Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win.
The 2018 Ford Expedition is one of the few eight-passenger SUVs on the market. It’s designed to be a family hauler and the newest models feature the slogan “Built to Stand Out.” Our research indicates that it was meant to stand out, but not in a good way. This large SUV features poor lighting, faulty electrical systems and some major malfunctions that lead it to be anything but reliable for today’s busy family.
Click on other model year to view more problems: 2019 2020 2021 2022
Contents
Don’t be stuck with a lemon. You have legal rights to cash, return or buyback.
The law makes Ford pay legal fees.
We've fixed thousands of lemon problems. Message or call 877-795-3666 today.
NHTSA Complaints for the 2018 Ford Expedition
| Complaint Category | Number of Complaints |
|---|---|
| Power Train | |
| Engine | |
| Suspension | |
| Electrical System | |
| Service Brakes | |
| Unknown Or Other | |
| Structure:body | |
| Exterior Lighting | |
| Vehicle Speed Control | |
| Wheels |
Problems with the Exterior Lighting
One of the most important aspects of having a solid family vehicle is to have the lighting needed to see the road at night. When the headlights don’t perform as they should, everyone is at risk.
One driver wrote this on the NHTSA website, “The standard halogen headlamps are awful and dangerous. I cannot see anything. My girlfriend also can’t see anything while driving the car. I have taken the car to the dealer who assured me that everything is functioning as it should. But I swear I have never driven a car with headlamps this dim or poorly designed. Especially for a car so large, the projector lamps cutoff is too sharp and too low. Of course, using the high beams does bring the lighting to normal, but I am blinding other drivers. This needs to be addressed by Ford ASAP.”
The company is extremely conservative with their level of service bulletins on this vehicle. Maybe it’s just that they don’t want the average consumer to see the number of problems it faces. With that said, there’s nothing from the company addressing customer concerns about the headlights. Until they decide to fix it, drivers remain in the dark.
Problems with the Electrical System
The electrical system can be a blessing or a curse for an automobile. With the Expedition, most people find that the components are far too glitchy to be enjoyed.
One user wrote this on the Edmunds website, “After picking up our 2018 Expedition in January both my wife and were totally excited about what Ford had produced.We have driven full size SUV ‘S for 25 years.We enjoyed the handling, engine performance and technology feature in our new Expedition. But unfortunately that didn’t last long. After bring the truck to the car wash it would start flashing warnings on the dash repeatedly :Forward Collision Warning Blind Spot Detect System Trailer Harness Warning. 2 Trips to the dealer they couldn’t duplicate it despite the fact I had 40 warning sent to my Ford Pass. On the 3 visit they found a defective harness , but Ford had that part on Backorder . The part arrives in 20 days but after installed a secondary problem with the Air Bag System requires another part not available. Bottom line we have been without our Expedition since 6/26/18 today is 8/1/18. We have made every effort to contacts Ford Motor Company and to date can’t get anyone to talk to or address our issues. Wonderful product but Ford forgot about Customer Satisfaction Buyer Beware. A one time loyal Ford Customer Feeling Betrayed”
Again, the Ford camp remains exceptionally quiet regarding any electrical problems. As far as they are concerned, nothing is illustrating that the company is aware of these complaints at all. It’s as if the wires got crossed and the message was never received.
Problems with the Transmission
An SUV must contain a functioning and hard-working powertrain, especially when it’s meant to carry so many people. With the additional weight, users want to know they have the capability they need.
One driver on the NHTSA website was quite disappointed in the powertrain. This is what was written, “The truck was being backed into a parking spot. The truck turned off, I pushed the pedal to start the truck back up and it propelled into the wall of the establishment that I was going into to eat dinner, causing a great deal of damage to the building and my vehicle. My biggest concern is this problem not being looked into. I have a family and we all ride in this truck. I would never want to put their lives in danger knowing that this is a problem going on with these trucks.”
What’s different about the powertrain issues is that Ford does address some problems. In fact, on April 4th, they issued two separate recalls related to the same problem. Both NHTSA Campaign Number 18V214000 and NHTSA Campaign Number 18V213000 talk about trouble getting the Expedition into Park. One cause is a missing roll pin while the other is due to a dislodged or unseated gear shift cable clip. Sadly, there are numerous complaints of families experiencing rolling away SUVs as a result. Hopefully, the lights work if the SUV starts rolling away at night so others can move out of the way.
Problems with the Suspension
No one expects that a large vehicle capable of holding eight passengers will be as smooth as a luxury sports car, but the suspension should be able to handle the bumps of the road. Unfortunately, the Expedition suspension has bigger issues than just comfort.
One reviewer wrote this on the NHTSA website, “Took my vehicle for an oil change at a local mechanic. He advised all four struts are leaking. The vehicle only has 10,000 miles on it. I went back to Ford. They advised there is a service bulletin and they are only supposed to monitor the issue. A Google search shows this has been a problem with Expeditions for years. Why isn’t Ford resolving this after all of these years and finding a strut that works properly?”
The tech that this owner spoke to is exactly correct. Ford issued Service Bulletin #SSM 47624. It states that the shocks might leak fluid and that the automaker wants more details about the problems. Of course, that was back in October 2018 and nothing has been done yet to repair the situation. We wonder how long one has to look at leaky struts to figure out there’s something wrong?
Problems with the Brakes
One of the other major components a driver wants working properly is the brakes. When traveling with children, this large SUV must stop in time, but that’s not what’s happening.
Just listen to the experience of this driver from the NHTSA website. “Today, I experienced a complete failure of the brakes on my 2018 Ford Expedition EL. The brake pedal would not build any pressure which almost caused an accident with my children in the vehicle. To answer the specifics requested by NHTSA, the vehicle was being driven at 45mph or less on a city street and the problem still persisted when the vehicle was stopped. The only way to build brake pressure was to turn the vehicle off and pump the pedal. This vehicle is less than 6 months old and for how much Ford charges for a Limited Edition Expedition you expect to not have your brakes fail. This is unacceptable Ford!”
What a scary situation this driver found themselves in. Once again, Ford has no communication to address the problem. What we did notice were two structure related recalls that could make a crash even worse. NHTSA Campaign Number 18V805000 discusses how the second-row of seats might be missing a J-Channel reinforcement bracket which allows the seat to move during impact. In NHTSA Campaign Number 17V775000 they also talk about how that same second row might have “excessive forward adjustment capability and/or may have an improperly installed bolt” which also increases the risk of injury during an accident. If the brakes fail on the Expedition, you don’t want to be sitting in the second row, that’s for sure.
Your Lemon Law Legal Rights
Think you have a lemon? Sit back and let the experts work out your lemon case at no cost to you. The law makes Ford pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.
