2018 Dodge Ram 1500 Problems and Top Complaints – Is Your Car A Lemon?

Fuel system, electrical, suspension and powertrain issues among the top complaints received by the NHTSA from vehicle owners

By Brian Jones | Updated on

By Brian Jones | Updated on

When it comes to getting the job done, consumers want a capable and dependable truck. With the newer models winning the Truck of the Year award, it makes sense that many people would want a 2018 Dodge Ram 1500. The trouble is that there are a lot of problems with this full-size truck that can’t be overlooked. It has a faulty suspension, electrical concerns, defective powertrain and malfunctioning fuel system. It’s also been the subject of many recalls.

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NHTSA Complaints for the 2018 Dodge Ram 1500

Complaint CategoryNumber of Complaints
Electrical System
87
Unknown Or Other
50
Engine
46
Fuel/propulsion System
27
Power Train
27
Suspension
18
Engine And Engine Cooling
16
Vehicle Speed Control
14
Visibility/wiper
13
Steering
11

Suspension

While it can’t be expected for a full-size truck to drive like a compact car, it’s still fair to assume it has a smooth ride. That’s not what consumers find once they get behind the wheel of a 2018 Ram.

After listing a few complaints, this Edmunds user wrote this, “Second main concern is this thing shakes like crazy unless you can stay in the gas all the time, anytime you just try to maintain a speed it shakes, steering wheel vibrates,you can feel it in the wheel the pedals and the seats it seems to roar, like a bad converter,or carrier bearing right off the showroom floor. Dealer has zero interest in fixing it. They claim they all do it is normal. They claim it is the fault of the MDS system, seems from research dodges have this trouble all the back to 2002, dealership said it just needs a upgrade they did said upgrade it shakes worse and more often.”

Out of over 130 manufacturer communications, there is not one related to the suspension on this truck. Either Dodge makes such a good truck that there’s never been anything to address related to the suspension, or they aren’t willing to acknowledge the problems. It’s more likely that the latter is true.

Here are some actual complaints logged with the NHTSA about the 2018 Dodge Ram 1500 Suspension Problems:

SOMETIMES, WHEN I MAKE A LEFT OR RIGHT TURN OR HIT A BUMP IN THE ROAD, OR A POTHOLE, THERE IS A “THUD” SOUND IN THE FRONT OF THE TRUCK. THE SOUND IS LIKE METAL AGAINST METAL. I’VE TALKED TO THE DEALERSHIP AND THEY DIDN’T HEAR IT WHEN THEY TOOK IT FOR A TEST DRIVE.

AIR SUSPENSION FAILS WHEN COLD. VEHICLE WAS STATIONARY. VERY COMMON PROBLEM. VEHICLE IS NOT DRIVEABLE WHEN THIS OCCURS.

 THE SUSPENSION GOING OUT IN THESE VEHICLES IS A KNOWN PROBLEM AND NEEDS TO BE TAKEN CARE OF. DODGE SHOULD OWN UP TO IT. BOTTOM LINE, THE 4 CORNER AIR SUSPENSION WILL CAUSE SERIOUS INJURY OR DEATH TO SOMEONE DRIVING AT HIGHWAY SPEED WHEN IT GOES OUT. I FEEL THEY ARE BEEN ENOUGH ISSUE WITH THEM THAT THE AIR SUSPENSION SHOULD BE DISCONTINUED AND OPTION GIVING TO GO BACK TO STANDARD SUSPENSION OR WARRANTY THEM FOR THE LIFE OF THE VEHICLE.

Electrical

What is the electrical system in a truck? It’s pretty much the entire nervous system – operating everything that needs power. When one component of this vital network begins to malfunction, it becomes a nuisance, and sometimes dangerous.

This one, straight to the point complaint on the NHTSA website says it all. “Truck started on fire due to electrical problem (block heater failure or other electrical).”

This is scary and should be cause for alarm. Still, we see two electrical system related recalls on the truck, neither of which relate to this problem. The first one, labeled with NHTSA Campaign Number 18V524000 discusses the voltage regulator fails and leads to stalling and/or crash. The second recall, labeled with NHTSA Campaign Number 18V332000 alerts consumers that the cruise control might not be capable of cancellation. Both of these are also serious worries that drivers should be concerned with, but if the truck were to start on fire first, these other recalls wouldn’t matter much. Maybe Dodge should have started with the primary safety concern before dealing with these two.

Here are some actual complaints logged with the NHTSA about the 2018 Dodge Ram 1500 Electrical Problems:

AFTER GETTING BACK IN MY VEHICLE PARKED ON A CITY STREET I RESTARTED IT AND PUT IT INTO DRIVE. IT WOULD NOT MOVE. I REVVED THE ENGINE BUT IT STILL DID NOT MOVE. I FINALLY SHIFTED INTO PARK AND BACK INTO DRIVE AGAIN AND THEM IT WORKED. THIS HAS HAPPENED MANLY TIMES BEFORE AND THE SELECTOR SWITCH HAS EVEN JUMPED OUT OF PARK INTO REVERSE ALMOST AS MANY TIMES AND ON ONE OCCASION IT RESULTED IN PROPERTY DAMAGE OF ALMOST $3000. THIS IS A SAFETY ISSUE THAT I BELIEVE THE MANUFACTURER KNOWS ABOUT BUT REFUSES TO ACKNOWLEDGE IT BECAUSE OF PROFIT. I DO HAVE A VIDEO OF THIS LATEST INCIDENT IF ANYONE IS INTERESTED.

THE PARKING SENSOR FOR THE FRONT AND REAR OF THE VEHICLE SHOW THE VISUAL INDICATION ON THE DASH BUT THE AUDIBLE SOUND ONLY WORKS ON OCCASIONS. THE ALERT IS SUPPOSED TO WORK AT LOW SPEED OR IF YOU ARE TO CLOSE TO AN OBJECT EVEN IF YOUR VEHICLE IS NOT IN MOTION. THE HAS HAPPENED OFF AND ON SINCE THE VEHICLE WAS PURCHASED NEW. POWERTRAIN CONTROL SAFETY RECALL U61 HAS BEEN COMPLETED AND HAS NOT SOLVED THIS ISSUE.

VEHICLE HAS FAILED TO START 3 TIMES IN 2 1/2 MONTHS. I REQUIRED ROAD SERVICE EACH TIME. THIS OCCURRED ON JAN. 16, 2019, MAR, 20, 2019 AND MAR. 23, 2019.VEHICLE HAD BEEN USED FOR ERRANDS INVOLVING SEVERAL STOPS WITH ONLY A COUPLE OF MILES IN BETWEEN, THEN IT WOULD NOT START AND THE BATTERY WAS COMPLETELY DEAD. DEALER HAS LOOKED AT VEHICLE AND NOTED THAT THERE ARE SCORES OF ‘LOW VOLTAGE’ CODES IN THE COMPUTER. THIS PROBLEM MATCHES THOSE NOTED IN NHTSA RECALL U87. THE ‘CREW CAB’ VERSION OF THE TRUCK IS INCLUDED IN THE RECALL BUT THE ‘QUAD CAB’ VERSION IS NOT. I CANNOT GET THE VEHICLE REPAIRED AND DO NOT FEEL SAFE DRIVING IT IF IT MAY NOT START, ANYWHERE ANYTIME.

Powertrain

With a malfunctioning powertrain, it becomes difficult to operate a truck the way it was intended. With the Ram 1500, numerous complaints continue to pour in expressing the terrible construction and poor design of the powertrain.

One user wrote this on the NHTSA website, “Truck won’t go into reverse when turning the rotary dial. This happens after driving the truck for a couple of miles. If you turn the rotary dial to the R position it just sits there like it is in neutral. In order to get it to go into reverse, you have to turn the dial back to P, then turn the dial to D and then turn it back to R. This is potentially dangerous because if you are on an incline and turn it to R, it will roll forward and not go into reverse.”

Does it surprise you to hear that this truck is subject to four powertrain recalls? One discusses this issue directly when it explains how the truck may not go into gear without pushing on the brake pedal. Another recall talks about how the wrong transmission park rods were installed, which stops the owner from shifting into Park. Furthermore, other concerns include a fractured driveshaft and a failing rear axle. It seems it doesn’t matter what part of this powertrain is examined; there is something fundamentally wrong with it. It might be better to start from scratch than attempt to fix everything that’s broken.

Here are some actual complaints logged with the NHTSA about the 2018 Dodge Ram 1500 Transmission Problems:

TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE PARKED IN THE DRIVEWAY WHEN EXITING THE VEHICLE WITH THE DRIVER DOOR STILL OPEN, THE VEHICLE SHIFTED INTO REVERSE INDEPENDENTLY, ROLLED AWAY RAPIDLY, AND KNOCKED THE DRIVER DOWN TO THE GROUND. THE VEHICLE ROLLED AWAY CROSSING A STREET AND CRASHED INTO A HOUSE WHERE IT CAME TO A STOP. THE CONTACT SUFFERED INJURIES TO HIS LEFT LEG/FOOT, THE LEFT WRIST WAS SCRAPPED, THE LEFT ELBOW WAS BRUISED, AND THE RIGHT KNEE SCRAPPED WHERE MEDICAL ATTENTION WAS SCHEDULED TO BE RECEIVED BY HIS DOCTOR. NO POLICE REPORT FILED. THE VEHICLE WAS TAKEN TO GALEANA’S VAN DYKE DODGE DEALER WHERE THE VEHICLE WAS BEING REPAIRED FOR THE REAR BUMPER AND REAR PASSENGER SIDE QUARTER PANEL. THE VEHICLE WAS NOT REPAIRED AS OF YET. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE

WHILE DRIVING ON AN INTERSTATE 5 IN WASHINGTON IN CRUISE CONTROL AT 76MPH GOING UP HILL, THE TRUCK MADE A GEAR GRINDING NOISE. I TURN OFF CRUISE AND LET THE TRUCK COAST UPHILL, THE TRUCK WAS MAKING A WHINING UPHILL. I GAVE THE TRUCK SOME GAS TOWARDS THE TOP OF THE AND AT THAT POINT THE TRUCK VIOLENTLY SHOOK, I HEARD A LOUD THUD AND SAW SPARKS FLYING FROM THE REAR END. I WAS GOING DOWN HILL BY THIS POINT. I SAW A LARGE METAL PIECE COME FLYING OFF THE REAR OF THE TRUCK. WHEN I WENT TO PULL OVER, THE TRUCK WAS HARD TO STEER AND CONTROL, THE REAR WHEELS LOCKED UP THE LAST 8-12 FEET BEFORE STOPPING. UPON GETTING OUT I NOTICED THE DRIVESHAFT DROPPED & HANGING FROM THE VEHICLE. I WAS ABLE TO FIND & PICK UP THE LARGE PIECE THAT WENT FLYING OFF. I HAD TO HAVE THE VEHICLE TOWED 70+ MILES TO MY HOME TOWN TO A LOCAL DEALER. THE TRUCK WAS PURCHASED IN APRIL 2018 AND THIS HAPPENED MID DECEMBER 2018. THE TRUCK HAD APPROX 29,550 MILES ON IT AT THIS POINT. THE TRUCK WAS BOUGHT IN APRIL 2018 BRAND NEW WITH 18 MILES ON IT. ALL MAINTENACE HAS BEEN FOLLOWED PER RAM’S RECOMMENDATIONS

Fuel System

When a fuel system works as it should, no one gives a second thought to it. When it begins to malfunction, nothing seems to work right. That’s exactly what Ram 1500 owners experience.

One reviewer wrote on the NHTSA website, “Vehicle only has 12,800 miles. 4th trip to the local dealer.3 times towed due to the disable. While driving vehicle shuts down and has no power. 1st time was informed during general maintenance the computer housed no data as the vehicle stalled when putting it into gear. The next 3 times were all identical as it is clear it is starvation of fuel. Fuel pump changed after 1st tow. Sending unit changed after 2nd tow. Not sure after 3rd tow yet. It is incredibly unsafe as the loss of power to the motor creates loss of power steering. Not to mention being disabled in traffic and the safety concerns.”

Clearly, this driver suffered some massive failures that the company should have dealt with. The owner reports issue after issue, yet nothing seems to get fixed even though the dealer keeps throwing parts at it. In service bulletins between the company and dealerships, all we see is talk about replacing fuel tanks and trouble with the fuel filler tube. Nothing else is ever mentioned; especially that resolves the above concerns. While some auto publications want to praise the Ram 1500 for its solid build and strong reputation, we have to wonder what truck it is that they actually drove. Obviously, the company didn’t give them the real truck with all of the issues or they would have listed it at the bottom of their recommendations. It’s also possible someone got paid a lot of money to talk about how great the truck is.

Here are some actual complaints logged with the NHTSA about the 2018 Dodge Ram 1500 Fuel System Problems:

TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE THE VEHICLE WAS AT A FUEL STATION BEING REFUELED, THE FUEL PUMP NOZZLE BECAME STUCK AND WAS DIFFICULT TO REMOVE. THE DEALER INFORMED THE CONTACT TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 4,600.

