Engine and fuel system issues among the top complaints received by the NHTSA from vehicle owners
Luxury SUVs of other makes simply can’t compete with the class and style of a 2020 Land Rover Range Rover Velar. Even the automaker calls this model “the avant-garde Range Rover.” However, customers have taken to the internet to complain about the engine and the fuel system, two of the most critical components of any vehicle.
Problems with the Engine
Powering the luxury SUV is an engine that is supposed to be powerful and reliable, but that’s not the case.
One NHTSA complaint states, “The Land Rover Velar was purchased on January 25, 2020 from [dealership}. When it reached 1600 miles, I found that the vehicle had the oil leakage phenomenon. There is a lot of oil at the bottom of the vehicle. I suspected that there was a leakage problem when the vehicle was purchased. I contacted the dealer repair service on March 18, 2020 and sent the vehicle back. On April 1, 2020, I was notified that the repair was completed. They test drove it for 40 miles. On April 3, the vehicle was at 1,745 miles. I laid down underneath to examine the bottom of my vehicle again to examine. The oil was still leaking even more serious than before the previous repair.
The Complainant Continues…
On April 21, 2020, the repair was completed. On April 23, there was still oil at the bottom of the vehicle. The maintenance staff stated that there was residual oil at the bottom of the car. So he cleaned it up and advised us to drive it more than 400 miles for the residual oil to be disappeared. On May 19, 2020, I came to the repair services of dealership for the fourth time. The vehicle was at 2,648 miles. Repair staff was not sure whether there was a leak. He let us leave the vehicle at the dealership service department for more inspection. And no loaner vehicle was provided, which makes us very inconvenient. On June 4, I went to the dealership again. They lent me a Jaguar to use, but my Velar was still in the service until current.”
Land Rover understands that there are other problems with this engine. Service Bulletin #SFCC Jul20_20 also discusses noises coming from the engine due to a malfunctioning idler pulley or tensioner. At this point, after examining all of the problems, it might be that Range Rover used the term “avant-garde” with a negative tone instead. Considering part of the definition means “unusual ideas,” it could be that Range Rover was simply warning consumers that this SUV has nothing usual or reliable about it. Instead, customers never know what they are going to find.
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2020 Land Rover Range Rover Velar Complaint Summary
|Number of Complaints
|Unknown Or Other
|Lane Departure: Blind Spot Detection
Problems with the Fuel System
Working in conjunction with any reliable engine is a dependable fuel system. After all, without this system, the fuel can’t make its way to the engine. Yet, Range Rover is struggling to get this system right as well.
Here’s another NHTSA review. “The car basically shut down while running. It started to shake and then just powered down, twice. According to the dealership there is an issue with the ‘purge system’ they told me the vehicle was released to early. There is an issue with the software and management system. The car is unsafe to drive. When the car powered down I was at a red light inching forward, the car started to shake and the red battery light came on.
The Complainant Continues…
I turned everything off and was able to move forward but only slightly and the car powered down again (I also caused a small accident behind me). The car always felt like I was working hard to accelerate and felt like it was ‘sticking.’ In speaking with the service team at Range Rover the Velar in general has had issues and the service department can’t keep up. The car isn’t safe and I’ve been told it may need to go back in even after the repair.”
Again, Range Rover has spoken up about fuel system concerns. Service Bulletin #SFCC_OCT19_25 talks again about a noise coming from the engine. This problem also causes the Check Engine Light to come on but is related to a defective fuel pump. So far, the only difference noticed with this Land Rover SUV is the level of defects and the time people have to spend at the dealership. It’s certainly not worth spending extra money for; maybe customers should go with something less “avant-garde” and choose something more practical instead. At least, it might run better and keep owners out of the service department.
Your Lemon Law Legal Rights
Think you have a lemon? Sit back and let the experts work out your lemon case at no cost to you. The law makes Land Rover pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.