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The final year for the Ford Focus was 2018, maybe because of all the difficulties it faced. This popular Ford model was meant to appeal to a budget-conscious shopper, but it turned out to be a nightmare with all the necessary repairs. The 2018 Ford Focus receives multiple complaints with a defective engine, faulty powertrain as well as malfunctioning brakes and fuel systems.
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NHTSA Complaints for the 2018 Ford Focus
| Complaint Category | Number of Complaints |
|---|---|
| Power Train | |
| Fuel/propulsion System | |
| Engine | |
| Unknown Or Other | |
| Fuel System, Gasoline | |
| Steering | |
| Electrical System | |
| Vehicle Speed Control | |
| Air Bags | |
| Service Brakes |
Engine
The car engine is the heart of a vehicle. When this doesn’t operate properly, everything seems to go wrong. Sadly, many 2018 Ford Focus owners experience trouble with their car motor.
Check out what this NHTSA user wrote, “From a complete stop (due to stopped traffic on the highway or while at a stoplight, acceleration causes the vehicle to hesitate, rapidly increase RM and shudder/shake violently. Happens roughly between 0-35 mph. The issue is becoming more frequent, so I’ll be taking the vehicle into the dealership. Mileage is just under 30k.”
Despite having more than 50 Service Bulletins recorded, Ford hasn’t addressed these concerns directly. There’s been no indication on how to troubleshoot the problem or fix it. If it had only been one person talking about this failure, it would be easy to overlook, but that’s not the situation. In fact, a quick search on the Internet shows this is a regular complaint from owners. Apparently, Ford felt they didn’t need to address it since the car was discontinued for the following model year. Instead, they chose to simply erase it.
Powertrain
We see a significant issue with the powertrain as well. This is another vital part of any vehicle.
One reviewer wrote on Edmunds, “The clutch assembly was recalled and fixed once then it went again after 6 months, the power train started to fail right outside of the 60,000 miles power train warranty the power train started to go before that but Ford never fixed it because it was all in my head. Then once the factory power train warranty ran out Ford service the head mechanic there told me that I should have known about the power train defects and purchased the extended power train warranty. Ford knows about the defects but won’t do anything about it… Don’t buy stay away like the plague and like your life depends upon it because it does.. If you smell burning rubber in your engine just remember you drove over a plastic bag and it got stuck in the muffler. It has nothing to do with a bad clutch assembly because we replaced the clutch assembly due to a recall but it has nothing to do with it being faulty. That’s everything that a Ford dealership told me.. Ford cars no longer last 250,000+ miles and they don’t stand behind their products anymore like they used to. Corporate greed. Don’t buy anything with Ford in its name Ever.”
It’s not difficult to tell how this driver feels about their 2018 Ford Focus. It’s a complete disappointment to them and the countless other owners. While not necessarily related to this instance, there was a recall for the powertrain labeled with NHTSA Campaign Number 18V845000. It stated that the clutch on the manual transmissions might fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak. At least they were willing to address some problems and not lead customers to believe it was “in their head” as they told the above reviewer. We know what wasn’t in their heads – the 2018 Ford Focus was poorly manufactured.
Fuel System
We have dealt with the engine and powertrain, which are both primary components of the car, but so is the fuel system. Unfortunately, this seems to be another area that Ford failed.
This reviewer on the NHTSA website said, “Vehicle is stalling and check engine light is on. Sometimes when I hit gas pedal, it does not want to go. There was a previous recall for this but it didn’t include my vehicle. When it stalls was when I sit at a red light.”
Again, we see a recall for fuel issues. Labeled NHTSA Campaign Number 18V735000, the problem stems from a stuck canister purge valve, which might lead to the engine stalling. It also creates a situation where the driver may not be able to restart the vehicle. Between the engine, transmission and fuel concerns, this car should be painted yellow because it is clearly a lemon.
Brakes
While all of the issues up until now have dealt with moving the car, this next concern relates to stopping it. The brakes are an essential safety feature that must work properly. Yet, many owners complain otherwise.
Here’s one report from the NHTSA. “The contact rented a 2018 Ford Focus from Enterprise Rent-A-Car. While driving approximately 15 mph, the contact’s vehicle lost braking ability and struck another vehicle on the side of the road. The contact stated that the brake pedal traveled to the floorboard. A police report was not filed and there were no injuries. The vehicle was towed back to Enterprise Rent-A-Car and not diagnosed.”
While it would have been commonplace for the company to ignore this, they did provide one Service Bulletin related to the brakes. In SSM 47688, they discuss how some models have a momentary soft or long brake pedal. They claim it only occurs while driving in cold, wet and damp conditions or after being on the road for an extended time. The recommended fix is to update the ABS module with the latest software. It sounds like Ford is making stuff up once again and not really fixing the problem. Or, drivers can just avoid going out in the cold, wet or damp weather. The company wants you to have options.
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Complaint Data
| Category | Fuel/propulsion System |
| Date | Mar 17, 2023 |
| State | SC |
| Description | The check engine light came and the code for cpv show up. When you put gas in it doesn't start up right away like it suppose to. And the acceleration take time on occasion. Basically what the recall said for the car. But the dealship says my vin numbet doesn't match the recalled so I don't know what to do. |
| Category | Fuel/propulsion System |
| Date | Mar 15, 2023 |
| State | SC |
| Description | The check engine light came on and the code reads p0456. The car also has a rough idle and loss of accleration power. We had the car inspected at the mechanic and the shop said the cannister purge valve (cpv) needed replaced and the pcm software needed to be updated. They notified us there was a safety recall on 2012 - 2018 ford focus - #18s32 that describes this exact issue, but when we contacted ford, they said even though our car was a 2018 ford focus the vin # was not included in the recall. Ford suggested we report the issue. |
| Category | Fuel/propulsion System, Power Train, Unknown Or Other |
| Date | Mar 14, 2023 |
| State | CA |
| Description | I keep having an off and on check engine light with a p1450 code for the last two months. I've looked up my vehicle history. I found that my vehicle came up as a 2. 0l gdi engine type which my car would qualify under the recall. But when I look up my vin, it tells me no. What do I do? I just financed this vehicle in october. |
| Category | Power Train |
| Date | Mar 14, 2023 |
| State | PA |
| Description | The contact owns a 2018 ford focus. The contact stated that while driving at an undisclosed speed, the transmission failed to shift into 2nd gear at 4,000 rpm. The vehicle was taken to two independent mechanics, who diagnosed that the clutch needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. |
| Category | Fuel System, Gasoline |
| Date | Mar 13, 2023 |
| State | NC |
| Description | The contact owns a 2018 ford focus. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the battery and check engine warning lights illuminated. The contact pulled over into a parking lot. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic, who diagnosed that the failure was related to nhtsa campaign number: 16v735000 (fuel system, gasoline) however, the vin was not included in the recall. The vehicle was then taken to the dealer, where it was determined that the canister purge valve needed to be replaced. The vehicle was taken to another independent mechanic, who replaced the canister purge valve. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000. |
| Category | Fuel System, Gasoline:storage:evaporative Emissions:canister, Fuel System, Gasoline:storage:evaporative Emissions:hoses/valves/sensors |
| Date | Mar 13, 2023 |
| State | AZ |
| Description | The contact owns a 2018 ford focus. The contact stated that while driving 25 mph, the vehicle stalled. The contact stated that the vehicle was pushed into the driveway after stalling on the street. The vehicle was taken to an independent dealer where the vehicle was diagnosed with a leak in the evaporative emission control and evap purge valve. The contact stated that the check engine warning light was illuminated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 61,000. |
| Category | Engine, Power Train, Steering |
| Date | Mar 09, 2023 |
| State | CA |
| Description | My 2018 ford focus has a recall, it has been in the service center since november for non-repairable issues. Ford motor company has lacked transparency and disclosures by lying about the recalls and defects as more than one the ford certified dealership confirmed my emissions warranty and recall on parts but the manufacture continues to deny any sort of warranty and recall which is “vin†specific but my engine and transmission falls under the classification of the recall “1. 0l fox gtdi engine and a 6-speed manual transmission.†recall is for 2016-2018 and mine is a 2018. The condition and symptoms of just under 49k miles has these ongoing, non-repairable issues as it's since had its clutch motor replaced, transmission control module that was on a national back order because thousands of other vehicles identical to mine have the same issues but some do and some have “no recalls on their vins†but after even this part was replaced, my vehicle still being in the service center, just like other past and pending lawsuits have stated - one part is replaced and the other malfunctions because now, after 5 months and four clear diagnostics - after the tcm was replaced, my vehicles clutch levers have malfunctioned all while still not operating the vehicle. The battery was also completely dead after being tested and fully replaced less than 3k miles ago. These clutch levers part is apparently not covered under any warranties and the manufacturer is not willing to pay for out of pocket expenses nor am I in the position to continue to invest in repairing, diagnosis, insurances, transportation, etc., but I don't want to sell a vehicle that's not safe to drive. I'd like some sort of an arbitration or buy-back option with the manufacturer but they've declined accountability because they've stated my vin has no recall, and they're administered from this department. I've filed several ongoing claims and I really hope this could be investigated internally as time is of the essence! |
| Category | Engine, Fuel System, Gasoline |
| Date | Mar 06, 2023 |
| State | FL |
| Description | The contact owns a 2018 ford focus. The contact stated that while driving at various speeds, the vehicle jerked, lost motive power, and stalled. The vehicle was able to restart. The check engine warning light was illuminated intermittently. The contact stated that the vehicle hesitated while starting, and while shifting into reverse(r). The contact used an odb reader and retrieved fault codes for the fuel pressure sensor and fuel pump. The vehicle was taken to a local dealer, where it was diagnosed that the fuel pressure sensor and fuel pump needed to be replaced. The contact became aware of nhtsa campaign number: 18v735000 (fuel system, gasoline) however, the vin was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. The approximate failure mileage was 70,000. |
| Category | Fuel/propulsion System, Power Train, Vehicle Speed Control |
| Date | Mar 06, 2023 |
| State | MO |
| Description | Hesitation, stuttering, and lack of power have plagued me since purchasing 2022. When I put my foot on the accelerator the car should go. My car decides to take a coffee break, then smoke break, then bathroom, another smoke break then decides to go. |
| Category | Fuel System, Gasoline, Power Train |
| Date | Feb 23, 2023 |
| State | NC |
| Description | The contact owns a 2018 ford focus. The contact stated while driving at various speeds, the vehicle shuddered and vibrated abnormally. There was message indicating that "transmission was overheating" displayed. The contact also stated that after refueling the vehicle would fail to immediately start. The vehicle was taken to the local dealer who diagnosed that the purge valve, motor mounts, and shift motor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the nhtsa campaign number: 18v735000 (fuel system, gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000. |
| Category | Electrical System, Power Train |
| Date | Feb 21, 2023 |
| State | MO |
| Description | Vehicle gps goes out and I have no idea if/when the road changes (curves, turns, and if I'm on the correct road or not) apparently apim module goes out all the time. From stop to start vehicle shudders, lurches, and hesitates. Several times wrecks were miraculously avoided. It's only a matter of time before one does. While driving vehicle looses power, high revs, and losing mpg. For being fuel efficient its burning a lot of it. Ford refuses to even acknowledge my problem. Waiting for my powertrain warranty to expire which is very soon. |
| Category | Engine, Engine And Engine Cooling:engine:gasoline:turbo/supercharger |
| Date | Feb 21, 2023 |
| State | WI |
| Description | The contact owns a 2018 ford focus. The contact stated while driving at an undisclosed speed, the vehicle hesitated and stalled. The contact attempted to restart the vehicle however, the engine failed to turn over. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the oil pump tension assembly and the turbo charger failed to operate as designed. The contact was informed that the engine and the oil pump tension assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the nhtsa hotline. The failure mileage was approximately 80,000 |
| Category | Fuel/propulsion System |
| Date | Feb 19, 2023 |
| State | GA |
| Description | My vehicle is the same year make and model and engine as the one on recall. But my vin isnt. But I having issue with the recall part . October as pumped gas , my vehicle started sputtering and cut off, thought may of been bad gas. Well each time I add gas , it starts sputtering, dies and stalls at starting. I looked it up and realized purge valve on car was obviously causing ,my issue. Couple weeks ago on january 20th I drove vehicle to do a dash and my car didnt want to change out of first gear , like the transmission was going bad, I literally had to shift to low gear adn back to drive and next day it died on me at red light but started back up . Well 1/30/23 was on way about mile from store to add gas, had 10 miles to e and my car died going 45 mph and wouldnt even start back. Luckily noone was behind me or my son and his friend may of been hurt from getting hit. Due to car shutting off going down the rd. I contacted dealership and was told no recall on my vin but same year make and model and 2. 0 gdi engine. |
| Category | Fuel/propulsion System |
| Date | Feb 16, 2023 |
| State | VA |
| Description | Ford refusal of no cost service/replacement for an active recall on 2018 ford focus canister purge solenoid issue: engine stalls at idle. Engine underperforms at lower speeds (under 40mph). Engine does not start immediately after refilling gas tank. Check engine light is on. Independent (I. E. Non-dealer) mechanic checked on 09feb2023. Diagnostic codes report canister purge solenoid error. Independent mechanic noted a ford recall (reference: 18s32) for 2018 ford focus canister purge solenoid replacement, but my vin does not show an active recall. Ford customer service and local dealers refuse to include my vin on the active recall. Ford has not offered any opportunity for an appeal to have my vin included on the recall. |
| Category | Power Train |
| Date | Feb 16, 2023 |
| State | KY |
| Description | The ford dps6 transmission has lost reverse and buck, jerks and possibly sudden acceleration. It's a 2018 ford focus with the same issues as the 2012 models and up. |
| Category | Power Train:automatic Transmission:control Module (tcm, Pcm) |
| Date | Feb 15, 2023 |
| State | PA |
| Description | The contact owns a 2018 ford focus. The contact stated while driving 35 mph, the vehicle started to shudder and then decelerated without warning. The contact stated that after several minutes the vehicle started operating normally. The vehicle was taken to the dealer and the clutch was replaced, but the failure reoccurred. The vehicle was taken back to the dealer and the transmission module was updated, but the failure persisted. The vehicle was taken to the dealer again and the mechanic stated that the transmission module needed to be updated. The manufacturer was not contacted. The failure mileage was 8,000. |
| Category | Engine, Steering |
| Date | Feb 14, 2023 |
| State | WI |
| Description | The contact owns a 2018 ford focus. The contact stated that the check engine warning light was illuminated. Additionally, the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic where it was determined to be a fuel system failure. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000. |
| Category | Fuel/propulsion System |
| Date | Feb 14, 2023 |
| State | TX |
| Description | Got engine lights and promble truning on and when accelerating and deccelerating car will shake and wont change gears. Took the car to have a diagnostic told purge valve has some damage and was told some ford focus where being recall for this promble. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Feb 13, 2023 |
| State | ID |
| Description | The vehicle is a 2018 ford focus se sedan. The purge valve canister caused my car to stall in traffic and it would not start for up to 20 minutes the recall number is 18s32 but my car specifically does not have this recall, the service engine light is on it turned on right before the car stalled, this is a safety issue because it could lead to a crash due to stalling. The transmission is slipping when it is cold outside and it will not shift until 7,000rpm there is no recall on this but my vehicle has 74xxx miles and should not be having this issue, there is no warning light about the transmission. Ford is going to do a diagnostics for my purge valve but has stated they will not repair unless I pay for it due to lack of recall. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Feb 12, 2023 |
| State | GA |
| Description | My car died had trouble starting while driving check engine kept showing code for purge valve replacement and fuel neck line. Had both replaced out of pocket had my battery replaced. |
| Category | Power Train |
| Date | Feb 08, 2023 |
| State | VA |
| Description | The contact owns a 2018 ford focus. The contact stated while driving at various speeds, the check engine light illuminated. The contact diagnosed the vehicle and retrieved information indicating a transmission failure. While driving to an independent mechanic at 30 mph, a message to "pull over safely" appeared on the instrument panel as the vehicle started to overheat. The vehicle was diagnosed by the independent mechanic with a defective clutch. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 62,000. |
| Category | Engine, Steering |
| Date | Feb 07, 2023 |
| State | WI |
| Description | The contact owns a 2018 ford focus. The contact stated while driving at various speeds, the check engine warning light illuminated. The contact stated that after the check engine light appeared on the instrument panel, the vehicle failed to restart after several attempts. The contact also stated that the power steering assist intermittently failed to operate as needed with the steering assist fault message displayed. The dealer and the manufacturer were notified of the failure and was informed that there were no recalls on the vin. The contact was provided an estimate for the repair. The failure mileage was approximately 55,000. |
| Category | Electrical System, Exterior Lighting, Power Train |
| Date | Feb 06, 2023 |
| State | IL |
| Description | The transmission is going out, they've replaced it and it's still a bad transmission. Having a bad transmission could cause the car to shut off in the middle of the road causing an accident. My engine is constantly overheating, my car gives me warnings to stop the car because of overheating. I can't even drive on the expressway because I'm scared my car is going to blow up or something. The electrical inside the car does not work, I can't unlock the doors on the driver side but on the passenger side I can. The sunshade blocking thing you pull down lights don't come on, nothing about the car really works. The car jerks when driving like it's about to shut off in the middle of the road, that's a safety defect or whatever you wanna call it. The car makes a ticking noise when you start it up and oh the idle, let me tell you about the idling of this car. I could be driving 25-35 mph and the car idles up to 5! Literally, it's unsafe! I have to use my flash light at night when getting things out my car, getting my baby brother out of the car. It don't make sense. |
| Category | Power Train:automatic Transmission:internal:clutches/bands |
| Date | Feb 06, 2023 |
| State | TX |
| Description | The contact owns a 2018 ford focus. The contact stated she noticed the vehicle was not shifting correctly while driving. There was no warning light illuminated. The vehicle was taken to the dealer and the clutch was replaced, but the failure recurred several times. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the nhtsa hotline to file a complaint. The failure mileage was 88. |
| Category | Engine, Fuel/propulsion System |
| Date | Feb 03, 2023 |
| State | TX |
| Description | Vehicle does not start after filling tank with gas. We have to keep 1/2 tank at all times and leave the engine running when filling up. You can feel the engine sputter as it fills. Check engine light gives code p1450 "unable to bleed up fuel tank vacuum." I believe it falls under the recall 18v735000 but my vin doesn't pull up any recalls. |
| Category | Electrical System, Power Train:automatic Transmission |
| Date | Feb 01, 2023 |
| State | MI |
| Description | Car will not go in reverse transmission went out and needs tcm repair, so to shift fork b circuit going out causing damage to transmission |
| Category | Electrical System:instrument Panel:fuel Gauge, Power Train |
| Date | Jan 30, 2023 |
| State | FL |
| Description | The contact owns a 2018 ford focus. The contact stated that after starting the vehicle, the transmission experienced rough shifting while the vehicle jumped, and the engine revved loudly. The transmission fault message was displayed. Additionally, the fuel gauge level was inaccurate. The vehicle was taken to the dealer, where it was diagnosed that the transmission control unit (tcu) needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 73,474. |
| Category | Engine, Fuel/propulsion System |
| Date | Jan 25, 2023 |
| State | SC |
| Description | While driving at normal speed of approximately 40 mph in raleigh, nc, the check engine warning light illuminated. I took the vehicle to autozone where a diagnostic test was performed and produced code: p0456 indicating (evaporative emission system) by process of elimination (starting at the basics such as gas cap) it is the purge valve that failed and needs to be replaced. Additionally, the dealer and the manufacturer were notified of the failure and I was informed that the vin was not included in a recall. The failure mileage was approximately 64,000. |
| Category | Engine And Engine Cooling:engine:engine Control Module (ecu/ecm), Fuel System, Gasoline:storage:evaporative Emissions:hoses/valves/sensors |
| Date | Jan 20, 2023 |
| State | NC |
| Description | The contact owns a 2018 ford focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to autozone where a diagnostic test was performed and produced codes: p1450, p0456 indicating (ecm fault) however, the contact stated that the purge valve failed and needed to be replaced. Additionally, the contact stated that vehicle was previously repaired; however, the failure recurred. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that the vin was not included in a recall. The failure mileage was approximately 64,000. |
| Category | Power Train |
| Date | Jan 13, 2023 |
| State | FL |
| Description | The contact owns a 2018 ford focus. The contact stated while driving 30 mph, the transmission started to hard shift. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, but the mechanic was unable to duplicate the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 73,000. |
| Category | Unknown Or Other |
| Date | Jan 13, 2023 |
| State | NY |
| Description | Engine stalls after filling up with fuel causing check engine light codes |
| Category | Power Train |
| Date | Jan 12, 2023 |
| State | AZ |
| Description | The contact's son owns a 2018 ford focus. The contact stated that while driving at various speeds, the vehicle was jerking while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic and diagnosed with transmission failure. The vehicle was then towed to a dealer where contact's son was informed that there were several possible causes for the failure; and he was provided an estimate for a diagnostic test. The manufacturer was notified of the failure and the contact was informed that the vehicle was not under warranty or recall. The vehicle was not repaired. The failure mileage was unknown. |
| Category | Power Train |
| Date | Jan 05, 2023 |
| State | NJ |
| Description | My son was driving home from boston on 12/18/22, where he attends college. About 30 minutes into his drive home to nj his car slowed down tremendously, and his rpms were shooting up and down like crazy. He has about 69k miles on his vehicle. We get it towed to a ford dealership in medford, ma. The next day I drive from nj to the dealership where they tell us that they have seen this problem a lot lately with 2018 focus' and it could possibly be the tcm, which has a recall on it. Well unfortunately his vin does not fall under the recall. Personally, if there is a recall on this powertrain issue for certain vins, it should be on all of them. Who can afford 4200. 00 nowadays to pay for their vehicle to get repaired???? Especially a college student. We got him this car brand new in 2018. Well come to find out after they diagnosed it, it is the tcm. Code that the computer found is p07 alpha5. |