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Complaint Data

CategoryAir Bags
DateDec 07, 2022
StateOK
Description
I was in an accident, I hit a bale of hay doing 65 mph that a local farmer lost off the back of his feed truck. My air bags did not deploy. I never had any warning lights on my dash warning me to service air bags. Thankfully I wasn't severely injured and walked away with no more then a sore and bruised body and shaken up nerves.
CategoryElectrical System, Unknown Or Other
DateDec 05, 2022
StateFL
Description
Hello. We have a ram 1500 serial # 1c6rr7mt1js204636 , the uconnect radio screen is doing some delamination about 1/3 of the screen from top. At 1st no big deal but since about 2 weeks it changes radio station by itself and for the past 3 days it keeps calling people non stop , I almost rear ended someone today trying to stop the calls . I know my truck is not under warranty anymore but I feel there's a big safety issue for me and my wife right now. This radio is a tool for us ( gps is the most important feature on it ) . We got very scared my wife and I today. Don't know if I'm the only one having this problem but we'll really appreciate if fca can take care of us.
CategoryElectrical System, Visibility/wiper
DateDec 04, 2022
StateNC
Description
The dash command center for the vehicle failed and has become delaminated and cannot be programmed for any functions such as hands free, defrosting, heating, clock, navigation, voice command or any other related necessary safety features. The windshield sweats and frosts over on the inside at temperatures below freezing with no way to defrost without command controls. The vehicle was taken to the dealership and the problem documented but nothing was offered other than replace command center at owners expense. There were no warnings of anything going wrong.
CategoryElectrical System, Unknown Or Other, Visibility/wiper
DateNov 23, 2022
StateTN
Description
Have read other complaints of similar problems. The problem started with our 2018 dodge ram 1500 several weeks ago with the navigation system changing screens to points of interest, then yesterday everything messed up. Upon starting the truck the touch screen seems to work fine for about five minutes, then it starts jumping around from one screen to another. It randomly tries to route a destination, the radio changes stations, tries to call phone numbers, and the climate controls jump all over the place. No heat, no air, and most alarming is that the defroster does not work. The problem persists while sitting still and driving. There may be other problems, but the touch screen does not respond. All this is very distracting and dangerous.
CategoryEngine
DateNov 15, 2022
StateID
Description
The engine seized, lost power and braking control while traveling on the freeway at approximately 70 mph during morning rush hour traffic. I had to merge into the ditch and ride it to a stop to avoid collisions on a busy freeway. Immediately called a tow truck to tow the vehicle to the dodge dealership closest to me to assess the problem. During the assessment the mechanic noted a seized motor due to the timing chain skiping and adjusting when the valve opens and closes, thus sending a valve through a piston and destoying the engine. Dodge has known about this issue with the 3. 0 ecodiesel and all that they suggest is to sell it and buy a different truck. There are plenty of testimonials found if searched for, some that did not have as safe of an ending as I. The only warning light that was displayed was the 'check engine' light for the recall of the high pressure fuel pump. Thus truck has been scheduled for moths to have the recall replaced. The part is not available, I was ensured it was safe to drive until the part was available. I even called crystler ram to request the part, and they stated this part is not available at the time.
CategoryUnknown Or Other
DateNov 11, 2022
StatePA
Description
Exhaust manifold leak. Clicking noise when engine is started.
CategoryElectrical System
DateNov 08, 2022
StateWI
Description
When I start and operate the vehicle, the radio display prompts me with a question, "do you want to adjust the clock? Yes no". Then it disappears. Then it reappears. I cannot select an option, and I cannot reset the radio to solve the problem (instructions from ram). It is a serious driving distraction - it happens whether the vehicle is parked or moving. When I press the button to turn off the display to escape the distraction nothing happens. When I research this issue online I see how common the problem is. Ram directs owners to replace the entire radio at a cost of thousands of dollars but the radios are back-ordered due to the number of radios affected.
CategoryElectrical System
DateNov 02, 2022
StateWI
Description
The (touch screen display) keeps asking me to change the clock settings while driving causing me to lose my navigation screen and I need to constantly (reach over to push the no button over and over). Dodge is aware of this problem. This is a safety issue since I rely on the navigation system, and it keeps interrupting me while driving. If I ignore the message, I have nothing else available to control many functions of the screen and navigation system.
CategoryFuel System, Diesel
DateNov 02, 2022
StateVT
Description
The contact owns a 2018 ram 1500. The contact received notification of nhtsa campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact then stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. Additionally, the contact stated that on multiple occasions while attempting to start the vehicle, the engine failed to turn over. The contact stated that a message appeared indicating an electronic fuel pressure failure. The vehicle was towed to the dealer where it was diagnosed that the egr cooler, egr valve, and exhaust manifold needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and offered to cover half of the cost, but the contact declined. The failure mileage was approximately 77,000.
CategoryElectrical System, Unknown Or Other, Visibility/wiper
DateOct 31, 2022
StateTX
Description
The uconnect is malfunctioning, and my vehicle is available for inspect upon request. However I have many videos of the issue. It is exhibiting a “phantom touch” where it will click on buttons and change settings. My life was in danger when it would turn my windshield defrost on and off/change the temperature causing the windshield to fog up. It completely binds me while driving and I have to attempt to pull over and manually wipe the windshield. It is also constantly pressing the sos button and calling 911, and I have to explain to the dispatcher that it is not an emergency/my truck is calling them (it's a federal crime to call 911 repeatedly without an emergency). It has been confirmed by public forums and by another known customer. I am having it confirmed by the dealership today. The item has been inspected by those in the vehicle and getting inspected by the dealer. There is no lights or error code associated with the issue.
CategoryElectrical System, Unknown Or Other, Visibility/wiper
DateOct 28, 2022
StateGA
Description
U-connect, navigation, back up camera, screen, ac/heat controls, phone, radio, wipers, seat vents/heat all effected.... Navigation will not stop navigating when canceling route, back up camera stayed on over 3 hrs while I was driving which lit up everything behind me, phone when connected calls random numbers when I'm not even trying to make calls, radio jumps from station to station with out being touched. Wipers periodically come on by themselves when not raining and not turned to come on, a constant cluck when radio is jumping from station to station. Seat controls just decide when the want to heat/cool seats on their own. This should be a safety recall as trying to keep the phone from dialing 911 and other numbers you must take your eyes off the road, the back up camera remaining on consistently is dangerous as well. Dealer says about 1500 to change it out.. Recall this system please!!
CategoryAir Bags
DateOct 18, 2022
StateFL
Description
The contact owned a 2018 ram 1500. The contact stated that while driving at approximately 55 mph, the vehicle crashed head-on with a ford focus. There were no warning lights illuminated. The driver sustained injuries to his lower back, neck, and head, and medical attention was provided. The passenger seat occupant sustained injuries to her chest, lower back, and head. The air bags did not deploy. A police report was filed. There was no reported fire. The vehicle was towed to a towing lot and then to a body shop. The contact called the local dealer but the vehicle was not diagnosed or repaired. The vehicle was deemed a total loss. The manufacturer was contacted and sent an investigator to evaluate the vehicle and reported that while driving at 55 mph there was not enough g-force for air bag deployment. The failure mileage was approximately 59,000.
CategoryUnknown Or Other
DateOct 15, 2022
StateAL
Description
U connect radio system / screen delaminating/ radio makes phone calls to 911 and other numbers on its own. Controls a/c and heat turns those off and on without anyone touching the controls very annoying,distraction to driver also causes backup camera not to work.
CategoryElectrical System
DateOct 14, 2022
StateTX
Description
Touch screen on radio has peeled up and is bouncing all around from navigation, heat/air, radio and will not power off. Cannot use any function properly or connect the usb functionality. The dealership informed me it was a problem with all 2018 models and we would have to replace the entire screen. This is our opinion should be a recall on the model.
CategoryUnknown Or Other
DateSep 30, 2022
StateNY
Description
The touch screen in my vehicle, that controls everything from heat& a/c, gps, radio, heated seats/steering wheel, and also connects with my phone. It automatically changes constantly without warning causing me to have to switch back or turn off what it may have turned on. It changes my directions when I use it to go to unfamiliar places forcing me to briefly take my eyes off the road to navigate the screen.
CategoryElectrical System, Seats, Visibility/wiper
DateSep 26, 2022
StateCA
Description
The uconnect 8. 4" has a delamination problem that causes the screen to act like it's being touched. This causes distractions because the seats vent/heat turn on/off. The radio station changes frequently. It makes calls from your phone using bluetooth and the only way to stop it is by using your phone which causes distractions. This is a known problem based on google searches and ram/chrysler should fix this issue before ppl are injured/killed while driving. The u connect screen controls, climate, hazard lights, phone, and other apps which is a huge problem and safety issue.
CategoryEngine
DateSep 21, 2022
StateTX
Description
Exhaust manifold bolt issue causing exhaust leak. This is a known issue for these engines and ram will do nothing about the problem. In most areas an exhaust leak because of their defect will cause non inspection pass.
CategoryFuel System, Diesel
DateSep 21, 2022
StateNE
Description
The contact owns a 2018 ram 1500. The contact stated while driving 50 mph, the service electronic control warning light was illuminated and the vehicle went into limp mode. The contact was able to drive to his residence while experiencing the failure. The contact took the vehicle to a local dealer who was unable to determine the cause of the failure. The mechanic cleared the code. The vehicle was repaired; however, the failure was experienced three days later. The contact took the vehicle back to the dealer who was unable to determine the cause of the failure. The mechanic cleared the fault code and reset the computer. The vehicle was repaired but continued to experience failure again three days later. The contact took the vehicle back to the dealer for a third time and again the mechanic was unable to determine the cause of the failure but informed the contact that the vehicle needed to have the pressure checked. The dealer stated that the equipment to service the vehicle was not available to them. The vehicle was not repaired. The contact took the vehicle to a second local dealer: baxter chrysler dodge jeep ram papillion (14920 crest road, omaha, ne 68138: (402) 819-6852) and was informed that the vin was associated with nhtsa campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The dealer also informed the contact that the turbo needed to be replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer had been informed of the failure. Parts distribution disconnect. The failure mileage was approximately 66,300.
CategoryElectrical System, Unknown Or Other
DateSep 16, 2022
StateTX
Description
The in-dash audio system is shorting out. Gps will not work; u-connect cannot make or receive calls (safety issue); u-connect will make random phone calls over and over again, causing the driver to try and stop the calls while driving (safety issue); radio changes constantly between radio, sirius, aux and phone (you cannot turn it off). It also affects the a/c and heat. I cannot believe this issue has not been recalled. I understand it is a real problem in the ram trucks. Dodge needs to take care of this immediately! I do not drive the truck much because it is dangerous.
CategoryUnknown Or Other
DateSep 11, 2022
StateSC
Description
The uconnect display system is delaminating and it is causing the computer system to randomly start turning systems on and off as well as not allowing the navigation system to function properly. The air conditioner is effected as well as the radio and carplay system.
CategoryElectrical System
DateSep 09, 2022
StateTX
Description
I have ram 1500 year 2018 , my uconnect screen is delaminated and having issue with touch and it is working by itself selecting options and also turning on heat and increasing by itself and also when the screen is working by itself the back camera doesn't turn on and I see online many people are having the same issue and also I contacted the dealer and they said it cost around 1500
CategoryElectrical System
DateAug 22, 2022
StateNC
Description
Driving down the interstate in the rain and the infotainment center starts randomly turning on and off the climate, turning off and on the heat/cool seats, turning on the backup camera, changing the stations, and just randomly changing settings. Truck is beeping alerts and very dangerous in the rain. It cannot be interrupted, this continued the whole 2 hour drive.
CategoryFuel/propulsion System, Unknown Or Other
DateAug 17, 2022
StateNM
Description
Turning onto a main hwy, vehicle would not move forward. Response time for throttle was more than 5 seconds. Car behind me had to slam on their brakes on order to not hit me. Vehicle is continually having throttle response issues.
CategoryEngine, Power Train
DateAug 11, 2022
StateFL
Description
The magnetic material on the tone wheel delaminated causing the engine to stall and not restart. Incident was on the curve of a busy mountain road. The failed part was kept by dealer jacky jones ram in hayesville, nc. There were no prior warnings to the failure. This same failure is described in recall 20v-475 but my vehicle vin is not included. There are several other occurrences in online forums of the same problem occuring on vehicles that are also outside of the recall vins. The recall should be expanded to also include at least the vehicles that actually have the problem.
CategoryElectrical System
DateAug 07, 2022
StateOH
Description
I am having problems with my 2018 ram 1500 uconnect system. With no input from me it asks if I want to reset the time and also gives me a message of function is not available while driving. When the uconnect is doing this, all other functions (climate, navigation, radio, etc) are not available. Doing some research, I found this is a very common problem with uconnect due the screen delaminating, yet dodge is doing nothing to fix the problem except charging owners for testing and replacing. Doing some further research, I found where dodge has issued a service bulletin (s2108000130) addressing the delamination issue but does not give a clear direction to the dealerships to fix the problem. Why this was going on, the dealership I purchased the vehicle contacted me. When I explained the problems I was having, there response was to trade the vehicle in. Instead of helping fix the problem, they wanted me to buy another vehicle. After locating the service bulletin, I took my vehicle to another dealer. They refused to even look at the vehicle and wanted to run a system test on it. I explained that you could actually see the delamination and a test would not be needed due to this. They also refused to look at the service bulletin I had located. Since this is a known issue with the uconnect, a service bulletin being issued and class action lawsuits being filed on this matter in other states, I want my uconnect replaced at no charge. My vehicle has under 49,000 miles on it at this time and I should not be having this problem.
CategoryUnknown Or Other
DateAug 06, 2022
StateMO
Description
The uconnect 8. 4 inch radio is delaminating causing uncommanded inputs into the vehicles climate, sound system, and phone access. The vehicle changing music and climate is distracting, but the commands in phone access are extremely distracting and could cause safety issues to others. This is also a very common issue according to others and although some have received a fca goodwill warranty I was not able to. The goodwill warranty tells me chrysler and uconnect know this is a common issue that needs to be corrected. Also, chryslers fix is to replace the radio when the glue between the digitizer (touch screen) and main unit melts despite the main unit not being the cause of the defect. So charging people

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,000 dollars for a new unit is a bandaid issue as the unit will just delaminate again. This issue needs a more effective solution.
CategoryUnknown Or Other
DateAug 02, 2022
StateFL
Description
My radio began changing channels, volume, settings and controls. The radio began making phone calls. The air conditioning and heat would increase and decrease on it's own. Very scary driving down the road and volume of the radio would increase without warning and could not be turned down.
CategoryBack Over Prevention: Rearview System Braking, Electrical System
DateJul 28, 2022
StateAL
Description
I am having an issue with the radio screen on the vehicle is delaminating. This isn't repair able buy putting a new screen or screen protector on. The only thing is to replace the radio. The radio has the reverse camera connected to it and the radio controls the heating and ac. The radio also controls or changes settings in regards to electric brakes for trailers as well as lighting and etc. This is a major safety concern as when the delamination gets to the point of full delamination it tends to short the radio out. Shorting the radio out can cause the ac and heating which in the current weather climates becomes dangerous to be in. (heat stroke, frost bite, etc). The reverse camera also would be disabled which can be a potential danger to anything in rear of vehicle that isn't seen in the mirrors. Also a device shorting out also can cause fire. Fca is aware of the issue and is only replacing vehicles under the original 36,000 warranty. For everyone else it is over

Who are we? We are Lemberg Law, a Consumer Law Firm

Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today!  There is no charge unless we win.

