2018 Chevrolet Silverado 1500 Problems and Top Complaints – Is Your Car A Lemon?

Steering, Suspension and Transmission issues among the top complaints received by the NHTSA from vehicle owners

By Brian Jones | Updated on

By Brian Jones | Updated on

GM states that drivers buy a 2018 Chevrolet Silverado, “When Nothing Less than the Most Dependable Will Do.” This statement assumes that the Silverado is the most dependable truck on the road, but that’s not how drivers feel about it. Aside from smaller issues such as easily chipped paint, this full-size truck suffers from many deficiencies. Some of the major complaints stem from the rough powertrain, bouncy suspension and unreliable steering. The Silverado may be many things, but dependable isn’t the first word to come to many peoples’ minds.

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NHTSA Complaints for the 2018 Chevrolet Silverado 1500

Complaint CategoryNumber of Complaints
Power Train
68
Electrical System
49
Service Brakes
49
Unknown Or Other
36
Engine
32
Steering
26
Suspension
18
Electronic Stability Control
9
Fuel/propulsion System
9
Seat Belts
8

Problems with Vibration and Transmission

No one expects that a truck is going to provide the smoothest ride around, but today’s technology has made it better than ever. Many trucks now offer smooth-shifting, reliable power. Unfortunately, complaints regarding the 2018 Chevy Silverado suggest otherwise about this truck.

One driver took to Edmunds to make this statement regarding their experience. “Before it had 500 miles on it, I could tell something wasn’t right. The 1st to 2nd and 2nd to 3rd shift had a hesitation and was sloppy. At speeds 25 to 45 mph it felt like it would miss or shudder, not terrible but I could feel it. In the mornings it would idle at 1100 rpm, and run terrible for the first several miles. I took it to the local Chevy dealer and we drove it, they told me the transmission had to ‘learn’ my driving style and it might take 2000 miles before it would improve. After some investigation on the internet, I found there was a lot of people with 2016 and 2017 with the same problems; GM actually has a name for it ‘chuggle and fish bite.’ I called GM and opened a complaint but basically got the runaround. At 2000 miles, I took it back to the dealership armed with service bulletin numbers for the 2017 that were giving trouble. They drove it and said there was a problem with the way it shifted but because the TCM service bulletins were for 2017 and my truck is a 2018 they couldn’t perform those updates. But there was another ECM update and they did that and it shifted better. Bottom line is my truck doesn’t run right. I have tried to call the GM customer service rep I have talked to last, he gave me his extension number. But I have left two messages and he hasn’t called me back.”

There are numerous Service Bulletins issued from the company regarding the powertrain concerns. Service Bulletin #PIP5531 relates to stalling shudder, hard shifting and reverse vibration. In this situation, technicians are asked to evaluate excessive crankshaft end play and inspect the crankshaft bearings.

In Service Bulletin #17-NA-228, the automaker refers to a clicking or ticking noise on 3-4 shift with trucks that have a six-speed Allison automatic transmission. With this issue, Chevy claims it is a normal characteristic and doesn’t require any repair. They also claim it won’t affect the longevity of the transmission. So, what they are really telling consumers is that it doesn’t matter what noises or weird sounds come from your truck, it’s completely normal. Believe it or not, some people think that’s actually true.

Here are some actual complaints logged with the NHTSA about the 2018 Chevy Silverado 1500 Transmission Problems:

PARKED AND SHUT OFF, DISCONNECTED TRAILER. TRUCK ROLLED BACK WHILE IN PARK. I JUMPED OUT OF WAY AND TRIED TO OPEN DOOR TO STOP. DOOR KNOCKED ME DOWN AND CONTINUED BACKWARDS DRAGGING ME. FINAL STOP OVER EDGE OF POND AGAINST TREE STUMP. HAD TOWED TO DEALER FOR INSPECTION BY CHEVY ENGINEER. 2 WEEKS NO COMMUNICATION.

THIS TRUCKS TRANSMISSION SHIFTS WHENEVER IT WANTS TO… I WAS DRIVING 45MPH AND COASTING TO A RED LIGHT WHEN IT DOWNSHIFTS HARD BUT WHEN THE LIGHT TURNED GREEN AGAIN AND I PRESSED THE ACCELERATOR I HAD NO TORQUE, LIKE I WAS IN 5TH GEAR AND SHOULD HAVE BEEN IN 2ND. I PRESSED A BIT HARDER AND IT DOWNSHIFTED HARD AGAIN AND WAS AT 5K RPMS! I THOUGHT IT HAD AN 8 SPEED TRANSMISSION, BUT IT SURE DOESNT SEEM LIKE IT. MY TRUCK WAS NEW AND ONLY HAS 5K MILES ON IT. UNACCEPTABLE

THE TRANSMISSION SLIPS OR SHUDDER, ALSO HAS FREE WHEELED WHEN GOING DOWN HILL AT SLOW SPEEDS, ALSO OCCURS IN REVERSE, USUALLY ABOUT 1 TO 2 CAR LENGTHS. HAVE RETURNED TO THE DEALER SEVERAL TIMES AND BEEN TOLD THAT GM DOES NOT HAVE A REMEDY. HAD THE SERVICE RECOMMENDATION OF A TRANSMISSION FLUID FLUSH DONE TWICE WITH DIFFERENT FLUID INSTALLED WITH NO CHANGE. HAS BEEN IN THE DEALERS SHOP FOR 3 WEEKS WITH GM LOOKING AT THE PROBLEM, NO SOLUTION IN SIGHT. NO CONFIDENCE THAT GM CAN FIX THE PROBLEM. THIS COULD DEVELOP INTO A SERIOUS SAFETY ISSUE.

Problems with the Suspension

If you thought the noises and vibration ended at the powertrain, you would be wrong. The suspension seems to have just as many complaints about the ride it provides. It seems no matter which way you look at it; the Chevy Silverado can’t seem to offer a smooth, comfortable drive.

One owner on Edmunds wrote, “$50,000 truck that vibrates, shifts bad, drives terrible, jumps and jerks. And the dealer says it’s the way the truck should drive. I have owned 3 trucks and a Suburban with the same motor and transmission and none of them drove like this piece of junk. Dealer says you cannot compare them??? All kind of complaints on same issue but GM has done nothing.”

Again, there are multiple Service Bulletins from the automaker addressing concerns with the suspension. Bulletin #PIT5049E refers to the rattle, squeak, clunk, thump and bump noises coming out of the front suspension. In this correspondence, the automaker recommends looking to the opposite side of the noise to find the root cause, but there is no suggestion on how to repair it.

In Service Bulletin #PIT5533B, GM refers to another creak, click, pop or crack-type noise coming from the front suspension during turns. It appears that it happens more often while making a tight turn and can often be felt in the footwell region. The root cause appears to be insufficient torque of the front frame crossmember or lower control arm bolts. To fix it, the technicians must loosen and re-torque the four front frame crossmember bolts and nuts plus the front lower control arm mounting bolts and nuts. Despite Chevy’s claims, we still don’t see the dependability they are referring to; unless you consider loud, annoying noises as a sign of reliability.

Here are some actual complaints logged with the NHTSA about the 2018 Chevy Silverado 1500 Suspension Problems:

TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL, ACCELERATOR PEDAL, AND CENTER CONSOLE EXPERIENCED EXCESSIVE VIBRATION. THE VEHICLE WAS TAKEN TO COUNTRY CHEVROLET (11 E. LEE HWY, WARRENTON, VA), BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 200.

STARTED TO HEAR CLUNKING NOISE AROUND 15,000 MILES. THE NOISE STARTED TO GET WORSE AS TIME WENT BY. FIRST IT WAS JUST WHEN DRIVING UP MY DRIVEWAY THEN IT WAS WHILE DRIVING OR EVEN STATIONARY PUSHING DOWN ON THE REAR BUMPER. FOUND THAT THE LEAF SPRINGS WERE CRACKED BUT IT WASN’T VISIBLE WHILE THEY WERE ON THE VEHICLE.

Problems with the Steering

Up until now, we’ve dealt with a lot of issues regarding the ride and comfort, but the steering concerns take us to another level. No one wants to deal with steering problems as it leads to anxiety and fear while driving down the road. Still, Silverado owners find themselves wondering why they have so many issues with the steering column.

One owner went to Edmunds to vent frustrations. The review says, “Bought this truck 9 months ago has been in the shop 32 days for work since I bought it. It’s a daily driver for the road to work and home so not abused at all. First, it took them forever to figure out where the cab noise is coming from then when they did, it was the boot for the steering column, I have had the truck back a month and less than 500 miles and it’s back again. Come to find out that is a common problem with this boot and its defective. My truck is a 2018 same look, model, style and the 2016, 2017, 2018 and they still refuse to design a new boot to fix the issue and keep replacing it with the same defective existing piece. My truck goes back on Monday for the exact same issue again.”

GM issued Service Bulletin #PIT5565A which addresses a squeaking and squawking noise while turning the steering wheel. The root cause stems from the lack of lubrication in the shaft where it passes through the engine bulkhead I-shaft boot. To repair it, techs must apply lithium based grease where the I-shaft touches the rubber boot. Too bad there’s no way to put grease all over the truck to reduce all the crazy noises and sounds coming from it.

Here are some actual complaints logged with the NHTSA about the 2018 Chevy Silverado 1500 Steering Problems:

TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. WHILE MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND DEPRESSED THE BRAKE PEDAL AND THE STEERING WHEEL RETURNED TO NORMAL. THE CONTACT CALLED CHEVROLET OF WEST (225 M W PKWY, WEST, TX 76691) AND WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 4,759.

TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING (EPS) FAILED AND CAUSED THE STEERING WHEEL TO BE EXTREMELY TIGHT. THE STEERING WHEEL HAD TO BE MANUALLY MANEUVERED FROM RIGHT TO LEFT WITH DIFFICULTY. THE EPS INDICATOR FLASHED A WARNING EACH TIME AFTER THE FAILURE OCCURRED. THE CONTACT HAD TO APPLY FORCE TO MANEUVER THE STEERING WHEEL TO ENSURE THAT THE VEHICLE WAS SAFELY DRIVEN. THE DEALER (LINDNER CHEVROLET, 2805 FREMONT DR, CAÑON CITY, CO 81212, 1-719-315-1390) WAS NOTIFIED AND THE VEHICLE WAS LEFT AT THE DEALER FOR OVER A MONTH FOR TEST DRIVING AND DIAGNOSTIC TESTING. THE DEALER PROVIDED A LOANER VEHICLE WHILE SERVICING THE VEHICLE. THE MANUFACTURER WAS CONTACTED MORE THAN TWICE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TRUCK STATIONARY. STARTED ENGINE. IMMEDIATELY MESSAGE SHOWED UP ON DASHBOARD INDICATING STEERING ASSIST LOW, DRIVE CAREFULLY. NO POWER STEERING. TRACTION CONTROL WARNING LIT. SHIFTED INTO REVERSE; TRUCK WOULD NOT MOVE AS IF IN NEUTRAL. TRUCK MOVE MOVE FORWARD IN DRIVE. SHUT OFF ENGINE AND RESTARTED TWICE. NO CHANGE. DID NOT ATTEMPT TO DRIVE.

