2017 Ford Focus Top Complaints and Problems – Is Your Car A Lemon?

Vehicle speed control, fuel system, engine and powertrain issues among the top complaints received by the NHTSA from vehicle owners

By Brian Jones | Updated on

By Brian Jones | Updated on

The Ford Focus first appeared on the scene in 1998. This compact car received a mass following for its performance, price and features. Sadly, the car went downhill during its last few years of production, possibly leading it to be removed from the market completely. Of the numerous complaints regarding the 2017 Ford Focus, the most prevalent issues seem to be with the powertrain, engine, fuel system and vehicle speed control.

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NHTSA Complaints for the 2017 Ford Focus

Complaint CategoryNumber of Complaints
Power Train
230
Engine
87
Fuel/propulsion System
73
Unknown Or Other
58
Vehicle Speed Control
23
Electrical System
20
Fuel System, Gasoline
17
Steering
13
Air Bags
11
Structure:body
7

Powertrain

Older Ford vehicles were known for their strong and reliable build. That’s how the company gained a following in year’s past, but that isn’t the case these days. The 2017 Ford Focus exhibits numerous troubles, especially with the transmission.

Here’s one complaint left on the Edmunds website, “I bought my 2017 Focus SEL in June of 2017. It’s a pretty little car with a sporty feel and solid gas mileage, though it was an adjustment for me coming out of a Fusion. I was pretty happy with my car for a year, then everything went to hell in a handbasket! I took my car in for slipping transmission in June of 2018, they replaced the clutch. I drove it on a 1000+ mile road trip in June, then again in late July. By September, it was back at the dealership for transmission problems and rough idle. They replaced the clutch AGAIN and had the nerve to tell me that the transmission only has problems in hot climates! Guess they think all women are totally ignorant about cars. They also…get this…replaced the bushings on the motor mounts, which they said were the problem with the rough idle. So far, the rough idle has not reappeared, so the motor mounts may have been the problem. BUT…at just under 36,000 miles??? WHERE are these parts coming from, the salvage yard? I’m really disgusted with this car, primarily because Ford KNOWINGLY continues to put this trashy transmission in the Focus. They obviously don’t care AT ALL about their loyal customers. Have they forgotten that there ARE other car manufacturers? So, this is the nail in the coffin of my relationship with Ford…I have had my car back for less than 2 weeks and already it’s back to its’ same transmission antics. Please, think twice…think 10 times…before buying a Focus with an automatic/manual mess of a transmission.”

It turns out that Ford issued a recall for transmission issues. It is labeled NHTSA Campaign Number 18V845000 which discusses a clutch that may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak. This requires a clutch replacement. It seemed when Ford built this car; they didn’t “focus” on putting effort into ensuring the quality.

Here are some actual complaints logged with the NHTSA about the 2017 Ford Focus Transmission Problems:

TL – The contact owns a 2017 ford focus. While driving various speeds, turning, and attempting to accelerate from a stop, the vehicle shuddered. When the accelerator pedal was depressed, it traveled to the floorboard and failed to respond. There were no warning indicators illuminated. The vehicle was taken to AutoNation Ford where it was diagnosed that a transmission shudder test was needed. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was 15,000.

Car shudders anytime I accelerate from a stop. Also looses poser in the middle of taking off from a complete stop…the shudder is terrible and very concerning. I already had the transmission fixed at 25000 mile ..I am at 32000 and its starting to do the same problem…ford needs to step up on this..we need a class action suit

This 2017 ford focus is having the same transmission issues being described by other ford owners from earlier model years. Car shutters and vibrates, often very heavily and makes light grinding noise when shifting. Current workaround is to accelerate very slow or very fast which isn’t always a safe option. Please include the 2017 focus in your investigation. Thank you.

Vehicle transmission stalls while driving, to include in intersections. My daughter drives this car, we have had it in for service which they said they fixed. Within 2 days, it was doing the same problem. We are not at all pleased with ford for even selling us this vehicle knowing it has had transmission problems for several years!

Engine

The car engine must perform appropriately for owners to receive the proper acceleration. As with the transmission, and other vital parts, it’s nearly impossible for drivers to rely on this crucial part.

One user wrote this on the Edmunds site, “Had vehicle for 1 year before having issue with the engine. My check engine light came on about a week ago with a p1450 which was an error code for a evap purge valve. Car start to run a little rough then after filling up my gas tank it now stalls out and dies. Called 3 ford dealership to get replacement part but the parts mangers informed me that the part was on back order with no telling when the part will be available again.”

What we see with this problem is a failure from multiple systems. Sure, the engine is stalling, but it appears to stem from a complaint in the fuel system. In a minute, you’ll understand this in greater depth.

Here are some actual complaints logged with the NHTSA about the 2017 Ford Focus Engine Problems:

TL* The contact owns a 2017 Ford Focus. While operating the vehicle, the check engine indicator illuminated. The vehicle was taken to metro ford where it was diagnosed that the engine sensor was faulty and needed to be replaced. The sensor was replaced and the failure was remedied. Approximately 20 months later, while driving, the check engine indicator illuminated and the vehicle stalled. The vehicle was towed to Taylor Ford where it was diagnosed that the engine failed and needed to be replaced. The manufacturer was not notified. The failure mileage was 8,000.

My vehicle engine completely stopped on its own and the vehicle indicators showed that the engine overheated. This was after less than 10 minutes on the freeway going 55 mph. This vehicle has a software related recall for it as well currently. I towed the vehicle to AutoNation Ford of Miami to be serviced for the recall and for the engine trouble(it only has 26,000 miles) and they informed me that they were not willing to look at the vehicle to even offer a diagnosis for at least 2-3 days. They did not offer a loaner vehicle or any mode of transportation in the interim. This is unacceptable behavior, especially for a vehicle under recall. This issue has occurred twice at this dealership with my two Ford vehicles.

I was driving on the freeway just getting off onto the off ramp when the engine light, oil light and warning message came on. The engine lost compression instantly and reduced speed down to 30 mph.

Fuel System

The fuel system works hand-in-hand with the engine to produce the power needed to move. When something breaks down in the system, it’s impossible to accelerate and move forward the way a driver expects.

We see this short review on the NHTSA website illustrating the concern. “The engine tends to stall at times, have to pump the gas pedal to keep it running. Car in motion. Has happened many times from almost the time we bought it.”

What frightening situations these drivers find themselves in. We do see a recall related to the fuel system labeled NHTSA Campaign Number 19V515000. It discusses the situation where a stuck canister purge valve causes the engine to stall. They claim that updating the PCM stops the issue from occurring any further, but that’s not what we’ve heard in reports. Of course, the Focus is no more, so it’s clear that the customers didn’t appreciate the cars any longer.

Here are some actual complaints logged with the NHTSA about the 2017 Ford Focus Fuel System Problems:

TL* The contact owns a 2017 Ford Focus. While operating the vehicle with the fuel tank half full, the vehicle hesitated and nearly stalled. The vehicle was taken to Bob Gillindham Ford) to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The failure mileage was 22,000.

Had a recall for a fuel tank issue. The Ford dealership performed and inspection and it passed. Nothing else was done. Now, I am having the issues with my fuel tank as noted in the recall, however, because the inspection passed, the recall was cancelled and ford will not fix the issue has they noted it originally. I had no issues with the fuel tank until after it was inspected but now ford refuses to fix the issue they know my car has

Vehicle Speed Control

When it comes to controlling speeds in a car, it’s vital that a driver has complete power over how fast they travel. Otherwise, accidents are imminent.

Just read what this reviewer wrote on the NHTSA website. “Purchased car new from dealership. At 14,500 miles (approx.) going down freeway, car accelerated by itself and would not idle down. When in park, RPMs were between 3,000 and 4,000 and remained that way. Parked car at dealership, when they checked it, they could not duplicate. Received car back and everything was fine until 29,015 miles and same thing happened. Going down freeway, the car accelerated up to 85mph on its own and would not idle down. Exited freeway never putting my foot on gas pedal.Was going down 5 lane hwy at 55mph with foot on brake constantly. Pulled into parking lot a policeman was standing there. I asked him to cover over to look at issue. He thought my foot was on gas. I then opened my door and hung my feet outside of the car. His statement was ‘This car is dangerous.’  I took video showing RPMs at 3500 and speedometer at zero. Took car to dealership dropped off for weekend. When they checked the car on Monday morning they could again not duplicate it. They kept the car for five days, numerous people driving the car but could not duplicate it. They tell me if they cannot duplicate it they cannot do anything about it even though I have the video.”

What we see here is just outrageous and of course, Ford has nothing to say about it. There are no recalls or manufacturer communications related to the numerous complaints just like this one. It appears that Ford shifted its Focus to other vehicles and chose to neglect owners with this car.

Here are some actual complaints logged with the NHTSA about the 2017 Ford Focus VeHicle Speed Control Problems:

Purchased car new from dealership. At 14,500 miles (approx.) Going down freeway car accelerated by itself and would not idle down. When in park, rpm’s were between 3000 and 4000 and remained that way. Parked car at dealership, when they checked it, they could not duplicate. Received car back and everything was fine until 29015 miles and same thing happened. Going down freeway, the car accelerated up to 85 mph on its own and would not idle down. When in park, rpm’s were between 3000 and 4000 and would not go down. Exited freeway never putting my foot on gas pedal. Was going down 5 lane hwy. At 55 mph with foot on brake constantly. Pulled into parking lot a policeman was standing there. I asked him to come over to look at issue. He thought my foot was on gas. I then opened my door and hung my feet outside of the car. His statement was “‘this car is dangerous”. I took video showing rpm’s at 3500 and speed odometer at zero. Took car to dealership, dropped off for weekend. When they checked the car on Monday morning they could again not duplicate it. They kept the car for five days, numerous people driving the car but could not duplicate it. They tell me if they cannot duplicate it they cannot do anything about it even though I have the video. I love the car but I take my life in my hands when I drive it and I still owe quite a bit of money on it. What recourse do I have…please help!

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Complaint Data

CategoryFuel System, Gasoline
DateDec 06, 2022
StateTX
Description
The contact owns a 2017 ford focus. The contact stated that after her daughter refueled the vehicle, the vehicle experienced rough idling and then stalled with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the failure was related to nhtsa campaign number: 18v735000 (fuel system, gasoline). The vehicle was then taken to the dealer, and the dealer informed the contact that the recall repair had previously been performed. The vehicle was not repaired a second time. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
CategoryFuel/propulsion System, Power Train
DateDec 06, 2022
StateGA
Description
My husband and I bought a 2017 ford focus in april 2017. It had 9 miles on the car. Within 6 months after purchase we had to get the automatic/manual clutch replaced. Then two more times after that within the next year. We still have the problems with that part. Which is recalled but my vin number does not show it as a recall. Then last year in fall 2021 we took the car in for oil change and engine light on and found out the canister purge valve for the gasoline had failed and needed to be replaced. Which is also under a recall and of course my vin number shows nothing. My car will not start after I put gasoline in it and I have to push my gas pedal to rev it up then when I put it in drive and to hit gas pedal it dies. So why cant I get these parts fixed on my 2017 ford focus when they are clearly a recall. I also have documentation at home and at the dealership where everything has been completed since we have gotten the car.
CategoryFuel System, Gasoline:delivery
DateNov 30, 2022
StateDE
Description
The contact owns a 2017 ford focus. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle would not properly accelerate while depressing the accelerator pedal. Additionally, after refueling, the vehicle would not immediately start. The vehicle was taken to the local mechanic and the local dealer who diagnosed that the purge valve was faulty, causing the fuel tank to become deformed. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vin was not included in nhtsa campaign number: 19v515000 (fuel system, gasoline). The failure mileage was 35,000.
CategoryPower Train
DateNov 23, 2022
StateMI
Description
My car only has 41000 miles on it and there is a transmission issue causing the car to move in unsafe ways, either it doesn't accelerate to merge safely or it lurches forward sometimes even with the brake applied. My car is only 9 weeks outside the factory powetrain warranty. I don't feel it is right I need to pay 00 in repairs for a car with 41k miles and just over 5 years old.
CategoryUnknown Or Other
DateNov 22, 2022
StateOH
Description
Transmission stopped working at 63,777 miles. I was in a freeway when this occurred. Car had to be towed back home. Repair shop wants 00 to put in a new transmission. Ford extended the warrantee up to 2016 models but refused to extend the 2017 model.
CategoryPower Train
DateNov 20, 2022
StateAR
Description
2017 ford focus se with automatic transmission. It shutters when taking off from a complete stop or at low speeds shaking the whole car. With it being hesitant taking off it just isnt safe if you're ever in a situation where you need to get out of the way of an incident. The clutch wears out way to fast. It needs a whole different transmission instead of fords dual clutch powershift transmission that should have been perfected before putting them into so many cars.
CategoryPower Train, Vehicle Speed Control
DateNov 19, 2022
StateMD
Description
Car was at highway speed and was given light input to change lanes. With light input, the engine accelerated in an uncontrolled manner, revving to maybe 5000 rpm. The driver had to slam on the brakes to counteract. Result was a rear-end collision with the car in front (route 95 near laurel, md). For what it is worth, the car also gave an "overheating" alarm for the powershift dct transmission even though no such alarm had ever appeared previously. So first time alarm on the transmission and the following day this incident with the unintended acceleration. These could be unrelated, but could also be related. With the overheating transmission issue, the car was left sit for 10 minutes and then drove normally. Car also drove normally after the accident. No further abnormal acceleration issues.
CategoryPower Train
DateNov 17, 2022
StateMO
Description
The contact owns a 2015 ford focus. The contact stated that while at a stop light, the "transmission overheating" message was displayed, and the vehicle suddenly stalled. The vehicle was taken to the local mechanic who diagnosed that the transmission control module and transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 118,000.
CategoryPower Train
DateNov 12, 2022
StateMO
Description
This car with 38k on it has a transmission failure. It was very dangerous. The car lost its reverse gear and won't stay in its forward gears. It will jump in and out of drive down to low and then to nothing. I guess this could happen at any time during owning or driving this car. You could be going 70 and the transmission could fail. It would cause a wreck that might kill many on a busy road. There are no parts for this to be fixed. Some back order of the computer chip. Now I have a low mile car with no way to fix it. Plus, this can happen at any time. Ford should look into a fix for this problem. I know that there is a recall for the 2016. It should include the 2017 as well.
CategoryPower Train
DateNov 11, 2022
StateKY
Description
Hi I have ford focus sel 2017 which I bought in jan02,2020 and since two week my car not get enough power to run while in drive mode sometimes it's stop middle of road and when press has paddle it not move forward now since one week it getting transmission is overheating stop for 5 minutes now it's show engine light on dashboard I think it's I feel like my car transmission slipping
CategoryEngine
DateNov 09, 2022
StateFL
Description
The contact owns a 2017 ford focus. The contact stated that after a routine oil change at the local dealer, while driving approximately 45 mph, the oil warning light illuminated, and an abnormal sound was heard coming from the front of the vehicle. The vehicle was inoperable and was towed to three different independent mechanics; however, the failure could not be duplicated. The vehicle was then towed to a local dealer, where it was diagnosed that the oil belt and the engine needed to be replaced. The vehicle remained at the local dealer awaiting the repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 84,000.
CategoryEngine, Power Train, Unknown Or Other
DateNov 08, 2022
StateVA
Description
Shudder upon acceleration due to faulty clutch pack. Even when replaced under warranty the faulty clutch presents the same problem. Causes all kinds of unknown problems when the car fails to accelerate and/or the clutch assembly fails. Problem has been confirmed multiple times by ford dealer. Been inspected by the manufacturer- ford and deemed unsafe and needing immediate repair. No warning lamps, messages, etc. Car will just do that with no warning.
CategoryPower Train, Vehicle Speed Control
DateNov 03, 2022
StateCT
Description
The contact owns a 2017 ford focus. The contact stated that while driving at various speeds, the vehicle was shuddering while accelerating. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed her that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who was unable to replicate the failure. The contact stated that the failure was related to nhtsa campaign number: 18v845000 (power train). The manufacturer was contacted and referred her to the nhtsa hotline for assistance. The approximate failure mileage was 70,000.
CategoryUnknown Or Other
DateNov 02, 2022
StateCA
Description
I am requesting an investigation as to the matter at hand; this letter contains all specifics as related to the vehicle and from the time of purchase to now. The vehicle is currently not in operable conditions and it can be identified as a 2017 ford focus se 4 cylinders 2 2. 0l di dohc 122 cid. There was a lawsuit for this car prior and there was a judgment rendered for issues with the vehicle, new issues have arisen since the lawsuit. On or about 9/19/2022 however on or about 10/9/2022 plaintiff began experiencing issues with the car. On or about 10/16/2022 a mechanic diagnosed the car with having issues of p07a3 and p2872 and that labor would be about 0. 00 not including parts. Subsequently, the vehicle is not currently running. If you request more information from me I can send it, however, please redact any sensitive information.
CategoryEngine, Power Train
DateOct 31, 2022
StateNY
Description
While driving, the rom is unstable and jumps from 1 to 3 then all the way to zero when pressing the brakes preparing to make a stop. The car then starts to shudder excessively and then basically shuts down in the middle of the highway. The oil and battery light would come on. I would have to quickly place the car in park, and turn the car back on. Once I turn the car on, the oil and battery light turns off and the engine light stays on until it is brought to the ford dealership. This situation has happened about four times. Each time it is an issue with a pressure sensor but when the dealership goes in to check, they don't find anything wrong. The car had stopped in the middle of the highway multiple times, slips and jerks during the smallest acceleration, and consistently shudders when breaking or idle.
CategoryPower Train:automatic Transmission:control Module (tcm, Pcm)
DateOct 27, 2022
StateVA
Description
The contact owns a 2017 ford focus. The contact stated that the vehicle was shifted into drive(d) and he depressed the accelerator pedal; however, the vehicle shifted into limp mode then inadvertently lunged forward. The contact stated that the vehicle then failed to exceed 60 mph. The contact stated that the next day after the vehicle was started, the transmission fault service light illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the nhtsa hotline to submit a complaint. The failure mileage was approximately 108,372.
CategoryPower Train
DateOct 20, 2022
StateTN
Description
Transmission slipping, stalling, jerking. Needs a clutch pack and some other stuff. One of the codes said transmission friction element "a" stuck on. This is a 2017 model the 2012-2016 ford focuses was recalled the fords dsps power shift transmission. The they installed the exact same transmission in the 2017-18 models even though they had lawsuits/recalls. But the 2017 are having the same issues and won't fix the issue!
CategoryFuel System, Gasoline
DateOct 19, 2022
StateWI
Description
The contact owns a 2017 ford focus. The contact stated that after refueling the vehicle, the vehicle would not immediately start-up. The contact stated that several attempts were needed to restart the vehicle. The vehicle would idle rough after start-up. The contact would depress the accelerator while the vehicle was in park(p) and rev the engine to 3,000 rpm before the vehicle would operate normally. The contact stated no warning lights were illuminated. The contact stated that the failure to start up after fueling was intermittent; however, the failure occurred more frequently. The contact stated that while starting the vehicle he had to depress the accelerator pedal down for a minute or two and take several attempts to start the vehicle. The contact had taken the vehicle to a local dealer who diagnosed that the canister purge valve needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to nhtsa campaign number: 19v515000 (fuel system, gasoline). The manufacturer had been informed of the failure. The failure mileage was approximately 45,000.
CategoryPower Train
DateOct 17, 2022
StateIL
Description
The transmission is not functioning properly. The vehicle experiences jerking, slipping, bucking, sudden and/or delayed acceleration, and transmission failure. There is a check engine light and a transmission failure warning sign that comes on. This is a safety hazard as the car does not accelerate reliably and will temporarily stall in the middle of intersections, highways, onramps, etc. I talked to several mechanics who say that this is likely due to a pcm issue. I brought it to a ford dealership to check into, but they could not run a diagnostics test because there was no recall associated with my vin.
CategoryPower Train
DateOct 11, 2022
StatePA
Description
The contact owns a 2017 ford focus. The contact stated that while operating the vehicle, the message "transmission too hot pull over" suddenly displayed, and moments later the vehicle shut off. After eventually restarting the engine, the vehicle was driven to the nearby fuel station and later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was 40,000.
CategoryEngine
DateOct 05, 2022
StatePA
Description
The contact owns a 2017 ford focus. The contact stated while driving approximately 40 mph, the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to the residence where an independent mechanic checked the engine and confirmed that the oil level was not low. The vehicle was then towed to the dealer where it was diagnosed with low oil pressure and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed to call the nhtsa hotline. The failure mileage was approximately 77,000.
CategoryPower Train
DateOct 05, 2022
StateMN
Description
Transmission overheating, jerking, hesitant and lost gear while driving
CategoryFuel System, Gasoline
DateSep 27, 2022
StateCA
Description
The contact owns a 2017 ford focus. The contact stated that after refueling the vehicle and attempting to restart the vehicle, the rpm was fluctuating and the vehicle then lost motive power. The check engine warning light illuminated. The contact stated that after a few attempts she was able to restart vehicle. The vehicle was then taken to an independent mechanic; however, the contact was not provided with a diagnosis and the vehicle was not repaired. The failure continued after refueling and the contact stated that the vehicle would stall and lose motive power after coming to a complete stop at a red light or at a stop sign. The vehicle was then taken to another independent mechanic where the failure code p144a for the evap system was retrieved. The contact referenced nhtsa campaign number: 19v515000 (fuel system, gasoline) as a cause for the failure; however, her vin was not included in the recall. The local dealer was made aware of the failure and confirmed that the vin was not included in the recall. The vehicle was not repaired. The manufacturer made aware of the failure and a case was opened and the contact was advised to file a complaint with the nhtsa hotline. The approximate failure mileage was 96,000.
CategoryFuel/propulsion System
DateSep 21, 2022
StateIN
Description
Purge valve failure causing stalling
CategoryPower Train
DateSep 21, 2022
StateMI
Description
I enjoy driving my 2017 ford focus, but the glaring negative against my vehicle is the transmission. Once per year I find myself at a dealership because my focus starts to shudder after acceleration from a full stop. This phenomena shakes the vehicle, alerting everyone inside that something is wrong. No warning lights appear on the dash from discovery of the problem until servicing. Once the shuddering starts happening, it will happen more and more frequently until it cannot be ignored and the vehicle needs to be fixed. I don't haul trailers. There are not that many miles on the focus (under 60,000). I've even adjusted my driving habits to change speeds as gradually as possible so as to not put any undue strain on the transmission. Nevertheless, the problem keeps reoccurring and I keep having to lean on the existing powertrain warranty to get rid of the problem... Temporarily. Within a year, it always comes back. This year is no different. I am currently trying to get the focus serviced once more before my "60,000 mile/5 year" powertrain warranty expires on october 3rd, 2022. This issue is forcing me to consider selling a car in wonderful condition because I can't afford to replace clutch arrays out of pocket every year. The alternative is to forgo the servicing and roll the dice with a spotty transmission. I dare say that can't last. I've talked numerous times with people at the dealership. Everyone I have spoken with acknowledges that this is a known issue with the 2017's. Prior vehicle years have been recalled for transmission troubles. How is the 2017 focus any different? How hasn't a recall been started already? I'm attaching the service records from the dealerships. Ford customer care directed me to the nhtsa, but nothing more. I am hoping someone can help me to either extend this warranty with ford (at no additional cost to me for a manufacturer defect) or get the need for a recall acknowledged by ford. Thank you and god bless.
CategoryPower Train
DateSep 20, 2022
StateTX
Description
2017 ford focus, continuous transmission problems. I have had the clutch and transmission control replaced 2 times already under factory wannary. It is just outside of the powertrain warranty and now the dealer is telling me it needs to be replaced again. It has 41,000 miles.
CategoryFuel/propulsion System
DateSep 19, 2022
StateGA
Description
Stalling out repeatedly while driving since I have purchased the car. No issues being read on any code readers. Has happened 12 times in 2 years. Plenty of fuel. Replaced battery even when battery was okay. And has been towed to dealership multiple times. No reason given. No warning lights at all. Now finally I have been given a code after 2 years that there is a very small evap leak. Which the repair shop has informed me is a common issue with this car. Because of this. My car risks stalling out even while driving down the highway when I have plenty of fuel in the tank.
CategoryFuel System, Gasoline
DateSep 14, 2022
StateCA
Description
The contact owns a 2017 ford focus. The contact stated while driving approximately 5 mph and attempting to park the vehicle, the check engine warning light illuminated. The contact stated that the vehicle was shuddering while driving above 60 mph or whenever the accelerator pedal was depressed while driving up hill. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the fuel tank needed to be replaced. The contact referenced nhtsa campaign number: 18v735000 (fuel system, gasoline) as a possible solution however, the vin was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vin was not included in the recall. The manufacturer referred the contact to the nhtsa hotline. The failure mileage was approximately 82,000.
CategoryPower Train
DateSep 03, 2022
StatePA
Description
Feels like gear is slipping when going from a stop to moving (1st to 2nd shifting)
CategoryFuel System, Gasoline
DateSep 01, 2022
StateMO
Description
The contact owns a 2017 ford focus. The contact stated that after refueling the vehicle, the vehicle failed to start immediately. The vehicle would start after several attempts but would shudder and then turn off independently. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle jerked and decelerated independently. The check engine warning light was illuminated. The contact was able to continue driving; however, the failure recurred after refueling. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel tank was collapsing internally due to a stuck canister purge valve failure. The independent mechanic also informed the contact that each time she had refueled the vehicle, air was being pushed into the fueling system. The independent mechanic informed the contact that the failure was associated with nhtsa campaign number: 19v515000 (fuel system, gasoline). The dealer was notified of the failure and an appointment was scheduled. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under nhtsa campaign number: 19v515000 (fuel system, gasoline) due to the manufactured date of the vehicle. The vehicle was not repaired. The failure mileage was unknown.
CategoryPower Train
DateSep 01, 2022
StateCO
Description
The contact owns a 2017 ford focus. The contact stated while driving 65 mph, the vehicle failed to accelerate as needed. The contact stated that the vehicle jerked, lost motive power and stalled without warning. The contact waited for the vehicle cool down, restarted the vehicle, and the vehicle operated normally. On another occasion, the vehicle lost motive power and stalled with the transmission failure message was displayed. The vehicle was taken to the dealer and the contact was informed that no failure was found. The manufacturer was contacted and referred the contact to the nhtsa hotline. The failure mileage was 70,000.
CategoryPower Train
DateAug 29, 2022
StateTX
Description
I was driving and all of a sudden could not go over 30 miles an hour. I took it 3 dealerships 1 including a ford dealership. What I have been told is that there have been many issues with this type/manufacturer of transmission. The diagnostic codes that are coming out when being run are p072c p2832 p0219 p2578 ford dealership states that the internal fork stop inside the transmission is broken. It needs a partial rebuild including forks, case, clutchesm], and related parts.
CategoryPower Train
DateAug 26, 2022
StateOH
Description
The transmission strutted or slips when accelerating from a stop
CategoryFuel/propulsion System
DateAug 25, 2022
StateFL
Description
Evap emission purge valve ford has a recall but vin. Number is not included in the recall
CategoryFuel System, Gasoline
DateAug 24, 2022
StateNJ
Description
The contact called on behalf of a client who owns a 2017 ford focus. The contact stated the client was at a stop light when the vehicle stalled. The check engine warning light illuminated. The client restarted the vehicle and drove to the independent mechanic. The mechanic diagnosed the failure to be a stuck canister purge valve. The mechanic also related the failure to nhtsa campaign number: 18v735000 (fuel system, gasoline). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 49,763.
CategoryEngine
DateAug 19, 2022
StateCA
Description
So in 2019 or 2020 I honest cant remember because it has happening many times and ive taken it to the dealership and nothing gets done but I had the headgasket recall done on my car. My car is modified and the recall job was still performed. Afterwards I started to experience problems witht the motor. I notice I was loosing oil fast and it was also all over the side of the engine. Also when it would be cold and rain, my car would struggle to startup and sometimes the engine would not want to run. The car never threw a code so when I took it back to the dealership they would let it sit, the condensation would disappear and the car would run fine. After spending time on the internet and seeing a couple of other mechanics it came down to the timing cover being install improperly due to the headgasket job performed. Timing cover is leaking oil from thetop of the engine which also lets in condisation inside the engine that also gives me problems when it rains. The dealership that worked on the car does not want to fix the issue becasue the car is modified even though its been proven that any modifications will not cause a timing cover to leak oil unless the headgaket job was done impropely. Now I am stuck with a bad engine when it was working fine before the recall.
CategoryElectrical System, Exterior Lighting
DateAug 17, 2022
StateSC
Description
Interior lighting. Multiple shorted wires kept blowing fuses for interior lights. Wiring harness for all interior lights had to be replaced with multiple areas of chafing and wires melted together.
CategoryPower Train
DateAug 16, 2022
StateGA
Description
While driving 2017 focus on 8/14/22, the car began to shutter. When owner stopped to buy gas, the car would not restart until about 10 minute later . Then it would not go into reverse. Made it home. Next day, 8/15/22, while driving, it began to shutter again, the transmission overheating warning light appeared, and vehicle immediately stopped running. Pulled off to side of road. It would not restart. Was towed to a local repair shop (not a ford dealership). The repair shop ran a diagnostic and reported 4 pcm and 7 tcm fault codes. (see attachment.)vehicle has not been repaired. Vehicle has approx 130,000 miles.
CategoryPower Train
DateAug 15, 2022
StatePA
Description
My transmission started to slip , took it to a garage then I had to walk through a very bad area in philadelphia. Ford roadside towed it to chapman's on roosevelt blvd on 8/9 where we bought it. They still haven't looked at it because they're so busy and backed up and in the meantime I have no way to get to work & it's costing me a day for lyft and my mental health. The car only has 60,000 miles, I shouldn't have to be dealing with this
CategoryPower Train
DateAug 12, 2022
StateMD
Description
The contact owns a 2017 ford focus. The contact stated while driving from a complete stop and at various speeds, the vehicle was shuddering. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. Additionally, the contact stated would fail to respond when depressing the accelerator pedal and would not go pass a certain speed. The contact stated that the rpm would reeved when depressing the accelerator pedal but the vehicle would fail to respond. The vehicle was taken to the dealer where it was diagnosed that the transmission clutch needed to be replaced. The contact stated that the transmission clutch had been replaced every 4,000 to 7,000 miles on six occasions. The manufacturer was notified of the failure and referred the contact to nhtsa. The vehicle was not repaired. The failure mileage was approximately 5,000.
CategoryPower Train
DateAug 11, 2022
StateOH
Description
Transmission module failure. Car stalls and shutters when driving causing possible car accident. Took to ford dealership service center and they found transmission module failure needs replacement immediately can cause auto accident. Warning engine light comes on.
CategoryEngine, Power Train
DateAug 07, 2022
StateFL
Description
I financed a 2017 ford focus se 6 speed manual in march of 2020 (it's now aug 2022), and about a month ago I was driving a main hwy when I needed to downshift due to traffic. I go to put it in 3rd and instead it slips into 1st. (it's not suppose to allow you to do that, states in the owners manual bc it's a safety feature). Meanwhile it is stuck in 1st, redlining, as I'm in the middle of a busy highway unable to do anything. I had to push the car off the road in order to not get hit by oncoming cars. Called ford, called the dealership, found out there's a recall on the engine and the transmission but neither of them would honor the recall. Attorney's won't do a thing about it, and now I'm stuck paying k on a car I can no longer drive. I promise this is the last time I'll ever own a ford.
CategoryFuel System, Gasoline
DateAug 05, 2022
StateSC
Description
The contact owns a 2017 ford focus. The contact stated that after refueling the vehicle and driving 40 mph, the vehicle stalled. The check engine warning light was illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving; however, the contact stated that the failure had been reoccurring after refueling. The vehicle was taken to an independent mechanic where it was diagnosed that fuel tank vacuum system had failed. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that her vehicle could not be repaired under an unknown recall as the vin was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the nhtsa. The failure mileage was approximately 96,000.
CategoryWheels
DateAug 05, 2022
StateMA
Description
Ford owners have been plagued with the issue of poorly designed lug nuts that expand with age. My service center just informed me that most or all of my lug nuts need to be replaced, so I have authorized that to complete the service. I have read that the problem is caused partly because of improper tightening. When I purchased my ford in 2018(a one year leftover) the ford dealer had to resurface the rotors twice because of pulsation. I've since had oil changes done at another ford dealer that supposedly included tire rotation, so it seems that ford could be at fault for bad lug nuts and reinstalling them as well. I think that a recall is justified. What is odd is that this issue has been around for quite some time, but they are still selling the same part. How is that?
CategoryPower Train
DateJul 30, 2022
StateTX
Description
On friday july 15th around 7pm, my wife and I were driving out of town to visit family. We stopped at a gas station along the highway to make sure we had gas an everything before getting too far out of town. We had no issues when we stopped but after leaving we tried getting on the highway and after merging the car reved up very high and seemed to have dropped into a low heat like 1st or 2nd. We attempted to get off the highway but with this low gear the car could not do more than about 20mph. We finally made it off the highway and checked everything we could think of that could cause this issue but found nothing. We had to get the car towed home because besides being stuck in a very low forward gear when shifting to drive, we also lost reverse. After being towed home we parked the car to see if this just needed to cool off and come back to it later. We let it sit for a few days and now the car is disabled. It turns on and runs smooth but the transmission is non-operational. We no longer have any gear control and can only turn the engine on. I called ford about this issue but was not helped in any way. Just asked to pay for a diagnostic. I don't think I will be buying any more ford vehicles since they could not fix this issue after so many years.
CategoryPower Train
DateJul 29, 2022
StateMI
Description
The contact owns a 2017 ford focus. The contact stated while driving approximately 15 mph, the vehicle was shuddering while shifting gear. There was no warning light illuminated. The vehicle was previously diagnosed with transmission failure. The vehicle was repaired with a new clutch and linkage; however, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.
CategoryPower Train
DateJul 29, 2022
StateNY
Description
Failure of the encase power train transmission. Delay is shifting & transmission to shift gears gets stuck. Completely unsafe when pulling out into traffic. Driver is unsure if the transmission will engage or not. Unable to accelerate at times until transmission engages. Sounds like gears are being stripped on the automatic transmission. Started in may 2021 & continues to happen daily.
CategoryEngine, Power Train
DateJul 28, 2022
StateTX
Description
The contact owns a 2017 ford focus. The contact stated while driving 10 mph, the check engine warning light illuminated. The vehicle was taken to the local pep boys where it was diagnosed that the failure was associated with the fuel system and fuel tank. The dealer was notified of the failure. The vehicle was taken to the dealer where an unknown repair and an unknown software update were completed; however, the vehicle failed to start a month later. The contact later drove the vehicle but the vehicle would not exceed 10 mph. The vehicle was towed to a second dealer where it was diagnosed that the transmission control module had failed; however, the parts were on national back order. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the vin was not included in a recall associated with the failure. The failure mileage was approximately 83,000.
CategoryFuel System, Gasoline
DateJul 25, 2022
StateFL
Description
The contact's wife owns a 2017 ford focus. The contact stated that soon after refueling the vehicle, the vehicle shut off without warning. The contact stated that his wife would depress the accelerator pedal to prevent the vehicle from inadvertently stalling. The contact stated that initially, no warning lights had appeared on the instrument panel; however, recently the check engine warning light had illuminated. The vehicle was initially taken to the dealer however, the mechanic found no failure with the vehicle. The contact then took the vehicle to an independent mechanic where a diagnostic test showed that the vehicle had a defective pcv valve. The vehicle was taken back to the dealer where the mechanic informed him that he was familiar with the failure; however, he was provided an estimate for a diagnostic fee. Upon investigation, the contact linked the failure to nhtsa campaign number: 18v735000 (fuel system, gasoline) however, the vin was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 30,000.
CategorySteering
DateJul 21, 2022
StateMD
Description
The contact owns a 2017 ford focus. The contact stated while parked or while driving approximately 5 mph, the power steering malfunction warning light illuminated. The vehicle was taken to the local dealer and diagnosed with power steering rack failure. The vehicle was then taken to a local independent mechanic and the failure was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 32,000.
CategoryPower Train
DateJul 19, 2022
StateOH
Description
In june of 2021 my car started shuddering when shifting into 1st and 2nd gears. I am a very cautious, defensive driver but had to really baby the car to try to avoid the shuddering and learned to shift around 9 mph for 1st gear and 19 mph for 2nd gear. However as the year progressed, the issue became worse and had to schedule a diagnostic test at roush ford in hilliard ohio in december which cost me 0, and place not only a financial burden upon me but also those who had to help me get to and from the dealership and appointments and church. Then in january 2022, my car was in the shop for 8 days while roush ford repaired the transmission by replacing the clutch that ford continues to use in the vehicles even knowing it is a problem, which cost me 8. 51. This has been going on since 2013 when there was a class action lawsuit for the ford focus between 2013 and 2016. Now there is another one for the same ford focus from 2017 to 2019. My car wasn't even 4 years old when the problem originated and had less than 59,000 miles on it. I only made last year

