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The 2020 Chevrolet Trax is a two-row SUV that appeals to a mass market. The automaker tells owners to “Get in. Stand out,” but most drivers simply want to get out of the SUV instead. This vehicle suffers from a defective powertrain, malfunctioning air bags and a faulty engine.
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NHTSA Complaints for the 2020 Chevrolet Trax
| Complaint Category | Number of Complaints |
|---|---|
| Power Train | |
| Unknown Or Other | |
| Electrical System | |
| Service Brakes | |
| Suspension | |
| Air Bags | |
| Seat Belts | |
| Engine | |
| Steering | |
| Vehicle Speed Control |
Problems with the Transmission
The powertrain consists of every part that transfers energy from the engine to the wheels. The main component of this system is the transmission, which seems to be causing trouble with the Trax.
One NHTSA complaint states, “The contact owns a 2020 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the transmission slipped and inadvertently changed gears while the vehicle shuddered. There were no warning indicators illuminated. The vehicle was taken to [dealership] to be diagnosed. The technician was unable to deduce the cause of the failure. The vehicle was not repaired. Manufacturer was made aware of the failure and informed the contact to take the vehicle back to the dealer. The failure mileage was approximately 13.”
Sadly, Chevy is doing nothing to work on these powertrain issues. In fact, Service Bulletin #990420002K discusses how the driveline can make a clunking noise. However, the automaker goes on to call some of these “acceptable” and “considered normal operations.” Tell that to the operator that only made it a few miles off the dealership lot before struggling to move the SUV at all.
Problems with the Air Bags
Air bags are added to vehicles to ensure occupant safety. But, when these systems don’t work as intended, everyone is put in danger.
Another NHTSA complaint states, “The contact owns a 2020 Chevrolet Trax. The contact stated that the passenger’s occupant detection system failed to detect a passenger seated in the front passenger’s seat. The vehicle was taken to [dealership] to be diagnosed. The contact was informed that the sensor was installed to the manufacturer’s specifications. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 518.”
While this owner got a little farther than the first, it wasn’t by much. In fact, no major systems should malfunction within the first 1,000 miles of an SUV. However, the biggest difference is that Chevrolet doesn’t want to talk about this system malfunctioning. Currently, there are no communications from the automaker about how to fix this problem. Over the past few years, the automakers have become quite sensitive to air bag complaints, so it’s something they are probably hoping will just go away. In the meantime, getting in the Trax might not be something people want to do if they hope to get out.
Problems with the Engine
A final issue seems to be coming from the engine, which is considered the most valuable component of all.
One Edmunds user states, “We have leased this car for eight months and randomly, after stopping at a red light, it would not move. Tried putting in reverse but the car shook violently. At first it was a perfect compact SUV for us but after this problem we are questioning its reliability.”
Again, Chevrolet is talking about the engine issues. In fact, Service Bulletin #PIP5598B says that there have been problems with a no start or extended cranking condition. The automaker claims that this problem relates to an exhaust cam reluctor that is not in position. Should this be a problem with a newer SUV? Absolutely not! At this point, the Trax is able to “stand out,” just as Chevy suggests, but not for the right reasons. Instead, it’s becoming quickly known as a lemon.
Your Lemon Law Legal Rights
Think you have a lemon? Sit back and let the experts work out your lemon case at no cost to you. The law makes Chevrolet pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.
