2018 Hyundai Santa Fe Problems and Top Complaints – Is Your Car A Lemon?

Lighting, fuel system, steering and engine issues among the top complaints received by the NHTSA from vehicle owners

By Brian Jones | Updated on

By Brian Jones | Updated on

In the world of compact SUVs, the 2018 Hyundai Santa Fe gained a lot of popularity with modern American families. Unfortunately, part of the notoriety came from numerous defects. While the new models state that “Safety Comes Standard,” we can’t agree with this. Instead, it’s clear that this Hyundai SUV suffers from a defective engine, malfunctioning fuel system and poor powertrain, all of which put occupants in danger.

Click on other model year to view more problems:  2019   2020   2021   2022

Don’t be stuck with a lemon. You have legal rights to cash, return or buyback.

The law makes Hyundai pay legal fees.

We've fixed thousands of lemon problems. Message or call 877-795-3666 today.

NHTSA Complaints for the 2018 Hyundai Santa Fe

Complaint CategoryNumber of Complaints
Engine
63
Service Brakes, Hydraulic
40
Unknown Or Other
27
Vehicle Speed Control
11
Fuel/propulsion System
11
Service Brakes
10
Electrical System
9
Power Train
9
Steering
8
Exterior Lighting
5

Problems with the Engine

It’s not fun to drive a new vehicle with an underperforming engine, but that’s what Santa Fe users run into once they leave the dealership.

Just look at this review from the NHTSA website. “I was driving on the interstate at 70 mph and the engine suddenly shut off, it has been at the Hyundai garage in Dubois, PA for 3 weeks waiting for a new engine and it is a new vehicle with only 12,600 miles.”

Why would a brand new SUV need a replacement engine? That just proves the poor manufacturing put into these Hyundai models. It turns out that there have been numerous engine issues with this Santa Fe. Even Service Bulletin #19-01-002H-4 points out trouble with severe engine damage caused by an abnormal bearing design. To watch for engine damage, the automaker added knock sensor software that alerts users to trouble. In the meantime, Hyundai has its fingers crossed that the engines won’t fail until after the warranty expires.

Here are some actual complaints logged with the NHTSA about the 2018 Hyundai Santa Fe Engine Problems:

DRIVING VEHICLE ON THE PARKWAY AT APPROXIMATELY 65 MPH, ENGINE FELT LIKE IT WAS SHUTTING DOWN, CAR STOPPED ACCELERATING, ENGINE LIGHT WAS BLINKING, SPEEDOMETER STOPPED WORKING, BLUE LINK NOTIFICATION SYSTEM ADVISED TO GET TO SERVICE TODAY. THIS OCCURRED ONE WEEK AFTER THE CAR RECEIVED A SOFTWARE UPDATE FOR A KNOCK SENSOR RECALL. CAR HAS BEEN IN SERVICE SINCE 3/9/19; DEALERSHIP REPLACED WIRING HARNESS PER HYUNDAI’S RECOMMENDATION, WHEN THEY TEST DROVE THE VEHICLE, THE ISSUE HAS NOT RESOLVED. THEY ARE WAITING FOR HYUNDAI TO ADVISE OF NEXT STEPS. I DO NOT FEEL SAFE EVER GETTING BACK IN THIS VEHICLE DUE TO ALL OF THE CURRENT ISSUES SURROUNDING HYUNDAI ENGINES, INCLUDING FIRES

TWO BLOWN ENGINES UNDER 30,000 MILES, HYUNDAI ADMITS THE PROBLEM TO US AND NOT SURE WHY OTHERS ARE HAVING ISSUE. RECEIVED RENTAL CAR BOTH TIMES.

WENT TO DINNER WITH MY HUSBAND 2/28/2019. THE CHECK ENGINE LIGHT STARTED FLASHING. THE CAR BEGAN TO BUCK AND HESITATED. WE WERE GOING 35 MPH. WE GOT TO RESTAURANT, I CALLED HYUNDAI SERVICE. I WAS TOLD TO GET VEHICLE TO DEALERSHIP ASAP.MY ENGINE IS BLOWN DUE TO MANUFACTURE DEFECT. I AM BEING TOLD IT COULD BE 3-6 MONTHS OR MORE TILL HYUNDAI CAN GET A NEW ENGINE. I NEED A RELIABLE VEHICLE, HYUNDAI IS REFUSING A LOANER CAR UNTIL HYUNDAI APPROVES. I AM NOW GOING INTO MY SECOND WEEK WITH A RENTAL I CAN’T AFFORD, BECAUSE MY VEHICLE WAS USED FOR WORK PURPOSES. PLEASE HELP!!!!!!

Problems with the Fuel System

In conjunction with the engine, these vehicles must have a properly functioning fuel system in order to produce power. Again, we see numerous problems with this system.

Another NHTSA complaint states, “My car is 6 months old with 7,600 miles on it. I stopped at a red light. My car began to shake/shudder and then shut off. I had to try and restart it 4 times before it successfully restarted. This happened on a city street, thankfully right before getting on the highway.”

Hyundai doesn’t want to discuss any concerns with the fuel system. In fact, their manufacturer communications only contain Service Bulletin #19-FL-001H, which explains the difference of a gasoline direct injection engine to a conventional multi-point fuel injection. Because of these differences, the automaker wants to ensure that technicians understand how to service the motor. Not to point out the obvious, but should the techs need a bulletin from the manufacturer to understand the workings of an engine? If they do, it’s clear to see why this engine and systems are so dysfunctional.

Here are some actual complaints logged with the NHTSA about the 2018 Hyundai Santa Fe Fuel System Problems:

TL* THE CONTACT OWNS A 2018 HYUNDAI SANTA FE SPORT. WHILE DRIVING WITH A HALF TANK OF FUEL IN THE VEHICLE, IT BEGAN TO STALL ON THE HIGHWAY. THE CONTACT NOTICED FUEL COMING OUT OF THE EXHAUST AND THE VEHICLE RAN COMPLETELY OUT OF FUEL AS SHE PULLED OVER TO THE SHOULDER. THE STATE POLICE PULLED UP BEHIND HER AND ORDERED HER TO GET AWAY FROM THE VEHICLE DUE TO THE FUEL AND FUMES. THE VEHICLE WAS TOWED TO M.J. SULLIVAN HYUNDAI WHERE IT WAS DIAGNOSED THAT TWO FUEL INJECTORS WERE STUCK OPEN AND CAUSED THE VEHICLE TO STALL. THE CONTACT NOTICED A LARGE AMOUNT OF FUEL WAS IN THE OIL PAN DUE TO THE DIPSTICK. ACCORDING TO THE DEALER, THE MANUFACTURER SUGGESTED THAT THEY REPLACE THE FUEL INJECTORS, DRAIN THE OIL, AND PLACE NEW OIL IN THE ENGINE. THE DEALER STATED THAT WAS ALL THEY WOULD DO TO THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER TO GET A CASE FOR A POSSIBLE BUYBACK. THE MANUFACTURER DENIED THE BUYBACK REQUEST AND OFFERED ONE MONTH CAR PAYMENT TO RESOLVE THE MATTER. THE MANUFACTURER SUGGESTED THE CONTACT REACH OUT TO THE BETTER BUSINESS BUREAU. THE DEALER REFUSED TO PROVIDE A LOANER VEHICLE. THE VEHICLE WAS RETRIEVED AND DRIVEN TO THE CONTACTS HOME. THE FAILURE MILEAGE WAS 14,210. 

CHECK ENGINE LIGHT COMES ON AND TESTING SHOWS 3RD CYLINDER HAS AS FUEL-OXYGEN IMBALANCE. HAS HAPPENED TWICE. LIGHT WENT OFF THE 2ND TIME. BRAND NEW CAR. IT HAPPENED AT 2,500 AND 5,000 MILES. HAD IT CHECKED BY HYUNDAI THE FIRST TIME AND THEY DIDN’T SEE ANY OTHER PROBLEMS, CHALKING IT UP TO A MALFUNCTION. SOMEONE TOLD ME IT COULD BE A BAD FUEL INJECTOR; BAD SENSOR; OR A MISCALIBRATION OF THE ENGINE/FUEL INJECTOR

Problems with the Transmission

The main component in a powertrain is the transmission. This, along with the other parts, help propel the SUV forward or backward on command. Yet again, it’s clear that Hyundai doesn’t know how to manufacture quality automotive parts.

This NHTSA review states, “New car with less than 400 miles. I have experienced 7 episodes during the month of January, where the car fails to accelerate when turning onto a city street. This has happened with both right or left turns to enter traffic from a stop sign. It is just unresponsive for 1-2 seconds then engages with a bit of a jerk. Very frightening! I’ve had a feeling of panic not knowing if the car will move forward as traffic is approaching. Took to dealership where they checked for DTCs and computer updates. Since the problem is unpredictably intermittent, the road test did not replicate the problem, and they returned the car saying it ‘drives as designed.’ There is definitely a safety issue that should be resolved before releasing the car. I have lost confidence in the car had hoped would be safe and problem free.”

While this issue itself isn’t discussed in the bulletins, #19-AT-012H does talk about other transmission issues. It appears that the transaxle requires repair in some vehicles because of the clutch slipping. If safety is standard on this model, then it would drive adequately and not put owners in danger. Instead, this SUV chooses to sit at stop signs and garnish unwanted attention.

Here are some actual complaints logged with the NHTSA about the 2019 Hyundai Santa Fe Engine Problems:

TL* THE CONTACT OWNS A 2018 HYUNDAI SANTA FE. WHILE DRIVING 40 MPH, THE VEHICLE HESITATED AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

I WAS SLOWLY CROSSING THREE TRAFFIC LANES AND TURNING LEFT. NO ONE WAS COMING FROM THE RIGHT, SO I APPLIED THE THROTTLE IN THE INSIDE LANE AND NOTHING HAPPENED. THE CAR STALLED WITHOUT WARNING. IT LEFT ME IN THE ROAD AND I WAS T-BONED IN THE DRIVER’S DOOR. THE OTHER DRIVER WAS INJURED, AND I HAVE HAD NECK ISSUES. WE COULD HAVE BOTH BEEN KILLED.

Problems with the Steering

When the 2018 Hyundai Santa Fe is actually driving, there are other issues with the steering system.

One NHTSA user stated, “When driving the vehicle on the highway at speeds higher than 60 mph, the steering wheel seems to stick in one position and jerk when you try to adjust the steering in the slightest.”

While inability to steer is scary, what’s more alarming is the recall labeled with NHTSA Campaign Number 18V118000. In this documentation, Hyundai admits that the steering wheel can detach from the steering column. This leads to a loss of vehicle control and might cause an accident. With more than 40,000 vehicles on the road with this potential defect, there’s a lot to be worried about. Unlike in the cartoons, losing a steering wheel is no joking matter.

Here are some actual complaints logged with the NHTSA about the 2018 Hyundai Santa Fe Steering Problems:

WE LEASED THIS NEW VEHICLE ON APRIL 21ST 2018. AT THE TIME, WE DID NOT KNOW IT HAD AN OPEN RECALL FOR A FAULTY AND DANGEROUS STEERING WHEEL/COLUMN CONNECTION. WE WERE FINALLY NOTIFIED BY THE DEALERSHIP 2 DAYS AFTER THE SALE  THEY TOLD US THAT THEY THEMSELVES WERE JUST NOTIFIED OF THE RECALL, BUT THROUGH A SEARCH I LOCATED ARTICLES SHOWING THAT HYUNDAI MOTORS BEGAN NOTIFYING CUSTOMERS ON MARCH 16TH, 2018, OVER A MONTH EARLIER. MY WIFE AND TWO CHILDREN WERE ALLOWED TO DRIVE OFF THE LOT IN THIS VEHICLE, WHICH COULD UNKNOWINGLY EXPERIENCE A SEPARATION OF THE STEERING WHEEL FROM THE STEERING COLUMN WHILE BEING DRIVEN. WE WOULD NOT HAVE LEASED THIS VEHICLE IF WE HAD KNOWN ABOUT THE RECALL AND BECAUSE THEY LIED, STATING THAT THEY HAD JUST GOTTEN NOTICE OF THE RECALL.

VERY LOSE STEERING AND THERE IS A MANUFACTURE RECALL ON THOUSANDS OF THESE VEHICLES FROM THE STEERING WHEEL ACTUALLY SEPARATING FROM THE STEERING COLUMN ITSELF. VERY HARD TO DRIVE WITHOUT SWERVING.

Problems with the Headlights

What is the purpose of exterior lighting? It’s more valuable than just to create a unique look to a vehicle but also meant for maximum safety, which Hyundai claims to care about.