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,032 per month so this was a huge burden as well as a huge inconvenience for mevand my friends. Its amazing this problem did not cause any accident as I expected to be rearended every time I had to drive it. People were very annoyed with me and showed it with gesturing, honking, and zooming around me. When picking up the car after the repairs, the service coordinator informed me that they have a the clutches for this transmission in stock. That tells you something!!!!
CategoryPower Train
DateJul 15, 2022
StateAL
Description
Vehicle shudders in lower gears typically starting from a stop as it shifts up in gears. I consider this a safety issue considering it impacts the driveability of the vehicle and limits the ability to get out of the way of traffic if needed. The symptoms are exactly as described in earlier 2011-2016 focus model power transmission recall.
CategoryElectrical System:instrument Panel:fuel Gauge
DateJul 11, 2022
StateIL
Description
Gas indicator numbers went wrong. So could not identify how much gas is left in my car
CategorySeats
DateJun 30, 2022
StateCA
Description
1) a bracket that connects the seat to the rails that are attached to the floor had a weld break. Photos provided below. 2) the seat is no longer attached to the car in this particular part 3) no 4) I took the car to my dealer who did not physically look at it but refused to do anything to help me because the car was no longer within warranty period. They could provide me a quote only after I paid a 0 diagnosis fee. The part to repair is

Who are we? We are Lemberg Law, a Consumer Law Firm

Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today!  There is no charge unless we win.