Complaint Data
| Category | Unknown Or Other |
| Date | Mar 05, 2023 |
| State | VA |
| Description | I started my vehicle this morning and backed out of my driveway and when I went to shift out of reverse there was a sudden and violent jolt through the car and the check engine light came on and and the car information center displayed "service power steering" with actual loss of power steering for approximately 45 seconds message cleared and my power steering returned to normal. Then "service stabilitrak" displayed on the information center and disappeared shortly after. Engine light remains on with fault codes p0700, u0100, and u0073 during diagnostic scan. |
| Category | Electrical System, Service Brakes, Suspension |
| Date | Feb 09, 2023 |
| State | KY |
| Description | This is the either 5th or 6th complaint for this vehicle. I am making after almost 6 months, most of which my car has been in the dealership. The brakes locked up in the parking lot at my bank, I noticed the signs that it was about to lock up and pulled into the parking lot before it threw a code. I was in fact on the phone with the dealership when it happened. They sent their tow truck and as of today the car has now been in their possession for 3 weeks. I got a call from the dealership telling me they are replacing the brake booster. This car now has over 2,700. 00 in new parts, this doesn't count the labor cost. This includes, coil pack, plugs, master cylinder, fuse box, abs module and related pressure valve and brake switch. The manager said they are running out of ideas and parts to replace. When I asked him what happens if this still doesn't fix it, he said that that situation was to unheard of to consider. I pointed out that if the dealership can't find the problem then gmc needs to step up because I still have 3 years left to pay for this car and that eventually there either have already been others who've died or there will be in the future, because unless this car is defective, it can't be the only one like this. I wonder how many people have died from this and it just wasn't caught that this problem caused it. I also explained that my next step would be to find a lawyer. |
| Category | Service Brakes, Suspension |
| Date | Jan 20, 2023 |
| State | KY |
| Description | This is the 5th time my car has broken down with this problem, the brakes lock up on the highway and the "stabilitrak" service light comes on. (suspension) this time there was a gasoline tanker right behind me. If this man hadn't been such an experienced tanker driver, I would now be a bloody spot on the highway, my kids would be without their mom, my husband widowed and my grandchildren would have to be happy just hearing stories about me. I would be in the local grave yard, six feet under. So far, I have had a new fuse block, master cylinder, coil pack with plugs, abs module, pressure valve and a new brake switch. That was as of 2 weeks ago, my car broke down again last night, as reported above. My car, which I just made a payment of 5. 00, and is just now at 51,000 miles is less than 3 years old. I am truly afraid to drive it, I don't know who to contact at chevrolet or gmc there has to be some kind of recourse or are they not able to fix the brakes on a car??? |
| Category | Electrical System, Service Brakes, Suspension |
| Date | Jan 05, 2023 |
| State | KY |
| Description | This is the second complaint I have filed, but it is the 3rd time my car has been at the dealership for the same thing. The brakes lock up without warning and the traction control error light and stabilitrak error light come on. This time the transmission didn't go into limp mode it just shut down. The 1st repair, dealership told me that it was a corroded fuse block. I paid to repair that. The day the car was released back to me, it broke down, required towing 3 miles after I left the dealership. I towed it back. They said they couldn't find problem, I told them to drive exact same route, they did, it locked up again. Mechanic then said the master cylinder was binding up on the inside and it was replaced. Six weeks later it failed the same way again, had it towed. Dealership said it was the abs module and a valve, replaced those. They put a rush on it as it was right before christmas, two days after christmas it broke down again. It is currently at the dealership, and I was told that they can't figure out what's wrong with it????? Each time it has locked up, I have been in traffic, once doing 70 mph highway, once doing 60 mph highway I managed to pull off but then blocked an on ramp to a bridge on a highway, once going uphill in town at 35 mph. Each time I narrowly missed hitting other people and once almost got run over by a gasoline tanker. In any of these events I could have either died or killed someone else. Each time there was no warning at all, no lights, noises or anything. Even if I get my car back, I will be terrified to drive it. My husband said, and I quote, "I will bleed through my eyes before I buy another chevy" end quote. My local dealership is doing everything they can, but I am getting frustrated, because sometimes they have a loaner car and sometimes they don't. I work two jobs, since my husband got sick with covid-19 last year and spent 10 days on a ventilator. He can't work like he used to, so I am picking up the slack, please help us. |