Yet, this NHTSA complaint shows a different picture. “Both of the headlights and fog lights are getting foggy two days after I got the car from the dealer. Replaced with new ones and still getting foggy.”

It’s become evident that this model is defective right off in the lot, in numerous ways. The lighting is just the cherry on the top that drives owners over the edge. Of course, Hyundai doesn’t want to discuss this situation and has kept it relatively quiet. Still, Hyundai owners recognize their own in oncoming traffic by the foggy lights in the front.

Here are some actual complaints logged with the NHTSA about the 2018 Hyundai Santa Fe Headlights Problems:

LED HEADLIGHTS PARTICULARLY ON UNLIGHTED ROADS PRESENT A DARKEN SHADOW ON THE TOP HALF OF THE WINDSHIELD WHILE CAR IS IN MOTION. NARROWING VIEW IS A SAFETY HAZARD AS ONE IS UNABLE TO SEE APPROACHING TRAFFIC OR PEDESTRIANS. DEALERSHIP AND HYUNDAI CUSTOMER SUPPORT STATED THAT HEADLIGHTS MEET SPECS. SERVICE MANAGER DROVE CAR AT NIGHT AND TOLD ME THAT HE SEES THE ISSUE BUT HAS NO FIX. HYUNDAI CUSTOMER SUPPORT SAID IT WAS NOT A WARRANTY ISSUE, BUT A DESIGN ISSUE AND I COULD MODIFY THE HEADLIGHTS AT MY EXPENSE AND BREAK THE WARRANTY. I WILL ATTACH A PICTURE AND CAN BRING THE VEHICLE TO AN INDEPENDENT AGENT TO VALIDATE.

LOW BEAM HEADLIGHTS HAVE A DARK SPOT APPROX. 100 FEET IN FRONT OF THE VEHICLE IN THE LEFT HAND LANE. HYUNDAI SAYS IT IS DESIGNED THAT WAY TO PREVENT GLARE WITH THE HID LIGHTS THE VEHICLE HAS. IT IS HARD TO SEE MUCH IN THE LEFT LANE WHEN DRIVING. THE ATTACHED PHOTO SHOWS THE DARK SPOT ON THE LEFT SIDE OF CENTER. IT HAS BEEN THAT WAY SINCE I FIRST DROVE THE CAR AT NIGHT. I THINK IT IS A DEFINITE SAFETY ISSUE.

Problems with the Vehicle Speed Control

The vehicle speed control is necessary to ensure drivers operate their vehicle at the desired pace. When the speed begins to malfunction, it’s anyone’s guess what will happen next.

One NHTSA complaint talks about this problem by saying, “Vehicle has no acceleration after a stop. When taking off from a stop sign or stop light, the vehicle does not respond when stepping on the gas pedal putting our lives in danger of a collision. Seems to happen when switching from ECO to Normal mode. It has happened multiple times in the short month I have owned it. No indicator lights or visual items to prove it. It just does not accelerate. I have to turn car off and back on to get it to kick in.”

Again, there’s nothing for the Hyundai executives regarding trouble with the speeds. Instead, they continue to give off the persona that safety is important to the company, but we can clearly see that’s not the case. Steering wheels falling off, foggy lights and defective critical parts reveal the complete opposite. Maybe the tagline should be “Safety Concerns Come Standard.”

Here are some actual complaints logged with the NHTSA about the 2018 Hyundai Santa Fe Vehicle Speed Control Problems:

SLOW TO ACCELERATED I HAVE TO RE PRESS THE PEDAL JUST TO TRY AN SPEED UP ON THE HIGHWAY IM GETTING HONKED AT TRYING TO GO UP HILLS I HAVE TO PRESS IT TO THE FLOOR TO GO UP HILLS AN IT IDLES OUT AN ITS VERY DANGEROUS TO DRIVE ON THE FREEWAY I CANT GO PAST 50 MPH AN I USE SPORT MODE ITS DOSNT HELP IT THIS SHOULD BE A RECALL IN ALL THE HYUNDAI CARS .

DRIVING 60 MPH W/CRUSE ON GOING DOWN A HILL ENGINE RPM’S SUDDENLY JUMP FROM 2000 TO ANYWHERE FROM 3000 TO 5000 RPM’S AND THE ONLY WAY TO STOP ENGINE RACING IS TO TAP THE BRAKES TO DISENGAGE CRUSE. ALSO VEHICLE WILL NOT SPEED UP WHEN TURNING A CORNER,LIKE THE TRANSMISSION DOESN’T DOWN SHIFT.THESE BOTH HAPPEN ALL THE TIME.VEHICLE HAS LESS THAN 800 MILES.

Your Lemon Law Legal Rights

Think you have a lemon? Sit back and let the experts work out your lemon case at no cost to you. The law makes Hyundai pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.

