Collectech Diversified Inc or CDI is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.
What is Collectech Diversified – CDI?
Collectech Diversified , Inc. (CDI) is a third-party collection agency based in Texas. CDI has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including failure to verify debts and attempting to collect debts not owed. If CDI has contacted you about past due collection items,make sure you understand your rights before responding.
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Is Collectech Diversified a scam?
They’re legit. According to the Better Business Bureau (BBB), Collectech Diversified , Inc. was founded in 1988 and incorporated in 1989. The BBB established a profile page for CDI in 1988, and CDI has been a BBB-accredited business since 1989.The BBB lists CDI as a collection agency. Buzzfile estimates CDI’s annual revenue at $350,000 and the size of its headquarters staff at 8 employees.
According to its website, CDI“is the premier collection agency on the South Plains of Texas, Eastern New Mexico, and Oklahoma.” CDI is “licensed and bonded and has… been in business for over 20 years.” CDI states that it has “better technology than many agencies in Dallas, Houston, or New York.”
The CDI website is straightforward and simple but does not provide a lot of detailed information about its collection practices or client base. CDI specializes in “medical, governmental, and large institutional collections …and services some of the largest businesses in the region, …including several government agencies.”
Collectech Diversified utilizes “automated skip tracing to find people that may have ‘forgotten’ to leave their forwarding address…and automated dialing systems that make sure they are calling consumers constantly.” CDI also employs a “dedicated FTP server for account transmission… and great people that know how to treat…customers.” CDI is “one of the few collection agencies in the state that reports to all of the major credit reporting bureaus.”
CDI cites membership in “the ACA of Texas, ACA International, Better Business Bureau, and the Lubbock Chamber of Commerce.” CDI employs ACA-certified collectors. However, the CDI website does not provide any links or references to consumer protection resources, laws, or enforcement agencies.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
How many Complaints are there against Collectech Diversified?
As of June 2019, the BBB has closed 3 complaints against Collectech Diversified Inc in the preceding 3 years,with 2 complaints closed in the previous 12 months.Two of those complaints cited problems with billing and collections; the third cited problems with customer service. Since May 2015, the Consumer Financial Protection Bureau (CFPB) has closed 9 complaints involving CDI. Justia lists at least 1 case of civil litigation involving CDI.
Collectech Diversified, Inc. 1721 45th Street Lubbock, TX 79412 Telephone:(806)747-1122
Can Collectech Diversified Sue Me or Garnish My Wages?
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely CDI would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
Complaints against Collectech Diversified cite problems resulting from disputes about the validity of debts and the accuracy of information reported to the credit reporting agencies. In August 2018, a complainant stated that CDI had been engaged in “continued collection activity on an account they never validated.” According to the complainant, in July 2018, CDI had received his “certified letter…requesting validation of accounts they are attempting to collect.” He stated that CDI had never responded, and “under the Texas Finance Code, a debt collection agency has 30 calendar days to respond to a debt validation request.” In addition, “all debt collectors operating in the State of Texas must be able to verify…any debt… for which they are attempting to collect payment.” Specifically, “Texas Finance Code Section 392.202 requires a debt collection agency or credit bureau to provide the alleged debtor with specific information concerning their debt including but not limited to, the name of the original creditor; the original date of default or non-payment of the debt; the date the debt was transferred from the original creditor to the third-party debt collector; the original balance; and the current balance.” The complainant also said that “if a debt collector has failed to respond to a debt validation request… all collection efforts on the debt must cease and any derogatory listing should be permanently removed from…consumer credit reports.” Because the complainant had not heard from CDI for more than 30 days after they received his validation request, he stated that he was entitled to “sue them and ask for thousands. However,” he wanted“to make every effort to resolve this matter amicably,” so he requested that CDI “delete the account and cease reporting to the item to the credit reporting bureaus.”
In response, Collectech Diversified stated that they had “mailed the information verifying the accuracy of the account” in July 2018 and “have on file a certificate of mailing… as proof of their response.” CDI also stated that they are “sending another copy of their response,” and that “the account was verified accurate.” The complaisant rejected this attempted resolution, insisting they had failed to “respond to his request within the 30 days specified by Texas Finance Code.” He alleged that efforts to deny his allegations may lead to charges of fraud. Neither party was able to resolve the dispute through the complaint forum.
Collectech Diversified Calling You?
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
But here’s the rub: If you want to enforce your rights, or recover money for violations — you need to sue. These laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
“With your help the nagging collection calls have ceased! I was thrilled I was also able to get damages from the collection agency. I am unable to adequately express my joy. I am so thankful I made the call.”
“I would recommend your company to anyone. You have the debt collectors off my back, and I will finally see the light at the end of the tunnel. Throughout the entire procedure your employees were courteous and professional. I was blown away by their efficacy also.
“After speaking to one of the partners, and going over the plan of action, I felt I’d chose the perfect company to go to work for me. He was very accommodating in describing what was going to happen. I would strongly recommend Lemberg Law to anybody being hassled by debt collectors”
“Prior to contacting you, we had tried repeatedly to handle this matter without threatening litigation. In the end, not only were they unapologetic, but they were dismissive – even of an attorney friend who called on our behalf. Sincerest thanks for resolving this matter for us!”
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About the Author:
Sergei Lemberg is a lawyer whose practice focuses on consumer law, class actions and personal injury litigation. He has been repeatedly recognized as the “most active consumer attorney” in the country. In 2020, Mr. Lemberg represented Noah Duguid in the United States Supreme Court in the case entitled Duguid v. Facebook. He is the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.