| Category | Electrical System, Power Train, Service Brakes |
| Date | Sep 27, 2022 |
| State | KY |
| Description | My car brakes locked down while I was driving home from work, at 70 mph, posted speed limit. I got it to the dealership, it started out that it was a broken wire, now they tell me I need a new fuse box and it's not covered. My car was purchased in may of 2020 and has 47k miles on it. The repairs have gone from 412. 00 dollars, not including the tow bill to 719. 00 dollars, not including the tow bill. A fuse box shorting out at two years old, and locking down the brakes is absurd. I work at a trucking company and have 40+ years experience with no tickets or accidents, I don't know how my car didn't flip forward it stopped so hard, it's hard to think about what would have happened to someone with less driving experience than I have trying to control a car in the same instance. Please check on this, if you need to know, my car is now at don hall chevrolet in ashland ky, ph. 606-618-9616, my car is in their service center. |
| Category | Electrical System, Power Train, Service Brakes |
| Date | Sep 16, 2022 |
| State | KY |
| Description | This is the 3rd time this has happened in our vehicle, my second complaint here. I was driving on the interstate at posted limit of 60 when brakes began locking up on me. I got it off to the side of the road, I thought my car was going to flip over the brakes locked down so hard. Service stabilitrak light came on, abs light and traction control light came on. I called the dealership who told me onstar provided the stabilitrak code for it. They told me it would be 160 to have it hooked up to diagnostics, that if it isn't covered by warranty it is a customer assumed cost. My husband replaced the ignition coil and spark plugs thinking that it was the problem, well over 200. 00 for parts. The car is now doing the same thing, but I noticed it happened an incline, then realized it happened the 1st and 2nd time on a decline. I am now wondering if the transmission isn't going out at 47,363 odometer miles. The dealership is no help, they have the actual codes but won't provide them or tell me what's wrong. All I know is that for a 25,000 k car, it's dangerous. I am lucky I was able to maintain control of the vehicle on an interstate highway. |
| Category | Air Bags, Unknown Or Other |
| Date | Sep 05, 2022 |
| State | FL |
| Description | Air bag light is on something about oil |
| Category | Power Train, Vehicle Speed Control |
| Date | Aug 26, 2022 |
| State | PA |
| Description | The vehicle looses power and jerks like the transmission is failing. It happens almost always when when going up a hill and also if the air conditioner is turned on the car can barely get out of its own way. I've almost been hit or rear ended several times trying to merge onto the highway because the car is jerking and barely wanting to move. I have now come to the point that I have to turn the ac off in a brand new car for for my own safety and to be able to get up to a normal speed when merging onto the highway. It has been doing this since I first got it but I didn't think there was really much I could do about it. I plan to call the dealer as well to have them look at it. There have never been any warning lights or any diagnostic issues detected but believe me a problem is there! Ive recently learned that the issues im having with the jerking and barely any power when trying to accelerate has been a big issue in the trax since 2016. And I can confirm its still happening! There were also a few instances with a warning light on the dash and it will tell me it can't detect something in the key and I couldn't start the car until I was able to get it to read properly after a few tries of removing the key. If my vehicle is needed for inspection, it is available at anytime! |
| Category | Service Brakes, Unknown Or Other |
| Date | Aug 23, 2022 |
| State | KY |
| Description | My husband and I were leaving a local grocery store, when we began backing up and the "hillside assist" light came on for a 5% or so incline. So after backing up, we pulled out of the parking spot and our brakes began locking up, this continued all the way home (about 3 miles). The error msg, "service stabilitrak" came on when we were pulling into our driveway. We called the dealer where we purchased it because we have less than 48000 miles on it and they said that we may have repairs covered under the power train. However, stabilitrak is not part of the power train, I guess he didn't think I would know that. So we hung up, and did a little forum research and found out we would have to reset the computer to make it "unlock" the brakes. We unhooked the battery for half an hour and reset the computer and it worked, our car is running fine now. My husband was a truck driver for a decade, he knows how to drive in potentially risky situations. However, I think it should be investigated because of the potential safety risk. Since we were doing 25 mph or less this was easily handled for a short distance. However, this would be catastrophic if someone were on the highway when this happened. It could easily cause an accident at any speed. Anyone with less skill than a seasoned truck driver, could be killed if this happened to them. Please investigate this matter. |