,020 before diagnosis charge, labor, and tax. 5) there were no warning or symptoms prior to the failure.
CategoryEngine
DateJun 25, 2022
StateOH
Description
Have taken in my car 2 times for a clutch repair and it's still not fixed. It shudders when taking off from a stop. I bought this car in june of 2020. One year later in june of 2021 it needed a new clutch. Then in june of 2022 it went in again for a new clutch. I drove it off the service lot and it was worse then when I dropped it off. I will be returning to ford service center on monday june 27 2022 to tell them it's still not fixed. I will be going I. With info that I found on the internet regarding problems with the transmission on the make and model of cars. Thank you carol brunson.
CategorySeat Belts, Seats
DateJun 25, 2022
StateOH
Description
Back latch that makes the seat fold down won't snap back into place.
CategoryPower Train
DateJun 24, 2022
StateOH
Description
The contact owns a 2017 ford focus. The contact stated while driving at various speeds, the accelerator pedal was depressed and the vehicle hesitated to respond. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission clutch needed to be replaced. The dealer was notified of the failure and informed the contact that the failure was associated with an unknown recall; however, the year, make, and model of the vehicle was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to nhtsa. The failure mileage was approximately 80,000.
CategoryPower Train:automatic Transmission:control Module (tcm, Pcm)
DateJun 23, 2022
StateVA
Description
The contact owns a 2017 ford focus. The contact stated that the vehicle was unable to reverse and would not accelerate above 15 mph. The vehicle was towed to an independent mechanic, who replaced the clutch fork; however, the failure recurred. The vehicle was towed back to the independent mechanic and diagnosed with tcm failure. The mechanic informed the contact that the tcm needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa. The failure mileage was approximately 117,000.
CategoryEngine
DateJun 17, 2022
StatePA
Description
The contact owns a 2017 ford focus. The contact stated that while driving at an undisclosed speed, the high engine temperature warning light illuminated. The vehicle was towed to an independent mechanic who advised the contact to tow the vehicle to the dealer. The vehicle was then towed to the dealer where it was diagnosed with a head gasket and engine failure. The dealer informed the contact that there was no warranty and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 77,000.
CategoryPower Train
DateJun 17, 2022
StateTN
Description
The contact owns a 2017 ford focus. The contact stated while driving from a complete stop, the vehicle started shuddering. The contact stated that the failure also occurred while driving and accelerating between 30-70 mph. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the failure reoccurred several times while driving and had worsened. The contact stated upon starting the vehicle and attempting to drive, the gear shifter remained seized in park(p). The check engine warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission had failed. The local dealer was notified of the failure and informed the contact that she needed to pay a fee for diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the vin was not included in nhtsa campaign number: 18v845000 (power train) and that the vehicle was out of warranty. The failure mileage was approximately 10,000.
CategoryPower Train
DateJun 16, 2022
StateTN
Description
I am pretty sure that this is not the battery. I had my vehicle towed to the mechanic and the code that he's getting from the computer is the transmission. The clutch seems to be stuck somehow and will not engage into gears. I can get it started, but it won't go anywhere. It will start and the lights come on. The check engine light is on, and it is something regarding the transmission. Changing the battery would make know difference. The car has always stuttered when taking off from a parked position. And makes noises when there's a change in the “gears “
CategoryEngine
DateJun 14, 2022
StateOK
Description
The contact owns a 2017 ford focus. The contact stated while her husband was driving 60 mph, the low oil pressure warning light illuminated. The driver parked at a nearby gas station; after restarting the vehicle, the check engine warning light was also illuminated. The contact parked at a nearby parking lot and a bystander who was an independent mechanic inspected the vehicle. The contact was informed that the oil pump needed to be replaced. The vehicle was not repaired. The vehicle was not drivable. The vehicle was towed to the residence and then to the local dealer the following day. The dealer diagnosed the vehicle and determined that the engine, oil pump, and turbo needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 67,000.
CategoryPower Train:clutch Assembly
DateJun 14, 2022
StateNJ
Description
The contact owns a 2017 ford focus. The vehicle had previously been serviced at the dealer for clutch assembly replacement on two separate occasions; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration and experienced rough driving. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 44,000.
CategoryFuel/propulsion System
DateJun 13, 2022
StateKY
Description
What caused me to realize my car had safety issues was roughly 6 months ago when my car died at the pump after turning on. It chugged for a good 3 seconds as the dash lights flickered and it stalled. I was able to just turn it off and restart it after 2+ tries, and I wondered if it was too hot or if I put premium in, just playing it off. I thought I let the car get too low on e too, so I didn't think too much about it at the time as it didn't seem to happen for quite some time again. I filled my car all the way full at the first occurrence and mcurrently gets 29. 8mpg. It started being consistently a problem when I started to refill on half a tank of gas or lower. The car starts to work harder and you can feel it wanting to die while I'm driving. The battery light does not stay on or come on the dash after the car starts so I know it wasn't the alternator at the time either. I was parked on a slight incline at under a quarter tank and I had to put my car in neutral and roll start it. It wasn't drastic or anything but the car was being weird and idling hard, but my rpms stayed at normal levels. It just was shaking after starting. That's when I realized that the gasoline tank was not only having issues after I pumped gas. My check engine finally came on and a valve sensor for the gas tank was signaled. The car seems to run harder after starting up and it finally died on me while I was parked and idling. The battery was replaced at 55,643, mi.; check engine light signaled at 53,000 roughly. - the car is available upon request. - I currently own a 2017 ford focus & I bought it certified used from a dodge dealership in northern kentucky. - it didn't signal any warning lamps or other signs of failure until it hit 5 y. O. And after I refueled my tank. I started to panic because I was going to be late for work and I had no time for this. -my car has been serviced twice to confirm diagnosis; once for a simple oil change & code reader, and then at a certified local repair.
CategoryWheels
DateJun 08, 2022
StateIL
Description
Lug nuts are expanding and the two different metals are seperating. This is a saftey issue. It was brought to my attention by discount tire when I was having my tires rotated.
CategoryEngine, Unknown Or Other
DateJun 07, 2022
StateMO
Description
The transmission on this vehicle has failed, due to the computer system, or a small chip part (so I have been told.) I have been told by mutiple mechanics that it is the same transmission issue that the 2011-2016 models experienced. I was driving the vehicle when the transmission failed, almost causing me to wreck the vehicle on the interstate.
CategoryPower Train:automatic Transmission:internal:clutches/bands
DateJun 06, 2022
StateGA
Description
The contact owns a 2017 ford focus. The contact stated while driving 70 mph, the vehicle lost motive power, and the rpm's decreased. The service transmission warning light was illuminated. The contact pulled over to the side of the road and restarted the vehicle. The contact was able to drive home. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the clutch needed to be replaced; additionally, there was an issue with the fuel tank. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.
CategoryPower Train
DateJun 01, 2022
StateVA
Description
The contact owns a 2017 ford focus. The contact stated that the vehicle would hesitate without warning while driving at various speeds. The contact also stated that unknown warning lights would intermittently flash on the instrument panel while driving. The vehicle was taken to an independent mechanic and no defects were found. One day while driving in reverse, the gear shifter failed to move from the reverse(r) position after multiple attempts. Once the contact was able to shift the vehicle into drive(d), the vehicle would not accelerate above 10 mph with the check engine warning light illuminated. The contact had the vehicle towed to an independent mechanic where it was diagnosed with transmission failure. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 80,000.
CategoryPower Train:automatic Transmission
DateJun 01, 2022
StateOH
Description
The contact owns a 2017 ford focus. The contact stated that while driving at an undisclosed speed, the engine revved while the vehicle hesitated during acceleration, causing the vehicle to overheat. The contact turned off the vehicle and waited until the engine cooled down and then restarted the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the clutch arm was stuck. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa. The failure mileage was approximately 87,000.
CategoryEngine, Service Brakes, Vehicle Speed Control
DateMay 25, 2022
StateGA
Description
All lights came on and vehicle immediately slowed down, brakes became hard and it eventually just stalled out. Would not restart. Towed to repair shop . Mechanic found that the oil was full but no oil to engine. Found that the oil pump belt had malfunctioned and tore up leaving debris in the oil pan. Vehicle has approx 66,000 miles on it and manual says this piece if equipment should last until 150,000. Upon research, this is a common occurrence in the 2017, 2018 ford focus.
CategoryEngine
DateMay 24, 2022
StateUT
Description
Vehicle has become increasingly hard to drive in first and second gear. Has miss-fires and problems with dumping fuel threw code p144c and has already had injectors and spark plugs replaced roughly a year ago. Feels like vehicle is having the same issues. When started from cold vehicle has miss-fires and runs extremely rough.
CategoryEngine
DateMay 23, 2022
StateCA
Description
The contact owns a 2017 ford focus. The contact stated that while stopped a traffic light, the engine started sputtering. The contact stated that several days later while the vehicle was in park(p) the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed however, the diagnostic result was not available. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 50,150. Vehicle has been repaired.
CategoryPower Train
DateMay 17, 2022
StateFL
Description
Car shutters heavily when approaching 2500-3500 rpm. Mostly felt before shift change out of 1st gear in automatic, but also felt in same range when left in 1st on select shift. Shudder causes slow acceleration from a stop. Very slow acceleration avoids the shutter.
CategoryFuel System, Gasoline:delivery
DateApr 27, 2022
StateIL
Description
The contact owns a 2017 ford focus st. The contact stated that when he proceeded to start his vehicle, the vehicle would not start. The contact stated that he then had his vehicle towed to an independent mechanic who was able to start his vehicle by placing air in the fuel tank. The contact stated that once the vehicle started, there was a huge amount of black smoke. The contact stated that he was advised by the mechanic that he had a deforming fuel tank that was causing the failure. The contact stated that no warning lights had illuminated the vehicle at the time. The contact stated that he was able to drive his vehicle back to his residence, however, when he attempted to restart the vehicle, it would not start. The contact stated that he then contacted both the dealer and manufacturer who advised him that there was a recall, however, his vehicle was not a part of the recall nhtsa campaign 19v515000 (fuel system, gasoline). The failure mileage was 83,000.
CategoryFuel/propulsion System
DateApr 20, 2022
StateOH
Description
Recalled for fuel system issue. Issue was fixed at dealership. The issue still persists even after problem was “fixed” at ford dealership. Gas is not getting to the engine.
CategorySteering
DateApr 19, 2022
StateIN
Description
The contact owns a 2017 ford focus. The contact stated while driving approximately 65-70 mph, the power steering warning light illuminated. The contact pulled over and the vehicle lost power steering functionality. The contact turned off and restarted the vehicle, and the power steering functionality returned. The contact drove the vehicle to an independent mechanic who was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 89,000.
CategoryEngine And Engine Cooling
DateApr 13, 2022
StateDE
Description
The contact owns a 2017 ford focus. The contact stated that while driving at various speeds, the vehicle would not accelerate properly and a loud rattling sound was present coming from the engine. Upon inspection, it was determined that the antifreeze was very low but no leak was present. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified but no assistance was offered. The failure mileage was 80,000.
CategoryFuel System, Gasoline
DateApr 13, 2022
StateVA
Description
The contact owns a 2017 ford focus. The contact stated that while driving the vehicle off the lot, the engine fault and the service engine warning light illuminated on the instrument panel. Additionally, after refueling, the vehicle would inadvertently stall. The vehicle was taken to the local dealer and diagnosed; however, the mechanic was unable to determine the cause of the failure. The contact stated that an unknown software update was performed. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to nhtsa campaign number: 18v735000 (fuel system, gasoline). The approximate failure mileage was 55,000.
CategoryPower Train
DateApr 08, 2022
StateVA
Description
The transmission in my 2017 ford focus is slipping, shuttering, and jerking. It also will hesitate when accelerating. It has been to the ford maintenance department at least 4 times to have the transmission “fixed”. It will fail with 1000-10000 miles after it supposedly gets fixed. We have also been turned away from ford, saying that nothing is wrong or it's within fords criteria. This is not normal for a car!
CategoryPower Train
DateApr 08, 2022
StateTX
Description
I recently purchased my 2017 ford focus from carmax in august of 2021. At the time it had 52,675 miles on it. I now have 64,000 miles on the vehicle. I began to notice a few weeks after purchase of the vehicle that upon acceleration from a stop sign or red light, the vehicle would shake or shudder slightly but then cease . This only happened upon acceleration and not while idling. However , it was so slight that it didn't seem to be an issue. In the past month , I have noticed now that the shaking and shuddering is getting extremely heavy upon acceleration and it is starting to scare me. I contacted ford and they told me that there was not a specific recall on my vin in particular but that they were indeed aware of serious control module issues and clutch issues for the ford focus . I also read that ford had to extend warranties to many of the ford focuses from models all the way up to 2016 . Well, my model happens to be a 2017 but is still having the exact same issues . Serious shaking, shuddering, and wanting to shut off upon acceleration. This can be very dangerous and I am nervous now to drive my vehicle. I called many shops around the area and was told that the "ford focus transmission shudder issue" is very well known but that ford may not want to help me out. (which is what im experiencing now) again, this vehicle shakes and shudders violently upon acceleration and I would like some help please. Thank you kindly.
CategoryUnknown Or Other, Wheels
DateApr 06, 2022
StateNC
Description
Was advised during service at the ford dealership that I purchased the vehicle new from, that lug nuts were compromised and needed to be replaced. Was told the lug nuts had expanded and softened and were compromised. This is a safety issue. Wheel could come off of axel at anytime.
CategoryFuel System, Gasoline
DateApr 04, 2022
StateCA
Description
The contact owns a 2017 ford focus. The contact stated that after refueling the vehicle, the rpm gauge was fluctuating while starting the vehicle. The vehicle was taken to the dealer where it was diagnosed with a canister purge valve failure. The dealer informed the contact that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 94,000.
CategoryAir Bags
DateMar 31, 2022
StateMI
Description
The contact owned a 2017 ford focus. The contact stated while driving 30-35 mph an incoming vehicle ran a stop sign and crashed into the front of the vehicle. The front end of the vehicle was severely damaged due to the impact. The air bags did not deploy. The contact mentioned that her son was in the vehicle at the time of the failure. There were no injuries reported. A police report was filed. The vehicle was towed to an independent mechanic where it was declared a total loss. The other vehicle involved was able to be driven from the scene. A dealer as not contacted. The manufacturer was informed of the failure. The failure mileage was 50,000.
CategoryPower Train
DateMar 30, 2022
StateNC
Description
The contact owns a 2017 ford focus. The contact stated that while driving at approximately 55 mph, the vehicle was shuddering while decelerating. In addition, the accelerator pedal was depressed however, the vehicle failed to respond. The contact stated that the accelerator pedal was depressed several times before the vehicle started to operate as needed. The vehicle was taken to an independent mechanic where it was diagnosed that the transaxle dash clutch and fly wheel needed to be replace. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 31,000.
CategoryPower Train, Unknown Or Other
DateMar 28, 2022
StateKY
Description
Transmission failure, car shudders when starting from take off, will not go forward while in gear, engine light came on, would not go into reverseye, I could have been rear ended struck, unknown if anything else was an issue
CategoryEngine
DateMar 22, 2022
StateNY
Description
Electric propulsion system shut down while driving on westbound interstate 495 in queens county. Stop safely now (ssn) red warning light on the instrument cluster appeared and I was forced to coast down a hill in neutral. Unable to restart car and became stuck in side of parkway exit ramp. Car then had no power with 12v battery going dead just trying to keep radio on. Third time ssn light has come on while driving. First time while actually stuck in traffic that the car shut itself off.
CategoryPower Train
DateMar 18, 2022
StateLA
Description
The contact owns a 2017 ford focus. The contact stated that after the battery was replaced, the vehicle cut not reverse when needed. The vehicle was taken to the dealer where it was diagnosed with transmission control module failure due to a faulty battery. The dealer repaired the transmission. The manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa. The failure mileage was approximately 60,000.
CategoryFuel/propulsion System
DateMar 15, 2022
StateMD
Description
Code p1450 canister value vacuum. I had this fixed last year, and it's back. Other vins for this model recalled but not mine. My vin should be recalled.
CategoryPower Train
DateMar 15, 2022
StateOK
Description
The contact owns a 2017 ford focus. The vehicle had previously had two transmissions replaced. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and the engine revved, but the vehicle hesitated to accelerate. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the vin. The manufacturer advised the contact to file a complaint with the nhtsa. The failure mileage was approximately 48,000.
CategoryUnknown Or Other
DateMar 04, 2022
StateCA
Description
There is an app by ford, its called ford pass. When I install the app, I have to provide the vin of my vehicle. When I open the app, I am told that there is a recall on my vehicle. When I touch the recall icon, there is text that says that I am to pay to have this recalled performed. This does not seem right to me.
CategoryEngine And Engine Cooling
DateMar 03, 2022
StateCA
Description
The contact owns a 2017 ford focus. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the purge valve had failed. The contact stated that the vehicle was repaired; however, upon replacing the engine coolant, she noticed that the coolant was leaking from the coolant hose. The vehicle was taken back to the independent mechanic who replace the coolant hose. The contact stated upon starting the vehicle a few days later, the vehicle started with delay and the transmission was slipping while driving. The check engine warning light illuminated. The vehicle was taken back to the independent mechanic who diagnosed that the vehicle was overheating, and the thermostat was replaced. Additionally, the independent mechanic diagnosed that the transmission had failed. The vehicle was not repaired. The contact stated that the vehicle was overheating while driving and smelled very hot. The check engine warning light illuminated. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they had already covered the transmission repair in the past and could not assist as her vin was not included in nhtsa campaign number: 18v845000 (power train). The failure mileage was approximately 82,000.
CategoryPower Train
DateMar 01, 2022
StateLA
Description
The transmission in this car has burned a clutch up at 30k miles and replaced by ford after having to twist their leg to do it. 10k miles later it was slipping again. Currently it is at 70k miles and the clutch is going out again. Ford refuses to take responsibility for this faulty transmission since it is a 2017 model and not included in the class action suit for the model just a year prior, although it is the same transmission. The slipping, stalling and jerking is a danger when pulling out into traffic and I hope it does not cause me to get in an accident and have to sue them for even more than I need to sue them for now for selling me faulty unsafe junk that doesn't last and puts my families life at risk.
CategoryFuel/propulsion System
DateFeb 21, 2022
StateNY
Description
My check engine light is on, had it diagnosed as p0171, my vehicle has been acting like it's going to stall while driving and consistently stalls after put gasoline in the car. I looked up what the p0171 code meant and it was for the canister purge valve. There is a recall for this problem with the 2012-2017 ford focus. My problem is exactly as described by the manufacture in the recall and all the comments on several places where they talk about the exact same issue. I'm worried that my car will stall out while I'm driving it, it does try to stall when stopped at traffic lights. I looked up my vin#[xxx] under the recall the nhtsa recall 18v735000, but my vin# comes up as no recall. I'm having the exact same problem with my canister purge valve as the recall describes, currently I cannot get my car inspected because of this code. I need my car to get to work every day and also my daughter drives my car sometimes too and I'm worried that this car will stall while she's driving it and cause a serious accident. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
CategoryPower Train
DateFeb 17, 2022
StateFL
Description
The contact owns a 2017 ford focus. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact, an independent mechanic, examined the vehicle and diagnosed that the powertrain control module (pcm) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was provided. The approximate failure mileage was 60,000.
CategoryUnknown Or Other
DateFeb 14, 2022
StateGA
Description
Everytime I press on the gas from a slow speed or from a complete stop, the car shakes and shutters until it finally starts to go. I have brought this to multiple dealers who have told me it is the transmission and that we shouldn't have the transmission replaced because it will just go bad right after because ford purposely made them this way. My safety is put at risk because as the car struggles to bring itself to speed, I am almost stuck where I am, leaving me vulnerable in intersections for seconds until it catches up. Cars behind me have gotten aggressive and honked before because of how long it takes my car to speed up. They have sped past me, scaring me half to death. I have brought this to individual mechanics and the ford dealer himself who confirmed it's the transmission. There were never any warning messages ever. This happens everytime I press the gas from a complete stop or a very slow speed, it started aroudn when I got it.
CategoryFuel/propulsion System
DateFeb 12, 2022
StateTX
Description
I have problems with the canister purge valve. In the nhtsa safty recall, it decribes perfectly what has been going on with the car and is getting much worse. After putting gas it stalls everytime. Sluggesh acceleration.. Strong smell of gas as putting gas in tank... Everything the safety recall decribes is whats happening. Why why why is my vin not listed with the recall???? 2017 ford focus.
CategoryPower Train, Unknown Or Other
DateFeb 04, 2022
StateAZ
Description
Car will shutter from a stop to accelerate to speed. Scary some times thinking your going to lose speed and get hit. This happens many time, but below you only alow for one date of incident, happens almost everyday I drive
CategoryFuel/propulsion System
DateJan 17, 2022
StateCA
Description
Faulty purge valve. Vehicle began to struggle restarting after each fuel fill-up. When vehicle had less than half a tank of gas, it would stall in slow traffic leaving the driver stranded on the road amongst moving cars. Contacted ford dealer and was told that this vehicle was not under recall despite other 2017 ford focus being recalled for a problem with the purge valve. Upon further research, the recall addressed safety issues that were the same as what we were experiencing with our vehicle. Our local mechanic identified the problem as a faulty purge valve.
CategoryVehicle Speed Control:accelerator Pedal
DateJan 10, 2022
StateAR
Description
The contact owns a 2017 ford focus. The contact stated that while driving 40-45 mph with the cruise control engaged and making a turn, the vehicle independently accelerated. The contact applied the brake pedal for 30 minutes. The contact called the local dealer and was informed there were no recalls on the vin. The contact then called crain ford of little rock (4601 colonel glenn plaza dr, little rock, ar 72210, (501) 436-0341) however, the vehicle was diagnosed or repaired. Additionally, the contact researched the failure and stated that when she placed her foot underneath the accelerator pedal it stopped the vehicle from accelerating. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 23,054. Consumer stated battery corroded and has been replaced.*jb
CategoryFuel System, Gasoline:storage:evaporative Emissions:canister
DateJan 06, 2022
StateSC
Description
My 2017 ford focus, after fill up the gas tank had difficulty to start on. . I went to the dealer about this issue because the check engine light has pop up, and had the issue each time when fill up the tank. They has told me that the issue was with the canister purge valve, and will need replace it. I did and pay almost 0. I found in internet the below link that show: ford motor company issues recall in north america for select 2012-18 ford focus vehicles for malfunctioning canister purge valve. Https://media. Ford. Com/content/fordmedia/fna/us/en/news/2018/10/25/ford-motor-company-issues-recall-in-north-america-for-select-201. Html for me is to much casual that my car in the same range of the year have the issue with the same part reported. Dealer has told me that my car do not have any recall but I think cars like mine, have the same issue. Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
CategoryWheels:lugs/nuts/bolts
DateJan 01, 2022
StateVA
Description
Swollen lug nuts and had to pay 0 to replace them. The lug nuts were defected from ford.
CategoryPower Train
DateDec 30, 2021
StateOK
Description
The contact's son owns a 2017 ford focus. The contact stated while his son was starting the vehicle, an unknown shift pattern warning light was illuminated. The driver was able to drive the vehicle at 6 mph to the local dealer, where it was diagnosed with needing the transmission control module to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with nhtsa campaign number: 18v845000 (power train) however, the vin was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 72,000.
CategoryPower Train
DateNov 29, 2021
StateMO
Description
The contact owns a 2017 ford focus. The contact stated that while at a complete stop, the vehicle would hesitate upon the depression of the accelerator pedal without warning. The contact had initially taken the vehicle to an independent mechanic who referred her to the dealer for assistance. The vehicle was taken to the dealer where they were also unable to diagnose the cause of the failure. The manufacturer had been notified of the failure and informed her there were no recalls on the vehicle. The manufacturer informed her that they would cover a portion of the repair cost for the transmission; she was also given a case number. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.
CategoryFuel/propulsion System, Unknown Or Other
DateNov 24, 2021
StateWA
Description
11/23/21 with 1/2 tank of gas and auto start/stop engaged vehicle died while stopped at traffic light. Filled tank at station on corner of said traffic light. Car started rough after refueling. Drove 1/4 mile, car died again at traffic light. Drove about one mile, car died while stopped at light. Went another 1/4 mile, stopped at light car died. Each time the battery and other usual icons lit up on dashboard so it was not the auto stop. Disengaged the auto start/stop and car did not die the rest of the way home. This is the second separate stalling issue in less than a week. The code p1450, unable to bleed up fuel tank vacuum / purge valve canister was diagnosed. Car to be repaired on 11/29/21. This is a recall for ford with 2. 0 engines but not 1. 0 engines. As this is the exact fuel issue in recalls and nothing to do with engine this should be covered in the recall.
CategoryUnknown Or Other
DateNov 23, 2021
StateMI
Description
The contact owns a 2017 ford focus. The contact stated that while driving at various speeds, the vehicle would independently downshift. The contact also stated that the vehicle would jerk and hesitate upon the depression of the accelerator pedal with the "transmission fault service now," warning message displayed on the instrument panel. The contact also stated that on two occasions, the vehicle had stalled while traveling at highway speeds. The first time, the contact had the vehicle towed to the dealer; the second failure, the contact was able to slowly drive the vehicle to the dealer. The dealer replaced the transmission fork on the first visit and updated the pcm software on the second; however, the failure persisted. The manufacturer had been notified of the failure but offered no assistance. Upon investigation, the contact linked the failure to nhtsa campaign number: 18v845000 (power train). The vehicle was not repaired. The failure mileage was unknown.
CategoryPower Train
DateNov 20, 2021
StateIL
Description
My clutch causes the car to stutter when accelerating. My focus has already had a clutch replacement under warranty. I am now at 76k miles and my car has started stuttering again.
CategoryUnknown Or Other
DateNov 19, 2021
StateWA
Description
Traveling 30-35 mph, car jerked 5-6 times. Approximately 1/8 mile further got in to the middle turn lane and started to turn when car stalled in the middle of the road. Was able to coast into driveway and then I was able to restart car. Check engine light came on and has stayed on. Auto on/off switch was engaged but did not turn off vehicle at stop sign, where I waited to pull out, directly preceding stalling incident. Mechanic pulled the code p1450 for 'unable to bleed up fuel tank vacuum' and also a purge valve issue. I believe both of these issues have been recall items on the focus but for a 2. 0 liter not the 1. 0 liter that my vehicle is. I find this issue extremely dangerous & unacceptable that it is not a recall on my car too. I will fix asap as I am scared to drive it now especially on the freeway.
CategoryEngine
DateNov 18, 2021
StatePA
Description
My car has been giving me problems from the start. I had to get a new fuel pump and a new clutch at 75,000 miles because my fuel pump was bad and my clutch fractured (which some 2017 ford focus' have been recalled for this issue, but supposedly mine doesn't have any recalls). I have always done routine maintenance on this car. Now at 91,000 miles my engine has blown up. I was driving and my oil light started to blink and within seconds my car had totally lost its power. This is very unsafe to happen while driving, especially uphill.
CategoryPower Train
DateNov 05, 2021
StateNC
Description
The contact's mother owns a 2017 ford fusion. The contact stated that the vehicle would hesitate upon the depression of the accelerator pedal without warning. The contact's mother initially took the vehicle to the dealer where they informed her that the clutch within the transmission needed to be replaced. Her mother then took the vehicle to kurtis chevrolet, inc. (5369 hwy 70 w, morehead city, nc 28557) where the vehicle was purchased and was provided the same information as the other dealer. Her mother was then given an estimate for the cost of a new transmission. The manufacturer was notified of the failure and referred her to nhtsa for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.
CategoryPower Train:automatic Transmission, Unknown Or Other
DateNov 03, 2021
StateTX
Description
My mother, [xxx], purchased this car in 2017 with only 2 miles on it. Shortly after purchasing it, the steering went out. She had it repaired. Then the clutch on the transmission went out. She had to fight with dealership and ford to get it replaced. Since this, we have had to have six clutches put in. We have also had to have another steering column put in and two purge valves. The car is now back in the shop having the seventh clutch put in. We have contacted ford several times asking them to do a buyback and they refuse. My mom is a retired 72 year disabled vet and has to have reliable transportation due to her health. Please assist her in getting this issue resolved. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
CategoryUnknown Or Other
DateOct 25, 2021
StateCA
Description
After a full stop at a high way exit, I turned left into a local road at about 10mph. Suddenly, my vehicle showed a message "stop safely now", at this same time I found my vehicle completely lost its power. It did not even have the power for me pull over. I had to stop and block the traffic. I tried several times to restart the vehicle by turning off the power and then turning on again, but without success. I waited for another 5 minutes and tried again, suddenly, the engine light was on again and the vehicle gained its power. I resumed my trip. I searched internet, and found that "about 2,600 focus electrics built between sept. 15th, 2011 to aug. 8th, 2013 at ford's michigan assembly plant in wayne have finally been recalled due to the 'stop safely now' problem." my model is focus electrics 2017.
CategoryAir Bags
DateOct 20, 2021
StateAZ
Description
I was recently in an accident where at a speed of approximately 50 mph I rear ended someone who was stopped on the highway. At this time my airbags did not deploy, which I believe to be a manufacturing failure. I hit my head on the steering wheel and since the accident have been experiencing major neck and back pain, for which I am seeing a chiropractor. I believe that I should be granted compensation for the physical, emotional, and financial burdens that this total loss accident has put me under.
CategoryFuel System, Gasoline
DateOct 18, 2021
StateGA
Description
The contact owns a 2017 ford focus. The contact stated that while driving uphill, the rpm increased, and the vehicle independently accelerated. Additionally, while driving the vehicle stalled. The vehicle failed to accelerate above 5 mph. The check engine warning light illuminated. The contact changed the fuel however, the failure recurred. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified. The contact informed the insurance company about the failure she experienced. The contact stated that the failure was like nhtsa campaign number: 19v515000 (fuel system, gasoline). The failure mileage was 45,475.
CategoryFuel/propulsion System
DateOct 14, 2021
StateTX
Description
Car engine light on and vehicle stalling while driving. After fueling car will not stay on, have to be pumping gas pedal and after a few minutes car becomes drivable. Had car engine light check and they indicated a purge valve issue. They informed ne about the ford recall has on certain ford focus. Will be taking vehicle to get service at dealership.
CategoryWheels
DateOct 13, 2021
StateMI
Description
I got a flat tire and the lug nuts were swollen. I was stranded on the side of the road and had to leave the car in traffic on the shoulder. We had to wait a full day to get the proper tool (a special lug nut wrench) to remove the wheel. The wrench that came with the car and the one I had at home would not fit over the swollen lug nuts.
CategoryAir Bags
DateOct 07, 2021
StateMO
Description
The contact owns a 2017 ford focus. The contact stated while driving approximately 5 mph and making a left turn when another vehicle crashed into the front passenger side of her vehicle. The air bags did not deploy. The contact sustain a soft tissue bruise on her left knee and did seek medical attention at the emergency room. The contact also stated the other driver sustain a small laceration on his left arm but was not aware of any medical treatment. A police report was filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 59,280. The consumer provided photos of the vehicle and injuries.
CategoryFuel System, Gasoline
DateOct 05, 2021
StateNC
Description
The contact owns a 2017 ford focus. The contact stated that while driving at an undisclosed speed, the "service engine" warning light illuminated. After refueling, the vehicle would not start until after several attempts, with the contact depressing on the accelerator pedal to start the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to nhtsa campaign number: 19v515000 (fuel system, gasoline). The failure mileage was approximately 70,000.
CategoryPower Train
DateSep 27, 2021
StatePA
Description
On multiple occasions while driving on highways with speed limits 55 or greater the vehicles suddenly de-accelerated rpm dropping to 1-2 rpms and suddently without warning then accelerating to 7-8 rpms, cars and trucks. Appears that the transmission gears were switching without warning and without operator shifting. Took vehicle into john f. Kennedy ford in conshohocken pa., they replaced clutch plate, then we experience the symptom even words on highway, while operating a 55mph with car suddenly de-accelerating. Car under extended ford warranty 60k miles. John f. Kennedy ford dealer in conshohocken and ford corporate after calls to customer service corporate line speaking to supervisor refuses to repair the vehicle because they say they can not recreate the problem. (witness was present during each incident other than driver) incidents occurred 09/05/2021 on nj expressway and 09/12/2021 on pa highway (09122021 occurred after clutch plate was repaired to "fix the problem" my personal opinion is that ford customers are going to die on the highways if this problem continues. It is extremely dangerous and unsafe due to uncontrolled rapid de-acceleration on the highways.
CategoryUnknown Or Other
DateSep 25, 2021
StateMS
Description
My 2017 ford focus engine is stalling without warning. The engine will cut off totally without warning, anytime, anywhere. This is life threatening. So dangerous also after putting gas in my tank, the car will not start at all and this problem is identical to the cars that are recalled #19s22. My 2017 ford focus apparently was build may 2, 2017, less than a month after the recall cut off date of april 17, 2017. My ford focus has all the same problems as the recalled ford focus 2017. I could be killed driving my 2017 ford focus and I shutter to think about what could happen. My car dealership just keeps repeating that my 2017 ford focus is not recalled. Unable to get any serious attention about this problem by the ford dealership or ford motor company. The fact that my ford focus is not included in the really, no one is of any help. I'm reporting it now to you that my 2017 ford focus is a life threatening vehicle and needs to be reported as a serious safety hazard immediately
CategoryEngine
DateSep 17, 2021
StateMI
Description
Sputtered and stalled out on me multiple times on highway and side roads.
CategoryFuel System, Gasoline
DateSep 14, 2021
StateNC
Description
The contact owns a 2017 ford focus. The contact stated that while operating the vehicle, the engine had experienced rough idling and stalling. On several occasions, the vehicle would not immediately restart. The vehicle was taken to an independent mechanic and a local dealer who both diagnosed that the canister purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the vehicle was included in the nhtsa campaign number 19v515000 (fuel system, gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
CategoryUnknown Or Other
DateSep 10, 2021
StateOH
Description
The contact owns a 2017 ford focus. The contact stated that while driving at various speeds the vehicle jerked, shuddered, and stalled. The vehicle would not immediately accelerate while depressing the accelerator pedal. Additionally, while operating the vehicle the check engine warning light would remain illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The contact indicated that the transmission had been replaced on three separate occasions. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 46,000.
CategoryUnknown Or Other
DateSep 10, 2021
StateOH
Description
This vehicle has had 3 transmissions replaced within the 36,000/3 year warranty. It now has 46,000 miles on it,no warranty and is need of another transmission replacement,as it shudders violently,stalls or surges upon stopping. I have reached out to ford motor co. And no one will offer any type of help for repairs,or in getting me out of this death trap and into a safer vehicle,as they are well aware of the known issues per class action lawsuits. My only other option at this point is to file bankruptcy on this vehicle unless you can help me.
CategoryPower Train
DateAug 29, 2021
StateVA
Description
The transmission shudders when accelerating, I have also temporarily lost control of my vehicle when merging onto a highway.
CategoryPower Train
DateAug 26, 2021
StateMO
Description
My transmission has been slipping ever since I bought it a yr ago in 2020. It is a 2017 ford focus. A few days ago it started making occassional whining sounds. I drove to work and engine light came on and it wouldn't start. Mechanic got it started, moving shifter and rolling it a bit. I drove to shop and they said transmission problem. My friend showed me her 2015 extd warranty on tranny clutch. Ford must not have fixed the problem. I also rode in a 2018 today which she said was also slipping. Do we need another multi lawsuit?
CategoryEngine, Fuel System, Gasoline
DateAug 25, 2021
StateOH
Description
The contact's girlfriend owns a 2017 ford focus. The contact stated that while his girlfriend was driving at an undisclosed speed, the vehicle would idle and stalled. The fuel gauge was faulty, and the check engine warning light was illuminated. The dealer was made aware of the failure but informed the contact that the vin was not included in a recall. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the stuck canister purge valve had deformed fuel tank. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the vin was not under recall. The contact related the failure to nhtsa campaign number: 18v735000 (fuel system, gasoline). The failure mileage was approximately 49,500.
CategoryFuel/propulsion System
DateAug 10, 2021
StateWI
Description
Every time I stop the vehicle to fill up the gas tank there are massive issues getting it restarted I am being told it is a faulty cpv valve and there are a huge amount of fords that are being recalled for these bad cpv valves also occasionally happens while driving
CategoryPower Train
DateJul 27, 2021
StateGA
Description
The contact owns a 2017 ford focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle would not shift into gear. The contact stated that when she disengaged the accelerator pedal and depressed it again, she was able to drive the vehicle however, the warning message "transmission overheating, stop safely" appeared on the instrument panel. The contact veered to the side of the road, then the warning message "transmission hot, wait five minutes" appeared on the instrument panel. The contact stated she waited and when she drove the vehicle, the warning message "transmission hot, wait five minutes" reappeared. The contact stated she veered to the side of the road and waited. The contact stated she was able to drive the vehicle to her residence. The vehicle was towed to the dealer who diagnosed that the transmission clutch a and transmission clutch b needed to be replaced. The manufacturer was made aware of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 9,700.
CategoryPower Train
DateJun 29, 2021
StateNY
Description
The vehicle only has 34,000 miles on it and I have to get the clutch replaced. I was driving on the highway when I suddenly received a "transmission fault service now" error. The forks also have to be replaced with this. The car has had regular servicing. I purchased it from a ford dealer when it had 17,000 miles on it. Consumer stated vehicle seems to have the same nhtsa campaign 18v845000.
CategoryPower Train
DateJun 28, 2021
StateFL
Description
