Class Action Investigation
Lemberg Law is investigating reported vehicle owner complaints for the 2022 Kia Telluride. There have been numerous complaints regarding the instrument cluster not displaying anything or “going blank.”
**ATTENTION, if you are a current owner of a 2022 Kia Telluride and are experiencing issues with your center display or instrument cluster not working or displaying, please give us a call. Our services are absolutely free to you. Call 844-928-4443 now for a case evaluation or fill out our contact form.
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Kia issued a recall (Recall Number: 21V577) on July 28th, 2021 for this issue stating, “A blank LCD display may be missing information, such as the digital speedometer, gear selection indicator, and odometer, which may increase the risk of a crash.” The issue impacts approximately 5,143 vechiles and the remedy stated in the recall notice is for dealers to update the instrument cluster software free of charge.
This was followed by an owner notification on August 3, 2021 explaining the issue and instructing owners to immediately schedule an appoint with their Kia dealer to fix the instrument cluster issue.
Are you still experiencing an issue with your instrument cluster on your Kia Telluride even after a dealer has implemented a fix? If so, please give us a call. Our services are 100% free to you. Call 844-928-4443 now for a case evaluation or fill out our contact form.
The National Highway Traffic Safety Administration (NHTSA) has already logged 13 consumer complaints regarding this issue on the Kia Telluride in the last several months.
Many of the complaints note that the issue started shortly after purchasing the vehicle:
LCD Cluster Instrument Display went black after purchasing the car for 1 day.
I just purchased my car on 7/15/21 (complaint from 7/17/21). While driving today my lcd screen on the dashboard goes black after the system check. I can not see any function on my vehicle ie, miles…system setting, fuel etc. this screen is a necessity to Operate this vehicle. While looking online many telluride customers are experiencing the same issue and there has been no remediation from Kia
Bought a new 2022 Kia telluride July 26, 2021. on July 27 the LCD instrument cluster went black. I only had the car one day. Came back from the store started the car and it worked. A new car should not have this problem. In the Kia forums many have also had this same problem.
Other vehicle owners state the potential safety concerns with an issue such as this:
Day 1 of ownership of brand new vehicle. At less than 100 miles on odometer, the center part of the instrument panel goes completely black and does not display pertinent driving information, potentially information necessary for safety purposes. Problem is intermittent. Dealer is unable to fix and unable to determine cause of problem.
Center cluster screen on dash is not turning on with vehicle. It is as safety concern as none of my safety alerts are working. Lane assist, emergency braking, cruise, etc. I have reported to Kia America and have not heard back.
The component is called the information cluster which sits between the odometer and the speedometer. It was been inspected and they flashed the firmware but the problem continues to persist. With out the I can not view my mileage I can’t turn on safer features like the alert if a child is left in the back seat etc. I called back to report it still wasn’t working and was told their engineers are working on it. The car is only a week old with I’m not sure how many miles maybe 250 miles but there was zero warning it wasn’t going to work, it just started
If your Kia Telluride’s center display/instrument cluster isn’t working and you are interested in becoming a class action plaintiff, complete our case evaluation form or call us at 844-928-4443
Brian Jones spent more than 30 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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We loved our Kia Telluride 2021, only had 24,000 miles on it, son was at Soccer Game and called me said car wouldn’t start. Called Kia Help Center out, they sent a person to professionally check it out. He jumped the car, but when Son left game said the Speed (Digital and Analog Gauge went out) let it sit over night and everything seemed to work. Son is a brand new Driver and stated it went out when he got pulled over for speeding, I just found this out this morning… We have since sold the car because we had it looked at and they couldn’t find anything wrong.. Now I am dealing with a speeding ticket today, that I just found out about!
We were told to schedule and appointment with the Eugene Oregon dealership we bought our 2022 SX Telluride from to have the instrument panel replaced after the recall on November 23rd 2022. We still have no idea when we will get our car back. Meanwhile we were given a Kia Soul in the interim. Not fair that Kia did not have resolve before asking owners to schedule appointments! Meanwhile our car is sitting in the bad coastal weather instead of our garage.
My radio screen just goes blank all the time . GPS radio and the phone does not connect. Also, my seatbelt light is beeping and I have my seatbelt on and it will cut the car off and open the door and my radio is still on.
My wife just called and said the speedometer is showing 0 mph in both analog and digital readouts. The collision avoidance has been yelling at her that she is trying to enter a wrong way street or something, repeatedly. We replaced our 2018 odyssey with the 22 telluride in April, because the odyssey had electrical fire recalls, instrument cluster would just disappear, lights would flash like a Christmas tree. And now I’m getting wind of the same exact issues with the top of the line Telluride. What is wrong with these manufacturers?
I purchased a 2022 Kia Telluride on July 28th, 2022. On July 29th, the instrument cluster showed every hazard light on and the power steering was not working. Suntrup Kia had the car a week and I was told the issue was the computer module which needed to be replaced. The car had 38 miles on it. I picked up the vehicle on the next morning August 6th, 2022 and then late on the evening of August 22nd, the exact same issue reappeared. Unfortunately the issue looks like it may be intermittent because when I started the car this morning to return it to the dealer, did not show any malfunction. This is completely unacceptable for a “brand new” car with only 400 miles on it.
Hello,
I just purchased a 2022 Kia Telluride and the dash display shuts off after starting the vehicle. The first time it happened I shut the car off and turned it back on. This worked but after the first time this remedy has not worked.