| Category | Seat Belts |
| Date | Apr 26, 2022 |
| State | NY |
| Description | There are 3 seat belts in the rear seat, but there are only 2 buckles to attach them to. |
| Category | Steering |
| Date | Apr 22, 2022 |
| State | WV |
| Description | The service power steering drive carefully light came on. The traction slippery when wet icon came on . My odometer said I was driving 0 miles per hour had no idea what speed I was going. I was close to dealer one block from dealer I lost all power and steering. Luckily I was able to get off the road. Had car towed to dealer. |
| Category | Air Bags |
| Date | Apr 07, 2022 |
| State | TX |
| Description | I was hit on left side of passenger side. Air bags didnt came out on either side. Mechanics says air bags aren't working properly. |
| Category | Child Seat:shell:headrest |
| Date | Mar 17, 2022 |
| State | OR |
| Description | The contact owns a chicco car seat, model number: (n/a), model type: fit 4, manufactured date: march 3, 2020. The convertible car seat was being utilized in a 2020 chevrolet trax. The contact stated that upon removing the child from the car seat, she noticed that the headrest padding had detached. The contact stated that the child might have grabbed the head padding while in the safety seat causing it to detach. The contact stated that the safety seat was in a forward-facing position and was secured by a lap belt at the time of the failure. The contact stated that upon inspecting the car seat, she noticed that the headrest padding was not glued in properly. The manufacturer was notified of the failure and informed the contact that the car seat would be replaced. |
| Category | Steering, Suspension |
| Date | Feb 07, 2022 |
| State | CA |
| Description | Something broke onthe suspension and I lost control of the car |
| Category | Unknown Or Other |
| Date | Jan 11, 2022 |
| State | GA |
| Description | Back in august 2021 I had to take my car to the dealership for a check engine light. There was an air leak going to the air intake. The check engine light just came back on and I took it back to the dealership and now they are having to replcae the turbo |
| Category | Engine |
| Date | Jan 10, 2022 |
| State | TN |
| Description | The turbo charger was cracked and hanging. Not spinning. Would not accelerate over 40 mph. They replaced it. Engine light came on today 1-10-2022 while acceleration uphill. |
| Category | Air Bags, Seat Belts |
| Date | Nov 04, 2021 |
| State | FL |
| Description | The contact owns a 2020 chevrolet trax. The contact stated while driving approximately 60mph when the contact was involved in an accident which resulted in the driver-side air bag not deploying, and the driver-side seatbelt not locking. A police report was taken and the vehicle was towed to a tow lot, then was towed to an insurance lot. The contact sustained concussion, broken nose, herniated and torn spinal discs, and sought medical treatment. The manufacturer was not informed of the failure. The failure mileage was approximately 4,700. |
| Category | Unknown Or Other |
| Date | Oct 04, 2021 |
| State | IL |
| Description | While driving home from work doing approximately 70 miles per hour the rain channel insert on the passenger side of the vehichle separated from the clips that hold it into place. Gm and chevrolet know the glue used to hold the parts together fails and allows for this to happen. Took the vehicle to the dealership to have it replaced and was told it was not warranted because my vehicle was over the bumper to bumper warranty. This channel guards can become projectiles at higher rates of speed. Reported drivers side channel failure to dealership in may and it was never replaced. |
| Category | Seat Belts |
| Date | Aug 17, 2021 |
| State | NJ |
| Description | This vehicle was sold to me with only one buckle fastener in the backseat when there's three seatbelts. It somehow passed general motors and the dealerships as a “safe vehicleâ€. I've been trying to get in contact with a manager since the beginning of this year and received no response. I've included photos of the multiple attempts of contact and back seat with only one buckle. I want the car to be taken back immediately as the dealership is careless and unresponsive. |
| Category | Structure:body |
| Date | Jul 19, 2021 |
| State | MI |
