Hyundai Tucson Windshield Cracking & Shattering Sunroof Problem

Class Action Investigation

By Brian Jones | Updated on

By Brian Jones | Updated on

Lemberg Law is investigating complaints that the 2022 Hyundai Tucson has windshields that crack without impact and sunroofs that shatter or explode unexpectedly. Vehicle owners are demanding that Hyundai recall all units and resolve these issues before releasing them for sale.

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Is There a Problem with the Sunroof Shattering or Windshield Cracking in the Hyundai Tucson?

Owners of the 2022 Hyundai Tucson are reporting problems with windshields and sunroofs. They say that their sunroofs explode spontaneously, and their windshields crack for no reason.

Long Standing Windshield & Sunroof Issues in Hyundai Vehicles

Windshield and sunroof problems are nothing new for Hyundai vehicles. There have been complaints from owners for many years. Despite the manufacturer’s constant claims that they are not to blame, a bit of digging reveals that Hyundai has previously recalled sunroofs because of explosive failures.

As long ago as 2012, a National Highway Traffic Safety Administration’s Office of Defects Investigation probe led to a recall of 6,071 2012 Hyundai Veloster hatchbacks because of panoramic sunroof failures. This followed 11 complaints by owners to the NHTSA.

The manufacturer maintained that assembly issues were to blame and not the sunroofs themselves.

Since the recall, the NHTSA has received at least 40 more complaints relating to exploding sunroofs in the 2012 model alone. Not all of these vehicles were included in the recall.

Furthermore, it isn’t only Velosters that have been affected over the years.

In 2015, a class action lawsuit against Hyundai ended in favor of the plaintiffs. The manufacturer agreed to double the warranty conditions from 5 years or 60,000 miles to 10 years or 120,000 miles for sunroof shattering. All repairs would be done free and loaner vehicles would be provided to owners. Anyone who had already paid for repairs was to be reimbursed.

The case was fiercely contested by Hyundai. The company tried hard to dismiss the complaints, blaming the damage on road debris and other road hazards. They also claimed that shattering sunroofs are not a safety issue. Nevertheless, at the end of the day Hyundai was forced to agree to provide free repairs even if they believe road debris is to blame.

A total of nine Hyundai models were covered by the settlement, including the 2012-2016 Hyundai Veloster and 2010-2016 Hyundai Tucson.

Yet six years later 2022 Hyundai Tucson owners are complaining that the manufacturer still refuses to take responsibility for the issue.

What Problems are Hyundai Tucson Owners Experiencing with Windshields & Sunroofs?

Perhaps predictably, 2022 Hyundai Tucson owners are finding that their windshields crack and sunroofs shatter for no obvious reason.

The owner of a 2022 Tucson from Oklahoma says in an NHTSA complaint that, without any impact on the windshield, a “significant” crack caused a visibility issue.

There has also been discussion about unaccountable windshield cracks in several Hyundai forums. For example, in a post headed Windshield Crack With No Cause, a 2022 Tucson owner asks:

“Has anyone else had their windshield crack? I have a 2022 Tucson Hybrid Ltd. A crack appeared coming down from the rearview mirror. Approx 5″. Nothing hit my car while driving. A search shows that there may have been windshield crack issues with another model in 2020.”

The first response was: “I have the same car (Ultimate) and am currently waiting for my 4th windshield. Got the car in November 2021.”

On a different forum, a discussion on Windshield cracks an owner asks: “Anyone having problems with windshields cracking? Mine got hit by a stone and cracked. Insurance covered it but still cost us $500. Waited 3 weeks for it. Drove the car (for) 3 weeks and went out yesterday to see a new crack. They tell me (the) glass is thinner and this is a stress crack.”

The owner of a 2022 ICE Tucson Limited says. “I have a significant crack from, what I can only see, is from a possible impact from something no larger than a point of a pin. I see there have been issues with Hyundai windshields in the recent past with a lawsuit being litigated. I’m very disappointed in both the responses from Hyundai and the costs of replacements. I don’t know how a windshield could be so fragile and pass safety standards and protocols.”

Hyundai Tucson NHTSA Complaints

The safety implications of an exploding sunroof are serious.

An owner from Texas told the NHTSA in a complaint that their sunroof exploded outward. After driving it, they had parked it in their garage. When they went to use the car again, they hadn’t even left the driveway when the sunroof exploded.

“Researching the issue seems to have uncovered an existing problem with Hyundais that the manufacturer has not taken responsibility for yet. Seems like the government should get involved.”

A medical frontliner from Florida whose brand new 2022 Tucson Limited Edition sunroof exploded believes there should be a recall.

He had owned the Tucson for only 11 days when “the sunroof spontaneously exploded, creating a huge crack that spanned the entire width of the car. In addition to that crack, I could see small fissures in the entire back panel of the sunroof. I am grateful that I was not in the car when this happened.”

But within five minutes, the dealership manager found a small dent in the roof, which indicated a point of impact. They told him “in no uncertain terms that because of this technicality, it was my fault and that there was nothing they could do to help me.”

“In the 11 days that I have had the car, I have not parked under any trees, nor heard any noise that would have indicated an impact of any kind. Furthermore, the supposed point of impact was hairline and we don’t understand how that could result in the entire back frame had a two-inch gap crack which runs the entire width of the back roof.”

Ultimately, “if there are multiple complaints of the same issue, the car manufacturer should recall all units and resolve any design or manufacturing issues before releasing them from the factory for sale.”

What Should You Do if Your Hyundai Tucson Has a Cracked Windshield or Sunroof That Exploded?

Historically there is evidence that Hyundai denies there are defects in sunroofs and windshields. But the experience of Hyundai vehicle owners shows that there are major problems.

If you find yourself faced with windshield or sunroof issues, you are welcome to contact Lemberg Law. We will assess your case and see if you qualify for our class action investigation and possible class action suit.

You can call us 844-928-4443 or fill in the case evaluation and email it to us. You can rest assured that it’s not going to cost you anything because the law says the manufacturer, the Hyundai-Kia Automotive Group must pay the legal bills for lemon law cases.

Brian Jones

About the Author:

Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

See more posts from Brian Jones
1 COMMENT
  • Charles N

    I have a 2022 Hyundai Ioniq Hybrid with the same issue. I sat down, put the car in drive, and heard what sounded like a small caliber gunshot. The window started cracking and cracked all the way across and started back to the other side. Now Hyundai is saying it’s not their problem to fix. I’m continuing the fight with Hyundai now, but I am now stuck with a car I cannot trust nor a warranty I can trust to fix anything.

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