| Category | Engine, Fuel System, Gasoline |
| Date | Dec 30, 2022 |
| State | PA |
| Description | The contact owns a 2018 ford focus. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the pcv value needed to be replaced, and that the vehicle was not included in nhtsa campaign number: 18v735000 (fuel system, gasoline). The manufacturer was contacted and referred the contact to the nhtsa hotline to file a complaint. The failure mileage was 34,000. The contact stated that their vehicle has the same issue as other 2012-2018my ford focuses but their vehicle is not included in the recall. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Dec 29, 2022 |
| State | GA |
| Description | Purchased a ford focus 2018 (42,000k miles) in august 2019 from drive time stone mountain as a graduation gift for my daughter. In december 2019, while driving she notices her eco went out and it no longer turned off when the car stopped, 2 weeks later the car stops in the middle of the street. We take it to a dealership in statesboro, ga where she attends college and they inform us that the motor needs to be replaced. The motor is replaced and the eco comes back on but goes off again in abt 3 mos. Not even a yr later same thing happens same diagnostic of motor went out. The same ford dealership installs a new one. Sept 2022, she is driving car stops a good samaritan who happens to be a mechanic told her its the motor and power train and it will cost 00 to replace because we are 60 days past warranty. Needless to say the car is still there. I have since purchased her a kia with a lifetime engine. However, I need for this focus to be fixed as a good will courtesy so I can sell it or trade it in. Paying 0 a month for a note and insurance for a non working car sucks! By the way, the car has 61,000k miles on it when it went out this last time. The sad part is that there are hundreds of ford focus owners with the same issue! Why not put a recall on this hunk of junk??!!!! |
| Category | Service Brakes, Hydraulic |
| Date | Dec 27, 2022 |
| State | PA |
| Description | The contact owns a 2018 ford focus. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound. Additionally, the contact stated while driving approximately 20 mph, the brake pedal was stiff upon depression and became inoperable. There were no warning lights illuminated. The contact then engaged the electronic parking brake in order to stop the vehicle. The local dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 73,940. |
| Category | Fuel/propulsion System |
| Date | Dec 19, 2022 |
| State | CA |
| Description | A couple weeks ago I went to put gas into my car and after filling up my tank I tried to turn on my car and it would not turn on. I knew it was not a battery problem because I just bought a brand new battery in july. This issue put me in danger because I was by myself in a busy gas station with no where to go or anyone to help me safely push my car into a safe area. This occurrence keeps happening when I pump gasoline in my car and after the first incidence a service light popped up but never any warning prior to that day. The vehicle has not been inspected because I am afraid to start my car and it will not work. When I would try to start my car after pumping gas it would stall and my engine would shake the car. I have checked my vin # on all the websites possible but my vin is not a part of the recall but it should be because my car is having the same issue any other 2018 ford focus have been having. |
| Category | Fuel/propulsion System, Power Train |
| Date | Dec 13, 2022 |
| State | OK |
| Description | 2018 ford focus shutters, bucks when starting out from stopped position. Vibrates and lunges. Rpm's too high. Dealer could not duplicate issue when I took it in |
| Category | Unknown Or Other |
| Date | Dec 09, 2022 |
| State | CA |
| Description | the vehicle is still experiencing mechanical issues with the clutch and the check engine light is on after leaving a certified ford dealership for the third time now over the past month but the ford dealership is not willing to assist nor take accountability when my vehicle has never been repaired to be safe to commute in even after a clutch replacement which according to them was a recall and apart of an extended warranty. All other ford dealerships have months waiting period for availability and I'm attempting to sell my vehicle due to the used car market crash but am now told the market value of my vehicle will be deducted since it's still undergoing mechanical issues and has a check engine light that is present as well as issues with the powertrain / clutch that will not allow the vehicle to maintain a consistent speed, while jerking and steering - almost colliding vehicles multiples times as well as losing control. This needs to be investigated as there's clearly internal issues/errors going on with my vehicle like the thousands of other ford focuses whether vin specific or not. I've retained a lawyer for a lawsuit that's now pending against fords manufacture and I'd love to add you to it as well if you do not respond with a sense of urgency as this is my second submission regarding unrepairable issues over the past month that have caused my vehicle to be back into a ford certified dealership 3 times now with no resolution. Ford manufacture is stating the complete opposite of the certified ford dealership mossy ford in san diego and that the vehicle doesn't have any recalled parts nor extended warranty but than how was my vehicle repaired without my confirmation but still not in safe, drivable conditions? It will legally be proven within the letter of the law I promise you and the negligence will be highlighted as well as your administrators handlings of this critical situation will be held against you in front of a judge as the vehicle is a lemon!!!!!! |
| Category | Engine |
| Date | Dec 06, 2022 |
| State | IA |
| Description | The contact owns a 2018 ford focus. The contact stated that the engine was replaced under a warranty; however, approximately 2 months later the engine was overheating and burning anti-freeze causing an abnormal odor to enter through the exhaust system. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and directed the contact to the nhtsa hotline to file a complaint. The approximate failure mileage was 62,000. The consumer stated vehicle was repaired under initial incident but 2 months later the head to be replaced at the owners expense. |
| Category | Electrical System |
| Date | Dec 05, 2022 |
| State | CA |
| Description | Usb, sync, radio system and a/c stopped working. Dealership found apim is defective and needs to be replaced. This issue has occurred for many other ford vehicles and is a known defective part, although ford will not cover the cost (over 00) to replace since there is not recall for this ford make, model and year. |
| Category | Power Train |
| Date | Dec 05, 2022 |
| State | WV |
| Description | The contact owns a 2018 ford focus. The contact stated while driving 50 mph, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact restarted the vehicle and the vehicle started operating normally. The vehicle was not yet diagnosed nor repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 90,000. |
| Category | Wheels, Wheels:lugs/nuts/bolts |
| Date | Nov 29, 2022 |
| State | TX |
| Description | Took to discount tire and they could not take tire off due to lug nuts. They said it was a common problem with fords and we should take to a vehicle repair shop, |
| Category | Power Train:automatic Transmission |
| Date | Nov 28, 2022 |
| State | CA |
| Description | This vin needs to be updated clearly because I was experiencing transmission issues that were extremely unsafe causing the vehicle to jerk left and ride on the road as well as not go into reverse - I almost got killed by upcoming traffic!!!! Ford as well as the dealership took no accountability but stated there was a recall with the clutch system and it needed to be replaced as well as codes that needed to be reset. My vehicles year, make, and model indeed have similar recalls so my vin should be under that classification as well because it left the repair shop with |
| Category | Fuel System, Gasoline |
| Date | Nov 25, 2022 |
| State | KY |
| Description | The contact owns a 2018 ford focus. The contact stated while driving 35 mph, the check engine warning light illuminated. The contact turned off the vehicle, but the check engine warning light remained illuminated. The vehicle was taken to a dealer and the contact was informed that the vehicle was experiencing the failure listed in nhtsa campaign number: 18v735000 (fuel system, gasoline). Neither the dealer nor the manufacturer was contacted. The failure mileage was 76,000. |
| Category | Power Train |
| Date | Nov 18, 2022 |
| State | IL |
| Description | The car sputters consistently in 2nd gear |
| Category | Power Train |
| Date | Nov 14, 2022 |
| State | TN |
| Description | The contact owns a 2018 ford focus. The contact stated while starting the vehicle, the vehicle started to stall as if there was no gasoline inside the fuel tank. The contact stated that the transmission warning light was illuminated. The contact stated that after several attempts the vehicle started as needed. The vehicle was taken to an independent mechanic and the contact was informed that the pcv needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The contact was referred to the nhtsa hotline for assistance. The failure mileage was 100,000. |
| Category | Engine |
| Date | Nov 12, 2022 |
| State | KS |
| Description | I was driving on interstate at 75 mph when my vehicle oil light came on. Before I could react, I lost cruise control and my engine began to stall. A loud noise came from my engine and it shut off while still driving. I was able to pull over without being involved in an accident. I towed the vehicle from the side of interstate to the nearest ford dealer. I explained the oil pressure light came on and my car instantly stalled and how I was put in a dangerous situation. He told me before the inspection that I would need an entire engine replacement. He explained this is a very common issue with 2016-2018 ford focus with eco boost engine. The timing belt fails early, causing debris to fail the engine,. He explained that if this light comes on, ford will automatically recommend a new engine as the light comes on too late. He explained that ford have been aware of this problem but have not provided any solution or guidance besides to quote an engine replacement. He showed me that in his small service lot of 20 cars, 5 of them were 16-18 ford focus with the exact same timing belt issue and awaiting motors. I contacted ford and explained my situation. Ford said they could not help in any way as I was 7k miles over my 60,000 mile warranty. I am the only owner of this vehicle and maintain frequent oil changes. The repair was quoted at k by a certified ford dealer. |
| Category | Steering |
| Date | Nov 10, 2022 |
| State | CO |
| Description | On saturday october 15, 2022 while driving my 2018 ford focus hatchback, the steering went out. I was able to avoid being hit by the car behind me by somehow managing to pull into a driveway. I had the car towed to my home and called my usual mechanic on monday the 17th who told me that it could only be repaired at the dealership as it would require special calibration after the steering was fixed. I then had it towed to the closest ford dealership to my home. I was informed the next day, the 18th, that the "steering gearbox had to be replaced which was caused by intermittent overheat internal to steering gear, internal fault has caused steering gear damage internally". I was informed parts, tax and shop fees would amount to 3500. 00. They also said there was a back log on parts and they have no idea when it would be fixed. It has now been there 3 weeks and they still have no idea when the parts will come in. There was no warning lights or messages prior to the steering going out. If I had been on the highway, as I often am as I am a nurse who sees patients in their homes, I truly believe I might have been killed as it was incredibly hard to even pull the car over into the driveway when I was going 30 miles an hours, let alone if I had been going 60 mph on the highway. I am a caretaker for elderly family members and as I stated, am a nurse. I have not been able to work, nor have I been able to do my usual caretaking for my family members. The car is only 4 years old with low miles and having the steering go out without warning is completely unacceptable which is why I am filing a formal complaint. |
| Category | Fuel System, Gasoline |
| Date | Nov 08, 2022 |
| State | FL |
| Description | The contact owns a 2018 ford focus. The contact stated while stopped at a stop sign the vehicle shut down completely. The contact was able to restart the vehicle; however, the vehicle drove rough. The vehicle was taken to the dealer and the canister purge valve was replaced. The manufacturer was contacted and stated that the vin was not included in nhtsa campaign number: 18v735000 (fuel system, gasoline). The failure mileage was 53,000. |
| Category | Power Train |
| Date | Nov 03, 2022 |
| State | OH |
| Description | The contact owns a 2018 ford focus. The contact stated while driving at undisclosed speeds and accelerating, the vehicle was shaking abnormally. There were no warning lights illuminated. The contact took the vehicle to the dealer and the clutch was replaced. The failure reoccurred and the clutch was replaced three times. The manufacturer was made aware of the failure and informed the contact that the vehicle was 600 miles over the warranty, and the vin was not included in a recall. The contact was referred to the nhtsa hotline for assistance. The approximate failure mileage was 20,000. |
| Category | Steering |
| Date | Oct 26, 2022 |
| State | FL |
| Description | The contact owns a 2018 ford focus. The contact stated while her daughter was driving at approximately 40 mph and attempting to change lanes, the steering wheel seized. The driver was unaware if any warning lights were illuminated. The driver started to depress the brake pedal and jerked the steering wheel until the steering wheel unlocked. The driver was able to continue driving to her residence. The contact took the vehicle to the local dealer, but the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 55,000. |
| Category | Engine |
| Date | Oct 25, 2022 |
| State | NC |
| Description | Transmission failed to engage in changing gears on the road. When idle wouldnt go in reverse and can hear grinding sound or gear changing sound . Gear moving or changing sound when I turned car off. Few minutes after this happened engine light came on. Problem has not been confirmed by dealer, etc. Bought at approximately 40k miles - ford replaced 2 clutches,now. They will not extend warranty for new clutch. When I called national ford customer service since I have no warranty I will have to pay for tow and work, etc. Would be out of pocket. Used code machine - have code numbers if needed. |
| Category | Power Train |
| Date | Oct 24, 2022 |
| State | ID |
| Description | While driving service transmission light came on, car won't shift, no reverse, 76,000 miles on car. Check engine light on but no codes showing. No warning as this happened. |
| Category | Fuel System, Gasoline |
| Date | Oct 11, 2022 |
| State | NY |
| Description | The contact owns a 2018 ford focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. The contact was able to restart the vehicle. However, the failure reoccurred increasingly while at a complete stop. The contact stated that the vehicle would jerk, would shudder, and would hesitate to respond when accelerating from a complete stop. The vehicle was taken to an independent mechanic where it was diagnosed that the failure was associated with the fuel line and the fuel tank. The vehicle was not repaired. The contact associated the failure with nhtsa campaign number: 18v735000 (fuel system, gasoline); however the vin was not included. The local dealer and other unknown dealers were notified of the failure and informed the contact that the vin was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the nhtsa hotline. The failure mileage was approximately 68,000. |
| Category | Power Train |
| Date | Oct 10, 2022 |
| State | IN |
| Description | Bought my car 2018 ford focus in 2019 used. Its since been at the dealership 3 times. Transmission is jerking and taking off by itself. They had my car for 5 months said it was fixed but almost a year later doing the same thing. The warranty just ran out, they said I would have to pay for it. The car is very dangerous. I still owe 10000 on the car. I am so heartbroken. I have no one to help me. |
| Category | Power Train |
| Date | Oct 04, 2022 |
| State | WI |
| Description | The automatic transmission control module has malfunctioned. When the car is stopped and the accelerator is pressed, the car will stall and jolt forward. This is an extreme safety risk as it could cause an accident and could be a life or death situation. The problem has been confirmed and diagnosed by a dealer. The vehicle was inspected by the manufacture company . The check engine light appeared as the vehicle was being given to the dealership for inspection. |
| Category | Power Train |
| Date | Oct 01, 2022 |
| State | TX |
| Description | I hit 75,000 miles in my focus. Got routined maintenance. Having issues with the transmission. While driving the car it skips from 1st to 3rd, it will not reverse, and I have to get it jump started half the time. Haven't been able to drive my car since 05/2022. Ford acknowledged my recall but the vin number isn't the same, so they aren't willing to help out much. The amount of money it's going to take to fix this car will not be worth it. |
| Category | Engine, Unknown Or Other, Vehicle Speed Control |
| Date | Sep 28, 2022 |
| State | CA |
| Description | Yes, both the safety of myself as well as others is at risk. The engine shuts off while driving, which is extremely dangerous in many scenarios: on a highway - the risk of rear-ending at high speed, hazardous when passing another car on a two-way street, inability to leave the intersection safely etc. During regular operation, the vehicle loses power and enters "idle mode"; the car shakes a bit like choking, the engine shuts down, and no acceleration is possible. An error message " engine fault service now" appears. You are losing control over a car and cannot safely leave a line or an intersection. Turning the engine off and back on clears the message, and the vehicle typically runs back and runs without problems. The incidents happen entirely at random without any warning. There is no pattern, fast or slow drive, length or dynamic of the drive, the weather, etc. Happened to me multiple times. Around august 8th - the first observance, on an interstate highway, the car entered idle mode and died numerous times when slowing down. The car was dropped off at the authorized ford dealer. The dealer cannot replicate the issue. Car picked up from the dealer around august 30th - throttle body replaced as per dealer recommendation. September 15th - same problem. The car shuts off during driving. No acceleration, same message. Fulls speed, city driving, lost acceleration mid-intersection. Car towed to an authorized dealer. The dealer cannot identify the issue, cannot replicate the problem and says everything is ok. On september 23rd, the car was picked up from the dealer, stating that they replaced the harness and resolved the issue. September 24th card enters "middle mode" while on the highway off-ramp. Unable to accelerate same error message. Miraculously avoids being rear-ended by the driver behind. The message clears off after tuning the car off and on. The vehicle operates normally after. Dropped the car off at the authorized dealer. |
| Category | Power Train |
| Date | Sep 26, 2022 |
| State | ME |
| Description | Transmission / clutch slippage. Apparently a well known issue for the 2018 ford focus. I am now looking at my 3rd replacement for the clutch as it continues to fail, most recently within 10k miles from the last replacement. Vehicle has less than 85k. Simple daily driving and the vehicle transmission starts to slip gears when leaving a stop, from 1st to 2nd gear. This is not good when crossing larger interceptions or going up hills. The longer I drive the vehicle, the worse it gets. Ford is well aware of this issue with the 2018 and earlier models, as are the ford dealerships and focus owners. |
| Category | Power Train, Unknown Or Other |
| Date | Sep 25, 2022 |
| State | IL |
| Description | The clutch on the vehicle continues to fail. It has been replaced three times by a ford dealer. When taking off from a stopped position the vehicle makes a grinding noise and shudders when switching from first to second gear(around 16mph). The shudders can be slight or aggressive enough that it shakes the entire car. |
| Category | Power Train:automatic Transmission |
| Date | Sep 19, 2022 |
| State | TN |
| Description | The contact owns a 2018 ford focus. The contact stated while stopped at a traffic light, the vehicle failed to accelerate. The contact stated she depressed the accelerator pedal harder than usual and the vehicle jerked and accelerated abruptly. The contact stated that on another occasion there was an abnormal sound while shifting gear. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the transmission and clutches needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle warranty had expired. The failure mileage was 58,000. |
| Category | Power Train |
| Date | Sep 12, 2022 |
| State | TN |
| Description | The contact owns a 2018 ford focus. The contact stated while driving approximately 40 mph and depressing the accelerator pedal, the vehicle failed to accelerate. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission control module (tcm) to be replaced. The vehicle was not repaired due to the part being on backorder. Upon investigation, the contact associated the failure with nhtsa campaign number: 18v845000 (power train) however, the vin was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 54,000. |
| Category | Fuel System, Gasoline |
| Date | Sep 07, 2022 |
| State | OR |
| Description | The contact owns a 2018 ford focus. The contact stated while driving approximately 20 mph and climbing a steep grade, the check engine warning light illuminated and the vehicle almost stalled. The contact stated that at the crest of the grade, the vehicle regained motive power. The contact had taken the vehicle to an independent mechanic who advised that the failure could be associated with nhtsa campaign number: 18v735000 (fuel system, gasoline). The independent mechanic recommended that the vehicle be taken to a dealer. The dealer confirmed that the failure was related to nhtsa campaign number: 18v735000 (fuel system, gasoline) and that the fuel tank was damaged and the purge valve needed to be replaced. The vehicle had not been repaired. The contact stated that the vin should be included in the recall. The manufacturer had been informed of the failure. The failure mileage was unknown. |
| Category | Power Train:automatic Transmission:control Module (tcm, Pcm) |
| Date | Sep 07, 2022 |
| State | OR |
| Description | The contact called on behalf of her daughter who owns a 2018 ford focus. The contact stated that her daughter attempted to start the vehicle, but the engine failed to turn over. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission control module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised that the vin was not under recall. The failure mileage was approximately 50,000. |
| Category | Power Train, Power Train:automatic Transmission:internal:clutches/bands |
| Date | Sep 02, 2022 |
| State | MO |
| Description | The contact owns a 2018 ford focus. The contact stated that while idling at red traffic light, the vehicle jerked and shuddered and then hesitated while attempting to accelerate. The failure also occurred while attempting to turn the vehicle to the left or right and also while shifting into reverse(r). The contact stated that occasionally the transmission failed to engage as needed. There were no warning lights illuminated. The vehicle was taken to the dealer and the clutch was replaced three times. The vehicle was diagnosed again and it was determined that the clutch needed to be replaced again. The clutch was not replaced. The contact stated the failure was related to nhtsa campaign number: 18v845000 (power train) however, the vin was not included. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 50,000. |
| Category | Back Over Prevention: Sensing System: Camera |
| Date | Sep 01, 2022 |
| State | OH |
| Description | The contact owns a 2018 ford focus. The contact stated she had experienced a failure with the rear-view camera since she purchased the vehicle. The contact stated that whenever the vehicle was shifted into reverse(r), the rear-view camera appeared blurry. The contact stated that there was no warning light illuminated during the failure. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 25,000. |
| Category | Engine, Exterior Lighting, Structure:body |
| Date | Aug 30, 2022 |
| State | AL |
| Description | My vehicle has been with me since I've had it since 32,000 miles it's up to 87,000 miles now the first thing I had to replace the starter at 32,000 the alternator and cv axle on the passenger side and the clutch is second and third clutch and the inside dome lights an the dash lights shorted out all went out the day after I got it now since then at 84,000 the the front clip just fell off going down the road it never dragged the ground an it was never broken but going down the interstate at 70 the speed limit it fell down an ripped out from under the car an hit the car behind me costing me a lot of money but now currently at 87,000 the cv axel on the passenger side has started knocking again bye far one of the worst cars I've ever bought |
| Category | Steering |
| Date | Aug 29, 2022 |
| State | OH |
| Description | Steering rack locked up while driving down the road out of nowhere |
| Category | Power Train |
| Date | Aug 28, 2022 |
| State | LA |
| Description | I informed the dealership twice that something was wrong with my vehicle. I had it serviced twice, now I'm being told my tcm needs to be replaced. |
| Category | Fuel System, Gasoline |
| Date | Aug 26, 2022 |
| State | OH |
| Description | The contact owns a 2018 ford focus. The contact stated that after refueling the vehicle, the vehicle would not start immediately. The contact stated that after several attempts the vehicle started and operated normally. On another occasion, the vehicle failed to start-up. The vehicle was taken to the dealer and the contact was informed that the purge valve needed to be replaced. The contact explained to the dealer that the vehicle had experienced the failure listed in nhtsa campaign number: 18v735000 (fuel system, gasoline) and was informed that the vin was not included in the recall. The vehicle was not repaired. The failure mileage was 90,000. |