| Description | Unknown. On july 16, 2021 as I was about to enter my vehicle, I pulled open the driver door, and it scraped across my left calf. It definitely hurt, but I didn't think anything more of it. When I arrived at my destination I noticed a blood spot on my jeans. At that point there wasn't much I could do. So, when I got home (about 3-1/2 hours later) I looked at the wound (certainly not serious), put some disinfectant and a band aid on it. This was not the first time for this to happen. My greater concern is for children who may be standing too close to the vehicle when the door is pulled open. Thank you for your anticipated attention to this matter. Unfortunately, I seem to be unable to attach the photos that I took. |
| Category | Power Train |
| Date | Apr 19, 2021 |
| State | TX |
| Description | Tl* the contact owns a 2020 chevrolet trax. The contact stated that the vehicle hesitated to start. The contact stated that while driving at various speeds, the vehicle failed to accelerate as needed. There was no warning light illuminated. Covert chevrolet buick gmc (702 tx-71, bastrop, tx 78602) was made aware of the failure and informed the contact that there was nothing wrong with the vehicle. The vehicle was taken to an independent mechanic and diagnosed that 3 of the four cylinder was misfiring. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to trade the vehicle in on a newer vehicle. The failure mileage was 20,560. |
| Category | Power Train, Suspension |
| Date | Mar 20, 2021 |
| State | NY |
| Description | From new there was a sight bump when taking off from stop at 15,000 miles it happens all the time like some one tapped your bumper. It is pronounced and constant. As well as when you stop on a hill the car rolls back like driving a standard making it dangerous for anything behind you. Person animal item. Hill assist does not work. Dealer says no codes nothing to fix. Its warranteed for 60,000 miles, until it breaks or throws a code.. This doesn't make it right or safe. Very terrifying when you take the foot off break and you start rolling back. And the clunk / bump getting louder and more pronounced is terrifyong |
| Category | Engine, Fuel/propulsion System |
| Date | Mar 01, 2021 |
| State | IL |
| Description | The car lost turbo power, it was in there 3 times and the repair was not correct. The service manager at ron westpahl, david, said there is a service bulletin out for the ifor this problem, it is a known problem in the north with the cold weather the inverter get condensation in the vehicle and freezes. Since the weather has turn warmer the car now runs with no check engineer, but chevy has now refused to fix it because the check engine light is no longer on. This inverter has been redesigned t o prevent the condensation. If this is a known problem and they redesigned a part this should be a recall to all chevy trax in the northern region |
| Category | Engine |
| Date | Dec 07, 2020 |
| State | KY |
| Description | Within two days of getting the car with 7 miles on it, as soon as I got over one hundred miles, the car texted me and said that I need to get the emissions serviced on the vehicle. Last time I went through this with kia... They fixed it twice and then my engine pretty much died and they blamed me (on a 7 year old car) |
| Category | Power Train |
| Date | Oct 29, 2020 |
| State | CA |
| Description | When I'm stopped and I take my foot off the brake the transmission slips and slams into gear |
| Category | Electrical System |
| Date | Oct 25, 2020 |
| State | WV |
| Description | Radio screen goes black and no buttons will work nor the radio will not shut off |
| Category | Electrical System, Power Train, Unknown Or Other |
| Date | Sep 29, 2020 |
| State | NC |
| Description | There is a noise in the right passenger door, the transmission jerks often without giving it gas, and the radio screen blacked out when going over a railroad track |
| Category | Air Bags:sensor:occupant Classification |
| Date | Jul 16, 2020 |
| State | NY |
| Description | Tl* the contact owns a 2020 chevrolet trax. The contact stated that the passenger's occupant detection system failed to detect a passenger seated in the front passenger's seat. The vehicle was taken to east hills chevrolet of douglaston (240-02 northern blvd, queens, ny 11362) to be diagnosed. The contact was informed that the sensor was installed to manufacturer's specifications. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 518. |
| Category | Power Train |
| Date | Feb 03, 2020 |
| State | NJ |
| Description | Tl* the contact owns a 2020 chevrolet trax. The contact stated that while driving at an undisclosed speed, the transmission slipped and inadvertently changed gears while the vehicle shuddered. There were no warning indicators illuminated. The vehicle was taken to (bennett chevrolet dealer, (6721 e black horse pike, egg harbor township, nj 08234, (609) 641-0444) to be diagnosed. The technician was unable to deduce the cause of the failure. The vehicle was not repaired. Manufacturer was made aware of the failure and informed the contact to take the vehicle back to the dealer. The failure mileage was approximately 13. |
| Category | Power Train |
| Date | Jan 24, 2020 |
| State | NY |
