2017 Kia Sportage Problems and Top Complaints – Is Your Car A Lemon?

Fuel system, electrical, engine and powertrain issues among the top complaints received by the NHTSA from vehicle owners

By Brian Jones | Updated on

By Brian Jones | Updated on

The compact SUV segment continues to grow daily. Vehicles need to have plenty of style and performance to stand out in this tough market. The 2017 Kia Sportage has the style many people crave and newer models boast of offering lots of versatility. The tagline on the modern Sportage is “ready, set, adventure,” but most owners aren’t thrilled with the adventure Kia provides. From a faulty engine to defective powertrain, this SUV has a lot of explaining to do.

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NHTSA Complaints for the 2017 Kia Sportage

Complaint CategoryNumber of Complaints
Engine
91
Unknown Or Other
40
Electrical System
30
Power Train
27
Structure:body
15
Air Bags
12
Vehicle Speed Control
11
Fuel/propulsion System
11
Exterior Lighting
10
Service Brakes, Hydraulic
8

Problems with the Engine

The Kia Sportage might be small, but it still needs to have a durable and potent engine in order to please owners. That sad thing is that this model is nothing but a disappointment.

One Edmunds reviewer illustrated that with this review. “My car needed a new engine at 26,600 miles.  Engine was shaking/vibrating severely and would not accelerate without putting the gas pedal to the floor.  Scary as the problem started while driving on the freeway several miles from home.  The car barely made it to the dealership.   Kia was able to provide and install a new engine in less than 2 weeks, which is appreciated, but not sure that will restore my confidence in the brand.  Fuel injectors will were also replaced.  It is clear this was a catastrophic failure of some kind.  I was not provided with any more details regarding the specific failures in the engine, only that it lost 50%+ of compression.  Hopefully this engine and the rest of the car perform well.    I was advised the new engine will have a new 100k mile warranty but I am concerned about how a full engine replacement could affect the car’s value for resale later.”

It turns out there are multiple issues with this engine. Service Bulletin #TSBENG159 talks about replacing the E-CVVT cover and motor plug due to an oil leak on the 2.4-liter GDI and 2.0-liter T-GDI engines. Driving a newer SUV should provide unquestionable peace of mind. No owner should have to worry about oil leaks or having the new engine replaced. That isn’t the adventure they signed up for when they purchased this SUV.

Here are some actual complaints logged with the NHTSA about the 2017 Kia Sportage Engine Fire Problems:

2017 KIA SPORTAGE LX 2.4L BOUGHT BRAND NEW AND HAS BEEN USING OIL. CAR NOW HAS A LITTLE OVER 22,000 MILES AND IS USING 1.4 QUARTS OF OIL DURING THE 5000 MILE DEALERSHIP OIL CHANGES WHICH HAVE ALL BEEN DONE AT THE DEALERSHIP SINCE PURCHASING NEW. THE DEALERSHIP ACKNOWLEDGES THERE IS A PROBLEM WITH THE ENGINE AFTER PERFORMING 3 OIL CONSUMPTION TEST HOWEVER KIA CORPORATE CONSIDERS THE OIL USAGE NORMAL SO THEY ARE DECLINING TO FIX THE ISSUE SINCE THEIR “TECHNICIANS” DOES NOT SEE THIS AS A PROBLEM TO COVER UNDER WARRANTY.AN INTERNET SEARCH “KIA OIL CONSUMPTION” FOUND MULTIPLE COMPLAINTS FROM OTHER OWNERS WITH THE SAME ISSUE AND SAME RESPONSE FROM KIA.

TL* THE CONTACT OWNED A 2017 KIA SPORTAGE. THE CONTACT STATED THAT TEN MINUTES AFTER THE VEHICLE WAS PARKED, THE CONTACT NOTICED SMOKE BILLOWING FROM UNDER THE HOOD OF THE VEHICLE. SEVERAL FIRE FIGHTERS ON SITE AT THE MOMENT ATTEMPTED TO EXTINGUISH THE FIRE BUT WAS UNABLE TO DO SO. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW FACILITY. THE VEHICLE WAS NOT YET INSPECTED. THE DEALER WAS NOT CONTACTED OR NOTIFIED OF THE FIRE. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

THE DATE I GAVE WAS ONE OF MANY. IT HAPPENS A LOT. WHEN DRIVING MY ENGINE REVS WAY UP HIGH. LIKE YOU ARE PUSHING THE ACCELERATOR TO THE FLOOR. AND I AM DRIVING NORMAL. I TOOK THE CAR TO THE SERVICE DEPARTMENT. THEY SAID THERE WAS NOTHING THEY COULD DO. BECAUSE THEY COULDN’T GET IT TO REV UP FOR THEM. IT IS VERY SCARY. I REALLY DON’T FEEL SAFE DRIVING THE VEHICLE. THIS HAPPENS A LOT. THERE HAS TO BE SOMETHING THAT IS CAUSING THIS. IT CAN HAPPEN AT ANYTIME YOU CAN BE DRIVING NORMAL SPEED, YOU CAN BE SLOWING DOWN, YOU CAN JUST BE TAKING OFF FROM A STOP. WHENEVER IT WANTS TO REV UP..

THE VEHICLE WAS IN MOTION ON A HIGHWAY, THERE WAS WHITE SMOKE COMING FROM THE ENGINE. IMMEDIATELY AFTER PULLING OVER MORE WHITE SMOKE CAME OUT OF THE ENGINE TOWARDS THE REAR OF THE MOTOR. AFTER EXITING THE VEHICLE FLAMES APPEARED FROM UNDER THE CAR NEAR THE REAR OF THE MOTOR, THE FLAMES GREW FROM ALL SIDE OF THE ENGINE. THE FIRE SPREAD TO THE DASH AND INTERIOR OF THE CAR CAUSING THE PASSENGER AIRBAGS TO BLOW.

Problems with the Transmission

As far as the powertrain, it would be nice to see something different. Unfortunately, that’s not the case. There are just as many transmission-related complaints as there are for the engine.

One Edmunds reviewer says, “This 2017 has a major defect that is apparently a recall in the waiting.  The transmission is worse than bad.  Mine has locked into a gear and would not change.  It constantly downshifts when it has no business shifting…thus, planting you into the steering wheel.  It has a proclivity to slip into neutral while driving causing the RPM’s to redline for no reason.  The dealer has no idea what to do about it because Kia hasn’t come up with a fix.  I am aware of three other cars just like mine with the same issues…..all brand new.  I’ve had strangers come up to me in parking lots and ask if my tranny is screwed up too.  Kia has to be aware they are selling cars with a defect.”

It turns out that Kia knows about several powertrain issues. With Service Bulletin #VPI1802_DSM, they talk about updating the ECU to protect the engine against excessive connecting rod bearing damage. Instead of simply correcting the problem, this update simply detects vibrations and alerts the driver. Then, it puts the car into a Limp Home Mode, so there’s no further damage. Basically, it’s a failsafe put in place so Kia only has to fix the vehicles with damage done. There’s no more adventure available if the powertrain fails – it’s straight to the dealership.

Here are some actual complaints logged with the NHTSA about the 2017 Kia Sportage Transmission Problems:

CAR WAS PARKED OVERNIGHT KEYS WERE TAKEN AND CAR LOCKED AT 8PM AT 530 AM HEARD CRASH CAR ROLLED INTO TREE AND DOORS WERE STILL LOCKED CAR CAME OUT OF PARK AND ROLLED AFTER 9.5 HOURS OF SITTING CAR HAD TO BE IN PARK FOR KEY FOB TO LOCK DOORS AFTER IT ROLLED THE DOORS WERE LOCKED BUT GEAR WAS IN REVERSE

WITHOUT WARNING THE CAR DROPS OUT OF GEAR, THE ENGINE REVS. YOU HAVE TO TAKE YOUR FOOT OFF THE GAS FOR THE CAR TO GO BACK INTO DRIVE AND YOU CAN CONTINUE DRIVING. THIS HAPPENS AT ANY SPEED.

TOOK CAR TO DEALER BECAUSE AUTO TRANSMISSION HAD BEEN SLIPPING, THEN STUCK IN 4TH GEAR. COULD NOT MANUALLY SHIFT TO CHANGE. DEALER REPLACED TRANSMISSION SWITCH PLATE/SENSOR. CAR WAS RETURNED TO ME ON 8/15/2019. 9/19 RETURNED CAR TO DEALER AS TRANSMISSION STARTED SLIPPING AGAIN, SHIFTING ROUGH AND THEN ACCELERATING TO GET ON FREEWAY RPMS FLEW UP AS CAR WENT INTO NEUTRAL. I LUCKILY STAYED TO RIGHT AS TRUCK BEHIND ME SWERVED LEFT. CAR THEN WENT INTO GEAR, I GOT OFF FREEWAY. DEALER HAD ME RIDE WITH MECHANIC AND PROBLEM OF SLOW UPSHIFTING, ROUGH SHIFTING AND DELAYED SHIFTING WAS DUPLICATED. DEALER WAS NOT ABLE TO PULL ANY CODES. THIS IS SERIOUS SAFETY ISSUE. I OPENED KIA CASE NUMBER 13369527. KIA CUSTOMER SERVICE, CHRIS, STATED PER HIS MANAGER JADA WOULD ESCALATE. CHRIS ALSO STATED THERE WAS NO RECORD OF PREVIOUS NHTSA COMPLAINT

TRANSMISSION STARTED EARLY UPSHIFTING AFTER 12K MILES. WHILE NOT APPARENTLY DANGEROUS, I FIND IT VERY ANNOYING.

TRANSMISSION WILL SUDDENLY DISENGAGE AND ENGINE WILL ACCELERATE TO 4500 RPM OR HIGHER. THIS HAPPENS WHILE DRIVING MOSTLY WHEN VEHICLE IS BETWEEN 25 AND 45 MPH. THIS HAPPENS SEVERAL TIMES A MONTH. THIS HAS CAUSED VEHICLE TO PAUSE WHEN SWITCHING LANES, ALMOST CAUSING AN ACCIDENT. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST YEAR.

Problems with the Electrical System

Whether something malfunctions with the electrical to the interior features or to the engine, drivers feel the effects. It’s clear that the 2017 Sportage suffers from many of these defects as well.

Just read this Edmunds review. “I traded in my Kia Soul for a 2017 Kia Sportage in October of 2016, loved the look the drive etc.  Dealing with Kia Service however has been another issue, Camelback Kia!! In April of 2017 my lights and ac went out I only had parking lots arriving at the airport at 3am had an hour and 15 min drive to get home. Drove home with parking lots on 110 in Arizona not safe but my only choice at that point.  Took it into the dealership they couldn’t find anything and it has not happened since.  Now for the past 4 weeks my AC has been out working here in there but in 124 degrees that is unacceptable! I called Kia for a Saturday day apt they got me in never telling me that they didn’t have anyone to work on the vehicle on a Saturday as it was a skeleton crew.  Sat there 6.5 hours had to pay $250 for a recharge and a cabin filter but they did not know if that was the problem got in the car and it was not fixed I was told I had to bring it up on a weekday. Today I have dropped off the car was told I would be reimbursed for my fee on Saturday and was told now I have to wait until they figure out what is going on. Did not pay for rental I live 1 hour plus away from the dealership and can’t not take the day off work to deal with my defected car.  I have called corporate no response. I told them today I do not want the car till it’s fixed.”

It turns out this isn’t the only electrical concern out there. Kia even issued an electrical system-related recall. NHTSA Campaign Number 16V862000 states that the trailer brakes might stay illuminated, thereby confusing other drivers. This also increases the chance of an accident. It turns out that the faulty part is the tow hitch module that requires replacement. Of course, this only occurs when towing, which is precisely how most people enjoy an adventure. Whether it be heading to the campground or the lake, owners receive more of an adventure than they planned for.

Here are some actual complaints logged with the NHTSA about the 2017 Kia Sportage Electrical Problems:

WITH ONLY 6762 MILES ON THE ODOMETER, GOING 79-80 MPH ON CRUISE CONTROL, THE FOLLOWING HAPPENED ALL AT ONCE WITHOUT WARNING: (1) LOUD THUNK UNDER THE HOOD (2) ENGINE STOPPED (3) ELECTRICAL SYSTEM SHUT DOWN, INCLUDING AUDIO, DASHBOARD, AND HEADLIGHTS (4) RAPID DECELERATION, AS IF I HAD SLAMMED ON THE BRAKES (THOUGH I HAD NOT). (5) APPROACHING THE SHOULDER, I NOTICED THAT THE POWER STEERING AND POWER BRAKES WERE ALSO INACTIVE. AFTER PUTTING IN PARK, IT MIRACULOUSLY STARTED RIGHT BACK UP AND GOT ME HOME. BUT THIS IS UNACCEPTABLE, AND A VERY SERIOUS SAFETY ISSUE, BECAUSE THE NEXT TIME IT HAPPENS, IT’LL BE DURING RUSH HOUR AND THEN I’LL GET REAR-ENDED BY THE UBIQUITOUS TAILGATER, GOING 70 MPH. EVEN IF THE BRAKE LIGHTS WORK WHEN I GET A CHANCE TO APPLY THEM, THERE WOULD STILL BE A DELAY OF A SECOND OR TWO DURING WHICH THE VEHICLE WOULD BE RAPIDLY DECELERATING ON ITS OWN, WITHOUT BRAKE LIGHTS. NOT TO MENTION THE UNDOUBTEDLY ACCELERATED WEAR AND TEAR ON INTERNAL PARTS.

POWER WINDOW MOTORS FAILING. THIS CAR HAS LESS THAN 55,000 MILE ONE IT AND ONLY 2 YEARS OLD BUT THREE OUT OF THE FOUR POWER WINDOW MOTORS HAVE FAILED IN THE PAST TWO MONTHS.

CAR WON’T START FOR NO REASON AT ALL ON SOME OCCASIONS

Problems with the Fuel System

Fuel works in conjunction with the engine to produce power. When the fuel doesn’t remain where it should, an engine fire can break out.

That’s exactly what is illustrated in this NHTSA report. “The contact rented a 2017 Kia Sportage. The contact stated that while pulling into an army base at approximately 30 mph there was smoke coming from the vehicle. A witness informed the contact that there were flames coming from under the vehicle. The flames spread to the hood and wrapped around to the driver’s side of the vehicle. The contact exited the vehicle as it engulfed in flames. The contact observed that there was a trail of fuel coming from the vehicle. The fire was distinguished by the local fire department. A police report was filed and there were no injuries reported. The vehicle was towed back to the rental company. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was 83,044.”

It turns out that there is also a recall related to fuel leaks on this Sportage. NHTSA Campaign Number 18V907000 discusses how a high-pressure fuel pipe can leak and cause a fire. More than 70,000 vehicles were affected. Funny enough, this is caused by the Knock Sensor Detection System installed to repair the powertrain concerns. It could also stem from an engine replacement on some models. As part of the recall, Kia will inspect the fuel pipe and replace it, if needed. Nothing says adventure quite like a car fire.

