Cisive (CARCO Group) is one of numerous employment background check agencies you’re likely to face during your job search. Find out who they are, what they do, and what rights you have under the Fair Credit Reporting Act (FCRA)
Cisive was founded in 1977 as CARCO Group Inc. and launched as Cisive in 2017. It is based in New York and is a member of the CIP Capital group of companies. The company offers comprehensive global background screening services. Cisive boasts that it has “evolved from a background screening company to a nationally recognized HR leader in quality of service, timely reporting, cost-effectiveness, state-of-the-art technology programs, and legal expertise in employee screening.” According to its website, the company is “known in the industry for the thoroughness and accuracy of [its] investigations that HR can depend on every time.”
The company provides virtually every type of screening and background check by using the applicant’s name, birth date and social security number including:
Sex offender registry
County, state, national, and federal criminal checks
County and federal civil checks
Global Watchlist Search
National and international employment and education checks
Personal and professional references
Social Security number tracing
Cisive also offers new hire and post-employment screening. This includes identity and immigration status verifications, employee audits and monitoring, random drug testing, and risk and compliance checks. The company also does social media searches and fingerprinting. It is accredited by the National Association of Professional Background Screeners (NAPBS).
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Were You Harmed By False Information or Errors In Your Cisive – CARCO Group Report?
Whether you get hired or promoted often depends on the information learned from an employment background check. A background check can come in many shapes and sizes. It may be as simple as verifying your social security number. Or it may include a detailed report of your credit and criminal history, or even information gathered from interviews of your friends and neighbors about your character and reputation.
Whatever the scope of the background check, the FCRA sets strict standards for how employers and background check companies get consent for and conduct background checks, and what they can do with the information they find.
If a background check company like CARCO Group fails to meet those standards, the FCRA gives you rights.
Common Mistakes On Employee Background Checks:
Background checks are susceptible to errors. Individuals who handle public and private data about you can make mistakes and computer systems can also fail to to be accurate. Here are some of the most common causes for inaccurate info showing on your report:
Wrong or incomplete data in original documents
Typos such as number transposition
Copying, filing, and search mistakes
File corruption in computer system
Outdated negative information
What are my Background Check Disclosure and Consent Rights?
You have a right to know if an employer will use information from a background check against you and an employer cannot obtain background check information without your express written consent.
A background check company cannot hand over your information to an employer unless the employer certifies that: (1) it has “clearly and conspicuously” disclosed to you in a separate document that it may obtain a background check; (2) you have authorized it to get the background check; and (3) it will provide you with advance notice of any adverse action based in any part on the background check report, a copy of the report, and a summary of your rights under the FCRA.
You Received A Pre-Adverse Action Notice From A Potential Employer. What Are Your Legal Rights?
By law, anyone who uses the information in a background check report to screen job applicants must let any applicant know when they didn’t get the based on the information in the report.
This means you have a right to see what is in the background check. Depending on your specific circumstances, you may also be able to sue the company that requested the background check and rejected your application, or the company that issued the background check report
Your Right to an Accurate and Legally-Compliant Report
A background check company must take reasonable steps to ensure its report is as accurate as possible.
The FCRA also puts limits on the negative information a background check report can include. A report cannot list civil suits, judgments, arrest records, paid tax liens, accounts in collection or most other negative information (except criminal convictions) after 7 years, or bankruptcies after 10 years. It also cannot list expunged convictions
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Your Right to Dispute Dispositions and Discrepancies on an Unfair Report from Cisive – CARCO Group
If you don’t get a job because of information in a background check report, you are entitled to a copy of the report. You also have the right to dispute the report if it has errors or includes information it shouldn’t.
If you dispute a report, the background check company must investigate and correct any errors within 30 days.
Your Right to Sue Cisive – CARCO Group if your report includes mistakes, inaccurate or illegal info
If you lost out on a job or promotion because a background check report included inaccurate or illegal information, you may be able to sue in federal court. If you sue and win, you may be entitled to your actual damages or statutory damages up to $1,000, plus punitive damages, attorneys’ fees, and costs.
Hardworking people just like you who lost job opportunities due to an inaccurate or unfair Csive employment background check report have already sued the company for FCRA violations. Justia lists at least 14 federal civil lawsuits against CARCO GROUP, Inc., including cases that allege violations of the FCRA due to improper employment screening reports by Cisive.
For example, on April24, 2018, a consumer filed a class action complaint against CARCO Group, Inc. (Cisive) in the federal district court for the District of Kansas for violating the FCRA in connection with an employment background check and that it put his livelihood at risk. The complainant alleged that Synchrony ordered a background check about him. Cisive prepared the background check but failed to use reasonable procedures to ensure the maximum accuracy possible of the report as the FCRA requires. According to the complainant, Cisive included inaccurate and old educational information about the complainant and put her livelihood at risk. The complainant filed suit on behalf of herself and others similarly situated.
This is just one of the federal civil FCRA lawsuits filed against Cisive and it is similar to FCRA lawsuits filed against companies like Cisive. Most of those lawsuits allege that the background check companies did not take reasonable steps to verify criminal background information and, as a result, falsely listed felony convictions, including expunged, outdated, or incorrect information, or misidentified the subject of the report. Some complaints allege that background check reports contained inaccurate educational, work, driving, credit or other personal information that the background check company was not responsive or did not properly handle disputes about inaccurate information. Some complainants have filed their lawsuits as class action complaints, on behalf of themselves and similarly situated people.
Fired or Not Hired Because of a Cisive CARCO Group Background Check? If so, you’re in the right place.
● Our 12-year track record of helping hardworking, regular people just like you speaks for itself. We have the experience, knowledge, and dedication to get you the best results possible. ● We’ve helped more than 25,000 consumers recover more than $50 million. ● We work to restore your reputation and get you the compensation you deserve. You focus on living your life. ● We care because we know what it’s like to lose out on a job because a faceless company didn’t follow the law. ● We will fight hard for you and won’t stop. We are not afraid to stand up to big, powerful companies. That’s what we do. ● It won’t cost you a penny out of pocket – you pay nothing until we win money for you.
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If you’re ready to assert your rights and fight incorrect information in your background check, we can help you get justice. Complete our form for a FREE case evaluation, or call 844-685-9200 NOW
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About the Author:
Sergei Lemberg is a lawyer whose practice focuses on consumer law, class actions and personal injury litigation. He has been repeatedly recognized as the “most active consumer attorney” in the country. In 2020, Mr. Lemberg represented Noah Duguid in the United States Supreme Court in the case entitled Duguid v. Facebook. He is the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.
carco flagged me for a w.m. job. The day after i got my pre adverse action letter i called carco and talked with a lady. She informed me that she could not disclose what was in the report to me and that she could not email it and i can only receive it by mail and someone had to sign for it. Its been 10 days now with no report in hand. I already received the adverse notice and no way to know why or how or if it is accurate. Not sure if i have a case. Also in michigan. I have not contacted carco again as i feel its on them to keep their word and mail me the report.
Carco put a felony on my background report but courts and the lawyers said by it being nonadjucated Im not a convicted felon but carco is reporting to the job that I am
Sue them if they presented unnecessary/construed information.
Carco group recently performed a background check on me for a potential employer. The MVR report Cisive provided was completely false, which makes me ineligible for employment. Ive filed a dispute with Carco Group in which they informed me they have legally up to 30 days to complete. I have completed a 2 week week notice with my last job and im now put of work due to Carco Group’s sub standard background check. What should i do??