Sequium Asset Solutions or SAS is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.
December 10, 2020
What is Sequium Asset Solutions?
Sequium Asset Solutions , LLC (SAS) is a third-party collection agency based in Georgia. SAS has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including failing to verify debts and using illegal communication tactics. If Sequium Asset Solutions has contacted you about past due financial obligations, make sure you understand your rights before you take action.
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Is Sequium Asset Solutions a scam?
They’re legit. According to the Better Business Bureau (BBB), Sequium Asset Solutions, LLC is a legitimate collection agency founded in 2016. The BBB established a profile page for SAS in 2017. Buzzfile estimates Sequium Asset Solutions’ annual revenue at $720,020 and the size of its headquarters staff at 100 employees.
Who does Sequium Asset Solutions collect for?
The Sequium Asset Solutions site does not include any information about its collection practices or the types of businesses or industries for which it collects delinquent debts. According to its website, SAS “has created a simple and intuitive way to make payments.” The SAS site “provides a confidential, discreet, and hassle-free resolution and payment of a past due account.”
The home page also informs site visitors that SAS “has created a simple and intuitive way to make payments,” called “DAVID, a mobile approach to solving financial obligations and putting consumers in control of their own destiny.” The three-step DAVID approach, based on the Biblical story of the fight between David and Goliath, includes making a payment, reviewing account details, and updating information.
The Contact page includes a statement that SAS’s goal is “to provide a positive consumer experience while complying with all federal and state regulations.” Contact can be made through a web-based contact form designed for “fraud/ID theft claims, disputes, complaints, or…general questions/comments” and includes a button for uploading files. The SAS site does include a page with state-mandated legal disclosures, but there is no consumer resources page with links to consumer protection laws or enforcement agencies.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
How many complaints are there against Sequium Asset Solutions?
As of January 2019, the BBB has closed 51 complaints against Sequium Asset Solutions in the preceding three years, with 50 complaints closed in the previous 12 months. Almost all of those complaints cited problems with billing and collections. Since July 2017, the Consumer Financial Protection Bureau (CFPB) has closed 45 complaints against SAS. Justia lists at least 3 cases of civil litigation involving SAS.
Sequium Asset Solutions, LLC 1130 Northchase Parkway, Suite 150 Marietta, GA 30067 Telephone: (800) 741-1969
Sequium Asset Solutions Sue Me or Garnish My Wages?
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely SAS would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
In 2018, Sequium Asset Solutions, LLC was the defendant in a proposed class action filed by a Wisconsin consumer who claimed the company sent her a “misleading and confusing” debt collection letter. The lawsuit argues that the defendant violated the Fair Debt Collection Practices Act by using language that failed to provide the plaintiff with a clear understanding of her debt.
Complaints against Sequium Asset Solutions frequently cite problems resulting from questions about the validity of debts; the accuracy of information reported to the credit reporting agencies; and the unavailability of collection staff to answer calls or requests for information. In December 2018, a complainant stated that he had received a collection letter from SAS for a $46.20 delinquent bill from Verizon wireless. The complainant stated that when he “first got a Verizon bill, he contacted them directly.” Verizon allegedly told him that “the bill had not come from them, and even confirmed it via the account number, saying it was not the sequence they used…and that someone was trying to scam” him. Regardless, the complainant continued to receive collection letters, which he ignored. Subsequently, SAS reported the delinquent item to the credit reporting agencies, and “now his credit is being negatively impacted by this company.” He insisted that “nothing was purchased,” and that the letter was “confirmed as a scam by” Verizon. In response, SAS stated that they had thoroughly reviewed the account. They also stated that “the account has been documented with the consumer’s complaint and SAS have notified their client and closed the account accordingly. The account will be returned to SAS’s client and there will be no further communication from their office regarding this account.”
In November 2018, a complainant stated that he had discovered a collection item on his credit report placed by SAS. He stated that he had attempted to contact them “multiple times via phone,” but the mailbox was full. He also sent inquiries through their online contact form, “went through two compliance lines, left a voicemail for the contact in the compliance line, and sent an email to the contact on the compliance line,” but had not received any response. In its response, SAS indicated that the bill in question was for $48.27 with DirecTV. SAS stated that a representative had made contact with the complainant earlier in November; that the account had been paid in full; and that it had been updated in their system. As for the delinquency reported to the credit reporting agencies, SAS stated only that “credit files are updated in the manner in which they were resolved and accurately reported per FCRA.” They apologized for any inconvenience and instructed the complainant to contact them with any further questions.
Finally, also in November 2018, a complainant stated that SAS representatives were “impossible to get a hold of, and that when he did finally get in contact with them, he had settled the debt they were asking for immediately.” Regardless, he “found out two weeks later that the debt was still unresolved on their end… and now he is struggling to get a hold of them again.” He “tried to call and leave messages, … left emails, and…contacted them through their website. These are all the forms of contact they provide, but he has …yet to hear anything.” The complainant called their conduct “very unprofessional.” In response, SAS stated that heir “client has been notified that the account has been settled in full, and that a settled-in-full letter has been mailed to the address listed on file.” However, they also stated that “the consumer has not allowed sufficient enough time for the credit file to be updated.” SAS stated that they“will send a request to update the consumer’s credit file” immediately, now that the “payment has posted to the account.”
Sequium Asset Solutions Calling You?
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Consumers have reported this agency harassing them from the following numbers:
Can I sue Sequium Asset Solutions for harassment?
Yes. If you want to enforce your rights, or recover money for violations — you need to sue. Federal laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
“The group at Lemberg Law was professional, courteous, and effective. Their grasp of consumer protection laws and guidelines are second to none, and they work extremely difficult to ensure this procedure is client-friendly.”
“After a few months of frustration with a debt collector, I eventually called Lemberg Law. It was among the best financial decisions I have ever made. Jody and her staff were comprehensive, useful, and above all else powerful. I highly recommend their services and thank them for their continual efforts.”
“I just wanted to let you know we received the check from your office on now and I wanted to take some time to inform you that we really appreciate all of your efforts in this matter.”
Can You Help Me Delete Sequium Asset Solutions from My Credit Report?
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About the Author:
Sergei Lemberg is a lawyer whose practice focuses on consumer law, class actions and personal injury litigation. He has been repeatedly recognized as the “most active consumer attorney” in the country. In 2020, Mr. Lemberg represented Noah Duguid in the United States Supreme Court in the case entitled Duguid v. Facebook. He is the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.