,800 closer to text="Who are we? We are Lemberg Law, a Consumer Law Firm" smalltext="Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today!  There is no charge unless we win." img="balance" color="green",500 to have issue fixed that should be a recall issue.
CategorySuspension
DateJul 27, 2022
StateCA
Description
Automatic air suspension defective. Truck back 2 wheels remains in "off road" mode while the front 2 tires remain in" plant" mode. Brought to carmax after owning for a month. They brought to dealer where is was serviced and fixed at the time. Same issue is ongoing after now 2nd attempt to fix. Replaced relay part and broke a week later. Now having battery and alternator issues along with suspension is still broken.
CategoryElectrical System, Power Train, Service Brakes
DateJul 26, 2022
StateNC
Description
The lights on the dash went out while sitting still. All of them flashed on then off again, a warning light about the transmission came on and then off again. The motor surged and would not stop, the brakes would not work, the shifter would not work. The vehicle surged into oncoming traffic.
CategorySeat Belts
DateJul 17, 2022
StateOR
Description
Passenger seatbelt in front will not latch happened this spring. The car dealership had my truck for 3 weeks the begining of june to clean exhaust filter and find out why every warning light on the dash was on and did not fix the seatbelt or the other two recalls according to what I pull up with my vin. I have 4 children aged 4-12 this is unacceptable.
CategoryElectrical System
DateJul 12, 2022
StateTX
Description
The touch screen on my dodge ram has failed. A quick google search shows this is a widespread problem among all chrysler vehicles. This is a safety issue as most of the controls for the vehicle are accessed through this screen. Further, it causes my radio to consistently change stations, turns the volume on my raid to max randomly while driving with scares me every time it transpires. I can not access any emergency services. The vehicle randomly shuts off even though it's new. The screen randomly turns off while using it. It gets stuck on backup camera while driving or shuts the backup camera off during use. It changes the climate control consistently while driving. Turning on the heater to max when it's 109 outside or flipping on the ac when it's freezing. I can't use the manual controls because the touch screen overrides them. I am constantly having to push buttons on this screen while driving to turn the volume down, but it keeps slamming back up to max with no way to stop it. I have to stop random emergency calls when it decides to make them, or control unbelievable climate conditions constantly changing while driving. If this isn't an emergency issue that has possible grave consequences for drivers, idk what is. It is undoubtedly a safety hazard and the manufacture does not care. It is obviously a major flaw or design issue by the manufacturer and for public safety, there undoubtedly should be a recall on this. It's not an issue of just being able to use the radio. What this screed controls, and what the defect is causing is a massive safety issue being ignored by the manufacturer and nhtsa. I'm sure this has led to fatalities, but how would we know if the people are dead?
CategorySteering
DateJun 21, 2022
StateNY
Description
2018 ram 1500 eco diesel with less than 26,000 miles on it. My husband and I had a harrowing drive a couple weeks ago bc the power steering unit started to intermittingly cut out/fail (think hair pin turn on country roads at 55, you are cranking on the wheel bc power steering cut out, then halfway through the turn it decides to come back and now you are over steering). Again, we have less than 26k on this truck ((and it is babied)) so clearly this is a faulty part. We got it fixed (I have receipts), but per ram the truck is "too old" thus "out of warranty" with no current recalls and thus my request I submitted to ram to reimburse us for the faulty part was denied.
CategoryFuel/propulsion System
DateJun 17, 2022
StatePA
Description
The filler pipe for filling up gas will not take the gas from gas station filler nozzle you have to constantly engage nozzle it automatically shuts off and then you have to engage nozzle multiple times to fill gas tank. Dealer wanted to replace entire tank and filler pipe for 0. 00. You asked what date did this occur it's every time you put gas into the truck.
CategoryFuel System, Diesel
DateJun 16, 2022
StateCA
Description
The contact owns a 2018 ram 1500. The contact stated that the vehicle was experiencing hard starts and was making abnormal sounds. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the failure was related to nhtsa campaign number: 22v406000 (fuel system, diesel). The contact stated that unknown parts were replaced; however, the failure recurred increasingly while driving. The contact stated that while her husband was driving 40-50 mph, the vehicle stalled inadvertently. The check engine warning light was illuminated. The contact's husband was unable to veer to the side of the road. The contact's husband was able to restart the vehicle and drove to his residence. The vehicle was taken to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 65,000.
CategoryElectrical System
DateJun 14, 2022
StateNC
Description
There is a problem with the uconnect system where screen delaminating causes the system to be very erratic and make selections on it's own. It randomly selects any of a number of screens and makes selections within those screens causing major distraction while driving. This affects every selectable component including radio, media, climate, apps, controls, phone and settings. This also takes my desire to run max ac and instead gives max heat! Backup camera, and many other issues. This is clearly worthy of investigation given the number of complaints I see on nhtsa for these issue. Please make this a recall.
CategoryPower Train, Vehicle Speed Control
DateJun 03, 2022
StateCA
Description
The contact owns a 2018 ram 1500. The contact stated while driving 60-65 mph, the vehicle inadvertently started to decelerate while the contact was attempting to accelerate. The contact stated that after several minutes the vehicle returned to normal driving. The dealer was contacted and notified of the failure but offered no assistance. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was approximately 34,000.
CategoryUnknown Or Other
DateMay 31, 2022
StateTX
Description
The ram 8. 4 uconnect screen is delaminating. This causing the screen to "ghost click" everywhere constantly. This includes: randomly calling people, changing radio stations, changing volume, clicking in and out of my map/navigation, changing clock, changing climate control, etc. It is very distracting and dangerous while driving. Its basically unusable and even once it started an emergency call over and over.
CategoryBack Over Prevention
DateMay 27, 2022
StateTX
Description
The contact owns a 2018 ram 1500. The contact stated that while driving in reverse, the back over prevention camera failed to display an image, creating a visibility hazard. Additionally, the reverse camera screen would erroneously display an image while driving forward. On several occasions, while the ignition key was removed from the ignition and the vehicle was turned off, the reverse camera activated and displayed an image. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The contact was informed that the vehicle was not included in the nhtsa campaign number: 18v398000 (back over prevention). The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 50,000.
CategoryElectrical System
DateMay 26, 2022
StateTX
Description
The 8. 4 inch navigation screen in the center cluster. This issue is available for inspection. The touchscreen is delaminating. As this thin film independently pulls itself away from the surface behind it, the screen behaves as though a person is pressing the buttons. This issue has rendered the navigation screen unusable because as soon as one makes a selection on the screen, another and many other selections are pressed immediately thereafter. Currently, the pressure seems to be focused on the sirius xm selection and so it just continuously is pressed. However, yesterday while leaving work for the day, the screen selected a person from my contact list and placed a phone call, catching me off guard, as I did not initiate the phone call. There is a function to dial 911 on this uconnect platform and so it is only a matter of time before my pickup decides to contact 911 without my knowledge or need/desire. An unexpected phone call to a contact or let alone 911 emergency dispatch would serve as a distraction to any driver and may lead to a serious accident. The navigation function of the screen is not usable because as soon as one tries to input an address or select a location, the screen makes its own selection. Attempts to correct this are fruitless. If one needs directions to a location, maybe hospital or emergency room (listed as options on the uconnect platform), this screen is rendered completely unreliable. Also available on the screen is the ability to adjust the climate control. We did experience this on a road trip recently and the screen kept changing our climate selections. Changes made, quite rapidly, between the upper vents, the lower vents, and defrost all while changing the temperature and speed of the air delivered. Imagine driving in 100+ heat and you are unable to maintain a cool interior cab, especially if young children are on board. This uconnect navigation screen was a selling point but is now a potential dangerous liability.
CategoryElectrical System
DateMay 23, 2022
StateAR
Description
My touchscreen has been delaminating over the past year or so and has now begun making random selections when driving. This is extremely distracting as it will often make phone calls on its own. I have not been able to confirm if there is a recall on this particular issue but it appears to be a widespread issue. Any assistance would be greatly appreciated. Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
CategoryElectrical System
DateMay 18, 2022
StateIL
Description
Touch screen that displays the rearview reverse camera overheats and is separating the digitizer from the glass causing the display to go off. Went to the dealership in columbia il. And they confirmed the issue, but would not fix the problem under warranty and charged a diagnostic fee for doing nothing more than agreeing that the touchscreen is overheating and the display is separating.
CategoryElectrical System
DateMay 09, 2022
StateAL
Description
The uconnect 8. 4 screen has delaminated and phantom touches constantly. I the phantom touches have caused several distractions to include turning on the rear view camera, adjusting the climate control settings, and calling people if a phone is connected. I have had almost two accidents caused by the distractions that this issue has caused while driving and been pulled over for using a cell phone to stop a call that screen made. The dealership has seen the vehicle and told me it is a common occurrence for this model of uconnect. I have called uconnect and ram to see if they would replace the screen and have refused to do so.
CategoryElectrical System, Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes
DateMay 06, 2022
StateFL
Description
The antilock brake system and the electronic brake system light came on when I started my truck. I'm not the first to have issues like this ram needs to issue a recall to fix these safety related problems!!
CategoryElectrical System, Unknown Or Other
DateApr 26, 2022
StateOK
Description
Please help this is an ongoing safety issue that causes my phantom touching on my stereo screen. The screen is not just radio but air, cameras and many other electrical settings. The heat will come on going down the highway when there is no air turned on. The backup camera will pop up on the screen causing a pretty uncomfortable feeling when going down the road at 70mph. Along with apps opening up, random phone calls through the uconnect system causing me to try and switch the system off. This is a problem that is visible all across the internet while dealers and others are taking advantage charging money for the fix. Last june I started noticing a bubble in the left portion of my screen. I took the truck into the dealership I bought it from and my warranty had gone out so they would not help. Ive tried contact dodge and they keep running me around passing me to different departments. The issue is now to where I can't do anything with the radio and it constantly phantom pushing of buttons. I have researched the issue and this is common problem all across chrysler and dodge vehicles around 2018.
CategoryElectrical System, Seats
DateApr 26, 2022
StateKY
Description
The radio which is a 8. 4 uconnect screen had started to delaminate cause the screen to randomly select items and constantly switch back and forth from one screen media to hvac controls and apps, it automatically turn my heated and cooled seats on and off and again and had even turned my auto dimmer for my rear view mirror off, and when I tried to turn it back on it would select the auto dimmer like I was touching the screen when I was not. This mind you while I was trying to drive at night making a huge distraction. It constantly hits items on the screen which brings up dialog which requires me to look down away from the road.
CategoryEngine, Power Train, Unknown Or Other
DateApr 01, 2022
StateFL
Description
I was driving my 2018 ram at night when it suddenly started to smoke. I had to stop in the middle of the road to find coolant had splattered on part of the engine and was leaking. Upon further inspection this morning I found there is a missing bolt on the radiator and it is cracked and a hose apparently burst. Called the dealership and states this is not covered by the warranty since I'm on my 4th year and the type of part that it is, however, the only people to have ever worked on this vehicle have been the dealership and they have never had to do any repairs on the car, only regular oil changes and a warranty repair to my uconnect screen that was faulty. There is no reason why this would have happened other thanks faulty parts. Upon investigating further I found that 2018 rams with ecodiesel engine(I have a gas engine) have a recall for the same issue and many people are having issues getting repair issues due to parts. I have also found other people with gas engines with similar issues. I'd like to have some resolution with the manufacturer do they may cover their issue, not have to pay out of pocket for this.
CategorySteering
DateMar 25, 2022
StateOH
Description
Intermittent loss of power steering. Steering fights driver input when turning in either direction, when straightening out from a turn & gradual road curves. Inspected by competent mechanic. Eps rack & pinion failing at 22,300 miles on vehicle. Eps serial # not affected by fca recall
CategoryElectrical System:12v/24v/48v Battery
DateMar 24, 2022
StateCA
Description
The contact's father owns a 2018 ram 1500. The contact stated that while driving 20 mph, an abnormal odor was detected and a loud sound was heard coming from the vehicle. The contact pulled over and inspected under the hood. She noticed that the battery had exploded, with cracks on the casing and battery acid leakage. The check engine, battery, and abs warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that no codes appeared after they replaced the battery. The vehicle was not repaired and remained at the dealer. Prior to the failure, the vehicle had a jumpstart from triple a towing company. The manufacturer was made aware of the failure. The failure mileage was approximately 58,800.
CategoryEngine And Engine Cooling
DateMar 21, 2022
StateCA
Description
The contact's husband owned a 2018 ram 1500. Two years ago, the contact received a notification for nhtsa campaign number: 19v757000 (engine and engine cooling); however, the parts for the repair were unavailable. At the time, the dealer had been notified about the recall and confirmed that parts were not yet available. A year later, the dealer called that contact to inform her and that parts slowly coming to their dealer and that she had been placed on a waiting list for the recall repair. Recently, the contact stated that while her husband was driving at 65 mph, the vehicle failed to accelerate upon depression of the accelerator pedal; two unknown warning lights also appeared on the instrument panel. As her husband pulled over, a white color smoke began to emit from the engine. Upon lifting up the engine's hood, her husband saw flames coming from under the engine. Her husband immediately called 911 and while on the phone with the dispatcher, the vehicle became engulfed in flames. The fire department arrived ten minutes later and extinguished the fire. The contact was uncertain if a fire report was filed; no injuries were reported. The vehicle was towed to two independent mechanics where it was later deemed a total loss. The manufacturer had been notified of the failure and a case was filed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 66,000. Parts distribution disconnect.
CategoryElectrical System
DateMar 19, 2022
StateFL
Description
The touch screen 8. 4 uconnect screen is delaminating and has phantom touches with render the screen useless and it takes away from the ability to use the screen and the sos or assist feature it has incase of any emergencies.
CategoryEquipment:electrical:infotainment:video (touch)screen/monitor/unit
DateMar 18, 2022
StateTX
Description
The contact owns a 2018 ram 1500. The contact stated while in reverse at approximately 2 mph, the backup camera screen would go blank, or the image would become pixilated. The contact had not noticed any warning lights. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the navigation and information computer screen needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 68,000.
CategoryUnknown Or Other
DateMar 08, 2022
StateAZ
Description
Uconnect 8. 4 graphic panel (radio, navigation, climate control, etc...) is de-laminating causing random systems outcomes and dangerous driver distractions. Online research shows this is caused by some chemical between the outer touch sensitive screen and inner radio screen itself leaking out the bottom of the assembly. I'm concerned about what this chemical is and its toxicity to humans both breathing it or potentially touching it. This is a well know and common deficiency, especially within 2018 models, which the manufacturer will only address if still under warranty (all 2018 chrysler vehicles are past the 3 year/36,000 mile warranty period.)
CategoryElectrical System
DateMar 05, 2022
StateMA
Description
As I'm driving my truck there is a error message that keeps popping on on the vehicle information system. I can shut the information system off and I can't get rid of the error message. This is distracting me while I'm driving.
CategoryEngine
DateMar 04, 2022
StateWA
Description
The contact owns a 2018 ram 1500. The contact stated that while driving at approximately 55 mph, there was an abnormal noise coming from the vehicle. The low oil pressure warning light was illuminated. The contact stated that after turning off the vehicle, the vehicle was unable to be restarted. The vehicle was towed to an independent dealer, where it was diagnosed that the bearing on the crankshaft was loose and causing damage to the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
CategoryEngine
DateFeb 28, 2022
StateOR
Description
While driving on the highway with cruise control engaged at 60 mph there was a loud clunk sound and the truck immediately decelerated. The cruise control had disengaged and the truck seemed to go into limp home mode and the check engine light came on. I pulled to the side of the road and shut the engine off. I looked under the truck to see if I had run over something and checked the drive line for damage but found none. Restarting the engine took considerably more crank time than normal. While driving home the truck would not accelerate normally and top speed uphill was 19-23 mph depending on the climb with rpm around 3000 before what felt like fuel cut off and immediate deceleration until rpm was dropped to around 2000. The 5 hour trip home turned into an 8 hour trip. The check engine dtc is p0336 (crank position sensor a circuit range/performance). There is a recall w58 (20v475000) for software update for loss of crankshaft position sensor signal. This update substitutes the camshaft position sensor signal for the lost crankshaft signal. There is a known defect with the tone ring on the 3. 0 eco diesel. The magnetic material on the tone ring delaminates. The software update does not fix the loss of crankshaft signal. The engine now has excessive crank time before starting. There is an a noticeable aceleration lag and the truck struggles on uphill grades. The cruise control is now inoperable with the crank signal dtc is permanent until the tone ring is replaced. My repair shop checked for parts avaiability and found dodge has 22,000 in stock which leads me to believe that they not only know about the problem but also know the only true fix is to replace the failed tone ring. The truck is unsafe to drive until the failed tone ring is replaced.
CategoryElectrical System
DateFeb 17, 2022
StateFL
Description
Instrument panel controlling radio, hvac, back up camera, hands free devices, etc is faulty. It turns on/off by itself, glitches to many operations several times a second. Can not be turned off. Extremely distracting. The panel also gets very hot - worried about fire hazard.
CategoryElectrical System
DateFeb 03, 2022
StateMI
Description
While driving on at 75 mph with the cruise control on I went to reset the mpg and the screen was blank. Started pressing the left/right arrows and the entire cluster restarts (power cycles). I was able to repeat it several more times and capture it on film, link below. Https://www. Youtube. Com/watch? V=saq_5ezrv-0