| Description | Tl* the contact owns a 2020 chevrolet trax. The contact stated while driving at approximately 30 mph, passenger reached for an item in the center console and inadvertently touched the gear shiftier. The vehicle shifted from drive to neutral with no warning lights illuminating. The contact was able to brake and shift back to drive. The contact stated later tested the shifter while parked in driveway, was able to shift from drive to neutral with a light touch. The vehicle was taken to bical chevrolet of valley stream (709 w merrick rd, valley stream, ny 11580) where no failure was diagnosed and was informed all vehicles were designed that way. The manufacturer was notified, a case was opened and awaiting a return call. The failure mileage was approximately 900. |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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Side window airbags left/right front/rear (4 total) all randomly deployed in my BRAND NEW 2022 Chevy Trax while I was driving less than 10mph on a dirt road with ripples and going around a curve. Vehicle was not even close to tipping over. My only guess is the ripples in the road tripped the sensor? I was struck on the left side or my head/face by the driver side window bag and had a minor concussion. It scared my 10 and 12 year old kids to death. Waiting to see what dealership and GM do. The very 1st day I had this NEW car with 5 miles on it, a check engine light came on, and remote start stopped working. Apparently, a hose was loose from the factory. I’ve had the car just over 3 months and already 2 problems from faulty equipment. I found my lemon law paperwork just in case.
I also have a 2020 Trax and have told the dealership it rolls backwards if you are stopped on a hill at a light. It also lurches forward if I take my foot off the brake just shortly after I have started it.
So far my 2020 leased Trax runs perfectly. Of course, in SC, no hills down in the Chas area. I have 1 year left on the lease and only 6300 miles on it. I’m not sure if I’ll purchase it or lease a new one
My hill assist has never worked, it can’t go up hill without losing power, it cuts off frequently, and now, my 2020 is down cause the air conditioner won’t cut off. So it keeps killing the battery! I’m over this vehicle! There’s no recall on any of this stuff! I’m renting a vehicle cause I can’t afford to get it fixed, but I got to get to work!😡
We bought a new 2020 Trax, have serviced as manual says, had no problems. June 2022 we left Kansas on a three week vacation. In New Mexico we noticed the AC was not cooling like it used to, we had to add 1/2 gallon of coolant. Every night when we stopped we checked, sometimes we needed to add a little bit and sometimes not. The car was not overheating, we called our dealership and it was probably evaporating, but should get it checked. Stopped in Paso Robles California dealership, they pressure tested and was told it was ok just keep a eye on the coolant. We continued on, seemed like it was doing better, especially once we started going north on highway 1. No more trouble. When we left Portland Oregon on July 4th, we made it about 300 miles engine overheating shut engine off was on the message center. We had to waited 7 hours on I -84 about 30 miles from the closest town. Where we were at it was like a desert, and was on a incline and a curve. Very unsafe. We was towed to La Grande. We spent 4 days in a motel and the dealership still didn’t know when they were going to be able to check it to see what was wrong. Our family in Portland came to the rescue and towed us back to Portland. The dealership wasn’t able to get it in until the 14th. They found the radiator had a crack, a/c condenser was out. We waited a week to get an approval from the extended warranty, then another week for parts. While they were working on it they found out the water pump was leaking, that took 2 more days to get the approval And parts. Next day we started home. We drove 1½ hours and it overheated again. This time was able to limp back to Portland the next day they found out the over flow tank was leaking was able to get the parts and fix it the next day. So then we leave again, we drove 1 hour and overheated again. The dealership was very puzzled. So they used a camera and found a micro leak in the head. GM was contacted, they told the dealership to tear the motor down and check to make sure there was no internal damage. Just our luck they found that the head and block was warped from overheating, so now the whole motor had to be replaced. GM fast tracked a motor which took a week, then another week to put it in. We finally got home September 5th. Thank God for family and being retired. GM nor our extended warranty would pay for accommodations up front we have to be refunded our expenses or for a rental car. Once it was determined that the repairs were covered under factory warranty we then was given a rental car. Had it not been for family we would have been sleeping with all the homeless there and eating in the soup kitchen. Would this be a lemon? We are still worried this car will leave us stranded again.