Complaint Data
| Category | Power Train |
| Date | Mar 13, 2023 |
| State | DE |
| Description | The contact owns a 2018 ford expedition. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate while the transmission made abnormal sounds. The vehicle was taken to an independent mechanic, who diagnosed that the failure was related to technical service bulletin: 22-2145 (momentary neutral-out condition in drive) however, the vehicle was not covered under the tsb. The vehicle was then taken to the dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 111,000. |
| Category | Suspension |
| Date | Mar 07, 2023 |
| State | CO |
| Description | All 4 struts failed at approximately 46,000 miles. It is available for inspection upon request but for safety reasons I will have it fixed as soon as possible. It had been riding rough for a while and started sending my children flying around the backseat particularly the third row and grew much louder and jostling with every bump in the road. Last oil change at 43,000 miles it was recommended to replace rear struts due to leaking but I was waiting for a second opinion. When I took it in for an alignment after new tires were put on I made no mention of this to see what they said and sure enough all 4 struts were leaking and needed replaced as soon as possible at 46,000 miles. No warning lamps or messages. Problems first appeared around july 2022 and progressively got worse. |
| Category | Engine, Power Train, Vehicle Speed Control |
| Date | Feb 19, 2023 |
| State | WA |
| Description | As the vehicle accelerates it experiences a loss of power randomly at both low speeds and high speeds (like it randomly shifted into neutral) then after letting off the accelerator the vehicles clunks into gear. I experienced this at roughly 60k miles in both 2wd and less frequently in 4wd. It's absolutely a safety hazard while driving on the roads. |
| Category | Power Train |
| Date | Feb 18, 2023 |
| State | IL |
| Description | 10 speed transmission is eratic and can cause sudden loss of power or stuck in gear and slamming in and out of gears. |
| Category | Power Train |
| Date | Feb 18, 2023 |
| State | TX |
| Description | Transmission is hunting, popping, and jumping out of gear. Started popping into reverse at approximately 20,000 and multiple dealerships told me “I did not understand the transmissionâ€. Power train warranty expired at 60k, at 62k it began violently shifting out of gear on acceleration. |
| Category | Power Train |
| Date | Feb 17, 2023 |
| State | TX |
| Description | My transmission stalls out multiple times while driving. It switches gears really rough. If my car stalls out at a light it could interfere with other drivers and could cause an accident. I have not taken it to a dealer yet but whoever rides in my car can feel the problems it's causing. There is no warning lights or anything that come up. |
| Category | Suspension |
| Date | Feb 17, 2023 |
| State | CA |
| Description | The contact owns a 2018 ford expedition. The contact stated while driving 65 mph, the vehicle started bouncing without warning. The contact stated that after several seconds, the vehicle stopped bouncing. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the front shocks were leaking, and that both front shocks needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the nhtsa hotline to file a complaint. The failure mileage was 17,000. |
| Category | Engine |
| Date | Feb 13, 2023 |
| State | NC |
| Description | Cam phaser replacement. My suv is in the shop for repair for the same issue addressed in customer satisfaction program 21n03 cam phaser replacement, but my car is not included. It covers the 2018 -2020 expeditions. I have a 2018 expedition, but it is not included, and I would like to have it included in the program. |
| Category | Power Train |
| Date | Feb 11, 2023 |
| State | SC |
| Description | Transmission will downshift from 8th gear to 2nd while driving 60mph also will go into park randomly at low speeds very dangerous to drive a hazard to my family and other drivers on the road! |
| Category | Latches/locks/linkages:doors:latch, Structure:body |
| Date | Feb 08, 2023 |
| State | SD |
| Description | In below-freezing weather, the driver's side door latch of our 2018 ford expedition cannot be operated from the inside or outside of the vehicle, greatly limiting the occupant's ability to enter or exit the vehicle. A ford technician advised today that the latch would need to be replaced. There were no indicators of a malfunction. Similar year ford f-150s are covered for this issue by ford's customer satisfaction program 18n03. Https://static. Nhtsa. Gov/odi/tsbs/2018/mc-10148744-9999. Pdf |
| Category | Electrical System, Latches/locks/linkages |
| Date | Feb 06, 2023 |
| State | IA |
| Description | The rear doors don't unlock frequently. They won't open from inside or outside often and require repeated unlocking of locks. The manual lock pulls on top of panel are too recessed to grab and pull. The drivers door never comes up at all. |
| Category | Power Train, Service Brakes |
| Date | Feb 06, 2023 |
| State | WI |
| Description | The contact owns a 2018 ford expedition. The contact stated that while in park and releasing the brake pedal, the vehicle rolled forward three to four feet and then stopped. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the mechanic was unable to duplicate the failure. The vehicle was not repaired. The contact called another local dealer, middleton ford (7520 century ave, middleton, wi 53562; 608-831-7725) but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the nhtsa hotline for assistance. The approximate failure mileage was 99,000. |
| Category | Engine |
| Date | Jan 18, 2023 |
| State | TX |
| Description | The contact owns a 2018 ford expedition. The vehicle was previously serviced under customer satisfaction program: 21b10 (powertrain control module reprogram for cam phaser rattle) however, the failure recurred. The contact stated that upon starting the vehicle, the engine made rattling noises. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. The contact related the failure to customer satisfaction programs: 21n03 (cam phaser replacement) and 21n08 (pcm reprogram due to engine shudder) however, the vin was not included. The failure mileage was approximately 70,015. |
| Category | Power Train |
| Date | Jan 18, 2023 |
| State | PA |
| Description | Transmission shifting is spectacularly (not in a good way) erratic. Early shifts are fine when cold, incredibly hard when warm. Later shifts are extremely sluggish. Sometimes the transmission will disengage completely when accelerating in traffic, leading to nearly being rear ended by following vehicles. This is completely unacceptable and very, very dangerous. I've never owned a vehicle that acted this dangerous! One google search of erratic ford 10 speed transmission will send you to many websites with thousands of complaints. Since ford will not stand behind this product, the federal government needs to take the reigns and protect the consumer purchasing this vehicle. Thank you. |
| Category | Visibility:sun/moon Roof Assembly |
| Date | Jan 11, 2023 |
| State | PA |
| Description | Panoramic sunroof stuck in open position. Will not close without multiple failed attempts. When closing the sunroof makes a cracking and grinding noise. This issue has been identified by ford, however my vin does not currently fall under the open recall. Therefore, ford will not cover the repair. Details of existing recall are below… ford tsb 18-2374 some 2015-2019 f-150, 2017-2019 f-super duty, 2018-2019 expedition/navigator vehicles equipped with a vista roof opening panel may exhibit a binding/sticking, glass stuck open or closed, noisy operation including chatter, rattling, or grinding. This may be due to the glass brackets cracking and/or breaking apart. The glass panel brackets are serviceable separately from the frame assembly and require the roof opening panel glass to be moved to the vent position. Follow the service procedure steps to correct the condition. |
| Category | Power Train |
| Date | Dec 09, 2022 |
| State | MI |
| Description | Powertrain/ transmission required replacement. Replacement transmission from the factory deemed defective and suffered a catastrophic failure in less than 24 hours after install. |
| Category | Power Train |
| Date | Nov 10, 2022 |
| State | VA |
| Description | Something is going on with the transmission we got it at dealer now it shifts funny 3 to 4 and 6to8 and sometimes you go to pull out and it revs up to 3000 rpm and don't move then it slam in gear and move and not all the time but sometimes you slow down you hear a crunching noises under expedition. If you stop fast it down shifts hard and if you go to move again it's like it's in a high gear it never shifted down . It's a 2018 10 speed transmission and if you read online ford has problems with them so why is it not a safety recall on this transmission before someone pulls out somewhere and gets kill because it won't move . It's a problem not a accident |
| Category | Engine |
| Date | Oct 24, 2022 |
| State | CT |
| Description | While my wife and I were driving with passengers, I accelerated from the on ramp to enter the right lane of an interstate. I had to take my foot off of the gas pedal for maybe 1 second as the sight line became better. When I pressed the gas pedal to accelerate into the lane, nothing, no power at all for at least 3 seconds. Alarmed, I released pressure on the gas pedal and tried again, this time the engine and transmission engaged. Having no power in response to pressing the gas pedal was dangerous and frightening in that situation, particularly as there were cars that were closing in from behind in hat lane. This situation occurred a second time in almost the exact same sequence within a week. I thereafter took the vehicle to a ford dealer. They advised there were no reports in their database and no procedures for the failure. After reviewing how dangerous the event was, the dealer chose to reprogram the control for a charge, invoice and my note thereon is attached. The power failure was complete, as if there were no engine nor transmission. After the reset by ford there was a different single incident with the powertrain which seems unrelated. While driving in a local town my wife took her foot off the gas pedal but the vehicle continued to accelerate. She braked after which the transmission appeared to "shift" and "reset" and thereafter acted normally. In none of the events was the cruise control engaged, in fact we rarely, if ever use it. The first incident was in july on a family trip, the next early august and after the reprogramming the last incident was the week of october 17, 2022. |
| Category | Power Train:automatic Transmission:control Module (tcm, Pcm) |
| Date | Oct 13, 2022 |
| State | UT |
| Description | The contact owns a 2018 ford expedition. The contact stated that while starting the vehicle and driving at an undisclosed speed, the vehicle made rattling sounds. The vehicle was taken to the dealer where it was diagnosed that the failure was related to customer satisfaction program: 21n08 (pcm reprogram due to engine shudder) and that the cam phaser also needed to be replaced. However, the dealer informed the contact that the manufacturer declined the repair due to the vehicle's salvage title. The manufacturer was made aware of the failure and declined the replacement part due to the salvage title. The failure mileage was approximately 48,000. |
| Category | Suspension |
| Date | Oct 11, 2022 |
| State | TX |
