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The Ford F-450 Super Duty (SD) is designed and purpose-built to move the heaviest materials and items in a full-size truck you can park in your driveway.
It’s been around for decades, with the first complaints to the United States Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) recorded for the 1991 Ford F-450 SD.
Click on other model year to view more problems: 2022
Contents
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Complaint Category | Number of Complaints |
---|---|
Structure:body | |
Electrical System | |
Unknown Or Other | |
Trailer Hitches | |
Latches/locks/linkages:tailgate:latch |
The 2021 Ford F-450 SD is available in six trim levels, from the base XL to the luxurious, 4-wheel drive Limited. It’s had good reviews, but there are a few major problems.
By far the most serious is revealed in an urgent Ford recall dated May 25, 2021 that states:
“URGENT: DO NOT DRIVE THIS VEHICLE. An urgent safety recall has been issued for this vehicle. Use our VIN lookup tool to see if your vehicle is part of this recall.
“If your vehicle is part of this recall, the manufacturer has recommended that you stop driving this vehicle immediately.”
In essence, it warns owners of certain F-450s and other models that the wheels might fall off their trucks.
The recall, NHTSA Campaign Number 21V390000, may affect as many as 17,616 vehicles. The issue is that front wheel hub extenders may be incorrectly attached to the front rotor hub assembly. If it is, it could result in the wheels and wheel extenders separating from the truck.
Affected owners were mailed a notification letter on June 18, 2021. They were told that dealers would inspect and tighten the front wheel hub extender nuts at no charge.
Additionally, the NHTSA records 4 other recalls for 2021 Ford F-450 vehicles. They have also received 5 complaints from consumers about this model.
Perhaps surprisingly, nobody has complained that the wheels have fallen off their trucks! But there are complaints about the tailgate system of the vehicle. There is also a complaint about the trailer hitch, which is the subject of one of the 5 recalls.
The complaints are categorized by F-450 owners as 2 electrical system problems, 2 structure problems, 1 problem that relates to latches, lock, and linkages, and 1 trailer hitch problem.
Apart from the trailer hitch issue, all the complaints in the various categories are about the tailgate system.
Two of these report fault warnings. All 4 report damage to the vehicle.
An owner from California says the power tailgate system warning had been coming on and off from the second day of ownership. Also, the truck only had about 1,000 miles on the clock. Then, driving in the pouring rain at less than 10 mph, the tailgate suddenly opened. This damaged the tailgate and the horse trailer.
An owner living in Florida says, simply: “Tailgate opened unintended, causing minor damage to (the) rail cover and tailgate.”
Another states: “While towing my gooseneck horse trailer the tailgate opened randomly. I had towed for about 20 miles and got off the freeway and was driving through a parking lot when it happened. When I turned, the tailgate struck the horse trailer causing body parts to fall in the roadway, which could be dangerous to other motorists. Normally, when the tailgate is open a message appears on the dash. No message was received, no buttons on keys or dash were depressed to cause this to occur.”
The trailer hitch complaint refers to the recall received. This was on December 1, 2021, while the owner notification letters were mailed on June 16, 2021.
Owners were warned that the vehicle’s fifth wheel may detach while towing. This would increase the risk of the truck, which is designed for towing, crashing.
The owner called the dealer even though there wasn’t a failure, and was told that “the dealer was not equipped to perform the recall repair.”
The complaint was that “the manufacturer had exceeded a reasonable amount of time for the recall repair.”
You don’t have to get a recall to start thinking you might have bought a lemon. For instance, there isn’t a recall relating to the tailgate issue reported to NHTSA. There may be lots of other issues that haven’t been reported to NHTSA.
If you have any problem at all with your 2021 Ford F-450 that persists or recurs, and affects its safety, reliability, or value, you may have a lemon. Lemberg Law specializes in lemon law that relates to cars. So, if you think you’ve bought a lemon, call our Helpline and we’ll assess your problem at no charge.
We’ve helped plenty of clients get settlements from manufacturers. These range from replacement vehicles to 100% refunds. You certainly don’t have to sit with a lemon! Also, the law says that Ford must pay lemon law legal fees. So, you’ve got nothing to lose.
Category | Unknown Or Other |
Date | Jun 28, 2022 |
State | TX |
Description | The tailgate opened while I was traveling down the road! I did not hit any buttons. It causes damage to my rv and my truck. |
Category | Trailer Hitches |
Date | Feb 25, 2022 |
State | TX |
Description | The contact owns a 2021 ford f-450. The contact received notification of nhtsa campaign number: 21v379000 (trailer hitches). The contact called multiple local dealers, texas country ford (321 e coke rd, winnsboro, tx 75494: (903) 342-3700), tyler ford, ltd (2626 s sw loop 323, tyler, tx 75701:(800) 788-7876) and pegues-hurst motor company (200 tx-63 spur, longview, tx 75601: (903) 758-6211) and was informed that the dealer was not equipped to perform the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
Category | Latches/locks/linkages:tailgate:latch |
Date | Aug 16, 2021 |
State | CA |
Description | While towing my gooseneck horse trailer the tailgate opened randomly. I had towed for about 20 miles and got off the freeway and was driving through a parking lot when it happened. When I turned the tailgate struck the horse trailer causing body parts to fall in the roadway which could be dangerous to other motorist. Normally when the tailgate is open a message appears on the dash. No message was received, no buttons on keys or dash were depressed to cause this to occur. |
Category | Structure:body |
Date | Mar 17, 2021 |
State | FL |
Description | Tailgate opened unintended causing minor damage to rail cover and tailgate. |
Category | Electrical System |
Date | Mar 11, 2021 |
State | CA |
Description | Power tailgate system fault warning has been coming on nd od. And tail gate opened un commanded and damaged tailgate and horse trailer. It was pouring rain and going les than 10 miles an hour and turning. This started on day 2 of ownership. Truck only has aprox 1000 miles on it. Vehicle is currently at dch ford in thousand oaks california. |
Category | Electrical System, Structure:body |
Date | Mar 11, 2021 |
State | CA |
Description | The tailgate system fault light started coming on on day 2 of ownership. Has been on and off a few times since. The talgate yesterday opened un commanded and damaged the tailgate and horse trailer it was connected to. Note I filled one of these I=out a munte ago but had the wrong vin! Sorry! |
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win.
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