. Coolant levels started to decrease. Engine is burning coolant that has leaked into the cylinders due to a defect in the casting of the engine block. Dealership is now saying car needs an entire new engine block. Obviously the previous recall that was addressed did not solve the issue. |
| Category | Steering |
| Date | Jul 25, 2021 |
| State | FL |
| Description | I was stopped at a traffic light and when I went to resume driving the steering froze and a steering assist warning light came on the dash. I turned the engine off and restarted the wheel turned and locked again. I then drove the car back to the dealer service(7/24/21). They said they would look at it on monday7/26/21. Vehicle has 83,000 miles. Purchased new at mullinax ford new smyrna beach. |
| Category | Unknown Or Other |
| Date | Jun 20, 2021 |
| State | TX |
| Description | The inside door panel clips have broken and now the door is unopenable |
| Category | Tires |
| Date | Jun 17, 2021 |
| State | KS |
| Description | The contact owns a 2019 ford escape. The contact stated that after receiving a maintenance check-up by her mechanic, she was informed that only 50% of her tread remained on all four tires. A few months later, the contact noticed that all four tires were shredding and that small holes had developed around each tread. The contact then took the vehicle back to her mechanic where they contacted the tire manufacturer. The tire manufacturer informed her that her vehicle was not under nhtsa campaign number: 21v155000 (tirhotes). The dealer nor the vehicle manufacturer have yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 21,034. |
| Category | Power Train |
| Date | Apr 24, 2021 |
| State | SC |
| Description | Rear axle seems to hop & it feels like grinding of differtial & banging noise with vibration. During acceleration ( even slowly) this occurs left or/& right axle slips & bangs, very unnerving !!! This happens starting out very slowly left or right. |
| Category | Power Train |
| Date | Apr 04, 2021 |
| State | MA |
| Description | This car has had two transmission failures with less than 5,000 miles driven. Both times the alert system activated "service asap". The car became stuck between neutral and drive, making it unsafe to drive. |
| Category | Wheels |
| Date | Apr 01, 2021 |
| State | IL |
| Description | I just recently bought this vehicle and now I have a small hole in the upper sidewall of the tire. The vehicle has a lot of tread still left on the tires ( 9/32). The hole is to small to be from any foreign object on the road. I now have to buy new tire even though I see you have open recalls on other ford escape models from the same year. That recall for those models are for small holes in the tire due to an incorrect heating process at the manufacturer. |
| Category | Unknown Or Other |
| Date | Mar 30, 2021 |
| State | CT |
| Description | Tl* the contact owned a 2019 ford escape. The contact stated that while exiting the ramp from the freeway going about 20 mph. The contact went to depress the brake pedal which failed to engaged properly as another vehicle was stopped at the stop sign. The contact tried to avoid a collision with the vehicle and turned the steering wheel left where a median was present went over the median however an oncoming vehicle was coming and crashed into the vehicle. The front passenger and driver side airbags deployed. The contacts wife had sustained a broken rest on her left arm, chest, and rims. Medical attention was contacted and had taken the contact wife to the hospital where the contact wife stay up to 24 hours before she was released. The contact did not sustain any injuries. The vehicle was towed by the contact insurance company to a collision lot where the adjuster deemed the vehicle a total loss. Stamford ford 212 magee ave, stamford, ct 06902 (203) 357-0357 was contacted and informed the contact that no recall was under the vin. The manufacturer was not notified of the failure. The failure mileage was approximately 1,300.*dt |
| Category | Service Brakes |
| Date | Mar 17, 2021 |
| State | WI |
| Description | I took my 2019 ford escape into a ford garage to get a oil change and was told my rear brakes are really bad and should be serviced asap. They could not understand how the brakes could be so worn out since there is only 14500 miles on it. They stated that there is nothing mechanical that caused this and there isn't anything they can do about it. They also stated it must be my driving 😡 riding the brakes or double breaking! I am 62 years old, I think I know how to drive! I also took the vehicle to my mechanic and confirmed the brakes are bad and is also puzzled how this occurred. I'm upset that with a new vehicle and I have to spend so much on repairs. It is still under warranty and should be covered! |
| Category | Engine |
| Date | Mar 02, 2021 |
| State | PA |
| Description | Purchased vehicle in october of 2019, in february 2020 had engine light come on and the code p0496 which is a purge valve error and took to service and they stated that ford had to have this happen twice, so on march 17, 2020, it happened again and was taken to service again and it was replaced. Almost 1 year later, on february 27,2021 the check engine light came on and was taken back to service on march 2 and was replaced again. No recalls on this vehicle , but there should be. This should have happened on a new vehicle nor should it continue to happen! It is now on its 3 rd purge valve!!! |
| Category | Electrical System |
| Date | Feb 26, 2021 |
| State | MD |
| Description | The vehicle will occasionally lock and unlock itself as it is being driven. As it locks and unlocks itself, it briefly activates the hazard lights as well. The vehicle is keyless ignition, and the key fob is placed in the center console area with nothing contacting it. When it occurs, it is quite frequent, and seems to not be affected by moisture, speed or temperature, nor by city or highway driving. |
| Category | Engine |
| Date | Feb 10, 2021 |
| State | OH |