Here are some actual complaints logged with the NHTSA about the 2017 Kia Sportage Fuel System Problems:

PICKED UP MY DAUGHTER FROM SCHOOL, SHE ASKED ME TO TURN ON THE HEATER THAT SHE WAS COLD, WHEN I TURNED ON THE HEATER, WITHIN A MINUTE THE WHOLE CAP OF MY KIA SPORTAGE WAS ENGULFED IN A TERRIBLE GAS ODOR, WHICH BOTH MY DAUGHTER AND I BECAME DIZZY AND NAUSEA. I IMMEDIATELY OPENED ALL THE WINDOWS AND DROVE A SHORT WAY TO MY PARENTS HOUSE. I DROVE MY SPORTAGE STRAIGHT INTO THE DEALERSHIP WITH MY MOM AND DAUGHTER FOLLOWING ME IN HER CAR. I DROPPED THE CAR OFF AT THE DEALERSHIP. THE NEXT DAY SAVAGE KIA CALLED ME AND STATED I SHOULD PICK UP A LOANER THAT THEY WOULD HAVE MY CAR FOR APPROXIMATELY A WEEK. WHEN MY DAD AND I WENT TO THE DEALERSHIP TO PICK UP THE LOANER, WE ASKED WHAT WAS THE ISSUE WITH MY SPORTAGE, THE SERVICE MANAGER STATED THAT THEY CONTACTED KIA ASSISTANCE TO DIAGNOSE THE ISSUE, THAT GAS WAS SPURTING OUT FROM THE INJECTORS AND INTO MY ENGINE,THAT THE SUV HAD A DEFECTIVE ( FAULTY FUEL INJECTOR AND HOUSING IN IT) MY FATHER THEN STATED TO THE SERVICE MANAGER THAT THAT COULD OF KILLED MY SON AND GRANDDAUGHTER IF THE GAS WOULD OF SPARKED IN THE ENGINE AND ALSO STATED LUCKILY MY SON IS NOT A SMOKER OR THEY WOULD BOTH BE DEAD. THE SERVICE MANAGER DID NOT DENY THE ISSUE WAS A SERIOUS ISSYE. WHEN I CONTACTED KIA CORP TO FILE A COMPLAINT THEY WERE LIKE ROBOTS, LIKE THERE ONLY RESPONSABILITY IS TO FIX THE CAR, NOTHING HAPPENED SO IT’S ALL GOOD. I STATED TO THEM THAT I REALLY DO NOT WANT TO DRIVE THIS CAR AND ASKED THEM IF THEY COULD GIVE ME ANOTHER ONE. THEY STATED THIS IS NOT A OPTION. THE ONLY THING THEY COMPENSTATED ME WITH WAS ONE LEASE PAYMENT. COULD YOU PLEASE INFORM ME WHAT MY OPTIONS ARE. I JUST DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE AND I AM VERY UPSET THAT KIA DID NOT HAVE ANY COMPASSION TOWARDS THERE VEHICLE POTENTIALLY CAUSES GREAT HARM OR DEATH TO MY SEVEN YEAR OLD DAUGHTER. THANK YOU VERY MUCH FOR YOUR TIME.

FUEL LINE SEEMS TO BE CLOGGED? WHEN I STEP ON THE GAS SOMETIMES THE CAR DOESN’T GO BUT THE RMP’S REV UP. SEEMS LIKE IT WANTS TO STALL OR JUST NO GO. THIS HAPPENS EVEN WHILE JUST DRIVING DOWN THE STREET AND THEN GIVING THE CAR GAS TO SPEED UP; NOT JUST AT STOP AND GO;