I have had a problem with my ford focus for months. The car jerks, rattles and shakes when I am driving it. I have taken it back to ford three times. January 2021, I attempted to get an appointment at autonation ford on phillips highway jacksonville, fl. I was told that their repairman had covid-19 and they could not service my car. I called again and was told that their transmission service man quit and that I had to take the car to autonation ford in orange park on the other side of jacksonville. Time 1) I took the car to the dealer in orange park on march 16, 2021. They told me that it met specifications and they would not fix it under warranty. Time 2) april 14, 2021, I took it to autonation ford in orange park. I was told the same story. Time 3) june 17, 2021, I took it to autonation ford on phillips highway in jacksonville, fl. June 19, 2021, my husband [xxx] talked to the general manager [xxx]. He said he would get back to him in writing. He hasn't. June 21, 2021, I talked to [xxx], the service person at autonation ford on phillips highway. He said I could pick up the car. He also said that the invoice wasn't complete and he would e-mail it to me. So far, I haven't received it. June 22, 2021, my husband [xxx] contacted ford customer care and obtained a case number from [xxx]. ([xxx]) she said she could not at that time contact [xxx], but she would continue to attempt to contact him and get back to [xxx]. Attempts to contact her at [xxx] and get a written response have also failed. Each time I have been told that it is within specification and fixing it is not under warranty. I also have been told that it can be fixed now if I pay for it. The cost was estimated at ,000. When it jerks jerks and shutters, it startles me and distracts me from attention on controlling the car. This condition is not safe. I am now mainly using my husband's tesla. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
CategoryPower Train
DateJun 25, 2021
StateTX
Description
The contact owns a 2017 ford focus. The contact stated that the vehicle failed to accelerate after stopping for a while at a stoplight or in traffic. Additionally, the engine overheated on occasion. The contact turned off the vehicle and waited for the engine to cool down before restarting the vehicle in order for the vehicle to accelerate. The vehicle was taken to an independent mechanic and diagnosed that the transmission fluid was burnt and had metal shavings in the fluid. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the vin was not under recall. The approximate failure mileage was 120,095.
CategoryFuel System, Gasoline:storage:evaporative Emissions:canister
DateJun 19, 2021
StateTX
Description
Once, my ford focus stalled while driving at about 35 mph. Good thing I was in a neighborhood. It could of been worse. I know it wasn't the battery because I had just replaced it. Also at a later time after refueling it didn't want to restart. Then the check engine light turned on. Code read p1450. I took it to the dealership and they said the purge valve needed to be replaced. I did some homework and read that ford, in 2018 issued a recall for approximately 1. 5 million select 2012-18 ford focus vehicles equipped with 2. 0-liter gdi and 2. 0-liter gtdi engines for a malfunctioning canister purge valve. However, my ford focus didn't have that recall.
CategoryPower Train
DateJun 17, 2021
StateGA
Description
The transmission is slipping and car won't reverse. This is practically a new car. I had it for only two years and it's not drivable.
CategoryFuel/propulsion System
DateMay 29, 2021
StateFL
Description
My car stalled unexpectedly when I was parking it. For a while now, my car has jerked when I accelerate and sometimes shudders. My car stalled and died a few months back so I took it to the dealership and had it fixed. I soon realized,however, that the problem remained. I ignored it but my car stalled on me again and I had a hard time restarting it. I had just filled my gas tank up when it was running low and drove it for a while when the incident happened.
CategoryPower Train
DateMay 26, 2021
StateNC
Description
2017 ford focus. Less than 80,000 miles. Without warning the vehicle losses power while driving and rpm's go up over 4000. Additionally as I approach intersections with my foot on the break preparing to stop, the rpm's, again go up over 4000 and the car lurches forward with foot on break. Emergency transmission fault, service now - red - on dash, came on after the second incident listed, does not stay on, comes on intermittently. Vehicle no longer goes into reverse. Contacted ford corporate 3 times. Opened case cas31827768j5s7l3 known transmissions issues with these model fords
CategoryAir Bags, Seat Belts
DateMay 25, 2021
StateCA
Description
My 2017 focus rs (build date 20 march 2017, purchase date 16 june 2017; 30234 miles) had the srs light illuminated on the dashboard. This started as an intermittent issue about a year ago, and progressed to the point that recently the light is always illuminated. Ford provides for a "safety restraint system" warranty period of 5 years/60 k miles; my car is still within this coverage period. I decided to bring in the car to my local dealership gosch ford escondido in escondido, ca to have it inspected and repaired. A technician evaluated the issue and provided the following diagnosis on the service report: "verified airbag light, checked codes, found b0061:13 in oscm for passenger pretensioner, performed ppt, found pretensioner to be internally open. Need to replace pretensioner." however, the service department contacted me to inform that the repair would not be covered under warranty and that repairs would be at my cost. I have contacted ford corporate customer service to escalate and am awaiting a response.
CategoryFuel/propulsion System
DateMay 15, 2021
StateMD
Description
Check engine light on codes 1450 and 0456. Had dealer repair. It was canister purge value. They have a recall for this same problem with a different build date but stated that mine was not a recall. I still have code 0456 showing.
CategoryPower Train
DateMay 11, 2021
StateCA
Description
Transmission will chatter and clank at times when shifting out of first gear. Bought this car in 2019 and started making small clanking noises a few day after buying it.
CategoryPower Train
DateMay 10, 2021
StateUT
Description
When accelerating from a stop, the transmission slips. Much like a similar recall with the issue of transmission seals going bad and wetting the dry clutch pack.
CategoryVisibility/wiper
DateMay 06, 2021
StateCA
Description
The windshield wipers come by themselves and stays on after parking the car, stationary, engine turned off for approx 30 min. 3 days in a row. Dealership repaired it for labor 0!! The same faulty system was in a recall in this type of car some years ago.
CategoryPower Train, Unknown Or Other
DateMay 03, 2021
StateIL
Description
Dual clutch failure code po706
CategoryFuel/propulsion System
DateApr 20, 2021
StateTX
Description
Failed repairs for recalls on the car. Codes showing in my car are related to the 02 sensor and canister purge valve. Ford has serviced my vehicle before. However, for the 02 sensor only a software update was done. The canistrr purge valve was fixed before I owned the car but potentially both repairs have dailed. Ive contacted two differsnt dealerships and ford customer service. Theyve all refused to do the work. Ive had to drive my car as minimally as possible.
CategoryUnknown Or Other
DateApr 13, 2021
StateIN
Description
Where the rear tail-light assembly mate with the car body there is a rubber seal/gasket in between the screw of the assembly and the hole on the car body, to prevent water leaking into the car. The rubber seal goes bad quickly, and water leak into the trunk while parked and cause water damage to all the components around and in the spare wheel wells. This also mean it can cause water damage to car body prematurely. Ford does not even sell this rubber seal to resolve the issue and if water leak into car and cause damage the only way to solve it is to buy a whole brand new tail light assembly
CategoryPower Train:clutch Assembly
DateApr 10, 2021
StateCA
Description
I was driving the car and it says transmission hot than shuts off. I got it towed to the dealer. I got a diagnostic done too it states it's the clutch
CategoryFuel/propulsion System, Power Train
DateApr 08, 2021
StateGA
Description
My engine light came on and I went to get it checked and the code was p1450 unable to bleed up fuel tank vacuum was the code show up. What does that mean and what do I do?? Thanks
CategoryFuel System, Gasoline, Power Train
DateApr 06, 2021
StateIL
Description
Tl* the contact owns a 2017 ford focus. The contact stated that while driving at various speeds, the check engine warning light illuminated. The vehicle shuddered and hesitated while accelerating. The contact stated that after refueling, the vehicle stalled. The contact would attempt to restart the vehicle 15-20 times and then allowed the vehicle to rev for 2-3 minutes before the vehicle resumed normal operation. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the fuel tank had excessive vacuum pressure. The fuel tank need to be replaced. The vehicle was not repaired. The failure recurred. The contact mentioned nhtsa campaign number: 18v845000 (power train) and 18v735000 (fuel system, gasoline) as possible solutions to the failure however, the vin was not included. Joe cotton ford, inc. (5 w. North ave, carol stream, il 60188, (630) 682-9200) was contacted and informed of the failure. The contact was informed that the vin was not under recall. The manufacturer was notified of the failure. The failure mileage was approximately 52,800.
CategoryElectrical System, Fuel/propulsion System, Power Train
DateApr 01, 2021
StateMO
Description
My ford focus hatchback is a automatic and can shift into super auto/manual are available. My vehicle staggers, shutters, and shakes once in drive mode. My vehicle also rolls backwards when on a incline if I do not press the break pedal, and if I do not accelerate at all or touch the breaks it will lose momentum and begin to roll backwards if the front of the vehical is inclined. This issue is not solely the manual models my 2017 ford focus fwd automatic shutters while accelerating from a complete stop. I checked transmission fluid all levels were good there. My electronic 'anticipation' score in my cars eco faqs dashboard is 5/5. 5/5 is the best your score can be. This is a serious issue for not just 2014-2016 but 2017 automatics and manuals both! If you can't accelerate your vehicle without transmission staggering, shuttering, shaking and related issues with driving new to preowned 60k-100k and under vehicles this is very concerning. My vehicle is under 52k miles I got it around 49k. It was brand new one owner before me and the car facs report was detailed on its service history and very well maintained. If my vehic is automatic with eco and technology as well as up to date sync updates thent electronically my vehicle is computing incorrectly and this flex fuel is causing some computer issue with my transmission. If my up to date vehicle technology is causing issues then I can't trust my vehicle to know how to keep me safe. If I need to accelerate but have to press the breaks or let off the gas until the shuttering/staggering/shaking completely goes away then how am I supposed to accelerate to avoid something, to merge and get up to oncoming traffic speed? My anticipation is 5 out of 5 for my acceleration ratings to be the best possible. My vehicle is unsafe for avoiding safety hazards and driving from a complete stop into 1st, and 2nd gear. The steering is great.
CategoryEngine, Power Train
DateMar 23, 2021
StateMD
Description
2017 ford focus s, shudders/shakes when accelerating from a full stop. The car acts as if the transmission is slipping. The car is parked and I refuse to move it until this issue is addressed. Ford needs to fix this issue or issue everyone who owns this vehicle a full refund or a different model! This is not safe and can cause serious injuries to anyone driving it, especially on a highway or beltway at a great amount of speed and the car refuses to accelerate without shuddering or shaking.
CategoryFuel/propulsion System
DateMar 15, 2021
StateOH
Description
There is currently a recall on 2017 ford focus vehicles for an issue with the canister purge valve, which causes stalling while driving and significant safety concerns. My 2017 ford focus has this exact issue. However, when I attempted to schedule a recall service repair at my local dealership, they stated it would not be covered despite the recall and that I would have to pay out of pocket. So far, I have been very lucky that mine has only stalled while attempting to start it and while driving on city roads near my home, rather than while I was on the highway. I was able to determine the problem before I ended up in a very dangerous position. I had been having intermittent issues for several weeks before I was able to figure out what the issue was. However, because they refuse to repair it, my vehicle is still unsafe until I can get it repaired myself.
CategoryLatches/locks/linkages:hood:latch, Structure:body, Visibility/wiper
DateMar 15, 2021
StateOH
Description
Tl* the contact owns a 2017 ford focus. The contact stated while her daughter was driving approximately 60 mph, the hood released and cracked the front windshield. The driver sustained injuries to the face and neck however no medical attention was provided. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 26,000. *dt*jb*dt*jb*dt*jb
CategoryEngine, Unknown Or Other, Wheels
DateMar 09, 2021
StateGA
Description
This is getting ridiculous. My ford focus not only has wheel issues every other day after replacing the tires several times, but the stuttering problem I've reported several times is still a problem and is getting even worse. No one is helping me with this issue. When my vehicle is at a stop and I press the gas is shakes and stutters. I was told by several shops that ford has had lawsuits and several recalls over people who had the same exact issue and they refused to work on the car because of this issue. They said there is no part is existence that will fix it because they created it that way. This is bull and needs to be looked at.
CategoryPower Train
DateMar 06, 2021
StateNC
Description
2017 ford focus - transmission shutters and hesitates in low gears upon acceleration. Started at less than 20k miles.
CategoryEngine, Power Train
DateMar 04, 2021
StateTX
Description
Engine timing chain cover is seeping oil after approximately 130,600 miles. Vehicle has been maintained per the ford maintenance manual and has never missed a scheduled maintenance event.
CategoryPower Train
DateMar 01, 2021
StateFL
Description
The transmission shudders when accelerating from fully stopped, such as when departing from a stop light or stop sign. It also shudders when accelerating from low speed, such as coming out of a parking lot and accelerating after slowly turning onto a street. The entire car shakes as it tries to pick up speed. This happens whether the engine is cold or warm. I have read dozens upon dozens of identical accounts from other 2017 ford focus owners. Something is inherently wrong with the powertrain system throughout the fleet and the manufacturer should fix the problem.
CategoryEngine, Power Train
DateFeb 26, 2021
StateMI
Description
I purchased my ford focus may 2017 as a brand new vehicle with only 12 miles on it. In two years, I began to feel a shudder whenever I started to drive from a stop. The shudder was on and off for a month and increasingly got worse. I took my vehicle into ford, july 2019. They stated that my clutch went bad and I needed to have it repaired. It was covered under warranty. Since this is a brand new vehicle I was surprised it was already having such a major issue. The service department staff notified me that this problem is common with ford focus's. A year in a half later, I began to have the same issues and symptoms again. I called ford to notify them in december 2020, he stated it may be the same problem but they have to take a look at it. I made an appointment and got my vehicle repaired for the same clutch issue that was replaced originally. This was covered under warranty. I was informed that once my warranty expired they will no longer cover the cost for my repairs on the clutch if it went bad again. This would result in me paying text="Who are we? We are Lemberg Law, a Consumer Law Firm" smalltext="Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today!  There is no charge unless we win." img="balance" color="green",300 each time it needed a repair. Given the two clutch replacements within 3. 5 years of having this brand new car, I was upset since this seemed to be an issue that shouldn't be occurring. I looked up recalls on 2017 ford focus's and found the recall number 18v845000 & 18v169000 (18s07). These two recalls specifically mention the type of issue I've had twice with this new vehicle within 1. 5 years of each other. Its states the snowball effect of damage to the vehicle with the clutch fracturs. I called 800 number to ford regarding this matter and they are unable to assist me until this problem happens three times. I am appalled since a new vehicle shouldn't have to have the same problem three times for assistance. This is a serious life-threatening manufactures defect, I should not have to keep paying, even after warranty.
CategoryEngine
DateFeb 25, 2021
StateCA
Description
Car shut off in the freeway, shutters and shakes when turned on and rpm goes up to 4,000 to accelerate. I called multiple places and talked to multiple ford representatives that wont help me and obviously my car is a danger to the road and myself. Theyre making me pay out of pocket for a ford problem.
CategoryUnknown Or Other
DateFeb 21, 2021
StateGA
Description
Have contacted several people with no solution. Shuddering problem when accelerating from a stop.
CategoryUnknown Or Other
DateFeb 18, 2021
StateOK
Description
Broke down wouldn't start overheating would go past 30 took to shop saying it's clutch motors for transmission 1900. 00$
CategoryFuel/propulsion System, Power Train, Vehicle Speed Control
DateFeb 15, 2021
StateNC
Description
I purchased this car new and within a week it began shuddering, studdering, jerking during acceleration. For a while I thought it was just me getting used to the car and pressing the gas pedal oddly. Over the years the problem has became worse and approximately 12-15 months ago I took it in to be checked out. I had to contact the dealership and complain about the way my car was driving numerous times before they allowed me to bring it in. I cannot remember if there was a recall on the transmission or if the "repair" was covered under warranty. Either way, the dealership tried everything they could to avoid me- so much that I passed the maximum miles covered in the manufacturer warranty before I was allowed to bring it in but they did still honor it, considering my complaint was well before the threshold was surpassed. When I picked my car up I was told a new electronic component was installed in(?) the transmission that would record and adapt to my driving style, allowing a much smoother transition between gear shifts, solving the shuddering. Whatever they did worked for about a week, just long enough to ensure the manufacturer warranty expired. Now it is worse than ever- sever shuddering and jerking between gears, taking longer than it should to shift gears, even slipping gears sometimes, occasional uninitiated engine revving and bogging down, hesitating to accelerate- both at a stop and while in motion, rolling backwards on an incline while in drive. I'm afraid to pull out onto a road if there's any traffic coming, afraid to cross at a median, merge into traffic from an off ramp. I've known from the beginning that something isn't right with this car, and reading through the class-action lawsuit against ford for this same model car years 2012-2016, I believe ford knows, too.
CategoryPower Train
DateFeb 13, 2021
StateID
Description
2017 ford focus shudders when shifting from 1st to 2nd gear when hot. When cold, no issues. After a long road trip on the highway, we stopped for a quick break and started the car up again. This time, I noticed a very harsh shudder and shake as I accelerated from a stop. No indicators on the dash, normal pressure and temp levels, oil level perfect.
CategoryPower Train
DateFeb 08, 2021
StateKY
Description
My 2017 ford focus for a while now has had many transmission problems including stuttering, shuddering, and even rolling backwards while on a hill in drive. I have had my ford focus for almost 2 years now and have updated it on all of its recalls. But, not to long after I got it, the transmission started showing problems as the ones I listed earlier. It began first with the stuttering and then physically became noticeable when I rolled back on a hill. I know there have been recalls and a lawsuits against ford for the previous models, primarily between 2012-2016. But, I think the 2017 has the same issues but no recalls on it yet. I'm hoping that by filing a report, something will come off it because it is a substantial problem. Dealerships are reaping even more because as soon as I had my problems, I immediately went back to my dealership to tell to them and they told me that it was a matter of getting used to. Something about the car adjusting to my foot pressure but it's only been getting worse. After much usage is when it's very noticeable but there is something definitely wrong. I've been in instances where I'm trying to turn on city streets but because the car stutters, it makes me slow down or pause; hence, placing me in positions of accidents or something worse. I just hope something can be done.
CategorySteering
DateFeb 04, 2021
StateOH
Description
On feb 1st 2021 the power steering fail while driving down the road on city street. A collusion was avoid thanks to other drivers swerving out of the way. A error message appear on the dash reporting power steering fault. We park the car in a parking lot for several hours until traffic was cleared up in the hopes we could get the car home. When we went back the issue was resovled and we drove to the dealer to diagnose. The dealer was able reproduce the issue and replaced the entire steering rack.
CategoryPower Train
DateFeb 03, 2021
StatePA
Description
Car shudders from 1st to 2nd gear when at a complete stop or while driving. I have taken the car back to the dealer multiple times. They replaced the clutch twice. The other times they verify the shutter but said its with in normal spec. They said ford is aware of the issue.
CategoryPower Train
DateJan 23, 2021
StateMI
Description
When accelerating "normally" the transmission will slip between 1st and second gears. When accelerating from a rolling start like on a freeway, the transmission will rev and then shift and/or slip causing temporary loss of power
CategoryPower Train
DateJan 20, 2021
StateOH
Description
Tl* the contact owns a 2017 ford focus. The contact stated that while his daughter was driving, the vehicle shifts randomly from first to second gear then starts to shudder. The contact mentioned that while his daughter was making a right turn into traffic, the transmission shudders, the driver led off her foot off the accelerator pedal and nearly got hit by other upcoming vehicles with her child in the vehicle. The vehicle was taken to chapman ford, 1255 columbus ave, marysville, oh 43040, and was diagnosed that the clutch needed to be replaced. The dealer called ford manufacturer and was informed that the range was not within the parameter for the repair. The vehicle was not repaired and remained at the dealer. The failure mileage was approximately 60,000. The vin was not available.
CategoryEngine, Power Train
DateJan 18, 2021
StateIN
Description
I purchased the vehicle january 9th 2021. I purchased the vehicle as the head gasket recall had been done already. I couldn't have the car checked out as I was 3 hours each way from home and had to meet the dealer at 9 pm. I drove the car and all seemed good. On the 3 hr drive home I noticed oil pressure way going back and forth and the car didn't seem to have the power it did 1 hr before, I thought it was just in my head. So monday I put the car on the lift at work and seen their was oil coming from the headgasket area again. I have the original paperwork from when it was done at a dealer but it also is known that the early recalls that were done did not use the correct gasket even for the recall. I am asking for this to get fixed as I didn't pay 30,000 for a car that I cant drive and have to pay 11,000 to fix the motor. The car had 51522 miles when I bout it. It is 200 miles for the drive home. And it has 51833 on it right now and I drive it daily.
CategoryElectrical System, Unknown Or Other, Vehicle Speed Control
DateJan 14, 2021
StateFL
Description
Two things happens after I would push on the break the car would accelerate until I pushed on the break again and it shutters and act as if it will stall out when I first start to drive when I first accelerate from any stopped situation
CategorySteering
DateJan 04, 2021
StatePA
Description
While driving my 2017 ford focus se, I received a message on the display indicating steering failure. The moment the message displayed, I lost steering immediately and the car pulled dramatically towards the right edge of the road. Up till this point, there was no indication of a steering issue. Thankfully, I was driving earlier in the morning on a rural roadway with a very little traffic and on a straight section of the road. It seems as though the system affected is the epas. After contacting my local dealership for repair it was mentioned that they had just replaced the same system in a similar vehicle. I also spoke with my local garage who contacted a different dealer that also indicated they have replaced this part on numerous vehicles (no specific number was given).
CategoryEngine, Fuel/propulsion System, Power Train
DateDec 29, 2020
StateLA
Description
I bought my 2017 ford focus se with 8 miles on it when it got about 5,000 miles on it my transmission began to shutter. Brought it to 3 different ford dealerships to be told nothing wrong with it. About 20,000 miles I notice the shutter becoming worst and worst to be told once again nothing wrong with it. Now my car is at 50,000 and anytime it's under the half way mark with gas the shutter become more intense. Still ford wants to tell me there is no problems
CategoryPower Train
DateDec 29, 2020
StateMA
Description
Shortly after purchasing this vehicle I noticed the clutch slipping while driving. This includes slipping into neutral at highway speeds, as well as slipping while trying to accelerate, leaving me with no power. The shifts, especially 1st to second are very violent and rough. While shifting the whole car shakes aggressively while also being paired with a shuddering and grinding noise. Ford was notified of this problem at 49,195 miles on november 19th 2019. Ford test drove the vehicle and said that they could not recreate my complaint. I was also told that "this is how this car drives". I believe I was told this as a deterrent from making future complaints. Two thousand miles later I went back to ford after my car was not driving in reverse. Ford chose to relearn the clutch however this was a problem with the transmission itself as well as the clutch, no further repairs were made. I was then told again that there was no problem with the vehicle. We also made 2 reports to ford customer service notifying ford of this problem as I was still under my warranty. Now 9 thousand miles out of warranty (69,000) ford is telling me there is a problem with my transmission and that the vehicle is unsafe to drive. They are requiring a diagnostic fee of 1200 dollars to investigate the problem and see what needs repairs at my expense. I believe ford is only acknowledging the problem with this unsafe vehicle now that I am out of warranty.
CategoryPower Train
DateDec 28, 2020
StateCA
Description
Went to jumpstart daughter's car, jump started car and it would not go in reverse. Had it towed to a local ford dealership and was told I needed a new transmission. There were no check engine lights or transmission problems before car was jump started. Scann ed car and found transmission code p2837. Dealership says the transmission is not covered under warranty. The car only has 69,000 mi on it and it's 3 years old. Getting a hold of a lemon lawyer in regards to getting some compensation for these faulty transmission.
CategoryFuel System, Gasoline
DateDec 21, 2020
StateNE
Description
Tl* the contact owns a 2017 ford focus. The contact stated that while driving at various speeds, the vehicle loss motive power and stalled without warning. The vehicle was towed to korf motors ford (520 e chestnut st, sterling, co 80751, (970) 522-1500) where it was diagnosed and determined that the pcv needed to be replaced. The vehicle was repaired however, the failure recurred. The contact mentioned nhtsa campaign number: 18v735000 (fuel system, gasoline) as a possible solution to the failure, however, the vin was not included. The manufacturer was notified of the failure and informed the contact that the fuel tank showed no major defects and that the dealer was not obligated to change the fuel tank and the fuel delivery module. The failure mileage was approximately 81,000.*dt consumer stated no parts were replaced and ford would not honor the recall.*jb
CategoryPower Train
DateDec 19, 2020
StateTX
Description
The car was serviced fully, it performs perfect as it should whenever the engine is cold however once it heats up the vehicle will shudder in 1st and 2nd gear from a dead stop, I have brought to the attention of the ford dealership, however they said it's a new and improved transmission however I have done my research and the transmission equipped to my car is the same transmission used in previous models of the ford focus with the same faults and issues as the previous models that were recalled and had a lawsuit filed against ford for selling faulty vehicles.
CategoryEngine, Unknown Or Other
DateDec 16, 2020
StateLA
Description
The car is having trouble switching gears. The car acts as if it did not want to accelerate. Then coming to a stop the car seems to want to still go and stops very hard when it wants to. This is the second time it as done this within months. I have read complaints and there are many more saying the same thing.
CategorySteering
DateDec 15, 2020
StateVA
Description
Power steering assist, in-op. Vehicle has 60k miles. Serious injuries may occur, if vehicle was to loose assist while driving. Luckily assist gave up in the parking lot. This is a design flaw, their are thousands of people with the same problem. Nhtsa should force ford to remedy this issues.
CategoryEngine
DateDec 04, 2020
StateGA
Description
I've filled out a complaint but needed to update it. Not sure how to do it so I just filled out another. I was told that I have a bad transmission because I've been dealing with stuttering from my car for a while. I just got a letter in the mail that in 2019 they realized they installed improper things into the car or something. This is ridiculous honestly. I put so much money into this car bro and now what. I have to get rid of it?
CategoryPower Train
DateDec 02, 2020
StateGA
Description
My transmission is garbage. My car shakes when I accelerate especially from a stop. I took it to a shop and they confirmed it was the transmission and thst it was made with the bad transmission. They said me getting a new one is pointless because there isn't a good one made for the 2017 ford focus because ford made it that way knowing it was bad. Also I don't know if my adas system is just non existent or what because I've never heard it ever go off before.
CategorySteering
DateNov 24, 2020
StateFL
Description
Steering assist failure on 3 year old car with 6600 miles. This occurred at the end of the warranty period. Car was brought to dealer for repair one week after warranty ended, due to quarantine. Dealer states repair not covered and is trying to charge 00 for the repair. I see recalls online for this problem, but not for my specific car. I need to get repaired, but I believe it is a vehicle fault and ford should cover cost.
CategoryPower Train
DateNov 16, 2020
StateTX
Description
I financed my 2017 ford focus se in october 2018. It had 43,600 approx mi on the vehicle. After driving the vehicle for a couple months just to work and home (6 mi one way) mon - fri and weekend errands in town, I noticed the car started having a shake when I would drive after coming to a complete stop. My dad came and got the car to have a recall for the fuel fixed and the dealership replaced the clutch in the transmission. He advised this would happen again because there is no permanent fix for this issue. I have had the vehicle in the shop 2 more times since and I have 68,500 mi on the vehicle now. The shaking is worse than ever and I am afraid to drive my vehicle. I need ford to fix this issue permanently. Ford has now told me there is no warranty for the vehicle because I went 30 mi over at the time. I do not know what to do. I feel the dealership failed to disclose information and is refusing to admit ford has made a mistake. What is my recourse? This should have been repaired the first time, not a recurring issue that puts additional stress and fear. Isn't covid already causing enough of that? The vehicle acts like it wants to cut off when I have to stop and go forward driving.
CategoryExterior Lighting
DateNov 13, 2020
StateCA
Description
Tl* the contact owns a 2017 ford focus. The contact stated she noticed the front driver side headlight had failed to function. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired as of yet. A dealer was not contacted. The manufacturer had not been informed of failure. The failure mileage was approximately 733.
CategoryEngine, Fuel/propulsion System
DateNov 09, 2020
StateCA
Description
The engine stalls and shuts off every time I turn on the car every time I put gas now, even if it was not empty it starts to shake and then turns off as if it doesn't recognize it was just fueled. The check engine light also came on and I was told at pep boys there is a problem with the gas valve. Also, the gas meter is wrong, I could be at 25 miles to empty and drive for less than a mile and the counter goes down at least 3 miles less, there was a time the car said I had 8 miles to empty and it literally stopped in the middle of the street almost causing an accident and it would not turn back on until generous passerby's helped me push the car to the nearest gas station about 5 blocks away
CategoryFuel/propulsion System
DateNov 06, 2020
StateAL
Description
It wouldn't crank only after getting gas. Amd got worse then strated bogging down when stopped. I notice had to open recalls and open law suit bec ford put out knowing this issue and so it had 2nd recall. So ford was suppose to fix issue and anything affected by it. And I took to ford dealer n bham,al and they where full of it and didn't do anything but out purge valve and the min I left it got lot worse after they where suppose fix it. And said it read code that effected my cadalic converter. And refuse to fix it so I made case with ford and was on phone 4 hours and ford kept hamg8nd uo on me for 4 hours and I had give them a ton of some info evey time am so upset now car wouldn't start as well in ford's parking lot and almost got hit tryj g leave three and never had those issues till they got ahold of it. Am. Furious. And they said they keep it over night fix it then didn't and called n 25 min all sudden and said ilthe purge valve code cleared not that any more it's trash. Ission and I had no singhs of that and it be over 2300 iam so mad and didn't read that on the diagnostic test before I complained them to fix it. Now. I can't drive I need it fix asasp am woman alone and got take care my mom iof lupas andcancer. I want money back r fixed now. Help
CategoryFuel/propulsion System
DateNov 06, 2020
StateWI
Description
Recall 19s22 needs to be extended for 2017 ford focus with a build date extended from april 2017 to at least october 2017. Mine is experiencing the exact symptoms of this recall and is not included. This is for the fuel tank deformation recall for a stuck canister purge valve. Car stalls after refueling with codes p0456 and p1450
CategoryPower Train, Vehicle Speed Control
DateNov 06, 2020
StateAZ
Description
I put my vehicle in drive and it wouldn't move, it felt like I was pressing on the gas while the brakes were on, then I was leaving a store when my vehicle would not reverse and a message would pop up saying transmission not in park. It finally started but wouldn't go over 11 miles then it dropped down to 4 miles. So, I had parked it and went to turn it back on but it wouldn't turn on, it was like my battery had died.
CategoryFuel/propulsion System
DateNov 05, 2020
StateNH
Description
While backing up out of parking spot the car stalled. Additionally at times when backing up the car, it reports low gas or incorrect gas amount. This aligns with a known recall of 18s32 from the same date range and manufacturing plant as my car but my vin is not listed in this recall.
CategoryEngine, Unknown Or Other
DateNov 04, 2020
StatePA
Description
On 11/02/2020 I started my car, warmed it up and then started driving. I noticed that the car shook and pulled when switching gears from 1st to second and seemed to want to stall. Also, when breaking the car wanted to keep accelerating. This is the second time this happens in a matter of a year.
CategoryPower Train
DateNov 04, 2020
StatePA
Description
My 2017 focus continues to shift into neutral periodically while driving. It happens while accelerating. I have brought it in 3 times for this and for the shudder/vibration issue with the transmission. It neutral shifts at least once a week. Ford could not replicate the issue with the neutral shift and will not fix it. They will also not correct the shudder / vibration because even though they confirmed the shudder, it was still "within spec". 2 days after I picked it up from service for the issues, the neutral shift happened again and I was nearly hit by another car. I fear my fiance who drives the car will get into an accident because of these problems that ford is not correcting. I have all the paperwork from the ford dealer the issues were "corrected" at.
CategoryEngine
DateNov 02, 2020
StateIN
Description
Engine locked up while driving and shut down
CategoryPower Train
DateNov 02, 2020
StateGA
Description
My vehicle has only 49000 miles. I have already had the clutch replaced probably around 35000 miles and tcm updated. However, it is now shuddering again and was told it is not under warranty even though the transmissions with these cars were defected when they were made
CategoryPower Train
DateOct 26, 2020
StateMN
Description
Tl* the contact owns a 2017 ford focus. The contact stated that while driving, the check engine and transmission warning lights illuminated and indicated that the transmission was hot. In addition, the contact stated that the vehicle failed to accelerate as needed and was towed to apple ford lincoln apple valley (7200 150th st w, apple valley, mn 55124) but was not diagnosed nor repaired. The contact stated that the clutch and transmission were previously replaced three times however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that the vehicle was not under recall. A case number was provided. The failure mileage was approximately 166,500.
CategoryPower Train
DateOct 22, 2020
StateOH
Description
Transmission slipping causing the car to shudder when turning right only occassionally when turning left happens more often when raining just under 59500 miles on it
CategoryPower Train
DateOct 20, 2020
StateAZ
Description
My 2017 ford focus transmission went out.
CategoryPower Train
DateOct 19, 2020
StateMD
Description
The car was fully stopped at a red light on a state numbered highway. I put the car into 1st gear (manual transmission) as usual and got the car moving. When shifting from 1st to 2nd the clutch pedal got stuck fully engaged to the floor, not allowing me to put the car in gear and keep moving. I was able to force the clutch to disengage after a few seconds and get the car into 2nd gear. The same issue happened again going from 2nd to 3rd. The clutch was burned in the process of trying to get the car moving up to speed and it took the entire night for the smell to dissipate. I was able to get home after that and took the car to the dealership the following morning. Since the dealer cannot recreate the issue, they will not do anything further than a diagnostic check.
CategoryEngine
DateOct 15, 2020
StateVA
Description
I was driving on i95 around 330pm when my oil light came on, and I noticed that my vehicle started to loose power. I was able to continue to the exit when another prompt came up and stated service engine soon. When I got to the light I was able to stop turned the vehicle off and restarted the car, the vehicle started but it was a ruff start the same prompts came on along with a new one it was the check engine light. The vehicle was still not getting much power the car moved for another few miles and then completely stopped running. I was able to get off the road safely, and called a tow truck and had the car towed to my mechanic shop. I was told the the engine was blown it is 2017 vehicle with 94000 miles and I regularly had it served at the dealership where I bought it. I still owe on it and will now have to pay for a new engine to be put in this vehicle. I had read where the same vehicle had this same problem and wanted to share my experience with others. I had no other problems with this vehicle before this issue happened. Thank you
CategoryEngine, Power Train
DateOct 15, 2020
StateGA
Description
While going from a stop to accelerating, my vehicle shutters and will attempt to stall. I have had this car almost cause multiple serious accidents and every time I take it the dealership (5 times) they tell me its the manual transmission assembly clutch. They say that ford is aware of the issue but there is no permanent fix for it. I have myself and 2 very young children to worry about while driving, not to mention the safety of others. Also while driving at any steady speed, the car will randomly rev up sometimes going from 2000 rpms to over 4000 rpms.
CategoryPower Train
DateOct 14, 2020
StateMO
Description
Just purchased this vehicle and it only had a little over 74,000 miles. The transmission is already slipping and from my research, this is a common, known issue by many ford focus owners. We took the car to the local ford dealership and they would only repair it if we paid out of pocket even though thousands of customers have reported similar issues. We called ford customer service and they would not help either.
CategoryUnknown Or Other
DateOct 14, 2020
StateWV
Description
The back up camera stoped working. When you back up
CategoryEngine, Fuel/propulsion System
DateOct 13, 2020
StateWI
Description
Tl* the contact owns a 2017 ford focus. The contact stated that while making a left turn, the vehicle stalled. The contact tried to restart the vehicle and it stalled again. The vehicle was pushed off to the side of the street. The vehicle was put in neutral and pushed to the contact's home closely. The contact called the manufacturer and they arranged a tow to the dealer (uptown ford lincoln 2111 n mayfair rd, milwaukee, wi 53226 (414) 771-9000) but they refused to do the repair that had to do with nhtsa campaign number: 19v515000 (fuel system, gasoline) because the vehicle had a minor crash six months earlier. The dealer stated that the crash was the contact's fault and the reason the computer software malfunctioned. The manufacturer called back to deny the contact's claim. The manufacturer researched the issue and had the vehicle towed to another dealer who stated same as the first dealer that the vehicle was not covered under the recall. The upper management of the second dealer denied to do the recall repair because the manufacturer would not cover the repairs. The manufacturer finally sent an email denying the contact's claim. The failure mileage was 47,000.
CategoryPower Train
DateOct 13, 2020
StateMO
Description
Tl* the contact owns a 2017 ford focus. The contact stated the clutch shuddered without warning while driving. The contact stated the vehicle was very dangerous to drive. The contact took the vehicle to anderson ford of st. Joseph (2207 n belt hwy, st joseph, mo 64506) where the vehicle was diagnosed with an unknown clutch issue. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure and referred the contact to the nhtsa hotline to file a safety complaint. The failure mileage was 47,260.
CategoryPower Train
DateOct 07, 2020
StateAL
Description
2017 ford focus required transmission work at 24,000 miles. Now, at 28000 miles I have to have the same transmission work done again. Car shudders when going from stop. If I stop on a hill I have to hope no car is behind me because the second I take my foot off the brake the car rolls back.
CategoryEngine, Fuel/propulsion System, Power Train
DateOct 06, 2020
StateIL
Description
When accelerating, typically from a stopped position but not exclusively, the transmission shudders. This started happening at about 20k miles and I'm told by the ford dealership "some shuddering is to be expected & cannot be repaired". I disagree. This is not to be expected as no other vehicle I've owned did this unless there was a mechanical problem.
CategoryFuel/propulsion System
DateOct 03, 2020
StateWA
Description
Canister purge valve is not closing causing check engine light and code p1450
CategoryFuel/propulsion System
DateSep 26, 2020
StateIA
Description
The car has had multiple fuel malfunctions. The first one was the purge valve which I replaced. Now the car is throwing a code for a fuel rail low pressure and stalls out in the middle of driving even when I'm on the interstate. This is very dangerous and I've noticed ford has the recall listed on other models of the same year but not mine.
CategorySteering
DateSep 24, 2020
StateFL
Description
While driving the power steering went out suddenly and became very hard to drive home. Seconds after the power steering went out a notice of power steering fault came up and service is needed. No sign of this going out or any prior steering issues.
CategoryElectrical System, Engine, Fuel/propulsion System
DateSep 23, 2020
StateSC
Description
User had a quarter of a tank of gas before heading home. Shortly after, user started the car and it stalled. User did not think much of it. User shut it down and turned key to the "on" position and the check engine light turned on. The car turned over and worked. Shortly after, user was driving car down the road towards his house and the engine stalled. Systems and electronics screen were on, but everything else glitched and nothing really worked, the car torque steered the user into oncoming traffic lane. User had to use e-brake to properly slow down and pull to the shoulder of the road and turn key all the way off into the "off" position. User waited 5 minutes to ensure all systems were shut down, and started car back up again to safely drive the rest of the way home. User has extended warranty and will immediately have dealership look at vehicle.
CategoryPower Train
DateSep 22, 2020
StateOH
Description
Tl* the contact owns a 2017 ford focus. The contact stated that shortly after purchasing the vehicle, the contact became aware that the clutch was slipping. While receiving an oil change, the contact was informed that there was a transmission leak coming from the vehicle. The contact took the vehicle to nourse chillicothe automall (423 n bridge st, chillicothe, oh 45601, (888) 691-6167) and the clutch kit was replaced however, the failure recurred. The manufacturer was made aware of the failure. The manufacturer informed the contact that the repair was not covered under recall. The approximate failure mileage was 65,000.