| Category | Fuel System, Gasoline |
| Date | Aug 23, 2022 |
| State | PA |
| Description | The contact owns a 2018 ford focus. The contact stated while driving at various speeds, the vehicle would hesitate and shutter upon the depression of the accelerator pedal. As the failure persisted, the check engine light appeared on the instrument panel. The vehicle was taken to an independent mechanic who diagnosed the vehicle with a defective canister purge valve. The contact stated that an unknown part was repaired to correct the failure; however, the failure returned. The vehicle was taken back to the mechanic who then linked the failure to nhtsa campaign number: 18v735000( fuel system, gasoline). The manufacturer was then notified about the recall and informed her that her vehicle was not included in the recall. The vehicle had yet to be repaired. The failure mileage was approximately 70,000. |
| Category | Fuel/propulsion System |
| Date | Aug 19, 2022 |
| State | OK |
| Description | The fuel pump keeps burning out even though the tank is clean and there are no other obvious issues. |
| Category | Power Train |
| Date | Aug 19, 2022 |
| State | KY |
| Description | The contact owns a 2018 ford focus. The contact stated that the clutch pedal was vibrating and slipping. There was an abnormal transmission noise detected. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that an electronic update was needed. The vehicle was not repaired. The contact stated that the failure was related to nhtsa campaign number: 18v845000 (power train). The manufacturer was not contacted. The failure mileage was approximately 98,000. |
| Category | Engine |
| Date | Aug 10, 2022 |
| State | TX |
| Description | Engine just stopped working and white smoke came out the exhaust. |
| Category | Electrical System |
| Date | Aug 09, 2022 |
| State | IL |
| Description | The contact owns a 2018 ford focus. The contact stated that upon starting the vehicle, the "transmission failure, service immediately" message appeared on the instrument panel. The contact had the vehicle towed to the dealer where she was informed that the electrical wiring was soy based, which attracted rodents to chew on the wires. The contact stated prior to the failure, the oxygen sensor warning light had appeared on the instrument panel and was serviced by the dealer. The manufacturer was notified of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage was approximately 15,000. |
| Category | Power Train |
| Date | Aug 05, 2022 |
| State | TX |
| Description | The contact owns a 2018 ford focus. The contact stated while driving 70 mph, the check engine warning light illuminated; the contact pulled over and turned off and restarted the vehicle and the vehicle operated normally. The contact stated that the failure continued and the vehicle would not accelerate as needed. The contact stated that the vehicle also shifted to neutral(n) independently. The contact was able to pull over safely. An independent mechanic diagnosed the vehicle and stated that the transmission was defective. The contact was referred to the local dealer for assistance. The dealer was contacted and they stated that the vin was not under recall. The manufacturer was not contacted. The failure mileage was 70,000. |
| Category | Engine |
| Date | Aug 04, 2022 |
| State | PA |
| Description | On 07/13/22, I was driving my 2018 focus from a stop light, when I noticed that it was not accelerating properly. I looked down and both the check engine and oil pressure light had come on. I immediately pulled over and called my mechanic, to whom I drove it to (approx 3 miles) after being instructed to check the oil levels, which there was plenty of. Upon my mechanic inspecting the vehicle, he informed me that he believed the oil pump belt had snapped, but he didn't feel comfortable working on it because it is in the engine. I contacted the dealership and had it towed there. A few days later they confirmed that it was a snapped oil pump belt, and I would need an engine replacement. Further research has shown that this is a fairly widespread problem with ford focuses and other vehicles with the ecoboost 1. 0l engine. Others have expressed that their engines have flat out seized in the middle of driving. There were at least 2 tsb's issued regarding this specific engine problem as well. It should also be noted that per ford's own service recommendations, this part should not need servicing until 150k miles. I believe it is fairly obvious to see how this could pose a significant safety risk and that the manufacturer is far past the point of addressing this. |
| Category | Fuel/propulsion System |
| Date | Aug 04, 2022 |
| State | SC |
| Description | Car will not start after I get gas. When it does start, it "jumps" |
| Category | Power Train |
| Date | Aug 02, 2022 |
| State | MI |
| Description | The contact owns a 2018 ford focus. The contact stated that while driving the clutch was sticking. The vehicle hesitated and almost stopped before shifting into gear. The check engine warning light was illuminated. The transmission overheating message was displayed. The vehicle was towed to an independent mechanic who informed the contact that the transmission needed to be replaced. The contact called the local dealer who informed her that the clutch was rusted; however, the vehicle was not diagnosed or repaired. The contact stated the failure was similar to nhtsa campaign number: 18v845000 (power train). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 82,171, |
| Category | Engine, Fuel System, Gasoline:storage:tank Assembly |
| Date | Aug 01, 2022 |
| State | MO |
| Description | The contact owns a 2018 ford focus. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the dealer who diagnosed that the evap system was leaking and that the fuel tank needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 76,800. |
| Category | Power Train |
| Date | Aug 01, 2022 |
| State | VA |
| Description | I own a 2018 ford focus and am experiencing the same symptoms as other 2018 focuses involved in nhtsa campaign #18v845000, however my vin was not part of the batch that was recalled. The car stutters/shudders when accelerating at low speeds/take off. It switches gears hard, often with a jerk or a clunk. It also switches gears inconsistently, ramping the rpms at times. We visited the ford dealership on 3 separate occasions to address this issue to no avail. The third time was 7 months after I purchased the vehicle - 1 month too late to qualify as a lemon under my state's lemon laws. I believe this recall needs to be expanded to include other 2018 ford focuses sooner rather than later. |
| Category | Fuel/propulsion System, Power Train |
| Date | Jul 26, 2022 |
| State | IL |
| Description | Occasionally, car lurches forward at stop signs without pressing the gas pedal, and other times, the car doesn't initially respond to gas pedal at a stop, stalling for 1-2 seconds and then lurching forward unexpectedly. Vehicle also trembles and shakes when upshifting from gears 1-2, and 2-3. |
| Category | Power Train |
| Date | Jul 16, 2022 |
| State | FL |
| Description | Automatic transmission shudders going into 2nd gear, and can be felt through the steering wheel. |
| Category | Power Train |
| Date | Jul 13, 2022 |
| State | FL |
| Description | My 2018 ford focus has less than 35k miles on it. It has sat at a dealership since december 2021 waiting on a tcm while I am stuck with car payments and zero help from ford. Ford has stranded over 50k customers and has no eta on this part. Their dealerships are advising customers the vehicles are safe despite the fact that they shudder, lurch while braked, and decelerate for no reason. This is a known issue that ford already lost a lawsuit for ok earlier models and now they've been sued for the 2017/2018 models. Nhtsa needs to investigate this. These cars are not safe and should not be on the road. |
| Category | Electrical System, Fuel/propulsion System |
| Date | Jul 12, 2022 |
| State | FL |
| Description | 1) the car shuts off and has difficulty turning on after filling up the gas tank. It will turn on for five seconds, lung forward, and then shut off. It has not been inspected yet. There is a check engine light on and showed up about 2 months ago (same time as when the issue started). 2)the center media screen shut off. This is a risk because the backup camera no longer works as the screen no longer turns on. It has not been inspected yet. There were no warning lamps or messages. |
| Category | Electrical System, Power Train |
| Date | Jul 11, 2022 |
| State | FL |
| Description | Vehicle stopped working june 21. Car refused to start up. Had it jumped, battery was completely drained. Discovered had no reverse, drive works up to 10-15mph. Drove it short distance to a ford dealer service center. Discovered they said it's a powertrain issue and they're 3 weeks behind as they have no available mechanic to look at it. Called another dealer and was told the same thing. Had it towed home. Took it to a highly recommended mechanic and they said the powertrain is shot and needs replacing. Discovered it's a well known documented issue as of 2020. I have extended warranty on it but it may be denied because a) one ford dealer who did some work on the car within first few months of purchase "lost" my service records as they claim its not in their system. B) possibly denied because it's a known defect and they'd lose money to replace it. There's no recall on this defect. I wonder why!? This is a well known issue and seriously affects the value of my vehicle if I want to trade it in or sell it since it's all over the place and all mechanics know to "run" away from this car. No engine light on until arriving at dealer. No leaks, bluetooth stopped working as well. In early 2020 I did take it to get serviced and complained of shuddering and shaking upon acceleration but was told it's fine and within normal specs. Car left me stranded so they knew since then they've got a problem. Car is currently available for inspection at the garage where I'm expecting it to get fixed. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Jun 27, 2022 |
| State | NC |
| Description | Engine shudders and sometimes stalls out when accelerating from complete stop and from low speed. Shudders also after changing gears or when trying to accelerate quickly like to change lanes. Especially after being driven more than about 50 miles without stopping. Has to be cranked 2 or 3 times after fueling and engine will only stay on if accelerator is pressed almost to the floor. Check engine light comes on and goes off randomly. |
| Category | Steering |
| Date | Jun 25, 2022 |
| State | ID |
| Description | While driving on a very mountainous, winding road, the steering became stiff as I was in the middle of navigating a corner. For a few moments, the steering was completely unresponsive, before I was able to regain control with much force and effort. As I regained control of the vehicle, a warning light came on, which indicated: "system check, steering assist fault, service required." I tried basic trouble shooting, but could not check the power steering fluid levels and the fuse that controls the system was in good working order. My normal mechanic stated that this must be serviced by ford. The vehicle is putting out a code, but the mechanic and o'reillys were not able to get the code to read. The loss of power steering assist, in the area I was in, nearly caused me to drive in to a creek. Unexpected loss of power steering caused me to jam my wrist while trying to keep control of the vehicle. Iced the wrist but it is still sore. Seeking medical treatment in the am vehicle (less than 4 years old) has now had: 1) cannister purge valve issue resulting in an out of pocket fix (this car not covered under canister purge recall) 2) clutch forks and clutch assembly issues 3) power steering assist issues |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Jun 23, 2022 |
| State | OK |
| Description | My car sounds like its going die when putting fuel in my car, I have to leave car running while fueling. No matter the level of fuel. If I turn on my car after fueling, it takes a few tries to get car started back. Sometimes my car shakes when taking off or speeding up. This has been going on for the last year. Check engine light is on. |
| Category | Fuel/propulsion System |
| Date | Jun 18, 2022 |
| State | KY |
| Description | I'm pretty sure my car is having the problem with the fuel something because every time I put fuel into my car it wants to choke up and die. It's very annoying now. It's been doing it for a couple weeks now but my car is not on the recall list and my car also is doing a thing when I accelerate it is very jumpy and feels like I'm going over rumble strips. I'm very unsatisfied with my car. |
| Category | Engine |
| Date | Jun 17, 2022 |
| State | WI |
| Description | My engine cracked its block rendering it useless; the 4th cylinder injector came out of timing causing all of the damage vapor locking the 4th cylinder this all occurred while at highway speeds the problem occurred at 70000 miles on a 2018 ford focus sel this was diagnosed by the dealer and told us this is not covered because this vin isn't listed under any active recalls involving |
| Category | Fuel/propulsion System |
| Date | Jun 13, 2022 |
| State | FL |
| Description | Engine light on for fuel purge valve . Once vehicle is under half tank it struggles to start after fueling unless putting gas to floor while still in park. Once started struggles to stay on . |
| Category | Fuel/propulsion System, Power Train |
| Date | Jun 10, 2022 |
| State | FL |
| Description | Transmission control module failed, and according to ford service tech, basically "ate" the clutch. Vehicle can not go above 30 mph, and does not shift properly. Tech states is not included in recalls, though thinks it should be included. Parts on backorder with no eta on resolution. No repairs able to be made. Purge control valve failed, causing engine to die while fuel gauge showing 3/4 tank, repeated issue until tranmission control module failure rendered vehicle mostly unusable. Tech states is not included in recalls, though thinks it should be included. Parts on backorder with no eta on resolution. No repairs able to be made. |
| Category | Unknown Or Other |
| Date | Jun 09, 2022 |
| State | TX |
| Description | My car has shuddered and dies on my 3 times. 1st time with 12 miles until empty. 2nd time with 19 miles until empty and 3rd time with 30 miles left until empty. All 3 of these times were in the middle of the road. All 3 times within the last 6 months. |
| Category | Engine, Fuel/propulsion System |
| Date | Jun 05, 2022 |
| State | TX |
| Description | Cause not cranking and boost for while but stopped while running… displaying transmission fault service now… codes p1450 unable to bleed up fuel vacuum p0456 evaporative emission system leak detect.. P144a emission system purge vapor line restricted/ blocked p0171 system too lean… seems to be bad vac line to tank and air leak… car stalling |
| Category | Engine |
| Date | Jun 02, 2022 |
| State | TX |
| Description | The component that failed is the canister purge valve. The engine light was on and we took it to a certified auto shop. Report from the auto shop: diagnosis for check engine lamp on, run tests for codes p0300 random misfire, p0316 misfire on startup, p1450 cannot bleed fuel tank vacuum. No misfires present at this time found sticking canister purge valve pulling a constant vacuum on the fuel tank, makes is possible to pull raw fuel if the fuel level is high, suspect this to be the cause of misfire codes. Recommendation by the auto shop: replace canister purge valve, clear computer, and retest on cold start. |
| Category | Fuel/propulsion System |
| Date | May 25, 2022 |
| State | NC |
| Description | Last sunday, may 15th, 2022 my check engine light suddenly came on. Monday morning, I drove to auto zone and had a chip reader placed on it. Gave me error code p1450 unable to bleed up fuel tank vacuum. When I went to gas up that day, I was a 1/4 tank and my vehicle would not start immediately, it stalled. I had to pump the accelerator and it eventually started. This same thing happened to my 2014 ford escape. My focus is a 2018 se and has 51k miles on it. My vin is not associated with recall, however, if this is a known problem, it needs to be addressed by ford. I talked to my independent mechanic, and he said he's seen a lot of fords with this and it's hard to diagnose. I work 45 mins away from his location, so on my end, trying to find a few days off to have my car worked on and unfortunately, I'll have to miss work as it's my only mode of transportation working out of the area. |
| Category | Engine And Engine Cooling, Fuel System, Gasoline |
| Date | May 23, 2022 |
| State | MI |
| Description | The contact owns a 2018 ford focus. The contact stated that while his son was driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to an independent mechanic where the purge valve, fuel pump, fuel tank, gasket, and fuel sender valve were replaced. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact stated the failure was related to nhtsa campaign number: 18v735000 (fuel system, gasoline). The manufacturer was not contacted. The failure mileage was approximately 49,805. |
| Category | Fuel System, Gasoline |
| Date | May 23, 2022 |
| State | FL |
| Description | The contact owns a 2018 ford focus. The contact stated that while his son was driving 40 mph, the check engine warning light illuminated. The contact took the vehicle to an independent mechanic and was informed that the canister purge valve needed to be replaced. The vehicle was not repaired. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with nhtsa campaign number: 18v735000 (fuel system, gasoline) however, the vin was not included. The manufacturer had been informed of the failure. The failure mileage was 35,600. |
| Category | Fuel/propulsion System |
| Date | May 18, 2022 |
| State | WV |
| Description | The purge value and cancaster is going bad and I know some 2018 ford force had a problem with these I would like my vin to be added to the recall since it should not had went bad |
| Category | Engine |
| Date | May 14, 2022 |
| State | VA |
| Description | My vehicle broke down on the side of a major highway at nighttime. We would not find out later that it was both the engine and turbo that needed to be replaced. We purchased the vehicle brand new in 2018 and purchased the maintenance plan with it. Vehicle was maintenance by ford only and to their standards as recommended yet the vehicle still died with less than 84k miles on it. In fact two weeks prior the vehicle had an oil change. When we finally received the diagnosis of needing a new engine the mechanic stated this is an issue with the 3 cylinder fords that the company has not addressed yet. My friend who has the exact same car just had hers break down for the same reasons but at 67k miles. The difference is she purchased the extended warranty and we purchased the maintenance plan so hers is being covered 100% and she is being provided a loaner vehicle. Ford refused to cover all of the repair costs even though this issue was clearly a manufacturer issue. They actually kept lowering the assistance amount as time went on. They refused to provide a loaner or reimburse any of the hundreds of dollars we spent on towing. We were without the vehicle for several months and ford could care less and suggested several times to get a rental even thought we expressed we could not afford it due to costs we already put into the car but especially because we are still paying on the original vehicle loan as well as insurance. Fords customer service was the worst I ever experienced and in every aspect we dealt with them all the way to corporate. |
| Category | Unknown Or Other |
| Date | May 11, 2022 |
| State | MD |
| Description | There is currently a recall on 2018 ford focus however the dealer claims my vin is not included. Three weeks ago my check engine light came on I went to a gas station they checked it it states it was a small evaporative leak. It went off, it came back theee days later. I went to the auto shop they said it was a gas filler neck issues. They fixed it the light went off then a day later came back on. I took it to the shop they said there is a safety recall issue with a deformation of the plastic gas tank due to the cpv which causes the deformation. The dealer refused to fix my car claiming the recall does not included my vin. Even though what the recall stated is exactly what is wrong with my car. |
| Category | Power Train |
| Date | May 10, 2022 |
| State | CA |
| Description | The contact owns a 2018 ford focus. The contact stated while starting the vehicle, the vehicle was jerking. While driving approximately 30 mph and shifting into 3rd gear, the vehicle jerked. The check engine warning light was illuminated. After restarting the vehicle, the vehicle operated as designed. The vehicle was taken to the local dealer where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified and referred the contact to nhtsa. The failure mileage was approximately 114,000. |
| Category | Engine |
| Date | May 03, 2022 |
| State | FL |
| Description | Engine, and computer that controls check engine and low oil pressure lights. Car started ticking, had appt but not until may 18th dealership where I bought it. On friday april 15th when I turned car off and got out smelled burning smell. Husband lifted hood and let cool down for an hour, when to go check fluids and no oil, looked under neath no leaks. Have video of all and everything. No alert senor came on to say low oil pressure, or check engine especially since it was bone dry no oil. Bought car with 11800 or so miles on it 6 weeks before. When bought car had oil in it. At 13510 miles no oil. Safety was at risk because it could have caught fire with running it with no oil in it, until app time of may 18th 2022. Took to key scales ford where car was bought, and confirmed no leaks, no oil, no warning lights. Was towed to them on monday april 18th, was inspected wensday april 20th. No warning lights what so ever came on at all. Car information stated no warnings no messages. Again I have video taken from friday april 15th when we found car to have no oil. Ford after 2weeks finally decided to replace engine but no answer on computer for warning lights as of now. Engine on back order. |
| Category | Fuel/propulsion System |
| Date | Apr 26, 2022 |
| State | VA |
| Description | Every time I fill up my has tank my car stalls. And after 3 or 4 tried with me giving it gas it will start and idle super high. I have even switched to a higher grade gas and it happens with all grades. And if it doesn't stall right away it will cut off shortly after putting it in drive. |
| Category | Power Train |
| Date | Apr 26, 2022 |
| State | IN |
| Description | My vehicle is a 2018 ford focus st and I am not the first person to have this problem. My vehicle casually lost 3rd and 4th gear synchronizer out of the blue and I had to purchase to synchronizers to replace them. Among pulling the transmission apart and splitting the case open. My mechanic and I identified that 3rd and 4th gear synchronizers had metal tabs on them to keep them in position and they snapped off on every side, so there being a total of six tabs broken, three per synchronizer as you see in the photos. I am not the first person to have this issue so I would ask if you would please review this issue and look deeper into it to possibly come up with a solution. |
| Category | Engine, Unknown Or Other |
| Date | Apr 14, 2022 |
| State | TN |
| Description | I purchased this vehicle used in 8/2021 and within 6 months, I have an inoperable vehicle with a hefty car loan of over ,000 to payoff monthly. I can't afford another car and I should not be responsible for paying for a car due to defective parts from the manufacturer that is causing other damage to my vehicle. I haven't had the use of my vehicle since this time. This is unfair and unacceptable. The component that failed/malfunctioned was the double clutch on the transmission. The vehicle is available for inspection upon request. This poses a safety risk because the vehicle ultimately can lose control, it jerks, slow drags/stalls, gets hot while in traffic which will which eventually shut off preventing me from moving the vehicle out of traffic. This can put me and my passengers in danger of getting hit in the event of a collision from oncoming traffic resulting in eminent danger of getting seriously injured or killed. The problem has been reproduced at an independent service center, gray's garage in dover, tn. The problem is a known issue on ford focus 2016 – 2018 manual transmissions vehicles and associated with recall nhtsa campaign id: 18v845000. It is evident that this issue is also present with 2018 ford focus automatic transmission vehicles. Car was inspected by certified mechanic in dover, tn and I was advised the double clutch was broken and it messed up the transmission. The issue first appeared on 2/14/22, I was stopped at a traffic light with my foot on the break. When moved feet off break just before beginning to accelerate, I heard a noise. The car began to jerk until I got to 15 mph speed and then it downshifts or slow drags. The car alerted me that the transmission hot and to pull over, turn the car off for 5 minutes to let it cool off. I kept trying the steps on multiple occasions this day and the result was the same every time I come to a stop it happens. I was basically stranded, unable to drive any distance with a non-functioning car. |
| Category | Engine, Fuel System, Gasoline |
| Date | Apr 11, 2022 |
| State | FL |
| Description | The contact owns a 2018 ford focus. The contact stated while driving approximately 45 mph, the check engine warning light illuminated. The contact continued to drive. The vehicle was taken to an independent mechanic where it was diagnosed that the emission system had failed. The canister purge valve and the vapor vent valve were replaced; however, the failure recurred while driving. The vehicle was taken back to the independent mechanic where it was diagnosed that the canister vent valve and the canister vent solenoid needed to be replaced; however, the failure persisted. The vehicle was taken back to independent who provided the same diagnostic; however, the vehicle was not repaired. The vehicle was then taken to the dealer where it was diagnosed that the canister vent valve and the canister vent solenoid needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the nhtsa. The failure mileage was approximately 25,509. Vehicle had an issue with the canister purge valve, canister vent solenoid and also other issues related to a recall that is on this type of vehicle. Our vin number was not included with the recall, but it is the same thing that they are saying in the recall that happened to our ford. The car only has 25817 miles. Warranty ran out on years but not mileage. |