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Complaint Data

CategoryElectrical System, Engine, Steering
DateNov 24, 2022
StateMI
Description
Dead short in a wiring harness to the steering column where it goes up and down and back and forth to the positive wiring harness in there. That kia dealer cannot figure out. Add another mechanic figure it out. Got pictures also a bad oil pressure switch that shot oil all over the motor
CategoryEngine
DateNov 21, 2022
StateIL
Description
Engine has failed due to oil absorption.
CategoryStructure:body
DateNov 11, 2022
StateNY
Description
The passenger door behind the driver seat suddenly would not open from either inside or outside the vehicle. The faulty lock makes it difficult to reach a child or pet in that seat quickly, as we have to go around the car to get to them through the other passenger door. Therefore, we don't consider the seat behind the driver safe, given the extra time needed to unlatch the seat belt and retrieve the passenger sitting there.
CategoryEngine
DateNov 01, 2022
StateTX
Description
The contact owns a 2017 kia sportage. The contact received notification of nhtsa campaign number: 21v137000 (service brakes, hydraulic). The contact stated while driving 72 mph across three lanes of traffic, the vehicle lost motive power with the check engine and oil warning lights illuminated. The contact pulled over and turned off the vehicle; however, the vehicle was unable to restart. The vehicle was towed to the dealer where it was diagnosed that the engine had seized and that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but provided no assistance due to the vehicle not having the knock sensor detection system (ksds) product improvement campaign software update. The contact had not yet received notification of the ksds product improvement campaign software update. The failure mileage was approximately 120,000.
CategoryEngine
DateOct 31, 2022
StateIN
Description
I purchased a pre-owned 2017 kia sportage (~34,000 miles) from a kia dealership in january 2020. I had my oil changed in late june 2022 at approximately 64,500 miles. In early october 2022 at approximately 67,800 miles (+3300) I noticed my oil light flickering when I would break form a high rate of speed. I brought it in to be looked at and my engine had less than one quart of oil remaining. Not only did the engine consume ~5 quarts of oil in 3. 5 months, 3300 miles, but almost more importantly oil light had barely begun to flicker to the deficit in oil. The kia oil consumption issues are well known at this point. However I was unaware of the oil pressure sensor being set to only register once the vehicle was down 4-5 quarts of oil from the fill level. I was told by the kia service manager that my "excellent" warranty will in fact cover a new engine, but I will have to drive the car until the engine seizes or sustains serious damage. When I first noticed the issue I called kia to make an appointment to be seen and they were unable to fit me in for 2 weeks. Out of concern for my safety I brought my vehicle to an independent repair center who then confirmed that there was less than one quart of oil in then engine when it was drained (attached service record). My car is currently at the kia service center.
CategoryEngine, Unknown Or Other
DateOct 16, 2022
StateMA
Description
I was driving up to vermont for an event. I stopped at a dunkin donuts drive through and noticed smoke coming from the hood of my car. I quickly pulled forward into the nearest parking spot and the car started smoking in and burst into flames. I had 20-30 seconds to get out of the car. I could have been killed.
CategoryEngine
DateOct 14, 2022
StateNJ
Description
When we are driving the car accelerate on its own. I have taken to kia multiple times and they see a problem. That's a safety concern
CategoryElectrical System
DateOct 13, 2022
StateOH
Description
All four power windows stopped going up or down in a six-week period. Safety is an issue because in the event of an accident when doors are damage, how can one exit the car if the windows do not go down. Dealer said it was the regulator. No warning lights, driver's side went broke, then a few weeks later, the rear left window stopped working, then the driver passenger side window and then the rear right window. Car had only 41,000 miles on it at the time. This issue is all over the internet regarding the 2017 sportage and optima vehicles. Children ride in this car also. Safety is definitely compromised by these inoperable windows.
CategoryEngine
DateOct 09, 2022
StateMD
Description
I purchased my kia sportage used in march of 2021. -by july, 2022 I noticed it was staring to burn a lot of oil. I had it at the shop and there were no leaks, --by september 1, 2022 I was driving up the interstate; the car lost power, check engine light was on and the car started shaking. -I checked the oil and it was good. We also checked all codes that were showing and replaced the spark plugs, coil pack, and vvt solenoid. The car still was not running right. --september 15 I decided to take it to timbrook kia to see if I could trade it in or have it repaired. They would offer me 00 due to engine issue. I was then told there was a recall on the cvvt cover (later found out it was actually a service action #sa305). They said the cvvt gear under the cover was damaged which works the vvt solenoid which controls the valves in the engine and they thought one of the valves was bent. They put in a request to have the repairs to be covered by kia, but they denied it twice and claim that the gear was not responsible for the motor issue. -I contacted kia consumer care, which is almost impossible, to be told that my motor was on a class action settlement list and I should go online and fill out the claim form. I tried to fill out the form and found it was for reimbursement, so I called the number on the settlement site. I was then informed that I could not file for the settlement because my engine had not completely blown up or caught on fire and I was misinformed previously. -over the past week, I have gotten nothing but the run around between kia themselves and timbrook kia.
CategoryEngine, Power Train
DateSep 22, 2022
StateNY
Description
My car has been having an extreme oil consumption issue. I've been trying to get the issue fix with kia for over six months. However, it is getting to the point were the engine runs out of oil and coolant in less than 500 miles. They told me the engine is damaged and it could fail and that the issue was caused by the excessive oil consumption. However, they will not cover it because damages by oil consumption are not covered by the manufacturer.
CategoryVisibility/wiper
DateSep 18, 2022
StateGA
Description
I was sitting in my driveway in my car and the windshield started cracking from the bottom. The crack has spread in both directions across my windshield. Visibility is not as good as the crack is in my line of vision.
CategoryEngine, Power Train
DateSep 14, 2022
StateKS
Description
My 2017 kia sportage has 74,695 miles. I am the 2nd owner. The engine failed at highway speed, due to so called knock sensor. This the first safety issue, no assisted steering or brakes. I paid to have towed. The kia dealer had no loaner cars. And was told it would take up to ten weeks to get an engine. After the kia dealer replaced the engine. The power steering, alternator, and water pump belt came off. This caused the second safety issue, as there is no powersteering making it very difficult to control as well as third safety issue the computer to stopped the engine. Again I paid to have it towed. The kia dealer found a broken motor mount. Which they did repair and cover. Now the first week out of the kia dealer service department there is a high pitched squeal. The kia dealer just wrote me a quote for 0 plus dollars, stating this vital moving part is not covered.
CategoryEngine
DateSep 09, 2022
StateFL
Description
My engine locked up 8/29/22 , my mechanic informed me there was a recall associated with the engine . We had the car transferred to the local dealership . I was denied due to the dealer, bill byrd kia stating that the manufacturer , kia , wouldn't cover it due to not receiving the previous safety recall . Regardless of the type of recall all recalls that within the statute of limitation of eight years ago must be completed . Nevertheless the reason I didn't get notice of the recall , they said it was sent june 2019 . The reason why I didn't get the recall/product improvement notice was due to my house being damaged due to hurricane michael ,a category 5 hurricane that destroyed and made my house unlivable . How exactly I was supposed to get this notice being unhoused from a category 5 hurricane. Please contact bill byrd kia in panama city , fl and approve and fix the repair ,which companies are required to under federal law , specifically the national traffic and motor vehicle safety act . I have taken the liberty to include photos of my house that are time stamped from the month june 2019 , the time frame kia representatives state I should have received the notice
CategoryEngine
DateAug 30, 2022
StateMI
Description
While driving 70 mph on the highway, the car suddenly lost speed, and I was not able to accelerate, and the engine light came on. Fortunately, I was near an exit, and at the reduced speed I was able to get to a parking lot. After contacting the dealership where I purchased the kia, they suggested I have it towed to their service department. The initial diagnosis code indicated #1326 - which is excessive rod bearing wear.
CategoryEngine
DateAug 26, 2022
StateSC
Description
The contact owns a 2017 kia sportage. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic for an oil change, and the mechanic informed the contact that there was no oil in the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure and a case was opened. The failure mileage was approximately 139,000.
CategoryElectrical System, Exterior Lighting, Wheels
DateAug 22, 2022
StateFL
Description
My 2017 kia sportage was purchased in 2016 and does not have any recalls showing under my vin number for this issue but I have all of the signs of a serious malfunction and the dealer won't respond. My car has less than 23k miles on it, I barely drive it because I work from home and all of the abs warning lights are on including the abs, hill descent, tire pressure, traction/stability control, emergency brake light. My dashboard light to check tpms also pops on the screen consistently and there is a weird smell coming from my dashboard. My husband is a certified mechanic for largo honda and he claims it is a safety issue in the vehicle that should be recalled. In addition to this issue, my windows will not go down and this will be the third time I have to take the car to the dealer to get fixed in the short period that I've had the car.
CategoryElectrical System, Engine, Wheels
DateAug 12, 2022
StateIN
Description
The vehicle will stall upon starting with push to start feature and you'd only hear clicking sound.
CategoryEngine
DateAug 09, 2022
StateCA
Description
The contact owns a 2017 kia sportage. The contact stated while driving 60-70 mph, the vehicle decelerated temporarily. The accelerator pedal was depressed but the vehicle failed to respond. There was no warning light illuminated. The contact stated that the failure had been recurring. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 50,000.
CategoryService Brakes, Hydraulic
DateAug 09, 2022
StateTX
Description
The contact owns a 2017 kia sportage. The contact received notification of nhtsa campaign number: 22v051000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available.
CategoryEngine
DateAug 05, 2022
StatePA
Description
Vehicle is using on the average 2-3qts of oil within 1000 miles was told this could cause a fire. My vehicle had been checked twice was told I may need a new engine. Is this a common problem?
CategoryStructure:body, Unknown Or Other
DateAug 04, 2022
StateNY
Description
The passenger door behind the driver's seat will not open, which limits access to the rear passenger compartment should there be an emergency. No lights indicate this problem. We have tried all the troubleshooting instructions from the manufacturer's manual. Furthermore, many kia owners report this same issue via social media forums examples: https://www. Reddit. Com/r/carrepair/comments/gcict7/2017_kia_sportage_rear_door_stuck_shut/ https://www. Kia-forums. Com/threads/I-locked-the-rear-door-and-it-wont-open-at-all. 357185/#post-2094581
CategoryEngine, Power Train
DateJul 25, 2022
StateCA
Description
Car shakes and putters when started as if the engine is shot, which at this point probably is. I have been adding oil every couple of weeks for over 6 months now with no oil leak detected. I went to the dealer in january to ask about white smoke coming from the tailpipe and dealership tells me I need to blow the engine up before kia will do anything about it. It's now close to blown up with check engine light on having it towed to dealership this week.
CategoryUnknown Or Other
DateJul 22, 2022
StateFL
Description
On 7/22/2020 I brought my sportage to fuccillo associats of florida inc. 202 tamiami trail, port charlotte fl. 33953. At that time they took it upon themselves to change a window regulator drum gear on the driver's side. This was covered under warranty, even though the warranty was expired already. Part number 82473-d3000fff. Then on 11/16/2021 the second regulator drum gear failed in the rear passenger behind drivers seat. The window fell and could not be closed. This was repaired at my expense at 8. 00 at 75,000 miles. Now as of july 1st the third window regulator drum gear failed on the passenger rear side. Now the window is inoperable and falls down. I alerted kia to this issue and they attempted to change me a diagnostic fee and a 0 replacement fee in a part they know is defective and has been a problem for them all across the country. Look on your own site and you will see many many complaints of windows that just fell and the window regulator will not bring the window back up. This window drum gear is defective and should nave been part of a national recall on all 4 windows as they were probably manufactured out of material that would not stand up to normal wear and tear.
CategoryEngine, Power Train, Unknown Or Other
DateJul 18, 2022
StateCA
Description
Engine seized twice randomly while driving. Turned car off and back on and it ran without issue. (may 21 2022 and june 30 2022). Had the recall addressed on july 9 and july 12 my check engine light came on. It was towed to kia and they called the following day saying they're replacing the engine under the extended warranty.
CategoryUnknown Or Other
DateJul 11, 2022
StateFL
Description
Window again have to have motor replaced passenger side front dusted all four of them a year and a half ago
CategoryEngine, Power Train
DateJun 06, 2022
StateTN
Description
Car shakes and putters when started as if the engine is shot, which at this point probably is. We have been adding oil every two or three for over a year now with no oil leak detected. Dealership tells us we need to blow the engine up before kia will do anything about it. It's not blown up but it is not driveable. Had it towed to the local dealership which diagnosed the problem as being " low compression on cylinder 2 resulting in engine failure. Do not know the exact cause of failure due to no tear down", which cost us 4. 04 on a vehicle that has a lifetime extended warranty on the powertrain. Mind you, they already changed out the transmission june of 2020 and just after that the engine problems started. We paid 2. 85 as our part of the bill. The estimated cost of this engine repair is 60 dollars plus taxes which still might not fix the problem, and the cost of a new engine is 4 to 5 thousand dollars. My understanding is that we are not the only people having these problems and this is their best response. With all the new vehicles they continue to sell and produce with their good name intact, they should have to recall or replace these vehicles because they were lemons from the start and they suffer no ill affects for it. A list of all the stuff needed to "fix" this problem are as follows: head gasket, head bolt set, intake gasket, t-stat & gasket, water outlet gasket, 4 spark plugs, 6 valve stem seals, lof, 2 gallons of antifreeze 14 assorted head bolts, 4 bushings for bolts, misc and labor. Total for that is 60 plus tax. *might need head-has no compression-valve burnt/stuck, or seat damage. No cost mentioned for that. Remind you, the engine hasn't been torn down yet. And yes, there is a lifetime powertrain warranty on the vehicle, which isn't worth the paper it is written on.
CategoryStructure:body
DateMay 25, 2022
StateIL
Description
My rear driver side door hatch malfunctioned and had a mechanical fail as confirmed by auffenberg kia, he stated “he see's this all the time”, in o'fallon, il. I can not open the door from the inside or outside. Child lock is not active. Just a mechanical fail. This is not safe! What if there had been a car accident and my children needed to vacate the car! There were no warning lamps or other symptoms.
CategoryElectrical System, Engine
DateMay 13, 2022
StateCA
Description
I was passing a car doing below 50 in a 55. As I sped to pass him the engine seemed to misfire, the car began to jerk and I suddenly lost power to the engine. I tried pressing on the gas pedal but engine was idle. I pulled to the side shut the engine off, waited a few minutes and tried to start the engine again. It did not want to turn over, sounded like a piston had blown. I had it towed to the family mechanic whom I take all my vehicles to. He ran a diagnostics and said piston #3 was getting no compression and I would need a new engine. I bought the vehicle brand new with 0 miles, the car now has 103,000 miles, just 3000 miles over warranty, which is why I took it to my mechanic and not the dealership. I bought the service contract from the dealership so it has been completely maintained as per contract at future kia in clovis. My mechanic advised me to take it back to the dealer. I had it towed there and awaiting their diagnostics report.
CategoryUnknown Or Other
DateMay 10, 2022
StateFL
Description
After purchase the car only a year. The rod was thrown and punched a hole I. The engine block and began to smoke. I jumped out and the car wouldn't start or nothing. Car was towed home and to several locations to look at and fix the car. When all along there was a safety recall. When I attempted to file a complaint the kia class action suit was denied. Now this is on my credit due to having no other choice then to voluntarily repo the car.
CategoryEngine
DateMay 07, 2022
StateVA
Description
While driving, the engine suddenly lost power and stalled. All of the warning lights on the dash illuminated. After coasting to the side of the road I pressed the start button and the engine started back up. Later that week the low oil light illuminated. After stopping the car I pulled the dipstick and it was not registering any oil. The car is at jt kia in columbia, sc to be diagnosed and we will be doing an engine oil consumption test.
CategoryEngine, Power Train
DateMay 02, 2022
StateCA
Description
Over the last year the car has been having the engine light come on. The car idols ruff, loses power and has left me stranded on the side road. I lost power in the fast lane on the freeway and had to maneuver out of the fast lane to side of freeway. Each time it has been taken to shop it has been a mis-fire in the #3 cylinder and the spark plug had to be replaced. Several calls not returned by roseville kia asking for information regarding this problem as well as trying to set up appointment for current recall over the last year. Once again car left me on side of road and was told by mechanic that it needs new engine. Told by folsom kia to have it towed to them since roseville kia would not return calls and that the issue with the engine would be covered by warranty being extended due to past recall. After 4 days at folsom kia I was told that I would need a new engine and starting price to tear it down is 00, and it would most likely be more, approx00. Also told that the warranty does not apply now.
CategoryService Brakes, Hydraulic
DateApr 29, 2022
StateAZ
Description
The contact owned a 2017 kia sportage. The contact stated that while driving at 45 mph, the vehicle stalled as several warning lights appeared on the instrument panel. The contact pulled over and while taking a picture of his instrument panel, a grayish color smoke began to emit from the hood of the vehicle. As the contact began to search for the hood latch button inside the vehicle, flames had emitted from the hood of the vehicle. The contact immediately exited the vehicle and called 911. As the contact waited for authorities to arrive, the vehicle became engulfed in flames; the fire department eventually arrived and extinguished the fire. A police report was filed(#122023397) and no injuries were reported. The remaining parts of the vehicle were towed to an independent tow yard where it remained in their possession. The contact called the dealer where he purchased the vehicle to obtain his vehicle records. Upon investigation, the contact discovered that his vehicle had been placed under nhtsa campaign number: 21v137000 (service brakes, hydraulic). The contact stated that he was never informed about the recall and never received a recall notice. The kia dealer nor the manufacturer had yet to be notified of the failure. The vehicle was destroyed by the fire. The failure mileage was 93,703.
CategoryEngine
DateApr 18, 2022
StateNC
Description
The contact owns a 2017 kia sportage. The contact stated while driving 55 mph, the vehicle lost motive power and stalled with the check engine warning light illuminated. The vehicle was towed to the dealer and remained at the dealer for over 30 days and was not repaired. The manufacturer was informed of the failure. The failure mileage was 70,175.
CategoryAir Bags, Engine, Seat Belts
DateApr 14, 2022
StateFL
Description
I have a airbag warning light they said it was a sensor with the driver side seat belt. Is this not a safety issue? Vehicle is equiped with the "theta ii" engine which is under a class action law suit against engine fires I had the oil changed at 70k miles at hollywood kia I checked the car at 73k and it was 1. 5 quarts low I added 1. 5 quarts low I added another half quart at 74k it was a quart low at 75k when I got the next oil change also, I had to add a quart at 77k, 78k and 79k just filed a complaint with kia corporate case # 14755737 I am going into gunther kia next week to get my 80k oil change I left a voice message with service manager anthony decarlo as well engine oil light never comes on could this also be related to the engine fire issues ?
CategoryEngine
DateApr 01, 2022
StatePA
Description
While driving this car on the highway, the car shut down leading to severely decreased speed placing my life in danger. The engine was repaired in 2019. Again, on monday 3/21/2022, while driving on the highway, this car decreased speed and put my life in danger again. This time kia will not rectify the situation and denies any responsibility for the second engine issue. This vehicle now requires a total engine replacement at the cost of myself. No explanation of what led to the cause of this engine failure was provided. Multiple attempts requesting written explanation of diagnostic findings have not been met. No invoice has been provided at the time of this claim.
CategoryEngine