CategoryPower Train
DateSep 21, 2020
StateVA
Description
I am complaining about the transmission. After owning it they had to replace pressure plates in the vhicle after 25k miles. Now it has 50k miles and is doing the exact same thing again. After reading many forums there clearly is a problem with this automatic transmission.
CategoryEngine, Power Train, Unknown Or Other
DateSep 18, 2020
StateNC
Description
1) battery was replaced. Corrosion surrounding battery & all parts of battery. Took the car to inspection
CategoryElectrical System, Fuel/propulsion System, Power Train
DateSep 03, 2020
StateVA
Description
While driving to work as I pulled out of my neighborhood my rpms began began do rapidly bounce between 0-6 and the gas pedal didn't respond to anything like the engine was not receiving enough fuel. I stopped the car, in the middle of the road, put in park and the engine returned to a normal idle. I began to continue driving to turn around come back home worried about this issue. About a half mile later the engine completely stalled on me in the middle of the road. The car would crank with no start. This is a huge safety concern. I had to have my car towed to the local ford dealership at beach ford in virginia beach, va. After their testing I was told that the fuel pump driver module (fpdm) needs replaced and that the part is backordered with an estimated delivery date 2 weeks out. The car only has 23,500 miles on it. There's no recall at this time for ford focus stalling issue while driving which is a huge safety concern for a vehicle to stall while traveling down a road/highway. That fact disgusts me because it is a known and reoccurring problem and nothing has came of it. I also find it interesting that people with the same issues here were recommended to replace different parts. I'm curious to see if this fpdm will solve the problem of stalling in the middle of the road.
CategoryPower Train
DateSep 03, 2020
StateTX
Description
Car transmission shudder when accelerating from stop, dealer says its nothing wrong with it.
CategoryWheels
DateAug 29, 2020
StateNY
Description
One tire was installed and it is constantly leaking air.
CategoryFuel/propulsion System
DateAug 28, 2020
StateAL
Description
Ii took my car in to the dealership when I received my recall on my vehicle. I was then told by the service manager that they could not fix it due to the fact that the recall part has not start to go out yet . So now the car recall problem is causing problems now. So I took it back to dealership and was told they was not going fix it because the recall had expired now. Mind you this is my only transportation and I am a single mother with a precious 5yr. Daughter that I have transport in this car. So can you please help me with my car I do not want to broke down on the dangerous highways and roadway with my family in this car. Help help help please and thank you!!!!!! I was at the gas station getting gas and the car cut off. And the recall has something to do with the fuel tank deformation. I spoke to the service manager, his manager and the gm manager at ford. They told it was nothing they could do. And I to fix it my self.
CategoryPower Train
DateAug 20, 2020
StateMS
Description
There is only a little more than 90,000 miles on the car and the transmission needs replacing. Dealership said the internal gears were grinding down.
CategoryElectronic Stability Control, Fuel/propulsion System, Power Train
DateAug 18, 2020
StateWV
Description
There is 2,800 dollars worth of work I've taken it in twice for the same thing it comes out worse everytime it was built in december 2016 it leaves me sitting in the middle of the road then drives fine it's crazy I need help it has dual clutch transmission
CategoryEngine, Fuel/propulsion System
DateAug 14, 2020
StateSC
Description
My engine light came on while driving to work on a city street around 7:30 am on my way to work and when I got home my husband check the code was p144a for a evap purge valve. After doing some research this is a common problem with a recall just not for my vehicle.
CategoryPower Train
DateAug 11, 2020
StatePA
Description
The vehicle's transmission disengages while making a left turn from a stop. When starting the turn, it moves forward then the transmission disengages and the car rolls forward with the engine still running. We have to put it in park, put the wheels straight, shut the engine off and restart it.... In the middle of the oncoming traffic!!. It has done this 4 times since we got the car. When we brought the car in (twice) for another related transmission problem (dry clutch) we informed the service advisors and thier techs could not replicate the issue or offer any idea as to why this happens. The car also has a jerking motion when accelerating. The car has been in twice for the this same repair, clutch replacement on an automatic, within 1 year. Ford has only extended the warranty for this problem only up to the 2016 model year even though the 2017 model has the same transmission and problem as previous years.
CategoryFuel/propulsion System
DateAug 08, 2020
StateVA
Description
Vacuum line w/sensor is not letting gas get to the motor properly causing it to cut off or rev intensely. Recall was done with out any replacement of new parts.
CategoryPower Train
DateAug 06, 2020
StateKS
Description
The transmission is shuttering on acceleration from a stop. This issue happens in all road conditions.
CategoryFuel/propulsion System
DateAug 04, 2020
StateAL
Description
Took my car in for suddenly dropping rpms, it can do this at anytime. They reported it is the canister purge valve.
CategoryPower Train
DateJul 29, 2020
StateIL
Description
The clutch in the transmission has failed twice. It causes my car to jerk and shudder upon acceleration. I've almost caused accidents because of the jerking. Ford doesn't have a permanent fix for this.
CategoryPower Train
DateJul 21, 2020
StateTX
Description
The car shutters when accelerating from a complete stop. Have taken it to the dealership and fixed it at least 3 times and they say theres nothing for me to do but to keep repairing it and once I dont have a warranty the money will go out of my pocket.
CategoryPower Train
DateJul 17, 2020
StateIN
Description
When starting from a stopped position on a street and the car begins in motion, it has a sluggish and jerky start. I took the car to an auto mechanic and he said it needed a new dual clutch in the transmission.
CategoryPower Train
DateJul 15, 2020
StateVA
Description
I have had transmission issues since purchasing this vehicle. The transmission shudders when I accelerate. It also shudders when accelerating and turning simultaneously. This seems to be the exact same issue that affected ford focuses built in 2012-2016 vehicles. It occurs mostly while accelerating from a stop. It has occured throughout the life of the vehicle (curently ~20k miles driven). This issue is still ongoing.
CategoryEngine
DateJul 11, 2020
StateCA
Description
While coming down a hill my vehicle's engine began to big down as if to stall. My engine oil light came on, I pulled into a local oil service station to have them check the oil, (previous service was approximately 1 month prior and it had only been approximately 1200 miles since last service). They said that the oil was fine but I had them change the oil again just to be sure. The oil light refused to go out. I then had the vehicle towed to the closest ford dealership because the vehicle became unsafe and could not be drive according to the service station. After a week at the ford dealership it was determined that the engine was no longer holding oil pressure and that various components inside the engine had now started throwing the check engine light. The dealership informant me it would be approximately 00 to replace the engine, as the vehicle's engine is in a state of failure. The vehicle has been towed from the dealership and sitting in my driveway at 71457 miles... The dealership says that because the vehicle is 11450 miles out of warranty that there is nothing they can do. Vehicle was regularly serviced. I have read various other complaints about this year make and model having the same issue which has lead to the vehicles becoming unsafe to drive and ultimately unable to be driven.
CategoryEngine
DateJun 26, 2020
StateCA
Description
I was coming off freeway and getting onto another freeway when, as I was speeding up to merge, my car bogged down as if running out of gas. I looked at the dash and saw my oil light had come on. So I pulled over to an exit within 30 yds. And pulled onto a street about another 30 yds. Away. I shut off the car and let it sit a few minutes then checked oil. When I did, the oil showed full. I then called the ford dealer I take my car to for oil changes and spoke with a service guy and told him what happened. He was puzzled and asked a few questions and then we tried to reset the oil light. After doing the reset the oil light came back on. I tried starting the car and it started fine. No abnormal sounds coming from the engine and it idled fine. I decided to try the freeway again to see if the oil light was a fluke. The next exit was only a half mile away so I could easily get off freeway if necessary. Again, the freeway was only about 30 yds away so when I started to merge onto the freeway the same thing happened. The car accelerated slowly and then bogged down and the dash flashed the engine needed attention or something like that. Again I got off at the next exit, which was right there when it happened. I had the car towed to the ford dealer near where I live. Service was closed but some sales people were still there and they told us where to put the car. They didn't look at the car until monday and even then they didn't really open the car up and look at it. The technician said probably the timing/oil pump belt broke or shredded and clogged up the oil pump. To open up the engine would cost 0 to find out the actual problem and if the tech was right the engine would have to be replaced costing 00. All this because of a faulty belt designed to last 125,000-150,000 miles. Luckily I wasn't driving 65mph in the middle of the freeway and breaking down and getting slammed. *tr
CategoryPower Train
DateJun 26, 2020
StateFL
Description
The car shake when driving,at times the put new cliches last year but still do it but when you take it back ,the say it doesn't show a code . I bout the car brand new 3 yrs. Ago and I have been complaining off and on. They are aware of the problem,they will tell you that,but it have to show a code,that why they replaced new cliches. But is still doing it alone with a noisy sound. Thank you *tr
CategoryEngine
DateJun 25, 2020
StateCA
Description
Slippage with transmission on turning corners. Fluid is good on vehicle. Happens with each turn, right or left. Engine revs on turns up to pass 3 rpms. This started with the purchase of the vehicle in aug 2019. I knew my dealer would not address it a few days after purchase. *tr
CategoryPower Train
DateJun 25, 2020
StateSC
Description
My car drops into neutral between gears when changing gears as I am driving, leading to a lack of acceleration. At times car lurches forward and shifts jerkily. This happens when starting to pull off from a red light and it has happened on the highway going 65 mph. *tr
CategoryEngine
DateJun 24, 2020
StateCA
Description
Tl* the contact owns a 2017 ford focus. The contact stated that while driving at 45 mph, the oil level warning light flashed on the instrument panel. The contact pulled the vehicle over and inspected the vehicle but found no issues with the vehicle. The contact called perry ford of poway (12740 poway rd, poway, ca 92064, (858) 748-1400) and spoke with a representative who attempted to assist with the warning light failure. The contact was unable to reset the warning light and attempted to resume normal driving however, the failure recurred. The vehicle was towed to the same dealer but was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty. No further assistance was provided. The failure mileage was 68,000.*dt mechanic told the consumer there were isssues with timing/oil pump belt (located inside the engine) broke/shred. Oil pressure dropped and pieces of belt clogged oil pump and also circulated through the engine. Engine needs replacement. Estimated cost: 00. *jb
CategoryStructure:body
DateJun 20, 2020
StateAZ
Description
The back drivers side door no longer closes. No damage was done to the car, it just stopped latching. The door bounces back instead of closing. Car was unlocked, off, and parked at home. *tr
CategorySteering
DateJun 16, 2020
StateDE
Description
While driving straight in a residential area, the steering locked up as if the power steering went out. The steering wheel became extremely difficult to turn. Fortunately, I was able to avoid an accident. After safely stopping and restarting the vehicle a notice came up indicating 'steering assist fault - service required'. *tr
CategoryPower Train, Unknown Or Other
DateJun 11, 2020
StateMI
Description
Transmission is slipping. It is a 2017 and this shouldn't be happening. Other 2017 ford focus' are under recall for this but my particular car isn't for whatever reason. *tr
CategoryElectrical System, Electronic Stability Control, Steering
DateJun 06, 2020
StateGA
Description
Car has 71000 miles and june 3rd 2020, the steering wheel locked up and was hard to turn (like power steering with no fluid), turned the car off for 30 seconds and back on and it worked fine. Stopped for food and turned car back on and a warning came up "steering assist fault". Took it to a repair shop and there's no loose wires or bad fuse. Will require to have the steering motor replaced. *tr
CategoryPower Train
DateJun 06, 2020
StateTX
Description
My vehicle has started excessively shaking when trying to accelerate on the highway. The vehicle is only just about 56k miles. This should not be happening to a 3 year old vehicle. *tr
CategoryPower Train
DateJun 03, 2020
StateAL
Description
It's the same transmission that's in the class action lawsuit and I got the same problems in my 2017 ford focus se and ford is still trying to charge me text="Who are we? We are Lemberg Law, a Consumer Law Firm" smalltext="Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today!  There is no charge unless we win." img="balance" color="green",600 to repair it. Been without a car for 3 months during this pandemic, but ain't missed a payment so paying for it to sit out front the house. Took it to ford and said its clutch actuator and again text="Who are we? We are Lemberg Law, a Consumer Law Firm" smalltext="Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today!  There is no charge unless we win." img="balance" color="green",600. My battery died and my transmission goes out, beats all I ever heard. *tr
CategoryEngine
DateMay 24, 2020
StateMO
Description
Purchased vehicle 2017 ford focus se 03/2019 by august 2019 my check engine light came on and my car just start stopping suddenly out know were and when I put gas in the car it jumps and take some time to start back up not clear why this was happening went and got a smoke detector test and it was discovered I had an evap/mission problem. I noticed that it was a recall on this same issue in the same year I purchased the car and my car is not consider on the recall. *tr
CategoryEngine, Power Train, Vehicle Speed Control
DateMay 15, 2020
StateUT
Description
Gas pedal gets stuck when moving forward. I have to get underneath the pedal and return it back to neutral spot with my toes. Engine jerks when fuel gets to 1/4 tank. Once after a trip to the grocery store, gas pedal stayed stuck after placing it in park. Rpm's were above 2000. *tr
CategoryFuel System, Gasoline, Power Train
DateMay 15, 2020
StateFL
Description
Tl* the contact owns a 2017 ford focus. The contact stated that while moving off from a stopped position, the accelerator pedal was depressed and the vehicle started to jerk. An independent mechanic was contacted and informed of the failure. A dealer was not made aware of the failure. The failure recurred several times. The vehicle was included in nhtsa campaign number: 19v515000 (fuel system, gasoline). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.
CategoryEngine, Fuel/propulsion System, Unknown Or Other
DateMay 14, 2020
StateAL
Description
Every 6 months my check engine light comes on for example it been on since 5/11/2020 every time I put gas in crack up it shakes and cuts off you have to raise the motor the obd reads bank too lean 2 & 1. *tr
CategoryPower Train
DateMay 08, 2020
StateMO
Description
While driving my car sputters while accelerating sometimes the engine bogs all the way down which may cause a rear end collision due to the engine not being able to produce power due to the transmission sputtering. I bought the car back in 2017 brand new in the state of missouri and a couple weeks after I got the car I started seeing those problems I spoke with the dealer and they told me it was nothing they can do about it at this time because there is no pending recalls on my particular vehicle related to my drivetrain. I've had my vehicle for 3 years and it has approximately 28000 miles on it the vehicle still has a manufacturer's warranty on it but I don't want to bother taking it to the dealer to get the runaround how about what is possibly wrong with the vehicle. *tr
CategoryPower Train
DateApr 28, 2020
StateFL
Description
When accelerating the car shakes and shutters and has cut off before.
CategoryUnknown Or Other
DateApr 20, 2020
StateCA
Description
Both of my clutches went out in early 2019, it wasn't covered under warranty and I had to pay 00 out of pocket to fix it. Now they're being recalled in august 2019 for this? I should get reimbursed for this.
CategoryFuel System, Gasoline:storage:evaporative Emissions:canister
DateApr 16, 2020
StateGA
Description
Tl* the contact owns a 2017 ford focus. The contact stated the vehicle was repaired under nhtsa campaign number: 19v515000 (fuel system, gasoline) at shottenkirk ford jasper (868 ga-515, jasper, ga 30143), however the failure recurred. The contact stated while the vehicle was at a stand still, the vehicle shuddered when attempting to drive. The vehicle restarted after the fourth attempt. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the same dealer and was diagnosed. The contact was informed that the pcv valve needed to be replaced. The vehicle was not repaired. The manufacturer was informed of failure. The failure mileage was approximately 56,120.
CategoryPower Train
DateApr 10, 2020
StateAR
Description
The transmission in my car is slipping. When I purchased the car new off the lot, I was told the jerking in the car was normal for the type it is. It happens when you try to accelerate. I was told today that my transmission needs to be replaced.
CategoryPower Train, Unknown Or Other
DateApr 08, 2020
StateWV
Description
When I go to take off it shudders really bad and trans feels like ots slipping
CategoryPower Train
DateApr 03, 2020
StateTX
Description
2017 ford focus. Consumer writes in regards to defective transmission. *ld the consumer stated the transmission would hesitate and vibrate when in stop and go traffic. There was a grinding noise when accelerating from a stop. The manufacturer was not notified. The dealer could not duplicate the failure. *js
CategoryEngine, Power Train, Steering
DateMar 21, 2020
StateTX
Description
On our way back from florida I smelt burning coolant I looked and it was low so I filled it up as we were down the street from our house the smell got worse I attempted to accelerate and the car shook, the transmission warning then came on and I lost steering control and power I pulled over safely and tried to restart the vehicle and would not start. I popped the hood and there was coolant all over the motor and transmission. 2 hr later the vehicle still won't even turn over.
CategoryAir Bags, Electronic Stability Control, Exterior Lighting
DateMar 20, 2020
StateGA
Description
So for some reason my airbag light will come on and off for a few weeks. When its on my high beams and dont work and when its off my high beams work. Then today , my car battery randomly died on me twice. It started shaking uncontrollably before then. I thought maybe I needed an oil change because I was close to due for one. When I got it they said my oil was fine and their system checked my battery as working fine too. Also when I try to step on my gas sometimes the car with skid before taking off. Im not sure if anyone else has these issues. I've only had this vehicle for 4 months and it's fairly new. It had one owner before me.
CategoryEngine, Power Train, Vehicle Speed Control
DateMar 17, 2020
StateCA
Description
I was accelerating from a stop sign when the car didn't want to go forward, the rpms just idled as the engine revved but I couldn't drive forward, then the vehicle lunges forward, as if the transmission was stuck in neutral. After it jumped forward it began making a terrible grinding noise and lost control, almost driving straight into another car. I then proceeded to pull over and turned off the car, then it made these loud clicking noises and the emergency transmission light flashed red and said 'transmission overheating, stop and turn off the engine.' I left the car sit for 2 am hour, then went to turn it on and it would not start. It only made the ticking noise again. After trying to start it 3 times, it finally turned on, but continued to get stuck as the car would not move even though it was in drive. The next day I took it to the dealership but as I left my house and got on the freeway, the vehicle started rolling backwards on the inclined on-ramp even though it was in drive. Oncoming traffic swerved around my immobile car as I panicked and floored the gas petal. It finally lunged forward, seconds before a semi came barreling through the lane. I got it to the dealer as it flashed the transmission overheating light. The check engine light was on as well each time. The car had already been serviced 4 times prior to this, for transmission issues and multiple recalls. Each time I took it to get serviced, it got worse. When I finally picked it up, I couldn't even get it home because it broke down half a mile away. The dealerships service department refused to do any repairs to the vehicle even though the transmission failed and nearly killed me. They printed me the papers stating the clutch, actuators a & b, the t/o bearing, and another part need to be replaced and it will cost me 00. In other words, I have to pay them just so I don't die in fords faulty car
CategoryPower Train
DateMar 17, 2020
StateSC
Description
My 2017 ford focus is slipping into neutral at various speeds, hesitating to find the right gear, jolting forward will driving and at a stop, losing power due to slipping into neutral, and revs up to six thousand r. P. M.'s while trying to take off from a stop. It has an automatic transmission in order for my wife to transport the kids to and from school.
CategoryElectrical System, Power Train
DateMar 15, 2020
StateMA
Description
Constant shudder noise and has been replaced 3 times and I was told 'I had the best latest and greatest clutch in my car.' I own my car now and I don't want it. Every time you excel from a stop the noise is present.
CategoryFuel/propulsion System
DateMar 12, 2020
StateCA
Description
2-9-2020 received nhtsa tracking# 11308051 I have not heard back on the matter, ford recall 18s32 car was "only re-programmed" 12/2018 parts were not available at that time, ford never sent a letter stating parts were available the faulty purge valve was not replaced causing the car still to continue having issues 11/21/19 received email stating "if your vehicle was previously included in a recall for which you have received the remedy for but you are experiencing a failure with your vehicle that relates to the previous recall, you may file a complaint regarding your failure and referencing the recall. If you are interested in filing a complaint you may call our hotline at 1-888-327-4236 and a customer service representative will be happy to assist you" ford has acknowledged they can not do anything "since the car shows it was repaired under the vin#" (re-program only)the stuck purge valve and plastic gas tank which now has been deformed due to the stuck purge valve is the only and proper way to fix fords defective engineering issue. Ford needs to step up and repair the car properly under warranty, not walk away with a so called fix by re-programming the car. Regards, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr
CategoryAir Bags, Power Train, Steering:gear Box (other Than Rack And Pinion)
DateMar 05, 2020
StateMO
Description
Tl* the contact owns a 2017 ford focus. The contact stated that while driving at various speeds, the vehicle hesitated to accelerate and randomly decelerated. The vehicle was taken to the local dealer sunset ford (11700 gravois rd, st. Louis mo) who diagnosed that the transmission was defective. The transmission clutch was replaced however, the failure persisted. The contact indicated that the clutch was replaced on three separate occasions. Recently while operating the vehicle the air bag warning light illuminated and remained illuminated. The cause of the failure was not determined. The manufacturer was notified of the failures but no assistance was offered. The failure mileage was 10,000.*dt*jb*dt*tp
CategoryStructure:body, Unknown Or Other
DateFeb 26, 2020
StateAR
Description
The car has been in shop three times in 3mths for replacement twice of clutch due to duel clutch transmission. And it was sold to me by carchoice in nlr ar. With a recall of fuel tank. And clutch issues.
CategoryFuel/propulsion System, Power Train
DateFeb 25, 2020
StateGA
Description
My car has a hard time shift automatically and makes a grinding noise and vibrates when shifting gears. It also falls out of park a lot when on an incline and starts to roll backward. I nearly hit a car behind me because of this and the incline wasn't steep. I found out that the 2016 models had the same issue because of the dsp6 transmission. I also have issues with the evap canister now which is causing my car fuel emission issues and performance.
CategoryUnknown Or Other
DateFeb 24, 2020
StateIL
Description
Transmission is slipping and hesitates when accelerating
CategoryFuel/propulsion System
DateFeb 21, 2020
StateSC
Description
After I have put gas in my car and try to turn it back on I have trouble trying to turn it back on. It doesn't want to crank back up. If I leave it running while I am getting gas, it revs up, then shakes like it will shut off. When I leave the gas station my car feels like it is stalling and might shut off while I am driving.
CategoryPower Train
DateFeb 19, 2020
StateWA
Description
The car hesitates when accelerating and then lurches forward when it finally engages. The car vibrates and shutters and feels like it is going to stall. When I change lanes on the freeway it does not respond and feels like the engine is revving and then it kicks in and jumps forward. This also happens when I am sitting in traffic. I have to give lots of room in front of me because when I press the accelerator it doesn't go at first and then lurches forward. I'm afraid of getting in an accident. Sometimes when I turn corners it also shakes and feels like it is going to stall. I have had the clutch/transmission replaced three times so far in the 28 months of ownership. Ford refuses to buy my car back even though they know it is defective.
CategoryAir Bags
DateFeb 16, 2020
StateGA
Description
I was involved in an accident and was injured on feb. 1, 2020. I was driving on straight away when and an suv turned in front of my vehicle at high speed. My ford focus struck the suv driver side door and my ford focus right side bumper got stuck under the suv driver side door. My airbags in my ford focus did not deploy, but the suv airbags did deploy.
CategoryFuel/propulsion System, Power Train:automatic Transmission:control Module (tcm, Pcm)
DateFeb 09, 2020
StateCA
Description
Recall 18s32 I am responding on behalf of [xxx] who has been my sons girlfriend for 16 years. The car was taken to colley ford, 1945 auto center dr. Glendora ca december 19,2018 for the recall. The dealer reprogrammed pcm cleared all cndtcs. Parts were not available at that time. The car was returned to colley ford on november 11, 2019 for the same problem. Colley ford stated they can not repair the car under warranty since under the vin it shows a repair was already done. To date ford has not sent [xxx] a parts are available notice. See attached documents. Best regards, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr
CategoryEngine
DateFeb 06, 2020
StatePA
Description
Tl* the contact owns a 2017 ford focus. The contact stated while driving at various speeds, the vehicle stalled without warning. The vehicle was taken to gene latta ford inc 1565 carlisle st, hanover, pa 17331 to be diagnosed. The contact was informed the a solenoid needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 52,000.
CategoryAir Bags
DateFeb 03, 2020
StateIN
Description
Tl* the contact owns a 2017 ford focus. The contact stated that while driving at 35 mph, a vehicle had blown through a red light and collided directly with the front passenger side of his vehicle. The contact stated that his air bags did not deploy upon impact. The contact had sustained several injuries including severe whiplash due to hitting his head on the driver side window. He also sustained pain to his neck and suffered several cuts and bruises to his face, neck and hand. The contact was taken to the hospital by his father where he was diagnosed and treated for his injuries. The other driver did not sustain any injuries as a result of the accident. A police report was filed [xxx]. The vehicle was towed to an independent body shop where it remained under investigation. The manufacturer was notified of the failure and informed the contact that the vehicle would have to be towed to a local dealer for an investigator to look into the accident. The failure mileage was approximately 25,600. *ln*jb*js *tr
CategoryEngine, Power Train, Vehicle Speed Control
DateFeb 03, 2020
StateVA
Description
A few months ago, my car started to shake (in a jerking, forward and back motion), and struggle to accelerate. It would make this noise, like gears grinding. I took it to the dealership to get it fixed under warranty, and they replaced the clutch. For about a week, it was fine. Then it started to do the same thing again. It will jerk back and forth when I accelerate from a complete stop (at a stoplight for example). Recently, I have been losing gas very quickly because it will go all the way past 4rpms just to get from 0-20mph. I'm not sure if the warranty is still on it, but it only has 12,000 miles on it. I have only made one very big trip with it, to kansas and back to virginia. It does this off and on every single time I drive it. I have to drive anywhere from 25 minutes to an hour for work, so this is really not convenient to have. Multiple times I was worried it would break down as I struggled to keep it from overdoing itself while accelerating. A few times, I could smell something like exhaust in the vents. This has been happening over the course of 6 months and has only gotten worse, even after taking it to the dealership, and having them tell me it was "fixed."
CategoryEngine, Fuel/propulsion System, Power Train
DateFeb 02, 2020
StateTN
Description
Our car was looked at july 2019 and the recall was not fixed but they knew about it from your records. And we have been having trouble on accelerating spitting and sputtering and today me and my family were out shopping and we were driving out of the parking lot and the car just would not go the gas was not working we couldnt move and we turned it off and starting driving again and the same thing happened and the check engine light was on and it wasnt on before this. I am very mad that this recall was over looked because my familys life couldnt had been taken if this happened on a freeway or interstate. So we had to pay for a tow to the dealership johnson city ford, tn 37602 and they were closed today but tomorrow I am going to confront them about this and im reaching out to u guys to insure this will get fixed of no charge and fixed right! Thank u.
CategoryVehicle Speed Control
DateJan 30, 2020
StateCO
Description
Vehicle stays in high gear, even when parked, I turn the vehicle off, then back on, and the car is still in a high gear and the engine revs. Also, the battery dies after the car is turned off for even 5 minutes.
CategoryUnknown Or Other
DateJan 29, 2020
StateMO
Description
My 2017 ford focus is having issues with jiddering and jumping. It is especially worse when coming to a complete stop and going, it will shake and jump. My car is not damaged I just know the 2015 years are doing the same thing and a recall was issued. It does this jumping like thing regardless city street or highway it's just when the car comes to a stop and goes again. If you ease into it or floor it it doesn't make a difference.
CategoryPower Train
DateJan 27, 2020
StateTX
Description
Vehicle shutters when up shifting and downshifting. It does not transition smoothly from gear to gear. Also, it will downshift at high speeds increasing the rpms drastically!
CategoryPower Train
DateJan 25, 2020
StateIL
Description
Whenever going from one low gear up to another, if you are not driving it like you stole it it begins to shake and grind gears. This occurs when driving on any road and does happen if you are turning. After purchasing this car, initially it was not as bad. But the more it has been driven, the worse the problem has gotten. I know this is not only my car acting this way because I know a friend who had the same problem and they were the ones who told me to drive it like a stole it.
CategoryEngine, Power Train
DateJan 20, 2020
StateVA
Description
Car almost stalls from stop to go in first gear. And the engine rattles when coming to a stop.
CategoryPower Train, Seat Belts, Seats
DateJan 05, 2020
StateFL
Description
Car had problems with driver seat not clothing in right and sometimes moves back while driving. Seatbelts do not want to click right and have to push in multiple times before you can fasten belts. While trying to accelerate the transmission stalls and jerks forward and vehicle sometimes shakes while driving. Does not want to pick up sorry either.
CategoryEngine, Fuel/propulsion System, Power Train
DateJan 02, 2020
StateIN
Description
There was a recall 18s32 campaign fuel tank deformation issued late 2018. The pcm system was not adequately detecting a stuck open canister purge value. On august 24th, 2019 I took my vehicle to get the recall repair due to stalling without notice and dangerous in drivability concerns. On august 25th, the following day, I had the very same exact symptoms. I took it to pepboys to diagnose, and the same codes were populating for the recall. Pepboys advised to take it back to a dealer. I then took it to another ford dealership on october 22nd for a second opinion, and they stated that the canister purge valve was sticking. On october 24th, the vehicle was returned back to me and within a couple of hours same symptoms. On nov 5th, 2019, I was advised the canister purge valve was replaced after the parts were on bo for 2-3 weeks. However, car started driving the very exact way followed by service engine light and transmission overheating warning. Additionally, the car did not accelerate when attempting to make a left turn and a diesel had to swiftly hit on their breaks to prevent crashing into me. The vehicle was returned back on the 8th of november, however, dealership stated they were unable to duplicate concern. On november 13, the vehicle was picked up and on november 14th I had to take it back due to the same issues. On november 30, I was advised that they notice a clutch slipping, vehicle rev high when trying to reverse or accelerate. However, vehicle operating as design. This is not the case. After 6 attempts in trying to rectify this issue, it is not. My safety is a concern here as the vehicle is not operating as design and currently remains as is.
CategoryVehicle Speed Control
DateDec 29, 2019
StateNV
Description
1. Car will maintain speed/rpm after you take your foot off the gas pedal. 2. Car will accelerate on its own when your driving and you take your foot off the gas pedal. 3. Car will accelerate from a stop without pressing the gas pedal. 4. Rpm will increase when at a stop, the only thing keeping you from moving is keeping your foot on the brake or shifting to neutral or park. Issues started shortly after buying the car brand new and has continued after multiple visits to ford dealership for same issue. Dealership says they are unable to replicate the problem and so each time we are told the vehicle is operating' as designed.'
CategoryPower Train
DateDec 27, 2019
StateTX
Description
Ongoing issue with the transmission shuddering when it is warm. Also, the transmission slips out of gear momentarily ocaasionally when in reverse causing saftey issue. Have taken to bluebonnet ford, and they state it is as designed. I called jordan ford and was told there was nothing they could do about the transmission issues with the ford focus. This has been ongoing since april 2018, about 10 months after purchase.
CategoryAir Bags, Engine, Power Train
DateDec 22, 2019
StateCA
Description
Shortly after I bought this car. I noticed originally last of power during acceleration and later it would do a combination of last of power at times and lunging when the automatic transmission would shift gears(automatically). Eventually, frontier ford(dealership) replaced the clutch n a few other minor items related to the clutch. The problems the same issues continue to occur. I finally filed a complain with the bbb, it appears the dealership simply never returned their calls or emails and that case was closed. Next I contacted the sj bureau of automotive repair. Their determination was that ford fiestas and focus models were notorious for serious trasmition problems. It implied that it was a feature not a bug because eventhough the sj bar knew of these serious issues they took no action. I started not driving the car as much looking into how I could get the manufacturer to buy back this unreliable dangerous car. I am en experienced driver so I avoided accidents when the car would malfunction, however the nigh of 11/06/19 at about midnight my daughter took the car without permition and when the car lunged foward (as it would do while shifting gears automatically) during a street turn, she lost control of the car and crashed into 2 parked cars. The airbags didnt deploy and the seatbealt didnt lock resulting in her getting a concusion and a pretty bloody mouth as her head hit the steering wheel(these 2 defects were unknown to me previously). Having to do monthly payments on this unsafe, unreliable car had lots of negative ripple effects in my family's life culminating in my daughter being injured by well known defects by ford. It is my understanding that there is even class action lawsuits for fiesta and focus cars but I truely dont know how any of that works. My hope here is that at a minimum these complains can help get these dangerous cars off the road.
CategoryPower Train, Unknown Or Other
DateDec 19, 2019
StateMO
Description
I bought a brand new 2017 ford focus and have had it in the shop 6 times for an error code of p0299 turbo/super charger underbooster going off. The engine is losing power when it starts acting up and to protect the car it shuts down the underbooster. I have almost been rearended several times and my very pregnant daugher in law and I were almost t-boned due to the problem as we wete making a left turn out of my neighborhood onto a busy street. When taking it into the shop lou fusz chesterfield has told me several times they were not able to find an issue with the car or duplicate the problem. Because the check engine light would alarm and when you turn the car off the code resets itself. I have asked ford to work with me to replace the vehicle and they just said they could do nothing because I had 18 months due to the lemon law in missouri.
CategoryPower Train
DateDec 17, 2019
StateCO
Description
Automatic transmission is stuttering upon acceleration, sometimes idles below 1000 rpm when stationary, and shifts rough when driving. Pretty much the same transmission problems that the older models with the same transmission had.
CategoryPower Train
DateDec 11, 2019
StateOK
Description
This started about two week after we bought the car. The car had 18890 miles on it when we bought it on 10/23/2019. The car will slip in to neutral between shifts and will not go over 45miles an hour. Sometimes it will not go over 25 miles an hour.
CategoryPower Train
DateDec 10, 2019
StateIL
Description
Tl* the contact owns a 2017 ford focus. While driving 20 mph and making a right turn, the vehicle did not shift properly and shook forcefully. There were no warning indicators illuminated. The vehicle was taken to fair oaks ford lincoln (located at 2055 w ogden ave, naperville, il 60540, (630) 250-5750) where it was diagnosed that the clutch needed to be replaced. The vehicle was repaired, but continued to experience the failure. The manufacturer was not notified. The failure mileage was 35,000.
CategoryFuel/propulsion System, Power Train
DateDec 06, 2019
StateCO
Description
When I first press the gas it shudders and takes a while to take off. Also, it doesn't accelerate well at all.
CategoryPower Train
DateNov 29, 2019
StateVA
Description
Power loss to drive wheels starting from stops makes vehicle feel unsafe in traffic. Dual clutch powershift transmission shudders, slips, and sometimes clunks in first & into second gears under nominal acceleration. Vehicle has only 22,000 miles. Ford focus dual clutch powershift transmission problems remain. And this is the second transmission replaced by ford at only 17,000 miles.
CategoryPower Train, Structure:body
DateNov 24, 2019
StateTX
Description
Bought this vehicle on october 28 2019 and the next day the car stall and was almost hit from behind while carring a patient I was driving to the doctors office on october 29 2019 took car back they said they had fix the issue then the next date it rain it all got wet on the passager side took to dealship they had the care since nov 4 pick up on nov 22 and car still has same issue and it was stationary when getting wet and in motion when it stall and it is a risk because I carry patients in my car every day it my job and dealship has yet to give me paper invoice on repairs done to car and I call them and speak with them they say im going to call you back and they dont its sames ford dealship in kingsville texas and I do have video on the day it was getting wet in side and you can see how the water was dripping
CategoryPower Train
DateNov 22, 2019
StateWA
Description
I have felt on several occasions the car shake and seem to struggle to take off from a stop to go. Seems to increasingly get worse
CategoryUnknown Or Other
DateNov 18, 2019
StateFL
Description
I was informed that my car is not a part of the recent recall of the powertrain control module as it relates to the clutch. I do not understand why the recall does not include the clutch. Since the car was purchased, we told the service reps upon acceleration, the front end of the car shakes, feels like front end is falling out. This is unacceptable to be told the recall does not cover the clutch. The reason I am told, is because of the plant the car was shipped from. 11/11/19. I requested the services records from the dealership the car was purchased. I travel daily on 301(starke,fl) I-10, 95 to san pablo road 5 days a week to my job. To date, I have not received the information. Please advise. Thank you
CategoryPower Train
DateNov 01, 2019
StateCA
Description
Car started having transmission problems, jerking and problems with shifting into a gear. It does this while driving and I drive for lyft and uber and it has scared customers . I'm scared for my safety and others. There is a recall on exact same car but ours was not in the 'manufacture group only certain cars. Ford knows of these problems but they just don't care .. This car is only 2 years old .
CategoryPower Train, Structure:body
DateOct 22, 2019
StatePA
Description
Beside the two safety recalls 18v-735 and 19v-515 there is another issue with the car which when it rains all the rain water penetrates the back door of the car and it stays there for a long period of time due to the poor design of ford motor company and its negligeance and fraud. I believe this issue might be a safety risk and it should be investigated. After the recalls and the poor repairs the car still unsafe to drive because the transmissions problem is irreparable which means this car will never be safe to drive and everyday I drive it to work whenever I stop in a hill at a traffic light or stop sign I hear noise coming from the transmission and if it happened that I stopped suddenly in the middle of the hill due to traffic the car losses its power and barely moves forward ( loss of power due to faulty transmission)this issue caused me an accident early this year when the car lost power up hill in my neighborhood . The conclusion is my car and all 2017 ford focus are not safe to drive . I believe that ford motor company and the dealer who sold me this garbage car deceived all of us and committed a big fraud . I think it is time for the government to open an investigation and force them by law to buy their garbage cars back . Until this moment I still believe that there is no one above the law. Thank you for reading my complaint .
CategoryPower Train
DateOct 17, 2019
StateGA
Description
The vehicle is exhibiting the same issues as have been documented on 2012-2016 ford focus models equipped with the infamous dps6 transmission (consult detroit free press coverage on the dps6 situation, example https://www. Freep. Com/story/money/cars/ford/2019/09/13/ford-focus-fiesta-transmission-class-action-stalled-dps-6/2312926001/). During gentle acceleration from stop, the vehicle frequently will shudder violently during acceleration, as if the transmission is hunting between gears. This does not occur at highway speeds, or during acceleration when the car is already in motion and at normal driving speeds (35-40mph). At time of purchase, I was told the 2017 models did not have the dps6 unit. After a previous incident, it was taken to john bleakley ford in lithia springs ga (now known as lithia springs ford, and the dealer from which the vehicle was purchased), where the service advisor noted that the transmission was indeed exhibiting similar behavior, but for a different reason. The repair lasted a few months before starting again a few months ago. I believe I have a vehicle that has a dps6, or that this redesigned transmission has a near-identical design fault to the dps6, and thus the vehicle should be recalled or deemed defective.
CategoryPower Train
DateOct 17, 2019
StateLA
Description
The transmission shudders and vibrates while changing gears, also hesitates while changing gears, makes chattering noises while changing gears and is slow to accelerate at times. Ford has already changed the clutch and it seemed to solve the problem, however it is now doing the same thing.