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Complaint Data

CategoryElectrical System
DateNov 30, 2022
StateMI
Description
While driving in the daytime voltage at the dash dropped almost 9 volts but when I turn the headlights on, it goes back up to 14 volts I've had this problem since I got the truck january 5, 2022
CategoryService Brakes
DateNov 30, 2022
StateMN
Description
The brakes failed to work when I was in a parking lot. As I was pulling into a parking spot, the brakes did not work even when I pumped them. I was going approximately 3mph. It startled me, so I put the truck in neutral and then into park. Then I turned the vehicle off. Fortunately, this happened in a parking lot and I was able to avoid hitting anything, including a pedestrian. Also, this put my husband and me at great risk because if I had not chosen to go back into a parking lot, and had gone into an intersection and been unable to stop, I could have entered the intersection and been in a serious accident. The truck functioned well enough to get to my dealership. I avoided driving it for a couple of weeks until they could run diagnostics. Between the time it first happened and bringing it to the dealership, the problem did not occur. However, when the technician was driving it into the shop, it happened to him too. They did perform diagnostics and found a problem with a brake pump 3. 280 (part no. 12696313). I had it repaired at my own expense (7. 65) on nov. 22, 2022. Note: this truck has only 25,673 miles on it. There has been a recall for this problem on silverados from this year, but my vin number was not included in the recall. There were no warnings prior to this event. I would like to have this repair cost reimbursed.
CategoryElectrical System, Engine, Fuel/propulsion System
DateNov 28, 2022
StateTX
Description
service trailer brake system message appears and disappears constantly, check engine light.
CategoryElectrical System, Service Brakes
DateNov 23, 2022
StateOH
Description
I have done some research and found other trucks same year and make have had the same problem and have had recalls but the problem is when I hit the break the lights will all flash like the truck is going to stall and it will say service trailer break system and stablitrak system and will even shut my truck off while I'm driving causing me to have to either pull of the side of the road and start my truck back up
CategoryPower Train
DateNov 09, 2022
StateAR
Description
Motor vehicle accident 4/21/22. Vehicle stalled hit by 18 wheeler. Several times on several occasions after that on several days vehicle stalled in interstates with multiple 18 wheelers, trucks cars almost hitting me/my vehicle each time it stalled. Now and since may 2022, the transmission completely failed and is inoperable at this time. The stalling in the middle of interstate traffic where the speed limit on 4/21/22 is 55mph & on the interstate 65mph(the vehicle coasted slowly to the side of the road & stopped changing gears to go in either direction)
CategoryElectrical System, Engine, Steering
DateNov 08, 2022
StateFL
Description
Sudden loss of vehicle electrical power as well as steering and break control due to faulty negative battery terminal. Engine will stall and steering wheel will kick back and issue a stabilitrak service message. Vehicle will become inoperable while still moving with no way to control.
CategoryElectrical System:alternator/generator/regulator:integrated Starter(other Than Propulsion)
DateOct 26, 2022
StateIL
Description
2018 chevrolet silverado. Consumer is seeking reimbursement for repairs made to vehicle.
CategoryPower Train, Unknown Or Other
DateOct 24, 2022
StateOK
Description
While I'm very slowly backing up my attached small 2 wheel trailer the transmission over heating warning light comes on. This has happened several times!!!!
CategorySteering
DateOct 17, 2022
StateME
Description
2018 chevy silverado lt. Lost power steering on two separate occasions for 10 seconds to approximately 15 seconds then the a third incident where power steering was lost 100% and did not come. It was a good thing that I was leaving my house. No power steering at all. Turning around to home had to really muscle the steering steering. Did not clear with repeated attempts at engine restarts. Had towed to dealer. Dealer had no idea what was going on or had never experienced this before. Google searches indicated that this power steering issue has been going on since at least 2014. Battery and cables replaced. Incident happened again back to dealer and I suggested reprogramming the ecm and they did. All seemed good until 4 oct 22 when driving I lost power steering again for about 5 seconds and then returned to normal. This is a real safety issue. I cannot drive with my granddaughter until this is rectified. Dash reported each time power steering drive with caution. Like I illuted to that this power steering problem is concerning and going on for years.
CategoryElectrical System
DateOct 14, 2022
StateOK
Description
Radio will not let you use part of the screen that controls the phone system. Can not use hands free calling. Cannot us any buttons on the bottom of the radio or the left side. Complaint #11479518 was also filed
CategoryPower Train
DateOct 11, 2022
StateIN
Description
Transmission issues with 78500 miles, one owner, no hauling other than a boat. Headed to shop... Multiple complaints on 2018 transmissions why no recall
CategoryPower Train
DateOct 08, 2022
StateVA
Description
Under light to medium load on the throttle, the transmission will shift very hard from 1st to 2nd gear and sometimes 2nd to 1st while decelerating. Another issue is that the transmission or torque converter will shutter, but that is not as often. It does not happen every time, but happens way more often than it should for it being a 2018 with 26k miles. The gm authority website has this as a known problem, but my vin is not associated to it for some reason. Apparently flushing the transmission with mobil 1 synchromesh fluid can solve the issue. The truck seems to hesitate while taking off something and I think it is related to this transmission issue which can be a huge safety risk.
CategoryExterior Lighting, Power Train, Seats
DateOct 05, 2022
StateAR
Description
April 2022 & 5 2022 complete transmission failure in traffic almost causing death in traffic, emissions failure, leather seat defect repeated left fog light failure
CategoryEngine
DateOct 02, 2022
StateKY
Description
During the mornings when first starting my truck, I get a stutter or hesitation to the engine when accelerating out of my driveway. This happens just about every morning. I have determined that the truck has to be off for about 10+ hours. The stutter/hesitation goes away after the car warms up in about 1 mile. Have had the truck into the shop but they can find no problems.
CategoryElectrical System, Engine, Fuel/propulsion System
DateSep 26, 2022
StateLA
Description
Faulty injector connectors get a loose connection and make truck shutter and check engine light come on . This has happened 3 times already and had to replace one faulty plug . This is all over the internet from other l5p owners. Yet gmc want do anything
CategoryElectrical System
DateSep 12, 2022
StateTN
Description
Radio changing channels by itself, menus changing by itself, instrument screen changing from info to audio by itself, calls being made to last number by itself, navigation image jumping to different areas by itself not showing the vehicles location, causing confusion when trying to get directions. All this is very distracting for driver and could possibly cause distraction enough to cause an accident.
CategoryPower Train, Service Brakes, Unknown Or Other
DateSep 05, 2022
StateCA
Description
On saturday aug 6th, 2022 my girlfriend and I were driving in my 2018 chevy silverado and the car just came to a complete stop really hard. Once the truck froze up, the car would go foward but very slow, jerkish, and sluggish. We were almost hit by three cars behind us when the truck froze up. The truck was towed to the dealership where they diagnosed the truck with metal shavings in the transmission. And the engine light came on four weeks after I bought the vehicle last october. This time…. There was no engine light on. Nothing displayed on dashboard.
CategoryService Brakes
DateSep 01, 2022
StateKY
Description
I'm getting a persistent message about servicing the trailer brake system. There is no trailer hooked up to the vehicle. The message covers the speedometer and chimes over anything else.
CategoryElectrical System, Service Brakes
DateAug 31, 2022
StateIN
Description
While driving down the road, I received several non stop alert messages stating "service trailer brake system". The messages were non stop and while I did attempt to acknowledge them and dismiss the alert, I was distracted from driving and had to pull over to attempt to acknowledge or dismiss the alert. After several minutes, I was able to dismiss the alert and continue on my way. This happened on tuesday evening around 5:00 pm on august 30, 2022. I called mike anderson chevrolet on wednesday august 31, 2022 around 12:30 pm to advise them about the situation and was told it was water in the wiring.
CategoryElectrical System, Unknown Or Other
DateAug 16, 2022
StateOK
Description
Radio is malfunctioning. Radio would randomly change channels. Than the radio would have a line in the bottom of the screen. Than the half the radio just quit. Now the radio or phone calls does not work at all. I do not have access to hands free calls. I believe there is a recall on the same stereo for the 2019 models. It has not been inspected but is available for inspection. No warnings lights prior to the radio not working. I have a video but I do not know how to attach.
CategoryPower Train
DateAug 12, 2022
StatePA
Description
The transmission failed at 81k miles. Upon doing some research, it sounds like this is caused by the wrong transmission fluid that was installed by gm, not myself, the owner. If known about early enough, flushing the transmission 3 times and replacing with the newest transmission fluid is to correct the problem. I was not notified of this 'fix' and the transmission is already damaged to the point where it must be replaced.
CategoryElectrical System
DateJul 30, 2022
StateCO
Description
I have a 2018 chevy silverado 4wd, crew cab truck purchased brand new in 2018. Over the last year, I have had intermittent, and relentless chiming of the "service trailer brake system". This occurs any time, completely randomly during normal, everyday driving and while not towing. It is horrendously distracting, and won't stop once it starts, even after clearing the message, it will continue to chime again every 1-2 minutes until I park the truck and turn off the engine. I have taken it to my local chevy dealer, they can't find anything wrong with my truck. I have checked fuses, switches and relays, to no avail. I see this is not a "once-off" problem, it would appear 10s of thousands of consumers have had the same issue posted about blogs, youtube and more around the internet since at least model year 2017. This is a complete safety hazard and unacceptable! The chime is a distraction and prevents other vehicle safety features from being usable when it is going off. In addition, I imagine if I were towing, that means my braking system would be rendered unusable. That doesn't seem acceptable and there should have been a recall on this already based on my vast research. I am angered that this keeps happening even under normal driving conditions, and it is a defect of the trailer wire harness system, not something any vehicle owner has done, not due to abuse, or even normal wear and tear. I am angered that even my dealer can't find and fix the problem. However, it should not be my responsibility since this is a clear and obvious defect amongst nearly 100,000 similar model vehicles. I do not feel this is safe in any way and there needs to be a remedy "recall" performed so that other owners and myself can get this taken care of once and for all. Thank you.
CategoryEngine
DateJul 29, 2022
StateMI
Description
Our 2018 chevrolet silverado 1500 was purchased new and only serviced at chevrolet dealerships. While on vacation we were driving on a 3-lane paved road and then engine started knocking for a few seconds and then a chime could be heard and the check engine light came on. The vehicle lost power and the vehicle was difficult to control. We were fortunate that other vehicles were able to avoid us since our truck slowed quickly (without the brakes being applied). The vehicle had to be towed to a local chevrolet dealer for diagnostics. The dealer found that the hydraulic lifters on the right bank of the engine collapsed (resulting in a misfire) and there was extensive engine damage. The vehicle was equipped with a 5. 3l engine with afm/dfm (cylinder deactivation). Mileage was 64,562. Vehicle was repaired with "upgraded" valve train parts from general motors as this failure mode seems to be somewhat common in afm/dfm engines (can find class action information during web search).
CategoryPower Train, Suspension, Wheels
DateJul 20, 2022
StateCA
Description
Leaf springs malfunctioned & yes its available for inspection. Safety issues of cracking noise sounds like cracking in the suspension or axle. On 7/7/22 lorenzo at richland chevrolet in shafter, california confirmed & had it all day for inspection. No warning lamps or messages were provided. First appeared on 6/30/22. Continental crosscontact lx20 p275/55 r20 111 t eco plus+ tires are chopping & shredding safety & hazard issues are the tires can shred apart & cause an accident or death. On 7/7/22 lorenzo at richland chevrolet in shafter, california confirmed tires were having that problem & if there was a recall on them then general motors would reach out to us. Then prior, on 4/28/22 during oil change & tire rotation service lorenzo confirmed tires were chopping also. No warning lamps or messages.
CategoryTires
DateJul 19, 2022
StateFL
Description
The contact's husband owns a 2018 chevrolet silverado 1500 equipped with continental tires, tire line: cross contact lx20, tire size: 275/55/r20, dot number: a32awd401518. The contact stated that while her husband was driving at an undisclosed speed, the passenger's side front tire was vibrating. Upon inspection, the contact's husband noticed there was a bump on the passenger's side front tire. The vehicle was taken to a tire store where it was diagnosed that there was a tread bump on the passenger's side front tire due to a fractured tire tread belt. The passenger's side front tire was not replaced. The manufacturer was made aware of the failure and advised the contact's husband to take the vehicle to an authorized tire dealer for inspection. The failure mileage was 37,619.
CategoryAir Bags
DateJul 18, 2022
StateTX
Description
I have had intermittent warnings on the dash that would pop up and disappear after a few seconds. It said “safety restraint system”. Now the warning is on continuously and the horn no longer works. I had the codes scanned at a local shop and I was told a code pops up saying “b0013-04 steering wheel airbag deployment loop stage 2- high resistance” I am worried the bag will not deploy in the case of a wreck. The vehicle has under 25,000 miles on the odometer. It is over 3 years of age so I worry it will not be under warranty.
CategoryUnknown Or Other
DateJul 15, 2022
StateME
Description
Starter had to be replaced with 22,775 miles and truck was toed.
CategoryElectrical System, Service Brakes
DateJul 09, 2022
StateMO
Description
Service trailer brake system audible message appearing due to faulty wire harness between body control modules.
CategoryService Brakes
DateJun 30, 2022
StateCT
Description
While towing a trailer the service trailer brake system light/alarm came on, trailer brakes stopped working and the alarm persisted for hours. It was extremely distracting and dangerous, and interrupted hands free phone calls.
CategoryUnknown Or Other
DateJun 27, 2022
StateFL
Description
Stress cracks in radiator
CategoryTires
DateJun 19, 2022
StateMA
Description
P275/55r20 sidewall has developed slices in 4 different areas blowout possible at slow to moderate speeds confirmed by tire center tire sent back to manufacturer by tire service center negative warnings
CategoryService Brakes
DateJun 17, 2022
StateMS
Description
I purchased a certified pre-owned 2017 chevy silverado on june 6 of this year. On june 13th, on my way back from a 10-hour trip, where I was towing a trailer with a car on it, my trailer brakes suddenly stopped functioning (about 4 hours from home). Not only did the trailer brakes stop functioning, but a warning message popped up on the dashboard "service trailer brake system". But this warning message didn't pop up just one time, it kept coming again and again and again and again and again, relentlessly chiming and distracting me from driving, it covered my speedometer readout, it prevented me from receiving or making voice commands, prevented me from hearing phone calls, and prevented me from listening to music. The service warning chime also prevented the turn signal chime from functioning. So for a full 4 hours, I was constantly reminded with a service trailer brake system chime, was unable to hear my turn signal chime, was unable to listen to music or make a phone call, and was unable to see the digital readout of my speed. The vehicle had been rendered completely undrivable, and I absolutely will not hesitate to say that the vehicle was not safe to drive in that condition. Especially if you consider that I was towing 5,000 lbs with no working trailer brakes. Your vehicle's defect endangered my life.
CategoryService Brakes
DateJun 12, 2022
StateFL
Description
Trailer brake issues. Blows fuses non stop chiming in the dash. Once fuse blows it doesn't chime anymore. Replace fuse and it's non stop all day every day. Been dealing with it for a couple years. Tons of people have the same problem.
CategorySeat Belts
DateJun 11, 2022
StateCA
Description
Got in drivers seat to fasten seatbelt, clip wouldnt stay in belt-have to push red clip to keep belt engaged
CategoryElectrical System, Steering
DateJun 08, 2022
StateTX
Description
The electrical power steering failed on my way home as I turned in to my street my steering became very hard to control nearly causing me to crash into a neighbors vehicle. This is the second time my electrical power steering has failed. About a year ago the original electrical power steering went out and a new one was purchased from a dealer ship and installed by a automotive company. Here we are a year later and it has gone out again but this time almost causing me to crash during a turn into my street. No warning to me at all that my power steering was about to go out. Yes. My 2018 silverado truck is available if an inspection request is asked of me.
CategoryTires:tread/belt
DateJun 08, 2022
StateCA
Description
Tires have 24,300 miles on them were factory installed upon purchase of vehicle in 2018. In april of 2022 while driving on freeway at 65 mph noticed a vibration in steering. Inspected tires when I reached destination and discovered the passenger side front tire had a bulge in the tread and was starting to separate. Replaced at a local tire shop and was told that they had seen numerous tire tread separations of this make and model tire. Goodyear wrangler sr-a 265/60-20. Tire still had significant amount of tread remaining (half worn). In late may of 2022 had another tire tread separate from driver side rear of same vehicle.
CategoryUnknown Or Other
DateJun 08, 2022
StateNJ
Description
The trailer service message keeps popping up distracting me and there is no way yo turn it off!
CategoryElectrical System: Integrated Trailer Brake Control, Service Brakes
DateJun 02, 2022
StateKS
Description
A faulty internal computer constantly beeps a warning about "trailer brake system" when there is no trailer attached to the vehicle. The beeping is extremely hyperactive and non stop and distracts you from safe driving and interrupts all other audible functions (such as turn signal blinking & navigation voice commands) to render the vehicle unfit to drive.
CategoryEngine And Engine Cooling:cooling System:radiator Assembly, Power Train:automatic Transmission:cooler/radiator:hoses And Fittings
DateMay 31, 2022
StateMN
Description
Truck was brought in for routine maintenance they noticed at the dealership a radiator leak. I was told this is not covered under warranty and I have no lights on
CategoryPower Train
DateMay 23, 2022
StateFL
Description
The transmission failed. The truck had heavy shifting and the transmission needs replacement. The truck was no longer safe to drive. The problem was diagnosed by a licensed mechanic shop. The check engine light came on as well as the service stabilitrak light that came on the same day as failure.
CategorySuspension
DateMay 18, 2022
StateME
Description
A loud thumping noise comes from the rear axle area. The chevy dealer claimed that the u-bolts that hold the axle to the leaf spring becomes loose and need retightening. I had the dealer re-torque the u-bolts but the noise still is there. The dealer claimed it was “normal” and offered no solution other than claiming a tech bulletin was issued instructing dealers to check u-bolts at service appointments. I brought my truck to a private repair shop and the mechanic noted that both rear leaf springs moved under the ubolts when the truck was rocked side to side. This is not safe as the axle can become out of alignment causing steering issues and excessive tire wear. The private shop quoted