DateMar 18, 2022
StateNY
Description
Unknow I took my kia 2/10/2022 in because the control knob was not working they did not have the part on 2/11/2022 I picked it up. On 2/17/2022 I dropped off my kia so that the replacement part could be installed. On 2/18/2022 I picked up my vehicle and seen that my knob was fixed be discovered another problem had occurred that was no there before. My check engine light was on. I never left the service area. I informed [xxx] the he contacted (by radio) the mechanic that worked on my kia. The took the vehicle back to the mechanic and when I got my vehicle back the check engine light was off and if the check engine light came back on to let him know. On feb 19 the check engine light was back on so I called and left a message for [xxx] to call me back but he never did. Feb 21 I called [xxx] again and left a message for him to call me back. Feb 22. 2022 my husband [xxx] spoke to [xxx] , and he then informed him to call kia service center because he [xxx] already had call them about my kia explaining what the problem was. On feb 24 I dropped off my vehicle to kia service center. On feb 25 [xxx] from kia service center called me to ask me where [xxx] go the part from and what was the part number on feb 26 I went to advantage toyota and spoke to [xxx] for the information he informed me hi did not know the part number because he got the part from the warranty company on feb 28 I informed [xxx] what [xxx] told me on march 2 [xxx] from kia service center informed me that the bocy harness was burned out and that it would cost me 00 dollars to fix on march 3 I went back to advantage toyota to speak to a manager about my situation because I was tired of getting the run around and I needed help to resolving this issue. I spoke with [xxx] yet again no one there was willing to help me. I left a message with general manager [xxx] he did not return my call, I spoke with the corporate office still no one has called me information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
CategoryEngine
DateMar 15, 2022
StateCO
Description
My sportage sx started to slow in an off-ramp & then died completely stranding me in traffic. 2/13/22 is when this happened. Dealer is saying that engine pressure caused a spark plug to break & batter the cylinder. Resolve is a factory warranty engine block. Still waiting on the engine part, a month later.
CategoryUnknown Or Other
DateMar 10, 2022
StateWI
Description
My vehicle was stolen in the middle of the day while locked through the rear window. There is now ,000 worth of damage to it including the windows, ignition, body. I have since learned that there is a flaw in the way that kia designed the vehicle that makes is extremely easy to steal.
CategoryEngine
DateMar 06, 2022
StateNM
Description
I started to hear a rattle sounds or ticking while driving. I let the car test over the weekend and then come monday was going to drive it to my mechanic. I was left stranded and had to get the car towed to the mechanic. I'm being told the entire engine is bad and needs to be replaced. This makes no sense as I've kept up regular maintenance on the vehicle and am still paying on it.
CategoryUnknown Or Other, Vehicle Speed Control
DateMar 03, 2022
StateGA
Description
Check engine light came on after I exit the ramp getting onto I-75. The vehicle started to stall. The vehicle started making a jerking move as though it was loosing power. I had to pull over in the side of the highway. I turned off the vehicle for about 5 minutes and turned it back on. I pull back onto the highway and noticed that when I press the gas it started repeating the same as I stated before and it wouldn't accelerate pass 65 mph. When you slow down to about 20 mph and press the gas it stalls really bad as though it's about to cut off. The acceleration hands jumps back and forth between 1 and 2 when pulling off.
CategoryEngine
DateMar 01, 2022
StateIL
Description
The contact owns a 2017 kia sportage. The contact stated while driving approximately 55 mph, she heard a pop underneath the vehicle. The contact pulled over and upon inspection, the contact became aware that an unknown part was loosened underneath the vehicle. The contact stated that the check engine, oil, and battery warning lights were illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing the engine replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 64,000.
CategoryEngine, Unknown Or Other
DateFeb 17, 2022
StateCT
Description
Unreasonable amount of engine oil decreasing. When I drained engine oil after 5000 miles of driving, less than 1/2 of 5qt jug was filled. It could eventually result engine fire due to loss of lubrication on engine.
CategoryService Brakes
DateFeb 12, 2022
StateSC
Description
Vehicle basically activates traction control system while going 70 to 85 on highway. Basically feels like you hit a decent sized bump. Then the car activates downhill brake control which limits the rpms of the vehicle. The tcs and dbc lights remain on requiring you to pull over. Once the engine is restart the lights disappear for the time being until is occurs on the highway again. Happened 4 times in one day. Didn't happen when the car shop drove it... About to go to the dealership... Who probably knows less.
CategoryAir Bags
DateJan 31, 2022
StateMI
Description
The contact owns a 2017 kia sportage. The contact stated that while driving at 30-35 mph, another vehicle crashed into the rear end of her vehicle. The air bags failed to deploy. The contact was unsure whether there was a warning light illuminated. The contact was transported to the hospital with the assistance of a family member. The contact sustained a concussion, jaw and back injuries. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure and advised the contact that the air bags do not always deploy in the event of a crash; therefore they could not assist. The failure mileage was approximately 66,000.
CategoryAir Bags
DateJan 21, 2022
StateWA
Description
Passenger airbag malfunction light came on and has stayed on. We are 30 days pass warranty and were given a quote of over 00 to replace the airbag by the kia dealership where we purchased this 2017 kia sportage. There are only 26,000 miles on it with no accidents. This is a safety issue and puts any passengers riding in that seat at a very high risk. A recall needs to be issued asap. My research on this problem revealed other recalls in the past on kia airbags.
CategoryEngine
DateJan 12, 2022
StateCA
Description
The contact owns a 2017 kia sportage. The contact stated while driving approximately 60 mph, the vehicle failed to accelerate with the accelerator pedal depressed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed with needing the hydraulic electronic control unit (hecu) replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was 131,101.
CategoryEngine
DateJan 08, 2022
StatePA
Description
I filed a claim 14001328 for excessive oil consumption. I am told that one quart of oil per 1000 miles is normal consumption. The car holds 4. 5 quarts of oil. This means that for a 7500 mile oil change interval the entire volume is replace almost twice. I do not accept this as normal. I purchased a 2017 kia sportage in august of 2016. I believe that kia is running out the warranty. I have driven 158,000 miles in a vw rabbit - no oil issues. 238,000 miles in a vw jetta 195,000 miles in a vw jetta tdi, 175,000 miles in a chrysler town and country. Average oil consumption between changes was . 25 quarts. You are now telling me this kia sportage has a normal oil consumption of one quart per 1000 miles. I find this then to be an inferior design. I should be entitled to a repair. I have oil coming out of my exhaust tailpipe. I am copying this to the nhtsa. All of the time I have my sportage I have maintained proper oil change intervals and I have service records.
CategoryPower Train
DateDec 08, 2021
StateMD
Description
Transmission intermittently goes into neutral while driving causing engine rev, loss of ability to continue to drive/maintain speed. Very dangerous as you have to drift to the side of the road and put the transmission into park and back to drive to get it to engage again. Meanwhile you could easily be struck by another car trying due to sudden loss of momentum with no brake light warning or trying to maneuver to the side of the road with no engine power. Occurs every month or two. Dealer unable to duplicate multiple times. No warnings before it happens. There are at least 20 other reports of this on the nhtsa site. When will an investigation be opened? This has the potential to cause a serious crash.
CategoryElectrical System, Unknown Or Other
DateDec 06, 2021
StateFL
Description
On november 2020 I bought my 2017 kia sportage 4dr fwd lx. I been having issues with the driver's and passenger windows since 05/08/2021. The driver's window will not go down, deland kia dealer inspection said the rubber window channel for the driver's windows needed to be lubricated and it got fix. Now 8 months later the same situation is happening again on the the same window, the window will not go down, and the motor works because you can hear it running. On 10/18/2021 I had to get my kia sportage for service due the right (passenger) window not going up, it was stock and will not go up at all, again the motor was working because you can heart running. I got my kia serviced at deland kia and they changed the window regulator gear panel. Is working (for now) but now my left rear window will not go up and is sliding down, like it loose and the drive's windows also having the same problem. I believe all this issues are a safety concern due to; first what if that window that is sliding will break and cut someone, plus is an easy way for someone to brake into my vehicle. Also the windows not coming down, what if I had an accident and the only way to get me out will be breaking the window because it will not go down and if there was a gas leak or something I will get trap there. I looked online to multiple vehicle forums and there is multiple complains about this window issue, some believe is due to a regulator wheel malfunction or a complete regulator malfunction. At this point almost all my windows had an issue which is putting my safety and my family safety on risk.
CategoryEngine
DateDec 02, 2021
StatePA
Description
I have performed the required oil changes since the car was purchased with the kia dealer network. At 50,000 miles my oil light came on while making a turn and I brought it to the nearest dealer. They changed the oil and started an oil comsumption test. Since then, we have done 3 oil comsumption tested which "just passed" the criteria. I burn enough oil that I have a soot deposit in my exhaust pipe. My car is at 81,000 miles and has lost enough oil from the last oil change (4,000 miles ago - scheduled oil change for december 15) that there is no oil indication on the dipstick. The dealer has asked me to not add oil because it is 2 quarts low and ok to drive. They have said the warranty only covers if the consumption is greater than 1 quart per 1000 miles and this much oil loss is normal. This is not normal and indicates a defect in the piston rings, which would be a warranty repair that is being denied.
CategoryUnknown Or Other
DateNov 21, 2021
StateWI
Description
The car is manufactured in such a way that it is easy to steal without a key. When a car is stolen, typically it is driven recklessly putting many others at risk. Also any child or animal in the car could be taken as well as needed possessions of the owner. The problem has been recognized by the manufacturer and several police departments. The problem became well known to the manufacturer, however, the manufacturer neglected to ever notify individuals who purchased their vehicles. This can be verified by any large police department. Some of these would include: milwaukee, denver and multiple others. There is no warning that this is a problem in the vehicle you own. The manufacturer or dealer would have to notify such as they do in a recall.
CategoryEngine
DateNov 19, 2021
StateRI
Description
The contact's daughter owns a 2017 kia sportage. The contact stated that while her daughter was driving at 5-10 mph, she heard an abnormal popping sound and she saw black and white smoke coming from underneath the hood of the vehicle. The check engine warning light was illuminated. The contact's daughter exited the vehicle immediately and called the fire department. The fire department was able to extinguish the fire. The contact's daughter did not sustain physical injuries however, she was mentally traumatized and had been seeking therapy. A police report was filed. The vehicle was towed to a tow lot, where the vehicle was deemed totaled. The contact stated that the vehicle had been serviced two months prior to catching on fire and several recall repairs were performed. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 100,000.
CategoryPower Train
DateOct 29, 2021
StateCA
Description
Bad transmission. Engine revs up but car isnt moving at all.
CategoryAir Bags
DateOct 19, 2021
StateFL
Description
While driving heard a loud cracking noise, when I made ot to my destination I noticed that the dash infront of the passenger seat were the airbag is has two v cracks in it
CategoryUnknown Or Other
DateOct 19, 2021
StateFL
Description
Around december 2020 our driver side window stopped working. We had the dealership replace the inner door panel accuator. As soon as we went over 60,000 and lost our warranty all of the other 3 windows stopped working. The plastic gears crumbbled. We bought 3 panels to fix the windows in january they have worked until the beginning of october. Same problem!!!
CategoryElectrical System
DateOct 07, 2021
StatePA
Description
The car start button failed to start the car . It has happened sporadically over last 4 months . It is available for inspection. I have not reported it as of today to the dealer . It is not a safety issue since it happens while parked. The cars dashboard lite up ,radio was on as were the headlights and all other warning lights when I depressed the start button with my foot on the brake pedal. The only thing that was different was the brake pedal was extremely hard to depress it didn't move at all. The brake pedal was up higher then normal by a couple of inches. It took multiple times before it started.
CategoryEngine
DateSep 29, 2021
StateTN
Description
I just changed my oil 2 weeks ago and it has lost 3 quarts of oil already, and I do not have any oil leaks, nor is the oil/engine light coming on.
CategoryUnknown Or Other
DateSep 10, 2021
StatePA
Description
In oct 2020, we took the vehicle in as it had low oil. A prior inspection and oil change had been performed in june 2020, and it was assumed that the inspection mechanic did not change the oil. The dealership (fred beans kia of langhorne) changed the oil in october, and in december 2020 the vehicle was again low on oil well before the 3000 mile mark. The dealership informed us that it was likely due to an error on their part, and the technician was no longer employed there. Once again in april 2021 the vehicle was low on oil, and was taken to the dealership. In june 2021 the vehicle was once again low on oil, and taken to the dealership where they confirmed oil consumption was out of spec. Cleaning was performed in july and the vehicle was again low on oil in sept 2021. Dealer is claiming the oil consumption is now "normal." the vehicle is both burning and leaking oil, causing a concern for both safety (engine seizure) and durability.
CategoryElectrical System, Engine
DateAug 24, 2021
StateTN
Description
The contact owns a 2017 kia sportage. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact received notification of nhtsa campaign number: 21v137000 (engine) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer for several months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 41,000.
CategoryPower Train:shift Linkage/cable/rod:retaining Fasteners/hardware
DateAug 17, 2021
StateMN
Description
The contact owns a 2017 kia sportage. The contact stated while driving 65 mph, the vehicle inadvertently stalled and lost power. There were no warning lights illuminated. The contact stated that while attempting to restart the vehicle there was an abnormal knocking sound and the vehicle lost power. The vehicle was towed to the dealer who diagnosed that the engine needed to be replaced; however, the dealer informed the contact that the repair would not be covered under the warranty since the knock sensor software upgrade was not completed on the vehicle prior to the failure. The manufacturer was made aware of the failure and stated that the knock sensor software upgrade was not completed on the vehicle prior to the failure and offered no further assistance. The vehicle was not repaired. The failure mileage was 95,079.
CategoryEngine
DateAug 02, 2021
StateNY
Description
vehicle failed to accelerate to highway speed while climbing on ramp of highway. Vehicle started to go to idle speed and would not accelerate when highway speed was needed to keep with flow of traffic. Had fear of being rear ended as car was just coasting. Dealer replaced vcm under warranty. Tech service bulletin tsb eng 158. Check engine light on with code dtc p200a00.
CategoryEngine
DateJul 20, 2021
StateNY
Description
The contact owns a 2017 kia sportage. The contact stated that the transmission shifter would not go into the reverse position. The vehicle was taken to the local dealer who repaired the transmission. No further information was available. Later, while driving the vehicle suddenly stalled and was towed to the dealer who diagnosed that the engine had failed and needed to be replaced. No further information was available. The approximate failure mileage was 60,000. The vin was not available.
CategoryEngine
DateJul 10, 2021
StateAR
Description
Mileage at 94,000 miles, less than 100,000 warrantied for, and this car is using oil until its dry less than every 1000 miles. I can't go anywhere without carrying oil in the car. Took it to the dealer and was told kia would not approve engine work. Reported to them also that the oil light does not come on, it only blinked once causing concern for me because the engine was kind of dragging. The dipstick was dry. Has happened three times since then.
CategoryService Brakes, Hydraulic
DateJun 15, 2021
StateCO
Description
The contact owns a 2017 kia sportage. The contact received notification of nhtsa campaign number: 21v137000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not yet available. The contact had not experience a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
CategoryElectrical System
DateJun 08, 2021
StateCA
Description
I have been trying to get my recall fixed for a month now. I took it to john l sullivan kia in roseville ca and the part was not available. They were suppose to call me when they received the part and never did call me back. I recently had my a/c repaired last week at folsom lake kia in folsom ca and asked them if they could repair the recall issue as well. They had my car since last week and provided me a rental on friday, 6/4. Today on 6/8, I am told my a/c is fixed and no part for the recall so I had to pick up my car and return the rental. I have a newborn baby and this recall is extremely dangerous and its not safe. I should not have to pay for a rental when the recall is dangerous and not at fault of mine. This is ridiculous and all dealerships should provide rental cars when a recall is very serious with the part(s) being unavailable.
CategoryService Brakes, Hydraulic, Service Brakes, Hydraulic
DateMay 25, 2021
StateFL
Description
The contact owns a 2017 kia sportage. The contact received notification of nhtsa campaign number: 21v137000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateMay 24, 2021
StateTX
Description
The contact owns a 2017 kia sportage. The contact received notification of nhtsa campaign number: 21v137000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateMay 24, 2021
StateCA
Description
The contact owns a 2017 kia sportage. The contact received notification of nhtsa campaign number: 21v137000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact filed a complaint with the manufacturer. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateMay 21, 2021
StateGA
Description
The contact owns a 2017 kia sportage. The contact received notification of nhtsa campaign number: 21v137000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryEngine
DateMay 11, 2021
StateNJ
Description
Tl* the contact owned a 2017 kia sportage. The contact stated while driving at 60 mph, the vehicle stalled. The contact then had the vehicle towed to an independent mechanic where it was diagnosed with the starter needing to be replaced. The vehicle had been repaired but upon retrieving the vehicle from the independent mechanic and starting the vehicle smoke was seen coming from the front of the vehicle. The contact opened the hood and saw a fire behind the engine compartment. The fire department was contacted and was able to extinguish the fire. A police report was filed. The vehicle was then towed to kia of cherry hill (1803 marlton pike w, cherry hill, nj 08002) where it was deemed a total loss. The contact was relating this issue to nhtsa campaign number: 21v137000 (service brakes, hydraulic). The manufacturer had been informed of the failure and referred the contact to the kia engine settlement hotline. The failure mileage was 80,542.
CategoryUnknown Or Other
DateMay 01, 2021
StateOK
Description
Since the used car lot did not supply is with a key fob, we have to use the key to unlock the doors. When putting key in driver's door and turning key twice in a row (quickly)to unlock all doors, we have to pull handle anywhere from 2-3 times before the door will open. The car was stopped and not running when this happens.
CategoryEngine, Service Brakes
DateApr 30, 2021
StateOH
Description
Tl* the contact owns a 2017 kia sportage. The contact stated that while driving, the check engine and battery lights suddenly displayed and smoke was seen coming from the engine compartment before the vehicle stalled. The vehicle was towed to the local dealer kia of bedford located 18180 rockside rd, bedford, oh 44146. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The vin lookup indicated the vehicle was listed in the nhtsa campaign number 21v137000 (service brakes). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 84,000.
CategoryAir Bags
DateApr 18, 2021
StateTX
Description
2017 kia sportage going on 2 years with this vehicle 71256 mileage no according accidents .. Airbag light turned on and stayed solid .. After scanning all systems for possible trouble codes I did get a b1375 .. Which refers to a passenger defective airbag module that needs replacement or further testing what concerns me is if in an accident will this airbag function especially when I have my family in this only vehicle we have I contacted local dealership not under any kind of warranty I explained what it might be they quoted a price of over 1000 dollars or more at this time cannot afford such an expense I have never owned a vehicle with airbag issues at all kia motors should address immediately this extremely safety defect
CategoryFuel/propulsion System, Power Train, Vehicle Speed Control
DateApr 15, 2021
StateGA
Description
We were driving steady at about 45 mph and the rpm gauge rubbed at random just once every time. It has happened more than once we don't change your speed or anything it just rubs up to about 5000 rpm and go back to normal and does it sporadically
