The Sullivan Kline Group or SKG is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.
Sullivan Kline Group (SKG) is a third-party collection agency based in Delaware. SKG has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including making false or misleading statements in an effort to collect a debt and attempting to collect debts not owed. If SKG contacted you about past due financial obligations, make sure you understand your rights before taking action.
The harassing company pays our fees.
They’re legit. The Better Business Bureau (BBB) has not posted a lot of detailed information about the Sullivan Kline Group. They do indicate that SKG is a collection agency and that the BBB established a profile page for SKG in 2018.
According to its website, SKG “is a company that helps consumers resolve past-due financial obligations…by empowering them … through education and payment plans …to help them return to a path toward improved financial health.” SKG states that its “clear and honest communications” and its “familiarity with the financial demands placed on” consumers are its strengths. SKG offers “programs that provide… a payment schedule and the cash flow… to allow consumers to meet their various obligations.” SKG provides third-party collection services directly and through its affiliate companies.
SKG “pursues the collections of commercial and consumer debts, with an emphasis on consumer credit card debt acquisitions and medical debt.” SKG’s staff specializes in sending collection letters and making phone calls. Their management team “has over thirty years’ experience in the financial and collection industry.”
As for compliance, SKG states that it “remains on the cutting edge by following the latest regulatory and compliance standards (CFPB, TCPA, 501(r), etc.) … and by utilizing state-of-the-art collection tools to preserve their reputation as one of the most secure collection agencies in the industry.” The SKG website also cites its community involvement, licensing and bonding, and commitment to sustainability objectives as indicators of consumer-friendly practices. However, the SKG website does not include a consumer resources page or any links to consumer protection resources, laws, or enforcement agencies.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
The BBB has given Sullivan Kline Group a rating of F. This rating results from SKG’s short length of time in business and its failure to respond to any of the complaints filed by consumers. As of January 2019, the BBB has closed 15 complaints against SKG in the preceding three years, all of them in the previous 12 months. All of those complaints cited problems with billing and collections. Neither the Consumer Financial Protection Bureau (CFPB) nor Justin has posted any complaint information about SKG.
Sullivan Kline Group
8 The Green, Ste. 8241
Dover, DE 19901
Telephone: (855) 674-8323
Website: http://www.thesullivanklinegroup.com/
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely SKG would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. Here are some Sample Complaints
Complaints against Sullivan Kline Group universally cite problems resulting from efforts to collect fraudulent dents, as well as potential information privacy violations. In October 2018, a complainant indicated that he had received a robocall from SKG requesting a call back regarding a bank account he had closed 10 year earlier. He claimed that when he called SKG, the representative who took his call recited his “name, old and current address, phone number, social security number, relatives, old banking institutions, and other …information he should not” have known. The SKG representative went on to tell the complainant that he “owed on an old Wachovia Bank account he had… opened in May of 2008 and…had closed in March of 2012.” The complainant stated that the issue during the phone conversation was that although he had had a Wachovia account, he had been living in South Carolina since 2010 and had closed the account prior to moving. Regardless, the complainant claimed that the SKG representative began using scare tactics to convince him to pay a charged-off debt, asking for the routing number to his current checking account. The SKG representative also allegedly threatened to “report him to the credit reporting agencies and ruin his chances of ever getting another credit card or any other service…for 5 years.”
The complainant stated that after conducting an internet search, he discovered “multiple scam complaints of the exact same story given to others to collect a charge off debt.” He stated he was more concerned about how much of his personal information SKG was in possession of and what they intended to do with it later. He asked the BBB how he is supposed to protect his identity with companies like SKG routinely researching his background and asked them to “shut this company down and put all of them in jail…where they belong.” Six additional complaints on the BBB site also cited SKG’s effort to collect allegedly fraudulent debts originating with Wells Fargo/Wachovia.
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
But here’s the rub: If you want to enforce your rights, or recover money for violations — you need to sue. These laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
“The group at Lemberg Law was professional, courteous, and effective. Their grasp of consumer protection laws and guidelines are second to none, and they work extremely difficult to ensure this procedure is client-friendly.”
“After a few months of frustration with a debt collector, I eventually called Lemberg Law. It was among the best financial decisions I have ever made. Jody and her staff were comprehensive, useful, and above all else powerful. I highly recommend their services and thank them for their continual efforts.”
“I just wanted to let you know we received the check from your office on now and I wanted to take some time to inform you that we really appreciate all of your efforts in this matter.”
We can absolutely help. Call us today.
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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