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The 2022 GMC Yukon might be the luxury-focused version of the Chevy Tahoe, but the automaker claims it “was made to stand out.” However, some owners are finding that it’s the defects that make it stand out. Current customers are complaining about a malfunctioning electrical system, faulty airbags, and engine problems.
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Contents
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Complaint Category | Number of Complaints |
---|---|
Electrical System | |
Engine | |
Unknown Or Other | |
Air Bags | |
Exterior Lighting | |
Fuel/propulsion System | |
Forward Collision Avoidance | |
Seats | |
Electrical System:ignition | |
Seat Belts |
Between January 24 and October 28, 2022, 13 consumers lodged complaints about their GMC Yukons with the National Highway Traffic Safety Administration (NHTSA). Of these, 5 were complaints about the GMC Yukon XL.
Even though there are no electrical system complaints relating to the XL, more than a third of all complaints (5) are about electrical issues. Nearly as many (4) are categorized as engine problems, although two of these are also combined with electrical problems. There are a total of 3 complaints about faulty airbags.
All the other components and systems – brakes, latches, lane departure, seat belts, steering, and suspension – are listed only once in complaints. Some of these are combined with other components. For example, the steering-related complaint is also listed as a suspension and an electrical system issue.
There is no single fault that owners pinpoint in their complaints about the electrical system. But error messages are a common theme.
An owner from Virginia is struggling with error messages. The complaint states that the vehicle has been in for repairs 4 times. “Without warning, several error messages will pop up indicating problems with power steering, suspension, air bags, etc. In all, there are 7 or 8 different error messages that all appear at once, but as soon as they do appear the power steering stops working. This has happened both from a cold start and while driving. In total the vehicle has lost power steering on 12-15 separate occasions.”
The dealership diagnosed a faulty serial gateway module. It took six weeks to get a replacement part, but it hasn’t helped. “Within 5 minutes of leaving the dealership the power steering failed again while driving, forcing me off to the side of a busy road. The same 7-8 error messages appeared on the screen.”
An owner from Tennessee states that after starting the engine the instrument panel display won’t turn on. During the failure, safety features, including the fuel gauge and speedometer, weren’t available. The dealership performed a software update, but the failure continued to recur. The failure mileage was only 200.
The remote start function is the focus of a California-based owner’s complaint. After using the remote start, she got into her Yukon to complete the procedure. But when she pressed the start button, the vehicle turned off and wouldn’t start. The instrument panel lights, power locks, and radio remained operative. However, the check engine warning light and other unknown warning lights illuminated. She eventually disconnected the battery and let the computer reset, and could start the vehicle. She doesn’t use the remote start feature any more!
Air bags are one of the most essential parts of any working SUV system. Without working airbags, occupants are at risk.
After owning the vehicle for less than 3 weeks, the vehicle started to display ‘Service Safety Restraint System’ and the airbag light was on. “Also, all controls on the overhead console (sunroof, sunroof shade, MAP lights, rear access control, auto folding seat control) were no longer working. The passenger airbag light on the overhead console that notifies if the airbag is on or off was also no longer lighting up. The interior overhead lights in all 3 rows of the vehicle are not working and the fold down mirror lights are not working. I contacted my local dealership and they said the overhead console had failed and was the cause of the issues. They stated they had ordered the part and that I could come (and) pick up my vehicle.”
The complaint goes on to say: “They stated that the part was backordered and it could be weeks before the part arrived. “I asked if the vehicle was safe to drive as the airbag light was on, the passenger airbag light was no longer lit up, and the ‘Service Safety Restraint System’ error continued to display. They stated they could not guarantee that the airbag system was functioning properly, but I could still come (and) get the vehicle. I asked if they had a loaner vehicle they could provide me with as I was concerned about the airbag system not functioning properly and they stated they did not have any loaner vehicles.”
Facing a situation where the dealership has no ETA of when the part may be available, the owner was using her faulty vehicle. “I have been driving around in a vehicle for almost two months that has non-functioning airbags. This is a significant safety hazard.”
