2023 Genesis GV60 Problems and Top Complaints – Is Your Car A Lemon?

Electrical system & powertrain issues are the main causes of complaints received by the NHTSA from vehicle owners

Updated on Author: Brian Jones | Reviewer: Sergei Lemberg

The 2023 Genesis GV60 is an electric subcompact crossover in its first year of production. It’s made by Genesis, which is the luxury vehicle brand of Hyundai. It sits just below the GV70 in the lineup and is developed on the Hyundai Electric Global Modular Platform (E-GMP). It shares the same EV platform as the Kia EV6 and the Hyundai IONIQ 5, so there are a lot of similarities between the three.

Sales of the new EV haven’t been good. In the last quarter of 2022, the GV60 only sold 550 units, while the comparable Kia EV6 sold 2,934 units and the Hyundai IONIQ 5 topped 4,490 vehicles.

Most Common Problems

While there haven’t been a lot of 2023 Genesis GV60 models sold in the United States yet, there sure are a lot of complaints. The electrical system seems to be causing the most trouble, but there are also issues with the powertrain and tires. Some of these issues are minor inconveniences, while others lead to serious safety consequences.

2023 Genesis GV60 Complaint Summary

Complaint CategoryNumber of Complaints
Electrical System
Power Train
Fuel/propulsion System
Unknown Or Other
Electrical System:propulsion System:charging:module:onboard (obcm)
Seat Belts
Service Brakes

Electrical System Issues

  • Overheating charger: The Level 2 chargers used with the GV60 are overheating before the EV is fully charged. Within 30 to 60 minutes, owners find the charger overheated and malfunctioning. In some cases, the charger must be unplugged and plugged back in to restart the charging process. The 240-volt charger is supposed to provide 48 amps, allowing the vehicle to charge in seven hours, but that can’t happen if the owner has to continue resetting it.
  • Charger stops: Even without the overheating situation, the home charger seems to stop for no reason as soon as a minute after beginning. Even when used with a 60-amp breaker, the charger doesn’t always run as it should. This has led many drivers to find their car uncharged when they head out for work in the morning.
  • Lacks advanced technology: It costs nearly $60,000 to get the base model GV60. Yet, it lacks some basic tech features that even the cheapest vehicles on the market contain. For example, customers continue to complain that there’s no wireless Apple CarPlay or Android Auto connectivity.

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Powertrain Problems

  • Failure to shift: Owners are struggling to get the GV60 into the intended gear. At the same time while having a shifting malfunction, the ignition switch light can also flash to indicate trouble. When the car won’t shift, it has to be towed to the dealer for repair. This leaves owners stranded until someone can pick them up and without a vehicle until the repair is completed.

Tire Issues

  • No spare tire: For the cost of the GV60, it has been alarming to customers to find out that there’s no spare tire included. Sometimes, this isn’t discovered until the spare tire is needed. One customer has spoken with Genesis several times requesting details on an approved spare tire that will work with the vehicle and has received no response. It’s likely that the GV60 isn’t built with a place to put a spare tire.
  • Shoddy tire mobility kit: In place of the spare tire, Genesis only includes a tire mobility kit. This kit makes it difficult to continue driving once a tire goes flat and it has many customers upset over the lack of quality provided by Genesis. In many cases, it consists of an air compressor with an attached hose and an integrated bottle of thick sealant, which many Genesis owners don’t know how to use without causing more damage.

What to do if your 2023 Genesis GV60 is a lemon? Your Lemon Rights

Is it possible that your 2023 Genesis GV60 is a lemon? If you think it might be, Lemberg Law is available to assess your problems free of charge.

We’ve been aiding vehicle owners in skillfully negotiating settlements with automakers. Every year automakers are forced to buy back, replace, or pay cash settlements to thousands of ‘lemon’ owners. The law dictate that Genesis bears the responsibility of covering legal fees tied to lemon law cases, resulting in no financial burden for you.

To start the process, feel free to reach out by either dialing our Helpline or completing a contact form. Your journey towards resolution starts with a simple action.

Brian Jones

About the Author:

Brian Jones spent more than 30 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

See more posts from Brian Jones

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