| Description | At approximately 30,000 the vehicle's suspension failed, leading to a very rough ride like a boat hitting waves, and at speed affects the ability to control the vehicle. The ford dealer advised that all shocks needed replacing. The problem developed gradually over about six months. These or the original shocks on the vehicle, and their early failure is a defect and safety concern. |
| Category | Electrical System:starter Assembly, Engine |
| Date | Sep 27, 2022 |
| State | TX |
| Description | The contact owns a 2018 ford expedition. The contact stated while starting the vehicle, he heard a loud noise coming from the vehicle. The vehicle was taken to the dealer and the contact was informed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure however, no assistance was provided. The failure mileage was 83,000. |
| Category | Unknown Or Other |
| Date | Sep 23, 2022 |
| State | NE |
| Description | Power running boards switched from automatic to off position while driving vehicle and without warning to driver. Due to height of vehicle (20" wheels) and failure to deploy, injury occurred while attempting to exit vehicle. Ford took over two weeks to determine problem and cost owner approximately 00 to repair as vehicle was no longer under warranty. Vehicle had less than five thousand (5,000) miles. |
| Category | Engine |
| Date | Sep 18, 2022 |
| State | NC |
| Description | While coming to a stop, or already stopped with the auto start/stop system engaged, the vehicle will completely shut down and the message "auto startstop shift to p, then restart engine" pops up. After doing that the engine restarts normally. Agm battery was recently replaced and engine starting is strong. This has happened around 3-4 times in the last few weeks, and normally occurs when the engine is still cold in the first couple miles of driving (although temps have been very mild, in the 60's or 70's). I have tried contacting two ford dealers in my area but both have been unresponsive. One said they can't even take appointments related to powertrain in the next several months and the other will not call me back after leaving repeated messages. Thankfully this has only occurred while stopped or coming to a stop in traffic, but could also happen while making a turn into oncoming traffic. |
| Category | Power Train |
| Date | Sep 12, 2022 |
| State | IN |
| Description | My transmission shifted from first gear to second gear very hard causing the vehicle to lunge. My daughter is a new driver and it scared her so much that she stopped in traffic at a stop sign and I thought the vehicle was hit. My dash cam even recorded it as a possible collision (no one hit us just jerked that bad). I have only owned it for a month and when I took it to the dealer that I bought it from they said ford knows they have a problem and it sucks. (dealerships words) I had no lamps or warnings come on at the time of the event. When I changed driving modes the vehicle went completely out of gear and would not go back into gear until I shut it down and started it back up. |
| Category | Vehicle Speed Control:accelerator Pedal |
| Date | Sep 12, 2022 |
| State | TX |
| Description | The contact owns a 2018 ford expedition. The contact stated while driving 65 mph and attempting to change lanes, he depressed the accelerator to overtake the other vehicles and the accelerator became stuck. The contact stated that the cruise control had been activated while attempting to make the lane change. The contact stated that he removed his foot from the accelerator pedal however, the vehicle remained accelerating to almost 100 mph. The contact tapped the accelerator pedal to release the stuck pedal however, the accelerator pedal failed to respond. The contact placed his foot underneath the pedal and physically released the pedal. The contact stated that the accelerator pedal responded and the vehicle slowed. The contact stated that the check engine warning light was illuminated. The contact stated he checked the vehicle service app on his phone and stated that the app showed two catalytic converter warnings had been displayed. The contact had taken the vehicle to a local dealer where it was not yet diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 65,647. |
| Category | Unknown Or Other |
| Date | Sep 10, 2022 |
| State | IN |
| Description | The rear evaporator has reportedly failed and is causing a leak to the refrigerant. We have read the tsb 21-2250 and the earlier customer satisfaction program 18n01 which both point to what is reportedly a common issue for these systems. Safety concern is overall heat in vehicle. At the same time we are experiencing a leak of coolant, and the ford dealership is recommending replacement of pump. The dealer is also recommending the replacement of rear evaporator and recharge of the refrigerant. The cooling fan was running full blast which was our warning of checking low coolant, there was no warning lights of any issues. As there have been multiple tsb type of issues, as a customer this seems like a known issue that ford should be paying to have fixed. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Sep 09, 2022 |
| State | CA |
| Description | About 20 times now, while I am on the freeway, sometimes when I am coasting, and other times when I am trying to quickly accelerate, my car down shifts out of nowhere and loses power, again either when I am in the fast lane coasting, or trying to merge into traffic. It's like it is going to stall and when I step on the gas, it just revs and doesn't get into gear and go. I have almost been rear ended because I go from 70 to like 40 mph. When I was trying to merge into traffic, I got partially into the other lane and then it just wouldn't go. I could easily have been hit. One time when I was coasting and it did it, a warning came on, and then a check manual, but it went away too fast. I have taken it to the dealer and a repair shop multiple times and they can't replicate it. It could definitely cause an accident as my car suddenly slows down and it won't accelerate. I have to wait about 10-15 seconds until it reengages. It makes aloud clunking/dropping sound as if I ran over something and one time it sounded like a million pebbles were inside my engine and under my car. No diagnostic numbers are coming up and it's like no one knows what I am talking about. But multiple fords are having this issue and they are not doing anything about it. I took it in during my warranty and now it's out of warranty and I'm going to have to pay for something that they should have repaired from the get go. This is dangerous. |
| Category | Power Train |
| Date | Sep 08, 2022 |
| State | VA |
| Description | Random gear shifts lead to dangerous changes in speed during normal driving. Example-driving in 8th gear transmission shifted to 2nd and then jumped back to 6th gear causing near loss of control. Other times transmission sticks in-between gear resulting in a loss of power during driving. Dealer and independent service center have reproduced problem. Replaced value body per ford's recommendation which did not fix the problem. Vehicle has not been inspected by police, insurance representative or manufacturer. Powertrain warning light did come on but after these issues were affecting the vehicle. |
| Category | Power Train |
| Date | Aug 29, 2022 |
| State | AR |
| Description | Vehicle with 80k miles. Transmission stuck in 2nd gear resulted in safety issue when merging with traffic. When this occurs the engine revs and then the transmission jumps into 8th gear. Once in 8th gear it is very slow to accelerate. If there's any reason I need to decelerate, the transmission remains in 8th gear and will not shift back to 1st gear even if at a complete stop. Have been stopped at a traffic light and had to place the vehicle back in park and shut the engine off so the transmission will reset back to 1st. |
| Category | Engine, Power Train |
| Date | Aug 23, 2022 |
| State | OH |
| Description | If I have to decelerate and then quickly accelerate the car will lose power and restart. This typically happens when I'm driving on the highway in heavy traffic. I originally thought there was problem with the transmission because it would downshift to 5th gear and clunk (feels like the tranny fell off). It would then try and put itself into park and then power down and restart. The only error code ever given is a parking paw error. This makes sense because transmissions aren't supposed to go into park at 70mph. Lately the vehicle is sluggish and doesn't respond as I try to accelerate which leads to the shut down restart while moving. I recently read about the class action lawsuit and recall regarding ford throttle bodies in f-150s. The incidents in those reports mirror what I've experienced. |
| Category | Power Train |
| Date | Aug 02, 2022 |
| State | NH |
| Description | Transmission seems to get stuck in 2nd and 8-9 gear when driving and I have lost all ability to accelerate at both slow and high speeds. I am able to see the gear it gets stuck in since there is a visual on what gear the vehicle is in on the dashboard. When it appears to be stuck in a gear, if you hit the gas it does not respond and you lose your speed. Rpms increase. After a delay which there is no acceleration, it then kicks into the next gear with a large jolt that shakes the whole vehicle pretty harshly. I have expressed to ford corporation my concerns on safety and no one was behind me during the times this has happened. If there was someone behind me I feel that I could have easily get hit from behind especially at the higher rates of speed. Suv is currently at the dealer since the first 2 service bulletins have not corrected the issue. I have been dealing with this for almost 3 months. |
| Category | Equipment:appliance:air Conditioner |
| Date | Jun 30, 2022 |
| State | CA |
| Description | Air conditioning unit has failed and after further investigation there is metal found in compressor which forces a full replacement of the ac unit. After further investigation (online forums and discussion with dealerships) this is not uncommon. The compressors are faulty and for a 5 year old car to find metal and replace air conditioning issues multiple times in past few years. |
| Category | Suspension |
| Date | Jun 30, 2022 |
| State | WA |
| Description | All four shocks leaking at 29000 miles. Replaced under warranty. Now at 35000 rear shocks starting to leak. |
| Category | Engine, Power Train, Vehicle Speed Control |
| Date | Jun 29, 2022 |
| State | FL |
| Description | Driving thru atlanta traffic stop and go . One time I took off and all of a sudden vehicle jerk and didn't go . Next time it lunged forward . I notice the vehicle shutters between 20-30mph tried to get a appointment with ford nothing available till august . Went to panama city shopping the other day with my son he could not believe how bad the vehicle lunges sometimes and sometimes it stalls before take off . Makes me very nervous to drive am I gonna get stranded in heavy traffic ? Call ford they said needs pcm reprogrammed she tried to make appt to no avail . She knew what I was talking bout when I called her . Said you need to get it in right of way . Well dealerships say they are months out what do I do now . Ford is a disgrace 80,000 for vehicle and I have had numerous issues |
| Category | Fuel/propulsion System |
| Date | Jun 29, 2022 |
| State | FL |
| Description | Car doesn't let me pump fuel at gas station and overfills even when the tank is empty. Gas leaks from the bottom of the car. Weird suction noise comes from the fuel filler neck. I was doing research and found that many people have this same problem with my car and there's a recall for this but for the 2015-2016 models and not the 2017. It's a recall on the evap system suction pump and code is 20y6. |
| Category | Engine And Engine Cooling |
