Bison Recovery Group Inc or BRG is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.
Bison Recovery Group or BRG is a third-party collection agency based in New York. BRG has received consumer complaints alleging violations of the Fair Debt Collections Practices Act (FDCPA), including attempting to collect debts not owed and threatening to take actions that cannot legally be taken.If you have been contacted by this debt collector about past due collection items, make sure you know your rights before taking action.
The harassing company pays our fees.
They’re legit. According to the BBB, Bison Recovery Group, Inc. is a legitimate collection agency. The BBB established a profile page for BRG in 2015. According to its website, Bison Recovery Group “is a full-service collection agency that provides exceptional results while maintaining 100% compliance.”
The Bison Recovery Group website does not provide a lot of detailed information about its business practices or client base. However, they do state that they provide full-service collection services, including pre-charge-off and post-charge-off collections, for clients that include credit card lenders, retail lenders, medical and healthcare providers, and leasing agents.
As for compliance, BRG states that “every associate at BRG is fully trained and certified in aspects of the collection industry including FDCPA, UDAAP, HIPAA, and ADA.” Their website includes a link to a Resolution Center with contact information for BRG’s compliance officer. The web-based contact form on this page allows site visitors to complain about wrong number phone calls, mail delivered to the wrong address, abusive voicemail messages, or other forms of hostile or abusive collection efforts. They also provide an FAQ page, but there are no links to consumer protection resources, laws, or enforcement agencies.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
The BBB has closed 3 complaints against Bison Recovery Group in the past 3 years, with 2 complaints closed in the previous 12 months. Two of those complaints alleged problems with customer service; the third complaint alleged problems with billing and collections. Since March 2015, the Consumer Financial Protection Bureau (CFPB) has closed 9 complaints against BRG.Justialists at least 1 case of civil litigation involving BRG.
Bison Recovery Group, Inc.
4408 Mile Strip Road, Suite 211
Blasdell, NY 14219
Telephone: (844) 415-4969
Website: http://www.bisonrecovery.com/
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely BRG would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. You can sue a debt collector. Here is a Sample Case Complaint:
Complaints against Bison Recovery Group cite problems resulting from disputes about billing and accounting, as well as complaints about hostile and aggressive collection practices. In December 2017, a complainant stated that he “had a settlement agreement with BRG in the amount of $840.63… and that BRG withdrew $840.63 out of his…checking account, at which… point, the agreement was fulfilled.” Subsequently, BRG “withdrew the same amount ($840.63) … without his permission after the debt was already settled.” The complainant stated that his checking account is his “primary bill pay account and that… BRG’s withdrawal resulted in his account having a negative balance due to a scheduled bill pay that he had arranged with his other creditors.” The complainant stated that he was “currently being assessed overdraft charges from his bank due to BRG double charging him after a settlement was already processed.” In response, BRG stated that “indeed a banking error did occur.” BRG advised the complainant that they had “fixed the error… and that if the complainant incurred any bank charges, BRG would take care of those.” BRG stated they had forwarded “proof…that the amount was reversed,” but said the complainant had not sent them any bank statements showing that his bank had charged overdraft fees.
In November 2017, a complainant stated that she had been contacted by BRG by a representative who was looking for her son. Initially, she told them they had the wrong number. After further questioning, she told them the person they were trying to reach was her son but also said that she did not want to get involved. After the initial contact, she called her son asking if he was familiar with BRG. He allegedly said he was not. The complainant called BRG and told them her son was not familiar with them; that she refused to pass their number along to him; and that she wanted her number removed from their database. Allegedly, the BRG representative threatened her with a lawsuit and “became unspeakably rude.” The complainant said “he was a very nasty person.” In response, BRG confirmed the complainant’s story and agreed the representative had conducted himself unprofessionally. Bison Recovery Group closed the account and administered “disciplinary action…to the employee for not conducting himself in a professional manner.”
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Yes. If you want to enforce your rights, or recover money for violations — you need to sue. Federal laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
“To anybody who has a problem with a debt collector, I highly suggest Lemberg Law. I obtained attentive, personalized service and obtained resolution within three months.”
“I could not have stopped the collection calls myself.
“Thank you Lemberg Law!!! Harassed non-stop by rude collectors. My attorney was speedy and polite, really knew what she was doing. They took my call, asked what was going on, never interrupted, and were extremely patient. I knew what was going on every step of the way. They got the calls to stop and sent me a check in the mail as promised. I even paid off my debt with the settlement! Ha!.”
“Thank you for standing with me Lemberg Law. I was so afraid I could lose my job because of a caller who called my job number 4 hours straight back to back. He not only harassed and threatened me but also abused workmates who received the call when I wasn’t around. Since I solicited for your services, I’ve had a peace of mind, and I’m happy because of the few dollars I got as a settlement.”
We can absolutely help. Call us today.
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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Bison recovery group has been calling me about a debit on my credit card. I asked them for an address to send in payments as i could, but they told me take no mail in payments and they had no mailing address. I have found this web site and an address, so they did lie about not having an address.
I have received multiple calls from BRG, looking for a person who I do not know. I have repeatedly told them to stop calling my number, that I do not know the person they are looking for. They say they will update their records but they never do and I keep getting called. They use robo call and caller ID spoofing. I have filed a formal complaint against them with the FCC for caller ID spoofing.
Bison Recovery Group is attempting to collect a debt on a credit card I had. I have asked them several times to send me a written letter identifying all the pertinent info regarding said debt. Brandon said as soon as I gave him my debit card info to set up a payment arrangement he would send me written notice. Also, they contacted my landlord of ALL people. I don’t have any idea how they got my landlords number either. What do I do?