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,100(est) to replace both leaf springs with aftermarket springs and u-bolts. The mechanic claimed that they have seen many chevy pickups with this issue. I am asking you to please investigate this issue and instruct gm to repair this manufacturer defect.
CategoryElectrical System, Service Brakes
DateMay 16, 2022
StatePA
Description
Service trailer brake system warning has been activating, without a trailer attached, since october 2021 off-and-on. When this occurs it has created a very distracting situation while driving due to the relentless chiming of this warning notice.
CategoryElectrical System, Steering
DateMay 07, 2022
StateNC
Description
At a low speeds while taking a turn, the electrical system clicks off and then clicks back on after about a second. Im able to see the voltage drop while taking the turn. When this happens, the power steering goes out while taking the turn. This exact incident is consistent with the recall of the year 2014 silverado as stated in this article https://www. Zehllaw. Com/another-gm-recall-800000-chevrolet-silverado-gmc-sierra-trucks-faulty-power-steering/
CategoryEngine
DateMay 01, 2022
StateTN
Description
I have a 2018 chevy silverado 1500 that I bought in june of 2018, brand new from integrity chevy in chattanooga tn.. One ago ago I was driving home and the check engine light came in and starting running poorly and you could hear a knocking noise coming from the engine. I took it back to integrity chevrolet in chattanooga, the employee at the auto service counter got inside and started the truck and he new at once what the issue was, he didn't even take it back to the shop so the mechanic could look at it. He told me it was the lifters knocking. I left the truck with them. The next day he called me and told that the lifters where bad and had bent push rods. They had to replace everything on both sides, told me how much it would cost. It was out of warranty as I had 74,000 miles on it. The total cost that I had to pay was ,468 dollars. The truck is less then 4 years old. The employee at the desk when I paid for it said that I just paid for a new engine! Again the truck was less then 4 years old.
CategoryUnknown Or Other
DateApr 26, 2022
StateNE
Description
Ac condenser has cracked at factory weld. Dealer said this is dailey issue and only performed recall on the higher end cadillac and gmc denali when the lower models have same condenser per # and problems was a 00 repair
CategoryAir Bags
DateApr 25, 2022
StateNV
Description
The contact owns a 2018 chevrolet silverado 1500. The contact stated while driving at an undisclosed speed, the restraint service warning message was displayed and the vehicle lost motive power. The vehicle was taken to the dealer and diagnosed with an air bag defect that showed the air bag was deployed. The dealer replaced the air grille shutter and informed the contact that the air bag module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 66,556.
CategoryElectrical System
DateApr 13, 2022
StateTX
Description
The contact owns a 2018 chevrolet silverado 1500. The contact stated while driving 45 mph off the highway towards his home, the electronic gauge started fluctuating, indicating a low voltage failure. There was no warning light illuminated. The contact stated that he parked the vehicle in the driveway and turned off the vehicle. The contact then attempted to restart the vehicle however, the vehicle failed to restart. The manufacturer was notified of the failure and recommended that the vehicle be taken to an authorized dealer for service. The vehicle was towed to the dealer but was not repaired. The failure mileage was 43,364.
CategoryStructure:body
DateApr 09, 2022
StateWA
Description
Door actuator failure left rear door, symptoms are the door doesnt lock and unlock from the switch or keyless, when this problem presents it self the door fails to open from the inside. Like child safety is on/when it is not engaged, this could be a safety risk to someone trying to exit the vehicle quickly and not know that they have a problem. After inspection I found there was a broken pin in the oem connector, yes I have it available for inspection. No problem wasn't reproduced or confirmed at a dealer. No inspection from manufacture, police, ins etc... There weren't any warnings, door lock just worked intermittently.
CategoryWheels
DateApr 09, 2022
StateVA
Description
My vehicle came equipped from the factory with 18” wheels and tires and a 17” wheel and tire. The vehicle is equipped with 4 wheel abs which fails to operate properly when using the factory equipped spare tire. Gm recall a number of 2018 and 2019 vehicles with this very issue but did not recall my vehicle for this identical issue. I contacted gm who said if my vin is not listed in the recall it is not an issue and they cannot correct the problem.
CategoryPower Train
DateApr 08, 2022
StateTX
Description
For months this truck as stuttered while driving. Eventually one day the rpms would shoot to 3500 when trying to shift gears and would struggle to shift. After having the spark plugs replaced and a tune up (0 later) it started randomly just losing power to the engine while driving. All electrical still on but no power to the engine. I would pull over and turn the engine off and restart and it would be fine again. This continues to happen with no explanation. Always acts fine after I stop the care and turn it back on again. Nothing comes up on a scan for issues. Mechanic can't figure it out and now it isn't "acting up" when the transmission guy drives it and he doesn't know what's going on either. It's not safe to drive on the hw if its going to just randomly lose power. We checked with another transmission shop and he said they have two chevy silverados in line for something similar. That made me look to see if there was a recall and led me to make this report. Chevy should look into this and do a recall.
CategoryPower Train
DateMar 25, 2022
StateNV
Description
Transmission shifts out of gear spontaneously while driving and warning light comes on for “transmission hot idle engine” forcing the vehicle to become inoperable unexpectedly without allowing the vehicle to drive forward or reverse to get to a safe location. Transmission temperature gauge rises quickly to 280 degrees in less than an hour of normal driving before overheating. Multiple general motors dealers and general motors headquarters have been unable to diagnose the problem and provide a solution despite multiple attempts and several thousand dollars in repairs including a completely new replacement transmission. General motors first recommended the dealer to hook battery cables up to the transmission which did not fix the problem and in fact caused the vehicle to not start several times. General motors then recommended the dealer replace the transmission entirely. Despite replacing the transmission, the same problem exists and the vehicle shifts out of gear while driving reporting an overheating transmission. Problem still occurs today 3/25/22 and vehicle becomes inoperable unexpectedly and suddenly while driving due to overheating transmission. General motors is unable to diagnose the problem or provide a solution.
CategoryService Brakes, Hydraulic:power Assist
DateMar 22, 2022
StateTX
Description
The contact owns a 2018 chevrolet silverado 1500. The contact stated while driving 30 mph and approaching a stop sign, the brake pedal was depressed but failed to stop the vehicle immediately. The contact stated the service brake assist warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with nhtsa campaign number: 19v645000 (services brakes, hydraulic) however, the vin was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 36,000.
CategoryPower Train, Service Brakes
DateMar 21, 2022
StateGA
Description
The contact owns a 2018 chevrolet silverado 1500. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal with the check engine warning light illuminated. Additionally, while depressing the brake pedal, the braking system malfunctioned causing the braking distance to be extended. The cause of the failure was not determined. The manufacturer was contacted and notified of the failure. The local dealer was not notified of the failure. The approximate failure mileage was 96,000.
CategoryService Brakes
DateMar 20, 2022
StateLA
Description
The trailer brake system warning suddenly came on, disengaging my cruise control. My cruise control has not worked since. Also, the stabilitrac warning came on and has not left. Ever since then I have been hearing a squeaking noise driving at low speeds.
CategoryElectrical System
DateMar 12, 2022
StateNY
Description
Rear back up camera not working. Blue screen on dash. This is a very common issue with gm
CategoryElectrical System, Steering
DateMar 07, 2022
StateVA
Description
The power steering will randomly go out when turning at slow speeds, or when parking. The entire truck has lost power steering and then lost all power to the vehicle for a split second then return to normal power.
CategoryElectrical System, Exterior Lighting
DateMar 07, 2022
StateMD
Description
The rear driver side lamp started flickering and eventually was completely dead. On inspecting, it was found that the earthing brown wire pin in the connector was completely burnt and it also burnt the area right on the spot where it connects to the lamp panel.
CategoryPower Train
DateMar 02, 2022
StateOK
Description
While driving my transmission will shudder and the vehicle will lose power causing the vehicle to slow down abruptly. It also will shift very hard making a loud noise.
CategoryUnknown Or Other
DateMar 02, 2022
StateKY
Description
The plastic part of the grill is melting I'm afraid it's going to melt on the front of the vehicle
CategoryElectrical System, Service Brakes
DateFeb 23, 2022
StateTX
Description
For months now, my 2018 chevy silverado 1500 has a “service trailer brake system”notification on the the dash that repeatedly pops up every 5-15 seconds while the vehicle is on, including while driving. This, along with the pinging sound that comes with the notification, makes the vehicle difficult to drive due to the constant distraction the notification makes. I have tried taking issue with the dealership but they are not helping whatsoever. From my own research online, I have seen hundreds of other people experiencing the same issue. Please help us eliminate this distraction by forcing a recall and thus making the roads safer for everyone. Thank you.
CategoryService Brakes, Hydraulic
DateFeb 15, 2022
StateFL
Description
The contact owns a 2018 chevrolet silverado 1500. The contact stated that while driving approximately 2 – 15 mph, the vehicle shut off while depressing the brake pedal. The contact stated that the “check brake monitoring alert system” was displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and the contact was informed that the vehicle was not included in nhtsa campaign number: 20v603000 (service brakes, hydraulic). The contact stated that the vehicle experienced the failure listed in the recall. The approximate failure mileage was 74,000. Vin is invalid.
CategoryPower Train
DateFeb 11, 2022
StateAZ
Description
The transmission started shifting improperly at 40k and the fluid gets to hot
CategoryPower Train
DateFeb 10, 2022
StateFL
Description
Transmission noise -something loose only 60k miles
CategoryFuel System, Gasoline:delivery:fuel Pump
DateFeb 01, 2022
StateWI
Description
The contact owns a 2018 chevrolet silverado 1500. The contact stated that on three separate occasions while driving at various speeds, the vehicle lost motive power and stalled without warning. The contact was able to restart the vehicle after the first failure and called the dealer; he was instructed to keep driving the vehicle and that there were no recalls on the vehicle. The second time, the contact had the vehicle towed to the dealer and the fuel pump was replaced; however, the failure occurred a third time. The contact had the vehicle towed to a local farm and called the manufacturer twice for roadside assistance. The vehicle was not towed to the dealer and remained on the farm. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
CategoryService Brakes
DateJan 22, 2022
StateFL
Description
2018 chevrolet silverado 1500 . 1/20/22 slow driving in a parking lot, applied brake to slow down for a stopped vehicle and pedal was soft and went almost to the floor could have killed someone, this happened 3 times within 4 minutes power brake assist warning came on, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash. Called local chevrolet dealer jenkins chevrolet of homosassa service department told the manager that my truck was working right they said it was not involved in a recall my truck showed all the symptoms in this recall, nhtsa campaign number: 19v645000
CategoryPower Train, Unknown Or Other, Vehicle Speed Control
DateJan 21, 2022
StateCA
Description
When entering traffic, upon acceleration the truck stalls, and shutters. Going into traffic a vehicle had to maneuver to avoid collision with me. I took it to the dealer and they said transmission should get a flush and transmission oil was low. At 60,000 and out of warranty I paid for service and they said it was good now. It still continues. I can't afford to take it in for service and pay again. From searching online customers state the dealer representatives all say it's normal for truck to do that. Also, others say transmission (6l80) and/or torque converter is the problem. Again being without warranty I cannot afford to take it in and pay to just get that “it's normal for the vehicle to do that.” a vehicle that stalls is a hazard for the driver and for others on the road. Especially entering highways and heavy traffic streets. The main reason is we never know when it will stall or when it will accelerate what I believe is properly.
CategoryElectrical System, Engine
DateJan 19, 2022
StateMA
Description
10 degrees outside starter motor will freeze up and not want to start the truck. Had 3 mechanics not a deal all look at it, tested the battery and came to the starter motor is defective. To have the starter replaced at the dealer for its under warranty.
CategoryPower Train
DateJan 08, 2022
StateTX
Description
The torque converter failed internally allowing the torque converter clutch to shudder. The fluid exchange has already been done on ro#587959. Vehicle had 40k when torque converter was replaced. Issue arouse after a road trip to houston tx and progressive more at various speeds. James wood dealership replaced the torque converter since it was still under power train warranty. When I researched online, I realized that this is a common problem within the 2014-2018 silverado models. I hope I that after the dealership replaced this defected part I don't experience additional mechanical issue related to this faulty part.
CategorySteering
DateJan 04, 2022
StateMN
Description
The contact owns a 2018 chevrolet silverado 1500. The contact stated that while driving approximately 45 mph, the "steering assist reduced" and "service trailer brake" messages were displayed, and the steering wheel experienced a slight resistance while turning in either direction. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted regarding the failure. The vin was not available. The failure mileage was 75,000.
CategoryPower Train
DateJan 02, 2022
StateIL
Description
The transmission stopped working randomly on the highway after being driven for 45 minutes perfectly fine. Thankfully this happened near a stoplight so the traffic on the highway was going slower than normal otherwise it could have been very bad. Local mechanic confirmed that the transmission was no good and has ordered a replacement. There was no indication of the issue prior to the failure. No lights came on to indicate that there was an issue.
CategoryPower Train
DateJan 01, 2022
StateOH
Description
While driving this truck I get a severe shudder at various speeds and now its not shifting gears correctly. I have been told there is a big problem with these 6 speed transmissions ans torque convertors.
CategoryElectrical System
DateDec 20, 2021
StateCA
Description
Circulating air does not engage, toxic fumes enter cabin. Almost causing me to black out, I have thrown up. Have complained,, but chevy calls this "usual or expected" have read on forums that I'm not the only one dealing with this.
CategoryElectrical System, Forward Collision Avoidance: Automatic Emergency Braking
DateDec 17, 2021
StateCA
Description
Trailer brake service warning
CategoryService Brakes
DateDec 14, 2021
StateMA
Description
While coming to a stop at a traffic signal I experienced a sudden braking loss. The pedal began to vibrate and I noticed an extreme reduction in braking power. I then got a prompt on my dashboard saying “service brake assist.” I narrowly avoided the car in front of me while trying to stop. I contacted gm and they claim even though my year make and model are the same as vehicles being recalled my specific vin# is not.
CategoryElectrical System, Service Brakes
DateDec 12, 2021
StateFL
Description
Bought the truck new. Never towed a trailer till well after warranty. Service trailer brake light keeps coming on continuously. Then no trailer lights or trailer brakes. Found 2 blown fuses but now the same thing is happening again. After my research I found tons of information that lots of other people are having the same issues. I have not pulled my rv since because I'm worried about it not having brakes. It's quite large and without them this truck would not be able to stop in case of a quick emergency.
CategoryEngine
DateDec 10, 2021
StateKY
Description
Vehicle will not start, starter is bad
CategoryEngine
DateDec 07, 2021
StateMO
Description
Driving on highway 70 mph with out prior warning the truck begins to shake, backfire, lunging, loss of power, all the lights on the dash starting going crazy, cars behind me trying to avoid hitting me ,it wouldn't speed up, having a hard time getting it off the road and out of the way of highway traffic before getting rear ended by traffic behind me. The truck only has a little over 60000 miles on it which is just beyond the 60000 mile warranty, the truck lost compression because of a lifter failure in the motor. After this I have no interest in ever buying another chevy product, if they cant build a motor that will last more than 3 years maybe they should rethink their future in the auto industry.
CategoryExterior Lighting:headlights:bulbs
DateDec 06, 2021
StateCA
Description
the contact owns a 2018 chevrolet silverado 1500. The contact stated while driving at night, there was an abnormal movement from the passenger side headlight causing a distraction. The contact veered to the side of the road and inspected the vehicle but the failure was unknown. The vehicle was taken to a local dealer who replaced the headlight assembly however the failure persisted. The contact was concerned the failure may cause an accident. The manufacturer was made aware of the failure. The failure mileage was approximately 500.
CategoryEngine
DateNov 30, 2021
StateMO
Description
Radiator crack. And also looks like previous years have the exact problem and have a special coverage done on them, special coverage adjustment 15829 radiator leak #pi1513a bulletin no.: pi1513f
CategoryService Brakes
DateNov 30, 2021
StateMO
Description
My 2018 chevy silverado started making weird squeaky/popping sounds it almost sounds like something is rubbing against something else when stepping on the break pedal. When driving at any rate of speed the pedal seems to not make the squeaking noise but when I make a complete stop for example at a traffic light and let go of the break pedal and press again I can hear that noise loud and clear even passengers can hear it, another example would be going in a drive thru of a restaurant that pretty much break pedal is used every 3 seconds as you pulling forward there the noise becomes constant every time stepping and letting go of the break pedal. My silverado has about 80,000 miles on it
CategoryElectrical System, Engine
DateNov 22, 2021
StateTX
Description
Twice now gm has recalled the block heater for my truck. The first remedy did not fix the issue and had to be recalled again. This was back in july 2021. It is now the end of november 2021 and nothing more has been done. My truck requires a block heater in order to start in the upcoming cold months. This will make two years in a row I cannot use my truck when the temperatures fall below freezing. It directly affects my livelihood because I need a truck for work. What more can I do to speed this process up? How is it gm can still sell new diesel pickups with working block heaters, but are not required to fix the older diesel pickups?
CategorySteering, Unknown Or Other, Vehicle Speed Control
DateNov 22, 2021
StateTX
Description
Started vehicle and engine diagnostic displayed that the anti-lock braking system needs to be service, the power steering system needs to be serviced, parking assist needs to be serviced. This issued occurred one other time and a module needed to be replaced. This is the second time this has occurred in a year.
CategoryElectrical System, Service Brakes
DateNov 12, 2021
StateNY
Description
Trailer brake system failure we noticed the sudden drainage of power resulting in death of battery multiple times alert was present after we notice the loss in voltage in battery to battery drainage after research I found that it is usually a short or a bad wiring harness which causes this and could pose a danger considering how I at one point in time have trilled things this could be an issue and a danger to others on the road