| Description | Bought used escape in april. Didn't drive much since I live in town. Took a hour drive from home. Engine started misfiring and car was jerking. Took to dealership. They had for two weeks. Said was solenoid in transmission and replaced it. Picked up, took home. Drove 3 days later, started doing same thing. Drove next day and car quite running 1 block from house. Tried to start but started missing and quit. Had car towed to dealership. They had for 2 weeks. Said cam shaft and crank shaft sensor were bad and replaced them. They test drove over 400 miles with no problems. Picked up and drove less then 5 mile and started misfiring again. Took back to dealership. They said it was alternator. They replaced and it took three weeks to get back. A couple of day later I drove 2 miles to gas station, filled up and got on interstate. By first exit(2-3 miles) it started missing again. Drove to second exit to get off interstate since I didn't trust. Top speed on interstate was 45 mph. Oil light started flashing as if car was stalling. Took back to dealership. They said they didn't know what was wrong. They have had for going on 4 weeks with no word on what they found. Car had 27,939 miles when we bought know has 30,030 miles. Had since april of 2020 and was been in shop 11 week. |
| Category | Electrical System, Engine, Wheels |
| Date | Jan 22, 2021 |
| State | TX |
| Description | I purchased my 2019 ford escape brand new in early spring of 2019. Shortly after purchasing my escape I did notice some slippage of the transmission. I planned on going back to the dealer so they could check it out, but unfortunately I became ill, and therefore it slipped my mind. I was in and out of the hospital for the next several months, but as soon as I felt well enough I could not wait to drive my new car again. My first trip was actually to my oncologist office, but I was excited just to be driving. On my way there, however, my car jerked me to the left causing me to run off the road. I was right in front of my doctor's office, so I parked and went about my business. When I my appointment was over, and I came back out I noticed I had a flat tire. It really surprised me, because even though I did have the weird incident I mentioned previously, I didn't think it would cause my tire to blow out. So, I had the tire replaced, and life went on. Shortly after that, I started having problems starting my car. I had it towed to the dealer for the first time 11/19/19, my car was towed to the dealer 1/20/21 with the same problem. I admit, I do not drive my car much these days, but I do make an effort to start it almost everyday, and let run for 20 minutes. When I purchased the escape, I was expecting to have to drive to the medical once or twice a month. I am sure everyone is driving less because of the corona virus. I really feel nervous going out because of my vehicle and corona. I have call roadside assistance more since I bought the 2019 escape, than my own mother. One last thing. I did mention the transmission slipping the first time I had it towed back to the dealer, and they said when they test drove it after replacing the battery, it drove fine, but I recorded the mileage when I went to pick it up, and the mileage was the same as it was when I dropped it off. |
| Category | Air Bags |
| Date | Jan 13, 2021 |
| State | NC |
| Description | My wife was side swiped in our 2019 ford escape. The side curtain airbags and the driver's seat airbag deployed. The driver's seat airbag caught the left sleeve on fire. She was sitting still at a stop light waiting to turn left when she was side swiped. |
| Category | Engine, Power Train, Steering |
| Date | Jan 13, 2021 |
| State | IN |
| Description | 2019 ford escape titanium steering wheel shakes/vibrates heavy & makes a loud noise from car (almost sounds like a bad loud muffler sound) at speeds of 35 mph & 45mph when the gas peddle is leveled at speed and also does the same when going up an incline at the same speeds. Also transmission slips between 1 & 2 gears intermittently. Very bumpy ride in the back when going 70 mph on the highway. These issues happen when on local roads & highway ramps. Dealer repair has checked several times. First few times they could not replicate the issue. December 29, 2020 finally got the issue to replicate and put a ticket directly into ford. I checked back on 1/7/2021 since I bare the heard from the dealer service rep. At that time she still didn't have an answer to a resolution to fix the fault. I called today 1/13/2021 and the dealer repair service rep said it was a characteristic of the model because they informed ford on the ticket they tested another 2019 escape with the same engine & transmission and it had the same fault. Car was manufactured 3/2019. Please note I have purchased brand new ford escapes in 2002, 2005, 2009, 2017 & 2019. I know how the engine & transmission of a ford escape should preform. I still have my 2009 escape and it preforms better then this 2019... Comparable engines & trim package. The faults this 2019 is having are not characteristics of a car they are clearly issues where parts need to be replaced or repaired to operate properly. Ford needs to do the right thing and find what is causing the issue and repair it correctly. |
| Category | Engine |
| Date | Dec 29, 2020 |
| State | ID |
| Description | Bought this car as certified pre owned from a ford dealer with 28k miles. Approx. 4 weeks after purchase the engine starts running rough and check engine light came on with an error code p0303 misfire. Took it to dealer and they diagnosed coolant in cylinder 3 with the fix being a new short block engine replacement. It was still under warranty but very frustrating this happened to a car with low miles. After doing research this is a very common problem with the ford 1. 5 liter engine. |
| Category | Structure:body, Unknown Or Other |
| Date | Nov 13, 2020 |
| State | MA |
| Description | The rear hatch does not fully latch when using the remote or the button on the hatch |
| Category | Power Train |
| Date | Sep 29, 2020 |
| State | NY |