| Category | Fuel System, Gasoline:storage:evaporative Emissions:canister, Unknown Or Other |
| Date | Apr 07, 2022 |
| State | FL |
| Description | The contact owns a 2018 ford focus. The contact stated that after refueling the vehicle, the vehicle would stall after being started. The vehicle had to be started several times before being able to accelerate. The fuel gauge was occasionally inoperable. The check engine warning light was illuminated on the instrument panel. The vehicle was taken to the local mechanic which diagnosed the failure to be an evaporative emission control system. The contact related the failure to nhtsa campaign number: 18v735000 (fuel system, gasoline). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 61,000. |
| Category | Fuel System, Gasoline:storage:evaporative Emissions:canister |
| Date | Mar 24, 2022 |
| State | CA |
| Description | The contact owns a 2018 ford focus. The contact stated while driving 70 mph on the highway, the vehicle stalled and then stopped independently. The check engine warning light illuminated on the instrument panel. The vehicle was restarted and driven safely to an independent mechanic. The vehicle was diagnosed with canister purge value failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,555. |
| Category | Power Train |
| Date | Mar 16, 2022 |
| State | FL |
| Description | Transmission started to shift and shudder harshly. Very high rpm (up to 5000-6000 rpm) without shifting. Car failed to go into reverse of "sport" mode when shift level placed in that position. Car jerks and shudders upon initial takeoff from a stop, that feels like a sudden loss of power and has delayed acceleration. Very harsh shifting from 1st to 2nd gear that jolts entire car and driver. The rpm stays very high if the car will go into drive and after a while the transmission overheats and a transmission temperature warning is displayed. Sometimes the car won't start. Trouble codes pulled are p087b and p287a. |
| Category | Power Train |
| Date | Mar 09, 2022 |
| State | LA |
| Description | Transmission control module went out in my car while on the highway. Car decelerated and sputtered almost causing a rear end collision. I was almost struck by a truck driving behind me. |
| Category | Fuel/propulsion System |
| Date | Mar 02, 2022 |
| State | SC |
| Description | Currently there is a recall for 2012-2018 ford focus vehicles due to a malfunctioning canister purge valve. This issue causes the vehicle to have trouble starting up after refueling. I currently own and and use a 2018 ford focus as my primary (only) form of transport. This vehicle is experiencing the same exact issues noted in the above mentioned recall. I have made contact with ford through dealerships as well as through their customer service chat and they have advised me that the included vehicles in their recalls are determined by the date and location of manufacture and my vehicle is not included. I am hoping someone can help me with this as it is a serious safety issue. My vehicle refuses to start after refueling until multiple attempts are made causing undue wear and tear on the starter. It is obvious that this issue is getting worse as the vehicle now shudders at times and acts as thought it is going to stall out or it is not getting enough fuel or has air entering into the fuel system. The check engine light is on and the codes states there is a problem with the emissions. I would really like to have this problem addressed as I am fearful of being stranded or worse yet the vehicle stalling out in traffic. Ford told me that I would need repair this at my own cost and maybe some day it will be added and they will reimburse me for the cost. Is there anything thing that can be done to assist with this issue short of me paying with money that I absolutely do not have? Please help! |
| Category | Fuel/propulsion System |
| Date | Feb 18, 2022 |
| State | OH |
| Description | Suction on gass tank collapsed causing stalling |
| Category | Wheels:lugs/nuts/bolts |
| Date | Feb 14, 2022 |
| State | OH |
| Description | For 2 of my ford focuses I have had to buy 20 lug nuts every time I want to rotate my tires. |
| Category | Power Train |
| Date | Feb 11, 2022 |
| State | TN |
| Description | The contact owns a 2018 ford focus. The contact stated that while stopped at a red light, the vehicle inadvertently moved forward. The vehicle was taken to the dealer and mtn. View ford (301 e 20th st, chattanooga, tn 37408). The dealers had replaced the transmission on three separate occasions; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and several cases were opened. The manufacturer declined to buy back the vehicle since it was not purchased from a ford dealer. The failure mileage was approximately 40,000. |
| Category | Fuel System, Gasoline |
| Date | Feb 04, 2022 |
| State | OH |
| Description | The contact owns a 2018 ford focus. The contact stated that after refueling, the fuel gauge failed to provide an accurate fuel level. The contact stated the vehicle was difficult to start and required that the accelerator pedal was pumped while starting the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the failure was related to nhtsa campaign number: 18v735000 (fuel system, gasoline). The contact informed the manufacturer of the failure. The contact was informed that the vin was not included in the recall. The contact was referred to nhtsa for assistance. The approximate failure mileage was 90,000. |
| Category | Power Train |
| Date | Feb 03, 2022 |
| State | WV |
| Description | The contact owns a 2018 ford focus. The contact stated that while driving at various speeds, his vehicle lost motive power and stalled three times. The contact waited for five minutes, restarted, and drove the vehicle to an independent mechanic. While driving to the independent mechanic, the service transmission warning light illuminated, and the vehicle would no longer accelerate or move forward. The contact stated that another vehicle nearly crashed into his vehicle due to the failure. The independent mechanic diagnosed the vehicle with transmission failure. The mechanic notified the contact of nhtsa campaign number: 18v169000 (power train) however, the vin was not included. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was 41,380. |
| Category | Fuel System, Gasoline |
| Date | Jan 18, 2022 |
| State | PA |
| Description | The contact owns a 2018 ford focus. The contact stated that while driving at an unknown speed, the check engine warning light illuminated. Days later, the contact stated that the vehicle failed to start after multiple attempts. The contact retrieved several dtc codes on the low fuel rail pressure and a defect with the fuel rail circuit. Upon investigation, the contact linked the failure to nhtsa campaign number: 18v735000 (fuel system, gasoline). The dealer nor the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 90,000. |
| Category | Steering |
| Date | Jan 05, 2022 |
| State | MO |
| Description | I lost power steering while driving. The wheel is locked up and will not steer at all. I was placed in a dangerous situation that could have led to the harm of myself and others. There was not any warning lights or previous issues it just stopped working all together. I took the car to shop and the diagnostic said the steering angle sensor needed to be replaced it was and the issue was not fixed. The code still read internal steering module failure. Code: u3000-96 |
| Category | Engine |
| Date | Jan 02, 2022 |
| State | TX |
| Description | My car was serviced for the works oil change on 12-5-21 @ quicklane-ford. Car has 72k miles, on 12-31-21 heading home from work early morning my car at light started to shake. No warning lights or nothing. I went to gas station to get gas so I wouldn't have to stop later. I attempted to start my car the oil and battery light came on. It took a minute but car initially started. I drove 2 miles home and when I got to a stop sign my car wouldn't go. When autozone opened I took my car 2 miles to have them test the battery. The tech said,â€hey is your car off, the machine says it's still on.†I stated it wasn't but he went inside my car to see if it was. He thought that was weird and so did I. The battery was good. So I proceeded to head to quicklane which was 2 miles aways. This time when I got to a intersection my car begin to shake and rpm wouldn't go up as I attempted to accelerate. I pulled over, to get a tow. When I started the car again oil, battery and overheating light turned on. At quicklane I got terrible news, that coolant was leaking into engine and that I may need a engine or my head gasket replace. Which may cost at minimum 00. I asked how could this happened I get my car serviced here all the time. Wouldn't the ford mechanic detected coolant leaking into oil. When they test that as well. I read that ecoboost suv were recalled but my focus is ecoboost and have similar issues. I treat my car with care get any and every service suggested by quicklane. Quicklane worker stated that my 2018 car that I bought brand new no miles in 2/19/2019 was old. How so I had a 1997 camry with 330k miles never did this and had same motor. I never got a warning on car about a coolant leak. This is a shame that at 72k miles, I am having to buy a expensive engine or new car. They had recalls on other ecoboost but now I'm thinking all ecoboost by ford has this issue that is becoming to common. It's not safe and dangerous shaking and stopping out of nowhere and no real warning. |
| Category | Fuel System, Gasoline:storage:evaporative Emissions:hoses/valves/sensors |
| Date | Dec 31, 2021 |
| State | FL |
| Description | This is safety issue because vehicle stalled and check engine light comes just before christmas. Dealer reset check engine light and a few days later the vehicle was idling rough and check engine light came on again. There have been numerous recalls over several years for this problem identified in fords recall notice 18s32a,b,c,d,e,f,g (oct. 25, 2018). Car was purchased on oct 19,2018. Ford issued a delivery hold on oct. 25, 2018(1 week after purchase). Returned vehicle to dealer on 12/29/2021 who'd confirmed defective evaporative emission purge valve and need for fuel induction cleaning for a total of 7. 60 which includes a 9. 95 diagnosis charge. Dealer stated that the vin # is not on the recall list. Contacted ford recall department on 12/29/2021 who assigned case #cas-347-49595-x1c1f4 and told me that I would receive a call back within 24 hrs. I never received a call. In addition to the recall this part is covered under the 8/80,00 mile emission warranty. Ford's tsb 17-0050 defines the part (#bvz-9d289-e) as evaporative "emission" cannister purge valve |
| Category | Fuel System, Gasoline |
| Date | Dec 23, 2021 |
| State | OH |
| Description | The contact owns a 2018 ford focus. The contact stated that while driving at 60 mph, the vehicle stalled. The failure nearly caused a collision. The vehicle was taken to an independent mechanic and diagnosed with canister purge valve failure. The canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the vin. The contact related the failure to nhtsa campaign number: 18v735000 (fuel system, gasoline) however, the vin was not included in the recall. The failure mileage was approximately 92,000. |
| Category | Power Train |
| Date | Dec 14, 2021 |
| State | TX |
| Description | The contact owns a 2018 ford focus. The contact stated while stopped at a traffic light, the transmission shuddered. After the brake pedal was released, the vehicle went into reverse. There were no warning lights illuminated. The vehicle was taken to the local dealer on several occasions to be diagnosed. The contact was informed that the shifter, seals, and clutch needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure and referred the contact to another dealer for assistance. No further assistance was provided. The contact was concerned about being in a crash while driving the vehicle. The failure mileage was approximately 14,100. |
| Category | Steering |
| Date | Dec 13, 2021 |
| State | OH |
| Description | The contact owns a 2018 ford focus. The contact stated that while operating the vehicle, the power steering assist malfunctioned, and the steering wheel was very difficult to turn in either direction. The vehicle was taken to the local dealer and was diagnosed that the steering gear was faulty and needed to be replaced. The vehicle has been repaired. The local dealer and the manufacturer were notified of the failure, but no assistance was offered. The approximate failure mileage was 25,000. |
| Category | Power Train |
| Date | Dec 06, 2021 |
| State | GA |
| Description | The contact owns a 2018 ford focus. The contact stated that upon purchase of the vehicle from an independent mechanic, the vehicle would stall at various speeds as an unknown warning light would appear on the instrument panel. The contact took the vehicle to a dealer where multiple repairs were performed on the vehicle. A year later, the contact stated that a "vehicle overheating, pull over" warning message appeared on the instrument panel. The contact had to restart the vehicle to clear the message and resume normal driving. The contact had spoken to the manufacturer and was informed that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 1,000. |
| Category | Engine, Fuel/propulsion System |
| Date | Dec 01, 2021 |
| State | TX |
| Description | Suddenly, the vehicle will stall only after it's been fueled. I've read reports of this being common in lots of ford vehicles with it having something to do with a fuel filter or emissions. The vehicle continues to run and drive but I fear it will continue to do worse. My only option currently is to leave the vehicle running while being fueled. |
| Category | Power Train |
| Date | Nov 29, 2021 |
| State | VA |
| Description | The contact owns a 2018 ford focus. The contact stated that upon depression of the brake pedal or while at a complete stop, the vehicle would vibrate without warning. The contact had taken the vehicle to the dealer on two occasions for the failure and both times, the contact had the clutch assembly, the seal gasket, and fluid replaced. Despite the repairs, the failure returned every 20,000 miles. Recently, the failure returned, and the contact was informed that the repair would not be covered under warranty. The manufacturer had been notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 20,000. |
| Category | Fuel System, Gasoline |
| Date | Nov 17, 2021 |
| State | NC |
| Description | The contact owns a 2018 ford focus. The contact stated while driving at various speeds, the vehicle would stall randomly. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. Upon investigation, the contact associated the failure with nhtsa campaign number: 18v735000 (fuel system, gasoline) however, the vin was not included. The manufacturer was informed of the failure but offered no assistance. The failure mileage was unavailable. |
| Category | Power Train |
| Date | Nov 17, 2021 |
| State | FL |
| Description | The contact's mother owns a 2018 ford focus. The contact stated while driving 20 mph, the brake pedal was depressed, and the vehicle started shaking abnormally while coming to a stop. The vehicle also experienced the abnormal shaking while moving off from a complete stop, whenever the accelerator pedal was depressed. The contact stated that the failure recurred several times. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the tcm (transmission control module) was faulty and needed to be replaced. The contact was informed by the dealer that the part was not available for the repair. An aftermarket replacement part was ordered to facilitate the repair; however, after installing the part, it failed to fix the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000. |
| Category | Unknown Or Other |
| Date | Nov 16, 2021 |
| State | FL |
| Description | The check engine light came on a week and a half ago and after having someone do a diagnostic test it sent a code saying an emissions leak somewhere. The car will sputter and sometimes will not restart after fueling and has to be revved up a bit to get it going. The scary part is when it starts to sputter when at an intersection. I called the dealership that I bought this ford focus brand new in 2018 which has 20,000 miles now and the girl answering phones at brandon ford tampa fl. Said my car would not be covered for my problem under warranty. I did not know until just checking online that this was actually one of 2 recall problems with the 2018 ford focus models. Would expect a little more from what is supposed to be the number one ford dealer in the south. I was blown off. Doubt my next new car will be a ford but I am waiting to hear back from you to see if I have any recourse here. Thanks for your time. [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Fuel System, Gasoline |
| Date | Nov 12, 2021 |
| State | TX |
| Description | The contact owns a 2018 ford focus. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the vehicle began to lose motive power and would not accelerate. The vehicle was taken to an independent mechanic who diagnosed that the canister purge valve had failed. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The manufacturer was notified of the failure and informed that the vehicle was not included in the nhtsa campaign number 18v735000 (fuel system, gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 64,000. |
| Category | Fuel/propulsion System, Power Train |
| Date | Nov 12, 2021 |
| State | IN |
| Description | Ford is aware if an issue with the dual clutch transmissions present in their ford focus models from 2011 to 2018. Recently they settled a lawsuit in the case if 2011 to 2016. I would like to report that this issue is still present. They currently want 8000 dollars for the transmission alone, and said that it is still a dual clutch, so it could do the same thing again and give out or it could be fine. |
| Category | Fuel/propulsion System |
| Date | Nov 08, 2021 |
| State | WV |
| Description | When putting gas in car put gas in car, variables in gas in tank, weather, or volume play no effect on this, car them won't keep running but only when we put gas in the vehicle turn car over doesn't want to stay running but only happens after putting gas in car. Whether that be a full tank or 15 cents cant give dates because it happens when put gas in car |
| Category | Power Train:automatic Transmission |
| Date | Nov 05, 2021 |
| State | TN |
| Description | The contact owns a 2018 ford focus. The contact stated while driving approximately 45 mph, the vehicle stalled randomly. The contact stated that the check engine warning light was illuminated. The vehicle was towed to a local mechanic where it was diagnosed with needing the transmission replaced. The vehicle was repaired however, the failure recurred. Upon investigation, the contact associated the failure with nhtsa campaign number: 18v735000 (fuel system, gasoline) however, the vin was not included. The manufacturer was informed of the failure and confirmed that the vin was not under recall. The failure mileage was approximately 103,000. |
| Category | Power Train |
| Date | Nov 04, 2021 |
| State | AZ |
| Description | The contact owns a 2018 ford focus. The contact stated while traveling at highway speeds, the vehicle would violently shake without warning upon the depression of the accelerator pedal. The contact stated that the shaking would cease once he took his foot off the accelerator pedal. The contact called the dealer and was informed that his vehicle was not included in nhtsa campaign number: 18v845000 (power train). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 56,000. |
| Category | Engine, Unknown Or Other |
| Date | Oct 18, 2021 |
| State | KY |
| Description | Purchased with less than 50k miles with warranty. 2k miles until warranty expired car started jerking and shuddering when taking off. Took to dealership no codes or recalls. A month later car would not start after refueling. Had mechanic replace fuel evap. Fixed one problem but not the shuddering. Problem seems to be worsening. Recall for half of the 2018 focus models for same issues but recall does not include all! |
| Category | Unknown Or Other |
| Date | Oct 14, 2021 |
| State | NC |
| Description | Turn the car on going in reverse and it stalled out were I couldn't stop and this was the second time that this happen |
| Category | Power Train |
| Date | Oct 13, 2021 |
| State | TX |
| Description | Since I bought the car in 2018 I noticed issues with the car. From jerking, shaking when accelerating, even not accelerating at times which almost caused an accident. Also not changing gears properly. It has left me several times with not giving me the option to reverse. For the first year I constantly took the car to ford dealerships to get checked with everytime it coming back with nothing wrong. I wasted time, money and it was really an inconvenience with the whole hassel. Not to mention the stress it put me through which led to mental issues, psychiatric visits and medications. I contacted ford several times and was also getting the run arround. They finally felt they could shut me with some type of free maintenance plan which at that time decided to give up and just accept. 5 months later took the car again with same issues and finally was told my a service rep that a transmission tech had never even looked it in tge past times. After being checked they had to replace something with the clutch. Also about months later some with the fuel valve/pcv had to be repaired which has been a recall for ford but not my specific vehicle/vin. And now only after 3 yeats of owning the car again having issues the same if not worse with the transmission. I no longer have bumber to bumber, powertain or extended warranty due to too many miles. I will be taking it tomorrow which I am sure is going to cost a lot not to mention I am still paying for the car. Oh and ford said even if it was the same thing with the clutch their repair warranty is only 2 years and I just passed that by a couple of months. I have always had used old cars and went through the hassle of car repairs. Being a single mom and moving to a bigger city to pursue my education I decided to buy a new vehicle so I wouldn't have problems but its been a nightmare with this car! I haven't been in a position to trade it or buy another car. I have just had to deal with it and its brought tears & caused mental issues. |
| Category | Fuel System, Gasoline |
| Date | Oct 08, 2021 |
| State | CA |
| Description | The contact owns a 2018 ford focus. The contact stated that while driving at 30 mph, the vehicle stalled with the check engine warning light illuminated. The contact called the dealer where she was informed that her vehicle could not be inspected the same day. The contact then had the vehicle towed to an independent mechanic who linked the failure to nhtsa campaign number: 18v735000 (fuel system, gasoline) however, the vin was not included. The mechanic called the manufacturer and it was confirmed that the vin was not included. The vehicle remained in the possession of the mechanic and was not repaired. The failure mileage was approximately 42,000. |
| Category | Fuel System, Gasoline:delivery:fuel Pump:control/drive Module |
| Date | Sep 27, 2021 |
| State | PA |
| Description | The contact owns a 2018 ford focus. The contact stated that the check engine warning light was illuminated while driving out of the parking space. The vehicle was taken to advance auto parts where the diagnostic code showed the canister purge valve failure. The contact took the vehicle to the dealer a month later as he was advised that an immediate fix was not required. The dealer diagnosed the failure as a canister purge valve failure that was stuck in the open position. The valve needed to be replaced as the vehicle was currently at the dealer for repairs. The manufacturer was informed of the failure and confirmed that the vin was not included in nhtsa campaign number: 18v735000 (fuel system, gasoline). The failure mileage was approximately 60,000. |
| Category | Fuel System, Gasoline |
| Date | Sep 21, 2021 |
| State | AZ |
| Description | The contact owns a 2018 ford focus. The contact stated that while starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and diagnosed with code p1450 (control system failure of fuel tank vacuum). The dealer was made aware of a recall but informed the contact that there was no recall associated with the vin. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to nhtsa campaign number: 18v735000 (fuel system, gasoline). The failure mileage was 55,261. |
| Category | Power Train:automatic Transmission:internal:clutches/bands |
| Date | Sep 15, 2021 |
| State | VA |
| Description | The contact owns a 2018 ford focus. The contact stated while driving 25 mph, the vehicle inadvertently started jerking. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the clutch had failed and needed to be replaced. The contact stated that the vehicle was not repaired. The contact stated that the failure recurred while driving. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 15. |
| Category | Engine |
| Date | Sep 10, 2021 |
| State | CA |
| Description | The contact owns a 2018 ford focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated, shook abnormally, and shuddered. The rpm's increased and the miles per gallon increased to 99. 9 miles per gallon. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the contact was informed that the purge valve, vapor canister, fuel tank, and fuel pump needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the nhtsa. No further assistance was provided. The contact stated the failure was related to nhtsa campaign number: 18v735000 (fuel system, gasoline). The approximate failure mileage was 29,106. |
| Category | Fuel/propulsion System |
| Date | Sep 09, 2021 |
| State | FL |
| Description | Check engine light came on and when a diagnostic code check was done error code p1450 appeared which appears to be a defective fuel tank pressure sensor. Gas tank is 3/4 full. Car is available for inspection. There was no accident. Just the cel error code |
| Category | Fuel System, Gasoline |
| Date | Aug 27, 2021 |
| State | OR |
| Description | The contact owns a 2018 ford focus. The contact stated while driving at various speeds, the check engine warning light illuminated, and the vehicle hesitated while accelerating. The contact managed to veer to the shoulder of the roadway and turned off the vehicle. The contact waited for approximately 5 minutes to restart the vehicle. The vehicle resumed its normal function. The vehicle was taken to the dealer where it was diagnosed that the gasket, fuel pump, fuel tank, and purge valve failed and needed to be replaced. The vehicle was not repaired. The failure recurred. The manufacturer was notified of the failure and informed the contact that the vin was not under recall. The failure mileage was approximately 45,000. |