CategoryStructure:body, Unknown Or Other
DateApr 09, 2021
StateNJ
Description
The car caught fire after being driven. As soon as it was parked it started smoking and within minutes it was engulfed in flames and totally destroyed
CategoryElectrical System, Engine
DateApr 08, 2021
StateTX
Description
On january 14,2021 after work around 3:30 when I got in my car it wouldn't start. We checked the oil and it had no oil. A towing truck picked up my car and took it to clay cooley kia in irving. It's been sitting there since then and I was told I needed to pay 2,600 and that's only for what they believe is wrong with it. Why am I being charge? On the recall notice says they will repair at no cost to the costumer. Am I being scam?
CategoryEngine
DateApr 02, 2021
StateWA
Description
Tl* the contact owns a 2017 kia sportage. The contact stated that the vehicle was consuming excessive oil. The contact stated that the oil consumption caused the rpm to surge to 5,000 rpms. The contact also stated that after driving 75 miles, due to the oil consumption failure, the vehicle used up a half tank of fuel. The vehicle was taken to chuck olsen chevrolet of seattle (17037 aurora avenue n, shoreline, was 98133, (206)607-8743) to be inspected. The contact was asked to bring the vehicle back after 1,000 miles to perform an oil consumption test. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,000.
CategoryEngine, Service Brakes
DateMar 26, 2021
StateIL
Description
Tl* the contacts son owned a 2017 kia sportage. The contact stated while driving at 30 mph, the vehicle began to smoke coming from the front end of the vehicle. While attempting to depress the brake pedal, the vehicle continued forward movement. The contact pulled over to the side of the road, and the vehicle became engulfed in flames. The fire marshals were called to scene and extinguished the fire, and a report was taken. The vehicle was taken to a tow lot where it was diagnosed with being destroyed. The vehicle was not repaired. Upon investigation, the contact associated the failure with, nhtsa campaign number: 21v137000 (service brakes, hydraulic). The manufacturer was informed of failure and was awaiting a response. The failure mileage was not available.
CategoryUnknown Or Other
DateMar 20, 2021
StateFL
Description
As I was driving the engine bogged down and when not accelerate so when I pushed down hard on the gas it finally kicked in super hard causing me to crash into a pole.
CategoryStructure:body
DateMar 13, 2021
StateTN
Description
Passenger door will only open from the outside if the door unlocks from being put in park. If I unlock from inside the car or the key fob the external passenger handle will not open the door.
CategoryEngine, Fuel/propulsion System
DateMar 12, 2021
StateTN
Description
Engine light came on smell of gas when you lift hood
CategoryElectrical System, Unknown Or Other
DateMar 10, 2021
StateFL
Description
All 4 window regulators malfunctioned and do not work. Prevents windows and going up and down. Unable to roll windows down. Happened while car was parked.
CategoryExterior Lighting, Service Brakes, Unknown Or Other
DateMar 10, 2021
StateMA
Description
Recently I had a car accident , my car breaks failed to stop when I was driving, my kia was giving me alerts with tires presures, needs a lt s ide brake lamp replaced in multiple times, brakes rotators been changed, smell of burnt cable insulation, can you investigate if it could be related to the recalls nks twice,*dt*jb
CategoryEngine, Power Train
DateMar 09, 2021
StateHI
Description
While driving at a steady speed, car will suddenly disengage the transmission, the rpms will rev high and then transmission will re-engage. This usually lasts 20-30 seconds, it is very random. I have taken it in and because no codes are showing and they are unable to recreate there is nothing they can do. It is a very serious issue as if I'm driving in heavy traffic and this occurs it could result in a crash. It happens sporadically and cannot document anything as it is over before I can as I am driving when it happens
CategoryEngine
DateMar 08, 2021
StatePA
Description
The engine has been burning oil since 2019. I told the service desk and they said a qt every 1000 miles is normal. It started to worsen. In january 2021 the did an oil consumption test. I drive to car for 957 miles and the dealership told me the car was down 2 qts of oil. They said they run the test again. They filled the car with what they said was the right amount. The next morning after getting my car back I checked the dipstick three times. The oil was a 1/2 inch over the fill mark I return the car with less the 1000 miles and this time they said it was only down a qt. And it was in manufacturers spec for consumption . I told them it was over filled so they said we will test it again. This time they told me to bring it back at 1500 miles. I have not reached that amount of miles yet . I worried about having catastrophic engine failure while I'm driving . They have already installed two transmission that were defective. I will supply any other documents you need .
CategoryElectrical System
DateMar 03, 2021
StateCA
Description
The drivers side rear door will not unlock. Not manually or electronically. This started 2 months ago and the roseville, ca kia service dept. Walnuts to charge for repairs. I feel that this is a safety issue that they should repair at no cost to the buyer.
CategoryEngine
DateJan 25, 2021
StateNJ
Description
Car is rapidly burning oil and not dripping on ground. Recent activity: oil dipstick showed no oil on 01/18/2021 and took 3 quarts. It read full! On 01/25/2021. Service station reported out of oil again! Oil light on dashboard did not light. Kia dealership advised an oil consumption test that will be reported to you. I think it is important for you note that this occurred 1000 miles into my regularly scheduled 3000 mile oil change. Our local service station indicated that this is a widespread problem for this car and litigation is being considered.
CategoryElectrical System, Engine
DateDec 28, 2020
StateCA
Description
Tl* the contact owns a 2017 kia sportage. The contact stated the check engine warning light was illuminated. The contact stated that the engine consumed oil very quickly. Additionally, while driving at various speeds, the vehicle vibrated abnormally. The contact stated the vehicle failed to accelerate as designed. The contact also stated that while attempting to park, the vehicle stalled with the battery warning light illuminated. The vehicle was taken to a certified mechanic who diagnosed that there were cylinder misfires and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 127,000.
CategoryEngine
DateNov 08, 2020
StateCA
Description
On october 6,2020 my 2017 kia sportage seemed to have excelleration issues; the car would hesitate when the gas pedal was depressed. Then about a week later 10/9/20 my engine light went on. I used fixd app to assist diagnosis. 420 code catalytic converter. Took it to reputable shop where they confirmed and suggested I take to kia dealer due to 80,000 mile catalytic warranty. I did the next business day. Kia stated that they had to run their own diagnosis and would call me. They confirmed the 420 code but stated they simply 'reset' the computer stating this is kia directive prior to replacing the catalytic converter; and said to bring it in if the engine light went on again. It did a week later; they replaced the vcm motor 10/19/20. Now 11/7/20 engine light is on and fixd code 420 catalytic converter again. They did not want to honor the 80,000 mile catalytic converter warranty. I am just under 80,000 miles now and when I brought it in was at 78,000 miles.
CategoryElectrical System, Engine, Structure:body
DateOct 26, 2020
StateFL
Description
2017 kia sportage both passenger and driver rear doors will not open from neither the inside nor the outside door handles. This is a serious safety issue with my autistic son who must climb out of the car from the back seat through the front seat. There are numerous complaints from other kia owners about this same issue posted on here on the nhtsa website, and it needs to be addressed by kia.
CategoryEngine
DateOct 20, 2020
StateNE
Description
My 2017 kia sportage completely died on me. It was towed to jensen tires and I was told that the engine was totally blown. I then had it towed to h&h kia in omaha, ne and shane clapps (service person) stated that the engine was indeed blown and needs a new engine. The vehicle was in motion and died on my in the middle of hwy 370 & 25th st in bellevue, ne. Tried jumping the vehicle, but it would not start at all. That is when or got towed to jensen tires, first, then to h&h kia
CategoryPower Train
DateOct 09, 2020
StateNY
Description
Leaking coupler / rear differential. Gear oil leaking. Under 14,000 miles on vehicle.
CategoryEngine, Power Train
DateOct 06, 2020
StateOH
Description
Tl* the contact owns a 2017 kia sportage. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. While stopped at a stop light, the accelerator pedal was depressed however, the vehicle failed to respond. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The contact stated that the failure recurred intermittently. The manufacturer was made aware of the failure. The contact was referred to an authorized dealer for assistance. The failure mileage was approximately 54,000.
CategoryEngine
DateSep 27, 2020
StateTN
Description
Have changed oil in less that 3000 miles every time as it was supposed to be changed. Now I have metal shavings in my oil
CategoryUnknown Or Other
DateSep 24, 2020
StateTX
Description
While making a stop sign my kia sportage started accelerating involuntarily like if I step on the gas pedal all the way! I immediately thought of just turning my vehicle off but after I switch the gear to neutral. This incident was very scary to the point that I do not feel secure to drive it. Very scary experience.
CategoryStructure:body
DateSep 15, 2020
StateFL
Description
Both second row (passenger) windows no longer open.
CategoryElectrical System, Engine
DateSep 10, 2020
StatePA
Description
While the vehicle is in motion interstate or city street, the engine revs up without putting more pressure onto the gas peddle. On several occasions I had to hit the brake peddle to avoid hitting another vehicle and once pulled into the side of the road as a precaution. We first noticed this problem about a couple of months after purchasing the vehicle. I previously reported this to kia dealership, however he indicated that it would be the alternator or something that is causing the engine to not know what gear it's actually on. This happens randomly and at any speed. The seat belt light flashes occasionally although no one else is sitting in the vehicle and my seat belt is attached.
CategoryElectrical System, Fuel/propulsion System, Steering
DateSep 04, 2020
StateFL
Description
This happened twice in 10 days. Once while driving and once in parking mode with vehicle on - suddenly the vehicle loses power, cannot accelerate, power steering is lost, and 3 panel lights turn on simultaneously: battery, oil, check engine. Both times by turning off and restarting engine I have been able to continue driving, power is restored and panel lights turn off. Have taken both times to kia service southside/jacksonville fl and they have not been able to identify the cause, therefore unable to fix a potentially very dangerous and life-threatening situation if this continues to happen, especially while driving. Extremely concerned!
CategoryEngine
DateAug 31, 2020
StateMO
Description
Class action law suit for my car for engine problems (knocking, fire, ect). My car is knocking and does not have an active recall.
CategoryAir Bags
DateAug 27, 2020
StateTX
Description
The airbag safty light came on and will not go off.. The owner's manual says this means the airbag is not working or is malfunctioning.
CategoryEngine, Unknown Or Other
DateAug 24, 2020
StateNY
Description
I just received a notice of proposed class settlement regarding : engine seizure,engine stall,engine noise,or illumination of oil lamp that was diagnosed as requiring repair of engine. I am very concerned about this can you please look into the information that I have provided asap. Thanks, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr
CategoryUnknown Or Other
DateAug 24, 2020
StateFL
Description
The passenger side window regulator broke while window was down then a week later the exact same thing happened on the drivers side.
CategoryElectrical System, Structure:body
DateAug 04, 2020
StateFL
Description
The passenger side rear door fails to open from both inside and outside of the vehicle. This happened unexpectedly and without provocation. There are numerous filed complaints siting this very same issue on the nhtsa. Gov website and should be investigated.
CategoryEngine
DateAug 03, 2020
StateOH
Description
Mid-december I noticed my car was skipping as I accelerated. I checked the oil and there was none. I had just gotten an oil change 10/26/19. I take the car in 12/23/19. They do another oil change and tell me as it gets low on oil to bring it in and they will track it. We do this a few times and covid happens. So, I'm adding my own oil and restart the process 6/23/20. My bf brings the car in 7/31/20 and the mechanic states kia will no longer be doing oil consumption tests and would only see the car if something catastrophic occurs. Then plainly says do not add oil and let it blow it up. I return 8/3/20 to speak to the manager in charge and he confirms that it is kia's policy that they will not add oil anymore. Says he cannot give me the policy in writing. I said I had an oil change with you on 6/23/20 and today 8/3/20 my car doesn't have any oil in it and you won't look at it? He confirmed he would not look at it.
CategoryFuel/propulsion System
DateJun 13, 2020
StateGA
Description
I was on the street driving pulling out in traffic. When I tried to give gas car made idle sound but did not move. I was in middle of street. Not first time happening.. Advised nally kia dealership. Did not help me. *tr
CategoryExterior Lighting
DateMay 20, 2020
StateFL
Description
Driver side headlight lamp lens is turning yellow, very distorted. *tr
CategoryAir Bags, Vehicle Speed Control
DateMay 15, 2020
StateCA
Description
Upon pulling up to the driveway to get ready to park, vehicle suddenly accelerated on its own leading to crash through the garage door & impact to the wall. Airbags did not deploy. *tr
CategoryVehicle Speed Control
DateMay 15, 2020
StateCA
Description
Vehicle accelerated on its own causing accident & head on collision to a wall. Airbags was not deployed. I was pulling up the driveway getting ready to park when suddenly the car accelerated on its own which led to crash through the garage door & hit a wall. *tr
CategoryElectrical System, Electronic Stability Control, Engine
DateApr 21, 2020
StateNC
Description
2017 kia sportage lost all power as I was driving down the road. No power steering no braking nothing. Smoke and fumes filled the cab of suv. Once I got off the road smoke was boiling out of hood of car.
CategoryEngine
DateApr 10, 2020
StateMI
Description
The car check engine light comes on while driving. Putting the car into limp mode. Very dangerous in traffic. Low power. The car has to be towed. They replace a single wire under the hood each time.. Happened 3 times in 1. 5 years. They are not fixing the car, just putting a band aid on it ,and kicking the can down the road.
CategoryUnknown Or Other
DateApr 03, 2020
StateMO
Description
My car is 3 years old and I am not able open both front doors from outside. It is mechanical issue with kia quality product. Specially my passenger door was not open that often. The issue is that after locking the car and then I try unlock, the door is unlock but outside handle do not open the door. Inside handle works with no problem. Since my warranty ended at 60k, so it is not cover but I am sure more cars have the same issues and should be recall created for this issue,
CategoryAir Bags
DateMar 09, 2020
StateTX
Description
I had just started the car when the air bag caution light appeared on the dashboard. Took the vehicle to dealer for diagnostic to find out the air bag control module was bad and needed to be replaced. While waiting for service, my husband was asked whether we had been in an accident and he told them no. We purchased the car from the dealer certified used and there was no mention of any accidents prior to us purchasing it. Failure to replace the control unit would have rendered the air bag system useless.
CategoryElectrical System, Engine, Parking Brake
DateMar 06, 2020
StateTX
Description
My parking brake no longer sets, it just pumps and never locks. So I hope I don't have to park on any hills for a while. Also, my heating and air goes wonky sometimes and won't show me the actual temp or give me the option to increase or decrease in temp or mode unless I park and turn the engine off, start it again, then turn off the whole cooling or heating system and then mess with it more. My car is also often times in drive, and it'll rev up for no reason to the red line, then stall and coast to a stop. I've been lucky my kids have yet to be with me with this happening and it's been on back roads with little traffic. All these things while car is in drive/motion, except parking brake, that is obviously while in park that I've noticed.
CategoryEngine
DateMar 05, 2020
StatePR
Description
Kia sportage 2017 began showing excessive oil consumption. It was taken to the local kia service station. The dealer performed an oil consumption test that showed, twice, that the vehicle consumed one and a half quarts of oil per 1,000 miles of use. It was taken for further analysis after confirmation of adequate oil change schedule and at 39914 miles. Motor was disassembled and after more than 3 weeks, diagnosis is uncertain. This problem may cause malfunction of internal parts and there may be a high probability of safety compromise on public highways.
CategoryElectrical System
DateFeb 28, 2020
StateGU
Description
All four power window regulator/motors have had to be replaced. Vehicle placed in service may 2016 and currently has 34,000 miles. Driver side and passenger side regulator/motor's failed while vehicle still under warranty. Both rear window regulator/motor's failed december 2019 and were replaced february 2020 by the dealer at a cost to the owner of 44. 63.
CategoryPower Train
DateFeb 06, 2020
StateWV
Description
Tl* the contact owns a 2017 kia sportage. The contact stated that while driving approximately 20-50 mph, the rpm revved suddenly which caused the front wheels to spin and the vehicle to independently accelerate. The vehicle was taken to dutch miller kia of charleston (339 maccorkle ave sw, south charlston west va) there the transmission sensor was reset however, the failure recurred. The manufacturer was not notified. The vin was not available. The failure mileage was 38,000.
CategoryService Brakes, Vehicle Speed Control
DateJan 28, 2020
StateIL
Description
While pulling into a parking space with my foot on the brake, my engine accelerated as if it had a mind of it's own and hit a post. I pushed hard on the brake with no response. The airbag did not deploy even with ,500 damage to the front end.
CategoryEngine
DateJan 23, 2020
StateTX
Description
Engine caught on fire
CategoryVisibility:sun/moon Roof Assembly
DateDec 13, 2019
StateNY
Description
Tl* the contact owns a 2017 kia sportage. While driving approximately 60 mph, the sun roof exploded without warning or an impact occurring. The contact stated that the glass shattered. There were no injuries. The dealer and manufacturer were not made aware of the failure. The vehicle was repaired by the insurance company. The cause of the failure was not determined. The failure mileage was approximately 20,000.
CategoryTires
DateDec 05, 2019
StateCT
Description
Though sold as "all season" m+s rated tires, the milestar ms932xp+ has dangerously poor traction on even minor snow accumulations. While driving on a flat paved state road that had 1/4 inch or less fresh snow and minimal/no treatment, in a late model awd crossover suv with 245/45r-19 tires, the milestar tires had dangerously poor traction. Any acceleration, no matter how slow, resulted in wheelspin and lateral movement of the vehicle with traction/stability control engagement. Even minimal braking pressure resulted in full abs engagement. Braking distances were extremely long. The performance of these tires was not consistent with any other all-season m+s rated tire I've used, and was more consistent with a "summer" tire. Selling these tires as "all season m+s" is misleading and dangerous.
CategoryElectrical System
DateNov 01, 2019
StateFL
Description
Power window motors failing. This car has less than 55,000 mile one it and only 2 years old but three out of the four power window motors have failed in the past two months.
CategoryStructure:body
DateOct 30, 2019
StateNY
Description
With 60,700 miles, the driver's side rear door locks and unlocks, but will not open. Dealership stated I was over warranty by 700 miles. I explained that I thought this should be treated as a safety issue as if the vehicle is in an accident on the passenger side, rear occupants can not exit the vehicle on driver's side
CategoryElectrical System, Engine, Vehicle Speed Control
DateOct 29, 2019
StateTX
Description
Sometimes when we accelerate the car stalls & revs up, then it will act fine, but the check engine light will stay on for a bit. Then goes off and it acts normal. This is all while driving. This has been happening over a few months,,,it's just every so often.
CategoryEngine, Power Train
DateOct 07, 2019
StatePA
Description
Tl* the contact owns a 2017 kia sportage. While driving 60 mph, a loud noise was detected, the vehicle violently jerked, and the check engine indicator illuminated. The contact also detected fumes. The vehicle was pulled over to the side of the road, restarted, and was able to function normally; however, the failure recurred multiple times. The vehicle was taken to jim shorkey kia (12900 us-30, irwin, pa 15642, (724) 241-0176) where the contact was informed that the failure was due to the engine and floormat. When the vehicle was previously taken to the dealer, no failures were found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 3,000.
CategoryPower Train
DateSep 26, 2019
StateCA
Description
07/25/2019 took car to hilltop kia because auto transmission had been slipping, then stuck in 4th gear. Could not manually shift to change. Dealer replaced transmission switch plate/sensor. Car was returned to me on 8/15/2019. 9/19 returned car to dealer as transmission started slipping again, shifting rough and then accelerating to get on freeway rpms flew up as car went into neutral. I luckily stayed to right as truck behind me swerved left. Car then went into gear, I got off freeway. Dealer had me ride with mechanic and problem of slow upshifting, rough shifting and delayed shifting was duplicated. Dealer was not able to pull any codes. This is serious safety issue. I opened kia case number 13369527. Kia customer service, chris, stated per his manager jada would escalate. Chris also stated there was no record of previous nhtsa complaint 11231076 file 07/11/2019
CategoryUnknown Or Other
DateSep 22, 2019
StateFL
Description
Experiencing reduced performance and intermittent malfunctioning of the air conditioning system while the engine is in idle.
CategoryEngine
DateSep 17, 2019
StateNC
Description