| Description | I am not sure if this is the best forum but I was unable to find a better way. I was informed of a recall to my vehicle. I called the local dealer on tuesday september 29, 2020. Hassett ford 3530 sunrise hwy, wantagh, ny 11793. The dealer reused to make an appointment stating they are not taking any new customers. I called the ford motor company, customer service who took my information placed on hold with call ending with thank you for calling ford and a customer survey. Wondering how to have safety recall performed? |
| Category | Engine |
| Date | Sep 05, 2020 |
| State | TX |
| Description | Was starting vehicle, it shuddered and stopped when put in reverse, restarted vehicle and then put in drive, tried to press gas pedal and car would not go above 25 mph before check engine light came on, towed to delaership was informed it had coolant leaking and needed engine replaced 28,200 miles |
| Category | Power Train |
| Date | Aug 24, 2020 |
| State | MI |
| Description | Changing reverse or forward, there is a loud thump as if someone or something has hit the car |
| Category | Engine, Seat Belts |
| Date | Aug 22, 2020 |
| State | MN |
| Description | At 7000 miles the car started missfirening and wouldn't run the dealer said it was a spark plug now we are at 29000 miles less then a year later and it's missfirening again this time it happened while entering a busy street and almost caused us to get rear-ended due to the car not accelerating as expected. Also the pass front seat belt does not keep proper tension if you lean forward them sit back the seat belt will have slack in it until you mess with it to get it to go back in. |
| Category | Power Train |
| Date | Aug 18, 2020 |
| State | OH |
| Description | 2019 ford escape. Consumer writes in regards to transmission failure. *ld the consumer stated the transmission lever had failed. The vehicle was taken to the dealer and stated that lever could not be repaired. *js |
| Category | Engine |
| Date | Jul 24, 2020 |
| State | WV |
| Description | Starting approximately of april of this year, noticed that the car was surging and "missing" on start. Thought it may have been a spark plug or such going bad and it wasn't happening with every start. Then middle of may, it was daily on every start and was surging harder and sputtering. The tachometer would even rise and fall in quick succession. On may 20th, the engine light came on and took it to my dealership. Before even looking at my vehicle, after describing to them what was happening, they already knew what was wrong and what the remedy would be. They still put my car on the computer and looked it over, but came out with the conclusion that the engine would need rebuilt. Fast forward 2 months later, finally got all the parts in to rebuild the engine, however my dealership is small and do not have a loaner vehicle for me at this time. I am understanding of that. But the car is now doing this on every start regardless if I just stopped at the post office for 5 minutes. This morning, it sputtered hard and then shut off for the first time. It is also affecting how it shifts from p to d and can tell a difference when taking off from a stop. Called ford to see if they acknowledged this issue, they kept circling back to the dealership and the impending repair. I finally stated that I just wanted to know if ford was acknowledging this issue and was referred to a regional customer service manager named jessica. She calls and was less than friendly and kept throwing the word "recall" around, but there is no active recall. She kept saying that my vehicle was getting repaired for a recall, and I told her no, it is getting repaired because I reported issues with my vehicle. I'm over it. I do not feel safe in my vehicle and have read other complaints that others have had to have multiple rebuilds of their engine and the problem never solved. |
| Category | Engine |
| Date | Jun 22, 2020 |
| State | NY |
| Description | Driving on the highway, all of a sudden warning comes on stating, "car is overheating stop engine now." car started to shake and steering wheel started to shake. Pulled to the side of the highway. Check engine light is red. Police officer pulled aside to assist. Opens hood of the car. Officer visibly sees coolant is below the minimum line. The officer goes to his car to retrieve coolant. When the officer unscrewed the cover of the coolant fluid holder, the fluid raised by itself to maximum line. Officer did not add more coolant. Started the car and engine light goes from red to yellow. I was able to coast the car home but very slowly. *tr |
| Category | Service Brakes |
| Date | Jun 08, 2020 |
| State | OH |
| Description | Jerking and throwing passengers forward. *tr |
| Category | Structure:body |
| Date | May 25, 2020 |
| State | OH |
| Description | When you hit the button to close the liftgate it doesn't usually latch. Many times I have to manually close it because when I push the button the liftgate will close down but it won't latch. I have taken the vehicle to a ford dealer 2x. The first time they confirmed the issue and replaced a mechanism that controls the liftgate. The problem came back less than 1 week later. When I took it back they claimed it always latched when they tested, and didn't do anything to it. Meanwhile, I took it home and it still won't latch when I try to close it with the button. Vehicle is always off, parked, when I try to close the liftgate. The only odd thing I noticed is if I keep the driver side door open when I put the button to close the liftgate then for some reason the liftgate latches, probably 8/10 times. |
| Category | Air Bags, Electrical System, Seat Belts |
| Date | May 13, 2020 |
| State | NY |