CategorySteering
DateNov 07, 2021
StateOH
Description
Power steering reduced
CategoryEngine, Power Train
DateNov 04, 2021
StateTX
Description
The engine gave out at 60k miles. Only covered buy the extended warranty I bought. The transmission thunks on downshifts. The exhaust adaptive valve started making a terrible noise at 40k miles. I took it to the dealership for them to tell me my extended warranty doesn't cover it and to buy an aftermarket exhaust because it would be too expensive to replace it. I think they quoted me at 00
CategoryAir Bags, Engine
DateNov 02, 2021
StateOK
Description
On saturday the check engine light came on then sunday it flashed service restraint system soon dash lights came on clicked and lights stayed on about a memory then went off truck wouldn't start on sunday night no lights on dash worked
CategoryService Brakes
DateNov 02, 2021
StateCA
Description
It started 400 miles after I bought the truck new and was on vacation with my family, the trailer break system lights started coming on so I detached my travel trailer and took it into a chevrolet dealership in flagstaff arizona they couldn't find out why it was doing it and told me it must be the plug in the trailer it self . So on our trip we were driving threw zion national park when my trailer break did not engage down a steep grade and my truck break barley held enough to stop us down the grade , lucky for us the exhaust break gave us just that little bit to help us stop the truck. And now I see people on you tube showing the problem and wonder why gm has not done anything about it , I have paid many time for my truck to be fully serviced and I'm still dealing with this broken piece .
CategoryService Brakes
DateOct 23, 2021
StateTX
Description
Brake pedal gets hard and you will need to step on the brake hard in order to brake.
CategoryService Brakes
DateOct 20, 2021
StateGA
Description
Service brake assist warning on message center. Brakes go from power to manual
CategoryTires
DateOct 08, 2021
StateFL
Description
The contact owns a 2018 chevrolet silverado 1500 equipped with continental tires, tire line: cross contact lx20, tire size: 275/55/r20, dot number: a32awd402917. The contact stated that while the vehicle was parked, the contact inspected the front driver's and passenger's side tires and noticed the threads were coming off in chunks. The dealer was made aware of the failure and informed the contact that there was a recall, but the tires were outside the date of manufacturing for the recall. The manufacturer was made aware of the failure but informed the contact that the tires were beyond the three-year warranty and did not provide any assistance. The failure mileage was unknown.
CategoryForward Collision Avoidance: Automatic Emergency Braking, Service Brakes
DateOct 06, 2021
StatePA
Description
On 10/03/21 at approximately 1251 hours, I was driving my 2018 chevrolet silverado which is the vehicle with the above mentioned vin. As I was traveling towards a heavily traveled intersection in my current city, I approached a steady red signal on the traffic light. It should be noted that this particular part of the roadway is a slight decline towards the intersection and traffic control signal. It should also be noted that on this particular day, there were no inclement weather or roadway conditions that would affect the vehicle to deviate from normal maneuvering. As I applied the brakes at a reasonable distance from the stop light, almost all pressure and power towards braking was lost. As a result, I was forced to apply extensive pressure to the brake pedal as the vehicle failed to slow and stop in a timely fashion. After gaining some braking power, the vehicle and brakes began to shake and produce a clunking sound. This was troublesome because had I failed to stop in a timely manner, I or other motorists could have suffered serious injury or death as a result of a crash at a heavily traveled intersection. Prior to this incident, there were no warnings or alerts provided by the vehicle, dealer, or manufacturer about this issue. As the event occurred, an alert flashed on my dashboard that read “service brake assist.” following the incident, my vehicle was inspected by a certified mechanic. Said mechanic deemed that the problem with the braking was a result of a failure of the brake booster vacuum system. After doing some research, it is apparent that other years, makes, and models of gmc products suffered the same issue with the braking system. Said issues were remediated with a recall by the manufacturer. This defect also caused numerous vehicle crashes with reported injuries.
CategoryEngine And Engine Cooling:cooling System:radiator Assembly
DateSep 27, 2021
StateMD
Description
The contact owns a 2018 chevrolet silverado 1500. The contact stated while driving 40 mph, a bystander informed her that the vehicle was leaking fluid. The contact stated no warning light was illuminated. The contact stated she parked on the side of the road and called her husband for assistance. The contact stated her husband added antifreeze to the vehicle however, the leaking continued. The vehicle was not drivable. The vehicle was towed to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 38,700.
CategoryService Brakes
DateSep 22, 2021
StateFL
Description
When driving the brake pedal goes soft. In parking lots, areas of low speeds, making u-turns the brake pedal goes all the way to the floor and doesn't stop. The brakes completely stop working until you release and pump the brakes again quickly before hitting something or someone.
CategoryElectronic Stability Control, Service Brakes, Air:antilock:abs Warning Light
DateSep 10, 2021
StateAK
Description
The contact owns a 2018 chevrolet silverado 1500. The contact stated while driving 55 mph and towing a trailer, the stabilitrak warning light illuminated on the instrument panel. The abs and traction control warning lights were intermittently flashing. Soon after the warning lights appeared, the brakes started to lock up and the contact lost control of the vehicle and veered off to the right side of the roadway. The brake pedal released soon after the failure and the warning lights disappeared. The contact was able to resume normal driving at a low rate of speed with the hazard lights activated. Neither the dealer nor the manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 12,000. The vin was not available.
CategoryTires
DateSep 09, 2021
StateTN
Description
3 of the 4 tires on this particular vehicle (all 3 had same dot#) had apex separation @ the bead. 4th tire was removed for having the same dot as the 3 failing tires. The tire size is lt265/60r20 falken wildpeak h/t02 hd. Tires were installed on 12/17/2020 and the incident occured in june 2021 @ 11,500 tire miles.
CategoryUnknown Or Other
DateSep 09, 2021
StateTX
Description
2018 chevrolet silverado 1500. Consumer writes in regards to nhtsa safety recall 21v-496. The consumer stated the manufacturer exceeded a resonable amount of time to complete the recall repair.
CategoryTires
DateAug 31, 2021
StateMD
Description
The contact owns a 2018 chevrolet silverado 1500 used to haul a 2007 tracker marine nx18 boat trailer equipped with trailer king tires, tire line: value st radial, tire size: 215/75/r14, dot number: adb6hfst1917. The contact stated that while his son was driving at an undisclosed speed, the boat trailer's front passenger's side tire had a blowout. There were lumps and bulges on various parts of the tire. The contact's son was able to pull over and replace the tire with a spare. The dealer was not made aware of the failure. The manufacturer was made aware of the failure by email. The failure mileage was unknown.
CategoryElectrical System, Service Brakes
DateAug 22, 2021
StateIL
Description
Truck loses power driving down the road. The service trailer brake system warning comes on the dash. The battery dies because of this also.
CategoryElectrical System, Engine, Service Brakes
DateAug 18, 2021
StateTX
Description
The contact owns a 2018 chevrolet silverado 1500. The contact stated that the vehicle was parked and failed to start. The vehicle was towed to the residence. The contact stated he replaced the battery and was able to start the vehicle. The contact stated that the failure reoccurred while the vehicle was parked. The contact stated he was able to jumpstart and restart the vehicle however, as he was exiting the parking lot and making a right turn, the vehicle inadvertently stalled almost causing him to crash into a wall. Several unknown warning lights illuminated. The contact jumpstarted the vehicle however, the failure reoccurred while driving and he veered to the side of the road. Several unknown warning lights were illuminated. The radio, the headlights were engaging and disengaging independently. The vehicle was towed to a tow yard. The dealer was made aware of the failure and informed the contact that he would be responsible for the cost of repair as the vehicle was out of warranty. The manufacturer was made aware of the failure and informed the contact that they could not assist because the vin was not included in a recall. The vehicle was not repaired. The approximate failure mileage was 56,500.
CategoryService Brakes, Hydraulic
DateAug 16, 2021
StateMO
Description
The contact owns a 2018 chevrolet silverado 1500. The contact stated while driving at an undisclosed speed, the service brake assist message was displayed, and the brakes were slow to engage. The vehicle was taken to the dealer and diagnosed that the brake booster pump had failed and needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
CategoryPower Train
DateAug 03, 2021
StateCA
Description
I was on highway 65 coming out of rocklin ca going back to yuba city ca. The chvey silverado with out any warning it just lost power and I had to pull over. I am glad I was on the slow lane. If I was on fast lane with a big rig behind me. It would have been bad. After pulling over the eng light when on for the first time since I have owned the truck. Not any time before. I thought if a family with children was in the fast lane and this happened it would not be a good out come. I had it towed to my home the chevy dealer was close. On july 18 I had it towed to the dealer I had the truck towed to wheeler chevrolet in yuba city they replace the engine computer and the tranny computer . And to day aug 1 , 2021 they said they would fix the tranny. I am wondering if they know what they are doing ? This is very disturbing I am very apprehensive about the safety of the truck if this were to happen again !!
CategoryPower Train
DateAug 02, 2021
StateCO
Description
The contact owns a 2018 chevrolet silverado 1500. The contact stated while driving 75 mph, the traction control and the transmission overheating warning lights illuminated. The contact was able to park on the side of the road for 30 minutes for the transmission to cool down. The contact stated while driving to his residence, there was an abnormal sound coming from the vehicle. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the transmission control module needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not informed of the failure. The failure mileage was 24,158.
CategoryElectrical System
DateAug 01, 2021
StateAR
Description
Hood latch sensor throws an engine fault code. The code says it cant determine if the hood is open or closed. After about 2 weeks the hood latch sensor keeps faulting every 1 second to 4 seconds for an extended period of time.
CategoryEngine
DateJul 29, 2021
StateFL
Description
The "check engine" light keeps coming on.
CategoryEngine
DateJul 29, 2021
StateCA
Description
The contact owns a 2018 chevrolet silverado 1500. The contact stated while driving approximately 55 mph, the vehicle lost motive power with the check engine warning light illuminated. The contact restarted the vehicle. The vehicle was taken to the local dealer but was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 23,000.
CategoryElectrical System, Service Brakes
DateJul 28, 2021
StateTX
Description
The dic and infotainment both change settings on their own. It will change radio stations or call people on the infotainment and the dic will change information displayed. The safety issue is it will also flash that the trailer has been disconnected/connected and when it thinks the trailer has been disconnected the trailer brakes will fail to function. It is a known problem with the display issue but I am unaware of any reports on trailer brake function. I have had a few serious conditions on two trailers when the truck does not recognize the trailer being connected and fails to apply the brakes.
CategoryService Brakes
DateJul 24, 2021
StateWV
Description
The trailer brake control module stopped working on the interstate while pulling a 37' fifth wheel camper. This defective part caused the truck to not have any electric brakes on the camper. A warning message appeared on the dash. A new trailer brake control module fixed the problem. Since the vehicle was out of warranty (37,878 miles) the part was not covered by the dealer. The dealership where the part was purchased informed me that it was a common problem. This problem occurred while traveling at 65 miles per hour. There was only the truck brakes to stop the camper without the trailer brakes working. This is a serious problem and should be addressed.
CategoryTires:sidewall
DateJul 22, 2021
StateMI
Description
Severe cracking in the sidewalls of all the tires on my 2018 chevy silverado pickup truck, 44,338 miles, all driven in michigan. No significant tread wear, just deep cracks on the sidewalls. P285/45r22 110 h m=s
CategoryEngine, Power Train, Unknown Or Other
DateJul 19, 2021
StateTN
Description
Radiator started leaking at 40,000 miles. Leaking at a weld where tube connect to side tanks.
CategorySeats
DateJul 04, 2021
StateAZ
Description
The drivers seat moves while turning. It feels like the seat is sliding when turning then there is a "catch" and a sudden stop in movement. While driving and making a turn the feeling the seat will come unbolted from the floor is a unnerving feeling to say the least
CategoryStructure:body
DateJul 01, 2021
StateFL
Description
Undercar body excessively rusting and corroding
CategoryPower Train
DateJun 29, 2021
StateMN
Description
The transmission clunks and slips a lot.
CategoryPower Train
DateJun 21, 2021
StateVA
Description
Radiator developed a leak as described in general motor's service bulletin pi1513f dated january, 2019. Safety was put at risk due to having a vehicle which could have a sudden radiator failure and permanently damage the vehicle. The dealership I had my radiator replaced at would not state if they have had this issue occur often. No warning lamps or messages prior to the radiator losing 1. 5 gallons of coolant. My first symptom was the engine overheating.
CategoryPower Train
DateJun 17, 2021
StateFL
Description
While driving or idling transmission temp was around and staying at 240.
CategoryUnknown Or Other
DateJun 05, 2021
StateTX
Description
Consistent failure with ac condensor for 2014 thru 2019 chevrolet trucks. So common, should have been fixed or replaced.
CategoryPower Train
DateMay 25, 2021
StateTX
Description
While driving highway speed on cruise control the rpm levels start jumping up and down and it feels like your driving over the rumble strips. It only last for a second or two at a time, but it does do it a good amount of times while driving.
CategoryElectrical System, Engine And Engine Cooling
DateMay 24, 2021
StateTX
Description
The contact owns a 2018 chevrolet silverado 1500. The contact stated while driving at various speeds during high weather temperatures, it was discovered that the air conditioning system failed to activate and cool the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with the radiator valve was leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 38,540.
CategorySeat Belts
DateMay 20, 2021
StateCO
Description
The rear seat belts do not retract once extended. The emergency locking mechanism locks the belt, but the belt does not retract. Installation of car seats that require seat belts to be locked and retracted until tight is not possible.
CategoryElectrical System, Steering
DateMay 15, 2021
StateTX
Description
At slow speeds, such as when parking, the truckÂ’s electrical system shuts down, I lose power steering, dash lights, radio, and then the truck restarts itself and continues. This has happened multiple times and chevrolet dealers donÂ’t w what the problem is. If nearly collided twice due to lack of power steering.
CategoryPower Train
DateApr 28, 2021
StateFL
Description
Hard downshift from 2nd to 1st
CategoryUnknown Or Other
DateApr 22, 2021
StateAZ
Description
Went to turn into parking stall and everything shut off and the doors locked. Radio, lights, engine everything turned off. Next day turned into a drive thru and it flickered and came up with service stabli trak. I talked with a place that could hook up my truck to see if anything was wrong. They couldnt find anything. They said they drove the truck around and nothing happened. I left and it shut completely down once and flickered twice. Im hoping this is covered under warranty. Im at 43000 miles. Help!
CategoryPower Train
DateApr 14, 2021
StateCA
Description
When coming to a full stop, the transmission down shift really hard. It makes the vehicle jerk forward. It doesn't matter if you are going up hill/downhill or on a flat road. I took it to the dealer at 4k miles for this reason and was told it was a known chevy issue but that they had no way of fixing it. I took it back a second time at 5k and was told the jerkiness and poop the transmission does is a gm defect design but that they had no way of fixing. Dealer said other owners have installed a 3rd party single piece drive shaft with angle spacers but that was not covered by gm warranty. Dealer essentially wanted me to fix the harsh shifting and clunkiness by going with an after market parts provider. A work around that has seem to make the issue more bearable is putting the truck in 'tow mode' it smooths the ride out but it tends to make the transmission run about 20'40 degrees hotter
CategoryUnknown Or Other
DateApr 12, 2021
StateGA
Description
Radiator leaking for no apparent reason. Truck has only 54k miles and is in excellent condition serviced according to schedule by chevrolet dealerships.
CategoryElectrical System, Unknown Or Other, Visibility/wiper
DateMar 21, 2021
StateMA
Description
While waiting to order a morning coffee at a local coffee shop drive thru (stationary), the rear defrost/defogger caused one of the glass panels of the rear windshield/back glass to shatter/explode. There was also smoke & an unmistakable electrical burning smell present at that time. Please refer to gm canada recall n192220470, as I believe this should become a safety recall in the united states of america as well.
CategoryPower Train
DateMar 16, 2021
StateSC
Description
Tl* the contact owns a 2018 chevrolet silverado 1500. The contact stated that while driving approximately 55 mph, a warning light indicating that the transmission was overheating illuminated. The contact pulled over and turned-off and restarted the vehicle and continued driving. The warning light disappeared. The contact took the vehicle to pendarvis chevrolet company, inc. (650 augusta rd, edgefield, sc 29824, (803) 639-8117) who flushed the transmission and removed the thermostat and plugged one line directly to the transmission. The failure recurred and the contact took the vehicle back to the dealer who then repaired the torque converter. The failure recurred whenever the contact would attach a load to the vehicle and the vehicle was returned to the dealer a third time however, the mechanic was unable to identify the cause of the failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 59,000.
CategoryElectrical System, Service Brakes
DateMar 10, 2021
StateFL
Description
When the vehicle was started, a loud squealing sound was heard coming from the vicinity of the front of the engine. While under the oem bumper to bumper warranted period, chevrolet dealer number one was not able to determine the problem or repair it. Furthermore, the problem was not reported in the vehicle history as reported. A short period later, chevrolet dealer number two was able to locate the problem and repair it at my personal expense as the warranted expired on time as opposed to mileage. I learned that the same problem was a part of a previous recall which dealt with failure of the brake assist pump. Gm rectified the recall by changing the computer software to overdrive the pump beyond it's original design speed. This provided an increase in pressure which temporarily corrected the failure. The corrective action added more stress to the original design of the pump and now the pump is mechanically failing as a result. This failure could potentially cause an immediate unexpected brake failure potentially resulting in frontal collision and loss of life!. The dealers have not provided copies of service orders or replaced parts. I only have rental agreements to substantiate that something was done to the vehicle. Gm's customer care is investigating the unprecedented behavior of the franchised dealers with no reply to me at this time.
CategoryPower Train
DateMar 05, 2021
StateGA
Description
Failed to shift gears. Jerking and shaking. Bunning smell. Failed to move in drive or reverse. Check engine light eventually came on. Still has transmission fluid.
CategoryEngine, Service Brakes, Steering
DateFeb 26, 2021
StateIA
Description