CategoryFuel/propulsion System
DateJan 31, 2022
StateTX
Description
Purchased truck from covert dodge in taylor, tx 2019. Mid-end 2019 started having issues with the fuel pump would not fuel vehicle without constantly shutting off. This is a very annoying situation and eats up a great deal of time. I have to hold it where it barely runs the fuel in order to get it to fuel for more then 2 seconds. Gas attendant at costco just thought I did not know how to fuel my truck and he too had the same issue. Dodge needs to own up to the problem and fix it. There are plenty of complaints about the issue. I do not think my next vehicle will be a dodge only because they do not own up to the well known problem. Did receive a letter about the fuel tank strap. I do not think that is the issue
CategoryUnknown Or Other
DateJan 20, 2022
StateTX
Description
My complaint is with the infotainment system 8. 4 uconnect screen delaminating. This delamination is causing ghost touches on the screen. It causes the a/c and heat to switch on and off. Changes the ride height on my air ride to adjust. Has made random phone calls when connected to my phone, changes radio stations. Almost every system in the truck is controlled from the radio screen and it cam and has changes things while driving cause distractions and possible unsafe actions to occur. To me this product is u safe when the delamination of the screen happens. Please help
CategoryVehicle Speed Control
DateDec 23, 2021
StateIA
Description
Cruise control on 65mph going down hill. Transmission dropped into a lower gear. Vehicle immediately slowed down immediately by probably 20-30 mph. Everything in vehicle was thrown forward. I struggled to keep control and thought I was going to roll and crash off of roadway, or hit another vehicle. This was not a problem for two years, until june of this year. Driven the same stretch of highway a dozen times without incident. 21,000 on vehicle now. I took the ram tech for a ride to reproduce the incident. Did it on a small hill at 25-30mph and reproduced the problem several times at the same location of the hill. Transmission drops into lower gear, makes a kind of grinding or similar noise. Then it stays in this lower gear straining until the brake is pushed to turn cruise off. Told him of losing control on big hill and nearly crashing. No warning lights or warning of any kind. Their response that a slight speed change is bs. 65mph to 30 or what it was in a couple seconds is not slight. It also states temporary. Even with the tech seeing it, it is not temporary. You have to push the brake to get it back into the right gear. At 30mph on test runs. Losing control of vehicle and they come up with this. You can inspect my vehicle. No sales rep ever mentioned that you shouldn't use cruise control on a hill. What a scam. Not happy with my ram purchase now.
CategoryBack Over Prevention: Camera System, Electrical System
DateDec 20, 2021
StateIL
Description
What component or system failed or malfunctioned, and is it available for inspection upon request? Blue screen on backup camera or severely distorted picture how was your safety or the safety of others put at risk? Increased blind spots and more difficult to judge distance. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. Within the last 6 months. More frequent when it rains.
CategoryFuel/propulsion System
DateDec 20, 2021
StateTX
Description
When filling up with gas, it will not fill up without the causing the nozzle's safety switch to continually auto shut off(clicking off). Meaning I have to barely squeeze the nozzle so fuel barely flows into the gas cap slot taking 20-30 minutes to fill up because I can not set the lock on the gas pump nozzle to automatic flow. This is happening at all gas stations so it is not an issue with the shape of a specific stations pump nozzle. The colder the weather the worse this is. Took in to dealer for a maintenance to see if it was just the float, but the stated to me without them further looking into the problem and having to charge me, it appears it could mean a full fuel tank replacement. My truck is only a 2018 and only has 56,000 miles on it so to me this shouldn't be happening. This started last november 2019.
CategoryElectrical System
DateDec 08, 2021
StateCA
Description
- what component or system failed or malfunctioned, and is it available for inspection upon request? - the entire touch screen feature has failed in the vehicle. This has affected the navigation, radio, back-up camera, climate, etc. Control in the vehicle. The system also unpredictably crashes completely, mid transit. It is available for inspection upon request. Also, the switches governing the operation of the front row windows has sporadically failed at times (unrelated to the center console, but a clear electrical issue). - how was your safety or the safety of others put at risk? The entire system affecting the items listed above crashes mid transit. If I were backing up, my visibility would be lost completely. If there was an emergency vehicle, I may not hear instructions from that vehicle as I would not be able to turn down the volume to my radio. If I were using the navigational features of the car, when it crashes, it may cause injury to myself, my passengers or others. When window functionality is lost, elements are able to enter the cab which may affect driver performance. - has the problem been reproduced or confirmed by a dealer or independent service center? Service appointment to address these issues scheduled for jan. 7, 2022. - has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Service appointment to address these issues scheduled for jan. 7, 2022. - were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
CategoryElectrical System, Vehicle Speed Control, Visibility/wiper
DateDec 01, 2021
StateNJ
Description
My trucks display flickers in & out if I'm using gps it changes flickers to other settings in display on it's own it makes phone call changes directions,changes control settings all by it self even if I turn off display settings it goes on by it self it is happening to many others who own the same year ram trucks this is a serious life threatening endangerment I almost have gotten into 4 accidents myself
CategoryFuel/propulsion System
DateDec 01, 2021
StateNJ
Description
When for gas at wawa pump got stuck in my truck would not come out sat for 5 hours until we got it out
CategoryLatches/locks/linkages
DateDec 01, 2021
StateNY
Description
The contact owns a 2018 ram 1500. The contact stated that after stopping the vehicle, it was discovered that the rear powered tailgate door had erroneously unlatched and came open. The vehicle was taken to the local dealer who diagnosed that the tailgate actuator was faulty and needed to be replaced. The contact indicated that the vehicle was previously serviced in july 2021 under the nhtsa campaign number: 19v347000 (latches/locks/linkages) to prevent the failure however, the failure still occurred. The failure mileage was unknown.
CategoryElectrical System
DateNov 29, 2021
StateCA
Description
The radio u- connect system is constantly malfunctioning, you cannot turn off screen, or sound. I glitches almost continually which has caused the screen to get super hot to the touch, which has caused screen separation because of the heat. The glitching is so distracting to the driver, that it is very dangerous to drive. I took to our local dealer who stated it was very common for this year. At the time of this visit my mileage had reached 36,700, which they state is 700 miles out of warranty. Also I had to disconnect my phone from the system because it would not let my call my family during an emergency. I literally had to turn off my truck and walk away from my vehicle to be able to call them. I travel alone often, and I'm unable to use my phone while in the truck. It will put my family on hold, and will fight me to keep it off hold. It also randomly calls, anyone in my phone book, them switches. There have been multiple times then the screen doesn't allow me to change anything. I have went on the computer and there are plenty of similar experiences by others, shown in video. Their screen are also separated. I'm afraid my car will catch on fire. This is a very serious situation and I'm trying to find a resolution. My husband refuses to drive it long distances do to the distraction it presents. I do have videos documenting the distraction, and have included a picture that shows how the heat has causes the screen to separate, and the screen conflict. Ram is aware that this is an issue, and the danger that this presents. They need to address this immediately, this is very dangerous. Thank you in advance for your attention to this matter.
CategoryEngine
DateNov 26, 2021
StateCA
Description
The contact owns a 2018 ram 1500. The contact received notification of nhtsa campaign number: 19v757000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryEngine And Engine Cooling
DateNov 22, 2021
StateCA
Description
The contact owns a 2018 ram 1500. The contact received a notification for nhtsa campaign number: 19v757000 (engine and engine cooling). The dealer had been notified about the recall; however, the contact was informed that the parts were on backorder. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
CategoryTires
DateNov 21, 2021
StateMO
Description
All 4 tires have cracks at or near the bead and getting worse. 22655 miles on the tires that were factory installed at truck purchase. P27560r20. Rotated every 8000 miles and pressure is checked weekly to maintain inflation.
CategorySteering
DateNov 16, 2021
StateNC
Description
The contact owns a 2018 ram 1500. The contact stated that while driving approximately 25 mph, the power steering light suddenly illuminated and the message "service power steering" was displayed. The contact was unable to turn the steering wheel in either direction. The vehicle was towed to the local dealer for service. No further information was available. The manufacturer was not yet notified. The failure mileage was 45,000.
CategoryElectrical System, Service Brakes
DateNov 15, 2021
StateFL
Description
I have received 2 service messages on the vehicle. The first says, "service electronic braking system" and the second says, "service trailer brake". Apparently, this is an ongoing and known issue to fca with 2014-2018 trucks and they have refused to issue a recall. This issue is occurring in many trucks with very low miles. My truck has 28,000 miles and is only 4 days out of warranty, yet now I as the consumer am expected to pay for replacement of abs components that are breaking extremely prematurely. This should be a recall, due to the long term and widespread nature of the known issue.
CategoryElectrical System, Visibility/wiper
DateNov 10, 2021
StateAR
Description
The glue that holds the screen on the uconnect screen is melting causing unwanted buttons to be pushed. I will be driving and the radio will start changing channels causing a distraction. Also when driving in cold weather I can't use the heater or defroster because it automatically turns on the air conditioner.
CategoryEngine
DateNov 09, 2021
StateCA
Description
Vehicle is overheating, recall on this vehicle cannot be fixed in a timely manner due to no parts available. Also issue with low pressure light coming on due to no actual sensor just a switch. This issue has caused we to stall at 65+ mph while driving on the freeway.
CategoryElectrical System, Unknown Or Other
DateNov 08, 2021
StateMD
Description
My uconnect 8. 4 screen is becoming to delaminated on my 2018 ram 1500 limited, the system is beginning to fail I. E. Random calling, gps issues and possible other integrated safety features. Driving in the national capital region in maryland is dangerous and relay heavy on the display display. The problem has been reported however it is not covered. There are numerous posts and complaints regarding similar occurrences and it has not been issued as a recall. This shouldn't happen on new vehicle and needs to be corrected before some is injured.
CategoryUnknown Or Other
DateNov 08, 2021
StateMS
Description
I am having problems with the 8. 4 uconnect radio. 1 week after I purchased the truck (used) I noticed that the screen was cracked on the radio. Since then, the radio has gone haywire. It has tried making sos calls (service is disconnected), randomly called people from my phone book. The radio will randomly switch radio stations or bands, and will turn itself on and off while driving. It will turn the a/c on and off or will make the fans go from low to full blast. When backing up the backup camera will randomly go back. I can't pull the fuse because the touch screen controls everything.
CategorySteering
DateNov 02, 2021
StateFL
Description
Went to turn at a gas station and steering wouldn't work steering faulty light came on and said to have power steering looked at
CategoryElectrical System
DateNov 01, 2021
StateOH
Description
Like many other complaints I have read on this site and across multiple dodge / ram forums, the center console information screen that controls most of the functions in the vehicle is malfunctioning. In my case, the screen randomly has a pop up that asks if you want to adjust clock settings and it continues to flicker and make beeping noises. From what I have read in other forums where others had a replacement under the manufacturer's warranty, the screen is delaminating and causing this problem. I purchased an extended bumper to bumper warranty and it is currently at the dealer where I purchased it from. They have not diagnosed or committed to fixing it yet but since this seems to be a wide spread issue, I wanted to file a complaint here so it is on re
CategoryUnknown Or Other
DateOct 31, 2021
StateNY
Description
My 2018 (30,134. Mi) ram pickup truck design is defective. Specifically, the defective fuel tank filler neck (the “filler neck defect”) cause standard gas-station nozzles—which work perfectly well with other vehicles—to become lodged in the opening to my ram fuel tanks. I have to physically wrench the gas nozzle free. A side effect of the filler neck's design is that it triggers the gas pumps' automatic shutoff when the tank isn't full yet. The pump shuts off every few seconds, forcing me to fill the trucks' tanks “mere ounces at a time.” https://www. Classaction. Org/blog/class-action-says-defect-to-blame-for-dodge-ram-refueling-issues#comments
CategoryElectrical System, Unknown Or Other
DateOct 21, 2021
StateIN
Description
U connect 8. 4 screen is delaminating causing distracting information to appear on screen. Keeps asking if I want to adjust the clock. If you touch yes, no, or x it will reappear seconds later with an annoying beep and continue over and over. This is a known problem among many dodge and chrysler vehicles which they refuse to address if out of their basic warranty. My vehicle only has 21,289 mi. At this time.
CategoryUnknown Or Other
DateOct 18, 2021
StatePA
Description
Due to manufacturing defect the screens on the navigation unit have begun delaminatig from the actual system. This results in the inability to view map and other controls safely. As result hands free communications and map viewing are not possible. The screens should be repaired to their oem state before somebody gets killed trying to fumble their phone since the oem equipment is defective.
CategoryFuel/propulsion System
DateOct 13, 2021
StateTN
Description
When fueling the truck will not allow more than a few cents worth of gas to go in. You immediately hear the sound as if it is full and pumping stops. This is a known problem that ram truck company ignores. It has been documented since 2015. The danger is since you can't tell the difference between the constant shut off nd when a truck is full and you keep trying to put gas in the truck then gas sprays out of the filler neck. It has covered my hand in fuel as well as my clothing and poured onto the ground. There are no warning lights saying there is an issue. I have contacted the dealer and their response in email was "there is no open recall". There are also numerous complaints on the ram truck forum and a class action is being started.
CategoryUnknown Or Other
DateOct 06, 2021
StateFL
Description
The in-car entertainment system is responsible for controlling multiple sources of entertainment, climate control, heads-up navigation, hands-free phone use, and others. The unit is the uconnect 4c by harman. This system has a problem with the touchscreen delaminating, or coming loose, from the display. When this happens, the touchscreen will send multiple and variable "touches" without user involvement. While driving my vehicle on 10/5/2021, this fault caused my navigation system to change to an unreadable state, which resulted in a serious distraction while driving. The distraction lead to my approaching near to another vehicle on the road and resulting in a subsequent swerve to avoid a collision. This problem is a serious safety issue due to the distracting nature of the display in this condition. The issue is a known issue by both uconnect company and the chrysler company. I have reported the safety issue and they are unwilling to address it. The first picture provided shows the delamination of the touchscreen from the display. The effect can be seen by a semi-circular line about halfway down the display. The second picture provided shows a non-commanded screen press at the top center of the screen (note the circle indicating the recognition of a push). This was observed to happen 14 times in 16 seconds. I have videos (not provided) of the what happens during navigation. It is extremely distracting during navigation and makes driving in a high-traffic situation almost impossible. There is not a way to turn off the display, which in turn forces the distraction continuously and without a way for driver intervention. This problem is known throughout the industry, which I learned by contacting my local dodge dealer and the uconnect company. Many reports exist on the internet, also. Note: this is not a wear out item and there is nothing in the manual about routine safety maintenance on the touchscreen or the unit. I. E. Not user serviceable.
CategoryEngine And Engine Cooling
DateOct 04, 2021
StateWI
Description
The contact owns a 2018 ram 1500. The contact stated while having the oil changed at a local mechanic, the contact was informed of a leak coming from the oil cooler filter housing. The contact stated no warning light was illuminated. The vehicle was not taken to a dealer to be inspected. The manufacturer was informed of the failure and informed the contact that the vin was not included in a recall. The failure mileage was approximately 90,000.
CategoryElectrical System
DateSep 27, 2021
StateTX
Description
Component that has failed is the uconnect system. It control gps, phone, radio, temperature settings, doors, etc. My safety has been put at risk for various reasons; the phone inexplicably will start dialing different people over and over without my prompting and I have to do my best to cancel each if they calls while driving. When I pulled over on the hwy to avoid more distractions, it took several attempts to move to another mode to get it to stop. After exiting the vehicle to regain my composure, the vehicle locked me out while running leaving me stranded on the side of the hwy until a locksmith was summoned for me by a concerned motorist. Also while driving, the heat would inadvertently switch to highest heat possible and seat warmers would kick on even though the temp had been set previously at 70 degrees. Mind you, outside temperature was 100 degrees. Problem had been reproduced and had been acknowledged by the dealer and chrysler. Dealer and online blogs both stated it's a known problem with many vehicles with this uconnect device. Problem original started with radio stations switching on their own and has recently progressed to all systems controlled by this devise radically changing while in motion.
CategoryEngine
DateSep 24, 2021
StateOH
Description
The contact owns a 2018 ram 1500. The contact stated that after starting the vehicle, an abnormal ticking noise was heard. The vehicle was taken to an independent mechanic and diagnosed that the manifold had warped and damaged the manifold bolts. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 61,174.
CategoryVehicle Speed Control
DateSep 17, 2021
StateCA
Description
I was traveling down a rural road with a 45 mph speed limit, during acceleration the throttle on my truck stayed open, it accelerated to approximately 60 mph and would not stop accelerating until I forcibly pressed the brake pedal. The truck was still accelerating even when I pressed the brake pedal. A couple seconds passed and then it finally depressed the accelerator pedal and I was able to slow down. The throttle error light came on for around 20 seconds and then shut back off and the vehicle returned to normal. I am taking it to a dealership for review and hopeful fix of the issue.
CategorySeat Belts
DateSep 14, 2021
StateIN
Description
The contact owns a 2018 ram 1500. The contact stated that the front passenger's side seat belt failed to latch as needed. The contact stated that the seat belt would latch after several attempts were made. The vehicle was not diagnosed. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 48,000.
CategoryElectrical System
DateSep 09, 2021
StateIL
Description
8. 4 inch uconnect display has intermittent "ghost" pressing buttons. This causes the radio station to change, settings to change, back up camera to activate for minutes at a time, and now phone calls are being terminated. I am in illinois and we have a "hands free" law for cellular phone use. The phone calls being randomly terminated could interrupt emergency communications. This random termination of phone calls is a huge distraction because you look at the radio display to see what is going on and then try to interact with the display to fix it. The root cause of this is the bubbling or delamination of the 8. 4 inch uconnect display. This delamination has been a known issue since 2013. My delamination issues are getting worse. I continue to report these issues to uconnect, but they tell me there is nothing they can do.
