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The 2020 Toyota Corolla celebrates the lineup that has been in America for more than fifty years. Yet, the automaker claims after all of these years that this model is “greater than ever.” Sadly, most owners can’t agree. It seems to have a defective structure, a malfunctioning powertrain and dangerous service brakes.
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NHTSA Complaints for the 2020 Toyota Corolla
| Complaint Category | Number of Complaints |
|---|---|
| Unknown Or Other | |
| Service Brakes | |
| Power Train | |
| Electrical System | |
| Engine | |
| Air Bags | |
| Fuel/propulsion System | |
| Structure:body | |
| Visibility/wiper | |
| Steering |
Problems with the Structure
After all of these years, Toyota should know how to build a car, but this is one area that is truly lacking with the Corolla.
Listen to these complaints listed on the NHTSA website. “First day after I got the car coming out of my driveway, front of the car scraped the ground and the front fender popped off the car. This fender is plastic and was attached to the car with plastic fasteners. It is a flowingly put together piece of junk. This is a safety issue since fender would come off and hit the car behind you whenever this car hits a slight bump on a highway.”
It turns out that Toyota used the same quality of attention when constructing the back-up lights. NHTSA Campaign Number 20V205000 shows that a rear hatch wire in some models has a defective connector that can cause the back-up lights to fail. If no one knows when the car is backing up, it could lead to a serious accident. To say this model is “greater than ever” assumes that the previous Corollas were worse than these? Between the fenders falling off and lights failing completely, it’s hard to see how they could have been worse.
Problems with the Transmission
The powertrain consists of a transmission that routes power from the engine to the wheels. Yet, this is another component that just disappoints.
Read this Edmunds review. “I had high hopes for the vehicle because I had a good experience with an older Toyota Corolla model. Two days after purchasing this brand new vehicle, I noticed a weird high pitch sound while driving. Almost like a buzzing noise. About a few more days, I noticed that the gear was having a hard time changing. At one point, I spent over a minute forcing the vehicle to change from reverse to parking but it wouldn’t. After moving the gear back and forth, it eventually changed. Now a week later, the gear is stuck again. This time, it was stuck for over an hour and we had to call a towing truck. I’m writing this review out of a kind place to warn everyone considering this vehicle to be careful. I think there is a bad batch of 2020 Toyota Corolla LE made and a potential recall.”
As of now, there is no recall on the Toyota for powertrain problems. In addition, Toyota hasn’t acknowledged any concerns. Instead, the company stands by its tagline, trying to get people to believe it’s the greatest. Basically, it’s the same as trying to pull off an elaborate magic trick – consumers just have to be willing to look the other way.
Problems with the Brakes
Among all of the systems that need to work properly, the service brakes might be the most important. Yet, the Corolla proves to be a giant failure on this front as well.
Another NHTSA complaint states, “We bought the car on 7-29-19 and 8-4-19 while driving home from Maryland the car sensor lights started flashing after only 250 miles on the car. The flashing lights were for brakes and parking brake, lane departure and assist, back up and front camera, check engine, tire pressure, head lights and RSA malfunctions. Basically the entire safety system of the car malfunctioned while I was driving. This happened on five different occasions while driving it. 7-29-19, 8-2, 5, 9-19 and the car was in motion each time while on a highway. I had it to the dealer twice and they are still working on it. The first time they said the car needs to be reprogrammed and they couldn’t duplicate the problem and the second time the service manager is claiming it is a wire which I find it difficult to believe since there are multiple codes and I don’t think they all go through one wire. Our family does not feel comfortable driving the car when all of these lights are flashing and not knowing if the car is safe to drive and if the safety features in the car will operate properly.”
It should come as no surprise that Toyota has failed to address these problems as well, even though the malfunctions are scaring owners. At this point, the only way to claim that this vehicle is the best of all time is to compare it to larger lemons, such as the 1997 Plymouth Prowler.
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Complaint Data
| Category | Carry Handle, Shell, Base, Tether, Lower Anchor (on Car Seat Or Vehicle) |
| Date | Mar 19, 2023 |
| State | GA |
| Description | The car seat base does not install properly with the seat belt method nor the anchor method. The edge of the base still flips up if the part secured by the seat belt is properly tightened. No level infication |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes, Vehicle Speed Control |
| Date | Mar 17, 2023 |
| State | CA |
| Description | I was going to work on 12/15/2022. There was a stop sign and I needed to take a right turn in order to join the freeway-10 east highway to head on to work. It was about 6: 40 am approximate time. There were too many cars ahead of me at the stop sign. My brakes failed to hold on while I waited for my turn. There were at least 3-4 cars ahead of me. Therefore I did not want to hurt anyone or any other car ahead of me. Therefore I veered off to my right-hand side where there was some space and tried to stop the car but it did not do so. Therefore, my car had to hit the high-way pole to come to a stop. The airbags deployed and hit me more to my right side. The car got totaled as per california casualty insurance information. I am glad to be alive. I went later to the hospital as there were no direct visible injuries. |
| Category | Service Brakes |
| Date | Feb 27, 2023 |
| State | FL |
| Description | The contact owns a 2020 toyota corolla. The contact stated while driving 20 mph and making a right turn, while depressing the brake pedal, the vehicle failed to stop. The contact stated no warning light was illuminated. The contact stated that she shifted to park(p) and heard an abnormal noise. The contact stated that the vehicle continued to move forward until reaching the curb. The contact stated she had experienced the failure two times. The vehicle was not drivable. The contact towed the vehicle to her residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 36,000. |
| Category | Unknown Or Other |
| Date | Feb 24, 2023 |
| State | DE |
| Description | There was a recall for vehicle shutting down when driving it was suppose to be taking care of back in october of 2022 and it continued to happen once in a while now it is happening more often and it is dangerous in the middle of traffic the engine just shut off with no warning now they are saying nothing is wrong and it out of warranty it is dangerous to drive there is going to be a accident |
| Category | Unknown Or Other |
| Date | Feb 05, 2023 |
| State | AZ |
| Description | The latch around the front passenger tire was off when I bought the car and findley toyota would not fix it and stated every time I wen in that there was a rattle on the front passsenger tire. They knew there was a problem and they wouldn't fix it and told me that it wouddl cast me text="Who are we? We are Lemberg Law, a Consumer Law Firm" smalltext="Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win." img="balance" color="green",500 |
| Category | Fuel/propulsion System, Service Brakes |
| Date | Jan 20, 2023 |
| State | GA |
| Description | While operating our 2020 toyota corolla hybrid at a slow speed in a parking lot, we began to apply the brakes as we pulled into a parking stall. As the brakes were applied , the vehicle suddenly lunged forward with abrupt force. Both tires left acceleration marks on the painted concrete curb and the vehicle struck a large concrete pillar with such force that the pillar was partially dislodged from the ground. The vehicle was brought to a toyota dealership and the sales management was notified of the incident. We also filed complaint with the toyota corporation. We were contacted by a toyota corporation representative and were told that they would conduct the vehicle inspection. Several weeks later we received a letter from the toyota corporation legal department which informed us of their findings. The letter conveyed that no defect was discovered and the incident had not been captured in the vehicle's computer. We informed the toyota dealership of the results. The only assistance offered was their willingness to sell the vehicle at auction, which we adamantly declined. At this time we are making arrangements to have the vehicle towed to a recycling lot for destruction. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Dec 17, 2022 |
