Charter Communications Telephone Consumer Protection Act (TCPA) Violation Lawsuit

Henderson v. Charter Communications Inc.Case Information

• Case Number: 3:20-cv-01769
• Case Status: Case is in Progress (Last Update: July 3, 2024)
• Court: United States District Court, District of Connecticut
• Filed: November 25, 2020

Client of Lemberg Law, Richard Henderson, brings this class action lawsuit against Charter Communications, Inc. Henderson claims Charter made unsolicited robocalls. He seeks damages and an injunction to stop these practices.

The Complaint

Plaintiff Richard Henderson filed a Class Action Complaint against Charter Communications, Inc., doing business as Spectrum. Henderson alleges that Charter placed thousands of automated calls to consumers’ cell phones. These calls violated the Telephone Consumer Protection Act (TCPA). Charter used an automatic telephone dialing system to make these calls without consent. The calls were made despite the numbers being on the National Do-Not-Call Registry. The lawsuit challenges all calls made from November 24, 2016, to the date of filing.

Charter Communications is a major provider of cable, telephone, and internet services. They promoted their services through unlawful telemarketing campaigns. On January 10, 2020, Henderson received a call from Charter, despite being on the Do-Not-Call list since 2010. Charter’s robocalls used an automatic dialing system, evidenced by silence and a clicking sound before connecting to a live agent. Henderson received multiple calls, all violating the TCPA.

Henderson aims to represent a class of individuals who received similar unsolicited calls. He highlights his own experience of receiving repeated unwanted calls. Despite informing Charter of the Do-Not-Call list, the calls continued. Other consumers experienced similar harassment and privacy invasion.

Claims for Relief

Henderson seeks several forms of relief: an injunction to prevent further violations, statutory damages for each unwanted call, punitive damages for willful violations, attorneys’ fees, costs, and any other appropriate relief. He also demands a jury trial for all counts in the complaint. The relief aims to compensate affected individuals and enforce stricter telemarketing practices. Henderson hopes to set a precedent for better consumer protection.

Legal Assistance

If you have experienced unsolicited robocalls from Charter Communications, call us today at 855-301-2100 to inquire about joining the lawsuit.