| Category | Fuel/propulsion System |
| Date | Aug 27, 2021 |
| State | FL |
| Description | Purge valve. Yes. Code p1450 vacuum in gas tank. Yes. Yes no yes - 2 days ago |
| Category | Unknown Or Other |
| Date | Aug 24, 2021 |
| State | AL |
| Description | I bought the vehicle on 08/21/2021 which is 3 days ago the vehicle has 57k miles on it and I quickly found out why. I realized when stopping at red lights and then trying to accelerate when the light turns green the car boggs down like its stuck in a mud pit and then suddenly flies out of it. I almost rear ended a vehicle and then almost got rear ended. I had the same issues going up and over a mountain. And believe me if they had a return policy like wal-mart it would've been returned the same day. |
| Category | Power Train |
| Date | Aug 18, 2021 |
| State | TX |
| Description | I have under 20,000 miles on the car and its already having issues shifting. The service station said it was a transmission issue. It whines and makes a vibrating sound when I shift gears, and it occasionally kicks back when pulling out of a stop. |
| Category | Power Train |
| Date | Aug 18, 2021 |
| State | OH |
| Description | The transmission has shuddered and demonstrated excessive slippage for a year. This has caused problems when I accelerate into traffic. I reported it several times to the dealership (liberty ford in canton, ohio), and the dealer has finally confirmed the issue (several thousand miles after the warranty expired). |
| Category | Unknown Or Other |
| Date | Aug 17, 2021 |
| State | CA |
| Description | My car stalls out when trying to gain speed and then trying to restart it after it stall out is very hard to do. My check engine light is on with a p1450 code. |
| Category | Tires:sidewall |
| Date | Aug 14, 2021 |
| State | NY |
| Description | All four original tires replaced, balanced and front end alignment completed 11/23/20 at pep boys. The new passenger front and rear tires developed sidewall 2 inch "bubbles" over the next several months and I have replaced the front passenger at my expense. The rear passenger (shown in the photo) has yet to be replaced. The front sidewall bubble possibly was due to slight abrasion but should not have occured. |
| Category | Unknown Or Other |
| Date | Aug 12, 2021 |
| State | NC |
| Description | The car engine shuts off (or fails) without any warning while driving. This has happened randomly on numerous occasions since we purchased the car in january of 2021. Today the check oil light and check engine light both came on prior to the engine just completely shutting off while driving and would not restart. There was also a strange engine noise accompanied by the engine running “rough†prior to engine failure. We had to get the car towed. We looked up recalls and there was a recall for our make/model/year but none associated with our specific vin #. However the recall described our same issues. We would like this investigated as this is very dangerous, unexpected and concerning. The incident happened in a busy city , on a busy road during work hours. The car is currently at a ford dealership awaiting inspection but we were already told there are zero recalls for our vin #. |
| Category | Fuel System, Gasoline:storage:evaporative Emissions:hoses/valves/sensors |
| Date | Aug 11, 2021 |
| State | NY |
| Description | The contact owns a 2018 ford focus. The contact stated while that while his daughter was driving 30 mph, the check engine warning light illuminated. The driver continued to drive to her residence. The contact then took the vehicle to the local dealer to have the vehicle diagnosed. The contact was informed that the failure was due to an evap leak. The dealer repaired the vehicle by replacing the defective part. The manufacturer was made aware of the failure. The failure mileage was approximately 55,100. |
| Category | Unknown Or Other |
| Date | Aug 04, 2021 |
| State | TN |
| Description | Engine and all electrical power suddenly stops while driving with no warning. Car shows "starting system fault" when key is turned. After about 30 minutes everything restarts but the car only goes a few miles before cutting out again. This failure is extremely dangerous. We took the car to town and country ford in nashville tn on monday july 26,2021 and picked it up on friday july 30. They said it had been repaired, I drove approximately 6 miles and was on a 5 lane highway doing 60mph when it happened again. I was lucky to safely get to the side of the road. Since the air conditioning and windows also stopped when the heat index was 105 degrees that represents another possible danger. On sunday july 25 the engine light came on, but being sunday there was no place to read the code. After the first failure occurred about 10am monday we had the code read as a p1450. As I hadn't had any experience with fuel system/ emission control we decided to take it to the above dealer. At the time of the friday failure there was no code or warning. This failure method is extremely dangerous as a car may suddenly stop running in high speed traffic. I have no idea what would have happened if I had been going uphill. Also if the service tech cannot detect the problem it may be widespread. Vehicle is currently in the dealership. |
| Category | Fuel System, Gasoline |
| Date | Jul 26, 2021 |
| State | FL |
| Description | The contact owns a 2018 ford focus. The contact stated that after refueling the vehicle would not restart. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed nor repaired. Upon investigation, the contact associated the failure with nhtsa campaign number: 18v735000 (fuel system, gasoline) however, the vin was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 50,000. |
| Category | Power Train |
| Date | Jul 22, 2021 |
| State | TN |
| Description | The contact owns a 2018 ford focus. The contact stated that while on a slight incline reversing, the vehicle went forward instead. Additionally, the transmission was slipping and hesitating. The contact stated that several unknown warning lights became illuminated. The contact called the local dealer, but the vehicle was not diagnosed nor repaired. The contact called another local dealer ted russell ford lincoln (8551 kingston pike, knoxville, tn 37919, (865) 693-7611) however, the vehicle was not diagnosed nor repaired. The contact stated the failure was like nhtsa campaign number: 18v845000 (power train). The contact was concerned about driving the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000. |
| Category | Wheels:lugs/nuts/bolts |
| Date | Jul 15, 2021 |
| State | AL |
| Description | With a flat tire on the side of the road wheel lugs can not be removed with supplied wrench because the wheel lug nuts nave a soft metal cap that does not allow the supplied wrench fit the lugs after the tires have been rotated by dealer or any one because the lugs become distorted . |
| Category | Unknown Or Other |
| Date | Jul 14, 2021 |
| State | WV |
| Description | Check engine light came on. Vehicle is extremely hard to start after refueling. Seems to be same symptoms as ford recall 18s32. Nhtsa campagin id 18v735000 |
| Category | Fuel/propulsion System |
| Date | Jul 02, 2021 |
| State | MA |
| Description | my car just stalls when gas get below a quater tank of gas and when getting gas car wont start after gas gets in tank needs a couple of tries before it starts without stalling yesterday we were driving we had 31 miles on dash the car died out in middle of road wouldnt start walked to gas station to get gas my car has every problem that there is a recall for same vehicle.. |
| Category | Electrical System:instrument Panel:fuel Gauge:fuel Level Float/sensor/sending Unit |
| Date | Jun 21, 2021 |
| State | IL |
| Description | Everytime I fill my gas tank . Dies ,cuts out ,won't stay at a idle. Also the power train . When taking off at times feels like the transmission is falling out jerking or hesitant. |
| Category | Power Train |
| Date | Jun 15, 2021 |
| State | SC |
| Description | The contact owns a 2018 ford focus. The contact stated while driving at various speeds, the vehicle shuddered and hesitated while shifting gears. The contact stated that there was an abnormally loud sound coming from the transmission. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed however, there was nothing needing to be replaced. The vehicle was not repaired. The contact was relating the failure to nhtsa campaign number: 18v845000 (power train). The manufacturer had been informed of the failure and informed the contact they could not assist. The failure mileage was approximately 25,225. |
| Category | Steering |
| Date | Jun 15, 2021 |
| State | FL |
| Description | The contact owns a 2018 ford focus. The contact stated while driving at various speeds, the power steering malfunctioned causing the steering wheel to become difficult to turn in either direction. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure however, no assistance was provided. The failure mileage was 30,000. |
| Category | Fuel System, Gasoline:storage:evaporative Emissions:canister |
| Date | Jun 11, 2021 |
| State | FL |
| Description | Vehicle stalls when driven. Consistent with the 2018 ford focus deformation recall. Dealership says this vehicle was not part of this recall. Vehicle has been repaired by dealership. |
| Category | Fuel System, Gasoline:storage:evaporative Emissions:hoses/valves/sensors |
| Date | Jun 08, 2021 |
| State | PA |
| Description | The contact owns a 2018 ford focus. The contact stated while starting the vehicle, the check engine warning light illuminated. The contact stated that the check engine warning light disappeared but re-appeared prior to the vehicle losing motive power and stalling. The contact took the vehicle to the local dealer who inspected the vehicle and stated that the failure was related to the purge valve. The contact was advised to unlock the fuel cap and tighten to remove air from the fuel tank however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 42,000. |
| Category | Power Train:automatic Transmission:control Module (tcm, Pcm) |
| Date | Jun 06, 2021 |
| State | PA |
| Description | I bought my car on july 12, 2019 and had a pcm issue few months after that was messing with the transmission. It was covered under factory warrenty. Now 18 months later im having the same transmission issue but with a different code.. (p07a5) which is something internal. There should be a recall for this transmission cause I cant keep spending money to have this fix |
| Category | Engine, Fuel/propulsion System |
| Date | Jun 02, 2021 |
| State | PA |
| Description | Vehicle stalles, stutter on startup. Evap faults. Problem with the canister purge valve. Seems the car has some recalls issues. |
| Category | Fuel/propulsion System, Power Train |
| Date | May 31, 2021 |
| State | IL |
| Description | First the car engine light came on. Auto put on computer said it's was a emissions thing .. Now everytime I put gas in it the car stalls and it is hard to keep it going. Also when pulling out it will jerk like the transmission is falling out |
| Category | Fuel/propulsion System, Unknown Or Other |
| Date | May 25, 2021 |
| State | VA |
| Description | On 3-28-21 I got an oil change. Shortly after my engine light came on with error code p1450 which it didn't have beforehand. We first took the car to a mechanic and he said that the code is consistent with a known recall for that year and model for a problem with the fuel system. We took it to a ford dealership to get an evaluation done and they confirmed that the problem was consistent with the recall the mechanic mentioned however there is no recall for my vin number. When we put gas in the tank and turn it on again, the engine stalls. It runs rough when idle and sometimes has a problem getting up to speed from sitting at traffic lights. |
| Category | Fuel/propulsion System |
| Date | May 17, 2021 |
| State | AZ |
| Description | My car has stalled immediately after putting gas in my car the last two times I've put gas in my car. The last time was may 16, 2021. My car stalls two or three times after I put gas in it. After it starts the idle is rough and will even stall again after running rough for a bit. The potential danger there is that it will stall after leaving the gas pump. I assumed it was the fuel system because the issues I'm getting match the issues that led to a recall of other cars like mine. There are no warnings when this happens. |
| Category | Power Train |
| Date | May 12, 2021 |
| State | NY |
| Description | Every so often when I step on the gas to accelerate, the car sort of shudders. I've had this problem with the car before and knew it was the transmission. I've also had transmission problems with the car I had previous to this one which was a 2014 ford focus. I have been told that this is normal for transmissions to act this way, but it has happened way too often to be normal. |
| Category | Engine, Fuel/propulsion System |
| Date | May 06, 2021 |
| State | PA |
| Description | Our 2018 ford escort has the same problems described in: nhsta campaiign #18v7350000 recal id 298184 but this vin is not on recall. We pulled out into traffic and the car just died luckily it was not on a highway. We need to keep the tank as close to full as possible and fill the gas tank at the coolest part of the day and it takes a while to get the car started. One time after filling the tank we had to wait 15 mins and the car ran fine then it just died, nearly getting rear ended by a tractor trailer. That was on 4-20-21 and otyher times before. |
| Category | Power Train |
| Date | Apr 21, 2021 |
| State | TN |
| Description | I went on a trip and the transmission would jump and buck in first and second gear and I also hear grinding noses when it starts jumping called dealerships and was told I was not covered on this year model |
| Category | Power Train, Unknown Or Other |
| Date | Apr 21, 2021 |
| State | TN |
| Description | When driving, the car will shutter when changing gears. Also in march 2021, radio, backup camera and usb ports stopped working. Dealership said that it wasn't covered under warranty and paid over 0 for a new radio to be installed. |
| Category | Power Train |
| Date | Apr 13, 2021 |
| State | IL |
| Description | Hi I took my car into the dealership for the transmission and they told me that the 2018 ford focus has the same clutch as the old 2012-2016 ford focuses and that they'll change the clutch and that they're is no real fix. I seen that the 2012-2016 ford focus has a recall for the transmission however the 2018 doesn't have a recall through the nhsta and it is the same transmission and that the dealer says people need to notify the nhsta as it is a recurring problem and that they change many clutches and transmissions on the 2017-2018 and that the problem keeps persisting the same as the 2012-2016 models. The transmission will slip from first to second gear, the steering wheel vibrates, and the transmission will also grind while driving. |
| Category | Engine, Fuel System, Gasoline |
| Date | Apr 12, 2021 |
| State | VA |
| Description | Tl* the contact owns a 2018 ford focus. The contact stated while the vehicle was stationary, the vehicle would not start after refueling. The contact stated the check engine warning light was illuminated. The vehicle was not taken to a local dealer or an independent mechanic to be diagnosed. The contact believed that the failure was related to the purge valve. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the vin was not under recall. The failure mileage was approximately 40,000. |
| Category | Steering |
| Date | Apr 07, 2021 |
| State | TX |
| Description | I was backing out of a parking space in a parking garage when the steering locked up on the vehicle. I was unable to turn the steering wheel to drive the car. There was no message or alert on the vehicle dash. I had to wrestle the steering wheel with great difficulty to get the car in position to be towed, as the vehicle was undriveable. The dealership determined that the electric assist power steering rack had failed and needed to be replaced. Since the vehicle was 2 months out of warranty, I had to pay for the repair ( text="Who are we? We are Lemberg Law, a Consumer Law Firm" smalltext="Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win." img="balance" color="green",840). If the steering failed while driving on an interstate, an accident could have occurred. |
| Category | Power Train |
| Date | Mar 30, 2021 |
| State | AZ |
| Description | Constant inconsistent shifting of the transmission, along with a pause on occasion when you go to accelerate across an intersection. |
| Category | Engine |
| Date | Mar 29, 2021 |
| State | FL |
| Description | The vehicle is hard to start after I work a 10 shift. After it is started, it runs rough and tries to die. The only way to get it to stop running rough is to get it to highway speed for about 10 minutes. I have to rev the engine up with my foot on the brake just to get going. It has tripped the check engine light. I took it to auto zone to have them check the code. It says that it has something to do with the cannister purge valve. I have included the report from auto zone. I also did a search on the internet for 2018 ford focus recalls and it came back with the canister purge valve. Apparently my engine hasn't made it into the recall yet because nothing came up when I searched my vin. I am afraid that I am going to try to cross a road and the engine dies right in front of oncoming traffic. |
| Category | Electrical System, Engine |
| Date | Mar 26, 2021 |
| State | PA |
| Description | Tl* the contact owns a 2018 ford focus. The contact stated while driving at various speeds, the vehicle stalled without warning. The contact stated that upon restarting the vehicle, the vehicle would shake abnormally. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the solenoid needing to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was informed of the failure. The contact was informed that the vin was not under recall. The failure mileage was approximately 50,000. |
| Category | Fuel System, Gasoline |
| Date | Mar 17, 2021 |
| State | NC |
| Description | Tl* the contact owns a 2018 ford focus. The contact stated while the vehicle was stationary at a gas station, after refueling the vehicle, the vehicle failed to start-up. The contact stated that the check engine warning light was illuminated. The contact stated she had to attempted to start-up the vehicle five times. The vehicle was taken to an independent mechanic however, the vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of failure. Upon investigation, the contact associated the failure with nhtsa campaign number: 18v735000 (fuel system, gasoline) however, the vin was not included. The failure mileage was approximately 85,000. |
| Category | Power Train, Vehicle Speed Control |
| Date | Mar 16, 2021 |
| State | GA |
| Description | When my car is running and sitting idle at an intersection, it stutters ans hesitates to accelerate. When I am driving on the highway and I beed to sliw down or speed up; my car stutters and hesitates. |
| Category | Electrical System, Fuel/propulsion System |
| Date | Mar 13, 2021 |
| State | OR |
| Description | Fueled the vehicle and drove it later and it stalled. Warning lights came on. It is a 2018 with only 26,000 and we owned it a week. Bought from what we thought was a reputable dealer. Hillyers ford |
| Category | Engine, Fuel/propulsion System, Vehicle Speed Control |
| Date | Mar 04, 2021 |
| State | GA |
| Description | Car keeps idling up at a stop or when I slow down skips and acts like its gone cut off when it does idle down |
| Category | Steering |
| Date | Feb 18, 2021 |
| State | OH |
| Description | Tl* the contact owns a 2018 ford focus. The contact stated while making right turn, he heard an abnormal sound and the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact drove to his daughter's residence where he replaced the steering fuse. The contact then drove to his residence. The vehicle was towed to an independent mechanic and was informed that the electric motor and the steering gear needed to be replaced. The contact called walt sweeney ford (5400 glenway ave, cincinnati, oh 45238, (513) 922-4500) and was made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was 50,100. |
| Category | Power Train |
| Date | Feb 17, 2021 |
| State | OH |
| Description | Tl* the contact owns a 2018 ford focus. The contact stated while driving at various speeds, the vehicle hesitated when the accelerator pedal was depressed. There was no warning light illuminated. The vehcile was taken to ricart ford (4255 s. Hamilton rd, groveport, oh 43125) where the failure could not be determined. The contact researched the failure online and linked the failure to nhtsa campaign number 18v845000 (power train) however, the vin was not included. The manufacturer was not made aware of the failure. The failure mileage was 5,000. |
| Category | Fuel System, Gasoline |
| Date | Feb 09, 2021 |
| State | NC |
| Description | Tl* the contact owns a 2018 ford focus. The contact stated that upon refueling the vehicle, the vehicle stalled with the check engine warning light illuminated on the instrument panel. The contact took the vehicle to cloninger ford (511 jake alexander blvd s, salisbury, nc 28147) and was provided a diagnostic fee to inspect the vehicle. Upon investigation, the contact linked the failure to nhtsa campaign number: 18v735000 (fuel system, gasoline) however, the vin was not included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000. |
| Category | Fuel/propulsion System |
| Date | Feb 05, 2021 |
| State | NC |
| Description | My canister purge valve needs to be replaced. It is not under warranty but it should be. Many people are complaining online and the dealership itself confirmed a lot of people are having this problem. |
| Category | Air Bags, Fuel/propulsion System, Service Brakes |
| Date | Feb 03, 2021 |
| State | FL |
| Description | When coming from a complete stop at a red light upon pressing the gas to put yhe vehicle in motion again , it stalls before taking off. The airbag under the steering wheel deployed when my knee bumped it. When putting gas in the car the car will not start back up , it starts n turns off on its own. |
| Category | Fuel System, Gasoline |
| Date | Feb 02, 2021 |
| State | VA |
| Description | Tl* the contact owns a 2018 ford focus. The contact stated that the check engine warning light illuminated at vehicle start-up. The contact took the vehicle to an independent mechanic who informed him that the vehicle had a defective stuck open canister purge valve. Days later while at a stop light, the vehicle stalled without warning while depressing the accelerator pedal. The contact restarted the vehicle after some time and resumed normal driving. The contact then called ourisman ford lincoln of alexandria (6129 richmond hwy, alexandria, va 22303) where he was informed that there were no recalls on the vehicle. Upon investigation, the contact discovered nhtsa campaign number: 18v735000 (fuel system, gasoline) which he linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 42,000. *bf |
| Category | Fuel/propulsion System, Vehicle Speed Control |
| Date | Jan 30, 2021 |
| State | NC |
| Description | Sometimes when I run the car early off in the morning I usually let it warm up. But even though I do that it seems like it kind of like struggles if I accelerate slowly, and I'm doing so it kind of like jerks the vehicle forward a couple times until it just clicks. That's for the,for the speed control I think I put it under. As for the other issue I will take it to autozone and I needed to get codes because my check engine light is on. And now I'm wondering if it's under recall, because the code p0456, evaporative emissions system and it says there's small leak or it's considered a small leak so I'm just wondering but if you guys can please tell what it could be that would be awesome |
| Category | Fuel/propulsion System, Power Train |
| Date | Jan 22, 2021 |
| State | FL |
| Description | Issue with the fuel purge valve. After getting gas, check engine light comes on and vehicle will not start. Also, problems with the clutch. Vehicle stutters and stalls, as well as leaps while in gear. |
| Category | Power Train |
| Date | Jan 14, 2021 |
| State | MI |
| Description | The vehicle stutters and hesitates when taking off or going around corners. I have panicked several times wondering if I was going to get hit by someone when the vehicle hesitates and stutters. It's so pronounced that it feels like the tires bounce. I have been complaining about this to two ford dealers and also ford motor company for a very long time and have taken it in 2-3 times to look at the transmission and was told it was not covered, nor was there a recall. I do know this is an ongoing issue with this transmission. |
| Category | Engine, Power Train, Unknown Or Other |
| Date | Jan 13, 2021 |
| State | AR |
| Description | My boyfriend got this car april 13 of 2020 and about a month and a half after we got it it statts acting up... Not shofting out of lower gears. Shuddering . When you stop at a stop light for too long and go to take off it almost stalls. We almost got hit because of it! It sounds lile gears are grinding or like we are dragging something under the car. We have taken it in twoce to get checked and the forst guy that srove it around the lot sais something was wrong woth it nut aftwr they had it on the shop for about an hour ans a half they bring it back to us the second time and say nothing os wrong woth it.... It is getting worse and worse. Is statted out just not wamting to shift from second gear now it doesnt even wanna shift out of first most the time. 45000 miles. There should be no issues woth this car. |
| Category | Structure:body, Unknown Or Other, Visibility/wiper |
| Date | Jan 11, 2021 |
| State | NY |
| Description | The car's exterior design causes the rear window and entire hatchback to continually become covered in road dirt and obscure visibility out the rear window. The rest of the car is immaculately clean but the wind dynamics of the car design cause road debris to accumulate on the rear portion or the car. This happens when in motion in all types of driving. |
| Category | Fuel/propulsion System |
| Date | Jan 08, 2021 |
| State | CA |
| Description | Scan code p1450.. According to ford 1. 28 million of this type vehicle had a faulty gas vacuum valve (?) that had to be replaced. Although I'm having the exact same problem the dealer has stated it's 'not their problem'. |
| Category | Engine |
| Date | Jan 05, 2021 |
| State | VA |
| Description | My car shakes, jerks, does not want to accerlate or shift gears |
| Category | Engine, Fuel/propulsion System, Vehicle Speed Control |
| Date | Jan 03, 2021 |
| State | GA |
| Description | My car has been having a issue staying on, it constantly has to get jumped after I pumped gas, while I was in the middle of driving the car cut completely off. I'm having a problem also reversing and acceleration, my car is not going past 10 miles. I only have 85000 miles |