CategoryPower Train
DateOct 15, 2019
StateVA
Description
Car has 75,000 miles. Bought brand new. I commute to work which is 120 mile round trip. My house is about 1 mile from the interstate. After about 20,000 miles I would notice some hesitation when the vehicle would shift from 1st gear to second gear. This would only be after my commute and going from the stop at the end of the exit. After my exits both from work and home the vehicle would only need to shift once from 1st to second gear until I would arrive to my destination. Recently within the last 15,000 miles it's noticeably worse. Now I have transmission fluid sitting in my driveway. I will be getting an oil change at the dealership soon and will say something about it.
CategoryFuel/propulsion System, Unknown Or Other
DateOct 14, 2019
StateVA
Description
On several occasions, my car will completely shut off. I then would have to sit a few minutes before I can crank it again. This has happened when I came to a stop at a stop sign and when I had stopped to turn in at a destination. I've also had went to crank my car after not driving for a day and it would not start at first. Then after a few minutes, it started. Each time it happened I got an engine fault message displayed. I have taken it to a dealership and they did not help. They said they could not duplicate the issue so they could not fix.
CategoryPower Train
DateOct 14, 2019
StateIA
Description
Car vibrates when accelerating in lower gears-going from standstill to 1st gear experiences a severe vibration.
CategoryPower Train
DateOct 10, 2019
StateWA
Description
The transmission suffers from a major shudder and drop in power between 1st and 2nd gear, just like the previous focus issues. There is a terrible up-shift delay, and a downshift drop and jerk. There is a loss of power consistently, when driving, especially when warm. The ford dealer refuses to admit there are any problems with the vehicle and refuses to honor the warranty and rebuild/replace the transmission. The vehicle drops power when sitting at a stop light, when starting motion, there is a grinding and major grumble as if the transmission/engine is going to fall out of the car. The ford dealer keeps saying there is not a problem and refuses to address the issues, just like they did with the previous focus.
CategoryFuel/propulsion System
DateOct 08, 2019
StateOK
Description
Tl* the contact owns a 2017 ford focus. When the contact added fuel to the vehicle, it would not start and the check engine indicator illuminated. The contact also mentioned that the vehicle stalled multiple times while driving 35 mph. The contact stated that it took multiple attempts to get the vehicle back running properly. The vehicle was taken to stuteville ford (1637 s mississippi ave, atoka, ok 74525, (580) 889-3349) and the contact was informed that the evap canister needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in nhtsa campaign number: 18v735000 (fuel system, gasoline). The failure mileage was 145,000. *bf *tp
CategoryPower Train
DateOct 07, 2019
StateNH
Description
Tl* the contact owns a 2017 ford focus. The contact stated that the transmission was malfunctioning and the vehicle shuddered and shook when accelerating from braking or stopping. Mcfarland ford sales inc. (151 portsmouth ave, exeter, nh 03833, (603) 772-5953) performed several road tests and could not duplicate the failure. The dealer stated that the vehicle performed under the parameters of what was acceptable to the manufacturer. The manufacturer only confirmed that there were no recalls and referred the contact to nhtsa. The dealer offered to repair the vehicle under the power train warranty, but would not extend the warranty to 80,000 miles if a recall was issued. The current warranty was for 60,000 miles. The contact expressed concern of whether she could trust the dealer. The failure mileage was 17,000.
CategoryEngine, Fuel/propulsion System, Power Train
DateOct 03, 2019
StateNM
Description
While I'm driving on freeway or regular highway the car just dies out for no apparent reason almost got into a bad wreck because of it had to coast it off the road out of way from traffic so I wouldn't get hit it's done this more then once took it in and they reset the computer it was ok for 2 days then did the exact same thing just died while I was driving on the highway the whole car turned off so had to put in park and then start took a few times to start then finally started and left but this keeps happening definitely not good for vehicle that only has 44 thousand miles on it .
CategoryPower Train
DateOct 02, 2019
StateCA
Description
Transmission gears are rough, slipping, jerks a little and transmission overheats and can't drive. Looses power when driving. There is a recall for this vehicle but I was told only the cars that in a manufactured area or a group are in recall. Makes no sense because we have the exact same car that is being recalled and we weren't in that group or manufactured area so our vehicle won't be repaired. Something is seriously wrong with this whole issue. It's the same problem as the ones in group that are being recalled. Why isn't our car being recalled, it's a safety issue also... This seams very wrong. Our car is only two years old and we don't have that kind of money to fix on our own...
CategoryEngine, Unknown Or Other
DateOct 01, 2019
StateNC
Description
When I'm driving my car it doesn't matter the speed I used to think it only happened if I was driving on the highway but it happened on my way home a day and I was going 35-40 mph. Basically while driving my car starts to slow down and no matter how much I press the gas it doesn't change gears/ speed up. When this tends to happen the engine fault light will come on. By the time I get to the dealership and turn the car off and turn it back on they say nothing reads on the diagnostic so basically whatever reason the light comes on for doesn't stay in the system so that they can see the issue. This has happened five times within the past two months.
CategoryEngine
DateSep 30, 2019
StateMO
Description
I bought my car brand new. The transmission has been shuddering at an increasing rate. The car is slow to pick up speed and often jerks as it tries to increase speed by small increments, such as 5mph. When I do try to accelerate the car expends a ton of effort, the rpm shoots up, the car shudders and shakes. As the problem seems to be increasing, my concern for my safety is also increasing. It is difficult to merge into heavy traffic as my cars ability to accelerate is always difficult to estimate. This is becoming more and more of a safety risk. I am deeply concerned that these transmission problems create a safety risk for when I am driving on highways. However, the problems are still present on city roads because my car is unable to keep up with the everchanging speed limits in my town. This problem has been ongoing since I bought my ford, but has definitely increased in its severity.
CategoryEngine, Fuel/propulsion System, Power Train
DateSep 29, 2019
StateTX
Description
2017 ford focus titanium. Dallas, tx. Engine misses when accelerating. While driving down a 2 lane farm to market road which I drive twice a day at the least- the car started slowing down and it was as if the gas pedal wasn't working. And of course the engine light came on. Took it to get electronically diagnosed and it is a valve for the gas. I haven't received any recall notices via mail. I need this taken care of before time for the inspection in a month. How do I go about seeing if this is in fact a recall and get it fixed asap??
CategoryEngine
DateSep 23, 2019
StateIA
Description
I came close to a car rear ending my vehicle as my engine started automatic slowing speed. This issue comes and goes. I've been reading there is a recall on this so I do not understand why I have not received a recall notice so I can take it to a dealer to get this engine fixed.
CategoryEngine, Fuel/propulsion System
DateSep 23, 2019
StateLA
Description
Tl* the contact owns a 2017 ford focus. While driving 75 mph, the vehicle decelerated, lost power, and the check engine warning indicator illuminated. The contact managed to veer the vehicle to the shoulder of the road. When the vehicle was turned off and restarted, it resumed normal operation. The vehicle was taken to an independent mechanic to be diagnosed, but the cause of the failure could not be determined. The dealer; however cleaned the throttle body. The failure recurred. The contact stated that nhtsa campaign number: 18v735000 (fuel system, gasoline) was a possible cause of the failure. The dealer and manufacturer were not contacted. The failure mileage was approximately 71,000.
CategoryFuel/propulsion System
DateSep 23, 2019
StateNY
Description
Driving down highway when out of no where engine light came on and car shut down , and would not restart. Was able to pull to the side of road. After 15 minutes car restarted. Took it to get diagnostic check. Came up replace evaporative emissions purge control valve.
CategoryPower Train
DateSep 17, 2019
StateNC
Description
I bought a brand new 2017 ford focus and within a year of having the vehicle it began to shutter when accelerating from a stopped position. Took it to the dealership they said there was not a big enough problem to fix. A few months later in addition to the sputtering while taking off from being stopped the transmission now shutters when I reach speeds of 50-65. I know I'm not the only one with this problem. Ford is putting out a garbage product and refusing to fix the problem.
CategoryEngine, Fuel/propulsion System
DateSep 16, 2019
StateAL
Description
Takata recall my car had stalled out ever since I got it brand new. While driving.
CategoryFuel/propulsion System, Unknown Or Other
DateSep 16, 2019
StateAL
Description
My car stalls out ever since I bought it. I looked online and it said don't let it go below half a tank and it won't. So that's what I've been doing. I brought it in to the dealership, but they were no help.
CategoryStructure:body
DateSep 16, 2019
StateGA
Description
The headliner at the top of the windshield has come loose and is seperating . Looks as if it was not glued or not enough material was used to keep it in place. Do not know how ford fastens the headliner to the windshield area,but for it to comes loose after only having bought it new in may of 2018 I think is ridiculous , headliner is 90% to 95% all the way across.. This was discovered in driveway and car was not in motion when taking a sunshade from the windshield. This was first noticed on 06=03-2019.
CategoryPower Train, Service Brakes
DateSep 13, 2019
StateAZ
Description
Purchased 9/2018. Care has been shaking likes its going to fall apart ever since then. . I have a manual transmission and car grunts when picking up speed like I have a clutch shift and makes this scratching noise when I shift from park to reverse. Or reverse to drive. Also when I barely tap the breaks its stop so suddenly the jilt forces me forward.. Today 9/13/19 the transmission fault message came on. And went off. Then when I start the car back up to check systems.. The message system says all systems normal and the light didnt come back on after driving it around, shift from reverse to drive, and shutting of and starting up car 3 different times.
CategoryElectrical System, Engine
DateSep 10, 2019
StateCA
Description
Tl* the contact owns a 2017 ford focus. When the vehicle was started, the check engine indicator illuminated and remained lit. Also, the vehicle did not start for a few days. The battery was replaced, but failed after three days. The vehicle was taken to an independent mechanic to be diagnosed and unknown failure codes appeared. The mechanic replaced the door sensor. The manufacturer and dealer were not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.
CategoryPower Train
DateSep 04, 2019
StateWA
Description
When stopped at a stop light the vehicle has a jolting similar to dropping the clutch in a manual transmission. When shifting from 1-2 there is a loud grinding (really bad) and noticable shimmy in the vehicle accompanied by a loss of power and a sudden jump when the clutch catches. There is a common loss of power when coming from a stop. These symptoms are even more common when the vehicle has warmed up and driven for more than 10 minutes.
CategoryEngine
DateSep 01, 2019
StateIL
Description
I've had this car for a month as of today! I was driving down a city street and my check engine light came on
CategoryUnknown Or Other
DateSep 01, 2019
StateGA
Description
I had the clutch replaced inside transmission 8 months ago because of a hard vibration after I press gas pedal from a stop major of times. This dilemma is still occurring a hard vibration after I press the gas pedal from a stop major of times when I'm in traffic waiting 4 the light to change to proceed on the roadway.
CategoryPower Train
DateAug 29, 2019
StateMO
Description
2017 ford focus shudders and vibrates while in motion and while stationary. Vehicle also has hesitation and slow response when accelerating. Vehicle is current on all recalled services however the issue is still present.
CategoryFuel/propulsion System
DateAug 28, 2019
StateCA
Description
Hello, I have a 2017 ford focus. I had took my car to a auto shop because I started to smell gas and my check engine light had came on. The auto shop told me that there is a leak some were and its going to cost me 0 just to drop the tank to see were the leak is coming from but then told me there was a new recall for the same year make and model for a fuel tank defect. So I took my car to the closest ford dealer and they tell me that the recall not for this vin #. I'm not sure if my vin # was over looked because it's having the same issues as the other cars.
CategoryPower Train
DateAug 28, 2019
StateSC
Description
Between 0& 20miles and 20 & 40 miles going forward or backwards my car jerks,stall,vibrates and make metal can scraping sound. My car is the the 2017 focus has a new design but the same dual clutch 'automatic' transmission system as previous year models. ... However, where the focus is manufactured does not excuse the fact that ford has known about the transmission problem for years and has continued to ignore the problem. This happens only when driving.
CategoryFuel/propulsion System
DateAug 23, 2019
StateGA
Description
Tl* the contact owns a 2017 ford focus. The contact received notification of nhtsa campaign number: 18v735000 (fuel system, gasoline). Five star ford stone mountain (3800 us-78, snellville, ga 30039, (678) 929-5606) was contacted and confirmed that the parts were available. The contact stated that the dealer did not replace, but updated the cpv system. While the contact's wife was driving 45 mph, the vehicle shuddered, lost power, and the check engine indicator illuminated. The contact had to turn off and restart the vehicle in order for it to resume normal operation. The contact experienced the failure multiple times after the dealer updated the cpv system. The manufacturer was contacted and did not assist. The failure mileage was approximately 59,727.
CategoryElectrical System, Fuel/propulsion System
DateAug 21, 2019
StateTX
Description
No occurrence just worried
CategoryPower Train
DateAug 21, 2019
StateTX
Description
Transmission shudders effecting acceleration and makes grinding noises. Sometimes the car will lurch coward upon acceleration. I've had the manual transmission assembly and manual transmission clutch pressure plate replaced three times. Transmission is beginning to shudder again. Contacted ford august 15 and they keep saying that someone will call within 24 hours. I've contacted them daily and they keep saying someone will call the following day. Six days later and still no response. Keep getting the same store that they updated my case number and someone will call us within 24 hours.
CategoryExterior Lighting
DateAug 19, 2019
StateLA
Description
The car is about to make 2 years old that I got it and I but it brand new and I didn't already replaced the headlights and the tail lights and a brake lights no less than 15 times
CategoryPower Train
DateAug 14, 2019
StateKY
Description
Transmission slips. At time when driving, it slips and the rpm's rev up to 5-6 and the car has no power. It lasts for 3-4 seconds and sounds like the car is in neutral and gas peddle pushed to the floor. It does this off and on every time I drive it. Started around the 9,000 miles mark. My car is a 2017 ford focus with 11,800 miles on it.
CategoryFuel/propulsion System
DateAug 13, 2019
StateVA
Description
Tl* the contact owns a 2017 ford focus. The contact stated that the fuel gauge became inoperable. As a result, the vehicle ran out of fuel on several occasions and stalled. In addition, the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic who stated that the purge valve needed to be replaced. The contact called bowditch ford (11291 jefferson ave, newport news, va 23601, (800) 735-2211) and was referred to nhtsa. The manufacturer was not contacted. The contact stated that the failure was similar to nhtsa campaign number: 18v735000 (fuel system, gasoline). The failure mileage was 40,000.
CategoryFuel/propulsion System
DateAug 09, 2019
StateMA
Description
The car starts fine and with no indicator lights just stalls out or will barely drive as if there is no gas in the car. It doesn't seem to recognize that you're putting your foot on the gas
CategoryEngine
DateAug 08, 2019
StateFL
Description
My vehicle engine completely stopped on its own and the vehicle indicators showed that the engine overheated. This was after less than 10 minutes on the freeway going 55 mph. This vehicle has a software related recall for it as well currently. I towed the vehicle to autonation ford of miami to be serviced for the recall and for the engine trouble(it only has 26,000 miles) and they informed me that they were not willing to look at the vehicle to even offer a diagnosis for at least 2-3 days. They did not offer a loaner vehicle or any mode of transportation in the interim. This is unacceptable behavior, especially for a vehicle under recall. This issue has occurred twice at this dealership with my two ford vehicles.
CategoryPower Train
DateAug 07, 2019
StateFL
Description
Tl* the contact owns a 2017 ford focus. While driving various speeds, turning, and attempting to accelerate from a stop, the vehicle shuddered. When the accelerator pedal was depressed, it traveled to the floorboard and failed to respond. There were no warning indicators illuminated. The vehicle was taken to autonation ford (7200 broad st, brooksville, fl 34601, (352) 419-0810) and lakeland ford (1430 w memorial blvd, lakeland, fl 33815, (863) 682-1100) where it was diagnosed that a transmission shudder test was needed. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was 15,000.*bf consumer states that vehicle shudders at takeoff. Manufacturer was contacted but told consumer that vehicle was not included in recall. *dl
CategoryUnknown Or Other, Vehicle Speed Control
DateAug 06, 2019
StateMI
Description
The car shutter upon starts from stop lights and signs.
CategoryElectrical System, Engine, Power Train
DateAug 04, 2019
StateNH
Description
While driving the car, 4 days after having the 2nd clutch replacement at 30,000 miles, it was on a street not highway, the cars electronic dash displayed "transmission fault fix now". The car then slowed down a bit losing power, then several other signals appeared on screen, brakes and a few others, then the engine shut down and power went out. The car would not restart after a few minutes, so aaa called to tow it back to dealership. This happened sunday july 28, 2019. Monday afternoon, after they had time to look at vehicle, I received a call telling me that the "alternator " was faulty and they would get back to me when they had the replacement which turned out to be the next day. The issue with this is my wife had been 110 miles away and had drove home saturday july 27. If that had let go while she was traveling the 70 mph speed limit there could have been a fatal accident. This vehicle has been in and out of ford dealership 5-6 times for safety related issues
CategoryPower Train
DateJul 31, 2019
StateOR
Description
When accelerating from a stop, the car often struggles to get up to speed. It will also shudder and shake while doing this. Intermittently shifting into reverse will yield no results and I will have to place the car in park, and try again which sometimes fixes the issue. Car will also lunge forward from a stop with very little accelerator press and other times will lag and have lack of acceleration despite "flooring it". While turning and accelerating from a stop, it feels as if the car can't decide what gear to be in and will provide far more power than is necessary.
CategoryPower Train
DateJul 26, 2019
StateNH
Description
Car shudders anytime I excelerate from a stop. Also looses poser in the middle of taking off from a complete stup... The shudder is terrible and very concerning. I already had the transmission fixed at 25000 mile .. I am at 32000 and its starting to do the same problem... Ford needs to step up on this.. We need a class action suit ,like they are doing in canada on this problem with ford motor company canada.
CategoryPower Train
DateJul 26, 2019
StateTX
Description
Car shudders violently when shifting from 1st to 2nd gear often leading to control issues. It sometimes cant make up its mind whether it wants to downshift or not so it makes it hard merging onto a highway because I cant get up to speed. When is finally does decide what gear it wants to go in it will jerk forward even in stop and go traffic so I have to constantly switch between braking and giving it gas to avoid hitting the car in front of me. The car only has 34000 miles and I bought it new and the dealership won't take it back. This car is a safety risk and an accident waiting to happen. Took it to the dealership and they could recreate the problem according to them.
CategoryPower Train
DateJul 25, 2019
StateMI
Description
Transmission shudder. When the transmission warms up the car shudders upon acceleration and shifting into first, second, and occasionally third gear. This generally occurs during medium to higher rates of acceleration. The shudder is harder to identify or nonexistent when accelerating at a very low pace.
CategoryPower Train
DateJul 25, 2019
StateTX
Description
While accelerating at any pace, the vehicle will often shutter, shift very late, or fail to shift at all. When slowing down, during down-shift from the automatic dct, it makes sort of a clanking sound.
CategoryPower Train
DateJul 24, 2019
StateNJ
Description
Making a right turn from a stop and switching from first to second gear, the car did not accelerate until after a few seconds. Those seconds were crucial as another car was approaching from behind traveling up to speed.
CategoryPower Train
DateJul 24, 2019
StateMI
Description
This 2017 ford focus is having the same transmission issues being described by other ford owners from earlier model years. Car shutters and vibrates, often very heavily and makes light grinding noise when shifting. Current workaround is to accelerate very slow or very fast which isn't always a safe option. Please include the 2017 focus in your investigation. Thank you.
CategoryUnknown Or Other
DateJul 23, 2019
StateGA
Description
Transmission problem starting jan 2019 with around 10,000 miles. The car takes spells that in vibrates really bad pulling out from stop and upon acceleration from low speeds. I'm being told again by metter ford in georgia that they can't find any problems with my car to just drive it until it breaks and they will come get it. This car is unsafe to drive. On 7/19/2017 I pulled onto the hwy and the car vibrated so badly it would not go over 20mph. Metter ford has the car now and just told me again on 7/23/2019 that they can't find any problem. Also saying they don't know of any transmission problems with the 2017 focus.
CategoryUnknown Or Other
DateJul 22, 2019
StateMI
Description
My car shudders from a stop. Sometimes on the highway it shakes like my tire are out of balance. Sometimes on the highway when accelerating to pass someone the car somewhat stalls the rpm red line and slowly come back to normal. Sometimes from a stop the vehicle will not respond to my foot on the gas then it will "catch up" . I had my car in for a diagnostic and the dealer told me I needed new clutches and I was just out of my warrenty.
CategoryEngine
DateJul 20, 2019
StatePR
Description
Fumes coming in thru the ac vents while in the highway when accelerating and turbo is engage. Vehicle was taken to the jlr dealer for this issue and a dealer person went with me for a ride and agrees that the fumes were inside the vehicle coming thru the ac vents. This was reported to the service advisor, it was checked and according to the mechanic the issue could not be duplicated. What an answer. I'll upload the repair receipt. This invoice date was 18 july 2019. *tr*jb
CategoryPower Train
DateJul 20, 2019
StateMO
Description
Vehicle transmission stalls while driving, to include in intersections. My daughter drives this car, we have had it in for service which they said they fixed. Within 2 days, it was doing the same problem. We are not at all pleased with ford for even selling us this vehicle knowing it has had transmission problems for several years!
CategoryUnknown Or Other
DateJul 20, 2019
StateNC
Description
On acceration the vehicle hesitated and slows to the point I need to press my foot on gas to stop from causing an accident. It is slow to shift into gear and makes clattering and metal on metal sound from the transmission changing into different gears. It will also suddenly go much faster and must brake to slow vehicle down, on a hill the vehicle will not hold but go backwards and must have foot on gas brake same time in order not to go backwards . I have complained to ford but they never address the problem or put my complaint on there work order they have done nothing to fix these concerns.
CategoryPower Train
DateJul 19, 2019
StateIN
Description
The vehicle has the same transmission shudder issue as many others have complained about. Shifting from 1st to 2nd gear there seems to be a lull like the vehicle isn't sure what it wants to do. I didn't notice it happening in the winter too much. However, once it got warmer, it seems like it happens nearly every stop light or in low speed zones where it's shifting between 1st and 2nd frequently. I also hear a metal clanging sound on slowdowns often enough to seem like it's an issue worth mentioning. It's been happening since around 8k miles and I am at 45k on the vehicle. I will be having it looked at now since the warranty will be coming up and I don't want this issue to linger.
CategoryPower Train, Vehicle Speed Control
DateJul 19, 2019
StateNY
Description
When in motion, traveling forward in drive. The car will behave as if it has shifted into neutral -- not responding to pressure on the accelerator and revving up to as many as 6000 rpm. The car will behave this way even in cruise-control mode. When at last the car begins responding to accelerator pressure, it lurches abruptly. In addition, when making a turn from a stop (e. G., a left-hand turn from a light that has just turned green), the car will not begin moving with any consistency according to acceleration; often, it revs either shortly after moving or without any movement.
CategoryPower Train
DateJul 19, 2019
StateTX
Description
Within months after buying the car (in oct 2017) I noticed it hesitates and shutters at low speeds when driving through city limits accompanied with a gargling sounds. It jerks hard during acceleration on the highway are noticeable because there is prominent hesitation. I took it to a ford dealership and was told it was the clutch and fixed the issue this was sept 2018. The car drove well for a few months and then it began to shutter again. Yet again, I've taken the car to ford to have this replace the clutch in july 2019. This should not be an issue for a car that was brand new. At what point does this become an issue of accountability... When injury occurs.
CategoryElectrical System, Engine
DateJul 18, 2019
StateFL
Description
Tl* the contact owns a 2017 ford focus. The contact stated that the vehicle stalled and hesitated while driving without warning. Also, the gauges on the instrument panel failed to function properly. The vehicle was taken to chipola ford (4242 lafayette st, marianna, fl 32446, (850) 482-4043) where it was diagnosed that a computer update was needed. The dealer stated that they repaired the vehicle; however, the contact felt otherwise because she was not provided a bill of service. The manufacturer was made aware of the failure and did not assist. The failure mileage was 20,000.
CategoryEngine, Fuel/propulsion System, Unknown Or Other
DateJul 18, 2019
StateVA
Description
Tamara recall transmission and clutch system are affecting driving capabilities and performance abilities. Improperly shifting, wear and tear on tires, not one tire is original and can't afford tires every 6 months. Issues occur while driving, climbing hills, driving in traffic inside city limits
CategoryEngine, Power Train, Vehicle Speed Control
DateJul 17, 2019
StateTX
Description
I have a 2017 focus that the transmission thats sluggish/slipping. I bought the car new and at 13,000 I already had to replace the transmission for a clicking/stalling/slipping. When I bought it in and explained the reason its like they already knew about the issue and the part was on back order. Had to wait about a month before the part got changed. Now at 15,000 the transmission acting up again. The transmission revs high before switching gears. It sluggish when merging onto the highway. Even when needing that little bit extra power going up a hill, it bogs down and I have to move over in lanes make sure no one behind me gets stuck. I'm already thinking about taking my car back in again before my 30,000 mile warranty hits to try and get it replaced once again. The transmission is unreliable and not effective. I wish I didnt buy this car and went with a nissan or toyota. But im stuck with this unreliable car.
CategoryPower Train
DateJul 16, 2019
StateME
Description
Bought car new took test drive all seemed fine did paper work drove home, first stop on off ramp when light turned green I gave car gas and it just sat there slipping and not shifting. Cannot drive it in summer months gets hot and slips and will not up or down shift right. No good to me if I can only drive it in winter. Car has 11,000 miles on it and it is just sitting in my driveway with dead battery. And mine was a new 2017 witch was suppose to be fixed,now the dealer wants me to trade it in so they can make more money. They are as bad as ford cos they know there bad and keep selling them too!! There have been more then one episode with this car, its even worse with two adults in car. They should not be on any road.
CategoryPower Train
DateJul 16, 2019
StateNH
Description
The transmission skips, lunges, and does not shift well. It has been in for transmission flash and automatic transmission clutch rebuild at 19,000 miles. Was in for check and trans flash at 29,000 miles week of june 27th 2019. Was in today, july 16 for check because it operated worse after it was looked at three weeks ago. The service manager says clutch has to be rebuilt/replaced again... It has about 30,000 miles on it. This is a safety problem as we cannot trust the vehicle to get out of the way or move properly when gas pedal is put down. Ford knew about this problem for years and still sold defective vehicles
CategorySteering
DateJul 16, 2019
StateNY
Description
Tl* the contact owns a 2017 ford focus. While driving approximately 60 mph, the steering seized without warning. The contact stated that it was difficult to maneuver the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the steering rack needed to be replaced. The vehicle was repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 35,000.
CategoryUnknown Or Other
DateJul 13, 2019
StateMA
Description
Shutter noise even after ford has replaced transmission and clutch and problem is still thwre
CategoryPower Train
DateJul 12, 2019
StateMS
Description
This 2017 focus was brought brand new. When it hit about 1500 miles, it began to shutter and shake under the hood upon acceleration. This happened at stop signs or on the highway. This happens with any sort of acceleration. It happens when the car is straight, like accelerating from a "stopped" position at a stop sign when it is my turn to go. It also has happened when I was attempting to pass another vehicle. I called the dealership and was told this was "normal" with these cars. I took it in and was told if they checked it out & it was determined this was a "normal" shutter with these cars, I would have to pay for their time. Not able to afford that, I did not have them check it out. At about 2500 miles, I was passing a vehicle and while in the opposite lane, the car began to shutter & stall. Me & child were nearly hit head on. I took it back to the dealership. This time they kept it to check it out. They kept it a week. It was determined that it was indeed this particular transmission and currently, ford had no recalls and therefore they could not do anything. The dealership done what they could do as far as what my ford warranty would pay for. Basically, I'm stuck paying for a car that, at times, is unsafe. I can't pull out on the road or pass a vehicle because I do not know if this will be time the that my car shutters and we are hit head on. According to the dealership, ford is aware of this transmission issue and has continued to sell them in these cars. This car is dangerous and I am cannot afford to turn it in nor can I afford to replace it.
CategoryPower Train
DateJul 11, 2019
StateNC
Description
Purchased new at 9000 miles transmission started to shudder and slip on acceleration, had clutch replaced at 11k miles, at 22k miles it occured again this time jerking into gear while accelerating, replaced clutch again 24k miles at 37k miles had it replaced again for the same reason. 3 clutch replacements in under 40k miles and it is happening again. This is unsafe in heavy traffic and highways transmission failure is dangerous. Transmission jerking, shuddering takes longer to get up to speed and maintain speed in traffic. Also shudders and slips when starting off from a stoplight.
CategoryPower Train
DateJul 11, 2019
StateMI
Description
About a couple of months after purchase I started noticing a "shudder" in the transmission. When I would try and take off from a stop it would shudder and feel as though my tires were skipping across the pavement pretty bad. Eventually it was so bad that I would not turn in front of an oncoming car that was even a half mile away out of fear it would stall or simply not move. I ended up taking my car in for repair after seeing numerous complaints of the same issue and deciding it wan't all in my head. I was charged 0 for them to tell me they cleaned the clutch and it was "normal" for this type of car and that I need to drive it harder due to the transmission it has in it. It does not matter how hard I drive my car it is still there. Cleaning of the clutch or whatever they did to it, worked for about a week. Here I am back to having the same issue and it is gradually getting worse. I am seeing all types of complaints for this same issue and feel this is not normal. A brand new car should not feel like crap to drive. Buyer beware!
CategoryElectrical System, Fuel/propulsion System, Power Train
DateJul 10, 2019
StateOH
Description
My car was at a standstill and my car stuttered like the transmission was going to fall out, I talk with kevin at liberty ford in aurora ohio and he said didn't the salesman tell you about the transmission problems and I said no. My radio has stopped working twice, I didn't have this problem until liberty ford did my oil change back in may 2019, also my car is missing while driving. Not happy with being sold a lemon. *tr consumer no longer has the vehicle.*jb
CategoryPower Train
DateJul 10, 2019
StateWA
Description
Upon coming to a stop (such as at a traffic light or stop sign,) the vehicle makes extremely loud "clunking" noises when shifting down in gear. The sound seems to come directly from the transmission area and is in sync with the changing of gears. Upon acceleration from a stop, the transmission will make grinding sounds and stutter the entire car in a jerking-type motion. When this happens, the entire car feels as if there is a loss of power and makes it hard to accelerate properly in high-speed/high-traffic areas (such as freeway on-ramps or state highways.) I personally believe that this could be a dangerous thing because if I were to pass someone on a dotted line, or even pull out onto a roadway, the car may either stall or stutter so slowly that I wouldn't be able to get up to speed correctly, resulting in a possible collision. Lastly, I would like to mention that on 3 separate occasions now, when I am trying to park the car in a parking space, the transmission would not switch it into reverse at all. My gear shifting stick was in reverse, as well as the gauge-cluster displaying I was in reverse, however, my car acted as if it was in neutral. I would have to place the car back into park or drive again, and then try again for the transmission to successfully switch into reverse. I did contact my local ford dealership, however they said they were many weeks out and I never could get ahold of anyone there to schedule a time to look at it. I will add on that my car only has 17,000 miles on it as of july 2019. From my research, I have seen many others post complaints or worries in regard to the 2017 ford focus and its transmission. I hope that nhtsa will look into this further and can find answers as to why many, many of these cars are having issues with stalling, stuttering, and grinding noises and motions coming from the transmission.
CategoryPower Train
DateJul 09, 2019
StateCA
Description
My 2017 focus developed a problem with the power shift dual clutch transmission slipping at low speeds. It would launch well initially, but then start to shudder and slip until 2nd gear was fully engaged. The problem was more pronounced when turning onto a road while accelerating to merge with traffic, and the shuddering was stronger at the end of a drive than at the beginning. Gradually the symptoms became more severe, until I did not feel safe merging into traffic at normal speeds. At that point I took it in to the dealer. The dealer did a road test and inspection and concluded the clutch needed replacement. The part was on national backorder and took 8 weeks to arrive; in the meantime I had to continue driving my focus with its defect. The dealer replaced the clutch and half-shaft seals under warranty at no charge. The issue was resolved, and has not reoccurred.
CategoryPower Train
DateJul 05, 2019
StateKY
Description
When taking off from stand still, it acts as though the transmission is slipping causing a hesitation
CategoryElectrical System, Engine, Unknown Or Other
DateJun 27, 2019
StateMS
Description
I received a recall letter in january 25, 2019. The recall 18532 fuel tank inspection. Hallmark ford in batesville, ms said the inspection passed. On june 10, 2019 the car would not start they towed the vechicle to the dealership with 32,573 miles. On june 12, 2019 I picked the car up from the dealership. The car ran from june 12, 2019 and it stopped in the garage on june 22, 2019. Roadside service picked-up the vehicle on june 23, 2019. 0n june 26, 2019 hallmark ford in batesville, ms said the car is ready to be picked up. When we arrived to pick the vehicle up at the dealership the vehicle would not start. They had to push the vehicle back inside the service department and parts has not been put back on the vehicle correctly. They tried to jump the vehicle off but it would not start. So I asked for a service vehicle to drive and I am a female and I wanted a car but they gave me a pick up truck. I feel unsafe with my children and grandchildren in this vehicle. Contact informatiom: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tt
CategoryPower Train
DateJun 25, 2019
StateWA
Description
When accelerating from a stop and when turning while in motion on a city street and when accelerating after slowing down on the highway the transmission hesitates and makes the car jerk and shake as if the transmission is slipping and/or going out. This has been an ongoing issues since approximately a week after I purchased the vehicle in july of 2017
CategoryPower Train
DateJun 21, 2019
StateMI
Description
6-speed dual clutch automatic transmission slips while accelerating from a stop, clunks and rattles while slowing down to a stop. Has happened every day since I've had the car.
CategoryEngine
DateJun 20, 2019
StateMI
Description
I was driving on the freeway just getting off onto the off ramp when the engine light, oil light and warning message came on. The engine lost compression instantly and reduced speed down to 30 mph.
CategoryPower Train
DateJun 18, 2019
StateWA
Description
Transmission problems that include hesitating, shuttering, and what feels to be clutch slipping with their "new" double clutch transmission. This happens periodically when starting from a stop and usually shutters the whole car through 1st and 2nd gear. Sometimes it feels like the transmission is going to fall out of the car. Along with the hesitation and violent shuttering I'm worried to drive my car that has less than 30,000 miles on it. I've heard of many other people experiencing the same problem and the dealership can't seem to figure out what's wrong and how to fix it.
CategoryEngine, Unknown Or Other
DateJun 17, 2019
StateMI
Description
There is a recall on the transmission for the engine again. I the transmission for my 2013 ford focus had this same recall and I went in to get it fixed by ford campbell in niles, michigan. They took apart the transmission and expected me to pay 00 to fix it when there was a recall on the transmission, to begin with. I hate this model and I am sick of constantly having recalls on this model. I think anyone with this model should have their car replaced with a better model that won't have a recall on it and shouldn't have the loan rolled over.
CategoryEngine, Fuel/propulsion System, Vehicle Speed Control
DateJun 17, 2019
StateAZ
Description
Ford focus recall #18s35, nhtsa recall #18v-735 it has been over six ( 6 ) months and still no remedy. I don't understand why my elderly mother should wait this long.
CategoryPower Train
DateJun 15, 2019
StateMO
Description
The transmission shudders frequently. Its a reoccurring issue every time I drive and the car only has 30k miles on it, the car did not come equipped with the select shift mode and it has been doing it since I got the car, it makes the whole front end of the car shake (not violently enough to make the car steer out of control). I took it to a ford dealership and they said they don't know what I'm talking about and cant reproduce the issue, but its a well known that the ford powershift transmission is terrible, basically the issue is not common enough to need replacing so I'm just stuck with a poor transmission.
CategoryPower Train
DateJun 13, 2019
StateMI
Description
Occasionally the transmission mis-shifts or slips violently. Occasionally it feels like the car is trying to accelerate without accelerator input. Example 1: I was on the freeway and someone accidentally merged into my lane where I was. I braked as I got over to avoid an accident. I then tried to accelerate. The engine rpm went to around 8000. The car didn't accelerate, in fact it felt like it was continuing to slow. My foot wasn't on the brake, there was no reason for the transmission to be in a neutral state. The vehicle behind me had caught up to me and had to veer into the furthest left lane to avoid me. After releasing the gas and pressing it again the car felt like it fell into the correct gear and it accelerated. Example 2: my wife and I were out and we stopped at a red light. I had my foot on the brake and eased up to avoid that lurch feeling as I came to a full stop. The car lunged like it was trying to drive itself. This was a very short time frame but it was still terrifying. I had my wife in the car, she said she has experienced that a few times. Example 3: when accelerating from full stops the vehicle occasionally hesitates to go. The engine rpm will go up but the car will sit still or barely move and jerk about. Luckily none have resulted in accidents but in all situations the only reason there wasn't one was because someone else reacted quickly enough. The vehicle that swerved to avoid, the driver behind me not going just because my brake lights were off and no one in front of me when the car lurched forward on its own.
CategoryFuel/propulsion System
DateJun 12, 2019
StateTX
Description
Tl* the contact owns a 2017 ford focus. The contact received a recall notice for nhtsa campaign number: 18v735000 (fuel system). The local dealer and manufacturer were not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryUnknown Or Other
DateJun 12, 2019
StateFL
Description
When engine warms up and you are stopped at a light, stop sign, anywhere the car comes to a full stop and you then proceed to hit the gas once it hits around 16-20 mph the transmission front end of the car feels like it starts stuttering and jerking heavily. Once you get over about 20-21mph it stops. This can happen anywhere street, highway, anywhere the car comes to a full stop then goes. Happens everyday once the engine or transmission warms up some.
CategoryEngine
DateJun 11, 2019
StateIL
Description
Tl* the contact owns a 2017 ford focus. The contact smelled an abnormal fuel odor and/or smoke fumes inside the vehicle. Also, the check engine indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that a new intake gasket needed to be installed. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the contact had a fifteen day warranty; therefore, they would not repair the vehicle. The contact stated that their paperwork indicated a ninety day warranty. The dealer was not contacted. The failure mileage was 74,000. The vin was invalid.
CategoryFuel/propulsion System, Power Train, Vehicle Speed Control
DateJun 09, 2019
StateAZ
Description
Anytime I try to make any sort of turn in this vehicle, trying to accelerate into the turn I essentially get stalled out even though the gas pedal is engaged and trying to power the vehicle to make the turn. It becomes a dangerous aspect especially when it starts to become busy on a main city street and the car won't accelerate like it's supposed to while trying to make the turn. My vehicle can start to make the turn and then start to stall out as I'm in the middle of the turn, and then it will sit there for a second until there are inbound cars coming and then it'll continue to make the turn after stalling for about 5 seconds. It's become a concern because it now comes down to waiting until the roadway is empty and full to make a safe turn. On top of that, if I'm going anywhere between 8 to 15 miles an hour, my car starts to stutter at low speeds. Not sure exactly what the cases for that, but it has raised some eyebrows and some concerns to myself with that because you never know what's going to happen if it starts to stutter and stalls out completely or disables the vehicle. This is the second hatchback I've purchased through ford, and it's the first time I've ever had any sort of issues with the vehicle. I just don't want something to happen while I'm driving or trying to make any sort of turns from a main street to a side street install out in the middle of the roadway and possibly get hit from oncoming traffic. Especially going through any sort of school zones when it's clearly marked to go 15 miles an hour or below. I would recommend looking into this issue, because it looks like it has happened very frequently with a few other 2017 focus's.