There are 2 complaints about airbags in the Yukon XL from an owner in Pennsylvania that mention the ‘Service Safety Restraint System’ error messages. She states that the airbag indicator light is also on, which indicates the airbags are “inoperative due to (a) faulty circuit.” The complaint goes on to say that there is also no power to the roof console and so the sunroof doesn’t work and nor do the overhead lights, the rear hatch operating button, or the garage opener.
She filed a second complaint more than two months later stating that the warning light indicates an airbag malfunction. The dealer diagnosed the failure and advised her that:
But, the problem now is that the part they have ordered isn’t available. They replaced the fuse responsible for illuminating the system warning light, but the failure recurred.
To add insult to injury, when she tried to contact General Motors (GM), they said they weren’t able to speak to her because of a lemon law lawsuit she opened!
GMC hasn’t hidden issues with the airbags. Service Bulletin #PIT5867 talks about how the K36 Restraints Control Module (SDM) suffers from an internal electronic failure. Considering this is supposed to be better than the Tahoe, the electronics should have been checked better before rolling off of the assembly line. Otherwise, it would make more sense for consumers to save money and drive the Chevy SUV instead.
Half of the engine problems report engine lifter failure., This is rather surprising, since it wasn’t that long ago that the automaker suffered a massive blow with class action lawsuits pointing out defective lifters in many of its vehicles.
An owner from California experienced engine lifter failure in July 2022. While driving a new 2022 Yukon Denali with only 14,400 miles on the clock, he made a right hand turn into a parking lot. “The engine just shut off. No warning lights ever came on. The only thing I had noticed was some unknown noise when I started up the truck and got underway. The sound promptly went away. I attempted to restart the engine but it would not even turn over. My vehicle was blocking the driveway to the parking lot, creating a traffic hazard on a major street. I had the vehicle towed to a GM dealer who determined the next day that (the) engine had failed due to a known lifter problem.”
The mechanic had approval to replace the engine assembly, but the parts were on backorder, with no ETA. The complaint continues: “From my research, this issue with the engine lifters in the 6.2 liter engine has been known by GM for well over 10 years. The engine needs to be recalled and the lifter issue corrected.”
The Florida owner of a 2022 Yukon XL (SLT) heard a “metal knocking sound” while driving out of state. Then, the “traction control, emissions and ESC light came on.” The vehicle was only two-months-old, but was diagnosed by the dealer as having faulty engine lifters.
If you think you have a lemon, Lemberg Law will happily assess your problems and advise you free of charge. The law makes GMC pay legal fees, and you may be able to get your lemon out of your life.
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Category | Electrical System |
Date | Mar 18, 2023 |
State | CA |
Description | Complete shutdown of electronic controls: driving (pulled out of parking lot) both remotes in vehicle siriusxm on w/music turned audio volume down from steering wheel music volume immediately jumped to highest level volume would not respond to steering wheel, radio knob or screen controls could not turn off or change volume via radio knob (pulled over) engine shut-off but immediately restarted, multiplt attempts on park-fot on brake, with audio at full volume and no response to any controls (wheel, infotainment, radio knob) tried to use remote: lock/unlock/stop, but no response changed source from siriusxm to android auto via steering wheel controls and was able to reduce volume and all controls returned to normal function. |
Category | Fuel/propulsion System |
Date | Mar 18, 2023 |
State | TX |
Description | Vehicle stalled in the middle of highway. Truck decelerated rapidly with no warning. Was able to pull over before on small strip of shoulder before vehicle shut completely off. Law enforcement was called to shut down adjoining main lane as vehicle was in between main slab and on ramp. Vehicle was towed to local dealership. Problem was diagnosed by dealer as a fuel pump control module malfunction. Dealer and others in surrounding areas have multiple vehicles with same issue in their service department with no parts available through gm. There is a recall on 2021 models for this issue but not due 2022 models. |
Category | Exterior Lighting |
Date | Mar 02, 2023 |
State | NJ |