| Date | Jun 08, 2022 |
| State | LA |
| Description | The contact owns a 2018 ford expedition. The contact stated while starting the vehicle to pull out of a parking lot, he heard an abnormal sound coming from the vehicle. There was no warning light illuminated. The contact was able to drive home safely. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the cam-phaser needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 77,000. |
| Category | Suspension |
| Date | May 30, 2022 |
| State | CA |
| Description | Left front strut leaked and back two struts provide very minimal dampening, which combined created a dangerous situation when banking on the interstate and hitting minimal bumps. When on the interstate at 65-70mph, if any bumps (e. G., bridge/overpass joints) are driven over the truck bounces wildly 5-8 times and the body twists, making it feel as though the truck is on the limit of controllability. |
| Category | Power Train |
| Date | May 08, 2022 |
| State | OK |
| Description | During a routine trip on the highway, as I was trying to overtake a vehicle the suv shifted from 10th gear to 1st and locked up the wheels. This left my vehicle unable to move for a few seconds while on the highway. I lost all throttle response, the vehicle lit up the wrench icon on the dash. The issue has been replicated at the ford dealership and there are currently 3 others in for repair for the same issue. |
| Category | Service Brakes |
| Date | May 04, 2022 |
| State | SC |
| Description | During a recent oil change at 14299 miles (04/28/2022), I was told that the rear brake pads were dangerously low and had to be replaced immediately. I previously had an oil change and inspection by the same dealership on 11/17/2021 (10986 miles) and 6/22/2021 at 8685 miles and the brakes were checked ok with no mention of any wear whatsoever. When I asked the service manager what could have caused such a rapid deterioration of the brake pads, I was given a shoulder shake and was told that they didn't find a problem like calipers sticking and things just happen. This car new with only a couple hundred miles on it when we bought it from the same dealer. My concern is that, at this low mileage, I could have gone longer before I brought it in for an oil change and inspection and, if the pads were that bad, we could have been in a very serious accident. The dealership non-concern about the seriousness of the defect/problem is very concerning. The service facility was quicklane at jones ford, 5757 rivers avenue, north charleston, sc. The consumer believed the use of the cruise control was the cause of the brake pads' rapid deterioration. |
| Category | Structure:body |
| Date | May 03, 2022 |
| State | FL |
| Description | When getting things out of the rear cargo area the lift gate has come down unexpectedly and hit me in the head. Several times the rear lift gate randomly opens when exiting or entering the car. Has hit my spouse and has come close to hitting other person walking in back of the vehicle. The lift gate came open barely missing the vehicle parked behind it. Would of damaged both vehicles renegade super c 0,000 and the ford expedition ,000 along with possibly pinning and injuring the person behind the vehicle. Took the vehicle to a ford dealer and they ran diagnostic tests and looked for any faults and found nothing. We feel like we are driving a ticking time bomb and just missing a bullet each time we go to use the vehicle. Need immediate attention- |
| Category | Engine |
| Date | Apr 28, 2022 |
| State | MS |
| Description | Ford had a recall on this vehicle for powertrain control module (pcm) reprogram for cam phaser rattle. I returned this vehicle to the dealer on 1/19/20 (37,830 miles on vehicle) the "vct phasers" were replaced when the parts came in (2/2020). Earlier this month the same "rattle" started again. Returned to dealer on 4/11/22, they reprogramed (21b10) and said it was repaired. It was not and I returned the vehicle to the dealer on 4/19/22. Ford has identified the "rattle" as the same problem, however they are stating that they are not responsible because the vehicle is now "out of warranty" (96,229 miles). How does that happen that a vehicle recall that ford fails to repair in the first place is now not their responsibility to repair?!!! |
| Category | Latches/locks/linkages:doors:latch |
| Date | Apr 04, 2022 |
| State | TN |
| Description | The door opened while driving due to the latch on the rear passenger door popped open. The door now will not stay latched closed. It just continues to stay open. My daughter could have fallen out of the car while we were driving because of this. |
| Category | Wheels |
| Date | Mar 26, 2022 |
| State | GA |
| Description | The lug nuts swell and thus disable the lug wrench or any standard socket from removal. This has prevented me from changing tire or brakes because I can't remove the wheel. |
| Category | Engine |
| Date | Mar 22, 2022 |
| State | MD |
| Description | Ford has issued an extended warranty for an issue that is clearly a manufacturing issue within their 3. 5 ecoboost engine, currently their program is for the replacement of the cam phasers, but they only replace them if the vehicle is under 70k miles on it, if it's pass that mileage the cost goes to the customer, which seems unfair practice as ford have stated that there is a fault with their cam phasers in the engine, but don't have to do a full recall because they give an "extended" warranty which if the vehicle is pass a certain mileage and of no fault of the customer they are allowed to pass the fault to the customers for a factory problem. This issue should be of concern as it can cause the vehicle to go off time and the engine to lock up and cause accidents, harm or even death. |
| Category | Wheels |
| Date | Mar 22, 2022 |
| State | TX |
| Description | When trying to change a flat, the factory provided lug wrench would not go onto the factory lug nuts. I was able to get to the tire shop and was advised of an on going issue with the ford lug nuts “swelling “ which in turn would not allow me to remove them to change the tire. After further digging there seems to be many many complaints of this same issue. It was recommended to purchase new ones that were not a two piece design as the oem ford ones are. I was told that this could and most likely would continue to happen and could even cause the wheel to come off in worst case scenario. I had to pay 195 dollars for a new set cause I had no other choice being on the road and away from home or a dealership |
| Category | Unknown Or Other |
| Date | Mar 13, 2022 |
| State | PA |
| Description | The auto start stop function failed to restart the engine in an intersection on three occasions. We entered the intersections waiting to make a left turn and the auto stop start turned the car off. When we picked up our foot off the break to complete the left turn and clear the intersection the auto stop start failed to restart the car. An error code came up that said "auto start/stop shift to p, then restart engine". We shifted to park and restarted the car to clear the intersection to blaring horns. Thankfully there wasn't an immediate need to clear the intersection due to oncoming traffic or we would have been clobbered. |
| Category | Latches/locks/linkages:doors:latch, Structure:body:door , Unknown Or Other |
| Date | Feb 10, 2022 |
| State | NE |
| Description | Drivers door would not close. Took 10 months for the new door latch to get shipped to my local ford dealer . They charged us $ 708. 00 to do the repair . |
| Category | Unknown Or Other |
| Date | Jan 04, 2022 |
| State | TX |
| Description | The contact owns a 2018 ford expedition. The contact stated that she noticed fluid leaking from the rear of the vehicle while parked. The contact took the vehicle to the dealer where she was informed that the passenger's side shock needed to be replaced. The contact had also taken the vehicle to an independent mechanic who confirmed the failure and gave her an estimate for the repair. The manufacturer was notified of the failure and a claim was filed. The contact was referred to nhtsa for assistance. The contact stated that she only does city driving and that a failure of this magnitude should not have happened this soon on a newer vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 44,000. |
| Category | Suspension |
| Date | Dec 06, 2021 |
| State | CA |
| Description | Left front strut was leaking at 7000, was replaced by ford. 12/6/2, the suv has 27,800 miles and the same strut is leaking again. The car is been only drive on city roads and freeway. I can see many people are complaining about the same issue. |
| Category | Suspension |
| Date | Nov 25, 2021 |
| State | MI |
| Description | Vehicle has less that 40,000 miles on it. It has become almost uncontrollable if you hit any rough spots on the road. During the last oil change it was noted the rear shocks and struts were bad as well as the front struts. This is far to early for a vehicle to have these issues. It has never been off-road and only towed a small trailer one time. |
| Category | Wheels |
| Date | Nov 13, 2021 |
| State | CO |
| Description | The aluminum caps on the lug nuts swell making them impossible to remove with the standard lug wrench. Rather than equipping the vehicles with quality single piece lug nuts instead they are cheap lugs nuts with flimsy caps that are prone to early and premature failure. When I got a flat tire I was unable to remove the lug nuts with the standard lug wrench provided. What should have been a straightforward 1/2 hour tire change ended up being an over 4 hour ordeal on the side of the road. The only way to remove the lugs nuts was with a damaged lug extractor tool which I did not have at the time. The only way to get the tire changed was pay for a tow and then have all 24 lug nuts removed and replaced with better quality single piece nuts at a specialty shop at my expense. |
| Category | Wheels:lugs/nuts/bolts |
| Date | Nov 12, 2021 |
| State | PA |
| Description | Swollen lug nuts. |
| Category | Unknown Or Other |
| Date | Nov 02, 2021 |
| State | AL |
| Description | The transmission would slip and not go into gear. Causing me to stall in the middle of intersections. This occurred multiple times and if I took my foot off the gas it woudl catch and I could go again. Dealership told me it could be pcm issue and was not able to see me until december of 2021. At the end of october it suddenly became almost undriveable and was limped to dealership. It was determined that the gear ratio for the 3rd gear was incorrect and at 67,318 miles and 4 years old it needs a new transmission. |
| Category | Suspension |
| Date | Oct 19, 2021 |
| State | TX |
| Description | When I drove a little bit uneven highway overpass about 50mph with family, three teenagers and my wife, I saw the rear bounces back a lot, almost lost control of the vehicle. Next day, I took it to local ford service and they say the rear structs and shocks were completely worn out, and need to be replaced. It has only highway mileage of only just over 20,000miles. Actually they were talking about leaking of oil through the seals and technician showed all four struts were leaking, rears much worse. The vehicle just passed 3 year warranty period by two months, and technician suggested the leakage had been there long before the factory warranty expired. So disappointed with ford. This was my first ford and will be the last. |
| Category | Suspension |
| Date | Sep 28, 2021 |
| State | TX |