Reduced power steering assist engine stall ipc / radio / hvac goes blank various dtc. Had my head lights flickering, had stabilitrak errors, power steering errors, and the worst of all, the steering wheel jerking out of my hands. Isnt my video but similar when I was driving about 5mph [xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
CategoryPower Train, Service Brakes, Structure:body
DateFeb 09, 2021
StateOR
Description
Transmission locked up and failed. Acted like it bound up. This happened during a normal shift sequence, acted tight then engine just kept over revving. Happened about 3-4 months ago. Dealer fixed for free. Said it was common. This happened right at 60k miles. Said if it happens again they will not warranty it as there is no fix for this problem. Suggested I buy another new truck. Next problem is my right front caliper has failed twice and needed complete replacement. It is now failing for the third time. This is seriously unsafe and crazy. I have only about 73k miles on this truck. Third thing is my chrome trim on my door handles has repeatedly failed. I was told by my dealer this is normal and it is not fixable unless I pay them. It is not normal wear and tear. The truck is babied and kept in perfect condition.
CategoryForward Collision Avoidance: Automatic Emergency Braking, Service Brakes, Vehicle Speed Control
DateFeb 07, 2021
StateIL
Description
Abs (trailer braking system) and stabitrak warning lights randomly come on while driving and remain on until vehicle turns off. On multiple occasions the rear wheels have locked and steering becomes difficult even when brakes are not being applied. This has occurred while driving at varying speeds and in varying weather conditions. Vehicle has been checked by dealer on 3 separate occasions for this and service was reported unable once lights have gone off. Said incident has occurred approximately 30-50 times over the past 18months.
CategoryEngine
DateFeb 06, 2021
StateSC
Description
Bulletin no pi1513f describes an issue with chevy silverados (amongst other models) and the radiators leaking due to over cycling of the thermostat. I have a 2018 that is barely 2 years old, and a leaking radiator! Gm is doing nothing to own up to this issue, and they are expecting me to pay the entirety for a replacement, and I don't even have confidence it won't happen again. This bulletin should be extended to cover all years until gm proves they have a solution in place. It is completely unethical for gm to not address this issue and expect me to put this much money into a brand new truck. I slowly began to notice the coolant reservoir going down. I eventually brought it to my dealership (twice), and on the second visit they found the leak, although mileage was over the bumper to bumper warranty during the second visit. It is a very slow leak.
CategoryPower Train
DateFeb 04, 2021
StateCA
Description
When I place the truck in drive in the morning or after the truck has been sitting for more than a few hours, the transmission engages hard, lurching the truck body foward. The dealership acknowledges the problem, but said there is no fix.
CategoryElectrical System, Exterior Lighting
DateFeb 02, 2021
StateNY
Description
While driving at approximately 65 mph all electronics shut off and turned back on moments later. This includes the gauges, radio and all lights including headlights. I took it to the dealership in which I purchased the truck from. They diagnosed it as a low voltage battery and their solution was to charge the battery and retest the systems. However they could not tell me why it was low. The service manager would not look into further testing to check the issue as they had met all the necessary steps layed out by gm under the bumper to bumper warranty. He had told me that they would be happy to do further testing on why the battery had a low voltage condition if I were to pay out of pocket for the costs even though my truck is still under bumper bumper warrenty. The service manager also blammed the cold weather conditions as it is currently in the low 20's outside. I have issue with this diagnosis due to me driving 60 miles a day for work and another 30 miles to drop it off at the dealership, the battery should have been amply charged in that time for their testing. Also the dealership replaced the battery with a new one 8 months prior when I first purchased the truck. I am concerned for my safety as the headlights turned off without warning due to a low battery and there has been no proper diagnosis of why there is a low battery condition.
CategoryPower Train
DateFeb 02, 2021
StateCA
Description
When I drive I get a hard shift/slipping when taking off and I get a hard downshift when slowing down or coming to a stop. I have taken it to the dealer and they say they fix it, return it, and same problem. When I come to a stop and am sitting for a while the vehicle begins to shake out of nowhere.
CategorySeat Belts
DateFeb 01, 2021
StateCO
Description
Tl* the contact owns a 2018 chevrolet silverado 1500. The contact stated that the front passenger's, rear passenger's, and the rear driver's side seat belt failed to retract and was tight around chest. The vehicle was not taken to the local dealer. The manufacturer was informed of the failure and informed the contact that the vehicle was not under warranty and there would be no assistance in repairing the vehicle. The failure mileage was approximately 58,000.
CategoryVisibility
DateJan 28, 2021
StateIN
Description
Tl* the contact owns a 2018 chevrolet silverado 1500. The contact stated that while driving at 45 mph, the passenger's side rear window shattered without warning. The contact drove home and immediately called bosak chevrolet, buick, gmc (9911 w 300 n, michigan city, in 46360) but was offered no assistance. The manufacturer was notified of the failure and days later the contact was informed that there would be no assistance since the vehicle was being repaired through the insurance company. The vehicle was not repaired. The failure mileage was approximately 7,500.
CategorySuspension
DateJan 22, 2021
StatePA
Description
The front passenger side ball joint failed. It is a pressed fitting and it came apart. This truck has only 25,000 miles on it. Noted a clunking noise in front end, most notable while backing .
CategoryVehicle Speed Control
DateJan 20, 2021
StateCA
Description
This vehicle since I bought it, already had symptoms but they were minor, now the problem is bigger , the transmission does not have enough torque the vehicle loses strength and does not advance when you push the accelerator
CategoryService Brakes
DateJan 19, 2021
StateFL
Description
At low speeds, such as parking lot, or traffic jam, and even while at a stop light, the brake pedal pushes up and becomes very hard. The brakes stop working and the truck must be taken out of drive. Chevy has issued a recall on silverado trucks 2014-2018 equipped with 5. 3l motors the recall number is 20v603000. Everything that happens as a result of the faulty brake assist is exactly what is happening to my 2018 silverado (5. 3l) bomnin chevrolet dadeland and chevy is telling me that my vin number doesn't qualify me for the recall, yet my truck description and brake problem, both match the recall perfect. To add insult to injury bomnin charged me 0 and when I went to pick up the truck it is exactly the same. No brakes at idle.
CategoryElectrical System, Power Train, Steering
DateJan 12, 2021
StateTX
Description
Truck stationary. Started engine. Immediately message showed up on dashboard indicating steering assist low, drive carefully. No power steering. Traction control warning lit. Shifted into reverse; truck would not move as if in neutral. Truck move move forward in drive but would not shift out of low gear. Also traction control symboil turned on. Took it to peters chevrolet longview, tx. Dealership found no issues.
CategoryUnknown Or Other
DateJan 06, 2021
StateKS
Description
Occasionally on my dash info screen a message pops up saying to keep your eyes on the road, in order to dismiss the message you have to take your eyes off the road and touch an ok button on the screen. It is hard to do this safely while driving. The message does not time out and covers the entire screen. There must de a way to disable this or to have it time out. It is ironic that you have to take your eyes off the road. I have tried the button on the steering wheel that dismisses other messages and it does not work for that one. This should be able to be fixed easily with a software update.
CategoryVisibility/wiper
DateJan 04, 2021
StateKS
Description
While vehicle was parked, the temperature in the 30s-40s, I remote started it twice to warm it up. When I went out to load my things in the cab, I opened then closed the back driver side door and the rear glass exploded.
CategoryEngine, Power Train
DateDec 19, 2020
StateCA
Description
Coolant water keeps spilling from water pump. As I was driving on the freeway, the pump blew and spilled all the coolant and had to pull over to the side. Had to get it replaced paid 0 for the part and than labor another 0. Truck has less than 30k miles and the water pump already breaking down. New vehicles are now designed to break on you easily so us customers spend more on parts and labor.
CategoryUnknown Or Other
DateNov 23, 2020
StateTX
Description
The ac condenser cracked and wouldn't blow cold air. The truck is 2018 and has only 50000 miles
CategoryForward Collision Avoidance: Adaptive Cruise Control, Fuel/propulsion System
DateNov 19, 2020
StateWV
Description
Hearing unusual powertrain winning , lugging on a hill to the point of shuttering before it downshifts, and then very harsh shift. Very harsh shift from first to second gears, and then again on downshift from second to first. Today 11/19/2020 I had the cruise control set at 70 mph, and once it started lugging down it downshifted and took off like the engine kept running wild. I tapped the brake pedal to cancel the cruse control, the brake pedal had no effect in canceling the cruse this vehicle just kept running wild. I even pushed the main cruise power button on the steering wheel foe what seemed like an eternity, still run as if it was possessed. After about 45 seconds, and just as I made up my mind that I had to kill the ignition switch, it calmed back down to the normal harsh shift, but didn't run wild. I also noticed that the engine rpm's gauge is not steady, and moves radically I have contacted my local dealer in the past with my concerns of a harsh shift issue, as well as the shuttering and luging down on the hills, and they assured me that they haven't had any issues with their transmission. These trucks need to be looked at very closely before someone has a catastrophic accident. I have an appointment on the 5 of december 2020, and you would think with the safety factor of my concerns, that they would try getting me in sooner, rather then put me off over two weeks.
CategoryForward Collision Avoidance: Automatic Emergency Braking, Service Brakes, Steering
DateNov 18, 2020
StateCA
Description
While driving on 30-40mph and hit the brakes slowly, it feels as if the pedal is gonna fall off and can also feel a vibrate on it. It also stalls as if the brakes are being pressed but I'm not, this happens usually in the beginning after being turned on and then stops doing it after reaching the middle of the temperature.
CategorySeat Belts
DateNov 08, 2020
StateCA
Description
Rear middle seat belt top plastic bracket is made very unreliable and unsafe, fixed it three time at dealership. The plastic bracket breaks all the time with just a slight pull on the seat belt. Once broken the seat belt gets stuck or twist around bracket and no longer works. It should be fixed by chevy/gmc immediately if someone get in an accident there will be a law suit. There are many other people complaining of this issue on line.
CategoryEngine, Power Train
DateNov 03, 2020
StateOK
Description
Transmission overheats when backing a trailer up a slight hill and will not move untile it cools down.
CategoryElectrical System, Service Brakes, Unknown Or Other
DateOct 29, 2020
StateIA
Description
Been having voltage issues for a couple of days where my lights dim and volt gauge drops and raises while driving or stationary dealer said it's normal also hard down shifting while driving not letting off the gas assistant brakes have failed and clunk hard sometimes when stopping or press hard back at me through the pedal again dealer said it's normal I pulled my truck out from the back of the house to the front shut it off to go get ready for work a couple minutes later my daughter informed me my truck was over heating I went to door to find smoke pouring out of my truck from under the hood grab a fire extinguisher run out pop the hood and the whole passenger side of compartment is in flames how does a vehicle that's not running start on fire? Awaiting my insurance company to get it out of here I imagine will be a total loss there isn't much left of the engine bay so not sure what started the fire
CategoryElectrical System, Fuel/propulsion System
DateOct 23, 2020
StatePA
Description
This truck has so many issues first one was a fuel pump sending unit and it appears to be linked in with a lin data base? I had it repaired was good now it pops on again but its saying it can be something in the lin system sad todays cars are just filling up the junk yards and charging 50k for a new one its sadly piss poor quality
CategoryEngine, Service Brakes, Steering
DateOct 15, 2020
StateIL
Description
I started my vehicle and put the truck in reverse to back out of a parking spot. Gave the truck gas and it wouldn't accelerate. Put the truck back in park and looked at the guages and there were no rpm's showing on the cluster and the oil pressure was at zero. There was a message that said trailer brake system on the screen. I turned the truck off and on again and the same thing happened. I put the truck in drive and it would move forward but the motor ran very rough and there was no power steering. I dismissed the first message and another message popped up that said "steering assist is reduced, drive with care." I pulled into another parking spot, turned the truck off, and waited for a ride. I started the truck when my ride showed up to make sure it was still not working and it was as if nothing happened before. The truck had no issues on the 16 mile drive home. Got home and turned the truck off and started it again and the message came back up and the issues came back. I have a video of the trailer brake system and me shifting the truck and the guage cluster. I have a picture of the steering assist message.
CategoryElectrical System, Electronic Stability Control, Engine
DateOct 13, 2020
StateOK
Description
Truck will lose all power, everything will shut off, and then come right back on. It has happened while accelerating into traffic, slowing down turning right and turning left, and while moving straight ahead. It has been in the shop once for this same issue and they tell me they cannot find anything wrong with it. The stabilitrac warning will come on and go off and have had stall warning flash in traffic at stop lights. This has been going on for the last 12,000 miles and I have 20,083 miles on truck now. The clock and radio reset. It shutdown pulling into traffic on a busy highway and was a very dangerous situation. Been trying to get it into dealership since 3 weeks ago and no luck. This is not the only issues with this truck.
CategoryPower Train
DateOct 13, 2020
StateCA
Description
Transmission problems including slipping, shifting harshness, clunking, especially on downshifts and slipping when towing. Clunking noise/feel when slowing down/stopping. Especially noticeable on hills, but present on flat and downhill roads at surface streets as well as freeways and highways. Problem first brought to chevrolet's service dept at 7000 miles and told it's normal. Again brought to service dept attention at approximately 12000 miles and again told it's normal. Problem continued to worsen severely and again brought to service dept attention at approximately 15000 miles. Problem diagnosed as failing torque converter. This was replaced. Problem with transmission continues after replacement and at 16197 miles it is now back at the service dept. Transmission is the 6 speed automatic.
CategoryElectronic Stability Control, Service Brakes, Steering
DateOct 11, 2020
StateCA
Description
While driving 41-60mph, the truck starts to idle as if the brakes are being pushed on one tire and the brake pedals and gas pedal tend to vibrate as if it were to fall off. After awhile doing that, the stability control light message comes on after reaching the middle of the coolant temperature and the problem goes away. Seems like it does it when it's on low temperature.
CategoryElectronic Stability Control
DateOct 07, 2020
StateSC
Description
First the controls on the steering wheel stopped working, while driving on a normal street in town. Then the stabilitrak service message and check engine light came on while driving down the highway. When the message came up the truck would no longer go when the gas pedal was pressed. Pulled over and turned off the stabilitrak in order to make it home and the truck shifted very hard into each gear and only would shift between 3000 and 3500 rpms.
CategoryUnknown Or Other
DateSep 29, 2020
StateMO
Description
Purchased my 2018 silverado 1500 used with approximately 32500 miles on it. My air conditioning stopped working after only approximately 39000 miles on the vehicle. Manufacturer bumper to bumper warranty ends at 36,000 miles. This first happened when I got off of work and tried my to use my air conditioning.
CategoryElectrical System
DateSep 16, 2020
StateMN
Description
The rear defroster light is flickering. This is a known recall in canada for this same year, make and model. This is a fire hazard.
CategoryPower Train
DateAug 24, 2020
StateTX
Description
My vehicle is having hard downshifting issues. Mainly from 2 to 1 and occasionally from 3 to 2. I notice there isnt a recall listed but it definitely seems like a serious issue. That could possible cause damage later on. I've read online that it seems to be a pretty common issue with the silverado 2014-2019. I would like and explanation and fix please. Chevrolet has checked and said it doesn't read as an issue on computer reading. Thanks
CategoryPower Train
DateAug 20, 2020
StateVA
Description
On 8/17/2020 I started getting a severe shaking in the front end of my 2018 chevrolet silverado crew cab 4x4 ltz. Thinking that I threw just a wheel weight I took it to my priority chevrolet in chesapeake virginia and found out it has a shutter shake as the dealership called it. After doing research on this I have found that there is a class action law suite against gm on this matter and is a very common problem that people are having from years 2014 thru 2019. I would think after all this information on this a recall would be put out on this. I do not have any documentation at this time due to it still being at dealership for repair. This happened while driving on interstate 64 east bound at a speed of 55 up to 65 when problem occurred.
CategoryElectrical System, Service Brakes, Wheels
DateAug 19, 2020
StateCA
Description
Air conditioning went out twice, brake pedal hard and wheel bearing noise from rear becoming louder after dealer said it was okay
CategorySeat Belts
DateAug 10, 2020
StateWI
Description
The middle rear seatbelt in the 2018 silverado crew cab has a plastic strap retainer that comes apart easily, causing the seatbelt to get stuck on one side or the other of the metal positioning bar. This has happened while driving and the rear center passenger's seatbelt was left slacked. It will only return once the seatbelt strap is manually centered on the metal positioning bar. The clips on the plastic piece appear to be insufficient. The chevrolet dealership has replaced the plastic strap retainer piece once already and it did not correct the problem.
CategoryEngine, Power Train
DateAug 09, 2020
StateWI
Description
While driving on interstate towing empty 12' trailer, the engine stopped and received stabilitrack message and transmission too hot. This happened again after letting engine cool down. Had the tramission fluid changed two days later. Dealer just stated their was a loss of communication with the engine. One week later received transmission hot, idle engine message on the interstate while hauling the same trailer with only a riding lawnmower. Pulled over for 30 minutes and drove the rest of the way home at a reduced speed. Highway speed was 70 mph until it overheated, then drove 50-55 mph to get to my destination trying not to let transmission temperature over 220.
CategoryService Brakes
DateJul 29, 2020
StateWV
Description
Started having soft/hard braking issues when going at low speeds. Pump the brake petal a few times to try and apply more pressure but does not do the trick. Do not see any issue's with leaks or damage. Seen recalls for vacuum pumps with the year and model the same.
CategoryService Brakes
DateJul 16, 2020
StatePA
Description
Loss of power due to vacuum pump. Message pops up on speedo saying service brake assist as the brakes stop working. Happens at slower speeds while moving (city driving)
CategoryUnknown Or Other
DateJul 13, 2020
StateOK
Description
I was changing a flat tire. Just as I got the spare onto the bolts, the jack snapped and the truck came crashing down. The vehicle was in my shop at home on a level concrete floor. Emergency brake had been applied.
CategoryEngine, Power Train
DateJun 15, 2020
StateMD
Description
The plastic radiator has cracked and is leaking coolant heavily. Truck still under powertrain warranty by gm is only offering to cover 20% of the