Complaint Data

CategoryEngine
DateJan 21, 2023
StateMD
Description
Oil leaking
CategoryEngine
DateJan 12, 2023
StateMN
Description
We have always had our 2018 hyundai santa fe sport 2. 0t serviced at our local hyundai dealership in st. Cloud mn. All required maintenance has been done. Our vehicle has 68400 miles on it. We left mn for our winter home in apache junction az after christmas. We experienced loss of power and the check engine light came on. We were in the higher elevations of az and experienced blizzard conditions during this loss of power we barely made it to our destination due to this lack of power. Our vehicle is at a hyundai dealership in apache junction az for 9 days counting with no back up vehicle. The dealership called us and said our vehicle has experienced engine failure. Now waiting on hyundai. Very disappointed!!!
CategoryService Brakes, Hydraulic
DateDec 20, 2022
StateTX
Description
The contact owns a 2018 hyundai santa fe sport. The contact received notification of nhtsa campaign number: 22v810000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryEngine
DateDec 12, 2022
StateOH
Description
My 2018 hyundai santa fe has a blown engine and will cost over 00 to replace. Unfortunately my car is out of warranty at 120,000 miles. It has become known to me that this particular car, and thousands of others, has known problems with the engines. So much so, that a software update for a sensor was available in 2017, oil consumption issues and civil law suits have been highly publicized. I was never notified of the software update, which would have extended my warranty to 10 years and 120,000 miles. I was diligent in oil change and maintenence on my car yet of no fault of my own the engine needs replaced. I believe hyundai has been aware of these defects and did nothing to rectify the company-wide problem, just hoping many cars would fall out of warranty first. I have been told that since I am not the original owner and the car is out of warranty it would cost over 00 to replace the engine ( the kelly blue value on my car should be 00- 00). Additionally, recall campaign #953 would have likely recognized the engine issues, but I was never contacted by hyundai regarding the recall, and just found out about it when my car was in for service.
CategoryEngine
DateDec 07, 2022
StateFL
Description
The contact owns a 2018 hyundai santa fe sport. The contact stated that while driving approximately 60 mph, the vehicle made a loud banging sound coming from the engine compartment. The instrument panel illuminated with several unknown warning lights. The vehicle then lost motive power. The contact was able to coast to the side of the road. The vehicle was towed to the dealer who diagnosed that the engine failed due to a connecting rod going through the engine. The vehicle had not been repaired. The manufacturer was made aware of the failure and the contact was informed that the repair would not be covered under warranty or recall. The approximate failure mileage was 97,000.
CategoryExterior Lighting:headlights
DateNov 30, 2022
StateNY
Description
The contact owns a 2018 hyundai santa fe sport. The contact stated while making a left turn, the headlights became inoperable. The contact manually switched the headlights on and off several times until the headlights returned to normal operation. The contact stated that the headlights were also turned off while the turn signals were activated. The vehicle was taken to the dealer and the contact was informed that the multifaction switch in the steering column needed to be replaced. The manufacturer was not contacted. The failure mileage was 58,000. The vin was not available.
CategoryService Brakes, Hydraulic
DateNov 29, 2022
StateIN
Description
The contact owns a 2018 hyundai santa fe sport. The contact received notification of nhtsa campaign number: 22v810000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateNov 28, 2022
StateMO
Description
The contact owns a 2018 hyundai santa fe sport. The contact received notification of nhtsa campaign number: 22v810000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, suntrup hyundai south (5926 s lindbergh blvd, st. Louis, mo 63123) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryEngine
DateNov 24, 2022
StateMD
Description
I bought my 2018 hyundai santa fe 3. 3l a year and a half ago with 58k miles from a dealer in clarksville, md. On october 18th 2022 with 70k miles my hyundai santa fe starting making a loud noise in engine so I took it to a hyundai dealer where I was told my engine would need to be replaced and was quoted 19. 1k to replace it. I'm the second owner of the car so technically not under warranty. Hyundai is paying half of repair and rental extended warranty is paying the other half and a 10 day rental. Car has been there for a month parts still aren't there and was told it could take months to get my car back.
CategoryUnknown Or Other
DateNov 23, 2022
StateFL
Description
I had to take my car to my local dealership (twice) because of an emergency situation with my gas door. My gas door would not open and I had to have looked at and was told that the gas door release solenoid stop working. As a result it had to be replaced. Also the inside fuel switch to open the door also had to be replaced. I have found out through research that this is a known problem on hyundai santa fe's going back to 2013(maybe earlier than that) to present. And has not been properly fixed or addressed so the issue will stop occurring. Side note: also due to my gas door not wanting to open I nearly did not make it to work because I could not get my gas door open, to be able to pump gas.
CategoryService Brakes
DateNov 21, 2022
StateMI
Description
The contact owns a 2018 hyundai santa fe sport. The contact stated that while driving approximately 10 mph and making a right turn, the brakes malfunctioned causing the vehicle to slide off the road hitting a mailbox and stopping in the neighbor's yard. The contact indicated that when depressing the brake pedal, the vehicle began to slide and the pedal became hard when pressed a second time. During the incident, no injuries occurred. The vehicle was pulled from the yard by a tow truck but was still drivable. A police report was filed at the scene. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The contact was informed that the vehicle was included in the nhtsa campaign number 22v810000(service brakes, hydraulic). The failure mileage was 35,000.
CategoryEngine, Service Brakes
DateNov 17, 2022
StateTN
Description
The contact owns a 2018 hyundai santa fe sport. The contact stated that the vehicle failed to accelerate when the accelerator pedal was depressed. The vehicle was taken to an independent mechanic for a routine oil change and the accelerator failure was not diagnosed. The contact stated that the vehicle was consuming an excessive amount of oil however, no leaks were found by the independent mechanic. The contact then stated that while driving 35 mph, the brake pedal was depressed, and the vehicle started to shake with a loud noise. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where engine failure was diagnosed and determined that the engine needed to be repaired or replaced. The contact related the failure to manufacturer service campaign number: 953. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 68,000.
CategoryElectrical System, Engine, Vehicle Speed Control
DateNov 14, 2022
StateSC
Description
My car engine stopped working while I was driving to work. Middle of traffic was not safe and the safety of others was effected because my car was unable to move, it was a high risk dangerous situation. Problem was reported to mechanic as well as insurance company (geico) car was pushed by strangers into a nearby parking lot, which then I waited for a towing truck. The car was inspected by a mechanic who then told me to have it inspected by hyundai and hyundai has told me due to lack of maintenance my car stopped working and there is nothing they can do. I am insulted by the lack of concern hyundai has had for what they have put me and my livelihood through. I am aware of the recall on these vehicles. Engine :2. 4l i4 dgi dohc 16v. The engine light came on I had it diagnosed immediately…I was told my cam shaft and knock sensors needed replacement, they were replaced. Engine light goes off for 24 hours until it comes back on and once it came back on my car couldn't go over a certain speed , and it died in the middle of traffic.
CategoryEngine
DateNov 10, 2022
StateMI
Description
The contact owns a 2018 hyundai santa fe sport. The contact stated while driving 72 mph, the vehicle inadvertently decelerated to 50 mph. The contact then stated that the vehicle hesitated and stalled. Additionally, the contact stated that she turned off and restarted the vehicle; however, while driving at a slower speed, the vehicle stalled again. The checked engine and oil pressure warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was provided a case number and informed that the vehicle was not under recall. The failure mileage was approximately 100,000.
CategoryEngine
DateNov 09, 2022
StateCT
Description
When pushing down on gas pedal the car does nothing than all of a sudden it takes off! We brought my car in a few times to danbury hyundai and they say nothing is wrong! This has happened to my car at least 9 or 10 times! It's happened a lot when entering a entrance ramp while getting on the highway.. I'm scared to death I'm going to be killed because the car just doesn't go anywhere I've talked to another person that the same thing happens to his car please let me know if anyone else has complained about this problem thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
CategoryEngine
DateNov 07, 2022
StateMD
Description
The contact owns a 2018 hyundai santa fe sport. The contact stated that after he purchased the vehicle, while driving at an undisclosed speed, he heard a noise in the engine. The contact checked the oil, and the oil level was low within a week. No warning light was illuminated. The vehicle was taken to jiffy lube where the contact was informed to take the vehicle to the dealer for assistance. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 120,000.
CategoryEngine
DateNov 06, 2022
StateMI
Description
On my way to work on 9/15/2022 @ 7:15am my car went from doing 70 to 55 just like that. A picture of the engine light and oil light came on, before this I had no lights or warnings of any kind. My car stalling was not safe for me or others on a 3 lane highway, I heard knocking noise and all of my oil was on the ground. I waited 2. 5 hours on the side of the road for towing service. My car was sold to me by art moran car dealership in september 2021 with no mention of it being recalled. I had to be towed to lafontaine toyota hyundai kia suzuki scion dealership in dearborn mi., on 9/15/2022. Neither dealership has informed me yet of a recall on the car to this date. Hyundai customer care told me on 11/4/2022 that my 2018 hyundai santa fe sport was recalled. Lafontaine of dearborn claimed to have put in a new engine and now wants me to pay 0 because I don't have proof of the past maintenance since 5000 miles, way before I took ownership, and it needs over 00. 00 of more important repairs. Listen, please, I am a senior and disable work part-time and pay taxes. I'm paying a car note(0) and full coverage insurance(0) on a car I haven't driven since 9/15/2022.
CategoryUnknown Or Other
DateNov 03, 2022
StateGA
Description
My car is eating oil. My oil light flashed on my car and I happened to see it. Ignored it because it flashed and went away but have noticed my car stuttering when I go to start it. Had oil change done in july bust by september I had little no oil in my car. Went to mechanic and he couldn't find where it's as leaking and gave me an oil change and advised me to recheck the oil after so many miles. So I did, 1300 miles later I was low on oil again. I went to hyundai and they told me to apply for an oil consumption test which I did and I was declined because of the mileage which was around 99,400. My continues to eat oil and hyundai will not fix the issue.
CategoryService Brakes, Hydraulic
DateNov 02, 2022
StateIL
Description
The contact owns a 2018 hyundai santa fe sport. The contact received notification of nhtsa campaign number: 22v810000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateOct 26, 2022
StateSC
Description
The contact owns a 2018 hyundai santa fe. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryEngine, Power Train
DateOct 14, 2022
StateIL
Description
The contact owns a 2018 hyundai santa fe sport. The contact stated that while driving at approximately 75 mph, the vehicle stalled and decelerated to 55 mph while depressing the accelerator pedal. The contact stated that the vehicle was not able to accelerate above 63 mph. The check engine warning light was illuminated. A local dealer was made aware of the failure and confirmed that the vin was not under recall. The vehicle was then taken to an independent mechanic who made her aware of an unknown recall however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 135,000.
CategoryEngine
DateOct 11, 2022
StatePA
Description
The vehicle has an oil consumption issue which requires 2-3 quarts of oil to be added between regular oil changes as the vehicle is burning oil quickly. The vehicle is available for inspection if requested. This poses serious safety risks due to potential vehicle failure or other event, such as fire. There is a defect with the vehicle that causes the oil filters to get clogged with debris that they can no longer filter out contaminants and maintain proper oil pressure leading to engine failure. Additionally, the oil indicator does not light or alert that the vehicle needs oil. The problem has been confirmed by the dealer and an independent service center. The vehicle has been looked at by the dealers service department. There were/are no warning signs and the issue first occurred in june 2022 and is ongoing.
CategoryElectrical System, Engine
DateSep 19, 2022
StateFL
Description
While sitting in park at a restaurant parking lot eating lunch, an employee noticed smoke coming from my hood area on my vehicle. Upon exiting the vehicle I noticed flames coming from the hood area, the employee attempted to use a fire extinguisher to put out the fire to no avail. Fire department arrived on scene and extinguish fire. Vehicle was towed to a hyundai dealership for further investigation.
CategoryEngine
DateSep 15, 2022
StateOH
Description
The contact owns a 2018 hyundai santa fe sport. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to an independent mechanic who diagnosed that the compressor was faulty and the engine needed to be replaced. The dealer was made aware of the failure but informed the contact that the next available appointment for a diagnostic test was in december. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The manufacturer advised the contact to tow the vehicle to the dealer for a diagnostic test. The failure mileage was approximately 115,000.
CategoryService Brakes, Hydraulic, Service Brakes, Hydraulic, Service Brakes, Hydraulic, Service Brakes, Hydraulic
DateSep 06, 2022
StateVA
Description
The contact owns a 2018 hyundai santa fe sport. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateAug 19, 2022
StateFL
Description
The contact owns a 2018 hyundai santa fe. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateAug 19, 2022
StateFL
Description
The contact owns a 2018 hyundai santa fe. The contact received notification of nhtsa campaign number 22v056000(service brakes, hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The vin tool confirms parts distribution disconnect.
CategoryService Brakes
DateAug 12, 2022
StateSC
Description
As you can see from the attached recall repair invoice the item was repaired on 6/20/22. My problem is the abs light and the other problems associated with the repair have come on after 1 month and has stayed on all of this time. I called the dealer to see if the recall was a problem and they said the speed sensor in the wheel hub was the problem and may have to replace sensor or the entire hub depending on type of unit with a cost of 0. 00 plus or the entire hub unit for 0. 00 plus. It appears that the recall caused the other problem to make money for the dealer and hyundai. The problem of bad speed sensor is also in other vehicles and is not unique to hyundia. A friend with a kia sportage had the same problem 2 days after the abs unit was installed, he had the unit replaced not think it was related to abs recall, he and others I have talked with have had the same problem in a short time after replacement of abs repair was made. I don't know if this is a safety problem but extension of the abs recall and causing a problem to benefit dealers.
CategoryService Brakes, Hydraulic
DateAug 12, 2022
StateKS
Description
The contact owns a 2018 hyundai santa fe. The contact received recall notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic). However, the part to do the recall repair was not yet available. An unknown dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect
CategoryAir Bags
DateAug 09, 2022
StateNY
Description
The contact owns a 2018 hyundai santa fe. The contact stated while his fiancee was driving at 45 mph, a deer impacted the driver's side of the vehicle. No air bags deployed. The contact stated the air bag warning light was illuminated after the impact. The contact stated no one was injured nor sought medication attention. No police report was filed. The driver continued driving to their residence. The contact took the vehicle to the repair facility, where it was being serviced at the moment. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 75,000.
CategoryEngine
DateAug 04, 2022
StateOH
Description
Excessive oil consumption. Engine has no leak and in between oil changes having to put in 4-6 quarts of extra oil.
CategoryEngine, Fuel/propulsion System, Power Train
DateAug 04, 2022
StateTN
Description
2018 santa fe sport had been leaking a few little oil spots in my garage . First noticed the problem at about 80k miles. Took it for an oil change and the technician told us he had a lot of complaints on this model vehicle. Fast forward a few months at our next oill change (3 thousand miles later) and the technician told us we were almost completely out of oil. We took the vehicle to the hyundai dealership and we were told there was nothing wrong, no oil leaks detected. We were then having to bring the vehicle in to the oil change place in between regularly scheduled oil changes and top off the oil (sometimes taking 3-4 quarts in between oil changes). Coming home from the ballpark a few weeks ago we exited the freeway and the vehicle started shaking and losing power and the check engine light came on. I coasted in to the gas station and checked the oil and the dipstick was bone dry (except for the oil that looked like it had burned to the dipstick). I bought / put in 2 quarts of oil and limped the vehicle home. Took the vehicle to the local hyundai dealership and now we are being told we need a new 10k dollar engine and now that the vehicle has almost 120k miles it is no longer under warranty. Everyone I have talked to about the issue says this is a common thing for this make / model and that the engines need to be replaced. How is there not a recap for this? Any advise / assistance would be appreciated