| State | FL |
| Description | I have only had the car for a year and a half, and I have already had to replace the battery which was less than 2 years old, all 4 tires (2 at 40000 miles and 2 at 48000), and now the engine wiring harness somehow got severed and has to be replaced which is almost k repair! |
| Category | Wheels |
| Date | Dec 16, 2022 |
| State | AZ |
| Description | I have a manufacturer defect on my car. The piece of the car's body which goes around the tire and connects to the bumper does not connect right because there is not connector on the bottom of this piece, like there is on the rest of this piece. It often comes lose and it separates, which is very scary when I get out of my car and see that I have a piece of my cars' body separated from the body of the car. I'm scared when I take the freeway or bit a bump on the road. Please help me with this problem. Respectfully, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Electrical System, Power Train |
| Date | Dec 11, 2022 |
| State | IL |
| Description | 1. First problem I had with my 2020 toyota corolla hatchback se: safety recall 20ta07 (backup lampsmay become inoperative) - 10. 29. 2020 2. Second problem was with the software draining the battery way too rapidly, which made me unable to start my car. I had to have a tow truck come by and he was able to recharge the battery (he knew to do that with my car instead of towing it away, because he was seeing this type of issue with this type of car a lot). I took it to my local toyota dealership and had them inspect it. They told me that they need to update the software of the vehicle and that I should not be having this problem again after. *el1934 firmware update (5. 21. 2021)* 3. Third problem I had was with the temperature gauge. The needle pointer in the dash did not go up and stay in the middle between c & h. It stayed closer to c (cold). It took longer than it should have to heat up the interior of the car when I turn the heat on in the morning. I took it to my local toyota dealership and after they inspected this issue, they told me that they needed to replace the thermostat unit. *ma001 thermostat assembly* (3. 19. 22) 4. Fourth problem is with the transmission. I felt jerking motions from the car when accelerating and when braking-coming to a stop. **26312 car jerking upon acceleration /found trnsmission code /need new trans assy upon inspection and heatlh chfck found code p07457f and po7757f solenoid a b both stuck off /rest memory /no changed /found need new trans mission assy /remove and replace tranmission assy and perform reset and initialization/perform hydrulic and electrical test /no problem found /problem at the transmission itself car jecking upon acceleration** transmission, automatic - replace* (12. 10. 2022) I found out online that the transmission problem was known for 2018-2020 corolla hatchbacks, but toyota did not replace it immediately. There should be a general recall for the transmissions for these vehicles asap! |
| Category | Steering |
| Date | Nov 29, 2022 |
| State | GA |
| Description | The steering makes a thumping noise. The car also veers off to the left or right while driving. I had a front-end alignment performed by the dealer. It still does the same thing. I did take it to the dealer, twice and they claimed there was no issue. I've never heard a thumping noise in any other car that I've owned. I have not had an accident but there is something going on with the steering of the car. I'm not sure if the steering column was broken or attempted to be stolen. There are scratches around the ignition switch that were there when I bought the car. |
| Category | Unknown Or Other |
| Date | Nov 21, 2022 |
| State | CA |
| Description | Re: front bumper issue toyota case the car comes with a front bumper that is not good for ca road conditions when I purchased the new car, and tried to leave the dealership, its front bumper came off slightly, a man stopped me and told me, I asked the selling man, who put it back and told me "its design for easy way, you can put back.". I also showed him there is no tight lock, both sides missed two locks too, the selling man said that is the way. About 200 miles, this happened again, I put it back. It happened again and again. Finally I felt this is not right. I contacted toyota for warranty service 2021. Toyota sent me to a dealership. They did not have any body shop, but a service dept. He put it back for me, and said "you got a scratch that made it". The ca driveway always have curve, the tiny scratch is common. It will not make the bumper off. I showed him two cars in the dealership with more serious scratch but bumper is not off at all. This now happened to my other side, I contacted toyota again, they sent me to dealership again, the service man said "your scratch made it. " I told that I showed two body shops and both told "this kind car comes with this issue, not good for design and for ca road conditions". I gave body shop numbers to him, he did not call and ask me to get a letter from them, and said :"we are service, not good for body". Then I asked :how can you say the scratch made it if you are not the body shop, and not good at that? The car was just 9500 miles now. I got 5 new honda, one was 2012 now, they got the similar scratch and bumper is good. The honda was 39000 miles now. This car design is not good for ca road conditions, and a tiny scratch will make the front bumper off, in fact its back bumper also up and down, I need put too. All above happened in the local driving. If it is on the highway, it is not safe. Also if toyota put this information on ads, who will buy this kind car? Thanks, |
| Category | Structure:body |
| Date | Nov 11, 2022 |
| State | TX |
| Description | I've owned my 2020 toyota corolla since april of 2019. Around june of 2022 I noticed a sloshing/ swooshing sound. I didn't think much of it, but it kept doing/ hearing it. Finally I got tired of hearing the noise, and started to look for where the noise was coming from. I then realized there was water in my rear doors. I didn't know what to do since once I realized what was happening or how it was happening, my warranty period had just passed, since at this point I have owned the vehicle for over 3 years. I kept researching and found the article attached in pdf. I was able to complete the work myself. At this point I am now worried the interior will have rust, since the water would sit there for days/ weeks after it rains. I think this resolves the issue of getting the water to exit the doors, but I don't believe it resolves how the water is entering the vehicle. I truly believe this car will rust out from the inside, and will be left paying for the bad manufacturing of toyota, with regards to this vehicle, and possibly a dangerous vehicle issue, as the rust will compromise the integrity of the vehicle. |
| Category | Electrical System, Latches/locks/linkages:doors:latch, Structure |
| Date | Oct 19, 2022 |
| State | VA |
| Description | The contact owns a 2020 toyota corolla. The contact stated that while driving at an undisclosed speed, the vehicle emitted an abnormal slushing sound. There was no warning light illuminated. The contact stated that upon parking and inspecting the vehicle, he noticed that the abnormal sound was coming from the front driver's side door. The contact then moved each door of the vehicle from side to side and noticed that the failure occurred on the front passenger's side door and the front and rear driver's side doors. The vehicle was taken to the dealer on several occasions and the water was drained from the doors; however, the vehicle was not diagnosed. The manufacturer was notified of the failure and informed the contact that they would cover the repair of the vehicle. The contact stated that it had been two months and the vehicle had not been diagnosed or repaired. The contact stated that he was concerned for his safety as he was a disabled veteran. The failure mileage was approximately 85,000. |
| Category | Service Brakes |
| Date | Oct 19, 2022 |
| State | NC |
| Description | Front passenger side brake caliper was rusted and seized. At the time of this issue the car is two years old and had 40k miles. The car has lived its entire life in western north carolina with me being its only owner. It has never been driven in salty conditions other than twice to the beach. The dealership refused to fix this safety issue under the platinum warranty I purchased because it is "enviromental". This is a major safety concern. I have a 1997 suburban which gets drove in salty conditions every winter and has never one had an issue with its calipers or any operational part rusting. |
| Category | Electrical System |
| Date | Sep 26, 2022 |
| State | PA |
| Description | Battery and alternator died causing power steering to fail and wheels to lock up. Should not happen on a car this new, brought to dealer and charged me 0 to fix it. |