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,823 repair cost. I noticed it when stopped to get gas, the vehicle leaking approximately 1. 5 gallons of coolant while stopped for approximately 3 minutes. This caused the vehicle to overheat and needed to add coolant just to drive to shop. *tr
CategoryElectrical System, Fuel/propulsion System, Power Train
DateJun 05, 2020
StateKY
Description
When I opened doors the fuel pump turns on, while I'm driving it shifts and runs funny and you hear popping noises. The gauges mess up and radio turns on and off. Like its being hacked. *tr
CategoryPower Train
DateMay 11, 2020
StateCA
Description
Tl* the contact owns a 2018 chevrolet silverado 1500. The contact stated that while driving approximately 35-50 mph, the vehicle decelerated, shuddered and loss motive power. The check engine and traction control warning lights were illuminated. A warning message indicated transmission needed to cool off; stop the vehicle. The contact called steves chevrolet of chowchilla located at 1 auto park dr, chowchilla, ca 93610, and informed them of the failure. The contact was advised to schedule an appointment to have the vehicle diagnosed. The manufacturer was made aware of the failure and informed the contact that the vehicle was not part of a recall. The failure mileage was 79,800.
CategoryService Brakes, Steering, Suspension
DateMay 08, 2020
StateVA
Description
I have filed a complaint already about my 2018 silverado1500 l, never received a response about the complaint filed. My truck road very rough, it had a bad vibration and shimmy in the front end. The front end would nose dive when braking. The truck would pull to the right when going around a right curve. The left front tire was riding on the outside edge. Taking to long to get the truck to stop when braking. These complaints were ignored by the gm service centers, I was pretty much called a liar. The left side front tire edge was very visible to the eye on the tire riding on the edge. Called a liar again. At 16000 miles I took matters into my own hands. I bought new shocks and struts and had a certified service center put them on. The truck rides well, no more shimmy in the front end, the steering is fine going around a right-hand curve does not pull to the right anymore. The truck is now braking like it is supposed to. I have a warranty on this truck the dealerships denied that anything was wrong with the truck. Why when I had the shocks and struts changed the problems went away. I keep the gm shocks and struts. I took a strut and placed the rod end on a board and pushed down on the tube the rod went into the tube with hardly any resistance they were junk. I am going to make a video demonstrating the gm strut and send it to the news media along with the paperwork showing where I had taken my truck to the dealership service centers. If gm is not going to honor their warranty and tell their service center techs to lie about the problem the public has the right to know. I am going to put the date that I had the shocks and struts changed on the next step. *tr
CategorySuspension
DateMay 06, 2020
StateLA
Description
Tl* the contact owns a 2018 chevrolet silverado 1500. The contact stated while driving 35 mph, the contact heard an abnormal sound coming from the vehicle. The vehicle was taken to hood automotive amite chevrolet located at 11239 la-16, amite city, la 70422, to be diagnosed. The contact was informed that the leaf springs needed to be lubricated and torqued to specs. The vehicle was repaired however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 20,010.
CategoryEngine, Power Train, Suspension
DateMay 01, 2020
StateFL
Description
Transmission shifts hard from first to second/second back to first. I noticed this about a week after purchasing truck. Shifts hard mostly in 2wd, not so much in 4wd or hauling/towing. Leaf springs and shackles have squeaked since day one of purchase. Engine oil pressure is at 12-15psi at idle and will not exceed 32-35 psi under normal conditions with or without a load. I've changed the oil filter and oil pressure sensor multiple times. There also seems to be a chirp/tick coming from the passenger side of the engine compartment. I've been trying to narrow it down for the last few weeks. Seems to be something going on in the engine itself or possible the ac compressor. Truck has 42,450 miles
CategoryTires
DateApr 22, 2020
StateCA
Description
My name is [xxx] from jim's auto sales, inc. We purchased a large amount of tires from turbo tires in irwindale california over the past 10 years. We recently ceased purchasing from them as we suspected quality control issues with their tires. Not long after, we received an extremely vague recall notice stating a numerous amount of their tires sold from 2018 on can suddenly fail. We contacted them with a request to help us notify all of our customers and our request has fallen on deaf ears. We require assistance in notifying our over 1000 potentially affected customers. We have received no assistance from turbo tires or sentury tire. I'm filing this complaint in hopes your department can encourage our suppliers to fulfill their obligation in helping us keep our customers safe. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr
CategoryService Brakes
DateMar 15, 2020
StateOK
Description
While towing a boat on the highway, a series of warning icons appeared that indicated there was something wrong with the abs, trailer tow, tracking.
CategoryService Brakes
DateMar 10, 2020
StateAR
Description
My truck has a known recall with the brakes failing due to a mechanical issue with the vaccum. I contacted holly chevy in marion arkansas and it has been now over a month awaiting parts. I have to continue to drive this vehicle due to it being my only vehicle to travel to work. I have expressed this safety issue to them and having to press the brake pedal with force to stop the truck.
CategoryVehicle Speed Control
DateMar 10, 2020
StateTX
Description
Cruise control (speed) is not working, was but has quit
CategorySteering, Suspension:front
DateMar 09, 2020
StateLA
Description
Tl* the contact called on behalf of her husband who owns a 2018 chevrolet silverado 1500. The contact stated while driving at various speeds, the vehicle started to make an abnormal noise. The vehicle was taken to all star chevrolet located (11377 airline hwy, baton rouge, la 70816) where the vehicle was diagnosed. The contact was notified of a wheel bearing failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximately failure mileage was 70,000.
CategoryElectronic Stability Control, Power Train
DateMar 07, 2020
StateWA
Description
Service stabilatract comes on before I start the truck still since the day I bought it the dealership does not know what's wrong. And since I bought the truck the tranny really bangs and clunks a lot it's annoying when trying to drive in stop and go traffic it gear chases way to much. It can't be good for the tranny life.
CategoryElectrical System
DateFeb 24, 2020
StateMN
Description
The radio will come on by itself with the truck shut off and keys out of the ignition. The radio changes songs on its own, freezes up and repeats music from ipod(s). Tried 4 different ipods, 2 different cables. Gm replaced the him module, main computer, and radio. They say their programming is not compatible with apple products. To date, the issue remains with the radio as gm says they can't fix it. It has been in the dealership 4 times for a total of 15 days. The issue with the radio occurs both when stationary and moving.
CategoryEngine
DateFeb 10, 2020
StateMD
Description
Tl* the contact owned a 2018 chevrolet silverado. While the vehicle was parked and unoccupied at the contact's resident, the vehicle spontaneously caught fire without warning or impact. A police report was filed. The fire department was called to the scene and extinguished the fire. There were no reported injuries. The contact called j. B. A. Chevrolet (7327 ritchie hwy, glen burnie, md 21061) but vehicle was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was contacted as the contact was awaiting a call back. The failure mileage was 22,000.
CategoryEngine
DateFeb 04, 2020
StateIL
Description
Its a brand new pickup track when I got it after one year a issue came up with caramel looks like leaking under the truck, radiator coolant got mix with engine oil. No warning light , engine might overheat or engine might lockup. The dealer replaced the radiator and just flush the line. I heard so many complaint about this issue. But never heard any recalled.
CategorySteering
DateJan 20, 2020
StateNV
Description
The steering assist reduced light and the stable track light keep coming on while driving on street and highway
CategorySuspension
DateJan 17, 2020
StateCA
Description
A clunking noise coming from the rear of the vehicle when in motion. More noticeable when backing and turning at low speeds.
CategorySuspension
DateJan 17, 2020
StateWI
Description
Tl* the contact owns a 2018 chevrolet silverado 1500. The contact stated while hauling a trailer, the vehicle started to swerve uncontrollably. The failure was experienced numerous times while hauling a trailer. The vehicle was taken to several unknown dealers for inspection however, the dealer was unable to locate the failure or the cause for the issue. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 41,300.
CategoryPower Train
DateJan 14, 2020
StateFL
Description
Tl* the contact owns a 2018 chevrolet silverado. The contact stated that while driving, the transmission would overheat. The air conditioner was not working and the fans were running. The vehicle had a load jerk and the transmission keep reeving high even after he had taken his foot off the accelerator. The vehicle was taken to the dealer. Starling chevrolet buick gmc (1001 e irlo bronson memorial hwy, st cloud, fl 34769 (407) 593-8957) where the air conditioner system was repaired but the issue still persisted. No repairs were performed on the transmission. An appointment was made for another diagnostic testing. The manufacturer was not notified of the failure. The failure mileage was 13,000.
CategoryElectrical System, Service Brakes
DateJan 03, 2020
StateNC
Description
Currently there is a recall for same make of my vechile but not this vin, and issue is the same with my vechile. Breaks when pressed kicks back at me. And will hear a back kick. And electrical will make noise in the vechilce when stopped.
CategoryElectronic Stability Control, Steering
DateJan 01, 2020
StateOR
Description
Loss of power steering assist when first starting the vehicle. A message is displayed on the info panel in the center of the dash and all steering capability is lost. It's impossible to turn the steering wheel when this happens. Both times the vehicle has been stationary and I've been able to correct the problem by disconnecting the battery and then reconnecting it. I've reported this issue to the local chevrolet service center and they told me to continue monitoring the problem. I'm obviously concerned that this will happen when I'm driving, since, like I've already mentioned, you completely lose the ability to turn the steering wheel. Other messages pop as well. "traction control system requires servicing." "trailer brake requires servicing." many of the electrical features on the dash quit working.
CategoryPower Train
DateDec 19, 2019
StateTN
Description
Transmission slips, transmission downshifts hard, transmission will have a loud thud when reengaging after taking foot off gas pedal in stop and go traffic, especially on the expressway. Thud can be felt in the cab of the truck. Electronic 4 wheel drive grinds when engaged in motion. 4 wheel drive grinds when turning even the slightest bit. Upon first starting vehicle transmission hesitates until temp reaches 125 degrees at least.
CategoryVisibility/wiper
DateDec 19, 2019
StateTN
Description
Driving with my family on a state highway during a rainstorm and the front wipers stopped working on all speeds. The sprayer still worked and had rainx. After we stopped and ate breakfast the wipers made about 3 passes then parked themselves and haven't worked since.
CategoryPower Train
DateDec 17, 2019
StateNC
Description
I purchased this truck new in november of 2018. It had 4 miles on it. My previous truck I owned for 10 years. A 2000 gmc sierra, which I maintained meticulously. I sold it 452k miles on the original engine. Since I purchase the truck the transmission has shifted hard especially at low speeds. I won't write a review exactly like all the other transmission reviews, but they are same problems I am having. Gm needs to rectify this issue due to the number of unsatisfied customers with a sub par product. I could have bought any truck I wanted, and I unfortunately bought a silverado with a transmission that doesn't function the way a newer one should. Aside from the mechanical issues it causes, it is extremely embarrassing with passengers in the truck. It never fails, they all say the same exact thing...'what was that?'...... Gm stand behind your product like we stood behind our hard earned money when we paid you.
CategoryUnknown Or Other, Wheels
DateDec 16, 2019
StateNY
Description
A rear tire blew causing loss of control and the vehicle struck a shale wall on the side of a highway and someone died in the vehicle.
CategoryPower Train, Suspension
DateDec 15, 2019
StateFL
Description
Squeaking noise under box. Dealer took 2 months to get a replacement leaf shackle for left side. It did stop the noise. My transmission has a hard shift in gears when taking off and coming to a stop. Transmission seems to hang up shifting from low gear t a higher gear and does the same when coming to a stop. Seems to be getting worse. New truck, now has 21,000 miles but worst investment I have made switching from a foreign truck back to made in america. This hard shifting takes place when starting off or coming to a stop on any highway or street.
CategoryUnknown Or Other
DateDec 15, 2019
StateMD
Description
The projection for vehicles seems to go off during heavy rain, forcing me to turn off the safety feature. If not my seat rumbles and the lights go off frequently
CategoryEngine
DateDec 07, 2019
StateWI
Description
Starter is bad, drags when cold or its drawn the battery down to where it won't start. Jumped it once, the dealership replaced the battery but that 650 cold cranking amp is not big enough for the starter. We need to go to a 1000 cold cranking amp plus a 200 amp alternator. Or we could just replace the starter with a good one.
CategorySteering
DateDec 02, 2019
StateTX
Description
Driving back from the holidays in another state. Stop to get gas, I check tire pressure and put fuel additive in the fuel tank. I get back on the highway, going the speed limit which is 75 mph. All of a sudden the steering gets tight as I was next to a rolling semi . I stop at a rest area to see if I can find any visible problems but I could not. At lower speeds the problem seemed to be worse. High speeds the steering was tight and trying to switch lanes it almost feels like the steering locked. About 25 miles later the problem. Seemed to be better but eventually came back and the next day it was bad again. The highway I was on (i20) was recently re done so it was smooth road. I've done research and can only assume it has something to do with the eps system.
CategorySteering
DateDec 01, 2019
StateAL
Description
2018 silverado crew cab lt has had a stiff steering issue for over a month now. Has 11 thousand miles. Carried to lynn layton chevrolet the first time, found 0 issues. Carried back a couple of days later, service manager drove the truck and said he experienced the stiffness while driving. They replaced the battery stating their was a dead cell in the battery when I've never had any problems with starting vehicle or dimming light. I picked the truck up again still has same steering stiffness while driving and turning right and left. Took the truck back a third time the same day as my second attempt to fix and lynn layton chevrolet in decatur, alabama still has my vehicle. Seriously consider trading at this point to avoid any more conflict.
CategoryWheels
DateNov 30, 2019
StateCA
Description
I took my vehicle in for service and riverside chevrolet, they documented my vehicle tire pressure was reinflated to factory specs but they were not.
CategoryVehicle Speed Control
DateNov 25, 2019
StateFL
Description
I was traveling south on i65 in tennessee, with the cruise control set at 76mph. I was near mile marker 27 on a steep incline when a car moved in front of me causing me to tap the brake to come off cruise control and slow down. When the car merged right, clearing my path, I touched the resume button to reach-engage the cruise control. I immediately felt the overdrive kick in, which seemed normal because I was going up hill, but it just went crazy. The engine raced to nearly 5000rpm, and I was going over 100mph with no ability to stop it. I turned off the cruise control using the steering wheel button, and it had no affect. I stepped on the brake, it had no affect. So I moved to the shoulder to avoid traffic, and I stepped on the brake harder. I saw the speedometer react, so I pressed the brake as hard as possible and managed to get it stopped and in park. The engine was still screaming at nearly 5000rpm, so I turned the key off. After 30 minutes, I started it, it ran fine, and I was able to complete my drive to pensacola without further incident. A truly terrifying experience. Thank you.
CategorySuspension
DateNov 14, 2019
StateSC
Description
Tl* the contact owns a 2018 chevrolet silverado 1500. While driving above 60 mph, the lower section of the steering wheel and the driver's seat constantly shook and vibrated. The vehicle was taken to south charlotte chevrolet (9325 south blvd, charlotte, nc) where the tires were replaced and balanced; however, the failure continued. The vehicle was taken to burns chevrolet (2515 cherry rd, rock hill, sc) where the failure was confirmed, but the cause of the failure could not be determined. The manufacturer was notified of the failure. The failure mileage was 50.
CategoryAir Bags
DateNov 05, 2019
StateFL
Description
Tl* the contact owns a 2018 chevrolet silverado 1500. While driving approximately 25 mph, the contact struck a deer without warning. The vehicle filled up with smoke. The air bags did not deploy. The contact and his son sustained minor injuries to the chest and stomach, and bruises to the chin. Medical attention was not received. A police report was filed. The contact managed to drive the vehicle back to his residence. Palm chevrolet (2300 sw college rd, ocala, fl 34471, (352) 629-8011) was contacted to schedule diagnostic testing. The front bumper was damaged. The insurance company was contacted and informed the contact to have the dealer provide a repair estimate. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
CategoryPower Train
DateNov 01, 2019
StateTX
Description
Tl* the contact owns a 2018 chevrolet silverado 1500. While driving 55-60 mph, the vehicle failed to accelerate, lost power, and spontaneously moved. There were no warning indicators illuminated; however, the "icy road conditions drive with care" message was displayed. The vehicle was taken to maverick chevrolet (4801 e end blvd s, marshall, tx 75672, (903) 938-5111), but the failures could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: 9-5588486485. The failure mileage was 11,000.
CategorySteering, Unknown Or Other, Wheels
DateOct 09, 2019
StateWI
Description
Shaking in the front at speeds over 40mph when there is a slight acceleration, that does stop when you take the foot off the gas. The shaking seems to get more violent at higher speeds, and so far the dealer has been unable to find the cause.
CategoryService Brakes
DateOct 01, 2019
StateTX
Description
Tl* the contact owns a 2018 chevrolet silverado 1500. While driving low speeds, the brake pedal traveled to the floorboard and failed to bring the vehicle to a stop. The failure occurred multiple times. The vehicle finally stopped and was towed to wiesner of huntsville (230 I-45, huntsville, tx 77320, (936) 291-7500). The dealer was currently repairing the vacuum brakes. The manufacturer was made aware of the failure. The failure mileage was 24,325. The vin was unknown.
CategorySeats
DateSep 23, 2019
StateME
Description
Tl* the contact owns a 2018 chevrolet silverado 1500. The contact stated that the rear seat headrests did not stay in place when adjusted to accommodate the height of the rear passengers riding in the rear seats. The vehicle was taken to quirk chevrolet of portland (1000 brighton ave, portland, me 04102) where it was diagnosed that the locking mechanism did not lock in place and was designed that way. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50.
CategoryPower Train
DateSep 12, 2019
StateSC
Description
At approximately 15,000 miles I was parked in a yard and blocked in so I backed up on a small hill and the truck jerked badly for about 15 feet I thought it was the positive traction trying to catch on the grass but further into driving the truck I noticed it happening more and more in forward or reverse and in shifting into gears are at times hard. The last incident I was taking off from a red light today and around 40 mph it had a jerk/ hard shift, my truck is a daily driver and I have 44,000 miles on it currently. I am a hardworking american that purchased this ,000 truck for dependability because I do a lot of driving and would love for some one to put a stop to this nonsense there are already so many complaints online about this 8 speed transmission jerking and snatching at random time can you all please make gm recall these and be held accountable for the junk transmissions. Thank you, [xxx] redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *cc *tr
CategoryUnknown Or Other
DateSep 12, 2019
StateVA
Description
On 02/27/2019 I purchased a 2018 chevrolet silverado 1500 at cole chevrolet, cadillac in bluefield, west virginia I noticed that it was making noise when I drove it and a vibration with the truck. I thought it was the road surface causing the noise it was a lot worse at 70 mph. The more I drove the worse it got. I got to looking at the tires I noticed that the front passenger side tire had high and low spots on the outside edge. On 06/27/2019 I took the truck in for a oil change and tire rotation at the dealership that I bought it at, I showed the service department the front passenger side tire. I was told that the front end was out of alignment and they did alignment on the truck and they ordered a new tire. I drove the truck a little over 600 miles, I started getting the noise and vibration again. I got to checking the driver side tire and noticed the same thing on the inside edge. On 07/24/2019 I took the truck back to the dealership service center and told them that the same thing is happing with the front passenger side tire. The new tire was in and they changed it. Check the alignment again and told nothing is wrong with the tires that the tires are soft causing the wear. I learned later the the problem with the tires is called cupping. I called goodyear tire and talked with them about the problem. Goodyear had me take it to one of their service centers to check my truck. Goodyear service center told me that the front end is in alignment. They told me that the cupping on the tires is a mechanical problem. They advised me that the same thing will happen again if I put new tires on, if I didn't get the mechanical problem fixed. I called gm about this problem. They told me to take it back to the dealership and have them check it. I did on 09/09/2019 I told them I was having problems with the steering loosing traction go around curves was told nothing is wrong
CategoryPower Train
DateJul 24, 2019
StateFL
Description
Tl* the contact owns a 2018 chevrolet silverado 1500. The contact stated that the vehicle was experiencing transmission failure. After the contact went back and forth with the manufacturer and dealer (bill cramer chevrolet buick gmc, 2251 w 23rd st, panama city, fl 32405, (850) 250-1403), they settled on trading the contact's 2015 silverado for a 2018 silverado with the same transmission failure. The contact researched that chevrolet was served with a class action lawsuit for the transmission. The manufacturer wanted the contact to go through the same process for diagnosing the 2018 model as he did with the 2015 model. The contact would have to make an appointment with the dealer and have a senior advisor from the manufacturer call him back. The contact wanted to know if he should file under the lemon law with his state's attorney general's office. The failure mileage was 0.
CategoryPower Train
DateJul 15, 2019
StateTX
Description
When driving on highway transmission surges/pulsates under light acceleration. When accelerating most often when vehicle is already in motion there is a extreme delay in shifting which causes a jerk at lower speeds or an delayed then hard shift at slightly higher speeds. Most noticeable in traffic.
CategoryUnknown Or Other
DateJul 08, 2019
StateAL
Description
The vehicle vibrates through the steering wheel and seat when traveling at highway speeds. The dealer balanced and checked road force on wheels after 5,000 miles and rebalanced two wheels. Vibration still exists and appears to be getting worse with more miles. The wheel balance didn't fix the problem.
CategoryPower Train
DateJun 29, 2019
StateGA
Description
Transmission clunks when slowing down
CategoryPower Train
DateJun 24, 2019
StateTN
Description
Bought this truck brand new with 9 miles on it. (previously drove a ram 1500). My first gm product I've bought in my life and I'm disgusted! I'm a victim of the 'transmission harsh downshift syndrome'. Slowing down normally is clunky, nothing smooth about this 'automatic transmission' 6 speed btw. When slowing down abruptly (in stop n go traffic), transmission slams into gear while downshifting, feels like I'm being rearended. Took it to the dealership a total of 6 times, they say 'operating as designed'.... Yea right. My ram never did this... Talked to corporate on 2 separate occasions... 'there is nothing we can do' is what they tell me. Poor design, hate the truck, disgusted with gm. I'm now making double payments to get out from under it (because I'm upside down from buying brand new and gm thinks so much of their product to charge an arm and a leg and my first born) to trade it in on either a foreign car or back to ram. Gm doesn't care, rich billionaires crapping on the middle class, too many 'pencil pushers' creating 'new designs' to be fuel efficient and impress their bosses to make their bonus. News flash.... We buy trucks not be fuel efficient, but to be manly and haul things and go off road and cary a few passengers while we're at it!! Save yourself the hassle and dont buy a gm product.
CategorySuspension
DateJun 20, 2019
StateTX
Description
My truck barely has 17k miles and I noticed everytime I hit a bump I sounds like my suspension is all [xxx] up both front and back I honestly can't believe that they can sound like if they were 150k worned out shocks. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr
CategorySuspension
DateJun 15, 2019
StateCA
Description
Started to hear clunking noise around 15,000 miles. The noise started to get worse as time went by. First it was just when driving up my driveway then it was while driving or even stationary pushing down on the rear bumper. Found that the leaf springs were cracked but it wasn't visible while they were on the vehicle.
CategorySuspension
DateJun 10, 2019
StateVA
Description
Tl* the contact owns a 2018 chevrolet silverado 1500. While driving various speeds, the steering wheel, accelerator pedal, and center console experienced excessive vibration. The vehicle was taken to country chevrolet (11 e. Lee hwy, warrenton, va), but the cause of the failure was unable to be determined. The manufacturer was notified. The failure mileage was 200. *bf *tr
CategoryElectrical System, Electronic Stability Control
DateJun 03, 2019
StateSC
Description