CategoryService Brakes, Hydraulic
DateAug 04, 2022
StateNM
Description
The contact owns a 2018 hyundai santa fe sport. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulics) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact was scheduled an appointment by the dealer; however, upon arrival, she was informed that parts were still unavailable. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateAug 04, 2022
StatePA
Description
The contact owns a 2018 hyundai santa fe. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryService Brakes, Hydraulic
DateAug 03, 2022
StateGA
Description
The contact owns a 2018 hyundai santa fe sport. The contact received notification of nhtsa campaign number: 22v056000(service brakes, hydraulics); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the abs warning light intermittently flashed on the instrument panel. Additionally, the blind spot feature on the driver's and passenger's side mirrors failed to operate as needed. The contact then called the manufacturer and was informed that parts for the recall repair was available. The contact was given an appointment at the dealer and was informed that there were no defects with the abs module; however, the voltage that controls the module was low. The contact then stated that the abs warning light returned several days after the repair. The vehicle was then taken to an independent mechanic who informed him that the abs was defective. The manufacturer was notified of the failure and the contact was informed that the dealer would contact him; however, the contact had not yet heard from the dealer. The vehicle was not repaired. The failure mileage was approximately 61,000.
CategoryAir Bags, Engine, Fuel/propulsion System
DateJul 28, 2022
StateAR
Description
Heavy oil consumption. Burning oil. Constant oil replacement needed. Airbag light stays on. Passenger air bag turns off when person is sitting in seat.
CategoryEngine And Engine Cooling
DateJul 26, 2022
StateGA
Description
The contact owns a 2018 hyundai santa fe sport. The contact stated while driving approximately 65 mph, there was a scraping and clicking sound coming from the engine. The contact stated no warning light was illuminated. The contact stated that the vehicle stalled and coasted off the highway. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to nhtsa campaign number: 17v578000 (engine and engine cooling) however, the vehicle year was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 106,000.
CategoryEngine
DateJul 20, 2022
StateOH
Description
Car seized up on my way home from work. Was towed to dealership where it sat for two weeks. Dealership says I need a new engine. The engine I have has not been recalled! I am only able to get my car fixed because of warranty. This is 3rd time I have had this problem and I have only had my car a year. Bought it with 50k miles on it.
CategoryService Brakes, Hydraulic
DateJul 19, 2022
StateLA
Description
The contact owns a 2018 hyundai santa fe sport. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the dome light had failed and the air bag warning light would illuminate while there was a passenger seated in the front passenger's seat. The vehicle was taken to the local dealer but was not diagnosed or repaired. The dealer informed the contact that they could not assist as the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 152,000. Parts distribution disconnect.
CategoryEngine
DateJul 18, 2022
StateTX
Description
With no dashboard lights illuminated, the engine completely seized while driving 60 mph on the highway. I was thankfully able to get it off to the side. The vehicle has been inspected by the dealership and is currently awaiting a warranty approval for a new engine.
CategoryEngine
DateJul 08, 2022
StateIL
Description
The contact owns a 2018 hyundai santa fe sport. The contact stated that upon taking the vehicle to several independent mechanics for oil changes, she was informed at each occasion that the vehicle was experiencing excessive oil consumption. The vehicle was taken to the local dealer where it was diagnosed that an overnight soak procedure needed to be performed to compensate or resolve the issue. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 68,000. The consumer stated the have to fill the vehicle with oil every 2 weeks between oil changes.
CategoryService Brakes, Hydraulic
DateJun 30, 2022
StateNM
Description
The contact owns a 2018 hyundai santa fe sport. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateJun 28, 2022
StateMO
Description
The contact owns a 2018 hyundai santa fe sport. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateJun 28, 2022
StateTX
Description
The contact owns a 2018 hyundai santa fe. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and james wood hyundai (2110 us-287, decatur, tx 76234) were made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
CategoryEngine, Engine And Engine Cooling:engine:gasoline:turbo/supercharger
DateJun 17, 2022
StateCO
Description
The contact owns a 2018 hyundai santa fe sport. The contact stated that while driving at 60 mph, the vehicle independently downshifted without warning. The vehicle continued to hesitate upon depression of the accelerator as the vehicle failed to accelerate above 30 mph. Due to the failure, the contact had the vehicle towed to the dealer where she was informed that the vehicle needed a long block and turbo replacement. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 64,000.
CategoryService Brakes, Hydraulic
DateJun 17, 2022
StateSC
Description
The contact owns a 2018 hyundai santa fe. The contact received notification of nhtsa campaign number: 22v056000 (service brake, hydraulics) however, the part to do the recall repair was not yet available. The dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateJun 17, 2022
StateMA
Description
The contact owns a 2018 hyundai santa fe. The contact received a notification for nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryUnknown Or Other
DateJun 17, 2022
StateLA
Description
I had damages during hurricane ida in aug 2021. Mostly paint scratches and dents. I was finally called for repairs to body shop in may 2022. They refused job because I had a factory paint defect (existing paint is peeling off of e coat) and stated I need a whole new paint job. Two other repair shops say also it is a factory defect. Pearl white color. Dealership states I'm out of warranty.
CategoryService Brakes, Hydraulic
DateJun 13, 2022
StateFL
Description
The contact owns a 2018 hyundai santa fe sport. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the dealer was contacted and informed him that the remedy was not available when he first received the notice several months ago. The contact stated that he recently received a second notice that stated to contact the dealer to schedule a recall repair appointment. The contact stated that he called the dealer again who informed him that the parts were still not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic, Service Brakes, Hydraulic
DateJun 10, 2022
StateCO
Description
The contact owns a 2018 hyundai santa fe. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateJun 10, 2022
StateNY
Description
The contact owns a 2018 hyundai santa fe. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact has stated that the dealer completed the repair.
CategoryService Brakes, Hydraulic
DateJun 09, 2022
StateGA
Description
The contact owns a 2018 hyundai santa fe sport. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
CategoryUnknown Or Other
DateJun 08, 2022
StateNY
Description
Second notice of recall that I received and hyundai notified me that there is still no fix. Hyundai on central avenue ny. Manager I spoke with was chris (service manager)
CategoryService Brakes
DateJun 01, 2022
StatePA
Description
Hyundai initiated a recall campaign 218 on 02/02/2022 for: vehicles that are equipped with anti-lock brake system ("abs") modules that could malfunction internally and cause an electrical short over time. Urgent: fire risk when parked the manufacturer has failed to remedy this safety recall for your vehicle in a timely manner. I am unable to park my vehicle in garage and have not heard any response when this will be remedied.
CategoryElectrical System
DateMay 31, 2022
StateVA
Description
I see that the repair parts are available for 2018 santé fen sport model in the hyundai lineup... I contacted the dealer colonial hyundai in colonial heights va. The nice young lady said that the parts were not yet available... Well,, which is correct. Thank you ...[xxx] [xxx] ph [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
CategoryEngine
DateMay 27, 2022
StateVA
Description
I own a 2018 hyundai santa fe sport. In november, 2021 I began noticing the vehicle using an abnormal amount of oil between oil changes. Fast forward to april, 2022, I was instructed by the hyundai dealership to bring it in for an oil consumption study. After the first 1,000 mile interval, I was told to submit my service records. I submitted as requested. I was then told hyundai was requiring the service department to remove my valve cover and take pictures of valve train to submit. I left the vehicle for required work. I picked up the vehicle after close of business hours and made it less than a mile from the dealership when the check engine light illuminated and the vehicle would barely run. The vehicle was towed back to the dealership. A diagnostic test was conducted where I was told the high pressure fuel pump was bad. I was charged 50 for repairs and “assured” it was nothing the dealership did. After researching myself and speaking to other hyundai service departments, I learned the high pressure fuel pump needed removal to pull the valve cover. The dealership has yet to take responsibility or refund my money.
CategoryService Brakes, Hydraulic
DateMay 24, 2022
StateMD
Description
The contact owns a 2018 hyundai santa fe sport. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact drove to the dealer and it was confirmed that parts were not yet available. The contact then received a second notice that informed her to take her vehicle to the dealer to service the recall. She then called the dealer and was again informed that parts remained unavailable. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateMay 23, 2022
StateNY
Description
The contact owns a 2018 hyundai santa fe sport. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulics) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryEngine, Power Train
DateMay 21, 2022
StatePA
Description
Oil light does not come on despite being completely empty of oil. After oil changes the oil is burned and empty at 500-600 miles. Hyundai dealership did a consumption test and said yes their is a problem but won't fix under warranty. They also stated it is a defective known engine problem but hyundai won't fix.
CategoryWheels
DateMay 21, 2022
StateIL
Description
The dealership informed me that my tires are dry rotted
CategoryEngine
DateMay 20, 2022
StateCA
Description
2018 santa fe sport. Consumer writes in regard to nhtsa safety recall 22v-560. The consumer stated the vehicle had a recall, but there was no fix available. The consumer requested a loaner vehicle or, for the vehicle to be bought back.
CategoryService Brakes, Hydraulic
DateMay 20, 2022
StateTN
Description
The contact owns a 2018 hyundai santa fe sport. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic, Service Brakes, Hydraulic, Service Brakes, Hydraulic
DateMay 10, 2022
StateFL
Description
The contact owns a 2018 hyundai santa fe sport. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
CategoryElectrical System, Service Brakes
DateMay 04, 2022
StateIL
Description
It's been 3 months since recall notice and hyundai still is not able to fix my auto. Concerned over possibility of it catching fire!
CategoryService Brakes, Hydraulic
DateApr 25, 2022
StatePA
Description
The contact owns a 2018 hyundai santa fe sport. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The manufacturer advised the contact to park outside and away from structures until the recall repair was completed. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateApr 21, 2022
StateFL
Description
The contact owns a 2018 hyundai santa fe sport. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was a loud sound coming from the vehicle while braking. The vehicle failed to stop immediately while the brake pedal was depressed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was taken to an independent mechanic and diagnosed with abs module failure. The mechanic informed the contact that the abs module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
CategoryService Brakes, Hydraulic
DateApr 20, 2022
StateNY
Description
The contact owns a 2018 hyundai santa fe sport. The contact received notification of nhtsa campaign number: 22v0560000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryService Brakes, Hydraulic
DateApr 07, 2022
StatePA
Description
The contact owns a 2018 hyundai santa fe. The contact stated that she received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vin was not available.
CategoryService Brakes, Hydraulic
DateApr 05, 2022
StateHI
Description
The contact owns a 2018 hyundai santa fe sport. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that they had suspended the recall. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateApr 05, 2022
StateTX
Description
The contact owns a 2018 hyundai santa fe sport. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure. Part distribution disconnect.
CategoryUnknown Or Other
DateApr 05, 2022
StatePA
Description
The contact owns a 2018 hyundai santa fe. The contact stated while driving approximately 10 mph, the vehicle independently came to an abrupt stop. There were several unknown warning lights illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The vehicle was diagnosed with alternator, battery, and starter failures. The vehicle was repaired three times. The manufacturer was notified of the failure but provided no assistance. The approximate failure mileage was 100,000.
CategoryUnknown Or Other
DateApr 05, 2022
StateNY
Description
The contact owns a 2018 hyundai santa fe sport. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact veered to the side of the road. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs were misfiring and the coil and spark plug wires needed to be replaced. The vehicle was repaired. Additionally, the contact stated that the vehicle was consuming an excessive amount of oil. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 97,000.
CategoryEngine
DateApr 04, 2022
StateNY
Description
The contact owns a 2018 hyundai santa fe sport. The contact stated while driving approximately 63 mph, the vehicle stalled. The contact stated that the check engine and abs warning lights were illuminated. The vehicle was taken to an independent mechanic and was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 74,500.
CategoryService Brakes, Hydraulic
DateApr 04, 2022
StateMO
Description
The contact owns a 2018 hyundai santa fe sport. The contact received notification of nhtsa campaign number: 22v056000 (service brakes. Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryFirerelated
DateMar 07, 2022
StateTN
Description
The contact owned a 2018 hyundai santa fe sport. The contact stated that while driving at an undisclosed speed, the vehicle felt like there was a flat tire. The vehicle then lost motive power and caught fire. The fire started from under the hood. There was no injury sustained and no medical treatment was received. The fire department was able to extinguish the fire, and a fire department report was filed. The vehicle was towed to an impound lot and deemed totaled by the insurance company. The dealer was made aware of the failure and provided the contact with a copy of the bill of sale. The manufacturer was not made aware of the failure. The contact related the failure to nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the vin was not included in the recall. The failure mileage was approximately 80,000. While driving car was totaled due to an engine fire.
CategoryElectrical System, Service Brakes
DateFeb 12, 2022
StateFL
Description
Recall on engine compartment , service brakes hydraulic,
CategoryEngine
DateFeb 10, 2022
StateIL
Description
The contact's daughter owns a 2018 hyundai santa fe. The contact stated while driving at an undisclosed speed, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no further assistance was provided. The failure mileage was unknown. The vin was not available.*tp
CategoryService Brakes, Hydraulic
DateFeb 10, 2022
StatePA
Description
The contact owns a 2018 hyundai santa fe sport. The contact was informed by his friend of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer has not been made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryUnknown Or Other
DateFeb 08, 2022
StateWI
Description
This vehicle has had regular oil changes and at 73000 miles the oil light came on. The oil had been changed recently, and it was only 1000 miles after that change so it should not have been out of oil. When checked, it was down 3. 5 quarts. Added oil, and made an appointment to have it checked. Learned of oil consumption issue, and of a recall issued for up to 2017 with this engine but nothing for 2018. Dealership began an oil consumption test and vehicle was brought in at intervals to check consumption, which was excessively high at 2. To 2. 5 quarts for 1000 miles. Continued the oil consumption testing, then moved on to an engine cleaning with a valvoline product through the dealership and hpp as a recommended "fix" despite this engine being recalled in earlier years. After that cleaning the car stalled twice at stoplights, and if you sit long enough at a stop sign or light the engine feels as if it wants to cut out. The car shakes and sometimes makes a noise as it does this. Brought it to the dealer after 500 miles and it was down a half quart, and they told me that was not enough and to drive it more. They topped off the oil, and after 2000 miles the oil light came on every single time I turned left, and when checked it was down 4 quarts. Brought it back to the dealership and they said that is definitely problematic, started the process of going through hpp and are currently dropping the oil pan to check for metal shavings, etc. Car now has 88000 miles and is consuming oil excessively in a detrimental manner, shakes intermittently at stops (even when car is warm and has been driven for some time), sometimes hesitates between first and second gear, unsafe and worrisome to drive on the highway knowing that other cars have stopped with no warning after having identical issues. Currently awaiting word from the dealer and hpp, but would expect engine replacement as has been initiated for other cars of this make/model and engine.
CategoryEngine
DateFeb 05, 2022
StateCA
Description