2017 kia sportage lx 2. 4l bought brand new and has been using oil. Car now has a little over 22,000 miles and is using 1. 4 quarts of oil during the 5000 mile dealership oil changes which have all been done at the dealership since purchasing new. The dealership acknowledges there is a problem with the engine after performing 3 oil consumption test however kia corporate considers the oil usage normal so they are declining to fix the issue since their "technicians" does not see this as a problem to cover under warranty. An internet search "kia oil consumption" found multiple complaints from other owners with the same issue and same response from kia.
CategoryStructure:body
DateSep 16, 2019
StateTX
Description
Right rear passenger door can not be opened from inside or outside the vehicle. Problem noticed at about 55,000 miles. Dealer has been unable to open door. Currently 56,600 miles on vehicle. 'parts on order' for the first problem like this they have seen.
CategoryEngine
DateAug 16, 2019
StateTX
Description
The vehicle was in motion on a highway, there was white smoke coming from the engine. Immediately after pulling over more white smoke came out of the engine towards the rear of the motor. After exiting the vehicle flames appeared from under the car near the rear of the motor, the flames grew from all side of the engine. The fire spread to the dash and interior of the car causing the passenger airbags to blow.
CategoryPower Train
DateAug 14, 2019
StateVA
Description
Transmission will suddenly disengage and engine will accelerate to 4500 rpm or higher. This happens while driving mostly when vehicle is between 25 and 45 mph. This happens several times a month. This has caused vehicle to pause when switching lanes, almost causing an accident. This has happened multiple times over the last year.
CategoryPower Train
DateAug 12, 2019
StateNV
Description
Transmission started early upshifting after 12k miles. While not apparently dangerous, I find it very annoying.
CategoryElectrical System
DateAug 08, 2019
StateMO
Description
Starter stopped working after 80000 miles. It was the issue with solenoid but I had to replace the starter. My safety concern was that I was ate gas station at sams club and I was not able restart the car after fueling gas.
CategoryStructure:body
DateAug 08, 2019
StateMO
Description
Front driver handle do not open the car. If you lock the car and unlock, you can not open driver door from outside. I tried door adjustment and didn't work. It could be open from inside. The car is 2 years old. It is safety hazard since the door could not be open from outside.
CategoryUnknown Or Other
DateAug 07, 2019
StateCA
Description
The sunroof / moonroof exploded for no reason while driving.
CategoryPower Train, Seat Belts
DateJul 11, 2019
StateCA
Description
Automatic transmission intermittently, slipping gears but seems to resolve on it's own while driving on city streets and highway. Now also intermittently its not shifting gears at all also while driving on city street. Automatic tranny stuck in 4th and unable to manually shift into another gear. The instrument display shows esp on (electronic stability program) indicator and dbc on (downhill brake control) indicators when stuck in gear. Safety issue as unable to move with normal acceleration, but slow crawl to get out of roadway. Rear seatbelt wont latch when car is stationary.
CategoryUnknown Or Other
DateJun 06, 2019
StateFL
Description
Car blew up in driveway after not even being drove for two days engine engulfed in flames
CategoryEngine
DateMay 23, 2019
StateFL
Description
Tl* the contact owned a 2017 kia sportage. The contact stated that ten minutes after the vehicle was parked, the contact noticed smoke billowing from under the hood of the vehicle. Several fire fighters on site at the moment attempted to extinguish the fire but was unable to do so. The fire department was contacted and was able to extinguish the fire. A fire report was filed. The vehicle was towed to a tow facility. The vehicle was not yet inspected. The dealer was not contacted or notified of the fire. The manufacturer was contacted and notified of the failure. The vehicle was destroyed. The approximate failure mileage was 30,000.
CategoryStructure
DateMay 14, 2019
StateFL
Description
2017 kia sportage. Consumer writes in regards to unhealthy airborne mold in vehicles. *ld the consumer stated the manufacturer repaired the dashboard, but the consumer was still becoming sick due to the door pads being made from the same material. The transmission and the ecm was replaced due to it the transmission slipping, but the failure recurred. *js *js
CategoryPower Train, Structure
DateMay 09, 2019
StateFL
Description
2017 kia sportage. Consumer writes in regard to transmission slippage and airborne mold within cabin. *as the consumer was getting sick from the substance forming on the dashboard and had to recieve medical attention from urgent care. The transmission would intermittently slip without any error message displayed. The transmission was replaced, but the failure recurred.*js
CategoryElectrical System, Unknown Or Other
DateMar 20, 2019
StateNC
Description
Car won't start for no reason at all on some occasions
CategoryUnknown Or Other
DateMar 19, 2019
StateNY
Description
Front glass or the sunroof exploded while driving
CategorySeats
DateMar 13, 2019
StateCA
Description
Tl* the contact owns a 2017 kia sportage. The contact stated that the front passenger seat was too low and could not be adjusted. The vehicle was taken to three different dealers, including chino hills ford (909-203-5700, located at 4480 chino hills pkwy, chino, ca 91710), but they stated that nothing could be done. The manufacturer was contacted and stated that it was a known failure, but they could not assist. The failure was not remedied. The failure mileage was approximately 34,000.
CategoryVisibility:sun/moon Roof Assembly
DateMar 06, 2019
StateCO
Description
Tl* the contact owns a 2017 kia sportage. While driving 70 mph, the sun roof exploded without warning or impact. There were no injuries. The vehicle was taken to arapahoe kia (9701 e arapahoe rd, centennial, co 80112) and the contact was informed that there were no open recalls. The manufacturer was contacted. The vehicle was not diagnosed or repaired. The approximate failure mileage was 15,000.
CategoryEngine
DateMar 05, 2019
StatePA
Description
December 2018 received a notice from kia that the company was conducting a product improvement campaign to perform a software update on all 2016-2018 my sportage vehicles equipped with 2. 4l gasoline direct injection and 2. 0l turbocharged engines to protect the engine from excessive connecting rod bearing damage. Update was to be done free of charge and would only involve the addition of newly developed computer software for the ecu. On january 3rd 2019 I had the update completed at the kia dealership from where the vehicle had been leased. Approximately 15 miles after leaving the dealership the vehicle went into "limp mode", restricting the engines rpm's and acceleration. I immediately pulled off the roadway and contacted the dealership. I was informed to return with the vehicle to the dealership. Once at the dealership I was informed that an additional wire harness would need installed and repairs would be completed within one day. Just prior to leaving the dealership I was informed that kia was instructing the dealership it would be necessary for the entire engine be replaced. At the time of the incident the vehicle on had 5800 miles on the odometer. I have been waiting in excess of two months for the vehicle. Dealership can get no further information from kia as to when the engine will be delivered. I have contacted kia 3 times and spoke with representatives that are unable to provide information on engine delivery. I was told on last call that a elevated case manager was assigned and was given his direct line. On 3/5/2018 I attempted to contact the case manager and left I message on voicemail. I have not been re-contacted as of this writing. I am also still making the lease payment on the vehicle and obviously insuring the vehicle.
CategoryPower Train, Visibility/wiper
DateMar 05, 2019
StateVA
Description
Air conditioning / heat system leaks air onto front windshield causing fog on the inside/outside of front glass. Transmission does not engage full time while in motion. While driving forward, the engine will race and the transmission will become disengaged, within 20-90 seconds the transmission re-engages and you can proceed. This happens sometime while you are entering a highway from an on ramp as you accelerate into moving traffic. The transmission was replaced with a remanufactured transmission less than 6 months ago and the vehicle is starting, to show these same symptoms again. It happened while on 1-95 in the alexandria area of virginia, route 66 south, route 29 expressway in lynchburg, va just last week. I have brought this to the attention of the dealership and the manufacturer without action. This malfunction is a threat to the safety of the driver and occupants as well as other vehicles on the highway. Without the ability to maintain control of the vehicle it is possible to cause an accident.
CategoryEngine
DateFeb 27, 2019
StateFL
Description
The date I gave was one of many. It happens a lot. When driving my engine revs way up high. Like you are pushing the accelerator to the floor. And I am driving normal. I took the car to the service department. They said there was nothing they could do. Because they couldn't get it to rev up for them. It is very scary. I really don't feel safe driving the vehicle. This happens a lot. There has to be something that is causing this. It can happen at anytime you can be driving normal speed, you can be slowing down, you can just be taking off from a stop. Whenever it wants to rev up.. Bl
CategoryElectronic Stability Control, Engine, Fuel/propulsion System
DateFeb 23, 2019
StateGA
Description
My brand new 2017 kia sporage ex vehicle stopped without any warning while I was driving in the middle lane of a busy street and almost got me killed. There was an accident trying to avoid hitting me because of the vehicle stopping. I was terrified. The police came and the vehicle was towed.
CategoryEngine, Power Train
DateFeb 17, 2019
StatePA
Description
Had motor replaced on 2017 kia sportage with 65k on it. New motor lasted to about 67k on it. Been waiting almost 2 months for engine replacement.
CategoryEngine
DateFeb 14, 2019
StateVA
Description
This is the second time the car has cut off in the last 2-3 months. The first time I was in traffic waiting for a traffic light, the car was in drive, it started to rough idle and then it cut off, it took a couple of tries to restart the car, I took it to the dealership the next day and was told it was due to dirty fuel injectors and was charged for fuel injector cleaning. Yesterday 2/13/19. I was sitting in a parking lot, the car was in park and running, when I turned the heat on, the car rough idled and cut off. I waited about 20 seconds then was able to restart the car. I drove home at night without turninng on the heat for fear of the car cutting off.
CategoryEngine, Power Train, Vehicle Speed Control
DateFeb 04, 2019
StateTX
Description
Several times while driving, no matter if I'm in eco mode or sports mode, my rpms spike, and my engine sounds as though I hit the accelerator very hard. This typically happens whenever I'm stopped at a red light or stop sign and and lightly hit the accelerator to begin moving again. I took my car in (because I received a recall letter for this very issue) and the kia service department essentially said there was nothing they could do, and when they took my car out to re-create the issue, nothing happened. I've been provided with a case number, but they told me that no action was taken. My rpms continue to occasionally spike, and it's very concerning that kia is unable to resolve this problem.
CategoryStructure:body
DateJan 29, 2019
StateTX
Description
I was on the highway- driving under a underpass. The screen to the panoramic roof was back but the sunroof itself was closed- there was a loud noise and the glass to the moving part of the sunroof shattered falling into the car. All that remained was a small glass outline around the perimeter of the roof.
CategoryExterior Lighting
DateJan 28, 2019
StateTN
Description
Highlights to bright, can not drive at night without getting high beam by most cars that pass
CategoryAir Bags, Unknown Or Other
DateJan 20, 2019
StateCO
Description
Interstate, weather affected collision with cable barriers at 70mph. Airbags did not deploy even though an impact sensor was definitely hit. I am looking to take this case to kia as well.
CategoryEngine
DateJan 18, 2019
StateNC
Description
I received a product improvement campaign letter from kia motors of america incorporated dated december 2nd 2018 they said they would like to perform a software update to the ecu in my vehicle it also states kia is providing lifetime warranty coverage to both new and used vehicle owners for engine long block assembly repairs needed due to excessive connecting rod bearing damage upon completion of this product improvement campaign I did take the car in for the ecu sensor update and ask them exactly what does that mean and they said the ecu sensor will indicate to the driver that the engine is experiencing damage or problems and to bring it in. If it falls under the guidelines of the engine coverage they will take care of it. In the meantime I am driving around in a defective vehicle where damage is occurring as I'm driving it and it will worsen to the point that the ecu sensor will notify me when the damage is so bad that it needs to be brought in I am afraid for my safety and the safety of my passengers will this damage occur in 1 month 1 year 5 years or is it occurring each and every time I crank it up. What specific damage is occurring to the engine because the engine has many components this information I do not know will it catch on fire will it stall in the middle of traffic will it leave me stranded somewhere if the issue can be repaired or replaced why not make me that offer to repair the engine now replace the engine now or replace the vehicle is this vehicle safe to be on the road based on the concerns kia have about the long engine block assembly and the connecting rods I am a lay person with no mechanical expertise but what I'm hearing is that this car has an existing problem that could be hazardous I have not on this vehicle a full year yet an engine problems is not something a consumer wants to hear about thank you *tr
CategoryEngine
DateJan 17, 2019
StateFL
Description
El vehculo kia sportage 2017 se incendi de un momento a otro, estaba parado encendido el motor y empez a salir humo del motor y se incendi muy rpido , en menos de 3 minutos . Sucedi en cali , colombia,
CategoryEngine
DateDec 17, 2018
StateIN
Description
My kia sportage engine light came on and the engine started making a knocking noise while driving down road on a saturday night . (dealerahip was closed) first thing monday morning called kia dealer. Took into dealer . After they checked it out they informed my engine was ruined . Had metal shavings in it . And because I didnt take it into them or a professional to change the oil(I had family do it) my warrenty no longer will cover it. Fought this for weeks with consumer affairs.. And got nowhere . Did some research and the exact same thing was recalled in the 2015 kia sportage .. Just seems ironic the same thing happend to my 2017 sportage.
CategoryPower Train
DateNov 29, 2018
StateCT
Description
Without warning the car drops out of gear, the engine revs. You have to take your foot off the gas for the car to go back into drive and you can continue driveing. This happens at any speed.
CategoryFuel/propulsion System
DateOct 29, 2018
StateFL
Description
Fuel line seems to be clogged? When I step on the gas sometimes the car doesn't go but the rmp's rev up. Seems like it wants to stall or just no go. This happens even while just driving down the street and then giving the car gas to speed up; not just at stop and go;
CategoryEngine, Fuel/propulsion System
DateOct 26, 2018
StateNC
Description
Dealing with oil loss since last year, single owner new vehicle. First time no oil towed to fayetteville nc kia where they said nothing was covered under warranty because I had the oil changed somewhere else. I paid for tow and repair which basically involved adding oil jumping battery in morning. They should have known about a part recall on the oil pan per the kia female repair rep at pinehurst kia in southern pines nc where I had it towed to when battery died a couple of days later. Again they found no oil but oil splattered underneath in engine and spoke with kia national consumer in ca at that time. They confirmed the issue, and changed oil and called for part. Returned 2 weeks later just to have oil checked and again no oil. Xalled kia national again. Was told to self manage for reimbursement from fayetteville nc kia manager by dealing with him myself. 2 months of failed contact attempts ensued. Last week on way back from unc children's oncology with son, brakes and steering locked up again. Close to accident. Toeed to ronald macdonald house 0. 7 mi away, again no oil. Put oil in. Also smoke and smell of burning electrical something frkm engine for some time. Next morning paid to tow to university kia chapel hill. Found out my case # had been erroneously closed. Now dealing with case manager tammy who I havent been able to contact. Case number now is 12908741. A new car obviously acts this way when there is a big issue and nobody at kia would help me. Now I sit at my sons bedside with a dead 2017 kia sportage at university kia where brandon is trying to put together all past receipts. My son was dx'd last month and no I do not know where each receipt is, I have been at the hospital more than at home. I have had to apply for fmla from my job as well. I expect an have read of many issues with kia and this oil issue as well as past recalls. Rented car 10 23 18
CategoryElectrical System, Unknown Or Other
DateSep 02, 2018
StateIN
Description
On sat morning my suv caught fire without warning. This occurred in indianapolis on harding st. Near the interstate exit. We were at a complete stop when smoke started coming out of the car then flames. I got my kids and dogs out. Then I realized our medications were in there. I then went back to try to grab the bag. I couldn't because of how fast it went up. In the process I ended with two small burns and a slight abrasion. There was no warning. The suv has been maintenance and given all required maintenance. In fact in june it was taken in for an oil change. And 15000 mile maintenance. Currently it suspected that this was electric fire. I also have a video of someone that was passing by. The suv was towed by the indianapolis police department to their lot were it is currently.
CategoryUnknown Or Other
DateAug 24, 2018
StateWA
Description
My sportage accelerates randomly and often while driving or stopped at a stop light I've taken it to kia and the contacted the kia north america a case was filed they won't seem to care if its fixed bc they can't duplicate the issue
CategoryAir Bags
DateAug 22, 2018
StateMO
Description
Tl* the contact owns a 2017 kia sportage. The contact called on behalf of the driver. While the driver was at a stop light, the vehicle was t-boned in the middle of the driver side door. The air bags failed to deploy. The driver sustained back and neck injuries that required medical attention. The contact was not aware of the other driver's injuries. A police report was filed. The vehicle was driven to the driver's residence. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 17,000. The vin was not available.
CategoryVehicle Speed Control
DateAug 18, 2018
StateVA
Description
For the last 2-3 months my car has been randomly accelerating on its own, due to this I was recently (aug 14, 2018) in an at fault accident. I have called my dealership multiple times inquiring if there have been any recalls and there haven't been. I am currently in the service department (aug 18, 2018) having the problem looked at but have been told they might not be able to pin point the issue.
CategoryUnknown Or Other
DateAug 08, 2018
StateNY
Description
I notice engine lite on dash lit up. I only have 6641 miles on this vehicle. I am planning to take my kia to my dealer to have this item checked out on 9 aug 18. I was driving vehicle at the time. I was driving vehicle at the time on citu street.
CategoryAir Bags
DateJul 13, 2018
StateWV
Description
I hit a small deer at 73mph totaled my kia heavy front end damage hood came up and busted my windshield which caused glass to get in my eyes. Not one air bag deployed. It knocked the battery out and buster the radiator, hadn't made my first payment yet.
CategoryAir Bags, Engine, Structure:body
DateJul 09, 2018
StateAL
Description
I was involved in a head on collision, resulting in my suv being totaled. I was stationary in the double turning lane of a city street. The engine block was pushed nearly into the driver's seat. Front windshield cracked from end to end, heavy front end damage. The vehicle that hit me was doing about 45-50mph and her airbags did deploy although she had side impact/damage. My airbags never deployed. I have a concussion resulting in memory loss and painful swelling behind my eye. I am also being treated for multiple back injuries. My 17m old was in the vehicle as well but was in his rear facing car seat, not yet showing any signs of injury.
CategoryEngine
DateJun 28, 2018
StateMI
Description
I have a 2017 kia sportage sx turbo my car has not run right ever since I leased it. There were times where it seemed like the car wasn't going to start, cranking, but not turning over. There are times when I hear a loud clicking noise when I accelerate, which sounds like something under the hood of my car is about to break. And then I started having issues with my spark plugs. The spark plug on cylinder 3 has burnt out and caused misfires in my engine 3 times now, starting as soon as 9,000 miles. Before, the dealership I went to blamed it on poor gasoline or too much oil in my vehicle and never fixed the issue after being at the dealership 3 different times because of the misfiring I was experiencing. The first time I went to summit place kia, they put me back into a faulty vehicle without fixing anything. My car then failed while driving on the freeway, misfiring and not properly accelerating. Luckily, I was able to get off the freeway safely and towed to another dealership that replaced the spark plugs. My car started misfiring again, and summit place kia replaced the cylinder 3 spark plug and blamed the issue on "too much oil." now my car is at the dealership for the fourth time after failing again while driving, severely misfiring, causing the car not to accelerate properly or drive well at all while driving it. Kia motors, inc. And feldman kia in novi have decided to replace the short block of my engine, still not knowing exactly what is going on or causing the 3rd cylinder spark plug to burn out. I am not confident that simply replacing the short block will fix this, unless they know something that is not being disclosed to me. I feel that there is something inherently wrong with the design of the engine of this car, and this problem will affect thousands of others who have purchased this vehicle.
CategoryElectrical System, Engine, Unknown Or Other
DateJun 13, 2018
StateGA
Description