| Category | Power Train |
| Date | Jan 03, 2021 |
| State | FL |
| Description | When I am in the stop light and begin to run the car, sometime, when the car make the change of first speed to second speed, it begin to tremble (shake). |
| Category | Engine, Power Train, Vehicle Speed Control |
| Date | Dec 09, 2020 |
| State | AZ |
| Description | I got the vehicle on 4/30/2019, one month later, the vehicle began with issues. After you come to a full stop and then you let you foot off the brake and press the accelerator to go forward, the car shakes / vibrates. I have already taken my vehicle 3 times to the dealership about the same issue, the issue does get fix but after a month, the same issue begins again. The dealership told me that this problem will happen every month, I was never told about it before I bought/finance the vehicle. Also my vehicle is not getting the proper full mileage it should be getting |
| Category | Power Train, Suspension |
| Date | Dec 08, 2020 |
| State | VA |
| Description | Vehicle is slow accelerating on the highway getting on and off ramps. It jerks and lags when proceeding after a stop. This has been an on going problem since purchase. Serviced multiple times. Problem addressed for about a week and the jerking always returns. |
| Category | Engine, Power Train, Vehicle Speed Control |
| Date | Dec 04, 2020 |
| State | NC |
| Description | After you come to a full stop and then you let you foot off the brake and press the accelerator to go forward, the car shakes/trembles. It happens very often. Didn't pay too much mind to it at first, but it keeps happening. |
| Category | Fuel/propulsion System |
| Date | Dec 02, 2020 |
| State | NC |
| Description | The cars evap system has a leak |
| Category | Fuel/propulsion System |
| Date | Dec 01, 2020 |
| State | OH |
| Description | Evap purge valve went bad. There is a recall on focuses 2012-2018 for the purge valve but not my particular vin. I have owned this car for 26 months. I don't expect something like this to go bad that soon. Repair not covered under the emissions warranty nor the power train. This defect caused my engine light to come on, the car to run rough and prompt several engin codes. |
| Category | Unknown Or Other |
| Date | Nov 23, 2020 |
| State | CA |
| Description | My 2018 ford focus st (~8k miles) has been having issues with rpms suddenly increasing when shifting gears. For example, two weekends ago, I was shifting from second gear to third gear and my car went up by 3000 rpms after I let my foot off the throttle. On its own! This issue has been happening intermittently usually when the car is hot (about an hour or so ride) and exaggerated when the floor heating is on. I thought it might have been a valve issue but found multiple forum posts with this exact problem and how a lot of st owners went through multiple dealerships to get their throttle pedal assembly replaced to permanently fix the problems. Here are the links to the forum posts: https://www. Focusst. Org/threads/rpms-actually-increase-on-clutch. 128706/ and https://www. Cargurus. Com/cars/discussion-t75504_ds901319. Also a video demonstrating the issue: https://www. Youtube. Com/watch? V=eqo2ph9khlc (the video is regarding the 2018 focus rs which has the same pedal parts as the 2018 focus st). This has caused people accidents and I believe it should be looked into. |
| Category | Power Train |
| Date | Nov 21, 2020 |
| State | FL |
| Description | A year after purchasing the vehicle brand new the car began to 'slip' and shudder during acceleration. The clutch was found to be bad and was replaced under warranty. A year later the car is experiencing the same symptoms and is having difficulty shifting gears especially at high speeds on the highway. Way too much rpm is required for the car to function at high speeds. |
| Category | Power Train |
| Date | Nov 11, 2020 |
| State | OH |
| Description | My car started shaking when taking off. Looking into it I found out it is a know problem with a bad transmission that is the ford focus. It was recalled in previous years but ford said they fixed it in the new models. I can't afford to take it to a shop to have it replaced so I just have to drive it hoping it get recalled before my transmission goes out. The problem is with the transmission it shudders from 1-2 gear. They were forced to recall the manual version because of this problem but not the automatic as of yet. When the car is off and in park you can turn the tire back and forth and hear the gears clanging back in fourth in the transmission which is not normal. I don't have a mechanics report to submit. The only thing I have is a video of what it sounds like but it won't let me submit it through here. You can email me with any other questions of if you want the video. It happens every time I drive it. While at this point it isn't a safety concern of it progresses or the transmission goes out while driving it could be. |
| Category | Engine |
| Date | Nov 08, 2020 |
| State | OH |
| Description | Everytime I go to get gas and try to restart my car, check battery light pops up and my car won't fully start, and ever since this has been happening my check engine light is always on, today I had to call someone get a jump at the gas station. |
| Category | Service Brakes, Unknown Or Other |
| Date | Nov 02, 2020 |
| State | MI |
| Description | I bought my 2018 ford focus hatchback on 06/23/2018 and on 09/03/20 I had to have my front and rear rotors and brake pads replaced. The rotor was cracked and they were really rusted. Making my car undrivable. This makes me sick that ford uses such cheap parts that I myself as a poor michigander had to replace rotors and brake pads within 2 years of buying a brand new car. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Oct 30, 2020 |
| State | MD |
| Description | Check engine light is on. Service dept identified problem codes p1450, p0456 which are under recall but the vin for my car is not under recall. Recall notice warns, engine could stall at anytime! Called ford customer relations center, nothing done because vin is not under recall. Cannot drive car because it is unsafe. On fixed income, cannot pay for repair out of pocket. Please help. Thank you. |
| Category | Electrical System, Fuel/propulsion System, Unknown Or Other |
| Date | Oct 23, 2020 |
| State | MO |
| Description | Service engine light indicated evap,very small leak. Reset code and a different code came up for a vacuum in the fuel tank. Unable to effect repairs my self and made an appointment at cardinal ford dealership. 11400 new halls ferry rd. Stl, 63033. Attached documents detail repair and cost. |
| Category | Fuel/propulsion System |
| Date | Oct 19, 2020 |
| State | IL |
| Description | Car stalled while driving and would not re-start. Car was low on fuel (approximately 1/8 of tank) but was not out of gas. |
| Category | Engine, Fuel/propulsion System |
| Date | Oct 16, 2020 |
| State | AL |
| Description | The engine stalls after adding fuel at a gas station, then hesitates to start. Also, the transmission (automatic) slips gears, especially when vehicle has been driven for long period of time. Transmission also makes clicking noises when driving off. |
| Category | Power Train |
| Date | Oct 15, 2020 |
| State | MO |
| Description | While driving the transmission feels like it is stuttering. Not much more information than that it's close to what was happening on the older focuses happens more upon acceleration |
| Category | Power Train, Unknown Or Other |
| Date | Oct 03, 2020 |
| State | OH |
| Description | My transmission clutches. They hesitate , shutter and it never wants to move and has already been repaired twice. |
| Category | Engine, Fuel/propulsion System, Unknown Or Other |
| Date | Sep 25, 2020 |
| State | TX |
| Description | There are more than a few faulty purge valve and similar type valves on the ford focus possibly causing excessive vacuum in fuel vapor management system. The excessive vacuum may result in an engine stall while driving,. Without warning and without the ability to restart the vehicle, increasing the risk of a crash. And yet my year model and motor size did not make that list. But yet I have this problem on my 2018 ford focus se only @ 40,0000 miles . This could have been a huge safety issue w/ my young college student driving all hours of night on back roads due to her schedule. She had no warning no check engine light nothing. She was very lucky this did not stall on the highway. She could have been rear-end or who no what else. I believe this should me ford manufacturing issue and that it should be added to safety recall list |
| Category | Fuel/propulsion System, Power Train |
| Date | Sep 25, 2020 |
| State | ME |
| Description | The engine stalls after adding fuel at a gas station, then hesitates to start. Been told its the purge valve stuck, but dealer checked and only cleared the engine light. Also, the transmission clutch slips from 1st to 2nd gears, especially when vehicle has been driven for long period of time. Transmission also makes clicking noises when driving off. Note; the same vehicle, year, make and model have been recalled for the very same issues, however for some reason my vehicle has not been recalled. |
| Category | Fuel/propulsion System |
| Date | Sep 23, 2020 |
| State | AZ |
| Description | My car has been stalling, not wanting to turn on and its also using way more gas than what it should really be using. I went from having 34-35 miles to the gallon and it dropped down to 29 miles to the gallon... I have taken it to get a diagnostic test and they said it was my purge valve. |
| Category | Unknown Or Other |
| Date | Sep 22, 2020 |
| State | TX |
| Description | The lcd screen is totally black. No visible controls without screen. |
| Category | Fuel/propulsion System |
| Date | Sep 01, 2020 |
| State | PA |
| Description | My car 2018 ford focus isn't part of the recall. I'm having the same problem with the canister purge valve. |
| Category | Fuel/propulsion System, Power Train |
| Date | Aug 29, 2020 |
| State | TX |
| Description | In the past 3 months I have stayed stranded several times. I did have gas, the times I stayed ranged from it saying I had 13miles, another time I was at 28miles, another time at 30miles and the most recent time was 20 miles. 3 days ago the engine sign came out, that day I as at a ford quickened getting an oil change and told them about it and was told they were going to charge me to check the code so I didn't till today that I had time to take it to autozone and it was free. The code that came out is p1450 (3/3) permanent. I did notice there was a recall in october 2018, I bought my car feb 2018. Please please help, I am barely affording the car payment, I wouldn't know what to do if I stayed stranded and this time it doesn't turn on, I need the car for work, it could affect me financially and emotionally. |
| Category | Unknown Or Other |
| Date | Aug 26, 2020 |
| State | KS |
| Description | I was on my way to work on 8/25/2020 about a mile away the engine light comes on so I turn around to leave it home then my vehicle stalled all of the sudden with no warning other than the engine and oil lights caming on, I towed it to the dealership for adiagnosis same day and this morning of 8/26/2020 I received a call from the dealers shop and they are stating that the oil pump went out and ruined the battery and now I have to replace the battery on the vehicle, now im concerned because I did not get any warning from the engine, no smoke, no rattling or shaking and the weird thing is that it cranks but wont start, it just stalled and it turns out to be a blown engine. |
| Category | Engine, Vehicle Speed Control |
| Date | Aug 20, 2020 |
| State | IL |
| Description | When driving my car the engine stalls trying to get it up to speed and when you attempt to step into it my car stalls to where it feels like your foot is at the floor my dealership claims it's just the style of the car it's supposed to do that |
| Category | Air Bags |
| Date | Aug 19, 2020 |
| State | AL |
| Description | My daughter driving her 2018 ford focus hatchback was involved in a high impact front end collison at approximately 35 mph at impact. The focus hit a suv who suddenly made a complete stop for no reason on 40 mph road. The impact was a direct hit to the focus's front bumper flush with suv's back bumper. The driver's side knee airbag was the only airbag to deploy and the my daughter (driver) was taken by ambulance to the nearest hospital, suffered multiple compression fractures of the spine, injuries to multiple intervertebral discs, an apparent knee ligament injury, and other superficial bruises, cuts, and scraps to the hips, legs, shoulder, chest, and arms. The hood ended up bent in half like an "a" frame, the windshield was cracked, most of the front end was pushed into the engine compartment, and the steering wheeling housing was cracked. The ford focus is a total loss. During extraction of the driver, the fire and rescue cut power to the vehicle to prevent the steering wheel air bag from deploying. They remarked to the driver that the steering wheel and side airbags should've deployed with the amount of impact to the vehicle and injuries sustained by the driver. My daughter has been in the hospital 3 days and is awaiting a back brace and knee brace and appointments with a neurosurgeon, orthopedic surgeon, physical therapist, and pain management. There was no indication of a warning light for faulty air bag and the vehicle had approximately 30500 on it and was still under the original manufacturer's warranty. A copy of the police report is pending release at this time. |
| Category | Engine, Power Train |
| Date | Aug 12, 2020 |
| State | SC |
| Description | Tl* the contact owns a 2018 ford focus. The contact stated that after refueling, the engine would not immediately start. The failure was only present when refueling more than a half tank of fuel. Also, while driving at various speeds, the vehicle would suddenly shutoff and the message transmission not in park would be displayed. The cause of the failures were not determined. The local dealer palmetto ford located at 1625 savannah hwy, charleston sc 29407 and the manufacturer were notified of the failures but no assistance was offered. The contact was informed that the vehicle was not included in the nhtsa campaign number 18v735000 (fuel system). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 60,000.*dt*jb |
| Category | Fuel/propulsion System |
| Date | Aug 06, 2020 |
| State | MI |
| Description | Stuck canister purge valve (may cause stall). Mine always triggered p1450 "unable to bleed up fuel tank vacuum" code after filling at gas station. I purchased and replaced the canister purge valve from ford in midland, mi. This should have been a recall part and I should not have had to purchase! This design is flawed and all models with this design (and all years) need to be added to the recall. This could have been very dangerous if it stalled at a bad time. |
| Category | Engine |
| Date | Jul 28, 2020 |
| State | OK |
| Description | Tl* the contact owns a 2018 ford focus. The contact stated that on several occasions while driving after refueling, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed that the evap purge valve needed to be replaced. The vehicle was not taken to a dealer and was not repaired. The manufacturer was made aware of the failure and referred the contact to nhtsa. The failure mileage was approximately 63,000. |
| Category | Power Train |
| Date | Jul 22, 2020 |
| State | IN |
| Description | When accelerating from a stop the car will occasionally shudder. My gear also shifts hard and slips sometimes on the downshift to 1st. The slip on the downshift lurched my car forward in the rain and almost slid me into an intersection that was busy. When I brought the car to ford they told me they couldn't duplicate my issue and that they couldn't do anything which means I am now stuck terrified to drive my car in the rain. Which is ridiculous considering it only has 49k miles |
| Category | Fuel/propulsion System, Power Train |
| Date | Jul 21, 2020 |
| State | MA |
| Description | My purge valve stuck on open each full of gas the car idle and die for couple time power train granding at low mpg |
| Category | Fuel System, Gasoline, Fuel/propulsion System |
| Date | Jul 17, 2020 |
| State | LA |
| Description | When you refuel the car it will hesitate to restart, it takes at least three times to get the car to start. |
| Category | Power Train |
| Date | Jul 17, 2020 |
| State | OR |
| Description | Tl* the contact owns a 2018 ford focus. The contact stated that while attempting to overtake another vehicle, the vehicle slipped out of gear. The vehicle then decelerated independently. The contact almost got rear ended. The vehicle was taken to crater lake ford lincoln (2611 biddle rd, medford, or 97504, 541-887-6176) but was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 49,500. |
| Category | Engine, Power Train |
| Date | Jul 14, 2020 |
| State | KY |
| Description | Tl* the contact owns a 2018 ford focus. The contact stated that while his wife was driving, the vehicle failed to properly accelerate. The contact stated that the accelerator pedal was depressed however, the vehicle sputtered, hesitated, jerked, and responded very slowly. There was no warning lights illuminated. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 9,000. |
| Category | Fuel/propulsion System, Power Train |
| Date | Jul 09, 2020 |
| State | TX |
| Description | My car is doing the exact same problems the other recalls are having. Problems with the evap system and the transmission stalling I put it in gear and it wont go |
| Category | Steering |
| Date | Jul 01, 2020 |
| State | FL |
| Description | Tl* the contact's wife owns a 2018 ford focus. The contact stated that while his wife was driving at 45 mph, the power steering ceased with the power steering assist warning light illuminated. The vehicle was towed to gary yeomans ford lincoln (1420 n tomoka farms rd, daytona beach, fl 32124) where the vehicle was diagnosed with power steering failure and repaired. Several months later while driving at 45 mph, the steering ceased with the power steering assist warning light illuminated. Gary yeomans ford was contacted and it was suggested to remove the negative battery terminal for approximately twenty minutes and then reconnect the terminal to reset the system. The instructions were followed however, the failure recurred. The vehicle was towed back to the same dealer however, the repair was still pending. The manufacturer was made aware of the failures but offered no assistance. The failure mileage was unknown. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Jun 28, 2020 |
| State | NY |
| Description | A full tank is 160 miles. And has a smell when the a/c on. Engine light on but can't find the problem. |
| Category | Engine, Fuel System, Gasoline |
| Date | Jun 26, 2020 |
| State | WV |
| Description | Tl* the contact owns a 2018 ford focus. The contact stated that while driving, the transmission failed to properly shift gears while the rpms increased at low speeds. Additionally, the vehicle hesitated while depressing the accelerator pedal. The contact also stated that after refueling, the vehicle failed to start immediately with the check engine warning light illuminated. The vehicle was not taken to be diagnosed nor repaired. Mountaineer ford located at 615 n. Eisenhower dr, beckley, wv 25801, was notified of the failure. The manufacturer was not made aware of the failure. The failure mileage was 54,000. |
| Category | Fuel/propulsion System |
| Date | Jun 26, 2020 |
| State | CA |
| Description | I was driving my vehicle when all the sudden the car stopped speeding up. I kept hitting the breaks and all my car continued to do was slow down. After that then my car kept kicking back at me when I was trying to press on the gas again when I could hit the gas or turn on the car to start it was kicking back. I go back to try one more time to turn on the car and all my systems shut off and also including my vehicle. *tr |
| Category | Seats |
| Date | Jun 16, 2020 |
| State | FL |
| Description | One of the 2 rear bolts that bolt the rear of the driver's seat to car floor is missing. I noticed this when I was vacuuming the car out. The seat is only bolted a 3 points and is a major security issue. *tr |
| Category | Seats |
| Date | Jun 16, 2020 |
| State | FL |
| Description | There are supposed to be 2 bolts on the back of the driver's side seat. 1 close to the door and one next to the console. I looked and noticed that there was no bolt in the machined hole closest to the rear of the center console. I noticed this while the car was stationary, while I was vacuuming the floor. *tr |
| Category | Steering |
| Date | Jun 16, 2020 |
| State | PA |
| Description | Drove the car for about an hour, then stopped at a gas station. When the car was started again, the power steering failure warning light came on, and power steering assist was nonoperational. Even after cooling down the engine, the power steering still did not work. Took to a ford service center, and was told that the rack and pinion system had failed, and it would cost about text="Who are we? We are Lemberg Law, a Consumer Law Firm" smalltext="Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win." img="balance" color="green",000 to fix. *tr |
| Category | Fuel/propulsion System |
| Date | May 27, 2020 |
| State | GA |
| Description | Check engine light came on and checked- diagnosis purge valve is stuck open which is allowing engine vacuum into the fuel tank which has flattened the fuel tank flat. There is currently a recall on 2018 ford focus for this same issue it just does not include my vin. I would like to have it included in current recall. *tr |
| Category | Fuel/propulsion System, Power Train, Suspension |
| Date | May 15, 2020 |
| State | NY |
| Description | Car been defective since purchased september 2019. Haven't did car fax on vehicle since this was my first time at the dealership. *tr |
| Category | Fuel/propulsion System |
| Date | May 13, 2020 |
| State | NY |
| Description | I had issues with car stalling last year. I brought it in to my dealer henderson ford in webster, ny and they fixed it supposedly. Now here it is about 6 months later and I have same issue again. I know this year ford focus was recalled for this issue, but not my model. Why wasn't it included? Can't afford to fix it due to not working because of vivid. *tr |
| Category | Fuel/propulsion System |
| Date | May 08, 2020 |
| State | GA |
| Description | The car skips when picking up speed. *tr |
| Category | Unknown Or Other |
| Date | Apr 29, 2020 |
| State | AL |
| Description | As I was driving on the interstate, I heard a loud pop. No other vehicles were around at the time. I opened the sunroof cover and noticed it was shattered. I pulled into the gas station to see that there was a large hole in my sunroof. |
| Category | Power Train, Vehicle Speed Control |
| Date | Apr 28, 2020 |
| State | NC |
| Description | When driving the vehicle from acceleration of 5mph the steering wheel will shake the gas pedal shakes as well as the car. It happens during acceleration from stoplights and while driving in the city limits and turning |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Apr 15, 2020 |
| State | AZ |
| Description | Each time I fill the car with gas, even with the tank half full, the car stalls and has trouble starting. I have checked for clogged or cracked fuel lines and there are none. It puts out the code p1450. Replacement of the fuel tank pressure solenoid and it's still having the same problem. I have read that there may be a recall of some sort on the fuel system in these cars. *tr |
| Category | Air Bags |
| Date | Apr 06, 2020 |
| State | OH |
| Description | Our focus was hit by a car. The vehicle hit the focus primarily in the area of the driver's side door. The door was pushed in/crumpled approximately 18-20 inches overall, intruding into the passenger compartment. The window shattered. The damage to the fender was significant enough to distort the front bumper. The "pan" or area immediately below the door was bent approximately 6 to 8 inches toward the midline of the car. The force of the accident spun' the focus approximately 180 degrees resulting in the focus colliding with a guardrail. The force of the impact with the guardrail bent/distorted the body of the car and caused significant damage to the rear bumper and brake light assembly. The extent and expense of repairing the damages necessitated the car be considered "totaled" by the insurance company. The reason for my complaint/registration of concern is neither the front or sidewall airbags deployed despite the severity of the accident. Part of the decision to purchase the focus was based on the safety features including the airbags. In hindsight, had we known of the airbag's propensity to fail to deploy during an accident of this severity, our buying decision would have been different. The airbag's failure to deploy should be examined for adequacy of purpose for which they were designed. |
| Category | Engine, Seats |
| Date | Mar 31, 2020 |
| State | TX |
| Description | Tl* the contact owns a 2018 ford focus. The contact stated that the vehicle was taken to mccombs ford west (7111 northwest loop 410, san antonio, tx 78238) for warranty service on the transmission and was informed that there was sludge in the engine. The dealer replaced the transmission. However, the contact stated that while driving, the vehicle stalled without warning, the contact turned on the hazard warning lights while on the highway and was about to drive when the vehicle was rear ended by another vehicle. The contact sustained back and neck injuries that required medical attention. The front passenger seat moved forward as a result, the front passenger sustained face and chin injuries after colliding with the dashboard as well as back and neck injuries that required medical attention. The driver from the other vehicle was not injured. A police report was filed. The vehicle was towed back to the same dealer, the contact stated that he was not aware of diagnostic testing or repairs because his lawyer was dealing with the accident case. The manufacturer was not made aware of the failure. The failure mileage was unknown. |
| Category | Engine, Fuel/propulsion System |
| Date | Mar 25, 2020 |
| State | AL |
| Description | Tl* the contact owns a 2018 ford focus. The contact stated that while driving at approximately 60 mph, the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The dtc code showed a failure with the canister vent solenoid. The part was replaced however, the failure recurred a week later. The vehicle was taken back to the same independent mechanic and different dtc code was retrieved. The contact was informed that the failure was still due to the canister vent solenoid failure. Additionally, after refueling several attempts were necessary to start the vehicle. The contact reached out to the manufacturer and was informed that a callback would be forthcoming. The contact stated several more attempts were made to reach the manufacturer however, the phone number was no longer in service. The vehicle was not repaired. The approximate failure mileage was 50,500. |
