Rent Recovery Solutions LLC is a debt collection agency which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.
What is Rent Recovery Solutions?
Rent Recovery Solutions, LLC is a third-party collection agency based in Atlanta, GA that specializes exclusively in collecting delinquent debts for the property managers of apartment complexes. Rent Recovery has received many consumer complaints alleging violations of the Fair Debt Collections Practices Act (FDCPA) such as failing to provide verification of debts and inaccurate reporting of information. If you have been contacted by Rent Recovery, understand your rights before responding.
Have questions? Call us now at 475-277-1600 for a Free Case Evaluation.
Our services are absolutely FREE to you.
The harassing company pays our fees.
Is Rent Recovery Solutions a scam?
They’re legit. According to the Better Business Bureau (BBB), Rent Recovery Solutions, LLC is a legitimate collection agency, was founded in 2006, with BBB’s profile page established in 2009. According to its website, Rent Recovery Solutions focuses exclusively on “rent-related debt for management companies and apartment communities.” Rent Recovery’s management team has experience in property management and “multifamily collections.” Their collections staff is trained in lease, lease collection, and landlord tenant law.
Rent Recovery’s business activities are comprised of four main areas: contingency collections, electronic file placement, a proprietary process, and advanced technology. Their collections efforts use contact methods, research personnel, and specialists trained to recover delinquent debt, and their contingency arrangement means that their clients only pay when past due accounts are recovered. Their electronic file placement system accommodates digitally stored files and integrates with the systems used by property managers. Their proprietary process uses a network of contacts and negotiation tactics to afford their collectors with more options than “demanding, bullying…making threats, and badgering and harassing…former residents.” Their technology includes a state-of-the-art skip tracing database.
Their website does not offer a lot of information about consumer rights. However, their Resources tab includes an Industry Links page with links to AskDoctorDebt.com, the Association of Credit and Collection Professionals, and the Annual Credit Report website.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
How many complaints are there against Rent Recovery Solutions?
The BBB has closed 166 complaints against Rent Recovery in the past three years, with 78 closed in the past twelve months. Most of these complaints alleged problems with billing and collections. Since March 2015, the CFPB has closed 111 complaints against Rent Recovery for complaints alleging FDCPA violations such as attempting to collect debts not owed; making false statements; and improper disclosure of information. Justia lists at least 2 cases of civil litigation naming Rent Recovery as a defendant.
Can Rent Recovery Solutions Sue Me or Garnish My Wages?
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely RentRecovery would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Can you help me file a No Fee Lawsuit against Rent Recovery Solutions?
Absolutely. Here are some Sample Complaints
In September 2017, a complainant indicated that he had tried to rent an apartment but was refused because Rent Recovery had reported a collection item. The complainant immediately addressed the delinquency but was informed by Rent Recovery that a receipt for payment would take 48 hours. The complainant received an email receipt shortly thereafter, but the property manager insisted on a hard copy receipt on letterhead. The complainant again contacted Rent Recovery to request the receipt but was continually sent to voice mail. Subsequent calls to management redirected to the customer service representative’s voice mail. In response, Rent Recovery indicated that they had sent several letters to the complainant. Rent Recovery indicated that they had only one additional contact with the complainant and that further questions should be directed to the Collections Manager. In September 2015, a complainant indicated that Rent Recovery had reported a delinquency to the credit reporting agencies that was inaccurate. The complainant requested validation of the debt and a removal of the inaccurate information from his credit reports. Rent Recovery’s investigation confirmed that the complainant had paid the amount owed in 2014 and the account was subsequently reported as paid and closed.
In June 2017, a complainant indicated that he had contacted Rent Recovery regarding a past due account. He offered to settle the balance so that a negative item could be removed from his credit report. Although he paid the amount as agreed, the account still appeared as a charge-off item. Rent Recovery’s investigation confirmed that the account had been paid, and that they had failed to update the information with the credit reporting agencies.
Rent Recovery Solutions Calling You?
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
But here’s the rub: If you want to enforce your rights, or recover money for violations — you need to sue. These laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
“We realize that ours is just one small case among many – and many more serious – but are heartened by the fact that you accepted it and represented us with a professionalism that belied the small dollar amount.”
“If you are unsure about this company…DONT BE!!! They are for real when they say they are here to help you. It only takes a few short minutes of your time to talk to a rep. I was a skeptic, but you did everything you said you would! I can’t say thank you enough!”
”Lemberg Law has saved me from the endless calls, and harassing voicemails. They really do go to bat for you. I didn’t know that debt collection agencies can end up paying your legal bill. What a surprise, to receive free legal help. I’m very grateful for all the hard work they did to finally give me my life back.”
Can You Help Me Delete Rent Recovery Solutions from My Credit Report?
Chances are good that we can help. Call us today and we’ll explain.
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About the Author:
Sergei Lemberg is a lawyer whose practice focuses on consumer law, class actions and personal injury litigation. He has been repeatedly recognized as the “most active consumer attorney” in the country. In 2020, Mr. Lemberg represented Noah Duguid in the United States Supreme Court in the case entitled Duguid v. Facebook. He is the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.