CategoryElectrical System
DateSep 08, 2021
StateIN
Description
Navigation system started jumping around different screens while traveling in an unknown area. It almost caused an accident several times from being startled from not knowing where I was going and from losing visibility of the upcoming road. I have video of this happening.
CategoryElectrical System
DateSep 03, 2021
StateIL
Description
Uconnect 8. 4 inch display is bubbling or delaminating. This morning I was driving thru city traffic, about 5 miles total. The "ghost" was pushing buttons on the display changing radio stations, settings etc. Suddenly the back up camera came on. Then it would turn off. I started timing the on time, and it lasted from 2 minutes to 4 minutes. This would randomly happen. Very distracting and could lead to an accident. I consulted the google and learned there was a recall for something similar of the back up camera staying on too long when shifting out of reverse. Nhtsa #20v191000. What has happened to me is far worse than that recall.
CategoryUnknown Or Other
DateSep 03, 2021
StateHI
Description
The backup camera in this truck has intermittently blacked out for over a year. The have changed several parts and the system still has problems and doesn't work right. While reversing, the camera will black out or the picture will become distorted.
CategoryElectrical System
DateSep 02, 2021
StateIL
Description
The 8. 4 inch uconnect display acts like a ghost is pressing buttons. The radio will randomly change stations. Other modes - settings, navigation, etc will randomly be selected. When this happens cannot change any climate controls. Back up camera randomly gets activated. This is a safety issue as it causes a distraction when driving. The display randomly changing is also a distraction. Researching the internet, this is not a new issue and is known. The display is "bubbling" or delaminating causing the ghosting of pressed buttons. I am out of the warranty by 6 months and am told this is not covered. I have called uconnect (case #80418507) and they stated they cannot do anything until a dealer determines the actual problem, which I will have to pay for. I should not have to pay for this. This bubbling or delamination issue is well known and should be covered under a recall or warranty. This started last fall but I thought it was caused by a dirty screen. This has gradually gotten worse and happens more often.
CategoryElectrical System, Seats
DateAug 31, 2021
StateMO
Description
The screen, used for hvac functions, seat heating/cooling, radio, hands-free bluetooth, backup camera, etc, becoming delaminated. Screen will randomly think that it is being pressed and disconnect phone calls, modify hvac levels, and change radio stations. This is becoming a widely recognized issue across several vehicles that use the uconnect 8. 4 inch touchscreen (cdjr vehicles). Please see: https://www. Challengertalk. Com/threads/uconnect-touch-screen-delamination-out-of-warranty. 687807 https://www. Ramforumz. Com/threads/uconnect-8-4-screen-delamination. 274234 and many others about this safety critical issue.
CategoryVisibility:defroster/defogger/hvac System
DateAug 17, 2021
StateFL
Description
The contact owns a 2018 ram 1500. The contact stated that the defroster failed to defrost the windows and she was unable to visually see the roadway. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer where it was diagnosed with needing the radio assembly to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 85,000.
CategoryEngine And Engine Cooling
DateAug 06, 2021
StateCA
Description
The contact owns a 2018 ram 1500. The contact received notification of nhtsa campaign number: 19v757000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategorySteering
DateAug 04, 2021
StateVA
Description
1. Electric power steering (eps) failure causes sporadic or no power steering. 2. I was driving when the steering was sporadic causing oversteering and then when it totally went out the vehicle the vehicle was very hard to steer. 3. Dealer has the truck now for diagnosis. This is a known component manufactures defect. 4. About 3 weeks before steering went out there was a clicking noise when turning. I contacted the dealer and scheduled an appointment. I spoke to a technician, at that time, and was told the noise was normal and no appointment was necessary. Appointment was subsequently canceled, 3 weeks later the failure occurred. Many of the blogs online show this issue to be a safety problem. Manufactures defect. Please address this issue it is a safety issue to everyone who has eps.
CategoryElectrical System
DateJul 23, 2021
StateGA
Description
The 2018 infotainment system delaminated resulting in loss of control of the radio, loss of hands off assistance from android auto,, and loss of control of the various auxiliary electrical functions such as the clock, setting temperature controls, etc. Vehicle only has 51,000 miles on the odometer. Costs 7. 00 to replace the unit.
CategorySuspension
DateJul 22, 2021
StateMA
Description
This vehicle it's located at the new england area where winter eats metal. The links and axis axle are exposed to salt on winter months. See images attached. The whole underline vehicle should have a decent anti rust protective coat. The rear transmission cap should be replaced as well.
CategorySeat Belts
DateJul 14, 2021
StateIL
Description
The passenger seat belt buckle was rough or sharp enough that it cut into the belt fabric. It would ride up the belt when retracting and hit the upper limit of travel and cut into the belt. For safety I needed to replace the belt with a new one. I saved the torn seat belt assembly and my receipt for the repair.
CategoryFuel System, Gasoline:storage
DateJul 12, 2021
StateCA
Description
The contact owns a 2018 ram 1500. The contact stated that while attempting to refuel the vehicle, the fuel nozzle would become stuck in the fuel tank which caused the gasoline to spill out and the contact had to forcefully pull the fuel nozzle from the fuel tank in order for it to detach. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnosis. The manufacturer was not made aware of the failure. The failure mileage was 28,000.
CategoryBack Over Prevention: Warnings, Electrical System, Unknown Or Other
DateJul 06, 2021
StateTX
Description
There is a manufacture defect within the uconnect 8. 4" screen that causes an adhesive layer to melt and limit the functionality of safety features. A bubble started forming under the screen with the size less than a dime, but has already quadrupled in size since I first noticed it. There is nothing that I can do to make it stop. I have had ghost touches, ranging from drastically reducing and increasing volume, and even having the backup camera turn off because it thinks I'm doing something else. These instances have been rare, but have been starting to become more frequent as the bubble grows larger. I've contacted dealerships and fca customer support, and they both acknowledged that this is a common problem, but will not help since I'm out of warranty. There are hundreds of documented cases of this happening to a wide variety of fca vehicles, with many of them being will under 10,000 miles. I should not have to pay for a manufacture defect because my odometer is higher than others. There are even cases of screens dialing 911 on accident or hanging up phone calls. What if I need to call 911 but am unable to? What if I'm using the backup camera, and it decides to randomly turn off? What if the melting adhesive drips and cause s a critical failure while I'm driving? What if the screen doesn't display the correct info for my parking sensors? These are all issues that should've been addressed long ago, but fca refuses to fix them. There are even class-action lawsuits against fca for uconnect malfunctions right now. These aren't rare occurrences. Should I have to wait months, if not years, for a settlement to be made? This issue has plagued fca vehicles since this screen has been implemented, and it is dangerous to let thousands of vehicles run with such an unsafe product that is critical for the vehicle to function properly.
CategoryBack Over Prevention:display Function
DateJun 29, 2021
StateWI
Description
The contact owns a 2018 ram 1500. The contact stated while operating the vehicle, the backup camera display would not operate and was completely dark. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 33,000.
CategoryEngine, Power Train
DateJun 25, 2021
StateTX
Description
Engine knocking , seams to a big problem. Trans is slipping more and more , . Ive should of stayed with ford
CategoryEngine, Service Brakes, Steering
DateJun 08, 2021
StatePA
Description
Vehicle engine shuts off while driving. Once, sitting at a stop light. Once traveling at 45mph on a country road and once accelerating up a hill at 20mph. Dash says "place vehicle in park and turn key to start" (paraphrased). The vehicle goes from running to not running with no warning, causing loss of power steering, brakes, etc. Took vehicle to certified ram service center who said 'there are no codes and we cannot reproduce the issue, so no diagnosis possible' (paraphrased). No error codes, no warning lamps. If this happens in highway traffic with my 16 year old son driving, it could cause a fatal crash.
CategoryElectrical System, Vehicle Speed Control, Visibility/wiper
DateJun 07, 2021
StatePA
Description
I was driving and my high beams went out dash lights went out and windshield wipers went on on there own . I then came to a stop light and applied the break and all of the sudden the truck red lined and took off at full speed . I then turned the truck off to kill power to the motor due to it having electrical knob shifter and electrical transfer case this accident has caused my 3 hospital stays and 2 surgery's
CategoryEngine And Engine Cooling
DateJun 07, 2021
StateCA
Description
The contact owns a 2018 ram 1500. The contact received notification of nhtsa campaign number: 19v757000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryElectrical System
DateMay 28, 2021
StateSC
Description
The radio/touch screen component control on the dash started clicking around the screen on its own. I took the vehicle to my local dealership and they told me that the components behind the screen had melted. My dealership was aware of several complaints of this on my vehicle model and other dodge vehicles with similar radio/touch screen equipment, indicating that it is a widespread issue. This is unsafe because with all of the flickering around on the screen, it is very distracting to drive. I cannot turn the screen display off because it keeps turning itself back on. Also, this issue has rendered my hands free blue tooth connection for my phone inoperable. I am also concerned that this electrical issue may cause a fire. My dealership informed me that my factory warranty had expired by less than a month. I called dodge customer service and they refused to pay for the repairs under the factory warranty. I informed them of the safety issue that this is causing, but they still refused to fix it. Therefore, I am having to pay for these repairs through the extended warranty plan that I purchased from carmax and partially out of pocket. I am requesting that nhtsa investigate how widespread this issue is and if it warrants a mandatory recall by dodge.
CategoryEngine And Engine Cooling
DateMay 19, 2021
StateOR
Description
The contact owns a 2018 ram 1500. The contact received notification of nhtsa campaign number: 19v757000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact called two local dealers and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryEngine And Engine Cooling:exhaust System
DateMay 18, 2021
StateCA
Description
2018 ram 1500. Consumer writes in regard to the exhaust gas recirculation safety recall. The consumer stated the parts necessary to complete the recall repair were unavailable. The manufacturer exceeded a reasonable amount of time completing the recall repair.
CategoryUnknown Or Other
DateMay 18, 2021
StateCA
Description
When I was driving on 5/15/21, I smell something rubber burn. After I drove a while, I saw some white smoke coming out under hood passenger site around above right tire. I stop and check, found nothing. When it happen, I also can hear a whistle sound when accelerating. After get home, 5/16, I checked the bottom of car. I found a sensor hanging. On 5/17, I brought it to dealer to fix it. During the trip, the smoke comes out again.
CategoryFuel/propulsion System
DateMay 03, 2021
StateCA
Description
Fueling while stationary fuel nozzle does not fit properly into refuel neck of vehicle. I must lift up on handle and nozzle entire time of fueling. Having to do this causes pain in wrists and slows refueling time. Locking mecanism in handle wiil not hold kicking off flow of fuel having to repeat the process, thus aggravating others in crowded wait lines. People yell angrily coming close to physical conflict. Others in vehicle forums express same. There are after market fixes but not all have fixed the problem.
CategoryElectrical System
DateMay 01, 2021
StateOK
Description
The screen/digitizer on my uconnect infotainment center 8. 4" 4c with navigation is delaminating. This is causing several issues, including: occasional loss of rear backup camera, loss of hvac control for de-icing and defogging of the front windscreen, ghost taps that cause unexpected and unsafe distraction, undesired activation of connected phones, and inability to access important diagnostic information. These malfunctions are random and unexpected. It can happen while stationary or moving. Speed or location of vehicle do not seem to trigger or impact these malfunctions. Uconnect refused my request to repair or replace the obvious manufacturer defective unit.
CategoryUnknown Or Other
DateApr 29, 2021
StateTX
Description
The radio that comes stock randomly starts to delaminate. In doing so, it begins to interfere with the touch screen performance and becomes extremely disruptive to the driver with the constant changes, radio changes, screen changes, pushing things constantly on the screen without user input - if using apple or android, it can get stuck in loops trying to get you to call or text or other loops where it constantly changes your music. Even if you turn the screen off it will come back on and go nuts. This happens anytime the vehicle is turned on and is very disruptive while attempting to drive. There is no way to prevent it other than removing the fuse but then you are left without a means to have hands free driving and navigation.
CategoryEngine
DateApr 27, 2021
StateCA
Description
I receive several recall notices on egr cooling system and dealers complain they don't have parts to do replacement. This has been going on over a year. I have been told that there have been fires as a result. Can you investigate this situation. Dealers in redding, red bluff, and chico,ca say they do not have parts and don't know when they will get them. Thank you.
CategoryVehicle Speed Control
DateApr 24, 2021
StateNJ
Description
Cruise engages intermittently when in motion, engages properly 50% of the time, not at all at other times. Problem was first observed at 26,000 miles.
CategoryUnknown Or Other
DateApr 19, 2021
StateLA
Description
Ok they in stalled cab vents on trucks so that it would be easyer to close the dorrs problem is they leak my warrranty on my truck went out at 360000 miles so I youtube the problem I am not the only one that has this problem plese help if you can because they will not these vents are not sealed very well
CategorySeat Belts, Wheels
DateApr 12, 2021
StateTX
Description
Drivers seat belt does not lock in place. Hangs loose around shoulder.
CategoryElectrical System, Engine, Fuel/propulsion System
DateApr 09, 2021
StateTX
Description
Noticeable ticking sound from engine bay when the vehicle is started. The sound continues and gets faster when driving down the road and onto the freeway. The sound is caused from a defect in the design of the exhaust manifolds. They warp from the heat of the engine and snap the bolts that hold them to the engine block. Problems that this causes; - leaking exhaust trips the o2 sensor changing the fuel trims and causing the vehicle to run rich. The vehicle always running rich effects the eco mode and vehicle performance thus causes long term damage. - when the bolts snap off they drop out the bottom of the vehicle and become a projectile that hits the windshield of unsuspecting drivers and cause accidents. - heat caused from the heat shield falling off and the exhaust manifold being loose causes wires in the engine bay to melt and fray. This causes electrical malfunctions to major systems in the vehicle to include safety systems that keep the driver and passenger safe. - leaking exhaust causes erosion to the engine block and the exhaust manifold as it warps even more. This malfunction is a hazard to not only the driver and passenger of the vehicle but also unsuspecting drivers on the road that will be come victims to projectiles from this defect. Recall immediately to save lives!
CategoryElectrical System, Exterior Lighting, Fuel/propulsion System
DateMar 31, 2021
StateNJ
Description
Gas pump nozzle got stuck in my trucks getting gas I had to sit at wawa 3 hours for help march 2021 now I am in fear of driving my truck I bought this truck for reliable transportation for my cancer treatments I did not need this add problem I am afraid to get gas & have damages to my truck now what
CategoryEngine, Fuel/propulsion System
DateMar 11, 2021
StateCA
Description
I recently purchased a 2018 ram 1500 diesel with 23,000 miles from carmax. There is a recall, vb1, on the truck. The parts required to fix the recall are unavailable in a timely manner. I contacted 7 ram dealerships in my area to discover each has a waiting list for the parts of 70 to 200 vehicles because the parts are "restricted"; only 1 part may be ordered per week by any dealership. Therefore, the actual time required to repair the defect is at minimum is 1 to 3 years at that rate. According to the recall vb1 there is a risk of a potential vehicle fire. I contacted chrysler (fca) customer service and was told there is nothing that can be done to get the parts faster to the dealers since they are restricted to 1 part per order per week, that there is no eta of when , if at all, the supply of parts will be increased. I am filling this complaint so perhaps others will not suffer the same problem if they purchase a used ram truck with this recall.
CategoryAir Bags
DateMar 09, 2021
StateWV
Description
Airbag light comes on. Take to dealer and they say airbag on driver side door is broke and wants 1200. 00 to fix it. Warranty ends at 36000 miles I hat 39000
CategoryElectrical System, Visibility/wiper
DateMar 03, 2021
StateFL
Description
Ac is intermittent and does not turn on at times this happens while the vehicle is stationary or moving. Wiper blades stopped working completely.
CategoryElectrical System, Engine, Latches/locks/linkages
DateMar 03, 2021
StateMA
Description
Tl* the contact owns a 2018 ram 1500. The contact stated that while the vehicle was parked, the contact noticed that oil was leaking from underneath the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with a cracked engine filter housing and coolant unit. The vehicle was not repaired. The contact received notification of nhtsa campaign numbers: 18v332000 (electrical system, vehicle speed control) and 19v347000 (latches/locks/linkages) however, the parts to do the recall repairs were unavailable. The dealer central chrysler jeep (56 boston-providence turnpike, norwood, ma 02062) was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The failure mileage was 72,000. Parts distribution disconnect.
CategoryFuel/propulsion System
DateFeb 25, 2021
StateNV
Description
21,000 miles on truck. I have had issues putting gas in through the fuel tube. Gas nozzle will shut off after few seconds, and will spurt back out on to myself. I've had to manually hold the nozzle just on the edge of the fuel tube while holding back the nozzle. It can take up to 15 minutes to fill gas tank. I've had it in to dealer twice after getting frustrated with this issue. They replace the fuel tube, part # omc 68448220aa. It will take gas a few fill-ups then I'll have the same problem . I feel this is definitely a manufacture defect that needs to be addressed. With the gas spurting out it is a safety issue. I've had the truck in to for repairs on 2/24/21 and 1/3/20.
CategoryUnknown Or Other
DateFeb 15, 2021
StateTX
Description
The crank shaft sensor
CategoryExterior Lighting
DateFeb 09, 2021
StateTX
Description
Tl* the contact owns a 2018 ram 1500. The contact stated that while operating the vehicle, the interior dome light cover was extremely hot to the touch. The cause of the failure was not determined. The manufacturer and local dealer was not notified of the failure. The failure mileage was 20,000.
CategoryUnknown Or Other
DateFeb 05, 2021
StateFL
Description
The radio screens are delaminating causing the buttons to be activated while driving. The radio controls many aspects of the truck. Climate control, hill start assist, headlights on with wipers, even defrost for the windshield , etc. While you are driving the radio scrolls through all the settings turning them off and on at random so you never now how it is set. It will turn the heat on high, turn off the windshield defroster. It seems to be a known problem with all fca vehicles that use this style radio. Jessica from fca customer care said they will not help replace this radio once past the 36,000 mile warranty even thought the vehicle is still within the 3 year warranty period. There needs to be a recall to fix these defective radios, it is