| Category | Air Bags |
| Date | Mar 12, 2020 |
| State | FL |
| Description | Tl* the contact owned a 2018 ford focus. The contact stated that while driving at 35 mph through an intersection, another vehicle making a left turn t-boned her vehicle on the passenger front side. The contact stated that the driver side air bag came out from underneath the steering wheel; however, the air bag did not inflate and simply hit the floor. The other air bags in the vehicle failed to deploy upon impact. A police report was filed. The contact went to the hospital and was treated for pain to her lower back and right side of her neck. The other driver was also taken to the hospital; however, the driver's injuries were unknown. The vehicle was initially towed to a family member's residence and was later towed by the insurance company. The vehicle was deemed a total loss. The dealer nor the manufacturer where notified of the failure. The failure mileage was unknown. *ln |
| Category | Engine |
| Date | Mar 11, 2020 |
| State | FL |
| Description | Tl* the contact owns a 2018 ford focus. The contact stated that while at a stop sign and attempting to accelerate, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted and driven to parks ford of wesley chapel located at (28739 florida 54, wesley chapel, fl 33543), but was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 44,000. |
| Category | Power Train |
| Date | Mar 10, 2020 |
| State | IL |
| Description | I've owned three different fords, all of which were the focus se (2013,2014, and debated purchasing the 2018) and all of these have had issues with the transmissions slipping. When shifting from first to second gear while driving, the car jolts back and forth and hesitates to shift gears. I test drove the car today and even the dealer admitted that this is not normal for cars but for this car is typical because there are so many issues. |
| Category | Fuel/propulsion System |
| Date | Feb 29, 2020 |
| State | OH |
| Description | My 2018 focus has 2 codes for check engine light p1450 and p0456. These 2 issues are the same thing other 2018 focus's have been recalled for. We are at 43000 miles and think this car should be recalled as well. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Feb 05, 2020 |
| State | CO |
| Description | After warm, at a red light, in neutral (manual transmission), car will drop rpm and stutter, nearly stalling out. Sometimes only once, and other times repeatedly while sitting there. |
| Category | Power Train, Vehicle Speed Control |
| Date | Feb 05, 2020 |
| State | CO |
| Description | Manual transmission. While in motion, going through gears during acceleration, clutch pushed in, foot off gas, rpms go up anywhere between 500 and 1500 for several seconds before dropping. If you don't clutch in, car continues to pull as though the gas pedal is stuck and the "shift up" light stays on. |
| Category | Power Train |
| Date | Jan 27, 2020 |
| State | PA |
| Description | Transmission/clutches started slipping or jerking when the car had less than 7000 miles. The slipping is worse when starting out on a hill, or when making turns. It has also slipped when pulling out into traffic. The transmission also fails to hold the car stationary when stopped facing uphill. When starting from a stop light or sign on a hill, the car will slip back. It was reported to the dealership, but they have not been able to fix it for over two months due to "parts being on backorder" |
| Category | Vehicle Speed Control |
| Date | Jan 16, 2020 |
| State | GA |
| Description | Manual transmission- when I push clutch in engine rpms increase by 3000. When letting off clutch engine stay increased and car jumps this happens going down the road and parked unknown cause |
| Category | Electrical System, Exterior Lighting |
| Date | Jan 05, 2020 |
| State | PA |
| Description | Head lamp service fault . You lose all power to the headlights and your key fob does not register. Meaning you can just hop in the car with no keys and drive. Also the car turns off while driving |
| Category | Engine |
| Date | Dec 30, 2019 |
| State | FL |
| Description | 2018 ford focus. Consumer writes in regards to shaking in motor. *ld the consumer stated the vehicle was repaired twice, but the failure persisted. *js |
| Category | Engine, Power Train, Unknown Or Other |
| Date | Dec 30, 2019 |
| State | WA |
| Description | This is the 2nd time I am having the same issue. They replaced the clutches. I drove the car a couple of weeks and am having the same issues with surging/lugging. Now, it is happening in lower gears and when I accelerate to higher gears. It is now happening when I am in reverse, too. |
| Category | Air Bags, Engine, Structure:body |
| Date | Dec 26, 2019 |
| State | VA |
| Description | On december 12th, 2019, I was involved in a three-car fender bender on fairfax county parkway in virginia. I was traveling in slow-moving traffic at 7:20am, close to reston hospital, when the two cars in front of me slammed on their brakes unexpectedly and I unfortunately could not brake in time to avoid hitting the car in front of me. The car directly in front of me was a toyota suv and had a tow-bar, which took most of the impact of the crash and caused damage to my vehicle. Aside from some minor scratches, both of the other cars involved in the accident were fine and the two drivers were able to continue on their ways to work. My car, on the other hand has been declared a total loss by my insurance company as it immediately burst into flames upon impact. As I mentioned above, the traffic was slow-moving so we were not traveling at more than 25-30mph at any time on that stretch as we navigated the traffic. This should have been a very low-impact and minor incident; however, for some unknown and unexplainable reason, the ford focus was on fire before I even knew that I had crashed. The impact was so minimal that no airbags deployed. Firefighters were onsite within 5 minutes and had difficulty putting out the blaze. In addition, I was still in the car while it was on fire because it happened immediately upon impact, so while I was lucky to walk away without any physical injuries, I was immediately taken to the ambulance to monitor my vitals and try to control my shock. I realize that there have been recalls of ford focus vehicles purchased in 2017 and prior; however, I strongly believe that the safety concerns raised in previous lawsuits against ford pertain directly to the 2018 model as well. We had already replaced the clutch in the focus after a year and a half because of a transmission failure also noted in previous years. |
| Category | Power Train |
| Date | Dec 23, 2019 |
| State | OH |
| Description | Automatic transmission surges while driving like it is searching for proper gear. Put in park on hill sometimes car will start to roll then transmission catches and holds in place. When go to back in to park take stop take out of drive to neutral then to reverse like it is still in neutral give a little accelerator and it will catch in reverse. These problems are intermittent and not all the time while driving. The driving and parking on hill issue is a couple months. The reverse issue is a year or more. |
| Category | Power Train |
| Date | Dec 20, 2019 |
| State | MO |
| Description | Vehicle began losing power while accelerating and then when suddenly jerk forward. This happened on a city street, trying to go just 25 mph. Transmission light came on. Upon taking vehicle to the dealership they determined that the clutch was faulty and needed to be replaced. Car currently only has 6,200 miles on it. Not feeling great about this purchase. |
| Category | Power Train |
| Date | Dec 17, 2019 |
| State | TX |
| Description | Tl* the contact owns a 2018 ford focus. While attempting to accelerate, the vehicle shuddered, shook, and vibrated. The failure occurred at various speeds, but was more pronounced while accelerating from a standstill. The vehicle was taken to sanes ford (4721 ayers st, corpus christi, tx) where it was diagnosed that the transmission clutch was faulty. The transmission clutch was replaced, but the failures recurred. The manufacturer was not notified of the failures. The vin was not available. The failure mileage was 10,000. |
| Category | Exterior Lighting |
| Date | Dec 16, 2019 |
| State | TX |
| Description | My low beam notification came on my dash while attempting to change my light I noticed that the wiring is tinged and exposed and the light is brown and burnt I'm not sure if there was an electric fire or what happened. I was parked and turned my car on when the notification came up. |
| Category | Power Train |
| Date | Dec 14, 2019 |
| State | WA |
| Description | 1)when accelerator is pushed engine surges but car doesn't move then all of a sudden, bang, transmission engages with sudden acceleration. 2)pushing accelerator car bogs down instead of accelerating, slowly accelerating up to speed. 3)occasionally turning a corner you push on accelerator nothings there, you have to wait for transmission to finally engage. 4)transmission has overheated twice, the display says to shut off car for five minutes but once I could not get over in traffic and it just shut down in lane two of the freeway where I had to sit until the heat in transmission went down far enough so it would engage again. 5)pushing pedal lightly will cause car to move but it shudders, then it will clank, then shudder, clank then shudder several times as it moves slowly, it will do this until you use the brake to stop. 6)very loud clank when accelerating down to a stop light. 7)yesterday in the morning, 12/11, I backed out of driveway then when I shifted into drive nothing, car did not move. Shifting into neutral and back into drive and low a number of times the transmission finally engaged, you could hear it connecting. 8)transmission is very loud, clanking when downshifting or coming to stop. 9)these problems are not constant but happen throughout the day, every day. 10)there have been various other problems with the transmission that are hard to describe. 11)driving on the street or highway the transmission will all of a sudden disengage as the engine will surge since the transmission is not in gear than bang it will engage again. |
| Category | Vehicle Speed Control |
| Date | Dec 12, 2019 |
| State | MT |
| Description | The issue happens off and on when you use the accelerator pedal the throttle keeps accelerating up to several minutes after you completely take your foot off it. I first noticed the issue a month aft buying the car brand new and it's been consistently happening for over a year now. I have taken it to ford twice already and they tell me there is nothing wrong with it. I noticed the problem the first time on a highway off ramp when the breaks seemed to not be hardly working. When I put the car in neutral the breaks started working just fine and the car instantly started red lining. The issue since then has happened in town on the highway even when parked. Seems to happen more often when its colder out but still happens when 90 out. I have taken two videos of it so far. |
| Category | Power Train |
| Date | Dec 03, 2019 |
| State | FL |
| Description | After driving the vehicle continually for approx. 30 minutes, there is a lull in gear switching from stationary to accelerated motion. Upon continued driving, the problem increases and car shakes, jerks and feels like it's going to explode. Car was purchased less than 1 month ago with approx. 37,500 mi. It now has approx. 37,600 miles. Car was taken to dealership today and after diagnostics screening, I was told to bring car back next monday and they would replace both transmission clutches. I went online this evening to research the ford focus transmission and found articles telling about problems with the 2018 models. Articles tell of sudden accelerations that lead to accidents. I am terrified to get behind the wheel of my car now. |
| Category | Electrical System, Engine, Power Train |
| Date | Nov 26, 2019 |
| State | WV |
| Description | I approached a stop sign, and lost complete power, couldn't even move it out of gear, tried to jump it and nothing. I could've wrecked because of this |
| Category | Fuel/propulsion System |
| Date | Nov 21, 2019 |
| State | OR |
| Description | I took my car in for a obd reading and it came back a faulty purge valve or unable to bleed up fuel tank vacuum. Take it to ford and they said they can't do anything because there is no recall for my car. When looking up my vin there is non right now, I clearly have stalling issues and the check engine light is on. I would like get a recall on it because 1. 6 million people have had the same issues. |
| Category | Engine, Fuel/propulsion System, Steering |
| Date | Nov 14, 2019 |
| State | AR |
| Description | The 2018 ford focus has been in the repair shop four times for a check engine light relating to the vaper/vacuum hose, sensor over the past couple of months. In addition, the focus now has a broken steering gear. I was driving on the city street when it went out, and thankfully no other vehicles were near. |
| Category | Power Train |
| Date | Nov 09, 2019 |
| State | PA |
| Description | The automatic transmission provided with my vehicle is not as described in the owner's manual. My transmission is supposed to have the ability for the driver to "manually" shift through the 6 speeds!? Shifting is not automatic as described because it requires you to let up on the accelerator to shift from a lower gear. When it took my vehicle to multiple ford dealers with this concern, I was informed that they could not perform any work on the transmission until the vehicle reached 10,000 miles (4900 miles to go!). Therefore I am stuck with a dangerous car that shifts when it wants to and leaves me vulnerable to crashes in everyday traffic as I cannot depend on acceleration that I may need to avoid a dangerous situation. When reported to ford customer care, multiple times, I was told to take it to a ford dealer and I am stuck in the middle with no one listening or addressing my concerns!? |
| Category | Unknown Or Other |
| Date | Nov 01, 2019 |
| State | CA |
| Description | When changing gears the clutch is shaking the car and making a grinding noise. It appears to creating problem on the lower gears such as gear 1 and 2 |
| Category | Engine |
| Date | Oct 22, 2019 |
| State | TX |
| Description | Tl* the contact owns a 2018 ford focus. The contact stated that the check engine indicator illuminated and the vehicle sputtered while accelerating. The vehicle was taken to maxwell ford (5000 s ih 35 frontage rd, austin, tx 78745, (512) 443-5000) where it was diagnosed that the purge valve failed. The repair was performed at the cost of 5. The contact was concerned as to why his vehicle was not included in the unknown recall. The contact spoke with the manufacturer and was informed to keep the repair paperwork in case of a future recall. The contact was transferred to nhtsa. The failure mileage was 36,839. |
| Category | Fuel/propulsion System |
| Date | Oct 03, 2019 |
| State | CA |
| Description | My vehicle is a 2018 ford focus st and has a check engine light that indicates the evaporative emissions canister purge valve to be stuck open which could cause the fuel tank to deform. I experience engine hesitation and almost stalling immediately upon start-up after refilling fuel. This issue is addressed in an existing recall (18s32) for certain 2012-2018 ford focus. However, my vin number is not included in the list of cars that are affected and as a result, ford refuses to cover the repair expense. |
| Category | Engine, Power Train |
| Date | Sep 26, 2019 |
| State | KY |
| Description | Tl* the contact owns a 2018 ford focus. While driving various speeds, the vehicle stalled and the check engine warning indicator illuminated. The vehicle was able to restart after 25 minutes. The contact also mentioned that the vehicle overheated, but cooled down once the accelerator pedal was released. The vehicle was taken to gillie hyde auto group (610a happy valley rd, glasgow, ky 42141, (888) 621-5047) and the contact was informed that the vehicle was not included in nhtsa campaign number: 18v735000 (fuel system, gasoline). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000. |
| Category | Engine, Power Train |
| Date | Sep 24, 2019 |
| State | WA |
| Description | The transmission lugs or slips when going from a stopped position. It will eventually go and seems to be fine once I am over 25 miles per hour. It started about 4 weeks ago and seems to be more frequent. The vehicle only has about 30,000 miles on it. It gets regular oil changes and is not driven roughly. |
| Category | Engine |
| Date | Sep 23, 2019 |
| State | NY |
| Description | While sitting at a light or corner after a stop the car shakes & bounces until I move again, only 15000 miles on it. I am the only driver. |
| Category | Seat Belts |
| Date | Sep 08, 2019 |
| State | CO |
| Description | I have tested this many times, and yielded the same result. When the drivers seatbelt is unbuckled whilst in motion, there is no light or audible alarm until you come to a full and complete stop. |
| Category | Engine, Fuel/propulsion System |
| Date | Sep 06, 2019 |
| State | TN |
| Description | The engine stalled once on august 20th, 2019 while driving on the interstate. Each time that I fill the tank with fuel I have to try 2-3 times to start engine as it makes a noise as if I'm completely out of fuel though it's a full tank and I'm still at the pump. Ford dealership stated to me this is "normal" for all cars though I've never dealt with this and at 39 I've had several cars. |
| Category | Power Train |
| Date | Aug 28, 2019 |
| State | MD |
| Description | Bought this vehicle august 2018 from prince frederick ford ever since then I have had nothing but issues with the car making a vibration grinding noise along with a shudder when I let off the gas the car increase speed causing a slam on the breaks vehicle hesitates at times when increasing speed this vehicle scares me so much have been to dealer 3 times just to say can't duplicate issue which is a lie I would love to go to a new car but the rollover amount is insane and don't wanna do that for a pos car I have written ford but they say go to a dealer we have nothing to do with that when they do they make the crappy unsafe car not to mention the car dash makes noises and it's overall a cheap vehicle that should not be on road highly unsafe |
| Category | Power Train |
| Date | Aug 26, 2019 |
| State | PA |
| Description | While sitting and moving slowing in traffic, at times, the vehicle will suddenly surge or lurch forward , very jerky aceleration from a stop, the clutch was already replaced once and this vehicle has only 61000 miles! I had to purchase another extended warranty to 100,000, when this is up then what do I do? |
| Category | Power Train, Unknown Or Other |
| Date | Aug 24, 2019 |
| State | VA |
| Description | We bought the car on july 13 2019with only 7 mile on the odometer. Within 2 weeks of having the car it breaks down while driving it and had to get a ford to tow it to the dealership they had it 2 days and replaced the something in the transmission at the time of it breaking car would only operate in reverse. Dealer ship fixes the car give it back less than two weeks later while driving to pick up my husbay from work was stopped for traffic and when I started to rolled ahead again the transmission light came on with transmisson failure and again car would only drive in reverse. Back to the dealership this tim they had it a week and replaced the transmission clutch motor and give it back. They said it should be fine now. While driving yesterday to pick up my husband from work, the car lunges forward at a high rate of speed for a few seconds and then the engine just revs when given car luckily no one was infront of me when it jerked forward and it was still moving enough to pull it off the road and out of traffic however the driver behind me cursed at me for driving that last part of the time only at 15 miles per hour. Now without a car all weekend cause the dealership service department is closed and they cant issue a loaner car until they reopen on monday morning. |
| Category | Power Train |
| Date | Aug 19, 2019 |
| State | MD |
| Description | Vehicle purchased new feb 2018, in nov 2018 with approx. 11k miles, vehicle began skipping on acceleration and deceleration with grinding noises, determined that the clutch needed to be replaced, vehicle began having the same issues in april 2019 with 18k miles, clutch replacement needed again, had to wait 6 weeks, part back ordered, for replacement clutch, replaced june 2019, vehicle was taken to the dealership again in aug 9, 2019 with 21k miles, determined the clutch needs replaced again. Next available appt with dealership, last week of august, first week of sept. |
| Category | Engine |
| Date | Aug 18, 2019 |
| State | CA |
| Description | Car stalls |
| Category | Engine, Power Train |
| Date | Aug 15, 2019 |
| State | IL |
| Description | The transmission has been skipping which caused a belt to break inside the engine and then the oil pump went out. Had an oil change around july 1st and nothing was wrong. Ford claims it was my fault because I was over 2,000 miles on an oil change. |
| Category | Power Train |
| Date | Aug 15, 2019 |
| State | NC |
| Description | Takata recall. My car is only 8 months old and already has had the clutch replaced. It is showing signs that my 2014 did for it's recall. It is acting like it is going to stall and actually stalled on me in the middle of the highway 17 just south of maysville nc while I was driving. My 2014, cella ford in new bern, nc kept saying it was not under recall until it stalled out in the middle of a bridge, almost causing her to get rear ended with my daughter and granddaughters on the car. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Aug 12, 2019 |
| State | ID |
| Description | My car started having a clutch shudder before it was a year old. I took it to the dealership the first time and they thought it was the adaptive learn feature, and reset the computer. It was still doinf it and I took it back within a week. I was told its a ford clutch problem, but until it gets bad enough to register in the computer I had to keep driving it. Then the gear shift cable broke, it came out of the transmition and had to be fixed, at the same time I had the clutch re-checked and it finally registered bad in the computer and was replaced. 1 week after getting the car back it strted overheating and had to go back to the shop (8/7/19), I also realized while driving to the dealership that the car had burnt through around 1/2 tank of fuels in a little over 60 miles. I was told the cooling fan just stopped working and was replaced. |
| Category | Unknown Or Other |
| Date | Aug 11, 2019 |
| State | FL |
| Description | See attached letter. I have copies of all receipts, if you need to see them |
| Category | Power Train |
| Date | Aug 01, 2019 |
| State | OH |
| Description | Car's transmission shutters or jerks at various times like accelerating from a stopped position. Frightened and irritated. |
| Category | Power Train |
| Date | Jul 25, 2019 |
| State | NC |
| Description | Transmission would shudder and not engage 2nd gear. Acceleration wold be bogged down making it hard to pass other vehicles or merge on the highway. Clutch pack replaced at 39,991 miles under powertrain warranty. |
| Category | Air Bags, Steering |
| Date | Jul 23, 2019 |
| State | AL |
| Description | Tl* the contact owns a 2018 ford focus. The contact stated that while driving approximately 20 mph, the steering wheel suddenly became very difficult to turn in either direction causing the driver to loose control of vehicle and crash into a ditch. During the crash, the air bags did not deploy. No injuries were reported. A police report was taken at the scene and the vehicle was towed away. The vehicle was taken to the local dealer long lewis ford(2551 john hawkins pkwy, hoover al.) who was unable to determined cause of failure. The manufacturer was notified of the failure. The failure mileage was 21,043. The vin was invalid. |
| Category | Engine |
| Date | Jul 23, 2019 |
| State | IN |
| Description | Transmission vibration involving double clutch @ speeds 13 -18 mph in motion. |
| Category | Power Train, Service Brakes |
| Date | Jul 23, 2019 |
| State | WV |
| Description | Transmission clunks and shudders at times when driving. While engine running in the stop position, brake peddle goes to the floor. |
| Category | Power Train |
| Date | Jul 16, 2019 |
| State | OK |
| Description | Tl* the contact owns a 2018 ford focus. While driving approximately 68 mph, the transmission went into neutral when the accelerator pedal was depressed and there was no acceleration. There were no warning indicators illuminated. The contact coasted the vehicle to the side of the road, turned off the engine, waited a few minutes, and the vehicle started normally. When the accelerator pedal was depressed, the vehicle did not accelerate. After a few seconds, the vehicle surged forward. The vehicle was taken to fowler ford (3400 s sheridan ave, tulsa, ok, 74145) where it was diagnosed that both clutches needed to be replaced along with transmission seals that were installed incorrectly from the factory. The vehicle was currently at the dealer for the third time and was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 2,200. |
| Category | Fuel/propulsion System |
| Date | Jul 15, 2019 |
| State | NY |
| Description | Vehicle is stalling and check engine light is on. Sometimes when I hit gas pedal it does not want to go. There was a previous recall for this but it didn't include my vehicle. When it stall was when I sit at a red light. |
| Category | Power Train |
| Date | Jul 14, 2019 |
| State | CA |
| Description | Car feels like transmission is going to give out. Took it to the dealer a week or two after and mechanic said that's just what focus are. |
| Category | Engine, Power Train |
| Date | Jun 26, 2019 |
| State | AL |
| Description | 2018 ford focus sel . Vehicle hesitates or shudders when taking off. |
| Category | Electrical System, Fuel/propulsion System, Power Train |
| Date | Jun 18, 2019 |
| State | FL |
| Description | I have a 2018 ford focus se that is less then a year old and it bogs down, acts like its going to stall out and doesn't get the gas mileage it's suppose too. It bogs down when I am driving it and when driving it will spit and sputter like it's going to stall out on me then snaps out of it. Ford keeps telling me that nothing is wrong with it. |