Description | The contact owns a 2022 gmc yukon. The contact stated that while driving at an undisclosed speed in a parking lot, she suddenly saw a blinding glare and then crashed into a light pole. The air bags did not deploy. The contact stated that her two infant children were inside the vehicle with her and that there were no injuries. No warning lights were illuminated. A police report was filed. The vehicle was taken back to the contact's residence. The vehicle was then taken to an independent mechanic, where various unknown repairs were completed. The contact had received notification of nhtsa campaign number:Â 22v903000 (exterior lighting). The manufacturer was made aware of the failure. The approximate failure mileage was 5,000. |
Category | Forward Collision Avoidance |
Date | Feb 17, 2023 |
State | MI |
Description | The contact owns a 2022 gmc yukon. The contact was informed by the dealer that the forward collision avoidance chip was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for parts to be available. The contact had not experienced a failure. The contact had not experienced a failure. |
Category | Seats |
Date | Feb 09, 2023 |
State | ME |
Description | I purchased a 2022 yukon xl and much to my surprise the third bench seats do not have carseat latch/anchors. I am unable to get my third carseat in the third row due to this major oversight on gm's behalf. I called customer service at gm and wasn't able to get anywhere. Was told to file a request for a recall with nhts, however they told me they cannot recall something that gm decided not to include with the build of this vehicle. I have owned other suvs with third row anchors, no issue however this one for whatever reason does not include them. It only has the one on the back of the seat which does nothing for keeping the carseat base secure. |
Category | Electrical System, Exterior Lighting |
Date | Feb 07, 2023 |
State | LA |
Description | Illuminated emblem failed due to apparent water intrusion. It caused drivers side head lamp to operate improperly. At first it caused headlamp to flicker, as if a short. Then it caused headlamp to remain on when it shouldn't. It would not cut off. Therefore, risk of battery going dead and being stranded. It could also cause trouble driving, therefore causing a wreck. My vehicle is currently in the shop for this and no recall has been issued by gm. It's a known issue, had been a known issue for over 7 months, and still no resolution!! I had to pay extra for this emblem, and they're not offering a refund for an added oem accessory that will not operate! They have issued a temporary "fix" until resolution is found, again, 7 months and still no resolution! |
Category | Electrical System, Engine |
Date | Jan 17, 2023 |
State | MI |
Description | While stopped at a stop sign the vehicles start/stop activated and turned off the engine. When I released the break to hit the gas the engine would not turn back on. I was stuck in the middle of the road and unable to restart my vehicle. After several minutes of trying to turn the vehicle off/on it started back up. The second incident happened when using the remote start. Once I entered the vehicle and put my foot on the brake and hit the start button the engine completely died. Radio and heat stayed on but the engine wouldn't turn over. After letting it be for a half hour everything was still on inside the vehicle but the engine still wouldn't turn over. I disconnected the battery and reconnect it. Once that was done the vehicle started back up. Vehicle was brought to the dealership, but was told there is no fix and to not use the automatic start or auto start/stop on the vehicle |
Category | Electrical System:ignition, Engine |
Date | Oct 28, 2022 |
State | CA |
Description | The contact owns a 2022 gmc yukon. The contact stated when she used the remote start function and entered the vehicle to complete the start sequence, she depressed the start button and the vehicle turned off. The contact stated that she attempted to use the start button and the vehicle would not start. The contact attempted to use the remote start feature and later tried her cell phone start app, the vehicle would not start. The contact stated that the instrument panel lights, power locks, and radio remained operative. The contact stated that the check engine warning light and other unknown warning lights illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The contact used a manufacturer app (onstar) to diagnose the vehicle, she reported that codes p0e32 an p0e37 were displayed. The contact researched online and read that she could disconnect the battery and let the computer system reset. The contact stated the she was able to start the vehicle. The contact stated that she no longer used the remote start feature. The manufacturer had not been informed of the failure. The failure mileage was approximately 6,000. |
Category | Seat Belts |
Date | Oct 14, 2022 |
State | IN |
Description | The contact owns a 2022 gmc yukon. The contact received notification of nhtsa campaign number 22v617000 (seat belts) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
Category | Electrical System, Engine, Unknown Or Other |
Date | Sep 15, 2022 |
State | GA |