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,700 for a new radio and beyond most people's ability to replace out of pocket. So I will have to continue to drive this vehicle as is, unless a recall is issued. Thank you for your time.
CategoryElectrical System, Engine
DateFeb 02, 2021
StateKS
Description
On february 1, shortly after 9:00 pm central the engine shut off while I was on the interstate. I was in the left hand lane, having just passed as semi a bit earlier. I instinctively tried to start it while it was moving, causing the headlights to go off while I'm doing 75 mph. At that point started to pull over, though I could barely see the concrete divider and had tried to keep the tires on the rumble strip as I slowed down until I could see the barrier better. Once pulled over, I got it in park, started it, and was able to get home with no issue. When the engine shut off the dash lit up then went out like it would when you turn the ignition off. It's a miracle we did not hit the divider or the semi behind us didn't hit us.
CategoryElectrical System, Unknown Or Other
DateJan 29, 2021
StateTX
Description
1. Radio switches on its own to a different channel. Also switches to a m by itself or sirius xm and I have issues changing it back to what I was listening to. 2. Clock function pops up on screen and asks if I need to update the time which I do not. Sometimes I adjust it but it does not clear the screen. Today this morning it was nice and cool this morning and I could not turn on the heat screen showed it was on the heat but it was blowing as the a c was o. It was cold. 3. Today on the way home from work I was able to turn on the ac but it was blowing heater but it showed ac was on cold 4 oil life reset will not reset as instructed on the owners manual
CategoryElectrical System, Unknown Or Other
DateJan 25, 2021
StateTX
Description
Screen radio it's touch screen and it's going from one screen to the other on its own and it turns up the heating seats the heater it goes up and down but never under 74f the radio station changes on its own if I have bluetooth connection it hangs on my calls and it calls random numbers and the sos 🆘 as well! If the sun heats it, it's worse took it to the dealership and the said it's a big issue there having! The have me on the waiting list supposedly I will need another radio and since my warranty is over it will cost me at least 1500$.. This is very inconvenient I can even use the gps! This happens park and in motion you can't even turn it off the radio valine also goes up and down this can really cause and accident!
CategoryEngine, Unknown Or Other
DateJan 21, 2021
StateWA
Description
My local dealer said they don't have the egr parts that are recalled
CategoryEngine
DateJan 19, 2021
StateCA
Description
The dealership informed me of a recall. I attempted to schedule the vehicle for the recall repair but was told that a limited supply of parts would not allow the repairs. I have been put on a waiting list that according to their timeline, could be several years long.
CategorySteering
DateJan 11, 2021
StateMN
Description
Started off by having a tough spot once in a while turning my steering wheel. Now its total failure on and off. Not consistent, I can be going 20 ,ph and it works good, then my steering just fails. At 60 mph it works great then all of a sudden it fails. Extremely dangerous. I have almost lost control 3 times. Called the dealership and they have no idea where to even start to look for the problem. Made traveling over the holidays very dangerous. Ihave read where there are numerous complaints of this same issue with other 2018 ram rebel trucks as well as over 1500 2019 ram trucks as well.
CategorySuspension
DateJan 03, 2021
StateNJ
Description
The air suspension system on my 2018 ram rebel 1500 keeps failing. I have taken it to the dealership 4 times still to have the problem. As a result, my vehicle is experiencing accelerated wear and tear on other vehicle components, including, but not limited to, the fuses, relays, bolt joints and bushing which in turn affects the alignment of the wheels.
CategoryExterior Lighting, Suspension
DateDec 30, 2020
StateCA
Description
Fog light housing bracket is worn down, causing fog light to move around/bounce light beam while driving. Causing distraction to other drivers. Front suspension (air leveling suspension) bottoms out to bump stops while driving.
CategoryAir Bags
DateDec 21, 2020
StateNY
Description
Vehicle was in a crash at approx. 40 mph, on a country road, with significant front end damage. The airbags did not deploy.
CategoryEngine, Power Train
DateDec 05, 2020
StateNH
Description
While backing up the vehicle stopped, bells went off in vehicle, the p light on the shifter and dashboard began flashing, a message appeared in the dash message center stating to apply the parking brake. I shut the vehicle off but only could turn the key to accessory. The vehicle wouldn't shift to park. The vehicles electrical system wouldn't shut down, I couldn't remove the key. While stopped I opened the owners manual to review the transmission section and it explained that if the issue occurs to follow printed procedure. Eventually I was able to shut down the electrical system. The issue is that this could been a more serious issue if I wasn't backing into my own driveway. This wouldn't turned out well if I was backing into a busy street. I have a video available of the lights flashing. I attached a still photo of the dash.
CategoryPower Train
DateDec 03, 2020
StateFL
Description
Tl* the contact owns a 2018 ram 1500. The contact stated that while driving 75 mph, another vehicle drifted into his lane. The contact depressed the emergency brake pedal and the transmission independently shifted into neutral. The contact coasted over to the other side shoulder. The contact noticed the transmission control indicated drive however, the vehicle was in neutral. The contact stated that he shifted into park, the electronic control transmission reset. The vehicle was taken to firkins chrysler jeep dodge ram (2700 1st st, bradenton, fl 34208) where the contact informed the dealer of the failure. The dealer informed the contact that the vin was not under recall. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,000.*dt*jb
CategoryUnknown Or Other
DateNov 10, 2020
StateFL
Description
Water leaking into storage area under back seat. Truck has bad odor after rain. See picture of headliner with water damage.
CategoryFuel System, Diesel
DateNov 03, 2020
StateWA
Description
2018 dodge ram. Consumer writes in regards to eco diesel egr safety recall. *ld the consumer stated the parts were not available to complete the recall repair. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.*js
CategoryStructure:body
DateNov 02, 2020
StateTN
Description
Tl* the contact owns a 2018 ram 1500. The contact stated that while hauling a trailer driving at 30 mph, the vehicle tail gate fractured causing the trailer to crash into the vehicle. No injuries were sustained. Damages where to the trailer left gate. The vehicle was taken to the dealer (chantz scott chrysler dodge jeep ram 300 bachman dr, greeneville, tn 37745 (423) 761-4258) where it was inspected and informed the contact that no recalls were under the vin. The vehicle was repaired. The contact mentioned nhtsa campaign number: 19v347000 (latches/locks/linkages) as a possible solution to the failure however, the vin was not included. The manufacturer was notified of the failure and informed the contact that she waited to long for the recall repair. The failure mileage was approximately 71,000.
CategoryUnknown Or Other
DateOct 19, 2020
StateFL
Description
The screen housing the backup camera, calls and all components is malfunctioning on its own, the screen will change to backup camera on its on while the vehicle is in motion. It places calls without the phone being attached, calls to sos system out of its own accord, the screen appears to be separated from the rear and to have some sort of loose liquid inside , although it has not been exposed to any. I discussed with the dealer and they have had several complaints. The back up camera going on by itself has already startled me a number of times and I fear will cause me have and accident as I cannot control it and it gives you the impression of being dizzy, alter your perception a lot. It is bound to cause an accident.
CategoryElectrical System, Seats, Visibility/wiper
DateOct 12, 2020
StateTX
Description
At any given time the driver side auto up mode of the window will not work, the passenger sid eoutside mirror will not fold (electric fold option) the raido at times I am not able to change stations (it freezes up) I get a blue screen on the display at times, the car play at times wont work, the built in auto garage opener on the over head has to be activated several times before the garage door opens (all other openers work on the first try) at times the auto door locks (the door handle button) wont work at times the windshield wipers stsrt when there isn't any moisture (rain) these problems have been going on since I purchased the truck new.
CategoryUnknown Or Other
DateOct 06, 2020
StateIL
Description
Back up camera glitching in and out, sometimes unavailable while backing up. Safety hazard !!!
CategoryEngine And Engine Cooling
DateSep 25, 2020
StateNV
Description
Tl* the contact owns a 2018 ram 1500. The contact received notification of nhtsa campaign number: 19v757000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact spoke with chapman las vegas dodge chrysler, jeep, ram (3175 east sahara avenue, las vegas nv 89104, (702)457-1061), and it was confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryElectrical System, Visibility/wiper
DateSep 22, 2020
StateLA
Description
On occasion the backup camera image in the rear view mirror does not appear/ appears very dark with sporadic colorful pixilation when the vehicle shifts into reverse and while backing up. Rarely the camera image stays displayed on the rear view mirror with the vehicle in drive and in motion until the vehicle is turned off.
CategoryEngine
DateSep 14, 2020
StateTX
Description
Reference nhtsa recall 19v-757 issued in oct 2019: almost a year later now and my local ram dealer still is telling me they don't have in stock part to use on my truck per recall. Inexcusable. Please press dodge to get this recal done.
CategoryEngine And Engine Cooling
DateSep 14, 2020
StateCA
Description
Tl* the contact owns a 2018 ram 1500. The contact received notification of nhtsa campaign number: 19v757000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact called lampe chrysler dodge jeep ram (151 n. Neeley st, visalia, ca 93291; (559) 737-6400) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryEngine And Engine Cooling, Equipment, Power Train
DateSep 09, 2020
StateNE
Description
Tl* the contact owns a 2018 ram 1500. The contact received notifications of nhtsa campaign numbers: 19v818000 (equipment, engine and engine cooling) and 20v036000 (power train) however, the parts to do the recall repairs were unavailable. The contact called rackley chrysler dodge jeep ram (5050 e winnemucca blvd, winnemucca, nv 89445: (775) 623-5005), lithia chrysler jeep dodge ram of klamath falls (2675 washburn way, klamath falls, or 97603, (541) 205-4486) and dolan dodge ram fiat (700 kietzke ln, reno, nv 89502, (775) 786-1211) where it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryEngine And Engine Cooling
DateSep 08, 2020
StateFL
Description
Tl* the contact owns a 2018 ram 1500. The contact received notification of nhtsa campaign number: 19v757000 (engine and engine cooling) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called dayton andrews chrysler dodge jeep ram fiat (2388 gulf to bay blvd, clearwater, fl 33765) and chapman las vegas dodge chrysler jeep ram (3175 e sahara ave, las vegas, nv 89104,) who informed the contact that parts were on restriction and was unable to provide any parts availability information. The manufacturer was made aware of the issue and informed the contact that part would become available september 2020. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryEngine
DateSep 05, 2020
StateCA
Description
Vb1 - nhtsa 19v-757 safety recall fca dealership not replacing defective egr cooler within a reasonable time period. Dealership repeatedly states parts are on back order. This issue has remained unresolved since october 2019.
CategoryEngine And Engine Cooling
DateSep 04, 2020
StateFL
Description
Tl* the contact owns a 2018 ram 1500. The contact received notification of nhtsa campaign number: 19v757000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryElectrical System, Unknown Or Other
DateSep 02, 2020
StateTX
Description
Rear view camera, screen goes blue, or blk or with colored lines and you cant see anything. It does while driving, park & reverse. They have replaced the camera 4 times and still doing it the truck was new & have only had for 2 1/2 years.
CategoryElectrical System
DateAug 28, 2020
StateTX
Description
Gas gauge may indicate empty to full regardless of the amount of actual gas in tank. Mileage too empty as displayed on dash panel readout reads up too twice actual distance one can drive truck? If trip odometer and mph displayed there in are displayed correctly? Using trip odometer miles driven and dash display miles to empty divided by average mpg displayed equal gas tank size of 31. 13 gallons. When maximum size tank provided by fca is 26 gallon. Since none of the gauges/readouts seem to be reliable, one could pull into traffic or an intersection and not have any gasoline in the fuel tank. There by stalling out and causing an accident. Truck currently undergoing 6th in dealership repair(two separate dealers){2nd time with fca star assistances}, no solutionto faulty readouts found! Dealer work reports can be sent via usps if needed?
CategoryEngine
DateAug 26, 2020
StateFL
Description
Tl* the contact owns a 2018 ram 1500 classic. The contact initially received a notification of nhtsa campaign number: 19v757000 (engine and engine cooling) however, the parts to do the repair were unavailable. The manufacturer was contacted and confirmed that the parts were available for the recall remedy. The contact had taken the vehicle to napleton's northlake chrysler dodge jeep ram (3701 northlake blvd, lake park, fl 33403) on three separate occasions and each time the contact was informed by the dealer that the parts were unavailable. The contact stated that as month's went by, coolant began to leak out of the exhaust and the vehicle began to overheat while driving at various speeds as the temperature indicator would show the vehicle running hot. The manufacturer was then notified of the failure and the contact was informed to no longer drive the vehicle; they offered no further assistance for her failure. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 28,000.
CategoryEngine
DateAug 21, 2020
StateCA
Description
In oct 2019, I received the recall notice for the egr cooler (nhtsa recall number19v-757), but there was no remedy. Around 6/13/20, my check engine light came on. The decoder said it was the egr cooler. I brought my truck to the dealer, but they said they couldn't fix it because the new part hasn't been issued by chrysler. I opened a case with fca and my case manager told me to take my truck back to the dealer so they can put a new defective part in my truck so I could still be able to drive it. The next day, I brought my truck back to the dealership and it has been there ever since. On 7/13/20, I received a call from the service manager who said fca released the new part and that I would get my truck back in a few days. After a few weeks passed by, the service manager told me he was misinformed about the new part and that they don't have it and they don't know when the part will be available. I filed a lawsuit under california's lemon law. I just want fca to buy back my truck, so I can replace it.
CategoryElectrical System, Engine
DateAug 19, 2020
StateAZ
Description
Without warning or apparent cause, remote start resulted in 'click' sound. Attempted to start with push button and did not turnover. Received jump. After parking and returning, issue resumed. Discovered necessity to keep pushing start button until very, very rough and resistant turnover initiated. Once engine is on, no issues (other than blank 'fuel economy' and 'vehicle info' screens.) check engine light illuminated. Problem persists, accessories operational. Odb 2 code: p1df3
CategoryEngine And Engine Cooling, Latches/locks/linkages, Power Train
DateAug 19, 2020
StateMT
Description
Tl* the contact owns a 2018 ram 1500. The contact stated that after coming to a complete stop and depressing the accelerator, the vehicle hesitated and then abruptly sped off without warning. The contact then received notifications of nhtsa campaign numbers: 19v347000 (latches/ consumer stated vehicle was taken to several dealers to repair the recall no one had the parts. Now manufacturer is calling it normal.*jb
CategoryFuel/propulsion System
DateAug 19, 2020
StateAZ
Description
The fuel delivery system is putting out check engine codes for fuel pump and fuel pump module on 2 different occasions once in december 2019 and again in august 2020
CategoryEngine And Engine Cooling
DateAug 13, 2020
StateTX
Description
Tl* the contact owns a 2018 ram 1500. The contact received notification of nhtsa campaign number: 19v757000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryEngine And Engine Cooling
DateAug 03, 2020
StateMT
Description
Tl* the contact owns a 2018 ram 1500. The contact received notification of nhtsa campaign number: 19v757000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. *js
CategoryPower Train
DateJul 22, 2020
StateTX
Description
My 2018 dodge ram 1500 with 32000 miles has a problem shifting out of park, and now has "check engine light on" now!
CategoryElectrical System, Vehicle Speed Control
DateJul 21, 2020
StateKY
Description
Tl* the contact owns a 2018 ram 1500. The contact stated that while driving 35 mph, the cruise control became inoperable. The contact struck the steering wheel with his fist for the cruise control to re-engage. The vehicle was taken to gillie hyde dodge chrysler jeep ram (1415 happy valley rd, glasgow, ky 42141, (270) 261-5305) to be diagnosed. The contact was informed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 37,000. *bf the contact also reports that the gear selector would change at random, there the contact does not drive the vehicle. *as
CategoryUnknown Or Other
DateJul 20, 2020
StateCA
Description
On thursday july 16, 2020. While changing the rear right flat tire. I removed the flat tire and attempting to lower the spare tire down. The jack broke in half causing the truck to land on the rotor. It was a blessing that I was using the wrong end of the bar that lower the tire. This delayed me from getting the spare. If I had used the correct end of the bar I would been under the vehicle getting the tire off of the cable. The right tail pipe landed on the curb of the parking stall. (you lower the tire from the right side of the bumper so that is where I would have been). I called dodge customer servicei and informed them of the incident. I was instructed by customer service to go to the hanford chrysler dodge jeep ram dealer so I can get another jack. (this was the first time that the jack had been used since I purchased the vehicle). Once I arrived at the dealer I was directed to the parts department. I was informed by the parts manager who contacted dodge headquarters that this was under review. I could not get a jack. Also if I did get a jack it would be the same style jack that I almost lost my life from. I informed him I was not comfortable with the same style jack. I wanted to upgrade. He stated he had to wait on your company for approval. I am very disappointed in with the company that a severe safety issue as this one, that almost cause me my life have yet to respond. It would be best to inform their customer to insure to take the spare tire off first before jacking up the vehicle.
CategoryElectrical System, Fuel/propulsion System
DateJul 18, 2020
StatePR
Description
I had problems when you go to fill up the tank of gasoline. Also problems with the power windows. Problems with the radio and bluetooth when your are driving.
CategoryFuel/propulsion System, Power Train, Vehicle Speed Control
DateJul 10, 2020
StateMI
Description
The pedal lag while takin off from stop the pedal position frequency isnt consistent loss of mpg completely stock truck eco diesel can even get above 19mpg avg loss of power mpg and pedal lag along with junk emissions that destroy engines therefore have to make more parts or trucks etc using more fuel to power these manufacturing plants
CategorySteering, Suspension
DateJul 04, 2020
StateOH
Description
Started having trouble in the steering. Tightening up and hard to steer. Some thing was wrong with the steering shaft. And with this bad it caused the rack and pinion to go bad. Couldn't get it programmed after the shaft was fixed because of the rack and pinion. So its in the shop now and will be in there for over 2 weeks waiting on the rack and pinion. I have had this truck just over a year and I'm having to put over 3000. 00 in it. It was hard to steer going around a corner. The wheel would stick and I would have to turn it back. Trying to back up the wheel was hard to turn. *tr
CategoryElectrical System
DateJul 03, 2020
StateWI
Description
My vehicle is out of service due to a defect in the 8. 4 uconnect radio. The radio (head unit) has misfunctioned and drains the battery until dead. An attempt to flash the head unit by the dealer was attempted but failed. This was done on june 17th. The dealer then put an order in for a new radio to fca. It has now been 2 weeks and 2 days since the vehicle was brought in for service. The vehicle is inoperable with no eta given by fca for the new radio. This problem can leave owners of ram 1500 trucks stranded with wifi , assist and sos functions unavailable in a truck that has no power. Fca does not have a recall in place and the dealer has indicated they have had to tow vehicles in. This is a known problem on past and present models ' a recall should be issued to make owners aware of this problem as the parts are not readily available. It is unknown when I will have an operational vehicle.
CategoryFuel System, Gasoline
DateJun 30, 2020
StateAL
Description
Tl* the contact owns a 2018 ram 1500. The contact received notification of nhtsa campaign number: 19v757000 (fuel system) however, the part to do the recall repair was unavailable. Walt massey chrysler jeep located at 602 western bypass, andalusia, al 36420 and the manufacturer were made aware of the issue. The contact was informed by the manufacture that the part was available however, the dealer stated that the part was on back order. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
CategoryAir Bags
DateJun 27, 2020
StateMT
Description
I was involved in a single vehicle accident, I hit a patch of ice on june 7 th, 2020 in utah. My truck came upon the ice causing me to slip and slide and ultimately leave the road where I hit a fence and several other pieces of debris and a berm and finally came to a stop when the airbags did not deploy, I hit my face on the steering wheel breaking my nose, my husband and I both broke ribs and our back. We could of saved ourselves multiple injuries if our airbags deployed.*dt*dt*dt*jb*jb*tr
CategoryPower Train
DateJun 08, 2020
StateMT
Description
Tl* the contact owns a 2018 ram 1500. The contact received notification of nhtsa campaign number: 20v036000 (power train), however, the part to do the recall repair was unavailable. The vehicle was taken to lithia chrysler jeep dodge of billings (2229 king ave w, billings, mt 59102, (406) 206-3601), where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryEngine And Engine Cooling
DateMay 21, 2020
StateCA
Description
Tl* the contact owns a 2018 ram 1500. The contact received notification of nhtsa campaign number: 19v757000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The local dealer roseville dodge located at 200 automall dr suite a, roseville, ca 95661 was contacted where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryBack Over Prevention: Sensing System: Camera, Electrical System
DateMay 13, 2020
StateTN
Description
Tl* the contact owns a 2018 ram 1500. The contact stated that the vehicle was shifted into reverse however, the rear back-up camera failed to operate as designed. Additionally, on several occasions when the vehicle was shifted into drive, the back-up camera activated, showing images behind the vehicle. The contact stated that the failure was intermittent. After the vehicle was turned off and restarted, the back-up camera functioned as designed. The vehicle was taken to an unknown dealer for inspection however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 17,500.
CategoryPower Train
DateMay 12, 2020
StateSC
Description
There is an open recall on these vans (we have 3 of them) that ram has not determined a remedy for. I have contacted them and had only 1 correspondence returned, basically saying they do not have an answer. *tr
CategoryEngine
DateMay 11, 2020
StateOR
Description
Tl* the contact owns a 2018 ram 1500. The contact stated that the check engine warning light was illuminated. Additionally, a warning message on the instrument panel stated that the vehicle would no longer start within 14 miles. The vehicle was taken to st. Helens chrysler dodge jeep ram (57895 columbia river hwy, warren, or 97053, (503) 836-7944) who stated that the diesel exhaust fluid needed to be replaced. The vehicle was repaired twice however, the failure persisted. The manufacturer was not made aware of the issue. The approximate failure mileage was 49,418.
CategoryStructure:body
DateMay 05, 2020
StateTX
Description
Water leaking into storage area under back seat dealership replaced brake light assemble and gasket on rear cab but water still present after rainfall or carwash when vehicle is parked also noted seat bolts and other parts under sear have rust on them. *tr
CategoryElectrical System, Power Train, Suspension
DateMay 03, 2020
StateGA
Description
I found 4 recalls online for this vehicle, none of which we were notified on and none of which have been checked on, yet this site says there are no un resolved recalls
CategoryStructure:body
DateApr 30, 2020
StateOH
Description
Tail gate opened while driving down the road
CategoryEngine
DateApr 24, 2020
StateOR
Description
Tl* the contact owns a 2018 ram 1500. The contact received notification of nhtsa campaign number: 19v757000 (engine and engine cooling) however the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact phoned gresham chrysler dodge jeep ram (1301 south, us-31 ste 2, greenwood, in 46143), and was informed that the part was not available. The manufacturer was made aware of the issue and informed the contact that parts would be available june 18, 2020. The contact had not experienced a failure. Part distribution disconnect.
CategoryEngine, Fuel/propulsion System, Steering
DateApr 23, 2020
StateNC
Description
Diesel ecodiesel engine catastrophic failure while driving in mountainous area. Lost all power immediately and resulted in interference with steering, brakes, and need to move off of the roadway to avoid other traffic. Vehicle only has 11,300 miles, failure occurred without warning.
CategorySuspension
DateApr 23, 2020
StatePA
Description
Air suspension in the front goes down ,repaired and goes bad again soon . Its 6th time being repaired with only 32000 miles.
CategoryEngine
DateApr 17, 2020
StateCA
Description
Erg cooler leak *tr
CategoryEngine
DateApr 16, 2020
StateFL
Description
Recall vb!/nhtsa 19v-757 ,when I got this recall a couple months ago I went to my dealer and was told the parts would be available in april, called april 16th and was told that they have a lot of vehicles on the lots that need to be fixed first and check back in june to see if the parts are available for my vehicle. When I lookup the problems many of the same vehicles like mine are burning in just a short time. I am very concerned that this has not been a priority for the dealer or manufacture. I am not driving this vehicle as much as I want to, also not allowing my grand children in the vehicle. Lookup eco diesel ram trucks on youtube and watch them burn. *tr