CategoryFuel/propulsion System
DateJun 07, 2019
StateKS
Description
Had a recall for a fuel tank issue. The ford dealership performed and inspection and it passed. Nothing else was done. Now, I am having the issues with my fuel tank as noted in the recall, however, because the inspection passed, the recall was cancelled and ford will not fix the issue has they noted it originally. I had no issues with the fuel tank until after it was inspected but now ford refuses to fix the issue they know my car has
CategoryPower Train
DateJun 06, 2019
StateVA
Description
I have had this vehicle since october of 2017, and have already had to get the clutch replaced once. This is the select shift automatic transmission and even though ford has replaced the clutch once already, I am still having the same problems with what seems like the clutch slipping which is causing the vehicle to shudder/jerk when going from first to second (accelerating). It has started occurring more often than not and I have taken then vehicle back into to ford many times for them to just tell me there is nothing wrong with my vehicle, and the slipping is 'normal' for this transmission. I drive this car on a daily basis to and from work and what it is doing does not seem normal. You can also hear it clunk when decelerating when approaching intersections.
CategoryUnknown Or Other
DateJun 06, 2019
StateCA
Description
Rear backup camera image is seriously distorted and images are not good enough to actually see conditions behind the car.
CategoryEngine, Fuel/propulsion System, Power Train
DateJun 01, 2019
StateKS
Description
When I first purchased my vehicle 8 months ago there was 5 recalls on the vehicle I was in aware of . Since I've found out about these recalls the local lincoln shop keeps informing me that ford has not been sending them the replacement psrts to fix my vehicle I've contacted ford multiple times to figure out what they are going to do about this junk of a car . I'm paying for a car 30k for this 2017 and it's slowly but surly breaking down the car putters there's a loud ticking the idling is rough the clutch and computer has been replaced twice since I've had the car and I never use the manual part of this vehicle I'm to the point to where I just want them to buy this trash back so I can get into something better and more reliable.
CategoryPower Train
DateMay 31, 2019
StateCT
Description
Shifting from first to second the transmission shudders and sounds and feels like vibrations. Had the clutch replaced at 34k. Happenjng again. Brought it to ford , they reprogrammed the transmission , 2 days later happening again.
CategoryElectrical System, Engine
DateMay 22, 2019
StateNC
Description
A month ago I started getting high temperature warning on my car, my coolant was completely empty, so I refilled it, but now my coolant is completely empty again which could have resuled in a fire, I have no been in any recent accidents, I'm a very defensive driver and I didn't run anything over. And my back break light keeps going out and ive replaced it several times
CategoryElectrical System, Engine, Vehicle Speed Control
DateMay 11, 2019
StateCO
Description
Car will not start. Will respond to a jump but will not start after running for awhile again. Then it starts with a bit of hesitation for awhile and then back to needing a jump. When at a stop and accelerating, there is a huge pause before the rpms kick in then it goes all the way to max before calming down to where it should be. Power just doesn't feel right. Also the sync 3 has horrible response and delay most days. Is it related to the power /electrical issue? New owner purchased 2/19.
CategoryPower Train
DateMay 09, 2019
StateIN
Description
Transmission slips & shutters, grinds, & sometimes won't accelerate properly.
CategoryFuel/propulsion System
DateApr 26, 2019
StateNC
Description
The engine tends to stall at times, have to pump the gas pedal to keep it running. Car in motion. Has happened many times for almost the time we bought it.
CategoryPower Train
DateApr 25, 2019
StateMD
Description
The car has an automatic transmission when accelerating and the car attempts to shifft from 1st gear to 2nd gear there is a shutter feeling in the transmission and sometimes a grinding sound, especially when turning while accelerating. I have taken it to hertrich ford in easton, md twice now and both times they say it is "within specs". They also say they reprogrammed something. The car has 29. 000 miles on it. Now I'm hearing what sounds like a wheel bearing thumping in the driver's side front wheel.
CategoryPower Train
DateApr 23, 2019
StateNC
Description
Purchased the vehicle new with only 21 miles on it, brand new automatic transmission within 8mnths I had to have the clutch replaced because it was shuddering and hesitating on acceleration. By november I was having the same issue again and the 3rd clutch was put in, now again just 5 mnths later the car is getting its 4th clutch . Repeat issue and no resolution. Other than let them keep putting clutches in until my warranty dies.
CategoryEngine
DateApr 22, 2019
StateMI
Description
Tl* the contact owns a 2017 ford focus. While operating the vehicle, the check engine indicator illuminated. The vehicle was taken to metro ford (9000 nw 7th ave, miami, fl) where it was diagnosed that the engine sensor was faulty and needed to be replaced. The sensor was replaced and the failure was remedied. Approximately 20 months later, while driving, the check engine indicator illuminated and the vehicle stalled. The vehicle was towed to taylor ford (13500 telegraph rd, taylor, mi) where it was diagnosed that the engine failed and needed to be replaced. The manufacturer was not notified. The failure mileage was 8,000.
CategoryPower Train, Structure:body
DateApr 16, 2019
StateCA
Description
On 3/21/19 while driving my vehicle, the front passenger door opened. The door just popped open, I was driving in an intersection of a busy street and about to make a turn when this occurred. It was terrifying and I barely missed an accident. Luckily I was right by a gas station when this happened and I had the car towed to the dealership. I requested that the dealership examine all 4 doors as I was afraid this might recur. On 4/14/19 the same problem happened, only this time it was the left rear passenger seat. The door popped open while driving and would not shut. I took the car straight to the dealership the next morning. I am afraid to drive this car. I was told this could be a child safety lock issue, yet I do not use this feature, as I do not have small children. I have requested that all latches on all doors be replaced. This is a very dangerous situation. I also have had transmission issues (stalling) which dealer states is resolved, and an issue with the gas tank that I was told was a recall then not? What is it? Is the gas tank a recall or not? Id my car defective & safe to drive?
CategoryPower Train
DateApr 16, 2019
StateOH
Description
Transmission shudders heavily when accelerating from 1st to 3rd gear. Seems to only do this when the engine is warmed up.
CategoryPower Train
DateApr 16, 2019
StatePA
Description
When driving, in between shifts the rpms will rise while the gas pedal is released and the clutch pedal is engaged. Creating a "stuck" gas pedal creating the drivers to either shift and risk more tear to their clutch, or wait to release the clutch till the engine rpms finally drop for a smooth shift. The ford dealerships say this is normal, but engine rpms should not increase while the clutch is engaged and the gas pedal is released. This happens at all times, inching forward to pull into a garage, highway speeds or city speeds. I have a 2017 focus st st2 with 11,700 miles.
CategoryFuel/propulsion System
DateApr 12, 2019
StateMD
Description
My car has a recall from oct, 22nd, 2018. The nhtsa recall number is 18v735. Till apr 12th, 2019, the remedy program is still unavailable. I was curious if it is normal? Do I just wait and the manufacturer will inform owners when it is available? Thanks!
CategoryFuel/propulsion System
DateApr 12, 2019
StateTX
Description
I received a safety recall 18s32/nhtsa recall 18v-735 in december 2018. I have not heard on what to do or when to take the car to the dealer. What should I do?
CategoryFuel/propulsion System, Power Train, Vehicle Speed Control
DateApr 11, 2019
StateNY
Description
At unpredictable times, accelerator pressure results only in engine revving. This occurs regardless of current speed, when turning at any speed or when moving forward. The transmission will not engage for several seconds. When it does finally engage, it will do so in a burst of acceleration. These conditions create problems in which routine traffic maneuvers become unsafe.
CategoryEngine, Fuel/propulsion System, Power Train
DateApr 07, 2019
StateCO
Description
I was pulling into a parking spot at approximately 3-5 mph and the car surged forward jumping the curb and hitting a tree. Prior to approaching the parking spot a speed bump was negotiated so the stated mph are accurate as the speed bump was 25 feet prior to the parking spot entry.
CategoryFuel/propulsion System
DateApr 04, 2019
StateOR
Description
Between 10 and 15 mph, the car will stutter, acting like it wants to stall. Additionally, it would not immediately start one morning, acting like it wasn't getting fuel.
CategoryPower Train
DateApr 04, 2019
StateFL
Description
The vehicle shakes and loses power at take off. It does not happen every time. The car was taken to ford and we were told that it is a "normal feature". This car was purchased for our teenager and, 2 days after purchase, we are not comfortable with her driving it. She pulls into traffic and the car shakes and does not accelerate appropriately. Very unsafe and needs addressed.
CategoryUnknown Or Other
DateApr 01, 2019
StateNC
Description
Transmission shutters sometimes upon taking off and accelerating in city or hwy roadways as it shifts 1st to 2nd and 3rd to 4th most notably, also sometimes when trying to shift rpms rev up when shifting as if in neutral o momentarily. Local dealer replaced 1 clutch, 1 week later doing again, took back to dealer said needs 1,000 miles to breakin. As car gets hotter these issues are more noticeable. Slipping bad. 2. 0 se hatchback. Disappointed in fords transmissions ,4th ford in family with transmission issues 1997,2002, 2008, 2017.
CategoryPower Train
DateMar 17, 2019
StatePA
Description
Car stuttered when gear shifted from 1st to 2nd. Car stood accelatating while driving, causing the transmission to overheat. Transmission now is making a grinding noise.
CategoryPower Train
DateMar 13, 2019
StateIN
Description
Transmission clutch slips, car stutters on accelerations, clunky sound. (google it) well known problem with these cars, ford is aware, but been to dealers twice, they won't fix, because ford won't pay! Dangerous if car stutters & you need to go!
CategoryEngine
DateMar 10, 2019
StateTX
Description
After several start/restart cycles the car check engine light comes on and issues the following codes: p0300, p0316. It has a rough idle and the rpms will stay elevated anywhere from 1500-2200 rpm without the throttle being pressed.
CategoryPower Train
DateMar 05, 2019
StateMI
Description
Mine is a manual car, when I am on the 3rd gear I could feel the resonance of the vehicle, in other words I could feel slight vibrations of the gear rod, I dont know if its common or not, but I dont feel it when I am in other gears.
CategoryFuel/propulsion System
DateMar 04, 2019
StateMI
Description
My car is reving up by itself and throttle is sticking my car is in dealership currently for 4th time and they can't tell me what is wrong with it. It happens randomly when I am stopped or going. The car is not safe to drive and I almost wrecked it last week after the 3rd time I picked it up fro. Dealership
CategoryVehicle Speed Control
DateMar 01, 2019
StateMI
Description
Purchased car new from dealership. At 14,500 miles (approx.) going down freeway car accelerated by itself and would not idle down. When in park, rpm's were between 3000 and 4000 and remained that way. Parked car at dealership, when they checked it, they could not duplicate. Received car back and everything was fine until 29015 miles and same thing happened. Going down freeway, the car accelerated up to 85 mph on its own and would not idle down. When in park, rpm's were between 3000 and 4000 and would not go down. Exited freeway never putting my foot on gas peddle. Was going down 5 lane hwy. At 55 mph with foot on brake constantly. Pulled into parking lot a policeman was standing there. I asked him to come over to look at issue. He thought my foot was on gas. I then opened my door and hung my feet outside of the car. His statement was "'this car is dangerous''. I took video showing rpm's at 3500 and speed odometer at zero. Took car to dealership, dropped off for weekend. When they checked the car on monday morning they could again not duplicate it. They kept the car for five days, numerous people driving the car but could not duplicate it. They tell me if they cannot duplicate it they cannot do anything about it even though I have the video. I love the car but I take my life in my hands when I drive it and I still owe quite a bit of money on it. What recourse do I have... Please help!
CategoryPower Train
DateFeb 05, 2019
StateNC
Description
Transmission stutters or slips, especially noticeable when turning a corner. Sometimes doesn't correctly downshift. Car rolls forward when in reverse and rolls backwards when in drive.
CategoryPower Train
DateFeb 01, 2019
StateTX
Description
There is a shudder and loss of power when accelerating from a stop in the 2017 ford focus s with manual transmission. There is excessive jerkiness when attempting to accelerate from a stop and at low speeds, from around 0-25 miles per hour. This is a safety issue and an apparent plaguing issue in the ford focus from at least the 2015 model. There have been numerous times when I have nearly been caught in traffic making a left hand turn because of unresponsiveness to the power going to the wheels; there have been even more frustrated drivers behind me when trying to get going from a stop. Additionally, the car seems to want to stall after cold start after work and driving about 2000 feet to the traffic light (so this would be the second time the vehicle was started, about 6-9 hours from first cold start of the day). I've had to press on the accelerator while the car was in neutral on multiple occasions to keep the car idling. It has the same shuddering feeling, without the jerkiness of the transmission, while waiting at the traffic light. The issue of the feeling of wanting to stall goes away with about 5 minutes of driving. The jerkiness and shuddering of the transmission is constant. Passengers are quick to get motion sickness when riding in the vehicle.
CategorySteering
DateFeb 01, 2019
StateTX
Description
The 2017 ford focus s with under 26,000 miles has a steering issue. The steering wheel gets stuck and is hard to steer, won't return to neutral position without being forced back, and is unstable at mid and high speeds. There is a sound that is starting to present itself, similar to a roofer hammering nails, that comes from the passenger side front wheel at lower speeds. First noticed the problem suddenly when pulling out from my street parking. The steering wheel was stuck in its neutral position, and steering hard to the left there was a pop when the steering wheel released from its neutral position. Prior to this event and subsequent steering issues, when exiting the highway at 15-25 miles per hour, there was a rolling and swirling sensation going into the turn, almost like something was not entirely connected in the front end of the vehicle. This slightly detectable issue was noticed 100% of the time, each time I exited the freeway. It felt like I was losing control of the vehicle as the car entered and exited the turn, which was not attributable to tire slippage. Felt like it was from the suspension.
CategoryPower Train
DateJan 14, 2019
StateOH
Description
I am having issues as stated by others with my car hesitating. I go to put my foot on the gas and the car will hesitate start shaking as it shifts from first to second gear. Sometimes the car will even feel like it is stalling out. I have taken it to the dealer at least two or three times and each time they tell me that is how the transmission is supposed to be. I do not believe that. When I looked these problems up the previous year models had the same things happening to them. I want this resolved but they keep pushing it off. I have children who I transport in this car and I feel the vehicle is unsafe! It has been happening since it had only 3,000 miles and I only have 16,000 miles on it currently. Its an ongoing problem that they will not fix!
CategoryPower Train
DateJan 11, 2019
StateUT
Description
Shuddering while accelerating from first to second gear in automatic transmission. At first this only happened on occasion (approximately 6,600 miles) and I thought it was because I was running the a/c in the car. It progressively got worse to where it was occurring constantly. I took it into a ford dealer and they "reprogrammed" the tcm. That lasted about 3 weeks and it still continues to this day. This morning while driving to work on the freeway at 70 mph, the transmission acted like it was in neutral, I lost all acceleration and the rpm's went up to 7000. I verified that the car was in drive and that it wasn't knocked out of gear. I called ford service again and I am taking the car into service this afternoon. They stated that the tcm needs to be reprogrammed again. These are the same issues that the previous focus owners reported in 2016 cars and older. My car has less than 18,000 miles on it.
CategoryVehicle Speed Control
DateJan 04, 2019
StateNM
Description
Gas pedal/throttle sticking causing vehicle to accelerate when driving. Also, causing vehicle to rev high when at idle and during shifts (past 4000rpm) causing excessive wear on clutch components.
CategoryVisibility/wiper
DateJan 02, 2019
StateTX
Description
Rear windshield busted without any objects hitting it. I had just turned off the rear defrost and rear windshield wipers, and the edges of the glass shattered. I was driving in motion on my neighborhood street in a straight ahead path. It will cost 0 for someone to come replace it.
CategoryEngine
DateJan 01, 2019
StateAL
Description
The engine stalls out which is dangerous in heavy traffic. The vehicle was in motion traveling at a speed of 20 to 258 miles per hour merging with traffic traveling at a speed no more than 50 mph and no less than 30 mph, on a major thorough fare state highway 210 in dothan alabama.
CategoryPower Train
DateDec 30, 2018
StateWI
Description
Transmission shutters and jerks when accelerating from a stop occasionally. It is the same issue that I had in the 2013 focus we owned before this one that was recalled and replaced 3 times by 100k miles. I believe this is the same issue all together and upon investigation have no doubt that this will become a recall issue as well. It is very disturbing trying to accelerate from a stop at an intersection or a parking lot and wonder if your car is going to actually accelerate, blow the transmission, or if you are just going to shutter and be part of an accident because of it. This issue needs to be addressed.
CategoryUnknown Or Other
DateDec 28, 2018
StateCO
Description
The brake master cylinder is already leaking. The vehicle only has 27000 miles on it. It should not have gone out for a long while... At least 100000 miles.
CategorySteering
DateDec 26, 2018
StateVA
Description
Steering failed and locked up while driving, almost causing an accident. The vehicle was in motion at 35mph on a town main street, during a slight left turn. When the steering did turn very little is was just a jerk, with it locking back up, leading into oncoming traffic and being unable to correct the car back into its lane. With all of an. Individuals strength and at 2mph, the car was able to be driven into a close parking lot and parked.
CategoryUnknown Or Other
DateDec 16, 2018
StateGA
Description
Car vibrates, loss power sounds like a truck when taking off from a traffic light or stop sign. Notice the smell of gasoline.
CategoryEngine
DateDec 14, 2018
StateVA
Description
Tl* the contact owns a 2017 ford focus. While driving approximately 10 mph, the vehicle stalled and was restarted. In addition, the check engine indicator illuminated. The contact called priority ford at 757-583-3673 (located at 7520 n military hwy, norfolk, va 23518), but the technician was unable to diagnose the failure. The failure recurred. The manufacturer was made aware of the failure and referred the contact to nhtsa. The failure was not repaired. The failure mileage was approximately 60,000.
CategoryElectrical System, Power Train
DateDec 06, 2018
StateVA
Description
Car has about 13,000 miles. Suddenly lost power while stopped at a traffic light. 'stop safely now' warning showed on dashboard. Tried for 10-15 minutes to restart, finally restarted and completed commute to work. Drove the car to the dealer same day. After one week, dealer has no diagnosis and has made no repair. I cannot drive an unsafe car on my daily commute, which includes highway driving. Ford is obviously on notice that this is a serious safety problem and they haven't fixed it.
CategoryPower Train
DateDec 03, 2018
StateFL
Description
Tl* the contact owns a 2017 ford focus. While operating the vehicle, the transmission shuddered when accelerating from a stop and the transmission would not shift properly occasionally. The cause of the failure was not determined. The local dealer (greenway ford, 9001 e. Colonial dr, orlando, fl) was notified of the failure. The manufacturer was not notified. The failure mileage was 17,000.
CategoryEngine, Power Train, Unknown Or Other
DateNov 27, 2018
StateLA
Description
When powertrain is warm and vehicle is accelerating from a stop, there is a loud grinding sound, vehicle shuddering and vibration, and resulting engine hesitation as the transmission shifts from 1st to 2nd and 2nd to 3rd gear. Occasionally at highway speeds (55-65 mph) there is a noticeable vibration and shuddering as the vehicle moves into and out of overdrive gears. I have taken the car to the dealership that sold it to me twice with concern about this problem and the service tech says they are waiting for ford to recall the faulty components, and that this is a common complaint.
CategoryPower Train
DateNov 25, 2018
StatePA
Description
'takata recall' . My 2017 ford focus has 42,600 miles and about 4 months ago the car started to shake when I would accelerate from iddle to first gear.
CategoryFuel/propulsion System
DateNov 13, 2018
StateOH
Description
Tl* the contact owns a 2017 ford focus. While operating the vehicle with the fuel tank half full, the vehicle hesitated and nearly stalled. The vehicle was taken to bob gillindham ford(8383 brookpark rd, parma, oh) to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The failure mileage was 22,000.
CategoryUnknown Or Other
DateOct 26, 2018
StateGA
Description
Engine stalls and you can hear a rattling noise when pressing the gas pedal to take off in traffic.
CategoryPower Train
DateOct 08, 2018
StateKY
Description
After owning my now 2nd focus, only to get out of my first 2013 ford focus that had transmission/internal clutch, to get into a 2017 ford focus which I learned today for the 1st time has the same transmission. Before I made the purchase of the 17 on july 1st, 2017, I was told they no longer had the dual clutch internal automatic transmission, which is why I was willing to trade the 2013 focus in for the 2017. My current '17 only had about 7600 miles on it when I started feeling the car shutter between 1st and 2nd gear. Then more recently between 2nd and 3rd gear. My previous vehicle had been back to oxmoor ford in louisville ky 6 times for fixes, which there never was a known fix. My current '17 is in for the first time. Same issues as the 13 year model. As I drive it, it clinks and makes rattle noises in addition to the shuttering. It sounds as though the transmission is going to drop out of the bottom of the car. It's unsafe and will continue to get worse as times goes on just as my 2013 did. The sales manager of oxmoor ford is who sold me my 2017 ford focus which was all under false pretenses.
CategoryPower Train
DateAug 22, 2018
StateDC
Description
When I accelerate from the stop, or on a turn, my car shakes tremendously as if the transmission is going to tear itself apart; this started about a month and a half ago. I am currently serving overseas, and bought this brand-new vehicle through a military auto-sales company figuring I would have a reliable vehicle while I am at this duty station, rather than buying a used vehicle. Boy was I wrong, every time I am on the road, and have to stop for the numerous traffic jams I am in, I fear that my car is going to break down permanently in a terrific spectacle; thank you ford, thank you for taking what money I had for a modest vehicle... Just taking it.
CategoryPower Train
DateAug 16, 2018
StateAL
Description
Tl* the contact owns a 2017 ford focus. While attempting to accelerate, the vehicle hesitated and made a choking noise. The vehicle was taken to the dealer (lynn layton ford, 3300 us-31, decatur, al 35603) where it was diagnosed that the clutch and transmission failed and needed replacement. The vehicle was in the process of being repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,000.
CategoryPower Train
DateJul 24, 2018
StateNC
Description
Vehicle began experiencing extreme shuddering while accelerating up to 30 miles per hour. Once reaching around 60 miles per hour, vehicle does not want to accelerate any further, and the engine will rev before deciding to accelerate.
CategoryAir Bags
DateJul 16, 2018
StateGA
Description
Tl* the contact owns a 2017 ford focus. While driving approximately 25 mph, another vehicle crashed into the front driver's side of the contact's vehicle. The air bags did not deploy. There were no warning indicators illuminated. The contact sustained injuries that required medical attention. A police report was filed. The vehicle was towed to jim tidwell ford (2205 barrett lakes blvd, kennesaw, ga 30144, 770-427-5531) for diagnostic testing and repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000.
CategoryService Brakes
DateJul 14, 2018
StateNJ
Description
While travelling around 20 to 25 mph in the left hand lane or a two lane city street, the car in front of me stopped to make a left hand turn. I had plenty of time to stop, however, when I depressed the brake pedal, there was no resistance and the brake pedal went down to the floor. I quickly released and depressed the brake pedal again with the same result. I tried to avoid the vehicle by turning to my right, but I was too close and hit the right back bumper of the vehicle in front of me, causing extreme damage to the front left side of my car. The insurance company totalled the car.
CategoryPower Train
DateJul 08, 2018
StateFL
Description
I want to continue with the complaints on shuddering when accelerating from a complete stop. I drive for uber/left and it's very unnerving when I have a rider and this happens. I can't accelerate safely through an intersection because of the shuddering sounds like the whole car is going to breakdown. Please please call for a recall on this matter.
CategoryPower Train
DateJul 06, 2018
StateMO
Description
My 2017 ford focus se has a really bad hesitation when shifting through gears, it will roll backwards on hills after coming to a complete stop. Very horrible shuddering and vibration in front end. Clunking and chattering when driving. Slow response when accelerating. I feel like my car has to search for the gear sometimes. Rpm will rise and lower weirdly when shifting. There is no recall on this particular model and year yet but I think there should be just like the older focus's. This was all in motion under normal driving conditions. I've tried taking to dealer but they say no recall yet!!!! It has been happening for quite some time, feels to get worse.
CategoryPower Train:clutch Assembly:pedal/hand Lever(motorcycle), Service Brakes, Hydraulic:foundation Components:master Cylinder
DateJul 02, 2018
StateOH
Description
Tl* the contact owns a 2017 ford focus. While the vehicle was stationary, the clutch pedal was depressed and traveled to the floorboard. In order to operate the vehicle, the clutch had to be manually pulled back up. The vehicle was taken to klaben ford lincoln, inc. (1089 w main st, kent, oh 44240, (330) 673-3139) where it was diagnosed that the master cylinder and clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 9,026. The vin was not available.
CategoryUnknown Or Other
DateJun 29, 2018
StateGA
Description
Transmission slipping @ take off,while driving. It stalled between speed @ 18mph and 35mph
CategoryVisibility:sun/moon Roof Assembly
DateJun 29, 2018
StateMI
Description
Tl* the contact owns a 2017 ford focus. While the vehicle was idling, the sun roof spontaneously shattered. There were no injuries. The failure occurred without warning. Bob maxey ford inc. (1833 e jefferson ave, detroit, mi) was contacted, but did not assist since the sun roof was not covered by the warranty. The manufacturer was notified of the failure and did not assist since the vehicle was not included in a recall. The failure mileage was approximately 14,500.
CategoryPower Train
DateJun 15, 2018
StateMS
Description
Car hesitates and shakes at acceleration causing risk of accident. It jumps when going from a stopped or slow position to giving it gas. It was in motion when I tried to pass another vehicle and another car was coming head on. My car would not go due to the engine shaking. It will do the same thing at a stop sign and you give it the slightest amount of gas. Worsens as it heats up.
CategoryPower Train
DateMay 22, 2018
StateMA
Description
When attempting to shift into first gear the clutch was depressed and did not release leaving the car to coast to a stop in neutral. This occurred in a parking lot, while trailing >5 mph pulling back on the clutch did not release it and vertical was towed with it still fully depressed . Luckily this issued happened in a safe location, because this issue resulted in full loss of power being sent to the wheels.
CategoryService Brakes
DateMay 22, 2018
StateMD
Description
The regenerative brake system occasionally causes problems when on bumpy, slippery, or uneven pavement. The brakes appear to lock-up, or "skip" when attempting to stop or slow down, causing the vehicle to slide forward abruptly. I am not sure of the exact causation, however I think it may be due to the car switching from regenerative to friction braking. This form requires a date and mileage entry, however I want to point out that this happens every time I am braking on less than perfect pavement.
CategoryPower Train, Vehicle Speed Control
DateMay 02, 2018
StateNH
Description
Tl* the contact owns a 2017 ford focus. After pulling into her office parking lot, the contact shifted the gear into park and turned off the vehicle. Suddenly, the vehicle began to roll forward and struck a stone wall. There were no injuries and a police report was not filed. The vehicle sustained minor damage and did not need to be towed. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not notified. The failure mileage was 16,000.
CategoryPower Train
DateApr 26, 2018
StateFL
Description
Clutch pedal stuck to the floor for the second time when driving. Was driving about 46 mph and shifted to 5th gear and the clutch went half way to the floor without returning... Tried to press it in again and it went all the way to the floor and stayed. Had to pull over and pop car out of 5th gear and could no longer move again. Having car towed in and ford will look at car for the second time. This was very dangerous again because cars were behind me tailgating and I could have been hit when pulling over without any power to move out of the way. Please please check into this asap. Countless other focus rs owners have had the same issue!
CategoryPower Train
DateApr 23, 2018
StateIN
Description
2017 ford focus shudders and clunks when accelerating from a stop. Car shudders so hard that it feels like transmission is falling out of car. Took it back to bill estes ford where I purchased car at 5000 miles and they kept it for two days and said it was normal and operating within specifications. Car continued shuddering problems and then I took it to tom wood ford and was told it was normal and to just keep driving it. Then took it to don hinds ford and was told there was nothing they could do because all focus models have the problem. I then took it to pearson ford with about 10,000 miles on it and they reprogrammed the learning module. I was told again that they all focus have the problem and their options to fix it is limited by ford corporate. Car continued to shudder and clunk on accelerating. Took it back to pearson ford with 13000 miles and they reprogrammed transmission control, pcm and adaptive learning module. Car shuddering was less for about 4 days. Now with 15000 miles the shuddering and clunking is worse than ever and shuddering is occurring at accelerating from a stop or while accelerating at highway speed. The problem seems to be that the dealers are being told by ford corporate to say it's normal to shudder and clunk. Class action suit for ford focus transmission/clutch problems did not include 2017 models only up to 2016 even though the 2017 models have the same transmission/clutch.
CategoryElectrical System, Engine, Vehicle Speed Control
DateApr 22, 2018
StateCO
Description
Unsafe condition: while driving and accelerating upon shifting the engine will continue to accelerate right to the redline there is no control of the throttle at this point also traveling down the highway I can step in on the cluth and release the throttle and the engine will accelerate or maintain its rpm speed you can shirt to neutrl and coast to the curb and it will maintin the engine speed wherever it decides on again there is no control of the throttle I have been to the ford dealer twice now 1st time they could not duplicate second time again they could not duplicate they handed me a sheet stating it was normal for the engine rpm to maintain for a few seconds during shift to ease the shifting and matching of transmission speed this is an unsafe condition, when you release the throtte it should close immediatly and rpm should return to base idle. I have been an ase certified master auto and truck technician for 33 years. I have sit down with the service manager and the general sales manager and I dont think ford motor company or the dealer is taking this matter seriously someone is going to get hurt here please help
CategoryEngine
DateApr 16, 2018
StateFL
Description
Clutch pedal loses pressure/spring and goes to floor leaving vehicle in gear and vehicle stalls when driving - did this on a highway twice when attempting to shift gears. Very dangerous as it almost caused a bad accident on the highway at almost 70mph. Vehicle lucky made it to the side of the road costing in after stalling when clutch would not return to its normal state. Dealership not able to reproduce issue but issue is intermittent and I fear it could cause a serious accident as it causes the car to stall when the clutch goes to the floor after losing pressure all of a sudden when vehicle is still in gear - it will stall out. Seems to be a popular issue among many other 2016-2017 ford focus rs vehicles. Others reported issue was finally resolved by replacing master and slave clutch cylinders. Simply bleeding lines and/or replacing clutch and/or flywheel does not resolve issue. Ford needs to research and issue a recall asap as this is life threatening because the vehicle will stall out when this occurs.
CategoryPower Train, Vehicle Speed Control
DateMar 23, 2018
StateMD
Description
Stopped at traffic signal, began acceleration and vehicle became sluggish and clunky, revved high and would not shift properly. Shifted in and out of gear with periods of prolonged hesitation. Transmission fault service now warning sound and display. Came to a stop at the next signal and car lurched forward in several jumping motions and was difficult to control before coming to a complete stop. Car has 5900 miles when this occurred. Car towed to dealer where purchased, service "cleared codes, performed adaptive learn and test drive, code p2701-tcm states to remove clutch and inspect for wear" which was not done. Service found vehicle now is "operating as designed" at this time. If code returns tech will remove clutch for further diagnosis. Picked up vehicle and within 20 miles driving same code returned and symptoms were worse than 1st time, now with 5980 miles on vehicle. The vehicle was in motion when these problems occurred and was very dangerous while driving as there was no control over acceleration, shifting or stopping. Vehicle was towed back to the dealership for service at time of writing this description.
CategoryAir Bags
DateFeb 21, 2018
StateWA
Description
January 2018 I was stopped at a red light (sr 99- lake stevens, wa / speed limit 55 mph) when I was rear ended by a hyundai elantra traveling about 45 mph, I was struck from the rear and pushed into the car in front of me (nissan pathfinder). However, my airbag did not deploy after the rear (1st) or the front (2nd) impact. The damage to my vehicle was extensive (k). As a result from the accident I am currently in care for multiple disc bulges in the cervical spine.
CategoryEngine
DateJan 28, 2018
StateMD
Description
Driving car , check engine light came on at 5800 mile, scan tool stated code p0340 and p0344, replace cam sensor. Clear codes, drove car 3 days 5980 mile ,check engine flash couple time and stay on started smell oil and sound like it was misfiring, scan it again and it said code p0340 and p0344, called dealer bob bell ford glen burnie md. Told me next opening for appointment would be week 1/2 , I said ok. Took car there, they called and said there a hole in piston # 4 , need new engine and not cover under warranty because of modification, I ask what modification and they said call ford motor, we don't have any paper work. Called ford motor customer service , they said call bob bell. Complete run around.
CategoryPower Train
DateJan 28, 2018
StateMD
Description
Driving down interstate 97 at 65 mph shift to 6 gear and clutch petal stuck to floor, smell of clutch burning , pulled to side of road turned car off. Reach down and try to pull clutch petal back up and it would not come back up. Waited 30 min, try again, could not pull it up. Call for tow truck.. Call bob bell ford service dept. They stated it a wear part and it was not cover by warranty, I told them with only 1896 miles on it, they stated again it a wear part. I call ford custermer service and they gave me a complaint number and got back with me and they said not covered it a wear part.
CategoryEngine
DateDec 11, 2017
StateFL
Description
I buy a 2017 ford focus se. On september 2017 the engine lights turn on, I leave the car in greenford east colonial to fixed. Now on december the engine light turns on again. I don't want a car that I have to leave on guarantee to fixed the engine light. I don't want this lemon car. I want the release of this car to buy other brand new car. The car runs , but is a new car and it's not supposed that happend
CategoryPower Train
DateOct 26, 2017
StateIN
Description
Car fails to shift into gear when accelerating, car will not 'go' in some instances when the gas pedal is pushed, 'grinding' noise come from engine when shifting gears, will hesitate or 'shudder' when you accelerate, rpm's will go very high in the 7000 range before shifting into gear, will fail to go into gear when shifting from reverse to drive and car will continue to roll backwards until you stop and it finally fines a gear. Have pulled out from a spotlight, 4-way or from a parking lot and car would not go. This has caused us to almost be rear-ended several times. This has happened to both my husband and I. Had to pull over on the shoulder of an entrance ramp when attempting to get on highway because the car would not shift and go. This issues are a hazard and we have taken it in 3 times to two different dealerships and their response is they can't duplicate the concern. We bought the vehicle at the of march 2017 brand new and it has been in the shop and not in our possession for a total of 25 days so far. We will no longer put our children in this car for the fear of being injured or killed. Dealership has never provided us any type of paperwork and we have a current case with corporate, but they refuse to help in any way until they get a diagnosis of some kind.
CategoryEngine
DateOct 25, 2017
StateTX
Description
As I am driving and the car wants to shift gears the transmission slips a bit. There is a lag for the turbo to kick in. When stopped at a stop light the engine turns off which is normal, but when you let go of the brake for the engine to start back up, the car jumps as it I just pushed the gas peddle. This recently has started to happen. I brought this to the attention of a dealership where my car is serviced but they can't find the issue as to why.
CategoryFuel/propulsion System
DateOct 24, 2017
StateVA
Description
While driving the car on i395 south, the car suddenly stalled and wouldn't not start back up. Had it towed to the closest ford dealer and it turned out to be a fuel bump failure.
CategoryUnknown Or Other
DateOct 17, 2017
StateFL
Description
The cross traffic alert system is not working correctly, the dealer has had the car for a month and a half, ford told the dealer they new the problem back in feburary 2017, I bought the car in june 2017, this is a safety issue for the car and ford told the dealer that they turned off this feature for an unknown reason, I paid for this extra feature and they still sold the car knowning this feature wasn't working
CategorySuspension
DateOct 12, 2017
StateMD
Description
The left rear tire leans in at top 2-3 degrees. Dealer checked, it showed out of camber/alignment, but was "within specs". At under 1200-miles, tire is already showing uneven inside tread wear. Dealer knows but refuses to correct it unless ford authorize. I found this on ford world; "ford motor company told dealers that they may need to replace the rear upper control arms on ford focus models. The models include: focus sedan se series, wagon, zx3 and zx5 series. According to ford, consumers have been experiencing more than normal wear to the inside of the rear tire(s). Should owners experience such a condition, then they should bring their vehicle in to a ford or lincoln mercury dealership for a possible adjustment. Ford will check the rear camber and, if possible, make an adjustment. If an adjustment to the vehicle's rear camber is necessary beyond the negative end of specification, then the dealership will need to source replacement rear upper control arm(s)." the ford motor company parts service kit required for this replacement is 3s4z-1a154-aa. Ford will perform the replacement of parts under provisions of the bumper to bumper warranty under tsb t31305. This is considered a "silent recall" where upon ford may not notify owners of this condition. Owners should contact (313-322-3000) at ford world headquarters or click here for a ford executive assigned to your area."
CategoryUnknown Or Other
DateAug 24, 2017
StateCA
Description
A/c ventilation is producing a musty/ moldy smell, I have owned the car for only 4 months, the odor is strong, and may be dangerous as mold growth may seep through vents and into ones airways. I am concerned for my health, along with who ever enters the vehicle. Please investigate this further. Internet research as allowed me to view various identical cases with mold odor & a/c vents on ford vehicles, there might be an issue at ford manufacturers. The issue may occur at any time but is more prominent when turning on the a/c.
CategoryElectrical System, Engine, Power Train
DateAug 21, 2017
StateCA
Description
Brand new focus electric, less than 3 days old from dealer on 8/17/2017. For the last two days, I have driven less than 100 miles. Car was charged overnight and shows full charge this morning. I drove the car less than 30 miles today. In the evening, when I was driving, the car suddenly lost power and the engine stopped suddenly on the road. The car was in steady speed on a city street in a straight line. I was not accelerating. I was not braking. Almost got hit by a car behind me. I was unable to restart the car. Battery still show 80 miles charge. Indicator warning shows: "stop safely warning lamp" and "electric motor warning lamp". All interior lights are bright when the car door is opened, it does not appear that the battery charge is low. Also there is no warning of "low battery" before the car suddenly lost power. I also noticed when I turn off the "power/start button", the "information and entertainment display/gps" stayed on. Even after I have clicked the "lock" button on the remote control key. After pressing the "power/start/stop" quite a number of time and switching between the two keys, then the "display center" finally turn off. We had to call roadside assistance to have car towed.
CategoryPower Train
DateJul 21, 2017
StateTN
Description
Tl* the contact owns a 2017 ford focus. The contact stated that while the vehicle was operated, there was abnormal noise coming from the vehicle and it failed to properly shift when driving up an incline. The contact also stated that the vehicle experienced hesitation while being operated on an incline. The vehicle was taken to leniore city ford dealer where it was diagnosed that the transmission needed to be replaced. The manufacturer was notified of the failure and the contact was referred to the nhtsa hotline. The failure mileage was approximately 1,500.
CategoryElectrical System, Exterior Lighting
DateJul 11, 2017
StateIL
Description
This will be my second complaint, as I have a complaint # cas-12526659-q7s5m2 with ford but I am being told that this is how the car is. Accident waiting to happen. Can not see speedometer during daylight hours or dusk or dawn.
CategoryElectrical System, Exterior Lighting
DateJun 20, 2017
StateIL
Description
The tachometer and speedometer have a auto dim at night time . Can not read speedometer at dusk or dawn when driving under overhead led street lights that leave glare on windshield. Auto dimmer has no adjustment to brighten past certain brightness. Lights in other ford vehicles work differently then focus as bought 2017 escape and does not have this problem