Description | On september 9th at approximately 5:00 pm, my wife and I left augusta and headed to atlanta to attend an event. While driving highway speeds of about 70-80mph, the vehicle began to decelerate rapidly and then shifted itself into neutral gear. Unable to shift back into drive, I was forced to maneuver my slowing vehicle onto the shoulder of the highway, placing myself and my wife in danger of colliding with the other vehicles who were still travelling at highway speeds. After pulling over onto the shoulder, I was able to shift the vehicle into park and turn it completely off. After a few minutes, I turned the vehicle back on and integrated back into traffic. Approximately 20 minutes later, the vehicle began to have trouble accelerating and I was unable to exceed 65mph on a highway where the speed limit was 70mph, and the other vehicles were exceeding that. My wife and I were sitting ducks in atlanta traffic. I once again planned to pull the vehicle over when it suddenly made a loud noise and began to vibrate violently. From the far left lane, I found myself fighting with a vehicle that refused to accelerate and was now becoming uncontrollable. I managed to take the next exit, and parked the vehicle. After turning off the vehicle, I waited a few moments and tried to start it again. The vehicle did start, but continued to vibrate aggressively, as well as make loud clunking and squeaking sounds from under the hood. There was also a smell of something burning. For our safety, my wife and I exited the vehicle, as it had been rendered completely inoperable. I was forced to have the vehicle towed. The vehicle is currently at john miles chevrolet buick gmc in conyers, ga. (678)374-4695. The dealer has not confirmed the problem. No inspection has been done to date. When to vehicle shifted to neutral I believe the only warning light said "conditions not correct for shifting". It only appeared when the vehicle shifted into neutral. |
Category | Electrical System: Instrument Cluster/panel |
Date | Aug 10, 2022 |
State | TN |
Description | The contact owns a 2022 gmc yukon. The contact stated that after starting the engine, the instrument panel display would not turn on. During the failure, safety features such as the speedometer and fuel gauge were not available to the driver. The contact indicated that the failure was intermittent. The vehicle was taken to the local dealer who performed a software update but the failure continued to occur. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 200 |
Category | Engine |
Date | Jul 20, 2022 |
State | CA |
Description | July 5, 2022. Engine lifter failure. While driving my new 2022 yukon denali (with only 14,400 miles on it), I made a right hand turn into a parking lot. The engine just shut off. No warning lights ever came on. The only thing I had noticed was some unknown noise when I started up the truck and getting underway. The sound promptly went away. I attempted to restart the engine but it would not even turn over. My vehicle was blocking the driveway to the parking lot, creating a traffic hazard on a major street. I had the vehicle towed to a gm dealer who determined the next day that engine had failed due to a known lifter problem. The head mechanic was able to get the truck restarted and the same issue replicated itself. The mechanic received approval to replace the entire engine assembly, but it is on back order. There is no eta to when the parts will be available. I am fortunate that the vehicle did not shut down in a lane of traffic, on the freeway, or out in the desert or mountains. From my research, this issue with the engine lifters in the 6. 2 liter engine has been known by gm for well over 10 years. The engine needs to be recalled and the lifter issue corrected. |
Category | Electrical System, Steering, Suspension |
Date | Jul 05, 2022 |
State | VA |
Description | Vehicle has been in for repair on (4) separate occasions for the same issue. Without warning, several error messages will pop up indicating problems with power steering, suspension, air bags, etc. In all there are 7 or 8 different error messages that all appear at once, but as soon as they do appear the power steering stops working. This has happened both from a cold start and while driving. In total the vehicle has lost power steering on 12-15 separate occasions. The service department at the dealership has had a hard time diagnosing the problem, but recently said that a faulty serial gateway module was to blame. After waiting 1. 5 months for a replacement part, I was told that the repair had been made and the vehicle was ready for pick up. Within 5 minutes of leaving the dealership the power steering failed again while driving, forcing me off to the side of a busy road. The same 7-8 error messages appeared on the screen. |
Category | Unknown Or Other |
Date | Mar 30, 2022 |
State | TX |
Description | Unknown. Rear driver door latch mechanism is faulty. Door will not open. |
Category | Air Bags |
Date | Mar 28, 2022 |
State | PA |