My vehicle is burning oil excessively. I have measured this precisely. I have had to add oil five times since july 25, 2021 and it is not february 5, 2022. Each time the consumption got worse. The consumption as been 2076, 1732, 1271, 1120, and 1000 miles per quart. I am afraid that my engine will eventually fail while I am driving possibly stopping the vehicle in the middle of the freeway, creating a hazard for myself and others. This could result in a serious accident. I have found on the internet that many other persons are experiencing the same exact issue. Please force hyundai to recall the engines that are failing and replace them with engines that do not fail. Since july the vehicle has been driven 6286 miles and currently has only 49990 miles.
CategoryService Brakes, Vehicle Speed Control
DateFeb 03, 2022
StateAL
Description
I was at the tim hortons drive-thru stopped behind a car in front of me the car in front of me started to go to the order window , as I let off the brake to start to go my suv took off full speed! I hit the brakes as hard as I could and the car kept moving forward like the throttle was stuck at full acceleration. I wasn't even hitting the gas pedal, after my vehicle struck the car and continued to smash into the car while I was holding a brake I put it in neutral and then the car finally came to a stop. I had 5 children in the car. And I am seeing this being an issue in alot of hyandai vehicles. And alot of complaint with this same issue. If this would have happened on the hiway it could have possibly killed or injured someone. I am scared to death to drive the vehicle again.
CategoryUnknown Or Other
DateJan 10, 2022
StatePR
Description
2018 hyundai santa fe sport. Consumer writes in regards to parts being unavailable to perform safety recall.
CategoryEngine
DateJan 04, 2022
StateMO
Description
The contact owns a 2018 hyundai santa fe sport. The contact stated that while driving at various speeds, an abnormal knocking noise would emit from the vehicle as the check engine light had illuminated on the instrument panel. One day as the contact was driving 70 mph, the vehicle began shaking as the check engine light illuminated on the instrument panel. The contact had taken the vehicle to an independent mechanic who discovered that the spark plugs needed to be replaced. The contact's friend attempted to replace the spark plugs; however, he discovered oil on the spark plugs and informed the contact it was a major concern. The manufacturer was notified of the failure and the contact was given a claim number and referred to a dealer for assistance. The vehicle was taken to a dealer where it remained in their possession for a month. The manufacturer later denied his claim and he was given an estimate for the repair. The vehicle had yet to be repaired. The failure mileage was approximately 94,000.
CategoryEngine, Unknown Or Other
DateDec 13, 2021
StateFL
Description
There appears to be a problem with the intake manifold. Car is throwing a code of p200a. The baffles get stuck causing the car to lose power, usually 3 times in a row. I nearly got rear ended twice because of this and it threw my husband an myself toward the window.
CategoryEngine, Unknown Or Other
DateNov 08, 2021
StateNY
Description
Purchased a new car from plaza hyundai dealership in brooklyn ny 5/25/2019, had problems a year later but due to covid, dealership wasn't open. Called hyundai consumer affairs may 2020 as I also found out there was an open recall that was supposed to be done with the ecm & cluster update-engine monitoring logic product improvement for santa fes from 2011-2019. There was and still is an open recall listed from 08/09/2018 that the car was still at plaza hyundai dealership for. In 2020, I was told that a buyback wasn't possible due to there not being any record of active recalls. On september 22, 2021, our car broke down on the highway, with it being the engine issue that is currently on recall. We have an unusable car still being paid for, a car that shouldn't have been sold to us because it was on recall, a car that should've been buyback but wasn't due to greed, and no answers as hyundai is saying that the buyback period has ended since the first use was february 2018, even though we became owners of the car 5/25/2019. The component that failed was the engine. Its currently in plaza hyundai's service lot. Our safety was put at risk not once but twice, but the most recent being 9/21/2021, we were on a major highway at 70mph when the engine started to slow down, smoke, and vibrate violently. The vehicle is currently being serviced for parts, but they don't think its the engine. There were previous issues but I would have to recollect on the memory of when.
CategoryEngine
DateOct 13, 2021
StateTX
Description
The contact owns a 2018 hyundai santa fe sport. The contact stated that the oil warning light illuminated while driving at various speeds. Upon inspection of the vehicle, the contact discovered that his vehicle was consuming a quart of oil every 1,000 miles. The contact had taken the vehicle to a dealer where an oil consumption test was performed, and the mechanic informed him that the oil consumption was normal. The manufacturer was also notified of the failure and provided him the same information as the dealer. The vehicle and yet to be repaired. The failure mileage was approximately 80,000.
CategoryExterior Lighting:brake Lights
DateOct 11, 2021
StateTX
Description
Early 2020, I had multiple reports that my driver side brake light was not functioning properly/off when I brake. I replaced the brake light bulb in summer 2020. Not long thereafter, I heard the same complaint from other drivers who noticed and were able to notify me while at a stop. I had it checked at a local oil change shop and they found nothing wrong. This year, I was told at separate times that it was not turning on. A couple of days ago, I had someone I knew report that the night brake lights function but when I brake, the driver side light is off. It could be an internal wiring issue or something else I can't reach. Either way, it is a brand new car I bought and should not experience issues this early. The earliest they can get my car into the dealership service department is november 16, 2021.
CategoryUnknown Or Other
DateSep 27, 2021
StateCA
Description
Vehicle lost complete control of steering, as it felt "loose" during a left turn at an intersection. Vehicle could not be controlled by steering wheel causing me to drive into oncoming traffic lanes until vehicle slowed to a stop.
CategoryEngine
DateSep 25, 2021
StateNY
Description
On 9/22/21, was driving on a major highway when gears started spinning loudly, acceleration went down to 30mph from 65mph, car started vibrating and smoke coming from the exhaust. Made it safely to the next exit without incident by a prayer and slowly made our way to a hyundai dealer at 5-10mph, any faster would shut down the car. We barely made it and tow truck came and towed it to original dealer that sold it to us. Previously we told them about the recall update but it went on deaf ears from the dealer and hyundai. Now we don't have a car, and most likely needs a new engine.
CategoryUnknown Or Other
DateSep 09, 2021
StateFL
Description
My vehicle is available for inspection upon request. On multiple occasions the fluid in coolant reservoir has drained out. There is no visible signs of coolant on the under carriage nor is there a puddle on the floor of my garage and no warning lights have come on. In the span of approximately 2 weeks the fluid dropped 1/4 of an inch. Hyundia of wesley chapel (in wesley chapel, fl) has had my vehicle on two occasions for this issue. They documented a lose of pressure in the coolant system of 10psi after an extended pressure test on a cold engine. Various other tests were performed but the source of the loss of coolant has not been found. The vehicle also intermittently experiences a loss of power when trying to accelerate from a full stop. The above mentioned dealership has not been able to replicate this issue either.
CategoryUnknown Or Other
DateSep 04, 2021
StateTX
Description
The pearl white paint is chipping from the hood of my 2018 hyundai santa fe sport. The issue is getting worse, with new chipped spots appearing monthly. This should not be an issue with a vehicle that is garage kept and barely 3 years old. This is due to poor paint quality and hyundai should assume responsibility for correcting this painting defect. This issue is rampant across the country and significantly impacts a consumer's resale value.
CategoryAir Bags: Air Bag/restraint Control Module
DateAug 30, 2021
StateOR
Description
2018 hyundai santa fe. Consumer writes requesting that airbag sensor in vehicle be deactivated. The consumer stated the airbag would not activate due to being petite. The consumer questioned if there was a fix.
CategoryUnknown Or Other, Vehicle Speed Control
DateAug 23, 2021
StateFL
Description
This will be the fourth time our vehicle has to go to the dealer. We purchased this car in april of this year and the car has lived more at the dealer service department than with us. The first time, the car started smoking and left us stranded. The dealer changed out the fuel injectors. When it randomly started smoking it smelled strongly of gas and we were scared that the car would catch fire. The other times were due to the car not accelerating as it should on the highway making it quite difficult to merge and speed up as needed on the highway. This time, it's the same thing. The car does not want to shift gears and it's very dangerous when you are trying to accelerate to get to the right speed and you have cars coming in close from behind and there is no way to signal to them that the car is having trouble shifting. This problem started again yesterday. The check engine light turned on yesterday as well and we took the car to autozone to scan it. The only code that came up was abs. The car just got towed to the dealer yet again but I have lost hope that they will be able to fix the issue as they have failed 3 times already. (one of these times the dealer failed to refill my radiator coolant after the flushed it causing the car to overheat as well and the car ac malfunctioned as well as a result.
CategoryEngine
DateAug 11, 2021
StateMI
Description
First my car started consuming and alarming amont of oil at 40000 to 50000 miles in 2020. I have been put through 3 oil consumption test and every 1,000 miles I took it in it was consuming more oil. One time it had lost 4 quart of oil in 1,000 miles with no oil leaks detected. They never did anything about it. Early 2021 while I was on the highway in traffic going 70 miles per hour. Mile car started to sputter and slowed down to 30 miles per hour in the middle of the highway at night. I was so afraid that I would be hit. Another time it slowed down on the highway 1 day after I got an oil change and I was out of town on a sunday. The car was struggling to get up a highway hill at 25 miles an hour with other cars going well over the 70 mile speed limt. I was terrified. The dealer finally admitted that the engin is bad but hyundai will not replace it. Help please!!!!!
CategoryEngine
DateJul 29, 2021
StateFL
Description
Desde hace 3 meses la camioneta ha estado presentando el encendido de la luz de testigo de aceite lo cual indica que el el motor a quedado sin aceite lo lleve al concesionario para que revisen cuál es la falla y para que la garantía de hyundai tiene 100000 millas y aún no las tengo y me indican que el fabricante no cubre la garantía, también tengo una garantía extendida y le han indicado que el concesionario debe revisar el problema y tampoco he logrado que lo hagan, me siento de manos atadas dos garantías y ninguna quiere cubrir el problema
CategoryAir Bags
DateJul 08, 2021
StateNJ
Description
Defective passenger airbag,the airbag warning light flickers on and off periodically I was told by a licensed mechanic the sensor for the front passenger seat may not deploy during a collision
CategoryEngine
DateJun 16, 2021
StatePA
Description
The contact owns a 2018 hyundai santa fe sport. The contact stated while driving at various speeds, the vehicle stalled with the oil warning light illuminated on the instrument panel. The contact took the vehicle to the dealer who replaced the gasket, engine plug, and replenished the oil. After return of the vehicle, the contact heard an abnormal knocking sound coming from the engine. Additionally, there was an abnormal odor of burning engine oil. The contact also stated that while driving at an undisclosed speed, the vehicle hesitated while depressing the accelerator pedal. The vehicle was taken to an independent mechanic where metal shavings were discovered in the oil pan. Due to the failure, the contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 45,000.
CategoryVisibility/wiper
DateJan 17, 2021
StateTN
Description
On the night of 01/13/2021 I left my suv parked outside for the first time in 25 decree weather . The next morning at 5am I started my car by remote start to get the ice off the windows . I then drove to work and parked my suv. When I went to leave at 3pm the rear window was shattering you could even hear it cracking all over it it blew a hole in it ! There was not o piece of the rear window that was not shattered . My suv was parked with the rear window facing the sun. My suv has always been kept in my heated garage at night unt the night in question ! I do not know if the heat from the sun caused this to happen do to the window being so cold! But I do know it was parked in a private parking lot with nothing around it ! I would appreciate any input on this matter! Thanks
CategoryEngine, Fuel/propulsion System
DateDec 29, 2020
StateFL
Description
The car began shuttering while driving down a main street (45-50mph). When we pulled over we smelled gasoline and burning. The car was towed to hyundai service department. The service department informed my the fuel injectors were leaking causing a fire. The are replying the fuel injectors and told me it would be wise to have them replace all sparks plugs (0) while they had the engine opened up.
CategoryEngine
DateNov 18, 2020
StateSC
Description
Vehicle died when driving on city street then would not start. Had to have vehicle towed. Was told it was the alternator and the battery is dead. Hyundai won't replace the battery as they said battery was over 3 years old. The battery was fine until the alternator killed the battery. Vehicle is still at dealership so I don't have any paperwork yet
CategoryEngine, Power Train, Vehicle Speed Control
DateOct 01, 2020
StateGA
Description
I have been stopped at a single light (on a state highway) and waiting to turn left but when I accelerated the vehicle did not go. But in a second it took off but I braked because by now it was not safe/clear to go. Also, when I use cruse it goes down hill while raising the rpms (always), this is my third hyundai vehicle therefore I have never had this happen before.
CategoryUnknown Or Other
DateSep 16, 2020
StateNC
Description
Where the air conditioning comes from is broken from inside. I tried to lock the air when it was too cold then vent went inside I did the same on the other part it went inside I took it to get checked day told me that it's broken from inside
CategoryTires:tread/belt
DateSep 09, 2020
StateFL
Description
Tl* the contact owns a 2018 hyundai santa fe equipped with kumho tires, tire line: crugen premium kl33 n/a, tire size: 235/55/r19 n/a, the dot number: 000jtyanh4419. The contact stated while driving 65 mph, the front passenger's side tire was shaking abnormally. The contact drove to a tire shop and notice that the tread belt was separating from the front passenger's side tire. The contact stated that the tire was replaced however, in april the front and rear driver's side tires experienced the same failure. A dealer was not contacted. The manufacturer was informed of the failure. The failure mileage was approximately 23,758.
CategoryUnknown Or Other
DateAug 09, 2020
StateAZ
Description
The vehicle will occasionally stall and sometimes will not start without several attempts. Stalls occasionally when moving
CategoryFuel/propulsion System
DateJul 22, 2020
StateNC
Description
I was driving a few months ago and after getting fuel my check engine light comes on. I drove it for a while and it cleared itself. About 3 weeks ago it came on about 50 miles after putting fuel into it and got it cleared by someone with obs ii reader. Since then ive put about 2000 miles on my car and it came on again about 50 miles after putting fuel into it. I replaced the gas cap making sure it went on correctly but nothing. I smelt leaking fumes with the gas cap on. Im taking it to a repair shop tomorrow to have it looked at.
CategoryFuel/propulsion System
DateJun 13, 2020
StateTX
Description
Severe acceleration hesitation after stopping, when making slow speed turns and after hitting slow speed dips or bumps. Vehicle gives intermittent warning of rollover or excessive vehicle angel. This occures during good weather conditions, however, this behavior creates collision and safety hazards, as the fuel system appears to be shut down as if a rollover has occured, when it has not!!
CategoryUnknown Or Other
DateJun 09, 2020
StatePR
Description
One day for no apparent reason the bsd system stopped working. *tr
CategoryUnknown Or Other
DateMay 03, 2020
StateOH
Description
The rear camera has a blue screen this is known for hyundai santa fe sport. Also my suv ran hot while driving. The suv is only 2 years why is the antifreeze/coolant ran out. It was bone dry. Talk to car shop and I was told that the water pump usually ho out on the hyundai santa fe sport. Also my suv act like it dont want excellarate and switch gears especially when turning.
CategoryAir Bags, Exterior Lighting, Structure:body
DateApr 02, 2020
StateMI
Description
Driving a rental car at 4:30 a. M. On country road attempting to catch our flight back home. After driving approx. 20 minutes, headlights went out and dashboard lights. We had no visibility, attempted to stop vehicle, left pavement and struck a tree. During our week rental of this vehicle we did have issues with suv losing power when climbing a hill, but not a steep one at all. Suv would drop at least 10 mph when doing so. Not sure if these two issues are related at all.
CategoryElectrical System, Engine
DateMar 08, 2020
StateMN
Description
80 miles into a weeks vacation my engine light came on, car was still drivable, backtracked 20 miles to dealer, left my nice car (11,000 miles)there for the week while using a rental car with 177,000 miles on it. Problem was pertaining to campaign 953 engine problems. A wiring harness was put in, and the dealer updated the software that had been updated that march, and they said that was all fixed. I have watched the video on this campaign problem, and it scares me where I cannot take my car out of town/on vacations out west! If this engine fails, I wouldn't always be able to get to a dealer. I'm living in the fear of this, and am supposed to have "peace of mind" enjoying my nice car? I had to leave vacation a day early( resort paid for that final night we didn't get to enjoy), spent that night in hotel, just to get to that dealer to pick up my car before their closing time. I had to fight to get the full reimbursement for the car rental and one night hotel bill. Through the attorney generals office, hyundai finally paid that which was only fair when a recall was involved! Now I find that I have cancelled going to out of town funerals, and short weekend vacations, because my engine could go out. I have asked for a new engine, and the last message from hyundai was all about my car doesn't fit the description for the lemon law.... Which I have never mentioned. I have asked for statistics on how many engines have had to be replaced because of this campaign 953 issue, but no one has any! Is this true?? How can I get my engine replaced, so I can enjoy my car? That video should never have been out there if I and others have to keep driving with an engine that can be dangerous in many ways!
