Lemberg Law is investigating complaints regarding the transmission in the 2018 Jeep Cherokee. Vehicle owners are reporting to the NHTSA that the “Service Shifter” light is randomly triggered upon start up or while driving.
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Yes, the National Highway Traffic Safety Administration (NHTSA) has logged numerous consumer complaints from vehicle owners regarding the “Service Shifter” warning light being illuminated while driving.
Many complaints describe the “service shifter” warning light appearing either when starting the vehicle or while driving.
“While driving, all lights on gear shifter all light up and message on screen will say shifter needs service. Stays on while driving. Typically occurs at night. When I start the vehicle the next morning the light isn’t on.”
“After backing out of a parking spot, I received a “service shifter” warning on my instrument panel and all the indicator lights on my shifter illuminated. After turning the car off and back on, the warning went away but reappeared mid-drive a day later. Concerned that my car may not be fully in gear, or that it might slip out of gear, I made an appointment with my dealership. After inspection, they confirmed that there was an intermittent short in the shifter and it would need to be replaced. Through my own independent research, I found countless reports of the same issue in this vehicle, which the dealership confirmed to me that it is a common problem they are aware of…”
Other NHTSA complaints:
“Water was spilled in the backseat of the car (less than 12 ounces of water). This caused a complete electrical failure impacting the engine and power steering. The failure happened at a slow speed in a parking lot but would have been much more dangerous on highway. The car would not turn on or off and would not shift into any gear after coming to a stop. Was told that the water caused a failure in the data bus control module.”
It is possible that your Jeep Cherokee is a lemon. Allow our experts to work on your lemon case at no cost to you. The law requires Jeep to pay the legal fees for your claim.
Brian Jones spent more than 30 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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I just purchased/financed my 2018 jeep cherokee latitude from EARNHARDT HONDA 3days ago and the “Service Shifter” light came on and it tends to come on randomly.
My light came on again. A year and a half came one and had it fixed. Just to have it come on again.
My service shifter light came on. Jeep said they couldn’t get me in until 45 days later. Was in accident when jeep bolted forward and couldn’t stop in time
My service shifter light is coming on randomly.