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Brian Jones

About the Author:

Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

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13 COMMENTS
  • Kenzie

    I have a 2017 for focus. The clutch first went out for me at 4,500 then again at 20,000. They then told me they rebuild the transmission and the clutch went-out again roughly at 45,000 miles. I took my car to the dealership right before my warranty expired and they told me my clutch wasn’t bad enough to fix. Now here i am at 77,000 and my clutch is bad. Contacted ford and said there is nothing they can do. How is that when they have fixed it that many times under warranty how are they not required to fix it again?!

  • Jane S

    I bought my 2017 Ford Focus new in 2017. Within a few months I noticed the transmission not shifting into gear. Took it to Ford dealer & was told they found nothing wrong. Now with just 16,000 miles on my car the transmission is done. 16,000 miles! Never in my lifetime ( I’m 67) have I ever had a car die with so little mileage. Now I’m stuck. Only a few payments left & no car. This was to be my retirement car now I have to start from scratch. Do I have any legal help at all?

  • Brittany M

    I bought a used 2017 Ford Focus SEL back in Feb of 2021. Lately I’ve been having transmission/engine problems. The issue I’ve been having is when I’m forced to stop abruptly and starting up at a red light/stop sign. When I’m forced to stop abruptly it makes a low metal clanking sound no vibration just sound. Now the real big issue is when I try to give it gas after being at a complete stop. As soon as I push the gas, a loud clanking/grinding noise occurs, as well as vibration through the whole car. It honestly feels like something is going to fall out from under the hood. I have taken the car to Ford for service, and they are telling there was a program update that needed to be done. “But if I was concern still” the clutch could use replacement as well…Has anyone else had this issue or advice from Ford? I’m at a loss at what to do.

  • Carla A

    I have a 2017 Ford Focus brought in 2017 and in 2018 while driving it the speed dropped and would not speed up. I was living in Germany at the time and was told the car was fine and if did it again to come back. Within a month later the car started to hesitate when gears were changing. I took it back and was told it was a problem with the transmission. They fixed it. In November of this year it started the same problems. I took it to the shop and they charged me 81$ and said they reprogrammed the transmission . Two weeks later same problem this time problem this time it was the some part in transmission that was covered under warranty because my car has less than 60000 miles. The dealership has had my car from December 7 2021 to February 24 2022 trying to figure out what was wrong with the transmission, getting and waiting on parts and repairing it. The service manager said I should get rid of the car. When I was scheduled to pick it up 23 February they told me that the check engine light popped back on and that they had to perform updates to the system abs now the car should be good. I don’t trust this car and want out of it.

  • Liliana s

    My Ford Focus hatched back 2017 has a problem with the Clash and the transmission it won’t take off the way it Supposed to I got it with 15600 miles and I’ve had it for a year only put 3200 miles in one year and I’m having problems with it and they said I have to pay for Diagnostic when I’m sure what’s wrong with it a recall on it

  • Kevin

    2017 focus had been nothing but problems, drive less and spend more time to get problems fixed. Oh man will the problems with the car ever end.

  • James w

    Ive had absolutely no issues with my 2017 AWD Ford Focus .. Maybe because it was built in Germany?

  • Melvin P

    Have a 2017 ford focus vehicle very dangerous only thing saving people lives they don’t be right behind me when vehicle stop running many complaints already about Ford vehicle and recalls and customer taking their lives and other people lives in danger and Ford wants top dollar on parts on vehicle not on the market anymore most people still don’t know how dangerous the vehicle is only GOD Blessing keeping more serious accidents from happening Help we need it will call in person tomorrow morning thank for the Help

  • Sarah

    No good

  • WK

    I bought my daughter a used 2017 Ford Focus hatchback from a Dealer in Virginia for $10K and it had 52,000 miles on it when purchased. According to Ford Corporate, it should still be under warranty. She has had the car for 2 months and sure enough, it’s shuddering and grinding and the speed pickup is horrible. She had it diagnosed from a reputable repair shop and they said it was the DTC and since it was within the 60,000/5year warranty, she should take it to Ford to be fixed. I did call Ford Corporate to open a case incident with them in case this goes bad however doing more research, it looks like this won’t really fix the problem.

  • Jacki

    I have a 2017 Ford Focus hatchback that is stalling while driving with 3/4 of a tank of gas. I have had several mechanics looks at it and they can’t find any issues. I’m tired of dealing with an unreliable vehicle!!!

  • Karen

    This car is a lemon 2017 ford

  • Yovana A

    I’ve been driving a Ford Focus 2017 for a couple years; it has been recalled for factory defects twice. Besides the recalls I had an accident once when the breaks didn’t respond; and recently got overheated (for no reason). Ford hasn’t done anything about it besides telling me there is nothing wrong. I’m trading this car due to all the issues, do I have a case?

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