JH Portfolio Debt Equities or JHPDE is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.
JH Portfolio Debt Equities , LLC (JHPDE) is a debt purchaser and third-party collection agency based in California. JHPDE has received consumer complaints alleging violations of the Fair Debt Collections Practices Act (FDCPA), such as threatening to take actions that cannot legally be taken and using false or misleading language in an effort to collect a debt. If JH Portfolio has contacted you about past due collection items, make sure you understand your rights before you respond.
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Is JH Portfolio Debt Equities a scam?
They’re legit. According to the Better Business Bureau (BBB), JH Portfolio Debt Equities, LLC is a legitimate collection agency, founded and incorporated in 2009. JHPDE has been a BBB-accredited business since 2018.The BBB lists JH Portfolio Debt Equities as a collection agency and collection system that uses the alternate business name, JH Capital Group, LLC. (JCG). Buzzfile estimates JPDE’s annual revenue at $2.1 million and the size of its headquarters staff at 5 employees.
According to its website, JH Portfolio Debt Equities is part of JH Capital Group, LLC. JCG is “a diversified specialty finance company with operations spanning across seven states that provides a wide array of solutions for consumers and businesses across a broad range of assets.” The JCG companies include JPDE, Credit Control (CC), and Cmax Finance (CF).
Who does JH Portfolio Debt Equities collect for?
JH Portfolio Debt Equities “is a nationally licensed debt purchaser of charged off consumer debt.” JH Portfolio “uses a variety of operational channels to maximize collections, and has developed a fully compliant collection platform that employs ISO 27001, SSAE 16, and PCI compliance, as well as a network of partners devoted to compliance and customer service.” JH purchases “credit card and consumer installment loans, healthcare, government, mortgage, and student loan distressed debt.”
CC “is a nationally licensed, full-service receivables organization that provides customized solutions to meet the individual revenue cycle needs of its clients.” CC “collects past-due accounts receivable balances and develops strategies to further maximize its clients’ financial results.” CC utilizes a collections system that complies with HIPAA, PCI Level 2, and SOC 1 and employs a professional customer service staff.
CF “is a specialty finance lender that focuses on providing capital to purchasers acquiring defaulted consumer debt.” CF works with “small to mid-sized debt buyers that ordinarily would not have the financial means to purchase charged off consumer account portfolios” by helping them “to leverage their portfolio purchases.” CF has “experience as a debt purchaser, borrower, lender, and portfolio exchange provider.”
JPDE states that it “believes that every customer should receive the most compliant and ethically-driven service possible, and a company’s operation should always be in line with the law.” JPDE states that it is “highly involved with the most influential industry associations… and stays ahead of industry issues.” However, JPDE’s client-facing website does not include links or references to consumer protection resources, laws, or enforcement agencies.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
How many complaints are there against JH Portfolio Debt Equities?
As of March 2018, the BBB has closed 125 complaints against JH Portfolio Debt Equities in the past 3 years, with 40 complaints closed in the previous 12 months. The majority of those complaints alleged problems with billing and collections; however, 51 complaints also alleged problems with customer service. As of April 2015, the Consumer Financial Protection Bureau (CFPB) has closed 319 complaints against JPDE. Justia lists at least 8 cases of civil litigation involving JHPDE.
JH Portfolio Debt Equities, LLC 21800 Oxnard Street, 5th Floor Woodland Hills, CA 91367 Telephone: (818) 251-9930 Website: https://jhcapitalgroup.com/
Can JH Portfolio Debt Equities Sue Me or Garnish My Wages?
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely JHPDE would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
Complaints against JH Portfolio Debt Equities cite problems resulting from disputes about the validity of debts and the accuracy of information reported to the credit reporting agencies. In June 2018, a complainant accused JHPDE of failing to verify a debt they were attempting to collect. According to the complainant, JPDE “refused to provide documentation regarding the debt they claim” she owed. The complainant stated that she had “mailed numerous letters requesting this information” because her “credit report shows an account owned by” JPDE. Although the complainant “mailed…several letters requesting verification and further information regarding this alleged account,” she received “no response.” The complainant also “sent three letters to the original creditor requesting validation of the original debt and verification of it still being owed and proof of sale.” The original creditor “wrote back telling her they will not discuss the debt…and to direct her requests to the collection agency handling this account.” The complainant concluded by stating that she had “been denied verification of this debt by both the original creditor and the collection agency.” She claimed that “the debt is obviously not valid” because “they are unable to provide her with anything regarding the account and her responsibility to pay it.”
In response, JH Portfolio Debt Equities stated that they are a debt buyer, and that the account in question was “charged off and… subsequently purchased by” JPDE in March 2015. JHPDE also stated that “as the current creditor, they have a permissible purpose under the FCRA to accurately report information regarding this account to the national credit reporting agencies.” They stated that they had “previously mailed media to the consumer in care of the power of attorney listed on file… Additionally, as a courtesy,” JPDE attached “a copy of the documentation provided…for the consumer’s convenience.” JPDE denied the complainant’s accusations, stating they had “validated the account in question,” and that they are “not required to continue to reinvestigate accounts that have previously been validated.” They also stated their intention to “continue to report that the consumer disputes the account,” and advised her to contact them with any additional questions.
JH Portfolio Debt Equities Calling You?
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Can I sue JH Portfolio for harassment?
Yes. If you want to enforce your rights, or recover money for violations — you need to sue. Federal laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
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About the Author:
Sergei Lemberg is a lawyer whose practice focuses on consumer law, class actions and personal injury litigation. He has been repeatedly recognized as the “most active consumer attorney” in the country. In 2020, Mr. Lemberg represented Noah Duguid in the United States Supreme Court in the case entitled Duguid v. Facebook. He is the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.