| Category | Electrical System, Structure:body |
| Date | Sep 20, 2022 |
| State | FL |
| Description | Doors fill up with rain water and water is sloshing around inside door frame. Need doors replaced due to electrical components being damaged by moisture corrosion. |
| Category | Unknown Or Other |
| Date | Sep 02, 2022 |
| State | FL |
| Description | While driving I heard water sound in my car like a wave and checked the car and finally realized that passenger side door in front is holding water . When moving the door back and forth you can hear it. I have heard it before and the noise stop it's been raining and the wave back again. |
| Category | Back Over Prevention: Warnings, Power Train, Unknown Or Other |
| Date | Aug 27, 2022 |
| State | MO |
| Description | I am not sure what the component is but I am driving and as I accelerate the gas my car will lose power to increase speed. If I am at the stop sign or stop light and I proceed to go the car will stall and not get going once I place my foot on the gas. I have reached out to the dealer by phone and when I have obtained service I am being advised that it's nothing. But I have experienced it on multiple occasions and even had an accident and nothing is being done to resolve the issue. I know that it can't be normal for the vehicle to do that and I am tired of getting the run around in regards to it. I was able to see that there has been a recall but do not see that it is in regard to me vin number. Can you please assist me with this matter. I should not be in the middle of driving or at a stop light and not able to accelerate my vehicle to a regular speed. I would like to have this matter looked into by a different toyota dealer. Also it happens randomly and when I take to the dealership nothing is ever done and the issue is constantly being ignored. I am being told that due to no check engine light being on that my car is fine and its not. I don't want to lose my life due to the fact that I have purchased a faulty car and have not been made aware of any issues to protect my safety. |
| Category | Service Brakes |
| Date | Aug 11, 2022 |
| State | TX |
| Description | 2020 toyota corolla epb (electronic parking brake) issue. The message "epb shift interlock function activated" is being shown since last few months. This message never appeared in the past 2. 5 yrs since I purchased the car, started showing up up only now. I took it to the dealership and they asked to keep brakes pressed while starting the car. I now keep my brakes pressed and start the car, and still I keep getting this error message. I have documented this issue and is available at https://www. Youtube. Com/watch? V=btxosvpffmo please help toyota help address this issue. Not sure something is not working as expected in the car or if something is started to fail in the car with epb and so it's showing up the message. The message looks like information message and looks like harmless message, but why its showing up now, I. E after 2. 5 yrs of use and never before. So, that's needs to be investigated, if there is any long term impact. |
| Category | Air Bags, Seat Belts |
| Date | Jul 31, 2022 |
| State | TX |
| Description | Car hydroplaned and spun out. It collided with a cement barrier on the front, back, and drivers side. Car was deemed a total loss. No airbags deployed at any point. Drivers safety put at risk as she hit her head on the driver's side door. Car displayed the message "abs system malfunctioned" once car came to stand still. Also, daughters car seat detached from the seat belt lock, sending her car seat sideways. Locks did not keep her secure. |
| Category | Power Train |
| Date | Jul 03, 2022 |
| State | MD |
| Description | My vehicle has 20k miles on it and during acceleration, the cvt would not upshift was bouncing off the rev limiter. I had no controls over the paddle shifts or electronic manual shifter controls. Tried to accelerate again, and bounced off the rev limiter again. Shortly after the cel came on and the vehicle went into limp mode causing me to lose control of accelerator pedal, and the car drastically decelerated on its own until about 35mph yes. Transmission is currently at shop awaiting for replacement unit this issue happened during a driver education event, and therefore was not on public roads with other pedestrians. Had this happened on a highway during merging or passing on a highway, this could have caused an accident by not having control of car's deceleration, and no warning brake lights to drivers behind me could have caused other drivers to rear end me yes. The issue was reviewed by 2 dealers and both reported the cvt was faulty and needed replacement yes. Cel came on, and was displaying codes p2757 and p2820. Dealer pulled the following codes: p275600- torque converter clutch pressure control solenoid control circuit performance/stuck off p281f00- pressure control solenoid j performance/stuck off (2 trip detected) p281f71- pressure control solenoid j performance/stuck off actuator stuck |
| Category | Engine |
| Date | Jun 28, 2022 |
| State | IL |
| Description | Code p2688115 engine maintenance required sign turned on at around 41000 miles. Other people having similar problems with coolant bypass valve. Suspect that coolant bypass valve safety standards might be at fault. |
| Category | Steering |
| Date | Jun 06, 2022 |
| State | NC |
| Description | The contact owns a 2020 toyota corolla. The contact stated that while operating the vehicle the steering momentarily malfunctioned causing the vehicle to drift into the opposite lane. The contact indicated that while driving approximately 35 mph, the vehicle started drifting into the left lane and would not respond when the steering wheel was turned to the right. The contact immediately depressed the brake pedal to stop the vehicle. The contact stated that moments later the vehicle drove normally. The vehicle was later towed to the local dealer who identified steering failure codes but indicated that the failure was due to a low-powered battery. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 30,000. |
| Category | Fuel/propulsion System, Unknown Or Other |
| Date | Jun 05, 2022 |
| State | AZ |
| Description | 2020 toyota hybrid corolla le my name: [xxx]-[xxx]-wife-[xxx] (witness), [xxx]-I give permission to nhtsa to review my auto records regarding the gas pedal issue at camelback toyota phoenix az stop and go, problem with gas pedal depression and propulsion gas pedal depression, no forward propulsion stuck in busy intersection. Intermittent problem like russian roulette, never know when gas pedal problem will rear its ugly head endangering driver, passengers and others expecting normal propulsion. Dealership said bring the car back when it happens again, dealership suggested taking a video of the intermittent problem, kind of difficult when car no go in active traffic, dealership could not find a problem so did not even try to repair what they could not diagnose. Happened twice, different dates, dealer-camelback toyota 1515 e camelback toyota-phoenix-az, reviewed gas pedal problem and said come back if it happens again, problem with that mentality/solution I may be injured or dead. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Unknown Or Other |
| Date | Jun 01, 2022 |
| State | MA |
| Description | The vehicle stalled after the car had been turned on for 2 minutes; I do not believe there were any warning signals beforehand. I had been stopped at a light, and then almost immediately when I was able to proceed, it stalled while I was turning right. I was able to start it immediately, after turning it off completely. This is the second time this vehicle stalled, the first being in august 2020 after only 600 miles (it was new when purchased in march 2020), and at somewhat faster speed (10 mph). Both times, it spent several days at the toyota dealer where it was purchased--this last time, eight days--and the mechanics were never able to duplicate the problem. I had hoped that they would inspect the fuel pump, knowing that millions of corollas from 2019 and 2020 had been recalled for this issue, but I was told that it would be a very lengthy job and that there were no signs to indicate fuel-pump problems. In other words, toyota was not authorizing that inspection. Thus, I am having to take back the vehicle with the mystery unsolved, and with the risk of another stall happening again in future. I am feeling lucky that I was not rear-ended, since the traffic was pretty heavy this last time. |
| Category | Vehicle Speed Control:cruise Control |
| Date | May 22, 2022 |
| State | AR |
| Description | When using cruise control, all warning lights come on while driving - check engine, parking, abs, everything. It stays like this for about a week and then stops until the next time you use cruise control. I have taken to the dealer and they acted like it wasn't a problem and turned off the lights but it still keeps happening. |
| Category | Electrical System, Engine |
| Date | Apr 27, 2022 |
| State | CA |