CategoryBack Over Prevention, Electrical System
DateApr 08, 2020
StateKY
Description
Tl* the contact owns a 2018 ram 1500. The contact stated the backup camera automatically displayed the rear image when the vehicle was shifted to reverse however, after shifting the vehicle into drive the backup camera remained displayed. The contact stated that the camera displayed for an additional twenty minutes. The failure was intermittent. The vehicle was not taken to be diagnosed nor repaired. Neither a dealer nor the manufacturer were made aware of the failure. The failure mileage was 30,000.
CategoryPower Train
DateApr 04, 2020
StateMN
Description
I noticed, shortly after purchasing truck from a used car dealer with 96000 miles on it,that the gas mileage was getting worse steadily( highway miles ). Then one day, on the way home from work ,the passenger side rear tire was smoking. Took it over to my mechanic and found out my whole rear axle had to be replaced. This cost me almost 5000 dollars
CategoryAir Bags, Electrical System
DateMar 31, 2020
StateOH
Description
Flashing dash lights tpms warnings took truck in and was told nothing was wrong few months later truck caught on fire in my driveway,cause was unknown but adjuster said possible wiring harness, truck was parked and not running.*dt *tp
CategoryEngine
DateMar 31, 2020
StateAZ
Description
Ecodiesel engine failed at 38,000 miles. Main journal bearing allowed crankshaft to slip. The vehicle was in motion on a highway at highway speeds. Experienced severe engine shake.
CategoryEngine
DateMar 30, 2020
StateAK
Description
I was notified of a recall vb1 for the egr on my ecodiesel, took the truck to the dealership on 1/18/20 for inspection of the egr. Was informed no parts were available, nor would they be available until at least the end of april. Was informed trucks that used antifreeze coolant due to cracked egr would get replaced/repaired first. My truck has appetite for coolant, have used a bit over 2 gallons since new. You can smell coolant, one would think there was a leak, was informed it was the cracked egr. Coolant in the combustion chamber will cause premature engine failure. My truck was not returned to me until 2/25/20 because of other needed work. My fuel mileage has been well below the epa rated 27 mpg, is it because of the egr? I had family emergency in calif and I planned to drive there from my home here in ak, but dealership did not recommend driving that far because of possible engine failure along the way. I tried trading the truck for another one, but no dealership will take a truck in in trade with a open recall like this! Not even a ram dealership! I don't have any options except wait and now that the the nation is having coronavirus problems, how much longer will I wait for parts? This defect can cause fire or possibly accident due to engine failure
CategoryVisibility/wiper
DateMar 12, 2020
StateWA
Description
Tl* the contact owns a 2018 ram 1500. The contact stated there was an excessive amount of glue on the passenger? S side windows. The vehicle was taken to findlay chrysler jeep dodge ram post falls located at (550 n alberta st, post falls, id 83854) to be repaired however, the failure persisted. The manufacturer was notified of the defect and offered little assistance. The approximate failure mileage was 82,000.*dt*dt consumer stated imperfections of the glass on the vehicle was discovered when it was purchased at 42 miles on odometer. Windshield was replaced after several months. Consumer asked dealer about the glass on passenger and driver's door. Consumer was told there was too much glue was used by the manufacture which these defects caused distortion in viewing objects.*jb
CategoryElectrical System, Unknown Or Other
DateMar 10, 2020
StateTX
Description
The passenger seat sensor was not going off when someone was sitting there not wearing a seatbelt, while I was driving.
CategoryStructure:body
DateMar 10, 2020
StateTX
Description
Truck leaks somewhere. It is in the shop right now for the 3rd time for the leak. Got told it was fixed 2 times already and it still leaked. The truck has heated back seats and that's where the truck holds water, underneath the back seat storage. I won't use the heated back seats cause my carpet stays wet when it's raining. There is also a subwoofer under the backseat where it holds water, it's gotten replaced once already from the water damage. And it has gotten wet again. The carpet got replaced once, there was mold, and the carpet got wet again so they are going to have to replace it again cause there is more than likely mold from it holding water.
CategoryEngine
DateFeb 24, 2020
StateCA
Description
I just wanted to chare this with you guys my ram 1500 ecodiesel is still not fixed along with everybody else the vb1 recall fca is draining there feet the truck has been in service four times now and I am still losing coolant and there it I keep asking when are the correct parts going to be available to me and I get the same answer dealership says we dont know nothing call fca you call them and they say no remedy in site that they are working on the problem it's been almost 6 months now and still no parts available for the problem something needs to be done and very soon I thank you rafael.
CategoryEngine
DateFeb 14, 2020
StateFL
Description
Got the recall, took it to my dealer and they said it's not much of a problem, and when the fix is available they would let me know. Went online and seen several of the trucks like mine have been totaled from a fire, and they burn pretty fast. The dealer stated that the fix should be available sometime in april.
CategoryEngine
DateFeb 11, 2020
StateKS
Description
Severe power lag from the time you push the accelerator to the time the vehicle actually increases speed. Fuel mileage has decreased 30%. This is a problem while driving the vehicle.
CategoryEngine And Engine Cooling
DateFeb 11, 2020
StateWA
Description
2018 dodge ram. Consumer writes in regards to diesel egr cooler safety recall. *ld the consumer stated the part necessary to complete the recall repair were unavailable.*js *js*dt*jb*js*js
CategoryElectrical System, Power Train, Unknown Or Other
DateFeb 10, 2020
StateTX
Description
I entered my vehicle 2018ram1500 this morning after it had being stored inside my garage overnight. I sat down, pressed the brake and was about to start it when I noticed the shifter dial was on 'r' and began beeping continuously. I used the ignition button to switch from 'off' "acc" to 'start' and back/forth and pressing on the brake until I was able to shift the transmission to 'p'. Once in 'p' I pressed the brake and then started the truck. When I proceeded to move on reverse out of my garage, it began beeping continuously and flashing two messages on the display , "service shifter" followed by "service transmission shut off engine to engage park" then my radio blackout. I could still hear music and was able to control it but there was no display.
CategoryEngine, Unknown Or Other
DateFeb 10, 2020
StateCA
Description
I want to report a safety concern. The concern is already aware by the manufacturer but I want to address the potential risk it put our family in. The recall is known as the vb! Or nhtsa # 19v-757. We bought this truck to have a nice and reliable car to transport our 1 year old child in. Our last 2012 jeep grand cherokee left us stranded in the middle of the rode with our kid due to the computer telling all injectors to stay open and resulting in the motor hydro-locking itself. We took out financing to purchase and the great 2018 ecodiesel dodge ram. Just 2 months into owning this my wife lost all power going down the freeway. She reported mass amount of smoke coming from the hood and thank god she managed to merge over all lanes and to the best of her ability with no power got the truck off the highway by about 5 feet and then quickly turned off the motor and distanced her self from the truck. She called me in complete panic. This story would be much different if our child was strapped into the car seat on this particular drive. Since this occurrence the truck has been parked in over flow at my local dealership and continues to sit until fiat discovers a correct repair to the cracking egr. I warn you to all your family members that you haul down the road in your ecodiesel. This is a real concern! Dealership has confirmed this was a result of the vb1 recall. Their was no exterior damage to the truck as the motor was quickly shot off. The intake manifold needs to be replaced, and a new turbo is also needed. I am no sure of what other internal engine components are needed replacement.
CategorySuspension
DateFeb 04, 2020
StatePA
Description
The air suspension fails and the front end goes down and its a very rough ride . With in 28000 k miles it has gone back to repair three times for this problem. Called ram help center they wont take the vehicle back or do recall . Big safety problem. *ln*jb
CategoryStructure:body, Unknown Or Other
DateFeb 01, 2020
StateIL
Description
I bought my 2018 ram 1500 express crew cab 4x4 a year and 2 months ago. In about a month after purchase I got a star-shaped crack on my windshield. In a few days I slightly hit the windshield with a wiper to remove a snow from it. And that star-shaped crack suddenly went all way through the windshield, from side to side. I replaced the windshield with the oem mopar one, identical to the factory one. A few days ago I was driving through a little town where I work, maintaining the speed of 30 mph due to the limit. Suddenly I heard something (very far from significantly heavy) hit my windshield. I've got a 3-4 inch crack from the bottom right edge (passenger side). I contacted the manufacturer, and it's representative told me to go to the authorized dealer for inspection. The service manager at the dealership showed me there is a tiny, needle tip size rock chip, about a couple inches from the edge on the crack. He said, there's no issue with anything about the windshield itself and stated that I have to replace it on my own. I called back the manufacturer and got the response there's nothing they can do for me in such a case. But as a part of the common sense: if the windshield gets cracked so easily, from the consumer's standpoint there's an obvious manufacturing defect and significant deviation from the defined quality and safety standards.
CategoryElectrical System
DateJan 30, 2020
StateTX
Description
The center console on the truck freeze up, turn blue for a few then resets or turn black the resets or when reversing the backup camera freezes and still shows the picture when you put the vehicle in drive this has been going on for about a year, ucconect and ram said there would be a fix in dec 2019 and there is still no fix, looking at your recalls recalls from the dec 2019 notices recall umber 19v-886 or chrysler's umber ve2 is the exact same thing that is going on with my truck
CategoryElectrical System, Vehicle Speed Control
DateJan 28, 2020
StateTX
Description
I was driving down a windy country road and the cruise control engaged itself and set to 90 mph while I was driving about 50-55. Cancel did nothing, using the brakes caused them to squeal but the vehicle remained accelerating. I was able to disengage by putting the engine in neutral and using the push button to shut it off.
CategorySuspension
DateJan 28, 2020
StateWA
Description
Air suspension gives out will at high rates of speed. It becomes unsafe to drive. And is not reliable to be on the road as not having suspension in a new vehicle at high or slow rates of speed is a severe safety issue. This is the third time this had happens and will be in the shop again for a quick fix by the dealer. I will be contacting wa state attorney general to do a lemon law as this fall in the un safe category.
CategoryElectrical System
DateJan 22, 2020
StateIL
Description
Tl* the contact owns a 2018 ram 1500. While driving at various speeds with the air conditioner or heat activated, there was an abnormal musty and or moldy odor detected. There were no warning lights illuminated. The vehicle was taken to auffenberg dealer group 187 auto ct, o'fallon, il 62269 (618) 624-2277 but was not diagnosed or repaired. The manufacturer was contacted and made aware of the issue. The failure mileage was approximately 18,000.
CategoryEngine
DateJan 21, 2020
StateTX
Description
Tl* the contact owns a 2018 ram 1500. The contact received notification of nhtsa campaign number: 19v757000 (engine and engine cooling) the contact called the don davis motor company inc dealer (979-543-329, located at 2011 n mechanic st, el campo, tx 77437) and it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact was provided a case number: 74969581. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryEngine
DateDec 27, 2019
StateOH
Description
Tl* the contact owns a 2018 ram 1500. The contact received notification of nhtsa campaign number: 19v757000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called hernstein chrysler dodge jeep (located at 133 marietta rd, chillicothe, oh 45601, 740-773-2200) and was informed that the part was not available. The dealer diagnosed that the vehicle had micro fractures in the egr. The dealer advised the contact not to park the vehicle near his home due to it being at a high risk of catching fire because of the fractures in the egr. The manufacturer was made aware of the failure and provided a case number. The manufacturer also informed the contact that they were unable to provide a loaner vehicle. The approximate failure mileage was 26,000.*dt consumer stated that the vehicle was taken to dealer on 10/24/2019. Manufacturer issued a recall and informed consumer that parts to fix the issue would not be available until june 2020. *dl
CategoryFuel/propulsion System
DateNov 21, 2019
StateCA
Description
After fueling the truck the fuel nozzle gets stuck in the filler tube. I have to twist and pull very hard to get the fuel nozzle out of the tube spilling fuel on to the ground and myself. Looking on youtube this seems to be a very common issue. I cut my finger while trying to pull out the nozzle,
CategoryUnknown Or Other
DateNov 18, 2019
StateOR
Description
The egr unit in my truck is cracked. My dodge dealer states that there is a backorder on the parts and additionally I think they don't have a remedy and are calling that a "backorder". The coolant vapor that enters my truck is causing headaches and I am concerned my truck may catch on fire due to the documented facts regarding cracked egr units. The coolant vapor enters the truck cab while moving or parked and with and without the heater fan being activated.
CategoryEngine, Structure:body, Wheels
DateNov 17, 2019
StateCA
Description
My vehicles has had a 2 recalls and have also taken in for repair. Recently I had to take it for a ticking noise, they found that the ticking noise was due to an exhaust leak on the right exhaust manifold. Every several months there's a new issue found with my vehicle.
CategorySuspension
DateNov 14, 2019
StateWA
Description
Air suspension goes out hard to drive when air suspension goes out not driving it sits low and on numb stops driving with no suspension is a law suit waiting to happen
CategoryFuel/propulsion System
DateNov 06, 2019
StateTX
Description
Tl* the contact owns a 2018 ram 1500. While attempting to refuel the vehicle, the fuel pump hose erroneously shut off. The vehicle was taken to bayshore chrysler/jeep (5225 i10 east, baytown, tx) where it was diagnosed that the fuel tank check valve was faulty and needed to be replaced. The fuel tank, filler neck, and fuel pump were all replaced and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 32,000.
CategoryPower Train, Vehicle Speed Control
DateOct 16, 2019
StateFL
Description
Driving home from work. Had used cruise control at 70mph on freeway, but had not used it in town. I was decelerating for a stop light, when it turned green. I was probably traveling 15-20mph when I began accelerating again. I heard a click, like a relay or solenoid and the vehicle began to accelerate as if I had hit "resume". Last speed preset had been 70mph. I was able to cancel the acceleration by hitting the brakes, but I nearly rear ended the car in front of me. I did not hit "resume" by mistake either, as my hand was not on the steering wheel near the buttons. In further troubleshooting, the cruise will not engage below 25mph. If resume is pushed before passing 25mph (during acceleration), then nothing happens.
CategorySuspension
DateOct 07, 2019
StateIN
Description
Unpredictable vibrations at various highway speeds. Sometimes annoying other times more severe. This condition also existed on my previous 2017 ram 1500 that I just traded in. This is the second ram 1500 that has had the exact same symptoms. I just bought this truck brand new 10/05/19. Dealers cannot solve, and fca customer care is useless. I suspect this is a know issue with ram. The standard canned answer is it is the tires.
CategoryElectrical System, Engine, Unknown Or Other
DateSep 27, 2019
StateMS
Description
The back up camera goes out and black outs at times. Sometimes it looks like a old tv with wavy lines. The drivers window controller, you have the ability to use auto down and auto up. At times, you must hold up on the window switch to make the window go up. The headlights come on when you enter a dark garage and when you pull out they stay on. My vehicle does not have daytime running lights. The headlights will come on during morning with full sunshine. Sometimes there is a very loud knocking coming from the motor . Sounds love like a bad valve.
CategoryEngine, Power Train
DateSep 26, 2019
StateMI
Description
While driving the vehicle lags power to move vehicle for about a 4 sec delay then power will move the truck absolutely a safety issue especially when the vehicle is cold form a stop. Happens every time I drive the truck.
CategoryAir Bags, Electrical System, Service Brakes
DateSep 25, 2019
StateGA
Description
I was unable to stop vehicle as I was approaching an intersection on a city street went to press on the brakes all the lights started flashing, brake system flashed, no traction light came on, vehicle turned off. Ended up impacting 3 other vehicles and a school bus. My airbags never deployed, and the vehicle was deemed a total loss by my insurance company. All parties were injured in the accident, almost all are seeking representation from attorneys for their injuries.*dt *as
CategoryEngine, Vehicle Speed Control
DateSep 20, 2019
StateNV
Description
Long lag between the time you step on the accelerator and the when the truck would respond. Created dangerous situation specially merging with fast moving traffic and moving from stop signs. Vehicle would go into limp mode without warning. It was deemed to a lemon and fca bought it back only to resell to someone else.
CategoryEngine, Fuel/propulsion System, Unknown Or Other
DateSep 19, 2019
StateCA
Description
I own a 2018 ecodiesel and when my truck went in for an oil change they did an update called aem or v08 emissions update. After the update my truck no longer accelerates from a stop. It crawls at under 10mph extremely slow aprox. 90 seconds until the vehicle accelerates. This is extremely dangerous I have been in 3 near accidents due to a lack of acceleration. In addition to the lack of acceleration I now get much lower gas mileage. Prior to the update I was getting 27 mpg, now the best I have gotten was 19mpg. I feel this should be against the law, to purchase a vehicle that get good gas mileage and drives they way it did when I test drove it, which is the reason why I purchased it. Only for them to completely change my vehicle after the purchase without my permission is to me a bait and switch.
CategoryVisibility/wiper
DateSep 17, 2019
StateTX
Description
Tl* the contact owns a 2018 ram 1500. While driving various speeds, the air conditioner switched to recycle mode in the rain and the windshield fogged up. In addition, during inclement weather, the defroster failed to work. The vehicle was taken several times to frisco chrysler dodge jeep ram (9640 tx-121, frisco, tx 75035, (214) 390-7543) where it was diagnosed that the evaporator coil was clogged and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and provided case number: 59792292. The contact was referred to the local dealer. The failure mileage was 5,000.
CategoryAir Bags, Seat Belts, Structure:body
DateSep 06, 2019
StateWI
Description
The truck was in a head on collision with a deer in 2018 that did not result in the air bags deploying. The truck was traveling on a county highway when a deer ran out and was struck with the front end of the truck. In august 2019, the truck was traveling on a country road when the driver struck a guard rail head on. This collision also did not deploy the air bags. Also, the seat belts did not disengage after the accident (they stayed in the locked position). After talking with the tow truck company and the auto body shop, they felt that the severity of the second collision and the location should have deployed the air bags, but it did not. The pictures and police report are for the second collision.
CategoryVehicle Speed Control
DateAug 20, 2019
StateWI
Description
From new, the ram 1500 with the eco diesel engine has had a significant hesitation when cold creating a safety hazard. When I leave work I need to cross a multiple lane highway highway with a speed limit of 55 mph. I could walk across the highway faster then what the truck will cross it. I have the latest software update for engine control that ram is offering. I've taken it to the dealer and contacted ram customer assist about the issue. All I was offered was a few free oil changes. Both say there is nothing they can do. I did get the customer assist contact to state she would relay the message to engineering. I will select today's date below as to when this problem happened, but it does it every day it is driven.
CategoryEngine
DateAug 05, 2019
StateMN
Description
Tl* the contact owned a 2018 ram 1500. The contact connected an engine block heater to the vehicle during cold inclement weather conditions. The vehicle was parked in the contacts drive way, when an individual informed the contact that the vehicle was on fire. The contact discovered that the driver side of the vehicle was on fire. The contact entered the vehicle and attempted to reverse to move the vehicle away from his home. The vehicle failed to reverse so the contact attempted to extinguish the fire using a fire extinguisher to no avail. The contact mentioned that a few days prior to the incident 4- 5 fuses blew out in the vehicle. The fire was extinguished by the police that arrived. A police report was made. The contact did not sustain any injuries. The vehicle was deemed totaled by the contact's insurance. The contact called lot lagers mankato (1815 madison ave, mankato, mn 56001 (507) 625-5641) where no assistance was provided. The manufacturer was made aware of the failure. The fire was not in relation to any open recall. The failure mileage was 26,500.
CategoryElectrical System
DateAug 01, 2019
StateIN
Description
The vehicle consisted of multiple times of t he vehicle not starting and having to be jumped for the vehicle to start. This vehicle has now been in the odaniel ford dealership in fort wayne, in for over 30 days with still no resolution - in since june 27th 2019 it is now august 1st and still no resolution has been determined on correcting this issue and have been given multiple rental cars along with being stuck paying for one of the rental vehicles as chrysler customer service has not returned our calls on case number 59164537 for the charge to my personal credit card. No contact either is being given from an additional case regarding the second ticket of the truck being in service this long with ticket 59395927. Both tickets were given to us from chrysler customer service.
CategoryAir Bags
DateJul 29, 2019
StateFL
Description
Tl* the contact owned a 2018 ram 1500. The contact stated that while driving about 60 mph in the rain, the vehicle hydroplaned and crashed into a concrete barrier and sled backwards, blocking two lanes of traffic. There was no warning. The air bags did not deploy. A police report was filed. The contact sustained injuries that required medical attention the following day. The injuries included sprained hand and a large abrasion on the left arm. The vehicle was totaled and was towed to a tow yard. The contact called the central florida chrysler dodge jeep ram dealer (407-641-2080, located at 8675 commodity cir, orlando, fl 32819) and stated that the technician did not offer any assistance. The manufacturer was not made aware of the failure. The failure mileage was provided. *dt*jb
CategoryVehicle Speed Control
DateJul 14, 2019
StateMS
Description
Takata recall cruise control only works part of the time. Sometimes works the first time you push the button and sometimes you can push it no matter how hard or soft 50 times and it won't come on at all. No matter the speed your driving.
CategoryElectrical System, Electronic Stability Control, Exterior Lighting
DateJul 07, 2019
StateIN
Description
Drove the vehicle about 4 hours to pick up my daughter. Had the vehicle idling for a while as I waited for her arrive since she was running late. Put the car in drive and started to head home and the service shifter message came on. Then the transmission warning came on as well as a message with the brake system. The service engine light came on as well as the lightening bolt in red. I stopped and turned everything off hoping to reset and when I turned the vehicle on everything disappeared until I got back on the highway and then I had problems accelerating as all of gages didn't seem to engage. I got to the next exit and pulled into the closest parking lot and turned the vehicle off. However, it did not turn off. All of my gages went bessel, the windshield wipers turned on, on their own, and then all the lights on the shifter turned red and flashed. The dashboard continued to light up like it was trying to reset. I tried to start the vehicle and it would not start. Once all the lights finally turned off I was able to start the vehicle but the check engine light is still coming on.
CategoryPower Train
DateJul 06, 2019
StateMI
Description
There is a recall on the driveshaft that can cause the incomplete weld to brake and cause crash v48 is the recall. When I went to the dealership on 6/27/19 was told that the part needs to be ordered. Today is one week later and still no part I have contacted chrysler directly and was told the parts are available so not sure why I'm still waiting on parts? It's dangerous to drive the vehicle according to the recall note.
CategoryPower Train
DateJun 26, 2019
StateWI
Description
I received a recall notice (v48/nhtsa 19v-324) for my 2018 dodge ram 1500. The fca assistance center set me up with a dealership that can repair the issue, I called to schedule (they said next tuesday july 2nd). The fca assistance center deemed my truck undrivable by approving a tow truck to haul my vehicle to the dealership for repairs. The dealership did not offer a loaner so I can get to work tomorrow, so I called the fca assistance center to get a vehicle due to product liability. They put me on hold, then responded with "I will get back to you tomorrow.. What's the best phone number to reach you?"
CategoryUnknown Or Other
DateJun 20, 2019
StateWV
Description
Radio in vehicle freezes/locks up preventing use of the radio volume, climate controls and back up camera. Screen either locks up or turns blue while backing up, preventing utilization of the back up camera. This issue happens while the vehicle is stationary or in movement.
CategorySteering
DateJun 07, 2019
StateNY
Description
Power steering failure. Power steering locks up intermittently, more so when making a left turn. Service power steering message comes up in dash and then disappears after a couple seconds. This incident happened both when vehicle was in motion making a left turn in an intersection almost causing a collision and also when parked and attempting to steer left attempting to duplicate the problem.