| Description | We have put roughly 20,000 miles on this vehicle and were putting new tires on, when the technician showed me that all four struts were leaking. This vehicle is not driven excessively, it is primarily for short trips around the city and is not used in heavy traffic. A quick search identifies that this is a known issue, with multiple people identifying there concern. There are multiple several complaints on the nhtsa website. So after paying out of pocket, I called ford to see if they would offer reimbursement. I received a call back from an extremely rude individual informing me that ford will not reimburse me because there are no active recalls. After I explained that there are multiple complaints about this same issue she stated that ford does not issue recalls and only the nhtsa will do that. Therefore, I am requesting the nhtsa look into this issue. |
| Category | Equipment, Visibility:rearview Mirrors/devices:exterior |
| Date | Aug 30, 2021 |
| State | NJ |
| Description | The contact owns a 2018 ford expedition. The contact stated that the retractable running board failed to open or close intermittently. The contact stated that while stepping on the running board to exit the driver's side door, the running board inadvertently started to close. The contact stated that his foot was caught, and he had to struggle to remove his foot. The contact stated that he sustained no injuries. The vehicle was not taken to an independent mechanic or dealer for diagnosis or repairs. The contact also stated that there were electrical issues with the side view mirrors automatically adjusting without warning. The manufacturer was notified of the mirror failure and advised the contact to call the local dealer. The manufacturer was not made aware of the running board failure. The failure mileage was approximately 50,000. |
| Category | Power Train |
| Date | Jul 21, 2021 |
| State | WI |
| Description | The vehicle "chatters" when starting first thing in the morning and sometimes after it sits for a few hours(when engine has had time to cool down). It started about two months ago. We recently took our expedition to an independent mechanic to have it checked over prior to a road trip. Their diagnosis was a loose timing chain and their recommendation was to take it to a licensed ford dealership. I contacted three local ford dealerships and their estimated next available service dates were between 4 and 6 weeks. Plus they are having problems getting some parts. We bought vehicle used with 68,000 miles and did not buy extended service plan. We currently have 95,000 and local dealer advised this repair is not covered by ford even though ford issued tsb 21-2119 acknowledging the problem and recommended fix. |
| Category | Electrical System |
| Date | Jul 19, 2021 |
| State | WA |
| Description | Electrical fire under hood occurred spontaneously. Just before my vehicle shut off the dash board read something about to conserve battery shut engine off. Pulled over got out of car and it burned . Insurance agent is investigating. Sherriff and fireman said it was electrical fire under hood. Had I not decided to pull over at rest stop when I did we would have been on freeway when it ignited. |
| Category | Fuel/propulsion System |
| Date | Jun 30, 2021 |
| State | CA |
| Description | The fuel filler assembly on our 2018 ford expedition broke while filling the vehicle with fuel, causing the entire fuel filler assembly to pop out of the side of the vehicle. The parts appear to be made of weak plastic and/or may be caused by poor design execution. The concern is that this defect could cause fuel to leak out of the assembly and/or the broken parts may render the vehicle unable to be filled with fuel and leave the driver stranded. The vehicle was taken to the dealer who confirmed the issue and ordered replacement parts. |
| Category | Engine |
| Date | May 20, 2021 |
| State | TX |
| Description | The vehicle "chatters" when starting first thing in the morning and sometimes after it sits for a few hours(when engine has had time to cool down). It started about two months ago. We recently took our expedition to an independent mechanic to have it checked over prior to a road trip. Their diagnosis was a loose timing chain and their recommendation was to take it to a licensed ford dealership. I contacted three local ford dealerships and their estimated next available service dates were between 4 and 6 weeks. Plus they are having problems getting some parts. |
| Category | Engine |
| Date | May 13, 2021 |
| State | MO |
| Description | 2018 expedition max limited with 91k miles overheated and blew a head gasket sitting in a home depot parking lot. |
| Category | Power Train |
| Date | May 06, 2021 |
| State | MO |
| Description | I pulled out of my driveway taking a left and as I pressed the gas to accelerate up the hill it seemed as though my car went into neutral. It would not go. I took my foot off the gas and waited a second or two and then pushed down on the accelerator again and then the car took off as normal. Since that first time this situation has begun happening almost daily sometimes several times a day. I have taken my vehicle to the dealership and of course they can never get it to duplicate what it does to me. Concerning to me is if this happens when I pull into traffic and can't get out of the way of an oncoming vehicle. |
| Category | Suspension |
| Date | Apr 01, 2021 |
| State | TX |
| Description | Told needed to replace rear struts when took into service at 46,690 miles. Never had to do this before. Saw ford has a safety message (ssm 47624) on this for 2017 and 2018 expeditions. Never had to do this so early in a vehicle's life. I don't tow or go off road. Was not covered by extended premium warranty |
| Category | Electrical System, Exterior Lighting, Service Brakes |
| Date | Mar 05, 2021 |
| State | IL |
| Description | Under warranty, moisture was present in all the rear brake lights. The upper (third) brake light had the most condensation. An authorized ford dealer reviewed the issue and advised ford does not cover moisture within a light as the moisture will dissipate over time. I advised the upper brake light was never dry, they insisted warranty would not cover the issue. I could replace the light, I received a quote at that time. Now the upper brake light has less than 2 led's working and the visibility is next to nothing. Reviewing forums, this is an issue that has been present in the ford expeditions since the new vehicle design change. My concern is very simple, that brake light is important in the safety of our passengers, those around the vehicle and the vehicle itself. We have not been in a rear end collision with this vehicle, but it is difficult to see braking of this vehicle ahead when the vehicle is one car ahead of you based on what I have seen when driving behind this vehicle myself. I consider this brake light a significant component of the safety features in our vehicle. Timing of the issue was over a period of time. First phase was moisture not dissipating, second phase has been the led lighting continues to stop working, a few led's at first, now only a few are operational, and dim at best due to the continued moisture in the upper rear brake light assembly. |
| Category | Power Train |
| Date | Mar 05, 2021 |
| State | TX |
| Description | Tl* the contact owns a 2018 ford expedition. The contact stated that after starting the vehicle, a rattling sound was present coming from under the hood of the vehicle. The vehicle was examined by an independent mechanic who diagnosed that the transmission vtc solenoid and cam-phaser were faulty and needed to be replaced and reprogrammed. The vehicle was not repaired. The local dealer ford college station located at 1351 earl rudder fwy, college station, tx 77845 and the manufacturer were notified of the failure. The contact was informed that a manufactures field service campaign was available for the failure however, the vin was not included. The failure mileage was 69,000. |
| Category | Power Train |
| Date | Feb 27, 2021 |
| State | TN |
| Description | We have a 20018 ford expedition platinum, 2wd (rear wheel drive). Bought brand new. For the past month we've been having what seems like transmission issues. Car has 45,000 miles on it. A few times a day the transmission fails to shift at all; essentially goes in-between gears, revs high, but absolutely no movement. Usually soon after moving from a start, so maybe 2nd to 3rd gear or 3rd to 4th gear. It happens without any warning. Has nothing to do with the care being hot or cold. It is very scary because one of the times, I had pulled out from a gas station onto a highway, accelerating normally to keep up with oncoming traffic with I lost all power to the wheels. Engine continued revving. There was no tire slipping - just no movement whatsoever. Took it into the ford dealer (golden circle ford) in jackson tn where they evaluated the vehicle and found nothing wrong with it. They apparently put it on the computer and drove it; and were unable to duplicate the problem. They gave me a ridiculous explanation that the vehicle is 'learning' (aka "adapting") to my driving style and that it was normal behavior. That was last week. Since then, the shifting between low gears has become someone rougher/ with some hesitancy. I did research these vehicle and apparently there may be an issue with the 10 speed automatic transmissions now being used in the f150 trucks with many people describing similar transmission problems. I just wanted to let you know that there is a potential issue, that can also be very dangerous if the car stops moving in the middle of the road with oncoming traffic. Thank you. |
| Category | Engine |
| Date | Feb 25, 2021 |
| State | TX |
| Description | Our 208 ford expedition platinum 4x4 puts out a very high amount of carbon monoxide, to the point that it makes my children sick. After very little research, it appears as though our vehicle is having the same issue thousands of people had with their ford explorers. |
| Category | Engine |
| Date | Feb 25, 2021 |
| State | FL |
| Description | I understand the welds for high pressure fuel pump may fracture. I have already had repaired, running rough on start up plus white smoke from tail pipe. I believe there is another problem occurring, as before in april 2019. It is february 2021, and and running as before. They torn my engine down, keeping for 4-5 days. |
| Category | Power Train |
| Date | Jan 23, 2021 |
| State | NC |
| Description | Expedition will not tow bumper pull trailer, 2000lbs. Entire truck shakes terribly, dealer cannot fix after multiple tries including last week, crossroads ford, doesn't know the cause, agrees its terrible, unusable, dangerous. Has been worked on for over a year. I have a farm, cannot get hay etc. Cannot trailer horses, etc. Have tried multiple trailers, same problem. ,000 truck that can't meet my business needs. What will ford do about this? |
| Category | Suspension |
| Date | Jan 08, 2021 |
| State | MI |
| Description | Front struts are leaking at 38,000 miles. Vehicle was never taken off road. Driver is mild at use of vehicle. Feel that the struts should not fail being this new of vehicle and low mileage. Replacement of this part takes time to receive, there are backorders. Is there a demand for this part through the country that there may be a larger problem with this part which controls the stability of the vehicle. Is ford trying to sweep under the rug a part problem which would require another recall. Incident was reported to ford but they said it is not covered by bumper to bumper warrany. |
| Category | Engine, Power Train |
| Date | Dec 28, 2020 |
| State | GA |