| Description | Newly bought vehicle won't start when key is turned in ignition. Problem is a repeat problem and vehicle was repeatedly towed to dealer (gosch toyota). Dealer said there is nothing wrong with the car . Dealer admits he can't reproduce the problem and paperwork I've obtained from them indicates they may not have even tried. Car has major safety issue and is unreliable which is an explanation falling on deaf ears at gosch. So it remains parked in my driveway. I refuse to put anyone in my family into it because of obvious safety issues. Car is totally unreliable if one can't rely on it to work . |
| Category | Structure:body |
| Date | Apr 18, 2022 |
| State | VA |
| Description | Since march of 2022 I have noticed a sloshing sound from the driver's side door and both rear doors. The sound continues, especially when I break and when I open the doors. The vehicle has not been in any accident at all. I made an appointment specifically to get that looked at on april 11th, however, the toyota dealership in woodbridge, va completely ignored my request and instead did an oil change, which was not needed, as one had already been done the month before. When I complained they said it would cost 0 to get a diagnosis test done first. From looking at t-sb-0121-20, that is the same issue I am experiencing. |
| Category | Electrical System, Structure:body, Unknown Or Other |
| Date | Mar 21, 2022 |
| State | FL |
| Description | Rear passenger door on left side of vehicle fills with water everytime it rains or vehicle is washed. This is causing the body to prematurely rust and it's also sloshing onto electrical components in door which I fear can cause unpredictable and unforseen components to fail. Also beginning to cause an odor on the interior of vehicle. The vehicle was taken to the dealership from which it was purchased and they simply pulled a rubber stopper from bottom of door and stated that was the only remedy approved and provided through toyota. Since said remedy was applied door has plugged on three more occasions and was taken back to dealership on only one of the subsequent incidents at which time was told by a service personnel again that to pull the rubber stopper from bottom of door was their only means of repair. Which was also on the day of that this was written and reported. Water was first heard in the door approximately four four months after purchase but was believed to be the fuel in the fuel tank sloshing around. It was approximately 10 months after purchase it was realized that it was water in rear door. |
| Category | Unknown Or Other |
| Date | Mar 18, 2022 |
| State | SC |
| Description | Unknown while driving my car will cut off and a power steering message will appear, but when its serviced at the dealership they show no issue with the power steering. It cuts off suddenly without notice. One time I was at a light in traffic, another time I was waiting on a car to pass to pull out onto a busy highway |
| Category | Wheels |
| Date | Jan 10, 2022 |
| State | NJ |
| Description | the contact owns a 2020 toyota corolla. The contact's wife stated while driving approximately 65 mph when the rear passenger side tire exploded without warning which resulted in the contact losing control of the vehicle and crashing into a retaining barrier. The contacts wife sustained chest bruises but did not seek medical treatment. The vehicle was towed to the parking lot and a police report was taken. The contact stated tmps warning lights were illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was informed of failure and is awaiting a response. The failure mileage was approximately 6,000. |
| Category | Unknown Or Other |
| Date | Dec 27, 2021 |
| State | CA |
| Description | Losen |
| Category | Air Bags, Service Brakes, Structure:body |
| Date | Dec 21, 2021 |
| State | TX |
| Description | While driving my car it turned off and it was hard for me to turn and all my lights was hard to steer and all the lights on the dash board turned on and they was not turning off and I got in. A wreck by me not being able to turn and hit a bush and my car got total |
| Category | Fuel System, Gasoline |
| Date | Nov 09, 2021 |
| State | FL |
| Description | The contact owns a 2020 toyota corolla. The contact stated that while attempting to move off from a standstill, the vehicle inadvertently stalled. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a local dealer. Upon investigation, the contact associated the failure with nhtsa campaign number: 20v682000 (fuel system, gasoline) however, the vin was not included. The manufacturer was informed of the failure and confirmed that the vin was not included in the recall. The failure mileage was approximately 48,800. |
| Category | Steering |
| Date | Aug 19, 2021 |
| State | MI |
| Description | The contact owns a 2020 toyota corolla. The contact stated while driving 60 mph, the steering wheel became difficult to turn. The contact stated that the check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing a steering shaft replaced however, the vehicle was not repaired. The manufacturer was informed of the failure but provided no assistance. The failure mileage was approximately 12,000. |
| Category | Engine, Fuel/propulsion System |
| Date | Aug 11, 2021 |
| State | CA |
| Description | We rented a 2020 toyota corolla from hertz at the mccarran airport las vegas nv and almost past out while driving due to carbon monoxide poisonings. My wife was sick 3 out of the 4 days while this auto was being driven in our possession. At first our sickness was thought to be motion sickness or maybe from something we ate. It wasn't until we drove this car out of town when we both my wife and I started getting very sick weak dizzy and vomiting. We tried to drive out to the hover dam but stop about 10 miles short. After a brief rest we decided to had back to las vegas. Just outside of las vegas I could hardly breath and had all the same symptoms previously stated. Luckily I was able to get out of traffic and pulled off the high stopping at the first place I was able to pull into. I believe that if I didn't do so I would have passed out and may have caused an accident. Roadside assistance stated this is a common thing in toyota's. My concern is how many of these cars are rentals and how many people may have been in accidents and the driver blamed? Please google 2020 toyota corolla carbon monoxide poisoning for morning formation. Feel free to call me at [xxx] for more details. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6 |
| Category | Fuel/propulsion System |
| Date | Aug 07, 2021 |
| State | FL |
| Description | At slow speeds and stop and go driving the car suddenly stalls. The car was taken into a toyota service center and they were unable to find an error code or replicate the problem. This has happened twice in a week. |
| Category | Wheels |
| Date | Jul 24, 2021 |
| State | TX |
| Description | My son was driving on the freeway when one tire came off the wheel. He lost control and hit by truck on the passenger side. There's only 8000 miles on the car. |
| Category | Power Train |
| Date | Jul 02, 2021 |
| State | WA |
| Description | Transmission stuttering at steady speed more pronounced on inclines. Violent skipping or slipping on acceleration |
| Category | Unknown Or Other |
| Date | Jun 24, 2021 |
| State | FL |
| Description | My car was sold with the odometer rolled back (fraud odometer). I bought with 6074 miles and when I went to the toyota for maintenance they reported me more than 88. 000 miles. |
| Category | Air Bags |
| Date | Jun 17, 2021 |
| State | NV |
| Description | The contact leased a 2020 toyota corolla. The contact stated that while driving at 62 mph, another vehicle was driving above 100 mph, crashed into the rear driver side bumper and moved up to the rear driver side door. The vehicle then bounced into the front driver side door ripping off the driver's side view mirror and continued driving. The contact's vehicle slid upon impact and the contact hit his head on the roof of the vehicle then hit the front driver's door window. The contact's right side hip hit the center console. No air bags were deployed. A police report was filed. The contact did not receive medical attention on the scene but later went to the hospital for hip injuries. The vehicle was not towed and the contact was able to drive the vehicle after the collision. The manufacturer was made aware of the failure and a claim was opened. The manufacturer wanted to inspect the vehicle, however the vehicle rental company had already repaired the vehicle. The failure mileage was 16,535. |
| Category | Seat Belts:front |
| Date | Jun 15, 2021 |
| State | CA |
| Description | The contact owns a 2020 toyota corolla. The contact stated that the driver's side front seat belt buckle mechanism malfunctioned and failed to lock as designed. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The approximate failure mileage was 20,000. The vin was not available. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Lane Departure: Assist, Steering |