| Description | Tl* the contact owned a 2019 ford escape. The contact stated while driving 35 mph, when the hill assist mode independently activated without being on a hill. The contact stated the vehicle started to apply the brakes independently causing the vehicle to hesitate. The contact also stated the steering wheel seized, causing her to lose control of the vehicle and crashed into a guard rail. The air bags did not deploy. The contact stated the front driver side seat belt pretensioner failed to engage, causing her to impact the dashboard/radio with her head. The contact stated medical attention was required due to the fact that she lost consciences and suffered a concussion. The contact also stated that she has a tingling sensation in both legs and has lost sensation in both arms. A police report was filed. The vehicle was towed to an auto shop. The contact stated the insurance company deemed the vehicle totaled. The contact called local dealer ramp motors (4869 nesconset hwy, port jefferson station, ny 11776, (631) 473-1550) and has left a voicemail of the issue. The manufacturer had not been informed of the failure. The failure mileage was 8,623. |
| Category | Power Train |
| Date | May 08, 2020 |
| State | NV |
| Description | Only had this car less than 30 days mileage was 29,476 on 4/13/20. Mileage when in shop is 29,944 so drove 468 miles. Been hearing loud thuds or clunking noise from rear of vehicle for a few days. Took it back to where I bought it they looked at and duplicated the noise several times in their shop, said it was most likely something in the transmission. Took the car to ford and at first the service writer was in denial but the techs made him a believer.... The transmission has problem with the valve body they think. They took the transmission out today hopefully know something monday. The noise occurred when backing up with the steering wheel turned and giving the car a little gas. A very loud clunk was heard . The noise continued and started doing it every time I backed up. Also heard noise/felt it when shifting from r to n to d. This problem started just before I took it in the shop (morning of ) just sitting still shift from park to reverse to neutral to drive or back to neutral. *tr |
| Category | Engine |
| Date | May 07, 2020 |
| State | CO |
| Description | My 2019 ford escape has less than 20,000 miles and is already having coolant leak issues into the engine. Cylinder 3 issue and the dealership is telling me that the engine will likely need to be replaced. As I read more about this I am seeing thousands of vehicles affected, back order on engines, and a likely long wait period for this to be resolved. After spend almost ,000 on my vehicle this is absolutely unacceptable business practice! I am also reading that a law firm in tennessee is collecting clients for a lawsuit. *tr |
| Category | Electrical System, Engine, Service Brakes |
| Date | Mar 23, 2020 |
| State | MI |
| Description | Driving 70+mph on freeway and the acc went out with an alert. Continued driving and the lanekeep assist had an error and ceased working, followed by an error for collision avoidance. Shortly after the speedometer and odometer went to 0 and several other errors for abs, esc, and others went off. This felt like the scene from apollo 13 where everything was going wrong at once. I noticed the power steering was not working and it was much more difficult to turn the wheel as I pulled into the ford dealer. There was steam/smoke coming from my front grill. |
| Category | Engine, Vehicle Speed Control |
| Date | Mar 18, 2020 |
| State | MI |
| Description | Tl* the contact owns a 2019 ford escape. The contact stated that while driving at low speeds, the vehicle suddenly surged forward to the right and crashed into a utility pole. No injuries were reported. A police report was taken at the scene. The vehicle was towed to the local dealer friendly ford (2800 n. Telegraph rd, monroe mi.) the cause of the failure was not determined. Also, while driving at various speeds an abnormal noise was present coming from the rear of the vehicle. The noise was most noticeable while driving down an incline. The vehicle was also taken to the dealer for this issue however, they were unable to duplicate the failure. The manufacturer was notified of the failures. The failure mileage was 500. *js |
| Category | Power Train |
| Date | Mar 12, 2020 |
| State | MI |
| Description | Tl* the contact owns a 2019 ford escape. The contact stated while shifting gears to reverse, she heard a loud abnormal noise. The contact stated no warning light was illuminated. The contact also stated while making a right turn, the vehicle began to accelerate on its own and impacted a pole. The air bags did not deploy. A police report was filed. The contact did not sustain any injuries or seek medical attention. The vehicle was not drivable. The vehicle was towed to local dealer friendly ford located (2800 n telegraph rd, monroe, mi 48162) where made aware of the failure. The vehicle had not been diagnosed as of yet. The contact stated unknown part of front passenger side of the vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 700. |
| Category | Power Train, Vehicle Speed Control |
| Date | Mar 09, 2020 |
| State | VA |
| Description | I submitted this complaint on 3/08/2020. The problem was resolved when the ford dealership where I had my car towed inspected the car. They found that I had installed a weathertech floor mat in the drivers side and had overlapped the leading edge of the mat over the accelerator pedal. I had snapped the mat firmly in place so that it was pressing down on the accelerator pedal. The problem was resolved when the floor mat was removed and installed properly. |
| Category | Power Train, Vehicle Speed Control |
| Date | Mar 08, 2020 |
| State | VA |
| Description | Car accelerated from 25 to 75 mph without my foot being on accelerator. Cruise control was off. Subsequently, stopped and turned off vehicle. Restarted and vehicle would accelerate from any speed when I took my foot off the accelerator. I had to control my speed on a winding, narrow, road with no shoulders. I could only control the speed of the car by riding the brakes. The brakes overheated. When I came to a stop the car engine continued to run at 5,000 rpm. I came to a stop, then shifted into park and the engine continued to run at 4,500 rpms. Pushed the ignition to shut off engine and had my car towed to the lexington, va ford dealer where I purchased the car. |