Description | The contact owns a 2022 gmc yukon xl. The contact stated that the component that controls the overhead console was not working. The contact stated that the warning light had illuminated that the air bag had a malfunction. The dealer diagnosed the failure, and advised her that the roof console needed to be replaced, however if she was involved in a crash the air bag would not deploy. The part was ordered however it had been 2 months since the order was placed. The contact also mentioned that the service safety restrain system warning light illuminated and the dealer replaced the fuse but the failure reoccurred. The contact stated that she then contacted the manufacturer who advised her they were not able to speak to her because of a lemon law suite she opened. The failure mileage was 858. |
Category | Engine |
Date | Mar 24, 2022 |
State | FL |
Description | â22 yukon xl (slt). Driving out of state and engine started marking a metal knocking sound. Then traction control, emissions and esc light came on. Dealer says engine lifters are faulty. Car is only 2 months old. |
Category | Lane Departure: Assist, Lane Departure: Warning, Unknown Or Other |
Date | Mar 08, 2022 |
State | WI |
Description | The heads up display starting with the 2022 model removed the colored lane departure warning from the sides of the road graphic that is in line with the road and moved it to a very small display to the left side of the driver's field of view. Now to see the lane departure warning requires a shift of the driver's view to the left and a head tilt if wearing progression bifocals. On prior year models the colored warning provided an early alert well before the seat vibrates as the warning. Taking my vision off the road caused me to come up on a very slow moving car that required the automatic braking to slow my vehicle |
Category | Air Bags |
Date | Feb 14, 2022 |
State | PA |
Description | âservice safety restraint systemâ warning light message appears on dash. Airbag indicator light on indicating and advised airbags are inoperative due to faulty circuit. No power to roof console leading to inoperative sunroof, overhead lights, rear hatch operating button, and garage opener. |
Category | Air Bags, Electrical System |
Date | Feb 08, 2022 |
State | TX |
Description | Purchased the vehicle brand new on 12/3/21. On 12/21/21 vehicle started to display 'service safety restraint system' and airbag light was on. Also, all controls on the overhead console (sunroof, sunroof shade, map lights, rear access control, auto folding seat control) were no longer working. The passenger airbag light on the overhead console that notifies if the airbag is on or off was also no longer lighting up. The interior overhead lights in all 3 rows of the vehicle are not working and the fold down mirror lights are not working. I contacted my local dealership and they said the overhead console had failed and was the cause of the issues. They stated they had ordered the part and that I could come pickup my vehicle. They did state the part was backordered and it could be weeks before the part arrived. I asked if the vehicle was safe to drive as the airbag light was on, the passenger airbag light was no longer lit up, and the 'service safety restraint system' error continued to display. They stated they could not guarantee that the airbag system was functioning properly, but I could still come get the vehicle. I asked if they had a loaner vehicle they could provide me with as I was concerned about the airbag system not functioning properly and they stated they did not have any loaner vehicles. I have contacted the dealership several times to see if there are any updates on the part and they have told me the part is still backordered and have no eta of when the part may be in. So, I have been driving around in a vehicle for almost two months that has non-functioning airbags. This is a significant safety hazard. |
Category | Service Brakes |
Date | Jan 24, 2022 |
State | PA |
Description | Vehicle was purchased friday evening. Monday morning and 223 miles later, started vehicle, message "service abs - do not drive over 43(?) mph" came to a stop sign, vehicle in front already at stop sign, applied brakes, vehicle did not stop, swerved into other lane (on coming traffic) went through the intersection, avoided getting t-boned, turned up hill and vehicle came to a stop. Towed to dealership, awaiting diagnostic. |
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win.
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I have a 2022 GMC Yukon purchased on 6/17/22 with 3000 miles on it. A week ago I also had the Service Safety Restraint System come on, interior lights not working in front, sunroof will not open and rear tail gate will not open with key remote.
It went in for service today at the GM dealership in New Hampshire. They are telling me GM was called and they are aware of the issue but have no resolve for it at this time. They offered to give me an Acadia because of the safety issue, the air bags are not working. I asked how long before a resolve? He said they have no idea.
I asked why did I pay $70,000.00 for a car I can not drive. I asked if they will take the car back and he said a Manager would need to contact me. Now I am waiting to hear from the Manager.
Why is GM producing these vehicles when there is a known issue??