| Description | My 2018 ford expedition max 4x4 was diagnosed with the issue described in tcb-20-2315 in aug 2019. The repair was done per the tcb and completed in oct 2019. The vehicle was in the shop for 10 weeks and I had to return it 4 times for additional repairs until the issue was temporarily resolved. The problem reoccured in jul 2020 and it took over 5 visits to the dealership and intervention from ford cust service to get the vehicle repaired in dec 2020. I have already returned the vehicle again this time because the issue was not resolved and now will need to return the vehicle a third time. This will make 7 total attempts to get the vehicle fixed for the same issue. Ford refuses to replace the vehicle and denied my buyback request. This vehicle is a lemon plain and simple. I followed the procedures per state law in notifying ford and allowing them to repair the vehicle. Clearly, the root cause of the issue has not been determined and the repair just completed is just a repeat of the first. This time, I was on vacation with my family in the mountains of west virginia in the dead of winter with windchills of minus 15 degrees. The check engine light and power train lights came on, the turbo shut down, and white smoke started billowing out of the tailpipe. We could barely maintain speed on inclines and had to stop for low oil pressure multiple times. We could have been stranded in the middle of nowhere with no cell reception. A problem I anticipated and expressed to ford when I returned the vehicle for the sixth attempt. I want the vehicle replaced with the same vehicle that is not defective. That is all. Why is this such a challenge for ford to solve? I have literally invested hundreds of hours attempting to navigate this nightmare. Attached is the letter I sent ford in sep 2020. The vehicle cannot be operated safely and is stuck in my driveway. I am now without a car. |
| Category | Structure:body |
| Date | Dec 10, 2020 |
| State | OH |
| Description | This is our second winter with this vehicle and both seasons during winter temperatures the right rear door will not latch to stay shut. We have small children that ride in the rear of this vehicle, so this makes this much more of a concern. My husband is a mechanic and tries everything to make it work and it has been a huge hassle. Especially for such a new, expensive vehicle. The vehicle is stationary when this happens as we are unable to go anywhere with a door that will not shut! |
| Category | Air Bags, Lane Departure: Blind Spot Detection, Seats |
| Date | Dec 01, 2020 |
| State | OH |
| Description | Ford expedition was travelling at 50-60km/hr while passing an emergency vehicle on a highway. The expedition was struck from behind by a utility van travelling around 110km/hr. Both front seats slid forward and also reclined on impact. This caused both front passengers to sustain bruising on their calf's due to the seats sliding forward and whiplash from both front seats reclining. Both front seats trapped children in their car seats in the 2nd row form being reclined. No air bags deployed in the accident as well! |
| Category | Suspension |
| Date | Oct 05, 2020 |
| State | GA |
| Description | With 39,402 miles at almost exactly 2 years old,, the right rear strut has leaked all fluid. No accidents, no towing, no damage to the strut. Per the dealer, they have had to replace some on this year and model vehicle under warranty. Ford is not covering this if no longer under warranty. |
| Category | Engine |
| Date | Sep 15, 2020 |
| State | TX |
| Description | 25000 miles. Previously quiet on startup. Started making a rattling sound if vehicle sat overnight a month ago. Initially lasted 1-2 seconds. More recently sound heard on startup after sitting only a few hours, and lasts 4-5 seconds. Similar to complaints reported on issue 15-0131 on 2015-era ford products needing cam phaser, timing chain replacement and scan tool reprogramming. Noise is loud enough now that I fear accelerating timing chain damage possible failure. |
| Category | Suspension |
| Date | Aug 13, 2020 |
| State | OK |
| Description | I took my 2018 expedition (with 40k miles on it) in last week because the ride has been really bouncy lately during normal street and highway driving and my wife and kids have complained. I have noticed the bounciness too while driving. This is a new phenomenon for my vehicle but in researching online is not a new issue and ford is aware, just not doing anything about it. There are 7 (now 8) complaints about struts/suspension for the 2018 ford expedition. More detail is below. The dealer called me today (six days after dropping it off) and says all four of the strut assemblies need to be replaced because they are leaking and it will cost ~00 plus tax. I said struts are covered under my premium care extended warranty (not to mention I am just past 36k miles for normal warranty - so it could be an after warranty item too as I've never replaced struts on any car). When the service department went to enter the strut code into the extended warranty system, struts aren't an option code, but shocks are. The problem is shocks aren't covered and they can't find a code to get the strut assembly covered. The only parts that ford sells for the suspension are labeled shock absorbers, and struts are not a sold option. The dealer thinks ford should cover as they believe it falls under the warranty . My premier care contract and the premier care brochure says struts are covered, as well. It appears ford is trying to avoid responsibility. So I have authorized the repair so the car is driveable (I am getting brakes and normal maintenance done too). Not to mention I am supposed to drive my son to college on friday. This is causing me to rent a suburban and shell out another 0 for that pleasure. |
| Category | Power Train |
| Date | Jul 25, 2020 |
| State | OK |
| Description | Power train failure indicator light came on about 800 miles into a road trip. Vehicle was being driven on city streets in extreme stop and go traffic after recently exiting the interstate. Vehicle started downshifting extremely roughly, jerking the entire vehicle forward and transmission started to overheat. Vehicle has always been a little rough up shifting since purchase but this was the first time any indicator lights came on. Vehicle was taken to ford dealership where we were told transmission needed to be replaced. Vehicle has 36,000 miles. |
| Category | Air Bags, Service Brakes |
| Date | Jul 18, 2020 |
| State | CA |
| Description | Was hit by a vehicle while making a left hand turn on a city street. Tried to stop the car. Breaks would not work and just went to the floor board. Vehicle sped up. Jumped 2 curbs and had to throw the car in park in order to stop. Air bags did not deploy. |
| Category | Suspension |
| Date | May 22, 2020 |
| State | CT |
| Description | At 20,000 miles of highway driving, both front end struts were leaking and required warranty replacement by dealer. I have since read about many problems with ford expedition struts falling prematurely. *tr |
| Category | Electrical System, Unknown Or Other |
| Date | May 11, 2020 |
| State | WI |
| Description | The vehicle has an intermittent electrical problem which causes a cross traffic system fault, blind spot system fault and the liftgate or liftglass to indicate that it is ajar. Hen these fault the safety systems are inoperative and pose a safety concern. This occurs while in motion at both on both city streets and at highway speeds. *tr |
| Category | Electrical System, Structure:body, Unknown Or Other |
| Date | Apr 23, 2020 |
| State | OH |
| Description | The retractable/automatic running board on the passenger side intermittently drops down when the car is in park and in a stationary position for a period of time. (ie. 2-3 hours at rest) when I restart the vehicle and open/close the doors, then shut off the vehicle, the retractable running boards will go back up where they belong... Most of the time. Several days later, the same thing happens again. I took the vehicle in for service (cronin ford - harrison, ohio) in the fall of 2019 and they replaced the retractable running board motor on the passenger side only. In march of 2020, it started to happen again, after the vehicle is at rest for 2-3 hours. I am planning to take it in for service again, but I'm concerned that this will become a recurring problem well after the warranty period is over. |
| Category | Electrical System, Power Train |
| Date | Apr 23, 2020 |
| State | OH |
| Description | Upon startup, the dashboard monitor will not light up and the transmission will not go into gear. This includes no backup cameras, radio, mapping feature, or hands free bluetooth on the monitor, while the dashboard (directly in front of the steering wheel area) flashes on/off that "transmission not in park", or "oil needs to be changed", yet the transmission is stuck in park. After trying several times to manually put the car into "drive" it will finally start moving forward with a grinding sound, before coming to an abrupt stop. This sequence occurs several times, until I turn the car off and try again. It sometimes takes 4-5 attempts over 5-10 minutes to get the car moving with all items working properly. It seems electrical, since it always involves both the dash monitor and the transmission at the same time. |
| Category | Power Train |
| Date | Apr 13, 2020 |
| State | WV |
| Description | Transmission shift very hard and bangs. Transmission is currently out and been at the dealer for 2 weeks |
| Category | Structure:body |
| Date | Feb 20, 2020 |
| State | OH |
| Description | Tl* the contact owns a 2018 ford expedition. The contact stated that both vehicle rear door latch failed to close securely. The contact who was a certified mechanic purchased the part at graham auto mall dealer, (1515 w 4th st, mansfield, oh 44906) and replaced the locking mechanism however, the failure recurred. The contact stated that the failure was more prevalent in colder temperatures. The manufacturer was made aware of the failure and informed. The failure mileage was approximately 125,000. |
| Category | Structure:body |
| Date | Jan 22, 2020 |
| State | ND |
| Description | The rear window defrost connectors detached from the rear window, which means the rear window defrost does not work at all. On two separate occasions, the rear window defrost solder has detached. The first time was the driver side. I took it in, and our local dealership fixed it with a glue-on repair kit. The second time it was the passenger side. It is currently in warranty jail again at our local dealership so they can attempt to fix it. |
| Category | Structure:body |
| Date | Jan 22, 2020 |
| State | ND |
| Description | In colder temperatures, the entire interior door mechanisms freeze up and do not allow the passengers to exit or enter the vehicle. Major safety issue! There have been several times that I have had to crawl to the back seat to get out of my vehicle. What is going to happen in an emergency situation? |
| Category | Visibility/wiper |
| Date | Dec 11, 2019 |
| State | SC |
| Description | Tl* the contact owns a 2018 ford expedition. The contact stated that the windshield wipers failed to turn off. The contact stated that the failure started intermittently and worsened. The contact called dick smith ford of columbia (7201 garners ferry rd, columbia, sc 29209, (803) 254-4000) and scheduled an appointment. The manufacturer was made aware of the failure and provided case number: cas25128240. The failure mileage was approximately 54,736. |
| Category | Suspension |
| Date | Dec 06, 2019 |
| State | OK |
| Description | During a routine oil change, the ford dealer found all four of my suspension struts were leaking. Unless the vehicle was dropped from 50 feet in the air, there is no reason four struts should be leaking. It has to be defective struts. |
| Category | Power Train |
| Date | Nov 12, 2019 |
| State | GA |
