Curious about lemon laws? Read our Lemon Law FAQ page
The 2025 Subaru Crosstrek Has Some Issues. Here’s What the Data Shows
Problem analysis of the 2025 Subaru Crosstrek found driver side mirror vibration, unexpected EyeSight braking, and SiriusXM pop ups that distract drivers.
Key Points
- Our team used real owner reports, internal data, and NHTSA safety data to identify patterns in complaints about the 2025 Subaru Crosstrek.
- Owners most frequently report driver side mirror vibration, often describing shaking at highway speeds that blurs rear visibility and makes it harder to judge traffic.
- Complaints also point to infotainment system ads and lag, EyeSight false braking alerts, glass breakage, and passenger air bag sensing concerns, and ongoing defects may qualify owners for lemon law remedies.
Everyone loves Subarus. I do too. In my experience as a lemon law attorney, Subarus tend to have a slightly lower percentage of problems compared to other brands.
That said, no vehicle is perfect, and the 2025 Crosstrek has a few recurring issues worth knowing about. I reviewed NHTSA complaints, owner feedback, and our own internal data, and a clear pattern emerged around mirror vibration, false braking alerts, and some concerning airbag sensing complaints.
My name is Sergei Lemberg, and I have over twenty years of experience representing consumers in vehicle defect cases. As always, not all Crosstreks will experience these issues. These are simply the most commonly reported defects, likely affecting a small percentage of vehicles.
Here is what I found.
Most Common Problems
Here’s what I found in my research as the top issues:
- Driver Side Mirror Vibration: Owners report excessive shaking at highway speeds causing blurred rear visibility.
- Infotainment System Ads and Lag: Unwanted SiriusXM ads pop up during driving, distracting drivers and interrupting system functionality.
- EyeSight and emergency braking complaints: Owners describe false warnings, lane keep failures, and unexpected braking.
- Glass breakage and chip sensitivity: Owners report windshield chips and sunroof glass that shattered without impact.
- Passenger air bag sensing problems: Some owners say the front passenger air bag does not activate as expected.
Other minor issues include laggy touchscreens, uncomfortable seats, limited headroom, and weak fuel economy.
2025 Subaru Crosstrek Complaint Summary
| Complaint Category | Number of Complaints |
|---|---|
| Unknown Or Other | |
| Electrical System | |
| Visibility:rearview Mirrors/devices:exterior | |
| Lane Departure: Assist | |
| Visibility/wiper | |
| Forward Collision Avoidance: Warnings | |
| Air Bags | |
| Exterior Lighting | |
| Forward Collision Avoidance: Automatic Emergency Braking | |
| Lane Departure: Warning |
Top Problem #1: Driver Side Mirror Vibration
This is the most commonly reported safety issue with the 2025 Crosstrek. Owners experience significant mirror vibrations starting at highway speeds. The shaking blurs the reflected image and makes judging traffic dangerous.
- Mirrors vibrate heavily above 45 to 60 mph, causing blurry images.
- Dealerships have tried fixes including mirror replacements and insulation per Subaru’s technical service bulletin (TSB) #12-268-25.
- TSB repairs have not fully corrected the problem for many owners.
Owner quotes from NHTSA complaints include:
“The driver side mirror vibrated so much that it made the mirror’s image blurry. You can not accurately judge traffic behind you to tell if it is safe to merge.”
“The drivers side mirror shakes and vibrates during normal local driving on my brand new 2025 Subaru Crosstrek. I brought it in to be fixed and they did work on it but it did not fix the problem. I am have to bring it back a second time. It makes car shake and provide poor visibility if don’t have a clear view to gauge from.”
Don’t be stuck with a lemon. You have legal rights to cash, return or buyback.
The law makes Subaru pay legal fees.
We've fixed thousands of lemon problems. Message or call 877-795-3666 today.
Top Problem #2: Infotainment System Ads and Lag
The Crosstrek’s infotainment system intermittently displays unwanted SiriusXM advertisements. These pop-ups disrupt navigation, block access to controls, and distract drivers unexpectedly.
- SiriusXM ads override navigation directions and cannot be disabled by the user.
- System lag occurs especially on startup, slowing down control responsiveness.
- Ads include sounds that startle drivers and require manual dismissal while driving.
Direct owner experiences include:
“The infotainment system periodically displays full-screen advertisements for SiriusXM during car operation, interrupting navigation and all other functions that occur on the infotainment system. This is absolutely unacceptable and ridiculous that unwanted advertisements can be pushed to the car while it is in motion and during navigation.”
“Pop up ads for SiriusXM while driving are a dangerous distraction. They pop up with a sound from the speakers, making me think somethings wrong with my car and distracting me from the road. It also doesn’t close by itself.”
Top Problem #3: EyeSight and Unexpected Braking
I reviewed several complaints about EyeSight and automatic braking behavior. I also saw reports of lane keep assist turning on and off, false collision warnings, and braking that activated without a clear reason.
- Lane keep assist may drift or shut off without warning.
- Forward collision warnings may trigger with no obvious obstacle.
- Automatic emergency braking may activate for harmless objects.
- The system may behave differently in sunlight, rain, or overcast conditions.
Owner quotes
“On two occasions, the vehicle has activated the forward collision warning although there was no nearby vehicle or obstruction.”
“Automatic Emergency Braking engaged unnecessarily. It was triggered by a plastic trash bag being blown in front of the vehicle.”
Top Problem #4: Glass Breakage and Windshield Chip Sensitivity
I found complaints about fragile glass, especially the sunroof and windshield. I also saw owners who said the sunroof shattered without a visible impact, which is a serious concern at highway speed. Here’s are the most common owner experiences for this issue:
- Sunroof glass can shatter suddenly without an obvious impact.
- Windshields may chip at low mileage.
- Replacement can be costly because of camera and sensor calibration.
- Owners may be told that debris caused the damage, even when no impact is clear.
Real owner comments include:
“my sunroof exploded.”
“My brand new Crosstrek end of december and my windshield already has a big chip in at just over 5k miles.”
What Should You Do If Your 2025 Subaru Crosstrek Is a Lemon?
If your 2025 Subaru Crosstrek experiences persistent defects that substantially impair its use, value, or safety, it may qualify as a lemon under your state’s consumer protection laws. I recommend that you start documenting all problems thoroughly. Keep a detailed log of repairs, dealership visits, and communications. You should also file complaints with the National Highway Traffic Safety Administration (NHTSA) to add to the record of defects.
Many owners qualify for lemon law relief, including replacement vehicles or cash compensation, if the manufacturer fails to repair defects within a reasonable number of attempts or time. You should consult a law firm experienced in lemon law to evaluate your case. Lemberg Law offers free lemon law consultations and works on a contingency fee basis, meaning you pay nothing unless we win your case.
Reach out now so we can discuss your rights and options for relief. We’re here to help you get the resolution you deserve with no upfront cost and no risk.
Click 877-795-3666 now to call us.
Or go ahead and fill out our Contact Form. Our services are absolutely free to you.
About the Author:
Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
See more posts from Sergei Lemberg BE THE FIRST TO COMMENT