| Category | Fuel System, Gasoline:storage:tank Assembly |
| Date | Mar 03, 2020 |
| State | WV |
| Description | 2019 ford escape. Consumer writes in regards to issue with gas tank. *ld the consumer stated the dealer advised there was no fix for the issue. *js |
| Category | Engine, Unknown Or Other, Wheels |
| Date | Mar 01, 2020 |
| State | IL |
| Description | Since buying my escape brand new with 1 mile on it, it has been plagued with issues, engine shuts off while driving can be going 30 mph or 70 mph, while driving on the interstate at 70 bad smell from catalytic converter seeps in through vents. Passenger side tire wall blew while turning out of a parking lot. License plate light out and unable to remove to change. Dealership has had car several times claiming nothing is wrong with it. Radio keeps saying "update" dealership claims it's my phone (my phone has no updates due) brakes make terrible noise when reverse breaking. A little over 11,000 miles and transmission keeps slipping but dealership claims nothing is wrong, also car does not want to start half the time. Usb for phone cord in front does not want to stay connected, and back port for car charger overheated and caused my daughter burns on her hand. My daughter was driving it and it stranded her on side of road and wouldn't start, had to shut off ,take out key and let sit to restart but dealership claims nothing is wrong. Overall the disappointment with the 2019 escape is high. Something needs to be done further to investigate these claims of engine shutting off and other issues. |
| Category | Unknown Or Other |
| Date | Feb 26, 2020 |
| State | MI |
| Description | 2019 ford escape. Consumer writes in regards to vehicle catching fire while driving. *ld *js |
| Category | Engine |
| Date | Feb 24, 2020 |
| State | WA |
| Description | Low coolant level previous oil change/coolant added. Rough idle cold start, p0302 2/11/2020 with again low coolant. Topped off coolant 2/11/2020 dropped off at dealership 2/23/2020 again coolant level low. Apparently this is very common and engine replacement is only remedy. Very damaging to vehicle value. |
| Category | Exterior Lighting |
| Date | Feb 18, 2020 |
| State | IL |
| Description | Lighting on console and hvac flicker off and on while driving vehicle. Drivers side mirror moves when exciting vehicle. |
| Category | Wheels |
| Date | Feb 12, 2020 |
| State | FL |
| Description | With less then 10000 miles on the car I have had two tires blow side walls while driving |
| Category | Seats, Structure:body |
| Date | Feb 11, 2020 |
| State | WA |
| Description | We were rear ended from a stopped position on the highway. . My fianc was driving and suffered whiplash. I was in the front passenger seat and broke my back and separated my pelvis, requiring surgery to stabilize. The front passenger seat is now very squeaky. Concerned there was an issue with the passenger seat or seatbelt not functioning properly, leading to my injuries. |
| Category | Engine |
| Date | Feb 07, 2020 |
| State | NH |
| Description | Purchased vehicle april 2019. Almost immediately heard coolant gurgling sound coming from engine when engine auto turned off at stop light. I was told that this sound was normal. January received notice from ford that my vehicle need pcm reprogramming. Day after reprogramming I began to receive check engine warnings. Soon after the heater would not work when car was not in gear. Took vehicle to dealer and was told that the engine needs to be replaced due to coolant leak in to valves. Dealer also mentioned that I had lost almost all of my coolant. Note: I never received any warning messages about low coolant level. I have since discovered that there are thousands of these engines that have had to be replaced due to this issue. |
| Category | Electrical System, Engine, Exterior Lighting |
| Date | Feb 02, 2020 |
| State | VA |
| Description | We were driving on a 3 lane highway at night, stopped at a red light. Suddenly, the car went completely dead - no lights or power. Cars driving at between 40-50 mph were coming up behind us, but could not see us because we could not even get hazard lights on. We were locked in - the doors would not open!! After several near misses, we were lucky enough to have a stranger stop and he was able to alert oncoming cars so we would not get hit. Ends up that the negative terminal of the battery was very loose as well as the surrounding fasteners of the battery. We purchased the car 5 weeks earlier, brand new with 11 miles on it. After getting towed to the dealership, it was an easy fix, but my safety concern was the fact that the doors would not open!!! If there was a fire, we would have been trapped, and we could not get out in case we were hit by the vehicles coming up behind us, which came close a few times! |
| Category | Power Train, Unknown Or Other |
| Date | Jan 27, 2020 |
| State | MN |
| Description | No crank to start vehicle |
| Category | Engine, Power Train |
| Date | Dec 14, 2019 |
| State | AE |
| Description | The vehicle started running rough and missing at 75 mph with about 5000 miles on it. Check engine light came on, cruise control shut off. I took it to the dealership and they said I had 3 trouble codes but I don't know what the were. They reprogrammed something a gave me the car back a week later. Two weeks after that I started getting another check engine light with the code p0420. The local dealer says they can't fix it or honor my warranty because it's a us spec vehicle and I'm in europe. I have a brand new vehicle that I have to clear the code every other day. To make matters worst the small door that covers the odb port won't close correctly. I'm sure it wasn't designed to be opened every other day. |
| Category | Engine |
| Date | Nov 22, 2019 |
| State | IL |