CategoryEngine, Unknown Or Other
DateMar 07, 2020
StateNC
Description
Everytime I accelerate there is a horrible . And sometimes when coming down from accelerating to stop it seem to be grinding. There is a slipping sound that comes and goes. On city streets and turning
CategoryElectrical System, Steering
DateFeb 08, 2020
StateCA
Description
6 months after I purchase a brand new 2018 santa fe grande my vehicle start cutting off when I turn the wheel a certain way I reported it to the company it will not detect on the machines so they cannot fix it so I'm stuck with a car that continue to cut off and nobody knows why
CategorySteering
DateDec 17, 2019
StateCA
Description
Steering exhibits "stiction" after driving for 20-30 minutes. This becomes worse as speed is increased. Small movements of the wheel produce no steering effect but resistance is felt. When the resistance is overcome, the result is slight over steer. Under these conditions it is difficult to drive in strait line as constant corrections and re-corrections are required back and forth. The effect is that the steering feels to "freeze" until a minimum break out force is applied, resulting in an overshoot past the intended point. It is similarly necessary to apply a positive return to center force to return to strait, as the normally present self centering feel is not present for small steering angles. The problem can sometimes be detected after being at rest for a few moments but is not intrusive at slow speed. However, from ~40 up it is very tiring to stay in lane. Have worked with one dealer who performed a sas calibration with no improvement. They claim "cannot reproduce" but spend most effort trying to persuade me that the steering is normal. However, the issue did not show up until ~ 10,000 miles which included long road trips on the interstate with no issues. Have referred issue to hyundai consumer affairs who have asked me to work with another dealer - currently waiting for a call back.
CategoryUnknown Or Other
DateDec 17, 2019
StateIN
Description
My vehicle hesitates randomly upon acceleration after having stopped..... Going from first gear to third.... It feels like it is about to stall, so I let up on the gas pedal and then immediately press it again to accelorate..... As I then accelerate, the vehicle lurches forward abruptly, jerking everyone inside the vehicle.... In reading about this problem, it seems to have occured in your 2017 santa fe sport suvs.....
CategoryExterior Lighting
DateDec 13, 2019
StateFL
Description
Purchased vehicle in june 2018 and noticed a problem with headlights, shadow on roadway when driving. I noticed in housing that there were finger prints on lenses and took vehicle back to dealer for remedy... They replaced headlight on driver's side. Did not think anything else about it until I drove the vehicle during darkness. Shadows were observed on side of road that could and did hide bikers/walkers on the side of the roadway. Upon closer inspection of the lights while parked, I noticed that these shadows were also observed on the passenger side. Passengers in vehicle also noticed headlight problems on both sides of vehicle. I contacted dealer about this problem and was told that this was made that way during manufacturing. As time passed, anytime that I took vehicle out during night time hours, whether on the highway, interstate, or country road, these dark spots were always visible and continue to prevent me as a driver from seeing the roadway in its entirety. A photo is attached that was taken today, but the problem has persisted and have met with no solution being offered by the dealer or manufacturer. I decided to file a formal complaint on this ongoing problem with this vehicle's lighting problems.
CategoryVehicle Speed Control
DateDec 08, 2019
StateDC
Description
Slow to accelerated I have to re press the pedal just to try an speed up on the highway im getting honked at trying to go up hills I have to press it to the floor to go up hills an it idles out an its very dangerous to drive on the freeway I cant go past 50mph an I use sport mode its dosnt help it this should be a recall in all the hyundai cars .
CategoryPower Train
DateNov 23, 2019
StateWA
Description
The complaint is in regards the acceleration from either a rolling slow or from a stop to merge into traffic or open lane next to you on the freeway. When you need accelerate I'm getting a severe lag or noresponse from the accelerator. In the last two weeks I've had two occasions where I needed some quick acceleration in order to avoid a bad situation and the car just basically didn't accelerate causing the other drivers to have to brake in order to avoid a near collision. I've been complaining about this issue with this car now since I purchased it. Took the car to the dealership and had one of the service techs drive with me said well it was in the eco-mode so you can expect that but I'm here to tell you that it is unacceptable that when you push on accelerator the car dangerously hesitates and is going to get somebody badly injured. So today it happened to me again on northbound I-5 in tacoma, wa, I was trying to get into another lane in stop and go traffic I had accelerate quickly the car just severely hesitated for 1-2 seconds and did nothing??. After this incident I drove the car directly to the hyundai dealership in renton washington and told them that I would not drive the car anymore until somebody looked at it that there was a severe safety issue and that somebody was going to get hurt badly. It appears that many people are having the same issue.. I have a 2018 hyundai santa fe ultimate 2. 0 all wheel drive. I tried testing it in sport mode to see if the performance would be a little bit better and it did also hesitate in the sport mode as well. When you punch the accelerator from a creeping speed or a rolling in slow traffic and wanting to accelerate to a different lane or coming out of a parking lot onto oncoming traffic is really when you notice issue. This is a safety concern, please advise. Thank you.
CategorySeats:front Assembly:seat Heater/cooler
DateOct 18, 2019
StateIL
Description
Tl* the contact owns a 2018 hyundai santa fe. While the contact's father was driving various speeds, he noticed an abnormal odor coming from the vehicle. Once the vehicle was home, the contact opened the front passenger door and noticed that the passenger seat had burned without warning. There was no indication of any flames. The vehicle was taken to green hyundai (1200 s dirksen pkwy, springfield, il 62703, (217) 525-1370) to be diagnosed, but the cause of the failure could not be determined. The dealer stated that the seat cover was cut by an object. The vehicle was taken to an independent mechanic who inspected the seat and confirmed that it was burned by a faulty seat warmer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,845. *ln*jb *tp
CategoryElectrical System, Exterior Lighting:brake Lights
DateSep 25, 2019
StateFL
Description
Tl* the contact owns a 2018 hyundai santa fe sport. While the vehicle was parked and shut off, the rear brake lights were illuminated and smoke and flames were present under the front passenger side of the vehicle. The flames were extinguished by the campus police prior to the fire department's arrival. The fire department disconnected the vehicle's battery. A campus police report and a fire department report were filed. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 10,000.
CategoryEngine, Fuel/propulsion System
DateSep 09, 2019
StateCT
Description
Tl* the contact owns a 2018 hyundai santa fe sport. While driving with a half tank of fuel in the vehicle, it began to stall on the highway. The contact noticed fuel coming out of the exhaust and the vehicle ran completely out of fuel as she pulled over to the shoulder. The state police pulled up behind her and ordered her to get away from the vehicle due to the fuel and fumes. The vehicle was towed to m. J. Sullivan hyundai (452 broad st c, new london, ct 06320, 860-437-6179) where it was diagnosed that two fuel injectors were stuck open and caused the vehicle to stall. The contact noticed a large amount of fuel was in the oil pan due to the dipstick. According to the dealer, the manufacturer suggested that they replace the fuel injectors, drain the oil, and place new oil in the engine. The dealer stated that was all they would do to the vehicle. The contact called the manufacturer to get a case for a possible buyback. The manufacturer denied the buyback request and offered one month car payment to resolve the matter. The manufacturer suggested the contact reach out to the better business bureau. The dealer refused to provide a loaner vehicle. The vehicle was retrieved and driven to the contacts home. The failure mileage was 14,210. The vin was unknown.
CategoryElectrical System
DateJul 19, 2019
StateIL
Description
I called the dealership to report a hot smell in my car on tuesday. They told me to bring it in for service inspection. Thursday morning the car was driven for a short time and parked in the drive way after. Approximately two hours to two and a half hours later the car cab was full of smoke. The fire department and sheriffs department both arrived on scene.
CategoryEngine
DateJul 19, 2019
StateWI
Description
A recall letter from hyundai on my 2018 santa fe on a knock sensor took it to my dealership they did what ever the recall was 3 miles down the road my car went intp limp mode took me from 70mph to 30 call the dealer had to limp it back they hah it for 3 weeks had the wire harness replaced asked they had any trouble with this as we were going on vacaton they said no half way through our trip to south dakota it went into limp mode again this time the speed was 80mph on the highway I called hyundai doesnt seem they care if we were killed or not offered a few hundred dollars our vacation was ruined I dont feel safe in this suv but cant seem to get help from hyundai I will never buy another one
CategoryService Brakes
DateJun 22, 2019
StateCA
Description
I submitted a complaint on june 11, #11219391 but have received no response, and it does not show as a filed complaint. Please advise the status of this complaint. Thanks
CategoryUnknown Or Other
DateJun 12, 2019
StateNJ
Description
In august of 2018, my 3 month old santa fe sport caught fire and was completely destroyed. I was driving on the nj turnpike headed to obx for vacation. I was following my sister down when they stopped to let their dog out at a rest area. I pulled into the space next to them and as soon as I turned the car off, it went up in flames. By the time the fire dept arrived it was engulfed and I lost everything.
CategoryService Brakes
DateJun 11, 2019
StateCA
Description
I rented the vehicle from enterprise rent a car on may 28. It seemed to run fine then and on the morning of may 29. But about 3. 45p. M. I was driving on city streets in arcadia to my doctor's appointment when I saw a car ahead of me suddenly put on its brake lights. I pressed my brakes, but my car did not slow. I had to swerve around the car ahead of me. Shortly thereafter, the brakes started working again. At the next traffic light, I made a left behind another car. At the next traffic light, I was going to make a right behind the car ahead of me. It was stopped at a red light. I was about 50 yards away, when I pressed on my brakes, but the car did not slow. I pressed as hard as I could, but the car kept going and going and rear-ended the car in front of me. It then jumped back and hit the other car again. It was a frightening experience. To the best of my recollection, I have not caused a traffic accident in more than 30 years. The other driver and I pulled over and exchanged information. Badly shaken, I drove to my doctor's office and told him about it. Upon leaving his office, I was driving slowly in his parking lot because of the brakes,, but the brakes would not work again. This terrified me as the traffic on the road ahead was full of cars. As I went over a speed bump, the brakes came back on. I drove home at about 15 mph, and about 100 yards behind any other car. I was very afraid. I parked my car at home. The next day, I called enterprise to have them tow the car away. Aaa came and did that on may 30.
CategoryEngine
DateJun 07, 2019
StateKS
Description
While driving my practically new 2018 hyundai santa fe sport with 11,653 miles, it suddenly jerked out of cruise at 65 mph and the dashboard lit up along with the touch screen that said to call customer care immediately. A nice man at the other end of the phone checked my car as I was driving but could find nothing after running the diagnostic. He said I should be able to drive it about another 300 miles but should get to my dealership as soon as possible. I told him I was over 300 miles from home so he helped locate a hyundai dealership closer and I headed that way while still talking to the customer care guy. As I was getting on the on-ramp to travel I-35, the car jerked and acted like it lost power and I pulled over. The guy called a tow truck to come after the car and have it towed to the dealership. My car went to the nearest dealership where they ran a diagnostic and could not find anything either and said they had to wait on hyundai corporate to authorize them to check the engine. That took several more days but once they received the authorization, they dropped the oil pan and found metal shavings in the oil which indicated my engine was blown and would need a replacement. Initially, they said it might take up to 6 weeks. After several phone calls hyundai finally assigned me a case number and a case manager. The case manager was worthless, would not return my calls or send any updates about the status of my vehicle. Finally, hyundai corporate assigned me another case manager and after looking at my state's lemon laws, I asked them to buy my car back from me. The second case manager sent me a letter asking for some documentation and told me they would send a re-purchase offer. That was over a month ago and I still have heard nothing from hyundai. It has now been 83 days since my car quit with no resolution in sight.
CategoryFuel/propulsion System, Structure:body
DateMay 03, 2019
StateGA
Description
The bracket holding the charcoal canister broke and the undercarriage of the vehicle was damaged
CategoryEngine
DateApr 20, 2019
StateTX
Description
Engine noise when starting hyundai santa fe 2018 stationary
CategoryEngine
DateApr 09, 2019
StatePA
Description
I was driving on the interstate at 70 mph and the engine suddenly shut off, it has been at the hyundai garage in dubois, pa for 3 weeks waiting for a new engine and it is a new vehicle with only 12. 600 miles?
CategoryEngine, Fuel/propulsion System
DateApr 06, 2019
StateNM
Description
About a month ago I was driving home to santa fe new mexico with my wife and dog. The vehicle began to sputter and died on the side of the road. I called blue link which is the hyundai road side assistance club and they towed my vehicle into fiesta hyundai in santa fe. At first they said my oil was over filled. I called jiffy lube where I had it service 5 days prior and they sent their manager to hyundai. Upon his arrival the service manager at hyundai said they made a mistake and it was a fuel injector that was stuck on and filed the cylinder with fuel causing the vehicle to shut down. They replace the fuel nozzle after 3 days I got the vehicle back and headed to mckinney texas, I made it to wichita falls texas and the car sputtered and died again this time not even turning over when you pushed the button. Once again I called blue link and they towed the vehicle into hyundai to be serviced. They called me the next day said they would look at it and advise me. They never called me back so I had to call them. They said that the catalytic converter blew off. They said they would have it in the morning. That nerve happened and they have not called me back since and that was 6 days ago. This vehicle pouring fuel into a cylinder is a fire hazard. This time it built up enough combustion to blow the catalytic converter completely off. I do not know the reason for this as of yet as they are non responsive but I have filed a lemon law case against hyundai and am awaiting their decision. This car is not safe and I refuse to get back onto it again. It has stranding myself and my family dog included twice now on the side of the road.. The vehicle was in motion when the engine died both times. *tr
CategoryEngine
DateApr 01, 2019
StateFL
Description
Tl* the contact owns a 2018 hyundai santa fe sport. While accelerating from a stop, the vehicle stalled. The contact had to restart the vehicle and the battery warning indicator illuminated. The failure occurred intermittently. Coconut creek hyundai (4960 north fl-7, coconut creek, fl 33073, (888) 441-7737) diagnosed the vehicle, but could not find a failure. The manufacturer was not made aware of the failure. The failure mileage was 8,000.
CategoryEngine
DateMar 26, 2019
StateNJ
Description
Driving vehicle on the parkway at approximately 65 mph, engine felt like it was shutting down, car stopped accelerating, engine light was blinking, speedometer stopped working, blue link notification system advised to get to service today. This occurred one week after the car received a software update for a knock sensor recall. Car has been in service since 3/9/19; dealership replaced wiriing harness per hyundai's recommendation, when they test drove the vehicle, the issue has not resolved. They are waiting for hyundai to advise of next steps. I do not feel safe ever getting back in this vehicle due to all of the current issues surrounding hyundai engines, including fires.
CategoryEngine
DateMar 24, 2019
StateNJ
Description
My wife was driving on nj parkway in heavy rush hour traffic doing 70 miles an hour. Car then stuttered and slowed down, with her having to move three lanes over while trying to get over bridge. Hyundai blue link came on and told her to get car immediately to the dealer. When taken to dealer they said due to the knock sensor update the engine will need to be replaced at 27,000 miles? This was done by hyundai two weeks ago. Update to yesterday 3/23/19 and same thing happened to her again going to work on the nj parkway. I then took the car to the dealer, same issues, same computer screen showed in the car and will be needing now second engine at 29,000 miles. Two blown engines under 30,000 miles, hyundai admits the problem to us and not sure why others are having issue. Received rental car both times. Will see how hyundai rectify this problem, they should buy back cars from owners and reimburse time missed from work, pain and suffering as well as the stress of driving on ,amir highway and losing power in your car.