| Description | The vehicle has an issue down shifting from 5th gear to 4th gear. It causes the vehicle to actually shake and feels as if the vehicle was jarred. It is worse when you have the break applied to come to a stop. The dealership informed that this is an issue with the new 10 speed transmission and it's functioning normally. However it's very alarming when this happens and startles passengers in the vehicle. |
| Category | Visibility/wiper |
| Date | Oct 30, 2019 |
| State | CA |
| Description | The side-view mirrors on the 2018 ford expedition platinum are defective. When adjusting the mirror to a pre-programmed number, the mirrors will start to adjust themselves and unfortunately will get stuck in an endless loop of moving, clicking, moving, clicking, etc... The mirror fails to adjust to the proper location and the mirror motor can't be stopped until the key is removed from the ignition and the electrical system is completely shut off (I. E. Opening and closing the driver-side door. I'm sure if the motor on the mirror was allowed to continue to adjust itself in an endless loop, it could pose a fire hazard (not to mention the function itself is faulty). This issue appears to be something many others on forums are starting to complain about. Ford is aware of the issue and has not offered to resolve it for any of its customers. This issue can occur while the vehicle is moving or stationary. |
| Category | Exterior Lighting |
| Date | Oct 29, 2019 |
| State | MI |
| Description | The headlights on the 2018 expedition are awful. They are far too dim and distance coverage is far too short. They have a sharp cut off that makes it seem like something is in the way of them. The brights are better, but not nearly what they should be for a 2018, k+ vehicle. This is a huge safety concern. Not confident that I would see something in the road within a reasonable time to safely avoid it. |
| Category | Visibility/wiper |
| Date | Sep 19, 2019 |
| State | MD |
| Description | Tl* the contact owns a 2018 ford expedition. While driving 40 mph, the air conditioning vents were not functioning. The vehicle was taken to o. C. Welch ford lincoln (located at 4920 independence blvd, hardeeville, sc 29927, (843) 288-0100) where it was diagnosed that the front and rear evaporators needed to be replaced. The vehicle was repaired. The manufacturer was notified. The failure mileage was 36,730. *as |
| Category | Electrical System, Engine, Service Brakes |
| Date | Sep 13, 2019 |
| State | VA |
| Description | Even though I have put the car in park, it still moves and has hit me and some of the passengers getting out the car with the doors and other parts of the vehicle almost running us over. The vehicle was put in park according to dial. However, it still moved. |
| Category | Service Brakes, Steering, Wheels |
| Date | Sep 12, 2019 |
| State | GA |
| Description | Vehicle front driver side tire/rim/cylinder has a popping sound. It pops as if the caliber or brakes have something broke or dirt in it. I can hear this when driving slow and when in reverse backing up. Only hear sound when driving. Brought this to the attention of the dealership when I purchase the vehicle, took back to dealership twice and they could not find or fix this problem. |
| Category | Suspension |
| Date | Sep 10, 2019 |
| State | TX |
| Description | 2018 ford expedition fx4 loaded. Under 10,000 miles rear shocks leaking and had to be placed. They are supposed to be heavy duty with fx4 package. No off road use. No towing. No heavy loading. Careful large city and highway driving. Careful break-in and no hits, hard contacts, or other impacts or conditions. Replaced with oem from ford. But if defective then likely the replacement parts will be defective as well. ,000 vehicle. 55 years of owning many vehicles including 2 wranglers, 3 4x4 honda pilots, 4x4 nissans, mercedes, etc., never had any shock leaks at any mileage or with any use including towing and off roading. Ford must be buying defective china made parts. |
| Category | Seat Belts |
| Date | Jul 02, 2019 |
| State | WA |
| Description | The seatbelts on the outside 2nd row seats will not fit bigger people because only the lap belt portion of the assembly is too short. This seat belt inflated over the verticals portion of the belt so it cannot use an extender. The solution is to lengthen the lap portion of the seatbelt. Twice, this vehicle had to be driven with persons in that seat without a seatbelt because it would not fit. Investigation reveals these seatbelts are made for teens, however they should fit anyone riding in the seat. We asked ford customer service to help solve this problem, however they quickly cancelled our case. I called and re-opened the case. # cas-21718846-m4j6b6. The vehicle was in motion while the two persons were unable to use the seatbelts. Note: the lap portion of the seatbelt is not inflatable, and is too short, while the inflatable portion is the verticals part and is plenty long and would fit anyone. The lap portion needs to be lengthened. |
| Category | Vehicle Speed Control |
| Date | Jun 22, 2019 |
| State | NE |
| Description | Speedometer is reading incorrectly, does not match gps reported speed or the play place officers speed when he clocked me going 13 miles an hour over the speed my adaptive cruise was set at. Cruise control was set at 76 miles an hour and my phone was not on the gas, the gps on my map application showed I was going 87 miles an hour and that is the speed the police officer noted as well. |
| Category | Electrical System, Engine, Steering |
| Date | Jun 19, 2019 |
| State | AK |
| Description | Tl* the contact owns a 2018 ford expedition. The contact stated that the vehicle failed to shut off and the contact disconnected the battery. Also, the running boards failed to retract and the steering wheel pulled to the left and right. The contact stated that the drive control malfunction service requested, hill descent fault, electronic limited slip differential, reduced torque, drive control, pre collision assist not available, service advancetrac, and traction control warning indicators illuminated. The vehicle was taken to thoroughbred ford (8501 n boardwalk ave, kansas city, mo 64154, (816) 505-1818) and seekins ford lincoln (1625 seekins ford dr, fairbanks, ak 99701, (907) 459-4000) where it was diagnosed that the steering sensor needed to be reset and the steering wheel needed to be adjusted. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted and provided case number: cas21880081. No further assistance was provided. The failure mileage was 500. |
| Category | Electrical System, Seat Belts, Suspension |
| Date | Jun 14, 2019 |
| State | TX |
| Description | Takata recall. On 4/29/19 the 2nd row middle seat belt was replaced after having been in the shop 2x for diagnosis. It would not release out to buckle. It kept snagging on itself inside. On 6/11/19 the vehicle was taken in to be diagnosed for bad strut. Turns out 3 of the 4 were bad and need replaced. The dealership would not replace the 4th strut even though she stated its been a big problem lately. Also the lift gate was inspected as it opens and closes on its own periodically. They could not get the lift gate to recreate the problem and since the vehicle didnt throw a code for it they cant do anything about it. I have an appointment for 6/19/19 to have the 3 struts replaced and the lift gate checked again. |
| Category | Electrical System, Electronic Stability Control, Steering |
| Date | Jun 12, 2019 |
| State | AK |
| Description | Following computer issues that caused the following: bad steering sensor (play in the steering), traction control warning, hill decent warning, running boards not working, ford sync freezing: radio, temp, back up cameras, phone not working. Monitor turns off and on while driving. Monitor will not turn off when car parked. |
| Category | Service Brakes |
| Date | Jun 11, 2019 |
| State | MI |
| Description | Tl* the contact leased a 2018 ford expedition. The contact stated that while his spouse was driving the vehicle at 10-15 mph, the brake pedal was depressed but failed to stop. The vehicle crashed into the rear of another vehicle. There were no injuries sustained by either drivers. A police report was filed. The vehicle was driven from the scene to the residence. The contact stated that the abs warning light was illuminated. The contact stated that while driving the vehicle to the residence, the brake pedal was depressed several times and went to the floorboard. The vehicle was taken to bill brown ford located at 32222 plymouth rd, livonia, mi 48150, (734) 399-4244, but was not diagnosed. The vehicle was not repaired. The contact stated in the four months since the crash, the vehicle had remained at the dealer due to the abs module and software not being available to have the vehicle repaired. The manufacturer was contacted and informed of the failure. Case number: 21685353. The approximate failure mileage was 10,000. |
| Category | Exterior Lighting |
| Date | May 21, 2019 |
| State | PA |
| Description | Poor illumination from headlights. Visibility at night with either high or low beams is unacceptable. Not easy to avoid obstacles like deer crossing the highway, debris or other hazards. |
| Category | Exterior Lighting |
| Date | May 20, 2019 |
| State | MI |
| Description | I have a wonderful 2018 ford expedition. I love everything about the car, and expected I would, because I did research before leasing it. The one thing I didn't do, which I've never had to do in all my years of car buying or leasing, is test drive the car at nighttime. The standard halogen headlamps are awful, and dangerous. I cannot see anything. My girlfriend also can't see anything while driving the car. I have taken the car to the dealer who assured me that everything is functioning as it should. But I swear I have never driven a car with headlamps this dim or poorly designed. Especially for a car so large, the projector lamp cutoff is too sharp and too low. Of course, using the high beams does bring the lightning to normal, but I am blinding other drivers. This needs to be addressed by ford asap. If you monitor what's other expedition drivers are saying in online forums, I guarantee you will find the same result. There hasn't been an accident or incident yet, but it seems like it's only a matter of time. I am afraid to drive this car at night, or even to be around other people driving the same car with standard halogen headlamps. It's not safe for this car to be on the road with its current equipment setup. |
| Category | Suspension |
| Date | May 16, 2019 |
| State | IL |
| Description | Vehicle as delivered new from the factory had a very loud and distinct clunking in the rear suspension when driving. It clunks repeatedly with each downshift of the 10 speed transmission and once very hard upon acceleration. It was later determined that the rear differential retainer bushing had been left loose and not fully installed, allowing the whole rear suspension system to rotate when it should have been fixed. This resulted in premature tire wear and apparent fluid loss in the shock absorbers. The end result is a vehicle that has a very harsh ride. |
| Category | Power Train, Structure:body |
| Date | May 01, 2019 |
| State | TN |
| Description | I was backing up and the truck took off without my foot on the gas pedal. I have about 15k in damage to my vehicle. I have found a few others that have had the same problem |
| Category | Suspension |
| Date | Apr 02, 2019 |
| State | DE |