| Description | I bought my 2019 ford escape brand new in march of this year, it had little under 25 miles. As of november 11th I auto started my car- when I went to get in it was running funny and check engine light was blinking. Took it to dealership, on november 13th they call and tell me my engine is bad. This is unacceptable, my car has 11,647 miles on it & needs a new engine. Ford needs to do a recall on these ford escapes - I know 3 people now who have had the same issue. Very unacceptable for buying a brand new car |
| Category | Engine |
| Date | Oct 31, 2019 |
| State | MD |
| Description | I was driving at about 30 miles an hour and the engine just shut down for no reason. An alert came up that said auto stopstart shift to p restart engine. |
| Category | Electrical System |
| Date | Oct 21, 2019 |
| State | WY |
| Description | My car began sending my husband alerts my car had been involved in a collision as the alert read the front camera was not working, then my abs and skid control lights went off and my speedometer went to zero, while my car was running. My car would not allow me to shut it off. Eventually I could shut it off. This happened 2 days in a row and is currently at dealership. When I finally shut it off it re set. Danger: not knowing how fast you are going. Alerts also read collision warning not available. |
| Category | Service Brakes |
| Date | Oct 11, 2019 |
| State | MI |
| Description | My mother was attempting to park her 2019 ford escape. Upon applying the brake the vehicle surged / jolted / accelerated forward and she went over the parking curb and hit a building. Thankfully she is ok, however, she does not want to drive this vehicle anymore due to how the vehicle malfunctioned. |
| Category | Air Bags |
| Date | Sep 28, 2019 |
| State | TX |
| Description | In a head on collusion, he airbags failed to deploy in two separate accidents whereas I one of the incidents facial injury and chest injury occurred as a result |
| Category | Power Train |
| Date | Sep 23, 2019 |
| State | MI |
| Description | Intermittent issues with the transmission not being able to shift into park. When it happens, the shiftier freely moves between all positions except will not go all the way forward to the "park" position. It can eventually be moved forward by fiddling with it or one time a passenger was able to force it. Even when this is done, the indicator in the instrument panel does not always show a gear selected so in those cases, it is unknown whether it is truly in park. |
| Category | Unknown Or Other |
| Date | Sep 09, 2019 |
| State | NY |
| Description | While turning right slowly and gradually toward a parking place, with my foot off of the throttle and coasting, the car accelerated suddenly. I immediately hit the brakes and barely avoided a crash into the other car at the curb. Very unsettling! |
| Category | Forward Collision Avoidance |
| Date | Aug 28, 2019 |
| State | TN |
| Description | Tl* the contact owns a 2019 ford escape. While operating the vehicle, the pre-collision assist feature malfunctioned while the contact was driving close to other vehicles. While driving approximately 40 mph, the contact's vehicle was two feet from the preceding vehicle; however, the system did not activate. Also, the feature erroneously activated on several occasions due to random objects located on the side of the road, such as trash containers. The vehicle was taken to steve marsh ford(12415 s. 1st st, milan, tn) where it was determined that the safety feature was operating normally and no failure was found. The manufacturer was notified of the failure. The failure mileage was 4,957. |
| Category | Electrical System, Forward Collision Avoidance: Adaptive Cruise Control |
| Date | Aug 22, 2019 |
| State | SC |
| Description | Tl* the contact owns a 2019 ford escape. The contact stated that the computer systems related to the cruise control and forward collision warning malfunctioned. The forward collision warning indicator illuminated and the vehicle braked suddenly on a highway with no vehicles nearby. The failure occurred twice and the contact's vehicle was almost rear ended. The contact stated that the adaptive cruise control shut off the cruise control and the brakes activated again with no vehicle nearby. Summerville ford (9700 dorchester rd, summerville, sc 29485, (843) 873-3550) could not replicate the failure. The contact dropped off the key and was provided an ultimatum of getting the vehicle repaired or getting a new vehicle. The manufacturer was not contacted. The failure mileage was 500. |
| Category | Power Train |
| Date | Jul 16, 2019 |
| State | VA |
| Description | At 10,000 miles my escape transmission began slipping. It takes forever for it to shift but no transmission light comes on. My gas mileage has also gone way down as a result of this. Ford claims it's fine. But it does it often. Also when the engine stop is engaged at stop lights, it doesn't always start back up and I have to put the car in park and restart the vehicle. |
| Category | Electrical System, Engine |
| Date | Jul 02, 2019 |
| State | PA |
| Description | While driving a local interstate between 60 and 70 mph, our newly purchased (3,000 miles) 2019 ford escape sel sport completely shut down without warning in heavy traffic. Luckily, my wife was able to coast to the nearest exit and pull off the road while traffic was whizzing by us at breakneck speed. Turns out that part of the wiring harness had either loosened on its own or was never properly secured from the factory. So, the serpentine belt managed to clip this wiring harness which, in turn, pulled the harness from its socket while starting to gradually shred the serpentine belt. Instantaneous loss of power without warning created a very serious and dangerous situation. Ford needs to issue a service bulletin and/or issue a recall asap since it would only take one other incident similar to this before someone is seriously injured, or worse. |
| Category | Service Brakes |
| Date | Jun 04, 2019 |
| State | NY |
| Description | Ford dealer checked my brakes after 11000 miles and was told my rear breaks were bad and it was normal wear and tear after 10000 miles then I was told that's common with the escapes the breaks don't last! I feel the braces should be covered under warrenty |