CategorySeats
DateMar 22, 2019
StateNV
Description
The driver's seat appears to be set too low at the back of the seat. The sides of wings of the bucket seat are too high near the rear of the seat. Due to the poor design it causes the driver to position themselves away from the left side wing either forward or forward and towards the center console. I worry that due to the poor seat design sitting properly positioned within the seat is not possible because you can not sit comfortably. It appears online that many complain about the driver's seat. During an accident I believe greater personal bodily injury could occur to a driver because of the poor seat design and not being properly seated in the seat. I have ridden in the passenger's seat and it does not appear to have the same issue. It might be the outer plastic shroud on the left side of the driver's seat that causes the improper seating within the vehicle. I worry for my safety, my family's safety and other driver's safety because of the poor seat design.
CategoryEngine
DateMar 11, 2019
StateIN
Description
I was parking the car. The car was stopped and my hand was on the gear shift. The car accelerated suddenly. The car jumped the curb I was facing and ended up in a grass median. I had to push the brake very hard to get the car to stop.
CategoryEngine
DateMar 08, 2019
StatePA
Description
Went to dinner with my husband 2/28/2019. The check engine light started flashing. The car began to buck and hesitated. We were going 35mph. We got to restaurant, I called jack giambalvo hyundai service. I was told to get vehicle to dealership asap. My engine is blown due to manufacture defect. I am being told it could be 3-6 months or more till hyundai can get a new engine. I need a reliable vehicle,jack giambalvo hyundai is refusing a loaner car until hyundai approves. I am now going into my second week with a rental I can't afford, because my vehicle was used for work purposes. Please help!!!!!!😞😞😞😞
CategoryEngine, Fuel/propulsion System, Unknown Or Other
DateMar 06, 2019
StateFL
Description
My car is 6months old with 7600 miles on it. I stopped at a red light. My car began to shake/shudder and then shut off. I had to try and restart it 4 times before it successfully restarted. This happened on a city street, thankfully right before getting on the highway.
CategoryEngine, Unknown Or Other
DateFeb 28, 2019
StateKY
Description
On 2/19/2019 an update for the knock sensor was done on my vehicle. After the update I was driving on an entrance ramp to the highway when my vehicle lost power upon acceleration. I was told by the dealership this is called limp home mode. I was told by the dealership it is likely due to the update done on the knock sensor and to drive it to their dealership. I did not feel it was safe to drive any further than necessary so I had it towed . The dealer ran a diagnostic and it came back it needs a new engine. The current engine only has approx. 13,000 miles on the odometer. The dealer requested a new engine from hyundai which was approved in a few days. The dealer said they are having several other vehicles of this same make, model and year come in for the same problem. It was very hazardous having a vehicle unable to accelerate to speed on an entranxe ramp to the highway yet alone anywhere. With all the recalls and lack of information given to me from hyundai or the dealership it has made me very uneasy about what we're not being told
CategoryEngine
DateFeb 28, 2019
StateUT
Description
Took the vehicle in for an oil change. Dealership put a new computer update on car due to bad engines. The next day 1-30-19 the vehicle had a error come on the car putting it in safe mode not allowing the car to move over 67 mph. Had it towed to the dealership. Murdock hyundia of lindon. They did a test to determine that the engine needed to be replaced. This took 29 days for the dealership to fix and my car is not the same. The motor seems sluggish. Car is only 6 months old with 14000 miles.
CategoryEngine, Unknown Or Other
DateFeb 20, 2019
StateMT
Description
On 2/8/2019 an update for the knock sensor was done on my vehicle. On 2/18/19 I was driving up a steep hill on a highway when my vehicle lost power upon acceleration. I was unable to go faster than 17 mph uphill and 50 mph on level highway (speed limit is 70 mph). It was 16 degrees f and I had an infant in the car. I was told by the dealership it is likely due to the update done on the knock sensor and to drive it to their dealership. I did not feel it was safe to drive any further than necessary so I had it towed (I had to pull over constantly because the speed limit is 70 mph). The dealer ran a diagnostic and it came back it needs a new engine. The current engine only has approx. 14,500 miles on the odometer. The dealer requested a new engine from hyundai but it has not been approved yet and they believe it is a result of the knock sensor update. They estimate I will not have my vehicle repaired for at least 3 months. The dealer said they are having several other vehicles of this same make, model and year come in for the same problem. It was very hazardous having a vehicle unable to accelerate in winter with an infant in the car. I was in a remote area and this could have had the potential for a much worse outcome than it did.
CategorySeat Belts
DateJan 14, 2019
StateAZ
Description
Right rear passenger seat belt fails to engage. This is an intermittent problem. Pressing the red button may reset the latch so that mechanism will again work.
CategoryFuel/propulsion System, Power Train, Unknown Or Other
DateDec 26, 2018
StateNM
Description
Occasionally stalls when stopped & take off & turn right or left at a slow speed.. One t ime died completely able to pull over & restart engine. Happens on city streets. The dates it stalled are 9-14-18 10-5-18 10-18-18 11-16-18 11-28-18 12-04-18
CategoryEngine
DateDec 20, 2018
StateCA
Description
Engine problem
CategorySeat Belts
DateNov 07, 2018
StateWA
Description
Tl* the contact owns a 2018 hyundai santa fe. The contact stated that the passenger seat belt failed to make an audible sound when it was engaged. The vehicle was taken to spokane hyundai (8801 e sprague ave, spokane valley, wa 99212, (509) 922-1450) to be diagnosed, but a failure could not be found. The contact stated that the vin was not included in nhtsa campaign number: 16v145000 (seat belts). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 7,500.
CategorySteering
DateNov 07, 2018
StateFL
Description
When driving the vehicle on the highway at speeds higher than 60mph, the steering wheel seems to stick in one position and jerk when you try to adjust the steering in the slightest.
CategoryEngine
DateOct 31, 2018
StateMO
Description
Has a hesitation when you press on accelerator from stop and then suddenly take off fast.
CategoryEngine, Vehicle Speed Control
DateOct 16, 2018
StateNH
Description
When driving on a back road going about 35-40 mph, all of a sudden the rpms spiked way up and the car started shaking. As I pressed the gas pedal the car would barely move but the rpms would go extremely high. Every time I had a stop light and tried accelerating once the light turned green the car would barely move and rpms would just keep reving up real high. I was afraid I was going to get hit or rear ended. Huge safety concerns.
CategoryUnknown Or Other
DateOct 13, 2018
StateKS
Description
While driving at the speed limit, 65 mph, the sunroof suddenly exploded, sounding like a shotgun has suddenly gone off in the car. The overhead panel was closed so no glass came into the drivers area. It was a cloudy day, no rain at time of incident. I was able to pull over then drive home at a reduced speed.
CategoryVehicle Speed Control
DateOct 10, 2018
StateMD
Description
While driving to work, the car maintained the speed despite the fact that the gas pedal was not pressed. The odometer stayed at 4 for no reasons. It was a very scary experience.
CategoryExterior Lighting
DateSep 26, 2018
StateNY
Description
Both of headlight and fog light is getting foggy two day after I got the car from the dealer. Replaced with a new one and still getting foggy.
CategoryService Brakes, Steering
DateSep 26, 2018
StateNY
Description
Yesterday when I was teaching my vehicle I suddenly marked steering wheel on the board. And on the brakes every time I put the emergency parking brake it makes a loud sound on the left rear side.
CategoryPower Train
DateSep 04, 2018
StateTN
Description
Tl* the contact owns a 2018 hyundai santa fe. While driving 40 mph, the vehicle hesitated and would not accelerate when the accelerator pedal was depressed. There were no warning indicators illuminated. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6,000.
CategoryExterior Lighting
DateAug 17, 2018
StateAL
Description
Led headlights particularly on unlighted roads present a darken shadow on the top half of the windshield while car is in motion. Narrowing view is a safety hazard as one is unable to see approaching traffic or pedestrians. Dealership and hyundai customer support stated that headlights meet specs. Service manager drove car at night and told me that he sees the issue but has no fix. Hyundai customer support said it was not a warranty issue, but a design issue and I could modify the headlights at my expense and break the warranty. I will attach a picture and can bring the vehicle to an independent agent to validate.
CategorySteering
DateJul 16, 2018
StateFL
Description
This past saturday I had taken my car into rick case hyundai in plantation fl to have the dealership inspect my car for the steering wheel assembly recall. They gave me the car back and said that the lot number of my assembly was not on hyundai's recall. Two days later while driving, I started to notice the wheel became very loose. Almost to the point where I was concerned it would fall off. I had my two young children in the car along with my wife for a week trip down to the fl aleta. I decided the car for unsafe and brought it back to the same dealer. Upon inspection after they pulled the airbag off, the whole steering assembled was cracked off. I have documented with pictures. I believe hyundai usa must expand their recall part to include more lot number assemblies as my dealer claims they did not disassemble this piece in order to inspect. They claim all lot numbers ending in 9 are defective while mine was an 8. My family and I could have been killed or badly injured if the wheel had fully detached while driving the car are the dealer confirmed my steering wheel assembly was fine.
CategoryVehicle Speed Control
DateJul 12, 2018
StateIL
Description
Several incidents of stalling when making turns from stops or yields with slow acceleration. Intermittent incidents, though seem to be more noticeable with a/c running. My hyundai santa fe sport, 2018, awd, does have approximately 12,000 miles on it. When pulling onto the busy highway near where we live, a left turn with prompt acceleration is critical. On about 6 incidents, including 2 in the last week, I have started the turn, then lost acceleration, put the pedal to the floor then it would hesitate for another 1-2 seconds, then jerk up to 7000rpm and the traction control would kick in (light on dash comes on), then takes off quickly. Thus far, no one has been in harms way, however, I fear it will happen. On 7/12/2018 I did take to kc summers hyundai in mattoon, il. They performed a full inspection, took it for test drive, ran diagnostics and found nothing. I was told there was nothing showing on the computer either. No tsb's. They encouraged me to bring it in each time it occurs in the future. No complaints about the service. I did provide them with the other complaints on this site from many others about this problem and asked them to keep it in my file.
CategoryExterior Lighting
DateJun 21, 2018
StateIL
Description
Low beam headlights have a dark spot approx. 100 feet in front of the vehicle in the left hand lane. Hyundai says it is designed that way to prevent glare with the hid lights the vehicle has. It is hard to see much in the left lane when driving. The attached photo shows the dark spot on the left side of center. It has been that way since I first drove the car at night. I think it is a definite safety issue.
CategoryEngine, Vehicle Speed Control
DateMay 30, 2018
StatePA
Description
Driving @60 w/cruse on going down a hill engine rpm's suddenly jump from 2000 to anywhere from 3000 to 5000 rpm's and the only way to stop engine racing is to tap the brakes to disengage cruse. Also vehicle will not speed up when turning a corner,like the transmission doesn't down shift. These both happen all the time. Vehicle has less than 800 miles.
CategoryEngine, Fuel/propulsion System
DateMay 28, 2018
StateAZ
Description
Check engine light comes on and testing shows 3rd cylinder has as fuel-oxygen imbalance. Has happened twice. Light went off the 2nd time. Brand new car. It happened at 2,500 and 5,000 miles. Had it checked by hyundai the first time and they didn't see any other problems, chalking it up to a malfunction. Someone told me it could be a bad fuel injector; bad sensor; or a miscalibration of the engine/fuel injector
CategorySteering
DateApr 28, 2018
StateFL
Description
Very lose steering and there is a manufacture recall on thousands of these vehicles from the steering wheel actually separating from the steering column itself. Very hard to drive without swerving.
CategorySteering
DateApr 24, 2018
StateNY
Description
We leased this new vehicle on april 21st 2018. At the time, we did not know it had an open recall for a faulty and dangerous steering wheel/column connection. We were finally notified by the dealership 2 days after the sale on april 23rd, 2018. Atlantic hyundai of islip, ny told us that they themselves were just notified of the recall, but through a search I located articles showing that hyundai motors began notifying customers on march 16th, 2018, over a month earlier. My wife and two children were allowed to drive off the lot in this vehicle, which could unknowingly experience a separation of the steering wheel from the steering column while being driven. We would not have leased this vehicle if we had known about the recall and because they lied, stating that they had just gotten notice of the recall.
CategoryEngine
DateApr 21, 2018
StateOH
Description
This is a new car with less than 1200 miles purchased february 2018. Experienced several issues the past 6 weeks where the car fails to accelerate when turning a corner. This has happened with both right or left turns to enter traffic from a full stop. Unresponsive for 1-2 seconds then engages with a bit of a jolt. Scary in that I do not know if the car will move forward as traffic is approaching. Driving very defensively now. This problem has happened from a straight forward dead stop. Have seen other issues of this type on line. Dealer not contacted as seems to be a manufacturers issue. Pointed this out in an on-line survey from hyundai and no response as yet.
CategoryVehicle Speed Control
DateApr 13, 2018
StateFL
Description
Tl* the contact owns a 2018 hyundai santa fe sport. While the vehicle was stopped at a stop light and attempting to make a left turn, the accelerator pedal was depressed, but the vehicle failed to accelerate and went into idle mode. The contact had to pump the accelerator pedal several times for the vehicle to move. There were no warning indicators illuminated. The contact called a local dealer (fitzgerald's countryside hyundai, 27419 u s highway 19 n, clearwater, fl 33761, (727) 799-1800) where a service appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 1,000. *tt *tr
CategoryPower Train
DateApr 08, 2018
StateAZ
Description
I was slowly crossing three traffic lanes and turning left. No one was coming from the right, so I applied the throttle in the inside lane and nothing happened. The car stalled without warning. It left me in the road and I was t-boned in the driver's door. The other driver was injured, and I have had neck issues. We could have both been killed. The car had stalled once before. I had the car two months with 2,400 miles and now it was declared totaled. I requested the black box to be removed and reviewed. It showed the speed and timing made sense, but why did the car not take off? I got the ticket - "failure to yield from a private drive". Very, very frightening. I did not call the hyundai dealer to tell him about the crash until I had bought a new car of another brand. No more hyundai ever. The biomechanical engineer who read the black box requested I contact you after I fully explained the situation. If you need pdf files, I will have to figure out how to send them.
CategorySteering
DateMar 17, 2018
StateAL
Description
Steering becomes unstable during driving on windy days. Steering trays to over compensate for wind and becomes scary to drive.
CategoryPower Train
DateFeb 06, 2018
StateCA
Description
New car with less than 400 miles. I have experienced 7 episodes during the month of january, where the car fails to accelerate when turning onto a city street. This has happened with both right or left turns to enter traffic from a stop sign. It is just unresponsive for 1-2 seconds then engages with a bit of a jerk. Very frightening! I've had a feeling of panic not knowing if the car will move forward as traffic is approaching. Took to dealership where they checked for dtcs and computer updates. Since the problem is unpredictably intermittent, the road test did not replicate the problem, and they returned the car saying it "drives as designed". There is definitely a safety issue that should be resolved before releasing the car. I have lost confidence in the car I had hoped would be safe and problem free.
CategoryUnknown Or Other
DateJan 28, 2018
StateVA
Description
01/28/2018 - driving on interstate 79 near evans city at 7:30 am, sunday morning and sunroof shattered and blew out of the car. There were no cars around at the time, no rocks or trees hit it.
CategoryEngine
DateDec 06, 2017
StateGA
Description
I have just purchased my santa fe sport 2. 0t ultimate 4 days ago and while driving home today from work traffic was a stop and go. Car drove fine for about a mile in this traffic (I drive a total of 16 miles a day to and from work), then I tried to go after stopping and there was a big hesitation in the acceleration. The car went to 8 mph then felt as it had stalled and I almost was hit, thankfully my car started going. It did this twice in less then ten minutes and both times I was almost hit. I was on a highway during after work 5:30 rush hour traffic when this happened. This has made me not want to drive my new car I am paying for.
CategoryVehicle Speed Control
DateNov 13, 2017
StateOK
Description
Vehicle has no acceleration after a stop. When taking off from a stop sign or stop light the vehicle does not respond when stepping on the gas pedal putting our lives in danger of a collision. Seems to happen when switching from eco to normal mode. It has happened multiple times in the short month I have owned it. No indicator lights or visual items to prove it. It just does not accelerate. I have to turn car off and back on to get it to kick in.