2020 Trax 33000 miles car rolls back when you take foot off break on hill. Hill assist has only come on 3 times. Car thumps when you take foot of break at light. Like a converter lock up issue. A/C is useless over 86 degrees. Funny to say otherwise the LS model is good compared to some other cars
Bought my Chevy trax 2/2020 with 8 miles on now over 75,000 I’ve had to replace my turbo left strut mount and a bunch of stuff in my engine Dec 2021. It’s been a constant nightmare, I take very good care of my car always getting oil change 10 miles before it’s due. is there anything I can do or if there’s any help I can get I want out of this
I brought my 2015 Trax in June of 2022 the very next week after purchasing I was back at James Mitsubishi telling them my car wasn’t accelerating up hill,they tell me my gears was stuck . I had driven my new car to SC the week I purchased an was going up Pennsylvania hills an I noticed my car was not going it was if I was doing 80 it was going down as I try to give it more gas ,I was on my gas all the way ,pedal was almost to the floor before it wanted to take off to the point the 18 wheeler behind me was to the point was pushing me an that was scary truck on one side behind you an in front an your car won’t drive with children in car ,talk about stressed out with the fact I just financed this car for more then it’s worth . Now when I took it back to where I purchased they gave me a hassle they started to proceed to say that there’s nothing wrong with the car but they took the car in and they said they was going to change this change that . I got the car back came back again the same problem with my car then I called a few weeks later my car ended up in the shop again for at least 2 months I had one of their loaners for like 2 months and still I had the engine light was on and all this other problems was going on with the car so eventually the worker that James Mitsubishi had working for them couldn’t fix the problem so they started to send my car to a Bob Johnson dealer the first time my car was sent to Bob Johnson they were stating that something was in my fuel tank and when I called the people who I purchased my car from which is James Mitsubishi they proceeded to tell me that I had someone putting something in my gas tank so just to be cautious I went and bought a gas cap that has a lock to it after that I proceeded to have the same issue my car started shutting down on me with daughter in car in the bus lane. I had to keep putting dry gas treatment in a multiple times so eventually went to the Bob Johnson shop and then they found out that there was something in my tank that they couldn’t even describe but James Mitsubishi said it was vegetable oil when it went to Bob Johnson Bob Johnson couldn’t recognize what the substance was in my fuel tank so my fuel tank had to be removed. going to get my car after my fuel tank was removed and cleaned out what so now I’m driving and then I noticed that something is not right so I go back I find out my fuel tank wasn’t properly put back up so I’m driving around town with fuel tank full of gas just riding on my tires I guess that’s how it was doing after that I took it back and they kept the car for another week and I had to actually start paying for rentals myself they did help me with one payment of $108 which is one day but other than that I had to pay for like at least a whole month because my car ended up back in the shop and then I had to pay for a whole month for a rental they just had me going back and forth with getting the car fixed and still the car never got fixed I have videos about how they would say what they’ll do this and an on top of that they have a worker down in service he says to me I don’t know why they even want to keep putting money in that piece of *** it’s a lot that they put me through and I’m still financing this car I’m to the point where I don’t want the car it’s at $19,000 that I have left on my car note the car was like at least 23 thousand if I’m not mistaken. When I had to bring it back once again to James Mississippi they had me told me to my tow it tow an use my insurance and I towed it to Bob Johnson and one situation where they have my car just sitting there for like a week and I called like that Friday and they told me James Mitsubishi should never approved it so a week that I had to pay for a rental I feel like they just been lingering me on with this car and I just been paying more on rentals than anything I’ve paid one time about $1,500 on rentals and then this time I’ve been in his rental for a long time now they told me that I they couldn’t help me because the previous the very last time that it was at Bob Johnson they I denied them fixing my car due to the fact of the length that they keep they kept on keeping my car and they neither one of them had a way for me to get to work in order for me to pay for this car I have to go to work I am a single mother taking care of three children I paid my own rent I pay for my own fixes I pay for everything myself the fact that I went in there with good credit with enough money in my credit I mean my account and I also had a Jeep trade-in that they gave me $500 for I just feel like I just been ripped off and just scammed and I just purchased this headache that I’ve been having problems since I purchased .I haven’t even been a year yet and my car is just acting a fool ,I changed my spark plugs twice and everything but somehow my oil is getting inside to spark plug 4 if somebody could help me on this situation cuz don’t nobody want to fix my car and if I send my car back to Bob Johnson and I have to pay for it there’s no way that I can pay for the diagnostic test and the fixes due to the fact that I done exhausting my money trying to fix it myself ,might have to get unemployment due to not being able to get to work this was the worst experience I ever had it beats marring the wrong man.but anyways my number is *** if someone can call me back on this matter my name is Ma k e d a W e a r e n.