This has happened twice. The vehicle will not shift into gear, the power steering doesn't work, and other electronic options do not work. This has only happened when the vehicle is stationary. The first time it was parked and started, the weather was around 50f and clear. The second time was after getting gas while parked, the weather was clear and around 82f. After the vehicle sits for 10-15 minutes (off after the first start) you can restart the vehicle and it will go into gear but in a limp mode state. The power steering light will work but the vehicle does not shift correctly and the radio does not work correctly. These incidents happened approximately 5 months apart.
CategoryPower Train
DateJun 03, 2019
StateFL
Description
This trucks transmission shifts whenever it wants to... I was driving 45mph and coasting to a red light when it downshifts hard but when the light turned green again and I pressed the accelerator I had no torque, like I was in 5th gear and should have been in 2nd. I pressed a bit harder and it downshifted hard again and was at 5k rpms! I thought it had an 8 speed transmission, but it sure doesnt seem like it. My truck was new and only has 5k miles on it. Unacceptable
CategoryService Brakes
DateMay 26, 2019
StateIA
Description
The truck has less than 100 miles on it. I had been driving at 55 and entering town. Slowed to 45, then 35, then 25 mph. Had a slow coast down hill approx 200 yds at 25mph while lightly on the brakes. I attempted to stop as I was approaching a stopsign. The brake pedal pushed deeper than usual, was very hard, and I did not have much stopping force. I had to stand very hard on the pedal to get it stopped and my stopping distance was greater than usual. Had there been a pedestrian crossing the street there would have been a big problem. As a let off the pedal to cross the intersection, there was a surge like the engine was stuck on fast idle or like when accelerating from a low rpm brake stand. After that short incident, brake function was back to normal and I drove the vehicle home without another issue.
CategorySeat Belts
DateMay 16, 2019
StateTX
Description
During a minor incident with low impact and at a low speed, both front seat seatbelt pretnesioners fired off, locking both belts completely and filling the truck with smoke. No one was in the passenger seat when that one engaged. I was backing up in a shopping center parking lot slowly and did not see a concrete slab behind me due to the angle.
CategoryStructure:body
DateMay 13, 2019
StateGA
Description
My son was backing out of a tight parking space at our hotel. He checked his rear camera and saw there were concrete poles close behind him so he braked, but the truck jumped backward and hit the pole denting his bumper.
CategoryUnknown Or Other
DateMay 13, 2019
StateTX
Description
I purchase a 2018 chevrolet silverado in november of 2018 that was defected. Took it to the dealership 3 times for repair for the same problem. Dealership couldn't fix it so they traded it for another 2018 silverado. The 2nd truck has the same problem with the transmission. It's makes a grinding vibration between 40 and 50 mph and it makes a sound like something is going to come apart or something is getting ready to fall out. Dealership huffines chevrolet in lewisville,tx saids it's my driving habits. General motors stated the problem go's away over time. If problem go's away over a period of time,why did it go away on the 1st truck. Transmission is defected and they know it. At this point all I want is my money back. I've been frustrated for 6 months over my truck. It's unsafe to drive because of grinding and vibration. I'm now going to continue to make payments on a unsafe defected vehicle.
CategoryPower Train
DateApr 24, 2019
StateFL
Description
Transmission slips, knocks, and grinds in some instances. No check engine light from these issues but spent 30k + and I having these issues at 13,500 miles.
CategoryUnknown Or Other
DateApr 23, 2019
StateVA
Description
The door locks create a life safety issue. I locked my truck and went into a store leaving an adult passenger in the truck. I came out with packages and asked the passenger to unlock the door. Neither the door lock switch or the handle would allow her to unlock the doors. There is absoltely no way a passenger can get out for any reason if the doors are locked and they don't have the keys. The dealer say this is part of the security system. The owners manual doesn't give any instruction on how to disarm this. Passenger left in truck without the keyes with the doors locked is in a death trap built by chevrolet.
CategorySteering
DateApr 11, 2019
StateTX
Description
Steering loss with warning. I've had the truck for 100 miles and have had this problem 8-10 times. In motion, stopped, transitioning into motion. Quickly moving from forward to reverse.
CategoryVisibility/wiper
DateApr 11, 2019
StateNY
Description
The rear glass shattered while driving. Nothing hit the window. I shattered on its own while driving on a smooth road.
CategoryAir Bags, Seat Belts
DateApr 10, 2019
StateLA
Description
Tl* the contact owned a 2018 chevrolet silverado 1500. While driving 45 mph, the vehicle was involved in a crash and ended up in a river embankment. The vehicle was totaled and towed away. The air bags did not deploy and the seat belt pretensioners failed. The contact sustained a broken back and received medical attention. A police report was filed. The dealer and manufacturer were not made aware of the failure. The cause of the failure was not determined. The failure mileage was 18,000.
CategoryEngine, Fuel/propulsion System, Power Train
DateApr 10, 2019
StateFL
Description
When vehilce goes from 6 cylinders to 4 cylinders it shakes really bad and causes headaches at all speeds ! Worse at higher speeds
CategoryUnknown Or Other
DateApr 05, 2019
StatePA
Description
In april 2018, I purchased a new 2018 chevrolet 1500 silverado. In november of 2018 I noticed an unacceptable amount of corrosion on the chassis. In march 2019, the corrosion has increased to the total front of my chassis rusting. Note: the markers used as a reference for the manufacture to assemble the vehicle were still present, indicating a sharply marker had adhered to the truck better than the noxrust coating. Note: I clean my vehicle regularly( every two weeks). I took my vehicle to two separate chevrolet dealerships to no avail. They stated that the warranty did not cover standard damage to the paint. The fault was not damage to the paint, rather the wax coating simply did not hold up. According to the shop records, my truck was still within the 3 year/36,000 mike bumper to bumper warranty measuring at 30,521 miles. Please see the attached photos for more detail.
CategoryPower Train
DateApr 03, 2019
StateWA
Description
The transmission slips or shudder, also has free wheeled when going down hill at slow speeds, also occurs in reverse, usually about 1 to 2 car lengths. Have returned to the dealer several times and been told that gm does not have a remedy. Had the service recommendation of a transmission flued flush done twice with different fluid installed with no change. Has been in the dealers shop for 3 weeks with gm looking at the problem, no solution in sight. No confidence that gm can fix the problem. This could develop into a serious safety issue.
CategoryElectrical System, Seat Belts, Unknown Or Other
DateMar 29, 2019
StateWV
Description
Radio quit working and truck would not start took it to dealership they ordered new radio and then later installed it still dident work ordered module for it told them truck was shorting out and would not start and asked them if I should leave it on battery charger over night so it would start in morning they said yes keep doing that until part came in it did and they fixed it a month ago was at mall truck uould not start tried it again still nothing took key out waited couple minutes and it started then seatbelt stuck in door and went through door panel at home depot took it to dealership they said it was a safety issue an could fix the seat belt but not the door because I put black silicone on door to cover hole and now the headliner where you put your sunglasses is falling down worried I bought a lemon but not sure because this is my first new truck and it seems like there's a delay when you let of the gas and it stops giving the engine gas
CategoryPower Train, Suspension, Unknown Or Other
DateMar 22, 2019
StateCA
Description
Takata recall. While backing out of my driveway I heard a loud clunking sound coming from the under carriage of my truck. It stopped for a second and then did it again the clunking sound got progressively louder. I noticed the sound at low speeds, high speeds, going over minor bumps and big bumps in the road. Additionally, while going over big bumps I could hear what sounded like flexing and/or grinding metal coming from the rear suspension. I stopped the vehicle and proceeded to rock it back and forth and noticed the knocking/grinding sounds coming from the under carriage and the suspension. I got back in the vehicle and drove off and the sounds again started. I have infant twins that I was driving in my vehicle at this time and I became very concerned for their safety and mine. I took the vehicle to the dealership (since it is brand new and at the time only had 2-3k miles on it). They said "its a known problem in chevrolet trucks" the paperwork they gave me after the "repair" stated" lubricate rear leaf springs and re-torque bolts" this indicates I had loose suspension components. The problem occurred again and I again took the truck to the dealership. They again stated the same repair and refused to provide any other remedy and also refused to replace the leaf springs. The same problem happened again. Again I took the truck to the dealership and again they refused to provide any other form of service to remedy the problem. My truck has less than 8k miles on it and it has been in the shop on 4 separate instances for the same suspension problem. The clunking and loose suspension noises have returned and I will be taking the truck in for the 5th time. This is unsafe, and my wife refuses to drive in my truck nor allow me to drive our children in our truck because shes concerned for their safety!
CategoryElectronic Stability Control, Structure:body, Unknown Or Other
DateMar 15, 2019
StateCA
Description
I bought this 2018 silverado brand new 20 miles on it I had problems since the first day I drove out of the dealership truck has loud noise inside the cabin coming fryghe doors 6 months after the gauges are not reading accurately took back to the dealership and they kept for a month they fix the gauges bug the noise still happening worst truck ever for 40 k I own a 2004 and the inside is really quiet also the paint is chipping the dealership says it's cause the driving conditions I would understand if it was in the front of the truck but paint is chipping in the side and back of the truck I did my research and look on youtube and there's a lot of people complaining about this chevrolet should really look into this before we all go and trade it in for a ford I have pictures of this I'll try to post it if I can look at the gauges even when the truck is off
CategorySteering
DateMar 11, 2019
StateTX
Description
Tl* the contact owns a 2018 chevrolet silverado 1500. While making a right turn, the steering wheel seized. The contact released the accelerator pedal and depressed the brake pedal and the steering wheel returned to normal. The contact called chevrolet of west (225 m w pkwy, west, tx 76691) and was informed to call the manufacturer. The manufacturer had not been contacted. The vehicle was not diagnosed or repaired. The failure mileage was 4,759.
CategoryPower Train, Suspension, Unknown Or Other
DateMar 05, 2019
StateFL
Description
Vehicle developed a vibration at 80mph which fades in and out. Tires were road forced balanced, and alignment was done. Transmission fluid was changed. The shacking at 80mph continued. On a 30 mile commute at 80mph the vibration is extreme 25% of the time (like driving over a rumble strip), moderate another 25% of the time, and the other 50% the vibration is not noticeable.
CategoryVisibility/wiper
DateMar 05, 2019
StateNY
Description
In cold weather the wiper blades freeze and do not clear the windshield causing the driver to not be able to see out the windshield. Even with the front defroster on high, the wipers blades freeze up. The wipers do not hit the entire windshield. During non freezing conditions.
CategoryElectrical System, Engine
DateFeb 25, 2019
StateMT
Description
Tl* the contact owned a 2018 chevrolet silverado 1500. The contact heard a loud thud noise outside her residence. A neighbor called and informed the contact that her vehicle was on fire. A police report was filed. The fire department extinguished the fire. There were no injuries. The contact's insurance company planned to investigate the failure and update the contact on the status; however, the vehicle was totaled. The dealer and manufacturer were not contacted. The cause of the failure was not determined. The failure mileage was unknown.
CategoryFuel/propulsion System
DateFeb 22, 2019
StateOH
Description
Unable to fill tank completely. Gas pump will trip out before tank is full. This happens at multiple stations
CategoryService Brakes
DateFeb 17, 2019
StateCA
Description
Driving in straight line at 5mph with hill decent activated. Brake pedal began to pulsate, which was felt in the pedal and it was making an odd audible pulsating noise from the brake pedal non-stop as if abs was constantly engaging. Brakes suddenly disengaged and truck started picking up speed. Error displayed on dash which said service stabilitrak system. I believe another error was displayed but I didn't see it. I attempted to manually apply brakes, however pedal was extremely stiff/hard and I was unable to press brake pedal down, and the truck did not slow. The pedal was hard for 1 second then the power brakes returned, and I was able to slow the vehicle. All error symbols disappeared from the display. A new ticking type noise just started from the driver side lower engine area. I later received two onstar emails which stated; -'an issue with the antilock braking system in your 2018 chevrolet silverado has been detected. Please service your vehicle within 7 days.' -'an issue with the stabilitrak stability control system in your 2018 chevrolet silverado has been detected. Please service your vehicle within 7 days.' vehicle was brought to a chevrolet dealer who said the vacuum pump had failed. Per my online search the problem is described in gm bulletin #pit5361b. Vacuum pump was replaced by dealer under warranty.
CategoryFuel/propulsion System
DateFeb 02, 2019
StateTN
Description
Fuel leak fuel tank area when engine is running.
CategoryService Brakes
DateJan 19, 2019
StateMD
Description
In an accident where I was the at fault driver, I was approaching a stop light and did not notice the red light nor the car stopped until approximately three seconds before impact. Once I recognized what was happening, I immediately slammed on the breaks. I hit the other driver in the rear of his vehicle. As stated above, I hit my breaks about 3 seconds before impact, but my abs did not activate; instead my breaks locked and I slid 15-30 feet into the other vehicle. Additionally, since my airbags deployed, a tow truck was required to tow my truck. Upon arrival of the tow, my truck would not start, so he needed to pull it up onto the bed of his tow truck with chains. Once hooked up, he began to drag the truck up. The tow driver asked me if the truck was 4 wheel drive and whether I had been driving in 4 wheel. I indicated it did, but I was not driving in 4 wheel mode. I asked why he had asked, and he said that it while pulling the truck up, all four wheels were locked. He said that should not happen normally. I'm not sure exactly how the mechanics of abs work, but I have felt abs engage multiple times and have attending drivers training for winter weather conditions. My abs did not activate; there was no stutter of the breaks, only a stable press with no active response other than locked breaks and a long skid.
CategoryUnknown Or Other
DateJan 18, 2019
StateLA
Description
Ac blowing hot out vents .
CategorySuspension
DateDec 29, 2018
StateTX
Description
The rack and pinion is not working on the power steering - chevy wont cover because the truck has been lifted. The truck was lifted the day truck was purchased and it only has 5196 miles on it. Took it to 3 lift shops and all said nothing is wrong with the lift and their own lift person said the lift was done perfect.
CategoryService Brakes
DateDec 21, 2018
StateAR
Description
The brake peddle went solid hard and loss of braking happened while backing a boat trailer down a boat launch ramp. When the brakes failed the dash flashed service brake assist. Loss of power brakes caused the truck to not stop even with pushing down on the peddle as hard as possible. This occurred while coasting in reverse off of the throttle using the brake to slow the vehicle and boat down while going down the launch ramp in reverse. Speed was approximately 5 mph. I managed to stop the vehicle at the water line by applying the emergency brake. The local chevrolet dealership where the vehicle was purchased replaced the vacuum pump under warranty due to weak vacuum. I lost power brakes again on the way home from the dealership when backing down an incline on my driveway at low speed. The dash flashed service brake assist again. Returned truck to dealership the next morning and took a technician on a test drive with me. Showed technician loss of power brakes and service brake assist message on dash when braking in reverse on an incline. Chevrolet dealership says they contacted chevrolet technical support and replaced brake booster and replaced vacuum pump for the second time. This is on a 2018 chevrolet silverado 1500 lt1 with the 6. 2l engine and 42,155 miles.
CategoryElectrical System
DateDec 18, 2018
StateGA
Description
Passenger front window auto up broke and almost completely severed a adult males ring fing tip. In a parking lot the window went up 'using auto up'. A friend was getting in the truck and had his finger unfortunately in the way the window did not stop after coming into contact with his finger and it was almost completely severed at the tip.
CategoryExterior Lighting
DateDec 07, 2018
StateOK
Description
The headlights on my new silverado bounce / flicker like an old semi truck when going over bumps and imperfections in the road. The dealer said that there is no tsb for fixing this issue from gm so they can't do anything. They did say they were aware of the issue and that they get many complaints about it. They said it is due to the hid bulb gm is using. It is very distracting and dangerous.
CategoryPower Train
DateNov 28, 2018
StateSC
Description
The eight speed automatic transmission stutters and acts like it doesn't know what gear to go into under light to normal acceleration. This occurs while cold and during the warming period, (normally up to around 180 degrees), but tends to resolve after the engine is completely warmed up. This transmission problem is continuous and happens every time after the vehicle sits all night or if it has simply sit for a few hours. It is very apparent, other passengers ask what is wrong with the vehicle when they ride in it. I bought the vehicle new, but when I took the test drive it was already warmed up. Therefore I was unaware of the issues present. I went back to the salesman to describe the problem and was informed this happens with all the 2018 eight speed silverado's he has driven on their lot. I looked on the internet and found these transmissions have a learn cycle, so I decided to give it some time to see if was a learning curve with the computer. It never cleared up. I later brought the vehicle into the dealership for the initial service and described what had been happening with it to the service department. I left the vehicle overnight so the technician could drive first thing in the morning and perform an services. The next day I was called and told my vehicle was ready. Upon arrival I was informed the technician was able to duplicate the problems I described, but it was normal for the eight speed transmission. However, it becomes worse to bring it back in for further diagnosis. I called gm, they also looked into the case for about a week, then called back and stated that is normal for the transmission. I bought the vehicle new with about 2,500 miles on it, (demo), and have had it only a few months. It currently has less than 10,000 miles on it.
CategorySteering
DateNov 06, 2018
StateCO
Description
Tl* the contact owns a 2018 chevrolet silverado 1500. The contact stated that the electric power steering (eps) failed and caused the steering wheel to be extremely tight. The steering wheel had to be manually maneuvered from right to left with difficulty. The eps indicator flashed a warning each time after the failure occurred. The contact had to apply force to maneuver the steering wheel to ensure that the vehicle was safely driven. The dealer (lindner chevrolet, 2805 fremont dr, caon city, co 81212, 1-719-315-1390) was notified and the vehicle was left at the dealer for over a month for test driving and diagnostic testing. The dealer provided a loaner vehicle while servicing the vehicle. The manufacturer was contacted more than twice. The failure mileage was not available.
CategoryPower Train
DateOct 04, 2018
StateNY
Description
Several times, while driving right around 55 mph, the transmission downshifted for no reason on thruway conditions. When this happened, it was almost like slamming on the brakes quickly. On all occasions, my body lurched forward. If someone was behind me, I probably would have been rear ended. On another occasion, with my son in the truck, we stopped at a red light and the transmission clunked so violently, that we both thought we were rear ended at first. I described the issue to my gm service shop who said that they couldn't find an issue and that the codes were all normal. I was advised that the clunk at the red light was common, as the transmission has to relieve pressure. No way is this normal! I got on line to review forums and it appears this is a very prevalent issue. Yesterday, I lost my transmission completely on a thruway. I heard a loud clunk and the rpms spiked. I left the highway asap but could not go over 30 mph or the rpms would just spike without motion response. Exiting the thruway at this speed was very dangerous! Even with hazards on, drivers seldom slow down or move over, especially 18 wheelers. These transmissions are clearly a safety hazard.
CategoryElectrical System, Engine, Fuel/propulsion System
DateSep 30, 2018
StateNY
Description
Vehicles engine and ignition shut off while turning right. Engine can be restarted immediately. This has occurred 3 times in 3 weeks (1090 miles) unexpectedly while traveling at low speed. One time while entering a roadway from a parking lot, one time while pulling over to park and one time while turning off of a highway off ramp. The dealership, healey brothers of middletown, ny attempted to recreate the problem, but was unable to do so and has no answers as to what could be the problem.
CategoryVehicle Speed Control, Visibility:rearview Mirrors/devices
DateSep 14, 2018
StateNV
Description
2018 chevrolet 1500. Consumer writes in regards to blind spots on passenger side mirror as well as slow acceleration. *ld *js
CategoryPower Train, Suspension, Unknown Or Other
DateAug 30, 2018
StateFL
Description
Constant vibration/shake coming from the vehicle at any speed above 65 mph. The truck has been like this since the day it left the dealership. When on highway and vibration is felt, putting the truck in neutral does not change the vibration, slowing down makes it slightly worse, speeding it makes it slightly better. Feels like there is something seriously wrong with the geometry of the truck making it unsafe to drive at highway speeds. Road force balance was already done and the problem persists on a brand new truck.
CategoryPower Train
DateAug 27, 2018
StateCO
Description
In may 2018 I purchased a new chevy silverado lt z71 pu. I live in colorado and when I drive the truck down the I-70 mountain pass the transmission is downshifted beyond what io would call a safe down shift. Im traveling down the pass, just coasting, down hill assist mode is off @ roughly 55 mph the transmission down shift hard. The rpm goes from ~1850 to ~3800 rpm. The engine and transmission and engine both make a lot of noise when this happens. I traveled the pass about 8 time now and the truck does this funny shift everytime and I have picture showing 4 events. I've taking the drive into the dealer and since the computer doesn't log a error code the dealer doesn't know what to do. This past week they gave another 2018 p/u with the same tranny and engine and that truck did not do the same downshift. I believe there is something wrong with my truck and also if this event happened in the winter on a snowy road the truck would spin out of control and cause a accident and is a huge safety concern. I also filed a complaint with gm but they are really not help to resolve this problem. The dealer looked at the truck again today, no codes recorded, the reset the transmission memory today to try and satisfy my need to do something. I now waiting to hear back from the dealer on the next steps. I will also call gm again to give them this information. I am attaching picture that clearly show this problem. I also given the dealer the same pictures.
CategoryFuel System, Gasoline
DateAug 23, 2018
StateIL
Description
2018 chevrolet silverado. Consumer writes in regards to gas nozzle getting stuck in fill tub while pumping gas. *ld the consumer stated the manufacturer and dealer were notified. There was no known repair. *js
CategoryElectrical System
DateAug 17, 2018
StateCA
Description
Tl* the contact owns a 2018 chevrolet silverado 1500. While driving approximately 25 mph, the vehicle stalled without warning. The vehicle was able to restart. The vehicle was taken to the dealer (lake chevrolet, 31201 auto center dr, lake elsinore, ca 92530) where it was explained to the contact that touching the keys could cause the vehicle to stall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 5,200.
CategoryPower Train
DateAug 15, 2018
StateMO
Description
Parked and shut off, disconnected trailer. Truck rolled back while in park. I jumped out of way and tried to open door to stop. Door knocked me down and continued backwards dragging me. Final stop over edge of pond against tree stump. Had towed to dealer for inspection by chevy engineer. 2 weeks no communication.
CategorySteering, Suspension
DateAug 07, 2018
StateIN
Description
Driving at highway speed holding the steering wheel straight the truck will move quickly to the left lane some time and then other times to the far outside of the right lane. Also I have had it move all the way to left lane and the all the way back across the right lane to off the road. Have notice as well that you can be turning the steering wheel to the right and the truck is still going to the left. When driving in a curve and coming back to center from the right it will snap back really fast not nice and easy like from the left. The truck has done this from day one I have tried to get gm to fix it but the say there nothing wrong I have drove 7 other truck like mine and they all had like there should the drive straight down the road.
CategoryExterior Lighting
DateMar 19, 2018
StateNM
Description
This new style of headlights do not provide the necessary light required to see if any wildlife along the shoulder of the highway that will enter your driving area while driving at night. Would suggest they replace these headlights with a better quality of lighting at night. Low beam and high beam lights are not bright enough to see well for hazards. This will provide for more accidents on the highways if left the way they are.
CategoryElectronic Stability Control, Power Train, Steering
DateFeb 18, 2018
StateIL
Description
Truck stationary. Started engine. Immediately message showed up on dashboard indicating steering assist low, drive carefully. No power steering. Traction control warning lit. Shifted into reverse; truck would not move as if in neutral. Truck move move forward in drive. Shut off engine and restarted twice. No change. Did not attempt to drive.
CategoryUnknown Or Other
DateFeb 09, 2018
StateRI
Description
I bought this truck brand new from the dealer, I have 70 miles on it, the truck shakes at 75-85 mph, dealer says it ok. I paid 40k for this and its not ok with me.