Who are we? We are Lemberg Law, a Consumer Law Firm

Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today!  There is no charge unless we win.


Share your story

Does this ring a bell? Have you had a bad experience too? Sound off and share your experience with other visitors in the comment box below.

Brian Jones

About the Author:

Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

See more posts from Brian Jones
3 COMMENTS
  • Gabriella

    2018 Santa Fe 70,000 miles with bad engine. Just bought the car a year and a half ago with 58,000 miles. Cost $26.5k after warranty, Tax, title and tags. Was quoted $19.1k to fix car at Hyundai. Hyundai agreed to pay half of engine and waiting to see if warranty will pay other half. Meanwhile haven’t had a car for three weeks and they say another month to be fixed. No long blocks available anymore this is just for short block and rebuild. What a hunk of crap this car is. The car isn’t worth the repair. Don’t buy this lemon auto. I feel robbed, broke and mad I have to go through this. Cars are so expensive as it is and then this.

  • Shayla N

    I was on my way to savannah to take my daughter to the doctor on June 29th. While I was driving the car started to hesitate to accelerate , it did it 2 times. I thought it was my oil but my check enginelight came on. I called the guy from the dealership and he told me to get there as soon as possible. We almost got into 3 accidents because the car kept stalling. Made it to the car dealership, went to the service desk, they told me it would be two weeks before they could see my car. He told me since the check engine light was on, i wasnt going to be able to drive the car.I told them I purchased on my insurance that if I needed a car, I could get a rental car from them. He told me there were no cars available for me to get until my car was fixed. I then asked to speak to the managerof the service apartment. So I began to talk to him and told him what was going on. He asked me what kind of car I had and I told him a Sante Fe 2018. He had a crazy look on his face and asked what was going on again. I told him my car was stalling and was hesitant on accelerating. He told me he hoped it wasn’t my engine because he already had 30 cars with the same problem. After he told us that , he said we would have to rent our car and Hyundai would reimburse our money.Also , , it went from two weeks for 72 days that i would be without a car and thats a long I was supposed to rent a car for. I could not afford that.So he went inside to get the machine to check the engine to see if that was the problem. It wasn’t inserted for long until he told me that’s what it was. We sat in the car for 3 hours to wait on a ride. My dad asked if there was a shuttle to take us to the mall and he said yes. Not long after, that he told us the man was gone and we had to wait 3 hours for our ride. The guy who sold me my car waited until after my dad pulled up to come check on us. When we got home we went over our paperwork from when we purchased the car and found out we did have warranty. Peacock was the name of the car dealership when we purchased it, and we’ve been trying to find a Peacock to get information from since they said they don’t have my information. I found on the internet a Hyundai customer service and I told them everything and they were trying to help. They told me a manager was going to call me and she never called. I left messages for her trying to get in contact but she never answered. We rented a car like they said to. It was 1,000 dollars for 2 weeks. When we went back to get the rest of my paper work to go over it, they gave my dad a paper saying it would be 3,000 to get my car fixed. The paper listed stuff with my engine,brakes,and rotors. We ended up towing the car back home , but before my dad left , they gave him another paper saying it wasn’t my engine. So we payed 1,000 for a car and never got our money back since he said it wasn’t my engine. So we wasted 1,000 dollars. On top of that, I still had to pay my car note which is 585 dollars. And our insurance company wasn’t helping either, but they did inform me on a recall on the brakes catching on fire leading to a problem with the engine. To this day we are still having problems with the car. There is a ticking noise. One of my neighbors works on cars and told me that my engine was about to go out.I have put over 3,000 dollars into this car. I just want justice for everything I’ve been through. Me and my daughter almost being in 3 accidents, the money I’ve lost, and for a car that’s almost gone but I’m almost done paying for. The car was 30,000 dollars and it doesn’t even run efficiently.

  • Brittani

    We have a 2018 Santa Fe, have had it serviced regularly. Bought it used in 2019. Had the oil changed a couple weeks ago and right after started getting knocking coming from the engine. We took it back and they said the oil was changed correctly. Took it to another mechanic for the knocking and he told us we need a new engine! Pistons are loose and going everywhere. Check engine light never came on… we’ve never had any light ever come on. And because we’re over 60k miles it’s not covered under a warranty even though it’s less than 5 years old. Never buying a Hyundai again!

Leave a Reply or Comment

Write a comment below to share online. Or, instead you can to our legal team.

Please select your star rating.

Briefly describe your experience Briefly describe your experience

What’s your name? What’s your name?

What’s your phone number? Please enter a valid phone number

Want to know if you could sue? Get a free legal evaluation Lemberg Law?

Get Your No-Obligation
Case Evaluation

Send a secure message to our legal team.

What’s your name? What’s your name?
What’s your email address? What’s your email address?
What’s your phone number? What’s your phone number?
Briefly describe the problem Briefly describe the problem
Confidentiality Guarantee: We keep your information completely confidential and will not send you spam or sell your information.