2020 Chevrolet Trax Problems and Top Complaints – Is Your Car A Lemon?

Air bags, engine and powertrain issues among the top complaints received by the NHTSA from vehicle owners

The 2020 Chevrolet Trax is a two-row SUV that appeals to a mass market. The automaker tells owners to “Get in. Stand out,” but most drivers simply want to get out of the SUV instead. This vehicle suffers from a defective powertrain, malfunctioning air bags and a faulty engine.

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Problems with the Transmission

The powertrain consists of every part that transfers energy from the engine to the wheels. The main component of this system is the transmission, which seems to be causing trouble with the Trax.

One NHTSA complaint states, “The contact owns a 2020 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the transmission slipped and inadvertently changed gears while the vehicle shuddered. There were no warning indicators illuminated. The vehicle was taken to [dealership] to be diagnosed. The technician was unable to deduce the cause of the failure. The vehicle was not repaired. Manufacturer was made aware of the failure and informed the contact to take the vehicle back to the dealer. The failure mileage was approximately 13.”

Sadly, Chevy is doing nothing to work on these powertrain issues. In fact, Service Bulletin #990420002K discusses how the driveline can make a clunking noise. However, the automaker goes on to call some of these “acceptable” and “considered normal operations.” Tell that to the operator that only made it a few miles off the dealership lot before struggling to move the SUV at all.

Problems with the Air Bags

Air bags are added to vehicles to ensure occupant safety. But, when these systems don’t work as intended, everyone is put in danger.

Another NHTSA complaint states, “The contact owns a 2020 Chevrolet Trax. The contact stated that the passenger’s occupant detection system failed to detect a passenger seated in the front passenger’s seat. The vehicle was taken to [dealership] to be diagnosed. The contact was informed that the sensor was installed to the manufacturer’s specifications. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 518.”

While this owner got a little farther than the first, it wasn’t by much. In fact, no major systems should malfunction within the first 1,000 miles of an SUV. However, the biggest difference is that Chevrolet doesn’t want to talk about this system malfunctioning. Currently, there are no communications from the automaker about how to fix this problem. Over the past few years, the automakers have become quite sensitive to air bag complaints, so it’s something they are probably hoping will just go away. In the meantime, getting in the Trax might not be something people want to do if they hope to get out.

Problems with the Engine

A final issue seems to be coming from the engine, which is considered the most valuable component of all.

One Edmunds user states, “We have leased this car for eight months and randomly, after stopping at a red light, it would not move. Tried putting in reverse but the car shook violently. At first it was a perfect compact SUV for us but after this problem we are questioning its reliability.”

Again, Chevrolet is talking about the engine issues. In fact, Service Bulletin #PIP5598B says that there have been problems with a no start or extended cranking condition. The automaker claims that this problem relates to an exhaust cam reluctor that is not in position. Should this be a problem with a newer SUV? Absolutely not! At this point, the Trax is able to “stand out,” just as Chevy suggests, but not for the right reasons. Instead, it’s becoming quickly known as a lemon.

Your Lemon Law Legal Rights

Think you have a lemon? Sit back and let the experts work aid your lemon at no cost to you. The law makes Chevrolet pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.

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About the Author:

Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

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  • Kayla

    My trax does quite a bit of these things and when brought to the dealership all they can say is well its not acting up now so we can’t do anything about it

  • Kenneth R

    My Chevy tracks does all the transmission stuff shutters, clunks in and out of gear. On a hill if you take your foot off the brake and don’t immediately apply the gas pedal down the car rolls backwards which is a safety problem. This is the roughest riding car I’ve ever had. I am handicapped So it beats me to death. I absolutely hate this automobile. Took car in for transmission problem was told this is normal. The information center stops working at random. Took in for servicing they said they updated the software. Now the information center is doing the same thing just going black coming back on at random.

  • Brian B

    It seems like it is in the dealership being fixed. I know for sure 2 turbos on it has been replaced. Now the light is on again. I’m sure it’s been in fixed 8 times in 2 years.

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