| Date | Apr 10, 2021 |
| State | CA |
| Description | Drive assist occasionally swerves out of lanes at parked vehicles, pedestrians, and even cars in on coming lanes. Happens inconsistently and is unpredictable. When the car is perfectly centered with drive assist on, you begin to let your gaurd down. Which is when you least expect your car to forcibly turn the steering wheel at an unsuspected bicyclist. |
| Category | Power Train |
| Date | Mar 19, 2021 |
| State | NC |
| Description | Vehicle is jerking and shuttering while in motion between 4-20mph cold or hot and a/c on or off. This occurs before braking and seems to jerk forward. Tends to occur more often in parking lots. This issue is accompanied by aggressive engine shaking and all passengers can feel the rough idle. This issue is progressive getting worse with time over the last few months. Took vehicle to dealer, spark plugs was the assumed issue from technician. First diagnosis was spark knock. Replaced spark plugs, did not fix the problem. Second diagnosis was "off center steering wheel causing stability control to override driver throttle inputs and lead to jerky operation" case is ongoing and a resolution hasn't been provided or solved. Toyota corp. Is opening an investigation/case. |
| Category | Tires, Wheels |
| Date | Feb 12, 2021 |
| State | CA |
| Description | My daughter was driving the car on the freeway and the 2 rear tires blow out the car only has 18k miles on it and I ask toyota if the tires have a warranty and they said no so my daughter had to buy 3 new tires she spend 1200 also a sensor got damaged her car spin out of control she was lucky she didn't hit other car . What can I do about this, please help my phone number is +[xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr |
| Category | Unknown Or Other |
| Date | Feb 11, 2021 |
| State | TX |
| Description | No android auto |
| Category | Fuel/propulsion System |
| Date | Jan 24, 2021 |
| State | SC |
| Description | Starting monday afternoon (01/18/2021) my car has begun to stall everyday. It continues to stall now. Thursday (01/21/2021) I almost had a accident because my car would not go no matter how hard I pressed the gas. I took my car to the dealership were I am leasing it (01/21/2021) and they could not find the problem. I saw on the toyota website that my car was apart of the fuel pump recall even though when I enter my vin nothing popped up. May you please assist me? I have to work and I need my vehicle in order to do that. |
| Category | Visibility/wiper |
| Date | Jan 02, 2021 |
| State | NV |
| Description | The windshield washer fluid sprays over the car onto cars/road behind the car. The washer fluid also sprays into the car of the sunroof is open. Toyota dealership reports that it's 'operating as designed' and did not fix the problem. This is concerning because it could distract the driver behind me when I try to clean the windshield and they could run into my vehicle, possible causing a multi-car crash. |
| Category | Air Bags, Service Brakes, Unknown Or Other |
| Date | Dec 15, 2020 |
| State | CA |
| Description | Was on a head on collision the air bags failed to open no breaks or indication that the breaks were failing. Once the vehicle was in the shop shortly after the battery exploded sed . Now the care is totally for all the frond end damage and the cost of the batter would be ten thousand dollars. I was driving interstate 15 in riverside california rear end the car in front. |
| Category | Unknown Or Other |
| Date | Nov 14, 2020 |
| State | MA |
| Description | With only about 630 miles on my new 2020 toyota corolla, the vehicle stalled shortly after I had just made a turn in city traffic; I believe I was stopped at a light, and it wouldn't start up again when I put my foot on the gas. I had to have the car towed to the dealership where I'd bought it five months earlier; they gave it a thorough inspection, acknowledged the fact of the stall, but never found the cause of it (couldn't "duplicate the problem"). They had no problem starting the car once it was at their service. This was a one-time incident and I have had no problems since; I am now at over 1,400 miles. But it makes me uneasy that the source of the issue was never uncovered--especially now that I know there is a recall on 2020 corollas for faulty fuel pumps. (the fuel pump was the one thing that was never investigated at the time of the stall; the service person didn't think it was necessary.) |
| Category | Air Bags, Structure:body |
| Date | Oct 24, 2020 |
| State | GA |
| Description | I was hit from behind by a speeder in which caused significant damages to my vehicle. No airbags deployed. I was advised when purchasing this car that toyota connects detects crashes and that the emergency system would call the car. Unfortunately, not only did the airbags not deploy but the emergency system didn't not call the vehicle as I was advised. My vehicle has defects and the manufacturer is responsible. I purchased this vehicle brand new thinking it could keep me safe driving. The manufacturer has highly disappointed me and failed to adhere to vehicle safety. |
| Category | Service Brakes |
| Date | Oct 20, 2020 |
| State | FL |
| Description | Has two issues one when breaking from 45ph or so it skids and brakes skip bad second issue when the auto breaking is on, and when car breaks in front of you it stops no problem, but then it just starts moving again and when you try to stop it won't let you. |
| Category | Electrical System, Electronic Stability Control, Engine |
| Date | Oct 10, 2020 |
| State | IL |
| Description | I was waiting at a stoplight with my foot on the break waiting for it to turn green. I turn the wheel to make a left turn and put my foot on the gas and the car diedall the buzzers whistles and lights were flashing on the dashboard.. I was able to shift the car to park and back to drive but nothing happened I was in the middle of traffic on a busy street and was just getting ready to call the tow truck when I decided to turn the car off. When I turned it back on it was fine and I was able to turn left. That happened to me twice on different occasions. Third time I was turning into a driveway and a truck pulled in front of me I had to put my foot on the break. And then I put my foot on the gas and turned left then right into the driveway and it died. Ithe dashboard said put in park when I put it in park it said engine power low. The first time I took it in to toyota I was sitting there for six hours and they could find nothing wrong. They told me they were working with corporate and no one had an answer for me. After the third time I called corporate and was dealing with a woman who was very professional and try to be helpful and told me to take a back to the dealership. I took a back left it for two days and they could find nothing wrong. The outcome was that if it happens again I should have it towed back to the toyota dealer and not turn it on. I am very concerned I am worried about driving and having someone crash in to me if my car stops in the middle of traffic. I had a toyota before and it was fine but I have to tell you if I get through this one which is a lease I will never buy another one again |
| Category | Exterior Lighting |
| Date | Sep 27, 2020 |
| State | MI |
| Description | The regular headlight beams do not light up the road. They light half of the road. The road in front of the driver is completely dim. The only way to more than a car length in front of the car is to activate the high beams. Even then you are limited on how much light the headlights put on the road. I am blinded by oncoming cars. I cannot see deer when they jump out from the side of the road. I cannot read address signs that are basically reflective and in front of the car on the road unless I drive directly upon them and shine the high beams. |
| Category | Unknown Or Other |
| Date | Sep 25, 2020 |
| State | AL |
| Description | Every time it rains the doors gets filled up with water from the rainfall |
| Category | Service Brakes |
| Date | Sep 17, 2020 |
| State | TX |
| Description | On slow braking at speeds like 1-2mph, the pedal vibrates with spring effect. The issue is with brake pedal spring which toyota is not ready to fix. Shown to dealership, and service director at dealership said they cannot reproduce the issue and sent me away. Second time, I filed complaint and had toyota tech had a look on it, the dealership director then updated me saying that toyota tech was able to feel the spring vibration and they don't have a fix for it now and the sprint vibration exists on all new 2020 model toyota corolla's. Request toyota to issue a fix for this and address the issue. |
| Category | Unknown Or Other |
| Date | Sep 10, 2020 |
| State | HI |
| Description | Bought a 2020 toyota corolla from servco hawaii in feb 2020. 4 months later car would stutter, 5 months later call stalled while in motion, in heavy traffic, on a street, on a straight away. I almost got rear ended. Car has less than 5000 miles. Servco hawaii could not duplicate the stall and asked me to take the car back and monitor it. I refused because I could endanger myself and others. |