| Category | Electrical System, Exterior Lighting, Unknown Or Other |
| Date | May 24, 2019 |
| State | MN |
| Description | While operating the vehicle at approximately 70mph on the interstate I noticed that all instrument panel lighting, gauges, and display screens went out. The gauge needles returned to their 'home' positions. There was an error message on the main touch screen that said: network communication failure. Worried, I took the next available exit and found a parking lot to investigate. I immediately tried to shut the engine off, figuring that if I completely shut the car down the system would somehow correct itself after a 'reboot' of the the pcm and bcm. I quickly realized that I was in trouble, the engine would not shut off. The vehicle is equipped with a 'smart keyless start system' but no matter how many times I would try pushing the button. Even though the car operated properly after the symptoms commenced I find it doubtful that all of the car's safety features would have operated as designed, if needed. If I would have gotten into in accident at the time the car was experiencing these problems would the safety restraint system work properly and deploy the applicable air bags??? Would the 'auto fuel pump shutdown' do its job if needed??? Also, what if the vehicle caught fire at this time and I could not shut off the car??? Not safe!!! |
| Category | Electrical System, Engine |
| Date | May 08, 2019 |
| State | NY |
| Description | Tl* the contact owns a 2019 ford escape. While driving, the vehicle suddenly shut off. Approximately two hours later, the vehicle restarted and shut off again after the contact drove home. The vehicle was towed to island ford (3698 rt 9 south old, bridge, nj) and unknown pins were tightened. After retrieving the vehicle and later parking it, the vehicle could not be restarted. The cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 800. |
| Category | Electrical System, Power Train |
| Date | May 08, 2019 |
| State | IA |
| Description | I have had my ford escape for just over 30 days. About two weeks into owning it, I had stopped behind a vehicle. The start/stop engaged and when I went to accelerate again the power train fault illuminated. In order to move the vehicle, I had to put the vehicle in park and restart the vehicle. This happened 3 weeks after the first time, again today. This could cause major safety issues if the vehicle behind you does not stop in time. |
| Category | Electrical System, Steering |
| Date | Apr 23, 2019 |
| State | NY |
| Description | I bought the car march 20th brand new. On april 14th I was driving it home and the engine stopped working. All warning lights were flashing and the car just stopped working in the middle of the road. I could not get it started and when I finally did it wouldn't move and I could not shut it off. This went on for 2 and a half hours. I finally got it home (driven by my husband) and the next morning (monday) we got it towed to ford dealer. The car was completely dead monday and was not able to be driven onto the flatbed truck. We put in a claim to ford headquarters and april 22nd ford informed me they would not buy back or refund me the money for the car. I had the car less than 30 days. We were not given a reason for this mechanical failure. The service department informed us on friday (april 19th) that they touched a fuse box" and now it is working. I feel this is a very unsafe car for me to drive. I was on a city street driving the car when it stopped suddenly and lost all power. I was in motion. |
| Category | Electrical System, Engine, Power Train |
| Date | Apr 05, 2019 |
| State | MI |
| Description | Vehicle shuts off while driving. Steps to reproduce issue: keyfob is inside vehicle in drivers coat pocket, mobile phone is intermittently connected to vehicle via usb cord, vehicle is on, engine running, start/stop is on, vehicle is driving then stops at a stoplight, start/stop engages and idles engine for at least 15 seconds. When foot brake is released vehicle shuts off, instrument cluster, radio, infotainment, etc turn off. To restart vehicle transmission must be placed in neutral or park and vehicle on/off button pressed. Vehicle restarts, powertrain malfunction error displays and infotainment system appears to be rebooting and displays welcome message such as before it was set up. Vehicle was immediately brought to dealer; blackwell ford in plymouth mi both times. Dealer could not reproduce issue or pull detailed information beyond general fault. Dealer performed 1265od eec system diagnosis quick test, 1265od45 engine module diagnostic pin point test, 12650dx1 eec system diagnosis quick test twice, road tested, ids test p164c, ppt aa in pced manual, reset kam and retest pass, and upon request checked that pcm firmware was the latest version. Dealer requested permission for extended mileage testing with skytracker installed after 2nd fault, permission was given. Issue occurs approximately every 30 days driving 2 trips/day. Issue presents a high and severe risk of fatal incident because vehicle is stopped at a green light and may be rear ended by an approaching vehicle at high speed. Because vehicle is off, airbags and other safety equipment may not activate increasing risk of fatal incident. Vehicle was bought new with 10 miles recorded on odometer in february of 2019, as of april 2019 the issue has occurred twice. Once on february 22nd and once on april 3rd. |
| Category | Engine |
| Date | Mar 07, 2019 |
| State | CA |
| Description | Smell enters passenger cabin from what appears to be catalytic exhaust fumes while driving on highway. |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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Not happy at all had this car for 5 months & door is ready to fall off or I don’t know crickity cracking & now it only opens so far ..not all the way & now window does not go up ..door driver side ..