| Category | Vehicle Speed Control |
| Date | Jun 14, 2019 |
| State | TX |
| Description | When taking your foot off the gas and depressing the clutch to shift the engine rpms will remain for 7 to 10 seconds before falling and allowing you to engage the next gear. On several occasions under the same circumstances the engine will rev approximately 1,000 rpms higher and remain for 7 to 10 seconds before falling. This all happens with no input on the accelerator pedal and occurs intermittently. It also seems to be worse when the ambient temperature is higher. This happens only when the vehicle is in motion and shifting between gears (manual transmission). |
| Category | Power Train |
| Date | May 13, 2019 |
| State | MD |
| Description | Tl* the contact owns a 2018 ford focus. The contact stated that while stopped at a light, the vehicle started to hesitate when attempting to accelerate. The vehicle was taken to local dealer bob davidson ford lincoln located at 1845 e joppa rd, baltimore, md 21234, (410) 661-6400, where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was not repaired due to the part not being available. The manufacturer was informed of the failure. The failure mileage was 17,500. |
| Category | Power Train |
| Date | May 09, 2019 |
| State | ID |
| Description | Transmission shuddering, hesitating, very rocky and does not shift nicely. Drives lie it's a manual car; jerks and shifts hard. When taking off car hesitates as though it could stall . Brought it in to be serviced at dealer and service employee performed what he explained to be a shutter test. I was advised that it did not completely fail the test and to expect it to get significantly worse within the next ten thousand lmao. Car is one year old with 28,000 km. Transmission seems buggy and unreliable . Afraid this new car will leave me stranded alongside the road. Lost all faith in ford focus. It is ridiculous this has not verb recalled or bought back to fix. I have made many complaints to the dealer and was turned away and told this is completely normal for this transmission. I was told it was designed to drive like it's a manual car. This has been going on since a month after purchase. Service centre also performed what they called a pc update. Did not provide me with any paper work in regards to service or work done . Hate this car |
| Category | Engine, Fuel/propulsion System |
| Date | May 03, 2019 |
| State | VA |
| Description | Ford focus, hesitating when driving, engine stopped while driving and the engine restarted. Over period of time, heard strange noises like a loud boom while driving. Happens only when gas level is around half tank. Dealer says there is no recall on the vin. Cut off happened after making a turn also the boom noise. Hesitation usually on slight uphill. Dealer said they will check with ford company about this. I'm actually afraid to drive it anymore, it could cause an accident. |
| Category | Engine |
| Date | Apr 23, 2019 |
| State | OH |
| Description | When trying to accelerate after decreasing speed it shoots up in rpm and will barely move until I let go of gas and allow it some time. It's as if I'm revving my engine with the the brake applied. Its slowly getting worse. I'm up to date on all my maintenance and the car is at approx 17500 miles. I bought the car brand new in august. |
| Category | Engine |
| Date | Apr 23, 2019 |
| State | NC |
| Description | Tl* the contact owns a 2018 ford focus. While driving approximately 35 mph, the vehicle stopped and shut off completely. There were no warning indicators illuminated. The vehicle was towed to crown ford (256 swain street, fayetteville, nc 28303) where it was awaiting diagnostic testing. The manufacturer was notified of the failure and provided case number: cas-17722233. The vehicle was not repaired. The approximate failure mileage was 13,000. |
| Category | Service Brakes |
| Date | Apr 17, 2019 |
| State | FL |
| Description | 2018 ford focus. Consumer writes in regards to vehicles braking system. *ld the consumer stated the vehicle needed a major braking system replacement. The dealer was notified and stated the failure was due to the owner residing near an ocean. The consumer owned multiple vehicle's in the same environment that did not experience a similar. *js |
| Category | Air Bags |
| Date | Apr 16, 2019 |
| State | IL |
| Description | A driver ran a red light and the nose of my car directly impacted their side at approximately 25-30 mph and my airbags did not deploy. The other vehicle was a 2018 honda civic and their side bags deployed. Even the police officers were shocked mine did not deploy. I think with the impact of that caliber they should have gone off |
| Category | Fuel/propulsion System |
| Date | Apr 08, 2019 |
| State | GA |
| Description | Uncontrolled engine speed increase. When depressing the clutch and taking my foot off the gas to shift, the engine rpm increased from approx. 2500 to 4000 rpm. This has happened multiple times after the car has warmed up. This happened at highway speed shifting from 3 to 4th and 4th to 5th. After this happened a few times, I captured the issue on video while my son was driving. |
| Category | Power Train, Unknown Or Other |
| Date | Apr 01, 2019 |
| State | TX |
| Description | 2018 ford focus se sedan recalls. I recently got a 2018 ford focus se sedan in november of 2018. It periodically hesitates when I accelerate and I was in the middle of driving the other day on my way home and not only did it hesitate when I began to accelerate on a 30 mph street but it also began to slip and did not want to move for about 5 seconda when I was pressing on the gas, it was beginning to slow down instead of maintaining the speed it should have been when I was pressing the gas pedal. I was on a city street when this happened. |
| Category | Engine |
| Date | Feb 25, 2019 |
| State | NV |
| Description | I bought this vehicle in october of 2018. The transmission has started to fail, with shuddering, stalling and jumping at accelarations. This is the second focus model that I have had difficulties with. |
| Category | Steering |
| Date | Feb 12, 2019 |
| State | TX |
| Description | Steering wheel locked up and would not turn. Vehicle would go into all gears and could be driven forward and backward. Vehicle was parked in drive at the time. Ford dealer had to replace the steering gear assembly. |
| Category | Engine |
| Date | Feb 09, 2019 |
| State | PA |
| Description | The fuel system |
| Category | Engine, Power Train, Service Brakes |
| Date | Jan 22, 2019 |
| State | CO |
| Description | The 2018 ford focus ti started to give me problems when braking and accelerating, the fist was when taking off at a stop light, the focus accelerated more when slowing down and braking to a car in front of me, it was like I was hitting gas pedal and brake at the same time. After that on the same day I was driving up a hill and it was accelerating with out pressing on the gas pedal I hit the brakes again and it finally stopped, when I got to my destination I put the car in park and again press the brake it revved up to 3000 rpms and did not stop until I press the run/stop button. The next day I was driving and did a hard stop it about stalled with rpms going down to 400 and fluctuating up to 1200 rpms, with all this was going on my brakes felt soft then hard, the transmission also clicked two times when hard stopping. |
| Category | Unknown Or Other |
| Date | Jan 04, 2019 |
| State | FL |
| Description | The horn goes off after the car is locked with the key fob. No known way to stop it. |
| Category | Engine, Fuel/propulsion System |
| Date | Dec 06, 2018 |
| State | CA |
| Description | My 2018 ford focus st is having the same issues as the current campaign 18v735. On occasion the vehicle dips down on rpms as if its going to stall on start up. Its not recorded as current recall on my vin but I believe the same issue is occurring. |
| Category | Vehicle Speed Control |
| Date | Nov 19, 2018 |
| State | CO |
| Description | Tl* the contact owns a 2018 ford focus. While driving at unknown speeds and shifting gears, the accelerator pedal would become stuck. Also, when the vehicle was started, the accelerator pedal was stuck and the engine revved. There were no warning indicators illuminated. The contact called loveland ford (999 e eisenhower blvd, loveland, co 80537, (970) 744-7101) and was informed that they were booked for service until december 6, 2018. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 9,500. |
| Category | Steering |
| Date | Nov 10, 2018 |
| State | OH |
| Description | The steering started making a grinding noise and the vehicle became hard to steer. After parking the car and coming back to it after a meeting it was not possible to steer the car and it was towed to a dealership for repair. The car only had 55248 miles on it. Diagnosed as the steering gear assembly. The steering should not fail making the car unsafe to drive, especially with low mileage. This is not the first quality issue with this car to affect its drivability. |
| Category | Electrical System, Fuel/propulsion System |
| Date | Nov 05, 2018 |
| State | KY |
| Description | Tl* the contact owns a 2018 ford focus. While the contact was driving, the fuel gauge failed to provide an accurate reading. Occasionally, the vehicle also failed to start. There were no warning indicators illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failures and advised the contact to take the vehicle to a dealer. The contact was also referred to nhtsa. The approximate failure mileage was 14,333. |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | Oct 30, 2018 |
| State | NC |
| Description | I was driving normally and the engine shut down with no warning (lights on the instrument panel went off) then came back up. Not long after this, I came across an article that suggested a current recall could be to blame for this but my vin is not included in this recall. It should be. (date of occurrence is approximate.) |
| Category | Fuel/propulsion System |
| Date | Oct 25, 2018 |
| State | OK |
| Description | The vehicle fails to achieve more than 25 mpg on a full 12 gallon fuel tank with 100% gasoline. There is a gasoline odor at times when the vehicle is shut off after being driven for multiple hours. The vehicle is equipped with a 1 liter ecoboost motor that was purchased new with 3k miles on it. The current odometer reading is 12,600. On october 21st, 2018 I achieved 19 mpg on a full tank of gasoline. |
| Category | Power Train |
| Date | Oct 25, 2018 |
| State | PA |
| Description | Tl* the contact owns a 2018 ford focus. While the contact was in stop-and-go traffic, the vehicle shook and cracking noises were heard from the front end of the vehicle. There were no warning indicators illuminated. The vehicle was taken to bob ruth ford (877-818-1593, located at 700 n u. S. 15, dillsburg, pa 17019) and the contact was informed that he needed to just get used to the vehicle. The manufacturer was made aware of the failure and advised the contact to go to another dealer. The vehicle was taken to hoffman ford (717-657-1600, located at 5200 jonestown rd, harrisburg, pa 17112) where a diagnostic test was recommended at the contact's expense. The contact called the manufacturer and was informed that they would cover the diagnostic cost. The vehicle was not repaired. The failure mileage was approximately 200. |
| Category | Power Train |
| Date | Sep 08, 2018 |
| State | MO |
| Description | A few weeks after I had gotten my car on may 12th 2018 I noticed grinding, jerking, felt almost as if it were tryong to stall and that there was alot of play in the transmission when rotating tires, I took the car to the wlford dealership in sikeston missouri they claim that they didnt not hear, see, or feel anything. But did not put the car on the rack or anything they just drove it around the block. They threw a fit about giving me a loaner and were doing there best to prevent any work being done on the car. They claim that this was normal I done some research and others have had problems with this pos powershift automatic transmission. Well its now 4 months down the road and the car is only getting worse it is jerking bad, grinding, clinking, clacking, poor throttle response, barely able to get up a hill, the wholse transmission is sh*t. These cars are mad cheap and sold at an overpriced amount, I will not be buying anything from ford again. But for how much I paid, there will be a new transmission or someone giving a new car if this sh*t keeps up. 2018 ford focus worst pos on this planet do not buy it. Who was the dumb*ss to even think that a couple of solenoids and a computer could control a manual transmission in an automatic gearbox???? Its not powershift either cause this car has no power whatsoever it feels like it has 50hp and 2lbs tq. 3rd gear is the only get up and go gear all the other ones are sluggish an you have to put the pedal almost all the way to the floor just to go anywhere. |
| Category | Air Bags |
| Date | Aug 24, 2018 |
| State | FL |
| Description | I'm unsure if my vehicle has the defective takata inflators: my vehicle was in motion, under power and traveling greater then 32 mph exiting a highway onto a city street. While turning left, I either turned to wide or the other vehicle turned to close and my driver side front qtr impacted the passenger front qtr of the other vehicle. The impact energy was so significant that the damage was on the left front qtr, the front and it transferred through the vehicle and my passenger side looks more damaged then the drivers side. So much so that the passenger door wood not open. I hit my head on the steering wheel, was violently thrashed around in the vehicle and then hit my head on the driver window. The impact was so significant that the transmission was completely destroyed, the engine broke free from its mounts, the cooling system failed and even my titanium glasses were broken when I hit my head. Yet, the air bags did not deploy and the vehicle had only 4197 miles on it - brand new!!! I've contacted ford, filed a claim and they were nearly useless in helping with evaluating the air bag deployment failure. They even connected me to dealerships to have the vehicle taken to, only to find out that they didn't even have technicians, towing or even a body shop. I've called several times and restated the concerns and spoke to a couple of call center people without any help and even tried the online chat tool and it keep freezing up. The vehicle is a total lost, I have head, neck and tissue trauma. I've explained this to the call center and they basically have been unhelpful.... I have nearly 30 years in automotive and the bags should have deployed and keep me from injury!!! |
| Category | Service Brakes |
| Date | Aug 18, 2018 |
| State | TX |
| Description | Hit someone due to no brakes. Then later when trying to still hear air in brakes was going 10 mph |
| Category | Power Train |
| Date | Aug 01, 2018 |
| State | KS |
| Description | Clutch pedal stuck to the floor intermittently (2x in 1600 miles) |
| Category | Unknown Or Other |
| Date | Jul 05, 2018 |
| State | WA |
| Description | Exploding sunroof - traveling south on I-5 at a speed of 60mph in tacoma today (7/5/2018) in my brand new 6 month old 2018 focus rs and just passed 56th street exit. Suddenly with what sounded like a gun shot, the sunroof exploded and I was covered with glass as the sunroof cover was open. Fortunately I had a hat on otherwise the very small shards might have gotten into my hair, eyes and face. Pulled of the highway and took a couple pictures. The damages from the exploding glass caused additional damages to the roof and wing of the car. This is currently estimated at over 00 in damages. Not to mention the clean up the the interior car will need. Thank god my kids weren't in the back seat as they would have got the brunt of the glass. |
| Category | Seat Belts, Structure:frame And Members |
| Date | Jun 25, 2018 |
| State | OH |
| Description | Tl* the contact owns a 2018 ford focus. The contact stated that water was leaking into the trunk and onto the floor in the rear of the vehicle. Additionally, the rear seat belt bolts detached from the vehicle. There were no warning indicators illuminated. The vehicle was taken to middletown ford (1750 north verity parkway, middletown, oh 45042) where it was diagnosed that the well to the frame was missing. The vehicle was repaired, but the dealer was not made aware of the seat belt failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the local dealer. The failure mileage was 1,930. |
| Category | Service Brakes |
| Date | Jun 22, 2018 |
| State | TX |
| Description | Tl* the contact rented a 2018 ford focus from enterprise rent-a-car. While driving approximately 15 mph, the contact's vehicle lost braking ability and struck another vehicle on the side of the road. The contact stated that the brake pedal traveled to the floorboard. A police report was not filed and there were no injuries. The vehicle was towed back to enterprise rent-a-car and not diagnosed. The dealer and manufacturer were not notified of the failure. The vin was not available. The approximate failure mileage was 3,000. *tt vin not available. Consumer stated the brakes would not grab. Car just kept moving because consumer was traveling at a low rate of speed, there was a minor damage to both cars. Updated 9/26/18*jb |
| Category | Unknown Or Other |
| Date | May 25, 2018 |
| State | MO |
| Description | Both of the rear side windows had moulding that was loose, the first tech at schicker ford said that they were all like that, the next day I went back and talked to another tech who gave me the same answer. I sent photos of the loose molding, then the tech said he would have to get fords approval before it could be replaced. After about a week ford gave approval to replace them. The tech. Said that ford would not authorize for a loaner to be provided to me, so I had to wait three hours before the job was completed. This is a 2018 ford focus se. |
| Category | Power Train, Structure:body, Suspension |
| Date | May 16, 2018 |
| State | OH |
| Description | While driving at highway speeds in even mild wind or turbulent air from traffic the car has a loss of stability. The car was purchased in winter and as soon as conditions improved for highway speed to resume we found out. We do not feel the car should not be used for highway driving. When getting off the highway intermittently a vibration occurs as well as when traveling at 50mph occasionally feeling a drive line vibration feels like it comes from the right front wheel. So far the car has been to 2 dealers and they both acknowledge the issues and then say that this is proper that when driving a new focus from their lots they are the same. |
| Category | Engine, Power Train |
| Date | Mar 04, 2018 |
| State | FL |
| Description | From a complete stop (due to stopped traffic on the highway or while at a stop light), acceleration causes the vehicle to hesitate, rapidly increase rpm, and shudder/shake violently. Happens roughly between 0-35 mph. The issue is becoming more frequent, so I'll be taking the vehicle into the dealership. Mileage is just under 30k. |
| Category | Unknown Or Other |
| Date | Jan 07, 2018 |
| State | MA |
| Description | My personal car had a battery die - I called the dealership and I got it towed- the dealership gave me a rental car for the day - when I started to work with the rental car I started feeling sick within 15 minutes but kept driving to work - (a 45 minute ride) I was at work for 15 minutes and then headed to an appointment- I got confused and started hallucinating - I pulled over on the side of the road - for about 4 hours I was going in and out of consciousness- I was rolling my windows up and down because I didn't feel good which the doctor said that is what saved me - finally I got back in the car because of my daughters concerns - I had to stop the car and started violently throwing up blood - at that point my daughter took me to redi med - they thought I was having a stroke and got me to the hospital - when I got to the hospital they took blood work and hooked me up to ekg and then took me for a catscan - my blood work came back with high levels of carbon monoxide poisoning and then I was on oxygen for 2 1/2 days - this whole thing was a crazy experience |
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Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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Bought 2018 ford focus in the end of April and it broke down in November. So I only had it for 7 months and it stops accelerating, the check engine light came on, auto zone said it was the power train.
The dealership wont do anything because my car isn’t one of the ones with a recall. But it’s clearly messing up like the cars with recalls have done. I only put a little more than 20k miles. Bought it at 50 and its at 70 or so right now. its up to date and the dealership wont do anything to help fix it or take it back or anything and I can’t keep paying for a car that doesn’t drive.
My wife bought a new 2018 ford focus from a ford dealership in Ankeny Iowa. It now has 70,000 miles on it and is on it’s way to the dealership for the second time. The block cracked between cylinders dumping all of it’s coolant into the crankcase causing all of the bearings to either fail or become damaged. They claim they replaced the engine with a brand new engine and attempted to blame dirty spark plugs for the engine failure. We have put less than 300 miles on it since we got it back and now it is on it’s way back to the dealership for the same problem. Dirty sparkplugs? I think not. We will never buy ford again, which is sad because I was a devout ford fan.
I’ve had the tranmission replaced. Then the clutch went bad again. Replaced. The car makes an unhealthy sound on stops and startups at stop signs and redlights. Revs high but does not move.
I am having the same problems a lot of you guys are having. Payed $1,100 back in April for the shuttering and stalling out had sensors replaced. Then broke down again 2 months later in traffic on the highway. I have lost my job due to no transportation. Brought car at dealership at 3100miles. Currently in the shop mechanic states engine is no good.
Purchased a lemon car need help returning and receiving my money back….Car has been in shop several times since I had it only three weeks….I purchased from Carvana
Iam losing my job because of no transportation My 2018Ford focus has been down for over 4 months due to powertrain
I had to file a claim to safety division of highway out DC.I feared for my safety due crossing the road and the car wouldn’t move. I need transportation like now
My 2018 is having problems with the transmission. I have had the service done regularly and the manual says to not do a transmission flush until 150,000 miles I have had this problem since it was about 20,000 miles it is now has 63,000 miles I am having a transmission flushed next oil change. Most of the miles are highway miles
Bought my 2018 Ford Focus used 12/2020 with 30000 miles. Has been in the shop at least 4 times with Emission problems. I have extended warranty up to 75000 miles. This its ridiculous. I like my cars just don’t like being without it.
At approximately 56,000 miles my husband and I were driving down the road in the Arizona desert and my oil light came on then my check engine light. We drove the car to the nearest gas station about 5-10 miles out because we had no service and was in the Arizona desert. We were stranded for 2 hours before my insurance sent us a tow. The closet town we could get towed to was Farmington New Mexico. The mechanic looked at it the following Monday as this had to of happened on a Saturday (mind you were 980 miles away from home) come to find out my oil pump belt went bad, which caused the timing belt to go bad, and in turn also caused the oil pump itself to fail. We have been stuck for a week now. $1500 in repair cost and I’m to scared to even drive the dang thing back home now.
I posted earlier about possible oil pump failure. The dealership finally looked at our 2018 Ford Focus and stated that the engine failed.
We’re at 68,800 miles. We bought the car brand new. We have the hesitation after stops and now we believe the oil pump has gone and has taken the engine with it. The car had regular oil changes. We’re out of warranty and we’re waiting for an appointment in July, but from what I’ve read these repairs can be thousands upon thousands of dollars. The oil pump should not have failed!
Daughters 2018 Focus a lemon?
Bought new and at 54,000 miles check engine light came on went into limp mode. Dealership replaced the engine. Get it back and a month later same symptoms. Diagnostics said valve 3 missing. They replace coil. Got it back , next day check engine light on again. Call dealership. Now over 60,000 miles and must pay 100 for deductible. They replace fuel pump. Same night after picking it up, on my way to work and check engine light on again. Call dealership and is to return for repair again wit another deductible I am sure. When speaking to dealership they recommend I trade in on new vehicle this is apparently not a vehicle for her but no doubt after trade will leave her with a balance to be tacked on to new vehicle loan. Is there any legal relief for this or is she just screwed.
I just had the engine replaced. Cylinders were misfiring. Only 20k miles. It was covered under warranty but the shuttering is coming back and now it smells like the engine is burning.
My 2018 Ford Focus has had a shuttering problem since the day I got it. I talked to the service manager about and he said there was nothing they can do about it. I had a 2013 Focus ,and had nothing but problems with it. I am a veteran and my credit is bad, I feel as if Autofair Ford in Manchester, NH is targeting me because of my credit seeing this is the 2nd car I’ve had these issues with.
I have a 2018 for focus i had the engine supposedly replaced by for dealership it lasted 5 hours took 1 month then i took it back they fixed again and it lasted 1 mile its back in the shopfor the 3rd time for the same issue i have completete covererage above the manufacturer warenty for 75000 they cant seem to tell me the truth they damaged my car when they had it and tried to blame me for it then blames the tow company. The car is missing parts the ford dealership is blaming me but i had to bring it to their attention the 3rd time i was there but they say the skid plate was never on the car when i brought it. Why then didnt they tell me after having the car a month? Its all lies from them at the for dealership help me im a little guy in a big boy game here i need help
My car may be a lemon.
Already got transmission replaced , had to take it back, they told me to give it time and bring it back
Now my car wont start every now and then , battery is drained , now its increasing rpms at a low mileage and sounds like its revving , car shut off on highway
Still under warranty, 21,000 miles currently