Electrical, airbag, cracking glass, and forward collision-avoidance issues are causes of complaints received by the NHTSA from vehicle owners
The 2023 Mitsubishi Outlander is proudly presented as the automaker’s 40th anniversary special edition. It’s luxurious and punted as “a once-in-a-lifetime premium celebration of technology and craft.” But, when a manufacturer claims to have “pushed the boundaries of automotive technology,” why are owners reporting major electrical issues, defective airbags, glass that cracks spontaneously, and forward collision-avoidance malfunctions? Clearly, even the best Mitsubishi Outlander editions have their problems.
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Most Common Problems with the 2023 Mitsubishi Outlander
The most common problems with the 2023 Mitsubishi Outlander, according to National Highway Traffic Safety Administration (NHTSA) complaints, relate to the electrical system. There are also complaints about airbags and glass cracking. 2023 Outlander Sport complaints are a little different, with brakes and forward collision-avoidance, as well as issues with the back-up camera being reported.
Additionally, there is a recall for the standard 2023 Mitsubishi Outlander and the PHEV. This relates to the way the rearview image from the camera displays – or rather, doesn’t display. The recall doesn’t apply to the Sport model.
Recall for Rearview Camera Not Displaying
The recall, which affects certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles, is apparently due to a software error in the in-vehicle infotainment system.
NHTSA Campaign Number 23V345000 states that a rearview camera that doesn’t display an image can reduce the driver’s rear view. This can increase the risk of a crash or injury, if there is a crash. It is, according to the recall, a software error and dealers will update the software free of charge.
2023 Mitsubishi Outlander Complaint Summary
|Complaint Category||Number of Complaints|
|Forward Collision Avoidance: Warnings|
|Unknown Or Other|
|Back Over Prevention|
|Forward Collision Avoidance: Adaptive Cruise Control|
|Forward Collision Avoidance: Automatic Emergency Braking|
|Lane Departure: Assist|
Electrical System Problems
Seven months into 2023, there are two complaints about electrical system problems with the 2023 Outlander. One is that the full digital drive display doesn’t work when the driver starts the vehicle. The other relates to the electronic shifter.
The latter complaint states that when the electronic shifter doesn’t have power, it isn’t possible to place the Outlander in neutral manually and then get to safety. Instead, the vehicle shuts down and is immobile – and this happens without any kind of warning.
This is what the complaint states: “I put the vehicle in Park, then in Reverse to back out of a parking space. The car was never turned off. When I went to put the vehicle into Drive, the car lost power. There was no warning. The car was completely immobilized perpendicular to traffic. Because the shifter is entirely electronic, any time the vehicle loses power (battery, alternator, electrical issues, chip processor problem) the car cannot be placed into neutral and there is no manual override. The battery power failed with no warnings.”
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Problems with the Glass Randomly Cracking
An owner from North Carolina states in an NHTSA complaint that the front driver’s door window glass and the front passenger door window glass have cracked while driving on Interstate 40. These incidents happened at different times. However, both happened when exiting the bridge eastbound for Interstate 74.
“There is an odd bump exiting the bridge in the left hand lane. In both instances, the glass has had to be replaced. Safelite Auto Glass has not stated that the glass appears to be inferior in nature and should not crack.”
The complaint adds that the vehicle has less than 5,000 miles and doesn’t have “any unnecessary wear and tear.”
Problems with Sport Models
There are fewer complaints about the 2023 Mitsubishi Outlander Sport, the most serious of which relate to the brakes and forward collision-avoidance and the back-up camera.
The forward collision-avoidance complaint doesn’t say much, but the implications are obvious. “The sensors will go off for a collision when no cars are around. The automatic emergency brake will brake when not close to any cars.”
Another problem cited is that the back-up camera looks blurry during the day and so the driver can’t see clearly what is there when in reverse. “That’s dangerous,” the complaint says. But the dealership declared that “nothing was wrong – no accident.”
What to do if your 2023 Outlander is a Lemon?
If you think that your 2023 Outlander is a lemon, Lemberg Law is available to assess your problems. We have helped many clients get replacement vehicles and cash settlements. And we don’t charge for our services because the law makes Mitsubishi pay legal fees for lemon law cases.
If you need help, feel free to call our Helpline or fill out our contact form so we can advise you.