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Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

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11 COMMENTS
  • Juan m

    10/02/2022 my wife and l were driving
    This pick up and l felt like something was wrong with the front end of the pick up so drove to the side of the road and l checked under neath the front l didn’t see any thing bad l got on the pick up l shift reverse
    The pick up was stuck l shift forward and we heard
    Bad noise the truck road foware we got home
    Park inside the garage l try to go on reverse and the truck got suck it will no go an reverse only foware
    This pick up only have about 30’000 miles
    We had different problems in the past

  • Austin

    I have had problems with the Infocenter on my 2018 Silverado. It freezes, doesn’t respond to touchscreen at times and the USB cuts out and it indicates “no device found” It may come back on but at times I just hit the Sirius XM button. Finally emailed an executive (picked one off the website) an got a call. Take it to the dealer when this happens again and they will do the computer thing…AGAIN but this time on their dime. Told the Exec that I felt I was being shuffled by the dealer until the warranty ran out….have two work orders for the same problem….never fixed!

  • Rod S

    Same here, bought a 2018 Silverado 1500 LT with 22424 miles from Carvana. Had it 2 days, went into limp mode, took it to Midway Chevrolet in Phoenix, had it 2 weeks, could not find anything wrong. Got it back on a Tuesday afternoon, wife drove it home, then to work next day, on the way home, went into limp mode again. Drove it right to Midway again, where it currently is waiting for someone to figure out the problem.

  • Brian

    I have a 2018 Silverado 1500. At 44K miles I had to replace the left hub and bearing and now at 48K I have to do the right for $980. I buy new cars and have a car note so I don’t have to deal with these kind of expensive repairs. If the car market wasn’t so bad, I’d dump it and go o back to Ford.

  • Shirley D

    I bought my 2018 Chevy Silverado LTZ new, I do alot of traveling, my trucks starter went out at 70,000 mile, the water pump shortly after. I had to take it to a transmission shop because of jerking. They put an additive in it. That was about1 month ago. Its back. I was told next step transmission flush. $700-$800. I paid good money for this truck and Im so disappointed. I have other chevy vehicles and there Mileage is over 250,000. Transmission s didnt get overhauled until the 200.000 Mileage. My son has a 2015 Chevy Silverado Lt .had to get his transmission rebuilt at 79.000 miles. My other son bought a beautiful 2017 GMC Sierra Loaded. After 4 months and many trips to dealer over transmission issue he got rid of it because they could fix issue. My boys are trying to tell me to get rid of mine, but i love my truck. Just disappointed with Chevy. Ive been around mechanics my whole life ,there not happy either.

  • Lisa L

    I have a 2018 Chevy Silverado. Haven’t had issues until now. The truck went on it’s won’t to 4 wheeling several weeks ago I thought maybe I touched it somehow the first time. But the 2nd time it did while driving. But this time I can’t change it back it makes noises like breaking parts and won’t go back to normal. I had a friend look at it who does auto repairs and drive it around the block. He said the computer is messed up. He said truck doesn’t know what to do & not to drive it.

  • James

    I have a 2018 Chevy silverado 1500 with a 5.3. I had a warning on my dash for “No oil pressure shut vehicle off”. With this 8 down 4 engine the lifter collapsed and zero oil pressure even though there is plenty of oil.
    Being told by dealership that they have several trucks there with the same issue. But they have no parts and GM may not back this issue at all.

  • Ronald M

    2018 Silverado 1500 shacking and the transmission is on its way out. Had it to the dealer and the told me it’s the tires. The transmission dipstick is full of metal shavings. Clunky and banging vibration all the time. I don’t know what to do. Help me please

  • Ashley B

    Both me and my dad have had 2018 Chevy Silverado’s and both have been continually in and out of the shop for different issues. Both of our batteries have been replaced twice each and now mine is going out again, so I’m getting rid of the truck. The vibration has occurred with my dads truck but not mine.

  • Larry W

    Have had truck to two different dealers 5 or six times for vibration getting run around for over a year

  • Heather

    My Husband is in the Military. We Purchased the Car in Maryland, however car is registered in Florida. I have a 2018 Chevrolet Silverado. The car has 4,300 miles on it and it was purchased in May with only 100 miles on it. The Truck has been in the dealership 7 time, 4 times for air conditioner issues. No air, air leak, a new compressor. It has also been in twice for a low power issue, were the car would not run past 20 miles per hour. They removed a sensor and replaced and Soldered together a harness and reinstalled conduit and reconnected all Parts of the harness. Reinstalled the intake manifold. I am looking as to what my options are and if we qualify for Lemon Law .

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