After several complaints of rough idle, burnt oil and drive-ability issues starting at 7128 miles, 16066 miles, 21000 miles,22711 miles & 29356 miles, the engine was required replacement. After the engine was replaced (short block we were told), the brake assist system (bas) & the forward & rear collision warning system are intermittent in their operation. Randomly when sitting still the sensors will alert or when cross traffic (front or rear) the sensors fail to detect. This was a definite change of behavior since the engine was replaced. The local dealer said they checked it and after a few miles of driving declared it to be working properly. This random behavior occurs several times a day.. Attached is a car fax report of our vehicle reflecting the problems.
CategoryEngine, Power Train
DateJun 04, 2018
StateCA
Description
Tl* the contact owns a 2017 kia sportage. While driving various speeds, the vehicle decelerated on its own. Also, while at a stop, the vehicle vibrated and made a tapping noise when the engine was turned off. There was no warning indicator illuminated. The failures recurred several times. The vehicle was taken to covina valley kia (626 s citrus ave, covina, ca 91723, 626-736-4275) where the technician stated that the vehicle was operating as designed. The manufacturer was made aware of the failure and stated that nothing could be done since the dealer was unable to diagnose any failures. The contact was provided a case number. The failure mileage was approximately 4,645.
CategorySteering
DateMay 22, 2018
StateMN
Description
Tl* the contact owns a 2017 kia sportage. While driving 55 mph and making a right turn, the steering wheel seized and the vehicle traveled to the left instead. There were no warning indicators illuminated. The vehicle was taken to the local dealer (kia of duluth, 1701 w michigan st, duluth, mn 55806, (866) 722-4542), but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified and referred the contact to the local dealer and nhtsa. The failure mileage was 16,000. *tt
CategoryVehicle Speed Control
DateMay 14, 2018
StateCA
Description
When starting to accelerate from the vehicle will start to move and then the engine rpms will drop to idle. At that time the car will not respond to the throttle. It seems to take from three to five seconds before the engine will respond to the accelerator being pushed. This seems it could happen in any location usually from a stop position. It happened several time backing up my driveway but also on a city street when I was starting to make a left turn. Very dangerous situation.
CategoryUnknown Or Other
DateMay 08, 2018
StatePA
Description
Vehicle in motion on city streets or highway. Gas pedal does not respond when attempting to accelerate, car decelerates, tachometer goes down to zero. In order to accelerate you must remove your foot from gas pedal, then reattempt to accelerate. This has happened on straight roads, highways, and while turning at a variety of speeds ie: from 15-70 mph. I cannot predict nor cause this to happen. Sometimes I drive for weeks before it happens, then it can happen multiple times in the same day, same drive. The last time it happened 5 times in one hour. I'm concerned that I might get rear ended by someone not noticing that I'm decelerating without braking. No error codes appear. Kia service cannot figure out the problem. I have a little over a year left on my lease and just under 21,000 miles. This has been occurring for over a year. Kia service being very patronizing about the problem!
CategoryEngine, Fuel/propulsion System
DateApr 24, 2018
StateCA
Description
The car was running then lost power while driving up a hill on a street. It would not accelerate, then shut off. It would restart, idle for 10 seconds and die. I took to the dealership. It only had 20000 miles.
CategoryStructure:body
DateFeb 25, 2018
StateMN
Description
While driving approx. 60 mph on a freeway, we heard a load "bang" noise from the roof above us. We had not seen any projectile flying towards us prior to the noise. We found out when we stopped to look that the tinted glass piece that stretches across the width of the car and is located in front of the sunroof, had shattered all the way across the car from one side to the other. It looks like a jagged crevice after an earthquake.
CategoryUnknown Or Other
DateFeb 16, 2018
StateTX
Description
I purchased a used 2017 kia for my daughter with 30 thousand miles when we recieved the keys nethier one will open you have t manually open both of them this is a safty hazard for my daughterif she was in a situtation where she had to get n her car n a hurry she wouldnt be able too is this a defect ?
CategoryExterior Lighting
DateJan 25, 2018
StateCO
Description
Newer model kia sportage vehicles have low mounted turn signals that are seperate from the rest of the brake light assembly. This presents two issues: 1: the low mount makes it harder to see in general 2: the separation makes the turn signal not as apparent when the signal is use. I believe that these vehicles are a hazard on the road due to the design of the turn signal.
CategoryEngine, Power Train
DateJan 09, 2018
StateIL
Description
My car has service engine light on, when to dealer tuesday and they schedule me an appointment a week later on tuesday, but my car breakdown on friday night on highway, radiator overheat and start leaking, damage some other parts and now dealer doesn't want to fix my car and want me to pay 00. 00. My car was on motion on the highway driving 60 to 70mile per hour. Kia has a recall for same problem I had on kia sorento 2017.
CategoryElectrical System, Engine, Unknown Or Other
DateJan 01, 2018
StateCO
Description
With only 6762 miles on the odometer, going 79-80 mph on cruise control, the following happened all at once without warning: (1) loud thunk under the hood (2) engine stopped (3) electrical system shut down, including audio, dashboard, and headlights (4) rapid deceleration, as if I had slammed on the brakes (though I had not). (5) approaching the shoulder, I noticed that the power steering and power brakes were also inactive. After putting in park, it miraculously started right back up and got me home. But this is unacceptable, and a very serious safety issue, because the next time it happens, it'll be during rush hour and then I'll get rear-ended by the ubiquitous tailgater, going 70 mph. Even if the brake lights work when I get a chance to apply them, there would still be a delay of a second or two during which the vehicle would be rapidly decelerating on its own, without brake lights. Not to mention the undoubtedly accelerated wear and tear on internal parts.
CategoryFuel/propulsion System
DateDec 28, 2017
StatePA
Description
On november 16, 2017 I picked up my daughter from school, she asked me to turn on the heater that she was cold, when I turned on the heater, within a minute the whole cap of my kia sportage was engulfed in a terrible gas odor, which both my daughter and I became dizzy and nausea. I immediately opened all the windows and drove a short way to my parents house. I drove my sportage staight into the dealership with my mom and daughter following me in her car. I dropped the car off at the dealership. The next day savage kia called me and stated I should pick up a loaner that they would have my car for approximately a week. When my dad and I went to the dealership to pick up the loaner, we asked what was the issue with my sportage, the service manager stated that they contacted kia assistance to diagnose the issue, that gas was spurting out from the injectors and into my engine,that the suv had a defective ( faulty fuel injector and housing in it) my father then stated to the service manager that that could of killed my son and granddaughter if the gas would of sparked in the engine and also stated luckily my son is not a smoker or they would both be dead. The service manager did not deny the issue was a serious issye. When I contacted kia corp to file a complaint they were like robots, like there only responsability is to fix the car, nothing happened so it's all good. I stated to them that I really do not want to drive this car and asked them if they could give me another one. They stated this is not a option. The only thing they compenstated me with was one lease payment. Could you please inform me what my options are. I just do not feel comfortable driving this vehicle and I am very upset that kia did not have any compassion towards there vehicle potentially causes great harm or death to my seven year old daughter. Thank you very much for your time.
CategoryEngine, Fuel/propulsion System, Power Train
DateDec 24, 2017
StateTX
Description
Engine failure occurs while in motion on city streets - 2x in one week. Towed both times. Dealer unable to detect problem, said to just drive it and call if it happens again. Gas smell when this happens.
CategoryUnknown Or Other
DateDec 14, 2017
StateFL
Description
Ac build up of water from ac unit over flows and leaks over the gas pedal, I all most lost my footing when driving water on pedal made my foot slide off the gas pedal. Plus after first check up the ac filter needed to be replace, not covered under warranty. I feel this can cause a big accident.
CategoryExterior Lighting
DateNov 11, 2017
StateFL
Description
Safety issue: 2017 kia sportage rear turn signals not integrated into the brake lights and too low to be easily seen. I've been told on multiple occasions that my rear turn signals are too small (7 7/8" wide x 1 3/4" high), too low (23" from street level, on the rear bumpers), and too far away from my brake lights (20" from turn signals on bumpers to brake lights) to be seen by cars behind me, especially during daylight hours. What makes this even more unsafe is the signals wrap around the bumper, so that of the 7 7/8" of lamp, only 2 1/2" show in the rear. The rest of the signal lamp area is on the side of the vehicle and not visible to cars behind me. (please see uploaded photos.) if a driver is following too close or if I'm in bumper-to-bumper traffic, it's impossible for a car behind me to see me signal. This makes it dangerous for me to change lanes, merge, or make turns. After being notified by many drivers of my small, out-of-place and inconspicuous turn signals, I took the car to the dealer, thinking that the circuit to the brake lights was faulty, since the brake lights don't blink to signal a turn. The dealer checked the car and stated that this is the way the car was designed: brakes lights do not blink to signal a turn; the only rear turn signals are located on the rear bumpers. Oddly, this dangerous design flaw shows up only on the sportage. Other kia models have turn signals incorporated into or adjacent to the brake lights. It should be a simple matter for kia to incorporate the turn signals into the brake lights on the sportage, since all their other models already do so. To my knowledge this is the only car in the united states with tiny bumper-mounted turn signals and no signals in the brake light area. Hopefully, this dangerous design is so radically out of step with recognized auto safety standards as to merit a safety recall.
CategoryUnknown Or Other
DateNov 11, 2017
StateMI
Description
November 4th 2017 my panoramic sunroof shattered. Was driving about 35 - 40 mph. My interior sun shield was closed at the time. This kept the glass from entering the car. The sound was like a shotgun. And it clearly exploded outward. Kia investigated and could not determine the cause. They are replacing at their cost. Pavement was smooth. My car was warm on a cold day. Temp about 45 degrees.
CategoryWheels
DateNov 08, 2017
StateIL
Description
I have had my car for 30 days & after driving for about 5 miles this morning my tire warning light said the psi was at 19 for my rear driver side, seconds later it was a 0. I pulled into a gas station where we discovered a huge tear in the side wall of my tire. This is definitely a defect as I have not been in an accident or scrapped any curbs however, once I got it to the dealership they said that this had to be caused by me possibly hitting something. I think I would remember hitting something that would cause a slice across my passenger rear tire. So in a nutshell I was forced to buy a new tire 1. 00 for a car I have had for 30 days. Neither grossinger kia dealership or hankook tire would take responsibility. I was just about to get on the expressway and thank goodness the tire malfunctioned before I did.
CategoryPower Train, Unknown Or Other
DateOct 25, 2017
StateMA
Description
Car was parked overnight keys were taken and car locked at 8pm at 530 am heard crash car rolled into tree and doors were still locked car came out of park and rolled after 9. 5 hours of sitting car had to be in park for key fob to lock doors after it rolled the doors were locked but gear was in reverse
CategoryVisibility/wiper
DateOct 23, 2017
StateTN
Description
My sunroof "exploded" on saturday, oct. 14, 2017. I was driving on a highway and there was some traffic. After the initial "boom" and rush of wind we heard glass shattering. The sunroof and shade were closed, thankfully! I pulled over and attempted to collect the glass but I was getting cut so most of the glass remained on the sun shade.
CategoryExterior Lighting
DateOct 15, 2017
StateNY
Description
Fmvss 108,table I-a, daytime running lamp (drl), device activation requires that drls be "automatically deactivated when the headlamp control is in any 'on' position." on the 2017 kia sportage the drls remain on with the headlamp control in all "on" positions. This gives the appearance that the high beams are on all the time. Opposing drives have flashed their lights at me to indicate that my high beams were on when they were not. This creates tension and anger in both drivers. I was even stopped once by the police because of the high beam on appearance. Since these light fail to meet fmvss requirements, kia should initiate a recall to remedy the problem. Given the commonality of systems manufacturers use in several vehicle models, other kia models may be similarly affected.
CategoryStructure:body
DateOct 15, 2017
StateME
Description
On 8/30/17 I was driving in the middle lane of the highway when my sunrooof exploded. There were no overpasses and very few cars around me so nothing hit the sunroof to cause the explosion. I was able to safely pull over to the shoulder because of the light traffic at the time. Normally this section of the highway is very busy and had I been traveling during commuting times the outcome could have been very different. I had a few cuts and throbbing ears for two days due to the buffeting wind when the roof opened up. Shards of glass covered the entire inside of the car and I am still finding glass even after the dealership cleaned the car. The sunroof was repaired after lengthy discussions with kia headquarters. I was able to get the car back one month later but now I keep the shade closed and probably will continue to do so. I paid extra for this feature and now will not use it. Bill dodge kia in westbrook maine promised to send me the repair record but have not done so to date.
CategoryExterior Lighting
DateSep 08, 2017
StateLA
Description
The focused beam headlights on low beam are extremely bright when set to kia standards. Oncoming traffic periodically flashes headlights at me to dim my headlights which are on low beam. A few oncoming cars have kept their high beam lights on even though I flash my high beams to let them know my low beams are on. The approaching high beam lights partially blind me restricting my vision. Some cars I am following indicate my low beam lights are too bright by slowing down or using the turn signal flashers to indicate my lights are too bright. These actions occur on state highways while I am driving at night. I have an open case with kia. Case number 12446047. Kia customer service has advised they can do no more because the focused beam head lights are set per kia specifications.
CategoryExterior Lighting
DateJul 13, 2017
StateVT
Description
Re: 2017 kia sportage ex. The rear turn signals and the back-up lights are in-conspicuously located. 16" lower than tail/brake lights and lower than license plate deems a probable traffic safety hazard. The 9" curved lenses illuminate approx 2-3 " in the rear and approx 6-7" on the side. A certain daytime hazard. Very poor engineering this probable unsafe hazard takes place every time the turn signals are applied or the vehicle is in reverse. An accident has not occurred directly or indirectly to this complaint... Yet. This complaint is ongoing since I purchased the vehicle, 5/17/2017. Please investigate and return further information. Thank you
CategoryUnknown Or Other
DateMay 19, 2017
StateNY
Description
Have been fighting with kia since I purchased this car in dec. Of 2016 to no avail. Paid an additional 00 to get the autonomous braking system which does not work. I have gone to other kia dealers under the guise of purchasing this vehicle and not one of the four dealers that I tested the car at could get this system to work. I have informed kia of this fact but just keep stone walling me. My next course of action is to go to the bbb, I think you should know about this since it is a very important safety issue. I also intend to inform the center for auto safety and consumer union who highly rated this car. Hope to hear from you soon [xxx] [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).'*jb
CategoryEngine
DateMay 14, 2017
StateVA
Description
While traveling at highway speed my vehicle experienced near instant loss of more than 50% engine power with continual lost of the remaining power. Moving from the middle lane into the right lane was difficult and risky during heavy traffic. I was lucky finding a safe spot to pull over. Ambling to the safe spot the engine sputtered, hesitated and reacted very little to any foot action on the throttle, leaving me without the ability to effectively control the vehicle.
CategoryExterior Lighting
DateMar 28, 2017
StateFL
Description
When purchased in may, 2017, the headlights had to be adjusted as they were aimed too high. The adjustment made the lights too low and with a very short "cut-off" point. It is almost impossible to see the roadway in front of the vehicle at night.
CategoryEngine, Vehicle Speed Control
DateJan 30, 2017
StateMA
Description
Tl* the contact owns a 2017 kia sportage. While driving approximately 75 mph attempting to pass another vehicle, the speed dropped to approximately 50 mph and the accelerator pedal did not respond when depressed. The contact drove the vehicle home at a very slow speed. The failure had been occurring since the beginning of january and the check engine warning indicator was constantly illuminated. The dealer did not have the remedy available to repair the vehicle. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 5,343.
CategoryEngine, Vehicle Speed Control
DateJan 24, 2017
StateIN
Description
I have had 4 instances of what feels like the car slipping out of "drive". While in drive, when I press on accelerator but while the rpm's go up, the car doesn't move.. Once I remove my foot and then press again on the accelerator, it proceeds normally. Kia cannot find anything wrong with vehicle but last instance was less than 30 days ago. This is after kia had to replace the block the first month of ownership of this brand new vehicle.
CategoryElectrical System, Fuel System, Gasoline
DateJan 09, 2017
StateVA
Description
Tl* the contact rented a 2017 kia sportage. The contact stated that while pulling into an army base at approximately 30 mph there was smoke coming from the vehicle. A witness informed the contact that there were flames coming from under the vehicle. The flames spread to the hood and wrapped around to the driver's side of the vehicle. The contact exited the vehicle as it engulfed in flames. The contact observed that there was a trail of fuel coming from the vehicle. The fire was distinguished by the local fire department. A police report was filed and there were no injuries reported. The vehicle was towed back to the rental company. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was 83,044. Updated 02/03/17*lj updated 09/07/2017*js
CategoryEngine
DateJan 03, 2017
StateMO
Description
When pushing on the gas the rpm go up but the car doesn't kick in right away. The transmission? It like you have a manual transmission and you haven't let out on the gas. Doesn't do it all the time, but is doing it about once every time I drive. It is getting more frequent, wondering if its due to cold weather.
CategoryEngine
DateDec 29, 2016
StateOR
Description
Tl* the contact owns a 2017 kia sportage. While driving 60 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The failure recurred on another occasion while driving 50 mph. The vehicle was taken to be repaired, but the failure recurred. The vehicle was diagnosed as having a faulty spark plug and the engine was replaced. The manufacturer was made aware of the failure. The failure mileage was 10,000.
CategorySteering, Unknown Or Other
DateNov 02, 2016
StateVA
Description
The car slightly veered to the left, at first. I brought it up to the sales person during the drive. There was also a slight burning smell when I drove the car home in the evening from the dealer. I brought it back the next day to have it checked out, and the service manager said that he could not find anything. One of the sales' people stated that some new cars have smells in the beginning and to run the air through the car.
CategoryFuel/propulsion System
DateSep 29, 2016
StateIL
Description
Tl* the contact owns a 2017 kia sportage. The contact stated that when the vehicle was started, a strong fuel odor emitted from the vehicle. The vehicle was towed to the dealer were it was diagnosed that an animal chewed the plastic fuel line and caused a fuel leak. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 1,900.
CategorySteering
DateSep 07, 2016
StateFL
Description
While driving , especially on the highway, the vehicle veers slightly to left or right and takes constant corrections to keep it driving straight. The steering requires constant over corrections and the steering also feels very loose. It feels like driving on ice. I brought it to the dealer and the alignment and other factors have been checked and they say there is nothing per say wrong with the car.
CategoryService Brakes
DateAug 26, 2016
StateNY
Description
While driving on a 4-lane street in my community I stopped for a red light. I stepped on brakes and the peddle went down to the floor. My car glided to a stop in the middle of intersection. My car's mileage was 810 miles. I called kia auto repair. They took me in the following morning. The brake cylinder had to be replaced.
CategoryElectrical System, Engine, Steering
DateJul 05, 2016
StatePA
Description
2017 kia sportage. Driver remote starts vehicle, unlocks vehicle and immediately shifts from park to any other gear, without pushing start/stop button, and within 10 seconds engine shuts off while in drive, neutral or reverse. Anti-theft programmed to shut off engine 10 seconds after unlocking doors unless the start/stop button has been pushed. There is no way that driver should be capable of shifting out of park until the after the start/stop button has been activated. Note: this is a correction for complaint # 10872312, reference 970797
CategoryElectrical System
DateJun 03, 2016
StatePA
Description
Tl* the contact owns a 2017 kia sportage. After starting the vehicle with the remote starter and shifting from the park position to reverse, the vehicle stalled without warning. The vehicle was able to restart. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 1,000. Updated 07/12/16*lj *cn