Also radio went out with in a month got that fixed finally after waiting a month
Not happy at all
Transmission issues ford has known about but won’t do anything about. Thankfully I have extended warranty to cover, because it took Ford 2 months just to get diagnosed and mileage surpassed manufacture warranty .dealership has had my 2019 ford escape since May 16th ,2022 and I’m currently ” on a list” for tranny… With no clear timeframe of how long it will be
2019 Ford escape,
Bought new off lot with 6 miles on it. At 19,000 miles had to have engine block replaced due to water in oil (or something), now car has 38,000 on odometer and does not seem to be shifting very well with the auto transmission, the car stays on 2-3 RPM no matter what speed I’m driving. I can feel it in the car driving and my engine sounds louder. Anyone else having this issue?
2019 ford escape titanium. Had problems with SYNC 3 system since we got it. At random. all lights on car would go off, the brightness gets so bright you cannot see at night with sync.. Been to dealer over 15 times
Have a 2017 ford escape with 74,000 miles was told by ford technician at Balise ford the it was diagnosed with coolant issue which they then told me I would need a new engine for 7800 dollars. Balise even charged me the fee for the diagnoses and look at me like there nothing we can do for you. Have been reading all the issues regarding the issues with ford escape. i also here there is a class action lawsuit. Please let me know if anyone is aware how I can get in on part of this lawsuit. I use to be high on ford but i will send whatever time I have to try to save other people from this nightmare
Same as Jon K, my 2019 Ford Escape started to act up with missing and rough starts at around 22,000 mile bought new in February 2019, took car in and they said engine must be replaced as the coolant is spraying onto engine, two times last week, car overheated due to spraying all coolant out, still waiting on dealership to get engine in for replacement! It’s a pain to have a new car that is un trustworthy!!
Had my 2019 in the shop 5 times to check the hatch not completely closing thus the lights staying on indefinitely. Also when having the waze app plugged into system the dashboard screen kept shutting down. Then the auto shut down system stopped working completely; so I took it back the dealership for for all 3 issues just last week and they finally determined it needed a new battery, it only has 13,000 miles on it!! They had it for 2 weeks and when I drove away from the dealership the auto shut off and the waze app on the dashboard quit working again! I’m so disappointed and swear I’m leasing a lemon! I will definitely not be buying it when my lease is up and thank God I leased for the first time in my life!!!
Had my 2019 in the shop 5 times to check the hatch not completely closing thus the lights staying on indefinitely. Also when having the waze app plugged into system the dashboard screen kept shutting down. Then the auto shut down system stopped working completely; so I took it back the dealership for for all 3 issues just last week and the finally determined it need a new battery, it only has 13,000 miles on it!! They had it for 2 weeks and when I drove away from the dealership the auto shut off and the waze app on the dashboard quit working again! I’m so disappointed and swear I’m leasing a lemon! I will definitely not buying it when my lease is up and thank God I leased for the first time in my life!!!
My 2019 Escape SEL was making a rattling noise at around 10,000 miles and i was initially told that it was “normal”. However, it got louder and it turns out the flywheel may need to be replaced. I have only had the car for a year and it is not comforting to hear all of these other problems people are experiencing with the Escape. This is the first Ford I have owned and am starting to regret it.
I PURCHASED A NEW 2019 FORD ESCAPE (AT PRESENT 10,000 MILES ON VEHICLE) BROUGHT IN FOR QIL CHANGE I WAS TOLD THAT THEY NEED TO CHECK THE COOLANT SYSTEM ,THERE MIGHT BE A PROBLEM TO CUT THROUGH THE CHASE I DID SOME RESEARCH AND NOT ONLY DO THEY HAVE THAT PROBLEM BUT THE ENGINE JUST SHUTS DOWN WITHOUT WARNING VERY VERY DANGEROUS ALTHOUGH THIS HASN’T HAPPENED IN MY VEHICLE YET I AM SURE AND EXTREMELY AFRAID THIS WILL HAPPEN. WHY DO I WORRY ABOUT THIS IS BECAUSE I HAD PURCHASED A NEW 2015 FORD ESCAPE AND EXPERIENCED THE VERY SAME PROBLEM AND NO EXAGGERATION MY ENGINE SHUT OFF WHILE I WAS ENTERING A HIGHWAY THE ENGINE DIED ON ME THAT’S IS ALL I AM GOING TO SAY I WAS SCARED AND REALLY SCARED I MANAGED TO RESTART FOR A FEW SECONDS AND PULL TO THE SIDE OF THE ROAD I BROUGHT IT IN FOE SERVICE AND THEY SAID THEY WILL CHECK IT OUT . I INQUIRED IF THERE WAS A RECALL THE SERVICE MANAGER SAID NO BUT DID ADD THAT THEY WERE HAVING PROBLEMS WITH THIS SITUATION. OK I DID NOT WANT TO DEAL WITH (OH BY THE WAY THAT VEHICLE SHUT DOWN ON ME THREE TIMES ) ANY MORE OF THIS DANGEROUS SITUATION THERE FOR I ORDERED A 2019 FORD ESCAPE AND NOW I FEEL AFTER READING ALL THE COMPLAINTS ON THIS 2019 VEHICLE I AM ABSOLUTELY NOT COMFORTABLE WITH KEEPING THIS VEHICLE
I have a 2019 Ford Escape. We bought it a year ago and now the engine has to be replaced due to antifreeze being burned in the engine. I believe we have a lemon. Can someone help us? We pay too much money each month for an unreliable vehicle. Will this car even last the length of the term?