| Description | Took my vehicle for oil change at a local mechanic. He advised all four struts are leaking. The vehicle only has 10,000 miles on it. I went back to ford. They advised there is an ss! Bulletin and they are only supposed to monitor the issue. A google search shows this has been a problem with expeditions for years. Why isn't ford resolving this after all of these years and finding a strut that works properly? |
| Category | Suspension:rear |
| Date | Mar 21, 2019 |
| State | LA |
| Description | Tl* the contact owns a 2018 ford expedition. The contact stated that all of the shock absorbers were defective and caused the rear of the vehicle to bounce when driving over a pothole. The vehicle's rear would also bounce sideways when making turns. The vehicle was taken to hixson ford of alexandria (2506 s macarthur dr, alexandria, la 71301, (318) 448-0871) where the rear shocks were replaced with new ones under the warranty. The manufacturer was not contacted. The failure mileage was 6. *js |
| Category | Electrical System |
| Date | Feb 18, 2019 |
| State | TX |
| Description | The vehicle failed to start 3 different times. The first time was immediately after purchase of the vehicle - it started after 30 min and was taken back to the dealership. They replaced the battery and no issues until 4 days then it occurred again. The vehicle was stopped and parked overnight and wouldn't start the next morning. The battery had enough power - jump starting didn't help. The 3 tow truck was finally called into tow the vehicle to the ford dealership. They replaced the ignition switch and then took the vehicle back up to the purchasing dealership. They did a full review of the vehicle and didn't find any further problems. Then 4 weeks later it happened again where the vehicle would not start following sitting for a couple of hours. Again it took 4 tow trucks to come to get the vehicle to the ford dealership. The problem was the vehicle wouldn't stay in neutral to be towed it would always return to park. The dearship then replaced the started and said it was then taken care of and won't happen again. The events were sept 4th - purchase vehicle - 1st episode, sept 8th - 2nd episode, november 19th - 3rd episode |
| Category | Electrical System |
| Date | Feb 09, 2019 |
| State | TX |
| Description | I bought this new expedition june of 2018. It has put itself into deep sleep mode 8 times. 06/11/18, 08/09/18, 08/19/18, 08/22/18 twice!, 10/13/18, 11/11/18, 02/06/19. Each time it had to be jumped with another large vehicle to start it up. The first time was june 11th just days after I bought it. We took it in and they said nothing was wrong. It has been in the shop 3 more times since then and they "can't find anything wrong" they are now saying they will replace the battery but I feel its something with all the new technology in the car and it will strand me again. I have lupus and it has stranded me in 105 degrees and ford roadside assistance said the couldn't come for 1 hour and 45 minutes. I had to have a stranger try to jump it with a small car and it wouldn't charge, then a tundra that the marina manager drove pulled up and he finally got my car going.... I can;t drive a car that has done this so many times and the ford corporation said it doesn't qualify for a replacement. They want me to drive around with cables in my new k car and depend on others to help me when I am stranded!! I am dealing with service department of automax ford in killeen texas. They have been kind but unable to help me. This last occurrence was feb. 6, 2019 |
| Category | Air Bags |
| Date | Jan 27, 2019 |
| State | ME |
| Description | The air bag warning light is on which may cause the airbags not to function properly. We have not had an accident to cause the air bag light on the dashboard turn on. We are taking it to the dealership later in the month to find out the exact cause of this malfunction. But the potential of an accident and the air bass failing to deploy is in the back of my mind. Please look into this matter now so it prevents any future families being affected. |
| Category | Exterior Lighting |
| Date | Jan 16, 2019 |
| State | NJ |
| Description | Headlight power on the vehicle is inadequate, does not provide enough forward visibility. Noticed after purchase of vehicle in dec. 2018 |
| Category | Power Train, Service Brakes, Vehicle Speed Control |
| Date | Jan 05, 2019 |
| State | IL |
| Description | Electronic dial shifter will automatically switch from drive to park if the vehicle start stop button is depressed when the car is running. The parking brake also automatically switches on at the same time. Consider what would happen if a 2018 ford expedition is traveling on a freeway in traffic and the start stop button were accidentally depressed. The car would shift into park, the parking brake would engage and the driver would decelerate rapidly from 65 mph to a stop with no notice, likely being rear ended by traffic ie; a semi truck at highway speed. The electronic shifter should stay in the selected gear when the start stop button is depressed as a convention shifter would, electric or mechanical. I determined this after going to a car wash, putting the car in neutral then depressing the stop button to save fuel. The carimmediately shifted from neutral to park and engaged the parking brake. I tested the drive, start button off, immediately switches to park on a flat street at zero speed. I realized as an engineer that if this happened at speed a fatal accident could occur. Ford can remove this risk with a software update to the electronic shifting, leaving the car in the selected gear if the start stop button is depressed. |
| Category | Power Train |
| Date | Oct 31, 2018 |
| State | MI |
| Description | the truck was being backed into a parking spot ,the trucks turned off I pushed the pedal to start the truck to back up and it propelled into the wall of the establishment that I was going into to eat dinner causing a great deal of damage to the building and my vehicle. My biggest concern is this problem not being looked into. I have a family and we all ride in this truck I would never want to put there lives in danger knowing that this is a problem going on with these trucks. |
| Category | Exterior Lighting |
| Date | Oct 06, 2018 |
| State | UT |
| Description | The halogen headlamps on the 2018 expedition are completely inadequate for a 2018 vehicle. They are dim, and they are angled down with a low cutoff. I brought my vehicle to the dealer and they adjusted the lights as high as possible, which did not address this issue. Ford offers an optional led headlamp system which appears significantly brighter and safer, but at the time of purchase they didn't have these on the dealer lots. It's wildly irresponsible to sell a brand new vehicle for 000 + that has headlights from the 1990s. They also claim that this system can not be retrofitted to the halogen headlamp models. Driving at night on a road without street lights is unsafe. You can't see road signs, oncoming traffic, pedestrians on the road, etc. Visibility is limited to a very short distance. There are multiple complaints on this nhtsa site about the inadequate lighting, what will it take to get ford to replace the halogen lights with the led lights? |
| Category | Service Brakes |
| Date | Oct 02, 2018 |
| State | AZ |
| Description | Today I experienced a complete failure of the brakes on my 2018 ford expedition el. The brake pedal would not build any pressure which almost caused an accident with my children in the vehicle. To answer the specifics requested by nhtsa, the vehicle was being driven at 45mph or less on a city street and the problem still persisted when the vehicle was stopped. The only way to build brake pressure was to turn the vehicle off and pump the pedal. This vehicle is less than 6 months old and for how much ford charges for a limited edition expedition you expect to not have your brakes fail. This is unacceptable, ford! Thank god nobody was killed by this manufacturing flaw. |
| Category | Exterior Lighting |
| Date | Sep 01, 2018 |
| State | VA |
| Description | The low beam headlights shine very low and not far enough ahead of the vehicle. They are also very dim. |
| Category | Exterior Lighting |
| Date | Aug 26, 2018 |
| State | OR |
| Description | The headlights on this vehicle are absolutely the worst of any car I've ever driven. Did night driving yesterday; the peripheral lighting was virtually non-existent, and I couldn't even see my driveway from the road. There is no mention on the window sticker about what type of light fixtures the car has. I feel extremely unsafe when driving this vehicle at night, and will limit this exposure when I can. Totally unsafe in the dark of night. The road to our place is unlighted and kinda country . . . Couldn't see the driveway at 10mph with the turn signal flashing |
| Category | Seat Belts |
| Date | Aug 22, 2018 |
| State | MO |
| Description | After calling 3 ford dealers around kansas city mo. They all told me that ford does not have seat belt extension for 2018 expedition. |
| Category | Service Brakes |
| Date | Aug 10, 2018 |
| State | TX |
| Description | Purchased new 2018 expedition fx4 xlt woth class iv towing package and other options relying on ford, its dealers, and ford's pr, that vehicle could tow trailers up to certain weight. But, once went to purchase travel trailer to tow, discover that fine print hard to find ford disclosure had far lower towing limits unless purchase additional expensive towing options. Also, vehicle lacks trailer brake controller that is required in many places by law and necessary to tow almost anything safely. It is possible that buyers will not know the foregoing and tow resulting in dangerous risks and potential third person injuries/deaths in crashes involving the towing of heavy trailers with no brake controllers. |
| Category | Vehicle Speed Control |
| Date | Aug 05, 2018 |
| State | MD |
| Description | Recently I rented a ford expedition. Much of the driving was in an around the mountains surrounding yellowstone national park. While I found the vehicle easy to drive there is one glaring safety issue concerning the ability to downshift. One must take their eyes off the road to locate the + or - buttons on the center console to change gears. These buttons should be located on the steering wheel. Not on the center console. |
| Category | Exterior Lighting:headlights |
| Date | Jul 02, 2018 |
| State | CO |
| Description | Cpsc: the purported purpose of ford's 'projector' headlight design was to increase lumens while decreasing power consumption. Instead of the headlight (as with 'normal' low-beam headlights) being aimed away from oncoming vehicles and displaying the entire road ahead, the headlight road visibility (as viewed by the driver through the windshield) has a distinct, horizontal line above which is absolutely dark and below is lit. *dt *js *tt |
| Category | Engine |
| Date | May 16, 2018 |
| State | WY |
| Description | 2018 ford expedition. Consumer writes in regards to vehicle being severely under powered having only a 6-cylinder engine in a vehicle so large. *ld *js |
Share your story
Does this ring a bell? Have you had a bad experience too? Sound off and share your experience with other visitors in the comment box below.
About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
See more posts from Brian Jones
My 2018 Ford Expedition XLT Max has been in the service department for a transmission warranty issue for 76 days to date (as of 2/8/21) and they tell me it will be at least 6 weeks before they can get to it due to lack of technicians. They don’t know what’s actually wrong with it because no one has even looked at it yet.
My 2018 expedition max has been put in servive a few times for a clicking metal sound when i put the truck in reverse or there is has a hard bump.The dealer keep saying they have fixed the problem but it still persists