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Brian Jones

About the Author:

Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

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6 COMMENTS
  • Barb B

    I also have a 2017 kia sportage.. It goes through so much oil. I have to check my oil every week it’s ridiculous

  • Terry

    My 2017 kia sportage has been eating oil. I thought I was going crazy as I’ve been looking underneath the car to check for oil leaks. Oil evaporation is new to me. 300 miles after an oil change, I have to put more oil into the engine again. After the engine runs out of oil again for the second time, I have to buy quarts of oil to replace the empty engine. I see I’m not the only person who is dealing with this problem, but what do I do at this point?? I need help.

  • Earl A

    I too have a 2017 sportage sx. The car blew the head gasket at 70k miles. I now have a new looking boat anchor.

  • Aim

    I own a Kia 2017 Sportage with 68000 miles on it. Since June of 2021 it has been eating oil. I took it to the dealer and. They did serval test on it. Now they say it is not u set warranty. They have my car now almost 30 days. I’ve been renting since then at $300 a week at my expense. They know this is a problem but why aren’t they fixing it. I’m so angry and fed up with this car. It’s been a nightmare I can’t get away from it. Is there someone that can help me.

  • Angela W

    I bought my 2017 kia sportage 10/24/2019. I have had serious problems with the engine, transmission since day one. I have taken it multiple times to be checked. They keep telling me they can’t get it to act up. Last October I took it in after it completely stalled out on the highway. Then they said they duplicated the issue and the car was very dangerous. Duh! Then they claim the transmission fluid was low!! No reason for it of course. I have also been losing my antifreeze and my oil I am tired of the lies. I have only put about 3,000 miles on thus car because there is always a problem and I am terrified to drive it. The engine is constantly becoming unresponsive. And dies nit shift correctly. Especially the massive downshift that throws you into the steering wheel!! All the complaints I see I have been dealing with since I got it.

  • Kim B

    2017 Kia Sportage – I am under lease and upon getting vehicle ready to return I have had multiple issues with the electrical components of the vehicle. I am over miles so they are telling me that I have to pay out of pocket before returning the vehicle. I can not afford to do so…A 2017 vehicle should not be experiencing these types of issue. Do I have any legal recourse.

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