CategoryFuel/propulsion System
DateJun 02, 2019
StateCA
Description
When fueling the vehicle the pump handle will stick inside the tank. Also when filling up with gas the pump stops as if the vehicle is saying it is full. You have to continue squeezing the handle for gas to come out. The vehicle is off and in a stationary position while filling the tank. I have to look at the gallons I am putting into my vehicle so I know the vehicle is full. However there have been a few times the tank has overfilled causing gas to come out of the tank. Again once finished filling up I can not easily just pull the handle out and replace back to the pump I have to grab the handle with two hands then position the handle pulling up on it and pull back and fourth until it finally decides to come out of my tank. There had been a time my girlfriend took the vehicle out of town and she filled it before she had left. Again the handle for gas was stuck and I had to leave work to go and get it out for her. Leaking gas out of the tank is really bad for the environment and also I get nervous since I feel like pressure is building up while filling as well. This has to be happening to more vehicles like mine. And if so we have to figure out how this can be fixed. Thank you for your time and help on this matter.
CategoryService Brakes
DateJun 01, 2019
StateTX
Description
After turning from the highway feeder onto a small road, I knew a large bump in the road was coming up. Everyone who travels the road knows about it and how you need to slow down. After I made made the turn, I applied my brake in anticipation of the bump, however nothing happened. There wasn't any pressure. I tried one more time and it was the same result. I then tried to consecutively pump the brakes, but there was no change. At that point I was approaching the cement mixer in front of me. I was so close that I knew impact was inevitable. I put my arms to the side, faced forward, and kept my body loose at the last second to try to minimize any injuries and thankfully it worked. My vehicle directly hit the cement mixer in front of me. Almost all damage was done to my vehicle with minimal to the mixer.
CategoryFuel/propulsion System
DateMay 23, 2019
StateTX
Description
Tl* the contact owns a 2018 ram 1500. The contact stated that he could not add fuel to the fuel tank at several different fueling stations. The vehicle was taken to port lavaca dodge chrysler jeep ram fiat south port (1901 tx-35, port lavaca, tx 77979, (361) 403-0664) more than four times, but they could not determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 7,000.
CategoryPower Train
DateMay 20, 2019
StateMI
Description
Tl* the contact owns a 2018 ram 1500. The contact stated that while parked in the driveway when exiting the vehicle with the driver door still open, the vehicle shifted into reverse independently, rolled away rapidly, and knocked the driver down to the ground. The vehicle rolled away crossing a street and crashed into a house where it came to a stop. The contact suffered injuries to his left leg/foot, the left wrist was scrapped, the left elbow was bruised, and the right knee scrapped where medical attention was scheduled to be received by his doctor. No police report filed. The vehicle was taken to galeana's van dyke dodge dealer (28400 van dyke ave, warren, mi 48093 (586) 573-4000) where the vehicle was being repaired for the rear bumper and rear passenger side quarter panel. The vehicle was not repaired as of yet. The manufacturer was not made aware of the failure. The failure mileage was 11,000. *dt*jb *dt photos attached *jb *dt*jb
CategoryAir Bags
DateMay 19, 2019
StateCO
Description
I was driving my new dodge ram 1500 truck in denver, colorado. I was driving 25mph on a street/ avenue, my vehicle was in motion. A chevy tahoe unexpectedly smashed into the passenger side of my truck [ I was "t-boned"]. Not one single air bag inside the truck deployed !!! I was on my way taking a co-worker home from work. We both work sheet metal construction daily. An ambulance, fire dept., and police dept. All showed up. My co-worker and I both sustained injuries. I had to be taken by ambulance to denver health hospital. Where the doctors all exclaimed, that my injuries wouldn't have been so bad had my air bags deployed. I personally suffered injuries to my left shoulder-clavicle area, as well as injuries to the left side of my neck, and between both of my shoulder blades. And the doctors are recommending now that I be seen mandatorily by a neurosurgeon here in denver, colorado, for my neck and shoulder injuries. *dt *dt *tr
CategoryWheels
DateMay 06, 2019
StateAZ
Description
Re: gooyear warngler sra p275/60/r20. 4 tires problems. 1st tire blew at 45mph, second tire showed split inside, 3rd tire blew at 75mph on freeway caused damage to vehicle. 4th tire took in for slow leak, tech also found tire had 1" bubble stating, tire was separating in the middle of the tread.
CategoryElectrical System
DateMay 02, 2019
StateMI
Description
Truck failed to start. This is the 4th time that this has occurred.
CategoryElectrical System
DateApr 29, 2019
StateFL
Description
The parking sensor for the front and rear of the vehicle show the visual indication on the dash but the audible sound only works on occasions. The alert is supposed to work at low speed or if you are to close to an object even if your vehicle is not in motion. The has happened off and on since the vehicle was purchased new. Powertrain control safety recall u61 has been completed and has not solved this issue.
CategoryElectrical System
DateMar 30, 2019
StateMI
Description
Vehicle has failed to start 3 times in 2 1/2 months. I required road service each time. This occurred on jan. 16, 2019, mar, 20, 2019 and mar. 23, 2019. Vehicle had been used for errands involving several stops with only a couple of miles in between, then it would not start and the battery was completely dead. Dealer has looked at vehicle and noted that there are scores of 'low voltage' codes in the computer. This problem matches those noted in nhtsa recall u87. The 'crew cab' version of the truck is included in the recall but the 'quad cab' version is not. I cannot get the vehicle repaired and do not feel safe driving it if it may not start, anywhere anytime.
CategoryEngine, Power Train
DateMar 29, 2019
StateCA
Description
Tl* the contact owns a 2018 ram 1500. While driving approximately 60 mph, the vehicle shifted into neutral and decelerated without warning. Additionally, there was a strong exhaust odor in the vehicle. The contact stated that several people became ill to the point of throwing up and almost passing out. Medical attention was not received. The vehicle was taken to stockton dodge chrysler jeep ram (located at 3333 auto center cir, stockton, ca 95212, (209) 956-1920) to be diagnosed, but the test was not yet completed. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 3,000.
CategoryFuel/propulsion System
DateMar 26, 2019
StateCA
Description
Fuel nozzle becomes lodged/stuck in fuel tank after pumping gas. Issue began when the truck was brand new and been ongoing. Manufacturer and dealership are aware and no action has been taken.
CategoryFuel/propulsion System
DateMar 19, 2019
StateCA
Description
Most, but not all of the gas station filling nozzles stick in my gas filler when I try to remove them. They are very difficult to remove and requires a lot of pulling and twisting to get them out. This happens all the time, not one time as calendar shows.
CategorySuspension
DateMar 15, 2019
StateCO
Description
Tl* the contact owns a 2018 ram 1500. While driving various speeds, the air suspension failed and the "service air suspension" warning indicator illuminated. The air suspension was repaired three times by larry h. Miller colorado chrysler jeep (350 s havana st, aurora, co 80012, (720) 262-2215), but the failure continued. The vehicle had not been repaired for a fourth time. The diagnostic information was not provided. The manufacturer was notified. The failure mileage was 7,000.
CategoryElectrical System, Unknown Or Other
DateMar 11, 2019
StateLA
Description
I have a radio that is not operating correctly and according to chrysler there is no fix and/or could never be a fix
CategoryWheels
DateMar 08, 2019
StateTX
Description
Bought new march1, 2018. Vibrates and returned to dealer to fix. Shop foreman drove and said it was ok. I took him myself and vibration was exactly where I said-at 60 mph plus. Dealer balanced tires and said one was off 1//4 of oz. Still vibrates as if nothing done.
CategoryService Brakes
DateMar 07, 2019
StateNJ
Description
Tl* the contact owns a 2018 ram 1500. While the vehicle was parked and unoccupied, it rolled down a hill on its own. The failure occurred five times. The vehicle crashed into a neighbor's tree, but was not damaged. The most recent failure occurred this morning. While the contact's daughter was inside the vehicle, it rolled backwards a few feet on the same hill before stopping. There were no warning indicators illuminated. The vehicle was taken to chrysler jeep dodge ram of warwick (185 ny-94, warwick, ny 10990, (845) 986-2021), but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 20,000.
CategoryElectrical System, Suspension
DateMar 06, 2019
StateMN
Description
Truck started on fire due to electrical problem (block heater failure or other electrical) *dt*jb
CategorySuspension
DateMar 03, 2019
StateIL
Description
Air suspension fails when cold. Vehicle was stationary. Very common problem. Vehicle is not driveable when this occurs.
CategorySuspension
DateMar 03, 2019
StateTX
Description
Takata recall
CategoryVisibility:defroster/defogger/hvac System
DateFeb 11, 2019
StateNC
Description
Tl* the contact owns a 2018 ram 1500. The contact stated that the defroster failed to defrost the windows when the heater was activated. There were no warning indicators illuminated. The vehicle was taken to crown dodge of fayetteville (436 n mcpherson church rd, fayetteville, nc 28303, (910)-920-9613) to be diagnosed, but the cause of the failure could not be duplicated. The failure recurred. The manufacturer was made aware of the failure and informed the contact that he would have to take the vehicle back to the dealer for more diagnostic testing. The failure mileage was 88,200.
CategoryStructure:body
DateFeb 09, 2019
StateCA
Description
Brand new truck with all kinds of paint issues and fca does not want to do anything for me shame on them
CategoryFuel/propulsion System
DateFeb 05, 2019
StateCA
Description
Fuel nozzle repeatedly gets stuck in fuel filler housing. Unable to dislodge nozzle. Filler assembly broke and filler neck loose. Now unable to fill gas tank
CategoryElectrical System
DateJan 19, 2019
StateTX
Description
The uconnect does not work all the time some day it will work and then the next time I try to use it it doesn't
CategoryPower Train
DateDec 16, 2018
StateOR
Description
While driving on an interstate 5 in washington in cruise control at 76mph going up hill, the truck made a gear grinding noise. I turn off cruise and let the truck coast uphill, the truck was making a whining uphill. I gave the truck some gas towards the top of the and at that point the truck violently shook, I heard a loud thud and saw sparks flying from the rear end. I was going down hill by this point. I saw a large metal piece come flying off the rear of the truck. When I went to pull over, the truck was hard to steer and control, the rear wheels locked up the last 8-12 feet before stopping. Upon getting out I noticed the driveshaft dropped & hanging from the vehicle. I was able to find & pick up the large piece that went flying off. I had to have the vehicle towed 70+ miles to my home town to a local dealer. The truck was purchased in april 2018 and this happened mid december 2018. The truck had approx 29,550 miles on it at this point. The truck was bought in april 2018 brand new with 18 miles on it. All maintenace has been followed per ram's recommendations.*dt ? Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).?*jb
CategoryFuel/propulsion System
DateNov 22, 2018
StateCA
Description
Fuel filler gets stuck in nozzle when fueling vehicle. This has happened numerous times
CategoryElectrical System, Fuel System, Gasoline, Seat Belts, Structure:body
DateNov 21, 2018
StateMA
Description
Vehicle only has 12,800 miles. 4th trip to the local dealer. 3 times towed due to the disable. While driving vehicle shuts down and has no power. 1st time was informed during gen. Maintenance the computer housed no data as the vehicle stalled when putting it into gear. The next 3 times were all identical as it is clear it is starvation of fuel. Fuel pump changed after 1st tow. Sending unit changed after 2nd tow. Not sure after 3rd tow yet. It is incredibly unsafe as the loss of power to the motor creates loss of power steering. Not to mention being disabled in traffic and the safety concerns! In addition the passenger seat buckle has malfunctioned and has been on order for over 3 weeks. Now I can safely have a passenger in the car. Also minor but the front bumper is already rusting! And a couple other things. *tr
CategoryVehicle Speed Control
DateNov 16, 2018
StateCA
Description
Tl* the contact owns a 2018 ram 1500. While driving into a garage with the brake pedal depressed, the vehicle accelerated and crashed into the corner of the contact's house. There was no warning indicator illuminated. The air bags did not deploy. The contact sustained minor injuries that did not require medical attention. The vehicle was damaged, but was not towed. The vehicle was taken to sierra motors chevrolet cadillac buick gmc (209-984-5272, located at 18475 5th ave, jamestown, ca 95327) to be diagnosed, but the cause of the failure could not be determined. The contact stated that the failure recurred. While the contact's vehicle was reversing towards another vehicle, with the brake pedal depressed, the vehicle accelerated without warning. The contact struck an individual standing in a private driveway. The individual sustained a minor injury that did not require immediate medical attention. The vehicle was damaged, but was not towed. The vehicle was taken back to the same dealer where the computer system was evaluated, but the failure was not diagnosed. The manufacturer was made aware of the failures and stated that the contact would be called back. The contact was not called back. The vehicle's body damage was repaired by the insurance company. The failure mileage was approximately 2,400.
CategoryFuel/propulsion System
DateNov 05, 2018
StateCA
Description
After putting the fuel nozzle in gas tank filler pipe, it gets stuck when trying to remove it from the filler pipe. I understand this is very common on this model. Vehicle was parked at gas station and off when filling up. This happens often with this truck and I have less than 3500 miles on it.
CategorySuspension
DateNov 01, 2018
StateOK
Description
Sometimes, when I make a left or right turn or hit a bump in the road, or a pothole, there is a "thud" sound in the front of the truck. The sound is like metal against metal. I've talked to the dealership and they didn't hear it when they took it for a test drive.
CategoryWheels
DateOct 22, 2018
StateIL
Description
On october 18, 2018, after driving our 2018 ram 1500 a short distance on city streets, my son pulled into a parking lot when the left rear tire (goodyear wrangler sr-a, p27560r20) suddenly went completely flat. He had not hit anything, and the tire pressure light just came on prior to the tire going flat. The tires were on the truck when it was purchased new earlier this year, and had approximately 11,000 miles on them. The tire had split along the side wall close to the rim, and could not be repaired. The tire was taken to a dodge dealer, who said the tire wouldn't be covered under any warranty even though nothing had been hit to cause the damage. A claim will be filed with insurance.
CategoryFuel/propulsion System
DateOct 12, 2018
StateCA
Description
Truck has less than a 1,000 miles on it. Made first attempt to fill tank-nozzle difficult to put in tank spilled gas all over, difficult to remove. Needed gas again, my son tried putting gas and had same issue, but more difficult to remove. 3 time I tried filling-extremely difficult to get nozzle in, would only puts small amounts of gas in at a time without shutting off-nozzle would not come out. Station attendants tried with no success, suggested I call a tow truck to remove it. Son lived close so he came and finally had to use a screw driver to remove nozzle. Took truck to dodge-yes they are aware of issue but have no fix and I will just have to deal with it. Looked at dodge chat posts and many people have the same issue. Suggestions from other dealers included replacing the tank at the owners cost ( text="Who are we? We are Lemberg Law, a Consumer Law Firm" smalltext="Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today!  There is no charge unless we win." img="balance" color="green",000. 00) I chatted withe dodge and they said the same- if it becomes a recall then they would re-imburse the owner. This is a design flaw by the manufacture should be covered by dodge. This is dangerous, spurting fuel and inability to remove the nozzle. I am 72 with a disabled husband and only vehicle available to me -I should not be afraid to put gas in the truck
CategoryElectronic Stability Control, Suspension
DateSep 13, 2018
StateOH
Description
At 5 months 3600 miles of ownership the 4 corner air suspension went out. This also caused me to loss my electric stability control of the vehicle. While driving down the highway and switching lanes (before I know of the issue) the truck became very loose. I was driving at the speed limit and just the act of changing the lanes caused the rear end to sway a bit. I feel if this had happened to a less experienced driver they could have overreacted and caused an accident. A 16 year old would have reacted a lot different than myself a 40 year with driving experience in many different situations. The suspension going out in these vehicles is a known problem and needs to be taken care of. Dodge should own up to it. Bottom line, the 4 corner air suspension will cause serious injury or death to someone driving at highway speed when it goes out. I feel they are been enough issue with them that the air suspension should be discontinued and option giving to go back to standard suspension or warranty them for the life of the vehicle.
CategoryElectrical System, Electronic Stability Control, Engine
DateSep 07, 2018
StateCA
Description
Sudden, momentary (1-3 sec) deceleration accompanied by partial (?) electrical power loss (noted dashboard display blanked out during latest 2 events). Event occurred approximately 6 times from feb 2018 purchase date through aug 2018. Each time the vehicle was moving at highway speeds of between 70mph and 85 mph. More details are provided in the attached . Pdf file (too many words to fit within the constraints of this data entry field).
CategoryPower Train
DateSep 01, 2018
StatePA
Description
I want to buy this vehicle . The recall is check rear end gear oil and you don,t have a remedy for it yet???? How much does it take to remove the gear oil plug and check the level. You are holding up my purchase on this vehicle!!!
CategoryElectrical System, Seats
DateAug 24, 2018
StateFL
Description
Passenger side heated seat prematurely turns off. Dealer states it is turning off because it is reaching max temperature so the safety mechanism is shutting it down so it does not burn up wiring. Only a handful of other trucks have this problem. Other truck owners with the same make and model of truck do not have this problem.
CategoryUnknown Or Other
DateAug 23, 2018
StateCA
Description
When my truck ran out of gas in the middle of the freeway off ramp we were unable to push it to the side of the road because the brakes were locked. I had at least five gentlemen offer to help me push it out from blocking the off ramp but we could not because of the locked up brakes. I sat there for 45 minutes being cursed at and honked at because chrysler stupidly thought it is a good idea to have the brakes lock whenever the engine stalls. I called the dealer and they said yes it does that on purpose but agreed it probably a bad feature. This could have been much more dangerous had it stalled on a blind curve or the middle of the freeway. Horrible, horrible idea and very unsafe!
CategoryPower Train, Structure:body, Suspension
DateAug 21, 2018
StateAZ
Description
We bought the vehicle brand new at bill luke in phoenix arizona, after getting the vehicle home we noticed the underneath of the vehicle is rusted and the paint is flaking off. We meet with the district manager of chrysler and she stated rust is normal on brand new vehicle, they took off a couple of parts, cleaned them up and painted, we asked about all the other parts, engine block, suspension parts, oil pan, outer wheel bearing covers and they let us know they are not going to do anything. The dealership body shop, used touch up paint on the areas the paint was flaking off and that came right off and more paint is flaking off and chrysler is not going to do anything about that either.
CategoryService Brakes, Steering
DateAug 17, 2018
StatePA
Description
I was driving about 35-45 mph was attempting to move into the right lane and I felt my steering wheel lock up. It wouldn't let me turn my wheel. So then as I attempted to slam on my brakes so I did t hit a tree the brakes went to the floor and I smashed into the tree and the. I to the woods. I was taken to the hospital 911. The hole front of the truck is destroyed.
CategoryTires
DateJul 24, 2018
StateWI
Description
Tl* the contact owns a 2018 ram 1500 equipped with goodyear wrangler sr-a tires, size: 275/60r20. While driving 60 mph, the front passenger tire blew out without warning. The vehicle was taken to the dealer (ewald kia of oconomowoc, 36883 e wisconsin ave, oconomowoc, wi 53066, (262)-569-6500) for diagnostic testing and it was confirmed that the tire damage was due to contact with a curb, which caused wear and tear. The tire was replaced. The manufacturer was notified of the failure and an inspector confirmed that the damage was wear and tear from making contact with a curb. The tire and vehicle failure mileage was approximately 5,100. The vin was not available. *tt consumer stated: correct time line of events: july 6th flat rear driver-side tire while driving at about 30mph. July 7th front passenger side tire blew driving between 75 and 80mph. Milage on second tire about 4100. July 9th service manager informed me of rep's findings of which my husband and I are disputing. We to different licensed dealer and asked the manager for a second opinion, he stated he didn't see the "curb checking" evidence, but did observe tread separation. Vin not available updated 10/18/18*jb
CategoryFuel/propulsion System
DateJul 20, 2018
StateCA
Description
I observed a owner trying to remove the gas station's filler hose after shut off without success. Once the vapor recovery hose nozel was inserted, the collar on the hose locked on the filler tube. It was extremely difficult to remove, so after jerking etc it finally came out. The problem is the angle of the tube and no clearance from the body of the pickup bed. The owner of the gas station said it was not the first time for this specific vehicle. He is at monroe and walnut at red bluff, ca, 96080. He is a very concerned owner.
CategoryElectrical System
DateJul 16, 2018
StateFL
Description
Started car in morning and back up camera flashed on and would not come back on. Put car in park and reverse and still no picture. Turned car off and still no picture. The manual camera button would not activate camera either.
CategorySeats
DateJul 02, 2018
StateIL
Description
2018 dodge ram 1500. Consumer writes in regards to hole in drivers side seat. *ld the comsumer stated the failure may be due to the seat heater over heating. *js
CategoryFuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
DateJun 25, 2018
StateCA
Description
Tl* the contact owns a 2018 ram 1500. While the vehicle was at a fuel station being refueled, the fuel pump nozzle became stuck and was difficult to remove. The dealer (bob baker chrysler jeep dodge ram, 5555 car country dr., carlsbad, ca 92008, (760) 814-9664) informed the contact to call the manufacturer. The vehicle was not taken to the dealer for diagnostic testing or repairs. The manufacturer was notified of the failure and informed the contact to call nhtsa. The failure mileage was 4,600.
CategoryElectrical System
DateMay 29, 2018
StateFL
Description
After getting back in my vehicle parked on a city street I restarted it and put it into drive. It would not move. I revved the engine but it still did not move. I finally shifted into park and back into drive again and them it worked. This has happened manly times before and the selector switch has even jumped out of park into reverse almost as many times and on one occasion it resulted in property damage of almost 00. This is a safety issue that I believe the manufacturer knows about but refuses to acknowledge it because of profit. I do have a video of this latest incident if anyone is interested.
CategoryUnknown Or Other
DateMay 08, 2018
StateTX
Description
My u-connect screen is being taken over with weather alerts so often that it is dangerous! These are coming from sirius travel link and cannot be turned off. One must acknowledge them by clicking the "x" or "ok" each time as they do not time out or otherwise disappear on their own accord. Please force either dodge, u-connect, or sirius to include a disable button!
CategoryElectronic Stability Control, Engine, Power Train
DateMar 04, 2018
StateNY
Description
I was driving out of my drive way, and my vehicle went into park by itself. It appeared a strange message on the screen saying 'car not in drive, shift to park'. Also my vehicle displayed an alert message saying 'alert: electronic throttle control system malfunction, the vehicle onboard diagnostic system has detected a malfunction'. Also another alert was displayed as 'alert: engine system malfunction'. Not only did my vehicle have these malfunctions but my heated steering wheel and seats were being used by itself. I was not in control of these panels. Last, my sensors on my ram do not function correctly, if I am pulling up close to an object my sensors will not 'beep'. Only time they go off is if I hit the objects in front of me. Last but not least, my 'check engine light' was on and the temperature gauge indicated the temperature outside was below 41 f when in fact it was 65 f.
CategoryUnknown Or Other
DateFeb 13, 2018
StateNY
Description
The navigation and control systems associated with the uconnect system- system is in reboot status for the last 3 days - 1000's of 2018 vehicles affected - rebooting every 60 seconds and loss of navigation, back up camera and other functions. No fix so far from chrysler - affecting jeep, dodge, and ram
CategoryPower Train
DateJan 02, 2018
StateTN
Description
Truck wont go into reverse when turning the rotary dial. This happens after driving the truck for a couple of miles. If you turn the rotary dial to the the r position it just sits there like it is in neutral. In order to get it to go into reverse, you have to turn the dial back to p, then turn the dial to d and then turn it back to r. This is potentially dangerous because if you are on an incline and turn it to r it will roll forward and not go into reverse.

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Brian Jones

About the Author:

Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

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1 COMMENT
  • JeffWhiteside

    2018 2500 dodge having blue tooth issues from the start . 3 transmission all caused do to part failure.
    No heat problems almost forgot the s.
    3 heater cores. oil cooler radiator. Now we do heater core again and the computer will not talk to the controller for heat and blend . I have 77000 on my truck any buddy have any clue we would appreciate

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