Mountain Land Collections Inc or MLC is a debt collection agency which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.
What is Mountain Land Collections?
Mountain Land Collections , Inc. (MLC) is a third-party collection agency based in Utah that specializes in collecting delinquent healthcare bills. MLC has received consumer complaints alleging violations of the Fair Debt Collections Practices Act (FDCPA), such as illegal communication tactics and failure to verify debts. If you have been contacted by MLC, understand your rights before responding.
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Is Mountain Land Collections a scam?
They’re legit. According to the Better Business Bureau (BBB), Mountain Land Collections, Inc. is a legitimate collection agency, founded and incorporated in 1991. The BBB established its profile page in 2007. Buzzfile estimates MLC’s annual revenue at $2.8 million and the size of its staff at 33 people.
According to its website, MLC “is a fully licensed and bonded collection agency specializing in debt recovery… with a strong commitment to excellent service for…clients.” MLC’s goal is “to make your collections a simple and stress-free process, [and] to provide the technology and expertise necessary to obtain the highest possible returns for your organization.”
Who does Mountain Land Collections collect for?
Mountain Land Collections full-service collection division offers the following services for healthcare providers: an early out program; a regular collection process; litigation services; credit bureau reporting; custom insurance billing; and a full-service client relations department.
MLC’s early-out program works with their subsidiary, Account Billing & Management (ABM). ABM acts as a first-party billing service for medical providers, sending billing notifications to insured parties to provide a customized strategy for your Early-Out patient accounts.” Their third-party collection division utilizes letters, phone calls, skip tracing, and credit bureau reporting to collect delinquent accounts. MLC partners with the Law Offices of Quinn M. Kofford to litigate accounts “needing a more escalated collection process.” Their insurance billing and client relations departments provide additional customized support for healthcare administration.
MLC describes itself as “a model agency adhering to state and federal regulations including…[the] FDCPA (Fair Debt Collections Practices Act), FCRA (Fair Credit Reporting Act), TCPA (Telephone Consumer Protection Act) and HIPAA (Health Insurance Portability and Accountability Act), just to name a few.” However, they do not provide links to consumer protection resources, laws, or agencies.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
How many complaints are there against Mountain Land Collections – MLC?
The BBB has closed 21 complaints against Mountain Land Collections in the past three years, with 5 closed in the past twelve months. Most of those complaints allege problems with billing and collections. Since August 2015, the Consumer Financial Protection Bureau (CFPB) has received 15 complaints about MLC. Justia lists at least 2 cases of civil litigation naming MLC as a defendant.
Can Mountain Land Collections Sue Me or Garnish My Wages?
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely MLC would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Can you help me file a No Fee Lawsuit against Mountain Land Collections Inc – MLC?
Absolutely. Here are some Sample Complaints
Complaints against Mountain Land Collections indicate a pattern of attempting to collect debts that have already been paid, then reporting negative items to the credit reporting agencies when consumers object. For example, in May 2017, a complainant indicated that she had been contacted regarding a medical bill of $800 resulting from a car accident her son had been involved in, in which he had not been at fault. The other driver’s insurance had paid all the associated medical expenses. The complainant sent verification to MLC, including a contact at the insurance company to verify the claim. Regardless, MLC insisted that the complainant must pay even after she sent them a copy of the cancelled check for the debt in question. Subsequently, MLC placed a negative item related to the incident on her credit report that prevented her from obtaining a mortgage. All her requests to correct the error were ignored. MLC replied to the complaint posted on the BBB site by stating that they “requested this outstanding account be removed from [her] credit report…[and] submitted an electronic request as well as… a Universal Deletion Form, and a letter will be sent to the address on file stating we have requested the account be removed while we research further.”
Similarly, in August 2016, a complainant who had had emergency surgery reported having the associated costs covered by medical insurance. Regardless, about six months following the operation, she received a bill from MLC demanding she pay an outstanding balance. She contacted the healthcare provider, who confirmed that the bill had been paid. The healthcare provider also contacted MLC and confirmed that the bill had been paid. Nonetheless, MLC proceeded to report the bill as a delinquency on her credit report, and MLC allegedly refused to remove the item, even after they had confirmed that the bill had been paid. The posting of the complaint on the BBB site finally prompted MLC to reply that “[w]e will request this item be removed from your credit report while we continue our research.”
Mountain Land Collections MLC Calling You?
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Can I sue MLC for harassment?
Yes. If you want to enforce your rights, or recover money for violations — you need to sue. Federal laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
“With your help the nagging collection calls have ceased! I was thrilled I was also able to get damages from the collection agency. I am unable to adequately express my joy. I am so thankful I made the call.”
“I would recommend your company to anyone. You have the debt collectors off my back, and I will finally see the light at the end of the tunnel. Throughout the entire procedure your employees were courteous and professional. I was blown away by their efficacy also.
“After speaking to one of the partners, and going over the plan of action, I felt I’d chose the perfect company to go to work for me. He was very accommodating in describing what was going to happen. I would strongly recommend Lemberg Law to anybody being hassled by debt collectors”
Can You Help Me Delete Mountain Land Collections Inc – MLC from My Credit Report?
Chances are good that we can help. Call us today and we’ll explain.
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About the Author:
Sergei Lemberg is a lawyer whose practice focuses on consumer law, class actions and personal injury litigation. He has been repeatedly recognized as the “most active consumer attorney” in the country. In 2020, Mr. Lemberg represented Noah Duguid in the United States Supreme Court in the case entitled Duguid v. Facebook. He is the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.