I have a 2020 Trax and have had to replace the turbo twice within a years time and it has under 9,000 miles on it, I bought it brand new, is this an ongoing issue?
I’ve been having non-stop throttle position sensor problems. whenever i stop at a light or stop sign I never know if my car will go into limp mode. I’ve taken it in 5 times and they keep claiming it just needs to be calibrated again. Obviously something else is wrong with this car. ive had the vehicle since the 1st of November and on Christmas eve it started going into limp mode. I live in the rocky mountains and I cant even let my car warm up and defrost without it shutting down on me. the hill assist activates when im not even going up any form of a hill. ive had the same MAP Sensor replaced 4 times and it still has problems.
Literally the worst car ive ever bought and the sad thing is this was my first car ive ever bought and its frustrating that it has so many problems
My turbo went out at 75,000 miles. The next month all during Christmas shopping my throttle body went out and then major oil leaks and now my vehicle is leaning now my check stabilizer like came on at the same time. This car is a lemon and I think we need to all stand together and ask for reimbursement through Chevy
I have a 2016 Chevy Trax. I purchased it with 18,000 miles on it. At 65,000 miles, the Turbo went out on it and I had to have a new motor. Now, at 161,000 miles, it is doing the same thing. It is no longer under warranty. I still owe almost $8,000, is there any hope for my situation?
I’m with Kenneth, Mine does the same thing. Sad part is I sold my tacoma because it had similar intermittent issues and I bought the trax new and it’s the worst driving car I’ve ever driven. Bumpy. I took it to the dealer and they told me they didn’t feel what I was feeling. This while the guy was sitting in the car with me.
My 2020 Chevy Trax just started to violently shake white driving. The dash says “service stabilitrak” yet the diagnostic check says code p0304 which is a possible ignition coil or a spark plug. How can a 1 year old vehicle have this kind of issue?
My 2020 trax rolls back too like Kenneth R. has stated. I just bought new wheels and tires for it last week, now it’s making a weird squeaking noise. My information center turns itself off while driving down the road all the time. It also stays on when I park it sometimes. Usually restarting the car and turning it back off will make it finally shut off right. I haven’t taken it to the dealership yet for the squeaking that just started this morning because it stopped when I arrived at work 3 miles away. I’m afraid it won’t make the noise when I go to the dealership. The airbags don’t always notice when my 18 year old daughter is in the passenger seat, but sometimes it notices my purse in the passenger seat!
My trax does quite a bit of these things and when brought to the dealership all they can say is well its not acting up now so we can’t do anything about it
My Chevy tracks does all the transmission stuff shutters, clunks in and out of gear. On a hill if you take your foot off the brake and don’t immediately apply the gas pedal down the car rolls backwards which is a safety problem. This is the roughest riding car I’ve ever had. I am handicapped So it beats me to death. I absolutely hate this automobile. Took car in for transmission problem was told this is normal. The information center stops working at random. Took in for servicing they said they updated the software. Now the information center is doing the same thing just going black coming back on at random.
It seems like it is in the dealership being fixed. I know for sure 2 turbos on it has been replaced. Now the light is on again. I’m sure it’s been in fixed 8 times in 2 years.