PlusOne Solutions, Inc. was founded in 2005, and is based in Orlando, Florida. The company offers employment background screening services in the United States and internationally. The company’s website informs site visitors that PlusOne Solutions “separates itself from other background screening companies” through “innovative use technology combined with human expertise.”
PlusOne Solutions uses a variety of tools to produce employment background checks, including:
Identity search tools to verify information, look for aliases, and pinpoint prior addresses
County court databases to look for criminal and civil cases
National criminal database searches
Federal court searches
Registered sex offender database searches
Motor vehicle reports
PlusOne is accredited by the National Association of Professional Background Screeners (NAPBS).
Were You Harmed By False Information or Errors In Your PlusOne Solutions Report?
The results of an employment background check can determine whether or not you get hired or promoted. Some employment background checks skim the surface, while others dig deep. Your background check may simply verify your social security number and immigration status. On the other hand, it could dig into your social media presence, your criminal history, and your credit history. An employment background check may also include information about your character and reputation, as reported by friends and neighbors.
Whatever the scope of the background check, the Fair Credit Reporting Act outlines legal parameters regarding obtaining your consent for a background check and how potential employers can use that information.
A background check company is no different from any other type of company. The people who work there can make errors and the systems they use can be faulty. Unlike your local retail store, though, a background check company’s mistakes can seriously impact your life. There are a variety of mistakes that a background company can potentially make, including:
Entering an incorrect social security number into a database
Pulling information that is time-barred by the Fair Credit Reporting Act
Gathering information about someone with the same or a similar name, such as confusing Joe Sr. for Joe Jr.
Using databases that have been corrupted by incorrect or missing information
What are my Background Check Disclosure and Consent Rights?
You have a number of rights pertaining to background checks. For example, you have the right to know if an employer uses information from a background check against you. You also have the right to refuse a background check. In order to request that PlusOne Solutions conduct a background check, the employer must obtain your express written consent.
In order for PlusOne Solutions to lawfully provide a potential employer with information from a background check, the employer must certify that they’ve clearly disclosed that they will seek a background check, that you’ve authorized the background check, and that they’ll provide you with a copy of the report and a summary of your FCRA rights if the information is used against you.
What if I get an adverse action notice from an employer after a background check?
Under the Fair Credit Reporting Act, if an employer intends not to hire you because of information contained in your background report, they must first send you a notification. This notice must be accompanied by contact information for the background check company, as well as your right to dispute incorrection information and your other FCRA rights.
Can criminal convictions appear on my background check after 7 years?
Criminal convictions can appear on your background check after seven years, but other types of information are time-limited. For example, arrest records, civil litigation, debts in collection, and paid tax liens more than seven years old cannot be listed. Bankruptcies more than ten years old cannot be listed. Expunged convictions can never be listed, but other criminal convictions can remain on your background check with no time limit.
Can I dispute a false disposition on my background check report?
Absolutely. If your background check includes an error that impacts your ability to get the job in question, you have the right to a copy of the report and you have the right to dispute the report. The background check company has an obligation to investigate your dispute and correct inaccuracies within 30 days.
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Can I Sue PlusOne Solutions if my background report includes errors?
If a PlusOne Solutions background check included information not allowed by the FCRA or included inaccurate information that prevented you from landing the job, you may be able to sue the company in federal court. If you win your lawsuit, the FCRA says that you may be entitled to actual damages, statutory damages of up to $1,000, punitive damages, attorney fees, and costs.
Complaints Against PlusOne Solutions
Hardworking people just like you who lost job opportunities due to an inaccurate or unfair employment background check reports have already sued companies like PlusOne Solutions for FCRA violations.
Many of those lawsuits allege that the background check companies did not take reasonable steps to verify criminal background information and, as a result, falsely listed felony convictions, including expunged, outdated, or incorrect information, or misidentified the subject of the report. Some complaints allege that background check reports contained inaccurate educational, work, driving, credit or other personal information that the background check company was not responsive or did not properly handle disputes about inaccurate information. Some complainants have filed their lawsuits as class action complaints, on behalf of themselves and similarly situated people.
Fired or Not Hired Because of a PlusOne Solutions Background Check? If so, you’re in the right place.
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If you’re ready to assert your rights and fight incorrect information in your background check, we can help you get justice. Complete our form for a FREE case evaluation, or call 844-685-9200 NOW
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About the Author:
Sergei Lemberg is a lawyer whose practice focuses on consumer law, class actions and personal injury litigation. He has been repeatedly recognized as the “most active consumer attorney” in the country. In 2020, Mr. Lemberg represented Noah Duguid in the United States Supreme Court in the case entitled Duguid v. Facebook. He is the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.