| Category | Exterior Lighting |
| Date | Aug 25, 2020 |
| State | NJ |
| Description | There is a defect to the left headlight of this vehicle causing the light from the low beam to be blocked beyond a distance of 60 feet from the front of the vehicle in a specific pattern to suggest that it is the result of an abberasion of the lens assembly. The defect is pronounced on unlit roadways because is severely affects the ability of the operator to identify the left hand lane markings and any road signs. The light disappears in a "v" pattern of approximately 130 degrees from when the initial source of light is pronounced up to a distance of 60'. Note that the right headlight suffers no lighting loss and the field of vision left to the left of the unlit portion is well lit. Gateway toyota (the selling dealer) and per their service manager, toyota usa describes this as being a normal characteristic of this vehicle and all vehicles with projector-style headlights per "svmss" guidelines. As a former vehicle defect inspector, motor vehicle and heavy equipment cause and origin loss investigator, nj state safety and emissions inspector, ase master-certified collision repair technician, ase-certified automotive repair technician, mercedes-benz certified service, parts and collision director and tesla-certified collision estimator having overseen the successful repair of thousands of front end impacts requiring headlight re-aiming and programming as required, I certify that this is a safety defect unique to this vehicle that continues to affect its safe operation with no assistance from toyota usa in reaching a resolution. |
| Category | Service Brakes |
| Date | Aug 22, 2020 |
| State | TN |
| Description | I was driving down a hill approaching a stop sign when my brakes gave out and stopped working the road was damp and it was slight rain. I pressed down on my brakes 5 times and nothing happened to make the car stop so my car kept driving towards a ditch and I almost fell off a hill into more trees. |
| Category | Unknown Or Other, Vehicle Speed Control, Visibility/wiper |
| Date | Aug 19, 2020 |
| State | AZ |
| Description | Dealer stated that there was a chemical buildup on the inside of the windshield that could affect the safety camera sensor (they claimed it was probably windex). Dealership claimed that the camera enclosure is not sealed and particulate may enter the enclosure. Said the problem is not covered under warranty. What happens is someone is a smoker or lives on a dirt road? Does toyota expect particulate in the enclosure to be acceptable? This may impact the performance of the safety systems, especially if there is sun glare. I bought the car in october 2019. |
| Category | Unknown Or Other |
| Date | Jul 08, 2020 |
| State | AZ |
| Description | A glare from the steering column prevents you from seeing the instrument cluster during the day. Hazardous as you can't see your speed or the information screens about the vehicle. Car is affected anytime during the day. |
| Category | Electrical System, Power Train |
| Date | Jul 01, 2020 |
| State | FL |
| Description | Tl* the contact owns a 2020 toyota corolla. The contact stated that while driving 30 mph, the vehicle stalled without warning. The vehicle was taken to toyota of fort walton beach located at 777 beal pkwy nw, fort walton beach, fl 32547, to be diagnosed however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 3,589.*jb |
| Category | Power Train |
| Date | Jul 01, 2020 |
| State | MA |
| Description | Trouble shifting down from 3 to 2 |
| Category | Air Bags |
| Date | Jun 30, 2020 |
| State | FL |
| Description | Tl* the contact owns a 2020 toyota corolla. The contact stated that while driving, the air bag warning lights and several other unknown warning lights illuminated. The contact stated that she was unable to determine what other warning lights were illuminated. The vehicle was taken to kendall toyota (10943 s dixie hwy, pinecrest, fl 33156), but was not diagnosed nor repaired. The vehicle remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 30. |
| Category | Engine And Engine Cooling:exhaust System |
| Date | Jun 12, 2020 |
| State | VA |
| Description | Tl* the contact owns a 2020 toyota corolla. The contact was concerned that the vehicle was manufactured without a heat shield. The contact was informed by an independent mechanic that it was possible for the exhaust to get hot enough to cause a vehicle fire. The vehicle was taken to the bill page toyota located at 2923 annandale rd, falls church, va 22042, and it was confirmed that the vehicle was no longer manufactured with a heat shield. The contact was informed that an after-market part could be purchased and installed. The vehicle was not repaired. The contact was concerned that other vehicle manufacturers manufactured their vehicles with heat shields. The manufacturer was notified of the failure and a case was filed. The approximate failure mileage was 1,500. |
| Category | Visibility, Visibility/wiper |
| Date | Jun 03, 2020 |
| State | FL |
| Description | I was driving down the road and my driver window blew up. Yes, it blew up into a million pieces all over me and hit my face. Nothing had hit my windshield. None of my windows were down. I thought I was getting shot at, the noise of it blowing terrified me! I took my car to toyota and said there was nothing they could do!! My warranty won't even cover it! It's 700 dollars to fix it. I know this was not my fault and nothing hit my window it would have not exploded if that was the case. *tr |
| Category | Power Train, Unknown Or Other |
| Date | May 25, 2020 |
| State | CA |
| Description | This is the third time that when I was trying to park my car after completely stopped the car (braked while the car is in the drive) then move my stick shift to reverse and the stick shift is fully in reverse but car moves forward. *bf*jb |
| Category | Visibility/wiper |
| Date | May 02, 2020 |
| State | LA |
| Description | 2020 model/4-months old: a stress fracture of the windshield occurred suddenly for no apparent reason. Upon inspection the fracture started at the point of installation under the hood with no other obvious signs of damage or impact. The fracture starts at the edge of the glass and runs up to eye-level, then runs across the windshield. |
| Category | Seat Belts, Service Brakes |
| Date | Apr 20, 2020 |
| State | CA |
| Description | I've been beginning to hear a noise in my breaks I asked a mechanic and he said it's too soon for my new car to have break problems he said he's never heard such the weird noise before especially on a new car |
| Category | Unknown Or Other |
| Date | Mar 13, 2020 |
| State | NH |
| Description | When driving or going over bumps it sounds like there's a rock stuck somewhere underneath the vehicle |
| Category | Visibility/wiper |
| Date | Mar 10, 2020 |
| State | GA |
| Description | Tl* the contact owns a 2020 toyota corolla. While driving 60 mph the windshield cracked without warning or impact. Additionally, while vehicle was parked the windshield cracked. The vehicle was taken to an independent mechanic where the contact was informed the windshield needed to be replaced. The contact called and informed nalley toyota union city 4115 jonesboro rd, union city, ga 30291, (770) 284-8361) about the failure. The vehicle was not diagnosed nor repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 20. The vin was not available. |
| Category | Air Bags |
| Date | Feb 17, 2020 |
| State | VA |
| Description | When I was driving on the way to work. Other car from the side hit to my car. I wore the seatbelt but the airbags didn't work. One day, after the accident my body felt hurt especially the shoulder and the back. I went to see a chiropractor to check then they said I needed to do treatment at least a few months. |
| Category | Electrical System, Engine |
| Date | Feb 13, 2020 |
| State | PA |
| Description | Tl* the contact stated was employed by hertz rental cars. The contact stated that a 2020 toyota corolla caught on fire. Fire noticed 3-4 hours after vehicle was parked and driving out a parking lot. The fire department was contacted and extinghised the vehicle. A fire deprtment report was taken with file #111520199429275. The contact stated that after the vehicle renter was driving the vehicle out of a parking lot after being parked for 3-4 hours, flames were noticed coming from the front driver's side of the vehicle. The vehicle renter exited the vehicle and noticed flames coing from under the front driver's side. The fire department was contacted and extinguished the fires. A fire department report was filed. The contact stated that the vehicle was deemed a total loss. The contact was unaware if the cause of the failrue was diagnosed by a dealer. The manufacturer was not made aware of the failure. The failure mileage was 8,190. |
| Category | Vehicle Speed Control |
| Date | Feb 07, 2020 |
| State | ME |
| Description | I keep having issues where radar cruise and lane assist shut off randomly with the message that radar cruise is unavailable . This has happened since new and has been looked at by toyota 4 times with no repair |
| Category | Unknown Or Other |
| Date | Feb 05, 2020 |
| State | CA |
| Description | In an empty parking lot around noontime on a sunny day, I was trying to park my car. The car was in drive forward mode. I fully stopped for parking the car; I had to backup a little bit. After full stop (to protect my transmission), I moved the gear stick from drive to reverse and drive stick was showing me, I am in reverse, but the car instead of going back, started moving forward. Fortunately, the parking lot was empty and nobody got hurt, otherwise this would have seriously injured somebody in front of the car. However, when I moved the drive stick from drive to park and then come back to reverse this did not happen. I started searching in internet whether anybody else has experienced the same problem. I found out that other people have experienced the same problem and for fixing the problem what they had to do had to update the car's computer software, otherwise if one after full stop goes from drive directly to reverse, the car might start going forward. This problem, without software update can happen only in certain batch of the cars. So make sure you test your car and if you have the same problem, do not drive the car and take it back to the dealer for software update. *bf consumer stated it recurred several times.*jb |
| Category | Exterior Lighting, Visibility/wiper |
| Date | Jan 28, 2020 |
| State | TN |
| Description | The drivers side head light has a v shape "void" in its pattern and makes the car unsafe to drive at night. The passenger side does not exhibit this same pattern, so when negotiating a left hand curve, the void is very noticeable and makes seeing up ahead in the distance very difficult (not possible). This happens to fall in the area of what I would call my "look ahead distance" and as such makes the car unsafe to drive at night. This "void" is not present when the head lights are put on "high", so I feel it is a led light bulb issue more than anything else... But the servicing dealer refuses to fix this problem citing a similar 2020 corolla displays the same pattern. They pulled another car into the shop and displayed it along with mine against a wall. While I agree the patterns on the wall looked similar, this was not a good test because you need to see what pattern of light is cast down range at night. Please see attached picture. If all newer model corolla se exhibit this light pattern, than the vehicles need to be recalled and fixed along with mine. |
| Category | Engine |
| Date | Jan 25, 2020 |
| State | FL |
| Description | On more than one occasion I was going between 5-10 miles an hour and the car sputtered and felt like it was going to shut off. I told the dealership when I took the car in for regular service and the told me the computer did not find anything wrong and they could not replicate the problem when driving it. Also when accelerating the car will make a clunking sound. Again the dealership denied a problem. These issues have happened multiple times |
| Category | Electrical System |
| Date | Jan 17, 2020 |
| State | NY |
| Description | The battery tray (part number 74404-12560) which holds the vehicle's battery creates an unsafe condition. I noticed the battery tray is designed to fit only the panasonic battery that came with the vehicle. Thus, it is impossible to replace a discharged or defective panasonic battery with a standard bci group number battery which are readily available in retail stores. This situation will cause motorists to become stranded and is especially unsafe if the panasonic battery fails and needs to be replaced in the winter. Toyota should be required to recall the 2020 corolla and replace the battery tray with a new tray designed to fit a standard bci group battery. *ln*jb |
| Category | Fuel/propulsion System |
| Date | Jan 16, 2020 |
| State | CA |
| Description | Gas tank filler neck made of partial plastic. Won't seal with gas pump nozzle. Must use two hands to pump gas. One hand holding handle while other hand must hold nozzle applying pressure to create a seal to pump gas. Something lucky able to set handle on auto fill, but very loose seal and would pop out with the lightest vibration and handle fall out of fill neck spilling a lot of gasoline on the ground. Happen at 3 different gas station. One time spilling gas on ground was with healy brand nozzle. |
| Category | Steering |
| Date | Jan 06, 2020 |
| State | FL |
| Description | Tl* the contact owns a 2020 toyota corolla. While driving and making turns, the contact heard a noise coming from the steering area. The vehicle was taken to peterson toyota of sarasota (7435 s tamiami trail, sarasota, fl 34231, (941) 924-7700) where it was diagnosed that the cable assembly and the column sub-assembly, bolts, steering lock failed and needed to be replaced. The vehicle was repaired. After leaving the dealer, the steering wheel pulled to the left while driving. The vehicle was taken back to the dealer a second time where it was diagnosed that the noise was coming from the serial cable - check. The vehicle was repaired; however, the failure recurred and the steering wheel pulled to the right. The vehicle remained at the dealer. The technician called the contact and informed him that an alignment to the steering was completed. The manufacturer was not made aware of the failures. The failure mileage was approximately 10,000. |
| Category | Structure:body |
| Date | Dec 25, 2019 |
| State | NJ |
| Description | On first day of purchase when I came out of my driveway left fender popped out . I took it to the dealer they pushed the fender back in. The next day fender popped out again and I returned the car to the dealer for being unsafe to be driving. Dealer tooked tha car back but kept my 72. 84. This car is a poorly built unsafe junk. |
| Category | Engine, Power Train, Service Brakes |
| Date | Dec 12, 2019 |
| State | AZ |
| Description | Will driving the car decelerated and would not go pass 20mph. Break,engine,ect. Lights turned on. The car has only 1345 miles. So far it has happened twice. Second time going to the dealership. |
| Category | Engine |
| Date | Dec 02, 2019 |
| State | NJ |
| Description | Engine abnormal shift downward while driving regularly. I feel the shift is not smooth even feels like a defect in the engine shift system 17,000 miles mostly happens regularly driving on city streets and a bit less happens on the parkway but does happen. The shifts are hard to ignore I remember the very time I felt it on 10,000 miles and it would able occasionally and now it's happening even more frequently than I can possibly say this is an ongoing defect and growing to be a problem even more so. |
| Category | Power Train |
| Date | Oct 29, 2019 |
| State | OH |
| Description | Between 10 and 20 mph occasionally, not always, there is a hard shift that doesn't feel normal. It is usually under light acceleration and conditions. Even trying to mimic it under the same exact conditions, sometimes it will simply not do it.. Sometimes it will be a hard thump. Other times it will feel premature. (shifting before it should) I wanted to believe it is the transition from the launch gear to the cvt but the timing of the transition and the degree of the hard shift even under the same conditions tends to vary considerably. |
| Category | Power Train, Unknown Or Other |
| Date | Oct 23, 2019 |
| State | VA |
| Description | Vehicle has a very hard shift out of launch "first gear" when low on fuel or the engine is cold. Dealership (sheehy toyota in fredericksburg va) and could experience the same feeling on light to moderate acceleration. I informed the dealership that the feeling they were experiencing is minor compared to what it usually feels like when driving. They experienced the same thing when driving another 2020 corolla off the lot with light to moderate acceleration. Then a day later they drove another 20202 corolla supposedly for another 30 minutes and could not duplicate the hard shift and noted that when driving both the customers car and a new car the shift feeling varied from time to time so there was nothing they would do. They also said they contacted the engineers at toyota who said that this hard shift feeling was normal. Looks like toyota is back at it with just deny everything and hope the problem goes away. Very unhappy with my experience especially with how toyota has handled this so far. I will not go away until they fix this problem. |
| Category | Fuel/propulsion System, Power Train, Unknown Or Other |
| Date | Oct 20, 2019 |
| State | FL |
| Description | 2020 toyota corolla se -(vehicle purchased new) (cvt transmission) upon minimal to normal acceleration vehicle makes a hard shift feel like a bump kick in acceleration of speed between 8-9 mph. Will feel more of a hard shift at times if coasting with minimal speed then to the normal acceleration (start and stop traffic type of conditions). Periodically once reaching to speed of 36 mph seems like the transmission is starting to slip then continues with normal operation. While sedentary at stop light vehicle has had loss of power in and out near stalling out. Separate occasion without the air conditioner being on, a rough idol took place. At times if put in sports mode shifting is smooth without too much trouble; with exception of at higher speed open road removing off the gas pedal will make a whining high rev noise like the transmission went out and did not down shift even with pressure applied to the brake. Will then down shift after approximately 15-20 seconds. Lane departure indicators have gone off without there being a correct response for that action taking place. Vehicle has been owned for less than ninety days and appears to continually further in its defects. |
| Category | Seat Belts |
| Date | Oct 10, 2019 |
| State | OH |
| Description | The vehicle was traveling eastbound on us 20 in wood county ohio when it was involved in a head on collision with a westbound vehicle. The webbing which attaches the seatbelt buckle to the vehicle failed and torn causing the seatbelt to come free, unable to restrain the driver. The driver ultimately suffered fatal injuries in the collision. This is being submitted by ohio state highway patrol crash reconstruction. |
| Category | Service Brakes |
| Date | Oct 08, 2019 |
| State | CA |
| Description | Exiting freeway. Made a left. Slowed down at red light. Realized the car wasn't stopping. Slammed brake pedal to floor. Car continued to move and hit another car. Police report made. Collision location at 3520 massachusetts ave, lemon grove, ca 91945. This is a new car and no reason for brakes to not be working. |
| Category | Visibility/wiper |
| Date | Oct 02, 2019 |
| State | FL |
| Description | Wavy windshield. Disorienting when in motion. Dealer said all vehicles have this. I have check and all do not. They said it is known but not a defect. I believe it is poor lamination and along with a bad view may not protect in an accident. I don't believe it is 'normal" |
| Category | Power Train |
| Date | Aug 31, 2019 |
| State | TX |
| Description | 07/09/19 - three days after taking delivery of a brand new 2020 corolla sedan, my car stalled in the middle of a busy city street. I was stationary with foot on the brake waiting to make a left turn. When I took my foot of the brake and attempted to accelerate, it had a complete power failure. Red warning light came on saying engine power low. I was unable to start the car again for several minutes. I was nearly hit by cars going around me. I took it to the dealer for service and there were no error codes and they could not duplicate the problem. 08/06/19 - my brother was driving on a highway in stop and go conditions during rush hour traffic. With his foot on the gas pedal, the entire vehicle jerked or jumped several times in succession, stopped and then did the same thing twice more. It felt as if it was going to lose power or not getting enough gas. I took it back to same dealer for service. Once again, no error codes and they were unable to duplicate the problem. Service foreman told me those 2 incidents were definitely related. I reported both issues very dangerous incidents to toyota customer support as I feel that I am driving an unsafe vehicle. At first, they were receptive and even sent a toyota factory representative to inspect the car. Then my case manager told me they found nothing wrong and "could not verify my concerns". She said there was nothing more they could do and there were no repairs to be made. After doing more research online, I found that the 2019 corolla hatchback was recalled in december 2018 to replace the cvt transmission due to a manufacturing error that could cause loss of motive power. The info I read stated the exact same engine is in the 2020 corolla sedan, but it has not been included in a recall. I am very concerned for my safety, as well as that of my passengers, and other vehicles. |
| Category | Electronic Stability Control, Steering, Wheels |
| Date | Aug 25, 2019 |
| State | CA |
| Description | After another driver failed to yield right-of-way, I experience a fault with the automated driving assist system which during a merge of two highways in california; and failure of road structures allowed an older passenger truck to hit the toyota's driver's rear tire and wheel well at a high rate of speed without evasive, defensive or warning from the 2020 corolla hybrid's |
| Category | Electronic Stability Control, Service Brakes, Unknown Or Other |
| Date | Aug 13, 2019 |
| State | PA |
| Description | We bought the car on 07-29-19 and on 08-04-19 while driving home from maryland the car sensor lights started flashing after only 250 miles on the car. The flashing lights were for brakes and parking brake, lane departure and assist, back up and front camera, check engine, tire pressure, head lights, and rsa malfunctions. Basically the entire safety system of the car malfunctioned while I was driving. This happened on five different occasions while driving it. 7-29-19, 8-2, 5, 9-19 and the car was in motion each time while on a highway. I had it to the dealer twice and they are still working on it. The first time they said the car needed to be reprogrammed and they couldn't duplicate the problem and the second time the service manager is claiming it is a wire which I find it difficult to believe since there are multiple codes and I don't think they all go through one wire. Our family does not feel comfortable driving the car when all of these lights are flashing and not knowing if the car is safe to drive and if the safety features in the car will operate properly. I have video and pictures of the codes that were flashing if needed. I could not upload them due to the size of the files. |
| Category | Structure:body |
| Date | Jul 16, 2019 |
| State | NJ |
| Description | First day after I got the car coming out of my driveway front of the car scraped the ground and the front fender popped off the car. This fender is plastic and was attached to the car with plastic fasteners. It is a flowingly put together piece of junk. This is a safety issue since fender would come off and hit the car behind you whenever this car hits a slight bump on a highway. This is a design defect since during the 46 years I lived in the same home and owned many cars including 2 toyota camry, vw rabbit, mustang, porsche, mercury sable , 2 cadillacs, 3 buicks and I had no problem of any of these cars scoping ground and loosing a fender. I returned car to the dealer, dayton toyota on 6/28/19 with a financial loss of 72. 84. Banning of this corolla from the roads will save numerous lives. Please act promptly. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *pm *tr |
| Category | Air Bags |
| Date | Jun 30, 2019 |
| State | PA |
| Description | Bad accident air bags did not deploy car was totalled. Also the car is supose to stop if something is in the way. And the side sensor did not work a couple times something got close on the side warning never went off. After accident a light on the dash said saftey malfunction. |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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March 11 2020 I bought a new Corolla LE. I bought it for work plus I do Uber. Last year I noticed that the transmission was not moving the car forward as the RPMs accelerated. Recently, the transmission is not moving the car from parked to Drive. The RPMs accelerate and the car barely moves. The car is a 2020 Corolla wit h 78000 miles which is way beyond any warranty. The car is a lemon!!!
My name is Cathy Burdette, my number is ###. My car shut down on the interstate, the brakes wouldn’t stop. I towed it in to Nalley Toyota dealership in Union City GA. They hid it from my insurance company state farm for 3 days. I established a case with Toyota headquarters, they investigated the problem. They said it was caused by my floor mat. The car set in my apartment complex for 2 months making loud noises and the gear shift constantly got stuck with a groaning sound. Sometimes the car keys got stuck to. It’s still makes noises from the gear shift and back shocks. A certified machanic said it has cheap shocks and will make that noise as long as I have the car. Also my computer says need maintenance go to dealership. I went, but they did not service my car. I calls and they put me on a ringer for a long period of time. Toyota headquarters says they cannot reach Nalley Dealership and told me I got to deal with them some kind of way. I’m driving 6 minutes to work and back in order to pay my bills and not become homeless. But I am too scared to drive on interstate and busy highways. I done gave my car information to a lemon firm hoping to find Justice. Because Toyota is not abiding by their contract, warranty, or fixing the existing problems to my car. Thank you